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Best Western Plus Hotel Executive Residency Columbus/Worthington, Columbus

7300 Huntington Park, 43235-5718, Columbus, United States - See on a map
Best Western Plus Executive Residency Columbus/Worthington - Your comfort comes first at Best Western Plus Executive Residency Columbus/Worthington. The Best Western Plus Executive Residency Columbus/Worthington is ideally located in the center of Columbus. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Welcome to the Best Western Plus Executive Residency Columbus/Worthington located in Columbus, Ohio. Our all-suite hotel is the ideal location both business and leisure guests. Whether you're staying for one night or six months, we've got you covered. Each room comes equipped with a kitchenette and plenty of space to unwind in our one or two-bedroom suites. Enjoy our complimentary grab and go breakfast with a variety of healthy choices and get plenty of work done with our free high-speed Internet service. If you're looking to unwind, enjoy our outdoor swimming pool, basketball court, fitness center and outdoor grilling area. **For the safety of our guests the swimming pool and fitness center will be closed until further notice. ** Conveniently located off Interstate 270 & Route 23, the Best Western Plus Executive Residency Columbus/Worthington hotel places you right in the middle of all Columbus has to offer. We are just minutes from Ohio State University and the John Glenn Columbus International Airport. The Best Western Plus Executive Residency Columbus/Worthington is also your ideal hotel if want to be close to JP Morgan Chase, Nationwide Insurance, Cardinal Health and many more of the largest industries in Columbus.

Best Western Plus

Hotel Executive Residency Columbus/Worthington

LABEL_ITINERAIRE

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Hotel advantages

  • Complimentary full american breakfast
    Complimentary full american breakfast
  • Outdoor pool
    Outdoor pool
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
  • Onsite laundry
    Onsite laundry
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Guest reviews

In partnership with tripadvisor fr
based on 160 guest reviews
NOTE ISSUED
Excellent
61
Very Good
29
Average
28
Poor
16
Terrible
26
REFER TO NOTICE
Business Business
65
Couples Couples
13
Family Family
48
Friends getaway Friends getaway
5
Solo travel Solo travel
12
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Fit for Royalty"

5
tbazan1218, Canastota, New York 02/07/2021

The room was so enormous and decorated with comfortable sofa and bed and colorful paintings and prints to liven up the room. The room was immaculate and so clean and refreshing to stay the night. Enjoy your stay.

"Do not stay here."

1
User 25/06/2021

This was one of my worst hotel experiences. There was no housekeeping for the four days that we were there . The bathtub did not drain. The fire alarm went off at 6:15 a.m. We were told that sometimes that happens.No apology given. The desk was not manned overnight. The breakfast consisted of one flavor of yorgurt, clementines, bananas and 400 calorie muffins. The beverage was Kirkland bottled water. We had stayed here many times when it was a Marriott hotel, but now it is Best Western. It has declined in quality very much.we visit Columbus several times a year and will definitely stay somewhere else.

"Disgusting. "

1
User 20/06/2021

This place is disgusting. Let's start with check in. They charged me a $100 deposit on a 2 night stay to be refunded when I check out. Then the check in sheet was like a car rental, initials for everything. The room was beat up. Stained carpet. Dented fridge. No glasses. Stained black out blinds. Furniture scraped up and nicked. Microwave all messed up with stains. Hours later I found out the TV didn't work. Was given a new room. Black, moldy caulking. Filled trash can. No coffee pot. No soap. Towels in drawer. Dirty cupboards. One glass. No forks. And they charged me a deposit? I should have charged them! Also, I love the smell of Indian food. But if you don't you wont like being here, theres Indian food smell everywhere.

"Very disappointing."

1
PatRam2021, Earlville, New York 12/04/2021

Arrived late with 2 children under 2 and were given a room that had not been cleaned from the previous guests. Waited 20 mins for a ‘cleaned' room that was still dirty with a broken shower faucet. There was cereal within the sheets and sand on the couch.

"Best western"

2
User 22/03/2021

Hotel was not very clean. Tub had a slimy residue, light fixture was falling off the ceiling so maintenance was called- and there was dog hair in the bed all over the sheets that should have been clean.

"Mixed emotions"

3
savannahg1997h, Columbus, Ohio 10/03/2021

Our first three nights we were totally at Awh when my fiancé was ate up in what seemed to be bed bugs but the hotel blamed us for it! Then in our second room we were accompanied with an INFESTATION of lady bugs.

"All Suites & Modern"

4
mirandafazio, Birch Run, Michigan 27/01/2021

We stayed overnight for a trip as a halfway point. The rooms are all suites here and very spacious. We loved that there was a full kitchen in our room in case we wanted to cook something. The reason I am giving it 4 stars is because the doors don't close properly, so that creates a security issue. You have to push or pull the door to make sure its closed. We also used the top lock on the inside as extra precaution.

"Excellent service!"

5
jessicaimpton, Columbus, Ohio 11/01/2021

Very nice staff and very nice and clean rooms. The breakfast was very good. A lot of options compared to other hotels. The rooms are very nice and spacious and clean! The best part is how the staff treated me. I felt welcome!

"Excellent Staff, Dirty Room"

3
User 07/12/2020

Very polite and courteous staff, especially Paval! He was great with getting our family checked in when we needed it most. Though the towels and bed were clean, the room was not. Opened dry pet food was scattered about in the closet of one of the rooms, the dining area had crumbs and food stuff on the chairs, dry raisins throughout living area, odorous couch, used utensils under couch, and a crusty yellowish substance on the microwave plate. We didn't have inform the front desk because we were told there will be no house cleaning during COVID, so we cleaned and sterilized where we could.

"Adjacent railroad"

1
User 09/11/2020

There is a train track adjacent to the hotel. Trains ran all night long sounding like it was in the room. The poor girl at the front desk broke down crying because she has to deal with tired and irate guests. I would suggest sleeping under a bridge as opposed to staying at this dump. GO SOMEWHERE ELSE. I told the owners I was going to post this and they didn't care. Show them the same respect

"This is now a Best Western Plus. Same property. Not the same management."

1
User 28/09/2020

entering our 2 bedroom suite there was a terrible smell. There was old food and garbage under the sink. Front desk came up to remove and spray. Rooms were never cleaned not towels or coffee replinished in the 4 days we were there. Front desk (who tried their best to be accommodating)said it was due to covid. We have stayed at other hotels since covid and the rooms were cleaned. The ice machine was out of order the entire time we were there.the tv remote did not work. The second day we returned to our room, there were dirty linens strewn in front of rooms just laying I hallway. Food drippings on carpeting. Could not use the pool because there was a group staying who ate around the pool in the evening leaving their immense amount of trash which still had not been cleaned up by 9:39 the next morning. Flies and bees everywhere. In 4 days time the manager was never there and we were told she "hardly ever shows". We have stayed at this property many times when it was Residence Inn. We will not ever stay here again.

"Gave room away, charged me anyway"

1
User 21/08/2020

In July 2020, we booked at room at this hotel (Best Western Plus Executive Residency) expressly because they had a two bedroom suite. When we arrived, they gave us room keys, but there was already someone in the room (and our keys worked). Back at the front desk, they said they were now out of two bedroom suites, and since it was late, we took two single rooms. The woman at the front desk argued with us that "reservations don't matter anyway" (but I bet if we hadn't showed up at all, we would have been charged). Next morning, same woman at desk told us there would be no charge (which we appreciated) but refused to give me a receipt showing that. I took her at her word, but this month's credit card statement shows they charged us. We have called and emailed the General Manager repeatedly, with no reply. I have also contacted the Best Western corporate office, and no response. My next step is to dispute the credit card charge. Not impressed at all. Will not stay here or any Best Western unless I get the charge removed.

"Ok hotel with poor housekeeping "

3
AbsolutelyDubrovnik, Seattle, Washington 03/12/2019

We had an 8 night stay at this Worthington/Columbus hotel. Spacious and well equipped room, great location for what we needed, nice breakfast included. Front desk service good, but unfortunately housekeeping lets the brand and hotel down with 2 missed cleanings during the stay.

Tiffany H, Manager at Best Western Plus Executive Residency Columbus/Worthington, responded to this review
Dear AbsolutelyDubrovnik, Thank you for taking the time to share your valuable feedback. My name is Tiffany Henry and I am the at the Residence Inn Columbus Worthington. It has come to my attention that the service you received during your recent stay did not meet your expectations. For this, I sincerely apologize. The experience you described is not characteristic of the level of service our associates strive to provide. I would love the opportunity to hear more about your recent stay in an effort to prevent this issue from occurring in the future. Please let me know the best contact number and time to reach you, or feel free to contact me via phone anytime at . I look forward to speaking with you in order to restore your confidence in the Residence Inn Columbus Worthington. Sincerely, Tiffany Henry thenry@marriott.com

"Suite has odd, inconvenient setup"

2
User 30/11/2019

Suite with queen bedroom and sofa bed is weird. Bedroom very claustrophobic, barely room to walk around to further side of bed. Grown son on sofa bed had to walk through our bedroom to get to bathroom. Advertised “Gluten free options” (plural you notice) for breakfast was a stale Udi's bagel. Hard to believe they had no nondairy on the counter with the cereal, but fortunately saw that they had lots of soy with the coffee creamer, so you could look for that. Otherwise breakfast about average Staff okay, had to wait a bit for someone to come to desk to check in. Will find another hotel on our next visit to Columbus-Worthington.

ResidenceInnOH, Manager at Best Western Plus Executive Residency Columbus/Worthington, responded to this review
Dear OnAir816098, Thank you for taking the time to share your valuable feedback. My name is Tiffany Henry and I am the at the Residence Inn Columbus Worthington. It has come to my attention that the service you received during your recent stay did not meet your expectations. For this, I sincerely apologize. The experience you described is not characteristic of the level of service our associates strive to provide. I would love the opportunity to hear more about your recent stay in an effort to prevent this issue from occurring in the future. Please let me know the best contact number and time to reach you, or feel free to contact me via phone anytime at . I look forward to speaking with you in order to restore your confidence in the Residence Inn Columbus Worthington. Sincerely, Tiffany Henry thenry@marriott.com

"Noisy trains all night long"

2
LeeG51, Peterborough, New Hampshire 28/10/2019

The room was clean, the front desk staff is friendly, but the hotel is right next to a busy train track so there are trains going by all night. The free breakfast is just ok, not much fruit. There are a lot of restaurants nearby.

StephanieBova, General Manager at Residence Inn Columbus Worthington, responded to this review
Dear LeeG51, Thank you for taking the time to tell us about your stay. We pride ourselves in clean rooms and friendly service, and I am pleased to hear we have accomplished this. Our hope is that all our guests experience a peaceful environment during their stay. That said, it was brought to my attention that your stay was interrupted by a loud disturbance caused by our train track. For this I sincerely apologize. It was a pleasure to have you as our guest and we look forward to serving you again whenever your travels bring you back to Columbus. Stephanie Bova General Manager

"Train Tracks are Noisy for Rooms neat ends..."

4
ReviewGuyNoVI, Novi, Michigan 22/08/2019

The overall layout of the one bedroom suite is very cool. Has lots of space and great private exit. Sleeping accommodations are OK sofa bed seems all right so far. Big negative is the noisy train that goes by very frequently. Staff seems nice enough to Point out all the amenities like outdoor pool and indoor fitness area. The Full kitchen with stove microwave is a major plus - even has range oven combo like you see in your starter homes. After a while the noisy train sort of lulls you to sleep....and become used to the train noise- good thing there's no train whistle and siren here!

StephanieBova, General Manager at Residence Inn Columbus Worthington, responded to this review
Dear Zarfar39525, We are pleased you chose our Residence Inn Worthington as your home away from home. Thank you for taking the time to share your feedback about your experience. We do in fact have a train as you have mentioned, that can be quite noisy. It is always our goal to be able to provide the quietest location for our travelers. At our unique property the train noise can be heard in about 60% of our rooms. Although you can imagine some guests dissatisfaction, others absolutely love it. And you are right! It does start to feel like a lull while dozing off. We are pleased to hear about the positive interactions with our staff, and that you enjoyed your suite. At Residence Inn, we make it your home away from home. We hope to see you back soon! Sincerely, Stephanie Bova General Manager

"IN Columbus to visit Family"

5
Shep48274, North Bellmore, New York 07/08/2019

I am writing this review on the last night of our stay. I am a Platinum Elite Marriott Member and I have spent many a night in a Marriott hotel. I have been in hotels all over the country and for this type of a hotel this one is a good one. The staff is very helpful and pleasant. Tonight was Pizza night and the people working the buffet were so great putting out hot pizza and plenty of Beer Wine and Soda . They kept asking if there was anything they could do to make our stay better. Breakfast is very good and ample. You cannot walk away hungry. Our room was quiet, not near any train or anything like that. The room was very clean. The carpet has a few stains but that is to be expected. Overall my wife and I were very pleased. Stay here you will not be unhappy.

ResidenceInnOH, Manager at Residence Inn Columbus Worthington, responded to this review
Dear Shep48274 - On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Residence Inn Columbus Worthington. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Thank you so much for your kind feedback on our staffs service. I do see that we could use some improvement in our maintenance and upkeep. If you have any suggestions we would love your feedback. Thank you for staying at the Residence Inn Columbus Worthington and we hope you choose to create more memories here whenever your travels bring you back to Columbus.

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.