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Best Western Hotel Corona, Corona

3.5/5  - basé sur 268 notations.
1084 Pomona Road, 92882-1834, Corona, United States - See map

Whether you want to enjoy the beauty of California or explore the excitement down the road, this Corona hotel is a top pick. Paintball and shooting ranges are nearby for adrenaline-packed fun. There are many businesses in the area, and nearby schools such as Cal Baptist University, Young American, and La Sierra. Whether in town for business or pleasure, this Corona hotel is the right choice. The convenient location boasts numerous restaurants nearby. Duck into the neighboring Goodfella's Cafe and eat where the mobsters of cinema gathered. However, our customer service and free continental breakfast might prove too tempting. A daily deluxe breakfast spread greets every guest. Breakfast is on us! Every morning we feature hot biscuits and gravy with a selection of moist, sweet pastries. Enjoy fresh fruits, hot and cold cereals, and yogurt, along with chilled juices and 100% Arabica coffee. Travelers need a great breakfast before tackling the local shopping scene. Ontario Mills Outlet Mall, Victoria Garden and Lake Elsinore Outlets are a short drive away. The Raaghauge's Shooting Range and SC Village are also popular destinations. Don't forget to indulge at Glen Ivy Hot Springs Spa and Day Spa. This Corona hotel is also less than 30 minutes away from those famous golden beaches. Our own outdoor heated pool and spa is also available for some R&R. Business travelers are frequently in town with Dart Container, Watson Pharmaceuticals, Naval Warfare Assessment, and Kaiser Permanente. After clocking out, heading just 25 minutes away to Knott's Berry Farm® is a must. Disneyland® is just 20 minutes away. There's no end to the adventure. Reserve your magnificent stay at Best Western Corona and leave the rest to us!

Best Western

Hotel Corona

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Hotel advantages

  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2017
based on 268 guest reviews
NOTE ISSUED
Excellent
90
Very Good
84
Average
51
Poor
22
Terrible
21
REFER TO NOTICE
Business Business
71
Couples Couples
62
Family Family
86
Friends getaway Friends getaway
19
Solo travel Solo travel
25
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"A great place to stay"

5
14/05/2018

This property is convenient for travel using the Ontario airport and is very conveniently located for I-10 access. The pool and Hot tub area are well maintained by caring staff members. The breakfast is well stocked with fresh cooked real eggs even with Chorizo! The staff as a whole is very friendly and well trained. They are the big reason this hotel is a success.

BWCorona, Front Office Manager at Best Western Corona, responded to this review
Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant; and that you enjoyed your stay with us! If you're traveling to our area again, don't hesitate to call us.

"Below average. Do not stay at this hotel."

1
04/05/2018

This hotel is below average. You would be better off staying at Hotel 6 same quality. When I checked into the room the toilet was constantly running the shower head was falling off the wall the carpet was stained. I was moved to another room which was equally as bad. Then offered another room which was way worse than the other two.

BWCorona, Owner at Best Western Corona, responded to this review
Thank you for posting a review and sharing your travel experience. My apologies that our property did not meet your expectation, it's however good to read that the staff made their best effort with what was available at the time. As we just completed our spring deep cleaning of all rooms I'll be sure and check the rooms in question to ensure they are up to our standards. Thank you again.

"Traveling to So Cal"

5
14/04/2018

The hotel is in a nice location for freeway access. The staff are friendly and efficient. The continental breakfast is nice although there are several places to eat near-by. we have stayed at this location on more than one occasion & have always been very pleased.

BWCorona, Front Desk at Best Western Corona, responded to this review
Thank you so much for taking the time to review our property, we greatly appreciate your positive feedback. I'm sure our staff enjoyed catering to you as much as you enjoyed staying with us. Safe travels and we hope to see you again soon.

"Short stay"

2
30/03/2018

Check in at 1 AM was fast but outside. Didn't use pool or hot tub but they were dirty. The lighting in the room was horrible....too dim. There was no water pressure and the bed was not much better than sleeping on the floor. Finally, I found a used towel on the shelf in the closet. It was not an enjoyable stay!

BWCorona, Owner at Best Western Corona, responded to this review
Thank you for posting a review and sharing your experience. What you describe is not typical for our property and am not sure what went wrong or why. My apologies that you didn't enjoy your stay with us. Thank you again for sharing.

"Corona"

3
28/03/2018

The hotel could use refreshing. The people were great. However the accessible room was difficult. Getting in and out was very hard. The bathroom was not easy to negotiate. The pavement outside was terrible and the entry was the worst I have ever seen.

BWCorona, Owner at Best Western Corona, responded to this review
Thank you for posting a review and sharing your experience. We're actually in the process of refinishing our walkways and our parking lot. We've been renovating for the past few years and do appreciate your comments as it will help us in making future decisions. Thank you again.

"Find somewhere else..."

1
03/02/2018

No parking, had to park at restaurant across the street. Room was dusty, microwave didn't work, light over sink was out. A/C did not work. Bed was frumpy, sheets were either dropped on the ground and put on bed anyways or they were just dirty. Sheets also had holes in them (threadbare). Food was left in the dresser drawers and freezer from prior tenant. Room was not acceptable and got another one and it was the same only different. Dirty, dusty room, A/C did not work, fan only. Won't be staying here again.

BWCorona, Owner at Best Western Corona, responded to this review
Dear Danny C... Thank you for taking the time to share your travel experience. Although it sounds like your stay with us was not pleasant. I did note that you stayed with us two nights. I do hope that we were able to work it out with you.

"Best of the worst in the area"

2
18/01/2018

Our car broke down on the freeway. Needed a place to stay for the night. Lots of bad hotels, we felt this as the best. Scary hotel. Did not even undress to go to bed just in case we needed to leave in a hurry. Would not even think of walking barefoot on the carpet. If you have to stay here good luck to you.

BWCorona, Owner at Best Western Corona, responded to this review
First of all my apologies that you experienced car trouble, it must been serious for you to have to stay in a hotel. I do hope that you were able to get your car fixed. I've been here for many years and can assure you that the area is safe and not sure what happened for you to feel so uneasy at our property. This is a family owned business and most of our employees have been here for many years and are like family to us. Again my apologies that you had such a bad experience and wishing you the best.

"Fisrt time in CA"

3
06/01/2018

very basic service with an overpay rooms with no security boxes no micro, refrigerator either tub the hotel looks ok from street and into the reception but the room was not nice at all next time will looking for a better option

BWCorona, Owner at Best Western Corona, responded to this review
Thank you for sharing a review as I don't know who you are I'm unable to know which room that you stayed in. We do offer rooms with a micro wave and refrigerator and have bath tubs as well. It's always best to call the property direct to know what you booked and then we can make an effort to accommodate you. Thank you again.

"Quality a problem"

2
05/01/2018

Uncaring staff...requested late check out as elite member but was rebuffed. Room not cleaned once despite my multi-day stay. Location was good:near freeway and easily accessible. Best Western should realize there are many other properties in area, and need to do more to cultivate loyalty.

BWCorona, Owner at Best Western Corona, responded to this review
Thank you for sharing your experience at our hotel. It's difficult for hotels at times as we get stuck between a rock and a hard place. I know that you requested a late check out on New Years Eve however it was impossible for us to honor your request due to the fact we had a full house with guests waiting to check in at our check in time to get ready to celebrate the New Year. I do know that we were able to honor many of your requests as a loyal Best Western Rewards Member however, I do apologize that we couldn't honor this one as it seemed to be the most important to you. Wishing you a very happy 2018.

"Ideal Location, Pleasant Experience"

5
03/01/2018

I had every single request fulfilled, and I was able to relax with ease during the duration of my stay. The staff very accommodating and it was amazing to have the peace of mind. I would rate the value 10/10. Thank you:)

BWCorona, Owner at Best Western Corona, responded to this review
Thank you so much for sharing your experience, we're so glad that you enjoyed your stay with us as that's what we're here for...

"Comfort on a Budget"

3
23/12/2017

When I visited, they were working on some of the rooms. The rooms themselves are a bit worn out, but are generally well kept and very clean. I needed a room on a tight budget, and this delivered nicely. If you want an elevator, free massages, restaurant cooked meals and on demand room deliveries, this isn't the place for you. What you will find here is outstanding value. (Pro tip) the diner right next to the hotel, “Goodfella's” is phenomenal. I've been there three times over the last two years and they've never disappointed!

BWCorona, Owner at Best Western Corona, responded to this review
Thank you for taking the time to share your experience and it's appreciated on our end that you enjoyed your stay with us and find us to have value.

"Worst stay ever!"

1
14/12/2017

Worst stay ever! Appropriate title for this stay. I have had sketchy stays with BW over the course of the last couple years, but this one took the cake! To top it off, we had colleagues staying in a clean updated Fairfield In. For $63/night which was a kick in the gut! Plus I received an email regarding “$10 card per stay” which I never received. Overall the quality and value with BW seems to be tanking...

BWCorona, Owner at Best Western Corona, responded to this review
Dear Linnea, Social media was created for travelers to share their experiences both good and bad. I noticed that you with us for several days. My apologies that you didn't enjoy our property.

"Just ok"

3
11/12/2017

The first room we were given was not clean. When we called the front desk we were told the cleaning crew had left so we should clean up the debris and hair ourselves. A short time later the front desk called and offered to move us to a new room. This is what we expected when we first called. The initial response was disappointing and unprofessional but they eventually did the right thing.

BWCorona, Owner at Best Western Corona, responded to this review
Thank you for posting a review. My apologies that you encountered some issues during your stay with us. It appears that we were able to remedy the situation and that you enjoyed your stay with us.

"Fine place to sleep at night"

4
06/12/2017

Hotel delivered on what it promised - clean place to sleep the night. I checked in at about 10pm - the front desk person was friendly and checked me in without a problem. I requested "express checkout" and for my receipt to be e-mailed to me - this request was honored. The room was clean. I must have been the first to use the heater in sometime because it was dusty, like any heater which hadn't been used in awhile. Despite the gusty winds outside, I was able to sleep without any interference from noise.

BWCorona, Owner at Best Western Corona, responded to this review
Thank you for posting a review and so glad that you enjoyed your stay with us.

"Decent"

3
30/11/2017

This particular branch of best western is a decent hotel.Hopefully in the future they would renovate rooms and upgrade their very "springy" beds. Liked their updated reception area,very modern and clean.

BWCorona, Guest Relations at Best Western Corona, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you give to implement improvements to ensure we offer a better experience for guests' in the future.

"Not worth the price."

1
28/11/2017

The room was filthy dirty, walls, switches, carpet and a bad odor. The beds were remade with dirty sheets. When we woke up huge cockroaches were in the bathroom. The spa had skin flakes all over the seats and bottom of the spa, the swimming pool was also dirty. The only positive thing was the midnight staff was friendly despite the room condition.

BWCorona, Owner at Best Western Corona, responded to this review
Thank you for taking the time to post a review and for providing feedback. My apologies that our property did not meet your expectation. I do hope that you were able to find suitable accommodations in the area at such short notice.

"Awesome clean room. Staff was very friendly..nice restaurant across the street and ampm too"

5
27/11/2017

Clean rooms and nice staff was very easy check in nice bed and very inexpensive for the quality of room ......would highly recommend this motel if you are looking for a clean and safe place to lay your head

BWCorona, Owner at Best Western Corona, responded to this review
Thank you for taking the time to post a review and for providing feedback. We're so glad that you enjoyed your stay with us and appreciate your recommendation.

"Best western hotel "

3
10/11/2017

Pretty average. No tub just a shower. But a heated pool for hotel guest. Beware of roaches, I just let him out to find his own room. Walls are pretty thin so hard to sleep if you have noisy people next door or above.

BWCorona, Owner at Best Western Corona, responded to this review
Thank you for posting a review and for providing feedback. We do have a contract with a licensed pest control company. I will make a note for them.

"Awesome Place"

5
07/11/2017

This BW property is awesome, you honestly can't go wrong. It's conveniently located close to plenty of restaurants and fast food drive trough's. If shopping is what your into there are plenty of local shopping malls and outlets that aren't very far. If your coming in from out of town like us and have business in the Los Angeles area on a good day it's not that bad of a drive and you won't have to pay the big city hotel prices. Also if your looking to purchase a new or used vehicle they're are a mass amount of car dealerships all along the 91 freeway. Lastly if you can get online and book a room at a great rate usually around $99 that's just icing on the cake. Oh The Free Breakfast is REALLY AWESOME and the Coffee is great.

BWCorona, Owner at Best Western Corona, responded to this review
Thank you, really appreciate your review and so glad that you enjoy our property.

"Good hotel"

4
01/11/2017

Good hotel, clean rooms, very good service, good breakfast, good location near the freeway, comfortable bed, medium quiet room for sleeping, pet friendly. I have stayed at this hotel twice and will stay again.

"I don't usually leave reviews, but I would not recommend this hotel."

2
27/10/2017

I have stayed in plenty of Best Western hotels and loved the hotels. This particular one had multiple issues. I've never had to switch a room before and I thought that I accidentally booked a smoking room because when I went in the first one (125), it was such a strong smell of smoke. I explained to the front desk staff that if I booked a smoking room on accident, I was sorry & I have asthma, so I couldn't stay in a smoking room. He told me that the room was non-smoking & he had a spray that takes cigarette smoke away. I explained that wouldn't work and he moved us to (126). This room was so gross and dirty, at one point my daughter fell beside the bed (not under, just beside the bed next to the wall) and came up covered in dust, lint & who knows what else. It was so disgusting that she needed to shower just to get cleaned up from the floor next to the bed. The door appeared to have been taken off the pins and hinges in the past. There were holes and dings in the walls that some had been patched and not all repaired or covered. The base boards were not removed or replaced when the carpet was, so there's like 1/2 inch gap where dust mites and other gross stuff was hiding and couldn't be cleaned. The comforters were dirty with spots on them and the beds were hard. I often can look past imperfections and issues, but this hotel had too many to mention or count. On the plus side, the lady doing the breakfast was pleasant, but she didn't have much to work with in the breakfast room. And even though it was small, she had it clean and organized. I think she did the best she could, but I was surprised to not see at least a waffle maker. There were dry biscuits & gravy, but the only way you might get a hot breakfast otherwise is by warming up a refrigerated Hot Pocket or a refrigerated packaged waffle. We often book Best Westerns because my kids like making the waffles, so that was a first for us. If I had known there was a Residence Inn in Corona for the same price, I would've stayed there.

BWCorona, Owner at Best Western Corona, responded to this review
Thank you for taking the time to post a review and it's apparent that you spent a lot of time and thought on your response. As the owner of this establishment I can say that your long and heartfelt review is quite disheartening for me to read. We are a family owned business and take great pride in this property. The staff is like family and the housekeepers as well as all of the staff take great pride in their work and your review will be used as a training tool. We've been remodeling and spending a lot to keep this a comfortable place to stay as it has been for so many years. We are non smoking so I'm not certain what went wrong. My sincere apologies that you didn't enjoy your stay with us. I'm not sure what you were looking for as we advertise ourselves as what we are. On behalf of the entire staff and myself I do hope that your stay with us will not hinder you to choose another Best Western Hotel in the future.

"I would never stay here again!"

1
23/10/2017

The rooms have paper thin walls so myself and the teenage girls with me woke up in the middle of the night to the sound of next door having sex. We could hear every word they were saying and also clearly hear the tv. The shower wouldn't shut off all the way so it made a loud noise both nights. Housekeeping had to have seen it and didn't bother having it fixed or reporting it. Air didn't work well in my room or my friends room. If you are upstairs and someone walks by your room the walkways are noisy and you can hear a vibration. We had multiple families staying there and none of us were impressed. I would never recommend it!

BWCorona, Owner at Best Western Corona, responded to this review
Thank you for posting a review. My apologies that you didn't enjoy your stay with us and that it appears we were unable to remedy the situation to your satisfaction. Please don't let your dissapointing stay with us hinder you from choosing another Best Western hotel in the future. Thank you again.

"bad experience"

1
16/10/2017

besides the noise level from the guest above me... having to kill 3 mosquitoes and 1 BIG spider .. my stay was terrible! Water pressure was very low! i would not go to this BW again.. i may try in a different city but most def NOT Corona CA.

BWCorona, Owner at Best Western Corona, responded to this review
Thank you for posting a review and sharing your travel experience. Like you, I wish we could prevent mosquitos however, they are common in Southern California. My apologies they chose to visit our location during your stay with us. I have taken note of your comments and will definitely look into them. There are times when guests choose to be inconsiderate; we do our best to keep them under control when we are made aware of the situation. Thank you again and safe travels.

"Surprisingly good"

4
10/10/2017

I was iffy and scared it would be a not very good place. However, I'm happy I was wrong. The bfast is great, they had whole wheat bread, gluten free muffins/cereal, yogurt, fruits, etc. They just need to add a waffle maker to be perfect (for me anyway). The room was clean and nice. The king room has refrigerator and microwave. Housekeeping comes in everyday to make the bed, take trash and put more towels.

"Great Little Stay"

5
10/10/2017

We had a nice room, perfect size for us and 2 teenagers. AC was cold! Easy check in and out. Staff always seemed to be cleaning. Welcoming people and environment. Parking is a bit sparse on the weekend, but not too bad.

"Enjoyable stay!"

4
09/10/2017

The pool was slightly dirty & the rooms are a little outdated, but friendly staff made a reasonable prices hotel enjoyable. Stayed three nights, and it was wonderful coming back to a clean room, sheets and towels.

"Excellent place to stay."

5
07/10/2017

The entire staff was great. Room was clean & comfy. The grounds were very well maintained. The housekeeping staff my favorite. Went above & beyond. Pool & jacuzzi was great. Already booked my next visit. Love it here.

"Easy to access "

5
06/10/2017

I really love this place and people here are really nice , it is very close to the high way and easy to access. The room is clean. There is also WIFI free. Even though it's our first time to get here but I am sure it's worth to stay

"totally fine"

4
03/10/2017

The hotel, facility and room were all find. Comfortable and friendly. My only real compliant is that my room in particular didn't have a refrigerator, it has a space for one, but it was missing. I expect a fridge in each room at Best Westerns.

"very nice"

5
02/10/2017

went to rent a room for 2 nts for a paintball event this past weekend. and this is the closest one to the event where it was taking place (5 miles away). i work in a hotel and requested ground level (which i know request are never guarantee) but got 2nd flr instead which is a lot better due to not be able to hear the people above and close to stairs which is good especially if we're tired. love the comp breakfast and free parking. will definitely return next year for the paintball event again.

"We have stayed at this BW for many years now."

3
01/10/2017

This time upon arrival the bathroom light was out. There were no trash liners in the container. In the evening it was very noisy as we could hear every step overhead and in the morning when people were leaving they were very loud. No fault of the hotel, just rude people who perhaps thought they were the only ones staying there.

"Great value for the money"

4
26/09/2017

Check in was fast and the staff was friendly and courteous. Rooms were clean, with the exception of some dust on the ceiling over the beds. The beds were amazingly comfortable, as were the pillows. Shower was hot. Air conditioning worked really well. The property is well lit and we felt safe walking around at night to the AM/PM store across the street and to the restaurant across the driveway. The pool looked to be clean and well maintained, as was the rest of the property. Unfortunately we didn't get to use the pool while we were there. The free breakfast was better than expected and they kept coming in to make sure that everything was stocked during the breakfast time. I would definitely stay at this hotel again.

"PAULITA IS RUDE; PREHAPS SHE HATES HER JOB!"

1
23/09/2017

PAULITA was very rude. My business trip ended a day early so decided to not stay in the hotel the final day. I contacted Hotels.com to get assistance with a refund. They contacted hotels.com and the process over the phone was smooth. Upon check out this morning I went to the desk and stood there for a few minutes waiting for someone to return. I finally rang the bell twice and PAULITA appeared from the back, immediately she was extremely rude and sarcastically said "Sorry for the long wait". I explained that I was checking out early and Hotels.com advised me to brings keys to desk. I asked her for a copy of a receipt showing I had checked out and she refused to provide me with anything. She kept telling me to contact Expedia.com and I told her I didn't book through them. She became very nasty and told me to get out and she wasn't going to give me anything at all and proceeded to walk away leaving me standing there. She then said that she was going to note in the system that I was no longer able to stay in that hotel again. At this point I am really baffled because I simply asked for a receipt. I also overheard a conversation she was having with another guest and her attitude was the same. They don't know how to treat Corporate, Government or Military personal... AVOID THIS HOTEL. I would have given a better review if it hadn't been for PAULITA!!!!!

BWCorona, Owner at Best Western Corona, responded to this review
Thank you for taking the time to post a review and share your travel experience. I do apologize as in the world we live in today the majority of guest do not realize that they are booking through what we call a 3rd party channel and we are not able to provide a receipt. From my end it appears that Paulina was following protocol that is established through these web sites. I'm so sorry that you felt that she was rude and was not immediately available and not able to provide what you needed. It's sometime difficult to explain as it doesn't make sense to the traveler and it appears this may be what happened to you. Again my apologies.

"get away"

5
18/09/2017

Very clean, very helpful employees, variety and quality of items in the breakfast room, lady kept checking if we had run out of food. the pool didn't get to try, but looks very clean as well. Parking lot secure, lighting is good. I will stay here in my next trip to Corona Very satisfied overall

BWCorona, Owner at Best Western Corona, responded to this review
Thank you for taking the time to post a review and sharing your travel experience. So glad that you enjoyed your stay with us.

"Comfortable"

4
31/08/2017

It was a nice stay, would stay there again. I was happy to get at room and check in at 6am when arriving into town since my schedule changed, they accommodated me at the house I needed I was very happy.

BWCorona, Owner at Best Western Corona, responded to this review
Thank you, greatly appreciated and so glad that you enjoyed our property.

"Corona Stay"

3
27/08/2017

Quiet area, across from a gas station with a convenient store. Not too far from Riverside, fast food joints and restaurants. A good place to stay the night on a tight budget. It was a generally good experience, and I had no problems at check in/out.

BWCorona, Owner at Best Western Corona, responded to this review
Thank you.

"best western corona"

3
21/08/2017

very average, clean, neat and quiet but needed instructions on how to turn on the shower that had low pressure, a blow dryer with no heat, there was a tiny sticker on the envelope for your keys that said the hours for breakfast which I missed by 15 minutes, it was conveniently located to family event I attended, check in person very nice, check out not very friendly

"Get what you pay for"

3
15/08/2017

This hotel is one of the few Best Western's that hasn't been updated. So the overall appearance wasn't appealing. That said, it was clean and the breakfast was decent. I didn't use the pool but it looked very well maintained and very clean. And most importantly the price was right for the location. It was right off the highway and a short drive to the beach as well as other destinations in the area.

BWCorona, Owner at Best Western Corona, responded to this review
Thank you for posting a review and appreciate your sharing your experience. So sorry you didn't enjoy our décor. We've been renovating for the past couple of years and the room type that you stayed in is in the beginning stages. Perhaps if you come back in six months or so we'll be done. Thank you again.

"easy check in"

3
14/08/2017

availability was easy, quick check in it was late, we felt safe in our surroundings, fair price however we wish the room was cleaner the breakfast room and food was in good care variety of food was great

BWCorona, Owner at Best Western Corona, responded to this review
Thank you, appreciate you sharing your experience.

"No worries Hotel"

5
11/08/2017

I ahve stayed in all kinds of hotels all over the country and abroad. Staying in a hotel should be comfortable and worry free and at a Best Western Hotel, I just realized my rest and relaxation starts once I make that reservation.

BWCorona, Owner at Best Western Corona, responded to this review
Thank you for posting a review. Really appreciate that you enjoy Best Westerns!

"No bath towels?!"

1
29/07/2017

Check in staff untrained and no common sense. First room dirty and smell like vomit. Second room upstairs and no one brought keys. No bath towels in room and when asked for towels, we were told they find have any!

BWCorona, Owner at Best Western Corona, responded to this review
Thank you for posting a review. We outsource our linens and last week we found out, after the fact that they had a machine breakdown which put their production off by a day. I spend a lot of time myself washing the few towels that we had on hand and was under the impression it would be enough. My apologies for the inconvenience as it's not typical for us and the staff tried their best to remedy a situation with no way to resolve it. It's one of those unfortunate events that was out of their hands. So sorry it happened during your stay.

"Just One night"

2
25/07/2017

run down Motel off the highway. Not a lot of care. Service allowed noise almost all night from other guests. Breakfast was not really breakfast. It is right off the Highway 91. very small parking lot. There is a cute cafe right next door that is pretty good with large Portions. I think called "Goodfellas"

BWCorona, Owner at Best Western Corona, responded to this review
Thank you for writing a review and sharing your experience. It's unfortunate for both of us that you feel that we don't take care of our property and that it's run down. This is a family owned business since it was built and we've been renovating for the past few years and are near completion and very excited about it. We have a wonderful staff. I am happy that you enjoyed Goodfellas as it's a wonderful restaurant.

"RUDE front desk (Pauline)"

1
16/07/2017

We had a very disappointing stay at this place, the front desk lady, the rest of the staff were fine and (Pauline) made us feel like we are bothering her every time we requested any type of service, she was very rude, not friendly and should not be at a front desk position at all for sure. We definitely will not be staying at any Best Western establishment from now on after our horrible experience. We will be contacting corporate office and filling a complaint. Very disappointing and not worth the money. If you want to enjoy your vacation don't waste your money at this place.

BWCorona, Manager at Best Western Corona, responded to this review
Thank you for posting a review and sharing your experience. My apologies that you felt that one of my staff members was rude and that this has caused such a negative image of our brand as a whole. Best Western Hotels and Resorts has more than 4,000 hotels in more than 100 countries. We are all independently owned and operated and this incident is unfortunate for all therefore, please don't let your disappointing stay at my property hinder you from choosing another Best Western in the future. Again thank you for your feedback.

"Best western is good for the price"

4
13/07/2017

We stayed here on business and will stay again. We tried staying at the motel 6 across the street and that was a terrible idea, the motel 6 is so gross! This best western is nice and has a grab and go snack bag for the people that have to work or leave early.

BWCorona, Owner at Best Western Corona, responded to this review
Thank you for taking your time to post a review and share your experience. So glad that you enjoyed our "grab and go" breakfast. Hope to see you back again.

"A little too costly"

4
07/07/2017

The environemnt was nice. It was quiet, but a little to expensive, one hundred or so dollars per not was extereme for a Best Western Hotel. Perhaps, they could invest some money in a new inventory of towels.

BWCorona, Owner at Best Western Corona, responded to this review
Thank you for posting a review and sharing your experience. Our area has grown and expanded quite rapidly over the past few years. We do our best to maintain our rate to be affordable however the hotel prices at all levels are rising. Thank you again for your feedback.

"CORONA, CALIFORNIA"

3
03/07/2017

Lower class of the hotel, more motel kind. If your destination is Los Angeles, it is about one hour drive (longer in traffic). Some issues with lights not working, a/c loud, dirty shower curtain, insects spotted between pillows. It wasn't even cheaper than other nicer Best Western hotels.

BWCorona, Owner at Best Western Corona, responded to this review
Thank you for posting a review and providing feedback during your stay. I do hope that you made us aware of your issues during your stay and that we were able to remedy the situation. Thank you again.

"Trip to Santa Cruz with Grand kids"

4
30/06/2017

Close to the beach. Very friendly staff. Clean rooms. Nice pool and hot tub. We got an ocean view and balcony on the pool. Spent most of the of the time at boardwalk and beach. We were with our grand daughter and in laws with their grand daughter. We didn't do the breakfast. It was basic but you could do it. It was about a ten minute walk to the boardwalk and beach. Straight down the street. Rooms had internet and TV with good channels. Clean rooms. Reception staff was very friendly and helpful. Not real fancy but clean and good value for the price.

"Extremely Comfortable, Clean, & Quiet"

5
29/06/2017

5 star service, 4 star amenities, 2 star price. Excellent ADA option! If you are looking for peace, quiet, and somewhere to relax this place is Awesome. May seem pricey if you bklm direwct but 3rd party sites are a useful tool here.

"Not up to Best western standards"

2
26/06/2017

Unfortunately the front desk is not friendly and is never at the desk when you come into the office...always had to wait. They were not friendly at all. Would not give an early check in even though we had a wedding. No refrigerator or microwave. We had to throw our left over lunch away instead of putting it in a refrigerator for later. The air conditioner barely worked.

BWCorona, Owner at Best Western Corona, responded to this review
Dear Guest, Thank you for writing a review and for sharing you experience. Please accept our apology that we could not accommodate an early check in for you and that you felt the staff was not friendly and possibly didn't care, I imagine that would be a frustrating experience. It was a Saturday and we had few people checking out and every hotel in the area was booked therefore with people departing at 12:00 noon it appears it was not possible to accommodate your request. Our standard check in time is at 3:00pm and as noted in an earlier correspondence we were able to provide a room by that time. My apologies that this was an inconvenience for you. Our hotel has a variety of room types including rooms with micro waves and refrigerators that tend to be booked early on therefore my apology that none were available for. I do hope that you were able to enjoy the wedding. Again thank you for sharing your experience.

"Always comfortable here"

5
26/06/2017

Have stayed here numerous times and always find the staff to be helpful, friendly and professional. The rooms are comfortable and clean. The parking lot is a little tight for large vehicles but doable. Good Italian restaurant right across the street.

BWCorona, Owner at Best Western Corona, responded to this review
Thank you for writing a review and for sharing your experience. So glad that you enjoyed your stay with us.

"Clean, comfortable motel"

5
18/06/2017

Clean rooms, helpful staff. In room frig could have been colder, but other than that it was a perfect stay. Breakfast was the usual but biscuits and gravy was good ,kitchen area was clean. Internet was adequate. Walls were not too thin, I was never bothered by other motel guest. Parking lot was full although we always found a spot.

BWCorona, Owner at Best Western Corona, responded to this review
Thank you for writing a review and sharing your experience. I'm glad that all of the amenities that we offer were to your satisfaction and that you enjoyed your stay with us.

"Needs work"

2
10/06/2017

Needs updating of rooms and staff need to be more accommodating to guests safety. Close to highway. Breakfast was bare and not much fresh selection. It was ok hotel. Room included refrigerator and microwave which was nice but freezer was not clean.

BWCorona, Owner at Best Western Corona, responded to this review
Thank you for posting a review and we greatly appreciate your feedback. Thank you again.

"Nothing fancy"

3
05/06/2017

The lobby decor was impressive but the rooms were average and slightly outdated. Definitely alright for a one-night stay passing through but nothing memorable. Our room smelled like smoke, and it was non-smoking.

BWCorona, Owner at Best Western Corona, responded to this review
Thank you for posting a review. Also my apologies as we are a non smoking property and it's unfortunate when people do not respect that.

"Good price for good hotel."

4
30/05/2017

Good price for a good hotel. Good service and family oriented. Would stay there again but needs to update breakfast area. Breakfast area is too small and not enough hot foods. Refrigerator and microwave are hard to get to when your bumping into people.

BWCorona, Owner at Best Western Corona, responded to this review
Thank you for posting a review and for providing feedback. We really appreciate it.

"Disappointed in Corona"

2
29/05/2017

Room was dirty, food was left from prior guests in fridg, mirrors dirty. Ask for bottom floor room, received room on second level. Breakfast was a little lacking. Only hot food was toast and instant oatmeal. We won't be staying at this location again. We usually like Best Western Hotels and we are a Rewards card holder but this location dropped the ball.

BWCorona, Owner at Best Western Corona, responded to this review
Thank you for posting a review. It's also disappointing to us that you didn't enjoy our property. So sorry that we did not meet your expectation. As a Best Western Rewards member I do hope that your experiences at other Best Western Hotels and Resorts going forward proves to be up to you satisfaction.

"Soccer Tournament"

3
29/05/2017

We stayed at the property because of price and proximity to Silver Lakes Soccer Complex how ever it's not that close with about 15min. The rooms are decent the hotel it's self older but you can tell them try to maintain it as much as possible I would stay and recommend this place,but I will mention that Paulina front desk need to be just a little friendlier. She not mean or rude but you can tell she hates her job you can tell she gets up set from questions you ask or or just issue that arise. Breakfast if just your very basic breakfast nothing really special anything below 100 is a great deal anything if 120 you are better paying 20$ and get more for your buck

BWCorona, Owner at Best Western Corona, responded to this review
Thank you for posting a review. Hope that you'll visit us again as we are in the process of renovating our property. So glad you enjoyed your stay with us.

"Pleasant and comfortable :)"

5
19/05/2017

Top notch in every way.....from the room & breakfast, to the pool and staff. Walking distance to a nearby restaurant.... very quiet rooms, close to freeway 91; would definitely stay there again. ** ++ ^^##**@@$$**))((<<>>::""@@**++==)&&%%

BWCorona, Front Office Manager at Best Western Corona, responded to this review
We appreciate your positive feedback about our hotel. Thank you for giving us a perfect rating. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us.

"Nice Hotel"

5
13/05/2017

This was the first time we stayed at this hotel. It was a little hard to find due to the construction on the free way. But we enjoyed our brief stay. There is a nice restaurant adjacent to the hotel. They gave us great service. We liked the room. We liked the service. The staff was helpful and pleasant. We certainly would stay here again if our travels take us to Corona.

"nice place good price"

3
05/05/2017

Not a bad place for the price. We had a four night stay and did not have any problems and the room seemed clean when we would arrive back at our hotel. We would be willing to stay at this hotel again in the future

Julie M, Owner at Best Western Corona, responded to this review
Thank you for writing a review. So glad you enjoyed your stay with us and that you'll be back. Will look forward to it.

"Nice hotel."

4
24/04/2017

Stopped here en route from Pasadena to San Diego. Very comfortable and clean and easy to find off the highway. Ate at the restaurant immediately opposite. Nothing really within walking distance but it was only a stop over so it didn't matter. Friendly reception staff.

Julie M, Owner at Best Western Corona, responded to this review
Thank you for your review. Hope that you enjoyed your time in San Diego as it's lovely this time of year.

"Good Place to stay in Corona"

4
24/04/2017

At first this place seems like it would be loud and super busy with people in and out, but after staying the night I was surprised how quiet it was and I slept very well. I would recommend this Best Western if you are needing an easy place to stay close to the freeway and easy access.

Julie M, Owner at Best Western Corona, responded to this review
Thank you. Appreciate your sharing your feedback and so glad that you enjoyed your stay with us. Safe travels...

"Great stay"

5
20/04/2017

I always stay here. Home away from home. I just got upgraded to Diamond Elite. Great program for rewards and status across the best western chain. All of the staff are great. Always treated with respect and courtesy.

Julie M, Owner at Best Western Corona, responded to this review
Thank you for your review and congratulations on your Diamond Elite Status. We greatly appreciate your loyalty not only to our hotel but to our brand as a whole.

"Tasteful Convenience"

4
15/04/2017

Front desk girl/lady was really friendly and helpful. Gave me great directions and recommended the restaurant across the street (another Review). Front off ice was attractive, tasteful without too much over doo.

Julie M, Owner at Best Western Corona, responded to this review
Thank you for your review and so glad to hear that you like our lobby as it was recently renovated. We also really like the restaurant across the street glad you enjoyed your stay with us.

"Very nice"

4
02/04/2017

I stayed in 2 different rooms. I had originally booked 2 nights and wanted to stay a 3rd after I got there, hence a different room the 3rd night. Everything was great. The room was very nice, the bed was wonderful. I did like the first room better than the 2nd. It seemed that maybe the first room was in a newer section of the hotel and the 2nd was maybe in an original section. Not quite sure but the first room was 205, upstairs and was wonderful. The 2nd was downstairs on the far end away from the office. It was equipped for a person with a disability. It was clean and decent but not half as lush as 205 had been. Older furniture, the bed was o.k. - really nothing wrong with it. It's just 205 was plush and felt more high end than the downstairs room. The employees were very nice and the hotel is at a convenient location very near the 15 and 91 freeways. I liked it very much and would stay there again.

Julie M, Owner at Best Western Corona, responded to this review
Thank you for your review... Yes room 205 is a corner, oversized room. So glad that you enjoyed it...

"Comfortable and clean and quiet"

5
30/03/2017

We booked through the Toll-free number, though I had looked up possible places to stay in Corona and other towns north to Pasadena. When we arrived at 10pm, we had to change rooms since the toilet was running because the flapper replacement was the wrong size and did not seat properly. However, the clerk immediately assigned us another room and wrote up a maintenance report. She handled it very well and efficiently and pleasantly. The continental breakfast was ample, with the attendant keeping the small area stocked continuously, and pointing out where items might be in case we missed it. The bedroom was large and clean and comfortable and quiet, even though the freeway was nearby. The morning office staff was also very congenial.

Julie M, Owner at BEST WESTERN Corona, responded to this review
Thank you so glad that we were able to acommdate you.

"Noise with dirty carpeting."

2
27/03/2017

The room was warm due to lack of a good A/C system. Carpet was filthy!! Railroad close by as well as the person above was either jogging or playing tackle football. Bird dropping allover sidewalk and parking as well as on stair case in front of room 122. A good breakfast offering but other than that it was a waste of $115.

Julie M, Owner at BEST WESTERN Corona, responded to this review
Dear Robert Z, Please let me take a moment to express my condolences for your loss of which we became aware. I greatly appreciate your bringing to my attention your feedback and and am so sorry you did not enjoy your stay with us, obviously we did not meet your expectations... I do hope that all is well with you and your family and again my apologies.

"Nice-size room, great breakfast"

4
20/03/2017

We were just passing through Corona and needed a decent, not-too-pricey place to stay so selected this Best Western. The people who worked there were very nice, the room was big and clean, and the breakfast was surprisingly really great. They had a lot of options - even gluten free cereal, which made my hubby happy. Fresh fruit, yogurt, good coffee. It was a good start to the next step in our road trip.

Julie M, Owner at BEST WESTERN Corona, responded to this review
Thank you...

"Best Western Corona"

5
17/03/2017

Jackie Wynters and the entire Best Western Corona team have gone above and beyond in their customer service during our multiple stays this year. Jackie's the perfect example of someone who works with integrity and understands the importance of creating and cultivating customer relationships. Their dedication and flexibility with our schedule has been a primary reason for our multiple returns over the past month and a half. Jackie Wynters and her team are the reason we will continue to stay at the Best Western whenever we are in Corona. Thank you Jackie and team! Brian Boek Vice President | Christian Brothers Flooring and Interiors, Inc. (619) 443-9500

Julie M, Owner at BEST WESTERN Corona, responded to this review
Thank you...

"Clean Comfy & Easy to Recommend"

4
21/11/2016

Stayed here two nights while visiting with family. We were able to get adjoining rooms which was useful for our party to be able to visit yet lock for privacy. The rooms are spacious, beds were comfy, breakfast offerings were a nice variety. There was toast making facilities, pastries, fruit, cheese, yogurts, microwave breakfast croissants, cereals, juices, coffee, hot chocolate etc. There was no mini fridge tho and the breakfast room is rather compact but I would definitely recommend this hotel. Wish we could have had time to try out the pool and hot tub, they looked clean and inviting.

"Exceptional Staff"

5
18/11/2016

This hotel has become a home for me as I'm currently homeless in search of employment. I have stayed here 1/4 of all my time in hotels since 2015. The rooms are roomy if it be a queen, king, or double queen. I enjoy this place to constant come back for Holiday stays. They have upgraded their bath soap to Zest from original best western soap. They have upgraded their cups two white. Ive seen a lot of the upgrades they have made and its been a good journey.

Julie M, Guest Relations Manager at BEST WESTERN Corona, responded to this review
Thank you so much for taking the time to write a review about us and for noticing some of the changes that have been going on at our property. Best of luck in finding employment and with the holiday season upon us we look forward to welcoming you back.

"Clean, Quite, and professional staff!"

5
10/11/2016

Best Western's are most often than not, our hotel of choice, but the Best Western in Corona is one of the best. The staff is friendly, professional and extremely courtesy. The rooms are clean, pleasant and always quiet. Would highly recommend!

Julie M, Guest Relations Manager at BEST WESTERN Corona, responded to this review
Thank you for taking the time to post a review for our property. We're so glad that you enjoy staying with us and also appreciate your loyalty to the Best Western Brand.

"Better than expected"

4
09/11/2016

Arrived late to find very nice staff at check in and was accommodated with the room i requested. Rooms are clean. Hotel has plenty of parking. Easy access to freeway and hotel was very quiet so had no problems getting to sleep. Internet was good. So for the price the hotel is a very good deal.

Julie M, Guest Relations Manager at BEST WESTERN Corona, responded to this review
Thank you appreciate your post.

"Good place to stay when in corona, CA"

5
17/10/2016

The hotel is clean and the facilities good. The staff is very helpful and friendly. The restaurant across the street is excellent. I stay here two times a year (3 -4 days each) as it is close to an event I attend about every 6 months.

Julie M, Guest Relations Manager at BEST WESTERN Corona, responded to this review
Thank you Larry. We greatly appreciate your kind words. The staff here take great pride in their work. Thank you again.

"stayed a few times"

4
09/10/2016

overall it is a good best western with a Pool and Jacuzzi. there is also a washer and dryer. there is a restaurant next door and a AM/PM across the street, I would stay here again if I needed too. A Walmart is close.

Julie M, Guest Relations Manager at BEST WESTERN Corona, responded to this review
Thank you Vernon. We're glad that you enjoy staying with us.

"Very good accommodations for the price."

5
06/10/2016

The furnishings were a little dated but well maintained, parking accommodations were poor but I drive a truck and parking can sometimes be a challenge, and the location next to the freeway was a little noisy, but otherwise a great stay.

"Great place to stay."

4
03/10/2016

This Best Western was quite close to freeway and not far from local amenities. Great experience especially the helpfulness of the staff. Beds were extremely comfortable and even though next to freeway didn't hear a thing. I would definitely recommend staying here if you need to stay in Corona.

"Worth the stop"

5
26/09/2016

Great staff, clean rooms, awesome pillows. Location is great, access from freeways is very convenient. Always has a place to park near rooms (if you get there before 8pm). Breakfast room just updated and opens earlier than any other place around. Love the staff, so be kind to them!

"wonderful management"

5
12/08/2016

had a reward that was not credited management/owner was made aware of it and it was immediately handled thank you breakfast was very good small individual containers for fruit and yogurt very nice breakfast hostess

"Great Value and friendly people"

4
08/08/2016

I really enjoyed staying at this hotel. Clean and fairly new. Will visit again soon. The breakfast is really good. Love how friendly everyone is here. Everything was very clean . Including the pool which is 7ft deep and awesome!

"Fantastic all round!"

5
04/08/2016

What a great hotel! Very friendly on reception, rooms are large and very clean and comfortable. The pool area is amazing, there is a warm Jacuzzi as well as a decent sized pool. Again, all very clean, we saw the pool guy several times taking real care to make sure it was kept in good order. He was very friendly too. The breakfast was really impressive- boiled eggs, cheese, fruit pots as well as the normal breakfast stuff you'd expect. Would highly recommend!

"Worth the Price..."

5
18/07/2016

The staff at this hotel were extremely friendly and very helpful. One of my main concerns when picking a hotel was feeling safe. This hotel exceeded my expectations. Also, the selection of TV channels was great. Breakfast was also nice and there were fast and easy selections, which included fruit, yogurt, etc...

"complaint"

1
11/07/2016

we had made reservations for 6/8/2016 and asked for the first floor since we are both handy cap and when we checked in jackie said she did not have anything on the first floor even though we reserved in advance. She gave us a room on the second floor in the end of the hall, my husband had to make afew trips since there was no elevator same thing when we were leaving back and forth again. when we turned the key in we were asked how are stay was and we told them what happened and they were shocked at our treatment, they asked if we had been offered another room on the first floor we said no. since our treatment was so bad we will not be staying there again very disappointed Mr. and Mrs. Franco

"Expensive for area and service"

2
26/06/2016

I stayed here because there were no other options in the area available online. Once I got there i saw every other hotel around was half what I paid. When checking in with the trip advisor rate I paid $120 ish. The couple checking in in front of me with no reservation paid $85. They wouldn't change my cost to match the going rate. Kind of a rip of you ask me. I was traveling on motorcycle and they wouldn't let me park along this area without parking spots and had me park in the overflow lot instead. Super annoying since when I woke up there was a car parked in that area! The room was nice, bed was good, but service and cost difference killed this one for me.

"Friendly Staff, somewhat dated accommodations"

4
19/06/2016

It's been years since we stayed and not much has changed. The staff upon arrival was very friendly and helpful, and when the TV remote didn't work, a new one was brought up to our room. As we were only spending the night, we didn't use the pool or other amenities. Their cont'l breakfast is served from 6am until 9am, however we weren't up and about in time. We packed up and headed to the office to check out and mentioned that we usually stay at Best Westerns and this one ends breakfast earlier than most. Knowing that we are Best Western Rewards members, the staff member said she had just closed the breakfast room but would re-open it for us to enjoy whatever was left. Well the one really good thing I can say is that their Cont'l Breakfast is better than most! There was plenty to choose from and they have a larger eating area than most Best Western's. That said, we thanked them, checked out, and hit the road. Regarding the 'road', Cal-Trans is doing major work on the 91 freeway and the freeway traffic is terrible from Yorbe Linda on past Corona and the 15 Interchange! But if you want a nice, clean (somewhat dated) room, the Kings Inn is fine. Enjoy

"Great Staff, Not so Great Room"

3
06/06/2016

The room had stained carpet throughout, which gave the room an overall dirty feeling. Also the electrical outlets were outdated and not enough offered in our day of technology. Beds were clean. The value of the room was overpriced for what I was expecting.

"Great hotel, very friendly staff"

5
03/06/2016

Everything was excellent. The staff was very friendly. Room was extremely clean. DIY laundry was especially convenient. Stayed there several nights. Will definitely stay there again. GoodFellas restaurant nearby has excellent food.

"Great Stay"

4
25/05/2016

Hotel was awesome! I was even given a nice little care package of goodies when I arrive. The room was nice and bed, compfy. Only problem was children running and paying on the 2nd floor at 7am....totally broke my sleep.

"Best Western Corona"

4
17/05/2016

I had a good experience staying at this hotel. Facility and property were nice, it was very close to highway, the staff were friendly, the hotel was clean and the free breakfast was very good. I would stay here again.

"Pleasantly surprised."

4
04/05/2016

I needed to keep my two night stay under $150 because I was being reimbursed by Terminex during our house tenting. So I knew the neighborhood, and I knew that the freeway next to it is under construction. I was concerned that as a women alone, I wouldn't be safe or get a good nights sleep because of noise. Both concerns were unnecessary. The room was quiet, the place well kept, the staff excellent. One small glitch - an upper room had a leak so my first room had a wet bathroom floor. No problem, Mindy, the manager too great care of me, switched me right away and thus problem solved. I you are looking for reasonable, clean well kept, this is the place. Breakfast, though no hot offerings, was full of variety and very good.

"Cal South Tournament"

5
25/04/2016

stayed here for soccer tournament, nice accomodations, great staff, enjoyed the pool and continental breakfast was enough to get the day started. safe area close to freeways and stores, Proud to say we made it to the semi finals Xolos Academy Chula Vista JG

"Great Location"

4
15/04/2016

This hotel is in a great location. Close to stores, restaurants and gas stations. Walking distance to restaurant. Good customer service. Eating area is small, continental breakfast. Great price for room with 1 bed.

"Great Value"

4
11/04/2016

Me and my family have stayed at this location about 7-9 times in the past 12 months and all stays have been great. For the Best Western members this is one of the more affordable hotels that give you the best value for your dollar.

"No Microwave or minifridge in standard room"

3
24/03/2016

Ok overall but amentities are lacking, I spent five days here and they could not provide a microwave or minifridge, this required an upgrade to a room with two queens, yet I'm solo in a room with a king? I did not really use the breakfast but it was sorley lacking compared to other BW, no eggs, potatoes or bacon mainly cold food or prepackaged bread. Watch for the night road crews staying, they stay up late and party, very noisy even past eleven during the week.

"Pleasant"

3
21/03/2016

The facility was filled to capacity. More compliance with A.D.A. could be much better. A bit loud from other customers. The parking situation could have been much better, with more handicap designated stalls needed.

"91 construction nightmare"

3
18/03/2016

They allow dogs which is great! They are currently providing accommodations for the many contractors and sub contractors that are involved in the 91 reconstruction. That being said, jacuzzi and pool area was not a comfortable atmosphere. Eyes were on myself and my daughter EVERYWHERE we went. So I suggest waiting to stay here if you're a single female until after the contractors leave. Many of them hung around the parking lot, drinking beer and smoking every night until about ten pm. Management didn't do anything because no one complained. The breakfast, we never had, it was gone by the time we got there, 745am. Am/pm mini mart is across the street and their coffee/juice and breakfast choices were fine. The staff is really friendly and cooperative with any requests. The beds were really comfortable and the air conditioning was awesome. I would have given a better review if we had been notified of the nightly loitering outside our room, we would have chosen a different place.

"Best Western Corona"

5
16/03/2016

This hotel is typical of most Best Westerns...You get a quality room with a quality breakfast for a fair and reasonable price. The hotel was convenient to our destination and our next day activities and drive home.

"Nice place."

4
14/03/2016

Cute place. Our room was clean m, with cute little touches... The tp and tissues were folded into bows. The towels were folded into fans. Good Wi-Fi, the beds are on the hard side but our room was in the corner so it was nice and shaded so it stayed dark so we could sleep in. The continental breakfast was nice. Good selection of hot and cold items.

"Clean Rooms"

3
29/02/2016

Our room and facilities were nicely taken care of. We travel with a dog and our room did not get serviced in our absence even though there was nobody and no dog in the room. Great location with a restaurant across the street and another a block away. The 91 is a mess right now.

"Disappointed! Nothing like pics online"

3
23/02/2016

I was so disappointed with this hotel. Overpriced to start, and run down. The room next to ours was a gentleman who has been there a very long time and smokes likes a chimney. The noise level was so loud I had to sleep with ear plugs in. We had streamers knocking on our door after 11pm that night multiple times, looking for drugs we learned after he knocked on neighbors door and didn't keep his voice down. Our room was dirty and smelt, the bed was hard and had dingy bedding. I was so unsure of my safety I checked out at 6am after my husband left for work, quickly to find a safer place for us to stay. The staff was nice, yet we only encountered one.

"Corona Best Western"

4
23/02/2016

This hotel was nice and clean - rooms were large. Breakfast foods were good except for the hard boiled eggs were mushy and old. There is a really nice restaurant with great food within walking distance - we ate breakfast and lunch there.

"Check room first"

1
21/02/2016

Rooms are sweaty and have a very bad smell. They also need to stay up to other BW on decor and cleanliness. Staff needs help. If you need help better off calling 800# other BW are great so far..good luck

BWCorona, Response Team at BEST WESTERN Corona, responded to this review
I'm Really sorry you did not enjoy your stay with us. We pride ourselves on making sure our guests are pleased with their stay. We have actually been in the process of remodeling our rooms and have had very many compliments. I'm so sorry that you did not have that same opinion of our location. Please keep In mind we do have someone here in the lobby 24/7 Sincerely Your Friendly Corona Staff

"Best place in So Calif"

5
26/01/2016

The staff are so accommodating. Every person who works here is service oriented. The beds are so comfortable. The rooms are clean and new. The breakfast is grest. Just do not recommend Goodfellas restaurant across street. Food made me deathly ill.

BWCorona, Response Team at BEST WESTERN Corona, responded to this review
Thank you for Always choosing our location for your stay. We love accommodating you. I am sorry to hear that your dining at Goodfellas was not so pleasant, although I am pleased to hear you enjoy ours. We have been trying to make so many changes around here and its amazing to see how many guests comment on it and appreciate it. Thank you again so much for Choosing Best Western Your Friendly Corona Staff

"Clean and comfy and great staff"

5
26/01/2016

Wonderful place to stay. Rooms very clean, beds so comfy, great morning breakfast. Coffee delicious. Every staff member goes above and beyond the call of duty. Just do not recommend Goodfellas restaurant across the street. Had eggs benedict, tasteless. So tried dinner steak, spaghetti and 3 shrimp. The steak was cooked to dry, could not cut iy. When i sent it back the manager argued with me as i was making them lose profit. Arr you kidding me. Would never go there again. And very pricey. The breakfast the hotel serves is very nice.

BWCorona, Response Team at BEST WESTERN Corona, responded to this review
We really appreciate the positive feedback it is always a pleasure having you both stay with us. Guests like you make it easy for us to do our job. We really appreciate the gratitude you show towards each and every person that works here. We hope to see you again soon. Thank you Your Friendly Corona Staff

"Dismal Best Western of Corona Stay"

1
25/01/2016

This hotel needs a major cleaning and upgrade. Do not get the continental breakfast. If you do, make sure you check the supposedly "hard boiled" eggs. The eggs are a mix of non hard boiled eggs which can be a great surprise when cracking. The rooms are filthy and interior smells horrible. I would avoid this Best Western at all costs.

"Better than I expected"

4
17/01/2016

Stayed with fam. for soccer tournament. Nice clean room {NO bad, musty odor like some hotels} GREAT wide variety of breakfast items. Nice clean swimming pool and jacuzzi {my daughter a 12 year old and her friends really enjoyed] Will definetely stay here again next tournament. If you are looking for a nice clean affordable place to stay I RECOMMEND this place

BWCorona, Response Team at BEST WESTERN Corona, responded to this review
Silvia B. Thank you for such an awesome review. It is so lovely to know how much our guests really enjoy their stay. Thank you as well for being a Best Western Rewards Member. We hope to see you again soon. Your Friendly Corona Staff

"New Years Eve Night"

4
04/01/2016

Needed to get out of town for New Years No parties just quite! We found that in this hotel. Nice people clean and close to shopping and food places. Great price as well! Low key for New Years nothing fancy jacuzzi and pool area nice as well.

BWCorona, Guest Response at BEST WESTERN Corona, responded to this review
Tina B. We are so pleased to read that you enjoyed a nice, quiet stay at our Hotel. Hopefully you may come back and stay with us again in the near future. So, Thank You for a truly lovely review. Christina Olivieri, Best Western Corona

"Near the Hospital"

4
01/12/2015

This is not a Marriott. But the room I had was reasonable in price, very near the Corona Medical Center and I only slept there. Since my husband was having emergency surgery, I was alone and concerned but I never felt insecure about spending the nights here. My room was always clean, there was not "smells" in the room , the neighbors quiet, and the management was more than helpful. As I walked to get ice at night, people I saw were my age, respectful and kind. Although it is not new or modern, the room was not expansive, it was clean, my room was in good condition, and I felt safe. So I fell good about giving a good review to an older hotel. I was convenient and fulfilled my needs. Thank you to the management.

BWCorona, Guest Response at BEST WESTERN Corona, responded to this review
CGNewYork, Thank you very much for taking the time to leave us a splendid review. We really do appreciate it, and are happy to know you felt so comfortable at our Hotel. Hopefully your husband has recovered from his surgery and we may see you both back here in the future. Christina Olivieri, Best Western Corona

"Best of Best Western"

5
29/11/2015

From beginning to end, the staff was helpful and friendly. The rooms were clean and well maintained. They also had one of the most sanitary and ample continental breakfasts. We will definitely recommend this hotel to others and look forward to staying here again in the future.

BWCorona, Assistant Manager at BEST WESTERN Corona, responded to this review
Roberta S. Thank you so much for the grand review. We really appreciate it. I am so thankful that you very much enjoy our chain as well as specifically our location. We do take a lot of pride in our Guests and hope that you return for another stay with us. Thank you SO much :) Your Friendly Corona Staff, Christina Olivieri Best Western

"Seedy hotel with terrible customer service and charges bogus fees to the elderly"

1
12/11/2015

We stayed in the Corona, California Best Western Hotel in October. We arrived before check-in time, and asked for an early check in. When we got to the room noticed that the door was hard to shut, and also the room was very dank and the fan in the bathroom did not work. There were nails in the wall near the door where it had been temporarily repaired. We assumed that we received a lower quality room that had pending repairs because of the request to check in early, so didn't think much more of it. Two days after we checked out, we received a phone call from the hotel manager informing us that we were being charged $150 on top of our stay for a door that had been kicked in. We are elderly and disabled. I can assure you that we did not kick in the door to the hotel room. However, it is very concerning that we received the room in this condition and still continued to pay the full price for it, and then on top of that we were blamed for the damage that already existed. We are perfect candidates: elderly, out of town guests that stayed one night. We are 100% victims of a greedy hotel operator that is blaming damage on innocents instead of seeking out the real source. This is a scam! Adriano Feijo, General Manager, refuses to refund the charge.

"Horrible!"

1
06/11/2015

This place is so seedy. I'm sure there was prostitution going on and the staff has to be aware of it. The room was so stuffy and outdated. The breakfast room was nice but so very small. The "gravy" that they serve looks and smelt so nasty. I can't even describe it. I usually don't leave reviews because I never have time but for this I made time! I can't believe that this is a Best Western. Beware when staying here! If you don't mind illegal activities going on around you... By all means go for it.

BWCorona, Assistant Manager at BEST WESTERN Corona, responded to this review
I'm so sorry to hear that you did not have a pleasant stay at our hotel. Regarding your three night stay, I have checked our records and we do not have any complaints. We encourage the guests to inform us if they have any questions or concerns during their stay, no matter the time of day. We hope to have another chance to show you how lovely our hotel is. if you have any questions or we may be of any assistance please contact us at (951)734-4241 Always, Your Friendly Corona Staff

"Adriano Feijo, General Manager, Scammed Us for $150"

1
04/11/2015

We stayed in the Corona, California Best Western Hotel in October. We arrived before check-in time, and asked for an early check in. When we got to the room noticed that the door was hard to shut, and also the room was very dank and the fan in the bathroom did not work. We assumed that we received a lower quality room because of the request to check in early, so didn't think much more of it. Two days after we checked out, we received a phone call from the hotel informing us that we were being charged $150 on top of their stay for a door that had been kicked in. We are elderly and disabled. I can assure you that we did not kick in the door to the hotel room. However, it is very concerning that we received the room in this condition and still continued to pay the full price for it, and then on top of that blamed for the damage. There is also additional cause for concern that we saw possible prostitution activities going on in this hotel, with a gentleman and 2 scantily clad women walking the hallway in a salacious manner. 100% victims of a greedy hotel operator that is blaming seedy activities on innocents instead of seeking out the real source. How many 70-year-olds do you know that go around kicking in hotel doors? This is a scam! Adriano Feijo, General Manager, refuses to refund the charge.

"Good Location"

3
28/10/2015

This hotel was in a nice location close to the 91 and 15 freeways. It was clean and mostly quiet but the tub needed to be refinished and the room was a bit warm at night even with the air cranked way down.

BWCorona, Assistant Manager at BEST WESTERN Corona, responded to this review
Thank you for taking the time to leave a Review. I will make sure our Maintenance looks into the Air Conditioning as well as the Bath Tub finishing as well. Thank you for letting us know, its Guests responses like yours that help us improve the experience for future guests. Thank You, Your Friendly Corona Staff

"Good prices, lovely rooms, helpful and friendly staff."

5
27/10/2015

We have been doing a road trip around California and surrounding States over the last 2 weeks and Best Western have become our first choice 'go to' hotel/motel chain. This lovely and charming accommodation in Corona proved to be no different than all the other Best Westerns we have already stayed in. It allowed myself and my family to settle down in comfort, relax in a clean and quite spacious room with decent a/c and allowed us to catch up on 2 weeks of The Walking Dead while crashed out on the large freshly made beds. One extra thing that made this establishment stand out compared to the others BW we have stayed in was the front desk assistant manager who was extremely polite, very welcoming and eager to make our stay as nice as possible. Thank you for that and very much appreciated. Oh, just one thing though....there is one clock on the wall behind the front desk that will annoy anyone with OCD. It's half an hour out compared to all the others and NEEDS to be sorted out asap :-p

BWCorona, Assistant Manager at BEST WESTERN Corona, responded to this review
I am glad you enjoyed your stay at our Brand through your travels. We hope to have the pleasure of you staying with us again. I would also like to inform you our clock, that represents Goa, has recently been corrected. ^.~ Thank you for your lovely review and again we hope to have your family stay here in the future.

"Good value accomodation but heavy road noise"

3
17/10/2015

Hotel, rooms and facilities are all great, but we were all awake most of the night due to the very high road noise. The noise of Big trucks, fast cars and motorbikes most of the night was the worst I have experienced in a while. Shame as its a good value clean and friendly hotel. They need to invest in some really good soundproofing and triple glazing that works.

"Affordable Comfort"

4
03/10/2015

Motel style comfort. Less hauling of belongings from car to room. No tipping for bellboys or valets. Quite comfort during the week before families arrive on weekends. Breakfast is tastefully arranged to provide a good start for the day.

"Always consistent, never over priced"

4
02/10/2015

Thanks for another good stay at your location. I think Best Western has become my GO TO hotel for when we are on the road. Keep up the excellent customer service and know it is appreciated. We will defiantly see you soon. The Continental breakfast in the morning is just a nice touch and helpful way to get the day started !

"nice and comfortable"

3
01/10/2015

We have enjoyed staying here because it is close to where we need to visit. They take care of any problems when reported and they have good service. It is also close to the freeway and other than the construction it is easy to get around.

"Really Great"

5
21/09/2015

The staff was incredibly nice and friendly, rooms were clean, beds were really comfortable and breakfast was very good, prices were great. We really enjoyed our stay and can't wait to stay there again!

BWCorona, Assistant Manager at BEST WESTERN Corona, responded to this review
We really appreciate your lovely review and appreciate your choice in our hotel. We take a lot of pride in our guest services and love to hear when guests have such a positive experience staying with us. We hope to see you again in the future. Thank you once more. Christina Olivieri, Best Western Corona

"Nice hotel"

4
16/09/2015

Average rooms but clean with most everything you need, refer and microwave. The shower head was one of the best that we have had in all our stays, anywhere. It wasn't the hotels fault but with the Caltrans ongoing construction, that made it a nightmare to go anywhere.

BWCorona, Assistant Manager at BEST WESTERN Corona, responded to this review
Thank you for the great review. We do understand how the Freeway construction can be an inconvenience for our location and Guests trying to make their way to us as well. We cannot wait for the improved freeway expansion so hopefully the traffic is not quite as hectic. Other then that we are thankful you enjoyed your stay and that The shower head was the best you've ever had :). Thank you so much again for choosing our hotel and we hope to have you back once more. Christina Olivieri, Best Western Corona