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Best Western Hotel Les Beaux Arts, Compiègne

3.5/5  - basé sur 194 notations.
33, Cours Guynemer, 60200, Compiègne, France - See map

The Best Western is located just 20 minutes from the Charles de Gaulle Airport. Like our renowned kings of France, you simply must make this imperial town a stopping place on your journey. Our hotel offers a continental or breakfast buffet for a nominal fee, lounge, concierge, free reservation tourist activities available. Our rooms have cable television, dataports, mini-bar, in-room safe, 24-hour room service and suites are available.

Best Western

Hotel Les Beaux Arts

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Hotel advantages

  • Restaurant
    Restaurant
  • Cocktail lounge
    Cocktail lounge
  • 24-hour front desk
    24-hour front desk
  • Multilingual staff
    Multilingual staff
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Guest reviews

In partnership with tripadvisor fr
based on 194 guest reviews
NOTE ISSUED
Excellent
17
Very Good
81
Average
63
Poor
21
Terrible
12
REFER TO NOTICE
Business Business
59
Couples Couples
64
Family Family
31
Friends getaway Friends getaway
16
Solo travel Solo travel
9
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Spacious Room"

4
25/08/2018

Room was a bit dated but quite spacious. Comfortable double bed and pillows. Good number of power points within the room. Room contained tv, a bar fridge and tea/coffee making facilities. No air con or fan. Noise and light intrusions through open window.(Room very warm with window shut). Very poor WiFi connection. Friendly and helpful staff. Secure parking for bicycles in under ground car park. Provides a decent breakfast. Boiled eggs only for a hot dish. Large choice of other cold breakfast dishes. Easy walk from hotel to visit old section of town.

"Never Again"

1
27/07/2018

Extremely disappointed. No air conditioning Extremely Noisy. Both other rooms and from outside Didn't feel very welcome Decoration old & outdated Didin't feel very clean. Finally abandonded at 1:00 AM as I couldn't sleep. This has to be a first time I have ever done this. Will never stay in this establishement again and would not recommend to others.

"The location of the hotel is great, so are the people."

5
20/07/2018

There's not a fantastic choice of competitive hotels in this town. I found. The central location of this hotel a big plus along with the river which I enjoy. The staff are always friendly and helpful which is important to me. And breakfasts are a pleasant start to ones day. The rooms are large and clean and the place is quirky in a nice French way.

"Meh"

2
30/06/2018

Not really that good.... to start with four stars is waaay out there. Internet, not existent... breakfast adequate.... room tired and too hot...pillows plasticky and a heavy duvet in summer... Not the best really

"A bit tired but adequate for a short stay"

3
05/03/2018

One night stay in top floor room. Good view over river, but décor needs some TLC. Very slow lifts and dingy lift foyers. Used car park under the building, but only one other vehicle parked there at the time. Would be very tight if near full. Good choices at breakfast and helpful staff at checkout. Location appeals but property needs some refurbishment.

"Lovely place"

4
27/10/2017

We really loved this hotel. We had a family suite and it was amazing....two storeys, three bedrooms and two bathrooms...really excellent value for money and lovely floor to ceiling windows. Splendid. We did have breakfast, which was extra and that was lovely too. Off the beaten track for us but a lovely place to stop over.

"Good location"

4
23/09/2017

This hotel is in a good location. The WIFI used to be a problem but now it works great. The rooms are dated but it is comfortable and clean. There are elevators and parking underneath or across the street.

"Aging but comfortable hotel"

4
06/08/2017

As has been mentioned by other reviewers, this hotel could really use some updating. Overall, however, I had a very nice 2-night stay here. The location is great and the staff were great. I recommend parking in the public garage across the street rather than at the hotel. The cost is the same but it is a very tight turn in and out of the hotel's parking. Much easier access in the public garage, and it is locked up at night.

"Can't complain. Good hotel"

4
31/01/2017

Staff was very nice and friendly. Breakfast was great. Rooms are clean and affordable. Mini bar in the room with a few snacks and beer, water, and champagne. I will be back. Plus the hotel is within walking distance of the top 2 restaurants in town.

lesbeauxarts, Responsable relations clients at Best Western Hotel Les Beaux Arts, responded to this review
Dear, Thank you for sharing your experience regarding your recent stay in our hotel. Your presence here is very important, as your comments. By sharing what you enjoyed during your stay, and with directions improve, you are helping us provide a superior experience to you as the other guests in the future. If, in the future, I can help in any way, please contact me 33.3.44.92.26.26 Again, thank you for taking the time to share your experience on TripAdvisor . Regards, Sarah Segalini Deputy Manager BEST WESTERN Hotel Les Beaux Arts

"Not a good hotel"

2
22/01/2017

I stayed here for 5 nights in January. The location is good, but that's where the positives end. The electric heat in my room often did not work. Asked for it to be fixed at the front desk twice, and nothing was done. There were 10 channels on my TV that did not work (including all of the English speaking channels). Again asked for it to by fixed twice, and nothing was done. Soundproofing is non existent. My room faced the side street, and was awoken frequently by trucks and other noises outside. Breakfast had very few choices, especially for the price. And the hotel itself is in desperate need of renovations. The furniture is dated, lots of stains in the carpet, and bizarre red paint in the hallway. Wi-fi was terrible- it was sometimes just slow, but often non existent. It's really too bad, because this hotel is in a great location, but it's not a good place to stay.

"Excellent location but the hotel is in need of an upgrade."

3
25/11/2016

This hotel is located within walking distance of La Gare de Compiègne and is well placed for sightseeing in the area. It offered a good view of the river Aisne from our room that was right up on the top floor. It was spacious, although the table and chairs were a bit weird in style. The fuse box in our bedroom was exposed and the wi-fi almost non-existant. The kettle lid mentioned in September as being broken is still not fixed.The hallways with red wallpaper and no windows are horrible and slightly scary as the timer switches can switch off unexpectedly. In the pleasant restaurant breakfast was an expensive €12 if all that was wanted was a croissant and coffee and the only hot food were boiled eggs (soft or hard). It should not be classed as 4 star.

lesbeauxarts, Responsable relations clients at Best Western Hotel Les Beaux Arts, responded to this review
Dear, Thank you for sharing your experience regarding your recent stay in our hotel. Your presence here is very important, as your comments. By sharing what you enjoyed during your stay, and with directions improve, you are helping us provide a superior experience to you as the other guests in the future. We are aware that it is time to carry out renovations throughout the facility and we hope to be able to start work next year. For the lid of the kettle, I will ask my fairness of the kettle to be replaced. I regret that my teams have not informed us of our 2 breakfast packages: The Complete at 12 € or The express package including a hot drink, 1 bakery and fruit juice at € 5. If, in the future, I can help in any way, please contact me 33.3.44.92.26.26 Again, thank you for taking the time to share your experience on TripAdvisor . Regards, Sarah Segalini Deputy Manager BEST WESTERN Hotel Les Beaux Arts

"Needs an update"

2
19/11/2016

I've stayed here before. Bathroom smelled of mildew. Shower stall was minuscule. Wi-fi ranged from pitiful to non-existent. No iron or ironing board. No wash cloths. No hangers in the closet. Creepiest were the red hallways with NO WINDOWS! That, coupled with the overhead hallway lights that are on a timer and switch off when you least expect it, is unnerving to say the least. If you've seen "The Shining" with Jack Nicholson, you'll understand the vibe this place gives off. Staff was friendly enough. Breakfast was fine, but a bit sparse for this American. Smokers near the doorways meant we always had a nice smoky backdraft into the property. Probably would not stay here again, given the choice.

lesbeauxarts, Responsable relations publiques at Best Western Hotel Les Beaux Arts, responded to this review
Dear, Thank you for sharing your experience regarding your recent stay in our hotel. Your presence here is very important, as your comments. By sharing what you enjoyed during your stay, and with directions improve, you are helping us provide a superior experience to you as the other guests in the future. We are aware that it is time to carry out renovations throughout the facility and we hope to be able to start work next year. On the other hand, on request at the reception we could have provided you with a table and an iron, but also carry out the cleaning of your clothes in less than 12h00. I just regret that you did not ask to meet me: a solution would certainly have been offered to you and in any case a displacement in a superior room would have been offered to you. In any case, it is very unfortunate that you have suffered such inconveniences during your stay in our hotel. If, in the future, I can help in any way, please contact me 33.3.44.92.26.26 Again, thank you for taking the time to share your experience on TripAdvisor .. Regards, Sarah Segalini Deputy Manager BEST WESTERN Hotel Les Beaux Arts

"A Best Western, need I say more?"

4
19/10/2016

I mean that is the most positive way. We have great luck with Bfs in France, and this one fit the mold. Comfortable, convenient, with secure parking available.My one complaint is that I initially felt I was dealt with less than honestly. We stopped without reservation, which we always do except in cities. My wife asked about availability, and was told there was absolutely only one room left, and it was their most expensive (around 250€). When we went up to the room it was clear that it wouldn't do for someone with some handicaps, so we returned to the desk. Rather than turn has around, they seemed to find another room at a lower price (116 €). I asked about this at checkout and was told they had to swap some rooms around to do this for us. I think they tried to sell us up, but they at least had a good story. Would I stay here again? Yes I would, but I just might call ahead.

"Unimpressive hotel"

2
30/09/2016

We stayed here as part of a group tour through WWI&II sites. This was our second hotel, and we found it disappointing. The only bright side is some of the rooms were bigger than your standard European hotel rooms, however, you have to request the suite. There is no workout room which was disappointing. Additionally, all the lights in the hallway and staircases are censored, so upon entering you're completely in the dark. We found several of the censors didn't work which gave us a creepy feeling. The beds were not comfortable at all. Glad we only stayed here a few nights as a week in this hotel would have been rough.

lesbeauxarts, Responsable relations clients at BEST WESTERN Hotel Les Beaux Arts, responded to this review
Dear, Thank you for sharing your experience regarding your recent stay in our hotel. Your presence here is very important, as your comments. By sharing what you enjoyed during your stay, and with directions improve, you are helping us provide a superior experience to you as the other guests in the future. Are committed by the end of the year and over a period of 2 years the complete renovation of rooms and bathrooms and the installation of air conditioning. Unfortunately everything is not done in a day, and we hope you understand our situation. Regarding bedding problem, I'm surprised your discontent since the bedding is new and we have very good return on it. To light the corridors, we do not have a motion detector, but light switches are equipped with green pilot. Following your notice we will indeed consider other more effective sytem to avoid any inconvenience. If, in the future, I can help in any way, please contact me 33.3.44.92.26.26 Again, thank you for taking the time to share your experience on TripAdvisor .. Regards, Sarah Segalini Assistant Director BEST WESTERN Hotel Les Beaux Arts

"very cute hotel in compeigne nearby downtown"

5
18/08/2016

We spend there two nights at this best western in Compiegne and enjoyed the room as well as its location, nearby downtown and restaurants. They also have their own parking behind the building. Nice breakfast with a lot of breads and jelly and pain au chocolat. For the price you pay it is a real bargain, Nice little town with a lot of charm.

lesbeauxarts, Responsable relations clients at BEST WESTERN Hotel Les Beaux Arts, responded to this review
Dear sir, Thank you for giving us your constructive opinion about your recent stay in our hotel. It is thanks to comments like yours that we can improve the satisfaction of our next guests. We hope you will come back and see us again soon. Thank you again for taking the time to share your experience. Yours sincerely, Sarah SEGALINI DEPUTY MANAGER BEST WESTERN Hotel Les Beaux Arts

"Fair price, bit tired, great breakfast"

4
17/08/2016

We stayed her for one night in room 309 which was huge! 2 bedrooms plus a lounge with sofa and two chairs and 3 TV's - this was much more than we expected for the three of us! A warm welcome and safe underground parking €10pd and then a good buffet breakfast (free for our under 12 yr old) with the best pain au raisin I have had for some time. The whole shebang came to €194 - now ok it was hot (no aircon) and ok it was tired and yes it had the worlds most complex and worst free wifi - but as a pit stop over night.....for the space we had........no brainier for value

lesbeauxarts, Responsable relations clients at BEST WESTERN Hotel Les Beaux Arts, responded to this review
Dear, Thank you for sharing your review on TripAdvisor regarding your recent stay in our hotel. It is thanks to comments like yours that we can improve the satisfaction of our next guests. We hope you will come back and see us again soon. Thank you again for taking the time to share your experience. Yours sincerely, Sarah SEGALINI DEPUTY MANAGER BEST WESTERN Hotel Les Beaux Arts

"Great location and comfortable rooms"

4
11/08/2016

We arrived to a very friendly, helpful lady on reception and were given directions to the underground car park which was actually a reasonable size. Our room was right up on the top floor of the hotel and was very spacious, although the table and chairs were a bit weird in style. The hotel is currently undergoing a major renovation and the bathroom in our room had been recently completely refitted. Such a shame that when they fitted the shower rail they forgot to put the fitting to fix the shower head to. It was great that we had tea and coffee making facilities, but a shame that the lid of the kettle was broken. All in all, it probably needs a little more attention to detail to bring it up to scratch, but we had a very large and extremely comfortable bed with uncomfortable pillows. It was just a quick night stop for us on our way home to the SW of France and considering it was August it was very quiet and peaceful.

lesbeauxarts, Responsable relations clients at BEST WESTERN Hotel Les Beaux Arts, responded to this review
Dear, Thank you for sharing your review on TripAdvisor regarding your recent stay in our hotel. It is thanks to comments like yours that we can improve the satisfaction of our next guests. I transmitted to the head of service, your constructive comments about the small details to improve as the lid of the kettle. Our team will do the necessary to be more careful in the future. We hope you will come back and see us again soon. Thank you again for taking the time to share your experience. Yours sincerely, Sarah SEGALINI DEPUTY MANAGER BEST WESTERN Hotel Les Beaux Arts

"Good solid transit hotel"

4
10/08/2016

The hotel is located on a main road next to the river. It has its own car park which is accessed from a side street. Check in was quick and painless, our room accessed via a relatively small lift. Our room for the 3 of us was huge. Tidy, clean and appointed as you would expect in this class of hotel. Didn't find a safe, small fridge with som water and beers. Staff friendly with reasonable grasp of English and helpful. We didn't take breakfast. The town of Compiegne is a little gem, plenty of bars, small restaurants, the main square about a 10 minute (slow) walk. What makes the town an interesting stop off is the role it has played in French history. At the museum of 'Clairiere de l'Armistice located in a forest a few km outside the city stands on the site where is was originally used a detailed replica of the railway carriage in which the Armistice to end the First World War was signed. Wrapped around which are some exhibits to the First World War including a good collection of pictures. Entrance fee very modest. Probably worth a visit of max 1 hour if you look through the exhibits diligently and take a bit of time in the grounds. In town but a short drive is th Memorial de l'internement et de la deportation. This tells the story of 48,000 people sent to the town, held and then sent onto the Nazi Death Camps, again not expensive, audio guides in several languages. Very sobering to hear the stories of people. At the main railway station you can see two of the carriages used to transport people. Oh by the way there is the Imperial Palace...closed by the time we got to town but very impressive looking.

lesbeauxarts, Responsable relations clients at BEST WESTERN Hotel Les Beaux Arts, responded to this review
Dear, Thank you for sharing your review on TripAdvisor regarding your recent stay in our hotel. It is thanks to comments like yours that we can improve the satisfaction of our next guests. We hope you will come back and see us again soon. Thank you again for taking the time to share your experience. Yours sincerely, Sarah SEGALINI DEPUTY MANAGER BEST WESTERN Hotel Les Beaux Arts

"What a sad unloved hotel"

2
05/08/2016

Should not be classed as 4 star. No one on reception desk when we arrived, or at anytime during our stay. Peeling wall paper, stained and scruffy bathroom. Only an over bath shower which sprays all over the floor. Exposed fuse box in our bedroom. I think for the price you should be able to expect much more. Really can't recommend it to anyone.

lesbeauxarts, Responsable relations clients at BEST WESTERN Hotel Les Beaux Arts, responded to this review
Dear, Thank you for sharing your review on TripAdvisor regarding your recent stay in our hotel. Your presence here is very important, as your comments. By sharing what you enjoyed during your stay, and with directions improve, you are helping us provide a superior experience to you as the other guests in the future. Are committed by the end of the year and over a period of 2 years the complete renovation of rooms and bathrooms and the installation of air conditioning. Unfortunately everything is not done in a day, and we hope you understand our situation. About lack of staff his job, I Please believe that the necessary measures have been taken so that such an incident does not happen again in the future. If, in the future, I can help in any way, please contact me at 03.44.92.26.26 Again, thank you for taking the time to share your opinion on TripAdvisor. Kind Regards, Sarah Segalini Deputy Manager BEST WESTERN Hotel Les Beaux Arts

"Friendly and Helpful Staff"

5
18/07/2016

We had a family room which was large, clean, and comfortable. The hotel is in a great location for exploring the city. We especially appreciated the help that the staff provided in giving us information about Joan of Arc. We chose to visit Campiègne because of its connection to Joan, and we were able to visit more sites than just the statues of Joan with the information we were provided. We enjoyed our stay at Les Beaux Arts.

lesbeauxarts, Responsable relations publiques at BEST WESTERN Hotel Les Beaux Arts, responded to this review
Dear sir, Thank you for giving us your constructive opinion about your recent stay in our hotel. It is thanks to comments like yours that we can improve the satisfaction of our next guests. We hope you will come back and see us again soon. Thank you again for taking the time to share your opinion on tripAdvisor. Yours sincerely, Sarah SEGALINI DEPUTY MANAGER BEST WESTERN Hotel Les Beaux Arts

"Worth a visit..."

4
04/07/2016

Just back from three nights at this hotel as part of the Somme commemorations. Great hospitality, friendly atmospheric reception and great croissants! A thank you for facilitating drinks, taxis and pizza! We will be back.

lesbeauxarts, Responsable relations publiques at BEST WESTERN Hotel Les Beaux Arts, responded to this review
Dear sir, Thank you for giving us your constructive opinion about your recent stay in our hotel. It is thanks to comments like yours that we can improve the satisfaction of our next guests. We hope you will come back and see us again soon. Thank you again for taking the time to giving your opinion. Yours sincerely, Sarah SEGALINI DEPUTY MANAGER BEST WESTERN Hotel Les Beaux Arts

"Good hotel"

4
29/06/2016

Comfortable and clean hotel, friendly, helpful staff. Front bedrooms overlook the canal but traffic slightly noisy with windows open. Mini bar and kettle provided. Restaurant next door, food good, service great.

lesbeauxarts, Responsable relations publiques at BEST WESTERN Hotel Les Beaux Arts, responded to this review
Dear sir, Thank you for giving us your constructive opinion about your recent stay in our hotel. It is thanks to comments like yours that we can improve the satisfaction of our next guests. We hope you will come back and see us again soon. Thank you again for taking the time to give your opinion. Yours sincerely, Sarah SEGALINI DEPUTY MANAGER BEST WESTERN Hotel Les Beaux Arts

"Great experience"

4
24/05/2016

Very pleasant welcome at reception and given a very large room on the fifth floor (502). The room was well equipped - tea/coffee making, fast free wi-fi and a safe (key available from reception). Car parking is available for a charge underground - may be a bit tight for large vehicles. Didn't have breakfast as were prefer to go out to a local cafe. Will certainly return to Compiegne and stay at Les Beaux Arts

lesbeauxarts, Responsable relations clients at BEST WESTERN Hotel Les Beaux Arts, responded to this review
Thank you for taking the time to share your experience on TripAdvisor about your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 33. 3. 44.92.26.26 Thank you again for taking the time to share your experience on TripAdvisor Yours sincerely, Sarah SEGALINI DEPUTY MANAGER BEST WESTERN Hotel Les Beaux Arts

"Ok - nothing special"

3
20/01/2016

Room was big (family rooms the 'only rooms left' online but there seemed to be few people there). Not pretending to be anything they're not but a lack of anything other than a room and an early closed reception bar made it a little underwhelming for the price. Rooms were big and comfy if a little dated

lesbeauxarts, Responsable relations clients at BEST WESTERN Hotel Les Beaux Arts, responded to this review
Dear, Thank you to have taken time to give your opinion on TripAdvisor. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Concerning the closing of the Bar a little too early, I will discuss with the people concerned in order to make sure that the opening hours and closing are respected strictly. If I can be of assistance in the future, please don't hesitate to contact me at 33. 3. 44.92.26.26 Thank you again for taking the time to give your opinion on TripAvisor. Kind Regards, Sarah SEGALINI DEPUTY MANAGER BEST WESTERN Hotel Les Beaux Arts

"Not Really in the Center of Town - but I'll be Back. Nice."

4
11/09/2015

You walk out of the Compiegne Gare, look straight ahead over the Oise River and there it is - exactly as Google Satalite showed me. So you stroll over the bridge and turn to your left, walk down to the very red restaurant - and the Hotel is next door. The Reception is pleasant and the staff helpful, and they do have English on the TV. Turn left out of the front door, walk to the next corner, again left turn - and 3 blocks straight head of you is the very attractive town center with, of course the Hotel de ville and the statue of Joan of Arc, who was captured here. At Compiegne you of course must visit the famous Chateau. But if you take a taxi - expect to be 'ripped off'. Well at least - I Was. Brian, from Perth. Western Australia.

"Nothing Special!"

3
01/09/2015

I have stayed here a few times whilst researching a cycle ride, and in May this year I took a group of 14 cyclists. We stayed here for one night en route to Amiens. Each time I have stayed I have come away feeling slightly disappointed but I returned because of the convenience of the location and rooming configuration although it is noisy at night. The hotel is overlooking the river and a very short walk to the main square. Compiegne is a lovely town. The bedrooms are dreary, but typically French, and the breakfast disappointing in a very small dining room. There is a small underground car park which also accommodates bikes (for a charge)

"Excellent design of family room, better on inside than outside"

4
31/07/2015

Family room layout was great. Had a separate bedroom with a door from main lounge area and second bed area - I wish all hotels had this. Décor in rooms and reception good. Communal areas tired. They seemed to have an issue with debit cards, be warned. Friendly staff but English language skills patchy, leading us to miss out on breakfast as we were told there was none (when there is). Underground car park for 10 euro per night. Good location. No air con but you could request fans. Bathroom a little tired and stained.

"Great Hotel in great location"

5
26/07/2015

Stayed over for one night on way home from south of France, will definitely be returning. Good sized room with comfortable bed. Good secure onsite parking. Efficient friendly and very helpful staff. Great value.

"One night stand"

3
26/07/2015

We stopped over night on our tour from south to north and yes, it's okay for one night. Average hotel, max. 3 stars, but friendly stuff, large rooms, good parking, good location, a better one for French hotels (most of them I have been were very poor)

"Excellent location"

4
01/07/2015

Stayed here for one night on our start of a short tour of France. Good paid for parking across the road. Our room was on the top floor and very spacious, could have done with better lighting in the hallways that actually worked rather than trying to find a light switch.

"Pleasantly surprised"

4
04/06/2015

We were pleasantly surprised with this hotel. The service was friendly and helpful right from the start. The rooms were spacious and well set out. The location is right on the river and within walking distance of numerous local shops and restaurants. All in all it was a very comfortable stay from all aspects.

"Nice hotel"

4
26/01/2015

Nice location downtown. Easy to get from the main road into town and the train station. Nothing special but clean with a nice staff. The rooms are a little old fashioned, but cool in that sense. Staff was really nice and breakfast was good as well.

"Central location, handy for the Chateaux"

3
01/09/2014

We've stayed here a number of times and whilst I don't think it's a 4 star hotel, it's a good stopover. Staff are pleasant and although the rooms are little bit tired, they are clean and comfortable. Free if rather slow WiFi (faster option for a fee!) Secure parking underneath the hotel accessible directly to reception and some of the rooms. The restaurant next door has a decent selection, but do book if staying over a weekend. Word of warning if booking via the Best Western site, the default is for one person unlike most sites where they assume two persons per room.

"Marginal hotel"

3
28/06/2013

This hotel is nicely situated on the river, but needs urgent overhaul. Our first room had a moving toilet seat, in the alternative suite the electric outlets did not work. But the staff was very helpful.