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SureStay Plus Hotel by Best Western Hacienda Real, Ciudad Del Carmen

3.5/5  - basé sur 52 notations.
Calle 31 No. 106, 24180, Ciudad Del Carmen, Mexico - See map

The only 5 Star Grand Class, the SureStay Plus Hotel by Best Western Hacienda Real provides the ideal atmosphere in each of its 106 rooms, including one equipped for the handicapped guest, 64 with two double size beds, 29 with one king size bed, 11 junior suites, one two room presidential suite as well as Executive Office, Private Salons, a Convention Center, Restaurant, Beauty Salon, Gift Shop, Car Rental Agency, Video Bar, Gym, Parking, Valet Service and Pod Suhroom. Our hotel also offers complimentary transportation to and from the airport as well as free Wi-Fi throughout. This Mexican Colonial Hotel, located in the prosperous city of Ciudad del Carmen in Campeche offers all the comforts and installations necessary to make your business meetings and reunions, conventions, work sessions and family trips an unqualified success.

SureStay Plus

Hotel by Best Western Hacienda Real

LABEL_ITINERAIRE

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Hotel advantages

  • Outdoor pool
    Outdoor pool
  • Free airport shuttle
    Free airport shuttle
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
  • Sauna
    Sauna
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Guest reviews

In partnership with tripadvisor fr
based on 51 guest reviews
NOTE ISSUED
Excellent
14
Very Good
17
Average
14
Poor
4
Terrible
2
REFER TO NOTICE
Business Business
34
Couples Couples
5
Family Family
8
Friends getaway Friends getaway
2
Solo travel Solo travel
0
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Good hotel, Good food and Nice ambiance"

4
01/03/2017

Stayed in this hotels for many times. Amazing place to relax after tough two months work on offshore. Rooms are nice with comfy bed's and well cleaned. Good Wifi connection. Restaurant has good choice of food. Breakfast is excellent. For pool users they have good and well maintained pool.

"A haven for tired offshore workers"

4
02/11/2015

The Hacienda Real is a good hotel with friendly staff. There's nothing better than a shower, cold beer and wifi after a six hour crewboat ride from the oil fields. I can recommend this hotel for anyone travelling to Carmen. Suggestion for improvement: English speaking TV channels!

"Good Hotel,Clean Rooms,Good Food & Friendly staff."

5
29/10/2015

I stayed in this Hotel for 1 night in Sep2015 and now again in Oct2015.It's a nice Hotel very near to Airport.Ambience of Restaurant is perfect and good tasty food.Rooms and Bathrooms are very neat and clean.Bed is perfectly arranged.Staff is very friendly and helpful.Just across the road is MEGA Superstore which was very handy to do some shopping before I leave for Mumbai.Overall a very good experience staying here.

"Nice hotell, restaurant under average. "

4
01/09/2015

Stayed at this hotel several times in 2012, 2013 and 2014. Nice and clean rooms(but no refrigerator if you are not on the suite). Nice pool and friendly staff if you take into account that everything takes time in Mexico. The restaurant I can't recommend.

"Nice hotel, friendly helpful staff"

4
30/08/2015

Stayed here on our trip back to the US and will stay here again. Great food in their restaurant. Pool was nice for the day. This is an oil service town so keep that in mind. The rooms were like a Holiday inn. Lobby was very pretty with restaurant and pool visible.