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Best Western Hotel Chincoteague Island, Chincoteague Island

5.0/5  - basé sur 1386 notations.
7105 Maddox Boulevard, 23336-2104, Chincoteague Island, United States - See map

Discover this 100% non-smoking award winning Chincoteague Island, Virginia hotel offering beautiful views of the Assateague Lighthouse, the Assateague Channel, the Chincoteague National Wildlife Refuge as well as direct views of the Wallops Island Rocket Launch Site. Located just off eastern Virginia's coast on Chincoteague, the Best Western Chincoteague Island offers a beautiful resort experience and unbeatable customer service. This Chincoteague Island hotel features spacious and comfortable well-appointed guest rooms, each equipped with cable satellite television with HBO® and wireless broadband Internet access. Guests will wake up to a complimentary full breakfast featuring Belgian waffles before taking a dip in the outdoor swimming pool. The hotel also features guest laundry, exercise room, limited business services, and Refreshment Beverage Bar. The Best Western Chincoteague Island offers convenient access to a variety of outdoor activities including fishing, biking, hiking, hunting, jet skiing and golf. Less than one mile away from this Virginia hotel, guests can visit the Museum of Chincoteague Island, Assateague National Seashore, and the Chincoteague National Wildlife Refuge. Families especially will enjoy spending an afternoon at the NASA Visitors Center. Chincoteague Island is also home to major events such as the Chincoteague Wild Ponies Pony Penning, the Seafood Festival, the Oyster Festival, and the Blueberry Festival. The hotel also offers convenient access to the Assateague Lighthouse and the Assateague Channel. The friendly, helpful staff at the Best Western Chincoteague Island is ready to ensure a fun-filled memorable stay in Chincoteague Island, Virginia. Make a reservation today and save! Enjoy your stay.

Best Western

Hotel Chincoteague Island

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Hotel advantages

  • Outdoor pool
    Outdoor pool
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 1386 guest reviews
NOTE ISSUED
Excellent
1099
Very Good
251
Average
27
Poor
6
Terrible
3
REFER TO NOTICE
Business Business
69
Couples Couples
519
Family Family
573
Friends getaway Friends getaway
110
Solo travel Solo travel
60
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Staff and location is this hotel's best assets."

5
10/07/2018

I and my sister had to book a hotel for only one night at the last minute, (for a funeral). This was a weekend after the 4th of July so I didn't have high hopes. I was happy to just get a room with as high a star rating as possible. I called ahead when I confirmed the reservation and requested early check in but I didn't really think this would be possible because of the busy weekend and how early we would need to check in (and change for the funeral after travelling). When we got there we asked to use their restroom to changed because we assumed our room was not ready which they quickly OK'd however we were very pleasantly surprised that our room was ready even at the early time we checked in. We were only staying overnight however after our day's events and getting back to our room it was a nice clean pleasant room. We just relaxed for the rest of the day/night. Though we were not there for a vacation I saw how this hotel is a great location on Chincoteague Island, great views, I think they may have bike rentals (I saw guest with them), near the wildlife reserve a short drive or even a short bike ride and I think it's walkable. We slept in so we did not experience the free breakfast . Free- WiFi, mini fridge w/ freezer in the room, a great hotel for a family stay on the island. Great staff.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague Island! We are so very sorry that you had to come to Chincoteague for a funeral and we send you our deepest condolences! Thank you for your stay with us and for taking the time to write about your experience. We appreciate your business very much and hope you will be able to return and visit under better circumstances! Chincoteague and Assateague have so much to offer and we hope you can experience more of a "vacation" next time.

"Superb Customer Service & Value"

5
09/07/2018

The team was incredibly welcoming and caring during our entire stay, I can't say enough of their wonderful customer service. The location cannot be beat, right next to the park entrance with a beautiful view from our room balcony. The rooms are great size, very clean and perfectly equipped with all the necessities (microwave and fridge included). I enjoy watching tv before bed and one of my biggest pet peeves is TVs with poor connection at hotel, tv had lots of channels and the connection was great. Breakfast was hearty and options plentiful. First time at Chincoteague, but will be coming back and staying here again and again!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello first time visitor! Thank you so very much for choosing to stay with us and for taking the time to write about your experience with us! We are so glad you found the staff to be so friendly and helpful, the location ideal, the views beautiful, the rooms clean & well appointed and the breakfast hearty & plentiful...all things we love to hear from our guests! It is so good to know that you plan to return...Chincoteague and Assateague have so much to do and see and we hope you will indeed return and visit with us soon!

"The finest lodging on Virginia's Eastern Shore"

5
08/07/2018

My wife and I decided to stay here on our visit to Chincoteague Island and this hotel was absolutely outstanding. We called at the last minute and got a very reasonable rate. The hotel is in a beautiful area right near the beach. All of the staff members at this hotel are kind and professional. This was one of my favorite Best Westerns ever. We will definitely stay here again

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Joe and greetings from Chincoteague Island! Wow...we love the title of your review! Thank you so very much for choosing to stay with us and for the great review! We are delighted you enjoyed our lovely & ideal location and our friendly & helpful staff. We truly strive to exceed our guests' expectations! We appreciate your business very much and are so glad we are now one of your favorites! We look forward to seeing you again soon!

"Outstanding staff!"

5
07/07/2018

We had five wonderful nights at the Best Western. The staff are all simply great! From the front desk, to the breakfast staff, grounds keepers and house keepers, everyone was genuinely friendly and happy to be there! Kudos to upper management! In addition to a great staff, the property is spotlessly clean and well maintained. We had a lovely view from our deck and enjoyed the pool, after a long day on the beach. We are familiar with Chincoteague, but this was our first time at the Best Western. We will be back!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Susan and happy summer! Wow...what a great review! Thank you so very much for taking the time to write so much about your experience with us! We are delighted you enjoyed the friendly & helpful staff, clean room and lovely view! And now, after you have tried other hotels in Chincoteague, we are thrilled that you have found a new home at the Best Western Chincoteague Island. We appreciate your business and look forward to seeing you again soon!

"Best service!"

5
07/07/2018

I would like to commend Beth at the front desk. My fiancée and I arrived very late in the night. There was a bit of a mix-up on our end and Beth handled it with grace despite our crankiness. Highest praise to her! Rooms were beautiful and we had a great view of the lighthouse. There's a reason they have a 5.0 rating! We will be back!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Sarah. Beth (and everyone at the Best Western Chincoteague Island) wishes to thank you for choosing to stay with us and for the nice review! We are sorry that your first night was a bit unsettled. Beth is very good at helping guests relax, unwind and prepare for their special time in Chincoteague. We are so glad you enjoyed the beautiful rooms and views and that you plan to return. We appreciate your business very much and look forward to seeing you!

"2 nights, 2 rooms with 4 adults and two children"

5
04/07/2018

Hotel great! Staff, rooms, breakfast, WARM outdoor pool. We couldn't have asked for anything better. Location right off Refuge so easy to come back for shower or meal and head right back for hike, ocean swim or Visitor Center tour.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague Island! We are so glad your stay with us was great! We appreciate your business very much and thank you for choosing to be our guest AND for the nice review! We are delighted everyone enjoyed their time visiting the islands and hope you will return. Chincoteague and Assateague have so much to offer and we hope you will stay with us again to make more island memories!

"Wonderful Place to Stay on Chincoteague Island"

5
03/07/2018

The Staff was terrific, friendly and accomadating. The hotel is only about 1/2 mile from the entrance to the park, really convenient area to be. Rooms were very clean and the pool area was realty nice. Will be back !

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and happy summer! All of us at the Best Western Chincoteague Island wish to thank you for your stay with us and for the nice review! We are delighted you enjoyed your time with us and that you plan to return! We appreciate your business very much and are so glad you found the staff to be so friendly & helpful, the location ideal, the room clean and the pool enjoyable...all things we love to hear from our guests! We look forward to seeing you again soon.

"Excellent stay at the Chincoteague Best Western"

5
02/07/2018

We recently stayed at this hotel and were very pleased. The hotel and grounds are lovely and immaculate. The breakfast and coffee were both excellent. The staff, every single one we talked to, were so helpful and had a wonderful attitude. The location is perfect, the lighthouse was visible from our private balcony. The wildlife refuge is just down the street. I don't believe there's a better place to stay on the island! We plan to return for another visit. They also gave us warm cookies when we arrived, and have coffee and lemonade in the lobby.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Gina and greetings from Chincoteague Island! We are so glad you had an excellent stay with us and we thank you for taking the time to post a great review! We appreciate your business very much and thank you for choosing to stay with us (and planning to return)!!! It is so good to hear that you enjoyed the lovely grounds, breakfast, ideal location and friendly & helpful staff! We truly strive to exceed our guests' expectations! We hope you enjoy the rest of the summer and look forward to seeing you again soon!

"Anniversary Get Away"

5
02/07/2018

THERE IS NO BETTER PLACE! I've said it before and I'll say it again...…...this place can't be beat. My husband and I went for our anniversary and we got there brand new decorated room with the horse and island theme, it was just beautiful! The staff knew it was our anniversary and they had surprises for us and it was just perfect! The new kitchen/dining area is so nice and roomy and the staff really keeps it stocked up and very clean. I always feel welcomed, safe and appreciated as a guest every time I go there. The location is right beside the Wildlife Refuge so its very easy up and out before the sunrise if you are going to hit the beach. The coffee in the lobby is always ready to grab and go in the morning or lemonade on a hot afternoon. The grounds and pool area are very well maintain and are beautiful, the little resident birds singing and butterflies on the flowers are very pleasing. I can't praise this place enough.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Jackie! Will you come and be our new "Marketing Director"?!?!? WOW...what a great review! Thank you so very much for your stay with us...your continued patronage...AND your kind words! We appreciate your business very much and it is also so nice to hear that guests truly appreciate and enjoy the improvements we make and our efforts to be attentive to details. We hope you had a wonderful anniversary celebration and are so glad you let us be a part of it! We hope you have a safe and happy summer and we look forward to seeing you again soon!

"Great Hotel and location"

5
01/07/2018

Great location with a nice view of the lighthouse from our balcony. The staff was very friendly and helpful with questions we had. Clean room and a nice breakfast. Would definitely recommend. One small drawback was that free WiFi was very slow.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague Island! Everyone at the Best Western Chincoteague Island wishes to thank you for choosing to stay with us and for the nice review! We are so glad you enjoyed our ideal location, beautiful views, friendly & helpful staff, clean room and nice breakfast! We appreciate your business very much and hope you will return and visit with us again soon!

"What a surprise"

5
20/06/2018

I travel quit a bit for my job and stay at many hotels, This stay was a complete surprise. Nice room, personnel staff was excellent at all levels, Front desk, Maid service and breakfast host. All were very friendly and helpful.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and happy summer! Thank you so very much for choosing to stay with us during your trip to Chincoteague Island and for the nice review! We truly strive to exceed our guests' expectations and are so glad you were pleased with your time with us! We are delighted you found the room nice and the staff friendly & helpful. We truly appreciate your business and whether you are traveling for work or pleasure, we hope you will return and visit with us again soon!

"This is the place to stay. Excellent!"

5
19/06/2018

If you are looking for a place to stay in Chincoteague VA, the Best Western, Chincoteague Island is where you want to go. Making reservations to send my daughter and her large family on a vacation could have been very stressful but it was not stressful at all. As a matter of fact, the Manager, Krista, was over the top helpful, going so far above and beyond to ensure that I got exactly what I needed for my family's vacation accommodations. I have never had someone genuinely care so much that her guests were happy and got exactly what they needed for the best stay possible. My daughter and her family all reported that the kind and friendly treatment continued from the time they walked in through the end of their stay. They reported that their rooms were amazing, spacious and clean. They absolutely loved the free breakfast with plenty of options and they all enjoyed being creative with the waffle toppings bar. I'm not sure who had more fun, the kids or the adults but they all loved breakfast time and even the kids commented on how nice the rooms were. My daughter said that the location couldn't be better for getting out and enjoying the island and they all enjoyed some pool time at the hotel pool. My family had a wonderful time and had nothing but great things to say about the hotel and the staff. I would highly recommend this hotel and want to send a special thank you to Krista for all your help.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague Island! WOW! What a great review! Thank you so much for taking the time to write so much about your experience with us! We appreciate your business AND your kind words! We are delighted your family had such a wonderful time and that they enjoyed the friendly & helpful staff, the spacious & clean rooms, the plentiful breakfast and ideal location. And yes, Krista IS wonderful and we are very blessed to have her as part of our team. I will pass on to her your compliments. We truly hope your family (AND YOU) will return and visit with us again soon!

"Most kind and friendly staff at a great location "

5
16/06/2018

The closest place to The beach to stay on Chincoteague Island is this Best Western Hotel. From the moment we walked in, we were greeted by the most kind and friendly staff! They even opened the door for us!!! They greeted us with a smile and willingness to make our stay enjoyable! The rooms are spacious and clean. They even have a small refrigerator, microwave oven, and coffee maker in the room. The grounds are beautiful with tropical shrubbery and flowers planted outside and plenty of tables to enjoy a meal outside. We did eat on the wrought iron tables and chairs several times and it was delightful! A free continental breakfast is included which was great. They mixed it up a bit each day too. There was always plenty of food even if you got down to eat within a half hour of it closing. There was coffee, tea, hot chocolate, and lemonade always available and free ice on all levels. The location is great as it is close to the National Park and you can rent bicycles across the street. The staff made us feel so welcomed and were so very hospitable! I would highly recommend this hotel to families, couples, or even to a single person coming to Chincoteague Island. It was more wonderful of a stay than some pricier Hotels I have been too! And cleaner too!!!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello...and WOW! Would you like to come and work with us as our "Marketing Director"?!? Thank you so very much for the wonderful review! We appreciate your stay with us AND your kind words and thank you for taking the time to write so much about your experience with us! We are delighted you had a wonderful stay and thank you for the high recommendation! We are so glad you enjoyed the friendly & helpful staff, the ideal location, the clean, spacious & well appointed room, the lovely grounds and great breakfast! We truly hope you will return and visit with us again soon!

"Great Vacation Spot"

5
15/06/2018

We had been vacationing in Chincoteague for more than 20 years, but had never stayed at this hotel (which has only recently been taken over by Best Western). It turned out that the place where we usually stay was full for the days available to us, so we tried the Best Western. Wow! We will definately be back! The Best Western staff was most friendly and helpful. Our room was bright, clean and spacious, and the beds were ever so comfortable. The hotel is located just up the road from the beach, and right across the street from McDonalds. We had a great stay at the Best Western Chincoteague, and look forward to a return.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague Island! We are so happy you decided to stay with us and that you found a "great vacation spot" at our hotel! We thank you for choosing us AND for the great review! We truly appreciate your business and are delighted you plan to return! The name may have changed in 2005 when it became the Best Western Chincoteague Island, but it is still owned and operated by the same family that built the hotel in 19977. Again, we are so glad you enjoyed your stay with us and look forward to seeing you again!

"Wonderful Hotel!"

5
14/06/2018

I really enjoyed staying at the Best Western! You could tell everyone took pride in their job. Everything was always clean and pleasant. And I cannot sing enough praises for Sandi!! She was so great to talk to, gave us great recommendations and made our dinner reservations for us!! Everyone we came across was so welcoming and kind and made us feel special just to be there!! The location was great as well, it was right next to a little museum and was just about the last stop before Assateague. We really couldn't have asked for a better place to stay on our little getaway!!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague Island! We thank you for staying with us for your little getaway and for the nice review! We are delighted you enjoyed your stay with us! Our staff is indeed exceptional and does take pride in their work...they truly strive to exceed our guests' expectations! We appreciate your business very much and hope you will return and visit with us again soon!

"Came to see the Horses"

5
14/06/2018

Great Hotel! For my purposes which was to come see the ponies, we were right next to the entrance of the park. My room was great, very large, beds were good, not too hard, not too soft, had a balcony to sit on with 2 chairs and a small table which overlooked the pool and you could also see the Light house. Room had a microwave and small fridge, both were used and worked well. Didn't use the coffee maker, but it had one. Pool area was clean and well maintained, the property is very well maintained as well. The breakfast that was included was more than sufficient, had your typical breads, muyffins, pasteries, eggs, bacon or sausage, buscuits, cereals, juice, oatmeal and yogurts. There was definately something for everyone, and it was clean and well stocked. The front desk staff was great, especially Kendrick. Kendrick gave us great suggestions for food and tours. He has a great personality and was simply a joy talking tohim about the Island and life in general! I will definately be back!!

"Awesome staff"

5
14/06/2018

Staff very friendly and helpful, rooms very clean. Stayed for 3 days and really enjoyed the family atmosphere. Breakfast was always hot and fresh. Would highly recommend staying here! If you Have small children there is a McDonald's directly across the street.

"Wonderful and relaxing"

5
11/06/2018

Lovely staff-gracious,helpful... ,clean rooms, great breakfast , nice outdoor pool, landscaped well and right next to refuge and beach (a 5 min bike ride) great location. Would go back again for sure.

"Great Stay! Great location!"

5
07/06/2018

Clean rooms, friendly and helpful staff. So much so that when we were able to take a second stay five days later we did. And they were quick to make arrangements to help us with a easy access room--even on no prior notice. As Tony the Tiger would say, "They're GREAT!!!!

"Great time"

5
05/06/2018

We arrived at 9:30 at night and they were ready for us. Check in was quick and easy. My son and I loved the free cookies. Room was clean and nice. All of the staff from the front desk to the house keeping to maintenance were very friendly. I recommend them as a good place to stay when visiting Chincoteague.

"Fantastic experience"

5
04/06/2018

We stayed at Best Western Chincoteague for the weekend and had a great experience. We were greeted with cookies, staff gave our daughter a rubber duck to play with and we were always greeted with smiles. Rooms and pool were very clean. Overall it was one of ohr best hotel experiences.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague Island! Thank you so much for your stay with us and for the great review! We are so glad you had a "fantastic" experience and that you enjoyed the friendly staff and clean room & pool. We love to hear that it was one of your best hotel experiences...we truly strive to exceed our guests' expectations! We hope you enjoy the rest of the summer and look forward to seeing you again soon!

"Discovering Chincoteague Island"

5
03/06/2018

I spent two lovely nights at the Best Western Chincoteague Island and could not have been more pleased. The front desk staff was friendly and helpful with our questions and our inquiries for restaurant recommendations. The room was very clean and orderly and Ms. Dee did a marvelous job of keeping everything tidy! The breakfast was convenient and made it easy for us in the morning! I would definitely recommend this hotel to anyone wanting to spend some time getting to know Chincoteauge. Oh... and did I mention the delicious chocolate chip cookies that they gave me when I checked in?

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Kathy! We love your review and thank you so much for taking the time to write about your experience with us! We appreciate your business and your kind words and thank you for choosing to stay with us during your visit to Chincoteague Island! We are delighted you were so pleased with your stay and that you enjoyed the friendly & helpful staff, clean room and convenient breakfast. We hope you will return and visit again and thank you for the high recommendation!

"Don't stay on 1st floor!"

3
29/05/2018

I had stayed here before, but must have been on an upper floor. This time, my first floor room had a huge noise issue from the floor above. Some of it just seemed to be normal moving around the room, and I could hear every footfall, but the activity persisted until 1 AM and resumed at 5 AM. The room was nice and the location excellent. The dining room was being renovated while I visited, so we were offered bag breakfasts rather than the full breakfast.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague Island. I am so very sorry you experienced noise in the room above you! We just had the carpet replaced in the entire hotel and even put in specially designed padding to help absorb noise (which obviously didn't help much in this case)! We are glad you had returned and are sorry your experience was not as good as it should have been. Please consider staying with us again and be sure to reserve a room on the third floor. Thank you for your patience while our breakfast area was being renovated! We appreciate your business and hope you will return and enjoy our improvements!

"Best Western"

5
29/05/2018

Top notch service. The staff was very helpful and friendly. This is our third year in a row staying At the Best Western and we will be going for many years to come. Thank You for you hospitality 5 thumbs up !!!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello William! Wow...what a great review! Thank you for your stay with us, your continued patronage AND the 5 thumbs up! We are delighted you enjoy the friendly & helpful staff and hospitality. We appreciate your business very much and are glad to hear you will be returning for many years to come! We hope you enjoy the rest of the summer and we look forward to seeing you again.

"Island Visit"

5
23/05/2018

I would give this hotel an outstanding on all basis. While the dining room was being remodeled, we were given breakfast vouchers to a local restaurant because of my wife's food allergies. The staff was quite pleasant and extremely helpful in trying to make us feel like home.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague! Thank you so much for your stay with us and for the great review! We are so glad you consider us "outstanding"! Thank you so much for your patience during the renovations to our breakfast area. The greatest compliment we receive is when guests say they feel "at home" with us. We appreciate your business very much and hope to see you again soon.

"Our favorite vacation spot..."

5
23/05/2018

We love the Best Western, Chincoteague! EVERY staff member in all departments is caring, kind, and helpful. We have taken our oldest granddaugter there for getaways and can't wait to take her little brother and other granddaughters there in the future. The location is wonderful. We can't wait to come back!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
....and we love guests like you! Thank you so much for continuing to choose to stay with us and for your kind words! We are so glad we are your favorite vacation spot and that you are now bringing grandchildren with you to enjoy the beauty and fun of our islands. We appreciate your business very much and thank you for taking the time to write a great review! We look forward to seeing you again soon!

"Quick visit but we will return!"

5
21/05/2018

We had one evening and morning on our way to an event in NC. This was a great evening! Restful, clean, welcoming hotel. Loved our balcony room, wonderful sunrise view. We had a quick breakfast and we were off to a short visit of Assateague Island. This is the closest hotel to the park and we will be back to visit again!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Cindy! We are so glad your quick trip to NC brought you to Chincoteague! Thank you so much for choosing to stay with us and for the great review! We hope you will be able to return and spend more time enjoying all the things Chincoteague and Assateague have to offer! We are so glad your time with us was restful and welcoming and that you enjoyed the beautiful view and ideal location. We appreciate your business very much and hope to see you again soon!

"Love this place"

5
21/05/2018

Love this place. Staff is always very friendly the rooms are always what we're expecting to be. The location of this particular hotel this exactly where we wanted to be. Wednesday finish their new expansion of their dining room kitchen area, it will be nice to be able to sit in there and have your big breakfast That is included in the cost of your stay. In the meanwhile at this location there are plenty of diners and restaurants in the immediate area. We come back to this motel each time and will continue to do so in the future.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
We LOVE guests like you! Thank you so much for staying with us during your recent visit to Chincoteague Island. We appreciate your business...continued patronage...AND the great review! We are delighted you always find the staff friendly, the room clean, the location ideal and breakfast big! Thank you for your patience and understanding while we are in the process of expanding the breakfast and lobby area! We look forward to seeing you again soon!

"Surprise stop for daughter and wife"

5
19/05/2018

We stayed during Mother's Day weekend, Friday until Monday morning. We were greeted by the desk clerks in a friendly, welcoming manner. Our room was on the third floor and had a balcony which had a view of the lighthouse on Assateague Island..Our room was very clean and we had no complaints during our stay. Breakfasts were good and we enjoyed the selection of items to choose from. The eating area was small but that issue was being rectified the day we left as the breakfast room was being reconstructed. Thanks to the staff for handing out a breakfast bag for us as we checked out . We thoroughly enjoyed ourselves at this Bestwestern.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague Island! What a nice surprise for your wife and daughter...especially on Mother's Day weekend! We are delighted you found the staff friendly & helpful, your room clean with beautiful view and the varied breakfast. Thank you for your patience as we were beginning the construction phase of our renovations of the breakfast area and lobby. We appreciate your business very much and are SO glad you thoroughly enjoyed your stay.....please return again soon (and enjoy the expanded breakfast area)!

"Perfect location, very clean, super friendly staff"

5
18/05/2018

I saw this hotel in a previous visit to Asateague so this time I did not look around, I just went straight to it. And I was very happy! It is at the very entrance of the park so I could just walk into it (the beach area is 3 miles away, more biking or driving distance). Room and common areas were very clean and tidy. All staff members I interacted with, from receptionists to breakfast attendant, were super friendly and very welcoming. They also knew Chincoteague well and helped me with precise directions.

"Friendly staff, beautiful, clean accommodations"

5
17/05/2018

We have been staying here for several years and are always pleased .Top notch hotel in every way. Clean, beautifully decorated, comfortable rooms and friendly staff. Grounds are well maintained. Breakfast has large selection of food that is fresh and delicious.

"They get our rating"

5
17/05/2018

We travel alot and use some flags regularly. This is one of BWs model locations.Clean, great location, friendly staff, good value and all the rest really good stuff. This hotel is the closest to the national park with two adjacent restaurants (ok- one is McKy D's) and a bike rental place. There are lots of independent flags here but, if you go to Chincoteague stay here if you can get in!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Jim! Wow! What a great review! Thank you so very much for choosing to stay with us during your visit to Chincoteague Island and for taking the time to write such a nice review! We appreciate your business AND kind words! We are so glad you found your accommodations clean, our location ideal and the staff friendly & helpful. We thank you for the recommendation and hope to see you again soon!

"Quick get-away!"

5
08/05/2018

My hubby and I needed a quick relaxing get-away. We had a very hard winter and I looked on the internet and found the Best Western at Chincoteague Island right next to Assateague. Hubby said yes, let's do this. The entire experience at Best Western was great. From check-in to express check-out we only encountered friendly helpful staff, a clean, well appointed room, a delicious breakfast each morning. No problems, worries or disappointments. Thank you for a relaxing time.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague Island! We sure hope your much needed get-away was "just what the doctor ordered" and that it helped you recharge and refresh! We thank you so much for choosing to stay with us and allow us to be a part of that! We are delighted you had a great experience with us and we appreciate the great review! We hope you will return and visit with us again the next time you are in need of a relaxing "escape"!

"We love it here!"

5
07/05/2018

The Best Western on Chincoteague is the closest you can stay to the beauty of wild Assateague. I have walked from the hotel onto the island, though we usually drive. This hotel is exceptional! Not only are the rooms clean and the breakfast good, but all I have to do is ask, and the room is prepared to accommodate my asthma and many allergies. The staff is a wonderful, cheerful group of people who try to make any visit a positive experience. It is so good that we go back frequently, and feel that this Best Western is our home base on the island.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and Happy Spring! We are so glad you "love" staying with us and we love having guests like you! Thank you so much for your stay with us and for the great review! We are delighted you enjoyed the ideal location, clean rooms, delicious breakfast and friendly & helpful staff. And we are so glad we can accommodate you and make the room suitable for dealing with asthma and allergies! We appreciate your business, your continued patronage and will be sure to welcome you "home" when we see you again!

"Great stay on Chincoteague Island"

5
02/05/2018

Nice, family-oriented hotel just over the bridge from the Assateague National Seashore. My daughter and I rent bikes across the street and go back and forth over that bridge for days. She loves it! We ride horses, take a boat tour, get henna tattoos, and everything else chincoteague offers from our basecamp at the best western.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Sharon. We love to see reviews that involve special family time! It sounds like you and your daughter are making special memories during your time in Chincoteague and the Best Western and we thank you for letting us be a part of that! We appreciate your business very much and thank you for your stay and for the great review! We have seen many incidents of 2nd and 3rd generations visiting with us and that always makes us happy! We hope you will return soon and visit with us again!

"island hospitality: great staff, room, breakfast, everything"

5
02/05/2018

We really enjoyed our stay. Everything was positive about it: - Our room on the third floor was large, had a refrigerator, microwave, and coffee maker, separate sink outside the toilet/shower bathroom, balcony with two chairs looking out over Maddox Blvd and towards Assateague, Laundry was on the second floor (all machines worked). - The hot breakfast was cooked well and had lots of options (waffles, eggs, sausage/bacon, cereals, breads, yogurt, fruit). They kept it stocked through the entire time period of breakfast, too; i.e., they didn't run out towards the end. - Very helpful and friendly staff. Desmond (evening) found the times for church the next morning for us; Kedrick provided restaurant recommendations, change for laundry, island information. - Our reservation was a great value. We booked during a discounted period and definitely got our money's worth. - Near the bridge to the Chincoteague National Wildlife Refuge and next door to the Museum of Chincoteague on the ocean side of the island. This is my third stay on Chincoteague in the last few years, all of them during the off seasons of spring, but my first at the Best Western. Of the three motels that I've stayed at, this one was the best value and the nicest for sitting out with coffee and a book for a little down time after hiking all day. But I have to hand it to the residents and employees on Chincoteague: everyone during all of my visits has been friendly, helpful, and welcoming.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague Island! WOW...what a great review! Would you like to come and work here as our "Marketing Director"?!?! Thank you so much for choosing to stay with us AND for taking the time to write such a detailed review of your stay with us! We are so glad you so enjoyed your stay with us and found everything to be positive. We love to hear that our guests enjoy our over sized & comfy rooms, delicious breakfast, friendly & helpful staff, lovely views and ideal location. It sounds like Chincoteague is your new "home away from home" and we hope you will return and visit with us again soon.

"Great Stay"

5
30/04/2018

Wonderful stay at best western Chincoteague. Friendly staff, clean room, great bed, quiet, and perfect location. This is the third time we have stayed here. The time before this was a little less than perfect, but we came back and we are glad we did. Everything was just as we had hoped it would be. Great place to stay when visiting Chincoteague!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and Happy Spring! We are so glad you had a "great/wonderful stay" with us! Thank you so much for returning and for taking the time to write a great review! We are delighted you enjoyed the friendly staff, clean & comfy room and ideal location...all things we like to hear! We appreciate your business very much and hope you will return again and visit with us soon!

"Always great!!!"

5
24/04/2018

This is my third time staying at this best western and it is always great. The rooms are nice, the breakfast is awesome and the staff are always pleasant. This time we had a 5 month old with us and they were very happy to see him every time we went through the door. Love this place will be back!!! Also as far as views of the lighthouse from any hotel on the island you can't beat it!!!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and Happy Spring! What a great review...thank you so much! We are so glad your stay with us is always great and we thank you for your continued patronage! It is good to hear you enjoy the nice accommodations, delicious breakfast, lovely views and friendly & helpful staff (and yes, we are always happy to see adorable babies)!!! We appreciate your business very much and hope you will indeed come back to see us!

"One of the best hotel stays ever"

5
21/04/2018

Clean, modern, spacious rooms, great breakfast. Ideal location next to the refuge. The staff is unbelievable here. They treat you like family- felt more like staying in a B&B. From making dinner reservations for us, to mailing back my friend's cooler to her when she left it, they exceeded all expectations. I have stayed in innumerable hotels over the year and this was a special stay!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague Island! Wow...what a great review! We thank you so very much for choosing to stay with us during your visit to the island and for taking the time to write such a nice review! It thrills us that you consider your time with us "one of the best hotel stays ever"! That is quite a compliment! We truly strive to exceed our guests' expectations and are so glad your stay with us was special! We truly appreciate your business and hope you will return and visit with us again soon!

"Business Trip to Chincoteague VA"

4
16/04/2018

I travel to Chincoteauge for business on a quarterly basis, and usually stay at the BW. It is quiet, out of the main drag and easy room access compared to the larger hotels right off the causeway. The staff has always been accommodating and pleasant. The rooms were renovated in the last 2 years and are fresh and clean. Hot breakfast is pretty good, and the rate are usually the lowest of the chains on the Island.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague! Thank you so much for your continued business and for taking the time to post a nice review! We are so glad you find the staff to be friendly & helpful and your room fresh & clean. We truly appreciate your business and hope you will continue to stay with us while on business (and for pleasure, too)!

"Very Comfortable"

5
16/04/2018

We had a great family weekend, in large part due to Best Western. Lots of space in the room including a small table with chairs, large upholstered chair, plenty of drawer space, large refrigerator, comfy beds, and single cup coffee maker. We enjoyed the balcony with views of the island and marsh, and also enjoyed walking to nearby restaurants, shops, and attractions.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and happy spring! We are so glad your family weekend was great! Thank you so much for choosing to spend it with us and for the great review! We are delighted you enjoyed the over-size room and lovely view from your balcony. We hope you will return and visit with us again soon!

"We are excited to go back!"

4
16/04/2018

Cleanliness is incredibly important to me when I travel and this place was very clean. I was able to relax and feel comfortable in the space. The room looked like it had been recently renovated. The pool looked inviting and would have been nice if the weather had been warmer. The location was absolutely ideal, right at the entrance to the Chincoteague National Wildlife Refuge. There were many things to do and places to eat near us. The hot breakfast was decent, though not homemade. There were lots of options for everyone in my family and we all started the day with full bellies. The space was a bit crowded, so the second morning we decided to bring food back to the room and eat on the balcony. Overall, we are excited to go back!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague Island! Thank you so much for taking the time to post such a nice review! We thank you for your recent stay with us and your kind words. We are so glad you found things clean, the location ideal and that you are looking forward to coming back! The pool and beach are wonderful when the weather is warmer and we hope you will return and enjoy all that Chincoteague and Assateague have to offer. I am sorry the breakfast areas was crowded...please know that we are in the process of expanding our lobby and breakfast area to better accommodate our guests! We look forward to seeing you again soon.

"Only marked down for noise"

4
13/04/2018

We really enjoyed our stay at this hotel. It was clean, the staff members were all exceedingly kind and friendly, and the room appeared to be recently updated. The location was great for our purposes. I would recommend a request for a top floor room, as we heard a lot of footsteps. I'm pretty sure the person above us walked around until at least 2am, then was up doing it again at 5:30am or so. Be advised that the hallways are outside, if that matters to you. I didn't think they were based upon the pictures, but this was fine. I felt safe there. Breakfast was nice.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Courtney! We are so glad you enjoyed your recent stay with us and we thank you for choosing us and for the great review! We are delighted you enjoyed the clean accommodations, friendly & helpful staff, yummy breakfast and ideal location! We are so sorry you were disturbed by noise in the room above you and we apologize for the inconvenience. We hope you will return and visit with us again (in a room on the top floor).

"Quick Business Trip"

5
12/04/2018

This was my first time on Chincoteague and was only there for one night due to business in the area. I was looking for a clean, comfortable and affordable location. This Best Western did not disappoint. I'm sure the prices will increase during the summer, but for April, this was very good price. I would definitely stay here again.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello first time visitor! Thank you so much for choosing to stay with us during your business trip to Chincoteague Island! We appreciate your business and the nice review! We hope you were able to visit Assateague and do some other "fun" things besides business...the beach and wildlife refuge are wonderful and we hope you will return and get to spend more time!

"Chincoteague Visit"

4
09/04/2018

The hotel is in a vacation location near water. The hotel has an excellent location at the entrance to a national park. Food is near. The people were very nice. The breakfast was good but not great. The biscuits were very hard but the rest of the food was good. The rooms are large with plenty room to sit and rest. The bed was comfortable and allowed a good nights rest. The hotel and rooms were very clean. The internet was good with no service problems.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague Island! Thank you so very much for your recent stay with us and for taking the time to post a great review! We are so glad you enjoyed our location, friendly staff, good breakfast and large & comfy & clean rooms...all things we like to hear from our guests! We appreciate your business very much and hope you return and enjoy the warmer spring & summer months with us!

"Exceptional facility, service, people."

5
05/04/2018

This was our second time here. I wish we could have stayed longer. One of the top five places we have stayed - ever. Many many thanks to Christa and Kedrick for their kind service. They are the best. A great team!!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Todd and happy spring! Thank you so very much for choosing to stay with us during your trip to Chincoteague Island and for the great review! We appreciate your business and continued patronage! I will pass on your kind words to our staff...they are indeed the BEST! We hope you will return soon and visit with us again!

"Exceeded expectations"

5
05/04/2018

Excellent location next to Assateague Island, with a bike rental across the street. The rooms are large enough for a small table & chairs with views onto the patio & swimming pool. Landscaped nicely. Since we visited off-season, there was much less traffic & the swimming pool still covered, but can imagine it's quite crowded, hustle & bustle in the summer. Reasonably priced, too.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague Island! Our goal truly is to exceed our guests' expectations, so when I saw the title to your post, it made me smile! Thank you so very much for choosing to stay with us while visiting the islands and for taking the time to post a great review! We appreciate your business very much and are so glad you enjoyed your stay. The summers are busy, but the "feel" of the islands is never really that of "hustle & bustle"...that's what people love about coming here. Please return when the weather is warmer, the pool is open and the breeze is relaxing!

"Last 4 visits to Chincoteague, this hotel the best"

5
05/04/2018

We have stayed at four different hotels on the island, and so far this one is the best. Clean, friendly staff, great breakfast, I would stay here again. We stayed off-season, have no idea what prices are in summer, but I plan on finding out.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Maria and happy spring! We are so glad you keep coming back to Chincoteague and are so glad you stayed with us and found us to be the "Best"...that's what we like to hear! We thank you for choosing to stay with us and for the great review! There is so much to do and see in the spring and summer on Chincoteague and Assateague and we hope you will return and visit with us again soon!

"Great Place!"

5
04/04/2018

Fabulous place.....the people were very friendly.....the place was very clean.....breakfast was great......and close to everything.......A- plus operation! Would definetly return to this hotel! And we even saw plenty of wild horses........

"Excellent Family Weekend!"

5
03/04/2018

The hotel is located right next to Assateague Island and to the Bike Depot. It was very convenient to rent and ride to the park and explore. The hotel staff was friendly and helpful especially Kedrick! The kids received a small Easter goodie basket and cookies. The view of the sunrise and sunset was perfect! Highly recommend for couples or families!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Kristen. We are so glad you chose to spend your Easter weekend with us! Thank you so much for your stay and the great review! We love to hear that families come to Chincoteague and enjoy all that the island (and Assateague) have to offer. We are delighted you enjoyed our ideal location, friendly & helpful staff and the beautiful view and we thank you for your high recommendation. We truly appreciate your business and hope you will return and visit with us again soon.

"March Getaway"

5
29/03/2018

We always enjoy our stay! Great Service and Accommodations. Hotel next to Assateague Island where there is lots to do - beach, trails, ride bikes, climb up in lighthouse, wild ponies, just enjoy nature!

"friendly!"

5
29/03/2018

My daughters and I had a great time here. We got cookies on arrival and then a call to make sure we were getting settled in and didn't need anything more. Every time we walked by the front desk, they were ready with a nice greeting. The girls loved the breakfast bar, and the room was comfortable too!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Amy! We are so glad you and your daughters enjoyed your visit with us! Thank you so much for choosing to stay with us and for the great review. We are so glad you found the staff to be so friendly and helpful and your room comfortable. I hope your "girls' getaway" was memorable and hope you will return and make some more memories!

"YES YES YES"

5
29/03/2018

To start, the staff is OUTSTANDING - their genuine hospitality was so very much appreciated and made all the difference in the world for my weekend escape. Perfect restaurant recommendations;). All of the staff I encountered were terrific. The property and my room was clean and the bed comfy. The breakfast was such a perk and it was enjoyable to eat and chat with other guests. The location was perfect - there was only one smaller property next door that was closer to the entrance to the beach and marshes and the PONIES. Absolutely within walking/biking distance. Free parking, WiFi (I did have to work some) and terrific view from the balcony.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Kristin! Wow Wow Wow! We loved your review! Thank you so much for taking the time to write about your experience with us and for all of the kind words! We appreciate your business and thank you for choosing to stay with us for your weekend escape! We are delighted you enjoyed the friendly & helpful staff, clean & comfy room, enjoyable breakfast and the ideal location and view...all things we like to hear from our guests! We hope you will return and visit with us again soon!

"Most AMAZING Hotel Ever - Made us feel at home away from home"

5
24/03/2018

My husband and I have been coming to Chincoteague Island for the last 5 years to celebrate our wedding anniversary. Every year that we come, the staff at Best Western are truly AMAZING. We stayed a week this year and never missed home at all as the staff here made us feel at home. Not just one staff member but the whole team. Our room was spotless and cleaned every day. Coffee was hot and so good. Breakfast was so fulfilling. The staff gave us great recommendations for dining and attractions to go to. I would recommend this hotel to everyone. You can't go wrong. Lastly when you check in they provide you with fresh baked cookies. What a treat. I could go on and on but hopefully you get the idea. Thank you to Dawn, Kedrick, Tanya, Dee, Ann, Desmond, Both Beth's and the rest of the team. This year was the best vacation my husband and I have had in 15 years.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague Island! WOW...what a great review! We LOVE your title! I often say that the greatest compliment we can get is when our guests tell us they feel like they are at "home" when they stay with us! We thank you so very much for staying with us over the years and for your kind words! We are delighted you want to spend your anniversary with us and all that Chincoteague and Assateague have to offer. We are truly blessed to have guests like you and we look forward to seeing you again soon!

"Quiet and comfortable"

5
22/03/2018

Returned to the Island after not being there for 8 years. Walking into the hotel was like returning home. The staff was welcoming and friendly. The room décor hasn't changed, but room was very clean and comfortable. Plenty of hot water for showers, only suggestion would be maybe put something up in bathroom about hot water as it gets very hot if you are not paying attention (would scald a child/elderly person very easily) Even though hotel is on the main (only road) going to Assateague, very little outside noise was noticed (traffic wise it is the slow season, but there was work being done around the pool right outside out window and noise was not an issue). Happy we returned for a short get away.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and happy spring! All of us at the Best Western Chincoteague Island are so glad you returned to the island AND to our property! Thank you so much for staying with us and for the great review! We are also delighted you enjoyed the welcoming staff and clean & quiet & comfortable room. We certainly hope you will return again soon and stay for a while!

"Super Location"

5
15/03/2018

Had an amazing stay. The free breakfast is worth the stay alone, but the location is the best. At the end of the strip and right at the entrance of the Wild Life Refuge. Out the parking lot and to the right there is endless stores, shops, restaurants, food venders, parks, and ice cream. In May of 2018 a Water Park a hop skip and jump away. Out the parking lot and to the left is a museum, crab catching, wild life area, light house, and an endless beach at the ocean. The staff is friendly helpful and very pleasant. Great stay at a great location.

"A Fantastic March Getaway"

5
14/03/2018

We recently stayed at your hotel as part of our anniversary celebration and springtime pilgrimage to Chincoteague and Assateague. We've always enjoyed your accommodations and hospitality in the past, yet it has been a few years since we have returned to your resort. We were quite surprised at the renovations that have taken place since we were last there. Our room was inviting, cheery and bright, and felt spacious and "new." Beds were comfy, rooms were quiet, bathrooms sparkled, the housekeeping was immaculate, and even the outside amenities looked their best! We were welcomed with roses, chocolates, and champagne, compliments of the staff, and had a perfect balcony view of both the Lighthouse and the channel separating the two islands. We enjoyed driving through Assateague and catching the sky colors at sunset. After eating a delicious complimentary breakfast the next morning, we returned to Assateague for some beachcombing and bird watching. We found your staff to be extraordinary. We liked the degree of service at breakfast -- assistance if needed, but given the freedom to serve ourselves.The front desk contributed to our positive experience as well, welcoming us with chocolate chip cookies, and researching wind restrictions on the Chesapeake Bay Bridge Tunnel, appropriately timed for our departure. We never walked by the desk without the staff sharing a kind word or greeting. When it was time to check out, we headed home, knowing that we will return for a longer stay next time. Thank you for making our anniversary such a memorable one and offering your guests such a positive experience on the Shore.

"Great time"

5
12/03/2018

Great location, with a beautiful view. It's a lovely hotel with friendly staff. Breakfast was good. We'll definitely return. The hotel was well decorated, comfortable and clean. It was a wonderful weekend getaway and this was the perfect hotel!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague Island! We are so glad you had a great time while visiting with us! Thank you so much for choosing to stay with us and for the great review! We are delighted you enjoyed the ideal location, beautiful views, friendly & helpful staff, yummy breakfast and clean & comfortable accommodations! We love to hear our guests say we are the "Perfect" hotel! We appreciate your business and do hope you will return and visit with us again soon...spring is just around the corner!

"Home away from home"

5
25/02/2018

This was my second time staying overnight off season at the Best Western Chincoteague Island. The hotel has one of the best locations on the island. It is right at the entrance to Assateague and has a fabulous view of the marsh and channel. The property is older, but is well maintained and clean. The beds are comfortable, which is always important. The bathrooms are spacious, not cramped, and the rooms are simple yet have everything you could need. I love the balcony with chairs to enjoy the view. Breakfast is simple, but it's good and plentiful. Let me get to the main reason for my 5 star review; the staff is wonderful. I did not encounter anyone from front desk to house keeping that didn't have a smile and hello. They went out of their way to help and I felt like I was staying with friends rather at a hotel. They absolutely made my visit, and I left with a huge smile.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague! Wow...what a great review! Thank you so much for taking the time to write about your experience with us! We appreciate your business very much and are so glad your time with us was pleasant and memorable! We thank you for being a return guest and we are delighted you enjoyed our ideal location, beautiful views, spacious & clean rooms and our wonderful staff! I often tell people that our greatest compliment is when guests tell us they feel like they are "coming home" when they stay with us! Our staff truly strives to treat our guests the way they would want to be treated while on vacation. I will pass on to the staff your kind words and we truly hope you will visit with us again soon!

"Excellent property and wonderful staff"

5
24/02/2018

Such a great staff, clean room, good view and sufficient breakfast. Very close to the nature preserve. Will definitely return if we get the chance. Thanks Sandi, you were so helpful and kind. Everything you recommended was wonderful!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Mary Ann and greetings from Chincoteague Island! Thank you so much for choosing to stay with us during your trip to the island and thank you for the great review! We are so glad you enjoyed our wonderful staff, ideal location and clean accommodations. We hope you will indeed return and visit with us again. Happy spring!

"Always enjoy our time at the Chincoteague Best Western"

5
21/02/2018

The room amenities are just perfect for the overnight guest. The room is not cluttered with a bunch of stuff that you do not use/need, but all the essentials are there and working. The location is perfect for travel to the beach, and to town. One of the best things about the location is the staff that work at the Best Western Chincoteague.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Ken! We are so glad you always enjoy your stay with us! Thank you so much for your continued patronage and for the nice review! We appreciate your business and thank you for the kind words! Our location and especially our staff set us apart and we are delighted you enjoy them both! We look forward to seeing you again soon!

"Great time in Chincoteague"

5
20/02/2018

We came for a short vacation on President's day. It may not be the best time to visit as many of the attractions are closed. But it was still well worth our time. The hotel was nice and comfortable. The room was very clean. I take my hat off for the staff. The nicest people you will meet in any hotel. Kind and welcoming.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague Island! We thank you so very much for staying with us over the long President's Day weekend! We are so glad your time with us was comfortable and your accommodations clean. Our staff truly strives to make our guests feel welcome and "at home". Thank you for taking the time to post a review. We hope you will return when the weather gets warmer and more of the restaurants, gift shops, etc. are open. Chincoteague and Assateague have so much to do and see and we hope you will consider returning and visiting with us again soon.

"5-Star Hotel"

5
18/02/2018

This hotel is awesome. Friendly staff, great breakfast, beautiful decor and close to everything Chincoteague Island has to offer. They even offer you chocolate chip cookies upon check in - it really is the little things that make this hotel special.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from the islands! Thank you so much for choosing to stay with us during your recent visit to Chincoteague Island and for the great review! We are so glad you consider us to be awesome and a 5-star hotel! It is so good to hear that you enjoyed our friendly & helpful staff, hearty breakfast, lovely accommodations and ideal location. It is also nice to know you appreciate the little ways we try to make our guests' visit special! We truly appreciate your business and hope you will visit with us again soon!

"We love this place!"

5
16/02/2018

This is the seventh year that we have come to Chincoteague in the winter and stayed at the Best Western. They never disappoint us with their great service, friendliness and dedication to improving the property. Clearly, the owners and staff take pride in their property and work hard to keep it updated in a somewhat harsh seaside environment. We just cannot say enough good thing about the staff and their kind and friendly service. It is right over the causeway from Assateague and the park so you cannot find a better location for enjoying the winter wildlife at the park. Good internet, nice views over the balcony, and VERY CLEAN which is most important to me!! We will be back. Keep up the good work!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
WOW! Thank you so much for the great review!!! We appreciate your patronage over the years and are so glad you "LOVE" staying with us! The staff is truly amazing and truly strives to treat our guests the way THEY would want to be treated while on vacation. Everyone does indeed take pride in our property and we thank you for your kind words! We are also glad you enjoy our ideal location, lovely views and clean accommodations....all things we like to hear from our guests! We appreciate your business and hope to see you again soon. The spring and fall are wonderful times to visit....fewer people, bugs and humidity!

"Outstanding staff "

5
13/02/2018

I have never experienced such amazing staff at a hotel before. Every single staff member expressed genuine care for our comfort during our stay. I'm so glad we stayed here. It's an older building that has been updated over the years, but the wonderful staff make everything great.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello! Everyone at the Best Western Chincoteague Island wants to thank you for choosing to stay with us during your recent visit to our island! We are so glad you found the staff to be amazing....everyone here truly strives to make our guests feel welcome and "at home"! We truly appreciate your business and hope you will visit with us again soon!

"Great service!"

5
05/02/2018

From check-in to free chocolate chip cookies, this Best Western shone. Everyone on staff was friendly and helpful, offering to find items such as a certain tea when it ran out. Free coffee and tea were available in the lobby throughout the day, not just at breakfast. The staff seemed genuinely interested in making sure our off season stay was a pleasure.

"Great location, friendly staff!"

5
05/02/2018

This is a great little hotel. Our room was spotless. I judge cleanliness on the shower curtain. If there is any signs of mold, I question the cleanliness. I am very happy to report a brand new shower curtain was hanging . Our TV reception was a bit spotty, we would loose audio for about 3-5 seconds at a time but we were not on the TV very much. The breakfast area is a bit tight with a group, as was the case with our stay. The people working at the hotel in all capacities were extremely friendly and helpful. I would definitely return to this hotel that has a GREAT location just outside of the Wildlife refuge.

"Fabulous Hotel, Fabulous Staff in a Great Location"

5
02/02/2018

This is the best hotel my family and I have stayed in, in a very long time! It is off-season, but we were told that hunters generally occupy numerous rooms during this time of year. The building is made well-enough that we never heard anyone. First, let me say that the staff is amazing! Beth checked us in when we first got there and she was so very helpful and got us checked in so quickly. Beth also gave us some good suggestions of places to eat in the off-season. Not only did Beth get us checked-in quickly, she also talked to us like friends, and we felt like we had known her for years. Beth also made sure we got our rewards points and a $10 gift card we were applicable for. She is a very sweet and very helpful lady. The hotel room was awesome! The beach decor was so nice, even the carpet had a beautiful pattern to it. The room was very spacious and clean, as well as the bathroom. Everything about the room was nice, it was simple and elegant at the same time. The internet worked very well, and the TV was very nice. The refrigerator and microwave also came standard in the room and worked very well. The shower worked so great, the water pressure was awesome and the shower drained so well. The cleanliness of the entire room was very impressive. The balcony was also very nice for watching the sun come up over the lighthouse and inlet. The bed was very comfortable with fresh, crisp, clean sheets. We had 3 people in the room and the beds were both queen sized, which was very nice. We went down for breakfast the next morning and we were greeted in an extremely friendly manor by Kitty (who runs the breakfast area) and Kedrick (who was running the front desk). We felt like long-time friends instead of customers. The breakfast was very nice and had hot items (eggs & cheese and meat), plus waffles with multiple fresh toppings, cereals, fruits, breads, juices, and yogurts. Kitty stopped by and asked us multiple times if we needed anything and if everything was ok. She was very sweet and helpful. Kedrick was also very helpful when we came to check out and we were given the fast check-out, so it only took a few minutes. However, we stayed a little longer just talking about local history and events, since the front desk was slower, because of the off-season. If you are ever in the Chincoteague area and want to stay the night, my family and I highly recommend the Best Western Chincoteague Island. You won't get a friendlier staff or a nicer, quiet stay anywhere else on the island. We definitely plan to go back and stay longer next time. If I could give it more than 5 stars I definitely would.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague Island! WOW! What an incredible review! Thank you so very much for taking the time to write all about your experience with us and for your very kind words! We are all delighted you had such a great experience with us. We appreciate your business very much and we thank you for staying with us while visiting the island. Our staff is indeed exceptional and we consider our greatest compliment to be when our guests say they feel welcome and "at home"! It was nice of you to mention the staff by name, and I will pass on to them your comments and kind words! We certainly hope you will return and visit with us again soon...the spring and summer are beautiful times to visit and Chincoteague and Assateague and there is so much to do and see. We look forward to welcoming you "home"!

"Wow...These Folks Do It Right"

5
26/01/2018

Checked in for a 2 night stay, off season, & immediately was impressed by the super friendly & helpful front desk staff. Bright, spacious room, great TV channel choices, comfy bed, power shower, above average wifi & a really nice in-room coffee maker & microwave. Complimentary breakfast is pretty good...especially the biscuits & sausage gravy & the entire property is clean & well maintained. We'll visit Chincoteague again & will never stay anywhere else but here.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague! Wow...what a great review! Thank you so much for choosing to stay with us and for taking the time to write such nice comments! We truly appreciate your business and kind words and are delighted your experience with us was such a good one. It is good to hear that you plan to visit again and that you will stay with us...we look forward to having you. We hope this new year brings you much health and happiness!

"Anniversary Celebration"

5
18/01/2018

The Best Western Chincoteague Island staff and facility were absolutely awesome! They provided personal attention, friendly atmosphere, unhurried great breakfasts, a beautiful view from our spotless room, with fast speed WI-Fi connections. Couldn't have had a better location that met our needs: quiet, privacy, nearby excellent restaurants (select days and hours), OPEN Creamery , and of course the opportunity to tour Chincoteague Island, to see the multitude of waterfowl, the nesting eagles, deer, and of course the ponies. A great time of year if you don't like crowds, mosquitoes, and sweltering heat. Dress appropriately and have a memorable time! Allan & Carol - 47 years

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Carol and Happy Belated Anniversary! Thank you so much for the wonderful review! We appreciate your business and kind words and we are so glad you had such a memorable visit! We love to hear that our guests enjoyed themselves and the friendly & helpful staff, great breakfast, beautiful views, clean room and ideal location! This time of year really does offer a unique experience on Assateague and Chincoteague and we are so happy you shared it with us! We hope you make a trip to Chincoteague an anniversary tradition!

"Winter Visit"

4
15/01/2018

Unfortunately, the weather was not the greatest and it was very cold, but the hotel accommodations were very good. The staff was excellent, the room was spacious and clean and the breakfast was ok to get us going in the morning. The balconies offer a nice view of the lighthouse, but the entrance to the rooms are outdoors in the rear. OK for good weather, not so for bad. Offseason rates were very good. If we ever go back, it will be when the weather is warmer. The bike path to the National Refuge is very close to hotel.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello winter traveler! Thank you so very much for choosing to stay with us during your chilly trip to Chincoteague! We appreciate your business and the nice review! We are delighted you found your room clean & spacious, our staff friendly & helpful, the location ideal and the view lovely. The warmer weather is indeed ideal and offers so much to do and see and we hoe you will return in the spring and/or summer!

"A Home Away from Home"

5
03/01/2018

We love the Best Western in Chincoteague!!! The staff is beyond excellent...from the front desk staff ( Christa, Desmond, Garry, and Beth ) to the breakfast attendants ( Anne and Kitty) to the Housekeeping ( Tanya). They exhibit consistent professionalism and the friendliness which makes us feel immediately at home!! The rooms are spacious and well appointed... the private balconies offer a restful place to enjoy a bit of relaxation ... and the convenient location all add up to an A plus getaway!! We have been coming to this Best Western for more than two years...whenever we visit the Island and we will return many times in the future!!! It is indeed a perfect "home away from home"!!! Thank you!!!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and Happy New Year! I have said many times that the greatest compliment we get is when our guests say they feel like they are "coming home" when they stay with us! Thank you so very much for your loyalty and continued patronage. We appreciate your business very much and thank you for the wonderful review! We are truly blessed to have the staff that we have....they strive to treat our guests the way they would want to be treated while on vacation, and each one takes great pride and ownership in their work and this property! Of course, it makes their jobs easier (and so pleasant) when we have guests like YOU! Thank you, again, for your kind words and we look forward to seeing you again soon!

"VIP on Free BW Points"

5
03/01/2018

Location next to Assateague Island National Park, home of wild ponies and subject of the classic book "Misty" by M. Henry. Great hotel. Friendly staff. Nice free breakfast. Assigned VIP room even though our stay was completely free. We also found the town of Chicoteague full of interesting small shops. Found a small family owned restaurant called Bill's Steak House. Not only the most delicious food we have ever had in decades of eating out, but large portions to insure dinner for the next day. I had the filet. My husband had lobster tail. Destination location. Beach, Chincoteague wild ponies, shopping, home made salt water taffy, old time movie theater, water fowl carvings, and a hidden jewel of a restaurant.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Greetings from Chincoteague island! Wow...you need to come and work for the Chamber of Commerce here! Thank you so very much for taking the time to write such a great review! We are thrilled you had such a wonderful experience while visiting Chincoteague Island. We appreciate your business very much and thank you for choosing to stay with us. We are truly delighted you enjoyed our location, friendly staff and hearty breakfast. We wish you a very happy new year and hope to see you again in 2018!

"Excellent option for beach vacation"

5
26/12/2017

There are no hotels on the beach because it is a national wildlife refuge so this is an excellent option. The hotel is closest to the national wildlife refuge so it is not within walking distance of “downtown.” However, there's a restaurant next door and McDonalds across the street. There is also a bike rental and horse enclosure across the street. The room was very clean. The bathrooms in rooms with king beds do not have a lot of counter space but the rooms with double beds do. The staff is wonderful and knowledgeable. You can buy lunches to go and rent beach equipment. They will allow you to take the pool towels to the beach but will charge you if they aren't returned. The only downside is that the breakfast area can get crowded because it isn't very large.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and Happy New Year! Thank you so much for your great review! We appreciate your business and thank you for choosing to stay with us for your beach vacation! We are so glad you enjoyed our ideal location (closest to the beach). We are delighted you found your room clean and the staff friendly & helpful. I am sorry the breakfast area was crowded! Please know we will be expanding the breakfast and lobby area over the winter to better accommodate our guests! We hope you will return and enjoy our improvements!

"Best Western Chincoteague, VA"

4
23/12/2017

Great place to stay for our photography trip to Chincoteague. The staff was very accommodating and the front desk lady went out of her way to allow us to use the breakfast area to sit and work on our pictures after our day out. The rooms were clean and very comfortable. Breakfast had plenty of items to pick from each day.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Greetings and Happy New Year! We are so glad you chose Chincoteague for your photography trip! Thank you so much for also choosing to stay with us and for taking the time to write a nice review! It is always good to read that our guests thought we are a "great place to stay" and we are delighted you found the staff friendly & helpful, the rooms clean and comfy and breakfast to your liking! We hope you will return and visit with us again soon...Chincoteague and Assateague offer many beautiful settings any time of year!

"Wonderful Wildlife"

4
15/12/2017

This hotel is situated less than a mile from a wonderful wildlife refuge. Go out the door, cross the bridge, and you are in wildlife heaven: wild ponies, egrets, snow geese, great blue herons, ospreys, sandpipers, woodpeckers, Sika deer, and more.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Carolyn and Merry Christmas! Thank you so much for staying with us during your visit to Chincoteague Island. We appreciate your business and thank you for taking the time to write a review! We are so glad you enjoyed our convenient location! It sounds like you really enjoyed Assateague Island and the beautiful wildlife refuge. We hope you will return again soon and hope you will stay with us!

"Traveling north"

4
14/12/2017

Clean, hotel staff very friendly and attentive, great location, plenty of area dining options still open which is a plus for off season travel, lodging quality consistency with other nice best westerns.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello North bound traveler! Thank you so much for stopping in Chincoteague and for staying at the Best Western Chincoteague Island! We appreciate your business and the nice review! We are so glad you found your accommodations clean, the staff friendly and helpful and the location ideal! We hope you enjoyed your stay with us and hope you will return on your way back! Merry Christmas!

"Chincoteague"

5
09/12/2017

Not only is Chincoteague VA a beautiful place to visit but, Best Western is an excellent facility to stay at!!!! Quality of care is excellent. This hotel presents and performs the way all hotels should model after.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Margery and Merry Christmas! Thank you so much for taking the time to write such a great review! We thank you for choosing to stay with us while visiting Chincoteague Island and we are so glad you enjoyed our lil' slice of heaven! Thank you so much for considering us a hotel worthy of setting an example...that is quite a compliment. We truly strive to treat our guests the way WE would want to be treated while on vacation! We hope you have a wonderful holiday season and hope to see you in 2018!

"BWCI"

5
07/12/2017

Always a pleasurable experience, and I refuse to consider any other place to stay on Chincoteague Island. We have a long history with this hotel and staff. They always treat us as valued guests. If they don't have something, then I don't really need it.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Kara! We love your review! If we don't have it...let us know and we'll go get it for you! We so appreciate your many years of friendship and thank you for your loyalty, patronage and the great review! We are fortunate to have special guests like you and we look forward to seeing you again! Merry Christmas!

"great place to stay"

5
05/12/2017

this was our first visit here and I would recommend the best Western Hotel as a place to stay . it has a great location . a diner is next door with good food . The hotel is clean and comfortable . the staff is professional .

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Elizabeth! We love our first time visitors and are so glad you were pleased with your stay! Thank you so much for choosing to be our guest and for the great review! We are delighted you enjoyed our convenient location and clean & comfortable accommodations. We thank you for your recommendation and hope to see you in 2018. Merry Christmas!

"Best Westen Chincoteague"

5
05/12/2017

We were greeted by friendly and helpful staff members at check in. It is a great location to get to the wildlife refuge; maps of Chincoteague and the refuge were right at the front desk. Breakfast was very good. Coffee available in lobby all day. Highly recommend. Will stay there in the future.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and Happy Holidays! We are so glad you chose to stay with us during your trip to Chincoteague Island! We appreciate your business and the great review! We are delighted you found the staff to be so friendly and helpful, the location ideal and the breakfast to your liking! Thank you so much for your high recommendation and we look forward to seeing you again soon. Merry Christmas!

"Cozy Hotel with Friendly Staff"

5
01/12/2017

Spent two nights - impressed by the really friendly staff, immaculate rooms, and public areas. The management has clearly made a personal investment in creating a comfortable atmosphere with extra touches.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Greetings from Chincoteague and Happy Holidays! Thank you so much for staying with us while in Chincoteague Island and for the great review! We are delighted you found the staff friendly, the accommodations immaculate (we love that word) and your stay comfortable. We do indeed take special pride in our property and always treat our guests the way WE would want to be treated while on vacation! We hope you have a very Merry Christmas and look forward to seeing you again soon.

"Excellent location, good value!"

4
27/11/2017

Comfortable accommodation with easy access to Assateaque Island National Wildlife Refuge as well as the best of Chincoteaque Island restaurants and attractions. Friendly staff were very helpful and knowledgeable and made our visit very enjoyable.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Jean. Thank you so much for your stay with us during your visit to Chincoteague Island and for the nice review! We appreciate your business very much and are delighted you enjoyed the comfortable accommodations, excellent location and friendly & helpful staff! It is so nice to hear that your stay was enjoyable and we hope you will return and visit with us again soon!

"My stay at Chincoteague Island, Va. BestWestern Hotel"

5
27/11/2017

Excellent weather, excellent hotel, a superb experience all around. I am a wildlife photographer, and have to result to staying in many types of hotels, some not always up to par. The BestWestern in Chincoteague made my weekend a resounding success.

"The perfect family vacation."

5
27/11/2017

You turn east from route 13 onto route 175 and proceed 10 miles to just short of the entrance to the Assateague national wildlife park,a bird watchers paradise.The Best Western is on the left.On the way you have passed the Wallops Island NASA museum and the military airport.The museum is appropriate for all ages and the visit will last an hour. The beach is only a 10 minute drive from the hotel and you may see wild ponies on the way.You can stop and see the wildlife museum and climb the Chincoteague Lighthouse. A one week pass per auto is $10 ,bicycle riders are free. The beach is wide,white and well maintained! Chincoteague has all the tourist stores, amusement games you could ask! Fishing trips are readily available the seafood restaurants are abundant.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague Island! We are so glad your family vacation was "perfect"! Thank you so much for choosing to stay with us and for taking the time to write a review. It sounds like you and your family "did it all" and enjoyed it! We really hope you will return and visit with us again.

"Home away from home"

5
20/11/2017

We had such a lovely time at the Best Western on Chincoteague Island!! The hotel was clean and in a great location. The staff was warm and welcoming and went above and beyond to make our stay comfortable and relaxing. They helped us find the restaurants that were open off-season, they provided us with games to play and suggestions of things to do. We don't travel that often, but rarely do we find staff so friendly and hotels with so many amenities included. We will definitely come back another time.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague Island! Wow...what a great review! We are so glad you had such a lovely time in Chincoteague and at the Best Western! Thank you so much for choosing to stay with us and for taking the time to post a review. We are delighted you found the accommodations clean and the location ideal. The staff truly strives to ensure every guest feels welcome and "at home" and we look forward to welcoming you "home" again soon!

"Great location -"

5
19/11/2017

We were in the area to see the wild horses and hotel was in the perfect location. The room was clean and met our expectations. The staff was very friendly. The only issue was there was very little room in the breakfast area. We are planning another trip in the spring and will most likely stay at this location - wish the pool was inside, but understand that is not possible!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Alison! We are so glad you decided to visit Chincoteague and thank you for staying with us! We appreciate your business and the great review! We are delighted you enjoyed our convenient location...we hope you got to see some ponies. It is good to hear that you found your room clean and the staff friendly. I do apologize for the crowded breakfast area, though. Please know we will be expanding the lobby and breakfast area this fall/winter to better accommodate our guests. We hope you will return in the spring and enjoy our improvements.

"Great Service @ Chincoteague"

5
18/11/2017

Unbelievable service, everyone from the Front Desk staff, to the breakfast area, to the cleaning personnel were extremely attentive and accommodating. I have not experience this level of service before, not even in 5-star hotels. A great location to visit the Assateague Island Natural Reserve or watch (walking distance between the hotel and the Reserve) rocket launches from the Wallops Island Flight Facility.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and Happy Thanksgiving! Wow...what a great review! Thank you so very much for choosing to stay with us while visiting our island and for taking the time to post a review! We are so happy you enjoyed our exceptional customer service! We truly strive to ensure every guest feels welcome and that we exceed their expectations! We are also glad you enjoyed our ideal location. Please return and visit with us again...we look forward to seeing you!

"One of the best Best Westerns"

5
13/11/2017

I've been to many Best Western hotels around the county and I have to say this is one of the very best, in terms of cleanliness, friendly staff and a modern appearance. It also has a great location being right next to the park entrance. You can walk right outside and have a great view of Assateague Island, the lighthouse and Wallops Island launch area if there are any launches occuring during your stay. The breakfast area is a little small but the selections are well stocked and good. The internet service was average and could be a little faster but usable.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Steve! We are so glad you consider us to be one of the very "Best" Best Westerns! That is music to our ears! We are delighted you found the location ideal, the accommodations clean and modern, the view lovely, the breakfast to your liking and the staff friendly & helpful! Please know that we will be expanding the lobby and breakfast area this fall/winter to better accommodate our guests! We appreciate your business very much and hope you will return and enjoy our improvements!

"Best Staff ever"

5
13/11/2017

Great staff overall at this hotel, especially Garry. Made us comfortable and were very welcoming. Hotel is very close to Chincoteague National Park and made it easy to come and go to warm up and use the bathrooms......Hotel is very clean, good beds, and good breakfast in the morning. Will definately stay here again.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague Island! Thank you so much for choosing to stay with us during your trip to our island and for the great review! We are delighted you found the staff to be so friendly and helpful. We truly strive to ensure every guest feels welcome and "at home"! We are also glad you enjoyed our location and found your accommodations to be clean and comfortable. We appreciate your business very much and look forward to seeing you again!

"Great Mini Vacation"

5
10/11/2017

Great location. Classic, but well maintained "lodge" feel but this location was updated to Best Western chain standards. That's the charm of this facility, all the lobby and my room had very warm decor with artful reminders of the beautiful area. The wild ponies, wildlife reserve and the history of the Chincoteague waterway, were used. Obvious that maintenance and housekeeping are top priority. Staff was friendly and knowledgeable and proud of this location. Breakfast was great and plentiful. Looking forward to visiting again in the future.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Debbie! Would you like to come and be our "Marketing Director"?!? We thank you so much for the GREAT review! We are so glad you enjoyed all aspects of your stay...from the ideal location and classic charm to the friendly & helpful staff and plentiful breakfast. Thank you, too, for noticing that the owners and staff take a great deal of pride in our property and truly strive to ensure our guests have a wonderful experience! We do indeed hope you will return and visit with us...we look forward to having you!

"Chincoteague"

5
08/11/2017

Clean and comfortable hotel in an excellent location next to the park entrance and a small museum. We brought bikes and road them right into the park. Breakfast was included and well-stocked. We definitely recommend!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Kirstin and greetings from Chincoteague Island! We thank you so much for choosing to stay with us during your trip to the island and we appreciate the great review! We are delighted you found your room clean & comfortable, the breakfast to your liking and the location ideal...all things we like to hear! We thank you so much for intending to recommend us and we hope you will return and visit with us again soon!

"Best Chinco Hotel ever"

5
08/11/2017

i was welcomed with a smiling clerk right away. The staff was so helpful friendly and professional. the room was clean and spacious. i would stay here again. the location was accomodating too. coffee tea breakfast was a plus. thank you all. Manny Ruiz

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Manny! We are so glad you consider us to be the "Best" (we think so too) and thank you so much for the great review! We are delighted you found the staff to be so friendly & helpful, the room clean & spacious and the location ideal! We appreciate your business very much and hope you will return and visit with us again soon!

"Lovely Hotel, Great Location, Wonderful Staff"

5
07/11/2017

If you are lucky, you will be welcomed by Christa and Desmond, when you arrive at this well-located lodging. (Christa worked out a tricky booking dilemma for me with great kindness. Thank you!) My room, with an outlook of the beautiful coastal wetlands, was clean and attractive and comfortable. VERY highly recommended.

"BW at Chincoteague Island"

5
06/11/2017

I would recommend this hotel to anyone, the staff was great the hotel was very clean. Very close to the national park. Breakfast was great. Room outstanding. it was at the end of the island but close to everything.

"Best Location on the Island"

5
04/11/2017

This is the place to stay if you want to be right near the Animal Refuge, and the Beach. The hotel was clean, friendly, coffee and tea is offered all day with fruit. The front desk was very knowledgeable on giving ideas what to see and where to eat.. We were there off season and on a Monday so we missed out on the Museum right next door.Cannot wait to return. The breakfast was very good and everything was fresh.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague! Thank you so very much for choosing to stay with us during your trip to Chincoteague Island and for the great review! We are so glad you enjoyed our ideal location so much and that you found your room clean, the staff friendly & helpful and the breakfast fresh and delicious. We are sorry you were not able to visit the museum next door...it is a real treat so we hope you will return and visit with us again and get to see and experience more of the things the island has to offer. We appreciate your business very much and look forward to seeing you again!

"Convenient and relaxing!"

5
30/10/2017

We've stayed here the last 2 visits and it's the best place for what you pay! Convenience to wherever you want to go especially to Assateague Island! Great friendly staff who makes your stay relaxing!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Doretha! Thank you for returning to the Best Western Chincoteague Island and for the nice review! We are delighted your time with us was relaxing. We are also glad you enjoyed our convenient location. We hope you will return and visit with us again soon.

"Best Place on Chincoteague Island To Stay"

5
30/10/2017

The only place on Chincoteague Island that I stay. Have been there many times and will definitely return. The staff are very friendly and accommodating. The hotel is very clean and comfortable. I have never been disappointed.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague Island! We love your title and are so glad you consider us to be the "Best"! Thank you so much for your recent stay with us and your continued patronage. We appreciate your business very much and thank you for the nice review! We will continue to strive to exceed your expectations and we look forward to seeing you again soon.

"Always Enjoyable!"

5
29/10/2017

This is our go-to place on the Island. It is in a great location, the staff is wonderful, and the place is absolutely beautiful. The rooms are nicely furnished, always clean, and comfortable. The breakfast is quite good and if the weather is nice, it is fun to sit out on the covered patio and enjoy the view. The location is the best of all the hotels on the Island since it is located right at the end of the causeway leading to the Chincoteague National Wildlife Refuge and the beach on Assateague Island. You can even walk from the hotel and be in the refuge in about 10 minutes. Tops in our book!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Fred! WOW...what a great review! Thank you so much for making us your "go-to place" on the island and for taking the time to write such a nice review! We appreciate your business and continued patronage very much and we strive to ensure that every stay with us is as good or better than the one before. Thank you, again, for choosing to stay with us and we look forward to seeing you again soon!

"Great place for a low key girls weekend"

5
29/10/2017

The hotel was clean and in a great location to go and see the ponies. The beds were comfy and the wifi worked well. The staff was friendly and it was nice to have a breakfast included. Our balcony was in the front of the hotel and the view of the lighthouse was nice. It was convenient for visiting Chincoteague National Wildlife Refuge. Looking forward to a future stay here.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Greetings from Chincoteague Island! We are so glad you chose the Best Western Chincoteague Island for your girls' weekend and we hope you all had a great time together. We appreciate your business and thank you for the great review. We are delighted you found the accommodations clean and comfy, the location and views ideal and the staff friendly! We hope you will return for another retreat!

"Ponies and Birds, oh my!"

5
29/10/2017

We always stay at the Best Western when we go to Chincoteague---about twice a year. The staff is attentive, the location is close to all things Chincoteague, the breakfast is always good. And let's not forget Don's Seafood in downtown Chincoteague!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Birds and Ponies...AND Seafood, oh my! Thank you so much for your recent stay with us and for your continued patronage. We appreciate your business and thank you for the great review. We are so glad you enjoy the attentive staff, ideal location and yummy breakfast...all things we like to hear. We look forward to seeing you again soon.

"Great value, exceeded expectations"

5
25/10/2017

My friend and I just came for a short trip to see the ponies. I was pleasantly surprised by who great our short stay here was. The room was big with a lot of amenities. The staff was great. The breakfast also very good. I feel like I got more here than I have gotten for a similar price at other hotels. Very satisfied and would come back if ever in the area again.

"Pleasant Environment & Friendly Staff"

5
25/10/2017

Pleasant beach decor; perfect mattress; helpful and friendly hotel staff (front desk and breakfast server), clean inside and out. Great location to refuge and shops. I will definitely return for many years to come.

"Such Friendly Folk, Such a Nice Property"

5
24/10/2017

DH and I enjoyed our three night stay at this Best Western, from check in to check out. The staff (each and every one!) was super friendly and helpful. The room and grounds were immaculate. This was our first trip to Chincoteague. The Museum of Chincoteague (next door) is worth a couple visits. We absolutely recommend this Best Western to anybody visiting the island. We would love to be there right now!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello! We love the title to your review! Thank you so very much for choosing to stay with us and for taking the time to write such a nice review! We appreciate your business very much and we are so happy that you enjoyed your first trip to Chincoteague so much (we wish you were here right now, too)! We thank you for the high recommendation and truly hope you will return and visit with us again!

"Great location and roomy accommodations"

5
24/10/2017

The Best Western hotel on Chincoteague Island is conveniently located at the end of the bridge to Assateague Island, making it perfect for bicyclists and hikers who want to explore the island and beach without the hassle of a car. The rooms are extra large and spotlessly clean, with balconies large enough for two or three chairs. The staff are warm, friendly, and helpful.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Greetings from Chincoteague Island! Thank you so very much for your stay with us and for the great review! We are so glad you enjoyed our great location, spacious & clean rooms, balconies with lovely views and our friendly & helpful staff. That is what we like to hear from our guests! We hope you enjoyed your time in Chincoteague and that you will return and visit with us gain soon!

"hunting"

5
20/10/2017

Great staff.responsive to any request.Will come again.Made breakfast an hour early to accommodate our hunting schedule.Have cleaning rags in room to clean weapons.great breakfast.good rooms and excellent maid service.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello! We love our hunters! Thank you so much for your stay with us and for taking the time to write a nice review. We are so glad you enjoyed your stay and plan to stay with us again. We are happy we could accommodate you in ways such as serving an earlier breakfast and having supplies such as cleaning rags available to you. We appreciate your business and look forward to seeing you again!

"Never A Disappointment!"

5
19/10/2017

This was my sixth stay at this hotel and will continue to stay at Best Western in Chincoteague. From the moment you enter the lobby, you are greeted with a warm smile, a welcoming greeting and some delicious chocolate chip cookies! The ease to check-in and the knowledge that the staff has concerning restaurants, boat tours, places to explore, and local shops is fantastic! Once in your room, you get a call from the Front Desk checking to see how you like your room and if you need anything. Honestly, there are not enough adjectives in the English language to describe our feelings about the Employees, cleanliness, comfort and the delicious breakfast that is served every morning. I have never encountered another hotel that even comes close to what you experience at this Best Western!

"Great stay!"

5
19/10/2017

We have stayed here before and have always enjoyed our stay! The room is clean and the beds are comfortable. We especially love the location! All of the staff were very friendly. The front desk gave us some great recommendations on places to eat. Breakfast was good even though I wish the seating area was a little larger. All in all a great visit! Would highly recommend!

"Great hotel"

5
19/10/2017

This is where we always stay when we visit Chincoteague. It is conveniently located and the staff and accommodations are great. It's quiet and comfortable and we wouldn't want to stay anywhere else on the island.

"Surprised by this motel"

5
19/10/2017

It is nice looking, in an ideal location at the entrance to Assateague Island, well kept, and comfortable. The reservation agent was friendly as was the on-site staff. Those attitudes usually means the owner is good to the staff. It makes the visit especially pleasant.

"Very good Experience"

1
18/10/2017

I took my mom and my two small children to Chincoteague for 4 nights. We were very satisfied with the service, cleanliness and the location of the Best Western Hotel. The staff was very friendly at all times. Over the weekend the beakfast area got a bit crowded and it felt like there were not enough tables and chairs, but they allow you to take your food to your room in case you don't find a seat.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and happy fall! We are so glad you had such a good experience with us during your recent stay! We love to hear that our guests enjoy the service, cleanliness and location. I am sorry about the crowded breakfast area! Please know that we will be expanding the lobby and breakfast area in the fall to better accommodate our guests! We hope you will return and visit with us and enjoy our improvements!

"Excellent hotel at the doorstep of Assateague Reserve"

5
12/10/2017

Located just short of the causeway to Assateague and its beaches, this is an altogether excellent hotel in every respect. We stayed here for two nights in October, and found the rooms exceptionally spacious, comfortable, well-furnished and equipped. The bathrooms deserve special mention -- two sinks, great shower, bright lighting, spotlessly clean. The desk staff were uniformly friendly and helpful, and the lavish breakfast was most welcome. Our only complaint is that the free WiFi was a bit buggy, with frequent dropouts.

"Best hotel experience"

5
11/10/2017

Everything was perfect. Can't say much more than we were thrilled with each amenity and staff. Loved that the pool was still open because the weather was unseasonably warm. The lobby, breakfast room, surrounding areas and our room sparkled.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Cathleen! We love reviews like yours that include words like "Best" and "perfect" and "thrilled" and "loved" and "sparkled"!! Can't say much more than that.... except that we appreciate your business AND the great review! We hope you will return and visit with us again!

"Great hotel, perfect location"

5
10/10/2017

This is a lovely property, beautifully maintained and excellently staffed. The pool and the landscaping around it from a tranquil oasis, and you can forget you're across the road from a McDonalds. All the staff was incredibly friendly and outgoing. The location can't be beat: right at the island over the Assateague Island. There's a bike rental place across the way, and you can pick up bikes and get over to the beach in minutes. Walking distance (albeit along a busy road) from good restaurants. Diner next door.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague! Thank you so much for your recent stay with us AND the great review! We are so glad you enjoyed our perfect location, friendly & helpful staff and beautifully landscaped grounds! It sounds like you enjoyed your time here on the island and we hope you will return and visit with us again soon! We appreciate your business very much!

"THE place to stay on the island"

5
10/10/2017

We visit Chincoteague at least twice a year. We have been staying at this location since shortly after it was built....well before it became a BW property. Level of upkeep and friendliness of the staff has remained a constant though the years. We will return in the spring, if not sooner. If you want the cold, sterile environment of a Comfort Inn or Hampton, this is not your place. If you want to feel like you are visiting a good friend or relative who welcomes you presence in comfortable, warm surrounding, this is it!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Steve! Wow...what a great review! Thank you so very much for your continued patronage over the many years! We appreciate your business and thank you so much for your kind words! We are happy (and proud) that you have seen such consistency throughout the years and that you consider us to be THE place to stay in Chincoteague! We look forward to welcoming "home" our friends again soon!

"Comfortable and attractive"

5
09/10/2017

Very nice hotel, great beds, lots of room, courteous and helpful staff. Close to the beach for beach people. Good price. Overall really great. We will stay there again when we next go to Chincoteague.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague Island! Thank you so much for choosing to stay with us during your recent visit to our islands and for the great review! We are so glad you enjoyed the accommodations, friendly & helpful staff and the ideal location! We are delighted you plan to stay with us again and we look forward to seeing you!

"Great location and lovely staff"

5
04/10/2017

This hotel is simple but has a great location, and the staff couldn't be nicer. If you plan to bike through the wildlife refuge, this is the perfect location, as it is literally right on the entrance to the refuge where the bike trails begin. Lovely views of the marsh from every room! Rooms were clean, spacious and decently appointed. Only issue was that the TV did not work. Breakfast left a lot to be desired, but hey, it was included, so can't complain too much. There is a diner right next door with an inexpensive breakfast buffet if you need something better. I would definitely stay here again when we come back to Chincoteague!

"What a lovely weekend get away!"

5
04/10/2017

My daughter and I stayed here for a weekend get away and had a wonderful time! Our room was spotlessly clean. Each of the staff members we met with were helpful and friendly. It was so nice having breakfast ready for us each morning. The hotel was located very close to the wildlife reserve, which made it easy to go back and forth from the beach to our room to freshen up. Our stay was lovely and I would definitely go back.

"excellent hotel and Island"

4
03/10/2017

We always stay here either to visit friends in the area or on the way to Florida. Staff is friendly, hotel clean with a great breakfast, and the Island has plenty of nature to offer. It's also great for families with children with many activities available in town and on the Island. Adults can have a quiet get-away and relax, bike ride or walk the many trails. Bird watchers can check off many birds on their life list at migration times.

"Outstanding Service"

5
02/10/2017

We have stayed at this hotel 6 times now and every trip just confirms it as the best choice in Chincoteague. Everyone on staff is friendly, helpful and courteous. They will go out of their way to meet (and even surpass) your needs. Complimentary breakfast provides choices for every palate or diet. Options are kept full right up to the end of serving time. Indoor and outdoor seating is available. The premises is very clean and well maintained. Access to the refuge is as close as you can get. View from the balconies (especially on the pool side) are terrific. Outdoor swimming pool available.

"Great Hotel"

5
02/10/2017

We spent one night and really enjoyed the place. Room was clean and had everything we needed. Loved the small balcony with chairs and table. Staff was extremely friendly and couldn't do enough for us.

"Loved it! Comfortable, nice workers, very welcoming."

5
28/09/2017

The place was great! Comfortable and clean room, with an intelligent shower (the floor of the shower extended across the bathroom--with appropriate drainage sloping--so disabled or old people had easy access... all hotel showers should be like this!) Reception was quick, easy, and friendly. All the workers were like this. They said each Best Western is privately owned... that sounds like a good thing! Breakfast was good, organized, and ample. I'm looking forward to visiting more hotels like this one!

"Nice stay by the park"

4
26/09/2017

The hotel is located at the edge of the park, so it is very convenient. The room was clean and functional, the bed was acceptable. The breakfast is usual for a Best Western. While to room was small, there was seating outside. The food was hot where needed, and kept stocked through the morning. The front staff was curteous and helpful

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Steven! Thank you so very much for choosing to stay with us and for taking the time to write a nice review! We are so glad you had a nice stay and that you enjoyed our convenient location, clean room and friendly & helpful staff. Please know that we will be expanding the lobby and breakfast area in the fall to better accommodate our guests! We appreciate your business very much and hope you will return and visit with us again soon!

"Staff goes out of there way to make your stay great."

5
26/09/2017

I love staying at this hotel because the staff is really friendly and caring. They learned my name and offered me things to improve my stay that I didn't even think of. They can recommend fun things to do on the island because they are locals. The pool is great and all the rooms have balconies. Really close the Assateague!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Amanda! Thank you so much for your recent stay with us...your continued patronage...AND the great review! I am so glad you find the staff to be so friendly, helpful and caring! We truly do have an exceptional team (I am very proud of them) and we are very fortunate to have them at the Best Western Chincoteague Island! Of course, what makes their job easier and more pleasant is to have guests like YOU! We appreciate your business very much and look forward to seeing you again!

"Good location"

3
25/09/2017

This hotel is located very close to the park access, which makes it convenient for bikers and for beach access. The room was clean with a small bath in which there was no room for toiletries. We kept the tooth brushes in the room. Breakfast was average with only one waffle machine. Breakfast room is small and very uncomfortable as people cannot pass through tables. Check out time is at 11, which is okay, but be prepared because a minute after 11 (even if you did not check out) your key will not work and you have to do to the receptionist if you left anything in the room.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague Island! Thank you so very much for your recent stay with us and for taking the time to write a review. We appreciate your business very much and thank you for your comments. We are delighted you enjoyed our convenient location. We are also glad you found your room clean. Your particular room is one of the smaller King rooms that, because of the way the building was designed and is over the breezeway, is smaller and does not have a vanity area. Most of our other rooms are much larger and do have a larger bathroom and separate vanity area. Also, I apologize for the cramped breakfast area! Please know that we will be expanding the breakfast and lobby area in the fall to better accommodate our guests! We hope you will return and visit with us again!

"best western stay"

4
25/09/2017

was a pretty good hotel, rooms were clean and nicely decorated, the breakfast was good, the area for breakfast could be bigger, did not like it when my husband and I were going to go for a swim on a hot and sunny and a maintenance man appears to start cleaning dead mosquitoes out of the pool, and then he added water to the pool and dumped chemicals into the pool, we just thought this could have been done in the morning before anyone would have used the pool

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Greetings from Chincoteague! Thank you so very much for choosing to stay with us during your recent visit to Chincoteague Island AND for taking the time to write a review! We are delighted you found your room clean and the breakfast to your liking. Please know that we will be expanding the lobby and breakfast area this fall to better accommodate our guests! I am sorry for the inconvenience you experienced at the pool. This time of year as the weather is changing and the temperature is not consistent the pool is monitored and checked several times a day. If needed, chemicals are sometimes added throughout the day. I am sorry this put a damper on your visit. We appreciate your business and hope you will return and visit with us again!

"Wonderful hotel near the refuge and beach!"

5
20/09/2017

We have stayed at this property, which is now a Best Western, for several years and love it! The hotel, staff, and location are terrific! Best Western is generous with loyalty points and discounts and always keep us coming back! Wonderful

"Great service!!! Loved everything and everyone."

5
18/09/2017

No complaints. Everything was Great. Thank you!!! Kids loved the pool and all the little things the staff did that made our stay even more enjoyable. They were very helpful and nice the whole time. LOVE!!!

Dawn B, General Manager at Best Western Chincoteague Island, responded to this review
We are so glad you enjoyed your stay. Thank you for the wonderful review! It was a pleasure having you here and we hope to see you again soon!

"Excellent!"

5
18/09/2017

I highly recommend this hotel! The staff was very friendly and accommodating, the rooms clean, and the exterior is kept up and beautiful. They served a hot breakfast which we enjoyed. It's a great vacation spot for families!

Dawn B, General Manager at Best Western Chincoteague Island, responded to this review
Crystal, Thank you so much for the glowing review. We are so glad you enjoyed your visit. Hope to see you again soon.

"Annual visit"

5
11/09/2017

We have visited Chincoteague after Labor Day for several years always staying at the Best Western. It is convenient to the wildlife refuge and many shops and restaurants. The rooms are clean and comfortable and the staff very friendly. The breakfast buffet is typical for a nice hotel and there is an outdoor seating area and pool. The upper rooms have a nice view of the water.

Dawn B, General Manager at Best Western Chincoteague Island, responded to this review
Clyde, Thank you so much for your wonderful review! We truly appreciate it AND your continued business! We look forward to seeing you again soon.

"Best Hotel off of Main Street"

4
11/09/2017

The staff at this hotel are fantastic. I hate to recommend this hotel, because I was so happy to have found a little gem off of the Main Street strip. It's walking distance to Assateague Island and the Chincoteague Museum is next door. This hotel even has a "back yard" complete with picnic tables and a grill. Fantastic for us - since we were successful in our crabbing mission :) The pool was clean and the rooms were clean and well maintained also. My only criticism is the size of the breakfast area. Breakfast was great, but it's very crowded with limited space due to the tables set up within the small area. Lovely though that they have seating outside as well.

Dawn B, General Manager at Best Western Chincoteague Island, responded to this review
Jenn, Thank you so much for your wonderful review. We are so glad you enjoyed your visit. Nothing better than crabs fresh from the water and cooked to perfection. What a great way to celebrate a "crabby" mission! I appreciate your honesty regarding our breakfast space. We agree with you! We are going to expand the space this winter to include one of our guest rooms. It will be a complete remodel. We can't wait to start construction and to be able to provide our guests with an expanded breakfast room next season. We hope you will visit with us again soon. Thank you again for your kind words.

"Relaxing Weekend"

4
11/09/2017

We spent the past weekend at the Chincoteague Best Western. The staff was efficient and friendly. Both check in and out were prepared for us ahead of time. We stayed in a large room on the third floor. The room had a king bed, microwave, fridge and Kuerig. The room was clean and simply decorated. The pool area was lovely, as was the outdoor seating under a pergola. Although we did not partake, the morning breakfast was busy and people seemed satisfied. The view of the lighthouse from the veranda was beautiful. We'll be back!

Dawn B, General Manager at Best Western Chincoteague Island, responded to this review
We are so glad you enjoyed your stay with us! Thank you for your kind comments. We look forward to seeing you again the next time you visit Chincoteague.

"Anniversary get-away"

5
11/09/2017

The Best Western in Chincoteague is a delightful place to stay. It is conveniently located near the national refuge and local shops and restaurants. Rooms are clean and fresh and the staff very courteous and helpful.

Dawn B, General Manager at Best Western Chincoteague Island, responded to this review
Hugh, Thank you for your kind comments and nice review! We are so glad you enjoyed your get away. Happy anniversary! If you visit with us again, we will celebrate with you a bit late with complimentary champagne. Thank you again.

"Great Place To Stay"

5
09/09/2017

This is my second stay in Chincoteague and I am glad I chose Best Western [both times]. The location is perfect and the hotel is attractive and very clean. It's quiet and the staff is friendly. Great views from the balconies!!

Dawn B, General Manager at Best Western Chincoteague Island, responded to this review
Barbara, It was a pleasure having you back again with us! Thank you so much for the wonderful review! We hope to see you again soon.

"Consistency!"

5
07/09/2017

This hotel never disappoints in any way. Excellent service, thoughtful touches in the room like salt water taffy, cleanliness and the staff is terrific. From the front desk staff to everyone behind the scenes, you can count on the getting polite and thoughtful service. The location is handy to everything you need.

"Wonderful visit"

5
06/09/2017

A wonderful hotel with friendly staff. Clean and quiet. Can't wait to return. Breakfast was delicious and was available early in the morning. The room was large with a coffee machine and a nice size refrigerator.

"Great Place to stay!"

5
06/09/2017

Very happy with my stay at the Best Western Chincoteague. Location is great, beautiful view of the lighthouse and closest to Assateague Island. Very tasty breakfast, plenty of seating indoor & outdoor. Our room was spacious and lovely, enjoyed sitting on our balcony in the evening overlooking the lighthouse. Staff were welcoming and friendly.

"Super location, nice hotel"

4
05/09/2017

We loved our balcony view of Assateague lighthouse and the breakfast outside on the porch! Right at the entrance to the National Seashore, easily reachable with a bike. Staff were all super nice! We love to come back.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague! Thank you so much for choosing to stay with us recently and for the great review! We are so glad you enjoyed our location and the lovely views from your balcony! Our friendly and helpful staff look forward to seeing you again! We appreciate your business very much and we thank you again for your visit!

"Birthday September 2017"

5
05/09/2017

First we were greeted with cookies, and directions to all things to do on the island. Our room was clean, spacious, and very modern decor. We were on the 2nd floor so foot noise from floor 3 was not so pleasant. The bathroom had 2 sinks, we had a king bed, and since it was my birthday we came back to the room after lunch to champagne, chocolates and local treats and nice note left from our housekeeper. The front desk was super helpful in directions and activities and this hotel is closest to the beach. We were only their for 2 days but already can't wait to come back.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Tasia! We hope you had a wonderful birthday! Thank you so much for staying with us recently AND for the great review! We are so glad you found your room clean & spacious and that you enjoyed the friendly & helpful staff and our ideal location! We appreciate your business very much and are delighted you are anticipating your return visit. We look forward to seeing you again!

"Short Break"

5
29/08/2017

We normally rent a house on Chincoteague, but this year we only had a few nights so took a chance on a hotel. Great experience. Definitely the way to go for shorter stays. Hotel was clean and the staff were friendly. The location right before the crossing to Assateague is also excellent.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague Island! Thank you so much for the great review! We are so glad you decided to take a "short break" and stay with us! We appreciate your business very much and are delighted you had such a pleasant stay and great experience! It is good to hear that you enjoyed our clean accommodations, friendly staff and ideal location. We look forward to seeing you again!

"5 star staff and landscaping"

5
29/08/2017

The staff were the nicest and friendliest I have ever encountered at any hotel. The landscaping was breathtaking. This hotel has put A LOT of thought and care to every detail of the landscaping from the hibiscuses to the green beans twisted up the gazebo. Our room was on second floor with balcony overlooking the pool. Very clean but could use better lighting. AC worked well. Beds were comfortable and the room was fairly spacious. It is perfectly located next to the Chincoteague museum, trolley stop, and next to the bike path going into the wildlife refuge. There are no side walks for walking to restaurants and stores so recommend biking everywhere. Across the street is a bike depot where you can rent bikes. We rode bikes everywhere...to star pony for fresh donuts, to pico taqueria for lunch or dinner, to play mini golf, and to the beach and lighthouse. It was a perfect weekend getaway for the right price thanks to Groupon. We plan to come back and will definitely stay at the Best Western.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
WOW! What a great review! Thank you so much for choosing to stay with us during your recent visit to Chincoteague AND for taking the time to write such a nice review! We are so glad you had such a great experience with us and with our island paradise! We appreciate your business and your kind words and we are delighted you appreciated the "attention" to detail we strive to achieve at the hotel. Our staff is absolutely the best anywhere and we are so glad you found them to be so helpful and friendly! We are delighted you plan to return and we look forward to seeing you!

"Great place to stay"

5
28/08/2017

Great place to stay Literally the closest hotel to the beach and the island The staff was very helpful I went there with my wife and kids and they loved the hotel as well The pool was nice and clean If you have a choice, this is the place to stay. Enjoy

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague! We are so glad you think of us as a "great place to stay" and we thank you for indeed staying with us! We appreciate your business and thank you for the great review! We are delighted you enjoyed our location, the friendly & helpful staff and pool! We hope you will return and visit with us again soon!

"Wonderful staff!"

5
27/08/2017

Hotel is very nice, pool and patio are lovely, but the staff is simply amazing. That made us feel welcome, and after our 3 day stay we hated to leave them. Ask for recommendations on where to eat. They won't steer you wrong!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Lisa and greetings from Chincoteague! Thank you so very much for choosing to stay with us and for the great review! We are so glad you enjoyed your stay and that the staff made you feel welcome....that is our goal! We hope you will return and visit with us again soon!

"One Night Family Stay"

4
27/08/2017

It is a nice location and patio balcony is a plus to watch the activities along the street! I would return to enjoy the local activities and NWR's beach area on the island. The Front Office staff very pleasant!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Greetings from Chincoteague! Thank you so much for your recent stay with us and for the nice review! We are so glad you enjoyed our location, balcony and friendly staff! We appreciate your business and hope you will return and visit with us again soon!

"This hotel is awesome!"

5
23/08/2017

Beautiful and we'll kept grounds. Love the balcony and friendly staff. Nice and clean too. Close to the ponies and park. On the main drag. Great view of the Lighthouse. Balcony has 2 chairs and a table and is covered in the event of rain. Very relaxing!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Greetings from Chincoteague! Thank you so much for the 5 stars and great review! We are so glad you had a relaxing stay with us! We appreciate your business very much and thank you for choosing to stay with us! We are delighted you enjoyed the beautiful landscaping, ideal location, view from your balcony, friendly & helpful staff, and clean room....all things we like to hear from our guests! We hope you enjoy the rest of your summer and hope to see you again!

"Five Stars"

5
23/08/2017

Had a lovely 2 night stay. Our room was spotless and our housekeeper, Anna, even left us little notes as well as a small gift for our daughter. The pool was very clean as well. Staff were all extremely friendly. The best experience we've had at a hotel EVER!!!! I highly recommend. This will be our hotel of choice every time we return to Chincoteague.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Bonnie! WOW! What a great review! Thank you so much! We are delighted you had your "best experience ever" at a hotel with US (that's quite a compliment)! We appreciate your business very much and thank you for choosing to stay with us! Thank you for the five stars and for the high recommendation. We truly strive to exceed our guests' expectations and it is so good to hear when our guests have had a good experience with us! We look forward to seeing you again soon!

"Convenient location, Friendly staff"

5
22/08/2017

It was our first time visiting this area and we loved it. We usually go To ocean city but decided to visit Chincoteague and we don't regret it. The staff at the best western is so friendly and welcoming. The rooms are very spacious, they provide breakfast and trays for you to be able to take food back to your room and there's a nice pool right outside the front of the hotel. Even though the hotel was sold out the week we checked in, it didn't feel crowded at all. We really liked this location and the convenience of it. It's only a 5 minute drive away from the beach. This will definitely be our 1st pick for hotels to stay in, next time we come to visit!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague Island! Wow...we love our first time visitors! We are so glad you decided to come to Chincoteague and are even happier that you choose to stay with us AND had a great visit! Thank you so much for your stay with us and the great review! We certainly hope you will return and visit with us again soon!

"Best of the Best Westerns;-)"

5
21/08/2017

Very nice and accommodating staff, the hospitality was superb. Clean room, pool, great location on the island and breakfast was more than just bagels (eggs, sausage, waffle maker and more). Would absolutely return to this Best Western.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Steve! Wow....we love to hear our guests say we are the Best of the Best Westerns! Thank you so much for choosing to stay with us and for the great review! We appreciate your business very much and are so glad you enjoyed your stay AND would stay again (and we hope you do)! We hope you enjoy the rest of your summer and look forward to seeing you again soon!

"Wonderful place to stay"

5
19/08/2017

We are Seniors on a girl's trip and didn't know what to expect in Chincoteague, VA. The hotel staff is amazing. Desmond, at the front desk, had helped me make the reservation and he was delightful when we arrived. Upon our departure Christa and Sandi were also wonderful. We learned that Christa had once lived in my area and she looked at our driving directions and made it simple for us to get back home. Sandi was also sweet and helped us find a restaurant we had wanted to try. If they are reading this - thanks for all of your help. Christa - we used your directions and they were perfect.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Donna! Wow...we love to have groups of friends stay with us! They always seem to have an amazing time and are fun to have at the hotel! We are so glad you decided to come to Chincoteague and hope you made some special memories! We are delighted you found the staff to be so friendly and helpful...we truly strive to ensure everyone feels welcome and "at home"! I will pass on to them your kind words! We hope this "Girl's Getaway" will become a tradition in Chincoteague and we look forward to seeing you again!

"A Great Motel Stay"

5
16/08/2017

My wife and I and our two grandchildren stayed at this hotel, as recommended by the 'Roads Scholar' learning adventures. The hotel was very clean, the staff very helpful and the location was perfect for our needs. The kids loved the pool and during our 5 days here they had loads of fun in the water. The grounds and facilities were top rate.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello! We love to see families (second and third generations) continue to visit Chincoteague and we are delighted you and your grandchildren had such a nice stay! Thank you so very much for choosing to make us a part of your summer vacation and for the great review! We are delighted you found your room clean, the staff friendly & helpful, the location ideal, the pool fun and the accommodations "top rate". We hope you will return again soon and make more memories with your grandchildren!

"Excellent service"

5
16/08/2017

Room was ready earlier than expected. Room was clean and staff was friendly and helpful. The food was okay (never like mama made it) it was hot and lots of choices. The grounds were beautiful and enjoyable while at the hotel

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague Island! "Excellent service" is what we strive for and we thank you so much for your stay with us and the great review!! We appreciate your business and are delighted you had a nice stay. We are glad you found your room clean, the staff friendly & helpful and the grounds beautiful! That is what we like to hear. We hope you will return and visit with us again soon.

"Very nice stay"

4
15/08/2017

Spent a few nights end of May. The hotel was right outside the entrance to chincoteague. Our bedroom was facing the street which was across from a McDonald's. The view of McDonald's was unfortunate but it didn't ruin it entirely. You still could see the marshy area and it was nice to leave the doors open to hear and feel the breeze and wildlife. The room was VERY clean and comfortable. The breakfast wasn't bad either. -side note, I think this was considered the off season. After a certain hour almost all restraunts were closed for the night and there wasn't many places nice to eat. Hopefully peak season would be different. So in that case Mc Donald's and the hotel snacks came in handy.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague Island! We are so glad you were able to spend some time in Chincoteague in the spring and we thank you for your business and the nice review! We are delighted you enjoyed our location, the view from your balcony, breakfast and your clean & comfortable room...all things we like to hear from our guests! We hope you will return and visit with us again soon!

"Very Nice"

5
14/08/2017

The room was extremely clean and nicely furnished. My only complaint was the breakfast area was so small everyone was elbow to elbow and bumping into one another trying to get in and out. House keeping was great and furnishings were nice.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague! Thank you so much for your recent stay with us and for the nice review! We are so glad you found everything clean and nice! I apologize for the crowded breakfast area! Please know that we will be expanding the breakfast area and lobby in the fall to better accommodate our guests! Please plan to return and visit with us and see our improvements. We appreciate your business very much and thank you, again, for making us a part of your summer!

"Great Room, Great Personnel. "

5
12/08/2017

Would stay here again! Room was very clean, staff was friendly, great free breakfast. Krista (service desk) was accommodating and friendly yet professional. She always had a smile and made me feel very welcome. Asked for extra towels and shampoo and got them immediately.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and happy summer! We are so glad you would stay with us again! We thank you for your recent stay and for the great review! We appreciate your business very much and are delighted you enjoyed your clean room, friendly staff, good breakfast and excellent service! We truly strive to make our guests feel welcome and "at home"! We hope you will return and visit with us again!

"Quiet and attractive"

4
10/08/2017

Spent four days here this August. Although it's more than I would typically pay for a hotel at around $200/night, the peace and quiets as well as the overall location made this a winner. Typical decor and furnishings. Clean.Very nice front desk. Not a fan of the complimentary breakfast . Patio and pool are beautiful. Loads of stuff to do nearby. Lots of bike riding and small shops. NOT for those who enjoy an active night life or for "party hearty" mentality.

"nice stay but expensive"

4
10/08/2017

We stayed for 2 nights; liked having waffles for breakfast but breakfast area is small and can be crowded; the room was fine, nothing fancy; the room air conditioning wasn't great but might have just been that room; has outside area to rinse off sand; plenty of parking and easy to find; across the street from a McDonalds though which had bright lights at night; also has beach chairs etc. available for rent but we didn't use it. Overall, I paid more than I expected for a hotel, but booked it the week before.

"Excellence personified Great location friendly helpful staff. Very nice room with very comfortable beds."

5
08/08/2017

We were part of a group. Everything was great from check in through breakfast, pool, services, answering questions, restaurant recommendations, directions. Clean rooms and bath, great air conditioning in room and lobby.

"Great setting ..."

5
08/08/2017

Spacious rooms, nice-sized refrigerator and microwave, gorgeous view of the marsh, lovely landscaping, nice pool w/comfortable outdoor furnishings -- all of this with the nicest staff you've ever met.

"Always welcoming"

5
07/08/2017

As usual the staff were very helpful and accommodating for the things I needed. I hadn't been here since the remodeling and I must say it looks great. Room décor is well done, beds are still nice and comfy, it it's always clean. We always meet other nice guests and families during our stay which is also enjoyable.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague! As always, we thank you for being such a loyal guest and we thank you for your recent stay with us AND the great review! We are so glad you found the staff accommodating and that you had a pleasant stay! We appreciate your business and continued patronage and we look forward to seeing you again soon!

"Great loacation"

4
02/08/2017

The location couldn't be better, near the Wildlife Refuge and museum. Breakfast was crapped, as they only have 6 tables inside, a few more outside if weather cooperates. Pool was beautiful. Front desk was very helpful, especially Desmond.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague! Thank you so much for choosing to stay with us during your recent trip to Chincoteague Island and for the great review! We are so glad you enjoyed the location, pool and staff. Please know we will be expanding the breakfast and lobby area in the fall to better accommodate our guests! Please return and enjoy our improvements!

"Best Western Chincoteague"

4
01/08/2017

The hotel was in a perfect location close to the bridge to Assateague. The staff were very friendly and helpful, the pool was very nice, and the Chincoteague diner next store was a great place to eat with the family, especially in the screened in porch. The hotel also has a new screened in dining area that overlooks the bridge. We were very pleased and plan to return another year.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague Island! Thank you so very much for choosing to stay with us recently and for the great review! We are so glad you enjoyed our location, staff and pool! We are also glad you were pleased with your stay and hope you will indeed return again soon!

"Best vacation place The five Jersey Girls Will be back BW Rocks"

5
30/07/2017

From when we pulled in to thk we were at a carribbean resort.Check we were met with the most pleasant people Nothing was a problem for them. Moving on to find the cleanest rooms roomy as pictured. Housekeeping wonderful. Breakfast was great always refilled the menu when empty even up to the last half hour. Being pony penning busy time you would not know it We felt we were with friends not people to service us.Even til the last minute still making us happy to come out take a group pix for us That front desk rocks.US jersey girls will be back...,Excellent service from grounds housekeeping kitchen dining Front desk rocks. Hope to see all next year if it is a good yr. And to end you made my mom's who is 80 a wonderful vacation. And daughters friend that never vacated with us I was so pleased to show her hotel as I never went there. Any questions? do not have them This BW Rocks

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
HELLOOOO Jersey Girls!!! Wow...that review and all of YOU rock! Thank you so much for staying with us and for the great review! We hope your Pony Penning 2017 made for some great memories. We are so glad you enjoyed the staff, rooms, breakfast, etc., and that your mom could be with you and enjoy herself. We love having guests like you guys and we hope you will return and visit with us again soon!

"Wonderful"

5
30/07/2017

Best Western Chincoteague Island Hotel helped to make our vacation stress free. The staff was wonderful - offering ideas for places to eat, things to go. Everyone there were pleasant and friendly. This trip was a bucket list event to see the ponies and this hotel is just next to the entrance to Assateague Island - I highly recommend it!!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague Island! We hope your Pony Penning 2017 was everything you had hoped it would be and we congratulate you for checking off one of your bucket list items!!! We thank you for staying with us, for the great review and for the high recommendation. We are so glad we could make your adventure stress free and enjoyable. We hope you will return for Pony Penning 2018 or whenever you can make the trip back to the beautiful islands!

"Not what I was expecting in a good way"

5
29/07/2017

My experience with BW was long ago and did nor have high expectations. When we got to our room I was pleasantly surprised. The room was very clean and spacious. We did not feel cramped (2 adults and teen)and had room to spread out. Closest hotel to Assateague and bike rentals across the street. I would say it is a bit pricey but at the time of booking most places booked (week of pony swim) so we took what we found. Since I had no other rates to base the price take this with a grain of salt. I would book again knowing the quality.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Greetings from Chincoteague, Jeff! We are so glad you were pleasantly surprised with your recent visit! We truly strive to exceed our guests' expectations. Thank you so much for staying with us and we hope your Pony Penning 2017 adventure was a good one! We appreciate your business very much. The room rates during Pony Penning are higher than at any other time of the year, usually. Please consider returning during the spring and/or fall when the rates are lower. Thank you, again, for your stay with us and the great review!

"Great Chincoteague Hotel"

5
25/07/2017

Once again, the Best Western Chincoteague was a great place to stay during our family trip. The hotel grounds, lobby, pool, landscaping, guest room and staff are great. Every time we visit we are always happy with our stay.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Alanna! Thank you so much for being such a loyal guest! We appreciate your business, your continued patronage AND the great review! We are so glad your family vacation was once again memorable and that you were happy with your stay...that is what we like to hear. We hoe you enjoy the rest of your summer and we look forward to seeing you again soon!

"visit to chincoteague"

5
25/07/2017

Best Western was an outstanding choice for our stay. Would highly recommend. Great staff, great rooms, great breakfast closest hotel to the beach. Easy access in and out of the hotel Rooms were exceptionally clean and the staff very friendly

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Jan! Wow...what a great review! Thank you so much for your stay with us and your kind words! We appreciate your business very much and are so glad you consider us to be an outstanding choice and recommend us highly. We hope you will return soon and visit with us again!

"Closest to Assateague Park"

5
24/07/2017

Convenient to all attractions. walking distance to park. Nice large room. Good breakfast and variety. Overall nice facility and pleasant staff. Nice pool and patio area for breakfast or relaxation. Private balcony with view of lighthouse.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague! Thank you so much for choosing to stay with us during your recent stay in Chincoteague AND for the nice review! We are so glad you enjoyed our convenient location, and other amenities like breakfast, pool and private balcony and beautiful view! We truly hope your stay was pleasant and memorable and that you will return again soon!

"Attended Roads Scholar Program with the Grandchildre"

4
24/07/2017

We spent 5 nights with our two grandchildren while attending a Roads Scholar Program. Although the grandchildren enjoyed the new experiences, their favorite things were the Best Western pool and the staff. We would have afternoon and after dinner free time. They wanted to go to play in the pool. In addition, Carrie who cleaned our room would answer notes the grandchildren wrote her. The entire staff was warm and friendly.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Cheryl! We hope you enjoyed your Roads Scholar Program in Chincoteague! We have been a part of that program for a long time and always enjoy the guests we meet participating in the program. Thank you so much for the nice review and we are delighted you and your grandchildren enjoyed the pool and friendly & helpful staff. We appreciate your business very much and hope you will continue to bring your family to Chincoteague. We look forward to seeing you again!

"Road Scholar Program"

5
22/07/2017

Arrangements made by Road Scholar for an all inclusive family program. BW accommodations were very pleasant and convenient. Pool utilized by all families attending the program. Breakfast very good with both inside and outside seating.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague! We have been hosting "Road Scholars" for over 20 years (the program was called "Elderhostel" back then) and always enjoy having these groups of people! We thank you so very much for being part of such a wonderful educational travel group and for your family program stay with us! Thank you, too, for the nice review. We are so glad you enjoyed your accommodations and breakfast and we hope you will visit with us again soon.

"Excellent, clean and friendly"

5
19/07/2017

This was an enjoyable trip made better by our stay here. The staff were friendly and helpful. The breakfast was delicious and more than expected. The room was clean, spacious, and accomodating. The bed was very comfortable. No strange hotel smells, often found at the beach. Grounds were very well maintained and beautiful.

"Solo Travelers Need Not Apply"

2
18/07/2017

Management at this property is extremely rude and hostile to solo travelers. On the other hand, they happily pack families of five into single rooms--at the same price a single traveler pays--which makes it nearly impossible to get breakfast in the morning in their minuscule "breakfast area." Moreover, on some days management arbitrarily ceases serving hot breakfast items earlier than advertised...just because they can. But don't worry....even if this Best Western arbitrarily breaks its commitment to provide the "hot breakfast" you paid for as part of your contractually-agreed-upon room price, on such occasions you can always walk across the street to McDonalds, of which each and every room has a wonderful view! Oh....and bring sanitary wipes for the room. "Clean" and "sanitary" are not the same thing!!

"Great staff"

3
18/07/2017

The hotel staff was excellent, the rooms are good and clean. The bathroom was no lt so good as the tub clogged. Hotel was fully booked and couldn't switch to a different room. Would have to wait alon time for water to go down .

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello "beachtraveler"! Thank you so much for your recent stay with us and for taking the time to write a review. We are so glad you found the staff friendly & helpful and your room clean. I do apologize, though, for the slow drain. Please know that the maintenance department took care of that issue immediately! We appreciate your business very much and hope that you return and visit with us again soon.

"Extremely Friendly Staff"

5
17/07/2017

The staff at BW were incredibly friendly, helpful, and hospitable. They suggested places for us to see, and helped us when we locked ourselves out of the room. I'd recommend this place in a heartbeat.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Cassidee! Thank you so much for your recent stay with us during your visit to Chincoteague Island and for the great review! We are so glad you found the staff to be so friendly and helpful...we truly strive to treat our guests the way WE would want to be treated while on vacation! We are so glad you would recommend us (and we hope you will to your friends and family) and we hope you will return and visit with us again soon!

"Chincoteague"

5
16/07/2017

Wonderful...best word for Best Western Chincoteague. Clean, friendly, great view. Chincoteague is an enchanting place. It was sad to see the streaks in the sky daily ..yeah- they are spraying, and not telling. It's called Geoengineering. Various knotheads still calling it a conspiracy. Look up, and keep watching, they will fess up soon. Too bad it's killing all the beautiful trees there. Chemical spray...no good for anyone.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Todd! What a "wonderful" review! Thank you so much for choosing to stay with us and for taking the time to write a nice review! We are so glad you found things clean, friendly and scenic! We think Chincoteague is an enchanting place, too! I have heard it said that "once you get the march mud between your toes, you will always return"! We hope you will return and visit with us again soon!

"Location! Friendly clean and complimentary breakfast ready at 5:45 a m !"

5
11/07/2017

If you're an early riser , they're set up with coffee and breakfast by 5:45 a m , while the rest of the town is asleep. Especially friendly staff and lovely grounds, meticulously cared for. Great location, closest to the beach and bike rentals on location with safe great bike lanes straight to the beach. A Chincoteague favorite! Great pool, easy parking, right next to rooms for super easy access.

"Very kind and nice to stay in"

5
10/07/2017

I love staff hear, and their kindness to serve customers. The hotel is very clean, and well managed. It is next to a bridge to Assateague island, so the environment around the hotel is scenic. Everyone can enjoy the leave.

"Great service at the Chincoteague Island Best Western"

5
10/07/2017

We spent two nights at this Best Western and had a wonderful experience. The entire staff was outstanding, all our requests were promptly accommodated, and the rooms and facilitates were all top notch. The breakfast serving staff of one, was pretty amazing. There was always food, drinks, and coffee available, even during the "rushes". The pool was very clean, and the hotel's location adjacent to the refuge makes it a very convenient place to stay. Outstanding.

"A Pleasant Stay "

4
09/07/2017

Was pleasantly surprised at how nice a hotel this little place was. In town for a couple days on business with the Navy. Very comfortable bed with crispy sheets, clean bathroom and free breakfast. The warm cookies at check-in really closed the deal. Recommended.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Terry. We love our government and Navy guests and thank you for choosing to stay with us! We are delighted you were pleasantly surprised! We are glad you enjoyed the comfy beds, clean room and breakfast. We hope you will return again on business and/or for a relaxing vacation!

"Another great stay on Chincoteague Island"

5
08/07/2017

This is our third stay here at this hotel. The staff is very accommodating and friendly. We just love coming back from the beach and taking a dip in the pool. In the evenings it's quite nice to sit on the balcony or poolside. As always, the hotel was clean, beds comfy, and the staff friendly. Great job!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Dennis! Thank you so much for your continued patronage and for the great review! We thank you for returning to the Best Western Chincoteague Island. We are so glad you enjoyed the friendly & helpful staff, clean & comfy room, refreshing pool and the peaceful relaxation on your private balcony/patio. Please return and visit with us again soon!

"Road trip. Great results!!"

5
05/07/2017

Great location. Great staff. So easy for the kids to enjoy. Pool was a little strong with the chlorine. Breakfast was perfect for the little ones. Cereal and waffles always go over well. Seating area was a little cramped.

"First vacation of the summer."

5
03/07/2017

Have been coming here for a number of years now bringing our grandchildren. The hotel is the closest one to Assateague island. Always beautiful surroundings, well kept and maintained. Rooms are super clean and well furnished. Breakfast is great every morning. Staff is very accommodating.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Verna! We are so glad you chose to spend your first vacation of the summer with us! Thank you so much for staying with us, for your continued patronage AND the great review! We have so many families that now include grandchildren and great-grandchildren. It is so nice to know that they want to make Chincoteague and the Best Western a part of more special memories. We look forward to seeing you again soon!

"Excellent hotel"

5
30/06/2017

Excellent staff, great service and nice accommodations Everyone was helpful and went out of their way to make our stay comfortable and pleasant The location was also perfect as it was directly adjacent to the nature area and the water.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Greetings from Chincoteague! Thank you so very much for staying with us recently during your visit to Chincoteague and for the great review! We are so glad you enjoyed the staff, service, accommodations and location. That is what we like to hear! We hope you had a memorable visit and will return and visit with us again soon!

"Fantastic employees, wonderful place to stay"

5
30/06/2017

I spent six nights at the Best Western on Chincoteague Island and I was very pleased with every aspect of the hotel. The employees at the front desk were very helpful and excellent at recommending places to eat. The rooms were clean and very nice. I would definitely stay here again.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Katherine and happy summer! Thank you so much for choosing to stay with us recently during your trip to Chincoteague Island and for taking the time to write the great review! We are delighted you were pleased with everything and that you would stay with in the future. We look forward to seeing you again!

"Hostile to solo travelers - unsanitary rooms"

2
29/06/2017

Solo travelers need not visit this location - you are not welcome there. The hotel routinely packs 4-5 people into a room, which makes it impossible to get breakfast in the morning with the hoards of children packing the impossibly-cramped breakfast area. In addition, the two property managers are VERY passive-aggressive toward female guests, especially if you bring problems to their attention, such as, for example, when they stop breakfast service before the advertised hours have expired simply because they feel like cleaning up a bit early on any given day. FIND ANOTHER PLACE TO GO - there are lots of brand new, up-to-date properties on the island with more professional managers on staff.

"Caring Staff and Great location!"

4
28/06/2017

How wonderful to be greeted by Beth. It's like your Mom when she hasn't seen you in a while. "Mon in" and she gives out warm cookies. All staff was friendly. Beds comfortable and room was clean. The closest hotel to Chincoteague National Shoreline which is a GEM!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Debi! Thank you so much for the great review! Beth does indeed make everyone feel like family and feel like they are "coming home"! We are truly blessed to have her as part of our team. We thank you for staying with us recently, your continued patronage and for taking the time to respond. We hope you have a great summer and look forward to seeing you again soon!

"Great job by all of the staff. They went out of there way to make sure we had everything we needed."

5
27/06/2017

Very knowledgeable about the surrounding area and restaurants. My husband had stayed here before and it certainly didn't disappoint. Close access to the beach and all amenities in the area. When we come back we will likely stay here again.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Cindi and happy summer! Thank you so much for staying with us while visiting Chincoteague Island and for the nice review! We appreciate your business and are glad you and your husband were pleased with the staff and our ideal location. We are so glad you would stay with us again and look forward to seeing you!

"Another great visit"

5
25/06/2017

Every year we think this hotel can't out do itself and every time we are pleasantly surprised. The hotel is clean comfortable and staff goes out of their way to make for an incredible stay. We stay here every year when we come to chincoteague. Its been four years in a row. Next year we will be back for our fifth stay at best western chincoteague and we are hoping to talk some family into coming with us. Wonderful place!!!!!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Wow! What a great review! Thank you so much for staying with us...your continued patronage AND the kind words! We are delighted we continue to exceed your expectations. We will be expanding our lobby and breakfast area in the fall so when you return (year #5) things will be even nicer! We hope you can talk your friends and family into joining you and hopefully they will find it to be "wonderful" as well! We look forward to seeing you!

"Great hotel near the beach"

5
25/06/2017

The people make this hotel. What a great staff! Always have kind words and good recommendations. Thanks for posting the Farmer's Market poster, we went and found all kinds of good fresh, local things to eat. The updates were noticed! New flooring, etc. Always a spotless place to stay and the most convenient. I never give a hotel a 10, but I am proud to do so here!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague! Thank you so much for all of the great reviews! We really appreciate you taking the time to write all of them and your willingness to put the word out on what great experiences you have had with us! We appreciate your business and THANK YOU for the "10"! We look forward to seeing you again soon!

"Great Place to Stay!"

5
22/06/2017

The staff was awesome! The ladies at the front desk were exceptional and made us feel like it royalty. The rooms are large and very clean, in fact the whole hotel was very well maintained. Hopefully we will be going back soon!

"Relaxing Vacation at an awesome Best Western"

5
20/06/2017

We have been staying at Best Western- Chincoteague for 6 years. The rooms are clean, the breakfast is great and all the staff is helpful and so friendly. I love the updates and remodeling in the rooms. Tomisha cleaned our room and she did an awesome job. She even left us a note telling us to have a great stay! All the staff does a wonderful job.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and Happy Summer! Thank you so much for being such a frequent visitor! We appreciate your patronage and thank you so much for staying with us! We are so glad you find the rooms clean, the breakfast to your liking and the staff so friendly and helpful! We are continuing to remodel and update and we will be enlarging the lobby and breakfast area this fall to better accommodate our guests! We hope you will return for the 7th summer and see our new look!

"Number 1 on Chincoteague!"

5
19/06/2017

We stayed here with a couple of family friends (4 rooms total) and we had nothing but the best to say about this place! Rooms: Spacious and clean! We got rooms facing the pool on the first floor. It was super easy to go back and forth between swims. Our cars were parked right outside our doors too. Really awesome when you have kids! Breakfast: Good selection. Cereals, pastries, eggs and always some sort of meat. My daughter enjoyed the waffles. The lobby had fruit and coffee 24/7. Staff: Everyone was friendly and welcoming. They were always quick to respond to questions and made transactions smooth. Location: The closest one to the park entrance! There is a bike depot right across the street too. Thank you Best Western Chincoteague. We will be coming back!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague! WOW....what a great review! Thank you so much for choosing to stay with us during your visit to Chincoteague AND for taking the time to write such a fantastic review! We appreciate your business and your kind words. We are so happy you had such a pleasant stay and that you enjoyed all that the Best Western Chincoteague has to offer. We are delighted you think of us as "Number 1" and look forward to seeing you again soon!

"Best Western - Chincoteague Island is awesome!"

5
15/06/2017

An awesome hotel right next to the entrance to the Nature Preserve! Right across the street is a McDonalds, and a bike shop that has a corral filled with 3 ponies. My 3 year old son loved the ponies! The Chincoteague Diner is on the one side of the hotel and offers great food at a reasonable price. There's a museum on the other side of the hotel as well. There is a Trolley Stop right by the hotel as well! The staff is amazingly friendly and will do anything for you! Our Housekeeper Anna left a note for our 3 year old son the one day telling him to enjoy the beach and gave him a small beach ball. She also left a note for our family telling us that she hoped we enjoyed our stay and wished us safe travels home! She also left the room spotless! Overall it was an awesome 3 nights spent at this hotel!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague! We love it when our guests refer to us as "Awesome!" Thank you so much for choosing to stay with us recently and for taking the time to write such a great review! We are delighted you had such a pleasant and memorable experience with us...that is music to our ears! We are so glad you enjoyed the location, the friendly & helpful staff and your clean room. We appreciate your business and hope you will return and visit with us again soon!

"Great Place to Stay"

5
15/06/2017

We stay here every year! We love how close it is to the wildlife refuge....we park our bikes out back and ride every morning. The people at the front desk and the cleaning crew are so friendly and welcoming. The rooms are clean, modern and all have a great view of the lighthouse! The breakfast offerings are wonderful and its fun to eat outside on the patio.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Sue! So many of our guests return year after year and we thank you for YOUR patronage over the years! We appreciate your business and thank you for staying with us recently AND the great review! It sounds like you really enjoy your morning bike rides to Assateague and we are so glad our ideal location makes that possible. Please return soon!

"Great location, Fabulous staff!"

5
14/06/2017

The Best Western has the best location on the island if you're wanting to spend time at the national park-you're right at the end of the bridge! It's a 3 minute walk & you're in the park-hard to beat! The employees are wonderful. Over the course of our 4 day stay, we met several & every employee was friendly & knowledgeable. They gave us great recommendations for dinner & tours & even reminded us to bring our Senior Citizen National Park Pass so we could get in the park free. Our room was spacious & immaculately clean. Their rooms are designed so that each one goes the width of the building. It's great-you walk in the back door & pass through your room onto your balcony or patio. (We were fortunate enough to be on the 3rd floor, which had a great view of the lighthouse). Breakfast was typical chain hotel fare-waffles, sausage or bacon, eggs, biscuits, cereal, yogurt, etc. It was nice to have a free breakfast available every morning. (I especially liked adding fruit & whipped cream on my Belgian waffle!) Coffee, hot chocolate & fruit is available at all times. This is definitely the place to stay on Chincoteague.

"Excellent!"

5
13/06/2017

Just spent 2 nights at the Best Western in Chincoteague, Virginia, and couldn't have asked for a better experience. The staff were all friendly and helpful, and greeted us with big smiles. The location was perfect, the rooms were clean and updated, the beds were comfy, the breakfast buffet had a great variety to choose from. We have stayed at this hotel over the years and it keeps getting better.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Wow! What a great review! Thank you so much for staying with us and for your continued patronage! We are delighted your experiences just keep getting better...that is music to our ears! We hope you have a safe and happy summer and we look forward to seeing you again soon!

"great vacation location"

5
13/06/2017

Everything about this place is gr\\eat from the wonderful location near the beach to the very well maintained building but most of all the wonderful employees who make each guest feel like they are the most important ones.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague! We are so glad your experience with us was a good one! We thank you so much for staying with us and for the great review! We value your business and appreciate your kind words! We strive to treat our guests the way WE would want to be treated while on vacation! We hope you will return and visit with us again soon!

"Fine motel"

5
08/06/2017

Very well satisfied with the accommodations, staff, location, comfort, cleanliness. We were greeted warmly, given good advice about restaurants with a written list and map, found everything in rooms in good working order, clean, comfortable. Location had nice views of the bay and pines woods, was convenient to the wildlife preserve, and easy to find.

"Super clean and friendly"

5
06/06/2017

This Best Western may be across from McDonalds, but it is right before the bridge to Assateague Island, the National Refuge, beaches, wild ponies, bike trails, water, and beautiful shore birds. It is a super clean, modern motel with no big frills, but everything one needs. I liked having a deck outside of our second floor room. All of the staff were super friendly and helpful. Breakfast had the basics to get us going in the morning. Coffee was always available. There are lots of little restaurants sighing walking or biking distance. Many people rent or bring bikes. It is a casual "beach town" where one can relax. Even on Memorial Day weekend, it was not overly crowded.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello! What a nice review...thank you so much! We thank you for staying with us and are delighted you enjoyed the location, clean room, deck with view, friendly/helpful staff and breakfast! It sounds like you had a great Memorial Day weekend adventure! We appreciate your business and hope you will return and visit with us again soon!

"Very nice"

5
06/06/2017

This hotel is very nice and is close to everything. The bed was comfortable and the staff was very helpful. And they give you fresh baked cookies when you check in. Very nice touch. I would 100% stay here again.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Greetings from Chincoteague! Thank you so much for taking the time to write a nice review! We are so glad you enjoyed your stay and that you would stay with us again! We appreciate your business and hope to see you again soon!

"Best accommodations on Chincoteague"

5
05/06/2017

The accommodations were terrific and the staff were extremely helpful and pleasant. Clean and wonderfully decorated rooms and the breakfast as tasty hot and fresh. Convenient location. Close to the beach and within walking distance to a great crabbing spot on the bay!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Wayne! Thank you so much for taking the time to write a review....and such a great one at that! We appreciate your kind words and are so glad you consider us the "Best" on Chincoteague! We are delighted you found the accommodations clean, the staff friendly, the breakfast tasty and the location ideal. That's all music to our ears! We hope you will return again soon....we would love to see you!

"Excellent accommodations"

1
04/06/2017

Hotel location is the best next to the national park. Have stayed here many times and plan to return again next year. Staff friendly and helpful. Beds very comfortable. Room balcony enjoyable to sit and have morning coffee.

Dawn B, General Manager at Best Western Chincoteague Island, responded to this review
Dear Cynthia, We are so glad you enjoy your stay with us! It is always a pleasure having you here. I'm sorry the survey scores are on the opposite side of your wonderful comments. I know you were thinking we are number one in your book and we appreciate it! We look forward to seeing you again next year. Have a great summer. Dawn

"Great view from my room!"

5
31/05/2017

Great staff, nice room and my room had a great view! I will go there again when I am in town for business, I was also pleasantly surprised by the breakfast. It is kind of crazy that they make me put in 200 letters to submit my review.

"convenient location"

4
31/05/2017

easy access to beach, wildlife, food and shopping. Nice staff, decent hotel, very nice outside pool. Bedrooms were clean, ours had a mini fridge and microwave without requesting them. The breakfast had a decent selection of different food items and drinks.

"Nice location, Nice hotel, Nice staff"

5
30/05/2017

Right near the Chincoteague and Assateague islands park. Warm and friendly staff and hotel. Bike rental and McDonalds right across, along with many restaurants, gift shops, etc, along the street (Maddox Blvd). Highly recommend "Pico Taqueria" restaurant - excellent (homemade) tacos, very yummy and very healthy!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Greetings from Chincoteague! Thank you so very much for choosing to stay with us during your recent visit to Chincoteague and for taking the time to write a nice review! We are so glad you enjoyed our convenient location and the friendly/helpful staff! We hope you will come back and visit with us again soon (and enjoy the Tacos)!

"Nice hotel"

5
29/05/2017

Nice hotel, great staff, especially the two ladies that greeted us at check in. Awesome room we had a private balcony that we could sit out and enjoy the beautiful weather that we had memorial weekend. The only downfall with this hotel was we needed to use the elevator because of my handicap and we went up and then had to go outside on the walkway to get to our room.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Sue! We hope you had a wonderful Memorial Day weekend! The weather was perfect and we hope you made some special memories here on the island! Thank you so much for staying with us and for the nice review. We appreciate your business and are delighted you enjoyed the hotel, friendly staff and private balcony and view! We hope you will return soon and visit with us...we would love to have you!

"Just Married "

5
24/05/2017

We stay for our honeymoon The hotel was the cleanest we had ever seen. The staff were great from the front desks, the girl cleaning the rooms to the lady serving the breakfast. The one I remember the most was Joan. We said something about just being married so the next morning when they made up the room they left us a surprise. Anna I believe . The room was clean and comfortable. We really enjoyed our stay Thank You Michael &Joan South

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Newlyweds! Congratulations and thank you for staying with us on your honeymoon! We are so glad you included us in this special trip! We are delighted you found us to be the cleanest hotel you had ever seen....that is music to our ears....AND that it was also comfortable!! We are also glad you found the staff to be so friendly and helpful. We are so glad you enjoyed your stay and we hope to see you when you are celebrating your 1st anniversary!

"Great hotel, amazing location!"

5
23/05/2017

Spent 2 nights here on recent USA road trip. Hotel located right at the end of the main strip next to the wildlife refuge. Handy for some great restaurants and plenty if nature. Fantastic view from our balcony including a rocket launch from nearby Wallops Island. Rooms were spacious and very clean. Only one minor gripe ... please Best Western, get proper cutlery for breakfast. .. plastic stuff is hopeless and an enormous waste! If you visit in summer ... bring mosquito repellant!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Greetings from Chincoteague! Thank you so very much for staying with us during your recent USA road trip! We are so glad you enjoyed the convenient location, beautiful view and clean, spacious rooms. We appreciate your business and hope you will think of us on your next road trip!

"Wonderful place to stay"

5
22/05/2017

Excellent place to stay for a quick getaway or a family vacation. The staff is wonderful. The hotel is a great location. We biked around the island and took a dip in the outdoor pool. Would definitely stay here again.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello! Thank you so much for writing that we are an "excellent/wonderful place to stay"! We love to read reviews like that! We appreciate your business and thank you for your stay with us and the nice review! We are so glad you found the staff to be wonderful (we truly have an exceptional group of people) and enjoyed the great location. We look forward to seeing to you again!

"Great Value and Helpful Staff"

5
22/05/2017

My family and I have stayed on the island multiple times and this by far was the best overnight experience. We are light sleepers and Sandy at the front desk and her supervisor picked out rooms prior to our arrival that they thought would be quiet and they were. Sandy was extremely helpful over the telephone and we had a great nights sleep. Rooms were recently redone, very comfortable. This facility is also in walking distance to the wildlife refuge which is a must-see if you are visiting the island.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague! We are so happy your experience with us was a good one! Thank you so very much for choosing to stay with us! Sandy is indeed wonderful and offers exceptional customer service. She, like all of our staff, treats guests they way they would want to be treated while on vacation! Again, we appreciate your business and the nice review and hope to see you again soon.

"Wonderful stay"

5
21/05/2017

Great services in all aspect that staff is friendly and helpful. The room is very large and comfort, well setup in the bathroom and overall in the room etc. The location is very good, closed to the national park and restaurants. Overall is great value.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Francis! Thank you so much for choosing to stay with us during your recent visit to Chincoteague and for taking the time to write the nice review! We are delighted you found the staff to be so friendly and helpful. We truly strive to ensure every guest feels welcome. We are also glad you enjoyed your room, location and value! We hope you will return and visit with us again soon.

"special occasion"

5
10/05/2017

We were there to celebrate my birthday, and the staff had two small bottles of champagne and a flower arrangement waiting in our room at check-in. That was such a nice surprise! The service was really above par throughout our stay.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Greetings from Chincoteague! We hope your stay and your birthday were memorable and we thank you for letting us be a part of both! We appreciate your business very much and we hope you will return and visit with us again soon! Thank you for the nice review!

"THE place to stay"

5
09/05/2017

I have been staying at this location since 1980....before it became a BW property. My wife and I have always had a pleasant stay here. It is the closest hotel/motel to the refuge which makes it convenient for biking. The staff knows me well now, and we are treated like family.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Steve! Thank you so much for taking the time to write a nice review! We very much appreciate your business and continued patronage and are so happy that you have sound a 2nd "home" with us! We enjoy having you and always look forward to seeing "family"! Hope the rest of your summer is safe and happy and healthy!

"Great customer service, beautiful location"

5
08/05/2017

Arrived after being awake and on the road for over 30 hours, The front desk staff was unbelievably helpful and promptly had me checked in and on my way to my room in about 5 minutes, they could tell I was exhausted and treated me kindly and made me feel extremely welcomed after all the stress of being on the road. Great place and thank goodness for the advertising along Highway 13 or else I would have never known about this gem of a hotel.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Tobias! Whew...a 30 hour trip...that makes me tired just thinking about it! I am so glad you found your way to us and we thank you so much for choosing to stay with us! We are delighted the staff was able to make you feel welcome and help ease the stress of the long journey! We hope you enjoyed your stay and hope you will return and visit with us again (maybe stop along the way next time for a rest).

"Best is true for this Best Western"

5
08/05/2017

Staff was awesome! So helpful, generous, friendly. Everything clean, neat. Food plentiful and good-a large variety. This hotel is in a well-maintained and clean area of town, right next to the salt marshes. The marsh is beautiful to look at, and the balconies get a great view. Yes, there is a McD restaurant across the street, but the area is all very neat and the marshes claim one's attention.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Judy! What a great review...thank you! We appreciate your business very much and thank you for staying with us while in Chincoteague! We are so glad you found everything clean, the staff friendly and helpful, the breakfast to your liking and the view beautiful. That is exactly what we like to hear! We hope you will return soon and visit with us again!

"Great staff"

5
03/05/2017

The property is an older motel but has been very well cared for and updated. The interior and grounds are well maintained. We had the greatest room that had all new flooring and was very comfortable. Everything looked fresh and clean. The staff was very responsive to any questions or needs. I went to get something out of our car and going down saw there was coffee spilled in the elevator. I told the front desk. By the time I had returned, which was only a few minutes, the spill had been cleaned up. We had a problem with the refrigerator in our room, within 10 minutes there was someone there to address the issue. The only negative was the small breakfast area which we were told is being addressed. We would definitely stay there again and recommend to anyone. It is right on the edge of the marsh with a view of the lighthouse. Bicycles can be rented right across the street. We are not really beach people but enjoyed the horses and birds as well as the nature centers on Assateague. There is an admission fee to the Assategue seashore but ours was covered under our National Park Senior pass. We were there the end of April and the weather was great. Please bring insect repellent as this could be an issue in the area.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello! Thank you so much for the great review! We appreciate your business and kind words. We are delighted you found everything to be clean, comfortable and well maintained. We are also glad you found the staff to be so friendly and helpful. We truly strive to ensure every guest feels welcome and "at home"! Please come back and visit with us again soon!

"Nice Stay"

4
02/05/2017

Very friendly staff! Room was clean. Internet was slow at best but I wasn't there to use the internet. Location was fantastic! Great if you want to go biking to the beach or to see the ponies! Great view of the lighthouse too!

"Location, Location, Location"

4
30/04/2017

Right on the beach. Room had a beautiful view of the ocean. Building a little dated, but rooms clean and comfortable. Check in desk was mobbed when arrived. Would prefer to have a place to walk to for dinner, but would stay again.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Jennifer! Thank you so very much for choosing to stay with us during your recent visit to Chincoteague and for taking the time to write a nice review! We appreciate your business and truly hope you had a pleasant and enjoyable stay!

"Great location by the wildlife refuge"

5
23/04/2017

Our stay was very comfortable and so nicely located. Literally right next to the wildlife refuge entrance and with a bike rental place in front across the street. This made it a super convenient hotel. It was very clean and the beds super comfy. And I have serious back and neck issues! Breakfast was great with a lot of good choices. Nice to have coffee and tea in the lobby as well as plenty of local information, history, maps and even a nice restaurant list according to type of food, pricing etc. The refuge is amazing and we would have loved to stay longer. We went for ice cream at the famous Island Creamery...wow so delicious. Homemade ice cream with super unique flavors.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Laura! Thank you so much for the nice review! We are so glad you found your stay with us comfortable and that you enjoyed our location, clean rooms with comfy beds, the breakfast and the amenities! That is all music to our ears (the Island Creamery is my favorite place, too)! We hope you will return soon and enjoy all that Chincoteague and Assateague have to offer! Thank you, again, for your stay with us...we appreciate your business and look forward to seeing you again!

"Extremely helpful staff"

4
23/04/2017

This was our first time staying at this hotel and it was very nice. The front desk staff, particularly Krista, were very nice and extremely helpful. The pool had just opened and the person cleaning it took time out to get chairs for us, clean them and set them up. The front desk staff helped us find vegan restaurants in the area and checked in with us to see how we liked them. Genuinely friendly people were throughout the hotel and made us feel very welcome!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Kimberly! We are so glad your first stay with us was a good one! We appreciate your business very much and thank you for choosing to stay with us. We are delighted you found the staff to be so friendly and helpful. We truly strive to ensure every guest feels welcome and "at home"! Thank you for taking the time to write a nice review. We hope you will visit with us again soon!

"Nice room, lack on soundproofing from above"

4
21/04/2017

The room was spacious, with cookies to greet us at check-in, super friendly staff, in room Keurig coffee maker, and 24/7 coffee, tea and hot chocolate in the lobby. Unfortunately, there was a lot of noise from upstairs, and I really think they were just an average family being a family. The beds were comfy, and our 1st floor room had a nice sitting area outside that we used every morning. The breakfast was fine, with the signature BW make your own waffles; unfortunately, the breakfast is not even close to big enough to accommodate the a.m. diners, so seating every morning was at a premium.

DawnCI, General Manager at BEST WESTERN Chincoteague Island, responded to this review
Hello! Thank you so much for the nice review! We appreciate your business and thank you for choosing to stay with us during your visit to Chincoteague! We are delighted you enjoyed your room and the amenities! I am so sorry about the noise you experienced in the room above you and the small breakfast area. We try to keep families on the first floor, but sometimes that is not possible. I apologize for the inconvenience. PLEASE know that we are currently in the process of replacing the carpet in ALL of the rooms and are using padding that will help with noise reduction. Also, we will be expanding the breakfast area in the fall to better accommodate our guests! Please return and see all of our renovations!

"Beautiful and quite place to stay."

5
18/04/2017

Love this place and it is so quite and friendly people that run it.. Love taking our family here. Beautiful and close to lots of things to do in the area. Love setting on the deck and relaxing the view is beautiful.

DawnCI, General Manager at BEST WESTERN Chincoteague Island, responded to this review
Greetings from Chincoteague! Thank you so very much for choosing to stay with us during your recent visit to Chincoteague and for taking the time to write a nice review! We are so glad you love staying with us and enjoying the friendly staff and quiet & peaceful views from the deck. We appreciate your business and hope you will return again soon.

"My stay at Easter"

5
17/04/2017

Great stay we love how close it is to the island and our family house. We love going two times a year. I wish you had bike rentals on site. I can't complain. We stay there two times a year. My husband loved the bed!

DawnCI, General Manager at BEST WESTERN Chincoteague Island, responded to this review
Hello and Happy Spring! Thank you so much for staying with us at Easter! We are so glad you had a great stay and thank you for your continued patronage! We appreciate your business very much and are delighted you enjoy the location and beds! We look forward to seeing you again soon!

"Vacaion 2017"

5
17/04/2017

This was a nice vacation for me and my kids and family. We really enjoyed. Everyone was so nice and helpful. Would recommend this hotel to. families with kids. The location is amazing also. Great experience

"Good place in a Storm!"

4
17/04/2017

We stayed here in Oct 16. We arrived in the midst if a storm; the hotel was easy to find and the staff helpful. It was a pity that they only serve breakfast - very few restaurants were open and we had an ' interesting drive' through flood water to find anywhere fir dinner. Hotel room was comfortable ( and dry) and kept out the enormous, voracious Mosquitos. Breakfast Is served and was ok - just. This is probably an idyllic spot in the summer.

"Chincoteague Best"

5
16/04/2017

This is a comfortable, convenient place to stay, especially if you are there for the beach, crabbing, walking, nature, bicycling, fishing. Everything you need is nearby, from bicycles to T-shirts to bait to restaurants.

DawnCI, General Manager at BEST WESTERN Chincoteague Island, responded to this review
Hello John! We love the title to you review! "Chincoteague Best" is what we like to hear from our guests! Thank you so much for choosing to stay with us and for writing the nice review. We are so glad you were comfortable and enjoyed your stay with us! We appreciate your business very much and hope you will visit with us again soon!

"Great location "

4
13/04/2017

Our family recently enjoyed two nights here. The accommodations were perfect for our family. We loved having a small balcony. Location is ideal for those spending time in Assateague. Only complaint was the size of the breakfast area. Both mornings it was very crowded and we had to wait to get a table (during the off season!). It was very tight trying to get your breakfast and maneuver around the tables and people. Overall we enjoyed our stay and will be back!

"Best Location on the Island with great atmosphere and service."

5
12/04/2017

Definitely the BEST Best Western we have been to. From first contact for reservation to departing everything felt warm and comfortable. Room design was very inviting, spacious and great view of Assateague and the lighthouse. Breakfast was very good and varied everyday. Cleanliness was amazing. Leave the hotel in the morning and turn left there is the bridge to the National Park and Assateague. Next door is the Chincoteague museum.

"Best Western in a National Preserve/ Resort Island"

4
11/04/2017

Perfect place to relax and take in the scenery. Rooms are spacious and have the best beds. Breakfast items are hot and plentiful. Only stayed one night but Gary, Christa, and staff made it memorable. we'll be back!

"Didn't get off to a good start"

4
10/04/2017

Our stay didn't get off to a very good start. We had already paid for our 2 night stay before checking in. Once in our room for a while my wife discovered that our credit card had been charged again. We went out for the evening and when we returned we realized that the heat didn't work in our room. Fortunately the front desk was able to move us to another room. The manager wrote my wife a nice email apologizing for our inconveniences and gave us a certificate for a 1 night complementary stay. The hotel is very close to the Chincoteague National Wildlife Refuge, and the Assateague Lighhouse. Both my wife and I enjoyed the breakfast, only problem was finding a place to sit. Looking forward to going back.

DawnCI, General Manager at BEST WESTERN Chincoteague Island, responded to this review
Greetings from Chincoteague! I am so very sorry your visit to our island had a rough start! I apologize that you experienced a problem in your room and we appreciate your patience and understanding! Also, please know that we will be enlarging the breakfast area in the fall to better accommodate our guests! We are delighted you plan to return and we look forward to seeing you again soon!

"We Keep Coming Back"

5
08/04/2017

The staff goes above and beyond to make your stay one that when it is over you are saying "We will be back" Cleanliness of hotel, Continental Breakfast and the entire staff are A+! Only minutes from Assateague Island. Sitting on your balcony at night, you can see the lighthouse. Very quiet hotel.

DawnCI, General Manager at BEST WESTERN Chincoteague Island, responded to this review
Greetings from Chincoteague! Wow...what a great review! Thank you so much for choosing to stay with us and for taking the time to write such a great review! We value your business AND your continued patronage! We are so glad you enjoyed your clean room, breakfast, view, location and friendly, helpful staff. All of that is music to our ears. We look forward to seeing you again soon!

"Great price and friendly staff"

4
06/04/2017

We stayed here for the weekend with an 11 year old and a 13 year old. Room was big and clean on the poolside and a view of the lighthouse. The pool was closed for the season, but we weren't worried about that. Right next to the museum and walking distance to Assateague. Plenty of restaurants to eat at and lots of activities. We had a blast!

DawnCI, General Manager at BEST WESTERN Chincoteague Island, responded to this review
Hello Jennifer. Thank you so very much for choosing to stay with us during your recent trip to Chincoteague. We appreciate your business and the great review. We are so glad you and your young people enjoyed the clean, large room and the view. It is so nice to hear you had a "blast" and we hope you will return when the weather is warmer and the beach and pool will add to the fun! We hope to see you again soon!

"For birdwatchers,cyclists,sunbathers,and space exploration fans"

5
21/11/2016

Chincoteague,a fishing village that became famous for it`s wild ponies and beautiful beach.It is a resort for middle income families that enjoy salt water ocean waves,biking,boating,hiking,lighthouse climbing,a space museum and very good food. It is located 2 hours north of the south end of the Chesapeake Bay Bridge Tunnel and 2and 1/2 hours south of the Delaware Memorial Bridge.

DawnCI, General Manager at BEST WESTERN Chincoteague Island, responded to this review
Hello Bruce! Thank you so very much for choosing to stay with us during your recent trip to Chincoteague AND for taking the time to write a review! We appreciate your business and are so glad you found so much to do while visiting with us! There is indeed a wide variety of activities and sights that are sure to appeal to everyone! We hope you will visit with us again soon!

"Great location for easy access to Refuge!"

4
05/11/2016

My husband and I chose this hotel because of its perfect location right outside the entrance to the Chincoteague National Wildlife Refuge -- a short hop over the bridge. We were pleasantly surprised by the beautiful landscaping as soon as we pulled into the parking lot. The desk staff was very friendly and helpful and had us checked in quickly and efficiently. Our room was a king on the second floor with a balcony that overlooked the front entrance roof, but the marshes across the street were still visible. We lucked out with beautiful warm weather for our stay, but unfortunately had a problem with the air conditioner that resulted in a very wet rug/floor in that area of the room on the second night. However, after calling the desk about the problem, they quickly located another room for us -- no more balcony, but clean and pleasant. Packing and moving at 10:00 pm wasn't ideal, but our problem was addressed immediately. Overall, the hotel was clean and a good deal for the price. The included breakfast was pretty typical of hotels in this category -- some fruit, juice, toast, yogurt, a waffle-maker, etc. It ended at 9:00 am each morning. One more plus for the location of this hotel is that there is a bike rental business right across the street -- absolutely a perfect way to see the refuge! (But bring the bug spray in warm weather -- mosquito heaven!)

DawnCI, General Manager at BEST WESTERN Chincoteague Island, responded to this review
Hello and greetings from Chincoteague! We are so glad you enjoyed our ideal location and easy access to Assateague. Thank you so much for choosing to stay with us and for taking the time to write a great review! We are also glad you enjoyed the landscaping (a passion for the owner), the friendly, helpful staff and view from your balcony! I am so sorry about the problem with the a/c unit and the resulting wet carpet! Thank you for your patience and understanding! We truly appreciate your business and hope you will return and visit with us again soon!

"Great lodging at a great price"

5
31/10/2016

This is a highly recommended location for families. Very clean and great service! It is conveniently located to the beach and town. This was a 9 year old birthday celebration weekend and the staff left a b'day balloon and salt water taffies for the birthday girl. It made her weekend!

DawnCI, General Manager at BEST WESTERN Chincoteague Island, responded to this review
Hello and Happy Fall! Thank you so much for choosing to stay with us and allow us to be a part of the birthday celebration! We hope the birthday girl had a wonderful weekend. Thank you, too, for taking the time to write a nice review. We appreciate your business and thank you for your high recommendation! We hope you will return for the big 1-0 birthday next year!

"Gracious Staff, Lovely Stay"

5
30/10/2016

Went to Chincoteague for our anniversary as we never had been there before Wife must have mentioned at booking that it was for a special anniversary occasion and when we got to the BW, the lady at the desk said our room was ready even though we arrived early. So went up to room on 3rd Floor, and it was large and lovely. Didn't realize until about 20 minutes later that there was a small flower vase on table, two plastic wine glasses, along with an ice bucket, and 2 splits of champagne in the bucket. On top of that a small bowl of local candy was on the table. We were IMPRESSED!. Such a nice gesture by the staff for a couple of old geezers really made our day. Went down to the desk told the lady (wish I could remember her name) that we were extremely pleased at this unexpected treat. The room was fine, clean, big, had an ocean view. When we asked the desk clerk for a suggestion as to dining, she gave us one of the local restaurants and booked a reservation for us. The restaurant was upscale and so nice for an anniversary dinner. Have to say, the Best Western staff went out of their way on this for us and we shall never forget it.. We had used BW this past summer on vacation 4 times and each time we were not disappointed. If you are down in Chincoteague book a room here, you will enjoy it

DawnCI, General Manager at BEST WESTERN Chincoteague Island, responded to this review
Greetings from Chincoteague! Happy, Happy Anniversary! Thank you so much for your stay with us AND the great review! We are so glad your first trip to Chincoteague was such a pleasant one. Let's make it an "anniversary tradition"! We truly strive to make sure our guests feel welcome and "at home" and we are delighted the staff was able to make your stay extra special. We hope you enjoy many more healthy, happy years together!

"Great hotel and watch your speed in town"

5
29/10/2016

The hotel is fantastic. Staff is accommodating, friendly and ready to attend to your needs. The breakfast is fantastic and is what you would expect in a full service restaurant. I would stay here again in a heartbeat. keep to the 25 mph speed limit throughout the town. On Maddox Boulevard there is one sign at the end of the respective bridges entering the island and returning from the national wildlife area. It is not posted any place else on this road and it is heavily patrolled.

DawnCI, General Manager at BEST WESTERN Chincoteague Island, responded to this review
Hello Paul! We are so glad you think our hotel is "fantastic" (we love that word). Thank you so very much for choosing to stay with us and for the nice review! We are delighted you found the staff to be so friendly and helpful. We truly strive to treat our guests the way WE would want to be treated while on vacation. We hope you will indeed return and we look forward to seeing you! Happy Fall!

"The best!"

5
28/10/2016

We have gone to many Best Westerns, but this is by far the best. Located next to the national park, it offers wonderful views. Our room faced the pool bordered by flowering plants (in October) and each morning we were dazzled by the sun coming up through the trees. The room even provided us with first class viewing of a rocket launch that sent supplies to the space station. The rooms are large, clean and have refrigerators, plus the staff are happy and efficient- making us want to go back again.

DawnCI, General Manager at BEST WESTERN Chincoteague Island, responded to this review
Hello Mary! Wow....we love it when our guests think we are the "BEST"!!! Thank you so very much for staying with us and for the great review! We are so glad you enjoyed your view. Where else can you view a rocket launch from your private patio/balcony?!?! We are equally delighted you enjoyed the rooms and friendly/helpful staff. We are so happy you want to return and visit with us and we look forward to seeing you again!

"A Quiet and Comfortable Place to stay"

4
27/10/2016

It is always quiet and peaceful to stay at this location, even in the summer time when it's the busiest. Closet to Assateague Island and allows for bike riding to be a very easy amusement. Whether business or pleasure it is always nice to stay at a location that is very convenient and quiet. Three restaurants are located with in walking distance, less than 500 yards with two of them being the next property over or across the street. The pool is also very nice and allows for a very relaxing place to be able to unwind. The rooms are always clean and kept in good repair. Breakfast is almost always available before the posted 6 AM which is really nice when conducting business that is very early in the morning. I personally ate at 5:30 AM one morning at it was already available. This is the primary place that I choose to stay when on business or pleasure at Chincoteague.

DawnCI, General Manager at BEST WESTERN Chincoteague Island, responded to this review
Greetings William. "Quiet" and "peaceful" and "comfortable" is a great way to describe our location! Thank you so very much for choosing to stay with us......we appreciate your business and continued patronage! Thank you, too, for the great review. We are delighted you enjoy our location, pool, clean rooms and breakfast! We truly strive to ensure excellent customer service and we are so glad your "early" breakfast meets your needs. We look forward to seeing you again soon.

"Closest to the Refuge"

5
27/10/2016

We love staying at this hotel. The breakfast is always delicious! The rooms are comfortable and ours had a great view of the lighthouse! The staff always welcomes us wonderfully!! We love being right next to the refuge! We celebrate our anniversary here, often.

DawnCI, General Manager at BEST WESTERN Chincoteague Island, responded to this review
Hello April! I am so glad we have become your "Anniversary Destination"! We hope we can celebrate many more years together!! Thank you so much for your continued patronage and for taking the time to write such a nice review. We are delighted you always enjoy your stay and "love" spending your time on Chincoteague with us. It is so nice to hear when our guests appreciate the location, view and clean, comfortable rooms. We appreciate your business and look forward to seeing you again soon

"Mini getaway"

4
25/10/2016

We decided to visit the island and chose the Best Western based on a coupon and the location. Previous reviews showed a high percentage of favorable reviews. Upon arrival, we were met with a friendly staff and a clean lobby. The room was very clean and larger than some other comparable locations. The entire facility was very well maintained and all of the staff were genuinely friendly and helpful. This is an older hotel but it is easy to see the owner and employees really take pride with the property. If you are looking for an expensive, modern, spa style hotel, this is not it. This was perfect for a quiet, relaxing, family getaway to enjoy the island. Thanks!

DawnCI, General Manager at BEST WESTERN Chincoteague Island, responded to this review
Greetings from Chincoteague! We are so glad your "mini getaway" brought you to the Best Western Chincoteague! We appreciate your business and thank you for the nice review! We are delighted you enjoyed the location, friendly staff, clean room and quiet peaceful atmosphere! We do indeed take pride in our property and strive to ensure we treat our guests the way we would want to be treated while on vacation. Thank you so much for choosing to stay with us and we hope to see you again soon!

"Great stay in quiet location"

5
25/10/2016

This is one of the nicer Best Westerns I have ever stayed in. Very pleasant setting very close to Assateague Island. Room 117 was a great location near the pool but had an unobstructed view. The room is large and well decorated. Really like the sink in the bathroom and another vanity outside the bathroom. All the staff we encountered were very helpful and friendly

DawnCI, General Manager at BEST WESTERN Chincoteague Island, responded to this review
Hello Sharon! We are so glad you had a great stay! Thank you so much for choosing to stay with us and for taking the time to write a nice review! We are delighted you enjoyed the location, room and staff! We hope you will return and visit with us again soon!

"Enjoyable first visit to Chincoteague"

5
23/10/2016

I have stayed at other Best Westerns, but this hotel exceeded my expectations. The staff was so friendly and helpful. They gave me great advice about where to go to view a rocket launch (right adjacent to the hotel). They also recommended restaurants that were exactly what I was looking for. The room was clean and furnished nicely. The location is great-it is the last hotel before the wildlife refuge.

DawnCI, General Manager at BEST WESTERN Chincoteague Island, responded to this review
Greetings from Chincoteague! We LOVE to hear from our guests that their expectations were exceeded! That is our goal! Thank you so much for choosing to stay with us and for the great review! We hope this first visit to our island was a special one and that you will return to enjoy all that Chincoteague and Assateague have to offer! How many places can you go and watch a rocket launch from your private patio/balcony! We are truly delighted you enjoyed the staff, room and location and we hope you will come back and visit with us again soon!

"Long Weekend at Chincoteague"

5
20/10/2016

Our family truly enjoyed our stay at the Best Western. It is in a quiet, safe, beautiful location on the edge of town, directly across the bridge from the reserve at Assateague. Our room was very clean, the staff extremely kind and helpful. We will definitely stay there again!

DawnCI, General Manager at BEST WESTERN Chincoteague Island, responded to this review
Greetings from Chincoteague! We are so glad your long weekend in Chincoteague included a stay with us! Thank you so very much for choosing to stay with us and for the nice review! We are delighted you enjoyed your stay and enjoyed the location, clean room and friendly & helpful staff. We are so glad you plan to return. We appreciate your business and hope you will return for another long weekend soon!

"Highly recommended!"

5
20/10/2016

The staff was excellent, courteous, caring and informative. This was the best experience at a BW we have had. The room was nice, the bed was comfortable, and the hotel was clean. The breakfast was hot and the staff kept it filled. We had a wonderful view from the balcony to see the light house and the rocket launch.

DawnCI, General Manager at BEST WESTERN Chincoteague Island, responded to this review
Greetings Caroline! Wow! We love to see reviews like yours! Thank you for your stay with us and your kind words. Hearing that we were the BEST experience you have ever had at a Best Western is music to our ears! We are so glad you enjoyed the staff, room, breakfast and view! You happened to be visiting at the perfect time...where else can you go and watch a rocket launch from your private balcony!! We thank you for recommending us "highly". We will strive to continue to exceed our customers' expectations and we look forward to seeing you again soon!

"BW Chincoteague Island"

5
19/10/2016

Very clean and spacious rooms. Only downside was that the room did not have a desk for doing business work on but it did have a small table for my laptop. Exterior of the hotel had very nice landscaping. Staff was very nice.

DawnCI, General Manager at BEST WESTERN Chincoteague Island, responded to this review
Hello Timothy! Thank you so very much for your recent stay with us and for taking the time to write a nice review! We are delighted you found the rooms clean and spacious and enjoyed the landscaping and friendly staff! Some of our rooms do indeed have a work desk/space while other rooms have the activity table (with families in mind). Please request a room with a desk the next time you plan to visit. Our staff will be more than happy to accommodate you! We appreciate your business and look forward to seeing you again!

"Good Hotel and Breakfast"

5
17/10/2016

I love BW, you always know what you get. I am making this longer because they do not sallow short reviews which irks me. This is the thing I hat eabout reviews. I have to ramble on and on, because no one can say in a word or two that it was grerat

DawnCI, General Manager at BEST WESTERN Chincoteague Island, responded to this review
Hello! Filling out reviews can be time consuming and sometimes irritating but I thank you for doing so in this case! We appreciate your business and thank you for staying with us. We are so glad you love Best Western and we thank you for your loyalty to our brand! We hope you will continue to stay with us and we hope to see you again soon.

"Nice hotel"

4
10/10/2016

Nice hotel right before the bridge to Assateague. They gave us cookies on arrival which my kids inhaled after our 3 1/2 drive. Clean. No weird odors. Staff very friendly. Breakfast was the usual continental fare. Bike rentals across the street to ride over to Assateague which the kids loved. Will come back here again!

DawnCI, General Manager at BEST WESTERN Chincoteague Island, responded to this review
Hello Jessica! Thank you so very much for choosing to stay with us during your visit to Chincoteague and Assateague and thank you for the great review! We are so glad you plan to return and we look forward to seeing you!

"Pleasantly Surprised"

4
10/10/2016

I have been coming to Chincoteague Island for over 15 years, yet had never stayed here. Boyfriend and I booked a last minute weekend trip June 2016 and this was one of the last accommodations available. I was a little wary of staying here, as the outside is non-descript and other Best Western stays have been less than comfortable. However, I was very pleasantly surprised by my stay here. Front desk staff was very nice, and we received a chocolate chip cookie at check-in (yum). The room was very clean, and more modern than anticipated. I appreciated the in-room fridge to store our leftovers and our room had a nice balcony overlooking Maddox, from which we could see the lighthouse. Definitely plan to come back :) Thanks again to the front desk and behind the scenes staff for a wonderful stay!

DawnCI, General Manager at Best Western Plus Chincoteague Island, responded to this review
Greetings from Chincoteague! We are so glad you decided to stay with us during your visit in June! Thank you so much for being our guest and for the great review and we are delighted you enjoyed your stay and the amenities we offer. Thank you for intending to return and we look forward to seeing you!

"Spur of the Moment side Trip"

5
08/10/2016

After visiting Asstateague Island we decided last minute to visit Chincoteague as well to see the horses. Right outside the park was a Best Western so we decided to stay the night there, it was a great decision. Clerk was friendly and helpful, recommending a fantastic place to eat in which we had a great meal. Rooms were big, clean and had everything you would need, prices were excellant being so close to the park. The pool looked amazing as well, wish we would of brought our suits. I would highly recommend!

DawnCI, General Manager at Best Western Plus Chincoteague Island, responded to this review
Hello! "Spur of the moment" kind of trips are often the best kind! We are so glad you decided to stop and stay with us! We appreciate your business and thank you for the great review! We are delighted you enjoyed Assateague and Chincoteague and hope you got to see the ponies! Thank you for intending to recommend us! We hope you will return again soon (and bring your bathing suits)!

"Chincoteague, Va"

5
07/10/2016

The entire staff treats you like you like you are a VIP. The rooms are cleans and fresh. The breakfast is very good. Our entire stay was great. Cant wait to go back again around New Years. We enjoy it down there so much. Its like we are treated like family.

DawnCI, General Manager at Best Western Plus Chincoteague Island, responded to this review
Hello Chris! We love to get reviews like yours! It just "sums up" everything we strive to achieve! We treat our guests the way WE would want to be treated while on vacation! You ARE "VIP's" and we appreciate your continued business. Thank you so very much for your stay with us and the great review! We look forward to seeing you in January!

"Best-Best Western Experience"

4
06/10/2016

Needed a room to spend the night after we had to unexpectedly close our vacation home. My wife and I came in late, without a reservation and the staff couldn't have been more accommodating. The room was clean and we got a great rate.

DawnCI, General Manager at Best Western Plus Chincoteague Island, responded to this review
Hello Paul. A vacation home in Chincoteague means you have found a "second home" in our lil' slice of heaven. We thank you for choosing to stay with us while you took care of things there and we appreciate you taking the time to write a nice review!

"Vacation getaway"

5
04/10/2016

Booked this hotel in early September. Check in was easy and friendly. Room was clean, comfortable and spacious. The little balcony made for a pleasant place to read, share wine and people watch. The breakfast ( included ) was delicious with many offerings: eggs, sausage, waffles, juices, rolls, toast, cereal etc. fruit and coffee, tea and hot chocolate are available throughout the day. The hotel has a cozy feel but the room was certainly adequate. It included a refrigerator and microwave. It has a great location: just a short drive to the wildlife refuge, across the street from a McDonald's ( should you need it)and next to a nice little diner opened year round.

DawnCI, General Manager at Best Western Plus Chincoteague Island, responded to this review
Hello and Happy Fall! Thank you for the very nice review! We are delighted you found things to be so clean and comfortable. We appreciate your business and thank you for choosing to stay with us. We hope you will return again soon!

"Friendly staff, Great Bed & Shower"

5
04/10/2016

Our stay at this hotel was a relief from another nearby hotel that was far more expensive and not nearly as nice. We were put into a room for the disabled and it was very thoughtfully laid out: the shower flow was abundant and easily gaged (hot to cold), and the soap dishes were at a reasonable level. The bed was exceptionally soft & comfortable and the linen felt clean & soft.

DawnCI, General Manager at Best Western Plus Chincoteague Island, responded to this review
Greetings from Chincoteague! We are sorry your experience at another hotel was not a good one but are glad you decided to stay with us. Thank you for choosing us and we are so glad you were not disappointed with your stay. We are glad you enjoyed the room and shower (I love that shower too and wish my one at home was as nice!). Thank you so much for the nice review and we hope to see you again soon.

"location, location, location"

4
03/10/2016

Great location, right next to the entrance to the National Wildlife Refuge. Hotel is clean, but a bit dated-looking. The grounds are very well kept and attractive. The staff is great--friendly and helpful.

"Great Location, Friendly Staff, Spacious Rooms"

5
01/10/2016

Recently enjoyed a 3 night stay here. Fantastic, quiet location next to the entrance of Chincoteague Wildlife Refuge & Assateague Island seashore, as well as the Chincoteague Museaum. Rooms are clean and spacious and include either a balcony or private patio. Nice breakfast with a full selection of cereals, scrambled eggs, bacon or sausage, yogurt, fruit, breads, coffee, and juices. Complimentary high-speed wi-fi, plus many cable stations available for tv surfing. Extremely friendly, helpful staff. Bike rentals available across the street. Small island, so many restaurants & shops within close proximity. Highly recommend! Balcony views of the lighthouse are a special treat! If I ever return to the area, this is where I'd stay again.

DawnCI, General Manager at Best Western Plus Chincoteague Island, responded to this review
Greetings from Chincoteague! Wow...what a great review! Thank you so very much for your stay with us and for taking the time to comment on your visit. We are delighted you were so happy with the location, staff and room! We hope you will indeed return and enjoy the view from your balcony again.

"Very good experience"

5
01/10/2016

Comfortable motel right next to the National Park. Extremely friendly and courteous staff. Nicely appointed room and an adequate breakfast. Plenty of nearby restaurants of all qualities. Would definitely recommend this motel.

DawnCI, General Manager at Best Western Plus Chincoteague Island, responded to this review
Hello Alvin! We are so glad your experience with us was a very good one! We thank you for choosing to stay with us and for writing the nice review. Thank you, too, for your intent to recommend us. We truly appreciate your business and hope you will return and visit with us again soon!

"GREAT!! would definitely stay again and again"

4
27/09/2016

The front desk crew is nothing short of Superb; Sandy, Daniel, (NY Lady)!!! The housekeeping/maint. crew were Great; Anna, Maint. Man and housekeeper w/ brownish hair in pony tail :) The room was very clean, the beds good, the grounds were well kept, just can't say enough about the property. We even left some of the baby's books in the room after we checked out, I called the hotel to ask them to be shipped and Sandy was more than compliable. :) The breakfast "bar" was great lots of selection and was open later than advertised.

DawnCI, General Manager at Best Western Plus Chincoteague Island, responded to this review
Greetings and Happy Fall! Wow! What a great review! Thank you so much for your stay with us and for taking the time to write such a nice review! I will pass on your kind words to the staff...we are delighted you found them to be "superb" (we love that word)! We DO hope you will stay "again and again"! We very much appreciate your business and look forward to seeing you again soon!

"Extremely welcoming"

5
27/09/2016

The hotel itself was comfortable and well kept. The front desk staff was extremely welcoming and quite helpful, probably more than any other hotel I have stayed at. The rooms were quite large and the beds were comfortable. A good TV selection for the most part. The internet was free and pretty reliable overall, although there were times it slowed down or dropped out, but not too often. The breakfast was pretty good, but the same items were presented every day, so it got old if you stayed for more than a few days (a good diner is next door and a McDonalds is across the street). I enjoyed my stay at this hotel. You could walk into the nature reserve from the hotel quite easily, too.

DawnCI, General Manager at Best Western Plus Chincoteague Island, responded to this review
Hello Tim! We strive to ensure every guest feels welcome and "at home" so we are so glad you found the staff to be so friendly and welcoming! We thank you so much for choosing to stay with us and for the great review! We are delighted you enjoyed your stay with us and we hope you will return again soon!

"Great value, great staff, great location"

5
26/09/2016

The staff and owners of this hotel are very friendly and are appreciative of your business. The location is very convenient to the wildlife refuge and is just a very relaxing setting. The rooms are always clean and in the rare occasion that something is not working, the staff is quick to resolve.

DawnCI, General Manager at Best Western Plus Chincoteague Island, responded to this review
Greetings from Chincoteague! Thank you so very much for your continued patronage and for your recent stay with us! We DO indeed appreciate your business and are so glad you enjoy the location, clean rooms and customer service. We look forward to seeing you again soon! Thanks for the nice review!

"Relaxing Trip!"

5
24/09/2016

I can't say enough about how ecstatic our stay was here. There wasn't one complaint that my husband and I could come up with. Staff was extremely friendly, eager to help, and easy to talk too. The staff was so friendly towards our 2 kids, which we greatly appreciate it!! I've been coming to the island for 15 years, this was my first time staying with this hotel, and I have to say I will be back here again!!

DawnCI, General Manager at Best Western Plus Chincoteague Island, responded to this review
Greetings Brittany! Wow! Thank you so much for your stay with us and for writing such a great review...we love the word "ecstatic"! We are so glad you found the staff to be so friendly and helpful. We are delighted your first stay was such a good one and that you plan to return....we look forward to seeing you again!

"Nice hotel near the Refuge"

3
24/09/2016

I stayed here in Sept 2016 in room 232. Nice hotel and convenient to the Refuge. My room had a Keurig coffee maker, microwave, and small fridge. TV had lots of cable channels, including MASN and MASN2, so you can continue to watch your Nationals and Orioles games. Closet was pretty small - good for one person or maybe two. Breakfast is included, although dining area is a little small. But there are tables on a nice covered patio out front. Breakfast included scrambled eggs, sausage, sausage gravy, biscuits, and make your own waffles. Also, several types of cereal, including a gluten free choice, toast, bagels, danishes, yogurt, and juice. Coffee and hot water was available 24-7 with tea bags and cocoa mix. Front desk staff was very friendly. Elevator was tiny. Wi-fi is available in rooms but very weak. Free passes for the Refuge and Assateague were available near the front desk. Within walking distance of the Refuge.

DawnCI, General Manager at Best Western Plus Chincoteague Island, responded to this review
Hello Patricia! Thank you so much for choosing to stay with us and for taking the time to write a nice review! We are glad you enjoyed your stay. Thank you for including so many details...it lets others know what to expect. We hope you will return and visit with us again soon!

"Excellent Stay"

5
22/09/2016

The staff was very friendly. Everyone had a smile on their face and greeted you. Breakfast was good. When I expressed my concern about my room, the manager immediately responded and moved me. It's close to the Wildlife Refuge and beach. It's convenient to just about everything.

DawnCI, General Manager at Best Western Plus Chincoteague Island, responded to this review
Greetings Donna. Thank you so much for your recent stay with us and for writing a nice review. We are glad you found the staff to be so friendly. We strive to ensure every guest feels welcome and "at home". Please come back and visit us again soon!

"One of the best Hotels we have stayed at in recent years!"

5
21/09/2016

We spent three nights at this Hotel in mid September of 2016. It was by far one of the nicest places we have ever stayed. The staff was outstanding and the property was immaculate. The room was lovely and the Breakfast was one of the best we have encountered. They had a very nice, well maintained pool and provided us with all sorts of information about the Island and local attractions. The restaurants they suggested were all very good and made eating out in a new location very easy. During our stay the tub was draining slowly and before we could report it, it was fixed! Kudos to the staff!

DawnCI, General Manager at Best Western Plus Chincoteague Island, responded to this review
Hello Michael. Wow! What a great review! Thank you so very much for choosing to stay with us and for taking the time to write such a nice review! We are so happy you had such a pleasant stay with us and we hope we exceeded your expectations! We appreciate your business very much and hope you will return and visit with us again soon!

"A Must Stay"

5
21/09/2016

Best Location on the Island. Views are beautiful, right there at the entrance to Assateague Island, plus a great view of the lighthouse. The staff is the best , good food choices, rooms are clean and comfortable , we wouldn't stay anywhere else.

DawnCI, General Manager at Best Western Plus Chincoteague Island, responded to this review
Hello Ednamae! We are so glad you had such a nice visit with us! Please know we appreciate your business very much and thank you for the great review! Our guests love our location and views and we are delighted you wouldn't stay anywhere else! We look forward to seeing you again soon.

"Super place to stay"

5
19/09/2016

Been staying at this location for approximately 35 years, prior to it becoming a BW property. Great location, great staff, great hotel. No need to go elsewhere on the Island. Will be back in October for another vacation trip

DawnCI, Owner at Best Western Plus Chincoteague Island, responded to this review
Hello Steve! Wow....35 years! You must have started coming shortly after my father built the hotel and it was the Driftwood Motor Lodge! You and I have seen a lot of changes, but I thank you so very much for your continued patronage over the years and for the great review!!! When you come in October, I would love to sit down with you and talk about how things have changed over the years! Thank you, again, for your continued business...we very much appreciate it and we look forward to seeing you soon! Lisa Chesson

"Great Hotel"

5
19/09/2016

The rooms were clean. The staff accomidated all of our needs. Would recommend this hotel to anyone. There were 3 couples on our trip to attend Delmarva Bike Week. When we arrived, the staff made sure we had cleaning rags for us to use to clean the Harleys. We ahd a kickstand issue with one of the bikes and the maintenance man dropped what he was doing and provided a small 2X4 to assist with the problem. Great staff, breakfast was good. The beds were great.

DawnCI, General Manager at Best Western Plus Chincoteague Island, responded to this review
Hello Tracy! Thank you so much for completing the Best Western survey AND the great review on TripAdvisor! We are delighted you had such a pleasant stay....the weather was perfect, too! We appreciate your business and hope to see you again next year for "Bike Week"!

"Family Friendly"

5
18/09/2016

Absolutely best hotel! The room was spacious and beds were comfy. The staff was friendly and helpful. The maid even left a beach ball with a note our room for my baby grandson to have for the pool/beach. We have traveled many places but this is hands down the perfect family place to stay!

DawnCI, General Manager at Best Western Plus Chincoteague Island, responded to this review
Hello Kim! We are so glad you enjoyed your stay with us! We love it when people consider us the "best"! Thank you so much for choosing to stay with us and for the great review! We truly strive to treat our guests the way WE would want to be treated while on vacation and we are delighted you and your family enjoyed your stay. Please come back and visit with us again soon....we appreciate your business very much!

"Return visit to a favorite hotel."

5
14/09/2016

This property is just as you enter the Nat' Seashore, so no traffic after the park closes. This is very quiet. The property is very nice and especially clean and well kept. The pool area rates with one of the nicer pools, and beautifully landscaped. The staff are warm and friendly.

DawnCI, General Manager at Best Western Plus Chincoteague Island, responded to this review
Hello! Thank you so much for your continued patronage! We are so glad we are your "favorite" hotel! Thank you so much for the nice review. We look forward to seeing you again soon!

"Not a 5-star hotel, but a 5-star stay"

5
12/09/2016

This is an older hotel but very clean and very well kept. Our room was spacious and clean. The bed was very comfortable! Two sinks, one ouside the bathroom and one inside, was a convenient touch. Even though we were right on the main road into the wildlife sanctuary our room was quiet. The staff were all extremely helpful, pleasant, and patient with all of our quesitons. The complimentary hot breakfast was very good even though the dining area is much too small. Next time we will eat outside next to the pool or on the front patio next to the fountain. Coffee, tea and lemonade was available in the lobby all day long. Bicycles are available for rent right across the street and there are ponies you can see in a paddock there too. Room selection tip: All rooms face the street. Next time I will request the east end of the building. The east rooms overlook the pool and you might be able to see the lighthouse. Our west building room overlooked the parking lot and we could not see the lighthouse due to a tree. We could see the ponies though! Sadly our vacation was cut short from 3 days down to 2 due to tropical storm Hermine, we we will definitely return next year!

DawnCI, General Manager at Best Western Plus Chincoteague Island, responded to this review
Hello and greetings from Chincoteague! Thank you so much for choosing to stay with us and for taking the time to write such a nice review! We appreciate your business very much and are delighted you had a nice visit. Please know we have plans to expand the breakfast area this fall/winter to better accommodate our guests! We are so sorry "Hermine" interfered with your vacation (he put quite a damper on Labor Day weekend), but hope you will return soon!

"Wonderful all the way around!"

5
11/09/2016

My husband and I had the pleasure of staying at this hotel on our vacation! There was not one bad thing to be said. The rooms are beautiful and extremely clean. The beds are wonderful! The staff is very warm, friendly, and extremely helpful. Even the breakfast is great!! Do yourself a favor and stay here!!

DawnCI, General Manager at Best Western Plus Chincoteague Island, responded to this review
Hello Pamela! We are so glad you and your husband chose to stay with us on your vacation! We appreciate your business very much and thank you for the nice review! We love to hear that our guests enjoyed so many things about their visit! We hope you will return and visit with us again soon!

"older charmer"

5
10/09/2016

great for familes and senior citizens, quiet and lovley staff there;s a lovely poop and plantings and . The rooms a r larfe and spit clean. Nest door to the mueum of CloseseChinclteague which has grear prograns and displays.Trh it you'll like it too.

DawnCI, General Manager at Best Western Plus Chincoteague Island, responded to this review
Hello Fredericka! Thank you so much for your nice review and for staying with us! We are delighted you enjoyed the staff, pool, landscaping, room and location! We hope you will return and visit with us again soon!

"Best Hotel"

5
06/09/2016

The staff was wonderful, breakfast great, even the house keeping was wonderful. Great place to stay and would obviously stay here again. Sandi, and Kayte went out of their way to make my birthday weekend special.

DawnCI, General Manager at Best Western Plus Chincoteague Island, responded to this review
Hello Gabrielle and Happy Belated Birthday! We thank you so much for letting us be a part of your special time and we are glad you chose to stay with us. Thank you, as well, for the nice review! It's so good to see our guests refer to us as the "Best" and we are glad you would stay with us again! How 'bout a Chincoteague birthday tradition! We look forward to seeing you again!

"awesome food, great and friendly service!!!! beautiful and clean rooms!!!!"

5
04/09/2016

This place was amazing!! service was friendly and everyone was pleasant! very clean rooms, with lots of extras!!! cant wait to go back. It was centrally located and staff was knowledgable. Excellent hotel!!!

DawnCI, General Manager at Best Western Plus Chincoteague Island, responded to this review
WOW! Thank you so much for the great review! We are so happy when our guests use words like "amazing" and "excellent" and "can't wait to go back"!!! It makes us happy! Thank you so much for choosing to stay with us and we are delighted you were so pleased with your stay. We truly strive to treat our guests like WE would want to be treated while on vacation. Thank you again, and we look forward to seeing you again!

"Home away from home"

5
03/09/2016

This was our 7th year of vactions at the Chincoteague Best Western. The location is perfect for trips to the beach, and the pool area is so beautifully landscaped that time spent there is relaxing and tranquil. The staff are exceptional in making our stay enjoyable, helping with everything from weather reports to finding a car wash or offering suggestions for restaurants and activities. Rooms are comfortable and clean with good patio view of the island.

DawnCI, General Manager at Best Western Plus Chincoteague Island, responded to this review
Hello and Greetings from Chincoteague! Thank you so very much for choosing us for the past 7 years as your "home away from home"! We are so glad you have enjoyed the location, pool, room and staff! We truly strive to treat our guests the way WE would want to be treated while on vacation and we are delighted you have felt "at home" with us! That is the best compliment of all!!! We look forward to seeing you for year #8 and we will be sure to welcome you "home"!

"Nice place"

4
30/08/2016

Comfortable, near Assateague National Wildlife Refuge. Climbed to top of light house. Great views made it worth the effort. Able to get a taste of vacation while on business at NASA Wallops Island Flight Facility. Staff is very friendly.

DawnCI, General Manager at Best Western Plus Chincoteague Island, responded to this review
Hello Thomas! We LOVE our guests from NASA! Thank you so much for choosing to stay with us and for the nice review! We hope you will return when you can really relax and vacation! There is a lot to do and see on the islands! We appreciate your business and thank you again for staying with us!

"Great Stay - Great Value"

5
28/08/2016

This hotel provided one of the best dollar values of any vacation we had in our 33 years of marriage. The beautiful clean room was still large enough to add an extra bed and be more than comfortable; we were 5. It is a great beach location with a pool for afternoon relaxation. The staff were second to none, always smiling, friendly and helpful. Great location for restaurants, kids activities, shopping and churches.

DawnCI, General Manager at Best Western Plus Chincoteague Island, responded to this review
Hello Ken! WOW! What a great review! Thank you so much for taking the time to write about your experience with us. We appreciate your business and kind words! We are delighted you found your stay with us to be so enjoyable and are glad you felt it was a great value. That is so important...especially for families...and we strive to make sure we offer as much as possible to our guests! We hope you will return and visit with us again soon!

"Chincoteague Island "Beautiful Island""

5
28/08/2016

We have been coming to this hotel for many years and it never disappoints. Everyone is so friendly. The hotel is very clean and the beds were comfortable. The breakfast is good and the pool is nice! We made reservations to come back next year while we were there. Chincoteague Island is so beautiful! We love it!!!!

DawnCI, General Manager at Best Western Plus Chincoteague Island, responded to this review
Hello Amy! We love to see comments like yours and we are so glad you enjoy the beauty of our island! Thank you so much for choosing to stay with us over the many years! We appreciate your continued patronage and loyalty! Thank you, too, for planning to return next year! We have some improvements/renovations coming up in the fall/winter and we look forward to you returning and giving us the opportunity to make your visit memorable and pleasant! Enjoy the rest of your summer.

"annual trip"

5
28/08/2016

As always we felt right at home, and enjoyed the pool and breakfasts. We come with three adults, and two teenagers. Three generations. Enjoy the landscaping around the pool and the homey feeling. Staff is always efficient and kind.

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Greetings Tom! Three generations....wow! We love to see the guests who grew up coming to Chincoteague bringing their children and grandchildren! We so appreciate your continued patronage and thank you for staying with us and the nice review! We strive to ensure every guest feels welcome and "at home"! We look forward to seeing you again soon (the fall is a great time to visit the islands....fewer people, bugs and humidity)!

"Wonderful mini-vacation!!"

5
27/08/2016

The experience at this hotel was exceptional from check-in to check-out. Entire staff was helpful! We had requested an early check-in and they were able to accommodate us. It's proximity to the refuge is terrific. We were able to go back and forth, sorry we didn't bring our bikes. My grandson especially enjoyed the lemonade in the lobby!!

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Hello Marianne! We are delighted your experience with us was exceptional! We appreciate your business and thank you so much for choosing to stay with us and for the great review! We hope you will return soon...bring your bikes and we will have lemonade and a warm greeting waiting for you!

"Comfortable"

5
25/08/2016

The hotel was comfortable and clean. Staff was friendly and helpful. The location was great. The breakfast was very good, however the room was way too small, even hard to move around to get to food. You could take food outside, but that depended on the weather (and bugs). The price seemed a little high.

"Very nice stay with very nice people"

4
22/08/2016

Arrived prior to check in at 3 but the front desk said they would try to get us into the room earlier; took my cell # and called when the room was ready (1 hr earlier than check in time). Very friendly staff from the front desk to the housekeeping staff. My wife got puckish later in the evening and went downstairs in search of something to munch on. The nice gentleman setting up for the next day's breakfast gave her 2 blueberry muffins which she said were very good. Just nice, accommodating people who seem to really care about their guests.

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Hello Stephen! We are so glad your stay with us was a nice one! We are delighted you found the staff to be so friendly and helpful. We strive to ensure every guest feels welcome and "at home" and we really do care about our guests. Thank you so very much for choosing to stay with us and for taking the time to write a nice review. We appreciate your business and truly hope you will visit with us again soon! Hope you enjoy the rest of the summer!

"Best Western Plus - Chincateaugue"

4
20/08/2016

Very comfortable and cozy place. Very friendly and helpful staff. Enjoyed having ground room floor with easy parking and access to room (entrance to room is on exterior of building). The room patio door had pool access which was great. Great location and proximity to park. Will likely be back!

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Hello! Thank you so much for your recent stay with us and for the nice review! We are so glad your stay was comfortable and cozy and that you enjoyed your room and location! We hope you will indeed return and we look forward to seeing you!

"Beach escape"

4
18/08/2016

Very nice staff, small breakfast area but breakfast had very good eggs and sausage or bacon. Would definitely stay again. Location very close to beach. Had a pool but we did not get a chance to use it as we loved the beach and stayed all day. Room has mini fridge and micro. Coffee/ tea/ lemonade available in lobby.

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Hello! Thank you so much for your recent stay with us and for taking the time to write a nice review! We are so glad you would stay with us again and we hope you will return soon! The fall is a great time to visit.....the weather is usually beautiful!

"what a wonderful surprise...we can't wait to go back"

5
18/08/2016

It was our 1st time coming to Chincoteague Island and we had no idea where to stay or what to expect. We knew we wanted to see a rocket launch and this was one of the hotel's that you were supposed to be able to do that from and it was closest to Assateague so we called and spoke with a very nice lady and took a chance and booked it. The Hotel exceeded my expectations. Sure enough you can view rocket launches from Wallop's Island without ever having to leave the hotel's grounds. The hotel is small but absolutely lovely. The grounds are beautiful as is the pool area and the gazebo where we drank our morning coffee and watched the rocket launch. The free breakfast is one of the best that I have ever had....it literally had everything....I was blown away by the variety of food. The coffee and tea area was perfect as well. They had inside tables as well as outside tables which was an especially nice area with ceiling fans and a bubbling fountain. The hotel sits on the main rd but it is very quiet. Our room faced the main rd and we never heard a sound. The main rd is a small two way road with very little traffic even in the middle of August. Across the street is a McDonald's but who needs that when you can get your outstanding complimentary breakfast right at the hotel and it's much better than McDonald's. There is also a place that rents bikes and such for the beach if you prefer to go to the beach that way instead of driving your car. The other option, and I think we will do this next time, is to bring your own bikes as we saw at least two bike racks in the front where you can store your own bikes. Our room was huge...it contained two full sized beds, a microwave, a med sized refrigerator, a keurig coffee maker, two full sized dressers, one with a large mirror, a large flat screen tv, a closet with floor length mirrors as doors, a small table with two chairs, a balcony that over looked the pool, an ironing board and iron that was conveniently camouflaged by a mirror that was attached to the wall. There is a guest laundry facility and a fitness room as well. The front desk personnel were all very friendly and helpful and next door is the Chincoteague Museum. Additionally we received two "Welcome" cookies upon check-in. For what we paid this place is a steal and did I mention that it's the hotel closest to Assateague Island. The room was ready and clean upon check-in. The other plus in my opinion is that there are two sinks...one inside the bathroom which also houses the tub and toilet and then there is a vanity sink directly outside the bathroom. Even though we were on the 3rd floor we had plenty of hot water and water pressure. The decor of the room was pretty modern and appeared to have been recently updated. Loved the wall art and the wooden wall had that beachy/nautical feel to it which was very nice. Obviously I can't say enough good things about this hotel and we are looking forward to going back for a longer stay.

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Hello and Greetings from Chincoteague! WOW!!! You are hired! Can you be our "Marketing Director" here at the Best Western Chincoteague Island?!?!? Thank you SO MUCH for the incredible review. We are so glad your first trip to the island was such a good one and we thank you for choosing to stay with us! We truly strive to exceed our guests' expectations and we are delighted you enjoyed your visit with us! Thank you so very much for taking the time to write such a wonderful review and we look forward to seeing you again soon!

"Great hotel in Chincoteague"

5
16/08/2016

Been staying there for years on family vacations when I was younger and now bring my kids there are family vacations. Warm hospitality by all staff members encountered during entire stay. Has clean rooms with comfy beds. Great location as last hotel before the beach.

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Hello and Happy Summer! Wow! We are always happy to hear about guests who visited Chincoteague as children and then bring their own children back to visit! We are so glad the islands have such a special place in your heart! You are "making" memories that will last a lifetime and who knows....you may be bringing grandchildren to visit one day!!! Thank you for allowing us to be a part of it all and we thank you for the nice review. We hope to see you again soon!

"Another great stay"

5
16/08/2016

Another great stay on Chincoteague. The staff here is very hospitable. It is a nice, clean hotel with comfortable beds, and great location. Also, the pool is refreshing after a day at the beach. Will be back again!

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Hello Dennis! Thank you so very much for your recent stay with us and for your continued patronage! We are so glad your visit was another "great" one and we look forward to seeing you again soon!

"An Enjoyable Stay At The Best Western Plus on Chincoteague Island"

5
15/08/2016

My husband, two of our granddaughters(ages 8 & 12) and I spent six days at the Best Western Motel on Chincoteague Island this August and would strongly recommend it to families who want to vacation there. We had two adjoining rooms that were large, clean and with very comfortable beds. I liked that there was a table with two chairs in each room as well as a good size bureau with drawers and another stand for the TV. The breakfast offered with the rooms had a good variety of foods for us and the children. The pool was conveniently located to the rooms and a good length and depth for the young girls. All the staff persons I met were friendly and helpful. All four of us we're glad we stayed there.

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Greetings from Chincoteague! Thank you so very much for your recent stay with us and for the nice review! What super grandparents you are.....bringing your grandchildren to Chincoteague! We are delighted you had a pleasant stay with us and that you recommend us so highly! I bet the girls kept you busy.....you probably needed a "vacation" after your "vacation"!!! We appreciate your business and hope you will return and make more memories with and for your family!!!

"Great Chincoteague Hotel"

5
15/08/2016

This is our 4th time visiting Chincoteague Island and this hotel is a great deal. The property is well kept, staff is very helpful and friendly; and the atmosphere is low key. Beautiful landscaping and great location. It's a very short drive to Assateague. Plan on visiting again next year or sooner if possible.

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Greetings Alanna! We are so glad you have enjoyed your visits to Chincoteague! It sounds like you have found a special place to rest and relax and we thank you for letting us be a part of it! Thank you for choosing to stay with us and for the nice review! We are delighted you plan to visit again and we hope you will return and see us soon!

"Great Place on Chincoteague Island"

5
15/08/2016

My son, his friend and I really enjoyed our two night stay on Chincoteague Island and at the Best Western at the foot of the Wildlife Refuge. The hotel staff was very friendly and accommodating. The building and rooms were sparkling clean and very well kept. Cannot wait to return again next year.

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Hello! Thank you so much for your recent stay with us and for taking the time to write a nice review! We are delighted you enjoyed your stay with us and your time on the island! We are glad you found the staff friendly and helpful and your room clean and comfortable. We look forward to seeing you next year!

"Best hotel staff on Chincoteague"

5
13/08/2016

We have been coming to Chincoteague since the early 1970's and stayed in many hotels, b and b's, and rental houses. We started staying at the Best Western about 7 years ago and highly recommend this facility. The location is closest to the nature preserve and beach. The rooms are clean and comfy. Summer rates are higher than the other hotels that are further away from the beach, but this hotel is worth the money. The staff is friendly and attuned to everything a guest may need. I highly recommend this hotel.

"Chincoteague Business Trip"

5
12/08/2016

Quiet and enjoyable stay in very clean and comfortable room. Excellent breakfast each morning with attentive and friendly staff. Stayed for several weeks in a row, each time was a great experience and I highly recommend this hotel when you are visiting Chincoteague.

"Business trip to Chincoteague, VA"

4
10/08/2016

Business trip during high tourist season- stayed at BW previously. quiet end of the island, but close enough to everything. rooms clean and comfortable. breakfast area is small, but food is good. Coffee/tea/lemonade available all day. staff is friendly and helpful. checkout was seamless.

"Clean, friendly, and in a great location!"

5
08/08/2016

I would highly recommend this hotel, especially for families, because everyone on the staff was genuinely friendly and tolerant of our children's noise and commotion. The location is fabulous, right next to the Assateague causeway so that it would be easy and safe to bike from the hotel directly onto Assateague and leave the car behind. The hotel was very clean and offered more in-room amenities than most: for example, they supplied 4 hotel-size bottles of skin lotion and after our first day at the beach we were all sunburned and found we needed that much lotion and had it on hand. There is a fairly large refrigerator and microwave in the room, and a Keurig coffeemaker. Our room had a balcony overlooking the pool. Free breakfast is good and offers variety, including a gluten-free cereal option which we needed. Want to emphasize again that the staff members are genuinely friendly and helpful, no stuffiness at all about this place in spite of the high quality of the service they offer.

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Hello Margaret! What a great review! Thank you so much for taking the time to write all of that. We truly appreciate your business and thank you for staying with us! We are delighted you found your room clean and accommodating, the staff so friendly and helpful and that you enjoyed the location, pool and breakfast! Thank you so much for your high recommendation and we hope you will return again soon!

"Great location - clean hotel"

4
06/08/2016

Great location central to downtown and very close to Assateague Wildlife refuge. Walking distance to many restaurants and shops. Easy biking distance to Assateague and downtown. Clean, spacious room with small fridge and microwave. Pleasant staff- good experience.

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Hello Jeanine and Happy Summer! Thank you so much for choosing to stay with us during your visit to Chincoteague and we thank you for taking the time to write a nice review. We are glad you enjoyed the location, room and staff. We truly appreciate your business and hope you will return and visit the island and US again soon!

"Wonderful Experience"

5
04/08/2016

This was our first trip to Chincoteague. It was wonderful. A good portion of that was due to our stay at the Best Western. Accommodations were super. The hotel employees were the best! They were always so helpful in guiding us to restaurants and the different activities on the island. If we are able to return, I would most definitely stay there again!

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Hello Jacquelyn! We are so glad you decided to visit Chincoteague and are so happy your trip was "wonderful"! We are glad your stay with us contributed to that and we thank you for choosing to stay with us and for the nice review! We are delighted you found the staff to be so friendly and helpful. Hopefully, you will return soon and we hope you will visit with us again!

"Good Place to Stay"

4
03/08/2016

We stayed one night in room 242. Check in was relatively quick and the clerk friendly and helpful. The total for our stay was about $220. The room was large and comfortable with a very slight view of the wildlife refuge. We had a semi private balcony too. Breakfast the next morning was of the typical hotel variety. I've discovered most of these hotels don't have a varied selection - mostly microwaved fake scrambled eggs, a meat (mostly sausage), gravy and biscuits and cereals. Even though our room faced the street, we didn't hear much noise from it at night. The hotel is just steps away from the wildlife refuge. I would definitely stay here again.

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Greetings Lynn. Thank you for your recent stay with us and for writing a nice review! We are delighted you found check in to be quick and the staff friendly and helpful and that you found the room comfortable. We are so glad you would definitely stay with us again and we look forward to seeing you again soon!

"Pony Swim visit 2016"

5
02/08/2016

Great family hotel, very cozy and the service was great. Best location on the Island to enjoy the Nature Preserve and the horses on Assateague Island. Breakfast and pool were a hit with the kids. Rent bikes across the street to explore both Islands easily.

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Hello Nancy! We hope you had a great "Pony Penning 2016"! We thank you for staying with us to enjoy the pony swim and we thank you for taking the time to write a nice review! We are so glad you enjoyed the service, location, breakfast and pool! Please come back and enjoy all of these things when the island is not quite as busy as it is during Pony Penning!

"This hotel contributed greatly to our grandchildren's wonderful memories of Chincoteague"

5
01/08/2016

As a birthday present to our twin granddaughters, we took them on a short visit to Chincoteague and Assateague, and booked adjoining rooms at this hotel. We arrived well before check-in, and the front desk staff were wonderfully helpful answering our many questions about restaurants, sights, and activities, and providing towels so we could leave our luggage, change at the hotel, and head to the beach. Our granddaughters could not have been more delighted when they entered their room after our afternoon at the beach, and discovered two birthday-themed helium balloons, a dish of salt water taffy, and a pair of adorable pony-maned rubber duckies on their bathtub. In their spacious and well appointed room, they felt like princesses (and we enjoyed ours too, as well as the peace of mind that comes from being a connecting door away from two eight-year olds). The next morning, after breakfast, we checked out before heading off for a boat trip along the island shoreline. The staff member at the desk handed me crayons and coloring books for the girls at that time. Again, we were graciously provided with towels which we promised to return after our excursion. In fact, we wound up holding onto them through much of the afternoon, during which we returned to the beach and then back to the hotel to change for the ride home. In the parking lot, Sandy (to whom a special "shout out" is due) gave each of the girls an adorable pony-shaped box. This was the second year of what we hope will become a tradition--and that is having a grandparent-grandchild adventure for the girls' birthday. These memories will last longer than any material gift--and the Best Western Plus added in so many ways to the memories they'll have of Chincoteague.

"Noise reduction"

4
01/08/2016

Everything about this hotel was very good except the people we had in the room above us VERY LOUD.Very clean rooms plenty of parking and they have a place to charge you golf carts. Staff is very friendly. We didn't eat at the hotel but the breakfast look to be of very good quality because it was packed with people every morning.

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Hi William! Thank you for your recent stay with us and for taking the time to write a nice review! We are so glad you enjoyed your stay with us and I apologize for the noise you experienced in the room above you! We try very hard to keep families with children in the first floor rooms, but during the very busy part of the season when those rooms fill up, we have to put them in any available room. I am so sorry for the inconvenience and I hope you will request a room on the third floor the next time you visit with us. Our staff will be happy to accommodate you and there won't be any noise above to disturb you! We appreciate your business and hope you will return again!

"Chincoteague"

5
01/08/2016

Chincoteague is the best! How can you top the combination of beach and wild ponies? This hotel is as close to the beach as you can get. Beds were big and comfy, breakfast was hot and substantial. Loved the fresh fruit in the lobby! We had a great time.

"wonderful place to stay !"

5
31/07/2016

Located with a direct view of the Assateague light house and overlooking the salt marshes, the best western was a very pleasant surprise! the staff was fabulous! everyone was pleasant , genuine and helpful! The rooms were very large and spotlessly clean ! the housekeeping ladies were the best . the bathrooms were large and appeared to be very new. the beds were the most comfortable i have encountered in a long time ( i travel ALOT) the pool was very well kept and the landscaping showed pride . we usually stay in another hotel, but this time we tried the best western ....we be coming back here from now on. the location is awesome, no noise or trafiic , and right down the street from the beaches . overall we couldnt be happier with our stay here

"Perfect place to stay"

5
30/07/2016

The whole experience was wonderful. They treated the kids to cookies as we checked-in , the room was great and the staff were fantastic. Thank you Sandy, Brenda and all the other staff who made our stay enjoyable.

"Excellent Place to Stay"

5
29/07/2016

This is an excellent hotel on Chincoteague. The staff are some of the nicest I've encountered. Every time we come in or leave, they are asking if we need anything. They called a few minutes after we checked in to see if the room was OK and to see if we needed any more towels. The room was extremely clean and rather large. Two queen, a chair and a table with plenty of walk around room. I would stay here again in a heartbeat.

"Super Place to stay!!!!!"

5
28/07/2016

Wonderful place, great breakfast, and magnificant staff! Extremely accomodating! Location was so convienant to everything. Never been to a place where everyone was so friendly and a smile on every face!

"Friendly, clean and prefect location!"

5
28/07/2016

We stayed here on our way down to Corolla. Thought we'd take a few days and see the wild horses. It was our first trip so I was flying blind...didn't understand the island layout. I will say this, Best Western Plus is in the perfect location! The staff is friendly and helpful...breakfast is yummy and FREE...chocolate chips cookies when you check in...clean room...everything was perfect! We will be back!

"Great place! "

4
25/07/2016

We stayed the night here after an impromptu one night getaway. The bed was very comfy and the room was very clean, but we were on the first floor and whenever the people above us walked around there was a loud creaking noise in our room. Unfortunately they were up and down all night long and I didn't get much sleep. I told the front desk about it when we were checking out and they said they would've moved us if l had let them know, but I wasn't going to pack everything up in the middle of the night and move, other than that, it was great and id definitely stay there again!

"Great Place to Stay on Chincoteague Island!"

5
24/07/2016

Our family of 5 thoroughly enjoyed our stay at the Best Western, Chincoteague Island. The suite was comfortable and clean with a beautiful view of the Wildlife Refuge. The staff was extremely friendly and helpful - service was excellent! We loved the pool, with its gorgeous landscaping and the hot breakfast was a real treat each morning.

"Just Wonderful"

5
24/07/2016

My husband and I stayed here, our 1st time on the island, this place right here....AMAZING! The staff is absolutely wonderful, informative and friendly. The rooms were clean, the beds were soft, the breakfast was hot and delicious. The pool is beautiful durning the day you can see a clear view of the lighthouse, and at night it is just as beautiful!

"The Best Western Plus on Chincoteague Island is the Best Place to Stay!"

5
20/07/2016

This hotel is a well maintained property with beautiful landscaping! The lobby, hallways, and rooms are clean, comfortable, and nicely decorated to reflect island decor. Towels looked new and thick. The location is the closest you can get to Assateague Island and our poolside balcony room also provided a beautiful view of Assateague Island and the lighthouse at night. Everyone was friendly and helpful! Housekeeping does a wonderful job providing a fresh, clean room every day. This is a wonderful place to stay!

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Hello Joan! We love to hear from people who say we are the "BEST" place to stay! Thank you so much for your recent stay with us and for writing a wonderful review! We are delighted you enjoyed the landscaping and found everything to be clean and comfortable! It sounds like your view and our location made for some special memories of Chincoteague and I hope you will return to make some more! Thank you, again, for your kind words!

"Best sleep in weeks."

5
19/07/2016

My family loved this hotel--great location, great amenities, very comfortable beds. We slept extremely well. We enjoyed having breakfast outside too. We would use this hotel again the next time we come to the Eastern shore of Maryland.

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Hello Karen! We are so glad your family loved our hotel! Thank you so much for choosing to stay with us and for taking the time to write a great review! We certainly do hope you return but remember we are on the Eastern Shore of Virginia! I had to chuckle to myself when I read "Maryland".....we often get left off of maps you see of Virginia! We hope you enjoy the rest of your summer and we look forward to seeing you again!

"great hotel"

4
15/07/2016

we spent 5 night at this hotel and feel were very pleased. if you are planning to spend a lot of the at the refuge this is the spot. could walk to it if you wanted to. front desk warned we might be eaten alive by bugs though. bike ride would be perfect. the hotel staff were very friendly and helpful. breakfast fine- eggs, bacon, waffles, etc. nothing fancy, but for us just what we needed. pool area very nice. rooms spacious and clean. only complaint was we could hear the people above us walking sometimes. didn't keep us awake though.

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Greetings and Happy Summer! Thank you for the nice review! We appreciate your business and thank you for your stay with us. We are so glad you had a pleasant visit. I am so sorry the mosquitoes were a bit bothersome! We had experienced a great deal of rain and the abundance of standing water made for perfect breading areas. I can assure you that the town uses aerial and vehicular spaying and it is not usually like that! We are delighted you enjoyed the location so much as well as the breakfast and pool and found the staff to be so helpful and friendly. We hope you will return again soon!

"Great location"

5
15/07/2016

The hotel is the closest to the National Park, and was exceptional. The staff was very friendly and it was very clean and quiet. The breakfast was pretty typical, but everything was fresh and tasted very good. I would highly recommend the hotel to anyone. Typically I do not stay at Best Western, but I would reconsider that decision based on this experience.

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Hello from Chincoteague! Thank you so very much for choosing to stay with us and for taking the time to write such a great review! We are so glad you had a good experience and that you consider us "exceptional"! We are delighted you enjoyed the location, staff and breakfast and found things to be clean and quiet. Thank you so much for staying with us and intending to recommend us to others! Each Best Western is independently owned and operated and at the Best Western Plus Chincoteague Island, we strive to always exceed our guests' expectations!

"Pleasant stay"

4
08/07/2016

The front desk staff was very friendly. The room seemed clean, excluding the pillow cases on one bed which seemed to have someone elses hair on them. I swapped them with the other beds pillow cases but that bothered me. Other than that i enjoyed the breakfast buffet in the morning. It was better than most complimentary breakfasts ive had. I would come back here again if in the area.

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Greetings from Chincoteague! Thank you for choosing to stay with us and for the nice review! I am glad you found the staff friendly and enjoyed the breakfast. I am so very sorry about the hair on your pillow case. We are delighted you would return again and we hope you do! Have a great summer!

"Wonderful July 4th weekend"

5
05/07/2016

My family stayed for 4 nights over the July 4th weekend, in room 232. Although the hotel is located right across the street from McDonald's, we had a lovely view of the pool, lighthouse and island. The owner has done a phenomenal job with the landscaping--it's like a little tropical oasis. The room was perfectly adequate for my family of 4. Very comfortable, and having a fridge and microwave in the room certainly provided useful for keeping Gatorade (and adult beverages) cold, heating leftovers and popcorn, etc. Nice Keurig coffee maker in the room, too. The water fountain in the fitness room was ideal for filling water bottles before our bike rides. There are also charcoal grills out back for preparing your own meals, and bike racks for locking up your own bikes. The breakfast served every morning was more than adequate, and offered a variety for everyone. The staff was exceptional, especially Beth! She would greet me by name every day, and was so helpful providing recommendations and such. They really have an outstanding staff! Besides the wonderful staff, I think my favorite thing about this Best Western is the location. You're not far from anything, and you don't have to deal with the traffic getting onto the island...especially if you bring your bike. The trolley has a stop in front of the hotel, and you're within walking or biking distance from a number of shops and eateries. A wonderful stay, and we're already booked for next year!

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Hello Alex! WOW! What a great review! We should hire you as our "Public Relations Manager"! Thank you so very much for choosing to stay with us and your kind words! We are so happy you were so pleased with everything and everyone and that you have already made reservations for next year. Unfortunately, the weather did not always cooperate over the holiday weekend, but we are glad you were still able to enjoy your visit. We truly appreciate your business and thank you for your patronage and for taking the time to write such a great review. We look forward to seeing you again next year!

"Fabulous Stay in Chincoteague"

5
03/07/2016

Wonderful hotel. Feels more like a B&B. Great breakfast, close to refuge, short drive to restaurants, bike rental across the street. Would definatly come back. We were here with our children, the hotel was accommodating and the staff was friendly. Washer and dryer located on floor 2, very handy.

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Hello Erin! Thank you so much for choosing to stay with us and for taking the time to write such a great review! We are delighted you had a fabulous stay and enjoyed the location and breakfast. We are often compared to a "B&B" as our staff strives to make every guest feel welcome and "at home"! We truly hope you will indeed return and visit with us again. We appreciate your business and look forward to seeing you again!

"another great stay"

5
30/06/2016

We spent a long weekend here for the third year in a row. We love it here, clean comfortable and friendly. It has a good breakfast buffet and a beautiful view of the lighthouse. This is a yearly tradition we are happy to continue.

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Hello and Happy Summer to some of our "regulars"! Thank you so very much for once again choosing to stay with us and for taking the time to write the nice review! We appreciate you business and continued patronage and are so happy you have made us a part of your "tradition" and we look forward to seeing you again! P.S. The fall is also a beautiful time of the year to visit....cooler weather, fewer people, less bugs, etc. There are also a lot of activities such as the Oyster Festival.

"The room attendant/house keeper was very nice and made me smile."

4
30/06/2016

The room was awesome... The beds were nice and warm and had many layers for the summer, in case you wanted one layer, but not the next. I liked how the table was not too big so that is crowded the room but was big enough to sit on and enjoy food on. I really liked the deck too. It gave me a place to dry out my swimsuit! The location was perfect for my family and I. We are a big fan of horses and riding bikes, and there was a bike depot and stable place type thing walking distance from our room. So close we could see it out our window! The nature refuge was walking distance too. That was very fun. I also liked the food. There was a variety, too! Not just the same thing every day. I really liked how there was a non smoking rule, too. We also had an awesome room attendant/house keeper, a cool breakfast attendant, and front desk person. Stephanie, our room attendant gave us sweet notes and provided us with everything we needed. We stayed in room 355. It was an awesome stay all in all.

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Greetings from Chincoteague! Thank you so much for choosing to stay with us and for the great review! We are so glad you were pleased with all aspects of your visit from the room, breakfast and staff to the location and nearby attractions! We are delighted you had an "awesome" stay and hope you will return again soon!

"Best Western Chincoteague"

3
30/06/2016

I would give a Very Good except for 2 things (listed below). The hotel was very conveniently located near restaurants, attractions and the national wildlife refuge, The staff was all friendly and helpful. The breakfast was also better than most; they had hot eggs and biscuits and waffles with toppings. Our only complaints were the high speed Internet didn't work at all for us, and one of our party had a cold shower. When we inquired about it, it was promptly fixed because the next person had a hot shower. The staff gave us points on our BW rewards for the inconvenience which was nice.

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Hello! Thank you for your stay and for the review! Thank you for also responding to our hotel survey and I apologize again for the problems you encountered! As I explained in my response to you, we have just upgraded our internet system and will hopefully not have any additional problems (although I am convinced the "internet" has a mind of its own!:) The hot water problem has also been resolved. We hope you will return soon and allow us the opportunity to exceed your expectations!

"Great visit to the islands"

5
30/06/2016

My three sisters and I stayed three nights here, it was wonderful. We liked the breakfasts, hot and cold food, lots of fruit. The location was perfect, next to the museum and entrance to the National Seashore. Each room has a cute little balcony we used for happy hour, overlooking the pool.

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Hello Ann! Wow...what a great "sister get-a-way"! We are so glad you chose to stay with us! Thank you for your business and for the nice review! We are delighted you enjoyed the location, breakfast and "happy hour"! We are also glad your visit to the islands was a great one and we hope you will come back and visit with us again soon. In fact, we would love to be a part of your "sister get-a-way" TRADITION!

"Great Location"

4
29/06/2016

Rooms clean and comfortable, folks at front desk very friendly and helpful, close to entrance of Chincoteague Wildlife Refuge, Assateague Island, trails and beaches. Close to bike rentals etc: and restaurants. Morning breakfast included.

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Hello Bob! Thank you very much for your recent stay with us and for writing the nice review! We are so glad you found your room clean and comfortable, the staff friendly and helpful and that you enjoyed our convenient location! Our guests really enjoy the close proximity to Assateague and love being able to walk/bike to the island. We are so glad you enjoyed your visit and hope you will return again soon!

"Best Ever"

5
27/06/2016

The Best Western Plus exceeded all my expectations of a clean, great, family friendly hotel. The staff was extremely helpful and courteous. My granddaughter was given a new pair of swim goggles when she lost hers. The children received delicious cookies upon our arrival. These are some of the small things that add up to a great stay for everyone. We will definitely be back!

"Great experience"

5
27/06/2016

This was our first time to Chincoteague Island, and our stay here was great! Location is perfect, and a very clean hotel. It's a short drive or bike ride to Chincoteague National Wildlife Refuge. Make sure to check out the numerous trails and the beautiful beach! We would stay here again.

"Fun Time in Chincoteague"

5
26/06/2016

This Best Western was picked for us by Road Scholar. I would definitely recommend this hotel again for the group. All the staff were friendly and courteous. The rooms were clean and roomy. They had refrigerators and microwaves. The children really enjoyed the pool. The stay did include breakfast. There was a variety of items, however the eggs were not very tasty.

"Most comfortable hotel"

5
25/06/2016

We're back on the island again & enjoying the happiest facility on Chincoteague. The staff here is amazing. They are always smiling & greet you as soon as you walk in. I'm puzzled why this isn't listed as a 5 star Hotel yet... we've stayed in several other hotels on the island & this is definitely the nicest, most updated, cleanest, & luxurious. If you stay here, you won't regret it. The only drawback is the parking. There's just not as many spots as there are rooms. The spaces are super tight & most people purposely park to take up 2 spaces. It's SOOO worth it though! Come here. Relax. Let them pamper you & really feel your vacation!

"Great hotel with a great staff"

5
22/06/2016

My husband and I stayed here last year during an impromptu trip to the island after the Independence Day holiday. We loved it so much that it was a no brainer to book a long weekend here earlier this month. Both times we stayed in one of the larger king rooms. The room was clean and well appointed (though the bathroom is badly in need of updating) and the bed extremely comfortable. My husband remembered that there was a single serve k-cup machine in the room so we brought his favorite coffee with us. Breakfast is a typical hotel breakfast; not bad but nothing special. It's right across the street from McDonald's but if I turned my chair slightly when on the balcony, I had a wonderful view of the channel and lighthouse and could almost forget that the restaurant was there. The front desk staff here is excellent. Everyone is extremely friendly and one of ladies, whom we remembered from last year, actually remembered us, too. If we're not staying for a week and booking a house, this is now our go to place to stay. (Full disclosure: my husband is a Best Western Rewards member who had enough points to get a discounted stay. Even if he hadn't, we still would have stayed here.)

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Greetings from Chincoteague! We are so glad you decided to stay with us again this year. Thank you so much for your visit and thanks for taking the time to write such a nice review! We are delighted you found your room clean, the bed comfortable and that you enjoyed the view and your favorite coffee with the Keurig machine! We are also glad you found the staff so friendly. Thank you so very much for making us your "go to" place to stay when visiting the island....we appreciate your business and look forward to seeing you again soon!

"Your best vacation EVER!"

5
20/06/2016

You can't go wrong with the BW + on Chincoteague Island! The staff, the grounds, the pool, the breakfast!!!! You won't be dissappointed. The location is perfect with a beautiful view of Assateague Island and the lighthouse. Makes it easy to go for a stroll over the bridge or rent bikes across the street and head out to explore the island. I truly believe this is one of the best places to stay EVER!

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Greetings from Chincoteague! Thank you so much for choosing to stay with us and for taking the time to write the great review! We are so happy you enjoyed the location, view, pool and breakfast and found the staff and grounds to be ideal. Thank you so much for your high recommendation and we hope you will return and visit with us again soon!

"Family weekend at a great hotel"

5
18/06/2016

This hotel is the closest one to Assateague National Seashore. You can easily see the light house from our balcony and quickly ride a bike to the trails where you can see the wild ponies of Chincoteague. We rented 3 rooms: an oversized King; a two queen; and a 2 bedroom/2 bathroom suite. The large suite easily accommodate a family of six. All rooms have refrigerators, microwaves and Keurigs (a nice touch). The place is immaculately clean and the hotel staff is extremely friendly. The included breakfast was adequate but the breakfast area is very small so it's hard to move around, especially with little kids. Seating outdoors is lovely, though. I would absolutely stay here again. Very, very nice!

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Greetings from Chincoteague! Wow...it sounds like you had a great family weekend (with 3 rooms, there must have been a lot of "family")! Thank you so much for choosing to stay with us and for taking the time to write such a nice review! We are so glad you enjoyed the location and view. Many of our guests enjoy the fact that the beach and wildlife refuge are such a short (and pleasant) bike ride from the hotel. We are also glad you found your room clean and the staff friendly and helpful. Please know that we appreciate your business and truly hope you will visit with us again soon!

"Weekend get away"

5
16/06/2016

Extremely pleased with our stay at this hotel. Staff super friendly and helpful. Great location. Breakfast provided had great variety both hot and cold. Rooms clean. Beds comfortable. Quiet. Will likely use this hotel again for our Fall trip back to the area.

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Hello Graham! Thank you so much for choosing to stay with us for your weekend get away! We are delighted you were pleased with your visit and thank you for the nice review! We are so glad you enjoyed our location and breakfast...found the staff so friendly and helpful...and your room clean, comfortable and quiet! All of that is music to our ears. We truly hope you will visit with us again when you return in the fall. We look forward to seeing you!

"Best motel on Chincotegue"

5
16/06/2016

We have been staying here for years and it never disappoints. The breakfast is great...coffee and lemonade all day long...perfect access spot for bike riding and the beach. All the staff are wonderful. Even though its on the main road...its quiet at night and the view from the balcony of the lighthouse is amazing.

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Hello Sue! We love it when our guests think we are the "Best"! Thank you so very much for your recent visit with us AND for your continued patronage! We truly appreciate your business and are delighted you were satisfied once again. Please think of us again when life gets too stressful and come and enjoy the view and the slower pace of life....we look forward to seeing you!

"Good place to stay"

4
16/06/2016

We enjoyed the fact that it was so close to the Wildlife Refuge. It was on the main street so we had easy access to everything. Front desk knew how to direct us to various places and restaurants. Room was well maintained. I think there is good management there.

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Hello from Chincoteague! Thank you so much for choosing to stay with us recently and for taking the time to write the nice review! We are so glad you enjoyed our location (closest to the beach and wildlife refuge) and found your room nice and the staff helpful! We truly hope you will visit with us again soon!

"good times"

5
15/06/2016

Everything at Best Western, Chincoteague Island is excellent but the very best part of the stay is all the wonderful employees who are with you to help you even before they are needed. The location, the rooms and the breakfast are all outstanding. One the nicest places I have ever stayed>

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Hello Mauriceo! Thank you so very much for choosing to stay with us and for taking the time to write the great review! We are so glad you found the staff so friendly and helpful. We strive to ensure every guest feels welcome and "at home". And it is so good to hear that you loved the rooms, breakfast and location and that you consider us one of the nicest places you have ever stayed in...that is quite a compliment and we thank you very much! We truly appreciate your business and hope you will return and visit with us again soon!

"My Stay on Chincoteague Island"

5
15/06/2016

This hotel was perfect for my needs. The elevator was a big help to me due to a recent surgery. The breakfast was excellent and eliminated my need for lunch throughout my stay. The area was quiet which made it easy to sleep; the staff was helpful with all of my requests. The only improvement I would suggest is with the appearance of the bedspreads; this would not deter me from returning.

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Greetings Jane and thank you so much for your stay with us and for taking the time to write about it! We are so glad our hotel suited your needs and we hope you are recovering well from your surgery! We are also happy to hear you enjoyed the breakfast and found the staff helpful. We truly hope you had a pleasant and enjoyable stay and hope you will return soon!

"Great Place to Stay"

5
15/06/2016

Best Western in Chincoteague is a nice, clean motel, close to the refuge as well as restaurants and shops. It is a great place to stay, relaxing and quiet. There is an outside pool, breakfast and all the amenities that make for a pleasant stay. Great views from the balconies especially at sunset.

"Best Hotel of our Trip"

5
13/06/2016

We took a trip out to the east coast and back staying at number of places along the way and this way by and far the best place we stayed at. The staff both at the front desk and the maids were very friendly. The place was clean and had a nice pool on the outside we partook of several times with our young child. Another big plus is it was the closest hotel to the the refuge which we visited ever day. In fact you could see the park from the hotel itself along with the light house. The only things we could have wished for was a slightly bigger breakfast area and items (not much different than other hotels of this caliber) as well as a jacuzzi. But hey you can't have everything where would you put it. In short this was a very nice hotel with a pleasant spirit and I would gladly stay there again on subsequent visits.

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Greetings from Chincoteague! Thank you so much for your recent stay with us and for taking the time to write such a nice review! It sounds like you traveled a long way from home and we are so glad you found your way to Chincoteague and the Best Western Plus! We are so excited that this was the "best" hotel on your journey. We hope you will visit the East Coast again and be sure to stay with us....we appreciate your business and would love to have you!

"Great place to stay!"

5
13/06/2016

This hotel is probably the best I've stayed in. The customer service is top notch...the rooms and hotel are very clean. You even get name brand toiletries (Pantene) and not the cheap brands. Great location and we felt very comfortable during our stay. I recommend this hotel to anyone planning to visit Chincoteague Island.

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Hello Wendie! Thank you so very much for choosing to stay with us and for the great review! We are thrilled you consider us the "best" hotel you've stayed in...that's quite a compliment! And we are so glad you found your room clean and comfortable and enjoyed the location. We do strive to make every guest feel welcome and "at home" and we appreciate your comments on the customer service you received. Thank you for recommending us and we truly hope you will come back and visit with us again soon!

"Very Friendly Staff and Nice Accommodations!"

5
11/06/2016

My husband and I did a 7 day bicycle trip and the Best Western Plus in Chincoteague was the first stop on our tour. We stayed for two nights. The hotel was so nice to let us take our bikes in our room since we had all our gear on them and they had rooms on the ground level so we didn't have to take them on the elevator. The room was large and very clean with a microwave and a refrigerator. The location was so close to the wildlife refuge and Tom's Cove and a beach that you can only get to by walking or bicycling. The staff was excellent! Sandi helped me make the reservation by phone and was there to check us in and she was fantastic! She even called once we got to our room to make sure we were happy with it and to see if we had any questions. Breakfast was wonderful and overall the experience was fabulous. We will definitely stay here again.

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Hello cycling friends. Wow...a seven day bicycle trip! That makes my legs hurt just thinking about it! Thank you so much for including us on your trip and for taking the time to write such a great review! We are delighted you found your room clean and accommodating and the location ideal. We are also glad the staff was able to ensure you had a pleasant visit. We very much appreciate your business and certainly look forward to having you stay with us again!

"Best Best Western!!"

5
07/06/2016

They really outdone themselves with this hotel. It was as if they thought of every little thing to make their guests happy. Our room was comfortable and spacious with a homelike feel. It was lovely waking up to a lighthouse just outside your window. From name brand toiletries to a Kurieg coffee maker, I enjoyed these little extras. Breakfast was also very good. I also noticed the breakfast attendant filling up the hot food until the very end, not taking it away like other hotels. The desk staff was very knowledgeable about the area, and they let us know about local areas to sightsee and dine.

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Hello Terina! We love hearing that we are the "Best" Best Western! Thank you so much for choosing to stay with us and for writing the great review! We really do strive to ensure every guest feels welcome and "at home" and we are delighted you enjoyed the location, view, room, amenities, staff and breakfast. We truly hope you will come back and visit with us again soon!

"Best Western on Chincoteague Island, VA"

5
06/06/2016

Excellent location - right next to bridge over to Assateague Island. Excellent staff - Very friendly and accommodating. Excellent rooms - clean, nice decor, firm beds. Hot breakfast included with room. My only recommendation: offer stronger better tasting coffee.

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Happy Summer! Thank you so very much for your recent stay with us and for writing the nice review! We love that you used the word "excellent" when referring to everything....the location, rooms and staff! That is what we like to hear! We have tried a variety of different coffees over the years....everyone seems to have a different preference. I am sorry you did not like the coffee and we will look into trying another brand! Thank you, again!

"Excellent experience"

5
06/06/2016

We've stayed at most of the hotels on the island. Of all of them, the Best Western is the best value and has a fantastic location just prior to the bridge to Assateague. Friendly staff, clean rooms and great amenities. This is our go-to hotel for staying in Chincoteague.

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Hello James! We are thrilled that we are your "go-to hotel" on the island. We very much appreciate your patronage and we thank you for taking the time to write the review! It is good to know our location, friendly staff and clean rooms keep you coming back. We look forward to seeing you again soon!

"Well done"

4
06/06/2016

Needed a weekend away from the city and booked at the Best Western. The staff went above and beyond and made our stay truly exceptional. We were celebrating a birthday, and I mentioned this in casual conversation while seeking a restaurant recommendation. After returning from the beach we were greeted with champagne and flowers in our room. The room was clean, nothing too special but just what we needed. Breakfast was simple, not great, but all we needed before biking to the beach. Location is perfect, right near the bridge to Assateague and directly across from a bike rental shop. I'd recommend this hotel to anyone and we are already planning our next visit!

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Hello John and thank you for taking the time to write the great review AND for the response from the Best Western survey! Again, we are so glad you had a pleasant stay and hope the birthday was a special one. We truly appreciate your business and look forward to seeing you again soon!

"Enchanting, surpassed expectations"

4
02/06/2016

We made our first visit to Chincoteague over Memorial Day weekend. We chose the Best Western Plus mostly because of the location (closest to the beach) coupled with good ratings. It surpassed our expectations! The entire staff was so friendly and accommodating. Plus - they added special unexpected touches. The room was basic but clean and attractive. Our balcony gave us a view of the preserve and the lighthouse. In fact, you're right at the entrance to the preserve so it's a quick walk to Assateague. Or if you're driving to the beach you won't be stuck in a long line of traffic. The only reason I gave 4 stars instead of 5 is that the traffic going to and from the beach was a bit noisy for us. But - we live in the country and it might not seem so loud if you live in a suburban or urban area. We have already made our reservation for next year!

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Hello Julie! We are so glad your first trip to Chincoteague was such a good one (I love the word "enchanting")! Thank you so much for choosing to stay with us and for the great review! We truly strive to exceed our guests' expectations and we are delighted that we did just that! I am sorry the traffic was a bit noisy for you...please know that Memorial Day weekend is extremely busy here on Chincoteague and there is not usually so much traffic on the road. We thank you again for your business and we look forward to seeing you next year!

"Memorial day vacation "

5
01/06/2016

I came here with my boyfriend memorial day weekend to get away and enjoy a nice relaxing vacation they definitely did not disappoint!!! Super clean and excellent nice staff I called to say I was running late for check in they said it was not a problem. Also left a pillow and called and they had it and even shipped it home for me..thank you so much Sandi and crystal for all of your help I will definitely be back!

"Exceptionally clean and well maintained"

5
31/05/2016

Very nice stay. We have been here in the past and come back for the cleanliness, friendly helpful staff, great location, and overall value. Only one issue marred our visit this year - very active pre-school age children above us who were up running back and forth ceaselessly at 5 am each morning we were there... This is the parents' fault, not the hotel's, but next year we'll be sure to ask if there is a family booked into the room over top of us when we check in.

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Hello Susan! Thank you so much for your stay with us and for the nice review! We are so glad you enjoyed your visit and we thank you for your continued patronage!!! I am so sorry about the "active" children above you! Please request a room on the third floor when you plan to visit again! The view is very nice on the East end and you won't have to worry about the......"pitter patter" of little feet!:)

"Outstanding Hotel Chain"

5
31/05/2016

As usual, this Best Western stay was outstanding. The quality of the services, staff and the spacious rooms never cease to surprise me. Whatever destination I go, Best Western is always my first choice in hotels. Keep up the excellent work!

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Hello Arthur and thank you for your stay with us and the nice review! We are delighted you have become such an important part of the "Best Western family" and we thank you for your loyalty to our brand! We are so glad your stay with us was "outstanding" and we hope you will visit with us again soon!

"Great Hotel and Great Staff"

5
31/05/2016

This hotel is a great place to stay no matter if you are on business or on vacation. It is close to the shore or the various government facilities in the area. The staff will ensure that you feel right at home. Great place to stay when in Chincoteague, Va.

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Hello from Chincoteague! Thank you so much for your stay with us and for the "great" review! We love to have our families AND our business travelers. We are indeed close to the beach AND the various government facilities and our staff strives to accommodate each and every guest! We hope you will come back and see us again soon!

"Great stay on our first visit to Chincoteague Island"

5
29/05/2016

We booked ahead after checking out a few places online and we had a wonderful stay/experience. Had spoken by phone a few times with the staff before arriving and each and every experience involved friendly, courteous and professional people... you could feel their smiles!! Checking in was no different and very easy... called ahead to say when we'd be arriving and they had our rooms ready so we could drop our luggage and head out to our reserved boat ride. The rooms were very nice and quiet and well appointed. I would highly recommend this location to anyone.

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Hello First Time Visitor! Thank you so very much for your stay with us and for the great review! We are delighted you had such a wonderful stay with us and that your first experience on the island was a good one! We are also glad you found the staff to be so friendly and helpful! Thank you so much for your high recommendation and we hope you will visit with us again soon!

"Great stay"

5
29/05/2016

Nice clean room with a comfortable bed on the second floor. The room had 2 sinks, a refrigerator and Keurag. Bring your favorite K-cup, relax and enjoy. The view of the marsh and lighthouse is great when you sit on your balcony and relax. The staff is terrific. The breakfast was very good.

"You'll think you're at a B&B"

5
28/05/2016

I can't say enough great things about the Best Western at Chincoteague. Everyone who works here from the front desk to the housekeepers make you feel like one of the family. It has a very quaint, intimate feel that literally makes you feel like you're at a B&B. The front desk staff probably got tired of me stopping by and chatting, but they never showed it. I'd like to give a big shout out to Crystal, Joan, Sandy, and Kayze (pronounced Kay-zee). They were fabulous!!!! I needed a break from the grind of work and the rat race and theses kind folk helped me forget the ing of man.

"Excellent Staff and Hotel - Very Comfortable"

5
26/05/2016

The people go out of their way to help in any way they can. The beds are so comfortable that we ordered the same mattress for our home. There is a lot in the area, and it is the best hotel on the Island for proximity to the lighthouse and beach.

"Wonderful Best Western"

5
26/05/2016

Loved our stay in Chincoteage at the Best Western. Easy walk to the refuge. Diner next door. Bike rental across the street. The employee faces were the same from day to day; they were always friendly and helpful.

"second stay on Chincoteague"

5
25/05/2016

This is one of the most efficiently run properties we have ever stayed at. The staff were professional, friendly and helpful. The property is beautifully maintained. The room was exceptionally clean, roomy and comfortable. I believe the owners are truly dedicated to providing the best for their guests. The location is great. The motel is close to the national park, several restaurants and just a few minute drive from downtown. We will definitely stay here whenever we are in the area. A nice quiet comfortable place to stay !

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Hello Thomas! Thank you so very much for your stay with us and the wonderful review! I am so glad you found the staff so friendly and helpful and your room clean and comfortable! That is music to our ears! We truly strive to ensure every guest feels welcome and "at home"! We are delighted you plan to return and enjoy another quiet and pleasant visit! We appreciate your business and look forward to seeing you soon!

"Driftwood to the shore"

5
23/05/2016

A most excellent place, which has maintained its very high standard for many years, delivered again. My visit, perhaps the 15th in 10 years or so, was not blessed with excellent weather, but was otherwise absolutely superb. This is THE place to stay when lower Delmarva beckons. I stay in motels about 50-70 times a year, so I do have experience with bad lodgings and good. This is most definitely among the best - and it's that way every time.

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Greetings from Chincoteague! Wow....thank you so very much for your continued patronage over the many years! We TRULY appreciate your business and thank you for such a great review! We are delighted you have been continually pleased with the service and accommodations. We hope to see you again soon!

"Perfect Hotel In Perfect Location"

5
21/05/2016

We were there in off season which made our stay very quiet and enjoyable. No traffic, no crowds - only friendly people everywhere. The rooms were large, clean and nicely furnished. All had balconies that gave a slight view of Assateague Island. The location was perfect - right at the bridge for Assateague.

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Hello Penny! Thank you for your stay with us in the spring and for the nice review! We are so glad your visit was quiet and peaceful and that you enjoyed your room, balcony and location. We hope you will return soon...the fall is also a beautiful "quieter" time of year! Thank you, again, for your business!

"Best stay in town"

5
21/05/2016

One of the best hotel experiences we've ever had. Excellent staff and service; very well-kept facility; nice, comfortable room. Location right at the entrance to the wildlife preserve was a bonus. Highly recommend.

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Greetings from Chincoteague David. We very much appreciate your business and thank you for your recent stay with us and the great review! We are thrilled that we were one of the best hotel experiences you've ever had....what a compliment! We are so glad you enjoyed the room and staff and that you would highly recommend us. All of that is music to our ears and we thank you so much! We hope you will come back and see us again soon.

"Great!"

5
20/05/2016

The accommodations here are excellent but the staff is outstanding, which makes all the difference. The room felt very clean, well appointed, temperature well modulated, and quiet. I felt safe and comfortable. Most impressive of all was the extremely friendly and helpful staff; from the front desk to housekeeping I felt welcomed and that they were interested in making my personal experience there as good as it could get. And they did!

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Hello Patricia. Thank you so very much for your recent stay with us and for the wonderful review! We are delighted you enjoyed your accommodations and especially the staff! We strive to ensure every guest feels welcome and "at home" and we are so glad you enjoyed your visit with us. Please come back and visit with your Chincoteague "family" again soon!

"Great location and Friendly Staff"

5
17/05/2016

Hotel was very nice and walking distance to the entrance of the Chincoteague National Wildlife Refuge- Stop here with my daughter after picking her up in NC as I have been here years ago but she had never been- Room was clean and comfortable and free breakfast was open from 6am ( I could get my coffee!) until 9:30 ( she could sleep a little later ) It does have a nice view of the marsh and the lighthouse ( if you don't look at the McDonald's directly across the street :( - I would definitely come back- Staff was very friendly and helpful -

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Greetings from Chincoteague! Thank you for your stay with us and the great review! We are so glad your daughter got to experience all that Chincoteague and Assateague have to offer with her dad....a memory she will have forever! We are so glad you enjoyed the convenient location and found the staff to be friendly and helpful. We hope you enjoyed your time together and we hope to see you again soon!

"Girl's Weekend"

5
16/05/2016

This was the first time I ever travelled with my friend that I've known since Kindergarten. We both needed a girl's weekend and I wanted her to experience Chincoteague Island and I usually always stay at this hotel. I know I can count on friendly service, cleanliness and a relaxing stay.

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Hello Karin! We are so glad you re-connected with your long time friend for a special weekend and that you wanted to bring her to Chincoteague! Thank you so much for staying with us and thank you for the nice review. We are delighted you enjoy the excellent customer service, clean rooms and that you have a relaxing stay! We hope you both had a great time and we hope you will make this "Girls' Weekend" a tradition!

"Excellent Hotel in Chincoteague"

5
15/05/2016

Especially good things about the Best Western Chincoteague: 1. thick bed mattress 2. full size pillows 3. 2 sinks: inside and outside the bathroom 4. frog and microwave 5. less than 1 miles from the NWR 6. Lots of outlets to plug in phones & computers 7. HBO 8. closet to hang clothes 9. 2 dressers of drawers in a double bed room 10. free wifi

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Hello from Chincoteague! Thank you so very much for your recent stay with us and for the great review! I love how concise you are!:) We are so glad there were at least 10 things you loved about the Best Western Plus Chincoteague Island and we hope those things will keep you coming back! Thank you, again, for your business...we really do appreciate it and we hope to see you soon!

"I was a jerk---this is my way of making up for it."

5
10/05/2016

I was *that* guest. The one you stand in line behind and roll your eyes at. I was tired, the baby was fussy and the room type was not what I'd expected. Despite my less-than-stellar attitude, the front desk lady was courteous and professional. She even let me borrow her phone to call the 3rd party booking agent and straighten the situation out. In addition, this property is exceptionally well maintained. The grounds are gorgeous, the rooms are meticulously cared for and the location is as close to the beach as you can get on this island. Highly recommended

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Greetings from Chincoteague! Your review made me chuckle this morning! You were NOT "that" guest! As a mom (whose kids are grown....thankfully) I know that we have all "been there"! Just wait 'til he/she is a teenager.....!!! Thank you for your stay with us and the nice review. I am so glad you found the staff to be patient and helpful and we are so glad you enjoyed the room and location. And thank you for your high reocmmendation! We hope you will return soon and that things will be less stressful for you! Thank you, again for your business!

"Very happy!"

5
10/05/2016

Room was great, Staff friendly, breakfast was good. Weather was lousy, but staff helped with ideas for day trips.Room was comfy. Would highly recommend this hotel for anyone staying in the area. the price was low for the quality of stay.

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Hello Carey! Thank you so much for your recent stay with us and for your very nice review! We are delighted you enjoyed the room, the staff and the breakfast! I am so sorry the weather was so bad....we have had more than our share of rain this spring. Please come back and visit with us again soon.....hopefully the sun will be shining and the temperatures warmer! Thank you, again, for your business! We appreciate it very much!

"Right in the "right" spot!"

4
10/05/2016

Excellent service. Great breakfast. Older building but nicely kept up. Near the things you want to do. I suggest strongly Daisy's water excursions to see wild horses! Carlton Leonard and Captain Bill gave us a fantastic water tour - great personal service. Smaller group, newer boat, like riding on your leather sofa! "Bill's Prime Rib & Seafood" in town is reported to be the best, we had to walk out after looking at the prices on the menu. Although we could well afford it, a $38 steak would stick in my throat! (There were "cheaper" ones like $28.)

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Greetings from Chincoteague! Thank you for your recent stay with us and for the nice review! We are delighted that you enjoyed the breakfast, the customer service and the local attractions! There is so much to do and see in Chincoteague and Assateague and we hope you will return again soon to enjoy the islands!

"THE place to stay on Chincoteague!"

5
09/05/2016

My wife and I have been visiting this hotel since 1980 (back in the Driftwood M.L. days), stayed here with the kids, and now we are empty nesters....and still return here. We have tried a few of the other hotel chains in the town in year's past.....and always come back to the B.W. Plus. Yes, the other chains are newer with gleaming chrome and glass....if that is your "thing"....I have had my fill of those places on business travel...we prefer the charm of a warm, inviting place that feels more like home than a cold, sterile environment. This is not to say the owners/staff don't maintain the property....just the opposite. Everything is in good working order and meticulously clean...the cleaning staff does an exceptional job. The staff of the front desk will engage you in conversation, and will always greet you with a smile. We will be return in Sept. and Oct....so we will see the good folks at B.W. Chincoteague soon!

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Hello Steve! Wow! Your review almost made me want to cry! Thank you so very much for your recent stay with us and the wonderful review! Yes....the Driftwood Motor Lodge will forever be in the hearts of many and we are so thankful you have been a loyal guest for so many years! Can we expect to see you return with grandchildren one day?!?! I will pass on your kind words to the entire staff and look forward to seeing you in September. Thank you, again!

"Best hotel on the Island"

5
09/05/2016

Best Western will treat you like family. Great location, great staff. They never disappoint!! Close to Assateague and lots of great restaurants within walking or biking distance. You will not regret staying here.

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Hello Jeffrey! Thank you so much for your recent stay with us and for the great review! We appreciate your continued patronage! We are delighted you feel like "family"...that is our goal! Our location IS great and we are very fortunate to have the incredible staff we have on our team. We look forward to seeing you again soon and we will be sure to selcome you "home"!

"Why would you stay anywhere else?????????????"

5
08/05/2016

We were in town for vacation, the weather was dreary. But you wouldn't know by the staff here, Always a smile or something upbeat to say. Once again, great accommodations, great room, great view, awesome staff! With Best Western as the last stop before the beach, why would you stay anywhere else?????

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Greetings Michael. We have indeed had our share of rainy, dreary weather this spring, but I am so glad you enjoyed your visit just the same! Thank you so very much for your recent stay with us and the continued patronage. We also appreciate the wonderful review! We are delighted you enjoyed the room, view and staff. Hopefully, when you return, the sun will be shining and the temperatures a bit warmer!

"Very nice"

5
07/05/2016

Great location and great view.. One of the nicest places on the Island to stay.. Closest to beach is a big plus and the service and rates are great! We love it here when my cousins annual motorcycle club comes to town

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Hello Terri Lynn! Thank you again for your recent stay with us and the nice review! We are thrilled you enjoyed the location and view. We love it when the motorcycle groups come to town...they are always so much fun to have! We very much appreciate your business and look forward to seeing you again soon!

"Exceptional hotel in Chincoteague Island"

5
06/05/2016

We LOVE this hotel!! It has a rustic/nautical island charm... and is exceptional in all it offers!! The front desk staff is WONDERFUL!!l...always friendly, offering a warm welcome with every visit. Our room is always ready..and is very clean and well tended to. We love the large rooms, the private balconies.. and the quiet ( sometimes all we hear are the gulls and shore birds singing nearby! ) The lobby is spacious and inviting and there is a great sitting area outside, under roof and is perfect for morning coffee! This hotel is on the road to Assateague Island but is in a quiet location. Thank you, Best Western Plus, for a job very well done!!! we will return many times!!!

"Great option for area"

4
02/05/2016

My family had a good stay at this hotel. It is not the nicest Best Western Plus that we have stayed at but was clean and the staff was very friendly...which to us, is the most important thing. The breakfast has good options although I would have liked to see a few more healthy choices here (better oatmeal station, also no bananas when we were there). Overall, would definitely recommend this hotel.

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Hello Mark. Thank you so much for your recent stay with us and for taking the time to write a nice review. We are glad you found the room clean and the staff friendly and helpful. Please know that we are in the process of making improvements to the breakfast and to the breakfast/seating area. Thank you for your willingness to recommend us and we hope you will return soon!

"Best Western Variable Quality"

5
01/05/2016

You never know what you get with BW. Quality is too variable as BW appears to have an Inability to enforce standards with operators. This one was superior. Close to refuge and McDonalds across the street.

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Greetings from Chincoteague! Thank you so much for your recent stay with us and for the nice review! We love to hear that our guests find us to be "superior"! Please know that Best Western International has recently been focusing on enforcing standards and has made major strides. If you have the time, I would encourage you to email them directly with your concerns as hearing from guests like you will reinforce to them the need for consistency! We truly appreciate your business and we hope you will return soon!

"Very Nice!"

4
28/04/2016

We chose this place because the cottage that we wanted to stay in was not yet open for the season recommended it. As the purpose of our visit was to visit the nature preserve this hotel was perfectly located a short walk away. The staff was excellent and the rooms were clean and well laid out.. Would definitely recommend.

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Hello Charles. Thank you for your recent stay with us and for writing a nice review. Please thank the owners of the cottage for recommending us! We are delighted that you enjoyed your room, the staff and the location and that you would return! Being so close to Assateague is definitely convenient. During the summer, our guests enjoy the bike paths and a shorter ride "home" after a long day at the beach! We truly appreciate your business and hope you will return soon!

"A wonderful and relaxing place to stay"

5
27/04/2016

We have been visiting Chincoteague Island for many years, and can honestly say that the Best Western Plus is the BEST place to stay. Every experience we've had there has been wonderful, and the staff is always friendly, helpful and welcoming. Over the years, the hotel has added some great features to the rooms, which are very comfortable, clean and bright. It is a relaxing place to stay.

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Hello Lynn! Thank you so much for your continued patronage and for writing the nice review! We are thrilled that you think of us as the "BEST" and are so glad your time with us is "wonderful and relaxing"! We are planning more significant renovations and improvements over the next 2-3 years as we continue to try to exceed our guests' expectations. Thank you, again, for your business. We truly appreciate it and look forward to seeing you again soon!

"Great Location"

5
27/04/2016

This hotel was very nice, clean, and comfortable. The breakfast was great and the staff was very helpful. The hotel is also the closest hotel to the entrance to the wildlife refuge, so it made visits there very convenient and easy. We would definitely return

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Greetings from Chincoteague! Thank you so very much for staying with us recently and for taking the time to write a nice review! We are so glad you were pleased with your room, the staff and our location! We are also delighted that you would return again! Our location is especially nice in the busy summer when it is time to return from a long day at the beach or when you want to ride bicycles over to Assateague! We very much appreciate your business and hope you will return soon!

"great place to stay"

5
25/04/2016

Went to other hotels on the island, they were so bad I was afraid to stay there. When I got to the best Western everyone there was so friendly , the room was clean , the bed was so comfortable. What a difference. The price was a little higher , but so worth it.

"Very warm and welcoming staff!"

5
23/04/2016

My husband and I were celebrating 40 years of marriage, and decided to spend our Anniversary in Chincoteague so we could go hiking on Assateague and search for the wild ponies. He called the hotel directly, and happened to mention that we were celebrating our wedding anniversary. When we arrived at the hotel, we were greeted like old friends, with lots of smiles and chit-chat. We were also each given a chocolate chip cookie! Then, when we got to our room, there was a beautiful flower arrangement on the table there, with two small bottles of champagne on ice and a dish of Pony Tails Saltwater Taffy. The card with the flowers said "Happy Anniversary - from the staff at Best Western Plus, Chincoteague Island"... it was a truly unexpected and most wonderful surprise! Every interaction with the staff was a wonderful one, and they made us feel like family! We'd go back in a heartbeat!! The breakfast was good, too, and there was access to coffee and tea at all times.

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Hello Sharon! We hope your anniversary was a special time for you in Chincoteague! Congratulations on 40 years of marriage....wow! We thank you so much for staying with us and for writing such a nice review! We really do try to make each guest feel welcome and "at home" and we are so glad you felt like family. Please come back again (an anniversary tradition???) and we will be sure to welcome you home!

"Great hotel"

5
22/04/2016

We stayed at this hotel for one night to see the ponies, the location is perfect right before park entrance. At check in we got cookies for each person. We loved that the most. The room was clean and comfortable. Basic hotel room. The price was very reasonable. The pool was open we didn't go in because of time. It was clean. I would recommend this hotel to anyone staying at Choncoteague.

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Happy Spring and thank you for taking the time to write a review! We thank you for staying with us. We are so glad you enjoyed the ponies and cookies!!! Thank you for your willingness to recommend our hotel! We strive to ensure that every guest has a pleasant and memorable visit. We hope you will return and have the chance to stay longer.....there are lots of things to do in the summer!

"Had it all"

5
22/04/2016

I liked the way the room was designed such as having the extra sink in the room with the shower & toilet and the other sink in an open dressing area as well as having the ironing board mounted on the wall in a cabinet with the mirror— easy to use, even though I did not need it for this trip. Microwave, refrigerator and table with 2 chairs were very nice amenities; it added to the overall comfort of the room. This hotel had it all, price, location (short walk to Assateague Is.) and amenities!

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Greetings from Chincoteague! Thank you so much for your recent stay with us and for the nice review! We are so glad you enjoyed the room and the amenities! It is so nice to hear that you thought we "had it all" and please know that we appreciate your business very much! Please visit with us again soon!

"Wonderful location"

4
22/04/2016

Our hotel room (241)was clean, quiet, comfortable and large. The complimentary free breakfast served scrambled eggs, sausage, biscuits, gravy, fruit, waffles, etc. Breakfast seating is limited but we never had an issue. This was our first time staying at a Best Western Plus but had stayed at this hotel in the 80's & 90's when it was called The Driftwood. This hotel has the quickest access to Assateague Island (easy walk) with a McDonald's restaurant across the street. The staff was friendly and helpful. The only suggestion we would make is to consider adding a room safe sometime in the future. We would stay there again and while not a four star hotel it is a three star hotel that was clean and comfortable and locally owned - IMO.

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Hello Lucy. Thank you so much for your recent stay with us and for taking the time to write such a nice review. We are so glad you found your room clean and comfortable and the staff friendly and helpful. We do have guest safes at the front desk, so please let us know when you are visiting with us again and we will be glad to help you! Thank you, again, for returning to the Driftwood/Best Western (it will always be the Driftwood in my heart), and we look forward to seeing you again!

"Road Trip"

5
20/04/2016

My wife and I were on a road trip visiting family and decided to stop for the night in the middle of Eastern Shore. Luckily we had seen the sign for a Best Western at Chincoteague and took the turn off. Although we had no reservation at showed up at around 9pm the front desk found us a room and got us settled quickly. The room was well decorated in a rustic style and the bed was extremely comfortable. When we got to see the location in daylight we realized we were right across the causeway from the Chincoteague National Wildlife Refuge (ponies!) and got a chance to explore and do some sightseeing before our trip continued. We'll get back here on purpose next time.

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Hello Jack. Thank you so much for your review and kind words! We are so glad you decided to be spontaneous and stayed with us! Chincoteague and Assateague have so much to offer, especially during the summer, and we hope you will return soon and take advantage of the natural beauty of the islands! There are also many activities and events that go on here (the annual Oyster Festival for example), so you may want to look at the Chincoteague Chamber of Commerce website for more information. Thanks again for your stay with us and we look forward to seeing you on your next "road trip"!

"Closest to the wildlife refuge"

5
20/04/2016

Very friendly folks working there - helped us with dinner reservations and tips to find the ponies. We liked the furniture with our king sized bed - it was substantial and homey looking. The room was clean and comfortable. The bathroom also had a sink outside to make it easier for two people to get ready. One person in our group got up early and went running in the refuge which is just across the bridge. He located a group of ponies so we all went back and saw what the area is famous for. The breakfast had everything we needed for a quick bite before we were on our way.

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Greetings from Chincoteague! Thank you so much for your stay with us and for the nice review! We are so glad you found the staff to be friendly and helpful, the room clean and comfortable and enjoyed the breakfast. AND....you got to see the ponies! We hope you will return soon and take advantage of all of the other things there are to do and see in this area. Thank you, again, for choosing the Best Western Plus Chincoteague Island and please know that we very much appreciate your business!

"Call ahead to ask about the pool"

3
19/04/2016

We went in mid-April when it was pretty hot outside but the pool was dirty and freezing cold. I guess we should've called ahead. The next night we went across the street to the Refuge Inn, which has an indoor pool, and were much happier. Also, if you book with TripAdvisor, read the fine print - we accidentally booked a handicapped room with no bathtub at the Best Western!

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Hello. Thank you for your recent stay with us. I apologize that our pool was NOT YET OPEN when you stayed with us. This spring has been very chilly and we had not yet even taken off the cover. Fortunately, the days are getting warmer and the pool is now open and ready for the summer! We are glad you were able to find an indoor pool and we hope you enjoyed your time in Chincoteague! Please consider returning to the Best Western Chincoteague Island and allow us the opportunity to make your next visit with us a more pleasant and memorable one!

"Would choose again"

5
19/04/2016

Warm friendly staff, willing to do the extra with just a question asked. The grounds, hotel and room were clean, the breakfast was good and coffee was great. Too cold to try the swimming pool and we missed the Museum next door. View from room was well enough to see across the marsh.

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Hello Jennifer and thank you so much for your recent stay with us and your nice review! We are so happy you found the staff to be friendly and accommodating. We strive to ensure each guest feels welcome and "at home"! I am so glad you also enjoyed the room and breakfast and I am sorry the pool was not yet open. Please know that the Museum of Chincoteague Island is open as is the pool, so "come-on back" and see us.....we would love to have you!

"Great location, cooperative staff"

5
19/04/2016

We like the proximity to the wildlife refuge. Breakfast was included and good except I wish they would have skim milk available. Room was comfortable and had good seating. There were plenty of electrical outlets for charging electronic devices. We prefer first floor rooms and were able to get one and park nearby.

"Lovely, quiet, clean, great staff!"

5
18/04/2016

What a great visit! Such a lovely place... quiet and very clean. Breakfast was great in my opinion. The best staff... all were extremely nice and helpful. I would like to specifically recognize front desk day staff Dayze who was always helpful no matter what our request... Kitty for our wonderful breakfasts every morning... clean and well stocked and always a smile.... Stephanie for a fantastic job keeping our room clean and freshly stocked... and afternoon/evening front desk staff Joan... probably the nicest hotel staff I've ever encountered! We have stayed at an equally nice place nearby before, but amazing staff will bring us back to Best Western Plus Chincoteague Island, VS :)

"Best Western losing points,"

3
18/04/2016

Overall this is a great place to stay. Staff is nice and friendly. They fell down on the smell and cleanness of the room. I alsed one of the laundry worked for air spray and they did not have any. I did not like parking and, there should be more order to where people park. I will stay again, but I like to see those area improved.

"Relaxing Vacation"

5
18/04/2016

My husband and I don't travel often. When we do we enjoy bird watching and nature hiking. Both of these hobbies were fulfilled at Chincoteague and Assateague with amazing results. The Best Western was exceptionally quiet, the breakfast was hot, tasty and ready on time every day. Coffee was always available - a staple for us! And fresh fruit was available every day. Stephanie and Deb took care of our room every day providing a clean and fresh environment to come home to and rest as we were gone all day. Everyone was friendly and helpful. We definitely want to revisit the island and stay at Best Western again.

"Great location, quiet and reasonable"

4
17/04/2016

If you're visiting Chincoteague NWR there won't be a better location. It's the last hotel before you cross a bridge to the refuge. It's quiet, clean, rooms were large with larger refrigerators. The breakfast was standard fare for a hotel offering "hot" breakfast. It wasn't bad. But you can bring your own breakfast, there's a McDonald's across the street and several restaurants nearby.

"One of the "best" BEST WESTERNS"

5
17/04/2016

WE thoroughly enjoyed our stay at this particular Best Western. In fact, we drove 25 miles out of our way to get there and were delighted when we arrived. The staff is nothing but friendly, kind and professional. They gave us warm, baked cookies...breakfast had everything we could have wanted - fresh and available - however, the dining area is quite small. Get there early or be prepared to eat in the outdoor area. The pool is lovely though we didn't get a chance to sample it as the weather was still too cool. The views all around the hotel are also quite enjoyable. The room was immaculate and everything was in proper working order. The beds were clean and comfortable. We went to the diner next door; large portions of food....not gourmet but reasonable prices for a tourist area. The service was exceptional and quick and the waitresses were very friendly. Caveat: watch out for speed traps on the island. It wrecked our otherwise wonderful experience. This was our second time in Chincoteague (the previous time was over 10 years ago and we swore then we would never return). We were experiencing car problems and were lost. Then, we got a ticket. By that point, we were so disgusted, we drove home. A close friend passed away this week and was buried in the area so we had no choice but to return. WE booked the BW based on the favorable reviews. This was our first time on the island itself. Unbelievably, it was the second time we fell into a speed trap. We were stopped seconds after leaving the hotel and making our turn along the "round-about" as we were leaving the island. I think they know people are trying to make sure they take the appropriate exit (we were listening to google maps) instead of looking at the speed markers which change rapidly and frequently on the island. We were stopped immediately after the turn. What is most disturbing is the fact that the amount of the fine is NOT posted on the ticket. They force you to call the Admin Office on a weekday if you rather mail in the payment instead of appearing in court. Real neighborly!! Since we attended the funeral on Saturday, at the time of this writing, we still don't know the amount of the fine! Sorry BW but this will probably be the LAST time we travel to Chincoteague. Our stay was the highlight of our trip and helped mitigate the sadness we felt following the loss of our friend. Thank you!

"A great place to stay near the Chincoteague wildlife refuge"

4
13/04/2016

I stayed at the Best Western Plus on the recommendation of a friend who had stayed there several times. We came to do photography in the wildlife refuge, so the location couldn't be better. The refuge is only a minute or two away. There are also two great restaurants (AJ's and The Village Restaurant) very close to the Best Western. The rooms were very clean and in excellent condition. I will be staying there again!

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Hello Jeannette. We are so glad you took your friend's advice and stayed with us while recently visiting Chincoteague! We very much appreciate your business and also thank you for your review! It sounds like you enjoyed the beauty of Assateague and we hope you got some good photographs. We hope you will visit with us again soon and please thank your friend for the recommendation!

"great stay"

5
07/04/2016

great experience. everyone was very polite and courteous. complimentary breakfast has a lot of choices and is always fresh and appealing. great location with lots of things to do in the area and a lot within walking distance.

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Greetings from Chincoteague and Happy Spring! Thank you so very much for your recent stay with us and we appreciate your "great" review on your "great stay"! It is so good to know that you enjoyed your time with us and we truly appreciate your business. There is indeed a lot to do and see on Chincoteague and Assateague (especially in the summer months) so we hope you will return soon and take advantage of ALL that the islands have to offer.

"Great Experience"

5
06/04/2016

Excellent customer service at the front desk! Our room was very clean and the bed was comfortable. I would definitely recommend this to anyone and we will stay there again next time we visit Chincoteague!

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Greetings from Chincoteague, Jan. Thank you so very much for your stay with us and the complimentary review! We are so glad your stay was enjoyable and that you would recommend us to your friends and family. We pride ourselves in our outstanding customer service and we are glad to hear that made an impression on you. We hope you will visit Chincoteague and Assateague again soon and we look forward to seeing you!

"Excellent Visit"

5
06/04/2016

My wife and I stayed at the Best Western Plus in Chincoteague Island. This was a very well kept and clean hotel. The staff was friendly and accommodating. They serve a good buffet breakfast, and coffee is hot and fresh all day and night. The beds have good head-supporting pillows.

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Hello Tom and thank you so very much for your recent stay AND nice review! We are so glad your stay was pleasant and that you found the hotel (especially the pillows) and breakfast to be enjoyable. We truly appreciate your business and hope you will visit us again soon.

"Great location"

5
03/04/2016

This hotel is located very close to the National Wildlife Refuge making it convenient to make several trips to the beach. There are also good restaurants and bike rentals close by. The hotel was very quiet and comfortable.

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Hello Mary! We want to thank you for your recent stay with us and your nice review! We are delighted you found our location to be convenient (closest to the beach) and your stay comfortable! We appreciate you taking the time to comment and hope you will visit with us again soon.

"A very pleasant and inviting hotel"

5
03/04/2016

We stayed here to enjoy the wildlife refuge. We enjoyed the hotel as well. Staff was superlative. Friendly, eager and warm. Breakfast was good (I am not a meat eater, so missed on eggs, sausages etc.), while others appear to enjoy those. Small room, but plenty of food. It is located conveniently close to the beach, the natural wildlife refute, lighthouse and other facilities (restaurants).

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Hello and greetings from Chincoteague! Thank you so much for your recent stay with us and the wonderful review! It sounds like you really enjoyed your time on Assateague and at the Best Western Plus Chincoteague Island and that is what we love to hear! Your comment about the breakfast room is being addressed as we plan to enclose the veranda area to make the eating space larger! We hope to have that done by the fall. Again, we truly appreciate your business and hope you will visit with us again soon!

"Great deal with warm, friendly staff"

5
02/04/2016

The best thing about this hotel is the warm, friendly staff. They make you feel right at home as soon as you arrive. The rooms are comfortable. Also, it has a great location. It is located right before the bridge to Assateague. You get great views and can walk/run over to Assateague. There's a bike rental across the street and a diner right next door. The rooms are very quiet-- no noise from adjacent rooms-- although unfortunately we had a very loud heater in our room. Lastly, getting on the wifi was a breeze. We will definitely be back.

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Hello Amy. Thank you for your recent stay with us and the wonderful review! We pride ourselves in our superior customer service and our staff is indeed second to none! We are glad you also enjoyed the comfortable room, ideal location and beautiful views! We are sorry that you had a noisy heater in your room and hope that it did not keep you awake. We have had maintenance in that room to address the issue and thank you for the "heads up". We hope you will return soon....and we will be sure to "welcome you home"!

"vacation getaway"

5
31/03/2016

Great hotel, great staff, clean comfortable room, Sandie at the front desk at check in was very helpful and knowladgeable about the area and recommended some great restaurants in the area, if and when I come back to to this area again I will stay here, highly recomend this Best Western, thanks to all the staff for a great stay,

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Happy Spring Jeff and thank you so much for your recent stay with us and your kind words in your review! We are so glad our staff made such a good impression on you and we are happy to hear that you enjoyed your "vacation getaway'! Sandie is indeed a "ray of sunshine" at the front desk and we are very fortunate to have her as part of our team. We very much appreciate your business and hope that you will return to Chincoteague again soon....we would love to have you!

"An Excellent Place in a Great Location"

5
30/03/2016

This is a great place in a great location. The staff was very nice and efficient, the place was clean and the room was as advertised. My wife wanted a private balcony with a view of Assateague Island and we got that. There is a McDonalds across the street, but the view of Assateague was still excellent, and at times breathtaking. There's a very affordable bike rental place right across the street and we biked all through Assateague, which was amazing. Most of the good restaurants and shopping are on the western side of the island, but it's only a five minute drive with easy parking once you get there, so the location was fine. We actually liked and preferred being on the quiet outskirts of town. We've always had good experiences at Best Westerns, and this place was no different. Highly recommended

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Hello Mike and greetings from Chincoteague! Thank you for your recent stay with us and review. We are so glad you enjoyed your time with us and found us to be a "great place in a great location". It sounds like your wife really enjoyed the views and the bike riding. Chincoteague and Assateague really do have so much to offer and we are glad you had a pleasant and memorable visit. We really do appreciate your business and thank you for your "high recommendation"! Keep in mind the views of the sunsets from the hotel balconies in the fall are especially nice. We hope to see you again soon!

"Great Staff"

5
30/03/2016

My wife and I like to come to Chincoteague and visit the Wildlife Refuge on Assateague once or twice a year. We've been doing this since our grandkids were little. They're grown now, but we still enjoy the trip. In the past we'd shop for a good hotel rate, but since we found this Best Western we haven't stayed anywhere else. The staff is incredibly helpful and courteous, and they've always made us feel welcome, particularly Beth. When we come for our anniversary in the spring, they always provide a few extra niceities to make us feel welcome. Because we usually come in the off season, sometimes finding a good local seasfood restaurant is a challenge, but the front desk always helps us make a great choice. We don't shop hotels anymore when we come to Chincoteague. Frankly the rates at Best Western have been quite competitve anyway, but the wonderful staff brings us back.

"Great Hotel on Chincoteague"

5
30/03/2016

The hotel is conveniently located at the entrance to Assoteague. The staff here is very friendly and helpful. We were in a suite to accommodate 6 people. The bedrooms were both very comfortable. There was only one bathroom and I think it would be better if there had been one bathroom per bedroom. Other than that, everything was great. My kids loved the breakfast buffet. They served scrambled eggs which I loved!

"Weekend Getaway"

5
28/03/2016

This is my second stay with this hotel, and it does not disappoint. This is during the "off" season but when I arrived there were only two parking spots left, which is a first but one available none the less. With that being said the hotel was quiet, the rooms were very spacious, the bed was very comfortable, and the breakfast offerings were more than expected. Also every single staff member I ran into was very friendly and helpful to many of the guests who asked questions.

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Hello Jessica! Thank you so much for your recent review, continued business and very kind words! We are so glad your visit was pleasurable! When our guests love their room and find our staff accommodating, it makes our hearts sing! We strive to exceed our guests' expectations and we very much appreciate hearing from you! We hope you will return and enjoy all that Chincoteague and Assateague have to offer (there is so much to do and enjoy in the summer) and we look forward to seeing you!

"Wonderful Accommodations, Such Friendly Staff"

5
28/03/2016

We had stayed here at Best Western on Chincoteague before and enjoyed our time in your facility. It is the closest to the beach, and the farthest from any traffic and noise. The breakfast buffet looks great, but I think it closes too early for most people to take advantage of it. On vacation we tend to sleep in, and breakfast is offered only until 9:30am. We did have coffee and a muffin. Plus, we brought home a pie from Sugar Bakers and although the dining area was closed, we were able to get forks and knives so we could enjoy the pie in our room. Thank you for the 24-hour coffee service. Our room was comfortable, best air conditioning/heating in any hotel. Balcony furniture was comfy, and all in all, this hotel is the best value at Chincoteague.

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Hello Joyce! Thank you for your recent review and continued patronage! We are so glad you enjoyed your stay and that your experience was a pleasurable one. We appreciate your comment about the breakfast times. Over the years, we have found that most people (especially with children) are eager to get started with the day. There is so much to do on Chincoteague and Assateague! Most days, people are "out the door" by 9:00 and we hated to waste so much food by offering breakfast until 10:00. We are very sorry that you found the closing time for breakfast to be too early. We have recently implemented a program of bagged breakfast items for guests who are in a hurry or plan to eat after the regular breakfast times. Please ask any of the staff to give you more information when you return. Again, thank you for your time with us and look forward to seeing you again soon!

"Excellant adventure"

5
28/03/2016

Everyone that we dealt with at the hotel went out of their way to ensure that our 40th anniversary was one to remember. The location fit to a tee what we were looking for on this special trip. I would recommend this hotel without reservation. Thank you for the memories.

"Great place to stay in a great loaction"

4
28/03/2016

We spent three nights at this hotel for spring break. Pros: The rooms were spacious and in great condition. The staff was wonderful in providing recommendations on things to do and places to eat. The lobby and breakfast area looked as if it had been remodeled recently. It was very convenient to Assateague Island--just across the bridge. Cons: The breakfast area was a little small. The table were always full, and it was not even a peak time of year. The tables were also very close together--it was hard to squeeze through to get food. The HVAC system could stand to be replaced. When the heat came on in the middle of the night, it was so loud that it woke me up. Overall, a great place to stay!

"An Excellent Place in a Great Location"

1
27/03/2016

This is a great place in a great location. The staff was very nice and efficient, the place was clean and the room was as advertised. My wife wanted a private balcony with a view of Assateague Island and we got that. There is a McDonald across the street, but the view of Assateauge was still excellent, and at times breathtaking. There was a (very affordable) bike rental place right across the street, and we biked all through Assateaugue which was amazing. Most of the good restaurants and shopping was on the western side of the island, but it was only a five minute drive with easy parking once we got there, so the location was fine. We actually liked and preferred being on the quiet outskirts of town. A very nice place highly recommended

"It's a motel that happens to be next to the park. Feels like best western sans the plus "

3
26/03/2016

Maybe this place is great during peak season because you can park and then bike in easy and have a view of assateague. But this is a converted motel with some touches. Walking outside in 40 degree rain to breakfast was not ideal. Exterior doors. Very small dining area for breakfast (4 tables). Very run down bathrooms. Beds were firm. It's fine. But nowhere near excellent reviews all over trip advisor. I had expected more from a best western plus as we had stayed at one in central PA.

"In the top 5% of Best Western Hotels"

5
22/03/2016

The location, the amenities, the people, the comfort of the beds, the breakfast offering, etc. are all accomplished with the highest level of quality. All of the people take pride in their job, no matter what their job.

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Hello Ken! Wow! We love to hear from people like you!!! Thank you so very much for your recent review and excellent recommendation! We do strive to reach the highest level of quality for our guests and it is very satisfying to hear from guests, like yourself, who appreciate what we offer! Our staff DOES INDEED take ownership and pride in their work (we are very blessed to have the staff that we have) and we are so glad you had a pleasant and enjoyable stay! We appreciate your business (and kind words) and we hope you will visit with us again soon!

"Great Hotel!"

4
21/03/2016

We stayed for a couple of days and found the staff in Reception to be extremely welcoming and helpful. The cookies on entering and the phone call after checking in were nice touches. Our room was spacious, had two double beds, a microwave, which was great for heating up our little one's milk in the evening, and a fridge. The two sinks in the room were also helpful when getting the kids brushed and ready for bed at the same time. Breakfast was included. The breakfast area is very small and at first we couldn't get a table but after about 10minutes spaces opened up (so we are glad we visited off season). There were lots of yummy items to choose from which pleased our fussy eaters. There was a member of staff around on one day at breakfast who obviously was very busy but she didn't make eye contact or even acknowledge those in the breakfast area. It would have been nice if she engaged with the customers. My little girl tried to make conversation but I had to keep telling her the waitress was busy. Sound does travel between the rooms. We could hear the children in the next room struggling to go to sleep, which led us to believe those in the next room could also hear our kids trying to settle down. Overall though, well worth the money spent.

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Greetings from Chincoteague! Thank you so very much for your recent review! We are so glad you noticed the "extra touches" we try to add and we are glad you had a pleasant and enjoyable stay! We have plans to expand the breakfast area seating and apologize for any inconvenience you experienced in having to wait for a table! We appreciate comments like yours that help us to improve our customer service and ensure that our guests have a positive experience! We hope you will bring your "lil' ones" back to see us and enjoy the pool and beach in the summer! Thank you, again, for your business and we look forward to seeing you again!

"Hotel experience during vacation"

5
19/03/2016

Very friendly and accommodating staff. Convenient location for visits to Assateague Island. Wonderful breakfast selections. Beds were very comfortable. Room had a refrigerator and microwave which would have been very helpful if we were staying for a greater length of time.

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Greetings Janet! Thank you so very much for your recent review. We are glad you had a pleasant and enjoyable stay. We strive to exceed our guests' expectations and we appreciate your sharing your positive experience. We hope you will visit with us again soon! The spring time is a great time to visit Chincoteague and Assateague.....the beauty of nature as it is coming to life. Thank you, again , for your business!

"Terrific"

5
15/03/2016

Great staff; very helpful with information and suggestions. . Beautifully maintained. Great location for seeing the ponies and the wildlife refuge, which is actually within walking distance. Immaculate, nice room, comfy bed. Good breakfast. Wished we could stay longer.

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Hello Sara! Thank you so very much for your recent review and kind words! We are glad you had such a pleasant stay! Our staff prides itself in excellent customer service and we are thrilled when our guests share that positive experience! Please join us again...and do stay longer....the islands have so much to offer! Thank you, again, for your business and look forward to seeing you again!

"Excellent place to stay"

5
14/03/2016

We looked at various rental houses for an anniversary getaway to Chincoteague, and ended up choosing Best Western instead. We were not disappointed. This place is conveniently located at the end of Chincoteague, and is only minutes away from Assateague Island. Excellent service, friendly staff, and about the best continental breakfast we ever had. We told the check-in clerk we were celebrating our anniversary, and the next day we found fresh roses in our room. Clean, affordable, and comfortable lodging.

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Hello Timothy. Thank you so very much for your recent review concerning your stay with us. We are so glad your "Anniversary Getaway" was a pleasant and memorable experience! We do appreciate your business and hope you visit us again soon (an "Anniversary Tradition" may be in order)!

"Best value for rate paid"

5
12/03/2016

This is my only choice hotel when visiting Chincoteague. Ever since my first stay, I am always satisfied with the consistent smiling receptionist and amenities. The free breakfast is very delicious and above average food is offered there.

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Greetings from Chincoteague Island! Thank you so very much for your recent review and we appreciate you taking the time to comment. We are so glad you enjoyed your stay with us and are thrilled that we are your "only choice" when visiting Chincoteague. We will strive to make sure your next visit will be pleasant as well. Thank you for your business and we hope to see you again, soon!

"Friendly hotel in a great location"

5
11/03/2016

Large room, great bed, friendly and helpful staff. There were cookies when we arrived, a good breakfast and coffee all day. The room had a frig and microwave. The location is right at the entrance to Cincoteague refuge. We were in the off season so the rooms were very reasonably priced. We would definitely go back.

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Hello friend! Thank you for your recent review! We are so glad you enjoyed our friendly staff and great location! The springtime is a great time to visit Chincoteague and Assateague Islands (before the busy summer months and summer rates). We do appreciate your business and look forward to seeing you again soon!

"Awesome!"

5
10/03/2016

Everything that we experienced with this stay was wonderful. From the lovely lady who checked us in, to the sweet chocolate chip cookie surprise, to the fresh and warm coffee in the lobby was just great! Our room was clean and just perfect and we had a unobstructed view of the Assateague lighthouse and marshland! The next morning, our breakfast was hot, delicious and the breakfast bar was well stocked at all times. Upon check out, the front desk clerk was amazing and very professional. Everyone went out of their way to make us feel welcome and at home while we were there.

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Hello Mary and greetings from Chincoteague Island! Thank you so much for your recent review and kind words! We are so glad you had a pleasant and enjoyable stay with us! We strive to treat our guests like we would want to be treated while on vacation and the fact that you felt "welcome" and "at home" while you were here is "music to our ears"! Thank you so much for your business and we hope that you will visit us again, soon......and we will be sure to "welcome you home"!!

"Very nice hotel"

4
03/03/2016

Our family of four really enjoyed this hotel. We stayed here in early July 2015. It was a nice quiet location with easy access to the beach and Wildlife Refuge. It was pricey but it was a great location so that that was the trade off. The breakfast bar was good. There was a nice seating area outside if you wished. The receptionists were friendly.

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Greetings from Chincoteague! Thank you for your recent review regarding your stay with us this past summer. We are so glad your time with us was pleasant and enjoyable! The Spring and Fall weekends are also beautiful times to visit Chincoteague and Assateague and the rates are somewhat lower. We do appreciate your business whenever you stay with us and we hope to see you again soon!

"Love this place!"

5
03/03/2016

We are frequent visitors to the island. We stayed at BW the last weekend in February This was our first stay at the motel and we had a wonderful experience! Room was clean and comfy and contained everything we could possibly need. Breakfast was good & had a nice variety of choices. ALL staff were very friendly and helpful. An excellent value - we will be staying here again!

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Hello Sherri! Thank you so very much for your recent review and kind remarks! We are so glad your first stay with us was a good one! We do appreciate your business and hope you will join us again soon (the spring is a beautiful time to enjoy Chincoteague and Assateague)!

"Excellent Service, Location, and Accomodation"

5
22/02/2016

Staff was very friendly and efficient, making us feel very welcome. They also gave excellent advice on nearby restaurants and attractions. The location was ideal for anyone visiting the Wildlife Refuge on Chincoteague Island and the room was spacious, well equipped, and fresh. Management clearly takes pride in running a welcoming first class hotel.

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Hello Brian and Happy Spring! The daffodils are blooming but the weather man is calling for snow on Saturday!?! We are ready for warmer weather! Thank you for your recent review and we are thrilled that you felt "welcome" during your stay with us! Our staff does indeed take pride in this hotel and we hope you will return soon. We will be sure to welcome you "home"!!

"Excellent service and very clean"

5
22/02/2016

From the wonderful staff to the nicely appointed, very clean rooms, you won't find a better stay for the room rate and location. We've been coming to this motel for many years and have enjoyed staying there very much.

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Hello Donna! Thank you so very much for your recent review and kind words! Thank you, also, for your loyalty over the many years and please know that we appreciate your business very much! Our staff works very hard to ensure that your every stay with us will be a pleasurable one. We look forward to seeing you again soon!

"Great experience"

5
15/02/2016

My husband and I stay at this hotel every time we visit Chincoteague Island. The staff is friendly and well trained, accommodations are excellent. Breakfast has something for everyone and everywhere in the hotel is clean. Whether calling to book a room or checking in, they are courteous and friendly and no matter how many times you pass the front desk someone will speak to you.

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Greetings from Chincoteague! Thank you so much for your recent review and we are so very glad you had a "great experience"! Thank you, too, for your continued loyalty and business....we very much appreciate it and will continue to strive to make all of your stays with us "great"! The air is still chilly but the sun IS shining and spring is "a comin"', so we hope to see you again soon.

"This is the place to stay"

5
11/02/2016

The Best Western PLUS Chincoteague Island is the place to stay no matter on business or for pleasure. The great staff at this Hotel will take very good care of you and ensure your visit is great. Just a great place to stay. Rooms are well maintained and never a problem.

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Hello! Thank you for your recent stay with us and your kind words and review! It is so good to hear that you enjoyed your time with us and consider us "a great place to stay"! Our staff works very hard to ensure that every guest feels "at home" and "like family" and we are so glad you have chosen us to help make your stay in Chincoteague Island a memorable one! We hope to see you again soon and we will be sure to "welcome you home"!

"perfect"

5
06/02/2016

WE stay here approximately 15 times a year on our way to and from NJ to the Outer Banks of NC (OBX). is ten miles off route13 on our trip but well worth the twenty minute detour .The restaurants in Chincoteague are exceptional,the town is historically significant ,and the ponies on Assateague Island are mystical but very real.If you have young chidren the visit is very special.The NASA space museum is small but great for aspiring young astronauts!

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
WOW Bruce! You are indeed a part of our "FAMILY" and we appreciate your review AND your loyalty!!! We are so glad you have made Chincoteague Island a part of your travels and it sounds like you have "settled in" quite nicely to our "island time" and all that this area has to offer! We look forward to seeing you again soon and we will be sure to "welcome you home"!!

"Top Quality Stay"

5
03/02/2016

Great staff and great hotel. Would recommend this hotel to anyone that would be in the area and in need of a place to stay. Great prices as well. The rooms are big and spacious. The only down fall is that the swimming pool is not covered by a building and can't be used in the winter months. Other than this it is a great place to stay at.

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Hi David and warm winter greetings from Chincoteague Island! Thank you for your recent review! We are so glad you enjoyed your stay with us and that you would recommend us to your friends and family. We strive to exceed our guests' expectations and we look forward to having the opportunity to make your stay in beautiful Chincoteague Island a memorable one. I am indeed sorry that our pool is seasonal. We had considered enclosing it at one time, but the view from many of the guest rooms would be obstructed and many of our guests enjoy the "outdoor" experience during the warm weather. Please come back in the summer and see for yourself!

"You won't find any better"

5
30/01/2016

We were "escaping" from the 2016 January snow storm and decided to stay at Chincoteague where the snowfall was projected to be on 2-3 inches, where at home they were forecasting 2-3 FEET..! We stayed here and were taken care of like we were family. Wonder location, wonder rooms, super comfortable beds, and friendly/helpful/caring staff.

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Hello Ken! Can you believe it is snowing again today! These cold temperatures and precipitation will help to make us appreciate those warmer....sunny days of Spring even more! Thank you so much for your recent review and it "warms" our heart to know that you felt like you were treated like family.....that is our goal! We hope you will return soon and enjoy all that Chincoteague Island has to offer in the Spring/Summer! We will be sure to "welcome you home"!!!

"Amazing staff"

5
25/01/2016

Our stay at the Best Western Chincoteague Island was a very pleasant surprise. The rooms and amenities were everything we expected but what made the difference was their staff. They were more accommodating than we could ever expect. They were eager to switch our rooms at out request, adjust our checkout time and even moved up our breakfast time. On my next stay in Chincoteague, I'll be staying here.

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Greetings Kudu40! We so appreciate your recent review and thank you for your kind words! We do pride ourselves in our exceptional staff and I am so glad to hear that they made your stay with us a memorable one! Please be sure to visit us again soon and we will be sure to "welcome you home"!

"Weekend Standby"

5
23/01/2016

I had a weekend before a Monday job nearby in Maryland. This hotel is very convenient to the WMA and Assateague Island. The room was very nice and the staff was very friendly and helpful. I only stayed one night, because it was at the upper end of my budget, but overall, still a good value.

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Hello Clifton H. Thank you for your recent review. We are so glad you chose to spend some time in our area prior to your job in Maryland and are glad you enjoyed your stay with us! We hope you will return when you can stay longer and take advantage of all that Chincoteague Island has to offer. Please be sure to think of us when you plan your next vacation!

"Love this Hotel"

5
18/01/2016

This hotel is always a great place to stay. Very clean and a great staff who always make us feel special! The location is also closest to main attraction in the area. The property is well maintained with décor appropriate to the area. Can't say enough about the special staff who work there

"Chincoteague Charm and Value"

5
13/01/2016

Absolutely the best place to stay on Chincoteague. Island. Best Location, Best Staff and Best Value. I began staying at this property on our Honey Moon and I will always return to it anytime the opportunity is presented. Chincoteague is growing at a rather fast pace with Hotels and some High End Properties, but this Best Western beats them all.

"Birthday Bash"

5
08/01/2016

Impromptu 60th Birthday celebration for my cousin turned out to be a delightful and fun experience thanks to the staff at Best Western Plus in Chincoteague. It was a cold and wintery time, and activities are few, but the staff assisted in finding us a local paint nite and the process for a reduced rate! It was a nice and eventful time. Of course, the ponies and other wildlife are always enjoyable, even in the winter!

"A great place to stay"

5
03/01/2016

If you're visiting Chincoteague, this is a great place to stay. Convenient (just before the bridge) and a great view of the bay. When a few changes were made to the itinerary, they made things simple and straightforward. Couldn't have been easier.

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Tom H, thank you for your review and for selecting our hotel for your stay on Chincoteague. We appreciate it and hope you will come again soon. Hope you have a great 2016. Grace and peace, Dawn

"Great island location and terrific staff."

5
02/01/2016

Went on a getaway weekend during the off season and couldn't have been more pleased with our stay. The desk staff is incredibly helpful and knowledgeable about the island. It's the closest lodging to the Refuge entrance. Bring your bikes or rent them in town, it's the easiest way to see the Refuge and probably the best way to get around town in the summer (I'm sure parking a car is a challenge). Free WiFi had a good signal in our room and in the public areas. Measured download speeds maxed out at 10 Mbps. As this was November, I expect slower download speeds in the busy months. Would definitely stay here again.

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Thank you Geocamp for taking time to leave a review of your stay. We truly appreciate it! It was a pleasure having you stay with us last year and look forward to seeing you again. Hope you have a Happy New Year. Grace and peace, Dawn

"Good Values"

4
01/01/2016

I would like to give 5 stars if AC made less noises. I love the location as the first hotel at the entry of Chincoteague National Wildlife Refuge. We could walk to the wildlife refuge. The staffs were helpful. Good breakfast started at 6 am.

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Thank you Chien for staying with us. I apologize for the noise you experienced with the a/c unit in our guest room. I truly appreciate you taking the time to share your thoughts so we can address any issues. I hope you will give us another try the next time you visit our island home. We hope you have a great New Year and please be sure to check your email. We look forward to being able to serve you in the future. Grace and peace, Dawn

"I will be back"

5
28/12/2015

I cannot say enough about this hotel. Staff, Service, Location, and Room you name it I will gladly claim it. It felt like home away from home. Even on a rainy afternoon a good book an a wonderful view. Made a difference for me. Thanks for doing all the right things to make a small vacation feel like a little bit of heaven.

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Thanks so much PBenja! We truly appreciate your visit and look forward to seeing you again. Happy New Year! Grace and peace, Dawn

"Ritz Carlton Customer Service"

5
27/12/2015

I can't say enough about the incredible customer service we received here. Fresh brewed coffee, hot chocolate, oranges, apples and chocolate chip cookies to greet us after a weary drive to the island. A call 10 minutes after we got to our spotlessly clean room, to make sure everything was OK. And the much appreciated suggestion of the diner across from us for dinner. Breakfast was unremarkable, but satisfying. Ask for a 3rd floor room, or you'll be woken up at random hours by the sumo wrestlers in the room above you.

"Nice place to visit & I would NOT mind living here!!!"

5
14/12/2015

First, FRIENDLY!!!, 2nd, 3rd & 4th, CLEAN!!! I REALLY like a CLEAN place to stay when I'm away from home! {Doesn't Everyone?} Being it was OFF SEASON, the restaurants were limited but the ones that were open, Extremely GOOD! Shopping, also limited, but there were bargains to be had! My wife and I were there to relax for the weekend & shopping & eating DOES relax us!!! the hotel breakfast was what you would expect, HOT waffles, scrambled eggs, sausage links on Sat., bacon on Sunday. All of the other assorted breakfast favs were there for the pinkins too INCLUDING GF cereal!!! A PLUS for my wife!

"super nice place"

4
14/12/2015

this was a very nice place with a super nice staff. they were very helpful when making the reservation and while i was there. the room was spotless and the bed was very comfortable to sleep in. the hot breakfast was great and they even go it out earlier than normal for our group which was there on a photo workshop and needed to be out before daylight. my only complaint is john wayne in the bathroom but thats pretty much anywhere.

"I plan on visiting again!"

5
12/12/2015

I do not typically stay with the Best Western chain. I will definitely return to this location without hesitation. Beautiful rooms, lovely decor, varied hot breakfast compares to other chains that charge more, friendly staff. Everything was perfect.

"Terrific motel"

5
07/12/2015

The location of the motel, the appearance and cleanliness of the motel, but most importantly, the friendliness and professionalism of the staff made this a wonderful place to stay. I will stay here again on my next visit to Chincoteague Island.

"Comfortable, clean, friendly--fantastic!"

5
07/12/2015

We had just finished cleaning our home after the movers left--dead tired we were! When we arrived at the hotel, we were greeted with a nice cold drink--and a super comfortable and clean suite! The staff went out of their way to make our stay a restful experience! When we come back for a visit--we will stay here again--EXCELEINT!!

"Weekend Getaway Gem"

5
07/12/2015

Our favorite hotel on Chicoteague Island. Great staff, very friendly and helpful. Very good breakfast with variety changes each day. Very nicely appointed rooms updated with K-Cup coffee makers, mini refrigerator and microwave. Immediately adjacent to the Wildlife Refuge.

"No better place to stay!!"

5
07/12/2015

If you are into nature, bird watching, wild ponies or beach going, this is the place to stay for its location! Lighthouse view off of your balcony. It is the closest to the Chincoteague National Wildlife Refuge, not even a quarter mile away! Their breakfast is very good, always a wide variety of hot or cold food, coffee always ready. Staff is super friendly and they make sure that you are happy. I feel so welcomed when I am there.

"Great place to stay"

5
06/12/2015

We loved it there. Next time we pass thru the eastern shore we will definitely stay there. It's 10 miles off Rt. 13 but well worth the trip. Great place, great staff, great view. Didn't get to do much since we were off season and it was only an overnight stay. Breakfast was the best we've ever had at a hotel free breakfast. First time we've ever had eggs that tasted like eggs.

"Comfortable, clean, quiet, fantastic rooms"

5
06/12/2015

We wish all Best Western Motels were like this one. We were greeted with fresh chocolate chip cookies, friendly and helpful staff. The rooms were spacious, clean, and comfortable. The view was beautiful, we could not have asked for any better! We cannot wait to return to this absolutely wonderful place.

"nice place"

4
03/12/2015

great staff, nice location,, need a car to enjoy area , I would use again. Beds comfortable and rooms nice size. If you are on the second floor be prepared to go out side to get to your room. Dining area very small.

"Fantastic Place to stay"

5
01/12/2015

This place is great and the staff are so v ery helpful. Inside the room...fantastic. Everything perfect and better than I expected. I have stayed at many Best Westerns and some could be called mediocre...this one is top notch and rivals more expensive hotels. Location is PERFECT...right at the entrance to the National Forest and Access to Assateague.

"Friendly staff"

5
01/12/2015

Upon arrival, we were greeted with a very friendly staff. The lobby was clean and inviting. The front desk staff was very helpful with giving us recommendations for places to eat locally. The room was clean and cozy. We would definitely stay here again.

"Clean and quiet"

5
30/11/2015

Overall, what you'd want from a motel. Good staff, clean and fresh-smelling room, and close to the wilderness preserve. Probably the only drawback is the cost, but I guess you get what you pay for. Cheers.

"great place to stay"

5
16/11/2015

Great location next to wildlife refuge and Chincoteague history museum. We appreciated the hot breakfast at 6 am. Staff very nice and helpful in recommending restaurants. The room was clean and contained amenities such as a microwave, refrigerator, and coffee maker with coffee.

"Hotel visit"

5
16/11/2015

Awesome experience! Very close to everything! Beautiful view! Quick access to beach and lighthouse! Hotel staff was super friendly and kind. Breakfast was delicious and fulfilling to get the day started! Highly recommend this hotel! We'll be back for sure!

"Best place to stay when visiting the refuge"

5
15/11/2015

Excellent hotel, friendly, professional staff, and an ideal location adjacent to the wildlife refuge. I also appreciate the fact that they offer a complimentary breakfast at 6 a.m., which allows plenty of time to get to the refuge for early morning wildlife watching and photography.

"place for ponies"

5
13/11/2015

This is again A Best Western property that was different before aquired, however the change has been very successful and is a most pleasent place to stay. It is not on the water as some of the others but is close to the National Park were the ponies are left to roam. You can see the lighthouse from the room's balcony and the sunset across the street. The breakfast was varied and substantial. The room was large and clean and comfortable.

"always come back"

5
02/11/2015

We have stayed at this hotel when on Chincoteague Island. Just about the best for the value, and the staff is more than welcoming. Breakfast has all the fixings for a good start. They will see us again.

DawnCI, General Manager at BEST WESTERN PLUS Chincoteague Island, responded to this review
Thank you so much for staying with us. We look forward to seeing you again!

"Best Western Plus Chincoteague Virginia"

5
27/10/2015

The rooms are very roomy and clean. The beds are quite comfortable. The staff members are very friendly, courteous and helpful. They make you feel very welcome. Every morning you receive a complimentary breakfast of eggs breakfast meat that changes daily, sausage and biscuits, hot and cold cereal, yogurt with toppings, fresh fruit, bagels, Belgian waffles, muffins, toast, breakfast juices, milk, hot coffee and tea. This hotel is the closest to the entrance to the Assateague Island entrance. It is convenient to all island locations.

"Good Stay!"

4
27/10/2015

This is by no means a luxury hotel. However...everything was clean and everyone was pleasant. The price was reflective of what you get. It is the last hotel before Assateague. The pool area was nice and clean. The breakfast was very crowded and does not have enough room to properly accommodate all guests. Get there early if you want to eat! :)

"Amazing Hotel (Right in the heart of it all)!!"

5
26/10/2015

My fiancé and I stayed at the Best Western in April of last year (2015) for a wedding weekend. On our way their we were concerned because we had never been that far away from Pennsylvania and did not know how the hotel would be, and what fun we would find in the area. We received at the hotel at 9p.m exhausted and hungry! When we walked into the door we were greeted by the hotel receptionist and she was AWESOME!! She had a great smile, wonderful sense of human, and was very educated on what was around and open for us to grab a bite to eat. We told her we were from Philadelphia and she directed us to an amazing hoagie shop down the street (us philadelphians HAVE to try a hoagie while we are out). The hotel room was very clean and up to date. WE loved staying here! The breakfast in the morning was MORE than I would have ever expected! ... There is a nature preserve right down the street that you pay to get into and no only is there trails to explore, wild horses to watch, and a light house to take tours, but the beach is there as well!! What more could you ask for! Incredible experience all around!!

"Anniversary getaway"

5
26/10/2015

Chincoteague is one of our favorite places to visit within a three hour driving distance and we always enjoy our stay at the Best Western on the Island. From making our reservations, to checking out, all of the folks are wonderful to interact with. The folks at Best Western make the experience very pleasurable. Everyone was very accommodating and the hotel is one of the nicest we have ever stay in. Clean, spotless actually, and just wonderful. GREAT WEEKEND!

"Great hotel and location"

5
26/10/2015

One of the best hotels in which we have ever stayed. Clean, nicely decorated. Great location less than a mile from entrance to Assateague Island. Can rent bikes right across the street. Great breakfast. Friendly and knowledgeable staff. I read the TripAdvisor reviews before booking this and they were right - a great place to stay.

"Nice Hotel"

4
25/10/2015

Checked in late after reviewing several other hotels in the area. This Hotel was competitively priced, the woman at he check in was extremely friendly answering questions about the area. It is located right outside of the park. The hotel room was comfortable with all we needed - coffee pot, refrigerator, ironing board, desk/table area, comfortable beds. The room had a slight odor of potpourri/cleaner? but not unbearable. We would stay here again if in the area.

"Great Stay"

5
25/10/2015

My wife and I returned to this hotel after a nice experience in the spring. Room rates are reasonable and the staff is super friendly and helpful. Hotel location is very convenient to Assateague Wildlife refuge and some some great restaurants. We highly recommend this hotel

"Very nice hotel - will definitely return!!"

5
23/10/2015

This hotel is extremely clean and well decorated. The staff was helpful and always friendly. There are tables and chairs outside the lobby. We ate our breakfast inside as it was not crowded when we ate but could have eaten outside on the patio. We did enjoy some ice cream from the nearby Island Creamery while enjoying the lovely weather. Breakfast was great with scrambled eggs, sausage gravy and biscuits, sausage or bacon, oatmeal, yogurt, cereal, waffles, fruit, pastries, bagel and bread assortments, muffins, milk, coffee, juice. They even had granola for the yogurt and strawberries and whipped cream for the waffles. There is always coffee and hot water for tea/hot chocolate in the lobby. They even gave us 2 chocolate chip cookies upon arrival. The front desk staff was eager to help make our stay as pleasant as possible. They told us about the wild pony round up that weekend and also about various activities and dining in the area. I was very pleased with the Best Western and will definitely plan to return.

"Great Place to Stay"

5
20/10/2015

Great location if your going to the National Park. Quite end of the street. Clean room, comfortable bed, breakfast every morning. You can see the lighthouse from the rooms. Pool was clean but I didn't try it in 50 degree weather.

"Still the One!"

5
20/10/2015

Another wonderful weekend! We have stayed here 4 times and have always been very happy. The staff goes out of their way to make you comfortable. The warm chocolate chip cookies are the best! Rooms are clean, grounds are well-maintained, and the location is perfect!

"Wonderful Hotel"

5
19/10/2015

We had a wonderful time in Chincoteague and the Best Western Plus was so convenient to everything. The staff was exceptional, and the beds so comfortable. Everything was neat and clean, the bonus complementary breakfast was great. Can't wait to come back.

"Best option for visiting wildlife refuge"

5
19/10/2015

Convenient to all wants and desires. Good breakfast but limited indoor seating. Nice locale. Space enthusiasts should allow an hour for NASA visitors center on Wallops Island. Climb the Assateague Lighthouse (175 steps) for excellent views of area.

"Family Time"

5
18/10/2015

We decided at last minute to visit Chincoteague , VA and picked the Best Western Plus. A very clean hotel, an amazing staff who catered to our every need. I'm looking forward to visiting the area again and will definitely be booking this hotel !

"Chincoteague 2015-1"

5
17/10/2015

Excellent hotel, value, location and staff. This was our second trip to Chincoteaguye. Our first was our Honeymoon. At every touchpoint during our stays in this hotel the experience has been nothing short of excellent. The entire staff was a pleasure to interface with at any level, and they showed a standard of caring that was outstanding. I highly recommend this facility, its location, its value and its staff.

"Annual September Trip to this Hotel."

5
17/10/2015

So much to say about this hotel, we stay every September for a week this being our tenth year staying, can't say enough about staff, cleanliness, grounds, pool area , such a tropical feel with the way plantings are done. Nice picnic area in back of hotel , and on our last night there, we cook out and just enjoy the peace and quiet the island brings. Not a far ride to the Assateague Wildlife Refuge where, you will find the best beach,the lighthouse, plus a chance to see wild ponies who roam the island. If ever you get the chance to come , you will find this hotel to be more than accomodating, with good breakfast offerings and just plain great service. Edna and Mark Lewis Hampton, Virginia.

"Why stay anywhere else?"

5
12/10/2015

This is the friendliest hotel, the staff is very nice and welcoming. The breakfast is very good. I've been staying here for over 20 years and it just keeps getting better. The location is great, its the closest to the Wildlife Refuge, the reason why I go, so coming and going in and out of the refuge is so easy and only takes a minute to go back to your room. Grab breakfast and go!

"Delightful Stay, Perfect Location!"

5
12/10/2015

On a whim my husband and I drove to Chincoteague Island for Columbus Day for our first visit ever. When we found that most hotels were booked on Saturday night we realized it was a busy weekend there. Nevertheless we decided to check in to the Best Western Plus for Friday and go with the flow. So Glad We Did! The people at the front desk were so friendly and helpful we felt like it was a B&B not a chain hotel. The rooms are very comfortable and the location is perfect, right at the entrance to Assategue's Nature Preserve. Restaurants and Main St are just a short drive away too. An added bonus was their breakfast offering which was better than the average hotel fare. We would stay there again in a heart beat!

"Nature"

5
09/10/2015

I am a retired medical photographer, and have transitioned to wild life photography as a hobby and a way to become involved with nature. So, I make occasional trips to places like Chincoteague Island, and Blackwater Refuge to photograph nature, and because I must travel to these refuges for my pictures, I am required to stay in a motel, and the Chincoteague Best Western Hotel is one of the best I have stayed in anywhere!

"Great Breakfast!"

5
06/10/2015

Great location for exploring Chincoteague and Assateague by bike! The refuge is close by and has nice flat biking trails. Bring plenty of bug spray as mosquitoes are ruthless even in late September! There is relief from mosquitoes at the seashore. The hotel has a full and complete breakfast with good variety.It is across the street from bike rentals and next door to Chincoteague museum.

"Best Hotel on Chincoteague Island"

5
05/10/2015

This is by the best Best Western we have ever stayed in. All of the hotels staff is friendly and always helpful. The guest rooms are spotless and as comfortable as being at home. You can't go wrong staying in this hotel.

"Wonderful stay for wedding group"

5
04/10/2015

We used this hotel for our wedding party's lodging last weekend and we were absolutely thrilled with the quality of service and the care our group received. Everyone raved about the hotel and staff. We would highly recommend this hotel to others. Thank you Best Western Plus! Sandi and Cy

"Pleasant accomodations and staff"

5
02/10/2015

Pleased with the greeting upon arrival and call to our room to welcome us to Best Western. Extremely clean inside and out. Location great for walking, biking, driving to various locations on the island.

"Outstanding"

5
02/10/2015

The staff is very friendly, helpful, and knowledgeable about the area. The room was clean and spacious and the price was very reasonable. The location is excellent, right next to the park entrance. I hope to return and stay here again.