Best Western Plus LaGuardia Airport Hotel Queens,  Corona

4.0/5  - based on 397 guest reviews.
112-26 Roosevelt Avenue, 11368-2624, Corona, United States - See map
+1 718 478 5500 +1 718 478 5501

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> Room 1

1 adult

 

Hotel advantages

  • Air conditioning
    Air conditioning
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based on 397 traveler reviews
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Welcome to Best Western Plus LaGuardia Airport Hotel Queens! Close to Citi Field, this Corona property is a short drive to LaGuardia Airport, making it a popular option for business travelers. Whether guests are looking for hotels near LaGuardia or hotels in Queens, being surrounded by all the top local destinations is paramount. The home of the Mets® is nearby, and baseball season means blocked rooms for fans. Enjoy being close enough to the city, but without the price of staying in the middle of the hustle and bustle. Guests at this Corona hotel are just a 12 minute subway ride into NYC. Hotels in Corona offer a great location, peace and quiet, as well as very competitive pricing. Looking for hotels near Citi Field or other popular sports arenas? This property is a popular choice for the USTA® Tennis Association with the US Open Tennis Tournament taking place annually nearby. Guests also take advantage of being near the Queens Zoo and numerous museums. From the New York Hall of Science to the Botanical Gardens, there's no shortage of sightseeing, shopping and dining in this borough. European travelers tend to stay away from the metro cities to save money and be closer to the airport. Sudden flight cancellations often bring guests to this Corona hotel, and the staff is happy to host families visiting local residents from all over the world. Book your Big Apple stay at the Best Western Plus LaGuardia Airport Hotel Queens! All cash paying guests will be required to leave a refundable $150 deposit for incidentals.

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Room 1

Guest reviews


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based on 397 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
156
Verygood
 
133
Medium
 
54
Poor
 
29
Horrible
 
25
Business Business 66
Couples Couples 115
Family Family 118
Friends getaway Friends getaway 38
Solo travel Solo travel 48
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Best Western Plus LaGuardia Airport Hotel Queens,Corona
  • 4
    « Pleasant Stay »

    On arrival from the airport we were greeted friendly and the check-in was quick and fast. The train is next to the hotel and was of a concern of us. We could here the train through the night. The room is clean and tidy with all amenities was in place. The coffee was a pleasant surprise. Breakfast was good and transfer back to airport smooth. This is not a tourist hotel. We can recommend this hotel for a one night stop over.

    3
    « Very basic. Not suitable for tourists »

    Can work as a one night stop over. All basic amenities are good. Like bed, bath, breakfast. Not a tourist hotel. We landed parvat night & stayed overnight before heading into New York. If you're looking for a touristic experience this is not the place for you.

    5
    « Don't let location near train stop you - GREAT place to stay. »

    When we arrived and saw the train above the street, we thought it would be too loud and prevent us from sleeping. Turns out that is was wonderful and we could not hear the subway train unless we were listening for it. We were in room 211 and found it quiet, clean, comfortable, large, water stayed hot forever in the shower, nice mini refrigerator, microwave, Wonderful Coffee that was easy to make, extra pillows, working internet, comfortable desk and chair, soap and bathroom products very nice and working climate control. The staff went out of their way to accommodate us being a disabled couple with a Medical Alert Service Dog traveling post-cruise extending our vacation by one night only to see New York. The told us if there was anything we needed that was not in our room to call the front desk and they would do what they could to help us. The allowed us to stow our bags prior to check in. The elevators worked quickly and smoothly. All lights were working inside and out.Very clean everywhere and pleasant and modern inside. Courtesy transportation to the airport was smooth and enjoyable. Entry to NY subway (above street) was less than a block away yet you did not hear the trains in the room. Even traveling with a Medical Alert Service Dog the experience was a 10 - just wished they had a relief area where I did not have to walk so far for the MASD to potty.

    4
    « Excellent location, price, and service! Close to Citi Field. »

    Although train is next to hotel, roar is very muffled and didn't interrupt my sleep. Nevertheless, I asked for a rear room. Easy walk to Citi Field. Also, one of the best bars for Mets fans.. The Pine in the Holiday Inn.... is about a three minute walk away.

    3
    « My second visit in less than 6 months »

    I promised to go back so here i am.....One thing you cannot take away from the hotel - verry clean modern rooms. One of the best TV i have ever seen. One train ride away from Midtown, free shuttle to and fro LaGuardia; however i travelled theough JFK so that didnt serve me. I stayed 9 nights at the hotel and they still charged me $30 for late checkout by 3pm. Not necessarily their fault but if i have a customer stay with me for 12 nights in the last 6 months alone i should be willing to bend the rules for them a bit.

    3
    « adequate »

    fair, room for improvement. breakfast hours need to be expanded and water pressure in shower should be checked when rooms are cleaned to ensure there are no surprises for weary travelers. this would have prevented us from having to repack our clothes, get dressed again and have more sleep

    3
    « Stay for an early flight the next morning »

    We booked this hotel so as to be close to LaGuardia as we had to be at the airport at 5:30AM the next morning.This hotel is good if you set your expectations accordingly. The hotel does not have much curb appeal and is located with an elevated train track and the neighborhood around it looks a little rundown/sketchy at first sight. We reluctantly went inside and the hotel inside is beautiful! We were able to hear the trains all night and they did shake the hotel. They did provide free ear plugs in the room, but we got used to the noise. The bathroom in the room was modern and the front desk provided us menus so that we could order food in. There is a free breakfast, but we left too early to enjoy it. The room was comfortable and the staff was all helpful. Our shuttle driver in the morning dropped us off right at our gate. The hotel was convenient and comfortable it you are able to get past the train noise and not judge a book by it's cover.

    4
    « Good price »

    Overall my stayed was ok,, lil bit disturbed because of the noise of the train ,, and also the fact of the parking spaces are limited.. but other than that clean room staff great and breakfast good too..

    5
    « Great experience!! »

    Very easy, fast and friendly check-in and check-out. Great places to eat nearby. Convenient airport shuttle service. Nice hot breakfast with several items to choose from. Friendly and helpful staff. Modern, nice and clean room and hotel.

    5
    « Great place to stay! »

    We stayed for one week at this hotel and will definitely stay again. The GM, Anup Chauhan was always visible and available. The staff was very pleasant and accommodating. The front desk staff always greeted us when we were coming and going. They gave us great recommendations for restaurants,etc., as we were unfamiliar with the area. Freshly baked cookies were available every evening in the lobby! The rooms were spotless, smelled good, and were cleaned everyday. The free breakfast offered a great variety of foods which tasted good and fresh. Hot coffee available 24 hours per day. Our stay, unfortunately, was for a sad, family situation, but general manager and hotel staff went out of their way to make our stay as comfortable as possible.

  • 3
    « Nice Hotel, Sketchy Neighborhood »

    This hotel is as nice as the pictures in the website. It's just minutes from the airport and very clean inside. Free WiFi and good breakfast. However, it's located just beneath train tracks. You don't hear it much when inside though. The neighborhood isn't so pretty but I don't know whether or not it's safe. I didn't venture out as I was there just 1 night. There is no restaurant on site but plenty of restaurants deliver. There is also very limited parking on site (maybe 10-12 spots) so be advised if driving.

    5
    « Budget Hotel Gets it Right »

    I wasn't expecting much from this hotel. Many hotels in the neighborhood have a poor reputation. This hotel surprised. Public areas and room were clean and well appointed. They served a good breakfast with real brand name greek yogurts. The dining area was spot on. Couldn't find anything to complain about. Hotel is close to Citifields and the entrance to the #7 train is 2 blocks away. Though the #7 train was directly outside my window I could not hear it or feel the vibration of passing trains. There are a few Latin and Chinese restaurants nearby and a supermarket is a 5-minute walk away. No entertainment nearby so bring a tablet. The hotel has a fast and stable wifi.

    4
    « Nice Hotel »

    Hotel was great for the value. Had a few hiccups but nothing too serious. Room was clean and the staff (minus the van driver) was pretty great. The room didn't warm up until the end of my stay it wasn't that big of a deal just double the blankets up. Great location and close to the train.

    5
    « Mini vacation »

    Don't think twice about it, trust me when I tell you book your stay here. Everything about this hotel was awesome from the subway being seconds away, parking wasn't a problem for me to park my car. They were very helpful with me in every way from directions to even the free breakfast. Hands down I will be staying here again when I visit New York again.

    5
    « Great experience! »

    Booked 3 nights on Booking.com and I was so happy with my stay right from check in. Eugene was at the front desk and checked me in quickly but also gave me enough information that I was like ok wow sounds like I'll be nice and comfy here and I was! Checked out and my flight was cancelled and I had to call and try to get another room and luckily for me Eugene was working again. I told him what happened he booked me another room and has the shuttle come and get me. The hotel is very clean, breakfast was great, tv good, wifi was reliable, shuttle is awesome. I have not a single complaint and a very a special thank you to Eugene for being so helpful. It's that type of customer service that keeps people wanting to come back. I would highly recommend this hotel. ????

    5
    « Great choice near La Guardia »

    We were stranded at JFK and decided to switch airports to try to get home. This Best Western came up on Trip Advisor. We thank all the previous reviewers. So many of them were clear on expectations. The hotel is new and clean with uniformly nice staff. They were swamped with stranded travelers and tried to help everyone. We were lucky because we got to claim our luggage. There were whole families stranded for 3 days with no luggage. There is a very nice laundromat about 100 feet from the hotel. We asked for a back room because of the train noise and that was fine. There are local restaurants on the same block. It is a neighborhood that is unusual for us suburbanites, but thanks to previous reviews we were not concerned when we drove up. And, we were so comforted by the lovely interior and cookies after traveling for 24 hours. The one caution I have is that we could hear the family in the adjacent room. We have not experienced that in any of the many other Best Westerns we have stayed at. If I were in the same situation again, I would not let this problem be a deal breaker. Everything else was just fine. Our kudos to a kind, pleasant and hard working staff.

    5
    « Great Value Great Location Hotel »

    Very pleased with stay. Very convenient location with nearby access to the MTA 7 train that goes into Manhattan. Very nice and prompt airport shuttle. Very courteous and helpful hotel staff. Not in the "best" part of town but felt safe walking to and from the 7 train. Great restaurant recommendation that was reasonable and nearby. Would definitely stay here again.

    4
    « Great price hotel »

    Near an L train track. Barely heard it. Room was very nice. King bed VERY comfortable. Van to LGA does not start till 5AM. Had to take a cab from airport cause front desk said van would take 1.5 hours.

    5
    « Don't Judge a Book by it's Cover ?? »

    Wonderful staff and clean and comfy hotel! We planned a NJ and New York family trip for Christmas Break. We had reservations on Time Square, but came into NYC a day early, as my son was flying out of La Guardia the next day, so we booked 2 rooms here-they offer free shuttle service to La Guardia. LOCATION: The location is not the beauty you'd except it to be from the outside, as it's an old neighborhood. BUT, don't let that fool you. It's a great spot! The hotel is nestled near the subway, which was great for us! We walked a couple of blocks passed several old mom and pops stores and family homes, nestled under the tracks, to the subway stop. After a 45 min ride we were in Time square! PARKING: The hotel's only con is it's parking. So if you're bringing your rental that might be a little issue. The is a small amount of parking in the back and crowded parking along the street. However, their shuttle driver was our saving grace! He helped us secure a front parking spot, by parking his van in an open spot that opened, as we circled around to park. He was so sweet and polite :) FRONT DESK: We arrived in the a.m., prior to check in, and they accommodate us with one room early, so we could store our luggage. They also welcomed us to join in on their amazing continental breakfast. It was tasty! ROOMS: The rooms are modern, clean, spacious, and beds are comfy. Our rooms faced the subway tracks, but the noise was dull and didn't bother our sleep at all. MANAGEMENT: As we waited for a room to be cleaned, the manager noticed us waiting with our luggage and ask the front desk to look for an open room for us to check- in early. However, she was already on top of that :) KUDDOS to management for a watchful eye. OVERALL: I give it a ????????!

    5
    « Delightful surprise after a long day »

    Our flight back home was cancelled and we needed a place to stay overnight, close to the airport. We booked this hotel with no knowledge of what awaited. The hotel is bright, clean, modern and the personnel friendly, knowledgeable and accommodating. Warm cookies were available in the lobby, along with a fresh container of ice-cold lemon water. The hotel clerk was efficient and very helpful. In no-time we were in our room. It was large, with a nice king-size bed, flat screen TV and oversized bathroom. The hotel shuttle ferried us to the restaurant the hotel recommended. Once we were ready, we contacted the hotel to bring us back. The shuttle returned to the restaurant before we even got outside. A fantastic free, and full, breakfast was offered the next morning. The shuttle drove us to the airport, without delay and before we knew it, we were on our flight and headed home. Should we ever find a need to be in this area again, we won't hesitate to book this hotel again. A true gem.

  • 2
    « Very noisy »

    I stayed there when my flight was cancelled. It's close to the airport and the price was ok. But the room was very noisy. It's close to the train station so you could hear the train. Also you could hear the noise in the lobby.

    1
    « I got bit by bugs and they did nothing »

    They didn't even care we got bit up by bugs so they didn't change our room or even change our sheets and no reimbursement for having to go to the emergency room because of the bites! I will never recommend this disgusting hotel to anyone!

    5
    « Great Stay »

    Stayed with family to do some Chinese grocery shopping prior to Christmas and New Year. Had also some business in Manhattan to do. Was so happy about free parking right behind the hotel. Really nice breakfast area, newly updated hotel. Strong water stream in shower. Only wish: if the hotel shuttle to LGA would drop off hotel guests within 2-3 miles radius.

    5
    « My experience »

    Nice room , excellent hotel! Will come back , but I did wish there was more space in the parking lot , but overall it's a excellent hotel would recommend it to anyone who's gonna stay in queens New York

    5
    « Awesome stay »

    comfy, easy to get to NY city on train 7, i was comfortable there everything was clean and in order. shuttle bus real convenient to airport good breakfast in the AM i recommend this place to any new person going to NY i had good service given to me by excellent staff member at night

    4
    « Will stay here again. »

    At arrival to airport, calling for the shuttle was easy and fast, the driver gor there quickly and was courteous and friendly. Check in was easy, and I got into my room early. The room was comfortable and clean with plenty of space. The only complaint is the desk chair was broken and there were no towel bars in the bathroom.

    5
    « Beautiful Place to stay »

    This hotel is awesome very nice and clean. Always stay here when visiting it's is the true heart of New York safe and friendly area. Don't pass thiis gem. The area has everything you need. Transportation food really great place.

    5
    « Wow what a deal »

    Can't beat this hotel or deal in Queen's, NY - not to be missed. The staff go over and above to make your stay enjoyable, from free airport shuttle driver, to front desk staff and to breakfast organizer!

    5
    « Perfect for budget conscious tourists »

    This hotel was super clean and the bed was incredibly comfortable. We were tourists to NYC and it was a perfect location for us to get on Subway 7 to get into the city. The stop was just one block from the hotel!

    5
    « Staff was great »

    Eugene was exceptional and went out of his way to show us good places around New York. He showed us different restaurants to eat and enjoy. He showed us places to go and enjoy music. He described the atmospheres of each borough and educated us on the history. Amazing guy!

  • 5
    « A great stay at the Best Western »

    Great location for the price, excellent amenities and very nice and helpful staff! We stayed here instead of staying with nearby family and are so happy that we did! We will definitely be back for another stay in the near future!

    4
    « close to the city »

    This hotel is close to the city. They have shuttle service to and from the airport that is very convenient. The subway is less than a block away from the hotel and will take you into the city within 20 minute. Hotel staff are friendly and helpful. They have free breakfast which has a large variety. Rooms are large and comfortable and updated.

    3
    « Nice place but noisy »

    The room I stayed in was nice with a large TV. The proximity to the subway station was handy for getting around. The only real problem was the noise from the train track beside which was quite loud in the room and runs overnight. Recommend bringing air plugs.

    4
    « Small But Unique on it Own »

    Very nicely designed and comfortable hotel. It is definitely a good accommodation for travelers to get their rest and keep moving. I was there for a moment and needed some rest to keep traveling. Management should know that the outsourced laundry should not be sitting in the vestibule as guest are arriving late night

    5
    « The best »

    Its was a great stay will deff recommend to everyone. Breakfast, Rooms, Lobby all the staff very friendly and helpful. There is different restaurants 3 minutes away from the hotel, the train station as well is very convenient.

    5
    « Excellent »

    Overall, all-around fantastic! I would highly recommend this hotel to anyone who will be visiting this area of New York. The location is great, the property, the staff...everything about this particular BW Plus is superb.

    4
    « Excelente opción »

    We stayed a group of 21 people, when we arrived in the morning Kathy and the housekeeper were really friendly and helpful, even though it was early they arranged a room where we could put our luggage . I would defenitively come back here, besides is two blocs away from subway

    1
    « You get what you pay for »

    Loud elevated anyway train in the front, loud noises in rear parking lot, noise from open breakfast area carries throughout hotel - don't expect to sleep much. They also charge an additional $50 deposit at check-in, refunded back to your card in a week. Don't plan on using that additional $50 for anything else. Staff was curt and defensive when I argued the additional $50 charge. Once you're in the lobby they know you have little to no other options.

    4
    « Clean, modern room »

    This hotel is very convenient to La Guardia airport and not far from JFK. It's one block from a subway stop into Manhattan. There is a zoo nearby, but I did not visit it. It looks like one of the sports stadiums is nearby, but it was 3:00 am when we pulled in so it was kind of a blur driving around. One warning--- We had a room facing the rear of the property, but If your room faces the street, there is an elevated subway track that is part of your view. On the weekends there were not a lot of trains running, but I don't know how it is Mon. - Fri.

    4
    « Great Stay!! »

    Nice hotel. Clean rooms, comfortable beds. Didn't have breakfast but they did pack us each a little bag with a fruit, cookies and a breakfast bar. There is a good Mexican restaurant at the end of the street on the same side. They provide transportation to the airport.

  • 5
    « Great Stay »

    My friend and I were traveling from VA and arrived early. The staff held our bags, and offered us breakfast while locating a room for early check in. Shortly after we went to our room, which was really nice. When I read the reviews it constantly spoke of the noise from the train, however it was fine and did not interrupt our sleep. I would definitely stay here again.

    5
    « Very convinient location to lga, gfk, manhattan. Exellent breakfast, verg good houskeeping. »

    Very convinient location to lga, gfk, manhattan. Exellent breakfast, verg good houskeeping.only one thing was not perfect is metro train running right next to your window, but after busy day you wont hear it as much

    5
    « Surprisingly nice! »

    This hotel was really great, they polite front desk employees, newer, clean rooms, free breakfast... even a to go bag if you leave earlier than breakfast times... and a nice modern decor. I'd stay here again, great price point and free shuttle to and from LaGuardia Airport!

    4
    « Great Hotel For A Quick Stay »

    My family and I stayed here after a long flight back from overseas. We wanted somewhere close to LGA and somewhere that provided an airport shuttle. This hotel offered both. We arrived in the early evening and from the moment we stepped through the door the man at the desk was so accommodating. He got us checked into our two rooms super fast. He must have been able to tell we where a little worn out because he offered us free water. He also gave us recommendation for food delivery. I can't remember the name of the pizza place we ordered from but it was so good. He also let us know that the shuttle starts running at 5 am. There is a free breakfast that started after we would be leaving but he stated they offer a to go bag if we just ask. Super nice guy! The rooms were spacious and the bed was very comfortable. The decor of the entire hotel was beautiful and very clean. There was the sound of the subway all night but you get use to it. It's New York, what can one expect. We got up very early to catch the 5 am shuttle. There was a new man working the desk and he was equally accommodating. He gave us a bag filled with snacks and water. The shuttle was ready right at 5 am. The shuttle driver got all 6 of us loaded up as well as another man who was taking it that morning. The drive took only about 10 minutes. I would imagine the drive would be just a little longer if it was later in the day. The driver was very nice, got us right up to our airline, and helped us unload our bags. I would definitely stay here again if I am ever in the area. It is a hidden gem.

    4
    « Last two nights in the big city »

    This hotel served us for a couple of nights at the end of a week long vacation. The train ride into the city is 45 minutes or so on the express subway. The hotel was very clean. The front desk staff was nothing but helpful. I was recovering from a knee scope and needed bags for ice and they were very helpful each time I asked. The breakfast staff was a little put out when we went down 30 minutes before it was over and wanted some eggs. My partner does not eat pork and she told him a couple of time that they had bacon. Then told him that they do not put anything else out 30 minutes before it was over. It was really a deal but he is a super sweet man and held his temper. The shuttle to the airport was super helpful and the operator was super nice as well. The house keeping staff always spoke to us in passing in the halls as well. I will stay here again my last night in New York every time.

    5
    « Exceeded my expectation big time. The best value for money among all the hotels I have traveled so far. »

    I liked almost everything. To be honest, I did not expect that many amenities. The hotel room was very neat and clean. I requested a room on the back side and on the upper floor, and the request was honored. Everything needed for a travel was inside the room - e.g. locker, refrigerator, microwave, coffee maker, iron with board and so many other things. The toiletries were in abundance. The bed was very comfortable. There was a metro station within 1-2 mins walking distance. The study desk was very much useful for doing some office work (ya I know, it sucks to work during vacation, but sometimes it's unavoidable). The overhead train line passes through just in front of the hotel. So, noise can be an issue at the rooms at the front, but I had the room at the back side, and the mild noise never caused me an issue - sleeping or awake. The location is little far from the Manhattan central area, about 30 mins train ride. I myself was quite satisfied due to the fact the there was a subway station just in front and the train ran very frequently. There was also an express service run during weekdays. But if someone wants to leave nearby, they can look for an alternative option.

    5
    « This place is an absolute treasure »

    1st impression.....i love it! The place is really clean. I am absolutely particular about such things, the bathroom was very modern and clean. Good sized room with a large TV. The surrounding areas of the hotel not as seedy as some reviewers have mentioned, just 1 train to Times Square. My only complaint is the noise from the passing trains, not the hotels fault. Will definitely stay again. I highly recommend.

    4
    « Good value for money option. »

    Just returned back to the UK after a 4 night stay. This was my second trip to NYC but first time staying in Queens. The hotel itself was very clean and modern with good comfortable bedrooms and bathrooms. The breakfast options were good - as a Brit, I very much enjoyed the novelty of making my own waffles on a morning- something we don't really do at home! The staff were friendly and checking in and out was very straightforward. I've seen a few comments about the area of Corona itself. I'd agree it isn't the glitz and glamour associated with Manhattan but it's a diverse working class neighbourhood which was perfectly safe. I never once felt intimidated or worried getting around or being out even late at night. It's also next to the gorgeous Flushing Meadows park and US tennis centre which is worth a look around. Notably the 7 train runs straight past the hotel 24/7. The noise can be off putting for some but I slept through it no problem - though it is true that it does vibrate a fair bit so if you're a light sleeper then may d that could be an issue. The train goes straight to Manhattan from the stop outside the hotel (taking around 30 minutes) but during peak hours you can use Mets Willets station around 5 minutes away and catch a faster express train. Overall I was impressed with the value for money provided - it certainly allowed me to do New York on reasonable budget. If you aren't prepared to use the Subway a lot or want to be right in the tourist heart then it's probably not for you. If you don't mind a bit of travelling and want a good, reasonably priced stay then this is an option.

    5
    « Queen in Queen, New York »

    My stay was for four (4) nights. The first impression was the Chic design and openness of the lobby. The friendliness and thoughtfulness of Linda at the front desk. The guest room was Clean. I walked around in a pair of light colored soaks that did not show any traces of stains. My bed was very comfortable. My sleep was quiet and so comfortable. I woke up well rested each morning.

    4
    « Great Price »

    This hotel was great for the price. Free shuttle to La guardia. New hotel so very clean and modern. Had free breakfasts. Subway right there so there is noise but didn't bother us. Subway to Manhatten took 20 minutes and very cheap for a weekly pass. Area a bit sketchy but we came back from the city each night about midnight and had no problems.

  • 4
    « Excellent affordable option for NYC stay »

    This was our second time staying here -- for us, it is a great option since we have family in Queens and we like to go in to Manhattan. Free parking, but first come fist serve lot. We easily found street parking very close when the lot was full. Busy street and I would give it a B rating with respect to cleanliness and feeling safe. Access to the subway (elevated) one block away -- very convenient, BUT avoid getting a room facing the street/train.

    3
    « Clean hotel, further from Airport & not so nice area »

    We stayed here 1 night prior to a cruise out of Manhattan Harbor. We had to call the hotel twice to get a free ride to the hotel. An hour later we were picked up. This hotel is not in the area where I would prefer. I didn't feel safe walking out around the hotel at night. The room was small but workable. We had two beds so it took up alot of room. The shower was big but water flow was light. We did order an amazing Pizza from Angelo's Pizza. It's New York style & absolutely the BEST! Breakfast food was great! There was a big assortment to choose from. The attendant was very efficient.

    4
    « Overnight »

    I miscalculated the departure date so I have to add another night to booking but unfortunately that hotel is booked for our departure date so I end up booking at Western. The location may look undesirable BUT the hotel is quite and nice and clean including the staff. The building is next to the ?7 train? and the station is just a block away from the hotel. We got in at 10:30 p.m. after check in we went to a Mexican Restaurant down the street recommended by the staff. We just walked to this restaurant and food was ok. This place exceeded my expectations knowing how Roosevelt Ave is (used to live in Queens).

    4
    « Stayed for 4 days! »

    Me and my Fiancè stayed for 4 nights here, we had a comfortable stayed! I would recommend this! It was our first time coming to NY, it was great the hotel was nearby a subway station! Easy to find places to places! And we are from Hawaii! Thanks for the great stay!:) the reason why i gave 4 stars is because we booked a cab at 4:30am, we went down the lobby around 4:15am. Our flight is at 6am. Cab is still not here. :( and the reason why we were gonna take the cab is because we needed to check in early, shuttle doesnt start til 5am. I mean might as well take the shuttle then.. :(

    4
    « Good averment in the hotel and good service also »

    I'm always preferred to stay in Best Western. Coz I'm happy of their service. But price is little high Please ensure the room service is not only for check in time only, it's need to be every days mandatory's schedule So Best Western management are requested to look-in this matter

    4
    « Great hotel, not so sure about the neighborhood »

    Loved the hotel, everything was new and clean. The breakfast was your standard complimentary hotel breakfast, it was good. I wasn't crazy about the neighborhood this hotel was in at all. This was my first visit to NYC, and I was definitely nervous about it. I wouldn't want to be out at night. All in all, I guess I would recommend this hotel if you're not nervous about things like that.

    4
    « Pleasant surprise »

    Great value. Nice staff. Two blocks from #7 train. Better than average breakfast. Queens neighborhood, not exactly overlooking anything but The Pine Sportsbar a short walk has good food. Free shuttle from LaGuardia.Driver was sick but they paid for cab!

    4
    « Very satisfied! »

    Hotel was very nice and clean. Staff friendly and helpful. Subway station within a 5 minute walk. 15-20 minute ride from airport to hotel. The area is mostly Spanish speaking. Hotel is next to the subway, but it didn't seem to bother me to much, and I'm a light sleeper. Overall great experience and I would stay there again!

    4
    « Excellent stay on the 4th floor »

    I decided to stay at this hotel because of an early flight from La Guardia airport. l loved the updated decor, CORONA is ever changing so I felt safe there. The parking lot is a bit tricky. I think that was the best bagel I ever had from a free hotel breakfast. Excellent customer service received from the reception and baggage holder. + decent gym with weights +nice decor +free breakfast & free parking +great customer service from the team

    4
    « Very good value hotel close to subway »

    Spent three nights at this hotel for a Progress Wrestling event in August. The hotel was right by a rail way line but our hotel was on the back and we had no problems with noise at all. The hotel was clean and good. The shuttle service was very handy. The breakfast was good and well stocked. Loved the waffle maker. Overall a very good hotel. Thanks for looking after us.

  • 4
    « Pleasant stay »

    I chose this hotel due to the proximity of LGA. I had a 6 am flight and wanted to be as close to the airport as possible. Yes, the neighborhood seems a bit sketchy, but I gather it's not as bad as it looks. However, upon entering the lobby, I was very much pleased. Checkin was quick and efficient. Although I didn't use it, I believe the 7 line was very close, which will take you into Manhattan. I was on the 4th floor and asked for a room away from the train. I had no problem sleeping! The room was clean, so I didn't have any complaints. I would stay here again, if needed.

    3
    « Train »

    There was an elevated train right against the building that ran all night! This should be spelled out in the description of the property! The beds were wonderful. The staff was great. The breakfast was incredible. The free shuttle to LGA was perfect!

    4
    « Bad Reviews Disputed »

    Booked based on location to LGA and Citi Field. Some of the issues had me a little concerned. First was the noise complaints of the subway. Our room was on the 3rd floor which is pretty much even with the elevated rails. The noise level was not bad at all. Those that complain about the sounds must live on a remote farm or other completely noise free area. The shuttle picked us up after calling the hotel, a fifteen minute wait. The shuttle driver was GREAT. provided us with answers to questions we had. Wish I had gotten his name to recognize his service. Do know that he's a Yankee and 49er fan. Room was fine and fully stocked (wash cloths and towels). I will say the gentlemen at the front counter were more friendly then the females. They (females) seemed very annoyed with any question you had for them. It was a short walk to Citi Field for the game and yes I felt safe walking back in the dark. The neighborhood has Queens character and had some great eating places nearby (see those reviews). Did not see one homeless person nor did I see an "escort". They may have been out there but I'm not trained in recognizing them and I was not propositioned. Should I be upset over that? Bottom line is its not Times Sq. but if you are going to a Mets game, US Open Tennis or want to be near LGA with a subway stop nearby this is the place. Stayed here prior to starting a cruise and wanted to be close to see a Mets game.

    4
    « Nice hotel »

    The hotel was very nice clean and comfortable. Some people might complain about the train but I'm from the city so it didn't bother me. The only thing I think is that they need an indoor pool and this hotel will be perfect. Plus when we checked in the tissue was kind of wet in the bathroom don't really know what that was about, but everything else was perfect, the staff was great the stay was great.

    5
    « Gem for visit to New York »

    What a nice hotel with so many perks. First 100 dollars cheaper a night and the additional savings of transportation into the Big Apple. Free shuttle service depending on traffic, 10 minutes from La Guardia Airport. Walking distance to City Field baseball stadium and minutes from Forrest Hills where they just hosted the tennis Open. Extremely friendly staff. Wonder breakfast included with your room. YES, there is a train right in front of the hotel. 5.50 to experience New York by catching the train and you can travel all the way to Yankee stadium. We stayed in C wing which is the farthest wall from train. NEVER did the train interfere with our sleep. We were looking for a place to stay the night to catch our cruise the following day. What a break to find BEST WESTERN PLUS LAGUARDIA!

    2
    « Train Noise all night »

    Nice staff and room. Good breakfast but I hardly slept. I'm not a light sleeper but our room was right next to the railway with trains all night. Worst night ever in a hotel. It is convenient for Flushing but I would recommend staying in Manhattan and taking the 7 train in and out.

    4
    « Perfect for Events at Citifield »

    We had two clean, well decorated small king rooms. Staff very friendly and helpful. Heavily Hispanic family oriented neighborhood with excellent Peruvian and Ecuadorian restaurants in easy walking distance. Lots of nearby places open late; walked out for a bite after midnight, felts safe and comfortable. Easy to use onsite parking. Would stay here again.

    4
    « Very convenient »

    Went to the US Open and stayed here. Clean hotel room. Close to Billy Jean King Ctr. Walking distance. Adaquate breakfast. Good price. View of parking lot, but was not there for the view...just tennis. Perfect for US Open visitors.

    4
    « Great Location for US Open...but...Yes, Noisy »

    We stayed here while attending the U.S. Open in early September. I chose this hotel due to the location. Yes, the neighborhood is a bit sketchy, but I would not avoid the hotel for this reason alone. It was within walking distance of the U.S. Open grounds, though walking back after the night match is probably not something I would do again. But during the day, no problem at all. There are conflicting reviews regarding noise. Yes, the subway (elevated at this point) goes right by the hotel. When you are standing outside the hotel, you can definitely hear the trains. Inside the hotel in the lobby, the noise level is considerably diminished. I think there are two layers of wall on the train-facing side of the hotel that significantly reduce the noise. Our room was located on the opposite side of the hotel, facing a parking lot and homes. You would expect rooms on this side of the hotel to be quieter, but ironically, I think they might not be. I could definitely hear each train that passed during the night. It did not disturb my sleep too much (and my husband didn't hear a thing), but if you are a light sleeper, the noise (and vibration) might bother you. So, something to consider. The room itself was just fine for our needs. Yes, it was small -- not much room other than for the king-sized bed, but this is New York, so I don't expect to get a lot of space. The room was clean. The bathroom was clean and bright with a shower that appeared to be quite new. I liked the soap & toiletries -- there just weren't enough of them for two people. (This seems to be a trend among hotels these days -- skimpy on toiletries.) There was a large, well-functioning flat screen TV with lots of channels. There was also a large refrigerator and a microwave. We attempted the breakfast buffet one morning. Ugh. Not again. If the hotel weren't so crowded, it probably would have been okay. But with so many people, the size and logistics of the breakfast service left a lot to be desired. And there don't appear to be many breakfast options nearby. If you are attending the U.S. Open, just head over to the tournament grounds where there are plenty of food & beverage options. We had high praise for the hotel personnel. Aman and Josepha (?) at the front desk were very friendly, and our check-in experience was efficient. We took the shuttle from LGA. You call the hotel from the airport, and they send someone to retrieve you. I couldn't believe Freddy found us (as LGA is a MESS), but remarkably he did. It is a short ride from the airport to the hotel. While checking in to the hotel, a pizza delivery man from Rocco's stopped by to deliver a pizza to a hotel guest. I think his name was Joseph. Well, he was so enthusiastic about Rocco's that we just had to try the restaurant. If you call the restaurant, they will pick you up at the hotel (it is definitely not within walking distance). We had a delightful evening there. Lisa picked us up, and Chelsea was our dependable waitress. The wood-fired pizza was very good, and there were huge TVs in the dining room, so we could watch the U.S. Open action while we dined. We loved the casual, neighborhood atmosphere. If we ever have the opportunity to attend the U.S. Open again, I think I would try staying in Manhattan and taking the subway out to the tournament. But I also wouldn't necessarily rule this hotel out. It is rather pricey for the experience, but you are clearly paying for the convenience of walking to the sports facility. This was a good, dependable Best Western stay.

    4
    « More than adequate. »

    Despite previous negative reviews about noise from MTA, I found it quiet and the bed really comfortable. Breakfast looks OK and being able to park at mo charge was a bonus. Loved the vibrancy of the area and the fantastic mangoes from a local dupermarket

  • 5
    « Excellent location »

    This hotel is in the best location if you want to see a baseball game or see the us tennis open. It is also close to a subway stop which opens up the rest of NYC . The staff was friendly and even got us into our room early since we were on a red eye and arrived early in the morning. Great breakfasts too!

    2
    « Stay at your own Risk! »

    Stay at your own risk...So the first room we checked into was still dirty. We went back to the desk and he gave a key to another room in which was occupied and we walked on another guest. Awkward for both of us. We went back to the desk again and went to another room that was not in great shape (mold in shower, etc.) but was at least suitable to spend the night in. Not the best first impression. Will not stay there again.

    4
    « Nice Hotel in Queens near Tennis & Mets »

    The hotel us very nice. You are right next to a train, so expect noise, though it didn't bother me. The hotel never picked us up from the Airport & didn't call us back to say the driver didn't show up. We wasted 2 hours at the airport & finally took a cab.

    5
    « Will Stay Again »

    Stayed here for the US Open and was very pleased with everything. Hotel was clean, staff was friendly, and breakfast was good. Safe neighborhood with lots of great food options. Very easy walk to the US Open it the Mets game. Will stay again.

    4
    « great hotel for the US Open »

    new hotel with comfortable rooms and well equipped. It took us less than 15 minutes to walk to the tennis center, so super convenient. Friendly, helpful staff. Not a lot of dinner options in the area, so I suggest you find something to eat at the tennis center. Also, the train runs nearby, so that can be noisy.

    1
    « HORRIBLE - HORRIBLE - HORRIBLE »

    DO NOT STAY AT THIS HOTEL! Horrible - Horrible - Horrible experience. They do not tell you that the hotel is located directly under the subway tracks and that you will NOT be able to sleep all night!!! This should be on the front page of their website and they should tell everyone before accepting reservations. I have tried to reach the manager and she does not return my calls!! I paid almost $400 to be woken up every few minutes byt he subway that feels like it is going right through your room. i gave them 1 star because the system will not allow me to give them no stars. i have been calling them and they do not even take my calls.

    5
    « Nice hotel with wonderful staff »

    We stayed here as a larger group with 7 people and three rooms. One person in our party arrived very early (10 am) and wanted to just check in but didn't expect to actually get a room. However, the staff sent her off to breakfast and said they would see if they could get a room and to her surprise they had one available by 11 am. My group (2 adults and 2 kids) arrived by 11:30 am and in similar fashion, they offered us a room right away. The third group in our party arrived later and had a room waiting and they even offered an unique parking opportunity to save them some money. All great experiences that speak the staff's focus on the guest experience. Other tips/comments 1) Full breakfast with eggs/meat, four cereals, waffles, oatmeal, several juices, coffee, and wonderful local baked goods (don't miss the bagels, they run out within an hour or so... and are worth getting to in time). 2) The hotel only has a few parking sports (~10 or so) which are first come first serve. However ,if you are nice the staff will try to squeeze in a few more cars in a very clever fashion throughout the lot. 3) When you arrive at the hotel you will be struck by the sheer noise generated by the subway right outside the hotel but through some magical soundproofing we found that while you knew a train was going by due to some rumbling.. it was no louder than the fridge in the room. 4) All of the rooms had a fridge/microwave and simple/modern decor. The interior of the hotel is nicely decorated and clearn. 5) The staff throughotu are really the star of the show and a credit to the hotel's training and attitude towards guests. Whether you are visiting the city for family or an event, I would highly recommend this property. They are within a couple of blocks of two subway stations and several excellent central/south american restaurants. That area of Queens is also full of other touristy attractions like a botanical garden, the world's fair site, a science museum, zoo and several playgrounds.

    5
    « Best Western Plus-Laguardia »

    Great hotel. Very convenient to the US Open (walking distance). The staff is first rate, always willing to help and very friendly. Rooms are clean and maid service is quick and efficient. I will definitely book again.

    4
    « Great hotel for the area it's in. »

    This is a very nice hotel but very small. I was solo so it was perfect for me. The area is not so nice looking but I felt safe. People are nice in the area. Many stores around to buy water, snacks, food, toiletries, etc. A few laundry mats close by. Plenty of restaurants. There is no smoking area if you're a cigar smoker like me but there is a nice park 2 blocks away next to the Holiday Inn since I like to sit down, relax and smoke an evening cigar. The subway station is very close by that will take you anywhere you need to go. The subway is your best deal to get in and around anywhere you want to go. The hotel shuttle will take you to Laguardia airport but not JFK airport. I used Lyft to get from and back to JFK airport. I stayed in room 512 and the view outside my window was the train tracks but I could not hear the trains at all. This hotel has 2 separate walls with both having double paned windows. The free breakfast was a normal breakfast, nothing special. The staff was nice and knowledgeable.

    5
    « New York Mets Game to see my favorite baseball player. J.D.Martinez »

    Stayed at this Hotel one night to go to a Mets game "baseball" shuttle perfect. Staff was great room was very clean. Great breakfast. Very convenient to my attraction I wanted to go to. Great stay. Thankyou

  • 5
    « Great stay at a comfortable place »

    Rooms were very clean and updated. Didn't have any problem except changing the channels to the tv was getting annoying at times. Other than that room was very comfortable and relaxing for the price being.

    5
    « Cozy Spot »

    I loved this place. It had a shuttle from the airport which was nice considering it rained on the way in. I was a little hesitant at first when I saw the neighborhood but was extremely pleased with every thing. I wandered around the neighborhood and was pleasantly surprised with convenience. The subway was less than a 5 minute walk Citi field and the US Open Tennis center was maybe 7 or 8 minutes and there is a mall 15 walk away. There area couple of great restaurants within two or three minutes. The breakfast at the hotel was great and the décor very appealing. I made use of the fitness center every day. The subway runs right beside it but I never really heard it that much at night. Loved everything the hotel neighborhood and ambiance.

    4
    « Stranded at LGA Airport »

    Our flight from LGA was cancelled 2 days in a row so we ended up staying unplanned. The staff were very helpful and the accommodations comfortable. It was very convenient to walk a short distance to a main subway line directly into Manhattan.

    5
    « Cozy little spot »

    It was definitely not what I expected when I got there. The neighborhood was a little intimidating at first but once at the hotel it was great. There is a shuttle to take there and it is a very short ride, The hotel itself is very modern and looks appealing and eye-catching. It is a five minute or less walk to the subway and after walking around is a short walk to Citi Field and Billy Jean King Tennis Site. There is a mall within a 15 minute walk and there are a couple of nice restaurants within a two minute walk. I loved my stay here. I especially enjoyed the fitness center and used it every day I was there. I loved the hot breakfasts and the service and personnel were fantastic. My last day there I had to wait for the shuttle getting back from the garage but the staff was very obliging to me while I waited.

    5
    « Excellent Hotel. Ideal for Citifields »

    Loved this hotel which was within walking distance of Citifields which was hosting Dead & Co, the reason for our visit. Rooms are great, showers great and bed comfy. Loved the breakfasts as there was always something you could eat from the buffet. You could even make your own waffles! We didn't but the scrambled eggs and bacon were good! Can't fault the staff and the aircon was brilliant! The neighbourhood is residential and although the eateries didn't take our fancy, the supermarkets are really good and fairly cheap. We made sandwiches in our room :-)) Recommend this hotel if you are going to Citi and you don't mind train noise - which we didn't. Well done Laguardia Best Western!

    3
    « Good stay »

    This hotel had courteous Staff, and it was a pleasant stay overall except for the odd train noise. But very bad parking arrangement, they only had 11 parking spots and we went out a lot so we never got any of those spots upon return. I suggest that they should make other arrangement for guest in regards to parking.

    2
    « Houston , TX »

    Location is bad, metro run next to it like 10 ft away from hotel if your room is at the front you are cooked, breakfast was poor running out of something every day, some staff members really rude, one day room was not serviced, manager did not want to believe me, even though I explained, I was promised that the manager will call me guess what never happened as I predicted I would not recommend this hotel at all

    3
    « Ho hum »

    Entirely average. Solid, but nothing amazing. The train noise is quite loud, and the staff always seem to be too busy for anyone. Entirely ho-hum. Because it's NYC, you get to pay an absurd amount for all the ho-hum, too.

    1
    « Sleep in your car or in a cardboard box instead. »

    My wife and I stayed in the Best Western LaGuardia Hotel for one night on Friday August 4th, 2017. I used Expedia to purchase the room after being able to use a coupon for 15% off and some Expedia points- The room price was 129.43. The reason I chose this hotel was because it is close to LaGuardia and it has a shuttle. Because United flight was delayed (We were supposed to arrive an hour earlier) my wife and I landed at LaGuardia at exactly midnight. Although we were not aware of this, The Best Western LaGuardia shuttle apparently ends at midnight. To be fair to Best Western this information was found on my reservation e-mail, I just didn't see it under ?Special instructions,? at the bottom of my Expedia e-mail. So United totally screwed us, and I had to take an Uber to the hotel. The Uber was around 15 dollars, but it was quite a wait, because LaGuardia only allows Uber drivers to pick up passengers in a special section away from the Taxi's-However, after midnight they allow Uber cars at the arrivals section. So finally, after waiting 35 minutes we were able to coordinate with our Uber driver to the hotel. We arrived around 1 am, the outside of the hotel and the neighborhood is dirty, ugly, and sketchy AF. The lobby, however, was nicely renovated and everything in the inside appeared newer. The desk attendant was nice, and after he attended to the two people in front of us he finally was able to get us a room. And of course, being so late the attendant informed us the only rooms left were the rooms at the same height and closest to the TRAIN, that runs ALL NIGHT, every 20 to 30 minutes. The attendant unfortunately did not imprint the magnetic code on the key card correctly the first time, so we had to go down to get a new key card, which was annoying after such a long night of travel. Our room specifically was 416. I want everyone to be know exactly what they are getting if they get a room at this specific hotel- The trains are CRAZY LOUD, it feels like it is going THROUGH YOUR ROOM. As soon as I would dose off, CHUG A CHUG A CHUG, every twenty minutes, the worst sound ever. I did not get any sleep, even with the complimentary 99 cent ear plugs they provide. The breakfast the next morning was decent for a typical complimentary breakfast. I had a few cups of coffee since I did not sleep at all because of the train. I would definitely not stay here again due to mainly feeling like I got jipped (not being able to use the shuttle, getting the loudest room) I was so happy to get to our AirBnB on long island the next day and slept for 15 hours the next night. I would never stay here again and would not recommend that you do either. You could, very well, end up with the same room and situation as me. I learned my lesson using United, LaGuardia, and Best Western LaGuardia. Will be utilizing JFK to fly into from now on.

    5
    « Great experience »

    Went for a Mets' game and after reading rreviews I was concerned about parking but hotel parking was available. The hotel was clean, really nice room. polite and helpful staff, easy walk to Citi Field, far exceeded our expectations.

  • 1
    « Terrible! Avoid at all costs! »

    Terrible hotel. The neighborhood is extremely sketchy. Unless you like seeing "escorts" in front of the hotel on the streets, homeless people on every corner, trash everywhere, and an elevated subway right in front of the hotel making all kinds of noise do not stay here! Did I mention there's a no refund policy? I wonder why?

    2
    « Paying the price for being convenient to LaGuardia »

    Returning from Europe, we needed a place to stay before a flight in the morning. The hotel is clean and the staff okay, but there is an elevated train track right next to the hotel and trains run all the time and is very noisy. The breakfast was very average - paper plates and no fresh fruit. Shuttle was good, but $182 was too much for what we got.

    2
    « Too noisy / too pricy »

    I will start buy saying that the rooms were clean and look nice but then when each room has a set of ear plugs you should know that there is going to be a problem with noise then the tv did not work i understand things break but i was told i could switch to a noisier room or take that one and the breakfast only had half the items out the only good thing was the shuttle service to and from hotel

    5
    « Accommodating »

    We moved from Manhattan for 1 night to this property as we were attending at Mets game. We got to the hotel early and were happy to be able to check in early. We came via subway which the nearest station is about 1 block away. The subway is loud outside, but quiet inside. Our window looked directly to the train and you could barely hear any outside noise. They did a good job with noise reduction. Easy, easy walk to Citi Field. No reason for a cab or subway. We did not look around for restaurants, but that could have proven more difficult. Transfer to the La Guardia was provided and complimentary on the hour every hour starting at 5AM. Less than 10 min. to the airport.

    5
    « Clean & Convenient »

    Clean hotel, free parking in NYC! (Limited # of spaces) Decent breakfast selection. Short walk to Citi Field. The room was clean and modern as were the public areas. The only possible drawback is the subway noise but the subway makes it really easy to get to Manhattan.

    3
    « Forced to fly out of Laguardia? »

    Missed my flight at JFK and was rerouted to Laguardia. Corona is a rough town in the evenings and this hotel is right in the heart of it. Not a bad facility but staff was just lost. Checked me into an occupied room and then the couple behind me got the same present. Room was clean. It not well stocked. No washcloths, no bathmat etc.

    4
    « Great management »

    Hotel is practically new and convenient to La Guardia airport and other popular places. The free shuttle to La Guardia was a major plus! We did have some problems during check-in and at breakfast but the management was very apologetic and took care of us. Thank you very much! We will be back.

    1
    « Hotel Accomodations »

    I would give this hotel a zero star if there is one. I would not recommend staying at this hotel or any of its sister hotels. The management staff is horrible right up to the district regional manager Barbara M. I have never encoutered a hotel not willing to accomodate their guest. I will never give my hard earned money to a BEST WESTERN HOTEL AGAIN.

    5
    « Convenient hotel »

    Convenient to the subway. Specify a room away from the train and you'll sleep fine! Although earplugs were provided! The hotel was clean and staff were reaponsive to any requests. Breakfast had plenty of choices.

    5
    « Great hotel »

    Hotel was clean and comfortable. Very noisy outside but very quiet inside so I slept very well. Decore was excellent and the breakfast adequate. Not much parking but who needs parking when the Subway is 50 ft away?

  • 2
    « Horrendous Parking Nightmare »

    This hotel states that it offers parking. It does indeed offer parking for about 14 vehicles, after that you are stuck trying to find street parking in an extremely busy area. We usually stay at the Marriott (Where there is always plenty of off street parking) but decided to try to stay here because it was closer to Citifield and we were in town for a Mets game. That was a HUGE mistake that we will not make again. In addition to the terrible parking experience, we tried to lower the air temp so that our room would be cool when we returned from a hot summer game but even though we lowered the thermostat, the room did not cool down and stayed hot all night long. We did not report this because we were only staying for one night and it was late by the time we discovered that the A/C didn't function properly.

    1
    « Noisy »

    The hotel is in a very industrial area and right next to an elevated train track which runs all night and makes a terrible racket which kept me up all night even with the earplugs which they provided. For $179 per night I would like to get a good nights sleep. The rooms were fine and so was the bathroom but when I asked if the train would bother me I was told absolutely not. However, the first thing I saw when I got into the room were 2 sets of earplugs so obviously it is a problem.

    5
    « Great Hotel »

    Currently staying at the BW LGA Airport. Hotel is clean, modern and superior to most of the airport hotels. The staff here are very accommodating and really make the difference. The front desk staff made room change happen due to noise, gave me a late checkout and a free beverage without any hassle. Shuttle runs once per hour and is on time. The only drawback here is the subway noise which is quite intense on the front side of the hotel. The whole room will shake every few minutes through the night. Make sure to get an odd numbered room on the back side where the noise is non existent.

    1
    « Not happy »

    We did not have wash cloths our entire stay. Asked every morning and every evening and were always told they ran out. Called for towels. 2 hours later had to go downstairs to ask. Called when we got in as there were dirty socks on the floor when we checked in. 1 1/2 hours later on our way out I grabbed a rag off the house keepers cart and threw the socks in the garbage on the cart. Poor poor poor customer service.

    2
    « Satisfactory hotel but seedy location »

    Stayed here because it was close to LaGuardia. Hotel is fairly new and fit for purpose but horrible location by the subway overpass and seedy area which felt unsafe. Limited parking spots. It was also expensive for the poor location.

    2
    « Unreliable shuttle service »

    After 45 minutes, three calls, and five minutes on hold, I had to give up and get a taxi. As proximity to the airport and the shuttle service were the whole point of this reservation, staying here was a mistake.

    5
    « Great hotel for the price »

    Truly a beautiful hotel! We arrived for check-in on a hot day in June and were greeted by the very friendly man at the front desk. He told us all about what activities there are to do around the hotel and how to take the train to different areas. He also gave us complimentary water bottles, which was such a nice touch! The hotel lobby is beautiful and right when you walk in you can see all the chandeliers hanging over the downstairs breakfast lounge area. Our room was clean and comfortable, with very nice artwork of New York. Breakfast is very good and there was a waffle maker, which is always great! The hotel is about 3 blocks away from the train station, which was extremely convenient! We took it everywhere and then back down to Citi Field (which is a very short walk if you're coming from the hotel). I would absolutely recommend staying here, especially if you are going to Citi Field or are willing to take the train ride to downtown and other areas.

    5
    « So accommodating! »

    My boyfriend and I stayed here after our flight out of LaGuardia was cancelled (along with all other flights that afternoon and evening due to bad weather). We grabbed one of the last available rooms at the hotel before they completely filled up for the night. The hotel was clean, and the staff were friendly. It was overall exactly what you would look for in an airport hotel. And then they went above and beyond! Our rescheduled early AM flight was also cancelled, and we weren't going to be able to fly out until the evening. We called and asked if we could keep our bags there for the day which they said was no problem. Then when we got back to the hotel at 6 AM to drop off the bags, I asked (on a long shot) if we could get back into our room so that we could get a little bit more sleep and regroup. They readily agreed! No guilt trips about how we had already checked out or anything. They simply gave us a room key and let us get some much needed sleep until regular check out time. Thank you for turning an unpleasant situation into what really felt like an extended vacation!

    4
    « Convenience location »

    I like the location near airport and have shuttle service to airport. The hotel close to subway (1 block away from station) you may travel to Manhattan easily. Employee are friendly and Build is pretty new. The room is a little small.

    3
    « ok for a night »

    This hotel is literally feet away from an elevated commuter train that runs frequently. The property has done an excellent job of soundproofing the lobby & breakfast area. Ask for a room in the back and you won't even be aware of the trains except for the very slight rumble. Rooms are renovated with new furniture, beds, linens, and stand-up showers. There is still a slightly shabby aspect to them, especially around the baseboards, closets, etc. Big flat screen tv, but mine didn't work (I knew at check-in) Be aware that the shuttle runs only on the hour, once per hour. It was packed, with some people standing. The driver wasn't friendly or pleasant. To our surprise, he first took 2 guests to another hotel, then took us to the airport, so our 10 minute trip took 30 minutes. He didn't ask which terminals we needed, so make sure he knows.He drove past mine.

  • 1
    « Mr. »

    3 day stay without a rag or towel. Spoke to the hotel staff and they said I should buy a rag at the C town across the street because they didn't have towels or rags to give guest. Staff was not helpful at all.

    4
    « Great value--at this point »

    This 1 or 2-year-old hotel had a lot of things we liked: free shuttle to LaGuardia, 2 blocks from the 7 train (25 minutes to downtown NYC), 8 minute walk or one train stop from Citi Field, better Wi-Fi than most, fridge/microwave, walk-in shower, breakfast that included scrambled eggs and meat, and lots of small local restaurants nearby for takeout. The building is still in great shape, but management will need to step up the long-term maintenance for us to be happy to come back in a year or two. Bathroom floor grout (unfortunately white) is beginning to look dirty, mold is noticeable on the bottom line of shower grout, the fabric back cushions of benches in the breakfast area obviously need steam cleaning. And the full-length mirror on one of the closet doors in our room was missing. Since the hotel was far from fully booked I wonder what problems the empty rooms have if they were willing to put us in this room with that ugly-looking problem. None of this is the fault of the everyday cleaning staff and it's going to get worse unless someone steps up the maintenance. The neighborhood is working class/poor, but we did not feel unsafe. The hotel is remarkably well insulated from the sound of the elevated train

    3
    « nice convenient hotel to Laguardia airport »

    I flew in late on a Friday night. I did not want to fight with going into NYC at 11pm and I also didn't want to pay Manhattan prices when I was just going to go to bed and move on the next morning. This Hotel is conveniently located by the airport and offers shuttle service to and from as well as free breakfast and WIFI. Worked perfect for what I needed. The area around the hotel seemed a bit sketchy for my tastes. there were several instances while we were waiting for the shuttle at 5:00 a.m. where people came in from the street trying to haggle for per hour prices from the hotel employee behind the desk. My guess is this happens all the time in the early morning hours. The front desk clerk, In my opinion, was very professional and handled every situation quickly and correctly. Over all, for me, this hotel was fine.

    4
    « Renovated hotel »

    Great for one night stay for catching an early flight out of LGA. We flew in from JFK and our flight home wasn't till the next morning. I booked this hotel because of the free shuttle to LGA airport. Hotel is renovated so the room looks nice and updated. Beds were comfortable. There were a lot of restaurants nearby to order from Uber eats which is a plus for us since we've been flying all day from France to New York . Didn't even have to leave the hotel for dinner. Hotel is near a subway . It can be noisy from the outside but inside the hotel room it isn't so bad. Hosts were friendly and the lobby look very nice. Will stay here again if I have a connecting flight.

    4
    « A Hidden Gem »

    We stayed here to attend a Mets game and then my daughter's graduation at the USTA. This hotel is an easy 15 minute walk from both venues (as they're basically right across Roosevelt Ave. from each other). I'm not usually inclined to stay at a hotel in an unknown part of the city or at a Best Western. I'm very glad I took a chance. While this hotel is located right under the 7 Line Subway which runs over Roosevelt Ave. you barely notice the train is running every 10 minutes. When you stand outside with the train passing, you can't hear yourselves talk. However, in the rooms, you can hear the rumble but it is not in the least bit loud or distracting. The staff were all professional and courteous and allowed us to check in even though we were a 1/2 hour early. The rooms were not cramped and very, very clean. The hotel inside and out was very clean with one of the maintenance workers working very diligently to keep it that way. The breakfast buffet was fine with a selection of cereals, scrambled eggs, bacon and a waffle maker which made pretty good waffles. The first cup of coffee at 6:30 was a bit tepid, but subsequent ones were piping hot. All in all, I would stay here again and the day after our visit I was extoling the virtues of this impressive hotel to my friends at work.

    1
    « The hotel was clean, but that's all that was good about it. »

    We arrived at 4:pm to check in and there were no towels. They said they were sending out for clean towels. We kept calling and not a clean towel in the entire hotel. Finally at 10;30 pm they delivered clean towels. Can you imagine after traveling and expecting to take a shower before going out. Not so at this hotel. And the noise from the subway kept us up all night. The train went right by our hotel window. The worst hotel stay I can remember.

    2
    « No luggage no problem! »

    Most of the clientele I witnessed checking in had no luggage which gave the hotel an overall feeling of uncleanliness. The room smelled bad. The staff at breakfast was very rude however the staff at the front desk were very friendly and helpful.

    4
    « Good business hotel with above average facilitied »

    The hotel is beautiful and the rooms are very nice. I had a room in the back, at basement level and still had plenty of light and plenty of quiet. The decoration is very modern and tasteful. The staff is a bit quiet but efficient and helpful. There is a shuttle to La Guardia. I really enjoyed my stay here. I would go back.

    1
    « Bad hotel with noise »

    This hotel is in a terrible location with half of the rooms right under train tracks. When I asked to switch rooms they said there were noneavailable which was not true. They ended up switching me to a quieter room but the Tv was broken! Overall would not recommend and not friendly staff.

    4
    « Very nice and convenient »

    This hotel was a real surprise! It was clean and updated. The rooms were spacious and comfortable. They provided a great breakfast and the staff was very friendly and helpful. The hotel is one block from a subway stop that took us into the city. Very easy to negotiate.

  • 5
    « Surprise »

    I was surprised at the quality of this hotel, and as I noticed, it started with the manager. Excellent place to stop for a night or several with several clean dining options around with a variety of types and prices. The shuttle made this even better.

    5
    « Train noise but really really nice! »

    We loved the decor. The location was convenient to the airport. Flushing park just a few blocks away. Breakfast choices were great and the eggs seemed to be real not powder. The room was immaculate and the beds were the best! Thanks!

    5
    « Great place near LGA »

    We were here for a couple of days and we really enjoyed our stay here. Hospitality and maintenance are great... 10-15 drive to LGA and walkable location to 112th station. I really recommend this place for someone looking for a decent location and great hospitality. Staff are really friendly and helpful too

    5
    « Nice hotel close to LaGuardia »

    My wife & I chose this hotel because it was reasonably close to our family living in Queens, and also because of the shuttle service to and from LGA. While the hotel is very close to the MTA 7 train (a benefit in getting around the city), we were pleasantly surprised that we experienced only a slight amount of noise from the train. The room was very nice, the bed comfortable, and the breakfast had a wide variety: scrambled eggs with bacon or sausage, prepared oatmeal, waffles, and the usual assortment of breads, cold cereal, juice, fresh fruit, etc. The single attendant in the breakfast area could have used some help however. Front desk staff are thoroughly professional and helpful.

    4
    « Rumble in the city »

    Clean, modern updates and close to LGA. If you are a light sleeper, good luck! Lots of train and plane noise. Had early flight so no comment on breakfast. Wonderful shower, lots of t v channels, coffee in room, closet safe, refrig and micro included.

    4
    « Comfortable bed and accommodating staff »

    I had just returned from a 8 day trip to Ireland and NY was my overnight before my flight home to Texas. The best night sleep during the entire trip was at the BW LaGardia. The bed was wonderful as the pillows (my biggest test!) and the room was very quiet despite being under a trolley. The staff accommodated my request for a late check out. And the shuttle got me to the airport in about 15 minutes. The only hold back is the area around the hotel has deteriorated so badly, be sure to bring something to eat if you need a lunch or dinner. I didn't feel safe out walking for a place to eat. They do have the BW breakfast in the morning, but only a vending machine otherwise.

    4
    « Close to the Subway »

    This hotel was close to public transportation, it takes about 20 or so minutes to Manhattan by subway. It has a small parking space, if you are locky you might find parking, but you can also park on the street. This Hotel is located in a so so neighborhood of Queens New York. Don't look for a starbuks or Donkin Dougnut coffee shops you won't find it here, but you can always take the subway and be in the city in 20 minutes and that is a BIG PLUS

    4
    « Great place to stay »

    In short, I would stay here again. Affordable restaurants in area, breakfast included which helps on budget (if you have one) and close to subway which is cheap and is an awesome experience. Not far from airport.

    5
    « Best Hotel Ever »

    I recommen this hotel it was a great experience the staff was great very helpful front desk where awesome next time I innqueens New York I'll be staying at the same hotel it was very convenient from the airport they pick you up and they drive to back to the airport at no charge it was very convenient and close to my family what else can I say trust me it was a grate experience.

    5
    « Nice stay »

    Great hotel, close to LGA, professional staff (everybody super nice).Breakfast is included (lots of variety and good quality).The room was clean and spacious. And they have airport shuttle which is great.

  • 5
    « Great value, very convenient »

    This hotel is very clean and modern, with an extremely convenient airport shuttle service. It's about a block from a subway station, and within walking distance of several major attractions and nice restaurants. It's pretty far into Queens, if you're planning on spending as much time in Manhattan as I was, but the subway was less than $3 each way into the city, and not hard to manage. It's worth knowing that there is train and airport noise at this hotel--- it didn't bother me, but you do hear it, even in the well-insulated rooms, and nestled under the train tracks, it's not the most picturesque location. But it worked great for me, and if you're focused on your actual stay and not what the street you stay on looks like, I think it will work for you too.

    4
    « Very polite staff »

    I was in the middle of a travel nightmare and was stuck in New York on night waiting to catch a morning flight. In a jam needing a place to sleep for a few hours I booked this hotel. The shuttle driver worked a bit late to come and pick me up at Laguardia. He was polite and courteous. I arrived at the hotel and the gentleman on nights was equally courteous and polite. The lobby was bright and clean as was my room. I could hear the subway running under the hotel but only slightly and I was only on the second floor. Overall I waa very pleased with my stay.

    2
    « Not the worst but definitely not the best »

    The check process was not too bad except for the fact the receptionist could not accurately tell me what I was being billed for I ended up being charged more than what I booked and also my tv did not work the whole time I was there,breakfast was so so but it was hassle asking for clean towels and toilet paper and the location it Self was horrible it was not in the best area only good part was the train station was 5mins away I would definitely not recommend.

    3
    « 3.5 Stars »

    This is a nice hotel. There were some good things and not so good things. The beds were extremely hard. My back hurt every day. They may have been adjustable, but I didn't think of asking until after our stay. The parking was so tight that I scraped my bumper along the wall. My right bumper is a mess. I know it's NYC, so I know that parking is tight, and it's not necessarily the hotels fault, but it will make me rethink staying here again. I'm glad they had a space available as there is only 10-12 spots for the entire hotel. Not happy my bumper is a mess. The hotel was nice, clean and modern, close to the subway, the bathroom was excellent, the breakfast was great. There were a lot of good things. They had my room ready on time and my request to stay at the back of the hotel so the train wouldn't be so loud was accommodated. I put white noise on my phone so the train wouldn't bother us so much (the subway runs right along this hotel). It was a bit loud, but we picked this hotel because how close it was to the subway (about a 2 minute walk and the #7 takes you right into Times Square). All in all not a bad stay, but not sure I would book again. Maybe.

    4
    « Customer Service ? »

    Hotel, Price and Room were great and met/exceeded my expectations. 1st and 3 Shift Representatives were very good, Informative, professional and friendly. 2nd shift Agent was a little rude and unaccommodating with regards to reservation and the requirements or expectations of the room.

    5
    « Great hotel in a convenient location »

    I was looking for an affordable hotel outside of Manhattan but easy enough to access the city. I found this hotel. It's well appointed with a nice lobby and breakfast area. The rooms are comfortable and nice to have a microwave and refrigerator. The hotel is directly outside the elevated subway tracks. Luckily our room was on the back side of the hotel. You could hear the slight rumble of the train when it went by. I don't know how this would be on the front side of the hotel. It is so convenient to 7 train between Queens and Manhattan. It's about a 30 minute ride from the 111th Street stop to Grand Central. The staff was helpful with finding our way to the subway and letting us know we could walk to Citi Field. I would recommend this as a great alternative to staying in Manhattan.

    5
    « Exceptional place! »

    Truly an exceptional place! Conveniently located just steps away from almost everything you might need! This place had it all! From room comfort to friendly staff! We couldn't have asked for a better service and location! I would definitely go back anytime and would recommend it to anyone! Free hot breakfast, dry cleaning services at no extra charge and free shuttle bus ride to the airport which is also near by! Their amenities are too many and their convenient location truly makes it the best and made our trip much much easier! Thank you everyone!

    5
    « Grateful for a good experience »

    My stepdaughter was traveling (solo) through JFK yesterday and her flight was canceled. After a messy week (death in the family), the last thing anyone needed was to be stranded in NY. She was transferred to LGA for a flight today and I made a reservation at the Best Western Plus LaGuardia Airport Hotel Queens, Corona for her. They were SO nice and helpful when I called their front desk to send a shuttle to get her. And upon her arrival at the hotel, she said she was greeted by the nicest folks who gave her a free bottle of Evian and delivery menus as she checked in. Being hundreds of miles away, I was glad to know that they went out of their way to make sure she was safe and well-cared-for. Kudos to the front desk team, I sure appreciate the extra effort! She also said it was the prettiest room she's stayed in. Couldn't be more pleased.

    4
    « NYC Mar 27 »

    Very nice hotel, very convenient place (near metro).Very good design with simple neat and clean room. Awesome breakfast totally worth staying. Just need to add more amenities like spa, or pool. Shuttle car to airport available all the time, really no need to worry about going to airport. Yet the location is near LaGuardia airport. Making my plan goes smoother to choose this hotel.

    4
    « Tripadvisor Comes Through Again »

    I was a little worried at first that I had read the reviews wrong about this hotel. It's a diamond in the rough. First off if you're driving your car in - this place is very hard to find, but other than that it's a great place. The hotel is located just below the 111st number 7 subway (the line runs above ground outside of Manhatten) line. You will hear the trail all night, but it's not that bad, you get the real NYC experience. The hotel is located in the Corona area. Corona is on the gritty side, but it seemed to be just of a lot of hard working people in the area - I felt safe with my family of four. The subway station is only a four minute walk. The hotel is very clean and the workers are very friendly and helpful. The free parking is also a plus. We arrived around 5:00 PM and didn't have a problem getting a space - but the parking is extremely limited.

  • 5
    « Home Away from Home »

    My Sister &I had not seen each other in years, when the opportunity arose to meet up in NYC. We chose this particuliar hotel for its rating, proximity to LaQuardia including a shuttle to the airport, and a full, complementary buffet breakfast. The day manager behind the desk turned out to be the General Manager who went out of his way to ensure our visit was comfortable & pleasant.From our arrival, where he upgraded our room to provide two beds (instead of one, which was that was all that was available when we reserved it), to the end, when he left in search of a safety pin to fix a broken pull tab on my carry-on,we discovered a gem- a home away from home in the midst of Queens, where the entire staff provided friendly, cordial service with a warmth that surprised us. Don't believe stories about NYC being a cold, indifferent city. Some neighborhoods take it upon themselves to reach out to a stranger who then leaves as a friend, determined to return again.

    5
    « Great place to stay »

    Love the fact that the 7 train is just up the block making it easy to commute to NYC for business. Rooms are always clean, well lit and stocked. Staff is friendly, and available at all times. Never feel unwanted or just another guest.

    4
    « Close to some interesting venues plus the airport »

    I was looking for a hotel that offered shuttle service to LaGuardia and was also within walking distance of public transit, restaurants and interesting places to visit. This fitted the bill on all counts ? plus being clean, comfortable and quiet. Quiet might seem unlikely given that the hotel is smack next to an elevated subway line that runs above busy Roosevelt Avenue, but the building is new and has been constructed to block most noise. We asked for a room facing away from the street and were given one at the back of the building, on the C level, which is just slightly below the level of the lobby and overlooking the breakfast area. We were never disturbed by the sounds of trains or early breakfasters. Rooms are not large, but they provide everything needed ? comfortable bed and pillows, blackout curtains, nice shower with lots of hot water, a small fridge and microwave, TV and a strong wifi signal. If you don't travel with your own computer, there are two near the breakfast area for use by guests, along with a printer if you need to print boarding passes, etc. The shuttle to LaGuardia leaves every hour on the hour; just be in the lobby ten minutes ahead of time. And if you have time to kill between checking out of your room and heading to the airport, you can store luggage with the front desk. Breakfast is included in the room rate and is available between 6 and 9 a.m. It goes well beyond the high-carb, low-protein offerings typical of many hotel chains: expect scrambled eggs, bacon or sausage patties (it alternates), a pot of cooked oatmeal (as opposed to packages that you have to nuke yourself), yogurt and fresh fruit. The breakfast area itself is attractive and spacious, and staff replenishes food as needed. This is a working-class neighbourhood, predominantly Hispanic and off the beaten path for most visitors to New York. It's not pretty or trendy, but it felt safe, even late in the evening, and you'll find plenty of options to try dishes not available at home. We ordered mofongos at a restaurant a few doors away from the hotel, where the waiter didn't speak English but showed us a picture menu. (Googled back at the hotel and learned this is a plantain-based dish from Puerto Rico. Tasty and filling, btw.) There are quite a number of interesting places within walking distance of the hotel. The USTA Billie Jean King tennis centre, home of the U.S. Open, is located in nearby Flushing Meadows-Corona Park. You'll pass it en route to Queens Museum, which has a wonderful display of Tiffany lamps and is also notable for the Panorama of New York, a massive scale model of the five boroughs created for the 1964 world's fair. The Louis Armstrong House Museum is also an easy walk from the hotel. If you're heading to Manhattan, it's just a two-minute walk from the hotel to the 111th Street subway station on line 7, which runs from Flushing to 34th Street-Hudson Yards. The latter is the stop you'll want if you're planning to walk the High Line. It takes about half an hour to get to Hudson Yards on a local train (that's the one with the number 7 in a circle). If you'd rather take an express (the one with the number 7 in a diamond), you'll have to change trains at the next station as the express doesn't stop at 111th Street. Grand Central and Times Square are also on the 7 line. I'm not sure I'd choose this hotel if my main interest was Manhattan, but if you need to be close to LaGuardia or are interested in visiting Queens and want a mid-range hotel, this represents good all-round value.

    5
    « Amazing Stay! »

    The whole hotel was clean and quiet, except for the subway noise but the subway is right in front of the building so there's not much they can do about that. They do not have room service but there are plenty of restaurants nearby to order from. The rooms are modern and clean, they also come with a fridge and microwave. The staff is very friendly and accommodating. I absolutely loved my stay and will definitely be coming back here.

    3
    « Nice facility but location is poor »

    Best western quality hotel but in a very noisy, run down area of the city. Value for money is not good. The room was cozy, the hotel staff conscientious, the amenities were as described, the breky was adequate and the shuttle ran on time. The hotel is under the train tracks so there it was noisy as it passed over every 20-40 minutes...hard to sleep.

    4
    « Great value »

    The neighborhood is not that great but the hotel is band new and is very close to the subway. You can get to downtown or either airports any time within 30 minutes using the subway. The rooms are clean and the breakfast is great.

    5
    « Great! »

    We booked a room here after our flight got cancelled. Took advantage of the free airport shuttle and checked in. The man working the front desk wasn't the friendliest, but we managed to get checked in and into our room. We asked if the area was safe and he said it was, but when we walked around the area looking for dinner it didn't feel too safe. Breakfast was great! Rooms were new, spacious, clean, and comfortable. They were a bit loud as the subway runs right by the rooms.

    4
    « Not bad »

    Ok the room is nice the mattress is better than at the Best Western in Queens Court. There is a mini fridge in the room and a safe. There's a microwave as well. The area seems not as nice maybe a little rougher I have not left my room since I got here. They do have a nice display of snacks and drinks for purchase right beside the check in area. There is breakfast served downstairs in the morning. The 7 train subway is 1 block away at 111th street and 7th which isn't bad. It is a bit noisy because the subway goes by right over the street in front of the hotel.

    5
    « Great Hotel! »

    We spent one very quiet night here before we flew from LaGuardia home! They offer free parking(wow) and it is a brand new hotel. The shower was wonderful, decor current and very nice. The bed was sooooo comfortable!! Great breakfast-sausage, eggs, fruit, cereal, everything and yummy! The staff was helpful and friendly. I will tell you that the train runs overhead right in front of the hotel, but I never heard or felt the first train, just entering/exiting. They have an airport shuttle also. Thanks Best Western, we'll check you out in other locations!!

    3
    « Needed a hotel near sunnyside funeral home »

    With short notice we needed to book one night near Sunnyside queens to attend a funeral. The reviews were pretty accurate in that the neighborhood was not very inviting. One surprise however was the elevated train tracks about 20 feet from the front of the hotel. At night one could hear the rumble of the trains going by. Thankfully it was muffled and it sounded like thunder in the distance. The room was clean and the price was fair for the location near the airport.

  • 4
    « Very comfortable, great hotel close to La Guardia »

    We needed a hotel near La Guardia that had a shuttle to the airport for an early flight the next day. This hotel was perfect for our needs. New hotel with very clean and comfortable rooms. Even though it was right next to the overhead train, it was amazing how quiet it was. Neighborhood was not great, but it's old Queens, NY, what you would expect. Lots of restaurants within a couple of blocks.

    5
    « Those showers! »

    Hotel was way, way nicer than expected for the neighborhood. Very convenient - a short block - to the MTA 7 train, which goes right to Times Square in about 40 minutes. The room was very nice, and the showers were beautiful!

    5
    « Nice stay at a good price »

    Finding a hotel in NYC is a little intimidating. I am a Best Western person so I tried this one after reading the reviews. Hotel was very nice and only a block from the 7train. I would suggest asking for a room on the back side of the hotel to stay away from the train noise. Have no complaints about the stay and will stay there again.

    5
    « Impressed »

    Being unfamiliar with the area we chose this particular hotel because of the proximity to LaGuardia airport and the free shuttle service. While some of the surrounding area is a little less than tidy the hotel is exemplary in its cleanliness. The room was clean and comfortable. The staff was extremely helpful since we were unfamiliar with the subway schedules, etc. Breakfast was a very pleasant surprise offering hot items. I would definitely recommend this hotel to friends and stay there again as well.

    5
    « Free shuttle to LGA and the best complimentary breakfast! »

    We booked this room for just 1 night returning from Europe before heading home to CO and I have to say it was a very comfortable, enjoyable stay, probably one of the nicest Best Western hotels I've stayed at. The free shuttle to and from LGA was such a bonus after traveling plane, trains, buses, ferries for 2 weeks! (even tho the poor driver on that Friday night had to endure insufferable gridlock and a traffic nightmare unlike any I'd ever seen; even he said it was insane!) But after eating croissants for breakfast for 2 weeks, I was craving a real American breakfast and the breakfast served at this hotel couldn't have been more perfect.... bacon, eggs, waffles, yogurt, fresh fruit, etc. etc. anything you could want they had!! The room was so spacious, immaculately clean and fresh looking, with a large bathroom which was such a luxury after European tiny bathrooms! What a great place to sleep comfortably, decompress and head on home! Will definitely stay here again is we need a LGA lay over!

    5
    « Very Nice New Hotel »

    A very pleasant overnight. Staff was very helpful. Lots of decent inexpensive places to eat close by. Airports are very close and easy to get to with the Hotel Shuttle. We would definitely use this hotel again for another long layover.

    5
    « Anniversary Weekend »

    Great place. It's in Queens, so we did commute to the tourist stuff (times square...Broadway. ...) it took about 30 minutes to get to all those things. When we first checked in, we were coming off of an overnight flight and we were tired. The front desk associate allowed us to check in early. We were able to get extra pillows and a blanket... and the awesome thing is the shuttle. We checked out at 11, but still had a late flight. Even though we cheked out, we were still able to take advantage of the shuttle. Awesome place, great guest service, everyone very hospitable. I pre judged this place and didn't expect all the generosity. Thanks for making our 1 year anniversary AWESOME! Also...alot of reviews mention the loud subway. The hotel is LITERALLY right under/next to the subway. I didn't find it too loud, nor did it keep me up at night an we were on the third floor.

    5
    « Stayed Here Because of Free Shuttle »

    This must be the nicest Best Western I've ever stayed at. Room was exceptional. Everything was brand new, quiet and comfortable. Unfortunately, we were there one night at the end of our trip to Italy. Despite gridlock on the streets around LGA, the shuttle driver found us (departure level, middle island) after a few minutes. It took more than 1/2 hour to get from LGA to the hotel less than two miles away. Traffic on a Friday night was gridlocked. The return to LGA the next morning at 10am was uneventful and only took a few minutes. Forget buying $3 water in the lobby. Walk one block to a little market down the street and get a bigger bottle for 59 cents.

    5
    « Stay for a concert at Forest Hills Stadium »

    At first we thought it was a little different having a hotel pretty much in the middle of a neighborhood. Though Roosevelt Ave. is mostly commercial, it is surrounded by homes What we experienced was a very clean hotel with an attentive staff. Our room was a nice size with a good sized bathroom. There is a subway station a block away and if you like to run, you can take a few turns around Citi Field. It is a very convenient location to the airport as well. Overall we found it to be a real value and a good experience.

    4
    « Great option around Laguardia »

    It is a nice, clean, new/newly remodeled place to stay. I only stayed for one night on a business trip so I can't comment on the day experience at the hotel, I did not have the breakfast nor used any of the amenities at the hotel, but I had a comfortable sleep in a clean room and I was out by 6am. The airport shuttle is also a plus. Also, Linda at the front desk was very helpful. I would stay here again.

  • 2
    « Unreliable transfer to the airport »

    The major reason we stayed here was because of the shuttle to the airport (which leaves on the hour every hour) between 5am and 12 midnight. We thought it would be stress free and hassle free option! It is now 11:20am and we are still waiting! Going to have to run through the Airport now! What a joke! If we miss our flight I will be updating this review to zero! And seeking compensation.

    5
    « Stay for a Retirement party invitation »

    This hotel has the best customer service, the rooms are very clean and the the breakfast is was delicious. Very convenience to the subway number 7 and buses. Next to City Field stadium (METS GOGO....) a lot of restaurant in the area.

    2
    « US Open 2016 »

    We booked this hotel with the help of a travel agent because of its close proximity to the USTA Billie Jean King National Tennis Center in Flushing, Queens and LaGuardia. The stay was marred by a dirty diaper in the room and the lack of towels. When I addressed the issue to the front desk, there was no effort made to make it right with us. We changed hotels.

    3
    « Poor... »

    I stayed in this hotel 1 night and spent 2 full days at the US Open. The hotel is located in a very convenient walking distance from both of the entrances to the stadium. Plus if you need to go to the center of Manhattan there's Metro station 1 minute walk away. But it's about only advantage? and disadvantage at the same time, cause the metro bridge is going right outside of your window.. It feels like you're going to sleep and waking up in a train. Maybe you could ask for a room on the other side and it would be better? Also I had an issue with Ice machine right outside of my door, it was working (leaking) very loudly.. The bed was ok, but because of all these noises I had a restless sleep. Parking area is very limited (like about 9-10 spaces)! Thankfully, I got one. Another surprise was waiting for me in the morning, when I got down to the breakfast area at 9:25 and didn't find ANYTHING except cereals and fruits? The woman from staff was cleaning everything up even tho she saw me trying to get food. She didn't ask me if I need something, instead she put away even plates! I had to stop her and «steal» one, but IT WASN'T even 9:30am!! It's ridiculous! You have to educate your staff that it's inappropriate to clean up before the time of the breakfast is over! That's the first time ever I saw this. Even in Comfort Inn they wait like 5-10 extra mins.. So, overall I'm disappointed, probably won't be back...

    4
    « Quieter than expected »

    When we arrived I was concerned as the elevated train tracks were within twenty feet of the front door with trains passing every few minutes. However once inside, it was a very quiet hotel in our room. The location is near Citi Field, in a very ethnically diverse neighborhood. The subway/train is just a few blocks away and it was easy to get to Manhattan. The hotel offers free pickup and delivery from LaGuardia airport which was not advertised.

    4
    « Close to the airport, easy access to subway »

    We used this hotel as a base for a 4 day trip to New York city. They offer a free airport (LaGuardia) shuttle. The subway station (111th street, 7 line) is a block from the front door. That said, if you want a reasonably priced hotel in the New York city area, this might be the one. If you want to walk out of the front door and be in the middle of the action, this will not be what you want. The rooms appear to have been recently remodeled and are appointed appropriately. Since the hotel is close to the rail way, the sound of passing trains is heard; not loud enough to cause problems. The only complaint/suggestion I have is to start the breakfast on time. Upon check-in, we were told the breakfast started at 6:30 AM; a sign in the breakfast areas indicated a 6:00 AM start time. One day we went down at 6:30 AM for breakfast due to an early appointment, the breakfast was not fully set up, i.e: waffles not ready, breakfast meat not ready, no fruit juice. That being the only issue, Allen all the hotel suited all of my needs for this trip. I would recommend this hotel.

    5
    « Weekend Getaway from Georgia »

    Me and my wife planned a getaway from the kids before we get in holiday season, we chose this hotel because of all the great reviews, and they are very accurate we have been very pleased, and the staff is awesome. We will for sure being coming back here again for the proximity to Laguardia and Citi Field, and the great prices and great customer service. Thanks The Mallard's

    5
    « I'd Go Back »

    Very clean property, with a surprisingly good breakfast. (Get there early, before the bacon runs out.) Ask for a room on the back, away from the trains. Also, carry a white noise machine, or download a phone app for white noise. (A nearby street party lasted until 4:00 Sunday morning.) This place is very close to the 7 train stop. It's great for being able to get around.

    2
    « US Open 2016 »

    We booked this hotel with the help of a travel agent because of its close proximity to the USTA Billie Jean King National Tennis Center in Flushing, Queens and LaGuardia. The stay was marred by a dirty diaper in the room and the lack of towels. When I addressed the issue to the front desk, there was no effort made to make it right with us. We changed hotels.

    5
    « Great deal for NY Hotel close to all transportation »

    Excellent hotel for the price. Walking distance to US Open and Mets Game. Two blocks from Subway. Best deal I found for Hotel in MY. Very clean and well kept. Shuttle to airport was FAST. Other reviews mentioned Subway noise, had NONE in our room. Back side rooms are the key I think. Great breakfast.

  • 5
    « Great for proximity to Billie Jean King tennis center »

    I went with my wife and daughter to attend the US Open and finding a hotel within walking distance was important. In previous years we have stayed at the Parc Hotel and didn't care for it. I saw this hotel as we were leaving last year and booked a room for 2016. This hotel's location is marginal (train noise) but they work hard to mitigate this negative. It is located in an urban, ethnic neighborhood and we never felt unsafe returning at 9:00 to 10;00 PM from the tennis. The staff was engaging and very nice. The breakfast was excellent. We had no issue with the beds and the shower was fabulous. So - the train. We asked for and received a room away from the elevated tracks and we heard very little of the rumble. They provide four news papers in the lobby and the Wifi was excellent in terms of reception and speed. The TV was large and easy to use. My daughter used the fitness center and thought is was very good. My thinking on hotels of this nature is that I plan only on sleeping there so that is the experience I measure. I am not looking for a resort experience. We drove into the city and parked at the mall located at the intersection of Roosevelt and College Point Blvd. The cost was $52 for two + days. There are 10 spots behind the hotel available on a first-come, first-serve basis. Call as you approach and they will tell you if any are open. The tennis center is located at the midpoint between this Best Western and the mall parking garage. We toured the neighborhood and there are some fascinating ethnic stores and eateries as you walk due west. You will also find lots of typical NYC grime. We no longer travel to NY for pleasure as it is dirty, loud, cold even on the hottest day -no one dares engage with you. Anyway. We will stay here for future tennis trips.

    3
    « Good bargain but no parking & near subway »

    I was looking for a hotel to stay close to Laguardia Airport for an early morning flight (not from NY) and found this on Expedia. The price seemed great for a nice looking hotel on the inside. The inside pictures accurately depict what it looks like - very nice accommodations on the inside for the price you get. But it doesn't show the above ground subway that runs right outside the hotel at the level of the first or second floor. It's VERY loud. Interestingly, they did do a good job with insulation considering how loud the subway was. You can hardly hear it from the inside. It says there's free parking but it's very limited and finding street parking was hard. This is the type of place that's nice to stay at if you need a short stay close to Laguardia Airport - but not necessarily a place to stay if you're looking to call it home base for a NYC vacation.

    5
    « Good Place to Stay for Airport Shuttle »

    We frequently visit NYC and hate the commute (or taxi ride) to LaGuardia. Many motels/hotels with a shuttle are in areas where there are few options for food. This area of Queens might be a little unsettling for some travelers, but my husband and I found the surrounding choices for food quite good. We even had some time the day our flight left and walked to the Louis Armstrong museum. The subway is almost on top of the motel, but once you were inside you didn't hear it. The beds were comfortable and the breakfast was good. We probably will stay here again.

    5
    « Extraordinary Experience! »

    From the complimentary transportation provided from the airport to the moment I returned for my flight home, my stay at this Best Western was exemplary! Check-n and check-out were expedient and handled to perfection, as were every detail of the hospitality received. The room was refined and yet, so very welcoming and cozy. Great air conditioning and the shower was awesome! Their lobby and dining area are exquisite and inviting. My only regret was having limited time due to my schedule. I could have stayed forever and loved every instant!

    3
    « Corona stay »

    My trip was strictly business, an overnight stay in a Best Western to earn points. The location in Corona was about 5 miles from the office which made it an acceptable location. The hotel itself was okay except for the breakfast, cold eggs and overcooked sausage. The room was fine, the internet connection was excellent. The most significant challenge is parking. There were at best 15 parking spaces in the rear of the hotel and 14 of them were taken when I arrived. Of course, to get to it I had to enter the exit only entrance because the hotel's courtesy van was parked in the entrance. If I have to travel to this office again, I would not stay at this Best Western.

    3
    « BW Corona »

    The hotel itself was fine once you're inside the hotel. The biggest challenge I had was the VERY limited parking available. There may have been 15 parking spaces total for a hotel with 5 floors of rooms! It's not an area where you'd want to park your car in the street, definitely not! I was able to grab the last parking space. Even though the above ground L ran in front of the hotel, it didn't bother me when sleeping. I'm a homebody so when I travel I usually will order room service, not available here, but they did have a pretty decent selection of items in the lobby to choose from. I made due with what I found. I guess if your adventuresome you could find a restaurant nearby especially since I was within 1/2 a mile from Citi Park where the Mets play. All in all, it wasn't horrible, just need more customer benefits.

    5
    « Excellent bargain »

    This is a fantastic place to stay if you dont want to pay outrageous Manhattan prices. It is 2 blocks from the subway with very easy access into Manhattan. We stayed for 2 nights. The hotel is only one year old so everything is new. It's clean, bright and the staff is great. The neighborhood does not have many places to eat but there are so many other choices not too far away. You can cab or Uber anyplace for not much money. When I go back to NYC I will definitely stay here again.

    5
    « You will be pleasantly surprised »

    When booking any hotel in New York city there is great trepidation, but in this case have no fear, I feel its the best (western) you can do. Any one booking a hotel in this city must understand that with few exceptions all areas are risky I felt fairly safe at this hotel

    4
    « Good Option for LaGuardia Airport »

    The hotel is close to LaGuardia, offers transport to airport - you have to call for pickup. My room was comfortable and clean. The only small problem for me was that the room was partly below ground and had a damp feel to it like some basements feel.

    4
    « My Review »

    This hotel was good for the area and the price. They also offer a shuttle to and from the airport. I called several other hotels in the area and they don't offer the service. The room was updated, clean and modern.

  • 5
    « Highly recommended »

    The hotel feels like new. It is clean, provides a good breakfast and has an excellent location, close to many restaurants with good ethnic food. We stayed for a night to be close to the airport. The hotel even gave us a ride to the airport at not extra cost.

    3
    « Best Western Plus LaGuardia Airport Hotel Queens »

    This hotel is very nice. It is easy to get to Manhattan from there. The staff are friendly and the rooms are nice. The beds are extremely comfortable. I would prefer a hot breakfast and for it to be available for a longer period of time.

    5
    « Good Value Accommodation for NYC Trip »

    Was looking for quality accommodation without the Manhattan price tag for my final 3 nights in New York before my 30 hour flight home! Wasn't disappointed. This is a new Hotel with first rate spcious room & facilities. Nice complimentary breakfast too. Surprisingly quiet given it's location next to subway train track (overhead). Location was fine for my purpose, but being located in Corona Queens is certainly not a tourist destination. Subway trip to Times Square is only 30 minutes away & a convenient trip (other than when carrying luggage which requires hauling up stairs to the subway track at the hotel stop). Was a great choice for me & have nothing negative to say. Would consider staying again.

    3
    « Convenient to LGA, far from Manhattan - so take your pick »

    As other reviews explain, this hotel is quite new (or newly renovated), clean and comfortable, with friendly and helpful staff. Room rate includes complimentary in-room wifi, and standard (decent) BWP breakfast in a space that does become crowded. My room was on C level (like a basement), at the back - which is good as it minimizes noise and rumble from the elevated train tracks that are directly in front of the hotel (and very loud if you are walking along the street). For a cheaper hotel convenient to LGA and if you are working in Queens - or seeing the Mets, or tennis etc - this is a good spot. If you are going to Manhattan, go to Manhattan. I was doing the former, so I have no complaints.

    4
    « Hotel close to LaGuardia Airport »

    The hotel is close to Laguardia Airport. The room was comfortable and on the other of the train tracks. The Wi-Fi worked well. There was a Fridge and Microwave in the room. There was a free transfer to and from the airport. The breakfast was ok and the breakfast room was very small and crowded. The front desk staff were very friendly.

    4
    « A good hotel, a GREAT location »

    I discovered this hotel quite by accident. I searched for hotel close to Citi Field and the Long Island Railroad, and stumbled onto this little gem. The hotel looks and feels new. The rooms are small but more than sufficient for one. Ask for a room on the back side of the hotel away from the train tracks. My room was clean, and the bed was VERY comfortable. The hotel is readily accessible by train (#7 stops 1 block away from the hotel), by bus from LaGuardia Airport (Q48 stops one block from the hotel) and the free airport shuttle to either LaGuardia or JFK airports. From the hotel you can easily walk to Citi Field (home of the New York Mets) located less than 1/2 mile straight down Roosevelt Avenue. The Bilie Jean King USTA center is even closer. And Flushing Meadows, NYC's second-largest park, and home to the 1964 Worlds Fair, is just a mile away. Food options, as you might expect in NYC, are plentiful and near-by I really enjoyed my dinner from Moonlight Diner, just a couple of blocks away on Roosevelt. Moonlight Diner is opens 24/7, and has a broad menu of Mexican and American favorites. I highly recommend it as well.

    4
    « Real Value near Laguardia »

    After staying the week in uptown NYC, I was a bit unnerved as our taxi pulled up in front of this Best Western that my wife booked to get us close to Laguardia at a low price. Much to my surprise and our delight, the hotel is like brand new with friendly staff, a great free breakfast and easy airport shuttle. Desk staff at the hotel spoke perfect English and were very helpful. Thus, my four-star rating. We checked in fairly early so we walked less than half a block to local eateries. I've long-since lost my ability to speak or understand much Spanish, which was a barrier in this Hispanic neighborhood, but people were friendly and helpful. After struggling to make clear our order with the Hispanic waitress, we had a good and low-priced pizza at Victoria's, about 500 feet away. The hotel sits right beside (almost under) busy elevated train tracks, but we barely noticed once inside the hotel. The neighborhood might be intimidating for a typical suburbanite, but we encouraged the young family replacing us on our airport shuttle that they should enjoy a comfortable stay. We would definitely stay here again if flying to/from Laguardia.

    4
    « Best Western LaGuardia »

    Great staff, very friendly and accommodating. Clean, new decor and rooms. Convenient to airport. Urban neighborhood/ location. Easy access to trains into Manhattan. (Small rooms.) Very little parking. Stores and local restaurants/eateries within walking distance.Daily breakfast is included. Free wifi, business center, and clean fitness center. No laundry room, but service is available. Free hourly shuttle to airport.

    4
    « Close to Citi Field - too close to the tracks »

    For being right next to the tracks, the sound was actually not terrible. True, it sounded like rumbling thunder every 5-10 minutes. But that wasn't too bad. The hotel is clean and new, within walking distance of some great food places.

    5
    « Comfy beds »

    Nice hotel, friendly and helpful staff, free breakfast and shuttle to LGA airport! Hotel is just a few months old, subway right out the front door, but we never heard a sound from it inside the hotel. Several restaurants that are in easy walking distance, the neighborhood was safe.

  • 5
    « Very Pleasant Stay!! »

    They picked me up at Airport, and our stay was very pleasant. The hotel is super clean. The rooms are a decent size for NYC. The bed was super comfy. The pillows were just as comfy as the bed. Breakfast was decent for FREE. We had a room in the back of hotel on 2nd floor, and the subway sound was not a problem at all. Speaking of the subway. The 7 train is a block west of the hotel, it goes straight to Manhattan. The staff was extremely helpful. Christian who worked the afternoons was very helpful and made our stay spectacular. I highly recommend this hotel if you are traveling via subway while in NYC. If you are driving you might want to look elsewhere. Parking is super limited. The also took me back to LaGuardia at the end of our trip.

    3
    « Don't Stay if you want to Sleep »

    Hotel was clean although smell of the room was off putting at first. Seems quite clean and bed pretty comfortable for a hotel. Television was nice, room was spacious, bathroom very modern. Continental breakfast was included in our price and was delicious for just a continental, even had fresh waffles you could make yourself in a waffle iron. Cons, not enough parking although I suppose this is to be expected in NYC and location to the train, you could not sleep at all , trains all night constantly rumbling the entire room. I suppose it can't be helped, but don't stay here if you are a light sleeper.

    4
    « Just what we needed . . . »

    We stayed overnight in order to get up early and catch a bus to summer camp. Yes, the parking situation is problematic - but the shuttle driver and woman at the front desk helped to make the best of the situation. We were able to squeeze our mini van into the lot - and get it out in the morning. Good breakfast (always love the waffle machine) - and we were on our way. The subway noise isn't quite as bad as the Blues Brothers' apartment in Chicago.

    3
    « Parking is a serious problem! »

    This Best Western has a lot going for it: --It's convenient to public transportation --The rooms are comfortable --The service is courteous and responsive --The breakfast is better than average. So why the "Average" rating? The parking situation is TERRIBLE! The Guest Directory says, "Parking is available to all registered guests" but then, two sentences later, it says there are limited spots. When we arrived the one space set aside for people with disabilities was occupied by a car with no "disabled tag." I wrote to the manager and, by our third night, he was able to correct this situation. However, the van the hotel uses to take people to and from the airport parks in the entrance to the parking area (street parking is very limited), requiring guests to enter the narrow exit lane to find out if a parking spot is available. The manager is a reasonable person and he did his best with a difficult situation -but he could not solve it. (During the week we were there, I saw one party cancel their reservation because of the parking problem.) If you do not need a car, this is a very convenient and well run place. If you need a car, go elsewhere!

    5
    « Will stay there again! »

    Room was small, but all I needed....spotless clean room & bath is #1 requirement, and this place was exceptional. Bed was very comfortable, and sheets were clean and crisp. Breakfast was fantastic! My room was in front, next to the subway, but I was amazed at how quiet it was, considering. They provided ear plugs, but I didn't need them. If I had one negative, it would be their shuttle schedule. They advertise airport shuttle, and I had no problem being picked up when I arrived at LGA. But, when I checked out, and had a very early flight, I was told the shuttle doesn't start until 5 AM, so I had to get a cab. They need to make guests aware of their shuttle schedule in their advertising.

    5
    « Great little hotel near airport »

    This is a diamond in the rough hotel. Beautifully renovated and the hotel pictures don't do it justice. We were overwhelmed when we arrived. To some people the neighborhood would be scary but late at night we went to a place close to hotel for pizza. They also have Hispanic food and is Victoria's. The front desk suggested we try it. Many locals were watching a soccer game and speaking in Spanish and was very interesting. We have a decent size room and large bathroom in a nicely decorated room. Nice hot breakfast with waffle maker,eggs and bacon,cereals,nice assortment of bagels and pastries,juices,coffee and large seating area! Close to el train that takes you to Manhattan. You can hear the trains but that didn't disturb our sleep it might others. You can get better and more expensive rooms in Manhattan but the price and small inconvenience of a short train ride is worth it!

    3
    « earplugs offered »

    Way too noisy. Right along the 24 hour elevated steel subway line. When asked what could be done, desk clerk gave us earplugs!! Did not sleep due to the noise and vibration every few minutes when trains passed each way. Had we known about the line we would not have booked this hotel. Major failing of Best Western to not advise guests about it.

    4
    « Wonderful Option to Staying in NYC »

    Stayed at Best Western Plus during Spring Break for 4 nights with my daughter (12) and two friends. The rooms are nice and a close walk to the train for easy access into NYC. The staff was very nice, modern rooms and public areas, good breakfast. Our room overlooked the parking lot. I requested a room towards the back because I heard the rooms in the front were noisy due to the train. We did not experience any noise from the train. Refrigerators and safes in room.

    5
    « Great place for many types of trips »

    We stayed here for two nights of sightseeing in NYC after going to a wedding upstate. This hotel was great for our needs- close to the subway- 1/2 block from 111th St. station on 7 line 25 min. to Manhattan. Excellent value, great brand new hotel with nice rooms, good free breakfast, and free shuttle service. The shuttle driver picked us up right from the car rental return place and then when it was time to leave took us back to Laguardia. It took less than 30 minutes to get from the hotel lobby to the airport, through security, and to our gate. Also took a walk around the nearby neighborhood and ate at several restaurants- nothing fancy but very safe and busy with people walking about at all times. Would be great for people flying into/out of Laguardia, going to a Mets game, or wanting to avoid paying high Manhattan hotel rates but still having a nice place to stay. Only suggestion would be to request a room on the opposite side of the elevated subway line. Ours was and we could barely hear it but it might be a bit louder on the street side.

    4
    « Great bed; poor parking »

    If you don't need good parking, it has most comfortable bed and services. Staff were very nice, but not helpful with parking, but what could they do? It's New York City. Street is located under elevated railroad, but really, didn't hear this noise in the room, just as you entered (scary).

  • 5
    « Belmont Stakes and NYC »

    Used this hotel as our base for 3 days in New York. Right by the subway to Times Square. Breakfast was decent, and hotel shuttle to airport was awesome. Room was well appointed with small fridge and microwave. Will use this hotel for a future trip to see a game at Cities Field.

    5
    « Highly recommend »

    I rarely bother reviewing properties, but I felt that this one stood out and needed to be reviewed. We stayed here for one night to go to a concert at Citi Field. Firstly, it was extremely close to the park - perhaps a 5 minute walk. It looked to me to be the closest hotel to the park (at least the closest one between the airport and the park on the Corona side - versus on the Flushing side). The room was spotless. It wasn't huge, but not small at all and nicely furnished. The bed was extremely comfortable. The linen were crisp and clean and of very high quality. I especially liked the fact that there was a large shower with a glass door, rather than a bath tub. I have no idea why all hotels don't do this. It is so much more pleasant than dealing with a shower curtain and having to step into a tub. Does anyone really use a tub in a hotel ??? - perhaps only parents with young kids. Even the shampoo/conditioner were great - they were Pantene. They even had mouthwash! The hotel itself looks small and unimpressive, but don't let that bother you. It is right under a subway track (first I've ever seen), but you literally could not hear a thing from inside the hotel. We didn't use the subway, but I would imagine it is very convenient for those that are using it. There was a terrific mexican restaurant just half a block from the hotel (away from the park). It was open late and we ate there after the concert. I can't remember the name, but i would highly recommend it. It was reasonable, portions were large and the food was great. The staff at the hotel were very nice. The shuttle driver even battled the trafffic and came to pick us up (and others from the hotel) after the concert. We just found him waiting on the side of the road as we made our way out of the park. It was necessary, but very nice. They also provided us with a free shuttle to the airport. I missed breakfast, which ended at 10 am and only made it down at about 10:10 when they were cleaning up. The woman there was very nice and gave me a few things that she had already put away. She was very pleasant about it as well and didn't seem in any way annoyed, even though I wouldn't have blamed her if she was. Overall, I think anyone staying here, especially to go to Citi Park, would be very happy. I will warn that I noticed widely fluctuating prices at the typical 3 star hotels in the area (this one, holiday inn, fairfield, hampton etc). I think the prices fluctuate a great deal based on occupancy rates. For example, I saw the Holiday Inn at $150 and the next day at $275. If the price seems very high, I would keep checking back or check various websites.

    5
    « Stayed here for Beyonce concert »

    Stayed here for one night. Clean, staff is nice, close to Citi Field stadium (5 min walk). Train is nearby. They offer toiletries if you forget yours. They have a shuttle that can pick you up and drop you off at the airport. Just make arrangements with the front desk prior to your arrival or departure. There is free parking in the back. The room I stayed in was handicapped accessible which means my bathroom was huge. Only saw a small spider in the bathroom. Other than that the place was clean. It also has a fridge, microwave and coffee maker. Great hotel and I would stay here again if I needed to.

    4
    « Close to Citi Field »

    You can easily walk to the ballpark, but if you're driving to the hotel be aware of the limited off-street parking. The elevated trains run close to the hotel, but my room in back didn't seem to get much of that noise. The hotel was close to the highways, and I found it easy to find, and get back on the road after the game.

    4
    « COMFORTABLE STAY »

    During month of May 2016,I along with my wife and kids stayed here 5 nights on family vacation, The room was very clean and looked relatively new. good proximity to LGA airport and all tourist attractions by metro ( 24 hrs metro station nearby).24 hrs coffee service -a new attraction, overall good n comfortable stay.......

    4
    « Weekend in the City »

    I have nothing bad to say about this hotel. Maybe I was just lucky during my stay, but no complaints here. We arrived about an hour early, no problem our room was ready. I asked for parking, they had 1 spot left (yes the hotel has free parking but there is only about 10 spaces). I am a super light sleeper, I packed ear plugs and was prepared for a horrible nights sleep, but to my surprise I slept like a baby. Our room was on the second floor on the back of the hotel. I am sure if I was on the second floor at track level my stay might have been different. I walked too and from Citi field as well as too and from the subway late at night with no problems. My wife and I really enjoyed our weekend in NYC, the free breakfast is nice. Very clean hotel! I would defiantly go back, if my same experience came be duplicated.

    4
    « First NY stay »

    If you don't mind the air train noise, its a nice place to stay. Good proximity to Manhattans on the train. Clean environment. Located in the heart of Queens. Some of the staff are helpful and some not so helpful..I dont know if its the culture in Queens. Breakfast was alright... nice coffee. Will probably stay there again as it is not so expensive.

    4
    « Nice Hotel »

    I stayed here 2 nights and the room was very clean and looked relatively new. The microwave, refrigerator and coffee maker all worked fine. Shower was perfect. The front desk staff was very professional and friendly. Lots of places within walking distance to eat. Some people might be nervous outside the hotel at night, but I didn't have any problems. 111th. Street "7" train (above ground subway) close by. As others have said the train is noisy but I thought it was authentic New York and didn't bother me a bit. Who goes to New York for peace and quiet. Shuttle driver to the airport was prompt and courteous. I didn't try the breakfast.

    4
    « Clean Hotel and Friendly Staff »

    The outside appearance of the hotel was mediocre. One staff member, Katherine, was very friendly and the other gentleman was a little stand offish. The room was very nice and clean. One problem is that the subway train rides through about every 10 minutes,

    5
    « Starting Point NY »

    This hotel was amazing! The service & attention were great! Comfortable beds, clean updated rooms. Breakfast choices were good and plenty of food. Everyone from the shuttle drivers to the cleaning staff were professional and very friendly and helpful. Will definitely stay here again!

  • 3
    « Stay in NY LaGauardia Airport Hotel »

    The hotel is near by the airport, price/performance is acceptable, service is good, room is comfortable and clean. The only problem is that it's so close to the subway, which is running every 5-10 minutes and it's very noisy at night.

    5
    « Very Nice Hotel experience !! »

    Very much pleased with the stay at this hotel. The hotel manager and staff is very professional and friendly. They care for customers. Hotel manager is frequently checking if we need anything or having any issues. The hotel location is very convenient and nearby airport. We received very nice greetings and co-operation when entering first time in hotel from the manager and staff.

    4
    « Would stay again »

    Stayed here for 3 nights with my husband while visiting NYC. Hotel is a short walk to the 111st street subway stop. Hotel is new and well soundproofed. Our room overlooked the subway line and we could barely hear it. The bed was also extremely comfortable. Great breakfast with fresh fruit. They convert the breakfast area to a sports bar with beer and wine at night which was a nice touch. I was a little nervous walking to the subway stop but it was fine. Would recommend.

    4
    « Lovely hotel, when I visit New York again will stay again »

    This hotel was really clean and includes a hot breakfast with helpful staff. Upon arriving at the airport, I called into the hotel and requested the shuttle. The shuttle came fairly quickly and the driver was very helpful. At the front desk, check-In was quick and was able to get to my room with no problem. The room was nice, included a microwave and fridge. Wifi was good too, no trouble connecting. The gym is located on "C" floor and I was very impressed. The machines are fairly new and they work as they should!! Rare to find a functional gym in the hotel with working machines. While at New York, I decided to take in some sights with the family. Didn't rent a car, so I decide to take the Subway. The #7 Subway is like a 3min. walk away up the stairs on 111 st. Bought the Metro card, it was $2.75 but includes all transfers within the Subway system to get to your destination. I just out $20 on it and added more as needed. The routes, take a little getting used to but what I did is downloaded a copy of the MTA subway routes on my phone. You can always ask an MTA employee if your confused on which route to take. I visited the Statue of Liberty, Chinatown, Central Park, Times Square, all by Subway. So having one close to the hotel was definitely a big plus. I also used the Subway and a bus to get to the Bronx Zoo. Pretty efficient system, I paid for 4 fares at the Subway station. When I got to the bus station(Q44) on 38th st, there is a machine with the bus # on it. You simply put in the Metro card you used to get on the Subway and it automatically prints out the transfers. Very nice system! Anyway, this review is about the hotel so, all in all very good hotel! My wife had 1 problem, which was the subway noise since it is so close to the subway track. They do provide ear plugs if you desire. I didn't have any issue with it but that's just me. Don't hesitate to reserve.

    4
    « good airport hotel »

    this hotel is a clean, safe and up-to -date conveniently located place near La Guardia airport. There is a free airport van shuttle although it only operate until midnight. There is no parking even though I was told there was some and had to park out on the street. Neighborhood is fine though so not a big problem and one can park out on the street for a week as long as you return in time to change sides of the street for your car, which is thursday or Friday in this area. The shuttle should really run much later as flights are delayed and come in late per schedule.

    4
    « Good airport close to LGA »

    This Best Western Plus on Roosevelt Avenue, Corona is a couple of miles from LGA. It is new and really clean. It is however, along a major road very close to the elevated train railway. It was really audible and loud at the lobby. Our room was on the 4th floor facing towards the stadium and away from Roosevelt Avenue so we barely heard the train noise. Breakfast was included but they start serving at 6:00 a.m. We had to catch an early morning flight so we could only grab a cup of coffee which is available 24 hours. It would have been nice if they could brown bag a goody for guests who catch a very early flight. I've checked into some airport hotel who offers this kind of service. Airport shuttle was on time. No traffic on a Sunday morning. It was hassle and stress free.

    4
    « Trains were not an issue »

    When we checked in and were told there were no rooms at the back of the hotel, I was very nervous after reading other reviews about the trains. Our room was on the 4th floor right at track level. Truthfully, we were amazed when the trains started going by right outside our window and we could hardly hear them. The provided ear plugs weren't even taken out of the package. This was a big relief and surprise. One complaint was that when we arrived at noon, we were told there was a room available but we'd have to either pay $35 for "early checkin" or join the Best Western Rewards program for free. We chose the latter option. A previous review had complained of the $35 fee and the response from the hotel management had indicated this fee had been discontinued. Apparently not. The staff were not friendly at all. Never a smile on their face or a hello when we would walk back in right by the front desk. Whatever, to each his own. Also, the housekeeping after the first night left a little to be desired as we had used the ice bucket the night before and it was left as is and no wash clothes were left. I recognize those are very minor complaints and had negligible impact on my stay. I would without question stay here again.

    5
    « Great Location for the Mets Game »

    This hotel was clean. Everyone was helpful and went out of their way to be kind. I really appreciate the service that I was given. If you are going to a Mets Game this is the perfect location. When I had questions about the Subway or the Train each employee took the time to explain the best way to get to where I was going.

    5
    « Modern, clean and friendly »

    This hotel was very clean and had extremely helpful staff . Starting with a very friendly front desk staff to a handyman that came up to fix my remote ( it wasn't really a remote it was a sensor on tv) he was up within minutes !! Very nice and professional . Inside the rooms they also left ear plugs just to block out any noise , being I am a New Yorker noise doesn't really bother me but it is a nice touch fit out of towners. This hotel also offered continental breakfast with a nice spread and 24/7 free coffee and business center . All in all , for the area and the price I was extremely pleased, pleasantly surprised and happy ! Ps walksble distance to citi field, us open , 7 train and a free courtesy shuttle to laguardia airport what else could you want ???

    3
    « Great price, nice room but a bit noisey »

    I stayed at this best Western and was impressed by the rooms and overall condition. The hotel is new and rates were great for the area and hotel. Only drawback is the subway that passes early and late and can be heard inside the room. Put those earplugs and go to sleep.

  • 5
    « Excellent Stay »

    This hotel is very convenient to the Subway which was a plus. It was easy to get to and from the hotel via subway. It also has shuttle service to Laguardia Airport which is approximately a 5 minute drive from the hotel.

    1
    « Lost money... »

    There is no Shuttle Service in the morning for the first flights (e.g. 6 am). So the service for what we booked this Hotel was not available. The first room we got smelled completely like someone smoked in it a few times. It is really really noisy!!

    4
    « good place near La Guardia »

    We spent only 1 night. I choose it beacuse it is near the airport and their shuttle service. It is very close subway station and few miles from the airport. Room were big and clean. Staff very friendly and airport shuttle very helpfull. it takes approx 30 minutes to get downtown by subway so it could be taken in consideration for a cheaper accomodation for the big apple.

    5
    « Pleasantly surprised »

    I stayed at this hotel via Priceline, and was pleasantly surprised! The hotel shuttle was very nice and very clean. A kind, friendly driver as well. My room was just great. Very clean, everything like-new. It had free wifi, a fridge, and a microwave. Very large TV. Coffee maker. Comfy, comfy bed. Non annoying A/C. My room was located in the back of the hotel - I couldn't really hear the train at all - but I did see that earplugs were provided. All in all, a great experience. I will recommend this hotel to friends and family, and will be back. I come through LGA quite often. Thank you!

    5
    « excellent value for price »

    I booked this hotel for only 1 night stay during my NY visit, and booked rest of my stay in some other hotel in Times Square. As we were arriving in la Guardia in late night (10 pm) I was searching for a hotel with moderate price range close to Laguardia Airport. So I booked this hotel without reading much review since this was only 1 night stay. I was plesanty surprised with the quality. The rooms are very clean and huge and equipped with fridge and microwave, the carpet is new and spotlessly clean. bathroom is a spacious, the nearest subway stop is only 2 minutes walk, and Times Sq is only 20 minutes in Subway. The front desk staffs are nice and warm. The interior decor of the hotel is also very nicely done. I am very glad I chose this hotel, and would obviously stay here again.

    2
    « Noise a Very BIG issue at this facility »

    Active Subway 65 feet from facility. THREE tracks, every seven minutes. Like trying to sleep through a tornado, hurricane, and thunderstorm. Bring ear plugs, if you stay here. Free breakfast was good.

    5
    « Exceptional »

    Rooms appeared to be brand new and the facilities were just great..Service was cordial and timely.. Breakfast was good, adequate and free..plenty of restaurants nearby with wide selection of food.. Hispanic, Italian, Mexican and fast food to choose from...

    5
    « Great Hotel »

    The hotel is close to the airport and they have a shuttle. It is also less than a block from the subway. If you stay in a room towards the back of the hotel (away from the street), the subway noise will not be loud at all. The hotel was very clean, the staff was pleasant, and the breakfast was good.

    5
    « excellent hotel, great value »

    My wife and I stayed in this hotel for eight nights in March, 2016. The hotel is new and clean with very friendly staff. We used it as a base and made day trips to Manhattan, Brooklyn, and Staten Island. An overhead railway runs down the street in front of the hotel and the MTA railway (subway) station is about two hundred yards from the hotel door. A typical trip to downtown Manhatten took 45 minutes to an hour and the connections were excellent. On the street in front of the hotel the overhead railway is quite noisy. We had a room in the back of the hotel and although we could feel the rumble when trains passed, it was not a problem for sleeping. The breakfast buffet was typical for a Best Western hotel and quite satisfactory. The buffet staff were friendly and helpful. The local neighborhood is run down and primarily Hispanic. We saw no evidence of crime and were quite comfortable walking to the train station and back. The people on the street and the train were hardworking Hispanics and Asians going to and returning from work in the city. I've made many previous trips to NYC on business, and had always stayed in Manhattan and typically paid $300 to $400 a night for a run down hotel. This hotel is excellent at a fraction of the price of a poorer hotel in Manhattan. A great bargain.

    5
    « Even better than Great Stay!!# »

    Had a Great time at this Hotel Very Clean, and we'll Kept at all times. Subway is a block away and you can be down town in minutes. Thank you to Natalie and Katherine for all you GREAT HELP with directions and all my other questions. And to Anup Chauhan a Great Manger.

  • 5
    « Queens Hotel That's Actually Good! »

    Although it seems the hotel is located in an unusual area; it's actually in the middle of a family neighborhood by the train tracks. The food vendors, that are tasty, and are within a block of the hotel. There's always a good food truck nearby until 5am! The train line, within a block of the hotel, into the city takes under 30 minutes to get into Manhattan, so a weekly MTA pass is worth the $20 and you avoid all the non-sensical traffic. This property surprised me and is well appointed. The staff was friendly, prompt, and always greeted me with a smile. Being in the event management industry, I look for a variety of things to rate a hotel this high. They deserve it. Oh and the room was very clean. I check corners, behind the doors, all the unusual places that aren't always clean, and this hotel was on point! No issues at all. I ended up coming back to stay at this hotel the day before my flight because LaGuardia is very close. I got to sleep in late and take the free shuttle back.

    5
    « Nice and modern »

    This is a new and modern hotel. I was with my girl friend staying here for an early overnight flight. Room is small, unfortunately. But everything is new and updated. Bathroom is clean and bed is comfy. I enjoyed staying here. Plus, free breakfast!

    2
    « Nice but Noisey »

    The hotel is new but noisey. The hotel was built under the subway line. The common area is open to all of the roofs which have thin doors. Guests have to speak very loud in the common areas due to the subway. Loud conversations carried on to the early morning.

    4
    « Comfortable and convenient. »

    We arrived shortly after midday, and were told that early check-in would cost an additional $35. I thought that this practice had gone out of style. The receptionist did offer to store our bags, but as we needed to change and get ready to go out, we opted to pay. Parking is free at the hotel, but there are only 10 spots. If you are lucky, it will save you the angst of parking on the street. I was very impressed with the cleanliness of this property - from the lobby, hallways, the room. The sheets were crisp and clean, mattress and pillows comfortable. The remote was clean and nicely bagged, bathroom spotless, linen soft and thick. Wi-fi was strong and reliable. The hotel is almost underneath the elevated #7 train line, (convenient to Manhattan) so you will hear the rumbling. We were at the side of the building and could hear them. While I wasn't bothered, my husband wasn't able to sleep much. To make matters worse, we were awakened early the next morning to some sort of construction noise. There was a worker in the foyer area chipping floor tiles. 7am on a Sunday morning? Not cool. I brought it to the attention of the FD agent that it disturbed not just us, but other guests we talked with at breakfast. She said she did try to ask him to stop but he didn't speak English. Seriously? Breakfast was typical of free breakfasts- scrambled eggs, sausages, breakfast breads, cereal, fruit, juices, coffee, tea, hot chocolate and make-your-own waffles. Maybe I will stay here again in the future. It's not a bad deal.

    4
    « works well »

    be prepared for the location. it's not right in the airport. its about a mile away, under the el. so you'll get clattering trains and also some urban grit that might put you off or add a little spice depending on your take. you'll have to call to get the van to come to the airport & pick you up. the benefit of the location is the same el that is clattering by - you're a block away from access to the nyc subway system. on the inside i found everything up to date & working well. the staff is friendly & helpful. this is no resort, but if you have business in nyc & want to be near lga while also accessing the nyc subway this is as good as it gets.

    4
    « Warm Welcome, Clean New Property, Convenient to LGA & Manhattan »

    I had somewhat mixed feelings about staying in this location as we only had one night and really wanted to visit Manhattan in the short time we had. First - the hotel is very nice. It's new and the staff were great, it had more of a B & B feel to it than a more formal hotel. The hotel is in an English as a Second Language neighbourhood which some reviewers think of as "iffy". I'm an urban dweller in a large international city and I see this area as "new American" not "iffy". There are young moms pushing prams around, so I didn't see this as a worrying place to stay. Second - The Train #7 is literally right at the door, elevated, but right there, so ask for a room at the back. We had #111 and didn't hear a darned thing and I am a light sleeper. The #7 takes you to Times Square, which is about a 30 minutes journey and costs $3 each way. Station is one block away and up some stairs. EASY. Rooms are fairly spacious for an urban location and very clean and very, very new. King bed was super comfy with lovely crisp white linens. Wifi was included in the room rate. A light breakfast is also included which listed waffles, oj, coffee/tea, fresh fruit, dry cereal, scrambled eggs, toast. I had the coffee and a banana. My husband had juice and cereal. We were very satisfied. Thank you BW. We took a taxi from the LaGuardia car rental area (Alamo) and it was $20 including tip. Back to the airport was $20 including tip. Short trips. The deciding questions are always: "Would you recommend to a friend?" and "Would you stay here again?" Definite Yes on both counts. Lastly - many thanks to the nice lady at the front desk who let us check out late, 1:00pm on Monday as we visited Manhattan in the morning before catching the 3:00pm flight out west. Much appreciated!!!

    2
    « great interior , poor customer service »

    The location of this hotel wasn't the greatest but it was convenient being that is right next to citifield , subway station, and LaGuardia airport. The shuttle drivers were very polite , the rooms were very clean although the view was horrible. My view was railroad tracks. I was greeted and checked in by the front desk agent named stephanie, she was very helpful and accommodating. There was also a female front desk agent named linda who was also helpful as well.Ii needed help with the wifi because for some reason it was not working from my room and she ended up connecting all my electronics from the front desk. However the service in the morning was so disgusting and shocking. During my checkout ,There was another female front desk agent in the morning named nataly and she was very rude and very sarcastic. I was very unhappy and wanted to speak with the manager but fortunately for her the manager so happened to be away from his desk. Great customer service goes a long way and horrible customer service will not be forgotten.

    5
    « Perfect location for subway to Manhattan - literally 25 minutes from exiting the hotel to Times Square »

    The hotel was excellent for value and decor. The neighborhood is a bit iffy, yet never did I fell threatened, but cautious. The room and breakfast were great, for value and location this hotel rates superb. The manager is to be commended for his attention to guests and to detail. We stayed for 6 nights and were treated by all as if we were family. My daughter had a challenge with the noise from the room adjoining, yet the management tried to resolve issue, not really able to resolve, this could happen anywhere and the manager explained in detail their process for handling this type of nuisance.

    1
    « Terrible Customer Service »

    The room and location are perfect! The room was very clean. The reason that I gave this hotel the lowest rating possible is due to customer service. There are 2 non-negotiables for me during a hotel stay: 1. Cleanliness 2. Customer service. While they hit a home run on the cleanliness, the customer service is HORRIBLE!!! Every single person that I spoke to at the front desk needs to be fired. They appear to be doing you a favor. They ate not engaged nor do they care to greet a customer and much less to help a customer. The two that were by far the worst were Katherine (during the day) and Stephanie (at night). I am a Best Western Diamond Rewards Member but will never stay here again. It is a disgrace that the manager allows these employees to treat customers in this manner. My wife and I were not the only ones to be treated this way. While waiting for a friend to pick us up, I paid attention to their interactions with other customers and they were just as horrible.

    5
    « Great for last minute travelers! »

    I have stayed at this hotel twice now. The first time thru Hotels.com booking when flight cancelled. The subway/train tracks are right in front of the hotel. Yes, a bit noisy, but the experience of being in NYC!!! Once I fell asleep, I did not wake up because of the train noise. The second time, I booked hotel directly and was as pleased the second time! The attendants and the shuttle driver helped us plan out a quick one night visit to Times Square and what to see in the limited time we had. Very nice stay and we will be back!

  • 5
    « Close to LGA »

    Front desk young lady, Natalie was super nice, friendly & helpful. Manager was also very nice. The hotel is nicely decorated & comfortable. Is very close to La Guardia Airport & they offer a free shuttle every hour. Very convenient. And even though they have 3 tracks of trains passing by they have sound proof windows & we barely heard them pass by. They also serve wine & beer in the lounge at night. I would stay here again.

    1
    « Do not stay at this hotel »

    The hotel is over the train tracks and the trains run 7/24. I will never ever use hotels.com for a booking as we were locked into this horrible hotel after a flight cancellation and barely slept all night. The breakfast was merger but the room was clean.

    2
    « Very noisy,, next to train tracks »

    I thought I'd found the perfect hotel for early flights out of/late flights into La Guardia. Close, fast response from the shuttle, coffee and tea all the time, clean, nice room, comfortable bed. Breakfast is offered but since we had to leave before it was served, I can't comment on that. There is free internet, though it took me a bit to get connected...the desk clerk with the attitude problem wasn't any help. I was happy as can be until the first train went over the tracks...sounded so close but it was about two blocks away. And they went all night. If you can sleep through this kind of racket, this place might work. The morning clerk admitted that all the rooms were 'a bit noisy' which was a major understatement. I had hoped that the desk clerk had just given me a bad room, but not the case.

    5
    « Stayed overnight between flights from Italy back to Colorado »

    I booked this hotel thru Priceline because it was close to the airports , but then realized that I booked the wrong day . We called the hotel and they were so accommodating and helpful . They had a room and talked to Priceline to fix it . It was our last hotel night after a 10 day trip to NYC and Italy . We were exhausted . The bed was AMAZING and we had the best night sleep in 2 weeks . Very very nice decor and the staff was BEYOND helpful , cheerful and thoughtful . Natalie and Julia were lovely and I can't tell you how much we appreciated that ! My husband and I had both caught a cold on our trip and just weren't feeling well . The breakfast was good , the hotel is extremely clean and efficient. The room had a large flat screen tv with cable and everything we needed . Free wifi too . We arrived late in the evening after a 10 hour flight from Italy and were hungry . The gentleman at the front desk recommended a Chinese place that delivered and he gave us a menu . It was very good and delivery prompt . Free shuttle back to airport the next day was great ! New shuttle van and courteous prompt driver . Don't let the overhead subway track in front of the hotel sway you ... We never heard a peep inside the hotel , great insulation and windows ( unlike my Manhattan hotel stay in which I had to wear ear plugs ) Great unassuming hotel ! I'll stay there when I go back to NYC , even if it's not close to Manhattan . It's worth it ! Thank you to the staff !

    4
    « Extended Stay -- Pretty Good. »

    My stay was quite pleasant, until the blizzard of January 2016 brought in some weirdos. The staff was accommodating and pleasant. The fitness center was pretty good. Parking is tough, if it's busy. However, they offer a voucher enabling you to park at the hotel directly across the street. The train didn't bother me, because I had a rear room. When my TV went out, they switched my room immediately. Overall I had a good stay. The neighborhood is pretty busy, including foot traffic. Restaurants are in walking distance. Caveat: stay away from Los 3 Potrillos unless you speak Spanish or have a translator or interpreter.

    4
    « The range of rates »

    I noticed the rates for this hotel are usually in the low one hundreds. During the US Open they go up at least 2/12 times. Rates are almost if not $300. I understand increasing rates for special events but I think that is a little excessive. I know I've stayed at other hotels that do not increase rates that much. I think it is a shame.

    2
    « Look past the facade. »

    I stayed here on business recently. The hotel is new but remarkably poor in execution. Pros: 2 blocks from the 7 subway line. Excellent bathroom. Comfortable bed. Nice TV. Airport shuttle. Cheap. Cons: carpets stink, refrigerator had leftover food, 1st floor rooms very noisy. Fitness room: lights broken (I had to exercise with a room floor lamp), equipment broken, tvs are misplaced. My room was so dank I was wary of walking barefoot.

    5
    « Surprisingly Great! »

    This was an unexpected stay as we were unable to fly back home on our original flight. We booked this hotel because they had a shuttle to and from the airport, which is very convenient, as we pulled up to the property it looked like it's probably less than a year old. It's very modern, the rooms were clean, the staff was very friendly and helpful. We ended up staying a couple of nights because the weather back home delayed all the flights. The neighborhood felt safe, I went out around midnight to grab some food from a food truck about a block away and never felt unsafe. There are A LOT of really good Colombian bakeries and restaurants within a block, you will not be disappointed. The train is about a block away, so it was convenient as we went back into the city to explore during the extra day we had. They are also a short walk from City Field, so as we plan our Mets trip this summer, we will more than likely stay here.

    3
    « Nyc »

    The hotel was nice and clean. Service was OK. Breakfast was not bad. Right across from subway station. What I didn't like was that it was too noisy because of subway trains. The bed was too soft for me. The shuttle will pick you up from airport only if you call them. You can stay at Marriott LGA for about the same price and much better hotel. Average hotel not bad but not good.

    1
    « Drove right past »

    The one star isn't for inside the place or the staff. I couldn't do it. I must not have read far enough in the reviews when booking this for my night-before-my-flight-home stay. Not only did I drive up to a place literally next to the noisy trains that were overwhelming as I was driving under them to the entrance but the crammed street showed no signs near the hotel of a parking area/entrance. And since it was pitch black when I drove up the neighborhood just looked scary. Traveling alone and female I bit the cost and booked in Flushing.

  • 1
    « USELESS STAFF, NOISY TRAIN STATION NEARBY »

    Before booking this hotel on Expedia I made sure to call reception and ask if they offer free shuttle to JFK. I received affirmative answer. When we landed and called the hotel they informed us they dont do JFK pick ups. So we had to spend extra $ 80 for a round trip taxi. When we arrived, an indifferent receptionist was half asleep, very much like a person who was on the phone with me when I asked her about JFK pick up. She greeted us and without any questions or explanations assigned us a room on C level(?) which turned out to be a level BELOW lobby with rooms that had no windows(!) I travel 3 months out of a year and I was not aware such room exists. We eventually got a regular room ABOVE SEA LEVEL. Worst customer service ever. Loud trains nearby. I dont understand how this place got such good reviews.

    5
    « Great stay for the US open »

    Stayed here for the US Open in September. It was really convenient to stay close to the stadium and skip all the hassle with parking and traffic! The only downside is the metro line that runs just over the hotel. Try to get a room on the back of the hotel, it's less noisy!! Also the neighborhood feels quite unsafe, so we did not dare to walk around searching for restaurants. We had delivered to the room. All in all, it's a great place to stay if you are in town for sports events in the stadiums nearby!!!

    4
    « New LGA hotel, sleep was good! »

    New hotel nice decor, stayed due to early flight from LGA. The shuttle has hours of operation, important to check prior if this is important to your needs. I did not use the subway, but near #7. My flight was too early, did not eat here. I am a light sleeper, was concerned about noise from trains. I use ear plugs at most hotels in cities. I was happily surprised my room #405 met my needs. Interactions with front desk, was efficient, acted appropiately to requests.

    1
    « Disappointing Experience »

    I checked into this hotel with my family on 12/10/15. In the beginning of my stay, my experience was going good. The hotel was clean and the room was comfortable. The following day, I called to the front desk more items needed. I was told someone would be up shortly to deliver the items. After 20 minutes of no one coming to my room with the items, I called back to the front desk to request the items again. It came time to leave and the items were never delivered. As I was checking out, the front desk clerk asked if I had received the items I requested. I let her know they had not and that was pretty much it. No apology or anything was offered for the inconvenience. After we left, a clerk contacted me about a "missing" iron from our room. I let them know that not only had we not taken an iron but none of the requested items had been delivered to my room. I was then told that they had video of the items being delivered to our room and that my credit card would be charged for the missing iron. I let the clerk know that absolutely did not happen and no one ever delivered anything to my room. I even let them know I was coming back to the hotel to see this "video" they had of someone delivering the items. I went back to the hotel and it was a different story. The front desk clerk let me know the iron had been found but I had to go back to the hotel to find that out. Again, there was no apology or anything offered for the false accusations and stress of the situation. I have never had an experience like this at any hotels I have ever stayed. I'm still in shock about the whole ordeal. I would stay clear away from this particular Best Western establishment.

    5
    « Best Kept Secret »

    I travel extensively for both business and travel and am extremely picky about hotel cleanliness, safety, hospitality, comfort, noise, etc. This hotel is a gem and likely not well known. Whether traveling on business or pleasure, most would not consider a hotel on the fringes of the city due to the perceived difficulty commuting back and forth. Hotels in Manhattan are priced three to four times higher than this Best Western In Queens. The property is new and they have done a tremendous job with the interior. Getting to Manhattan and back is so easy as the train station is about half a block from the hotel so walking is a snap. Many of the reviews included comments about the train noise (the hotel is literally right under the train tracks). While there is no denying that one can hear the constant sound of trains, the hotel is really quite sound proof, particularly if you get a room on the back side away from the tracks. We rarely noticed the train sound and slept very well both nights we were there. The staff is incredibly friendly and helpful. Hands down, this hotel represents true value. We were in and out of Manhattan and back to our room in no time at all and the entire experience was terrific. Would stay there again without question! Very nice hotel stay!

    5
    « Best hotel »

    The only thing I have to say this has everything... fast wifi.. the bed was nice and soft... TV... the free breakfast was really delicious... Customer service was friendly and helpful... I can't wait to came back

    5
    « A decent hotel, given NYC's usual expensive rates »

    This hotel was comfortable, a decent price (given the city), and only a block away from the 11th Street stop on the 7 train. Our room had a refrigerator, microwave, and Direct TV (although the DTV reciever was on the back of the dresser and hard to get to with teh remote). The bathrooms have all the usual toiletries, but also had a mini sewing kit with some replacement buttons! That was kind of neat. Free continental breakfast is available from 6-9am. This hotel is close to Citi Field, Flushing Meadows Park, and is two subway stops away from Downtown Flushing, where you can get all sorts of delicious Chinese food. The only possible downside to this hotel is that it is directly in front of an elevated train platform. If you are a light sleeper, I suggest you bring ear plugs. If you can get a deal on this hotel, go for it. It's comfortable and convenient. I believe there is parking in the back of the building, but I don't know. I took the train into the city.

    3
    « Nice hotel but Loud »

    This a new hotel that is very nice, the rooms are great! There is a big but! The hotels location is right next to the train. It is so loud it is hard to hear when talking in the lobby. I was on the 5th floor on the train side. It was loud and my bed shook. I am lucky that I am a deep sleeper. If you decide to stay there make sure you stay in the basement or on the opposite side of the train. Breakfast is included and it was good. Staff was friendly If you are not a light sleeper the hotel is good value.

    4
    « Rate Range »

    Rates are very high and competing with Laguardia airport Marriott. Need to be reasonable. Place is clean and the staff is very friendly and courteous. Breakfast is average and plain. Parking is very challenging and limited. The parking lot requires better lighting and possibly some mirrors too maneuver the very tight corners.

    5
    « Great Hotel, convenient to Citi Field and 7 train »

    Booked this last minute while world series was going on at City Field. Go Royals! I was a little sceptical of the hotel being that it was in the location this close to Citi Field and it still had room. The shuttle from the airport was efficient and well maintained. Our room was on the side of the hotel and we could hear some noise from the train but it was very acceptable. The hotel was very clean and everything was well kept. The room was not very large but good size for a New York hotel. Breakfast was food with eggs Bacon Sausage and waffles as welll as the standard continental items. I would definitely come back here if I needed a hotel in this area or were attending an event a citi field or the US Open Tennis Complex.

  • 4
    « Pleasant Surprise »

    I stayed here 10/30/15 - 11/02/15. I was kind of iffy about staying here based on the reviews of it being noisy. We stayed in a room facing the train and it actually wasn't bad. The noise didn't bother us and we were able to sleep through the night. The room was clean and modern, a little smaller than I'm used to but it did have a microwave and small fridge. The breakfast was just okay and they only have like 10 parking spaces but the price and location make up for it. Overall I enjoyed my stay, nice and clean hotel with courteous staff.

    5
    « What You Need To Know »

    This review is based on a multiple night stay in a rear-facing room. See #9 in list. 1. Hotel is new, modern design; very clean and comfortable rooms. 2. Complimentary breakfast of usual hotel offerings; all day coffee 3. Microwave and refrigerator in room; big flat screen tv, lots of channels. 4. Complimentary WiFi signal is good; business center with printer also available. 5. Hotel staff friendly, courteous, and helpful. 6. Airport shuttle to LGA (I came into JFK and took AirTrain + subway). 7. Nearby restaurants (Hispanic, Chinese) and grocery store. 8. Directly down the street from 111th Street MTA #7 line (less than a block away). 9. At this location, the #7 line is an elevated track that runs directly in front of the hotel. If your room faces the front, be aware of the noise potential. Rooms facing the backside of the hotel will only hear a muffled noise from passing trains. This muffled noise was not problematic for sleep. 10. Felt comfortable walking along Roosevelt Ave (also at night from train to hotel) as well as walking around 111th St, 114th St, and over to Flushing Meadows-Corona Park (site of 1964 World's Fair).

    5
    « GREAT HOTEL »

    DURING MY STAY NOV.1 - NOV.5,2015 was excellent the girls in the front desk are really friendly and helpful, the housekeepers always kept my room spotless and always replenish everything that i needed. the shuttle driver was very helpful taking me to the airport. the breakfast girl julia was very helpful and friendly alway keep putting out more bread,bagel, muffins, coffee, and always was cleaning the tables the service here was excellent cant wait to come back again :)

    4
    « Very good choice if you are a Mets fan »

    We picked this hotel for its location at a walking distance from Citi Field, Mets ball park. We did not regret it. The staff is friendly, the breakfast correct even if it closes early on week days. The room was large for two Queen beds. The service was great. We were pizza delivered and it went smoothly. A few local restaurants do deliver this hotel and it is convenient. You even have a Papa John's pizza Button on your room phone. It is still near the Subway 7 Line you can see from your room but the noise is bearable and it is convenient to go to New York inner city. Definitely a good stay even if I am not fond of the neighborhood.

    5
    « Had a great stay »

    Stayed here from October 23 thru October 30, 2015. Found this to be a great choice, rooms were spacious and extremely clean. Staff was welcoming and professional. The free shuttle from LaGuardia was a big plus. We used the business center to print our boarding passes, and had the complimentary breakfast a few mornings. We were on the second floor in the back of the property and were not bothered by any noise associated with the 7 train. The nearest subway stop was a very short walk and as two women coming back to the hotel very late at night, always felt safe. We would not hesitate to stay here again. A great value and am looking forward to our next visit.

    3
    « Good value and convenient location »

    When you come upon this hotel, your heart sinks because you realize you are right next to a NYC subway line and on a stretch of Roosevelt Avenue that is hardly pleasant. However, things gets better after that initial impression because the staff is pleasant and the lobby design is quite striking and interesting. The room was small for a king-sized bed but it was attractive and very comfortable, especially the bed. The included breakfast was not bad at all for NYC and the parking lot, though small, was not full and a great convenience.

    2
    « Very disappointed »

    I didn't have really high expectations going into this hotel yet I was still disappointed. I guess the room wasn't that bad - it was clean. It was small, but not ridiculous. What ruined the entire experience for me was the noise. All the rooms on the front side of the hotel face the train line that runs across the street. I mean, the train ran right outside my window every few minutes all night long. Maybe some people are used to this noise, but I'm not. Where's the noisy hotel room fan/AC when you need it?!? The breakfast was worthless. I was there long before it was set to close, but they were out of most of the food. And there was no fresh fruit either. Really?!?

    5
    « Happily Surprised »

    Not having been in Flushing for many years, but aware that this location was next door to CIti Field and directly beneath the NYC elevated subways system, my expectations were not high. Imagine my surprise when passing through the entry to discover a thoroughly modern decor, a gracious staff and being given a room that would not be overly subject to noises from the subway cars passing outside. The area set aside for dining was bright and cheery and the breakfast offerings on the mark with coffee to go if wished. Overall a very enjoyable stay.

    5
    « Great Hotel, great Location »

    I love this hotel, the Services was excellent, I was there for 4 day stay on the 3 floor, the housekeeper was very friendly, ask me if i need anything, very friendly person, also the hotel is very very clean, the driver was very friendly, he welcome me to NYC, and help me with my bags, and open the door for me. When I get to the front desk, the front desk was no very friendly, need to improve on that, she never welcome me, and ask me for my credit card and my id, no happy, but in the afternoon around 445pm was another person, she was the best, All the time when I was leaving the hotel she wish me a great night, when i came back welcome me. Very professional staff, ohh and when i leave in the morning for business the housekeeper from the 3 floor ask me if i need anything in my room, great remember 3 floor are the best ...

    4
    « Value for money... »

    All good...new building, newly furnished, decent staff, good location as near to subway (remember your subway number is 7 and your stop is 111St and this is Downtown), breakfast was decent, found out nearby store to buy fruits (it helps if you are vegetarian), Spanish neighborhood but it's fine. Lynda (front desk) helped me..she printed google map for subway route from hotel to times square (I just asked her times square)...believe me that one printout saved me...sometimes mobile internet may not work if you are in underground subway station.. All is not good anywhere....same is the case here....subway line is adjacent to hotel so it makes lot of noise. I was tired so didn't bother me much as room is not as noisy as reception.

  • 4
    « Great Hotel for a NYC visit! »

    This hotel is conveniently located near LaGuardia Airport, with shuttle service to & from the airport. The staff was the best, very helpful and courteous! It is a rather new hotel and everything was in great condition! Next to the subway, so you can get to Times Square quick & easy. Staying here saves lots of money, as the hotel is a fraction of Manhattan prices and with the shuttle & subway, your transportation cost is minimal! The free wi-fi was great and the free breakfast was a plus. The breakfast staff was wonderful! Next time we go to NYC, we will definitely stay here! The only down side would be if you are a light sleeper, it's close to the train and you can hear it if your on the street side of the building!

    4
    « Great for the standard »

    Nice rooms, clean, good breakfast included. The only con is that it is practically under the subway bridge, and that is very noisy. But, with a room on the back of the building, you should be all set. It also has a shuttle to the airport, very convenient.

    5
    « Good value »

    Would suggest this as a good option for late arrivals into LaGuardia. Definitely beats staying in expensive Manhattan and it's not that far by public transit. Parking availability is a big plus. Neighborhood is not terrific but I felt reasonably safe. Room was nice size although some cleaning odor. Despite being near the rail line ( a plus for connection) the room was well-insulated from the noise but would suggest earplugs for sensitive sleepers. Staff was helpful and seemed to enjoy being hospitable.

    3
    « Ok Stay in NYC »

    The location is a little alarming after dark hours unless you are arriving by car/taxi. The walk to/from subway/train is VERY close but no concerns about the noise as the hotel is pretty much sound proof.

    4
    « young and friendly staff; ironing out the kinks »

    the staff was super sweet and intentional. but to be 5 minutes from the airport and only begin your shuttle service at 5 am, is not adequate. If you are going to keep the start time at 5 am, then you need to figure out a free alternative if that is one of the attributes you tout on your site.

    5
    « Perfect spot »

    This hotel is a gem! Traveled to NYC for Maker Faire. Neighborhood looks questionable.... however, I found it safe and friendly even as a solo traveler. Easy walk to Citifield, NY Science Center, and subway. I will be back for sure! !

    4
    « This hotel is great if you are going to the USOpen! Only a 10 min. walk ! The beds are very comfy . »

    Our room was very quiet, despite the train so close. The staff is the best ! Free shuttle to and from airport in minutes. My friend's phone conked out and we could not fix it. Ask the front desk and she had it working in 3 minutes! all were so helpful w/ directions,food ideas, subway, etc. we will come back for sure.

    4
    « LGA area hotel »

    We were looking for a hotel near La Guardia airport with airport shuttle. This one was the best for location and price. It is on Roosevelt Avenue, Corona, NY and has an overhead subway line (#7) with a station about a 3 minute walk away. I thought it would be noisy with the overhead subway so close but we were at the back and didn't hear any loud noises although you could hear the trains, it was not too loud. I don't know how noisy it would have been if we had been at the front. It was quite pricey but below other NYC hotels.

 

Getting to the hotel ...

All directions
·From: LaGuardia Airport, LGA. Turn left at 94th Street and take the Grand Central Parkway East towards Eastern Long Island. Take Exit 8 towards 111th Street. Turn left on Ditmars Boulevard, take the first left onto Astoria Boulevard. Next make a right on 114th Street and the Best Western Plus LaGuardia Airport Hotel Queens is on your left. ·From: John F. Kennedy A/P, JFK. Take 678 N. (Van Wyck) towards Manhattan, merge onto 278 W. (GCP) take left lane Exit 9W (Northern Boulevard). Make a left at the first light onto 114th Street and proceed for two blocks and make a right on 114 Street and the Best Western Plus LaGuardia Airport Hotel Queens is on your left. ·From: Newark Liberty A/P, EWR. ...

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