Best Western Port Columbus,  Columbus

4.0/5  - based on 302 guest reviews.
1450 Airpointe Drive, 43219-1501, Columbus, United States - See map
+1 614 337 8400 +1 614 337 8401



Your room

> Room 1

1 adult


Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Indoor pool
    Indoor pool
  • Outdoor parking
    Outdoor parking
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TripAdvisor Traveler Rating
based on 302 traveler reviews
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Select this affordable Columbus hotel and enjoy its' many amenities and helpful staff. Conveniently located near Easton Towne Center, Ohio Expo Center and the Arena District. The Best Western Port Columbus is located near the John Glenn Columbus International Airport. You'll be ensured an efficient trip with so many of the area's corporate offices close by. Ohio Transmission, Fed-Ex®, Trane®, L Brands, JP Morgan Chase Bank, Alliance Data®, Ross Labs and more are all within a few minutes. Coming and going will only take a short trip with John Glenn Columbus International Airport only three miles away. Those visiting students and faculty in the area will delight in the fact that Ohio Dominican University, Ohio State University, Capital University and Columbus State are all less than 15 miles away. Also nearby are several area hospitals including OSU, MT. Carmel and Chalmers P. Wylie VA Ambulatory Care Center. Looking to get out and explore the area? Easton Towne Center, COSI Science Center, Ohio Theater and Columbus Zoo and Aquarium are near this Columbus hotel. Sports enthusiasts will enjoy visiting Nationwide® Arena, Schottenstein® Center, Columbus Crew Stadium and Ohio Stadium. If you're in town for it, the Ohio State Fair is just six miles away. Downtown Columbus is just six miles away. You'll also have easy access to Columbus Convention Center. You'll feel like you never left home when staying at this Columbus, OH hotel. The spotless and well-appointed rooms all offer cable television. free high-speed Internet access, a single serve coffee maker, microwave, refrigerator a desk and much more. Get the perfect fuel for each day with a complimentary hot breakfast. Relax and play after a day of sightseeing or work at the indoor pool. Enjoy the convenience of having access to a business center, a 24-hour exercise facility, meeting facilities and free parking. Hotel will charge a $250 fee for smoking in a non-smoking room.

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Room 1

Guest reviews

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based on 302 guest reviews
Business Business 89
Couples Couples 57
Family Family 84
Friends getaway Friends getaway 32
Solo travel Solo travel 29
Sleep Quality
Best Western Port Columbus,Columbus
  • 4
    « Very nice Hotel for the price »

    The place looks virtually brand-new, it was either just built for freshly remodel. The rooms are very clean. The hotel staff was extremely friendly. The stay includes breakfast. It has a free shuttle to the airport, which is also very close.

    « weekend visit »

    nice place to stay. all was very clean. Room was promptly cleaned in the morning while I was out so I had the afternoon to rest with no disturbances. I was not there long enough to use the pool but it appeared inviting.

    « Happy Traveler »

    Great hotel & staff. Shuttle & breakfast were great options to utilize. Beds were very comfortable, housekeeping staff very good. Neighborhood a little problems though. If in area again will stay again.

    « Nice clean place with decent amenities »

    Check in crew was a little short with us concerning where to go to eat and not very knowledgeable. Check out crew was so much better, very nice and helpful. Rooms were clean ut the beds aren't Marriott or Hilton quality, but clean!

    « A Good Night's Stay »

    We recently stayed at this hotel while in Columbus visiting friends. This hotel is close to the airport, and there was no problem finding a parking spot in their lot. The room was nicely sized, it was clean, and it was nicely appointed with amenities, all of which were in good working order. (To our surprise, the room even had a hot tub.) The staff was friendly and efficient! The free breakfast was good and included the standard BW hot and cold fare. Only small issue that we had was that they were changing out chairs in all of the rooms on the morning of our departure. Was a little difficult getting our luggage out of the hotel, but the workers and staff were courteous and helpful. We would stay there again if in the area!

    « a nice place close to the airport »

    This was a very nice comfortable room. I has just been re done and was in very good condition. Nice roomy shower and bathroom. Beautiful marble sink/vanity. the bed was very comfortable. AC was in the window and loud but not as loud as the planes. Breakfast was delicious with hot items as well as yogart cereal and Danish. Real good coffee too. Front desk folks very helpful at all times. I would definitely stay again.

    « Poor Housekeeping »

    This was our first weekend stay at this hotel. In the past we had stayed at three other hotels in the area. We liked the exterior and the amenities offered, so we decided to try it. Check-in was easy and the front desk person was helpful and friendly. The room was adequate and comfortable. They have free internet, a fitness center, and a pool. The breakfast was adequate, but nothing special. The real problem with our stay was that we left the room at 10:30 am to go to a football game and returned to a room that had not been touched by housekeeping. That is totally unacceptable to me. I had to go to the front desk at 10 pm to get clean towels. They gave me 1/3 off the cost of that night, but cleanliness is more important to me.

    « Good for 1 night »

    I typically chose this hotel when I come to Columbus. It is convenient in regards to the city, but it is a high-way drive away. It's nice when DT Columbus is crowded due to OSU games and such. The pool area is really nice and the rooms are fairly decent. I would recommend this hotel for a night or two.

    « Very clean, super friendly staff, tiny room, bad breakfast »

    The hotel was super clean and the staff were very friendly. Our room was extremely small, as well as the bathroom. We tried breakfast on the first day but didn't bother with it the second day. They eggs were rubbery and the tator tots were very chewy. It was close to a couple of fast food restaurants and gas stations. It was very central to where we needed to be.

    « Best Western, Port Columbus, Ohio »

    Excellent experience, traveling with Siberian Husky, and the staff made every effort to accommodate us. This was one of the few quality hotels available to travelers to Columbus which would accept dogs, and we were quite happy to chance upon the Best Western in Port Columbus. We were given a large room with a party-size spa at standard online reservation price.

  • 4
    « Best Western Port Columbus »

    Stayed at CMH Port Columbus hotel. The hotel was located close to the airport and also had airport shuttle. The bed was comfortable. I would recommend this hotel as a hotel to be considered if you need it close to the airport.

    « Best BW we have stayed at! »

    This was a great BW. Everyone was extremely helpful and friendly from the front desk to the maids. The breakfast was very good and very nice area to enjoy breakfast. Very nice pool area and fitness center.

    « Above and beyond »

    I called for a shuttle and 20 minutes later I called back, apologies were given and they sent cab for me that they paid for. Same for the return trip to the airport. This was above and beyond service that I expected. Front desk associates Rajer and Sabrina were so helpful and friendly. Hotel was clean and so was the room. Breakfast was included and very good. All staff was friendly. I would definitely stay there again.

    « Nicely Renovated »

    This Hotel has VERY PLEASANT STAFF (Brittany and others that I don't recall names) everyone was pleasant in greeting you when they saw you. Breakfast was good, pool was nice. Very happy to see the new carpeting throughout property since our last visit including the stairwell that looks freshly done. Looking forward to see the continued renovations on our next visit. Thank you everyone for your kindness keep up the good work ??

    « Clean, comfortable and friendly »

    Very friendly staff, clean room and a nice breakfast. The hotel room was spacious and the room comfortable . The breakfast was nice, I had a cheese omelette. They also offered grab and go bags. Hotel also has a small selection of snacks for room available for purchase.

    « Great hotel, good value »

    I have over 4700 people who follow me and let me tell you I mean every word in my reviews. This is a hotel that offered friendly service from moment of checkin to check out. Ok, so I got it on Hotwire for about $30 less than actual. You here some horror stories about best western. I walked in around 9pm and was greeted by the front desk girl with a big smile and an ill be right with you. Room was a little dated but no remote for tv, no problem she came a brought me one right away with a smile. Breakfast in morning was good and Beth the manager was so kind and personable and just a nice experience. I come to Columbus 3 times a year with my boss, I have to stay elsewhere with him; but when I come myself, will absolutely be back. Hotel is doing some construction and there's a really big sign as you walk in. If you book thru 3rd party don't blame hotel and write review based on that. The 800 reservation center should however tell you; great stay, thanks Beth and your team.

    « Clean, comfortable and good airport location »

    Room was a good size (2 queen beds) with sink in the main room; separate bathroom. Beds were comfortable, room was clean, and had no problems. Breakfast was fantastic, with lots of options. I used the swimming pool (larger than I'd expect for this kind of hotel) and the hot tub - very nice pool area. They are in the middle of renovations which will help freshen it up a bit for sure. Staff were very friendly and helpful when I arrived - although I had some challenges in my booking directly with them. Location is only 5 minutes from airport, and there are a number of restaurants within walking distance of the hotel.

    « Really small »

    Room was really small. Front desk was nice. Shuttle driver to airport nice. Beds need new mattresses. Bathroom was really small with a wobbly toilet seat. No clock in the room. Had a grab and go breakfast that was OK. Stayed here because of the park and fly.

    « Clean, comfortable, and helpful staff »

    Though there was some remodeling/upgrades going on it did not impact our overnight stay at all. The room was fresh, though not as clean as I would like . The staff was very helpful with arranging shuttles to return rental car and then again in the early morning to the airport. The room had a good bed and plenty of space.

    « Okay »

    Not a bad place to stay for the night. Definitely pre-arrange a shuttle, I didn't realize that was an option and the cab fare from the airport was a little ridiculous. Rooms are a little outdated, but clean. They were doing construction that made the day a little miserable in the room while I was trying to nap before a flight, but that's not their fault.

  • 5
    « For the $, it's fine »

    There are a bunch of really bad reviews for this place but it's really fine. The room was fine, small, but nothing unusual. Yes, the pool is right off the lobby but so what? People walk in and out, no one cares if you are in there with your family. Yes, I saw a group of rough looking characters, but you're not sharing your room with them. For the $, this place was fine. FREE shuttle to the airport!!!!

    « Decent value lodging near Columbus Airport »

    Stayed a long weekend at this BW property based on the generally favorable TA reviews and for its proximity to the airport (2 miles). I had an early flight out and was at the airport in a jiff. The hotel and the grounds are neatly kept and presentable. My room was a double with a small microwave, a small fridge for snacks, and a flat screen TV with the usual cable channels. The AC wasn't overly loud nor was the fridge. Wi-fi was slow at times but overall okay. Though my room was near the elevator it was pretty quiet my whole stay. The complimentary breakfast was fine ? not what you could call deluxe but more than adequate to prepare a person for a day of work or play: scrambled and boiled eggs, sausage, toast, pastries, fruit, juices, and waffles. The coffee was just okay. The breakfast area could be somewhat bigger in my opinion but at least the volume on the TV was low enough that I could ignore the inevitable morning litany of murders, crimes, and scandal which other hotels seem so intent on forcing on their breakfast guests. From what I could tell, the other guests that weekend varied from families with children, those attending the Ohio State Fair, and business travelers. The last time I was in Columbus, I stayed at a different hotel (i.e by the Dublin Irish Festival) and the management handed out a notice warning against late night revelry ? here at the BWPCA, no fears about late night or revelry. You have to have a car because there isn't really much nearby and certainly nothing you might call nightlife unless you consider Speedway, McDonald's, Wendy's, or Waffle House night life. The property is right next to the I-670 on ramp so downtown is a straight shot of 10-15 minutes drive. My bottom line for TA travelers is the BWPCA offers comfortable, decent value lodging near the airport.

    « Amazing staff and comfortable hotel »

    I just wanted to say how incredibly delightful my stay was at your hotel. I had an insane work week and when I arrived, the front desk staff was nothing but sweet and accommodating. I specifically remember Brittany made my stay go smoothly and she was very polite. When I got up to my room, I was pleasantly surprised to see a giant whirlpool jacuzzi bathtub in the corner of my room. I can't tell you how excited I was. This is exactly what I needed after a stressful week. It was such a kind gesture and I couldn't have asked for a better stay. The breakfast in the morning was top notch as well. I really appreciated the upgraded room and I can assure you I will be staying at your hotel every time I visit Columbus. Thank you again to you and your staff for making my stay an amazing one.

    « Clean hotel and friendly staff »

    Room very clean with comfortable bed and new clean remote* for TV. Free hot breakfast, just didn't like the boiled eggs. Everything else was great. Affordable, excellent pricing especially for an airport hotel!

    « Great staff »

    Spent the night while attending the Ohio State Fair and had a very good stay. Staff were very friendly. We actually left an item in the room and called back to see if we could get it back. Thanks to Clark and Connie we received it in the mail within 2 days. So I feel they went above and beyond and I thank them very much for that. Would return to this hotel if back in the area. Thank you again for your great service.

    « Very Friendly and Reasonably Priced »

    Three families stayed here before flying out the next day. Used the Park and Fly package. The staff were very helpful and the hotel is located only 5 - 10 minutes from the airport (depending on traffic). Found it to be clean, the bed was comfortable. Did find the pillows to be lumpy. The indoor pool was nice. Close to fast food eating facilities. Shuttle was on time and driver was courteous. Did not hear any planes. Made reservations here for my next trip in September

    « Excellent service & quality »

    The staff here are top-notch, and so are the accommodations. Convenient location. Staff are pleasant and helpful. The rooms are large, clean and comfortable. This has become my preferred hotel when in this area; I highly recommend this hotel!

    « Very bad experience - car break in »

    On our second night - four cars parked in the hotel parking lot got broken in. Including ours. Window smashed, some small items stolen. Lots of headache. The hotel staff was very helpful with calling the police and cleaning up the mess in the car, but we will not be coming back to this hotel for sure. Obviously there is very little effort put into keeping the parking lot safe, if nobody from the staff notices that the cars are being broken into...

    « Great Experience »

    We asked for a quiet room and they provided a room on the 3rd floor and although the hotel was full, the guests around us where quiet too. The room is a little small, but we weren't there to just stay in the room. They had ice water, fresh fruit and coffee always available in the lobby. Great experience. Will definitely recommend and stay again.

    « Airport Shuttle driver--fantastic »

    This hotel is about 5-10 mins. from the airport, depending on traffic. Room was clean and spacious, and met our needs. We didn't use the pool, but it looked can see it from the check-in desk in the lobby. Our flight was early and they offered a wake-up call if needed. Breakfast buffet was your basic choices and they had a pre-bagged grab and go if you wanted that instead. Not too fond of the coffee, but that's just me b/c I am admittedly a coffee snob. They offer long-term parking here that can be added on to your room. If you book directly with them, you can ask when you reserve it. If you book through a 3rd party site, like we did, you will have to ask when you arrive. The charge will be a separate transaction. All desk employees were efficient and very friendly. The best part of this stay was the shuttle driver. I don't remember his name, but he was wonderful. He was our driver both ways, and remembered us from. He was so friendly and genuinely seemed to like his job. I recommend this hotel for a business and anyone who is in a hurry.

  • 4
    « Quiet and Convenient to Port Columbus Airport »

    Stayed here with our two teenage sons the night before an early flight. The location is great and, even with other families staying there and enjoying the pool, the property was quiet at night -- a must when getting up early for a flight the next day! Breakfast was fine and thankfully on time at 6:00 a.m.

    « Great spot close to Airport »

    We only stayed one night before getting on the plane back home. The room was very clean and had all the amenities we needed. It had a large Jacuzzi tub which we did not use as did not have the time to sit and relax. The computer in the lobby was not working and the night auditor offered the computer behind the desk for us to print our boarding passes. We also asked him to get us a cab to the airport and he said the shuttle driver would be there in a few minutes, so he went and got the van and helped us load our luggage so we were ready to go as soon as the driver got there. Great customer service! Different then the gal who checked us in. She needs to smile more and be a little friendlier. Overall a great stay.

    « Geat staff & Great location »

    The staff at this hotel impressed us with how friendly and helpful they all were. The hotel was an easy access to down down Columbus and the surrounding area. We had planned on staying in the city but this worked out even better. Would plan on staying here again!

    « Senior Men's Softball team stay »

    Our Senior men's team has stayed here now three different times for a men's tournament . The hotel has everything we need as a traveling team . The staff is very friendly and helpful . This is the first time we utilized their free shuttle which worked out very well also . The morning hot breakfast is typical of what you find at most hotels . We have nothing but positive things to say for our stay at this hotel .

    « Better than expected »

    Clean, comfortable, and friendly. Carpets and furniture need updating but it was better than I expected as I don't normally stay at Best Western hotels. They allowed early check in when we arrived and the hotel was easy to find. Close enough to uber for a reasonable price to the downtown area for events.

    « Five Star Staff »

    All of the staff here definitely went above and beyond to make sure I was satisfied. During my continental breakfast the service from an employee named Valissa was exceptional, and resturant quality. The room was clean. The relaxing hot tub was just what I needed after a long drive. All in all I would stay here again!

    « Airport Stay »

    We just needed a place to stay that was close to the airport and included transportation to the airport. This hotel fit the bill. We didn't have time to use any of the service, but everything was clean and comfortable. Our shuttle drive was very friendly and helpful.

    « Best Western Port Columbus Airport Convenience »

    The hotel was close to the international airport, easy to find, clean and comfortable. The lounge chair in the room was a little old, hard, and stained, but everything else was good to go and a great value. The breakfast was great. We've paid thirty bucks for a family breakfast at a fast food chain while staying at other Columbus hotels because their "Complementary Breakfast" was stale toast and old fruit. Best Western did it right, though. I ate all I could hold, and when I travel, the diet goes bye-bye at the door, sausage included, baby.

    « Excellent Stay for a Great Price »

    This hotel was a little farther away from OSU than I wanted but after finding out they had a shuttle and free breakfast, we went for it! It was a great place to stay! Very clean, and a extremely helpful staff. Only disadvantage was the shuttle picking us up after the concert because it was a 20 minute drive both ways so we'd be waiting for quite awhile. Other than that, everything was great!

    « Great Stay »

    Great place to stay and very and helpful staff.Would stay here again in a second ,great experience!We went to various places,like the Columbus zoo and Eastontown center.North Market place was good too.It eas a good location to navigate from and that was helpful.You won't be disappointed if you pick the hotel.

  • 5
    « Great Location »

    As always Best Western has proven to be at the right place at the right time for us. The cost is great for the value which as retirees we appreciate. The staff as always is helpful and courteous. We forgot an item or two which the staff was able to provide for us without having to find a local store.

    « Arabian Ohio Buckeye Horse Show »

    Awesome staff, great hotel for the price, only about 10 minutes from the Ohio State Fair Grounds. Lots of places to eat in the area, close to the airport if you're flying in for the horse show, Highly recommend the hotel.

    « Best hotel for Columbus airport »

    This hotel has the friendliest and most helpful staff of any place we've stayed. The rooms are very quiet and very comfortable. I understand the hotel will undergo remodeling soon, but even now, it's a great place to stay.

    « Port Columbus Best Western »

    Very quiet, comfortable. Friendly staff. The shuttle will even take you to the Easton shopping center for dinner or whatever, and pick you up. A very nice convenience. Lovely pool and hot tub. I woukd definitely stay here again on my next trip to Columbus. The location is great for exploring the area.

    « Excellent Desk Personnel/Breakfast Bar »

    Travelled from Pittsburgh to Port Columbus for a graduation commencement at Capital U. Arrived at 2PM sharp and was greeted by a front desk team of Connie Brigman & Brittany Lash. They were quick to ask if we were AAA members which saved us over $20 each. They offered good advice about local eateries and local things to do. Each time we passed the desk they asked if everything was okay and were SINCERE about it. A great experience. Please commend the staff for myself and my extended family travelling with us!

    « LOVED IT!!! »

    More basketball travel for us... This time, our tournament brought us to Capital University in Bexley, OH. This Best Western was only a 10 minute drive, and what a nice place. All the staff were very nice, accommodating and friendly. They have an indoor pool and hot tub, which with our ball team, DID NOT go unused. The breakfast was very good. Especially the first day. The property was very clean, which I am a stickler for. They are about to go some renovations, so although it was a very nice property, I guess it is about to get even nicer. Also, want to thank Beth for all her help with our team reservations. GO PONY'S!!!!!

    « handicap room »

    There handicap rooms are truly accessible. All fixtures are usable, grab bars are in right location and room around bed is adaquet. Other motels should go there to see how handicap rooms should be set up..

    « Leisure Trip »

    The hotel is good. Minor issues were there in terms of bedding and internet. Internet got addressed suitably. Staff can be friendly to customers. The breakfast is not good and was really cold. The guys were not too helpful over there. However this is a good place for a overnight stay to board your flights as very close to Airport. Too cramped and need to plan the space bit better.

    « Great Stay »

    We appreciated the quality of this Best Western. Very comfortable, nice whirlpool and great breakfast! We would stay here again. They were helpful when we needed directions. We like hte quality of Best Westerns.

    « Nice hotel but details messed up »

    I stayed here a few days and the experience would have been nice except a couple of incidents. Firstly, I had booked the room via and despite receiving an email confirmation the hotel had done nothing about it. I arrived after a long flight only to find out that the hotel was full. The receptionist seemed to indicate that the same thing had already happened many times. Instead of booking me to another hotel she eventually removed somebody else's booking and got me a room. Secondly, despite the generally good breakfast, I once got milk that was very badly off already. Luckily I did not get a food poisoning for my return trip. It is unfortunate since generally the staff was nice and the hotel pleasant.

  • 1
    « Asked for my money back and went elsewhere... »

    I had used Best Western's website and searched for a room for three people. It gave me a list of suitable rooms and I chose one called "King Executive Suite." Sounded nice. I figured I'd let the kids share the king and I'd sleep on the fold out couch or a rollaway. When we arrived at the hotel, there was some kind of dubious activity going on in the parking lot - two big bashed-up looking vans were parked around the side, music blaring, and overly filled with people who were yelling back and forth to each other and wandering around. When I parked near one of them, I got several threatening glares. Ignoring this, I parked, gathered up the kids, and went inside. Check-in was slow. My kids and I finally got to the front of the line and got our key. On the way to the room, housekeeping people were in the halls with their cart and there was at least one person who seemed to be there "visiting" someone who was cleaning - they were very noisy and blocked the hall. We waited, then had to ask them to excuse us so we could get to our room. When we got to the room, my first impression was that the room was tiny for an "executive suite." There was only the king bed - no fold-out couch or room for a rollaway - how were three people supposed to sleep in this room? I also could hear lots of noise from the hall and the adjoining room - it was not well-proofed. The bed had been very hurriedly made - the dust ruffle was jammed between the mattress and the floor in several places and it looked unkempt. There was a big dark stain on the bedspread that looked as if it had absorbed something off the floor. I hoped it was coffee. The whirlpool area was a small built-in alcove in the room, which was completely filled with the most enormous whirlpool I'd ever seen - and it was surrounded on all sides by floor to ceiling mirrors. Plastic plants dangling down from the ceiling and carpeted steps led up to it, finishing the look. It was really something else. Not what this girl was looking for. Since we didn't have enough bed space for the three of us, I had no qualms about asking for my money back and heading elsewhere. There are tons of other choices in the area and we ended up at a nice clean spot down the road for the same price. The lady at the front desk was gracious in being sure my credit card was not charged for the room. That was the only positive in the 20-minute experience.

    « Disappointed beyond belief! »

    We decided to make a weekend trip with our family to go to the Zoo.mthis hotel was fairly priced (military discount) and not too far from the Zoo or the Cheesecake Factory. We reserved two rooms for two nights, for our party of four and one toddler. To begin with they had no roll away beds. Ok, we can adjust. But, when it's ten o'clock at night and your 3 year old granddaughter is trying to sleep, and there are inconsiderate people running up and down the halls, hooting and a hollering to each other, one tends to get a little irritated. So, we thought, they will calm down and go to sleep. No, Saturday afternoon it continued. To the point I went downstairs and made management aware of the situation. All the desk clerk could say was ok. My daughter comes down, she too addresses the desk clerk, again, ok. Apparently the desk clerks and the mgmt aren't too concerned about their guests to allow such disrespectful behavior to continue even AFTER it was brought to their attention TWICE! Let's not forget to mention the two young boys smoking pot in the corner of the parking lot. I mean seriously people? So, we checked out today, my husband expressed in his calm stoic voice how disappointed he was in his stay, the desk clerk attempted to apologize. Really? How hard would it have been to get the disruptive guests under control or ask them to leave? In all of my years of traveling, I've NEVER had such a horrible experience. We will be back to Columbus, but I promise you this...WE WILL NOT stay at another Best Western again. This one has ruined it for all. Congratulations!

    « Great place to stay! »

    We have stayed at this hotel many times. Aside from the fact that the property is clean inside and out, the employees are friendly, and it's close to the airport and to Easton Towne Center shopping, this Best Western is also pet friendly!

    « Overnight for Columbus Crew Game »

    Good location to MAPFRE Stadium and no traffic in and out of the city. Also good location to Easton Mall. I would most definitely stay here again. The pool and the hot tub were barley used so we were able to be there by ourselves. No splashing/chaotic children.

    « Lovely hotel to park & fly! »

    This will be the hotel I choose for park & fly from the Columbus airport! Lovely property, great room and friendly, helpful staff! Much easier accessible than hotels by airport. Very nice pool and spa area.

    « Clean and New Management »

    We have stayed at this location for over 6 years. This is the cleanest I have ever seen it. They have repainted and scrubbed every wall and door. The staff is still very friendly. The Sunday morning breakfast was a little bit of a let down because the stove broke. But there was still more than enough to eat. There were people that didn't understand that waffle's, assorted cereal's, yogurt, bagels, fresh fruit, hard boiled eggs, hot oatmeal, coffee, hot tea, and juice still made a good breakfast. All and all it was a great weekend get away.

    « Never stay at this hotel! »

    Lady at the front desk was extremely rude and unhelpful. Key card entry pad on our door was not working at 10:30pm when we arrived back to the hotel for the night. We were locked out of our room until 12:30am before they FINALLY changed the batteries and could get us in. I was so unhappy with their lack of motivation and lack of caring. Cleaning person didn't even let the front desk know they couldn't get in to clean our room due to the keypad and nothing was cleaned or restocked. The bed sheets where stained and so where both chairs that where in the room. You couldn't pay me to sit on those! So unhappy with cleanliness of hotel and horrible staff!

    « Best Western stay »

    I have stayed at this Best Western before and this stay I was disappointed with the housekeeping. I was especially disappointed with the front desk as though I was given and excuse. It was expressed to me that perhaps I stayed in my room too long or I had a sign to not to disturb. That wasn't the case. I had left my room to exercise and ate breakfast. I came back much later and the room still wasn't cleaned.

    « Cant beat the price and the quality »

    The breakfast was delicious. Bacon, eggs, hashbrowns, waffles, cereal, yogurt, pastries, etc. The hot tub was hot and relaxing. Kids enjoyed the pool Great hotel for a great price. We got it on Would stay here again

    « A get away »

    They should have done better when it came down to it. I called 3-4 times from my personal cell phone to alert the desk staff of the children ringing my phone. It was constant during the night. I was advised to just take the phone off the hook. By morning, I was about to leave and check out, I thought about the phone being off the hook. I placed it back on the hook and YES...THE PHONE RANG AND IT WAS THOSE SAME CHILDREN. The clerk at the front desk said they knew of who was doing it but, obviously, NOTHING WAS DONE ABOUT IT!

  • 5
    « I have been bringing groups to this hotel for 6 years and every year they get better. »

    The Staff at this hotel is so helpful. They have helped our group and made my job extremely easy because of their accommodation and professionalism. The rooms are comfortable and clean and well appointed. If you are going to the airport or picking up people from the airport, there is not a better hotel in Cbus. Especially like the sales and desk staff. Also a nice pool and hot tub.

    « Flyers stunk, Hotel didn't »

    My husband and I stayed here last night for a Flyers game at Blue Jackets stadium. The Flyers stunk. The hotel did not. I was immediately inpressed with how friendly the staff was. The young lady at the desk was well dressed and cleanly pressed and smiling very genuinely. She was clearly thrilled to have us. She took several minutes to welcome us to the area, recommend a few places to visit and asked where we were from. I asked for extra pillows and she found us two. We had a problem with our credit card and needed to shred it and she took care of it. She commisserated with us after the game and brought me a fat stack of paper for printing in the morning in the business center. The cleaning staff was efficient and incredible. The entire time we were there someone was cleaning and wiping down. Our room was spotless. It is the attention to detail that always impresses me. Things like window sills that are wiped off and undersides of lampshades being clean impress me. This place was like that. One cleaning staff person was even wiping down the third floor base boards in the hallway last night! Yesterday afternoon I took advantage of one of the cleanest and most well tended pool areas I have ever had the pleasure of using in a hotel. First, let me say it is a beautiful facility. Little touches like wooden walls and mosaic tile make it a pleasurable place to spend time. Second, the cleanliness mentioned earlier continued here. Third, as a once lifeguard and current mom, I notice safety features and was seriously impressed with an obviously well stocked first aid kit, properly appointed backboard, appropriate equipment for poolside. A properly labelled and obvious emergency phone was also a huge positive. The only negative here was that there was not a towel hamper. Finally, our breakfast. I do not stay at hotels that do not do breakfast. This was by far one of the best I have had. The coffee was strong enough, everything was kept at the correct temperature, they had one of those wonderful industrial toasters that makes perfect toast. If you like sweet breakfast they had fixings for waffles, and muffins. They had wonderful sausages, eggs, and even home fries. We really couldn't have done better if we had bought breakfast elsewhere. Also the coffe bar is open 24 hours and is stocked with yummy flavoured creamers. This was a great experience!

    « Great service, friendly staff »

    I stayed at Western Port Columbus one night before my flight out of Ohio. The hotel is very clean, comfortable, and close to the airport. They also have a big pool and a Jacuzzi. The hotel provides free shuttle (drop off and pick up) to a shopping/dinning/night life area near as well as to the airport. I enjoyed my stay at Western Port Columbus and will stay there again if I go back to Columbus.

    « Reasonable with mixed staff »

    The room was clean and check in was quick. The staff were friendly yet unprofessional. The hotel shuttle wag not running so a cab wag called and paid for by the hotel. It felt poorly managed, would recommend for a one night stay.

    « very friendly and clean »

    stayed here for a conference at the greater Columbus convention center was a 7 min drive without traffic was 15 min with traffic. was wonderful hotel was quite had a hot tub/spa wichi was nice and heated pool. Breakfast was good and staff was sooo friendly. I had forgot my toothbrush and they were happy to give me a new one. very clean very friendly the spa needed a good scrubbing at the top edge but that was my only complaint. comfy bed and pillows nice room. quiet

    « Terrible Service from Manager, poor breakfast food, noisy toilet »

    Terrible experience at this hotel. The manager was rude and told us that everyone was waiting on us to get on the bus to leave for the Arnold when she was telling us this 20 minutes in advance! She forced us to finish our breakfast because "everyone else was ready and waiting to go". The shuttle was supposed to leave at 9 and she was rushing us at 840. The breakfast food was terrible and extremely greasy but to be expected with free breakfast food. The worst part was our toilet made a VERY LOUD grinding noise every 5-10 minutes all day long. The noise was so loud we had to keep the TV on through the night to actually drown out the noise. I will never stay in a Best Western. I would recommend if you are going for the Arnold in the future to pick someplace a little more classy and pay the extra money because this was NOT WORTH IT.

    « Horrible staff and dated hotel interior »

    Stayed 3 nights and will not return. Staff was unprofessional, and not very helpful. The main issue I had was with the staff. Also every interaction I noticed with other guests at the hotel, the staff was unprofessional with. The morning manager was the only exception to this.

    « Perfect for Business Travel »

    Reception at this Hotel made everything just perfect! Kind, friendly, and extremely helpful despite an obvious heavy booking during my one night stay. Shuttle bus was punctual except for a pickup request from the mall which was about 30mins late but it was fine given the time to spare. Room was spacious and clean with the standard Best Western amenities included; TV, Coffee Machine, Hair Dryer. Placing the Hotel near the airport(approx. 10 minutes) and a 5 minute drive to the Apple Store made it perfect location for me. Rain and an outdoor mall made my shopping experience not so comfortable. They do have a Large cinema at the mall if you're interested in spending time watching a movie. Breakfast was somewhat limited, I didn't quiet understand the concept of breakfast without a fruit basket but then again I hopefully didn't know where they kept the fruits. My room was quiet and the bed was comfortable and the bathroom was spotless clean. I certainly would recommend this hotel to anyone planning on a short business trip in the vicinity. Again, I would like to compliment the professionalism of the staff which helped me throughout my stay up to the last minute drawing my attention to keep an eye out for an expected snow storm expected to cause airport delays.

    « Great Value »

    Convenient to airport and fairly close to downtown. The staff is extremely friendly and helpful. The workout facility was adequate and clean. The hotel has a good sized pool and hot tub. Hot breakfast was good (eggs,sausage,potatos, waffles,cereal,muffins,yogurt and various fruit

    « Wonderful staff »

    As a hotel it is fine, above middle grade. Location is great for Port Columbus airport. The breakfast is all right, what we go to eat of it in the early morning. Make your own waffles, bagels, stuff like that. OK. What sets this hotel apart is the GREAT staff they are really nice people.

  • 1
    « Worst Western...bedbugs and more! »

    Aside from the bedbugs, broken toilet seat and paper thin walls, this is the first hotel I have ever stayed at where the housekeeping staff runs the place. They would begin cleaning noisily at 9 am and asking us when we would be leaving our room. We often saw staff in the breakfast area helping themselves to the food. One evening, we were shocked to come back to the room and find that it had not been cleaned at all. When we complained we were told that housekeeping had gone home for the night. After much insisting, we were moved to a clean room. No bedbugs, but the safe didn't work nor half the lights. There were also a lot of odd people hanging around; one night a policeman was having an argument with some "guests" in front of the main door and the pool was taken over every night by a bunch of guys with several crates of beer. For me, never ever again!

    « Nice Room »

    Booked room with Jacuzzi and it was an amazing romantic getaway for the evening. The staff was really helpful and the hotel was very quiet, had no interruptions. Unfortunately, I didn't get to enjoy breakfast because we slept in :-/

    « Don't even go there. »

    Desk clerk reissued our room at 9pm and we were horrified when the new guests walked in using their newly issued key cards. Front desk was rude after we questioned them on the issue. Management response worse than the desk clerk. Couldn't get clean towels, room wasn't serviced... many other hotel options on the surrounding blocks, seriously save the distress and don't even go there.

    « Great Service!!!!!!!!!!!!!!!!!!!!!!!!! »

    Great Service, excellent staff, and easy access off highway. I recommend it for anybody visiting the area. Stop in enjoy the pool, fitness center, and the continental breakfast. Make you own memories.

    « Great place to stay »

    This trip was a business trip and the hotel was the perfect hotel for me. My room was clean and quite. The staff were friendly. Breakfast was nice and the location is great. Will be back to this hotel and will tell others as well. Keep up the good work.

    « excellent airport convenient location »

    always friendly staff, good fitness center and food within walking distance. gas for the rental car return right across the street. I love Best Western beds, the kings are always VERY comfortable. Good cable TV selection (which is important in Ohio because that place is boring!)

    « Great for business travel »

    Rooms are spacious and very comfortable with a pool and hot tub in addition to a fitness room. Some rooms also have in-room hot tubs. Staff is very friendly hand helpful. Very convenient to airport and highway access to city.

    « Vandalized vehicles!!!! »

    We stayed here for 4 nights while in town for a horse show, while there 2 of our trucks and one other truck had windows smashed and items stolen. Come to find out the hotel has had their surveillance cameras turned off. We have received different stories from every employee that we have been in contact with as to why they are no longer on. Not only are the robberies not being recorded, but having no video surveillance also puts all guests at a big risk. We have not had any luck speaking with management or corporate about these issues we have experienced. It is safe to say we will never be staying at this hotel again nor will we ever recommend it to anyone after the terrible experience we have had.

    « Very disappointed »

    The room was straightened, but could smell that it was an old room, not a new clean one. The hallways were loud - could hear people talking all up and down the hallway. We opened up the blanket and found hair strands - highly nauseating to say the least. Blankets should be washed upon every visit.

    « Stolen Spare Tire / Over booked rooms »

    We stayed at this hotel to park and fly, The room was clean,and the staff was friendly but when we returned home we noticed our spare tire had been stolen. We also were scheduled to stay upon our return but the hotel had overbooked and a room was not available. They offered an alternative hotel, 13 miles away at the same rate we had booked with but we decided to return home instead of stay another night in Columbus.

  • 4
    « GOOD PLACE »

    good place to stay near the airport. easy access to car rental return. Many places to choose from to eat. We liked The Marriott Grill down the street, pricey but good food. The breakfast served was the same as other places. when checking in the lady spoke fast and did not seem to care that we had arrived...the check out man was very pleasant.

    « Very good »

    One of the best hotel in a long time. The room was very clean. The workers were kind and helpful. I really appreciate everything during the time of stay. I will definitely stay here again. Thank you. I will definitely let others know about Best Western Port Columbus, Columbus, Ohio.

    « Vandalized Vehicle!! »

    We stayed here based on the Park and Fly aspect of the stay. On our return October 11, 2015. We found that the back window of our vehicle had been shattered out. We immediately went to the front desk and the gentleman working said that he had only been there a couple weeks and didn't know what forms needed to be filled but recommended that we call the police. Then he followed this statement up with, "well there have been a lot of break-in's here the past couple weeks before you guys arrived." We were never told that there were any break-ins, had we been told this information we would have just simply parked at the airport for a lot cheaper. Not only did they not have any idea of what to do, we were not offered any assistance in cleaning up the shattered glass that was all over their parking lot. We are incredibly unhappy with our experience and will never stay here again, or recommend any one staying there.

    « A decent reasonable place to stay. »

    This was a clean, friendly, reasonable place to stay. The room was clean and smelled good when I walked in. The check-in, as well as out, was easy and quick. The hot breakfast was simple but tasted good and came with the deal. The location of the hotel I'm sure was good if I was using the airport but other than that it left a little to be desired. There was nothing but a few fast food places to eat and only one pub style establishment that was closed. There are no attraction near by and it was a little noisy due to highway traffic . I would go back but just if I had to find a cheap place to get out of the rain.

    « One of the Better Best Westerns »

    Stayed at this hotel for two night and thought that every aspect of my stay was fine. The only minor problem was that the room is not as sound-proof as most guests would prefer. Voices from the adjourning rooms and loud footsteps from the room above was annoying to say the least. But this one complaint was not bad enough to stop me from booking this hotel again.

    « Best Western Port Columbus »

    Not a bad hotel over all. The hot breakfast was a nice touch, although the biscuits could have been heated up first . The room was clean, but if you have a bad back or are the type that moves around a lot when you sleep, the mattresses are like rocks; so be prepared for some stiffness in the morning. Also if you have one of the rooms with a sleeper sofa, they will not be made up when you arrive. You have to do that yourself, and the sheets etc..are in a plastic bag by the door. The guest shouldn't have to do work to be able to sleep, it should be done before they walk into the front door.

    « out-dated »

    It needs to be updated from top to bottom. bed uncomfortable, carpet worn, hot tub nasty. the outside of building was the best sight. location was wonderful and peaceful.... If you could just upgrade this would be the best kept secret to a renown place to stay in columbus

    « Nice Surprise for Exercise »

    The Best Western is average. I wish a major Airport Hotel would offer some breakfast for those catching early flights - I left at 5:00 a.m.. The room was clean and had a large flat panel TV and coffee. My bonus was a nice walking track, at a cancer research center, near the hotel. The track was nicely landscaped, and I saw a pair of deer just beyond a narrow stand of trees along the path!

    « Worst night's sleep ever! »

    Worst night of sleep ever! Our teen sons slept in the king bed and my husband and I slept in the sofa bed. The sofa bed was terrible. You couldn't get comfortable because you could feel the springs with every move. The sofa bed was fine to sit on, but this should not be offered as an alternative bed. Hotel staff wasn't very accommodating either. They would rather talk among themselves than cater to their customers. Would not recommend this hotel.


Getting to the hotel ...

All directions
·From: Port Columbus Airport. Follow International Gateway to Interstate 670 West. Columbus-Cassady Avenue. Merge onto Cassady Avenue. Turn right at light. The Best Western Port Columbus is at first right turn. ·From: The east. Take Interstate 70 West to Interstate 270 North-Cleveland. Proceed to Interstate 670 West to Exit 9 - Cassady Avenue. Turn right on Cassady and right on Airpointe Drive to the Best Western Port Columbus. ·From: The west. Take Interstate 70 East to Interstate 670 East-Airport-Stelzer-Johnstown Road Exit off Johnstown ramp. Turn right onto Johnstown Road. At light, turn right onto Cassady Avenue and right onto Airpointe Drive to the Best Western Port Columbus.