Book your hotel


Room 1

Room 2

Room 3

Room 4

Room 5

Room 6

Room 7

Room 8

Room 9
corporate/promo code

Destination

Chincoteague Island, Etats-Unis

CHECK IN

28/03/2023

CHECK OUT

29/03/2023

Rooms 1

2  Adults0   Child

Room 1
Room 2
Room 3
corporate/promo code

Best Western Hotel Chincoteague Island, Chincoteague Island

7105 Maddox Boulevard, 23336-2104, Chincoteague Island, Etats-Unis - See on a map
Best Western Chincoteague Island - There’s no better way to experience Chincoteague Island than from the Best Western Chincoteague Island. The Best Western Chincoteague Island is ideally located in the center of Chincoteague Island. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Discover this 100% non-smoking award winning Chincoteague Island, Virginia hotel offering beautiful views of the Assateague Lighthouse, the Assateague Channel, the Chincoteague National Wildlife Refuge as well as direct views of the Wallops Island Rocket Launch Site. Located just off eastern Virginia's coast on Chincoteague, the Best Western Chincoteague Island offers a beautiful resort experience and unbeatable customer service. This Chincoteague Island hotel features spacious and comfortable well-appointed guest rooms, each equipped with cable satellite television with HBO® and wireless broadband Internet access. Guests will wake up to a complimentary full breakfast featuring Belgian waffles before taking a dip in the outdoor swimming pool. The hotel also features guest laundry, exercise room, limited business services, and Refreshment Beverage Bar. The Best Western Chincoteague Island offers convenient access to a variety of outdoor activities including fishing, biking, hiking, hunting, jet skiing and golf. Less than one mile away from this Virginia hotel, guests can visit the Museum of Chincoteague Island, Assateague National Seashore, and the Chincoteague National Wildlife Refuge. Families especially will enjoy spending an afternoon at the NASA Visitors Center. Chincoteague Island is also home to major events such as the Chincoteague Wild Ponies Pony Penning, the Seafood Festival, the Oyster Festival, and the Blueberry Festival. The hotel also offers convenient access to the Assateague Lighthouse and the Assateague Channel. The friendly, helpful staff at the Best Western Chincoteague Island is ready to ensure a fun-filled memorable stay in Chincoteague Island, Virginia. Make a reservation today and save! Enjoy your stay. Our BWCI family would like to wish you a wonderful holiday season! We are currently closed for a brief winter nap to allow our staff time to spend with loved ones! We will reopen for 2023 season on January 12, 2023. Merry Christmas!

Best Western

Hotel Chincoteague Island

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

Hotel advantages

  • Complimentary Breakfast
    Complimentary Breakfast
  • In-Room Spa Separate From Bathtub Or 2 Person Spa/Bathtub Combination Available.
    In-Room Spa Separate From Bathtub Or 2 Person Spa/Bathtub Combination Available.
  • Pool
    Pool
  • Air Conditioning At Property
    Air Conditioning At Property
  • 24 Hour Front Desk
    24 Hour Front Desk
  • Fitness Center/Health Club
    Fitness Center/Health Club
Show More Show Less

Guest reviews

In partnership with tripadvisor fr
Travelers Choice 2022
Certificate of Excellence 2020
 
Travelers_Choice 2020
 
based on 1858 guest reviews
NOTE ISSUED
Excellent
1528
Very Good
290
Average
31
Poor
5
Terrible
4
REFER TO NOTICE
Business Business
83
Couples Couples
615
Family Family
713
Friends getaway Friends getaway
138
Solo travel Solo travel
77
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Lovely hotel!"

5
SMcSmith, Hampton, Virginia 25/01/2023

Lovely, clean, and quiet hotel with great staff. Located by the Chincoteague museum and the bridge to the ponies/beach on Assateague Island, it's just a perfect location! Great seafood restaurants and Island Creamery. Can't wait to return!

Dawn Birch, General Manager at Best Western Chincoteague Island, responded to this review
So glad you enjoyed your visit! Thank you for the wonderful review! Look forward to seeing you again soon!

"Don't change a thing, perfect"

5
susanlG3514UP, Syracuse, New York 25/01/2023

The room contained more than we expected, large room, clean, perfect staff, great views, and breakfast. Silly, but, we found that the trash can size was better than any hotel ever and we did have 2 wooden luggage stands making it perfect. Loved the room, bed, staff and amenities.

Dawn Birch, General Manager at Best Western Chincoteague Island, responded to this review
Thank you, Susan, for the wonderful review! We are thrilled you enjoyed your visit and hope to see you again soon.

"Location, Location, Location"

4
eljay69, East Windsor, New Jersey 11/01/2023

Our family took a trip to Chincoteague Island, Virginia, at the end of the summer, where we stayed at the Best Western. We couldn't have been happier with our lodging choice! This Best Western is the closest location to the Chincoteague National Wildlife Refuge where you can find the beach, wild ponies, lighthouse, visitor centers, hiking/riding trails, etc. The establishment is very clean, well maintained and has pleasant helpful staff. We had double queen rooms, overlooking the pool, which were spacious. The rooms had a separate bathroom and vanity area; both with sinks. We also lucked out because there was a launch from NASA on Wallops Island that we were able to see from our balconies! The outdoor space is very pleasing to the eye. The pool is refreshing and there is a fire pit in one of the outdoor seating areas. Luckily it didn't rain while we were there but if it had, there is also a comfortable open-air seating area under an overhang. Parking area out front is limited but there is overflow parking in back. Additionally, there is a laundry room and small fitness room to burn off your extra calories! The breakfast area, although on the small side, is packed with numerous choices to stimulate any appetite and is consistently restocked as supply gets low. Besides the standard hot/cold offerings (eggs, meats, cereals, etc.), Best Western has gone a step further to include fruit topping and whipped cream for their waffles instead of just the usual butter and syrup! Overall, our family was pleased with our stay and will consider making a return trip someday. The only downfall was being inundated with mosquitoes. Best Western has outside corridors and it's not easy to keep these suckers out of your room. Unfortunately, this is a surrounding area dilemma so come prepared during the warmer months!

Dawn Birch, General Manager at Best Western Chincoteague Island, responded to this review
Thank you for great review from your visit with us this past summer. It was a pleasure having your family here and we hope you can come back again soon.

"First time guest - will definitely be back!"

5
jeaniegreen313, Boones Mill, Virginia 04/12/2022

Our first stay at this BW location. Great location - right next to the bridge over to the wildlife refuge. Chincoteague Diner is right next door - just walk across the parking lot! McDonald's is across the street. Very convenient location. Great room - very spacious. Hot breakfast (eggs, bacon/sausage, gravy, biscuits, waffles) and bagels, bread, yogurt, milk, juice, cereal, fruit, oatmeal, etc. Great staff - very friendly. Great beds - lots of pillows - very comfortable room. Great water pressure and fluffy towels. You won't be sorry you selected this place - it is awesome!

Dawn Birch, General Manager at Best Western Chincoteague Island, responded to this review
Thank you Jeannie for your awesome review. We are so glad you enjoyed your stay with us. Enjoy the holidays and we look forward to seeing you again.

"Great Stay"

5
KB231blue, Upstate New York 28/11/2022

I really enjoyed the stay during the off season. The hotel has a different feel, you check in at the lobby and then go outside to the elevator. The hallways are outside and the luggage made a racket rolling down the decking but I am hoping it didn't bother anyone. There is a small parking lot out front and additional parking is available in the rear of the hotel. The outdoor pool was closed for the season. Our room was spacious, comfortable and quiet. I liked having the small table with 2 chairs, especially since we cook our own dinner in the room. Breakfast was nice with waffles, eggs, sausage and other foods were available. We did notice a McDonald's is across the street and the hotel is just outside of Assateague National Seashore Park - Chincoteague Area. I would definitely stay here again!

Dawn Birch, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much for staying with us and we are glad you enjoyed your stay. We look forward to seeing you again.

"Some things do not change...luckily!!!"

5
Reimann2014, Kennett Square, Pennsylvania 21/11/2022

We have been coming here for years!!! in the fall and in the spring. It is never disappointing. Like family!!! The staff have watched our grandson grow and so enjoy him. Friendly, WELL CARED FOR property. To be non-gritty in a sandy location says something about the management and cleaning staff. The front desk is always such fun to chat with, breakfast with Kitty is sufficient.and welcoming. We always get the same connecting rooms, one for us and 1 for our daughter and grandson. Aiden LOVES the vending machines!!! If you search back to previous reviews, you can see our impression/evaluation never alters.

Dawn Birch, General Manager at Best Western Chincoteague Island, responded to this review
Thank you for such a wonderful review. We love having you and your family back visiting with us. We appreciate your kind words about the hotel and the staff. Your grandson has been fun to watch growing up over the years. We are so glad you enjoyed your visit to Chincoteague and look forward to seeing you again. Have a great holiday season!

"Great place"

5
Tour35631623044, Leominster, Massachusetts 14/11/2022

I had a great room with a wonderful handicap shower. The staff was great and nice to work with. The breakfast had a nice variety of food. The place was very clean and well kept and quiet. Great location to the park.

Dawn Birch, General Manager at Best Western Chincoteague Island, responded to this review
Thank you for choosing to stay and glad you were satisfied with your room. Thank you for your kind words and hope you saw some ponies too. Please come back to see us again.

"Birding trip to Chincoteague"

5
User 14/11/2022

We stayed at the Chincoteague Best Western. It is a great hotel. Very friendly staff met any requests we had. The complimentary breakfast was delicious and had many choices. It is very clean. The location is convenient to the Refuge and all Chincoteague has to offer. We'll stay here again.

Dawn Birch, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much for choosing to sty with us. We appreciate your wonderful comments and glad you enjoyed your birding trip. We look forward to seeing you again.

"Sparkling Clean Updated Hotel"

5
User 12/11/2022

Superb room design with every needed amenity. Our spacious and well lit room had a microwave, larger refrigerator with small freezer section, coffee maker, small table with chairs, newer furniture, and two sinks; one inside bathroom and one in room. Breakfast was delightful, something for everyone's tastes. Staff were friendly and knowledgeable. Cleanliness was evident throughout hotel and in the room. Perfect stay!

Dawn Birch, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much for your kind words. Our staff work very hard to maintain the rooms and property and appreciate your kind words. We hope you enjoyed your stay and will visit again.

"Great hotel"

5
Eileen W, Parkton, Maryland 05/11/2022

Hubby and I stayed 2 nights at the Best Western in Chincoteague Island. We have been to this hotel many times and I would highly recommend a stay there. The workers are all very nice and helpful, our room was perfect. The location is great to see the wildlife refuge, the ponies and the beach.

Dawn Birch, General Manager at Best Western Chincoteague Island, responded to this review
Hi Eileen and we are so happy you enjoyed your stay with us. Have a great holiday season and we look forward to seeing you again.

"BWCI"

5
theoljohnnyboy, New Florence, Pennsylvania 22/10/2022

Stayed for the 3rd straight year for a fall trip. Very impressed with all staff interactions being good, diligent efforts to keep the property clean and well maintained. Breakfast is good, location is good, internet works well.

"Best Place to Stay"

5
jablanks, Java, Virginia 14/10/2022

The Best Western Chincoteague Island is one of the, if not the best, hotels we have ever stayed. It is very clean and offers a great breakfast. The staff is amazing and very friendly. I would suggest this as a place to stay when visiting Chincoteague or Assateague Island. Convenient to everything! We will be back!

"Short and good"

5
Thomas1406, Bergen, Norway 11/10/2022

Stayed here for one night, but because of some delays we arrived late and had to leave early so we couldn't really use all the hotel facilities. The room we got though were nice and so were the service, so really nothing to fault here. Hope to be able to visit Chincoteague at a later point, and we'll definitely consider Best Western again if doing so.

"Island of peace and tranquility"

5
User 11/10/2022

All at Best Western is top rated--room, friendliness and knowledge of staff, breakfasts, location Have been coming here for over 10 years; always top notch everything Walking distance to Chincoteague Island Near wide variety of restaurants

"Recent Stay"

5
Ednamae L, Hampton, Virginia 03/10/2022

As always this was a great trip for us visiting the island and staying here.This hotel has the best staff who we look forward to seeing and catching up with. Clean rooms, pretty grounds, breakfast daily , and plenty of peace and quiet, best view of the assateague Lighthouse, this is our 17th year staying here and we would not think about staying anywhere else on the island. Mark and Edna Lewis , Hampton, Va.

"Best Western Chincoteague Island"

5
896lewish, Lake Elsinore, United States 02/10/2022

I have stayed here 3 times before and have had a good experience ever time. Everyone is friendly and helpful, There are few places to eat fairly close. Chincoteague National Wildlife Refuge, on Assateague Island, is just down the road and is a great place to see. I will stay there anytime in the area.

"Wonderful location, great staff, but can hear the neighbors "

3
373tl, Washington DC, District of Columbia 25/09/2022

My husband and I travel to Chincoteague a few times a year for quick weekends. We typically stay in a hotel across the street, however it was fully booked and thought it was worth trying out other options. The staff is very welcoming and helpful. The location is great, right near the entrance to Assateague state park. We stayed in room 234, which had a king size bed and a balcony. The bed was comfortable, however we could hear the people in the room above us walking around until 3:30 in the morning. Sounded like they were stomping back and forth across the room. It kept us up through the night. I could also hear conversations through the walls. The hotel also offers a free breakfast until 9:30 and had an outdoor pool, which was still open in Sept.

"Excellent Hotel"

5
User 25/09/2022

Very clean room and friendly staff.Good breakfast with many choices. Walked into the national refuge from the hotel— it's right there! Also you can rent bikes right across the street from the hotel and ride into the park. There is a $10 per vehicle fee to get into the park , but free if you walk or bike in. Excellent tacos at Pico Taqueria and Lily's Little Mexico!!!

"Excellent Stay"

5
sandyfoot1, Barboursville, Virginia 19/09/2022

The upkeep of this hotel is wonderful. Every area is clean. Room was amazing, public areas very nice. Employees always speak. When we check in, the person that checked us in was very helpful about places to go. Also spoke with Dennis several times and he was very pleasant.

"Exceptional"

5
minnie1898, Charlottesville, Virginia 18/09/2022

Upon Check in, Female that was at desk was very helpful, my husband had questions about fishing and she was very knowledgeable on places to go. Told us everything we needed to know. Also, spoke with Dennis several times and he also was helpful and very pleasant.

"Great location"

5
captlrb, Pine City, New York 16/09/2022

This was our first trip to Chincoteague Island. The Best Western is a great location close to the national park and town. Lots of places to eat nearby. The hotel, pool and grounds are very clean and well cared for. Breakfast was good.The staff is friendly and helpful. We will definitely be returning.

"Still great!"

5
Tim_Wex, Galesville, Maryland 10/09/2022

I've been coming to this hotel for over 20 years, but this is the first time since Covid restricted our traveling. I'm glad to see that it is still the same friendly, helpful place that it has always been. The grounds are lovely, with more outdoor seating than before. The rooms are spotless as always. The location, on a marsh just before the entrance to the park is always great. We stayed two nights and will be back soon.

"Great amenities"

5
User 06/09/2022

We stayed at the Chinconteague location. Perfect location, closed to everything. My girls loved the pool, the balcony and the breakfast. The room was clean, the staff very friendly. It met our expectations

"Great place to stay on the island"

5
mmudigon, West Windsor Township, New Jersey 06/09/2022

Very well maintained. This is always my first choice on the island. Beds are quite comfortable. Slept well. Close to the beach. Breakfast is good. Keurig, m wave and small fridge in the rooms. Staff is helpful.

"Great hotel!"

5
User 03/09/2022

Would definitely recommend staying here. Staff was helpful and friendly. Rooms were clean. Beds were comfortable. Wide variety of breakfast foods. Big pool. No complaints. We will be staying there when we go back.

"Couldn't ask for more."

5
LennyBK, Belmar, New Jersey 24/08/2022

Have come hear quite a few times over the years. As far back as when it was the Driftwood Inn and things are always great. Spacious spotless rooms. Excellent staff that is always smiling and friendly.. Full communications. A hot breakfast.

"Wonderful hotel and great location!"

5
User 29/07/2022

We loved our stay at the BW Chincoteague. The hotel was clean, the staff was friendly and helpful, they served a hot breakfast, and the hotel's location was within walking/biking distance to everything.

"Best Western in Chincoteague"

4
User 20/07/2022

Nice hotel in a good location. Helpful and very friendly staff. The hotel and staff accommodated all our needs during a week long stay. I would recommend it as it is very good value for a nice room.. Parking was easy, getting in and out as well with no problem, walkable to restaurants and other services.

"Family Fun"

5
User 20/07/2022

We stayed at BW for our stay at chincoteague and enjoyed it very much. Hotel super clean, staff was great and the breakfast was excellent. We will definitely return next year. Happy with experience!!!

"Relaxing family vacation"

5
lawatlcnty1, Mays Landing, New Jersey 15/07/2022

We loved our stay. The staff was polite and accommodating. The room was spacious and clean . Breakfast was good with hot and cold options. The area was kept clean and stocked. We had a room on the Third floor with a balcony. It faced the pool and could be noisy with kids, but it quieted down by 9. My kids enjoyed the pool daily so the noise didn't bother me since it was just the sounds of fun summer nights. Every activity was close by . The beach was a 5 minute drive. A relaxing and enjoyable stay

"Clean hotel close to the beach."

5
amyz622, Ephrata, Pennsylvania 08/07/2022

We had an enjoyable visit. Clean hotel, nice selection with their continental breakfast. Washer and Dryer on site available to use(bring change). Employees are courteous and helpful with questions. Enjoyed the outdoor pool several times.

"Nice hotel, wonderful staff"

5
User 03/07/2022

The hotel is CLEAN, updated and great for families (adjoining rooms, pool with large shallow area and lots of seating, rooms fairly soundproof). Breakfast always includes something for everyone, even picky eaters, and is open at 6 am (which is great for those wanting to get an early start to their day - like birders). The hotel is located right next to the bridge to the beach, and often affords great views of shorebirds and marsh wildlife, and the lighthouse. The best thing about this hotel is the staff; they are genuinely happy to see you, always greet you and often ask if you need anything or how your visit is going. They are locals, and are very knowledgeable about the restaurants, attractions, and directions. One of the front desk staff this year is a Chincoteague volunteer fireman and saltwater cowboy. On the first evening of the CVFD carnival, we found him operating kiddie rides and showing the little ones a great time! I highly recommend the Best Western; you will be glad you stayed there.

"Wonderful staff, location"

5
LeafRIC, Richmond, Virginia 02/07/2022

We had third floor East. The marsh and lighthouse views were lovely. The staff was uniformly friendly and helpful. The breakfast was very good. The only thing to be remedied is covid related. There was no room service. We went to the desk for clean tiles, emptied our own trash. After 5 days the room really needed vacuuming and a real deep clean..

"Great Getaway!"

5
C509WKkarenb, Virginia 26/06/2022

Wonderful location! Super friendly staff! The room was comfortable and quite large with a view of Assateague Lighthouse from our balcony. We also watched two turtles lay their eggs near the flower beds from the balcony. Bonus. We rented bikes across the street and pedaled to Assateague National Park and around town. (Bring the mosquito spray.) The breakfast was very nice, but the staff was the best part, so friendly, and they kept everything replenished including the awesome coffee. Can't wait to return next time.

"Super nice front desk attendant"

5
ginhouseacres2022, Ninety Six, South Carolina 16/06/2022

We stayed in the 2 room suite and really enjoyed sitting on the balcony watching wildlife toward the lighthouse. Arrived early, allowed us to go ahead and check in and rest a bit before heading out to work.

"A long overdue vacation!"

5
bwilkinson_12, Champaign-Urbana, Illinois 14/06/2022

A top-notch experience, the staff was cordial and knowledgeable. The property was clean and well-maintained. Keep in mind this is an older hotel and the rooms may not look as fancy as newer hotels but still well-kept. I will absolutely stay at this hotel again!

"I will be back"

5
User 30/05/2022

Great location, very good service. The room was clean, not enough towels/ sanitaries. This is our favorite hotel in Chinquitique. Every summer/autumn we stay here. Every room has a view. Plenty of parking spaces.

"Memorial Day Wknd Getaway"

5
User 30/05/2022

Excellent staff, room, hot complimentary breakfast and overall great experience! We're already talking about our next visit. Kudos to Dennis and Bryce who were knowledgeable, friendly and always available.

"Excellent,"

5
BeachGal2011, Shillington pa 30/05/2022

Stayed at this hotel over Memorial Day weekend. We love the location just over the pedestrian/ bike bridge to Asseteague. Hotel is an older hotel that has been updated nicely, spacious updated rooms and baths, comfortable CLEAN, comfortable, and safe. Breakfast was very good with hot items. Customer service was beyond excellent Tiffany and Harold at the from desk are gems! We have stayed at the Hampton in town before, but much prefer this location and will return due to excellent customer experience!!!

"Great location"

5
User 23/05/2022

Excellent location at the entrance of Assateague refuge. We were able to bike to the beach and save the refuge entrance fees. Room, pool and outdoor common area were all very clean and inviting. Breakfast included a waffle station and hot items.

Dawn Birch, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much for choosing to stay with us. We appreciate your kind words and glad you enjoyed your stay. Please come back to see us again.

"Near the refuge, nicely maintained, well run"

5
kenanwy, Arlington, Virginia 23/05/2022

I very much appreciate the proximity of the hotel to the wildlife refuge and there is a marsh next door where rails and other cool birds are. The hotel is reliably friendly, clean and well maintained. My room on the second floor was a good size and had a microwave, fridge, and a balcony (I think all rooms have a balcony or patio?). I would greatly appreciate the hotel adopting native landscaping practices especially given the proximity of the hotel to the refuge, and to stop using red-dyed mulch, and have let them know. The hotel is not doing in-room housekeeping at this time (garbage pick-up and towel service are available), and I preferred this approach.

Dawn Birch, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much for choosing to stay with us. All of our rooms have the fridge, microwave and coffee maker and the 1st floor has a patio and 2nd and 3rd floor have the balcony. We appreciate your feedback and the changes with our housekeeping program also. Covid has definitely been a challenge in may ways. We hope you enjoyed your stay and will visit again.

"Wonderful!"

5
hoisha3, Bar Harbor, Maine 21/05/2022

No issues at all! A fantastic hotel, everything was perfect! not one thing I would change. Room clean and lovely, staff fun and welcoming, breakfast great, the park close ,what more could you ask for?

"May Wedding at Best Western Chincoteague"

5
Elizabeth W, Raleigh, North Carolina 20/05/2022

We had a lovely experience at the Best Western Chincoteague in May for a wedding. The staff is incredibly caring and friendly, and the hotel was located right near the entrance to Assateague Beach. The room we stayed in was large and comfortable. The balcony was excellent and we loved the Adirondack chairs and table. Definitely will stay again.

"Friendly"

5
SMcSmith, Hampton, Virginia 16/05/2022

Staff was friendly and welcoming; hotel was clean; beds were comfortable; breakfast was yummy. We also appreciate the ice water and coffee being available. Though it was too cold for us to take a dip, the pool/firepit area looked beautiful.

"Elegance at nature's door."

5
DavidCR1980, Saluda, Virginia 16/05/2022

Our room was clean, well equipped and comfortable. The staff were incredible. The surroundings were relaxing. We will definitely be back to visit. The island is the perfect place to get back to nature and just breathe.

"Perfect Location, Perfect Room!"

5
User 02/05/2022

This Best Western location was perfect for my husband and me. When I first decided on this hotel, my husband was not on the same page, saying it was away from the middle of town, but when we arrived and saw the location, he was delighted!!! We wanted to visit the Chincoteague National Refuge and Assateague Island, and we could not have been closer!!! Right outside our door and a few steps away, I could walk to see the beautiful birds we came to photograph, and the ponies were just past the entrance!! The room was bright, cheerful, and spotless! Outside our patio door was the pool, peaceful and pleasant. It was not open yet, but that did not bother us; the weather was chilly!! Right next door was the Chincoteague Museum! We would definitely stay here, again. I only wish the coffee was available later in the afternoon, like it was in the BW at Virginia Beach...I was spoiled!

"Great staff"

5
songmee54, West New York, New Jersey 26/04/2022

We love coming to this island and this is our favorite place to stay here. The hotel staff are always friendly and professional. The rooms are clean and the breakfast is wonderfully prepared. You will find a great value here.

"Chincoteague stay"

4
User 23/04/2022

We stayed in the Best Western for four nights and five days. The staff was friendly and very friendly. It was close to the park. The room was clean and very comfortable and we did not hear any street noice in the room.

"Perfect Hotel Room"

5
Shellie S, Lexington, South Carolina 18/04/2022

This was the cleanest hotel room I've stayed in all year including resorts. Very friendly and helpful staff. They wanted to make sure that everything was right. I forgot some items in the closet. They called me and are sending me the clothing and jewelry that was left behind.

Dawn Birch, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much for staying with us. We appreciate your kind words also. Glad to have helped in getting your items back to you also. We hope you will come back to see us again.

"Wonderful island, friendly people. Assateague Island National Seashore."

5
KDibb, Bordentown, New Jersey, United States 17/04/2022

This was our first time at this Best Western. Christa at the front desk and her staff our absolutely the best. Rooms are clean and spacious, there is always tea and coffee available. The breakfasts were excellent. The heated outside seating area was an added bonus, nice place to hang out with friends, read a book, have a glass of wine. We will be going back. If there was more than a 5 star rating I would give it to them.

Dawn Birch, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much for staying with us and we appreciate your awesome review. We are glad you enjoyed breakfast and the veranda area. We look forward to seeing you again on your next visit.

"Older But Renovated"

5
HikingFoolCincinnati, Cincinnati 16/04/2022

Nicely renovated older motel. Has an elevator. Some rooms have outside access, but you access upper floors through the lobby. We had a King with Balcony, but there is not much of a view. The motel itself was very quiet and very, very clean (no odor at all including that awful cloying air freshener that old motels use to cover up smells). The shower had good water pressure but the bar soap wouldn't lather very much (body wash works just fine). The bed was comfortable and the room was quite large for a motel.

"Great Place to Stay"

5
User 10/04/2022

We found the staff beyond helpful and caring. They were ready with tips and recommendations about the area. The hotel was clean and rooms are large and comfy. The location to the park can't be beat. The breakfast was perfect.

"Perfect for our family"

5
CoopsFarmBoy, Coopersville, Michigan 06/04/2022

Very clean. Reasonably priced. Good, hot breakfast. Friendly staff and helpful with suggestions of places to eat and things to do. Assateague Island is just across the bridge. Close to attractions and restaurants. Highly recommend. We went during the off season(April) and not a ton of places were open.

"Always wonderful!"

5
User 06/04/2022

Hubs and I stayed at the Best Western Chincoteague Island this past weekend and thoroughly enjoyed our stay. From the informed and inviting check-in, to our well-appointed and clean room, lovely view towards Assateague Island, and a delicious breakfast, our stay was perfect. We'll definitely return to enjoy the charm of the Best Western Chincoteague Island.

"Comfortable stay close to boardwalk to Chincoteague"

5
washingtonwanderer1, Seattle area 05/04/2022

Friendly staff, very well maintained facility. Quiet. Our room had two sinks, which we appreciated. Next to museum, walking distance to good birding from the boardwalk. Wished we could have stayed longer

"great place to stay"

5
User 02/04/2022

great place to stay very close to Island, was ablew to watch sunset by just walkig few mins and drive to island wasminutes away I will recomend this to anyone wanting to visit Island and drive to see wild ponys

"Best Western Recommended"

5
User 28/03/2022

We were so impressed by the beauty, cleanliness, professional and courteous staff. We enjoyed the comforts of this Best Western, after 8 hours on the road, it could not have been better. Clean, plus high quality all around!!!! Highly recommended. Thank you to all who work at Best Western on the Island!!

"Wonderful!!!!"

5
User 27/03/2022

We Love staying here!!! We have never had a bad experience. Everyone is always very friendly and helpful. Rooms are always relaxing and comfortable. Breakfast never disappoints. Close to everything you could want to do!

"Wonderful stay just across the bridge from the ponies"

5
shannsicles, Philadelphia, Pennsylvania 22/03/2022

This hotel is the closest to the bridge into the wildlife area. You can see the lighthouse from your balcony. The Papa John suite was perfect for our family of 5! The tub is also large enough that a pregnant mama can enjoy. The breakfasts were both good, some items rotate so it isn't the same every morning. Staff is helpful and friendly. Public facilities are clean. We will absolutely come back when we are a family of 6!

"Still my favorite place to stay on the island"

5
Andy H, Kensington, Maryland 19/03/2022

I've been here a few times since my 2016 review. It is still a nice, quiet place and still the closest motel to Assateague Island. The staff is very friendly and helpful. The staff seems to really want to help if you have any special requests.

"Stay at this hotel!"

5
jtamagna, Middletown, Maryland 01/03/2022

Wonderful, small hotel closest to the refuge in Chincoteague. Staff is incredibly friendly and works hard to honor room requests, hotel is extremely well maintained and clean. I've been coming here for 30 years. I'm a Marriott platinum lifetime member but always stay at the BW in Chincoteague when I come.

"Wonderful stay"

5
Vanessa C, Washington DC, District of Columbia 29/11/2021

We had such a great stay at the Best Western CI! Clean, convenient, and cozy, I really wanted to stay longer! Complimentary breakfast was delicious and we felt very relaxed and at ease. Couldn't ask for a better getaway experience!

Dawn Birch, General Manager at Best Western Chincoteague Island, responded to this review
Hi Vanesa and thank you for staying with us. We are so glad you enjoyed your stay and had a chance to relax. We hope you come back and stay even longer.

"Excellent Island hotel"

5
Dianemw28, Carlisle, Pennsylvania 27/11/2021

This Best Western on Chincoteague Island is consistently excellent. Friendly and professional staff. Clean rooms and lobby area. Friendly and professional breakfast attendant, this hotel is in a very convenient location on the island and is always very well run.

"Fun Weekend"

5
User 18/11/2021

My sister, daughter and I spent a Friday night at this hotel. The weather was beautiful so we sat by the outdoor firepit and had some drinks. We were joined by several other guests and had a great time. The rooms are very clean. The beds were very comfortable. The breakfast was good. Before we left, we booked another stay for next spring. I love it when the entire hotel is kept clean and neat and all the employees are very pleasant and helpful. This will definitely be our go to hotel when we visit Virginia's East Coast.

Dawn Birch, General Manager at Best Western Chincoteague Island, responded to this review
We want to thank you ladies for coming to stay with us. We are so glad you enjoyed your stay and all of our amenities. We appreciate your kind words and recognizing how hard our staff works to help our guests feel comfortable. We look forward to seeing you back with us next spring.

"Four day three night getaway!"

5
User 16/11/2021

Outstanding - from the ease of reservations to the location to the accommodations to the great helpful personnel to the breakfast to the pandemic precautions. Well Done! There have been improvements made inside and out that enhance your opportunities to enjoy the facility.

Dawn Birch, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much for staying with us and we appreciate your kind words We hope you will visit us again!

"Recommend"

5
HappyDiner19063, Media, Pennsylvania 15/11/2021

Great location. Close to park and beach. Very nice staff. Courteous and professional. Attentive service. Very helpful. Quiet hotel in off season. Parking free. Breakfast hot and cold the usual BW style. Room very nice. First floor with slider to small patio. Parked in front of room door. Very convenient.

Dawn Birch, General Manager at Best Western Chincoteague Island, responded to this review
Thank you for staying with us. We appreciate you comments and glad you enjoyed your stay. The Fall is a wonderful time to visit and we hope to see you again.

"Every thing I needed"

5
User 15/11/2021

Nice Place to stay. Single bed room nicely decorated, warn and comfortable. Staff was nice!! Chincoteague Island and Ocean is within walking or biking distance so if you are a naturalist , then this a place for you. Free parking and free hot breakfast was an added bebefit !!!

Dawn Birch, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much for staying and glad you enjoyed your stay. Please come back to see us again.

"Great place to stay"

5
Lynne W, Harpers Ferry, United States 12/11/2021

Have stayed here many times. Always consistently friendly staff, comfortable beds, clean room, and great breakfast and located close to the Wildlife Preserve this is our go to place to stay. Only regret is no water view from first floor rooms.

Dawn Birch, General Manager at Best Western Chincoteague Island, responded to this review
Thank you for coming back to stay with us again. I'm glad we could get you the 1st floor rooms with the adjoining door on the poolside of the hotel. There are rooms on our upper floors that have the view of the lighthouse and marsh area off to the left from your balcony for future visits. We appreciate your kind words and glad you enjoyed your stay. We look forward to seeing you again.

"Weekend at Chincoteaque"

5
User 20/10/2021

This was the second dime this year we stayed at Chincoteaque Best Western Hotel. The location, the service, the staff are wonderful. The hotel has some kind of aura that allows an absolute relax. Will be returning to this location often. Thank you Chincoteaque Best Western! Krista at the concierge desk is wonderful. She makes you feel at home.

Dawn Birch, General Manager at Best Western Chincoteague Island, responded to this review
We are so glad you chose to stay with us. We always hope our guests feel relaxed and that they are coming back home. Thank you for mentioning Krista also. We hope you will come back to see us again.

"BW Chincoteague"

4
leason1038, Hampton, Virginia 10/10/2021

Despite not being sure we received the military discount we enjoyed out stay. Walking distance to everything it seems. Wonderful breakfast, fresh coffee any time of the day. Enjoyed sitting in the "lounge" area just chatting with our friends. Night time clerk was great and full of recommendations for meals and things to do. Pillows were too soft.. Wish we could of stayed longer.

Dawn Birch, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much for staying with us. I checked and you did receive our military government leisure of 15%. We are glad you enjoyed the stay and had a chance to relax. We hope you will visit again.

"Wonderful Stay"

5
BRX51, Ocean Isle Beach, North Carolina 10/10/2021

We have been staying at this family-owned facility in Chincoteague for 30 years. The rooms are always sparkling and the beds are so very comfortable. They do offer a great breakfast. I found the staff was very helpful and friendly. They gave many honest restaurant reviews. On some evenings there is live music in the lovely new outside patio area. I feel this is the nicest place to stay on the island. It's quiet, away from the hub-bub of the main drag and right at the entrance to Assatteague State Park!

Dawn Birch, General Manager at Best Western Chincoteague Island, responded to this review
We appreciate your kind words and so glad that you chose to stay with us over the years. We hope you saw some ponies and had a chance to relax. We look forward to seeing you again on your next visit to Chincoteague.

"Excellent Place To Stay"

5
jablanks, Java, Virginia 08/10/2021

Staff is very friendly. Room was spotless and well maintained. Large towels. Very clean and quiet. Excellent breakfast every morning. Pool and surrounding area was also very clean. I'll always stay there!

Dawn Birch, General Manager at Best Western Chincoteague Island, responded to this review
We love that you you will be coming back to stay with us again. Thank you for your kind words and hope you enjoyed your stay. We look forward to seeing you again.

"5 Star Service at 3 Star prices"

5
flipfl0pgurl, York, Pennsylvania 06/10/2021

The hotel was clean and beautifully decorated. The fresh, hot breakfast each morning was wonderful. Staff was fantastic and knowledgeable. A very nice patio and fire pit area with plenty of seating. All non-smoking rooms (but there is a sitting area with ashtrays nearby).

"One Star!"

1
User 04/10/2021

The staff was rude and they changed the rates at check-out. I could not disagree more with other reviews. I would highly recommend confirming your rate before your stay and or stay at Refugee Inn, Hampton Inn, or Fairfield Inn Marriott. All are better managed with nicer staff and rooms.

Daniel Bankowski, General Manager at Best Western Chincoteague Island, responded to this review
Hi Thomas! I appreciate you taking the time to share your experience. I am sorry your stay with us this past weekend was not to your liking. My staff works very hard to ensure each guest has a wonderful time and seeing your comment that they are rude and dishonest hurts. The rate you booked was our government military for one person at the GSA per diem rate for our area. The key item in that statement is one person occupancy. When you arrived with two person occupancy, my staff informed you the one person occupancy did not apply but they would happily provide you with a 15% discount. This was not a problem until you checked out. Once again I am sorry you did not enjoy your stay due to the change in booking rate. We appreciate your business and are quite happy you will continue to visit our island home. Whether you decide to stay with us or one of the other wonderful establishments on our island we will continue to wish you the very best and thank you for your service to our country.

"Great people"

5
pickipickipicki, Oxford, Pennsylvania 02/10/2021

Everyone was so nice and helpful - beds were comfy and room was spotless. Breakfast was good, although they didn't have plain oatmeal. I had the waffles instead and they were great. Pool looked really nice. Would go back for sure.

"I do not give 5 stars often, but the Best Western Chincoteague Island deserves it."

5
SteveBressi, The Villages, Florida 28/09/2021

We only stayed 1 night - but our experience from start to finish was excellent. I requested a ground floor room - but that request did not come through the booking system. The desk clerk was able to make a few adjustments and give us a ground floor room, while putting no one out. We found the room to be clean, spacious, and well appointed. The beds were comfortable, and the shower and WIFI worked great. The breakfast the next morning was the best hotel breakfast I have had in some time. All the staff we encountered from front desk staff, the cleaning staff, and the breakfast attended all took the time to ask about how we were enjoying our stay and if there was anything they could do. I have to say that the culture of guest service was excellent! I highly recommend this property. It has been a while since I stayed at a Best Western. After our experience here - I am looking forward to trying other properties in the Brand.

"Wonderful Place To Stay"

5
beckylynn862021, East Stroudsburg, Pennsylvania 25/09/2021

Friendly staff and very clean. The staff was helpful. The breakfast was great with a dining area where you can eat indoors or out on the patio. The pool was very well maintained and there is a little fire put outside the front of the hotel

"Expected just OK - Got amazing!"

5
User 21/09/2021

Took my Mom to Chincoteague for the first time and the Best Western was the only property available for our trip. We were greeted by genuinely friendly staff. The hotel appears freshly renovated and even had a small exercise room. Our room was also newly renovated and gets double bonus points from me for having a sink inside the toilet area and another sink outside the toilet area. We enjoyed the outside shaded seating area and really, really enjoyed our balcony where we watched people going to the wildlife refuge. There was even live music one night. So great! All the staff were friendly and helpful. Laundry was affordable and worked properly. BW is now my #1 choice for Chincoteague!

"Wonderful Vacation on an Island"

5
paraBethlehem, Bethlehem 21/09/2021

One of the best vacation spots. Great hotel and wonderful staff! Hotel is close to the National Park and beach. The beach is great. You can park close to the beach Many shells are on the beach and I add to my collection every year. And driving to the beach see all the wonders of nature. The ponies are grazing in the meadow and the cranes are perched on logs in the water People are seen crabbing .But the best sight on the island is the light house. We could see it from our hotel balcony. It is a magical island without flying out of the country.

"Best place on the Island"

5
kimsp0rre, Lutherville, Maryland 20/09/2021

Excellent stay! Staff and room were great! A must stay place for Chincoteague. You can see the lighthouse, close proximity to the park and the walk ability is good. The outdoor pool was even open for our stay in mid-September. We really appreciated that since it was very warm (high 80s).

"The Best Hotel on the Island"

5
Ednamae L, Hampton, Virginia 15/09/2021

Once again, we return from a wonderful week on Chincoteague and Assateague Islands. Our stay at Best Western Chincoteague , was as always the best. It's so comforting , quiet , and just peaceful. I have the perfect view of the lighthouse from our room, to sit at night and watch. This hotel has the best staff, we come every year to stay here, we look forward to seeing everyone , and catching up, We just enjoyed everything here about our stay and being on the islands. If you want the best service in a place to stay, this is where you should be.

"Weekend stay"

5
User 14/09/2021

Awesome hotel with an awesome staff. Love being able to see lighthouse from our deck and at this stay we were treated to a rocket launch. This stay was our 50th wedding anniversary and upon arrival we found roses and champagne in our room. They always make us feel like family.

"Family to see the ponies"

5
csuder18, Fairfield, Pennsylvania 07/09/2021

Spent Labor Day weekend with family to visit Assateague wildlife preserve. Best Western provides an additional enjoyable experience with all the amenities anyone would need as close to the island as possible.

Dawn Birch, General Manager at Best Western Chincoteague Island, responded to this review
Thank you for spending time with us and hope you and your family enjoyed your time here. We appreciate your kind words and hope you will visit again.

"Very nice staff"

4
Chad365, Manassas, Virginia 06/09/2021

We enjoyed our stay at this Best Western. The personnel and accommodations were more than I expected. The front desk was very friendly, and always asked us how our room was when we passed by. The only slight problem was that housekeeping won't service the room during your stay. You have to place your trash outside the door in the morning, and if you want fresh towels you have to go to the front desk. No big deal for us since we keep things tidy. We highly recommend this location due to it's close proximity to the park and nearby fare, as well as the friendly people!

"Perfect place to stay on Chincoteague Island."

5
User 05/09/2021

This hotel exceeded all expectations. It is located very near the entrance to Assateague Island and is a beautiful property in itself. Very clean and very well maintained and landscaped. The full breakfast exceeded expectations also. Great staff and owners. Definitely will be back.

"Wonderful staff and excellent breakfast to start your day!"

5
User 04/09/2021

The staff during our stay were awesome! (Hi Gary!) My room was nice and clean. Having a refrigerator made things super nice. Our room had a super cute and comfortable balcony. The location on the island was perfect. The hot breakfast was excellent and varied daily! Had a wonderful stay, I would highly recommend and would stay again in a heartbeat!

"Great Experience"

5
User 03/09/2021

Great experience staying at this hotel. Staff was super friendly & helpful. It is located at a great spot, minutes from the Wildlife Refuge & Beach, as well as many of the Restaurants & Shops. Right next to the Museum. Perfect if you plan to bike, can leave the hotel ride over the bridge to Wildlife Refuge to enjoy many of the riding trails. Highly recommend. Will stay there when we go back again.

"Another pleasant stay in Best Western hotel"

5
torin211, Philadelphia, Pennsylvania 30/08/2021

Visited this hotel for one night. Everyone was so friendly, easy check in and out. The room was exceptionally clean and spacious. The bed was super comfortable. We arrived late so we didn't use a pool. The lady who checked us in was very informative and helpful.

Dawn Birch, General Manager at Best Western Chincoteague Island, responded to this review
Hi and thank you so much for choosing to stay with us. We appreciate your kind words and hope you can stay longer on a future stay.

"10 Stars"

5
Lauren M, Canton, Georgia 28/08/2021

Staying here made our vacation. First, the staff couldn't have been nicer and more helpful. You just don't find this anymore anywhere. The hotel and rooms were immaculate. Our room could not have been any cleaner. Things you normally don't notice...many garbage cans throughout the property that are always empty. Everything is perfectly tended to. There was someone actually wiping down the metal hand railing on the outside staircase. All the rooms have a sliding glass door with a balcony that has a table and chairs where you can enjoy the view of the marsh, leading to the beach. The room had two bathroom sinks, a very nice shower and great lightening. The internet at times was a bit slow, but nothing serious, as I think the whole island has this issue. The breakfast was really good and again, in a very clean area. The pool was so pretty and the landscaping is beautiful. There is an area outside between the front door and pool with tables where you can sit, as well as a covered outdoor area with couches and a fire pit. I would HIGHLY recommend this hotel. The staff and their attention to the smallest detail have really made it what it is. From the cheerful and friendly maintenance men, to the cleaning staff, to the kind breakfast ladies, to the front desk people...thanks for a great vacation!

Dawn Birch, General Manager at Best Western Chincoteague Island, responded to this review
Hi Lauren and thank you so much for staying with us. We appreciate your awesome comments also. Our staff works very hard to make sure our guest feel comfortable and safe . We are glad you were able to ride bikes over to the Refuge and enjoy the area. Please give us a call when you are ready to visit our little islands again.

"Pleasant, quiet uncrowded hotel close to National Refuge"

5
MDcomment, New Market, Maryland 28/08/2021

This hotel is at the edge of town next to tidal marshes with great scenery, view of the lighthouse and wildlife. The room was large and comfortable with breakfast provided and a nice pool to lounge at. The staff was pleasant and courteous.

"LOVE THIS PROPERTY"

5
Coqui59, Richmond, Virginia 27/08/2021

Rooms are very clean, the staff more than willing to help with whatever your concern is. The amneties are really nice...Love the pool, sitting areas outside. Just overall an excellent experience. And it's right by entrance to park!!

"Perfect Place to Stay!"

5
User 11/08/2021

Great place to stay! A value for the money! The staff and owner were friendly and helpful. Breakfast was really good—tons of choices and fresh! (And a lot better than waiting in a huge carline across at the McDonald's). Location is the best location for getting to the beach. It is also walk-able to stores, bars, restaurants and activities along Maddox Blvd. I would highly recommend!

"Pleasant visit"

4
TaraO411, Allentown, Pennsylvania 07/08/2021

We stayed in a comfortable room on the 1st floor. Nice to have microwave, refrigerator, and table in the room. The hotel grounds are gorgeously landscaped. We enjoyed pool time and took advantage of the outdoor tables for breakfast, snacks, and games. Breakfast was good but would have liked some fresh fruit rather than canned. Only negative note is that noise carries quite a bit between the rooms— sometimes sounded like the ponies from the Reserve were running around in the room above us.

"Location!"

5
bdib, Boonton, New Jersey 03/08/2021

The best & closest location for the wildlife refuge & beach. We stayed in a beautiful king suite with queen sleeper (not very comfortable). The room & bathroom were spotless. Breakfast was delicious (homemade eggs!!, maple cinnamon waffles!!) and fresh. The lady working there was constantly replenishing food, cleaning and was pleasant to talk to. We did not use the pool, but it looked beautiful. When we return to Chincoteague (and we will) this is going to be our place to stay.

"Great family vacation"

5
Loveponies2021, Emmaus, Pennsylvania 02/08/2021

We just spent 4 days at Chincoteague Island , Virginia with my daughter, her husband , their year old baby, and my husband. When I asked my daughter where she wanted to go for a long weekend, she said “Chincoteague !” This is where we spent many family vacations when she was little and she wanted to start making memories with her little family. Best Western is our hotel of choice on the island. We have stayed in other hotels, but none compare. The rooms are spacious snd clean, the grounds are immaculate, the staff is friendly and helpful, from the front desk to housekeeping to lady in breakfast area. There are numerous outside tables and chairs to expand the seating. We enjoyed our hot breakfast every morning. And did I mention location? Perfect! Closest hotel to the beach, and an easy walk to shops snd restaurants. We thoroughly enjoyed our stay there, and can't wait to come again

"Exceptional hospitality"

5
User 26/07/2021

We were only in town for 1 night / 1 day en route to a basketball tournament, breaking up a really long drive. We chose this hotel because it is the closest to the nature preserve and the location did not disappoint! The hotel lobby, outdoor pool area, and our guest room were immaculately clean, but what truly stood out to me is how incredibly warm and friendly the staff were. Never have I felt more welcome checking into a hotel! This feeling continued during our stay, in encounters with other staff who answered our questions and granted requests as if we were old friends. I have never experienced such genuine hospitality in a hotel setting. PS We rented bikes to see the wild ponies but couldn't get close enough to see much. If you only have a day and want to see the ponies I'd try booking one of the boat cruises, I think they get much closer. Wish we'd done that!

Dawn Birch, General Manager at Best Western Chincoteague Island, responded to this review
We are so happy to hear how comfortable you felt during your stay. Thank you for your kind words and for choosing to stay to relax before continuing on. Definitely reserve some time on one of the many boat tours to experience the area from the water. We look forward to you staying again and hopefully for a longer stay.

"Vacation"

5
User 19/07/2021

Wonderful service. They had our rooms ready before the original time. The staff made sure we had everything we needed. Our room key did not work when we got up, but they were happy to provide us with new keys. Our views were spectactular.

Dawn Birch, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much for choosing to stay with us. We are so glad you enjoyed your visit and hope you will return again.

"Closest to the ponies"

5
G3315DBjamesl, Miami, Florida 18/07/2021

We came again to this BW. Clean, recently renovated and the closest hotel to the park and beach. Staff was helpful and pleasant and the room was well appointed and functional. WE look forward to another visit in the future!

Dawn Birch, General Manager at Best Western Chincoteague Island, responded to this review
Thank you for choosing to stay with us and we appreciate your comments. We are so glad you enjoyed your visit also look forward to having you back with us again.

"Best western Chincoteague"

5
justinrlogan, Fredericksburg, Virginia 13/07/2021

The Best western Chincoteague is my go to every time. The rooms are always spotless and the staff has no comparison. Everybody is super friendly and attentive from the people at the front desk the housekeepers the maintenance man and even the guy cleaning the pool. It's conveniently located at the entrance to Assateague and has a great view of the reserve from any room. You want find a hotel with the same value for that low of a price on the island!

"Excellent customer service - thanks, Beth!"

5
vtdweller, Los Angeles, California 10/07/2021

We had an amazing stay! Beth provided AMAZING customer service - friendly and helpful beyond expectations. The whole family had a great time, and it was super close to the beach. Thanks to Beth and the entire staff for making our stay memorable. Definitely recommend!

Dawn Birch, General Manager at Best Western Chincoteague Island, responded to this review
We are so glad you and your family enjoyed visiting. Thank you for your kind words and so happy that you made some wonderful memories while here. Give us a call when you are ready to visit our little islands again!

"A Hidden Island Gem with Spectacular Hotel Staff"

5
User 09/07/2021

My family and I picked Chincoteague Island for it's family-friendly shore vibes and for its proximity to the famous wild horses that live on Assateague Island, which is just a 5-minute drive away from the Best Western Hotel parking lot. In fact, this hotel is conveniently located right in between the Main Street packed full of nearby Chincoteague Island tours/attractions and the bridge that connects visitors to the entrance of the Assateague Island Sanctuary. Here travelers will find beach access, bike trails through the wetlands, and the beautiful Assateague Lighthouse. When booking our first hotel stay over the phone with Beth, I was delighted to work with a staff member who offered extra accommodations for a family traveling with an infant. Not to mention clearly setting expectations on the hotel's policy on social distancing, since our stay would occur during the tail-end of the pandemic, was a personable experience and showed a refreshing sense of mindfulness and attention to wellness. Upon arrival, the hostesses Tiffany and Arrington, welcomed us with a warm greeting and excellent customer service. This hospitality extended to a phone call to our room shortly after checking-in to make sure we had settled in comfortably. The lobby, pool, and all other common areas were spotless and well furnished. Another plus was the ample parking spaces near our room door which made unloading the car a breeze. Moreover, the lobby at the Best Western is staffed 24/7 and their hot buffet breakfast menu is packed full of a variety of self-serve options in a clean dining hall. The Extra Mile: During our brief visit on the Island, my family experienced a minor medical emergency related to a pre-existing condition, but Tiffany and Arrington were both calm, responsive, and professional. These lovely women generously extended timely personal attention to guests who were on a vacation 4+ hours from home. This included, offering additional care and consideration into the late evening hours. For this sensibility, my family is beyond grateful and most touched by our experience with every member of the hotel staff—-a rare gem these days. We will continue to stay at the Best Western on Chincoteague Island whenever we are in town and will recommend that our friends and family stay there, too.

"Definitely recommend"

5
User 08/07/2021

The front desk personnel were amazing. The room was very clean. We enjoyed the pool and it was clean as well. The woman who ran the breakfast was extremely pleasant and very helpful. Enjoyed seeing her in the morning. Breakfast was good as well. Thoroughly enjoyed every aspect of our stay here. Would definitely recommend.

"Great place to stay"

5
User 08/07/2021

The staff are very helpful and friendly. The pool area is clean and very relaxing. The rooms were also very clean , and comfortable. Location is great as it's right next to assateague entrance and still close to shops.

"Great spot!"

5
User 06/07/2021

Located close to the Chincoteague Island beach entrance. The room was very cute and extremely clean. There is a decent sized pool which was clean. The price was kind of high but it was also 4th of July weekend so that was expected. Would definitely stay at this location again.

"Wonderful Place!"

5
User 30/06/2021

In one word: Exceptional! Great location. Great staff: warm and gracious--made me feel like I have been going there for years. Quality building, interior is clean, elegant, and inviting. Attention to details no missing or skimping on amenities--elegantly simple. For me this is as good as it gets when away from home. Thank you staff, management, and owners!

"Always wonderful"

5
User 28/06/2021

The location is very close to the beach. The pool and grounds are beautiful. The hotel is clean with comfortable beds. They have fresh coffee always available and offer a great continental breakfast. Best of all their staff is helpful and friendly.

Dawn Birch, General Manager at Best Western Chincoteague Island, responded to this review
Thank you Jane for your kind words. We hope you enjoyed your visit and especially the breakfast and coffee. We appreciate your kind words and hope you will visit again.

"Really Great Hotel"

5
User 28/06/2021

Staff was very friendly and caring. Hotel was very clean and comfy. The price was great (as long as you book in advance). Loved my time spent there. Already planning next year's trip! At this hotel of course!!

Dawn Birch, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much for staying with us. As you found, the earlier you reserve a room the better the price! We hope you and your family enjoyed visiting and will come back to see us again.

"Great choice"

5
danikristin2021, Westminster, Maryland 25/06/2021

We had a great experience at the Best Western in Chincoteague. The decor inside and out was beautiful, the breakfast was delicious and the staff was extremely helpful and friendly. Would definitely stay there again!

Dawn Birch, General Manager at Best Western Chincoteague Island, responded to this review
We appreciate you choosing to stay with us and so happy you enjoyed your stay. Please give us a call when you are ready to visit again.

"Excellent Hotel"

5
User 25/06/2021

My son and I have been going to Chincoteague for 5 years now and the Best Western is by far our favorite hotel to stay at. Super friendly staff and it's always clean. It's also right next to the wildlife refuge and it is just super extra relaxing there. I love hanging out on the balcony to relax and enjoy the laid back peaceful vibes of the area. We love it! Great breakfasts too!

Dawn Birch, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much for staying with us. We appreciate your kind words and so glad you were able to relax. Thank you for your kind words and we hope you will come back to see us again.

"Wonderful All Around"

5
User 24/06/2021

The place was Beautiful and well kept. The staff was so friendly. Our beds were very comfortable and the rooms were spacious. We were there with a family crowd of 15 spread out between 4 rooms. We loved the common space we could all meet and enjoy each others company. We would absolutely stay there again!

"Perfect family friendly hotel!"

5
User 20/06/2021

Wonderful hotel! The staff was incredibly attentive and helpful. Live music Saturday night was fun and a nice way to kick off our vacation. Hot self serve breakfast was varied and plentiful. Outdoor pool was open, clean and refreshing after a day of sight seeing. Great location at the entrance to causeway to the beach. Prime viewing location for launch from Wallops Island. Only down side was the mosquitos, but hey your in a marshy area.

"One of the finest Best Western Hotels!"

5
Pam S, Shelby, United States 10/06/2021

My husband and I have stayed at many Best Westerns and this was one of the finest. When we arrived we received a map of the island, and a list of restaurants. The room was poolside, very clean and nice, the patio overlooked the grassy area to the pool. So relaxing! The landscaping was nicely done. Outdoors there were many tables and chairs to enjoy the wonderful weather. The pool had patio tables and lounging chairs, too. The close proximatety to the National Park was extremely helpful! A person can drive to the National Park but must park their car and walk before 3:00 pm. After 3:00 pm cars can be driven. Many people rode bikes to beach, but we walked. It is a long walk to the beach, but when you arrive the beach is beautiful. We walked the 3 1/2 mile loop. I would suggest bringing bug spray in the summer for The National Park. The breakfast was hot and delicious! The staff and hotel was one of the best!

Dawn Birch, General Manager at Best Western Chincoteague Island, responded to this review
Hi Pam and thank you for staying with us. We are so glad you enjoyed the many amenities we have to offer and had a chance to relax. We appreciate your wonderful comments and please come back to see us again. Enjoy your summer!

"Trip to Chincoteague Island"

4
User 07/06/2021

I booked the room for 2 nights, but had to change reservation to just one night, and even though they had a policy for 2 day minimum for weekend, they excepted my cancellation without any problems. Very nice staff, friendly and helpful. Very nice large room, and exceptionally clean.

Dawn Birch, General Manager at Best Western Chincoteague Island, responded to this review
We are so glad we could help you out with the change.. Thank you for choosing to stay with us and we appreciate your kind words. Please give us a call when you are ready to visit again.

"Great hotel"

5
User 04/06/2021

Staff was very friendly and helpful. Room was clean and decorated very nice. Hotel was close to walking and biking trails. Also had a bike rental right across the street and places to eat were very close by.

Dawn Birch, General Manager at Best Western Chincoteague Island, responded to this review
We are so glad you enjoyed your stay with us. We hope you enjoyed visiting both islands and we look forward to seeing you again.

"Excellent place to stay"

5
User 04/06/2021

Excellent location next to the bridge to Assateague Island. Rooms are clean and comfortable, staff is friendly. I requested a poolside room and it was a nice view. The breakfast is excellent. I highly recommend this hotel. This is a great place to stay.

Dawn Birch, General Manager at Best Western Chincoteague Island, responded to this review
WE are so glad you chose to stay with us. Thank you for your kind words and give us a call when you are ready to visit again.

"Lovely place to stay"

5
fniet, Cape May Point NJ 02/06/2021

The check-in woman couldn't have been nicer. She gave us lists of all the restaurants, their addresses and phone numbers and what days they were open. When I asked about the elevator because of a bad back, she switched us to a first floor room with a patio. The room was large, clean and comfortable. Overall, it was a terrific place to stay.

Dawn Birch, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much for staying with us and we were happy to be able to make the change for you. We hope you enjoyed your visit and will come back to see us again.

"Great location! Clean and friendly!"

5
lorrainew558, Lyons, New York 01/06/2021

This is the closest motel to the bridge to the refuge and beach. Bike rentals across the street. The room was very clean, roomy with balcony. Breakfast was very complete including hot and cold items. All staff was friendly and helpful.

"Excellent"

5
22wanderer75, Walnut Creek, Ohio 01/06/2021

We very seldom stay at Best Western hotels but chose this one quite a few years ago because of the closeness to the beach. We have been utilizing this property now for close to ten years. The staff is consistently helpful and kind. The pool is very nice for kids (and adults). Over the years they have added to their outside space which now includes a covered area with patio heater and a gas fire pit. We are often traveling to the area with extended family and enjoy having rooms next to each other and often connecting when possible. The extra outside spaces make it very nice to be able to sit and visit with large groups. The staff here is well trained and attentive. A few years ago, a member of the house keeping staff overheard us talking about our daughter's 3rd birthday which was the next day. When we returned home from the beach the following day, there were flowers and a balloon there from the hotel to celebrate. Our rooms have always been clean and the beds are comfortable. Maintenance responds quickly and kindly to any situation (4 kids--think plugged toilets and locked bathrooms:-)).

"Warning to Best Western rewards members. You're not anything special here and BW perks don't apply."

1
Carolyn B, Richmond, Virginia 27/05/2021

Warning to BW rewards members. You're not anything special here and BW perks don't apply. I stayed 9 nights (Platinum member) and was charged $75 extra for checking out late, even though I called the front desk twice and prior to normal checkout time. I was given various excuses like “it's automatic, the system does it” and “we don't have the housekeeping staff that can stay to clean for a late checkout”, etc. Then I was told “now we can't even let anyone have your room today because it can't be cleaned, so we're losing money”. The last two were straight up lies, since I had just spoken to the housekeeping person before she was headed to my room. And she still had others to clean as well. I have stayed at many BW over the years and never run into this before. I left my room as good as it was when I arrived. They only had to change sheets on one queen bed, vacuum a clean floor, put out new towels, and whatever Covid measures are necessary. I also had to put up with a shower that kept alternating between hot and cold extremes, as well as thin walls that let me hear the couple next door talking non-stop until 1 a.m. So to any BW rewards members, go somewhere else. I was a scout for some family and friends who hadn't been to Chincoteague before. My advice to them is Chincoteague is great. The BW here is not. Go somewhere else and you'll enjoy your stay more.

Dawn Birch, General Manager at Best Western Chincoteague Island, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. This past year has been very stressful. My staff has worked extremely hard to keep our team and guests safe. The losses due to COVID19 required many changes. From check-in routines to cleaning guidelines to personal safety and loss, each day seemed to bring a new challenge. We are so glad our world is reopening. We are thrilled to see many of our long time guests and many new friends coming to visit. The visitors mean our family business can continue; we can still provide our staff the means to support their own families. For that we are grateful. I am sorry you feel you did not receive what you expected. With COVID19 we have worked very hard to provide all we can to our guests. We opened our pool and found a means to serve a full hot breakfast when many other hotels did not. With the pandemic causing staff shortages, to provide the best service possible to our guests we can only allow a noon checkout at the latest. I am sorry this was a problem. My housekeeping staff would never share with a guest if their actions were causing added work or stress but that does not mean the very late check-out time did not cause added stress. My hotel is only one part of our wonderful Best Western family of hotels. I am sure you will discover many other fantastic properties that may be able to allow delayed check-outs to better suit your schedule. We appreciate the extended time you spent with us on Chincoteague scouting the area for your family. During the many nights you spent with us, I am sorry we weren't given the opportunity to address your issues regarding noise and water temperature. We have spent over forty years providing a home away from home on our little island. We enjoy getting to meet and visit with guests from all over the world. It is a very rare occurence when we fail to meet a guest's expectations. Once again I am truly sorry we did not meet yours but hope you will continue your relationship with Best Western. We all are doing our best to provide each guest the best experience possible.

"Completely satisfied!"

5
User 27/05/2021

This hotel was clean, staff were very helpful and the location was perfect. This was a first time we had traveled overnight since COVID and we needed a special place to be able to explore and then relax in comfort. Best Western was the perfect place.

"Great Stay!"

5
User 24/05/2021

Everything was wonderful. The room was very clean and comfortable. The staff were extremely pleasant. The pool was nice. I wish there was more than 1 fire pit only because the older crowd claimed it both nights so we didn't get to enjoy that. The breakfast better than I imagined. There was a bit of everything. It was very clean. I couldn't be happier with the trip!

Dawn Birch, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much for choosing to stay with us. We are so glad you enjoyed your stay and especially brekfast. We hope you had a chance to see the ponies too. Please come back and see us again.

"Great Hotel"

5
AmyC170, Clifton, Virginia, United States 24/05/2021

All of the staff at this hotel get KUDOS for being super helpful and accommodating!!! We were there for a family wedding with a large group who did not all get up on time for the breakfast hours but the hotel staff graciously extended breakfast without complaining or being grumpy. The front desk staff when above and beyond to be helpful. Our keys wouldn't work so they came upstairs with us to let us in and made us new keys before we came back down. The room was a little dated but clean and everything worked perfectly. We will stay here again!!!

"Great Location, Superb Customer Service"

4
User 18/05/2021

We stayed here for two nights and loved the location right next to the bridge taking you to Assateague. The staff is most attentive and warm and it seemed like each person with whom we interacted, genuinely enjoyed caring for guests and anticipating needs. Our bed was very comfortable and a generous number of great pillows made us forget we had left ours at home. The hotel is very clean. Breakfast included all the standard options and there are two inviting outside areas complete with space heater/fire pit to enjoy that breakfast. Our room was small and the bathroom was especially small and showing its age, though again, it was squeaky clean! We recommend the hotel wholeheartedly. We also recommend you book with them directly to avoid misinformation from third party sites.

Dawn Birch, General Manager at Best Western Chincoteague Island, responded to this review
Thank you Margot for the wonderful review. We are glad you enjoyed your stay! The next visit we are going to make sure you have the king room with the extra vanity for lots of space so no matter how you book we will be looking out for you! It was a pleasure having you visit and hope to see you again soon.

"The Best Hotel on the Island"

5
Ednamae L, Hampton, Virginia 18/05/2021

We have been staying here for 16 years this September. We love this place, staff is the best, we enjoy seeing and catching up with everyone when we come for a stay. Pretty grounds, and pool area. Quiet and beautiful view of Assateague Lighthouse, day and night. We wouldn't stay anywhere else on the island.

"Visit"

5
matsh1972, Woodbridge, Virginia 17/05/2021

Great service. Great rooms. Great breakfast. Middle of the Covid masks not needed but all were respectful and if some wore, all ok. Very clean for breakfast still had masks, and gloves as we processed thru with our plates.

Dawn Birch, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much for staying with us. We hope you felt comfortable and it will be nice as things become more relaxed. We hope you will come back to see us again.

"Relaxation at its best"

5
User 15/05/2021

Even with the Covid restrictions the staff at the Best Western Chincoteague was awesome . They made us feel like old friends and were extremely helpful. The room was clean, spacious and comfortable. I recommend this hotel to everyone!

"Nice place to stay."

4
bk12345678911, New Tripoli 13/05/2021

Nice clean room with plenty of space. Clean and well maintained throughout. Good location close to downtown and to the National Wildlife Refuge. Nice staff. Easy checkin and checkout. Would definitely stay there again next time we're in the area.

Dawn Birch, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much for choosing to stay with us. It sounds like you had a nice time and we appreciate your kind words. We look forward to seeing you again.

"Never A Disappointment"

5
amygC6037GV, Tyrone, United States 10/05/2021

We travel numerous times throughout the year, staying at different hotels and we are constantly comparing this to Best Western in Chincoteague. We have yet to find another hotel that compares to the quality, friendliness, cleanliness, comfort and quiet that we get at this hotel. Also soon after you check into your room, you get a call from the font desk asking if the room is ok, and if we need anything please don't hesitate to ask. No matter who you pass in the hotel, you are always greeted with a smile, how are you, is there anything you need?

Dawn Birch, General Manager at Best Western Chincoteague Island, responded to this review
Hi Amy and thank you so much for your awesome review. Our staff works very hard to be sure everyone is comfortable and happy. We appreciate your loyalty and always happy to see you walk in the door. We hope you and your family enjoy this lovely spring weather and look forward to seeing you again.

"Great!"

5
guitslim, Catonsville, Maryland 08/05/2021

Very nice motel with outside access to each room. Staff was friendly and helpful. Facility was clean and well cared for. Great location. Covid protocol was followed and required. We will stay there again.

Dawn Birch, General Manager at Best Western Chincoteague Island, responded to this review
We are so glad to hear you enjoyed your stay with us and that you felt comfortable. Give us a call when you are ready to visit Chincoteague again.

"Definitely A Favorite Spot"

5
User 06/05/2021

This place is so well kept and has the nicest staff of anywhere I've ever stayed. They are continually updating in the off season and keep things so clean and organized, always thinking of everything a guest could need to be comfortable. You really feel like you are staying at an old friend's and not a hotel. We have stayed many years and would not want to stay any other place on DELMARVA. Not only is it a special place, but it's full of special people who go the extra mile every time!

Dawn Birch, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much for your wonderful review. It's been a rough year but we have been working hard to make sure everyone who visits is comfortable. We are so glad that we are the friends that you choose to stay with when visiting Chincoteage. Give us a call when you are ready to visit our little island again.

"Great Location for a Visit to the Refuge"

5
jmetravelsnow, Louisiana 05/05/2021

I chose the Best Western Chincoteague Island because I planned a multi-day visit to the Chincoteague National Wildlife Refuge. This hotel turned out to be a perfect choice. Located at the entrance of the refuge, the hotel was also not far from dining, shopping, bike and moped rentals. The museum next door was also a nice introduction to island history.

Dawn Birch, General Manager at Best Western Chincoteague Island, responded to this review
We are so happy that you chose to stay with us. We hope you enjoyed what Chincoteague has to offer and had a chance to relax. Looking forward to seeing you again.

"Quick Get Away"

5
mgendron2, Hampton, Virginia 03/05/2021

Great property close to reserve. The facility was well kept. Room was very clean and beds comfortable. The staff was friendly, informed and accommodating. Assured all our needs were fully met. Breakfast was hot, had pretty good assortment to select from and attendant kept all items stocked and maintained clean area. Would definitely stay here again.

"Great location. Great service."

5
srezendes2021, Alexandria, Virginia 29/04/2021

I've passed the Best Western many times over the years (it's right near the bridge to Assateague). Couldn't ask for a better location. Service was great. All personnel were friendly and helpful. Breakfast was pretty good too.

dawn birch, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much for choosing to stay. We are glad you found the location convenient and appreciate your comments about the staff and breakfast. We hope to see you again.

"Always Look Forward to Staying Here"

5
User 28/04/2021

We always look forward to staying here and have never been disappointed. We've learned to count on the efficient, friendly manner of the staff, as well as the pristine cleanliness of the whole facility. We felt quite secure with their Covid prevention safety practices in place. We appreciated being within biking distance of Assateague, their beautifully landscaped outdoor areas, and the fact that their swimming pool was fully operational so early into spring. Can't say enough great things about their staff.

dawn birch, General Manager at Best Western Chincoteague Island, responded to this review
Hi Joyce and we appreciate you coming back to see us again. Thank you for your wonderful comments about the property and staff and it sounds like you really enjoyed your stay. We look forward to seeing you again.

"Chincoteague Island, VA"

5
c0c0a6, York, Pennsylvania 28/04/2021

Best Western Chincoteague Island is a great place to stay. It's the last hotel before you cross the bridge to Assateague. There are excellent views of the lighthouse and it's a very quiet area. Very relaxing. They also have a full breakfast and you can serve yourself or someone will serve you.

dawn birch, General Manager at Best Western Chincoteague Island, responded to this review
Thank you for staying with us and we appreciate your kind comments. We are glad you had a chance to relax and enjoyed breakfast. Please come back to see us again.

"Anniversary weekend"

5
susaye1979, White Plains, New York 18/04/2021

Since we are still in a pandemic I bought my own cleaning supplies. Didn't need to use many of them. The room was very clean. Walking distance to restaurants,quiet environment ,great staff,friendly atmosphere

dawn birch, General Manager at Best Western Chincoteague Island, responded to this review
Happy Anniversary and thank you for choosing to stay with us. Our housekeepers work very hard and glad that it shows. So glad you enjoyed the hotel and the island. Please give us a call when you are ready to visit our little island again.

"Clean and well located"

5
Mom2thor, Motown 16/04/2021

Clean rooms with a lot of amenities. Bright and cheerful. Friendly staff, especially front desk. Breakfast was the usual hotel buffet, but it was well stocked and hot. Free coffee in the lobby was great.

dawn birch, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much for choosing to stay with us and we appreciate your kind words. We are glad you enjoyed the breakfast and the coffee! We hope you enjoyed visiting Chincoteague and will come back again.

"Back to one of our favorite places!"

5
heyjac, NJ 11/04/2021

Like many people, we did not travel last year, and we were really happy and excited to come back to Best Western on Chincoteague Island, VA. I can't say enough about the wonderful people they have working there, I always feel like Im going back to see some old friends. Warm, friendly, helpful.... and our room is always sparkling clean! We made some special requests, nothing complicated, but every one of them was met with a smile! I just love visiting here, and this will always be my first choice for a hotel on Chincoteague. Don't hesitate to book here if you are looking for a place to stay. They made some really nice upgrades too. Some nice covered outdoor seating, and a new fire pit. Oh, and we felt very covid safe there. They provide gloves, for handling any food items at breakfast, and lots of options for seating! Thank you Best Western Chincoteague! We were so glad to be back!

dawn birch, General Manager at Best Western Chincoteague Island, responded to this review
We are so glad that you came back to see us again. It's wonderful seeing our familiar faces visiting once again. Our staff works very hard a nd glad you felt comfortable while here. We appreciate your kind words glad you were able to enjoy the updated amenities on the property. We look forward to seeing you again.

"Quite and enjoyable"

5
TreasureTreeWire, Stuarts Draft, Virginia 09/04/2021

If you are looking for an awesome get away on a awesome beach this is the place to stay. we have several times and enjoyed each time. Enjoyed with our family and grandkids love it out there. Will be back.

dawn birch, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much for your awesome comments and glad you enjoyed your visit. We look forward to having you and your family back with us again.

"great value for the price"

5
KennyAndBob, Laurel, Maryland 08/04/2021

Big room, huge bed, right on the main strip and yet closest to the beach. Check in was easy, plenty of parking, comfortable bed. It was an ideal place to stay. My only complaint was the lack of a cancellation policy; you reserved it, paid for it and were stuck with it. But I wasn't going to cancel, so that wasn't a big deal.

dawn birch, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much for choosing to stay with us and we are so glad to hear how happy you were with your stay. Please give us a call when you are ready to stay again as we have different discounts available with cancellation policy options. Stay safe and look forward to your next stay with us.

"Great Location & Warm Staff"

5
User 08/04/2021

My wife and I recently spent two nights at this Best Western hotel on Chincoteague Island. It was the perfect place to stay as we explored Assateague Island Nation Seashore and the surrounding country roads on our bicycles. The hotel is located at the start of the causeway connecting the two islands and has great views of the marsh. From the moment we arrived we were made to feel welcomed and appreciated guests. Their Covid-19 protocols made us feel very comfortable and they were able to serve a very nice breakfast in a safe environment. Rooms were spacious and very clean. We would definitely recommend the Best Western on Chincoteague Island to our family members and friends.

"Clean, comfortable hotel!"

5
Freedom14320, Deer Park, Washington 30/03/2021

Best Western Chincoteague was a very pleasant hotel. The room was clean, nicely and comfortably decorated. My flight came in late and after a 2½ hr. drive arrived around 2:30 a.m. Gary, at the front desk was the SWEETEST, kindest man! He gave me a genuine welcome. THANK YOU! The hotel sits across the marshes from the refuge and I walked across. There are also bikes you can rent. Hotel was within easy walking distance from shops and restaurants. The museum is right next door. HIGHLY recommend. Again, THANK YOU Gary!!

dawn birch, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much for choosing to stay with us. We also think Garry is wonderful and happy he was here to welcome you. Your kind words are appreciated an so glad you enjoyed your visit to Chincoteague. We look forward to seeing you again in the future.

"Budget Friendly and Lovely"

5
User 29/03/2021

I did not know what to expect, I have never stayed at a Best Western before. I was so happy with my stay. The room was pretty, tidy, comfortable and had lots of amenities. The breakfast was excellent. I was 100% happy with my stay.

dawn birch, General Manager at Best Western Chincoteague Island, responded to this review
We are so happy to hear that we exceeded your expectations. We hope you enjoyed your stay on Chincoteague and will choose to stay with us again.

"Convenient, Clean, Friendly Staff"

5
User 28/03/2021

The woman at the counter was so warm and welcoming! She gave us the recommendations on where to eat and local attractions. I forgot to ask her name but she was working Saturday afternoon on March 27th. We had a nice view of the lighthouse from our balcony. The room was clean and the breakfast was a good deal. Our first time visiting, looking forward to returning and staying at the Best Western. Located minutes away from the wildlife refuge and walking distance to some shops and restaurants.

dawn birch, General Manager at Best Western Chincoteague Island, responded to this review
Hello from Chincoteague and thank you so much for your kind words. I believe Sandi checked you in and she is wonderful. We are so glad you enjoyed your stay and felt comfortable. We look forward to your next stay with us.

"Chincoteague"

4
SadCuDaTeKaram, Mechanicsburg, Pennsylvania 27/03/2021

The Best Western is very conveniently located to the Chincoteague National Wildlife Refuge. The rooms were clean, very comfortable, and the staff was amazing. Also an excellent breakfast buffet. I highly recommend this hotel for anyone visiting Chincoteague.

dawn birch, General Manager at Best Western Chincoteague Island, responded to this review
Thank you for choosing to stay with us during your visit to Chincoteague. We appreciate your kind words and glad you enjoyed our hot breakfast. Please come back to see us again and stay safe!

"Get away for weekend"

5
User 16/03/2021

The stay at best western was great. Close to everything and a great view from our balcony. Clean and the breakfeast even had hot items now. So close to assategue island that we could see the light house. Will stay there again in the future.

dawn birch, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much for staying with us. We appreciate you kind words and glad you had a chance to relax while here. Please give us a call when you are ready for another Chincoteague stay.

"Wonderful and meticulously clean"

5
sleeper1234, Washington DC, District of Columbia 14/03/2021

We stayed for one night in March 2021. I booked online but will call the hotel direct next time. The check-in went smoothly and the person checking us in was so friendly. The lobby area is well appointed and welcoming. Our room, 240, had two queen beds, mini fridge, bathroom, dressing area, and a balcony with water views. The rooms are so clean. We felt like we were in a brand new suite. Little extras, like a hairdryer and the soap/shampoo was a higher quality than most motels. The complimentary breakfast was amazing (eggs, sausage, belgian waffle, oatmeal, pastries, yogurt, fruit). They have set-up with hand sanitizer and gloves. The coffee was great. The person preparing and servicing the breakfast was friendly and extremely accommodating. Check out was also smooth. I highly recommend this hotel. Honestly, we have stayed at 5-star resorts and this was comparable.

Dawn Birch, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much for your wonderful review. We are so glad you enjoyed your visit! We hope to see you again soon!

"Like coming home"

5
User 06/03/2021

Each visit to this hotel is cozy and comfortable, like staying with family. COVID precautions are taken very seriously, and they don't feel intrusive. Every convenience has been provided, so you can sit back and relax. The local atmosphere, island life, bird calls and pony whinnies envelope you at this unique location.

dawn birch, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much for your wonderful comments and we love having you come back home to visit us. So glad you felt comfortable and able to relax. We look forward to seeing you again and warmer weather is coming!

"Sean from Philly"

5
seanwbender, Philadelphia, Pennsylvania 28/02/2021

Christa and her team were very courteous and accommodating , room was perfect and the bed and pillows were very comfortable. nice time. the breakfast was very good and fresh, and the service was outstanding.

dawn birch, General Manager at Best Western Chincoteague Island, responded to this review
Thank you Sean for your wonderful review. We appreciate your kind words and glad you felt comfortable while here. We receive a lot of compliments on our beds and pillows. Looking forward to having you back with us again.

"Another wonderful visit"

5
Jackie M, Petersburg, United States 25/02/2021

I got to take my grandson to visit my happy place for the first time and had a great time! I plan on taking him back again and again! It was like introducing him to a side of the family he hadn't met yet!

dawn birch, General Manager at Best Western Chincoteague Island, responded to this review
Hi Jackie. We love having you visit and it was even more special having your grandson visit also. We hope you and your family enjoyed your time here and we look forward to having you back with us again.

"Great stay at Chincoteague Best Western!"

5
jime385, Southampton, New Jersey 20/02/2021

Wonderful stay! Easy registration & check-out. Friendly, helpful staff, nice rooms, & good continental breakfast. We love staying here! Our go-to in the winter months..never disappointed in the service & accommodations

Dawn Birch, General Manager at Best Western Chincoteague Island, responded to this review
So glad you had a wonderful time. It was a pleasure seeing you again! Thank you for your wonderful review and we look forward to seeing you again soon.

"Great Hotel, Great Staff, Great Rooms, super close to wildlife refuge"

5
collint235, Lynchburg, Virginia 15/02/2021

My girlfriend and I had a wonderful stay at this hotel! The rooms were clean and comfy, the staff was very friendly, breakfast was good, and it was in a perfect location. We came to birdwatch at the Chincoteague Wildlife Refuge and it couldn't have been a more convenient spot. Definitely take time to walk the boardwalk and bird the marsh areas right next to the hotel (easy walking distance) by the bridge into the refuge. I've stayed in a lot of hotels in years past, and this was one of my best experiences.

Dawn Birch, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much for your wonderful review! We truly appreciate your kind words. It was a pleasure having you here with us and we hope to see you again soon!

"Thanksgiving Weekend"

5
redskingirl56, Milford, Delaware 30/11/2020

From check-in to check-out, we enjoyed our time at the Best Western in Chincoteague Island. Everyone was pleasant and helpful. The staff was especially helpful days before in moving us to the handicap room on such short notice. We come down 2 to 3 times per year. We have always enjoyed our stay.

dawn birch, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much for coming back to stay with us again. I'm so glad we could accommodate you so you were comfortable. We hope you enjoyed your visit and look forward to seeing you again.

"Perfect location, comfortable room"

5
User 29/11/2020

This property is in a perfect location to walk into the National Park and watch a beautiful sunset without driving. Very clean facilities, up to date , and friendly and helpful staff. Thanks for being so welcoming!

dawn birch, General Manager at Best Western Chincoteague Island, responded to this review
We are so glad you enjoyed your visit. We appreciate your comments and it means a lot during these unusual times. We hope you will come back to see us again.

"Friendliest hotel on the island"

5
Liz V, Arlington, Virginia 27/10/2020

We love staying here - the staff is always so nice. The hotel is clean, the wifi worked great from our room, and they were fantastic about following and enforcing Covid-19 safety protocols. We've been coming here since I was a kid (a LONG time ago), and have stayed at many hotels on the island. They've all been fine, but this particular Best Western feels like we're coming home every time. It's especially convenient if you want to spend time biking on the Refuge - it's right by the bridge, and there is a bike rental shop directly across the street.

dawn birch, General Manager at Best Western Chincoteague Island, responded to this review
We are so glad we have become your hotel to stay when you visit Chincoteague. We want everyone to feel welcome and like they are coming home Thank you for your kind words and it sounds like you enjoyed your visit. We look forward to having you back with us again.

"A very pleasant stay"

5
GailGermany, Arlington, Massachusetts 26/10/2020

Only got to stay one night but the price was right, right next to the museum and close to the National Refugee. Room was very clean. Liked having an extra sink outside of the bathroom. Breakfast seemed like normal except for wearing gloves while serving yourself. Christa at the front desk was extremely welcoming and as good as anyone working in the tourist bureau with tips and information.

dawn birch, General Manager at Best Western Chincoteague Island, responded to this review
Thank you Gail for choosing to stay with us. We appreciate your awesome comments. We are very blessed to have Christa with us and glad she was so helpful. Our staff has worked very hard to make everyone feel comfortable during tis time of Covid 19. We hope you enjoyed your visit and will come back to see us again.

"Home away from home"

5
403cathyk, Pennsylvania 21/10/2020

This clean, well-appointed property was quite a nice experience. In spite of coved-19, the staff did everything in their power to make the stay a success. We reserved a suite on the top floor for a family group and were pleased with the arrangement. We would stay again. We have stayed at two other places on the island and have not had a bad experience yet.

dawn birch, General Manager at Best Western Chincoteague Island, responded to this review
Hi Cathy and thank you so much for staying with us. We are happy to know that you enjoyed the Family Suite and felt comfortable here. Give us a call when you are ready for another Chincoteague visit as my suites book up very quickly. Stay safe and look forward to seeing again.

"B.W.C.I."

4
theoljohnnyboy, New Florence, Pennsylvania 20/10/2020

We stayed for 3 nights and were pleased with our stay. The staff was friendly, the breakfast offering was good, the location was good (last hotel before the park), the sleep quality was good, the rooms were clean- everything was good. Would highly recommend.

dawn birch, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much for choosing to stay with us. We are so glad you enjoyed your visit and look forward to seeing you again.

"Great Stay, Wonderful Introduction to Chincoteague"

5
mimihill, Williamsburg, Virginia 19/10/2020

We arrived early, Christa welcomed us & mentioned that she had read an email we had sent. She already had made the requested change in room type & checked us in without a wait. Since this was our first visit to the area, she gave us a list of recommended restaurants. It was nice to also hear some of her personal favorites. She mentioned that a gentleman would be playing some music later that evening. We lucked out by coming in the Fall, the weather was picture perfect. We so enjoyed the guitarist/singer, Ron. He shared personal stories as he played/sang requested songs. Later Scott, the owner, joined him playing the guitar as well. He introduced himself & asked us if there was anything he could do for us. We told him we were very happy with the hotel, etc. We had a wonderful time & will definitely return again since we now feel like we have friends to welcome us. There is also a nice breakfast included which was a nice perk. Another perk was a very nice fire pit that was the perfect foreground for the lovely sunset.

dawn birch, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much for choosing to stay with us. The fall is a wonderful time to visit Chincoteague. So glad you were here during our music session Saturday night. We started doing this event in September and folks have really enjoyed it. We also think Christa is great and glad she was so helpful. We appreciate your kind words and we look forward to your next stay. Just give us a call!

"Oyster Festival Weekend"

5
User 13/10/2020

Perfect location, immediately before the bridge to beautiful Assateague Island Wildlife Refuge. Delicious breakfast buffet with plastic gloves provided for serving as well as hand sanitizer and everyone masked. Comfortable beds and very clean room.

Dawn Birch, General Manager at Best Western Chincoteague Island, responded to this review
Thank you for wonderful review and scores. We are so glad you enjoyed your visit! Hope you can come back and see us again soon!

"Beautiful View"

5
karenhC4765DH, Troutville, Virginia 06/10/2020

Such a wonderful hotel with an incredibly friendly and helpful staff. The amenities were first rate and the hotel was clean and comfortable. The location is such that you can walk most anywhere you need to go. We especially enjoyed being able to walk to Assateague Island and the views of the marshes from the hotel are fantastic. Best hotel on Chincoteague.

Dawn Birch, General Manager at Best Western Chincoteague Island, responded to this review
Thank you Karen for staying with us! We are so glad you enjoyed your visit. It truly was a pleasure having you here. Thank you for the wonderful review too! We hope to see you again soon.

"Peaceful oh yeah and a rocket launch!"

5
User 05/10/2020

Great Staff, very clean room, fair price, great location close to Assateague island and peaceful Chincoteague. plenty of wild life(nature that is) on Chincoteague Refuge, Eagles, Wild Ponies, and Rocket Launches, yet very laid back restful time.

Dawn Birch, General Manager at Best Western Chincoteague Island, responded to this review
Thanks for the wonderful review! Ponies, rockets, eagles and the beach --- what a great island escape. We are so glad you enjoyed your visit. We hope to see you again soon!

"Nice Hotel"

4
User 03/10/2020

We have stayed here a few times. We love the convenience to the park because we take our bikes. Rooms are well kept and clean. Staff is friendly and always helpful. Close to restaurants and other things.

Dawn Birch, General Manager at Best Western Chincoteague Island, responded to this review
Thanks Linda for the nice review. We love having you here with us and look forward to your next visit.

"Always Excellent!"

5
bonnies575, Mahanoy City, Pennsylvania 28/09/2020

We spent a week earlier this month and were a little concerned what it would be like with the pandemic but no need to worry. They are handling everything wonderfully. Even the breakfast buffet. Staff is always friendly and helpful and the pool is gorgeous. We have been staying here for years and the only difference this time was no housekeeping but if we needed anything only had to ask, and masks and gloves at breakfast of course while getting food. We look forward to our next stay!

dawn birch, General Manager at Best Western Chincoteague Island, responded to this review
Hi Bonnie and we appreciate you coming back to stay with us again. We are glad you felt comfortable with how we are handling the Covid 19 restrictions. Thank you for your kind words and we look forward to seeing you again.

"Our favorite place to stay"

5
looking4birds, Virginia 27/09/2020

A quick get away was in order. We booked a two night stay for Sept. 24-26 at the Best Western Chincoteague. It's our favorite place to stay on the island. The hotel is getting back to normal and dealing very well with COVID-19 requirements. That includes the return of a nearly full menu for breakfast. We like the nature at the nearby national wildlife refuge and this hotel is the closest one to the refuge. A well maintained property, friendly staff--what more could you ask for? It's our third visit this year. Don't forget to enjoy supper at Etta's restaurant either.

dawn birch, General Manager at Best Western Chincoteague Island, responded to this review
We are so glad you back to see us again for a quick visit. We are doing our best dealing with the Covid 19 restrictions put upon us. We are glad to hear you enjoyed your stay and we look forward to seeing you again.

"Excellent Location!"

5
June K, Greensboro, North Carolina 26/09/2020

Our recent stay at Best Western was excellent! The room was spacious, had a balcony that overlooks the marsh land between Chincoteague and Assateague and had a lighthouse view! The hotel was extremely clean and well cared for too! The gas fire pit was a nice touch and the bbq area came in handy!

dawn birch, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much for your wonderful review. The addition of the firepit has been a wonderful amenity. Thank you for your kind words and we hope to see you again

"Great Stay, Covid aware"

5
pennr2020, Henrico, Virginia 23/09/2020

My wife and I went to Chincoteague and stayed at the Best Western. With precautions staff had taken w covid we felt really safe. Nice rooms, super friendly and helpful staff. We've been going to Chincoteague for a lot of years for a peaceful off-season getaway on the refuge, and we've settled on the best Western as the only place we stay. We love it.

dawn birch, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much for staying with us. We appreciate you kind words and so glad you enjoyed your visit. We look forward to seeing you back with us.

"Best of Chincoteague"

5
VirginiaBridget, Northern Virginia, Virginia 17/09/2020

This hotel is the closest to the beach. There is a view of channel water and lighthouse. The pool area is clean and pretty. The fire pit and outdoor covered lounge is a bonus. It is so helpful to have the outdoor shower for rinsing off after a sandy beach day. The rooms and beds are comfortable, clean, and cool. The staff is ALWAYS welcoming and helpful. All rooms open to the outside which is especially good during Coronavirus times. We always stay here. You should too. :)

dawn birch, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much for your kind review. It's great that you enjoyed the firepit and our veranda area. It sounds like you stayed very busy and had a nice visit We hope you enjoyed your summer and please come back to see us again.

"A Honeymoon full of memories"

5
BradHPhantom, Harrisburg, Pennsylvania 11/09/2020

Let me just start and say no other hotel in our years of traveling has been this outgoing or accommodating! My husband and I don't expect much except a clean room and a reasonable rate. Christa greeted us upon our arrival. We instantly felt welcome once introduced to her wonderful and charming personality. Beth, the hospitality manager, also made us feel welcome, an equally wonderful and charming person. Our upgraded room was superbly clean and comfortable thanks to Serena. The breakfast room kept us charged each morning with hot waffles, eggs, bacon/sausages, and bagels. Kitty kept everything well stocked for everyone. After a day out on the beach or around the island, it was nice to come back to the hotel which very much felt like home to us. To the entire staff, especially Christa, Beth, Serena, and Kitty... Thank you all for being a part of our Chincoteague experience and making our honeymoon memorable. We truly enjoyed our stay and will remember you all when Chincoteague calls us to visit once more. Stay safe!

dawn birch, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much for choosing to stay with us and it was pleasure having you with us. Your happiness was contagious and we appreciate all of you kind words. As you see all of the staff work very hard to make sure our guests feel comfortable. We hope you will give us a call the next time you are ready to visit Chincoteague again. Enjoy this fall weather and we look forward to your next visit with us.

"Great location, friendly staff!"

5
User 06/09/2020

The hotel is by the entrance of the Chincoteague wildlife refuge there the views are beautiful. The room was spacious, clean and had a nice balcony where we enjoyedthe view while havinga coffee.. breakfast was good for the rate and the staff was very pleasant. My only comment is that I saw a cleaning lady walking around without a mask...

dawn birch, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much for your awesome review. We are so glad you enjoyed your stay and we look forward to seeing you again.

"end of summer"

5
User 05/09/2020

Wonderful location. Walk to bridge for sunrise and sunset. Great pool and fire pit. Nice breakfast and super friendly staff. Nice view from balcony and across from mcds and bike rental spot. Lots for families to do and just far enough away from busy shops to relax.

dawn birch, General Manager at Best Western Chincoteague Island, responded to this review
W are so happy that you stayed with us for your end of summer visit. Thank you for your kind words and hard to believe the summer is just about over. We hope you will come back to stay with us again.

"Great experience !"

5
User 04/09/2020

This hotel was conveniently located near the beach and provided a very comfortable/ clean stay! The breakfast was always delicious and well stocked. The WiFi was excellent and our room wasn't even located near the lobby. Would definitely recommend!

dawn birch, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much for staying with us. We are so glad you enjoyed your visit and especially breakfast. Please come back and see us again.

"Excellent Location, Budget, Lots of Amenities, Pool and Patio Seating"

4
ReviewforBWChincotea, Chantilly, Virginia 01/09/2020

The location of the hotel is the best, right at the entrance of the Chincoteague Park and also on the strip of downtown. Easy access. The hotel has a lot of outside seating options including patio, by the pool, fire pit, etc. We were a group of 5 families and were able to hang out and spread out in the open areas and hang out. The breakfast was elaborate. We will definitely return to this hotel.

dawn birch, General Manager at Best Western Chincoteague Island, responded to this review
We greatly appreciate you and your family choosing to stay with us. we are glad all were able to enjoy the amenities that we have to offer. It sounds like you stayed very busy and we look forward to your next stay with us.

"Good hotel in a beautiful location"

4
sjtam, silver spring 17/08/2020

We stayed three nights in a King room with vanity, which was a good sized, comfortable room on the 2nd floor. Nice bed and pillows, a good sized fridge, Keurig coffeemaker, microwave, and ample clothing storage and closet. There was a full laundry facility and ice machine across the hall, and outside waste cans are frequently emptied, so you don't have to dispose of take-out containers in your room. This is important because there's no housekeeping due to the virus. The balcony was Ok but always wet and too buggy. Pool was very nice too, and there are several outdoor tables where you can eat. The Breakfast room and the free breakfast offerings were more than adequate, though even with the provided gloves and masks I'm not sure people should be mingling so closely together- I think they may want to limit the number of people at a time. The staff was uniformly helpful and friendly. Because you will have no housekeeping due to the virus I would plan accordingly, and be sure to bring your own beach towels. I would recommend this hotel mainly based on its cleanliness and location, which is right next to the very beautiful marsh that separates Chincoteague from Assateague Island. You are minutes from the lighthouse and beach, there are crabbing and fishing piers within walking distance, and yet you're also close enough to town and the better restaurants. I recommend staying on the third floor overlooking the pool. If your budget allows, book a pony boat tour- well worth it! Also note that bike rentals are across the street- and Chincoteague diner is next door .

dawn birch, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much for taking time to write this informative review. We appreciate your kinds words. Our staff has been working very hard to make sure our guests are comfortable during this unusual time. I am glad you enjoyed what Chinteague and Assateague have to offer. Please come back to visit us again.

"Made for a wonderful stay, planning next year already!"

5
nsundodger, Elkridge, Maryland 14/08/2020

GREAT HOTEL. Honestly gorgeous hotel, sparkling clean, rooms were large and very well appointed, huge bathroom with tile. Double sinks so two people can be getting ready. Large refrigerator. Beds were so comfortable and best pillows EVER. Staff was so courteous, welcoming and warm. Hot breakfast started each day off right, we enjoyed the beach and national park, grabbed lunch and returned to the pool area each day to sit and enjoy the lighthouse views. You felt like you were at a small family friendly resort. Well worth the cost, less then several other hotels on the Island and right next to the park for easy beach days. Highly recommend. We are already getting our trip together for next year.

dawn birch, General Manager at Best Western Chincoteague Island, responded to this review
Hi and it sounds like you had a wonderful time while visiting Chincoteague. We always want our guests to feel like they are coming home so it sounds like you were very satisfied. I'm so glad you slept well and appreciate your staff comments. We look forward to setting up dates for your next visit with us!

"Covid Summer Visit"

5
AlexandriaMom36, Alexandria, Virginia 13/08/2020

Just returned from another wonderful stay at the Best Western Chincoteague. They had safety measures in place to help keep everyone safe during Covid time. All staff wore masks all the time. Guests were required to wear masks in all public spaces. Masks and gloves were required for breakfast. The room was pristinely clean when we arrived. The staff were great. The pool was especially nice. Other guests were good at social distancing and for the most part wore masks. Our favorite hotel to stay at on the island.

dawn birch, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much for your kind words. We are glad to hear you felt comfortable while here and dealing with the Covid 19 restrictions. Providing a hot breakfast and keeping the pool open has been very important to us as these are important parts of a guest vacation. We hope you enjoy the rest of your summer and will visit us again.

"Great Vacation"

5
User 11/08/2020

This Best Western is truly the best location on the island. We had a great view from our pool side balcony overlooking the back channels and lighthouse. Very clean, great room size and the pool is beautiful. Closest point to the ocean. We definitely want to return!

"Clean space with great location"

5
mdfamilygal, Owings, Maryland 09/08/2020

Our room had two super-comfy beds (seriously, where can I buy those pillows?!), balcony, table with 2 chairs, easy chair, flat screen tv, good size fridge with small freezer, microwave, single-serve coffee maker. Everything clean and well maintained. No room cleaning during visit because of current pandemic, but it was easy enough to make our own beds and swap out towels at the front desk if needed. Staff was friendly. Everyone wore masks inside, and threw them on outside if they saw someone heading their way. If you use a roof rack with bicycles, don't drive through the building to the back! We learned that 25 years ago, when we unthinkingly wiped the whole bike rack off the top of our car! Park in front or go around the side.

dawn birch, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much for coming to stay with us. We appreciate your kind words. The staff works very hard to be sure everyone is comfortable during this Covid 19 time.. We hope you enjoyed your stay and we will see you on your next visit.

"We will be back!"

5
889frant, Washington DC, District of Columbia 07/08/2020

A great stay at a great place....the room was clean and comfortable, the staff was so friendly and helpful, breakfast good, and the location is perfect. They are ON it relative to COVID, and you would have never known a hurricane had blown through the night and morning before we arrived.

"Family Vacation"

5
User 03/08/2020

My family and I have been staying here for 5 years. We like the location as it is the closest hotel to the beach area. The staff is very friendly and accommodating. We will definitely be going back here.

"Well Deserved 5 stars"

5
poprox21, Martinsburg, West Virginia 31/07/2020

Wasn't our first choice, but turned into our best choice. Last minute upgrade to a king suite with balcony was just the start of a relaxed stay. We cancelled reservations at a nearby motel when BW offered a better room with only 3 days notice. Good general Covid precautions in the common areas without going overboard, clean and professional first impression, and a spacious room with a big comfy bed. The pool area was cleaned every morning, and had a tropical feel thanks to the beautiful flowering bushes all around, and the front deck lounge areas were a nice treat for evening coffees in the breeze on hot days. They did a great job of squeezing amenities into the small space available. Breakfast was well-rounded with cereals, bagels, waffles, fresh eggs and meat, even some fruit and yogurts. Friendly staff are accommodating and helpful professionals, and the no-contact issue was managed well. Location was a big plus; They are the last nice hotel before the national island bridge, so it's just steps from the Assateague/Chincoteague boardwalk bikepath from the property. Evening strolls and bike rides away from traffic are a big plus. McD's is across the street (drive thru only), and the small diner next door (closed for now) would have been nice, but for shopping and ice cream you'll need to drive a few blocks North. This was our 4th trip, and BW made it our best one yet.

"Great hotel"

5
bealar, NJ 22/07/2020

Our stay at the hotel was great. The front desk staff was super helpful with room selection and restaurant recommendations. The room was clean, and the Internet worked on all our devices at a good speed. Highly recommended!

"Perfect location, and top marks during covid!"

5
jerseygirl830, Massachusetts 20/07/2020

We loved our stay at the BW in Chincoteague - the location cannot be beat, as you can access the paved bike paths into the wildlife refuge via the parking lot, and you are the closest to the entrance to the park and the beach. We had a third floor king room with balcony on the east side so had a prime view of the marshes and lighthouse. We overlooked the pool, which looked very nice, but we never made it there. The room was really spacious and nice, and you could enter from external stairs on the back to the door, not having to even go into the building. The people who work there were all so super nice and helpful and wore masks, and promoted the proper protocols. For the breakfast and the coffee stand they provided easy to use plastic gloves, which everyone was great about using. Everyone staying there was compliant with masks, which we did not find when we spent our last night at the Hampton. They had outdoor tables that were great for breakfast, or carryout, which we did for lunch and dinner one night. We would definitely stay there again - just loved it.

dawn birch, General Manager at Best Western Chincoteague Island, responded to this review
We loved having you and thank you for this awesome review. We are so glad you enjoyed your stay and sounds like you were very busy. We appreciate you acknowledging the policies we are following due to Covid 19. This is going to be the new normal for awhile I think and glad you felt comfortable while here. We look forward to having you stay with us again and enjoy the rest of your summer.

"Nice Staff, clean rooms, closest hotel to the beach, nice pool, & breakfast is a plus"

5
MTI-n-NYC, New York, New York 12/07/2020

Our family was looking for vacations that we could do safely by car, and Assateague / Chincoteague was always on our list, so we decided to give it a try. We were really happy we chose to stay at Best Western for this stay, even after seeing the other hotels around town. The staff and Hotel were taking precautions to keep visitors safe, and they were pleasant while doing it. We enjoyed breakfast on our balcony in the mornings, afternoons at the beach, and evenings at the pool & take out dinners by the fire pit. They also let us know about the best food carts near by, and our hard to please 7 year old wanted to go by and visit them often. The only thing that would have made it better, is adding more days to our vacation (we did add one day & they were nice about that too).

dawn birch, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much for your awesome review. We appreciate you choosing to stay with us especially during this time dealing with Covid 19.It sounds like you had an enjoyable time and had plenty of time to relax. Thank you for the staff compliments. Our food trucks and restaurants have been doing an awesome job keeping us all fed and offering the different dining options. We look forward to having you stay with us again.

"Amazing stay, as always"

5
Lianna B, Greenbelt, Maryland 06/07/2020

We are repeat customers at Best Western and love to come to Chincoteague throughout the year— the sunrises over the ocean are beautiful no matter the time of year and we love how relaxing it is. We choose Best Western (specifically this location) time after time because the staff is so kind and always trying to make our stay the best it can be. The rooms are always clean and the beds comfy. The hotel is located closest to the wildlife refuge out of all the hotels and you have a view of the marsh and the lighthouse from your room. Also right across the street from a McDonald's, for convenience. LOVE this place.

dawn birch, General Manager at Best Western Chincoteague Island, responded to this review
Hi Lianna and its always nice to have you back with us. It sounds like you had a wonderful time. We appreciate your kind words and look forward to seeing you again.

"Comfortable motel with a nice location"

5
SlamTheDoor, Baltimore, Maryland 02/07/2020

My family stayed in a suite at the Best Western in Chincoteague. The suite provided the family with a lot of room and my two children (7 and 4) loved the bunk beds. Nice seating area in the kitchen for meals; we got take out from many local restaurants. And the hotel breakfast had a full selection of typical continental breakfast items. Staff was friendly at check in and we were greeted whenever we pass anyone. Bedding was very comfortable. We enjoyed one afternoon at the hotel pool and had it to ourselves.

dawn birch, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much for staying with us and for this awesome review. It's so nice to hear how you enjoyed all aspects of your visit to Chincoteague. We appreciate your compliments and look forward to seeing you again,

"Great Place to Stay"

5
morganc689, Christiansburg, Virginia 30/06/2020

We were only here for a couple of nights, but everything was clean and staff were professional. We didn't use the pool or fire pit, but these areas looked very well kept up with as well. We enjoyed the location of this hotel being right next to the gateway to the wildlife refuge. We rented bikes across the street and rode into the island that way. Nice to sit out on the balcony and watch people bike back and forth.

dawn birch, General Manager at Best Western Chincoteague Island, responded to this review
Hi Morgan and thank you for taking the time to write about your stay. Being the closest accommodation to the wildlife refuge and beach definitely has it advantages. Happy to hear you were able to rent the bikes and enjoyed riding over to the refuge. We have had great weather so far this summer. We hope you will come back and see us again soon.

"1st time was great 2nd time not so much"

3
BrittanyA09, Shermans Dale, Pennsylvania 29/06/2020

We firsted stayed here and it was great! This past time the end of June wasn't so great. We were told we couldn't check in early, so we waited out back and watched 2 other groups check in early on the same floor as us! We also watched no cleaning ladies go in or out of our room the whole time we had to wait. We were lied to and were made to wait while other were able to check in. I will not be back, there are great house rentals which I would recommend over this hotel.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
I am sorry we weren't able to have you check in early. My housekeepers have been working even harder due to the Covid 19 restrictions and once a room is clean it is inspected. Some rooms do take longer then others to clean. We always suggest things for folks to do until the room is ready as there are many choices on the island. Now that it is summer we cannot guarantee early arrivals.. I hope you had a safe trip home and have a nice summer.

"Great experience"

5
Jbrown61, Spotswood, New Jersey 28/06/2020

Numerous amenities including self service laundry room, vending machines, hot and cold breakfast served, comfortable beds, clean rooms, free WiFi and cable, exxcellent location, friendly staff, fast and easy check-in and check-out

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
I think you covered just about everything and we appreciate your review. We hope you enjoyed your stay and look forward to seeing you again.

"Great family hotel"

5
User 27/06/2020

This hotel is very clean, and the staff are friendly and helpful (they can even tell you about the “turtles” you find walking around the hotel grounds). It is always full of friendly families. Kids make friends at the pool, adults make friends around the big fire pit. The full breakfast tastes good, and there are options to please all age ranges. Even though the staff is working hard to meet the needs of all the guests, they make it look easy and they whole vibe of the hotel is relaxed. I highly recommend this hotel.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Thank you for choosing to stay with us and we appreciate your wonderful comments. It's so nice having folks visit and seeing everyone enjoying themselves again. We look forward to seeing you again.

"Great Hotel, Excellant Staff!"

5
amygC6037GV, Tyrone, United States 21/06/2020

This trip we brought our 3 grandkids and stayed in the 3rd Floor Suite. Very spacious, clean and comfortable! The staff is first rate! Always greet you with a smile, hello and asks how your day has been. The breakfast is delicious and there are so many choices that even the most pickiest eater would find something to eat. The outdoor patio with the fire pit is so welcoming. Outdoor pool is cleaned daily. Have been coming to this hotel since 2014 and have never had a bad experience. Highly recommend this Best Western!

"Great hotel, great view!"

5
SMcSmith, Hampton, Virginia 19/06/2020

We just spent three glorious days at the Best Western Chincoteague Island. The BWCI is an exceptional hotel; everything is clean, everyone is friendly, the views are beautiful, the environment peaceful! Plus, we saw the ponies and enjoyed the beach of Assateague. Can't wait to return!

"Great Island Getaway"

5
c0c0a6, York, Pennsylvania 16/06/2020

This is a great hotel near the beach and lighthouse. Beautiful views. Quiet area. You can really relax here. Staff are very friendly and helpful. Make you feel like family. Several restaurants in area. Many trails to hike or bike. Can even drive on Refuge Loop after 3pm. You can see wild ponies in certain areas. This was our second stay and each time has been great. They have a great breakfast with meat, eggs, waffle maker, cereals, toast, bagels, danishes, muffins. Very good. We always enjoy staying here.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much for choosing to stay with us. We appreciate the wonderful review and we are so glad to hear you enjoyed your stay. It sounds like you stayed very busy and we look forward to seeing you again.

"Best on the Island"

5
User 15/06/2020

We have been staying at this hotel for over 30 years. The rooms are excellent. They do not make hotel rooms this big anymore. The balconies are great to sit out on and relax. The hotel staff was Wonderful going out of there way to make sure we had everything we needed. This stay was 4th generation of family enjoying the Driftwood .

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Hi Susan and we so appreciate your wonderful review. We love having our faithful guests coming back 'Home' to us. We look forward to the 5h generation continuing visits to enjoy Chincoteague. Have a wonderful summer and we will see you again soon.

"Wonderful Stay!"

5
MikeAnd31, West Chester, Pennsylvania, United States 10/06/2020

Perfect place for a getaway! Clean hotel and friendly staff, close to the wildlife refuge, beaches and variety of restaurants and shops. Outdoor pool was awesome and well tended to on a daily basis. We will be back!

"Best Western Chincoteague Review"

5
User 10/06/2020

Excellent choice of hotels on the island. Short walk to the national park. Entire hotel very clean and well kept. Our room was very spacious. Staff was super friendly and went out of their way to make sure your needs were met. Breakfast foods were excellent. Would definitely stay here again.

"Family vacation 2020"

5
User 06/06/2020

I always check in at best western it's really nice and friendly love the staff they are awesome they are always there to help you in anything definitely going back to them next vacation can't wait to go again!!!!

"Open again"

5
looking4birds, Virginia 05/06/2020

An email from Best Western Chincoteague that they were open for business as Virginia's COVID-19 restrictions were loosened a bit, resulted in us going for an overnight stay. The motel was in great condition, the staff great, and precautions in place for the health and safety of visitors.

"Quite island location"

5
Suzann F, Elkridge, United States 03/06/2020

Great location near edge of island. Closest to beach access. Restaurants very close to hotel. Clean rooms with everything in good order. Nice pool and fire pit area. Quiet rooms although some sounds travels from the pool area at times.

"Like Visiting Family! Only Better!"

5
Michael H, Syracuse, New York 06/04/2020

I'm way overdue reviewing our last visit. It is like visiting family, only better. My wife and I went for our 10th anniversary, as always the staff is welcoming and friendly! The rooms are always clean! I can never say enough except why would stay anyplace else while in Chincoteague??? We will be back next year!

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Hi Michael and thank you for the awesome review. We love having our "family" come back for another visit. It sounds like you had a very nice stay and we look forward to your next visit with us.

"Spent a couple days there at the end of the season"

4
User 04/04/2020

This hotel was frankly, extremely inexpensive for a beach town; the staff was very friendly and accommodating. My room was clean and well situated to my car. Best of all it was very close to the causeway over to the park.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Thank you John for choosing to stay with us. We hope you enjoyed your time over on the Refuge also. Please come back to see us again.

"Excellent hotel and big breakfast included"

5
Kelly M, Danbury, Connecticut 18/03/2020

We stayed at the BW on Chincoteague for a recent getaway in March. It was beautifully decorated and extremely clean. The staff was friendly and attentive. The room was very comfortable as were the beds, and it included a cute table and chairs, microwave, fridge with freezer, even a balcony with chairs and a little table so we could enjoy the sunshine and fresh air. It was more like a studio apartment! We were able to get take out and dine in our room one night. The hotel is so convenient to the beach, and all restaurants and shopping. If it was warmer weather the pool would have been open, as would the fire pit area. The grounds that include those options are very nicely manicured, and all furnishings inside and outside the hotel are stylish and updated. I would highly recommend staying here again.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Hi Kelly and such a great review!! I think you gave a overview of our hotel and our staff does a great job. Thank you so much for choosing to stay with us and we hope you will visit again.

"Chincoteague"

5
jeanieridenour, Ocean City, Maryland 04/03/2020

This was a very clean professional hotel amenities were excellent everything you need in a room to stay comfortable was provided. Staff was friendly and extremely helpful. The location was excellent and the breakfast was wonderful we will definitely be back.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Hi Jeannie and thank you for your kind review. We are glad to hear how satisfying your stay was and that you came back to see us again. Maybe we will see you again this summer so please give us a call.

"Perfect Location for us!"

5
User 02/03/2020

We enjoyed the drive to Chincoteague with the whole family. The location of our Best Western couldn't have been better. The price was a bit higher because we rented the family suite. We also enjoyed the choices for breakfast and the staff were super helpful and friendly. The whole family enjoyed visiting the horses across was the street. The kids fed the horses and got to play with some of them. We also went to the Assateague National Wildlife Refuge and has an amazing time walking on the beach and searching for sea shells. We had a great time regardless of the cold

"Dale & Lisa"

5
User 15/02/2020

We stayed here on our way to OBX. It was part of our 35 wedding anniversary trip. Staff here made it an extra special stay. Rooms very comfortable and clean. Staff very friendly and always asking if we needed anything. Perhaps nicest facility we have stayed at. We planning on stopping in again in summer of 2020.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Hi Dale and Lisa and thank you for choosing to stay with us while celebrating your anniversary. Thank you for your kind words and we look forward to seeing you again this summer.

"Chincoteague VA ,Best Western"

5
User 14/02/2020

Oustanding motel on a beautiful Island. Excellent breakfast, clean, friendly and priced reasonable. Next to the Wildlife Refuge entrance, in fact it is with in walking distance.. The staff is very friendly and very knowledgeable about the area . I've stayed there every year for the past 30 years and plan to do so next year. I visit in winter to photograph the wildlife on the Chincoteague National Wildlife Refuge.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
We are so happy you enjoyed your stay with us. We look forward to seeing you back with us for year 31! Give us a call when you are ready for another Chicoteague visit.

"Best location and the best of island hospitality"

5
Ana34043, Philadelphia, Pennsylvania 13/02/2020

Staying at this hotel makes me happy. It is the best location on the island. Right at the entrance into Assateague (short walk, bike, or drive). Watch awesome moonrises, sunsets, and rocket launches from the bridge (few steps from the hotel). The hotel is kept impeccably clean and has an excellent hot breakfast. But the best part is the people. From the front desk to the cleaning crew and the breakfast attendant, hotel staff are all very welcoming, friendly, and helpful. They sincerely try to help you have a great stay (I had car problems prior to my last visit and they worked with me to adjust the reservation). Breakfast time is particularly fun. Guests are happy (and proud) to share fantastic photos and exchange tips on where to go explore. Some guests go into the refuge as soon as it opens, take photographs, and come back in time for breakfast. Can't get any better than that! For rocket launches, book way ahead of time because now enough people know that the bridge is one of the best viewing locations so the hotel tends to fill up. Third floor rooms are the best but I've stayed in all floors and have been happy.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Wow Ana what an awesome review!!!! Thank you so much for your kind words. I think you covered everything from A to Z. Our staff work very hard but enjoy their jobs and glad it shows. We enjoy the rocket launches too and love to come back to watch from the hotel. We're so glad it makes you happy to stay here and we look forward to your next stay.

"Always return to the island"

5
User 11/02/2020

Had a wonderful time. Everyone is so friendly. Tiffany was so bubbly and helpful. Breakfast was great, hot and fresh. Went for the launch from Wallops island, which was cancelled. We will return again.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Hi Lynn and thank you for your kind words about Tiffany. We are blessed to have her as part of our family. I'm sorry you weren't able to see the launch but how you enjoyed your visit to Chincoteague. We look forward to seeing you again.

"Clean welcoming room, helpful staff, and suburb breakfast"

5
User 04/02/2020

The rooms are clean and quiet. The hotel is adjacent to a salt marsh and the Chincoteague Wildlife Refuge. The staff offers a hearty breakfast. There are plenty of places to hike, an easy drive to the beach. There are some limitations as part of the fefuge is closes.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Hi Larry and thank you for taking the time to comment. I'm so glad you enjoyed our hot complimentary breakfast. Please come back to see us again.

"Great Location and Service!"

5
Wendybeth16, Washington DC, District of Columbia 03/02/2020

Spent the weekend here with my local birding trip. How convenient can you get - the hotel is right near the entrance to the wildlife refuge. (You can literally walk to the entrance - there is a sidewalk/boardwalk just steps from the hotel that lead to the refuge entrance - a great walk for nature lovers, birders, photographers) Large room - nicely furnished and clean, with microwave, small frig and coffee maker; lots of tv channel choices. My room had a balcony - looking out over the marsh, nice view of light house at night. Good breakfast provided - both hot and cold choices (including waffles and fresh fruit!) Reasonable prices. An extremely pleasant and helpful staff (they provided a lot of helpful information on local sites and restaurant options - even as to what was open during my off-season visit) Lots of free parking available at the hotel. There is a McDonald's right across the street and a small (but good!) restaurant next door if you don't want to drive to go to lunch or dinner. Met all my needs - will definitely stay there again.

"Super"

5
Eleanor41003, Bethesda, Maryland 30/12/2019

Loved having a microwave in my room. Waffles for breakfast. Lots of parking and right outside the refuge. Good price and helpful staff. Comfortable room on the first floor with car right outside the door.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Thank you for choosing to stay with us. We are glad to hear you enjoyed your visit with us. The waffles always smell so good when they are being made each morning. Please give us a call when you are ready for another stay with us and we would love to see you again.

"Always comfortable and convenient"

5
User 18/12/2019

Never disappointed when I stay here for my special trips to Chincoteague to relax and enjoy the area. Always clean and comfortable and the staff is always welcoming. Looking forward to returning early in 2020 for another visit.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much for coming back to visit. We love having our guests return back home to see us. We hope you have a great Christmas and New Year.

"Ladies Weekend Chincoteague Island"

5
dianamF4785MW, Hagerstown, Maryland 17/12/2019

This is my third year doing a "girls long weekend trip". This year we had a group of 10 ladies in our group. Your staff was wonderful to us and very accommodating. We all enjoyed ourselves and hope to repeat this again next year.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much for your kind words Diane. We could definitely tell you all enjoyed your stay. we look forward to having you back with us again and have a safe and Happy New Year.

"Best Western Chincoteague Island"

5
699leas, Boston, Massachusetts 10/12/2019

From the entry welcome gift bag and chocolate on the pillow to the traditional breakfast with bacon, eggs, and waffles plus fruit salad, sausage, gravy, and biscuits, this motel takes strides to make you feel at home, comfortable, and welcome! The rooms were large and well lit with two sinks. The off-season rates were extremely reasonable, and they matched the TripAdvisor rate without question. The staff were all friendly and helpful. Chincoteague is a great place to visit. We will definitely stop by again on our next trip south.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Thank you for your awesome review. I'm so glad you enjoyed the hot breakfast. It always smells so good! Chincoteague is wonderful in the busy summer season as well as off season. We look forward to seeing you again.

"Great weekend getaway"

5
User 10/12/2019

Had a great stay at the best western. Was right next to Assateague Island. The complimentary breakfast was very good. The staff there was very nice and helpful. With just a minute ride from Assateague we were able to get to Assateague Island and see the ponies and the wildlife on the island.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
We are so glad you enjoyed your stay with us Mike. We are so glad you enjoyed breakfast and had a chance to see the ponies too, We look forward to seeing you again and have a happy holiday.

"Best Western Chincoteague -"

5
Carol6345, Clinton Corners, New York 10/12/2019

I have been staying here every year since 2015 and will be returning without a doubt. The location is perfect to access the Wildlife Refuge...is always clean and the staff is very pleasant. The breakfast is nicely prepared and different every day. Always a large bowl of fresh fruit available in the lobby.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Thank you for your kind words Carol. We are so glad you enjoyed your stay and the Refuge. We look forward to your next stay and have a Merry Christmas.

"Excellent"

5
eleanorb523, Bethesda, Maryland 01/12/2019

Great staff. The best location for the refuge. Excellent breakfast. Price is right and you can park right outside your room. Was really surprised by the size of the room and the cleanliness. Lots of TV stations too.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much for you kind words and we are glad you enjoyed your stay. We hope to see you again and have a Merry Christmas.

"Our happy place"

5
User 01/12/2019

The staff at the Best Western in Chincoteague VA are a warm and welcoming group. They are always smiling and a great source of information about the island and events/things to do. The rooms are spacious and clean. We never have any issues during our visits.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
We are so glad you were please with your stay. Our staff work very hard to be sure our guests are satisfied. I will be sure to pass your comments on to them. Hope you had a Happy Thanksgiving and we look forward to seeing you again.

"Everything is about guest's comfortably"

5
LennyBK, Belmar, New Jersey 27/11/2019

We've been here a few times over a 10 year period and that says it all considering all the choices available. Located at entrance to national park. Check in was a breeze and so friendly. Even called us 10 minutes after checking in to make sure all was satisfactory. Room was spotless. Remote sanitized. Beautiful room w a view that we asked for when booking room directly. Very comfortable firm beds. Nice breakfast room ..again very clean and continually restocked. Even had front door opened when using cart to check out.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
hank you Lenny for allowing us to take care of you when you come to visit Chincoteague. We appreciate your kind words. We are glad you enjoyed your stay and we look forward to seeing you again on your next visit.

"Osprey photo workshops & tours - Best Western Chincoteague Island"

5
User 27/11/2019

Great Experience! Management was very accommodating. Working with the staff over the years has been a pleasure. The success of my photo workshops is dependent on the facilities and staff where the program is held as well as the quality of my instruction. Both the staff and management went out of their way to make sure my photo workshop ran smoothly and even provided me with a room and chairs where I could hold my meetings if the breakfast room was not available and the group had to meet inside due to rain. Will return next year.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Than you so much for your awesome comments. We love having you return each year and appreciate when you share your photos with us also. We look forward to having you back with us again next yea. Hopefully the weather will cooperate too!

"Please read the last years' review!!!!"

5
Reimann2014, Kennett Square, Pennsylvania 25/11/2019

We continue to stay here because it is perfect for us. CoWe Wnnecting rooms on the 1st floor, CLEAN!!!!! which we think is amazing considering the sandy environment, outstanding staff, quiet, close to the Natioal Seashore,....We could go on and on....

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much and please, we want you to continue to go on and on!! We greatly appreciate your return visits with us. The staff work very hard and pleased that it doesn't go un noticed. Have a Happy Thanksgiving and we look forward to seeing you again.

"Great place to stay, excellent staff, close to refuge"

5
photobug429, Kensington, Maryland 18/11/2019

We have stayed here before and didn't even look at another place for our 5 day stay. Front desk personnel were very pleasant, friendly and helpful. One rep even called a place I asked about and found they were closed. The dining area was very nice and had coffee as we entered. Food was varied and kept updated so nothing ran out. Room was nicely arranged and comfortable. We accidentally left a jacket in the room and they called us about it. They mailed it back at our request and we paid the postage. We received it very quickly. Such good service is always appreciated.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Thank you for your kind words and I'm so glad you enjoyed your stay. Our staff truly strive to exceed our guest expectations. We hope it feels like you are coming back home!. I'm glad to hear you received your jacket also. We look forward to having you back for your 6th visit also. I hope you and your family have a Happy Thanksgiving.

"Wonderful Restful Hotel"

5
Dallas D. F, Pennsylvania Dutch Country, Pennsylvania 18/11/2019

This was my first time on the island and my wife's 5th and we decided to stay at the Best Western. My wife has stayed at 3 other hotels, but never here. The front desk staff was warm and inviting and the ease of check in was so very fast. The lobby is small, but cozy. Our room was fantastic. The decor and furniture was top notch. Everything is clean and the mattresses and bedding are first rate. Very comfortable sleeping. Its so close to bridge to National Park you could walk. We are coming back and we will be staying here. Good breakfast and the morning paper included.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Hi Dallas and thank you so much for your awesome review. We are thrilled to hear that we will be your place to stay when you come back to Chincoteague. Our staff work very hard and as you can see it shows. Have a wonderful Thanksgiving and give us call when you are ready to make your next reservation.

"Weekend get-together"

5
Companion501911, Chesapeake, Virginia 11/11/2019

We were returning guests having enjoyed our two previous stays. The rooms were newly upgraded to our delight. The staff from front desk, to breakfast, to cleaning were all willing to go above and beyond to make our stay and excellent experience.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
We are so glad you enjoyed your time here once again. Thank you for your kind words and coming back to see us again. We love seeing our familiar faces again and we look forward to your next visit with us.

"So Inviting and Special"

5
Lynn S, Somerset 11/11/2019

I was delighted with the Best Western in Chincoteague. The staff were welcoming and happy, my room was spacious, clean, inviting. I had a balcony overlooking the sunset. Breakfast was plentiful and good.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much Lynn for choosing to stay with us. I am happy to hear that you enjoyed your stay. Please give us a call when you are ready for another Chincoteague visit.

"Great visit"

5
Z4193ZIcharlesb, Manassas, United States 09/11/2019

Wonderful hotel! The view from our room was fantastic with the lighthouse over the treeline and the grazing in the marsh. The bed was extremely comfortable and the breakfast was terrific. We would come here again.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Thank you for your kind words and I'm happy you enjoyed your stay with us. We look forward to seeing you again in the future and have a Happy Thanksgiving.

"Wonderful Fall Visit to the Island"

5
Charles B, Hampton, United States 09/11/2019

My wife and I had a wonderful, relaxing visit on Chincoteague. The Best Western was a key part of the visit with a lovely room having a view of the lighthouse and some grazing ponies. The breakfast was great and the service was outstanding! One standout was the great night's sleep we had on a very comfortable bed. Thank you and this is the hotel we will come back to in the future.

"Great for the off-season too"

5
User 08/11/2019

I came to this Best Western because of a lack of availability of the other brands that I normally stay by. I have high expectations, and this Best Western, in the middle of November at a seaside resort, more than lived up to it. Spotlessly clean, everything fresh, great staff. I feel like I was on vacation!

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much Rhett for your kind words. We appreciate you choosing to stay with us and happy we met your expectations. We are very proud of our hotel and our staff work very hard to be sure our guests are happy. Please come back and visit again and maybe you can stay longer. Chincoteague is beautiful every season of the year.

"Always a Great Place to Stay"

5
User 31/10/2019

This hotel is a nice location (very close to the national wildlife refuge and the beach) and the hotel is very well-maintained. It has a nice friendly feel and the staff is welcoming and helpful. We will certainly stay here again.

"Next to the Wildlife Refuge, wonderful play to stay"

5
Sue B, Carroll County, Maryland 26/10/2019

We always stay at the Best Western Plus Chincoteague while staying on Chincoteague Island. It is next to the cause way to the Chincoteague National Wildlife Refuge and the Assateague Island National Seashore. It also has a view of the Assateague Lighthouse. The staff is always friendly and accommodating. We love it here!!

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much Sue for you nice review. We love that you can just turn left from our parking lot and head straight over the bridge to the refuge and beach. We hope you enjoyed your visit with us and we look forward to seeing you again.

"Very pleased"

4
User 25/10/2019

We recently stayed at the Best Western in Chincoteague and were very pleased with the facility. The highlight of the hotel were the beds. We've stayed in many different types of hotels including luxury high-end establishments and the bed at this particular Best Western was second to none. The hotel is located only about 1/2 mile from the entrance to the national park. The room was a moderate size but featured two sinks and a balcony with a view of marsh lands, a lighthouse, the fire pit and pool, and McDonalds right across the street. In October the area was very quiet and the aforementioned McDonald's was the only commercial building we could see from our balcony. You won't find a better deal in Chincoteague that offers such comfy beds, reasonable prices, and closeness to the park. We highly recommend!

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
We appreciate your kind words about your stay with us. We receive many compliments on our mattress's and have to agree they are very comfortable. The fall is a great time to visit. It quiets down this time of year but there are still many things to do to stay as busy as you would like to be. Please come back to see us again.

"Spectacular!"

5
imasassyblonde2000, Albion, New York 21/10/2019

Wonderful stay...rooms are beautiful very clean! Staff is so nice and helpful very accomodating. Great shopping and dining close to motel....Assateague Island was amazing so much to see! Next stay at BW will be longer!

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much for your great review. We are so glad you enjoyed your stay and everything that Chincoteague and Assateague have to offer. You definitely need to stay longer during your next visit. We look forward to seeing you again!

"Best Western on Chincoteague Island"

5
jablanks, Java, Virginia 20/10/2019

Very clean and excellent helpful staff. Always pleasant. Free breakfast is all you need. I love bacon and was glad to get it one morning. Lady kept food available and was very helpful if needed. We always stay here and have never been disappointed.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
We appreciate you coming back to see us again. Glad you enjoyed bacon day too; it always smell so good. Thank you for your kind words and give us a call when you are ready for another visit.

"Love Chincoteague"

5
CKelly8945, Forked River, New Jersey 19/10/2019

Best Western was a great choice - although we have stayed here in the past. The newest improvement since our last visit - a gas firepit. We would bring out glasses of wine, sit around the fire and talk with other guests. The staff are amazing - from the front desk, breakfast area and cleaning. The rooms are clean and totally enjoyed sitting on our deck every afternoon &evening. We would highly recommend this hotel !

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much for coming back to see us again. The firepit has been so enjoyable for everyone and even more that we are in the fall season. We appreciate your kind words and we look forward to seeing you again.

"Absolutely The BEST!"

5
Fred F, Bloomsburg, Pennsylvania 18/10/2019

We have stayed here many times and we keep coming back. We know we will always get to experience a helpful and friendly staff, a great location, and very beautiful surroundings The rooms are very clean and comfortable. Since we enjoy the outdoors, we love the location with close proximity to the Chincoteague National Wildlife Refuge, the beach on Assateague Island, the Assateague lighthouse and water and wildlife all around with lots of great hiking and biking trails to experience. The new patio with a nice fire pit at the front of the hotel makes a great place to hang out and relax in the evening and chat with fellow travelers and nature lovers. We love the beauty and comfortable feel of this hotel. Can't wait to come back again.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much Fred for your awesome review. We love having the both of you back with us! So glad you enjoyed our veranda renovations and the firepit also. It sounds like you covered all of the wonderful amenities that the area has to offer!. We look forward to seeing you again.

"CLEAN!"

5
User 15/10/2019

After speaking to the staff, found out it has long standing family roots in the community. Really impressed with the location of this hotel. Last hotel before the entrance to the Refuge. Our room was so clean. I am allergic to many things, and hotel rooms are usually quite challenging. This was by far the cleanest room I have stayed in, hands down. Breakfast was good and plenty of it. Staff always available for our needs .Will gladly stay again.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Hi Nadine and thank you so much for your kind words. I'm glad you had a chance to hear some of our history about the hotel and the family who owns it. Thank you for your comments about house keeping and the hot breakfast. Please give us a call when you are ready to reserve your next Chincoteague stay.

"Best Western"

5
elizabethmY9778ZI, East Sandwich, Massachusetts 10/10/2019

They have awesome views to some of there rooms. Staff are very personable and willing to help in any way!! Lots to do around the Island!! A must is seeing the ponies!! Surely you will enjoy!! Lots of people birding also!!! Walk around town!! Many shops to browse through!!

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
H Elizabeth and thank you for your awesome review. I'm glad you saw the ponies and enjoyed the beautiful scenery. There's definitely a lot to keep you busy. Please come back and see us again.

"Right by the Assateague bridge!"

5
LorPasco, Pasco WA 09/10/2019

Stayed on the first floor. Loved the sliding door to the patio. Next door to the museum and close to the foot of the Assateague bridge. Front desk was helpful and friendly. Rooms clean. Quiet. Breakfast was fine. I would definitely stay again I'd I come back to Chincoteague.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Hi Lori and we look forward to seeing you again on your next visit. We love hearing how much you enjoyed your stay and we will see you again.

"EXCELLENT ACCOMODATIONS"

5
Janice P, Fayetteville, New York, United States 08/10/2019

Rooms are well appointed and clean! The staff is friendly and very accommodating. Free breakfast was wonderful and there is coffee/tea and fruit available in the lobby 24/7. The hotel is right at the base of the bridge over to Assateague! Great place to stay if you are visiting Chincoteague/Assateague! :)

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
We appreciate you choosing to stay with us and happy you enjoyed the amenities we have to offer. Hopefully you had a chance to see the ponies on the refuge. Please come back and see us again.

"The best hotel on the island!"

5
Dianemw28, Macungie, Pennsylvania 07/10/2019

This is our favorite hotel on the island...It is convenient to the beaches and the island shops and restaurants.. Ut is a clean and beautiful hotel...large well appointed rooms...a gorgeous setting..and a beautiful and relaxing outside sitting area....

"Amazing Hotel Staff"

5
Shamommat, Staunton, Virginia 07/10/2019

The staff and hotel are AMAZING! Made our anniversary really special! From the first minute we came through the door the front desk people were very helpful and cheery. Our room was spotless. The bed was comfy and the view wonderful. I enjoyed many hours just sitting outside looking at the lighthouse. The breakfast was delicious and had a good variety. I'm looking forward to going there again.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Happy Anniversary again and than k you so much for staying with us. We are so happy to hear that you enjoyed your time here with us. I'm so glad you were able to relax and enjoyed the hot breakfast. Please come back and see us again soon.

"Change of scenery"

5
KayD4, Harrisburg, Pennsylvania 02/10/2019

We have stayed at the Best Western a few years ago and came back to find it is better than ever. Clean rooms, wonderful hot breakfast, parking right by your door, and friendly staff are a few of the great things you will find here. The desk staff seem to know everyone on the island and can direct you to anywhere you want to go. Their suggestions for dining out are spot on.

"Best Western is the Best!"

5
User 02/10/2019

This Best Western was clean, quiet, and beautiful outside. The staff is very friendly and helpful. My room was spacious, very clean, internet and tv worked great. The outside has lots of places to sit on a nice night, a beautiful swimming pool, and a fire pit! I really enjoyed staying here.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much for choosing to stay with us Susan. We are happy to know that you enjoyed your stay on Chincoteague. The evenings have been very pleasant recently. Please come back and see us again.

"All That and More"

5
User 02/10/2019

Our whole experience was Excellent! Check in was fast and the staff was super friendly! The room is really nicely set up and my favorite part they have lots of outlets including USB. The exterior is maintained beautifully including the pool. I will definitely be back!

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much Stacy for staying with us and your kind words about the staff. In this day and age we discovered that we need many more outlets for the devices we have. We renovated our veranda area and made a new patio and firepit this past winter. We are so happy how everything turned out. We look forward to your next stay with us.

"Number one in my book!"

5
Steve c, Bel Air, Maryland 26/09/2019

My wife and I have stayed at this property many times over the years and have always had an enjoyable experience. First and foremost is the staff....from the people staffing the front desk to the people preparing our room for our visit. Top notch. The owners of the property continue to make improvements such as the outdoor seating area, refinements to the pool area, and of course, room improvements. I have posted many reviews on this property over the years....all positive as I have never been disappointed. The place to go.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Hi Steve and we love having you and your wife back with us. Its guests like you that make all the hard work worth it. We appreciate your kind words and we look forward to seeing you again.

"Vacation time with Best Western"

5
beachgirl138, Seward, Pennsylvania 23/09/2019

Always a great stay with Best Western. Their staff makes our stay fantastic. I made some special requests and Christa went above and beyond to help us. We've stayed here the last 8 years and will return again.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Thank you for coming back to see us again. We are so happy to hear you enjoyed your stay. Christa is awesome and I'm glad she was able to help out. We are looking forward to seeing you for year 9!

"Best Place to Stay in Chincoteague"

5
LGK72, Tamaqua, Pennsylvania 19/09/2019

Best Western Chincoteague is our preferred place to stay when visiting Chincoteague. The rooms feature tasteful decor, comfy beds, a convenient vanity outside the full bathroom, and free wi-fi. The location is great for visitors who wish to frequent Assateague Wildlife Refuge or the beach, as it's the closest hotel to both--just a short hop across the bridge and you're there. The breakfast offered is a plus, as it provides a number of choices and you can get something quickly and get on with your day without traveling to a restaurant, ordering, and waiting for your food. Highly recommended!

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much for your awesome review and its sounds like you had a wonderful stay. We hope you enjoyed the renovations that we completed this past winter. We love seeing folks enjoy the semi enclosed veranda area and the new firepit. We look forward to seeing you again on your next stay.

"Perfect Spot"

5
508cheriee, Jackson, Michigan 18/09/2019

We feel that the Beat Western on Chincoteague was not only the best kept property but also the perfect spot to go over to Assateague. Had my morning coffee sitting on our balcony looking at the island and the lighthouse. The staff were ALL very kind and helpful about where to go. I wouldn't stay anywhere else!

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much for your kind words. We most definitely want to become your home away from home on our little island. Give us a call the next time you are ready to stay and we'll do our best to have a room with a balcony waiting for you.!

"Superb"

5
User 15/09/2019

Great hotel with great outdoor spaces and a perfect location. With free parking and a free breakfast plus our room had a great balcony to relax on. Very friendly staff clean rooms that appear to have been recently redone. Can't wait to go back

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Thank you Dave for your kind review. We are happy to hear that you enjoyed your time with us. We look forward to seeing you again.

"WOW! WHAT A GEM!"

5
curlyQ823, Boston, Massachusetts 13/09/2019

Being we were staying at a Best Western we didn't expect much. We expected clean, comfortable and a good nights sleep. WELL! This Best Western is much more! Upon arriving the welcoming landscaping opened our eyes immediately. Perfectly groomed grounds, inviting pool AND an indoor/outdoor patio with a fire pit! The front desk personnel were cheery, efficient, caring and informed us of many amenities the island had to offer. The lobby invites you in with ICE cold water and lemonade along with apples and coffee. (Something we definitely needed after our long ride.) Our room was refreshing. A beautiful balcony (3rd floor), new appliances (fridge and microwave), a fresh smell in the air and VERY clean. It was like we were the first to stay in the room. The ice machines were always working and they have snacks on the first floor walkway. The continental breakfast is the best I have ever had and it is constantly filled...the attendant was up on everything and she was perfect. The meal offers hot cereal, cold cereal, bagels and buns, hot waffles (try the cinnamon), eggs and a breakfast meat, biscuits and gravy, apple juice, OJ, milk, coffee and a few others I'm sure I forgot. I am terrible with remembering names but EVERYONE is excellent and friendly. THANK YOU to everyone for making our trip peaceful and comfortable.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much for your wonderful review! We are so happy you enjoyed everything inside and outside. We had a very busy winter working on the renovated veranda, new patio and firepit. It sounds like you enjoyed your stay on Chincoteague and we greatly appreciated your comments about breakfast. Just reading them make me hungry! We are pleased that we gave you even more then what you expected. Please call us when you are ready for another visit to Chincoteague.

"Clean and confortable place to stay."

5
rachap2016, Germantown 10/09/2019

The room is spacious , well appointed and clean. The beds and pillows are comfortable. Can't find any better location than this on Chinciteague Island. The staff are courtious abd helpful. The breakfast is good and has enough varieties to satisfy everyone.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
We are so glad that you enjoyed your stay with us. The staff works very hard to be sure our guests are happy. Please come back and see us again soon.

"Exceptional hotel!"

5
SMcSmith, Hampton, Virginia 28/08/2019

The Best Western Chincoteague Island VA is an exceptional hotel! The BWCI has everything we could've wanted in a hotel (additional sink in separate dressing area; TWO suitcase stands; quality/sturdy furniture; extra towel racks; easy entry tub/shower; automatic soft light over bathroom sink; full, hot breakfast; welcoming and helpful staff), and other things that put it over the top (quality outdoor firepit area with many seating options; add'l covered outdoor area with comfy seating; beautiful pool area with exquisite plants and flowers). Hotel is close enough to activities/restaurants for an easy walk or commute, yet you feel like you are on your own island with the Assateague Island connection next door. There are many lodging options on Chincoteague, but we think the Best Western is perfect for us, whether as a couple, a single, a friends trip, or with family - there's no reason to stay elsewhere.

"Perfect accomaditions and great location"

5
User 27/08/2019

Our accomodations at athe Best Western were extremely pleasant. Our room was kept very clean and comfortable. The breakfast was good and well presented. The area was always kept spotless. The server refilled the items when needed. Our location was good for visiting the National Park of Chincoteague Island. We ventured out early in the morning in hopes to get a glimpse of the Wild Ponies. The Island is quaint and the restaurants good gearing to local seafood. We would visit again.

"Perfect family vacation"

5
User 26/08/2019

The staff were really amazing. Everyone was friendly. They gave us a pass for the beach which was nice as it was a our first time and we didn't know we would need one. We arrived a few hours early so they automatically told us where the restroom to change as they knew based on my having two eleven year old girls with me that they wanted to go to the beach NOW:) We will be back to stay at Best Western! I also loved that McDonald's was right across the street as well as a bike rental place for $3.00 per hour to rent a bike. Highly recommend!

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Patricia thank you so much for your awesome review and we are so happy to hear how much you enjoyed your stay. It sounds like you enjoyed the beach and the easy accessibility in going there. We definitely look forward to seeing you back with us again on your next visit.

"Excellent place to stay!"

5
User 23/08/2019

An excellent hotel, quiet, right next to the refuge. The staff is very friendly and helpful, and will go out of their way to make your stay the best. Everything is kept very clean, and the breakfast is great with a lot to choose from. I highly recommend staying here, and plan to return the next time I visit Chincoteague.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much for your awesome review. We are so glad you enjoyed your stay and we appreciate you recommending us. We look forward to seeing you back with us for your next visit.

"Friendly and Clean"

4
binky923, Lynchburg, Virginia 20/08/2019

The staff was very courteous. Breakfast was good. Hotel was clean. My husband and I went on a weekend getaway. Convenient to restaurants and shopping. Within walking/biking distance to Wildlife Preserve. Great experience - would stay again.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much for your kind review. We are so please you enjoyed your stay with us. We definitely look forward to seeing you again on your next visit.

"Best Western/Driftwood, CI, VA"

5
Amy K, Chesapeake Beach, United States 18/08/2019

Returned to Chincoteague Island VA Best Western again & again & it never disappoints us. Lovely stay there. They added a nice fire pit & four seasons room with comfy couches & seating outside. It was a very nice layout. Really enjoyed our stay. Enjoyed the pool & Ocean. Hotel was clean & beds were comfortable. Staff is very friendly & helpful. Already booked our room to return next year. Had a fabulous time. Would highly recommend this hotel!

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Hi Amy and it was awesome to have you back for another stay with us. We love having you and your family visit. We have been so excited for everyone to see the renovations we completed over the winter. Hard to believe the summer is almost over! We most definitely look forward to seeing you again next year.

"Great location. Clean and comfortable."

5
sch_tang, Falls Church, Virginia 17/08/2019

The hotel is conveniently located near the entrance to Chincoteague national seashore and the boardwalk where you can go crabbing. The room is clean and spacious for our family of four. They have a outdoor shower for sand from the beach.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much for your wonderful review. I am so happy to hear that you enjoyed the area and sounds like you were very busy. Please come back and see us again.

"Best Hotel on the Island"

5
User 11/08/2019

The Best Western Chincoteague Island is a first class hotel. The property is well kept, perfectly located, and has a knowledgeable, caring staff. My family has vacationed in Chincoteague each year for nearly a decade now, and the Best Western is a big reason why we look forward to returning each year. Simply put, you will not find a better place to stay while in Chincoteague.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
We absolutely love having you and your family visit us each year. We thank you for your awesome review and we are so happy that you enjoy your stay. We hope you have a great rest of your summer and look forward to seeing you next summer!

"overnight stay"

4
Michael G, Rockville, Virginia 11/08/2019

friendly staff, nice pool and pool deck. Room was clean, quiet and comfortable. good breakfast in the morning. convenient location to assategaue island and bike rentals. 2nd stay here and will stay again.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Hi Michael and thank you for your review. We are so glad you and your family returned for another visit. We definitely look forward to seeing you again next year and enjoy the rest of the summer.

"One of the Best!"

5
pendletoncowgirl1, Pendleton, Oregon 11/08/2019

This hotel is located right next to the Chincoteague Museum, which is right next to the bridge to Assoteague, across the street from McDonald's and a pony corral. The rooms are large, very clean, the staff is very helpful and friendly! They always have coffee, apples and oranges available, the pool is wonderful, all the pool furniture is in great shape. We stayed here for 6 nights and loved every minute of it. We also slept 8-10 hours a night - must be that ocean air.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
We love hearing how much folks enjoy their stay with us. When you stay that many nights you automatically become a member of the family so we hope to welcome you back again.

"Best Western Chincoteague"

5
User 10/08/2019

This Best Western is a very nice, clean and friendly hotel! I would highly recommend this hotel to anyone going to Chincoteague. The room was very clean. The bed was comfortable. It is very close to the Assateague island. The staff was very friendly and accommodating. My only complaint would be about the shower head. It really isn't a bad complaint but the shower head in our room needed updating as the water pressure was slow. We loved our stay and will be staying there again.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Hi Samantha and thank you for your wonderful review. We appreciate your feedback on the showerhead and it has been replaced. We are so happy you enjoyed your stay with us and look forward to your next stay.

"First Time to Chincoteague"

5
Caad429, Pittsburgh, Pennsylvania 08/08/2019

Amazing value and exceptional guest service. Stayed over a night to visit Assateague Island. Wanted to see the wild horses! Chincoteague is a small Island, just south of the Assateague Island where the wild horses are - made infamous by the book Misty! Great value and very clean room, nice amenities with clean and well landscapers gardens including a nice outdoor seating area for guests to enjoy. You can tell they take great pride in providing service..... called our room shortly after check in to make sure everything was to our expectations which to me says a lot. Room was quite spacious, with sliding doors leading to seating area just outside the room. Beds comfortable and clean. Fridge and microwave included. Great location just south of bridge to Assateague and very helpful front desk for map, information and even provides offering of entertainment for the rooms.... we didn't need this for our stay but offering of movie was nice. I'm assuming to be the film version of “Misty” among others. Definitely will stay again.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much for your awesome review. It sounds like you had a wonderful time and you were here when the weather has been great. The movie theater in town actually has been showing the Misty movie for free every Monday morning. We are so glad you chose to stay with us and we look forward to seeing you again.

"2nd stay...........& will stay here again and again and again"

4
DasDee, Grafton 06/08/2019

The hotel staff from top to bottom is SUPERB!!! The front desk staff is 2nd to none; the breakfast crew is great along w/ the food selection is spot on. The grounds are delightful especially the "fire pit" even on the evening of a 90 degree day :) We will stay here each and every time we visit the island no doubt. Room size is perfect and beds are comfy, patio/balcony furniture is well maintained, grounds are clean and pool area too.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much for your awesome review. Your kind words are greatly appreciated. and we are happy to hear that you enjoyed your stay. We are so glad you enjoyed our new fire pit too! It's been a nice addition to our property. We look forward to seeing you again.

"Lovely time"

5
Martamul, washington, dc 04/08/2019

Beautiful property, clean, lots of flowers, pleasant staff - loved our visit. It was the best part of our little getaway - plus, the complimentary breakfast is always a plus! I would definitely recommend this Best Western!

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
We are so happy you enjoyed your stay with us. Thank you for your compliments on the property and we look forward to seeing you again.

"Quick Getaway"

5
John S, Danielsville, Pennsylvania 01/08/2019

Stayed here on a quick 3-day getaway. Hotel accommodations were terrific. The room was clean and the staff was always friendly and helpful. The breakfast was adequate and tasty. It appeared that any family group staying there was completely satisfied with their stay as well. We enjoyed our stay and would go back again.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Hi John and we thank you for your wonderful review. We are so glad to hear you enjoyed your stay and especially the breakfast! We look forward to your next stay with us.

"Weekend Away"

4
User 31/07/2019

We had a wonderful experience in this facility - staff at front desk, breakfast attendant, and cleaning staff were pleasant and very helpful for a first time trip to the area. Room was clean, pool area was well cared for. We would recommend this hotel and would definitely stay here again in the future!

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Thank you and we love reading your kind words about the entire staff. We are so glad you enjoyed the pool also. Please tell your friends and family about us and we look forward to seeing you again.

"Pony swim Chincoteague"

5
User 29/07/2019

Best place in town! Staff was fantastic Christa, Beth, housekeeper Dee just to mention a few, ALL GREAT. Bathrooms had great toiletries comfort level Toilets, Great mattresses. Nice Breakfast every morning (free too). Great location quiet and close to Assateague island. priced right too. I would go back in a heart beat.

"Pony Penning Week"

5
User 28/07/2019

We had a very comfortable stay! We loved the delicious breakfast every morning and the pool. The cold water and lemonade were always refreshing! The basket of fruit was an easy to go snack. The room was spacious and clean, and the beds very comfortable.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
We are so happy to hear that you enjoyed your stay with us. Thank you for your kind words regarding your room and breakfast. We look forward to seeing you again.

"Wonderful Hotel-Accomodations-Staff-Location"

5
User 28/07/2019

I am not the one to write reviews but this hotel is in a class of its own- I have stayed in a lot of hotels but this one deserves its 5 star review, the staff, the location, the comfort, cleanliness and just a super star place to call home when your on vacation! i come here every summer, this is my last hotel that I have to research when I plan my next trip, I already know where I am staying!...Best western of Chicoteague!

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Hi Misty and e will be happy to welcome you "back home" on your next visit to Chincoteague. Thank you for your kind review and so happy to hear you enjoyed your stay. We look forward to seeing you again and have a great summer.

"Nice beach-themed hotel on the road to the beach"

5
FellowTraveler316681, Pittsburgh, Pennsylvania 18/07/2019

We got the adjoining rooms we requested, poolside! The flowers and other landscaping around the pool and outdoor seating area were very pretty, and the decor in the room was appropriate for the proximity to the beach for which we came.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much for your kind words. Our staff works very hard on the landscaping of our property and pleased that you enjoyed the scenery. We hope you enjoyed your stay on Chincoteague and please come back to see us again.

"Great hotel no work even better after Reno."

5
AlexandriaMom36, Alexandria, Virginia 11/07/2019

I have always liked this hotel. The rooms are very spacious compared to similar hotels on the island. They recently renovated using a very relaxing neutral palette. They have greatly expanded the outdoor patio area and added a fire pit. They also doubled the space in the breakfast area. My kids and husband loved the waffles, the chocolate version was a hit and not too sweet. This my new favorite hotel. The staff was awesome and extremely professional. Perfect hotel for a family vacation. There are counter height refrigerators in each room and a microwave. Outdoor grills are also available

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
We are so glad you came back to stay with us. We appreciate your comments and glad you like our renovated veranda area. It is so nice seeing folks outside relaxing in our expanded area. Aren't the chocolate waffles delicious. We love having the additional flavored waffles along with our regular ones. It sounds like you had an enjoyable vacation and we look forward to your next stay.

"There's nothing this place can't do"

5
User 11/07/2019

My wife and I decided to stay here on our visit to Chincoteague and we didn't want to leave. All of the staff members were friendly and helpful. We got an excellent room at a reasonable price. The room itself was clean and spacious. We stayed for 2 nights and we loved everything about our stay. The hotel is within walking distance of the beach area. We've stayed in several hotels.... but this one is in our top 5. We are repeat guests for life.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much Number One reviewer!!!!! We greatly appreciate you wonderful review. We love hearing how happy folks are with their stay and hope you enjoyed everything that Chincoteague has to offer. We look forward to your next stay with us and have a great summer.

"Good stuff!"

5
User 09/07/2019

Very clean and neat, friendly staff and reasonable price. I think the best about this hotel is the location as you have many stores and attractions within walking distance and like I wrote before at a very good price.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much for your kind review. We appreciate that you chose to stay with us and happy that you enjoyed the hotel and the island. We look forward to your next visit with us.

"Top-Notch Place"

5
Jackie M, Petersburg, United States 08/07/2019

Always! Always! Perfect! Never want for anything, the service and staff are the best on the island. Beautiful facility and landscape and the new patio is welcoming and comfortable. Closest to the Wildlife Refuge which is a main attraction for me, I'm in and out of there all day and its so easy to dart back to the hotel for whatever I want.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Hi Jackie and thank you so much for your awesome review. We are so glad you enjoyed the new patio area and as always our landscaping is beautiful. We look forward to seeing you again real soon.

"Good hotel, great location. High price, WIFI is poor."

3
MXSTR8, Herndon, Virginia 07/07/2019

I have reviewed this hotel before, but since then a couple of things changed. The location, hotel and staff are still more than satisfactory. However hotel started "downsizing" on bathroom toiletries ( if you are more than one person, you'll have to ask for extra every day at front desk) and it seems WIFI coverage and signal strength has gone down.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Thank you for coming back to visit us again. I appreciate your feedback on the issues and they will be looked into. We hope you enjoyed your visit to Chincoteague and hope to see you again.

"Always a pleasure"

5
Tim_Wex, Galesville, Maryland 03/07/2019

Over the last 20+ years I've stayed here frequently, (even before it became a Best Western), sometimes with my wife for vacation and sometimes because of my work with NASA at Wallops Island. The staff are invariably helpful and pleasant, the rooms always spotless and they constantly improve their facilities and grounds. It's close to the beach and the trails, near restaurants and shopping. Decent breakfast available. Very family-friendly.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
We want to thank you for being such a faithful guest of ours. You remember us as the Driftwood Motor Lodge and it is still the same family that owns the hotel today. We appreciate your kind words and we look forward to many more years of visits from you.

"Very close to the beach"

5
Pat1210, Washington DC, District of Columbia 02/07/2019

Very clean, decent amenities, staff was very pleasant. Good location, especially for the beach. Breakfast is included - it's OK, standard fare for a free breakfast. Added bonus for kids - has a pool and is across the street from McDonalds.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much for your comments and it sounds like you had an enjoyable visit. Please come back and see us again.

"Great place to stay."

5
lpintrich, Nashua, New Hampshire 02/07/2019

This hotel is clean, the staff are wonderful, and it is right before you get to the National Park area, which has a gorgeous beach and great running and biking paths. I would recommend this hotel for family and friends, really anyone.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much for your recommendation. We love to hear that! We are thrilled you enjoyed the hotel and the area and look forward to seeing you again. Have a great summer.

"1st summer vacation "

5
VernaS_12, Pasadena, Maryland 01/07/2019

For a number of years now we have been coming to the BW Chincoteague for our first summer vacation. For us the hotel is like a home away from home. Our granddaughters look forward to this because we make reservations way in advance. The staff here are so helpful and attentive. They seem to anticipate your every need. A great breakfast every morning to start your day. Beautifully maintained property with lovely pool. And views of the light house are spectacular. After a long day of taking in the sites and multiple things to do you can always be assured of a quiet and restful nights sleep. We really consider this our home away from home. Hope to return for many more years! Thanks again to all the staff!

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Hi Verna and thank you so much for the wonderful comments. We appreciate having our faithful guests visit us each year. I'm glad the staff was helpful and that you got your day start off with a nice hot breakfast. As you see we have had a busy year with our expansion of the breakfast room, additional patio, veranda area, new bedding and window treatments just for starters. It sounds like you are making memories with your grand daughters and we look forward to many more visits from you and your family. Have a great summer.

"Wonderful hotel "

5
User 30/06/2019

Stayed here for a long weekend and will definitely be back. Staff was awesome and gave great recommendations that made our trip. Hotel was immaculate and the free breakfast every morning was delicious. Staff really made the hotel. Couldn't be more helpful or accommodating. The views from the hotel were also beautiful and you are right at the entrance of Assateague National Park.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
We are so happy that you chose to stay here for your long weekend getaway. I'm happy to hear that the staff was so helpful and that you enjoyed breakfast. Hopefully you had a chance to see some ponies and visit the beach too. We look forward to seeing you on your next trip to Chincoteague.

"Best time"

5
User 28/06/2019

I havent been to Chincoteague in many years and when I returned I stayed at the Best Western. Everything was perfect! Staff, location, and room exceeded my expectation. Next time I visit the Island, I will stay here. Thanks!

"Great place to stay!"

5
User 25/06/2019

My friend and I stayed at this hotel this weekend and it was great! The staff was friendly and helpful,our room was nice and clean. Also the grounds were wonderful with a lounge area, nice clean pool and fire table. There was water, lemonade, coffee,tea and fruit in the lobby at all times. I would highly recommend staying at this hotel and will definitely stay again!

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Hi Christine and thank you so much for your kind review. We greatly appreciate you choosing to stay with us and we hope you enjoyed your stay. We look forward to having you back with us again and have a great summer.

"Excellent hotel and staff"

5
799Lovetotravel, Ottawa, Canada 22/06/2019

My family and I recently stayed at The Best Western for four nights and thoroughly enjoyed our stay! The hotel offered excellent amenities (outdoor pool, full breakfast, complimentary fruit, juice and iced water and a small gym). The room: the king bed was very comfortable and the room spacious and clean. Rooms offered a microwave, mini fridge and complimentary toiletries each day. The staff: staff took their jobs very seriously and went out of their way to answer questions and provide helpful information. Location: the hotel is at the entrance to Assateague Beach and is within biking distance (bike rental company across the street). Many shops are within walking distance of the hotel. I would highly recommend this hotel to anyone visiting Chincoteague!

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
We want to thank you so much for your thorough review. We receive a lot of compliments on our mattress's and glad you found it so comfortable. We appreciate you kind comments about the staff and glad you were able to take advantage of the different things to do in the area. There is definitely plenty to do. We look forward to seeing you again on your next visit.

"A wonderful stay"

5
Jenn B, Ottawa, Canada 22/06/2019

We spent four nights at this hotel, and it was fantastic. The rooms were clean, nicely decorated, and we loved having a balcony that overlooked the pool. The staff were all very nice, and we enjoyed the daily breakfast. Our kids spent several hours in the pool, we were lucky with just perfect weather. There was a cute little cat my kids would see outback and they loved greeting (their vacation pet!). The location of the hotel is great. We took some walks just down the road to look at the little crabs and cranes. We hope to return to this spot, we has a wonderful time.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Hi Jenn and thank you for your wonderful review. We are so happy you were here as the weather has been awesome. Please call us when you are ready to visit Chincoteague again and hope you have a great summer.

"Good stay on the Island"

4
John B, Jackson, Tennessee 21/06/2019

The location of the B W motel is good, close to several restaurants. The motel is older but rooms had been remodeled. It is not directly on the water but it was motel closest to the water. Good views from front of room as well as at the back of the motel. Staff very friendly and helpful. Breakfast about the same as most. Pool available and also had a fitness room.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Hi John and thank you for your kind words. We have been hard at work this past winter completing our veranda renovations and a new patio area. Last winter we replaced our window treatments and this spring replaced all of our bedding. We hope you enjoyed your stay on Chincoteague and please come back to see us again.

"Great staff and proximity to Chincoteague"

5
kvulture, buffalo, new york 19/06/2019

The friendly staff enhanced this hotel experience from ordinary to great. This hotel is very close to Chincoteague National Wildlife refuge. It is easy to walk the causeway to the refuge or cross the street to a bike rental and bike the refuge. If you need fast food McDonald's is also across the street, but no need to go there for morning coffee. The hotel's coffee is fine. The staff will also be able to recommend an affordable good family restaurant or answer questions about your initial dining selection. Highly recommend this hotel.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much for staying with us. We hope you enjoyed the bike rides and the easy accessibility to the refuge. We are glad the staff was helpful and please come back for another visit.

"Gorgeous view from hotel deck and patio"

5
User 18/06/2019

The location is perfect, right next to the beach, the rooms are very clean and spacious. The service is great, the breakfast was always stocked. I really appreciated the extra touch of the Pony Tails Salt Water Taffy in my room.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much for your kind words. We are glad you enjoyed the breakfast and the taffy! Looking forward to seeing you again.

"Would stay again!!!"

5
eckop22, Pittsburgh, Pennsylvania 17/06/2019

Staff was very friendly and helpful. Made us feel welcomed and special. Everything was very clean and neat. Excellent location near the park. Pool was serviced often, definitely felt safe in the pool water. Nice chairs by pool and was very well kept!!

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much for staying with us and for your kind review. We are glad to know that you had some great pool time in and enjoyed the area. Please come back and see us again and have a great summer.

"Amazing staff and good location"

5
LisaMM99, Bristow, Virginia 15/06/2019

From the very beginning with making our reservation we had a great experience. The staff was very friendly and accommodating with setting up the reservation we made with a deal on Certifikid! They put us in adjoining rooms without me even saying anything! When we got to the hotel they were welcoming as well, they even went out of their way to set up the room for my daughter's special celebration. Anything we needed they were able to provide. The rooms were clean and pretty large. The pool looked great (it was a little too chilly for us to go in). The location was good, it is right by the entrance to the national park and a short drive to the town. We would stay here again when we make it back out to Chincoteague.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much Lisa for your wonderful comments. I'm so happy to hear that your daughter enjoyed the surprise in the room and hope she enjoyed her tome here. It sounds like you and your family had a chance to enjoy the fun things to do on Chincoteague and Assateague. Definitely give us a call when your ready for another visit and have a great summer.

"Great Stay"

5
Meenanall, Alexandria, Virginia 15/06/2019

The reviews were right! Absolutely spotless hotel. We arrived early from DC - well before check-in. The front desk staff couldn't check us in, but offered the changing room, coffee, pool and waiting area for our use. We just changed our clothes and headed to the sunny beach. Spent the whole day at the beach and checked-in. We rented bikes at Bike Depot for an hour ($7 for two people). Beach and preserve are fascinating! Saw ponies everyday. Chincoteague is very family friendly and safe. Enjoyed it immensely and the Best Western has the best location on the island. Will definitely be back!

dawn b, Front Office Manager at Best Western Chincoteague Island, responded to this review
We are so happy to know that you were able to enjoy some beach time before you checked in. Sounds like you kept very busy while here and it was great that you saw the ponies too. We appreciate your kind words and please come back and see us for another great Chincoteague stay.

"Exactly what I expected"

5
User 13/06/2019

Very clean and cozy hotel. The staff was very helpful and friendly. Unexpectedly varied breakfast. Nice location with opportunities for walking distance to nice restaurants.Have this place on your mind.

"Great Chincoteague Hotel"

4
Mobile42453090050, Alexandria, Virginia 11/06/2019

We were very pleased with our stay at this Best Western. It is right at the bridge from Chincoteague to Assateague Island National Wildlife Refuge with nice views from some parts of the property (the only distraction is the McDonalds across the street) The staff is wonderful - very friendly and helpful. Since this is a renovated property (it used to be the Driftwood Motel) it is not a concrete structure so the floors in rooms above can be a little creaky. Next time we will see if we can get a room on the 3rd floor. Wifi can be weak in rooms at the ends of the building.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
We want to thank you so much for staying with us. Definitely give us a call the next time you want to stay and ask for a room on our poolside on the 3rd floor. Our poolside rooms have a lovely view of our pool and some of the rooms have a view of the lighthouse from the patio or balcony. We have completed our most recent renovation of our veranda and added a patio area too. We look forward to hearing from you and have an awesome summer!

"A great place to stay."

5
Voyage20402000626, Mountain Lakes, New Jersey 08/06/2019

A great place to stay and getting better as it's updated. Clean and comfortable. Staff were all very friendly and helpful. Great location at entrance to Chincoteague park. Breakfast is quite complete.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much for your awesome review. We have been hard at work all winter. We hope you had a chance to enjoy the updated veranda and the new patio area. We appreciate your kind comments and look forward to having you stay with us again.

"Recommend!"

4
User 06/06/2019

Veryfriendly staff, everything is recently renovated, fire pit, decent pool for kids. Plenty of good eats near by. Fairest pricing on the island for the quality of hotel. Rooms were very clean and each room has a balcony which was perfect to enjoy the view and enjoy the night air. Highly recommend this hotel!

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Hi Christopher and thank you for your awesome review. We are so glad to know that you enjoyed your stay with us. Glad you like our recently renovated area too. It's nice to see folks outside enjoying the area and we have received many compliments. We're glad you liked the balcony that you had with your room. We also have rooms on our first floor that have patios. Tell all your friends about us and please come back for another stay.

"Couldn't Be Better"

5
User 31/05/2019

Wow, this is a LUXURIOUS hotel, the seating outside was fantastic, pool was great, room was sooo comfortable and the outdoor patio was so nice bc you can drive right up to your room to bring your stuff in. Minimal mosquitos, too! Staff was friendly, breakfast was wonderful. We recommend eating it out front in their seating out front of the entrance, which was divine outdoor furniture with deep cushions and beautiful, tropical plants!

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Hi Melissa and thank you for your awesome review. We're so glad you enjoyed the renovated outdoor area also. We completed the new patio and renovated veranda area just a few weeks ago. It's a nice are to relax or have breakfast or folks can bring back their carryout for lunch or dinner. Please come back and see us again.

"Nice visit to see the ponies."

5
Diane S, Oakland, California 27/05/2019

Quiet, clean, excellent breakfast! It is at the end of the main road, near Assateague Island,. It is away from the tourist traps, although you can walk or bike to them. Bicycles are available at the hotel. Excellent museum/info at the Ranger Station. Bring your national Park passes. Tons of Mosquitoes on the Islands. We saw the wild ponies with one of the boat tours. Try to get a smaller boat with 10 or fewer people. You can get closer to the ponies. I can get cold on the boat, although they had quilts for us.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Hi Diane and thank you for your kind review. We're glad you had a chance to go out on one of the boat tours and see the ponies. We have a lot of folks bring their own bikes or you can rent them at one of the many bike rental shops on the island. We hope you will come back and see us again.

"A good family place"

5
User 27/05/2019

I went with my friend and our kids. The receptionist was very nice and welcoming. The room with 2 full bed was big enough for 2 adults and 2 kids. The kids loved the swimming pool. Breakfast was typical american and good quality. It's close enough to the shore and the town for those that like to walk, but you can find parking if you prefer. In general a very good experience

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Hi Arlene and we're happy to hear that you and your family enjoyed your stay with us. We greatly appreciate you choosing to stay with us. I know the pool will be used a lot in the upcoming days as its getting much warmer. We hope you have an enjoyable summer and please come back to see us again.

"Great hotel, some things could be improved"

4
jsherk5, Lancaster, Pennsylvania 26/05/2019

My boyfriend and I stayed here over the weekend and it was great! There are some things that could be improved. The breakfast and seating for breakfast was very minimal. Parking was somewhat of an issue. The staff at the front desk was wonderful, but some of the housekeeping staff seemed to be in a bad mood. On the other hand, the room was great! Very clean and did include a fridge and microwave. I liked how you could easily access the back of the building if you were there. Overall, a great stay!

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Thank you for staying with us and we appreciate your feedback which has been addressed. We're happy to know you enjoyed the room and hope you come back for another visit.

"Visiting friends"

5
elizabethmY9778ZI, East Sandwich, Massachusetts 25/05/2019

Chincoteague is special place!!! The ponies are their main attraction but there is a lot to do around the island and off. Highly recommend a visit. The beaches are wonderful and they take such good care of them.They have been hit by several storms and manage to bring everything back together, Lots of biking, birdwatching and crabbing on the island. Best Western is a great place to stay near the park. Rooms are spacious, staff very friendly and the breakfast is quite good also.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Thank you for your kind words and we appreciate you choosing to stay with us. As you noted we are the closest accommodation to the wildlife refuge and very accessible by walking, biking or driving. We're so glad you enjoyed your stay and look forward to your next visit with us.

"Best Western Chincoteague, Va"

5
User 23/05/2019

This motel is wonderful, clean and quiet. I often travel alone and when I was at this motel I always felt safe and secure. It is very clean; staff is always helpful. Coffee is fresh and there is also a fruit bowl for late night snacking.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much for choosing to stay with us. We are so glad to know how comfortable you felt staying with us. Please come back for another stay when you can.

"Gobsmacked at how good this was - terrific value"

5
85neilf, Chandler's Ford, United Kingdom 22/05/2019

This was a one-night stop-over during the course of a long road trip. We knew Best Western were reliable, but this place took us by complete surprise. HUGE room with two HUGE beds, spotlessly clean and well-appointed with great shower. Super-friendly staff who could not have done more to help us, especially with local eateries and advice about the stunning nature reserve. Bonkers value at the price. BEWARE - despite advice from the hotel (which we took), we were eaten alive by insects in the nature reserve. For the avoidance of doubt this did not affect the hotel or its environment in any way and insects were not obviously present there (it's some distance from the reserve), but many people will stay here with the reserve in mind, so go prepared!

"Chincoteague Island, VA"

5
hallercynthia, Meriden, Connecticut 18/05/2019

This Best Western is one of the best I have stayed in. All staff members are extremely helpful, friendly and make you feel welcome. The hotel is within walking distance to the Wildlife Refuge and there is a McDonalds right across the street....you don't need McDonalds because the breakfast at Best Western was great!

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Hi Cynthia and thank you for your kind words. We appreciate your kind words about the staff and hope you had a chance to see the ponies too. We're glad you enjoyed the hot breakfast and the waffles smell so good in the morning. Please come back and see us again on your next visit to Chincoteague.

"Cheap doesnt need to include compromise"

5
User 16/05/2019

Choosing an inexpensive hotel, especially in a resort area is risky. Pleasantly surprised by this property. Room was immaculate to the smallest detail. Well laid out with spacious bathroom & fridge area separate enough from rest of the room so activity there doesnt bother other occupants. Breakfast had plenty of freshly prepared variety with spacious & clean eating area. Location is the best for easy access to park on foot or bike. First time with this brand, impressed!

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Hi Valerie and thank you so much for your kind words. I'm so glad you enjoyed your room and breakfast. Our housekeepers do an awesome job. Hopefully you had a chance to see the ponies and walk a trail or two. Please come back and see us again and become one of our "regulars."

"Amazing Staff and Location"

5
Cyndee1980, Laurel, Delaware 15/05/2019

My husband and I have traveled a lot this year and in years past. We have stayed in all types of hotels across the country, meeting all types of hotel staff. Let me just say the STAFF at this BW is the absolute BEST, BW should be sending this staff to all their locations to teach hotel front desk staff they way they do it in Chincoteague. From my first phone call to get help with our reservation Beth was amazing, putting us in a room that was perfect for us. I mentioned in out conversation that it was our anniversary and to our surprise there were roses, salt water taffy and and beverages in our room with a card that read Happy Anniversary. The Front Desk Staff at this BW is top on our list. I can't say enough about how nice is it to be treated like you are special. The hotel sits at the edge of town and you have a great view of the lighthouse. Rooms and linens are nice and comfortable and the room was exceptionally clean. Beautiful pool area and breakfast area too. Definitively take their recommendations for dinner they were spot on. My husband would tell you I don't give many 5 Stars but this hotel is definitely a Five Star experience. Thanks everyone for making a weekend getaway a great memory.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Wow!!! is all I can say Cyndee to your awesome review. I'm so happy that your reservation was great from start to finish. Thank you for choosing to stay with us to celebrate your anniversary. We appreciate your your 5 Star review and so happy you enjoyed your weekend. We look forward to seeing you again on your next stay.

"great stay"

5
LOVE69JohnsonCity_NY, Binghamton 14/05/2019

We stayed here 2 years ago and since then they have worked very hard to make the room comfortable and tastefully decorated. They made the grounds a pleasure to hang out on. Everything about this BW is the best and worth staying you will not be sorry. We enjoyed it and plan on staying there again.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much for your comments and noticing the changes we have made. We have enlarged our breakfast room are, renovated the veranda and built a new patio area too. We have updated the window treatments and bedding too. We look forward to your next stay with us.

"Excellent Quiet Anniversary Weekend"

5
User 14/05/2019

The location is great! The staff is very friendly and the service is excellent. Easy access to bike rental. The Best Western is right next to the bridge to Assateague Island and the Chincoteague National Wildlife Refuge.We had a great time exploring the trails and the beach. Met lots of friendly people and the ponies were loose in the marsh right next to the road.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Hi and thank you so much for your awesome comments. You had that special bonus of seeing those ponies when they have made their "escape". Please come back again for another visit.

"Perfect Location!"

5
User 13/05/2019

Right at the entrance to Chincoteague National Wildlife Refuge. Very clean and updated. Nice breakfast included. Gracious staff. We rented bikes right across the street at the Bike Depot and then biked in the Refuge for 3.5 hours on most of their trails. Mini-frig and microwave were nice to have in the room. Double Queen room was quite large. Nice little balcony where we ate our take-out dinner and could see the Assateague Light House light come on in the evening. This is a great place to stay.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Hi Ann and it sounds like you had a great stay. I'm so happy to hear that you enjoyed the room and had the chance to bike ride over to Assateague and enjoy the trails. We are the closest accommodation to the Wildlife Refuge. Please come back and see us again for another great stay.

""some things never change!!!""

5
Reimann2014, Kennett Square, Pennsylvania 06/05/2019

You can repeat what we wrote in the fall. This is a special place for us. We have 2 rooms for 3 nights, connecting. The staff is beyond excellent, they have become like family,welcoming us 'home'. The rooms are CLEAN..a special feat when the grounds are sand. Breakfast good, room to spread out ...not rushed. Thanks Kitty and Ann. We met the owner this time..nice! There is always much more we could say...................service terrific, staff amazing...........

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much and we were happy to welcome you back home! Thank you for your comments on our enlarged breakfast room. It has definitely been a huge help for our guests and breakfast staff. We love Kitty and Ann and we appreciate that you mentioned them. We are so happy that you and your family continue to come back every year and greatly appreciate your wonderful comments. We look forward to seeing you again in the fall and have a great summer.

"Beautiful Island"

5
Lindsey K, Westfield, United States 06/05/2019

My daughter and I came down for the weekend to check out the wildlife. Best Western is beautiful and the staff is so friendly. I would highly recommend! It's right near the wildlife reserve, I could see the light house from our deck, horses that are fenced in for her to feed right across the street and everything is so close by. Will be back someday soon!

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Hi Lindsey and thank your for your review. We're so happy to hear that you and your daughter enjoyed your stay with us. We appreciate your kind words and please give us a call when you are ready for your next visit.

"Weekend stay"

5
sco02862, Sayville, New York 06/05/2019

Room was clean, breakfast was good, front desk staff and housekeeping friendly and polite . Trolley service to get around the island is in front . Great view of the lighthouse. Pool area and pool were clean, with seating.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much for staying with us and for your kind comments. It's so nice that the weather is getting nicer for folks to enjoy the pool and the extra patio seating for breakfast. We hope you enjoyed your stay and maybe saw some ponies too. Please come back for another visit with us.

"A great place to stay !"

5
User 05/05/2019

Nice room, so clean and quiet, amazing bed, balcony and view on the pool... But the best in this hotel is the staff, everybody is so smiling, welcoming, kind... They all make you feel like home, like a part of a family ! just wonderful !! And the location is perfect, just at the entrance of the Park... The perfect place to stay !

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Hi Melanie and thank you for a great review. We appreciate your kind words about the staff and want everyone to feel like family when they are here. We love hearing how convenient the location to the Refuge is for our guests. Please come back for another visit.

"Consistently great service at this conveniently-located hotel"

5
Jared K, Frederick 05/05/2019

For the past several years, my family and I have visited Chincoteague twice per year, and we relish these opportunities to get away to a truly wonderful beach setting that is unlike anything else on the East Coast. Rather than the overly developed, tourist-crammed experience offered by Ocean City, or most other beach resorts in the region, Chincoteague offers easy access to the Assateague Island National Seashore. While you won't find a boardwalk, or a jillion t-shirt and nicknack shops packed onto its waterfront, you'll find a uniquely serene and undeveloped, wild seashore, as well as small crowds, great walking and biking trails, the famous ponies, and, when the water temp is warmed up, some great swimming, body surfing, and yes, surfing, along with the occasional pod of dolphins just offshore. In addition, space nerds like me will enjoy easy access to the visitor center for NASA's Wallops Island Flight Station, located just off-island. If you time your visit well, you may be able to witness the launch of an Antares resupply mission to the International Space Station; we saw our first - a night launch - from the balcony of our third floor room at the Best Western in 2015, and it was amazing! Part of what makes our time in Chincoteague so enjoyable is our selection of the Best Western as our hotel of choice on-island. Since our first visit several years ago, our experiences have been marked by a facility that is well-maintained and family-friendly, a free breakfast that tends to make everyone happy, and a customer service experience that has been uniformly excellent. It's quite clear that the ownership and management of the hotel emphasize service, friendliness, and hard work in their staff members, as these traits are consistently displayed by each of the front desk, housekeeping, and maintenance staff members we've ever encountered at the hotel. While the room rates are very reasonable, and the amenities and facility are absolutely terrific for families, it's the customer service ethos and friendliness of the staff that really makes this hotel a "must", over and over again. This sort of consistency is difficult to achieve, but they've managed to pull it off, and it in so doing, have succeeded in making an already relaxing destination even better.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Hi Jared and all we can say is WOW!!! Thank you so much this awesome review. You have covered everything from the bridge to the beach. The best part about Chincoteague is the quaintness and serenity. We greatly appreciate wonderful guests like you who come back every year. Our staff wants everyone to feel like family and that they are coming home. We hope to continue to be your home away from home and look forward to your next visit to Chincoteague.

"best place in town"

5
User 02/05/2019

we have options to stay at different hotels, individual homes or Bed and breakfasts....but each year we decide to go to the Best Western...The staff is on their toes...customer service is always with a smile, even on the phone you can tell they are happy to assist you...will be going again soon.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Hi Stan and Ollie(love this) and thank you so much for choosing to stay with us during your visits to Chincoteague. Thank you so much for your kind words regarding the staff. We want everyone to feel like family when they are here. We look forward to having you back with us again.

"Excellent experience"

5
User 29/04/2019

Was so pleased with both our room and the friendly staff. Our room was everything you would expect, well laid out with 2 sinks and all the extras. One of our best hotel stays at a very affordable price.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Hi Fred and thank you for your kind review. We are so happy you were pleased with the set up of your room and the staff. Please come back and see us again.

"Certifikid: two night stay"

4
User 29/04/2019

Great location, friendly people, and yummy breakfast! It was accessible to a lot of the restaurants and the park. I wish they cleaned our room on our one full day stay but otherwise, I would go back to this hotel again on our next visit.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Thank you Eileen for your kind comments about the hotel. I am sorry for the inconvenience due to the housekeeping issue. We are glad to know that you will come back for another stay with us and we look forward to seeing you again.

"Thanks Best Western Chincoteague Island"

5
nool_11, Hightstown, New Jersey 28/04/2019

This hotel was a perfect choice!! Clean as a whistle! The front desk attendants and all the people who worked there were pleasant!! Location was great right next to bike trail which made it easy for kids to start their ride without riding on road with traffic! Perfect choice! Thanks Best Western!

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Thank you for your kind words about the staff. We love the bike trail that they built a few years ago. It definitely has been a great addition to the island. Please come back and see us on your next visit to Chincoteague.

"Best hotel location"

5
User 25/04/2019

My daughter and I just returned from a quick getaway to the island. This hotel is the closest to the park . The front desk is awesome ! the housekeeping staff is on point and the free breakfast and fair rates made it a no brainer . We rented some beach equipment and bikes from literally right across the street. We stayed on the third floor with a good view of the lighthouse .. and McDonald's is right across the street too. Our room looks like it was newly remodeled; the beds are comfortable; very clean and the staff did an awesome job of keeping it that way . Will definitely return to stay again our next trip to Chincoteague ..... did I mention free check in cookies ?

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Hi Christine and thank you for such an awesome review. It sounds like you had a busy,fun time while on Chincoteague. We're so happy that the staff was helpful and that you enjoyed breakfast and the room. Please come back and see us again and we'll still have cookies to handout.

"Excellent service and great location!"

5
Souttie, Woodbridge, Virginia 24/04/2019

Our first time to Chincoteague and will be back! The hotel was clean, comfortable, and Christa (at the front desk ) was amazing!!! She helped us with suggestions on where to go and eat. I had noticed a billing error and once I let Christa know about it, she took care of it right away! The breakfast was really good and hearty- menu changed slightly but my favorite (sausage gravy and biscuits) was available during our stay. Nice outdoor pool but it was too cold to go in.

"Fresh Rooms for Viewing Launches"

5
Goawayfaraway, Bloomington, Minnesota 23/04/2019

The room was super clean, modern, and comfortable. Housekeeping staff did a great job keeping the room fresh and clean without disturbing my personal preferences, which is great attentiveness to detail! Every staff member I interacted with during my short stay was extremely professional, kind, and upbeat. There was a nice dining area for the continental breakfast, and a fairly good selection of foods. There were coin-operated laundry facilities on site, but no gym facilities. I happened to be staying during a rocket launch at Wallops Flight Facility, and I had a great vantage point from my hotel room! (Binoculars would have helped, but even without, I could still see it clearly. So cool!) It was definitely a great place to stay, and I would stay here again.

"Relaxing and great place The Best"

5
TreasureTreeWire, Stuarts Draft, Virginia 23/04/2019

Enjoyed our beautiful Easter Weekend and My Birthday. The staff even made it better with surprising me with flowers. Had a great time with family. Had 2 room and just so comfortable and clean. Best time ever. You all made it great.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
We're so glad you spent Easter here with your family and Happy Birthday again! It sounds like you had an enjoyable weekend and we appreciate that you came back to see us again. We look forward to seeing again.

"Best Western Chincoteague"

5
User 22/04/2019

I love to stay here when I come to visit Chincoteague. The location of this hotel is excellent being the closest one to the national Park. The staff treats us like kings and queens, and have gone above and beyond on many occasions. The rooms are always impeccably clean and quiet. Hotel is well maintained and updated as needed.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much for choosing to stay with us when you visit Chincoteague. Thank you for your kind words about the staff and the rooms. We look forward to your next stay to your "castle" on Chincoteague.

"Beautiful room, great view"

5
tifanya7480, South Portland, Maine 19/04/2019

We stayed here following a rocket launch from the Wallops Island Flight Facility. The staff was very friendly. The room was exceptionally clean, well decorated and had a balcony from which we could see the Asateague Lighthouse. Breakfast was great..yummy sausage gravy and biscuits, plus eggs and waffles, yogurt and fruit, etc. Wish we could have stayed longer. Also...right across the street from McDonald's and next door to the museum. Wish we could have stayed longer.

"Wow. This is a Best Western?"

5
HoustonTexasDad, Houston 18/04/2019

My family and I stayed here to see a NASA launch. It was the last thing available on the island and I admit, my previous Best Western stays were uneven. But we loved the room. Very comfortable, plenty big enough and convenient to everything. Staff was helpful and pleasant. Would definitely stay there again.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Hi Dad and we are so glad we could be the Best Western that changes your opinion. We are extremely proud of our property and so glad that it shows. The launch day was very exciting and we all watched it from the grassy area near our hotel pool. Thank you for your kind comments and please come back and stay with us again.

"BW Chincoteague"

5
Jane F, Andover, Massachusetts 18/04/2019

This is the perfect place to stay if you are visiting the wildlife refuge. It's a short walk there, easy access to bike rentals. Hotel is clean, neat, great parking, cookies on arrival, big breakfast, all amenities. Friendly, helpful staff especially Tiffany.

"Excellent Motel"

5
jablanks, Java, Virginia 17/04/2019

This Best Western is the best! Very clean with large spacious room. Bathroom is excellent with separate dressing area. Floor length mirror on the wall opens to the ironing board and iron. Staff is extremely friendly and helpful. Very nice breakfast and eating area.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much for your kind comments about the guest room and breakfast area. We're glad the staff was helpful also. Please come back and stay when you are on island again.

"Great Hotel"

5
User 16/04/2019

The Staff was very friendly and knowledgeable. The rooms are very spacious, clean and modern. The beds are new, firm and very comfortable. The bathroom was clean and modern. The breakfast was outstanding with several options.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Hi Paul and greetings from Chincoteague. Thank you so much your awesome comments. We get a lot of complements on our breakfast and glad you enjoyed it. Please come back for another stay.

"Wonderful staff, very nice hotel."

5
User 09/04/2019

The staff is equal to the best and friendliest I've seen anywhere. Rooms are comfortable, breakfast is good and the location is perfect for photographers like me. Our entire group was very pleased with this hotel.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much for the great review. We are so happy you and your group enjoyed your stay with us. Please come back and see us again.

"Great place to stay"

4
User 06/04/2019

our room was clean and well appointed. The staff was super friendly and helpful. Breakfast was good, hot and ready.Pretty views and ponies nearby. they were in the process of sprucing up around the building but it didn't bother us at all. beautiful area.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Greeting from Chincoteague and thank you so much for staying with us. We are very excited to be finishing up our veranda area and having folks enjoy the new area. Hopefully you can come back and see the finished work. Thank you for your kind words.

"Best of the Best Westerns EVER!!!"

5
User 05/04/2019

Everything about our visit was perfect, from the very hospitable staff to the spotless room. Kudos to management and staff for making our stay in Chincoteague perfect! Their dining suggestions were spot on and even offered to make the reservations.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
We're so happy to hear how much you enjoyed your stay. Thank you for your kind words and glad the staff was helpful in making your dining choices. Please come back for another visit.

"Home away from home"

5
User 23/03/2019

For many years my husband Thomas Baird II and I have come to Chincoteague and stayed at the Best Western for our Anniversary. This hotel is amazing. You feel like you are at home and have comfort like no other. The cleaning crew lead by Tanya do an expert job in keeping the hotel very clean. Kitty and Ann make sure our breakfast is top notch and so delicious. Tara our housekeeper did a great job. The staff are always accommodating and seem to be sincerely happy to see us. Dawn, Tanya, Kitty, Sandi, Christa, Tiffany, Ann, Tara and Gary have made our experience every year one to remember. I hope the owners Scott and Lisa know they have a wonderful team. We met them for the first time and were so happy to do so. The upgrades the hotel has made will attract many visitors. We will continue to come back to the Best Western in Chincoteague for many years to come. Thank you for making our Anniversary a wonderful and blessed one. Thank you, Tom and Karen Baird

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Greetings Karen from Chincoteague! Thank you so much for your awesome review! We love our entire staff here and so glad you were able to meet so many of them. We appreciate that you choose to stay with us to celebrate your anniversary and sounds like you had a great time. We look forward to your next stay with us.

"Great service"

5
User 21/03/2019

Excellent service at the front desk. We always stay here when we go. Staff is friendly and accommodating. Questions about the bill were addressed instantly and professionally. I look forward to staying here again.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Hi from Chincoteague and thank you for choosing to stay with us again. We love having our familiar faces visit with us. Thank you for your kind words about the staff and we look forward to your next visit with us.

"Visit to Chincoteague National Wildlife Refuge."

5
jack-jean-21054, Gambrills, Maryland 15/03/2019

As birders Chincoteague NWR and Assateague Island are birding hot spots that we visit on regular basis. We always stay at the Best Western which is about 30 seconds from the entrance to the NWR. We have stayed here numerous times and have never been disappointed. The staff is friendly and almost like staying at home. The rooms are spacious and quiet. The morning complimentary breakfast is a great way to start the day. You can easily bike from this hotel right in the refuge on the bike trails without getting on any road. The marsh is right next door when you can walk out and listen for Rails (depending on the time of year). Restaurants are minutes away - some are closed during the winter season. Always a great visit.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Wow, what an awesome review and thank you so much for your kind words. We are so glad that you chose to stay with us and we greatly appreciate your visits. We are looking forward to spring and to your next stay.

"Spectacular Stay at the BW"

5
User 12/03/2019

We love staying at the Best Western Chincoteague Island! It has become one of our favorite experiences each spring. We're close to Assateague, and can enjoy all the island's nature, as well as educational centers and galleries. Our stay at BW was tops -- friendly staff, great accommodations, and tasty hot breakfast. Love listening to the wind whisper through the pines and the birds chattering away. When we get tired of nature, we can always head into town and take in some of the galleries or grab some home-made ice cream. Can't wait to return next year!

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Hi Joyce and thank you so much for your kind words. Thank you so much for choosing to stay with us and we are glad you keep coming back. We are looking forward to the warmer weather and apparently the birds are too! We look forward to seeing you again next year.

"A great place!"

5
User 11/03/2019

This was my second visit, and it was just as great as the first! The staff is wonderful, the rooms are spacious and clean. We got exactly what we went for, which was a relaxing weekend of family time. And the breakfast was great too, i loved it last time and it has been expanded now!

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Greetings from Chincoteague Jennifer and thank you for coming back to see us again. We're so happy to hear that you had a great weekend away with the family. Our expanded breakfast area has made been one of our best improvements. We hope so see you back with us again next year.

"Another awesome visit!"

5
ctshoregirl, Madison, Ct 01/03/2019

How is this hotel not rated #1 on Chincoteague? I have said it before and I will say it again: best hotel experience I have ever had. (Third year in a row) This is the kind I place you will want to come back to, it feels like home. The nicest most welcoming folks you will ever meet. Clean and comfortable rooms, and nice views of Assateague. The revamped breakfast room is lovely with additional fresh hot breakfast options. The beds are super comfy and you will sleep great! I stayed in a queen room, which has ample room to spread out. Table and chairs, a comfy chair for watching tv, bath tub, in room coffee and fridge/microwave. It has all you could need. Did I say the nicest folks anywhere?! The love and pride put into running this hotel really shows.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Wow...what a great review! Thank you so very much for choosing to stay with us and for taking the time to write so much about your experience with us! It is always nice to hear that our hotel is providing the best hotel experience from the staff, breakfast and to feel like feeling like you've come home. Thank you for mentioning our renovated breakfast room and the comfort of the rooms...all things we love to hear from our guests! We appreciate your business and hope you will return and visit with us again soon!

"World Class"

5
gail30856, newport news, va 06/02/2019

Welcoming staff, super clean room. They even had a cover on the remote to let you know it was cleaned before your use. The breakfast was super. Gravy and biscuits, cheese omelets, waffles, yogurt. The staff is so nice. Will stay there again in a minute

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much for your kind comments. We're glad you enjoyed the breakfast selection. We think the staff is pretty nice too and please come again for another visit.

"The rooms were clean and spacious, staff was friendly, and service was excellent."

5
User 04/02/2019

The room was clean and spacious. The staff was efficient and friendly. The ground floor room have an area to sit outside in warmer weather. The breakfast was quite good, with a variety of food items. The hotel is quite close to Chincoteague National Wildlife Refuge, so the location is great if the refuge is your primary destination. The rates were off season and I felt were quite reasonable.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Thank you Larry for the kind words, Sounds like you really enjoyed your trip and stay with us. We look forward to seeing you again.

"Great place to stay with excellent service"

5
PhilK34, Arlington, Virginia 04/02/2019

I stayed here last weekend here for a birding trip and am extremely satisfied with this hotel. The staff was extremely friendly and helpful, the room was extremely comfortable, the all-day coffee and hot chocolate station was a treat, and the full breakfast was an excellent way to start the day.

dawn b, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much Phil for your kind comments and we're so happy you enjoyed your stay. We hope you enjoyed the wildlife refuge too. We hope to see you during another trip to Chincoteague.

"Our anniversary weekend"

5
jg389, Harrisonburg, Virginia 15/01/2019

What an excellent hotel! We stayed here on our 30th anniversary. The staff had a surprise in our room-champagne! The room was ultra clean and still smelled fresh the next day. The breakfast was outstanding. The staff were very friendly and the grounds were very well maintained. A must stay on Chincoteague Island.

Dawn B, General Manager at Best Western Chincoteague Island, responded to this review
Happy Anniversary again and we are pleased you enjoyed the little surprise for you. Thank you for your kind words about the room, staff, and breakfast. Our staff works very hard to provide an awesome stay for our guests. We hope you will come back and see us again.

"Very clean.....very friendly."

5
Tom O, Center Twp. 12/01/2019

The staff were friendly and knowledgeable. The room was clean with nice amenities. There was a nice warm, fresh breakfast selection. Perfect location for birders and hunters in the winter being adjacent to the bridge leading to Assateague National Wilflife refuge. Great offseason rates. Highly recommend.

Dawn B, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much for your kind comments. It's nice to hear you liked our hot, complimentary breakfast and enjoyed the Wildlife Refuge. We hope you will come and visit us again.

"Best location, super clean, very friendly staff"

5
Ana34043, Philadelphia, Pennsylvania 23/12/2018

I stayed again at this BW twice recently, first to watch the launch of the Antares rocket (Nov 17) and then to watch the Geminids meteor shower (Dec 11). Best location in the island! A 2 minute walk to the bridge at the entrance of the Wildlife Refuge provides an unobstructed view of the launch (best kept secret, I am feeling guilty for making this public). No need to drive to the Wallops Island visitor center and fight traffic there. For meteor shower watching, a spot on the bridge past the barrier offers a decent view (blocking lights from the nearby McDonalds and lighthouse). Otherwise, the causeway is a short drive away. For Wildlife Refuge visitors, one can just walk or bike into the Refuge from the hotel. Besides location, the friendliness of the staff and the impecable rooms make this Best Western a great choice for a stay in Chincoteague.

Dawn B, Owner at Best Western Chincoteague Island, responded to this review
Greetings from Chincoteague Ana. Thank you so much for your awesome review. It's very exciting to watch the launch since we have a great view of the launch pad from the hotel. Folks enjoy that we are the closest accommodation to the Wildlife Refuge and the easy walking, biking or driving to Assateague. We appreciate your stay with us and look forward to your next visit with us.

"Love it staying here for the last 30 years"

5
User 17/12/2018

Love the rooms and the staff very friendly, Breakfast space is a little tight but you can eat outside and look at the lighthouse from your table. The Sadest thing is i cant get there every year. Rooms are a good sizw and we love sitting on the Balconly taking Bets when the Lighthouse is going to turn on at Dusk.

Dawn B, General Manager at Best Western Chincoteague Island, responded to this review
Greetings from Chincoteague Susan. Thank you so much for your kind words. We have recently renovated our breakfast space to double the size which has been and folks have been very excited about this. We look forward to having you stay with us for many more years to come.

"Unbelievably awesome"

5
User 09/12/2018

My brother and I went up for a couple of nights to do some hunting, they asked if we needed breakfast and what time we would be getting up. When we told them 4:30 am, they said no problem, they would have a hot breakfast ready, and they did! The room was very nice and clean but the service was unbelievable. They were all so nice, but hot breakfast at 4:30am blew us both away. Great job Best Western Chincoteague, I'll be back again!

Dawn B, General Manager at Best Western Chincoteague Island, responded to this review
Hi Lewis, Greetings from Chincoteague and hope you had a good time hunting. Thank you for your kind words and we're so glad you enjoyed having breakfast available early for you. Please come back and see us again.

"STILL THE BEST DECADES ON"

5
k w, Bethesda, Maryland 30/11/2018

We have been staying at this hotel since 1984. Most of the rooms on the second and third floor closest to the national park have a lovely marsh view any time of the year. The rooms are overly large, clean, neat and with comfortable beds. There is a frig, microwave and keurig single brew. Pluses are two bathroom sinks and a heater in the tub/shower area. This is especially appreciated during winter stays. The staff is helpful and on duty 24/7. Breakfast are varied and delicious. You can go for healthy, but there are many temptations. The only caveat: on a recent stay in the corner third floor, a wind chime on the deck of an adjacent private home pinged day and night in the wind. If you are susceptible to noise at night, bring earplugs. There is not much to be done about this. In the winter, a stay here is a peaceful respite. In the summer, it is still more peaceful than others hotels.

Dawn B, General Manager at Best Western Chincoteague Island, responded to this review
Hello and thank you for the kind words and the lovely description of our rooms. You are definitely a faithful guests over the years and we truly appreciate that. We also enjoy the quietness of this time of year after the busy summer. We look forward to your next stay with us.

"Charming"

5
Nancy11111, Boston, Massachusetts 27/11/2018

A few extras made this a great stay. I especially appreciated two sinks and two full length mirrors. The room was very large, certainly large for four adults to stay together without getting on each other's nerves. Breakfast had a good variety of delicious choices. There was even a Southern nod to the location with biscuits and sausage gravy. Everyone was pleasant and helpful.

Dawn B, General Manager at Best Western Chincoteague Island, responded to this review
Greetings from Chincoteague! we are so glad you found the room more then accommodating. They say that breakfast is the most important meal of the day and happy enjoyed what was offered. Thank you for your kind words about the staff and we look forward to seeing you again.

"Great location and service"

5
Venture49353480241, Baltimore, Maryland 24/11/2018

Excellent location for visiting the wildlife refuge - it is the last hotel before the entrance and you can easily bike into the park. Very friendly staff and comfortable room for a very good price. Breakfast was plentiful and varied. Will definitely come again!

Dawn B, General Manager at Best Western Chincoteague Island, responded to this review
Hello and thank you for your great review. We're glad you found the hotel accessible to the wildlife refuge by bike. That is a great way to get around and stop when something catches your eye. Thank you for the kind words about the staff,room and breakfast. Please come back and visit with us again.

"What a breakfast... and a rocket launch"

5
Andrea G, Ivrea, Italy 23/11/2018

Great place to stay; conveniently located close to the entrance of the Chincoteague national park (or whatever is called :-)) Nice and clean rooms, well tended daily Superb breakfast with a complete choice of salty and sweet items Definitely recommended

Dawn B, General Manager at Best Western Chincoteague Island, responded to this review
Hello and thank you for your kind words about the rooms and breakfast choices. Hopefully you were able to see the rocket launch that Saturday morning too. Please come back and see us again.

"My 2 night stay over the weekend of 11-16-18 to 11-18-18"

5
John L, Pequea, Pennsylvania 19/11/2018

I thoroughly enjoyed my experience at the Best Western Chincoteague. The room was super clean, the service was excellent. The front desk person even helped me to get the wi fi connection for my laptop. The breakfast was excellent also. Very adequate and tasty food selection. We were in Chincoteague to visit the National Park and the motel is situated right outside the park so we didn't have to drive far to get there. I will definitely be using this motel again the next time I come to the island.

LoveTravel48347, General Manager at Best Western Chincoteague Island, responded to this review
Thank you so much for your kind words. I'm glad we were able to help you with your laptop. We look forward to seeing you again to visit the islands. DawnB General Manager

"Great value and location"

5
User 18/11/2018

Had a great stay at Best Western Chincoteague. Its in a great location just outside the wildlife reservation and near the NASA Wallops facility. the front desk was very friendly and engaging. The rooms were clean and great for sleeping after long days. The hotel was a great price as well.

"Great hotel to see a rocket launch"

5
Getaway05953668548, Hagerstown, Maryland 18/11/2018

The launch was delayed twice, and each time, a member of the staff contacted us to see if we wanted to change a reservation. The rooms have been nicely renovated, and everything was sparkling. Everyone was kind and helpful, no exceptions. I highly recommend this hotel.

"Chincoteague visit"

5
Meander28646, Belvidere, NJ 14/11/2018

We have stayed at this Best Western many times. They continue to improve and upgrade the facilities, and we will continue to use this as our headquarters when we visit the island. It is so close to the Wildlife Refuge, which is where we spend most of our time.

"Hats off to the employees!!"

5
User 12/11/2018

I arrived at Best Western on a Friday evening, was checked in with no problem. The front desk person, Hendrick, I think is name was, was very courteous and friendly.(I hope I have his name spelled right). I found the hotel and room to be very clean, neat, and well maintained. They seem to put an emphasis on being friendly as everyone I had contact with was very nice and helpful in any way they could. It's clear they take pride in doing their job. The breakfast was very good with a varied selection of items. My stay was short, two nights. On checking out I found that I had locked my keys in my vehicle much to my dismay. I went to the front desk and Hendrick was again on duty. I explained my problem and he made a phone call to a local lock smith who, for an exorbitant price, would come in an hour. Hendrick, being helpful, called around and was able to get the local police to open the door at no charge. The officer came but was unable to get me into my vehicle. At this time another guest approached the desk and hearing of my dilemma offered to help. He just happened to have lock smith tools with him and he got me into my vehicle in short order. What are the chances of that! I wish to thank Hendrick, his co worker Tanya, who went beyond my expectations for helping me and another worker whose name I did not get. All of these employees made a very unpleasant situation seem better just by their friendly nature and willingness to help with suggestions which ultimately got my problem resolved. So Tanya, Hendrick and the other employee, I wish to thank you all very much. To the guest with the tools, who ever you are, may you have safe travels. Sometimes in our travels through life we meet people who are exceptional and the employees at Best Western are, indeed, exceptional. To help a person, a stranger no less, through a trying experience shows the dedication of these employees. If it were up to me I'd give them a raise. I'm sure their attitude is a factor in guests returning for their stay. Again, thank you all very much.

"Best Western is the best"

5
User 12/11/2018

This place was clean, the staff were pleasant, temperature in the room adjustable to our comfort, beds comfortable, breakfast huge & delicious, close to everything we wanted to see, and they even had two complimentary individual bottles of champagne on ice for my husband's birthday. We have stayed there many times and will definitely return again.

Dawn B, General Manager at Best Western Chincoteague Island, responded to this review
Thank you Susan for your kind review. We are so glad to have joined in the birthday celebration while you were here! As always it was a pleasure having you here with us and look forward to seeing you again soon.

"We Keep Coming Back"

5
amygC6037GV, Tyrone, United States 07/11/2018

From the time you enter the hotel until you leave, you feel like part of one big family. The smiles and greetings that you receive are truly genuine. And the chocolate chip cookies at check in are delicious! The room are spacious, comfortable and clean. The Continental Breakfast has a variety of foods to choose from and very delicious. We have stayed at this hotel 9 times since 2014, and each stay has been so relaxing and stress free.

Dawn B, General Manager at Best Western Chincoteague Island, responded to this review
Thanks Amy for the wonderful review! We love seeing you! Coming to BWCI is like coming home -- for us and you! Hope you have a wonderful Thanksgiving with blessings abound.

"They treat you like family"

5
User 05/11/2018

We have been staying at this hotel for many years now. From the first trip to this past trip, we have always received warm welcomes, friendly service, and a safe clean environment. The newly renovated breakfast area is spacious and the variety of items available is amazing.

Dawn B, General Manager at Best Western Chincoteague Island, responded to this review
Thank you Sam! It is always wonderful having you back again with us! Thank you for your continued support. We are glad you are enjoying our expanded breakfast space.

"Great stay!"

5
User 04/11/2018

Everything about this stay was excellent: convenient location (very close to the reserve entrance), clean room, comfy bed, fresh-made cookies at check-in, great staff, and extensive breakfast. I'll definitely be staying here again!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague Island! We are always happy to hear that our guests had a "great stay"! We thank you so very much for choosing to stay with us during your visit to Chincoteague Island AND for the great review! It is even better when our guests say that everything was "excellent"! We are delighted you enjoyed our ideal location, clean & comfy room, friendly & helpful staff and plentiful breakfast. We truly strive to exceed our guests' expectations and we are so glad you enjoyed your time with us! We appreciate your business very much and are so happy to hear that you plan to return...we look forward to seeing you!

"Nice hotel. Closest hotel to the National Seashore"

5
fishlove, Lititz, Pennsylvania 02/11/2018

Excellent location very close to Assateague National Seashore. Very friendly staff and good, free hot breakfast. Nice, large, well-equipped rooms with fridge and microwave. The common areas are clean and comfortable.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague Island! We thank you so very much for choosing to stay with us during your visit to Chincoteague Island AND for the nice review! We are so glad you enjoyed our ideal location, friendly staff, plentiful breakfast and well appointed & clean comfortable rooms! Please know we appreciate your business very much and hope you will return and visit with us again soon!

"Closest hotel to the wildlife area and very helpful friendly staff"

5
PublicLibrary, Karpaz Gate Marina 01/11/2018

Comfortable room, good breakfast with lots of choices and very friendly staff. We gave stayed here several times and have always enjoyed our stay. Oatmeal, different breads, waffles, eggs, bacon and sausage gravy with fruit and juice and tea, coffee and hot chocolate options. Welcoming to all ages. Rooms are non-smoking. I don't believe you can bring your pet but they aren't allowed on Assateague anyway. Beds very comfortable!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and happy fall! Thank you so very much for choosing to stay with us again AND for the great review! We are so glad you found the room comfortable, the breakfast plentiful, the staff friendly & helpful and the location ideal. We appreciate your business and thank you for being returning guests and it is always nice to hear that our guests enjoyed their stay! We hope you have a wonderful fall and look forward to seeing you again soon!

"Always a delight!"

5
Travelerreluctant, Vermont 31/10/2018

We have been staying at this motel since before it was a Best Western, starting back in the early 1980's. We have never been disappointed and return annually for birding and just enjoying the different scenery. This year they greatly improved their breakfast area by expanding it and making it easier to get around. The area is spotless and offers a lot of good breakfast selections, and trays if you want to take something back to your room. I always enjoy my morning tea, toast and complimentary newspaper while sitting in the breakfast area. The room has some updated elements, too, such as new curtains and a new chair (or maybe just reupholstered). In any case, the rooms are always clean, neat, and well-appointed. We always ask for a 3rd floor room which has great views of the marsh and lighthouse, especially at sunset. As long as we are able to make the trip from up north, we will continue to make this motel our home away from home. The proximity to the refuge can't be beat, and it's an easy walk/bike to that area. We highly recommend it!

"Welcoming well-positioned high-class motel"

5
User 30/10/2018

This is our favorite hotel in Chincoteague, with an efficient and friendly staff, bright rooms and proximity to nature and the beach. The common areas are clean and comfortable. It has a nice pool. It looks out on nature.

"Relaxing stay"

5
Verna S, Pasadena, Maryland 29/10/2018

Stay here in the summer with granddaughters and enjoy every moment. The hotel is always perfect and trouble free. It's like a home away from home but you do nothing but enjoy yourself. The staff could not be more accommodating. They go out of their way to make your stay the best possible. This was our first fall visit and it was great.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Verna! We are so glad you decided to come back in the fall and visit with us! And we are so glad you had a relaxing stay! Thank you so much for your stay with us, your continued patronage AND the great review! We love to hear our guests refer to the hotel as their "home away from home" and that is our greatest compliment! We hope you made some special memories with your granddaughters and we look forward to seeing you again soon!

"best hotel on chincoteague"

5
jelkin, urbanna 25/10/2018

the staff is wonderful.Rates are great.They fixed breakfast at 5:15 am so we could be hunting on the Chincoteague National Wildlife Refuge one half an hour before sunrise.facilities are good and the location is almost adjacent to the refuge

"Great Hotel"

5
User 23/10/2018

This hotel was excellent! The staff were all very friendly and accommodating, even when our 4 year old had a syrup..."incident" in our room from the breakfast. The breakfast was great! Hot food, make your own waffles, fruit, coffee! All good. The maids did a great job cleaning, and respected your wishes if you didn't want maid service for the day. Each room has a balcony, which was an unexpected surprise. We went in October, so the balcony wasn't utilized as much as we would have liked, but it;s great to know they have it. Over all, I would definitely recommend this hotel. You are right across from a McDonalds, which isn't the most exciting view, but everything else was excellent. I would definitely recommend this hotel based on service and location to various attractions/entertainment.

"Great Location, Nice place"

4
Jim S, Southington, CT 22/10/2018

Nice place to stay when visiting the area. Older location but kept up very well. Staff are all pleasant and cheerful. Very close to the bridge that leads to the park. There is a bike path along the bridge which is separate from the vehicles and very safe. You can avoid the $20 entrance fee by riding your bikes over. Only a few issues with the hotel. If you are a light sleeper get a top floor (only 3) as even walking above can be noisy. The breakfast area is a little tight so finding a table during a peak time can be a little challenging.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Jim and happy fall! Thank you so much for choosing to stay with us AND for the nice review! We are so glad you enjoyed the friendly staff and our ideal location. We truly hope you had a pleasant and enjoyable stay! We appreciate your business very much and hope you will return and visit with us again soon!

"EXCELLENT PLACE"

1
jablanks, Java, Virginia 20/10/2018

Excellent, clean place to stay. Nice spacious rooms and bathroom with separate area for shower and vanity/sink/ dressing area. Very quite. Excellent breakfast with spacious eating area. Very helpful staff.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague Island! We love to hear from our guests that their stay with us was excellent! Thank you so much for choosing to stay with us and for the great review! We appreciate your business very much and hope you will return and visit with us again soon!

"Fall getaway"

5
MaryAnn H, York, Pennsylvania 16/10/2018

Just got back from a long weekend in Chingoteaque VA. Stayed at our favorite hotel Best Western. Very pleased once again. Staff is very helpful and friendly. Very clean, some new updates and rennovations in our room. Great continental breakfast. Closest to the beach and nature trails.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague Island! We thank you so very much for the great review! We are so glad you returned to the Best Western Chincoteague Island and we thank you for your kind words! We are delighted we are your "favorite" hotel and we will continue to strive to exceed your expectations! We appreciate your business very much and look forward to seeing you again soon!

"A lovely place to stay"

5
beachy2345, Roanoke, Virginia 10/10/2018

This is our second year staying for a family get away. Two rooms, three adults and four kids. The staff is friendly and helpful. Rooms are very clean and bright. Wonderful location close to the ocean...

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague Island! It is so nice to hear that you returned for the second year for a family get away! We hope it will become a tradition! Thank you so much for your business...your continued patronage...AND the great review! We are delighted you find the staff friendly & helpful, the rooms clean and the location ideal! Thank you, again, for letting us be a part of your special family time and we look forward to seeing you next year!

"Awesome and fantastic Staff"

5
aisar_11, Fairfax Station, Virginia 08/10/2018

clean room, accommodating and friendly staff, very good breakfast and of course convenient location close to the park entrance. The pictures on the hotel website are accurate. There are 2 of us and our 21 yr old son, the 2 queen beds are spacious and comfortable. Breakfast include large variety of cold and hot items including fresh fruit, cereals, scrambled eggs, sausages, bagels, breads (yes wheat too), yogurt, waffle machine, also fruit and coffee available all day.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague Island! Everyone at the Best Western Chincoteague Island wishes to thank you for your stay with us AND for the great review! We are so glad you enjoyed your clean room, friendly & helpful staff, hearty breakfast and ideal location! We hope your visit was pleasant and enjoyable and we hope you will return soon!

"Outstanding Stay"

5
Dean_Amy-2004, New Oxford, Pennsylvania 07/10/2018

On our first visit to the area, we lucked out and found the best hotel! Pros: -location: the closest you can stay to Assateague Island -room: the room was spacious & clean, and EVERY room is a balcony room. -breakfast: the complimentary breakfast offered a nice variety of choices and the eggs changed from morning to morning (including scrambled eggs and cheese omelet), along with Belgian waffles, pastries, cereal, yogurt, breads, and more. The food was kept well stocked regardless of when you arrived during the breakfast hours. The staff was friendly and kept the area clean. -pool: our granddaughter is part fish and we made good use of the outdoor pool. It was a great size and ranged 3-5' deep. The pool was clean and towels were available from the hotel. -staff: saved the best for last. They were incredibly friendly and went out of their way to accommodate any request. Service is clearly a way of doing business here and it shows in every staff member we met. Cons: -difficult to find, but the only possible downside was each room was outside access; no interior access. This wasn't an issue for us in any way but I know this matters to some folks. Overall, the stay was outstanding and wouldn't hesitate to stay here again and recommend it to any friends that come to the area. The rate was reasonable and we appreciate BW military discount.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello first time visitors! Actually, WE lucked out having guests like you stay with us and we thank you so much for taking the time to write so much about your experience with us! We are delighted you enjoyed our ideal location, spacious & clean room with beautiful balcony views, a hearty breakfast, the refreshing pool area and ESPECIALLY the excellent customer service...all things we love to hear from our guests! We appreciate your business and your high recommendation and hope you will return and visit with us again soon!

"Chincoteague Best Western"

5
Elizabeth M, East Sandwich, Massachusetts 04/10/2018

What a great hotel!! Clean, friendly staff and over all a great place to stay!! Make sure while you're visiting to make it to Wildlife Preservation!! Great beaches!! Taken care of!!! Take a picnic lunch and enjoy!! Great place to get a sub is J&B's!! Preserve has great walking paths!! Bike rental right across the street from hotel!! Don't leave without seeing Chincoteague ponies!!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Elizabeth and happy fall! It sounds like you really enjoyed your visit to Chincoteague island! We are so glad! Thank you so much for choosing to stay with us AND for the great review! We are delighted you found things clean, the staff friendly & helpful and declared us to be a "great place to stay"! We appreciate your business very much and hope you will return and visit with us again soon!

"Great visit to Chincoteague!"

5
scstephe, Poquoson, Virginia 02/10/2018

Went to a Reunion in Ocean City for a few days, on our way home I want to take the opportunity to see Chincoteague I've never been there. We were only there for one day and one night really got to have a flavor of the island. The hotel was great. It was right outside the Entrance to Assateague.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and happy fall! Thank you so much for letting us be a part of your first trip to the islands! We are so glad you enjoyed your stay with us and our ideal location! We hope you will have a chance to return and spend more time...there is so much to do and see on Chincoteague and Assateague! We truly appreciate your business and hope to see you again!

"People Friendly & Very Helpful!"

5
Onthenose, Sullivan's Island, South Carolina 01/10/2018

We booked the hotel by accident. We were supposed to be on MD end of the island for an event. Unfortunately we only spent 1 night there however the room was very comfortable and the grounds were well maintained. Most of all the staff was great! We had many ?'s because of our mistake and were worried about getting to the event the next AM on time. They were very helpful. We made it to the event the next day on time thanks to their directions and suggestions.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello waylaid travelers! We are so sorry your travel plans didn't go exactly the way you had planned but we are so glad you stayed with us and that the staff was able to help & direct you to the correct destination. We are so glad you found the room to be comfortable and the grounds well kept. We appreciate your business very much and hope you will return and spend more time on "our side" of Assateague!

"Friendly people - relaxed atmosphere"

3
TheDeltaDog, Downingtown, Pennsylvania 01/10/2018

Room was recently redone - very acceptable - clean. Breakfast was just fine - the traditional spread with the Belgian waffles. Nothing special. The staff make the place really nice. Bring your bug spray.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague Island! Thank you so much for choosing to stay with us and for taking the time to post a review! We are glad you liked the newly remodeled & clean room and the friendly staff! I am concerned, however, that you only scored a 3 out of 5. I would appreciate it if you would contact me directly (757-336-6557) and let me know what we could have done to make your stay with us more enjoyable. We appreciate your business very much and want to make sure you are completely satisfied with your stay.

"Wonderful Facility"

5
User 28/09/2018

Spent 3 nights here the past week, the staff were pleasant and would go out of there way to help you. The room was well appointed and very comfortable. The breakfast each morning was good and plentiful. We plan to go back in the spring.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Rick and greetings from Chincoteague Island! Thank you so very much for your stay with us AND for the great review! We are delighted you found the staff to be pleasant & helpful, the room comfortable and the breakfast hearty...all things we love to hear from our guests! We appreciate your business very much and are so glad to hear that you plan to return in the spring...we look forward to seeing you!

"Perfect location to Wildlife Refuge"

5
Jennifer C, Saratoga, California USA 27/09/2018

This was a perfect place to stay. The staff was friendly, the room was very comfortable and large with a microwave and refrigerator, sofa, table, chairs and a pleasant balcony, and it's located right next to the refuge. We even had laundry facilities provided 15 steps away. We came back from the beach sandy, and a very nice outdoor shower was available. There's also a pool, if one enjoys those.

"This hotel sparkles!"

5
KarenCoste, Sullivans Island, South Carolina, United States 24/09/2018

So clean! So professional! So eager to provide each guest with a comfortable, affordable stay!This hotel is in a pretty location on a beautiful island. The owners of this hotel deliver a quality experience. They truly care about the folks entering into their front door, and I'm glad we did.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and happy fall! Wow...what a great review! Thank you so much for your stay with us AND your kind words! We are so happy to hear that you found things to be clean, the staff friendly & helpful and the location ideal! And yes, everyone at the Best Western Chincoteague Island truly strives to exceed our guests' expectations! We are delighted you had such a good experience with us and we are GLAD you entered through our door!!! We appreciate your business very much and hope you will return!

"No fuss stay"

4
User 23/09/2018

This BW is one of the best we stayed at. The rooms are clean and have patios. They are just straightforward hotel rooms. The free breakfast is pretty good for a hotel breakfast. Sitting down to eat is somewhat limited in space but do-able. The location of this hotel makes it an arms reach to the wildlife refuge. The on-site pool is a nice touch especially when it's hot outside.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague Island! We are delighted you found us to be one of the best you have stayed in and we thank you for choosing to stay with us and for the nice review! We are so glad you enjoyed our ideal location, clean rooms and beautiful pool area. We appreciate your business very much and hope you will return and visit with us again!

"Best Western Chincoteague"

5
crabbers7, Hampton, Virginia 19/09/2018

We have been staying at this motel for 12 years, as we travel to Chincoteague every Sept. for a week every year. Never in all the years have we ever had a bad experience. Staff is friendly and caring, room is clean and comfortable, view of the assateague lighthouse is fabulous, day and night. Close to beach on the refuge. Lots of breakfast items to choose from. We love it here the peace and quiet and all the people we have met since coming and gotten to know. We look forward to seeing everyone every year. If you want quality and peace and quiet , you should stop in for a visit sometime. Mark and Ednamae Lewis , Hampton, Virginia.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Mark and Ednamae! Wow...what a great review! Thank you so very much for being such a loyal customer over the years and for once again staying with us this September! We appreciate your business AND your kind words and are so glad you enjoy your time with us! We are delighted you always find the staff friendly & caring, the room clean & comfortable, the location ideal, the breakfast hearty and the view fabulous...all things we love to hear from our guests! We thank you for the recommendation and look forward to seeing you again next September!

"Vacation Stay"

5
User 18/09/2018

Would definitely recommend this Best Western when visiting Chincoteague Island. The entrance to the conservation area is right there. The staff are very helpful and go above and beyond. Hotel is clean and very comfortable.

"Southern Hospitality at It's Best"

5
jfranke2586, Schenectady, New York 15/09/2018

We visited Chincoteague to see my elderly Dad. We were there Sept 10-12th 2018. Just about the time everyone was gearing up for Florence. The staff are warm friendly and gracious. The room was immaculate and large. I like having 2 sinks one in the main bath and one outside the bath if you just need to freshen up while the bath is occupied. The grounds are beautiful as is the pool area. After check in we received a courtesy call asking if all was as we would like. Just exceptional customer service. Actually you felt like a guest. A special guest. All staff greeted us with a smile and a friendly hello. We were told at Assateague Island we were under emergency evacuation. We went back to the hotel and they assured us that we were fine until Wednesday am when all non residents had to leave. Check in and check out were a snap! The. Complimentary breakfast was more the sufficient. The lovely lady who took care of things made sure it was clean and well stocked. And as gracious as can be. These are people who really love their jobs you can tell in the small details which become apparent during your stay. Most definitely we would stay there again!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague Island! We hope your visit with your dad was a pleasant one and we are so sorry "Florence" put a damper on everything! We thank you so much for choosing to stay with us and especially for the wonderful review!!! We are delighted you enjoyed your room, the lovely grounds and excellent customer service! The staff here at the hotel truly strives to exceed our guests' expectations and treats our guests the way they would want to be treated while on vacation! We are truly blessed to have such an exceptional group of people as part of our team! We appreciate your business very much and hope you will indeed stay with us again (hopefully NOT during a hurricane)!

"Great place to stay in Chincoteague"

5
SurfScoter, Warwick, Rhode Island 13/09/2018

The Best Western Chincoteague Island is an excellent choice for anyone visiting the island. It is the closest hotel to the park entrance. The hotel is clean, quiet and comfortable with large rooms. The the staff is frendly and helpful. Will certainly return.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello "SurfScoter" (we LOVE that)!! Thank you so very much for choosing to stay with us while visiting Chincoteague Island AND for the nice review! We are delighted you enjoyed our ideal location, clean & comfortable rooms and friendly & helpful staff...all things we love to hear from our guests! It is so nice to hear that you plan to return. We appreciate your business very much and look forward to seeing you again soon!

"Best place to stay on Chincoteague"

5
machegezy, Bethlehem, Pennsylvania 12/09/2018

We have stayed at this hotel several times. It is the best hotel on Chincoteague in our opinion. The staff is amazing- friendly and always helpful.. The hotel is clean and well kept. The grounds are beautiful as well.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague Island! We thank you so very much for your stay with us...your continued patronage... AND the nice review! We are delighted you think we are the "best" and that you enjoy the friendly & helpful staff and the clean & lovely accommodations! We truly strive to exceed our guests' expectations! We appreciate your business very much and look forward to seeing you again soon!

"The most pleasent staff I ever met"

5
stephen-kehn, Reston, Virginia 10/09/2018

This motel had the most pleasant and helpful staff I ever met. From the time we checked in to the time we left. It was our first time to the area and they gave us directions to all the best places to go. We will definitely be staying there again.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello first time visitors! We are so glad you chose to stay with us during your first trip to the islands! We hope your visit was pleasant and memorable! Thank you so much for the nice review! Our staff truly strives to exceed our guests' expectations and we are so glad that you plan to return! We appreciate your business very much and look forward to seeing you again!

"comfy"

5
bill d, Willow Grove, Pennsylvania 10/09/2018

went there early august it was great.rooms were big and clean.stayed down at the roadway down the street a few times not again.breakfast wasnt bad.price was right since it was free.if your going to see the ponies stay here

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague Island! Thank you so much for choosing to stay with us during your visit to the island AND for the nice review! We are so glad you found things "comfy" and we hope you got to see the ponies! We appreciate your business very much and hope you will visit with us again!

"Perfect Hotel"

5
Otto B, Ellicott City, Maryland, United States 09/09/2018

I've stayed in many expensive four star hotels and none do a better job than this Best Western. Recently renovated, all the fixtures - in the rooms, bathroom, lobby, restrooms, swimming pool - were top notch and high quality. It seems as if no expense was spared. The grounds are beautiful, amazing flowers and plants surrounding the pool and the very nice patio. My wife and I sat on the patio during an afternoon rain storm and it was so lovely, you could imagine you were in the tropics. It is the closest hotel to the National Seashore but this is one place that doesn't just rest on it's prime location. We've stayed in maybe 5 or 6 hotels in Chincoteague over the years and without a doubt this is the nicest. The service was top notch and the desk clerks, a young lady and gentleman, who checked us in on Friday night (9/7/18) went above and beyond to take care of us. Everyone was friendly and helpful, from the front desk, to the food service to the maids. Rooms were spotless and looked to be brand new. The bath/shower/commode room had it's own sink and there was another outside, which is always a nice touch. The room was large with two bureaus, a dining table/desk, two very nice wooden chairs and a large comfortable easy chair. There was a also a cold refrigerator and a microwave. A nice touch I've never seen before were TWO folding luggage stands, both made from hiqh quality wood. Everything was top notch, way above motel standard and as good as, or better than, anything I've encountered in high end downtown D.C. hotels that charge twice as much. if not more. The balcony overlooked the beautiful pool as wellas the bay and we could see the lighthouse on Assateague. The balcony was spotless, along with the door glass and the tables and chairs were rustically made out of real, heavy, wood. Most hotels seem to overlook the balconies maintenance and cleanliness and the chairs and tables are usually that cheap resin. Now, this is NOT a four star hotel in that you don't pay anywhere near those kinds of prices, so the complimentary breakfast was pretty much what you would expect from a hotel that doesn't have a restaurant but still, it was at that top end of that culinary accommodation. Most importantly the coffee was good, strong and hot. And if I could think of anything at all that would make my stay even better would be to provide real glass tumblers instead of clear plastic cups with the ice bucket. No big deal for us, as we always bring our own (can't drink good whisky out of a plastic cup, you know). From now on whenever we come to Chincoteague we will be staying at the Best Western.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Otto! WOW...what an incredible review! Thank you so very much for your stay with us AND for taking the time to write so much about your experience with us! We LOVED your review and think you should come and work with us as our "Marketing Director"!!! We are thrilled that you were so pleased with your stay! We truly strive to exceed our guests' expectations and we could not have asked for better guests and a better review! We appreciate your business very much and hope you will return soon and stay with us again...we look forward to seeing you!

"Great Hotel!"

5
grayson32988, Fredericksburg, Virginia 05/09/2018

Staff was incredibly friendly and the hotel was very clean. Great accommodations - room was nice, breakfast was good and well maintained, awesome patio area out front, nice pool area, convenient location, and decent price. We will definitely be back.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague Island! Thank you so very much for choosing to stay with us and for the great review! We are so glad you enjoyed the friendly & helpful staff, clean accommodations, hearty breakfast and ideal location...all things we love to hear from our guests! We are thrilled you plan to return and we look forward to seeing you!

"Always Pleasant and Great New Updates!"

4
jennwc, West Chester, Pennsylvania 05/09/2018

Location, location, location. Honestly we were drawn to the hotel by it's location and came back because it is such a great place to stay. The recent renovations to the lobby and breakfast area are fantastic! Love that there is so much more room at breakfast time and the breakfast hostesses are always so nice! Of course, so is all of the staff there! I love staying here - the staff is so accommodating, friendly and honest in their opinions and suggestions. They truly go out of their way to make you feel at home and try to honor any special requests- which is why we keep returning and will look forward to returning again. Oh, and they have a grill! My kids love that they can walk from the hotel to go crabbing, and then return to cook them for lunch! Definitely fun island style :)

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague Island! Everyone at the Best Western Chincoteague Island wishes to thank you for choosing to stay with us and for the GREAT review! We thank you for your business, your continued patronage and for your kind words! We are so glad you enjoyed the improvements. We look forward to seeing you again and thank you for letting us be a part of your special island memories!

"Our Go-To Place"

5
Fred F, Bloomsburg, Pennsylvania 04/09/2018

I would not consider staying anywhere else on the Island. The building and grounds are beautiful and make you feel like you are in a special place on a special island. The rooms are very comfortable, the staff are very friendly, welcoming, and helpful. They really want to be sure you enjoy the island. I love the fact that the rooms are all accessed from open balcony walkways instead of sterile closed up hallways. If you are going to the island to enjoy nature, you are into it just by opening the door to your room. The location is as close to the Chincoteague NWR as you can get and a short walk across the causeway puts you right into some great birdwatching, hiking, and beach activities. If the ocean is not your thing, the pool area is quite nice and a wonderful place to relax.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Fred! WOW...what a great review! We thank you for your stay...your great review...and your kind words! It always makes us smile to know that our guests truly enjoyed their stay with us! We are so happy we are your "go to" home away from home! We loved your review and thank you for taking the time to write so much about your experience with us! We appreciate your business and look forward to seeing you again soon!

"Great staff and great value"

4
User 03/09/2018

The location is perfect and the staff is fantastic about making your stay enjoyable. If you are visiting to enjoy the Island it is a fantastic place to stay. Bring your back and enjoy exclusive beach access to some really secluded parts of island. We love staying here. We will definitely be back

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague Island! Thank you so much for choosing to stay with us during your visit to the island and for the great review! We are so glad you enjoyed the ideal location, the incredible staff and exclusive adventures! We are so delighted you love staying with us and that you plan to return! We appreciate your business and look forward to seeing you soon!

"Only place we'll stay"

4
Maria D, West Chester, Pennsylvania 02/09/2018

We have been to Chincoteague many times and now this is our favorite place to stay. We have tried other hotels, but none compare to the service and quality of Best Western. Only thing that would ever improve your stay here is an indoor pool, but May-September the pool is awesome.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Maria! Thank you so very much for choosing to stay with us during your visit to Chincoteague Island! We are delighted you have found a favorite place to stay with us! We appreciate your business and thank you for taking the time to post a review! We are so glad you were pleased with the service and quality. We truly strive to exceed our guests' expectations! We look forward to seeing you again soon!

"Excellent location, nice property and great staff!"

5
User 30/08/2018

Close to beach and convenient to town. Nice views of salt marsh. My husband had a birthday while here and the staff brought him mini bottles of champagne and Pony Tails saltwater taffy. While the original building is older, it has recently been updated inside and out. The landscaping is beautiful and the pool is nice. A great place to stay. Feels like you are visiting friends!

"The best relaxing vacation!!!!!!!!"

5
User 30/08/2018

This Best Western has the most wonderful staff I have ever experienced in hundreds of hotels I visited!!! The front desk staff, every one of them, is incredibly, beyond belief in every helpful way!! Also the breakfast staff is also off the charts, accommodating!! Besides all that, the rooms are incredibly clean, the beds are incredibly firm and comfortable, even the shower is super, the breakfast is Great, the pool is incredibly clean and really nice!! Can't say enough about this great stay!! PS. Seeing wild horses and having the greatest Seafood ever, where huge bonuses!! If you come here I hope you enjoy your stay as much as we did!! Brett and Penne.B

"Simply amazing!"

5
Pamela K, Shamong, New Jersey 29/08/2018

Everything about this place exceeded my expectations. Rooms, pool, service, convenience and the people. Better than home. Check out is early (9:30am) but that's not a big deal. We will only stay here when visiting the island.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Pamela! We loved your review! Thank you so much for choosing to stay with us and for taking the time to write about your experience with us! We truly strive to exceed our guests' expectations and we are so happy that your stay was amazing! While breakfast ends at 9:30, the check-out time is 11:00. I apologize if we somehow gave you the wrong information! We truly appreciate your business and look forward to seeing you again the next time you visit Chincoteague Island!

"Professional and Helpful Host"

5
Alan A, Severn, Maryland, United States 27/08/2018

I traveled to Chincoteague on government business. The Best Western team was most helpful in making my reservations and then adjusting them when my travel requirements changed at the last minute. They handled my special requests and their assistance made my planning as stress-free as possible.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Alan! We are so glad you found the staff to be so helpful and accommodating! We understand that business travel plans can often change ...sometimes at the last minute, and we are glad everything worked out and you were able to be our guest! We strive to make things as "stress-free" as possible for our guests! Thank you so much for choosing to stay with us and for the nice review! We appreciate your business very much and hope you will return and visit with us again!

"Perfect Location!"

5
740stacyt, Scotrun, 26/08/2018

This hotel was just minutes from the beach. The staff was welcoming, the hotel was clean, and pool was beautiful. For those with kids, there is a McD's right across the street. Breakfast was good and customer service was excellent, from front desk to maintenance. We will stay again!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague Island! Thank you so much for your stay with us and for taking the time to write a great review! We are so happy you found the location perfect, the staff friendly, the accommodations clean, the pool welcoming, the breakfast good and the customer service excellent...all things we love to hear from our guests! We appreciate your business very much and are delighted you plan to stay with us again. We hope you enjoy the rest of the summer and we look forward to seeing you again!

"5 Star Hotel but....."

4
scottpauli, Stevensville, Maryland 23/08/2018

This hotel is wonderful. Great service w friendly staff, nice pool, large and clean comfortable rooms, close as you can be to the beach and museum, good breakfast, and plenty of parking. So where is the but? When we walked out on the balcony, across the street was a McDonald's. We did not have a view of the marsh or water but the golden arches which is lit up like Vegas at night. Now if you don't care about that, this is a wonderful place to stay. My wife and I like to sit out on the balcony at night or in the morning and staring at McDonald's does not cut it. We will not return but it is no fault of the hotel.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague Island! Everyone at the Best Western Chincoteague Island thanks you for choosing to stay with us and for taking the time to write a review! We are so glad you seemed to enjoy your stay and considered us a 5-star hotel. I am so very sorry that you were disappointed in the view from your room, though! The rooms at the east end of the hotel (closest to the museum next door) have a beautiful view of the marsh areas, the lighthouse and the bridge to Assateague Island! We certainly hope you will return and request a room on the east end. We appreciate your business very much and want to be sure our guests have a pleasant and enjoyable experience with us!

"Our stay in Chincoteague"

5
F3214FKcharlesk, Dallas, Pennsylvania 23/08/2018

Front desk so courteous and helpful, very clean, great breakfast etc. had no complaints whatsoever. Wonderful facility, looking forward to visiting again at Best Western, in Chincoteague. Have used this facility several times and would recommend this hotel to anyone!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and happy end of summer! Thank you so very much for choosing to stay with us during your visit to Chincoteague Island! We appreciate your business, your continued patronage AND the great review! We are so glad you have found the staff to be so friendly & helpful, the accommodations clean and the breakfast hearty....all things we love to hear from our guests! We thank you for your recommendation and look forward to seeing you again!

"Can't go wrong!"

5
JFLY177, Ossining, New York 21/08/2018

This hotel has very recently been renovated inside and out and is in a great location, right at the edge of the entrance to Asateague Island and near nice shops and restaurants. The pool is large and in terrific condition. Rooms are modern and clean. The staff, from front desk to cleaning folks, were all extremely friendly, courteous and professional. The beach at Asateague Island is fantastic. Only criticism is that the breakfast was of poor quality, (instant eggs and oatmeal, canned fruit, and basically zero options for healthy eaters).

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague Island! Thank you so much for choosing to stay with us during your trip to the island and for the nice review! We are so glad you enjoyed our upgrades and improvements and that you were happy with our ideal location and friendly & helpful staff! I am sorry, however, that you were not pleased with breakfast! We do have fresh fruit for breakfast (and in the lobby) every day and there is also yogurt with various toppings available every day as well as whole wheat bread, multigrain cereals & muffins and gluten free items in addition to the other "maybe not so healthy" eggs, bacon, sausage, etc. We are constantly trying to improve our breakfast experience so we will be on the look out for more "healthy" options and thank you for your feedback! We appreciate your business very much and hope you will return and visit with us again!

"Great vacation!"

5
beachgirl138, Seward, Pennsylvania 20/08/2018

Best Western is great. They are so friendly and accomodating. Have been staying with them for 10 years and they keep getting better. The new breakfast area is great. Always a chocolate chip cookie at check in !

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello beach girl (we love that)!!! Thank you so very much for your stay with us, your continued patronage (wow..10 years) AND your great review! We appreciate your business very much and are so glad you have enjoyed the changes and improvements! We are delighted you had a great vacation and we hope you will continue to return and enjoy many more vacations with us! We hope you enjoy the rest of your summer and we look forward to seeing you again soon!

"Had an amazing trip!"

5
fourhavemyheart3, Kingston, Pennsylvania 20/08/2018

The hotel was very clean, breakfast was great, the pool area was a fun atmosphere, beds were comfortable and clean, as well as the laundry area. I am a best western housekeeper so my standards are very high and were met in all areas! we were extremely pleased and would recommend to anyone looking to stay on the island! Our housekeeper stephanie was great and the others were always smiling!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello fellow Best Westerner! Thank you so very much for choosing to stay with us AND for the great review! We are so glad you had an amazing visit! We are delighted you found everything clean & comfortable (my standards are very high too when I travel), the breakfast hearty and the pool area pleasant. We appreciate your business very much and thank you for your high recommendation! We hope you will return and visit with us again soon!

"Best place to stay!"

5
margaretmzaleska, Philadelphia, Pennsylvania 16/08/2018

Just returned from a stay at Best Western on Chincoteaque. Every aspect of our stay was great: the hotel is very clean, the staff is always friendly, smiling and going out of their way to make sure you are happy. Breakfast is served every morning. Pool is enjoyable in the evenings after the beach. And there is a perfect location - the nearest to the Assateaque beach! All in all - we will be back for sure!

"3-day family getaway"

5
User 15/08/2018

We love Chincoteague & have been here several times for vacation, this was our first time staying at the Best Western Chincoteague. From the moment we first walked in & were greeted with chocolate chip cookies and fresh fruit to our final goodbye at checkout we felt so welcomed and at home. Everyone was so incredibly friendly and helpful! The hotel itself is just lovely: nice rooms, beautiful landscaping, and the pool is fantastic! Best location on the island for us, since it is so close to the beach so hubby & son, who aren't quite the dedicated beach bums as my daughter & I are, could quickly pop back to the hotel for a snack or a swim if they had enough beach time, then quickly trek back to pick us up. The balcony & the beautiful patio out front were really nice features that we took advantage of way more than we could have imagined. A wonderful trip, something for everyone: we will be back ??

"We enjoy Chincoteague"

5
User 15/08/2018

We always enjoy staying here. Is beautiful property. The staff is wonderful. Beth, Dawn, Kedrick are so helpful. The rest of staff is friendly, nice and attentive. We will be returning again. Makes for a relaxing day by the pool.

"Great!"

4
MalloryB14, Pittsburgh, Pennsylvania 13/08/2018

Good service and clean rooms! I really enjoyed staying at this hotel and seeing the lighthouse from my room every night! I definitely give the breakfast area a thumbs up and so does the out door pool!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and happy summer! Thank you so very much for choosing to stay with us and for the nice review! We are so glad you found your room clean, the service good, the views lovely and the breakfast & pool to your liking! We hope your stay was peaceful and enjoyable. We appreciate your business very much and hope you will return and visit with us again soon!

"If I could give 6 stars, I would!"

5
liznem, Richmond, Virginia 13/08/2018

I love Chincoteague & have stayed at a number of hotels around the island. This is hands down the best! The location CANNOT be beat - bike or walk right into the refuge, bike rentals across the street - but the staff made my stay. They were incredibly warm & gracious - every one of them! I had trouble with my fridge when I arrived - it was an easy fix - and they were all over it. They were super responsive & checked it throughout the weekend, just to make sure it was keeping everything cold (it was!). When they realized it was my birthday, I received flowers & champagne from the hotel - WOW! I have stayed at hotels around the world, and the staff here is the best I've encountered. The room was very comfortable, I loved the balcony, the pool is gorgeous, and everything is very well-kept. Oh - the breakfasts were darn good too. Can't wait to return!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague Island! Wow...what a great review! Would you like to come and be our "Marketing Director"?!?! Thank you so very much for your stay with us AND your kind words! We wish you could give us 6 stars, too!!! We are so glad you consider us the "best" and enjoyed our ideal location, comfortable room, lovely balcony & pool, hearty breakfast and especially the friendly & helpful staff. We truly have the BEST people as part of our team and they truly strive to exceed our guests' expectations. We appreciate your business very much and can't wait to see you again!

"Best Western Chincoteague"

5
Jeffrey M, Varina, United States 07/08/2018

Beautiful area and wonderful hotel. Staff is excellent. The rooms and grounds are lovely . breakfast is always delicious. It is closest hotel to Assateague and has a great view of the lighthouse at night time.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Jeffrey and greetings from Chincoteague Island! Thank you so very much for your stay with us and for the great review! . This area is truly beautiful and we are glad you think we are wonderful! We are delighted you found the staff to be excellent, the grounds & rooms lovely, the location ideal, the views lovely and the breakfast to your liking! We hope you made some special memories during your time with us and we hope you will return and visit with us again soon!

"Great getaway"

5
505ccole, Milford, Connecticut 06/08/2018

This was our first visit to Chincoteague. The hotel was clean and comfortable. The staff were very friendly and helpful. The location was perfect. The breakfast was very good and a great way to start our busy days biking, swimming and hiking. I would definitely stay here again .

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello first time visitor! We are so glad your getaway was great and it sounds like your first visit to Chincoteague was a pleasant one. Thank you so very much for choosing to stay with us and for the great review! We are so glad you found things clean & comfortable, the staff friendly & helpful, the location ideal and the breakfast hearty...all things we love to hear from our guests! It is so good to hear that you would stay with us again. We truly appreciate your business and hope you will visit with us again soon!

"Girls weekend"

5
User 06/08/2018

We had a wonderful weekend . The front desk was very friendly and accommodating. The room was very clean and spacious. It was nice staying at a hotel that actually gave you a breakfast with eggs and waffles with sausage and other breakfast items. Visiting Chincoteague in September and planning on staying there again,

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Brenda! We are so glad the girls' weekend was wonderful!!! Thank you so very much for your stay with us and for taking the time to write about your experience with us! We are delighted you found the staff friendly & helpful, the room clean & spacious and the breakfast hearty! We are thrilled you plan to visit again in September and will be staying with us again! We truly appreciate your business and look forward to seeing you soon!

"Accommodating Staff"

5
May0rQuimby, New York City, New York 05/08/2018

I've been curious to check out Chincoteague for some time and luckily the stars aligned on a recent trip and I was able to detour out to the island for a quick visit. Now I get why my friends & family rave about it and look forward to a longer stay in the future. Would definitely stay at this BW again. Very convenient location. Super friendly and helpful staff. High quality rooms -- clean, comfortable, and plenty of space.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello curious traveler! We are SO glad you finally got to enjoy the charm and beauty of the islands! We truly hope you WILL be able to return and stay longer...there is so much to do and see here and on Assateague (the fall is a great time to visit...fewer people, bugs and less hot & humid)! We thank you so much for choosing to stay with us for your visit AND for the great review! It is so good to hear that you enjoyed the ideal location, friendly & helpful staff and your clean, comfortable & spacious room! We truly appreciate your business and look forward to seeing you again!

"Great staff, kid friendly"

5
OntChandler, Kitchener, Canada 04/08/2018

I was there with a Road Scholar group recently, with my grandson. The staff were great - from front desk to housekeeping. The rooms were very clean; each room had a fridge and microwave. There's a pool just steps from the front door. I particularly liked that the size and location were conducive to letting my grandson go off on his own in the building (and made plenty of solo trips to the front desk for mints). My only nit: no sleep timer on TV. The location is also great, right next door to the small, but fun, Chincoteague Museum. If I go to Chincoteague again, will definitely stay at the BW.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague Island! We love our "Road Scholars" and hope you & your grandson made some special memories! We thank you for your nice review and are delighted you found the staff to be so accommodating, the room clean, the location ideal and the pool welcoming...all things we like to hear from our guests! We hope you will return to Chincoteague and visit with us again.

"Awesome Stay"

5
Deborah J, Bangor, Pennsylvania 03/08/2018

Motel is beautiful. The outside is nicely landscaped and it is very well kept. Our room was spacious and immaculately clean. The beds were very comfortable. Our room had a balcony with two chairs and a small table which we really enjoyed. The complimentary breakfast was delicious and had a large variety of hot and cold items. The staff was very friendly, helpful and determined to make our stay a nice one. Only negative was the sketchy wifi. We will definitely stay again.

"Another Amazing Stay!!"

5
User 03/08/2018

We love coming to Chincoteague, VA. It's a perfect place for families. Over the years we have stayed at many hotels on the island. We will now only stay at Best Western!! The room was full of space and comfort. Everything is clean and fresh. The best part is the staff. They are absolutely the best!! Can't wait for next summer!

"We loved this hotel!"

5
Jill L, Battle Creek, Michigan, United States 02/08/2018

Despite the high price, we absolutely loved this hotel. Great location- quiet and well maintained. Had everything we needed- fridge, microwave, coffee maker, balcony. The bed was large and comfortable and the two bathroom sinks provided an extra convenience. The staff was exceptionally friendly and helpful and the hot breakfast in the morning was top of the line. I was very impressed and had a great time on Chincoteague!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Jill and greetings from Chincoteague Island! WE love that YOU love our hotel! Thank you so very much for your stay with us and for the great review & 5 stars! We are delighted you enjoyed our ideal location, your comfortable & well appointed room, the friendly & helpful staff and hearty breakfast...all things we love to hear from our guest! We truly appreciate your business and are so glad you had a great time on Chincoteague...we hope you will return!

"Wonderful Weekend Stay"

5
VivSpa, New York City, New York 01/08/2018

Three of us had a perfect stay. It's the closest hotel to the beach so you can come and go quickly. The hotel staff are very pleasant and checkin/checkout was speedy. The grounds of the hotel are well kept and pretty with the flowers. We ate breakfast outside on the lovely patio each morning. Breakfast was your typical hotel breakfast but there was a large variety of items to suit everyone and they were replaced when running low. The area was kept clean and I thought there was plenty of room between indoors and outdoors. Our room was quite large. There was a microwave and small fridge which came in handy. The beds were comfortable and everything was very clean. We had a balcony overlooking the pool and lighthouse which was nice, although we didn't spend much time there. We never heard any noise from the neighbors or outside at all in the room. The pool looked nice, but we did not use it as we spent all our time at the beach. I would definitely stay here again and highly recommend this place.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and happy summer! Everyone at the Best Western Chincoteague Island is so happy to hear you had a "wonderful" & "perfect" stay with us! We thank you for choosing to stay with us AND for the great review! We appreciate your business very much and thank you for taking the time to write so much about your experience with us. We are delighted you enjoyed our ideal location, friendly & helpful staff, lovely grounds, clean & comfortable room and balcony with beautiful views...all things we love to hear from our guests! We thank you for the high recommendation and hope you will return and visit with us again soon!

"Great hotel"

5
User 01/08/2018

We had one of their deluxe rooms and it was so nice. Comfortable bed. Staff was supper nice. Located right on the highway to the beach. There is a trolly that costs a quarter to ride the whole island. Very kid friendly hotel. Breakfast was typical free breakfast.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Ginny! Thank you so very much for your stay with us and for the nice review! We are so glad you enjoyed one of our Deluxe rooms and hope you had a pleasant and enjoyable visit to Chincoteague Island! We are delighted you enjoyed the friendly staff, ideal location and comfy bed. We appreciate your business very much and hope you will return again soon!

"Chincoteague Pony Penning Week"

5
User 27/07/2018

This was one of the nicest hotel stays I have had. The room was immaculate. The pool was great. The breakfast had variety and was yummy. The best part though was the staff, they were friendly and accommodating. Christa, Kedrick and Desmond went above and beyond to make sure we felt at home and had everything we needed. This will be the only hotel I will stay at on Chincoteague Island!

"Hospitality Central"

5
MDlengel, Williamsport, Pennsylvania 24/07/2018

Upon our late arrival, front desk personnel were so friendly, quick and accurate to check us in. Asked questions to us, very helpful. My jaw dropped when I opened the door to our room. One of the CLEANEST rooms I've ever stayed in!! Spacious, cozy, layout spectacular. I would have loved to stay there longer.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague Island! What a great review...we LOVE your title...thank you so much! Everyone at the Best Western Chincoteague Island wishes to thank you for choosing to stay with us during your visit to the island and for your kind words! We are so glad you found the staff to be so friendly & helpful and your room clean, spacious & cozy! We are delighted you enjoyed your experience with us and we hope you will return and stay longer!

"Excellent"

5
Tiffany B, Riverview, Florida 24/07/2018

I stayed at the hotel for one night passing through to see the pony penning and visit the lighthouse. I was impressed by the customer service at the first desk. Those ladies are awesome!! So warm and welcoming, not like so other hotels I have been to. The room was very spacious and clean and the beds were very comfortable. I wish I would have stayed longer!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Tiffany! We hope you enjoyed the Pony Penning festivities and the lighthouse and we thank you for staying with us while visiting Chincoteague Island! We appreciate your business very much and thank you for the nice review! We are delighted you found the staff to be so friendly & helpful and your room spacious, clean & comfortable! We wish you could have stayed longer, too, and hope you will return when you can indeed do so!

"Stayed Here for the past 34 years in a row."

5
Susan B, Centreville, Maryland 23/07/2018

We came to the Motel 34 years ago when it was the "Driftwood Motor Lodge " and have ever since. It continues to be family owned under the Best Western name. They continue to do their very best to accommodate all your needs.The breakfast (Inc. in price) has many choices, the outdoor swimming pool and gardening around the property is always kept up. Every year we have seen updates to the property. The room service and front desk our very friendly and helpful.You can't beat a better place to stay near one of the most beautiful National Sea Shores!!!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Wow! What a great review, Susan! We can't say "thank you" enough for your continued loyalty and patronage over the past 34 years!!! You have seen many changes to the hotel AND the island and we thank you so very much for your business over those many years! It will always be the "Driftwood" to me! We truly strive to exceed our guests' expectations and we thank you for your kind words! We hope you enjoy the rest of your summer and look forward to seeing you next year...#35!

"Very Nice"

4
mabemi, Lancaster, Pennsylvania 23/07/2018

We are very happy that we decided to stay at the Best Western on Chincoteague Island. From check in to check out, we were not disappointed. The rooms are very comfortable and clean and the view from our balcony was wonderful. We had breakfast a couple of times at the hotel and it was good. There a nice selection of breakfast foods for everyone. The pool was nice with plenty of seating. There are washers and dryers if you need to do laundry and a fitness room. It is close to the Wildlife Refuge and the beach. We really enjoyed our stay and will hopefully be back again.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and happy summer! We are so glad you had a nice stay with us. We thank you so very much for choosing to stay with us and for the great review! It is good to hear that you enjoyed the comfortable & clean room, the lovely view, the hearty breakfast and ideal location. We certainly hope you will return and visit with us again soon!

"Fantastic place to stay!"

5
User 19/07/2018

We have stayed here twice and are always impressed with the staff, rooms and lovely garden in the front. The beds are super comfortable and we always sleep well. We are happy to be right next to the entrance to the Assateague National Seashore at this hotel, it is out of the business of

"A hotel worth coming back to visit."

5
calliecall, Springfield, Virginia 18/07/2018

the Best Western on Chincoteague Island was delightful. The room was decorated very cute, and the room was clean and comfortable. Every member of the staff at the hotel was pleasant, smiling, and helpful. We loved it!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague Island! We love the title of your review! Thank you so much for your stay with us and for taking the time to write about your experience with us! We are so glad you enjoyed your clean & comfortable room and friendly & helpful staff. We are especially glad you "loved" your time with us! We hope you made some special memories! We appreciate your business very much and look forward to you coming back to visit!!!

"Everything perfect"

5
User 15/07/2018

This is the second summer our family has stayed at this hotel. The location is great- as close to the beach as you can get and with a great view of the refuge and the lighthouse. It's right across the street from bike rentals and a pen of ponies you can feed. The rooms are good sized and nicely furnished and very clean. The outdoor pool is appealing and very nicely landscaped all around. But most importantly the staff is super friendly and helpful. When we got a flat tire on the Sunday we were going home they helped us with the difficult task of finding an open place to get a replacement even though they could have sold us another room for the night. It's ss a great place and I couldn't recommend it more highly.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague Island! Thank you so much for returning again this summer to stay with us! We appreciate your business, your continued patronage AND the great review! We are so glad you enjoyed the ideal location, beautiful views, clean & spacious rooms, nicely landscaped pool & grounds and friendly & helpful staff. We are so sorry you ended up with a flat tire but glad the problem was resolved fairly quickly. Thank you so very much for the high recommendation and we look forward to seeing you again soon.

"Best vacation and not a far drive"

5
rivenbark31, Poolesville, Maryland 15/07/2018

The rooms were very nice and spacious and very clean. The entire staff was very professional and nice. The breakfast bar that was included in our stay was great. It was nice to be right next to the park. We could bike or hike with ease to the beach. It is a great place to take the family and there is plenty to do and plenty of fun things for the kids.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and happy summer! We are so glad you enjoyed your vacation! We are delighted you found the room clean & spacious, the breakfast hearty, the location ideal and the staff friendly & helpful...all things we like to hear. We appreciate your business and thank you for taking the time to write a great review! Please return and visit with us again soon.

"Perfect getaway"

5
janaygriffin710, Philadelphia, Pennsylvania 14/07/2018

We stayed in the Papa John suit as a family of 6 (one baby in the group). Was clean and had ample space. Bigger kids loved having their own space and we were able to easily fit pack and play in kitchenette. Bathroom was great, clean with enough towels to accommodate everyone in our group. Breakfast was very good and well maintained, even had highchairs available. Pool was clean and well kept and towels were available to be signed out at front desk. This hotel had an amazing lighthouse view and was right next to Chincoteague museum and entrance to Asateaque island. But the exceptional part of the hotel was really the staff. We had plans change and the ladies at the front desk were able to come up with a few great ideas to keep our kids busy. Everyone we encountered was friendly, helpful and went above and beyond. We liked it so much we tried to stay another night but they were full.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague Island! We love to see titles like yours! We are so glad you enjoyed your time with us and on the island. We sincerely appreciate your business AND the great review! The Papa John suite is very popular with our guests and we are glad you, too, enjoyed it! Please return and visit with us again soon.

"Staff and location is this hotel's best assets."

5
aduckisaduck, Richmond, Virginia 10/07/2018

I and my sister had to book a hotel for only one night at the last minute, (for a funeral). This was a weekend after the 4th of July so I didn't have high hopes. I was happy to just get a room with as high a star rating as possible. I called ahead when I confirmed the reservation and requested early check in but I didn't really think this would be possible because of the busy weekend and how early we would need to check in (and change for the funeral after travelling). When we got there we asked to use their restroom to changed because we assumed our room was not ready which they quickly OK'd however we were very pleasantly surprised that our room was ready even at the early time we checked in. We were only staying overnight however after our day's events and getting back to our room it was a nice clean pleasant room. We just relaxed for the rest of the day/night. Though we were not there for a vacation I saw how this hotel is a great location on Chincoteague Island, great views, I think they may have bike rentals (I saw guest with them), near the wildlife reserve a short drive or even a short bike ride and I think it's walkable. We slept in so we did not experience the free breakfast . Free- WiFi, mini fridge w/ freezer in the room, a great hotel for a family stay on the island. Great staff.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague Island! We are so very sorry that you had to come to Chincoteague for a funeral and we send you our deepest condolences! Thank you for your stay with us and for taking the time to write about your experience. We appreciate your business very much and hope you will be able to return and visit under better circumstances! Chincoteague and Assateague have so much to offer and we hope you can experience more of a "vacation" next time.

"Superb Customer Service & Value"

5
mrs-digums91, Alexandria, Virginia 09/07/2018

The team was incredibly welcoming and caring during our entire stay, I can't say enough of their wonderful customer service. The location cannot be beat, right next to the park entrance with a beautiful view from our room balcony. The rooms are great size, very clean and perfectly equipped with all the necessities (microwave and fridge included). I enjoy watching tv before bed and one of my biggest pet peeves is TVs with poor connection at hotel, tv had lots of channels and the connection was great. Breakfast was hearty and options plentiful. First time at Chincoteague, but will be coming back and staying here again and again!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello first time visitor! Thank you so very much for choosing to stay with us and for taking the time to write about your experience with us! We are so glad you found the staff to be so friendly and helpful, the location ideal, the views beautiful, the rooms clean & well appointed and the breakfast hearty & plentiful...all things we love to hear from our guests! It is so good to know that you plan to return...Chincoteague and Assateague have so much to do and see and we hope you will indeed return and visit with us soon!

"The finest lodging on Virginia's Eastern Shore"

5
User 08/07/2018

My wife and I decided to stay here on our visit to Chincoteague Island and this hotel was absolutely outstanding. We called at the last minute and got a very reasonable rate. The hotel is in a beautiful area right near the beach. All of the staff members at this hotel are kind and professional. This was one of my favorite Best Westerns ever. We will definitely stay here again

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Joe and greetings from Chincoteague Island! Wow...we love the title of your review! Thank you so very much for choosing to stay with us and for the great review! We are delighted you enjoyed our lovely & ideal location and our friendly & helpful staff. We truly strive to exceed our guests' expectations! We appreciate your business very much and are so glad we are now one of your favorites! We look forward to seeing you again soon!

"Outstanding staff!"

5
Susan O, New York 07/07/2018

We had five wonderful nights at the Best Western. The staff are all simply great! From the front desk, to the breakfast staff, grounds keepers and house keepers, everyone was genuinely friendly and happy to be there! Kudos to upper management! In addition to a great staff, the property is spotlessly clean and well maintained. We had a lovely view from our deck and enjoyed the pool, after a long day on the beach. We are familiar with Chincoteague, but this was our first time at the Best Western. We will be back!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Susan and happy summer! Wow...what a great review! Thank you so very much for taking the time to write so much about your experience with us! We are delighted you enjoyed the friendly & helpful staff, clean room and lovely view! And now, after you have tried other hotels in Chincoteague, we are thrilled that you have found a new home at the Best Western Chincoteague Island. We appreciate your business and look forward to seeing you again soon!

"Best service!"

5
User 07/07/2018

I would like to commend Beth at the front desk. My fiancée and I arrived very late in the night. There was a bit of a mix-up on our end and Beth handled it with grace despite our crankiness. Highest praise to her! Rooms were beautiful and we had a great view of the lighthouse. There's a reason they have a 5.0 rating! We will be back!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Sarah. Beth (and everyone at the Best Western Chincoteague Island) wishes to thank you for choosing to stay with us and for the nice review! We are sorry that your first night was a bit unsettled. Beth is very good at helping guests relax, unwind and prepare for their special time in Chincoteague. We are so glad you enjoyed the beautiful rooms and views and that you plan to return. We appreciate your business very much and look forward to seeing you!

"2 nights, 2 rooms with 4 adults and two children"

5
User 04/07/2018

Hotel great! Staff, rooms, breakfast, WARM outdoor pool. We couldn't have asked for anything better. Location right off Refuge so easy to come back for shower or meal and head right back for hike, ocean swim or Visitor Center tour.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague Island! We are so glad your stay with us was great! We appreciate your business very much and thank you for choosing to be our guest AND for the nice review! We are delighted everyone enjoyed their time visiting the islands and hope you will return. Chincoteague and Assateague have so much to offer and we hope you will stay with us again to make more island memories!

"Wonderful Place to Stay on Chincoteague Island"

5
User 03/07/2018

The Staff was terrific, friendly and accomadating. The hotel is only about 1/2 mile from the entrance to the park, really convenient area to be. Rooms were very clean and the pool area was realty nice. Will be back !

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and happy summer! All of us at the Best Western Chincoteague Island wish to thank you for your stay with us and for the nice review! We are delighted you enjoyed your time with us and that you plan to return! We appreciate your business very much and are so glad you found the staff to be so friendly & helpful, the location ideal, the room clean and the pool enjoyable...all things we love to hear from our guests! We look forward to seeing you again soon.

"Excellent stay at the Chincoteague Best Western"

5
Gina R, Indiana 02/07/2018

We recently stayed at this hotel and were very pleased. The hotel and grounds are lovely and immaculate. The breakfast and coffee were both excellent. The staff, every single one we talked to, were so helpful and had a wonderful attitude. The location is perfect, the lighthouse was visible from our private balcony. The wildlife refuge is just down the street. I don't believe there's a better place to stay on the island! We plan to return for another visit. They also gave us warm cookies when we arrived, and have coffee and lemonade in the lobby.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Gina and greetings from Chincoteague Island! We are so glad you had an excellent stay with us and we thank you for taking the time to post a great review! We appreciate your business very much and thank you for choosing to stay with us (and planning to return)!!! It is so good to hear that you enjoyed the lovely grounds, breakfast, ideal location and friendly & helpful staff! We truly strive to exceed our guests' expectations! We hope you enjoy the rest of the summer and look forward to seeing you again soon!

"Anniversary Get Away"

5
Jackie M, Petersburg, United States 02/07/2018

THERE IS NO BETTER PLACE! I've said it before and I'll say it again...…...this place can't be beat. My husband and I went for our anniversary and we got there brand new decorated room with the horse and island theme, it was just beautiful! The staff knew it was our anniversary and they had surprises for us and it was just perfect! The new kitchen/dining area is so nice and roomy and the staff really keeps it stocked up and very clean. I always feel welcomed, safe and appreciated as a guest every time I go there. The location is right beside the Wildlife Refuge so its very easy up and out before the sunrise if you are going to hit the beach. The coffee in the lobby is always ready to grab and go in the morning or lemonade on a hot afternoon. The grounds and pool area are very well maintain and are beautiful, the little resident birds singing and butterflies on the flowers are very pleasing. I can't praise this place enough.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Jackie! Will you come and be our new "Marketing Director"?!?!? WOW...what a great review! Thank you so very much for your stay with us...your continued patronage...AND your kind words! We appreciate your business very much and it is also so nice to hear that guests truly appreciate and enjoy the improvements we make and our efforts to be attentive to details. We hope you had a wonderful anniversary celebration and are so glad you let us be a part of it! We hope you have a safe and happy summer and we look forward to seeing you again soon!

"Great Hotel and location"

5
cbenedict2018, Lancaster, Pennsylvania 01/07/2018

Great location with a nice view of the lighthouse from our balcony. The staff was very friendly and helpful with questions we had. Clean room and a nice breakfast. Would definitely recommend. One small drawback was that free WiFi was very slow.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague Island! Everyone at the Best Western Chincoteague Island wishes to thank you for choosing to stay with us and for the nice review! We are so glad you enjoyed our ideal location, beautiful views, friendly & helpful staff, clean room and nice breakfast! We appreciate your business very much and hope you will return and visit with us again soon!

"What a surprise"

5
anglimvm, Lorton, Virginia 20/06/2018

I travel quit a bit for my job and stay at many hotels, This stay was a complete surprise. Nice room, personnel staff was excellent at all levels, Front desk, Maid service and breakfast host. All were very friendly and helpful.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and happy summer! Thank you so very much for choosing to stay with us during your trip to Chincoteague Island and for the nice review! We truly strive to exceed our guests' expectations and are so glad you were pleased with your time with us! We are delighted you found the room nice and the staff friendly & helpful. We truly appreciate your business and whether you are traveling for work or pleasure, we hope you will return and visit with us again soon!

"This is the place to stay. Excellent!"

5
regolf, New Bloomfield, Pennsylvania 19/06/2018

If you are looking for a place to stay in Chincoteague VA, the Best Western, Chincoteague Island is where you want to go. Making reservations to send my daughter and her large family on a vacation could have been very stressful but it was not stressful at all. As a matter of fact, the Manager, Krista, was over the top helpful, going so far above and beyond to ensure that I got exactly what I needed for my family's vacation accommodations. I have never had someone genuinely care so much that her guests were happy and got exactly what they needed for the best stay possible. My daughter and her family all reported that the kind and friendly treatment continued from the time they walked in through the end of their stay. They reported that their rooms were amazing, spacious and clean. They absolutely loved the free breakfast with plenty of options and they all enjoyed being creative with the waffle toppings bar. I'm not sure who had more fun, the kids or the adults but they all loved breakfast time and even the kids commented on how nice the rooms were. My daughter said that the location couldn't be better for getting out and enjoying the island and they all enjoyed some pool time at the hotel pool. My family had a wonderful time and had nothing but great things to say about the hotel and the staff. I would highly recommend this hotel and want to send a special thank you to Krista for all your help.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague Island! WOW! What a great review! Thank you so much for taking the time to write so much about your experience with us! We appreciate your business AND your kind words! We are delighted your family had such a wonderful time and that they enjoyed the friendly & helpful staff, the spacious & clean rooms, the plentiful breakfast and ideal location. And yes, Krista IS wonderful and we are very blessed to have her as part of our team. I will pass on to her your compliments. We truly hope your family (AND YOU) will return and visit with us again soon!

"Most kind and friendly staff at a great location "

5
Bahamaann, Herndon, Virginia 16/06/2018

The closest place to The beach to stay on Chincoteague Island is this Best Western Hotel. From the moment we walked in, we were greeted by the most kind and friendly staff! They even opened the door for us!!! They greeted us with a smile and willingness to make our stay enjoyable! The rooms are spacious and clean. They even have a small refrigerator, microwave oven, and coffee maker in the room. The grounds are beautiful with tropical shrubbery and flowers planted outside and plenty of tables to enjoy a meal outside. We did eat on the wrought iron tables and chairs several times and it was delightful! A free continental breakfast is included which was great. They mixed it up a bit each day too. There was always plenty of food even if you got down to eat within a half hour of it closing. There was coffee, tea, hot chocolate, and lemonade always available and free ice on all levels. The location is great as it is close to the National Park and you can rent bicycles across the street. The staff made us feel so welcomed and were so very hospitable! I would highly recommend this hotel to families, couples, or even to a single person coming to Chincoteague Island. It was more wonderful of a stay than some pricier Hotels I have been too! And cleaner too!!!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello...and WOW! Would you like to come and work with us as our "Marketing Director"?!? Thank you so very much for the wonderful review! We appreciate your stay with us AND your kind words and thank you for taking the time to write so much about your experience with us! We are delighted you had a wonderful stay and thank you for the high recommendation! We are so glad you enjoyed the friendly & helpful staff, the ideal location, the clean, spacious & well appointed room, the lovely grounds and great breakfast! We truly hope you will return and visit with us again soon!

"Great Vacation Spot"

5
deavers, Dulles, Virginia 15/06/2018

We had been vacationing in Chincoteague for more than 20 years, but had never stayed at this hotel (which has only recently been taken over by Best Western). It turned out that the place where we usually stay was full for the days available to us, so we tried the Best Western. Wow! We will definately be back! The Best Western staff was most friendly and helpful. Our room was bright, clean and spacious, and the beds were ever so comfortable. The hotel is located just up the road from the beach, and right across the street from McDonalds. We had a great stay at the Best Western Chincoteague, and look forward to a return.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague Island! We are so happy you decided to stay with us and that you found a "great vacation spot" at our hotel! We thank you for choosing us AND for the great review! We truly appreciate your business and are delighted you plan to return! The name may have changed in 2005 when it became the Best Western Chincoteague Island, but it is still owned and operated by the same family that built the hotel in 19977. Again, we are so glad you enjoyed your stay with us and look forward to seeing you again!

"Wonderful Hotel!"

5
5timesmom, Lanexa, Virginia 14/06/2018

I really enjoyed staying at the Best Western! You could tell everyone took pride in their job. Everything was always clean and pleasant. And I cannot sing enough praises for Sandi!! She was so great to talk to, gave us great recommendations and made our dinner reservations for us!! Everyone we came across was so welcoming and kind and made us feel special just to be there!! The location was great as well, it was right next to a little museum and was just about the last stop before Assateague. We really couldn't have asked for a better place to stay on our little getaway!!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague Island! We thank you for staying with us for your little getaway and for the nice review! We are delighted you enjoyed your stay with us! Our staff is indeed exceptional and does take pride in their work...they truly strive to exceed our guests' expectations! We appreciate your business very much and hope you will return and visit with us again soon!

"Came to see the Horses"

5
NJKathy62, Toms River, New Jersey 14/06/2018

Great Hotel! For my purposes which was to come see the ponies, we were right next to the entrance of the park. My room was great, very large, beds were good, not too hard, not too soft, had a balcony to sit on with 2 chairs and a small table which overlooked the pool and you could also see the Light house. Room had a microwave and small fridge, both were used and worked well. Didn't use the coffee maker, but it had one. Pool area was clean and well maintained, the property is very well maintained as well. The breakfast that was included was more than sufficient, had your typical breads, muyffins, pasteries, eggs, bacon or sausage, buscuits, cereals, juice, oatmeal and yogurts. There was definately something for everyone, and it was clean and well stocked. The front desk staff was great, especially Kendrick. Kendrick gave us great suggestions for food and tours. He has a great personality and was simply a joy talking tohim about the Island and life in general! I will definately be back!!

"Awesome staff"

5
2018Familyof4four, Glady, West Virginia 14/06/2018

Staff very friendly and helpful, rooms very clean. Stayed for 3 days and really enjoyed the family atmosphere. Breakfast was always hot and fresh. Would highly recommend staying here! If you Have small children there is a McDonald's directly across the street.

"Wonderful and relaxing"

5
User 11/06/2018

Lovely staff-gracious,helpful... ,clean rooms, great breakfast , nice outdoor pool, landscaped well and right next to refuge and beach (a 5 min bike ride) great location. Would go back again for sure.

"Great Stay! Great location!"

5
edithjernigan, Snow Hill, North Carolina 07/06/2018

Clean rooms, friendly and helpful staff. So much so that when we were able to take a second stay five days later we did. And they were quick to make arrangements to help us with a easy access room--even on no prior notice. As Tony the Tiger would say, "They're GREAT!!!!

"Great time"

5
User 05/06/2018

We arrived at 9:30 at night and they were ready for us. Check in was quick and easy. My son and I loved the free cookies. Room was clean and nice. All of the staff from the front desk to the house keeping to maintenance were very friendly. I recommend them as a good place to stay when visiting Chincoteague.

"Fantastic experience"

5
Anniebelle1981, Dover, Delaware 04/06/2018

We stayed at Best Western Chincoteague for the weekend and had a great experience. We were greeted with cookies, staff gave our daughter a rubber duck to play with and we were always greeted with smiles. Rooms and pool were very clean. Overall it was one of ohr best hotel experiences.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague Island! Thank you so much for your stay with us and for the great review! We are so glad you had a "fantastic" experience and that you enjoyed the friendly staff and clean room & pool. We love to hear that it was one of your best hotel experiences...we truly strive to exceed our guests' expectations! We hope you enjoy the rest of the summer and look forward to seeing you again soon!

"Discovering Chincoteague Island"

5
User 03/06/2018

I spent two lovely nights at the Best Western Chincoteague Island and could not have been more pleased. The front desk staff was friendly and helpful with our questions and our inquiries for restaurant recommendations. The room was very clean and orderly and Ms. Dee did a marvelous job of keeping everything tidy! The breakfast was convenient and made it easy for us in the morning! I would definitely recommend this hotel to anyone wanting to spend some time getting to know Chincoteauge. Oh... and did I mention the delicious chocolate chip cookies that they gave me when I checked in?

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Kathy! We love your review and thank you so much for taking the time to write about your experience with us! We appreciate your business and your kind words and thank you for choosing to stay with us during your visit to Chincoteague Island! We are delighted you were so pleased with your stay and that you enjoyed the friendly & helpful staff, clean room and convenient breakfast. We hope you will return and visit again and thank you for the high recommendation!

"Don't stay on 1st floor!"

3
foxtail1, Catawba, Virginia 29/05/2018

I had stayed here before, but must have been on an upper floor. This time, my first floor room had a huge noise issue from the floor above. Some of it just seemed to be normal moving around the room, and I could hear every footfall, but the activity persisted until 1 AM and resumed at 5 AM. The room was nice and the location excellent. The dining room was being renovated while I visited, so we were offered bag breakfasts rather than the full breakfast.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague Island. I am so very sorry you experienced noise in the room above you! We just had the carpet replaced in the entire hotel and even put in specially designed padding to help absorb noise (which obviously didn't help much in this case)! We are glad you had returned and are sorry your experience was not as good as it should have been. Please consider staying with us again and be sure to reserve a room on the third floor. Thank you for your patience while our breakfast area was being renovated! We appreciate your business and hope you will return and enjoy our improvements!

"Best Western"

5
William C, Chincoteague, United States 29/05/2018

Top notch service. The staff was very helpful and friendly. This is our third year in a row staying At the Best Western and we will be going for many years to come. Thank You for you hospitality 5 thumbs up !!!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello William! Wow...what a great review! Thank you for your stay with us, your continued patronage AND the 5 thumbs up! We are delighted you enjoy the friendly & helpful staff and hospitality. We appreciate your business very much and are glad to hear you will be returning for many years to come! We hope you enjoy the rest of the summer and we look forward to seeing you again.

"Island Visit"

5
armandpc2018, West Warwick, Rhode Island 23/05/2018

I would give this hotel an outstanding on all basis. While the dining room was being remodeled, we were given breakfast vouchers to a local restaurant because of my wife's food allergies. The staff was quite pleasant and extremely helpful in trying to make us feel like home.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague! Thank you so much for your stay with us and for the great review! We are so glad you consider us "outstanding"! Thank you so much for your patience during the renovations to our breakfast area. The greatest compliment we receive is when guests say they feel "at home" with us. We appreciate your business very much and hope to see you again soon.

"Our favorite vacation spot..."

5
budandpeg, Ambler, Pennsylvania 23/05/2018

We love the Best Western, Chincoteague! EVERY staff member in all departments is caring, kind, and helpful. We have taken our oldest granddaugter there for getaways and can't wait to take her little brother and other granddaughters there in the future. The location is wonderful. We can't wait to come back!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
....and we love guests like you! Thank you so much for continuing to choose to stay with us and for your kind words! We are so glad we are your favorite vacation spot and that you are now bringing grandchildren with you to enjoy the beauty and fun of our islands. We appreciate your business very much and thank you for taking the time to write a great review! We look forward to seeing you again soon!

"Quick visit but we will return!"

5
Cindy R, Jackson, New Jersey 21/05/2018

We had one evening and morning on our way to an event in NC. This was a great evening! Restful, clean, welcoming hotel. Loved our balcony room, wonderful sunrise view. We had a quick breakfast and we were off to a short visit of Assateague Island. This is the closest hotel to the park and we will be back to visit again!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Cindy! We are so glad your quick trip to NC brought you to Chincoteague! Thank you so much for choosing to stay with us and for the great review! We hope you will be able to return and spend more time enjoying all the things Chincoteague and Assateague have to offer! We are so glad your time with us was restful and welcoming and that you enjoyed the beautiful view and ideal location. We appreciate your business very much and hope to see you again soon!

"Love this place"

5
Ebeansr, Saint Leonard 21/05/2018

Love this place. Staff is always very friendly the rooms are always what we're expecting to be. The location of this particular hotel this exactly where we wanted to be. Wednesday finish their new expansion of their dining room kitchen area, it will be nice to be able to sit in there and have your big breakfast That is included in the cost of your stay. In the meanwhile at this location there are plenty of diners and restaurants in the immediate area. We come back to this motel each time and will continue to do so in the future.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
We LOVE guests like you! Thank you so much for staying with us during your recent visit to Chincoteague Island. We appreciate your business...continued patronage...AND the great review! We are delighted you always find the staff friendly, the room clean, the location ideal and breakfast big! Thank you for your patience and understanding while we are in the process of expanding the breakfast and lobby area! We look forward to seeing you again soon!

"Surprise stop for daughter and wife"

5
paulpR8834GE, South Windsor, United States 19/05/2018

We stayed during Mother's Day weekend, Friday until Monday morning. We were greeted by the desk clerks in a friendly, welcoming manner. Our room was on the third floor and had a balcony which had a view of the lighthouse on Assateague Island..Our room was very clean and we had no complaints during our stay. Breakfasts were good and we enjoyed the selection of items to choose from. The eating area was small but that issue was being rectified the day we left as the breakfast room was being reconstructed. Thanks to the staff for handing out a breakfast bag for us as we checked out . We thoroughly enjoyed ourselves at this Bestwestern.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague Island! What a nice surprise for your wife and daughter...especially on Mother's Day weekend! We are delighted you found the staff friendly & helpful, your room clean with beautiful view and the varied breakfast. Thank you for your patience as we were beginning the construction phase of our renovations of the breakfast area and lobby. We appreciate your business very much and are SO glad you thoroughly enjoyed your stay.....please return again soon (and enjoy the expanded breakfast area)!

"Perfect location, very clean, super friendly staff"

5
Ana34043, Philadelphia, Pennsylvania 18/05/2018

I saw this hotel in a previous visit to Asateague so this time I did not look around, I just went straight to it. And I was very happy! It is at the very entrance of the park so I could just walk into it (the beach area is 3 miles away, more biking or driving distance). Room and common areas were very clean and tidy. All staff members I interacted with, from receptionists to breakfast attendant, were super friendly and very welcoming. They also knew Chincoteague well and helped me with precise directions.

"Friendly staff, beautiful, clean accommodations"

5
User 17/05/2018

We have been staying here for several years and are always pleased .Top notch hotel in every way. Clean, beautifully decorated, comfortable rooms and friendly staff. Grounds are well maintained. Breakfast has large selection of food that is fresh and delicious.

"They get our rating"

5
Jim L, Chicago, Illinois 17/05/2018

We travel alot and use some flags regularly. This is one of BWs model locations.Clean, great location, friendly staff, good value and all the rest really good stuff. This hotel is the closest to the national park with two adjacent restaurants (ok- one is McKy D's) and a bike rental place. There are lots of independent flags here but, if you go to Chincoteague stay here if you can get in!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Jim! Wow! What a great review! Thank you so very much for choosing to stay with us during your visit to Chincoteague Island and for taking the time to write such a nice review! We appreciate your business AND kind words! We are so glad you found your accommodations clean, our location ideal and the staff friendly & helpful. We thank you for the recommendation and hope to see you again soon!

"Quick get-away!"

5
rifkinde, Baltimore, Maryland 08/05/2018

My hubby and I needed a quick relaxing get-away. We had a very hard winter and I looked on the internet and found the Best Western at Chincoteague Island right next to Assateague. Hubby said yes, let's do this. The entire experience at Best Western was great. From check-in to express check-out we only encountered friendly helpful staff, a clean, well appointed room, a delicious breakfast each morning. No problems, worries or disappointments. Thank you for a relaxing time.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague Island! We sure hope your much needed get-away was "just what the doctor ordered" and that it helped you recharge and refresh! We thank you so much for choosing to stay with us and allow us to be a part of that! We are delighted you had a great experience with us and we appreciate the great review! We hope you will return and visit with us again the next time you are in need of a relaxing "escape"!

"We love it here!"

5
kath2002, Winchester, Virginia 07/05/2018

The Best Western on Chincoteague is the closest you can stay to the beauty of wild Assateague. I have walked from the hotel onto the island, though we usually drive. This hotel is exceptional! Not only are the rooms clean and the breakfast good, but all I have to do is ask, and the room is prepared to accommodate my asthma and many allergies. The staff is a wonderful, cheerful group of people who try to make any visit a positive experience. It is so good that we go back frequently, and feel that this Best Western is our home base on the island.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and Happy Spring! We are so glad you "love" staying with us and we love having guests like you! Thank you so much for your stay with us and for the great review! We are delighted you enjoyed the ideal location, clean rooms, delicious breakfast and friendly & helpful staff. And we are so glad we can accommodate you and make the room suitable for dealing with asthma and allergies! We appreciate your business, your continued patronage and will be sure to welcome you "home" when we see you again!

"Great stay on Chincoteague Island"

5
Sharon S, Baltimore, United States 02/05/2018

Nice, family-oriented hotel just over the bridge from the Assateague National Seashore. My daughter and I rent bikes across the street and go back and forth over that bridge for days. She loves it! We ride horses, take a boat tour, get henna tattoos, and everything else chincoteague offers from our basecamp at the best western.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Sharon. We love to see reviews that involve special family time! It sounds like you and your daughter are making special memories during your time in Chincoteague and the Best Western and we thank you for letting us be a part of that! We appreciate your business very much and thank you for your stay and for the great review! We have seen many incidents of 2nd and 3rd generations visiting with us and that always makes us happy! We hope you will return soon and visit with us again!

"island hospitality: great staff, room, breakfast, everything"

5
User 02/05/2018

We really enjoyed our stay. Everything was positive about it: - Our room on the third floor was large, had a refrigerator, microwave, and coffee maker, separate sink outside the toilet/shower bathroom, balcony with two chairs looking out over Maddox Blvd and towards Assateague, Laundry was on the second floor (all machines worked). - The hot breakfast was cooked well and had lots of options (waffles, eggs, sausage/bacon, cereals, breads, yogurt, fruit). They kept it stocked through the entire time period of breakfast, too; i.e., they didn't run out towards the end. - Very helpful and friendly staff. Desmond (evening) found the times for church the next morning for us; Kedrick provided restaurant recommendations, change for laundry, island information. - Our reservation was a great value. We booked during a discounted period and definitely got our money's worth. - Near the bridge to the Chincoteague National Wildlife Refuge and next door to the Museum of Chincoteague on the ocean side of the island. This is my third stay on Chincoteague in the last few years, all of them during the off seasons of spring, but my first at the Best Western. Of the three motels that I've stayed at, this one was the best value and the nicest for sitting out with coffee and a book for a little down time after hiking all day. But I have to hand it to the residents and employees on Chincoteague: everyone during all of my visits has been friendly, helpful, and welcoming.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague Island! WOW...what a great review! Would you like to come and work here as our "Marketing Director"?!?! Thank you so much for choosing to stay with us AND for taking the time to write such a detailed review of your stay with us! We are so glad you so enjoyed your stay with us and found everything to be positive. We love to hear that our guests enjoy our over sized & comfy rooms, delicious breakfast, friendly & helpful staff, lovely views and ideal location. It sounds like Chincoteague is your new "home away from home" and we hope you will return and visit with us again soon.

"Great Stay"

5
heyjac, NJ 30/04/2018

Wonderful stay at best western Chincoteague. Friendly staff, clean room, great bed, quiet, and perfect location. This is the third time we have stayed here. The time before this was a little less than perfect, but we came back and we are glad we did. Everything was just as we had hoped it would be. Great place to stay when visiting Chincoteague!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and Happy Spring! We are so glad you had a "great/wonderful stay" with us! Thank you so much for returning and for taking the time to write a great review! We are delighted you enjoyed the friendly staff, clean & comfy room and ideal location...all things we like to hear! We appreciate your business very much and hope you will return again and visit with us soon!

"Always great!!!"

5
User 24/04/2018

This is my third time staying at this best western and it is always great. The rooms are nice, the breakfast is awesome and the staff are always pleasant. This time we had a 5 month old with us and they were very happy to see him every time we went through the door. Love this place will be back!!! Also as far as views of the lighthouse from any hotel on the island you can't beat it!!!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and Happy Spring! What a great review...thank you so much! We are so glad your stay with us is always great and we thank you for your continued patronage! It is good to hear you enjoy the nice accommodations, delicious breakfast, lovely views and friendly & helpful staff (and yes, we are always happy to see adorable babies)!!! We appreciate your business very much and hope you will indeed come back to see us!

"One of the best hotel stays ever"

5
DebbieKay57, Allentown, New Jersey 21/04/2018

Clean, modern, spacious rooms, great breakfast. Ideal location next to the refuge. The staff is unbelievable here. They treat you like family- felt more like staying in a B&B. From making dinner reservations for us, to mailing back my friend's cooler to her when she left it, they exceeded all expectations. I have stayed in innumerable hotels over the year and this was a special stay!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague Island! Wow...what a great review! We thank you so very much for choosing to stay with us during your visit to the island and for taking the time to write such a nice review! It thrills us that you consider your time with us "one of the best hotel stays ever"! That is quite a compliment! We truly strive to exceed our guests' expectations and are so glad your stay with us was special! We truly appreciate your business and hope you will return and visit with us again soon!

"Business Trip to Chincoteague VA"

4
kncf1, Baltimore, Maryland 16/04/2018

I travel to Chincoteauge for business on a quarterly basis, and usually stay at the BW. It is quiet, out of the main drag and easy room access compared to the larger hotels right off the causeway. The staff has always been accommodating and pleasant. The rooms were renovated in the last 2 years and are fresh and clean. Hot breakfast is pretty good, and the rate are usually the lowest of the chains on the Island.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague! Thank you so much for your continued business and for taking the time to post a nice review! We are so glad you find the staff to be friendly & helpful and your room fresh & clean. We truly appreciate your business and hope you will continue to stay with us while on business (and for pleasure, too)!

"Very Comfortable"

5
Gheche, Chantilly, Virginia 16/04/2018

We had a great family weekend, in large part due to Best Western. Lots of space in the room including a small table with chairs, large upholstered chair, plenty of drawer space, large refrigerator, comfy beds, and single cup coffee maker. We enjoyed the balcony with views of the island and marsh, and also enjoyed walking to nearby restaurants, shops, and attractions.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and happy spring! We are so glad your family weekend was great! Thank you so much for choosing to spend it with us and for the great review! We are delighted you enjoyed the over-size room and lovely view from your balcony. We hope you will return and visit with us again soon!

"We are excited to go back!"

4
146samantha, Burke, Virginia 16/04/2018

Cleanliness is incredibly important to me when I travel and this place was very clean. I was able to relax and feel comfortable in the space. The room looked like it had been recently renovated. The pool looked inviting and would have been nice if the weather had been warmer. The location was absolutely ideal, right at the entrance to the Chincoteague National Wildlife Refuge. There were many things to do and places to eat near us. The hot breakfast was decent, though not homemade. There were lots of options for everyone in my family and we all started the day with full bellies. The space was a bit crowded, so the second morning we decided to bring food back to the room and eat on the balcony. Overall, we are excited to go back!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague Island! Thank you so much for taking the time to post such a nice review! We thank you for your recent stay with us and your kind words. We are so glad you found things clean, the location ideal and that you are looking forward to coming back! The pool and beach are wonderful when the weather is warmer and we hope you will return and enjoy all that Chincoteague and Assateague have to offer. I am sorry the breakfast areas was crowded...please know that we are in the process of expanding our lobby and breakfast area to better accommodate our guests! We look forward to seeing you again soon.

"Only marked down for noise"

4
Courtney L, North Carolina 13/04/2018

We really enjoyed our stay at this hotel. It was clean, the staff members were all exceedingly kind and friendly, and the room appeared to be recently updated. The location was great for our purposes. I would recommend a request for a top floor room, as we heard a lot of footsteps. I'm pretty sure the person above us walked around until at least 2am, then was up doing it again at 5:30am or so. Be advised that the hallways are outside, if that matters to you. I didn't think they were based upon the pictures, but this was fine. I felt safe there. Breakfast was nice.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Courtney! We are so glad you enjoyed your recent stay with us and we thank you for choosing us and for the great review! We are delighted you enjoyed the clean accommodations, friendly & helpful staff, yummy breakfast and ideal location! We are so sorry you were disturbed by noise in the room above you and we apologize for the inconvenience. We hope you will return and visit with us again (in a room on the top floor).

"Quick Business Trip"

5
josephfZ462CC, Hertford, United States 12/04/2018

This was my first time on Chincoteague and was only there for one night due to business in the area. I was looking for a clean, comfortable and affordable location. This Best Western did not disappoint. I'm sure the prices will increase during the summer, but for April, this was very good price. I would definitely stay here again.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello first time visitor! Thank you so much for choosing to stay with us during your business trip to Chincoteague Island! We appreciate your business and the nice review! We hope you were able to visit Assateague and do some other "fun" things besides business...the beach and wildlife refuge are wonderful and we hope you will return and get to spend more time!

"Chincoteague Visit"

4
Lewis07, Frankfurt, Germany 09/04/2018

The hotel is in a vacation location near water. The hotel has an excellent location at the entrance to a national park. Food is near. The people were very nice. The breakfast was good but not great. The biscuits were very hard but the rest of the food was good. The rooms are large with plenty room to sit and rest. The bed was comfortable and allowed a good nights rest. The hotel and rooms were very clean. The internet was good with no service problems.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague Island! Thank you so very much for your recent stay with us and for taking the time to post a great review! We are so glad you enjoyed our location, friendly staff, good breakfast and large & comfy & clean rooms...all things we like to hear from our guests! We appreciate your business very much and hope you return and enjoy the warmer spring & summer months with us!

"Exceptional facility, service, people."

5
User 05/04/2018

This was our second time here. I wish we could have stayed longer. One of the top five places we have stayed - ever. Many many thanks to Christa and Kedrick for their kind service. They are the best. A great team!!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Todd and happy spring! Thank you so very much for choosing to stay with us during your trip to Chincoteague Island and for the great review! We appreciate your business and continued patronage! I will pass on your kind words to our staff...they are indeed the BEST! We hope you will return soon and visit with us again!

"Exceeded expectations"

5
User 05/04/2018

Excellent location next to Assateague Island, with a bike rental across the street. The rooms are large enough for a small table & chairs with views onto the patio & swimming pool. Landscaped nicely. Since we visited off-season, there was much less traffic & the swimming pool still covered, but can imagine it's quite crowded, hustle & bustle in the summer. Reasonably priced, too.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague Island! Our goal truly is to exceed our guests' expectations, so when I saw the title to your post, it made me smile! Thank you so very much for choosing to stay with us while visiting the islands and for taking the time to post a great review! We appreciate your business very much and are so glad you enjoyed your stay. The summers are busy, but the "feel" of the islands is never really that of "hustle & bustle"...that's what people love about coming here. Please return when the weather is warmer, the pool is open and the breeze is relaxing!

"Last 4 visits to Chincoteague, this hotel the best"

5
Maria D, West Chester, Pennsylvania 05/04/2018

We have stayed at four different hotels on the island, and so far this one is the best. Clean, friendly staff, great breakfast, I would stay here again. We stayed off-season, have no idea what prices are in summer, but I plan on finding out.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Maria and happy spring! We are so glad you keep coming back to Chincoteague and are so glad you stayed with us and found us to be the "Best"...that's what we like to hear! We thank you for choosing to stay with us and for the great review! There is so much to do and see in the spring and summer on Chincoteague and Assateague and we hope you will return and visit with us again soon!

"Great Place!"

5
User 04/04/2018

Fabulous place.....the people were very friendly.....the place was very clean.....breakfast was great......and close to everything.......A- plus operation! Would definetly return to this hotel! And we even saw plenty of wild horses........

"Excellent Family Weekend!"

5
User 03/04/2018

The hotel is located right next to Assateague Island and to the Bike Depot. It was very convenient to rent and ride to the park and explore. The hotel staff was friendly and helpful especially Kedrick! The kids received a small Easter goodie basket and cookies. The view of the sunrise and sunset was perfect! Highly recommend for couples or families!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Kristen. We are so glad you chose to spend your Easter weekend with us! Thank you so much for your stay and the great review! We love to hear that families come to Chincoteague and enjoy all that the island (and Assateague) have to offer. We are delighted you enjoyed our ideal location, friendly & helpful staff and the beautiful view and we thank you for your high recommendation. We truly appreciate your business and hope you will return and visit with us again soon.

"March Getaway"

5
skinner832018, Suffolk, Virginia 29/03/2018

We always enjoy our stay! Great Service and Accommodations. Hotel next to Assateague Island where there is lots to do - beach, trails, ride bikes, climb up in lighthouse, wild ponies, just enjoy nature!

"friendly!"

5
Amy D, Kensington, United States 29/03/2018

My daughters and I had a great time here. We got cookies on arrival and then a call to make sure we were getting settled in and didn't need anything more. Every time we walked by the front desk, they were ready with a nice greeting. The girls loved the breakfast bar, and the room was comfortable too!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Amy! We are so glad you and your daughters enjoyed your visit with us! Thank you so much for choosing to stay with us and for the great review. We are so glad you found the staff to be so friendly and helpful and your room comfortable. I hope your "girls' getaway" was memorable and hope you will return and make some more memories!

"YES YES YES"

5
Kristin C, Washington DC, District of Columbia 29/03/2018

To start, the staff is OUTSTANDING - their genuine hospitality was so very much appreciated and made all the difference in the world for my weekend escape. Perfect restaurant recommendations;). All of the staff I encountered were terrific. The property and my room was clean and the bed comfy. The breakfast was such a perk and it was enjoyable to eat and chat with other guests. The location was perfect - there was only one smaller property next door that was closer to the entrance to the beach and marshes and the PONIES. Absolutely within walking/biking distance. Free parking, WiFi (I did have to work some) and terrific view from the balcony.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Kristin! Wow Wow Wow! We loved your review! Thank you so much for taking the time to write about your experience with us and for all of the kind words! We appreciate your business and thank you for choosing to stay with us for your weekend escape! We are delighted you enjoyed the friendly & helpful staff, clean & comfy room, enjoyable breakfast and the ideal location and view...all things we like to hear from our guests! We hope you will return and visit with us again soon!

"Most AMAZING Hotel Ever - Made us feel at home away from home"

5
User 24/03/2018

My husband and I have been coming to Chincoteague Island for the last 5 years to celebrate our wedding anniversary. Every year that we come, the staff at Best Western are truly AMAZING. We stayed a week this year and never missed home at all as the staff here made us feel at home. Not just one staff member but the whole team. Our room was spotless and cleaned every day. Coffee was hot and so good. Breakfast was so fulfilling. The staff gave us great recommendations for dining and attractions to go to. I would recommend this hotel to everyone. You can't go wrong. Lastly when you check in they provide you with fresh baked cookies. What a treat. I could go on and on but hopefully you get the idea. Thank you to Dawn, Kedrick, Tanya, Dee, Ann, Desmond, Both Beth's and the rest of the team. This year was the best vacation my husband and I have had in 15 years.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague Island! WOW...what a great review! We LOVE your title! I often say that the greatest compliment we can get is when our guests tell us they feel like they are at "home" when they stay with us! We thank you so very much for staying with us over the years and for your kind words! We are delighted you want to spend your anniversary with us and all that Chincoteague and Assateague have to offer. We are truly blessed to have guests like you and we look forward to seeing you again soon!

"Quiet and comfortable"

5
Lori D, Schwenksvilloe 22/03/2018

Returned to the Island after not being there for 8 years. Walking into the hotel was like returning home. The staff was welcoming and friendly. The room décor hasn't changed, but room was very clean and comfortable. Plenty of hot water for showers, only suggestion would be maybe put something up in bathroom about hot water as it gets very hot if you are not paying attention (would scald a child/elderly person very easily) Even though hotel is on the main (only road) going to Assateague, very little outside noise was noticed (traffic wise it is the slow season, but there was work being done around the pool right outside out window and noise was not an issue). Happy we returned for a short get away.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and happy spring! All of us at the Best Western Chincoteague Island are so glad you returned to the island AND to our property! Thank you so much for staying with us and for the great review! We are also delighted you enjoyed the welcoming staff and clean & quiet & comfortable room. We certainly hope you will return again soon and stay for a while!

"Super Location"

5
Chuck N, Homer, New York 15/03/2018

Had an amazing stay. The free breakfast is worth the stay alone, but the location is the best. At the end of the strip and right at the entrance of the Wild Life Refuge. Out the parking lot and to the right there is endless stores, shops, restaurants, food venders, parks, and ice cream. In May of 2018 a Water Park a hop skip and jump away. Out the parking lot and to the left is a museum, crab catching, wild life area, light house, and an endless beach at the ocean. The staff is friendly helpful and very pleasant. Great stay at a great location.

"A Fantastic March Getaway"

5
User 14/03/2018

We recently stayed at your hotel as part of our anniversary celebration and springtime pilgrimage to Chincoteague and Assateague. We've always enjoyed your accommodations and hospitality in the past, yet it has been a few years since we have returned to your resort. We were quite surprised at the renovations that have taken place since we were last there. Our room was inviting, cheery and bright, and felt spacious and "new." Beds were comfy, rooms were quiet, bathrooms sparkled, the housekeeping was immaculate, and even the outside amenities looked their best! We were welcomed with roses, chocolates, and champagne, compliments of the staff, and had a perfect balcony view of both the Lighthouse and the channel separating the two islands. We enjoyed driving through Assateague and catching the sky colors at sunset. After eating a delicious complimentary breakfast the next morning, we returned to Assateague for some beachcombing and bird watching. We found your staff to be extraordinary. We liked the degree of service at breakfast -- assistance if needed, but given the freedom to serve ourselves.The front desk contributed to our positive experience as well, welcoming us with chocolate chip cookies, and researching wind restrictions on the Chesapeake Bay Bridge Tunnel, appropriately timed for our departure. We never walked by the desk without the staff sharing a kind word or greeting. When it was time to check out, we headed home, knowing that we will return for a longer stay next time. Thank you for making our anniversary such a memorable one and offering your guests such a positive experience on the Shore.

"Great time"

5
User 12/03/2018

Great location, with a beautiful view. It's a lovely hotel with friendly staff. Breakfast was good. We'll definitely return. The hotel was well decorated, comfortable and clean. It was a wonderful weekend getaway and this was the perfect hotel!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague Island! We are so glad you had a great time while visiting with us! Thank you so much for choosing to stay with us and for the great review! We are delighted you enjoyed the ideal location, beautiful views, friendly & helpful staff, yummy breakfast and clean & comfortable accommodations! We love to hear our guests say we are the "Perfect" hotel! We appreciate your business and do hope you will return and visit with us again soon...spring is just around the corner!

"Home away from home"

5
ctshoregirl, Madison, Ct 25/02/2018

This was my second time staying overnight off season at the Best Western Chincoteague Island. The hotel has one of the best locations on the island. It is right at the entrance to Assateague and has a fabulous view of the marsh and channel. The property is older, but is well maintained and clean. The beds are comfortable, which is always important. The bathrooms are spacious, not cramped, and the rooms are simple yet have everything you could need. I love the balcony with chairs to enjoy the view. Breakfast is simple, but it's good and plentiful. Let me get to the main reason for my 5 star review; the staff is wonderful. I did not encounter anyone from front desk to house keeping that didn't have a smile and hello. They went out of their way to help and I felt like I was staying with friends rather at a hotel. They absolutely made my visit, and I left with a huge smile.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague! Wow...what a great review! Thank you so much for taking the time to write about your experience with us! We appreciate your business very much and are so glad your time with us was pleasant and memorable! We thank you for being a return guest and we are delighted you enjoyed our ideal location, beautiful views, spacious & clean rooms and our wonderful staff! I often tell people that our greatest compliment is when guests tell us they feel like they are "coming home" when they stay with us! Our staff truly strives to treat our guests the way they would want to be treated while on vacation. I will pass on to the staff your kind words and we truly hope you will visit with us again soon!

"Excellent property and wonderful staff"

5
User 24/02/2018

Such a great staff, clean room, good view and sufficient breakfast. Very close to the nature preserve. Will definitely return if we get the chance. Thanks Sandi, you were so helpful and kind. Everything you recommended was wonderful!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Mary Ann and greetings from Chincoteague Island! Thank you so much for choosing to stay with us during your trip to the island and thank you for the great review! We are so glad you enjoyed our wonderful staff, ideal location and clean accommodations. We hope you will indeed return and visit with us again. Happy spring!

"Always enjoy our time at the Chincoteague Best Western"

5
Ken L, Yorklyn, Delaware 21/02/2018

The room amenities are just perfect for the overnight guest. The room is not cluttered with a bunch of stuff that you do not use/need, but all the essentials are there and working. The location is perfect for travel to the beach, and to town. One of the best things about the location is the staff that work at the Best Western Chincoteague.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Ken! We are so glad you always enjoy your stay with us! Thank you so much for your continued patronage and for the nice review! We appreciate your business and thank you for the kind words! Our location and especially our staff set us apart and we are delighted you enjoy them both! We look forward to seeing you again soon!

"Great time in Chincoteague"

5
User 20/02/2018

We came for a short vacation on President's day. It may not be the best time to visit as many of the attractions are closed. But it was still well worth our time. The hotel was nice and comfortable. The room was very clean. I take my hat off for the staff. The nicest people you will meet in any hotel. Kind and welcoming.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague Island! We thank you so very much for staying with us over the long President's Day weekend! We are so glad your time with us was comfortable and your accommodations clean. Our staff truly strives to make our guests feel welcome and "at home". Thank you for taking the time to post a review. We hope you will return when the weather gets warmer and more of the restaurants, gift shops, etc. are open. Chincoteague and Assateague have so much to do and see and we hope you will consider returning and visiting with us again soon.

"5-Star Hotel"

5
Chanon Z, Union Bridge, Maryland 18/02/2018

This hotel is awesome. Friendly staff, great breakfast, beautiful decor and close to everything Chincoteague Island has to offer. They even offer you chocolate chip cookies upon check in - it really is the little things that make this hotel special.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from the islands! Thank you so much for choosing to stay with us during your recent visit to Chincoteague Island and for the great review! We are so glad you consider us to be awesome and a 5-star hotel! It is so good to hear that you enjoyed our friendly & helpful staff, hearty breakfast, lovely accommodations and ideal location. It is also nice to know you appreciate the little ways we try to make our guests' visit special! We truly appreciate your business and hope you will visit with us again soon!

"We love this place!"

5
D C, Reston, Virginia 16/02/2018

This is the seventh year that we have come to Chincoteague in the winter and stayed at the Best Western. They never disappoint us with their great service, friendliness and dedication to improving the property. Clearly, the owners and staff take pride in their property and work hard to keep it updated in a somewhat harsh seaside environment. We just cannot say enough good thing about the staff and their kind and friendly service. It is right over the causeway from Assateague and the park so you cannot find a better location for enjoying the winter wildlife at the park. Good internet, nice views over the balcony, and VERY CLEAN which is most important to me!! We will be back. Keep up the good work!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
WOW! Thank you so much for the great review!!! We appreciate your patronage over the years and are so glad you "LOVE" staying with us! The staff is truly amazing and truly strives to treat our guests the way THEY would want to be treated while on vacation. Everyone does indeed take pride in our property and we thank you for your kind words! We are also glad you enjoy our ideal location, lovely views and clean accommodations....all things we like to hear from our guests! We appreciate your business and hope to see you again soon. The spring and fall are wonderful times to visit....fewer people, bugs and humidity!

"Outstanding staff "

5
User 13/02/2018

I have never experienced such amazing staff at a hotel before. Every single staff member expressed genuine care for our comfort during our stay. I'm so glad we stayed here. It's an older building that has been updated over the years, but the wonderful staff make everything great.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello! Everyone at the Best Western Chincoteague Island wants to thank you for choosing to stay with us during your recent visit to our island! We are so glad you found the staff to be amazing....everyone here truly strives to make our guests feel welcome and "at home"! We truly appreciate your business and hope you will visit with us again soon!

"Great service!"

5
LucyUncu, Falls Church, Virginia 05/02/2018

From check-in to free chocolate chip cookies, this Best Western shone. Everyone on staff was friendly and helpful, offering to find items such as a certain tea when it ran out. Free coffee and tea were available in the lobby throughout the day, not just at breakfast. The staff seemed genuinely interested in making sure our off season stay was a pleasure.

"Great location, friendly staff!"

5
em-T-sails, New England 05/02/2018

This is a great little hotel. Our room was spotless. I judge cleanliness on the shower curtain. If there is any signs of mold, I question the cleanliness. I am very happy to report a brand new shower curtain was hanging . Our TV reception was a bit spotty, we would loose audio for about 3-5 seconds at a time but we were not on the TV very much. The breakfast area is a bit tight with a group, as was the case with our stay. The people working at the hotel in all capacities were extremely friendly and helpful. I would definitely return to this hotel that has a GREAT location just outside of the Wildlife refuge.

"Fabulous Hotel, Fabulous Staff in a Great Location"

5
Sunny S, Raleigh, North Carolina 02/02/2018

This is the best hotel my family and I have stayed in, in a very long time! It is off-season, but we were told that hunters generally occupy numerous rooms during this time of year. The building is made well-enough that we never heard anyone. First, let me say that the staff is amazing! Beth checked us in when we first got there and she was so very helpful and got us checked in so quickly. Beth also gave us some good suggestions of places to eat in the off-season. Not only did Beth get us checked-in quickly, she also talked to us like friends, and we felt like we had known her for years. Beth also made sure we got our rewards points and a $10 gift card we were applicable for. She is a very sweet and very helpful lady. The hotel room was awesome! The beach decor was so nice, even the carpet had a beautiful pattern to it. The room was very spacious and clean, as well as the bathroom. Everything about the room was nice, it was simple and elegant at the same time. The internet worked very well, and the TV was very nice. The refrigerator and microwave also came standard in the room and worked very well. The shower worked so great, the water pressure was awesome and the shower drained so well. The cleanliness of the entire room was very impressive. The balcony was also very nice for watching the sun come up over the lighthouse and inlet. The bed was very comfortable with fresh, crisp, clean sheets. We had 3 people in the room and the beds were both queen sized, which was very nice. We went down for breakfast the next morning and we were greeted in an extremely friendly manor by Kitty (who runs the breakfast area) and Kedrick (who was running the front desk). We felt like long-time friends instead of customers. The breakfast was very nice and had hot items (eggs & cheese and meat), plus waffles with multiple fresh toppings, cereals, fruits, breads, juices, and yogurts. Kitty stopped by and asked us multiple times if we needed anything and if everything was ok. She was very sweet and helpful. Kedrick was also very helpful when we came to check out and we were given the fast check-out, so it only took a few minutes. However, we stayed a little longer just talking about local history and events, since the front desk was slower, because of the off-season. If you are ever in the Chincoteague area and want to stay the night, my family and I highly recommend the Best Western Chincoteague Island. You won't get a friendlier staff or a nicer, quiet stay anywhere else on the island. We definitely plan to go back and stay longer next time. If I could give it more than 5 stars I definitely would.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague Island! WOW! What an incredible review! Thank you so very much for taking the time to write all about your experience with us and for your very kind words! We are all delighted you had such a great experience with us. We appreciate your business very much and we thank you for staying with us while visiting the island. Our staff is indeed exceptional and we consider our greatest compliment to be when our guests say they feel welcome and "at home"! It was nice of you to mention the staff by name, and I will pass on to them your comments and kind words! We certainly hope you will return and visit with us again soon...the spring and summer are beautiful times to visit and Chincoteague and Assateague and there is so much to do and see. We look forward to welcoming you "home"!

"Wow...These Folks Do It Right"

5
Cuencathom, Gulfport, Florida 26/01/2018

Checked in for a 2 night stay, off season, & immediately was impressed by the super friendly & helpful front desk staff. Bright, spacious room, great TV channel choices, comfy bed, power shower, above average wifi & a really nice in-room coffee maker & microwave. Complimentary breakfast is pretty good...especially the biscuits & sausage gravy & the entire property is clean & well maintained. We'll visit Chincoteague again & will never stay anywhere else but here.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague! Wow...what a great review! Thank you so much for choosing to stay with us and for taking the time to write such nice comments! We truly appreciate your business and kind words and are delighted your experience with us was such a good one. It is good to hear that you plan to visit again and that you will stay with us...we look forward to having you. We hope this new year brings you much health and happiness!

"Anniversary Celebration"

5
User 18/01/2018

The Best Western Chincoteague Island staff and facility were absolutely awesome! They provided personal attention, friendly atmosphere, unhurried great breakfasts, a beautiful view from our spotless room, with fast speed WI-Fi connections. Couldn't have had a better location that met our needs: quiet, privacy, nearby excellent restaurants (select days and hours), OPEN Creamery , and of course the opportunity to tour Chincoteague Island, to see the multitude of waterfowl, the nesting eagles, deer, and of course the ponies. A great time of year if you don't like crowds, mosquitoes, and sweltering heat. Dress appropriately and have a memorable time! Allan & Carol - 47 years

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Carol and Happy Belated Anniversary! Thank you so much for the wonderful review! We appreciate your business and kind words and we are so glad you had such a memorable visit! We love to hear that our guests enjoyed themselves and the friendly & helpful staff, great breakfast, beautiful views, clean room and ideal location! This time of year really does offer a unique experience on Assateague and Chincoteague and we are so happy you shared it with us! We hope you make a trip to Chincoteague an anniversary tradition!

"Winter Visit"

4
Rainman1252, Cumberland, Rhode Island 15/01/2018

Unfortunately, the weather was not the greatest and it was very cold, but the hotel accommodations were very good. The staff was excellent, the room was spacious and clean and the breakfast was ok to get us going in the morning. The balconies offer a nice view of the lighthouse, but the entrance to the rooms are outdoors in the rear. OK for good weather, not so for bad. Offseason rates were very good. If we ever go back, it will be when the weather is warmer. The bike path to the National Refuge is very close to hotel.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello winter traveler! Thank you so very much for choosing to stay with us during your chilly trip to Chincoteague! We appreciate your business and the nice review! We are delighted you found your room clean & spacious, our staff friendly & helpful, the location ideal and the view lovely. The warmer weather is indeed ideal and offers so much to do and see and we hoe you will return in the spring and/or summer!

"A Home Away from Home"

5
Elle248, York, Pennsylvania 03/01/2018

We love the Best Western in Chincoteague!!! The staff is beyond excellent...from the front desk staff ( Christa, Desmond, Garry, and Beth ) to the breakfast attendants ( Anne and Kitty) to the Housekeeping ( Tanya). They exhibit consistent professionalism and the friendliness which makes us feel immediately at home!! The rooms are spacious and well appointed... the private balconies offer a restful place to enjoy a bit of relaxation ... and the convenient location all add up to an A plus getaway!! We have been coming to this Best Western for more than two years...whenever we visit the Island and we will return many times in the future!!! It is indeed a perfect "home away from home"!!! Thank you!!!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and Happy New Year! I have said many times that the greatest compliment we get is when our guests say they feel like they are "coming home" when they stay with us! Thank you so very much for your loyalty and continued patronage. We appreciate your business very much and thank you for the wonderful review! We are truly blessed to have the staff that we have....they strive to treat our guests the way they would want to be treated while on vacation, and each one takes great pride and ownership in their work and this property! Of course, it makes their jobs easier (and so pleasant) when we have guests like YOU! Thank you, again, for your kind words and we look forward to seeing you again soon!

"VIP on Free BW Points"

5
Q5225DXroberte, Cambridge, Maryland 03/01/2018

Location next to Assateague Island National Park, home of wild ponies and subject of the classic book "Misty" by M. Henry. Great hotel. Friendly staff. Nice free breakfast. Assigned VIP room even though our stay was completely free. We also found the town of Chicoteague full of interesting small shops. Found a small family owned restaurant called Bill's Steak House. Not only the most delicious food we have ever had in decades of eating out, but large portions to insure dinner for the next day. I had the filet. My husband had lobster tail. Destination location. Beach, Chincoteague wild ponies, shopping, home made salt water taffy, old time movie theater, water fowl carvings, and a hidden jewel of a restaurant.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Greetings from Chincoteague island! Wow...you need to come and work for the Chamber of Commerce here! Thank you so very much for taking the time to write such a great review! We are thrilled you had such a wonderful experience while visiting Chincoteague Island. We appreciate your business very much and thank you for choosing to stay with us. We are truly delighted you enjoyed our location, friendly staff and hearty breakfast. We wish you a very happy new year and hope to see you again in 2018!

"Excellent option for beach vacation"

5
YuppieonaShoeString, DC 26/12/2017

There are no hotels on the beach because it is a national wildlife refuge so this is an excellent option. The hotel is closest to the national wildlife refuge so it is not within walking distance of “downtown.” However, there's a restaurant next door and McDonalds across the street. There is also a bike rental and horse enclosure across the street. The room was very clean. The bathrooms in rooms with king beds do not have a lot of counter space but the rooms with double beds do. The staff is wonderful and knowledgeable. You can buy lunches to go and rent beach equipment. They will allow you to take the pool towels to the beach but will charge you if they aren't returned. The only downside is that the breakfast area can get crowded because it isn't very large.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and Happy New Year! Thank you so much for your great review! We appreciate your business and thank you for choosing to stay with us for your beach vacation! We are so glad you enjoyed our ideal location (closest to the beach). We are delighted you found your room clean and the staff friendly & helpful. I am sorry the breakfast area was crowded! Please know we will be expanding the breakfast and lobby area over the winter to better accommodate our guests! We hope you will return and enjoy our improvements!

"Best Western Chincoteague, VA"

4
dianamF4785MW, Hagerstown, Maryland 23/12/2017

Great place to stay for our photography trip to Chincoteague. The staff was very accommodating and the front desk lady went out of her way to allow us to use the breakfast area to sit and work on our pictures after our day out. The rooms were clean and very comfortable. Breakfast had plenty of items to pick from each day.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Greetings and Happy New Year! We are so glad you chose Chincoteague for your photography trip! Thank you so much for also choosing to stay with us and for taking the time to write a nice review! It is always good to read that our guests thought we are a "great place to stay" and we are delighted you found the staff friendly & helpful, the rooms clean and comfy and breakfast to your liking! We hope you will return and visit with us again soon...Chincoteague and Assateague offer many beautiful settings any time of year!

"Wonderful Wildlife"

4
User 15/12/2017

This hotel is situated less than a mile from a wonderful wildlife refuge. Go out the door, cross the bridge, and you are in wildlife heaven: wild ponies, egrets, snow geese, great blue herons, ospreys, sandpipers, woodpeckers, Sika deer, and more.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Carolyn and Merry Christmas! Thank you so much for staying with us during your visit to Chincoteague Island. We appreciate your business and thank you for taking the time to write a review! We are so glad you enjoyed our convenient location! It sounds like you really enjoyed Assateague Island and the beautiful wildlife refuge. We hope you will return again soon and hope you will stay with us!

"Traveling north"

4
K2818JMpeterp, Turner, Maine 14/12/2017

Clean, hotel staff very friendly and attentive, great location, plenty of area dining options still open which is a plus for off season travel, lodging quality consistency with other nice best westerns.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello North bound traveler! Thank you so much for stopping in Chincoteague and for staying at the Best Western Chincoteague Island! We appreciate your business and the nice review! We are so glad you found your accommodations clean, the staff friendly and helpful and the location ideal! We hope you enjoyed your stay with us and hope you will return on your way back! Merry Christmas!

"Chincoteague"

5
Margery D, germansville, United States 09/12/2017

Not only is Chincoteague VA a beautiful place to visit but, Best Western is an excellent facility to stay at!!!! Quality of care is excellent. This hotel presents and performs the way all hotels should model after.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Margery and Merry Christmas! Thank you so much for taking the time to write such a great review! We thank you for choosing to stay with us while visiting Chincoteague Island and we are so glad you enjoyed our lil' slice of heaven! Thank you so much for considering us a hotel worthy of setting an example...that is quite a compliment. We truly strive to treat our guests the way WE would want to be treated while on vacation! We hope you have a wonderful holiday season and hope to see you in 2018!

"BWCI"

5
User 07/12/2017

Always a pleasurable experience, and I refuse to consider any other place to stay on Chincoteague Island. We have a long history with this hotel and staff. They always treat us as valued guests. If they don't have something, then I don't really need it.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Kara! We love your review! If we don't have it...let us know and we'll go get it for you! We so appreciate your many years of friendship and thank you for your loyalty, patronage and the great review! We are fortunate to have special guests like you and we look forward to seeing you again! Merry Christmas!

"great place to stay"

5
elizabethnT5514DA, Hampton, United States 05/12/2017

this was our first visit here and I would recommend the best Western Hotel as a place to stay . it has a great location . a diner is next door with good food . The hotel is clean and comfortable . the staff is professional .

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Elizabeth! We love our first time visitors and are so glad you were pleased with your stay! Thank you so much for choosing to be our guest and for the great review! We are delighted you enjoyed our convenient location and clean & comfortable accommodations. We thank you for your recommendation and hope to see you in 2018. Merry Christmas!

"Best Westen Chincoteague"

5
User 05/12/2017

We were greeted by friendly and helpful staff members at check in. It is a great location to get to the wildlife refuge; maps of Chincoteague and the refuge were right at the front desk. Breakfast was very good. Coffee available in lobby all day. Highly recommend. Will stay there in the future.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and Happy Holidays! We are so glad you chose to stay with us during your trip to Chincoteague Island! We appreciate your business and the great review! We are delighted you found the staff to be so friendly and helpful, the location ideal and the breakfast to your liking! Thank you so much for your high recommendation and we look forward to seeing you again soon. Merry Christmas!

"Cozy Hotel with Friendly Staff"

5
betht283, Baltimore 01/12/2017

Spent two nights - impressed by the really friendly staff, immaculate rooms, and public areas. The management has clearly made a personal investment in creating a comfortable atmosphere with extra touches.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Greetings from Chincoteague and Happy Holidays! Thank you so much for staying with us while in Chincoteague Island and for the great review! We are delighted you found the staff friendly, the accommodations immaculate (we love that word) and your stay comfortable. We do indeed take special pride in our property and always treat our guests the way WE would want to be treated while on vacation! We hope you have a very Merry Christmas and look forward to seeing you again soon.

"Excellent location, good value!"

4
Jean B, Richmond, Virginia 27/11/2017

Comfortable accommodation with easy access to Assateaque Island National Wildlife Refuge as well as the best of Chincoteaque Island restaurants and attractions. Friendly staff were very helpful and knowledgeable and made our visit very enjoyable.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Jean. Thank you so much for your stay with us during your visit to Chincoteague Island and for the nice review! We appreciate your business very much and are delighted you enjoyed the comfortable accommodations, excellent location and friendly & helpful staff! It is so nice to hear that your stay was enjoyable and we hope you will return and visit with us again soon!

"My stay at Chincoteague Island, Va. BestWestern Hotel"

5
David C, Baltimore, Md, United States 27/11/2017

Excellent weather, excellent hotel, a superb experience all around. I am a wildlife photographer, and have to result to staying in many types of hotels, some not always up to par. The BestWestern in Chincoteague made my weekend a resounding success.

"The perfect family vacation."

5
bruce y, West Caldwell, New Jersey 27/11/2017

You turn east from route 13 onto route 175 and proceed 10 miles to just short of the entrance to the Assateague national wildlife park,a bird watchers paradise.The Best Western is on the left.On the way you have passed the Wallops Island NASA museum and the military airport.The museum is appropriate for all ages and the visit will last an hour. The beach is only a 10 minute drive from the hotel and you may see wild ponies on the way.You can stop and see the wildlife museum and climb the Chincoteague Lighthouse. A one week pass per auto is $10 ,bicycle riders are free. The beach is wide,white and well maintained! Chincoteague has all the tourist stores, amusement games you could ask! Fishing trips are readily available the seafood restaurants are abundant.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague Island! We are so glad your family vacation was "perfect"! Thank you so much for choosing to stay with us and for taking the time to write a review. It sounds like you and your family "did it all" and enjoyed it! We really hope you will return and visit with us again.

"Home away from home"

5
67audreyw, potomac, United States 20/11/2017

We had such a lovely time at the Best Western on Chincoteague Island!! The hotel was clean and in a great location. The staff was warm and welcoming and went above and beyond to make our stay comfortable and relaxing. They helped us find the restaurants that were open off-season, they provided us with games to play and suggestions of things to do. We don't travel that often, but rarely do we find staff so friendly and hotels with so many amenities included. We will definitely come back another time.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague Island! Wow...what a great review! We are so glad you had such a lovely time in Chincoteague and at the Best Western! Thank you so much for choosing to stay with us and for taking the time to post a review. We are delighted you found the accommodations clean and the location ideal. The staff truly strives to ensure every guest feels welcome and "at home" and we look forward to welcoming you "home" again soon!

"Great location -"

5
Alison P, Wyomissing, Pennsylvania 19/11/2017

We were in the area to see the wild horses and hotel was in the perfect location. The room was clean and met our expectations. The staff was very friendly. The only issue was there was very little room in the breakfast area. We are planning another trip in the spring and will most likely stay at this location - wish the pool was inside, but understand that is not possible!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Alison! We are so glad you decided to visit Chincoteague and thank you for staying with us! We appreciate your business and the great review! We are delighted you enjoyed our convenient location...we hope you got to see some ponies. It is good to hear that you found your room clean and the staff friendly. I do apologize for the crowded breakfast area, though. Please know we will be expanding the lobby and breakfast area this fall/winter to better accommodate our guests. We hope you will return in the spring and enjoy our improvements.

"Great Service @ Chincoteague"

5
O6724ZTjuanp, Alexandria, United States 18/11/2017

Unbelievable service, everyone from the Front Desk staff, to the breakfast area, to the cleaning personnel were extremely attentive and accommodating. I have not experience this level of service before, not even in 5-star hotels. A great location to visit the Assateague Island Natural Reserve or watch (walking distance between the hotel and the Reserve) rocket launches from the Wallops Island Flight Facility.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and Happy Thanksgiving! Wow...what a great review! Thank you so very much for choosing to stay with us while visiting our island and for taking the time to post a review! We are so happy you enjoyed our exceptional customer service! We truly strive to ensure every guest feels welcome and that we exceed their expectations! We are also glad you enjoyed our ideal location. Please return and visit with us again...we look forward to seeing you!

"One of the best Best Westerns"

5
Steve S, Baltimore MD 13/11/2017

I've been to many Best Western hotels around the county and I have to say this is one of the very best, in terms of cleanliness, friendly staff and a modern appearance. It also has a great location being right next to the park entrance. You can walk right outside and have a great view of Assateague Island, the lighthouse and Wallops Island launch area if there are any launches occuring during your stay. The breakfast area is a little small but the selections are well stocked and good. The internet service was average and could be a little faster but usable.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Steve! We are so glad you consider us to be one of the very "Best" Best Westerns! That is music to our ears! We are delighted you found the location ideal, the accommodations clean and modern, the view lovely, the breakfast to your liking and the staff friendly & helpful! Please know that we will be expanding the lobby and breakfast area this fall/winter to better accommodate our guests! We appreciate your business very much and hope you will return and enjoy our improvements!

"Best Staff ever"

5
User 13/11/2017

Great staff overall at this hotel, especially Garry. Made us comfortable and were very welcoming. Hotel is very close to Chincoteague National Park and made it easy to come and go to warm up and use the bathrooms......Hotel is very clean, good beds, and good breakfast in the morning. Will definately stay here again.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague Island! Thank you so much for choosing to stay with us during your trip to our island and for the great review! We are delighted you found the staff to be so friendly and helpful. We truly strive to ensure every guest feels welcome and "at home"! We are also glad you enjoyed our location and found your accommodations to be clean and comfortable. We appreciate your business very much and look forward to seeing you again!

"Great Mini Vacation"

5
Debbie O, Frederick, Maryland 10/11/2017

Great location. Classic, but well maintained "lodge" feel but this location was updated to Best Western chain standards. That's the charm of this facility, all the lobby and my room had very warm decor with artful reminders of the beautiful area. The wild ponies, wildlife reserve and the history of the Chincoteague waterway, were used. Obvious that maintenance and housekeeping are top priority. Staff was friendly and knowledgeable and proud of this location. Breakfast was great and plentiful. Looking forward to visiting again in the future.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Debbie! Would you like to come and be our "Marketing Director"?!? We thank you so much for the GREAT review! We are so glad you enjoyed all aspects of your stay...from the ideal location and classic charm to the friendly & helpful staff and plentiful breakfast. Thank you, too, for noticing that the owners and staff take a great deal of pride in our property and truly strive to ensure our guests have a wonderful experience! We do indeed hope you will return and visit with us...we look forward to having you!

"Chincoteague"

5
User 08/11/2017

Clean and comfortable hotel in an excellent location next to the park entrance and a small museum. We brought bikes and road them right into the park. Breakfast was included and well-stocked. We definitely recommend!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Kirstin and greetings from Chincoteague Island! We thank you so much for choosing to stay with us during your trip to the island and we appreciate the great review! We are delighted you found your room clean & comfortable, the breakfast to your liking and the location ideal...all things we like to hear! We thank you so much for intending to recommend us and we hope you will return and visit with us again soon!

"Best Chinco Hotel ever"

5
417trip, Fort Pierce, Florida 08/11/2017

i was welcomed with a smiling clerk right away. The staff was so helpful friendly and professional. the room was clean and spacious. i would stay here again. the location was accomodating too. coffee tea breakfast was a plus. thank you all. Manny Ruiz

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Manny! We are so glad you consider us to be the "Best" (we think so too) and thank you so much for the great review! We are delighted you found the staff to be so friendly & helpful, the room clean & spacious and the location ideal! We appreciate your business very much and hope you will return and visit with us again soon!

"Lovely Hotel, Great Location, Wonderful Staff"

5
lindamG2027LJ, Santa Cruz, United States 07/11/2017

If you are lucky, you will be welcomed by Christa and Desmond, when you arrive at this well-located lodging. (Christa worked out a tricky booking dilemma for me with great kindness. Thank you!) My room, with an outlook of the beautiful coastal wetlands, was clean and attractive and comfortable. VERY highly recommended.

"BW at Chincoteague Island"

5
User 06/11/2017

I would recommend this hotel to anyone, the staff was great the hotel was very clean. Very close to the national park. Breakfast was great. Room outstanding. it was at the end of the island but close to everything.

"Best Location on the Island"

5
wegimom, New York 04/11/2017

This is the place to stay if you want to be right near the Animal Refuge, and the Beach. The hotel was clean, friendly, coffee and tea is offered all day with fruit. The front desk was very knowledgeable on giving ideas what to see and where to eat.. We were there off season and on a Monday so we missed out on the Museum right next door.Cannot wait to return. The breakfast was very good and everything was fresh.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague! Thank you so very much for choosing to stay with us during your trip to Chincoteague Island and for the great review! We are so glad you enjoyed our ideal location so much and that you found your room clean, the staff friendly & helpful and the breakfast fresh and delicious. We are sorry you were not able to visit the museum next door...it is a real treat so we hope you will return and visit with us again and get to see and experience more of the things the island has to offer. We appreciate your business very much and look forward to seeing you again!

"Convenient and relaxing!"

5
Doretha J, Waynesboro 30/10/2017

We've stayed here the last 2 visits and it's the best place for what you pay! Convenience to wherever you want to go especially to Assateague Island! Great friendly staff who makes your stay relaxing!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Doretha! Thank you for returning to the Best Western Chincoteague Island and for the nice review! We are delighted your time with us was relaxing. We are also glad you enjoyed our convenient location. We hope you will return and visit with us again soon.

"Best Place on Chincoteague Island To Stay"

5
bullo1957, Pennsylvania 30/10/2017

The only place on Chincoteague Island that I stay. Have been there many times and will definitely return. The staff are very friendly and accommodating. The hotel is very clean and comfortable. I have never been disappointed.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague Island! We love your title and are so glad you consider us to be the "Best"! Thank you so much for your recent stay with us and your continued patronage. We appreciate your business very much and thank you for the nice review! We will continue to strive to exceed your expectations and we look forward to seeing you again soon.

"Always Enjoyable!"

5
Fred F, Bloomsburg, Pennsylvania 29/10/2017

This is our go-to place on the Island. It is in a great location, the staff is wonderful, and the place is absolutely beautiful. The rooms are nicely furnished, always clean, and comfortable. The breakfast is quite good and if the weather is nice, it is fun to sit out on the covered patio and enjoy the view. The location is the best of all the hotels on the Island since it is located right at the end of the causeway leading to the Chincoteague National Wildlife Refuge and the beach on Assateague Island. You can even walk from the hotel and be in the refuge in about 10 minutes. Tops in our book!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Fred! WOW...what a great review! Thank you so much for making us your "go-to place" on the island and for taking the time to write such a nice review! We appreciate your business and continued patronage very much and we strive to ensure that every stay with us is as good or better than the one before. Thank you, again, for choosing to stay with us and we look forward to seeing you again soon!

"Great place for a low key girls weekend"

5
K H, Washington DC, District of Columbia 29/10/2017

The hotel was clean and in a great location to go and see the ponies. The beds were comfy and the wifi worked well. The staff was friendly and it was nice to have a breakfast included. Our balcony was in the front of the hotel and the view of the lighthouse was nice. It was convenient for visiting Chincoteague National Wildlife Refuge. Looking forward to a future stay here.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Greetings from Chincoteague Island! We are so glad you chose the Best Western Chincoteague Island for your girls' weekend and we hope you all had a great time together. We appreciate your business and thank you for the great review. We are delighted you found the accommodations clean and comfy, the location and views ideal and the staff friendly! We hope you will return for another retreat!

"Ponies and Birds, oh my!"

5
N8640GYcarolynr, Chambersburg, Pennsylvania 29/10/2017

We always stay at the Best Western when we go to Chincoteague---about twice a year. The staff is attentive, the location is close to all things Chincoteague, the breakfast is always good. And let's not forget Don's Seafood in downtown Chincoteague!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Birds and Ponies...AND Seafood, oh my! Thank you so much for your recent stay with us and for your continued patronage. We appreciate your business and thank you for the great review. We are so glad you enjoy the attentive staff, ideal location and yummy breakfast...all things we like to hear. We look forward to seeing you again soon.

"Great value, exceeded expectations"

5
Sarah L, Garden Grove, California 25/10/2017

My friend and I just came for a short trip to see the ponies. I was pleasantly surprised by who great our short stay here was. The room was big with a lot of amenities. The staff was great. The breakfast also very good. I feel like I got more here than I have gotten for a similar price at other hotels. Very satisfied and would come back if ever in the area again.

"Pleasant Environment & Friendly Staff"

5
S5395NGkimg, Weyers Cave, United States 25/10/2017

Pleasant beach decor; perfect mattress; helpful and friendly hotel staff (front desk and breakfast server), clean inside and out. Great location to refuge and shops. I will definitely return for many years to come.

"Such Friendly Folk, Such a Nice Property"

5
Mard55, Arkansas 24/10/2017

DH and I enjoyed our three night stay at this Best Western, from check in to check out. The staff (each and every one!) was super friendly and helpful. The room and grounds were immaculate. This was our first trip to Chincoteague. The Museum of Chincoteague (next door) is worth a couple visits. We absolutely recommend this Best Western to anybody visiting the island. We would love to be there right now!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello! We love the title to your review! Thank you so very much for choosing to stay with us and for taking the time to write such a nice review! We appreciate your business very much and we are so happy that you enjoyed your first trip to Chincoteague so much (we wish you were here right now, too)! We thank you for the high recommendation and truly hope you will return and visit with us again!

"Great location and roomy accommodations"

5
User 24/10/2017

The Best Western hotel on Chincoteague Island is conveniently located at the end of the bridge to Assateague Island, making it perfect for bicyclists and hikers who want to explore the island and beach without the hassle of a car. The rooms are extra large and spotlessly clean, with balconies large enough for two or three chairs. The staff are warm, friendly, and helpful.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Greetings from Chincoteague Island! Thank you so very much for your stay with us and for the great review! We are so glad you enjoyed our great location, spacious & clean rooms, balconies with lovely views and our friendly & helpful staff. That is what we like to hear from our guests! We hope you enjoyed your time in Chincoteague and that you will return and visit with us gain soon!

"hunting"

5
jelkin, urbanna 20/10/2017

Great staff.responsive to any request.Will come again.Made breakfast an hour early to accommodate our hunting schedule.Have cleaning rags in room to clean weapons.great breakfast.good rooms and excellent maid service.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello! We love our hunters! Thank you so much for your stay with us and for taking the time to write a nice review. We are so glad you enjoyed your stay and plan to stay with us again. We are happy we could accommodate you in ways such as serving an earlier breakfast and having supplies such as cleaning rags available to you. We appreciate your business and look forward to seeing you again!

"Never A Disappointment!"

5
amygC6037GV, Tyrone, United States 19/10/2017

This was my sixth stay at this hotel and will continue to stay at Best Western in Chincoteague. From the moment you enter the lobby, you are greeted with a warm smile, a welcoming greeting and some delicious chocolate chip cookies! The ease to check-in and the knowledge that the staff has concerning restaurants, boat tours, places to explore, and local shops is fantastic! Once in your room, you get a call from the Front Desk checking to see how you like your room and if you need anything. Honestly, there are not enough adjectives in the English language to describe our feelings about the Employees, cleanliness, comfort and the delicious breakfast that is served every morning. I have never encountered another hotel that even comes close to what you experience at this Best Western!

"Great stay!"

5
gardening lover, New Jersey 19/10/2017

We have stayed here before and have always enjoyed our stay! The room is clean and the beds are comfortable. We especially love the location! All of the staff were very friendly. The front desk gave us some great recommendations on places to eat. Breakfast was good even though I wish the seating area was a little larger. All in all a great visit! Would highly recommend!

"Great hotel"

5
Mary H, Mountain Top, United States 19/10/2017

This is where we always stay when we visit Chincoteague. It is conveniently located and the staff and accommodations are great. It's quiet and comfortable and we wouldn't want to stay anywhere else on the island.

"Surprised by this motel"

5
D8915YTbrucem, Richmond, United States 19/10/2017

It is nice looking, in an ideal location at the entrance to Assateague Island, well kept, and comfortable. The reservation agent was friendly as was the on-site staff. Those attitudes usually means the owner is good to the staff. It makes the visit especially pleasant.

"Very good Experience"

1
User 18/10/2017

I took my mom and my two small children to Chincoteague for 4 nights. We were very satisfied with the service, cleanliness and the location of the Best Western Hotel. The staff was very friendly at all times. Over the weekend the beakfast area got a bit crowded and it felt like there were not enough tables and chairs, but they allow you to take your food to your room in case you don't find a seat.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and happy fall! We are so glad you had such a good experience with us during your recent stay! We love to hear that our guests enjoy the service, cleanliness and location. I am sorry about the crowded breakfast area! Please know that we will be expanding the lobby and breakfast area in the fall to better accommodate our guests! We hope you will return and visit with us and enjoy our improvements!

"Excellent hotel at the doorstep of Assateague Reserve"

5
JOHNSTEPHENPERRY, Alexandria, Virginia 12/10/2017

Located just short of the causeway to Assateague and its beaches, this is an altogether excellent hotel in every respect. We stayed here for two nights in October, and found the rooms exceptionally spacious, comfortable, well-furnished and equipped. The bathrooms deserve special mention -- two sinks, great shower, bright lighting, spotlessly clean. The desk staff were uniformly friendly and helpful, and the lavish breakfast was most welcome. Our only complaint is that the free WiFi was a bit buggy, with frequent dropouts.

"Best hotel experience"

5
cathleenc234, New Jersey, United States 11/10/2017

Everything was perfect. Can't say much more than we were thrilled with each amenity and staff. Loved that the pool was still open because the weather was unseasonably warm. The lobby, breakfast room, surrounding areas and our room sparkled.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Cathleen! We love reviews like yours that include words like "Best" and "perfect" and "thrilled" and "loved" and "sparkled"!! Can't say much more than that.... except that we appreciate your business AND the great review! We hope you will return and visit with us again!

"Great hotel, perfect location"

5
nicholaso855, Takoma Park, United States 10/10/2017

This is a lovely property, beautifully maintained and excellently staffed. The pool and the landscaping around it from a tranquil oasis, and you can forget you're across the road from a McDonalds. All the staff was incredibly friendly and outgoing. The location can't be beat: right at the island over the Assateague Island. There's a bike rental place across the way, and you can pick up bikes and get over to the beach in minutes. Walking distance (albeit along a busy road) from good restaurants. Diner next door.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague! Thank you so much for your recent stay with us AND the great review! We are so glad you enjoyed our perfect location, friendly & helpful staff and beautifully landscaped grounds! It sounds like you enjoyed your time here on the island and we hope you will return and visit with us again soon! We appreciate your business very much!

"THE place to stay on the island"

5
Steve c, Bel Air, Maryland 10/10/2017

We visit Chincoteague at least twice a year. We have been staying at this location since shortly after it was built....well before it became a BW property. Level of upkeep and friendliness of the staff has remained a constant though the years. We will return in the spring, if not sooner. If you want the cold, sterile environment of a Comfort Inn or Hampton, this is not your place. If you want to feel like you are visiting a good friend or relative who welcomes you presence in comfortable, warm surrounding, this is it!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Steve! Wow...what a great review! Thank you so very much for your continued patronage over the many years! We appreciate your business and thank you so much for your kind words! We are happy (and proud) that you have seen such consistency throughout the years and that you consider us to be THE place to stay in Chincoteague! We look forward to welcoming "home" our friends again soon!

"Comfortable and attractive"

5
wicksalive, Dumfries, Virginia 09/10/2017

Very nice hotel, great beds, lots of room, courteous and helpful staff. Close to the beach for beach people. Good price. Overall really great. We will stay there again when we next go to Chincoteague.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague Island! Thank you so much for choosing to stay with us during your recent visit to our islands and for the great review! We are so glad you enjoyed the accommodations, friendly & helpful staff and the ideal location! We are delighted you plan to stay with us again and we look forward to seeing you!

"Great location and lovely staff"

5
mysticetacea, Washington DC, District of Columbia 04/10/2017

This hotel is simple but has a great location, and the staff couldn't be nicer. If you plan to bike through the wildlife refuge, this is the perfect location, as it is literally right on the entrance to the refuge where the bike trails begin. Lovely views of the marsh from every room! Rooms were clean, spacious and decently appointed. Only issue was that the TV did not work. Breakfast left a lot to be desired, but hey, it was included, so can't complain too much. There is a diner right next door with an inexpensive breakfast buffet if you need something better. I would definitely stay here again when we come back to Chincoteague!

"What a lovely weekend get away!"

5
funluvnmom, Catonsville, Maryland 04/10/2017

My daughter and I stayed here for a weekend get away and had a wonderful time! Our room was spotlessly clean. Each of the staff members we met with were helpful and friendly. It was so nice having breakfast ready for us each morning. The hotel was located very close to the wildlife reserve, which made it easy to go back and forth from the beach to our room to freshen up. Our stay was lovely and I would definitely go back.

"excellent hotel and Island"

4
barbdan2014, Springfield, Massachusetts 03/10/2017

We always stay here either to visit friends in the area or on the way to Florida. Staff is friendly, hotel clean with a great breakfast, and the Island has plenty of nature to offer. It's also great for families with children with many activities available in town and on the Island. Adults can have a quiet get-away and relax, bike ride or walk the many trails. Bird watchers can check off many birds on their life list at migration times.

"Outstanding Service"

5
ksquires2016, Rochester, New York 02/10/2017

We have stayed at this hotel 6 times now and every trip just confirms it as the best choice in Chincoteague. Everyone on staff is friendly, helpful and courteous. They will go out of their way to meet (and even surpass) your needs. Complimentary breakfast provides choices for every palate or diet. Options are kept full right up to the end of serving time. Indoor and outdoor seating is available. The premises is very clean and well maintained. Access to the refuge is as close as you can get. View from the balconies (especially on the pool side) are terrific. Outdoor swimming pool available.

"Great Hotel"

5
User 02/10/2017

We spent one night and really enjoyed the place. Room was clean and had everything we needed. Loved the small balcony with chairs and table. Staff was extremely friendly and couldn't do enough for us.

"Loved it! Comfortable, nice workers, very welcoming."

5
DavidFrench25, New York City, New York 28/09/2017

The place was great! Comfortable and clean room, with an intelligent shower (the floor of the shower extended across the bathroom--with appropriate drainage sloping--so disabled or old people had easy access... all hotel showers should be like this!) Reception was quick, easy, and friendly. All the workers were like this. They said each Best Western is privately owned... that sounds like a good thing! Breakfast was good, organized, and ample. I'm looking forward to visiting more hotels like this one!

"Nice stay by the park"

4
StevenDustmaker, Middletown, Delaware 26/09/2017

The hotel is located at the edge of the park, so it is very convenient. The room was clean and functional, the bed was acceptable. The breakfast is usual for a Best Western. While to room was small, there was seating outside. The food was hot where needed, and kept stocked through the morning. The front staff was curteous and helpful

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Steven! Thank you so very much for choosing to stay with us and for taking the time to write a nice review! We are so glad you had a nice stay and that you enjoyed our convenient location, clean room and friendly & helpful staff. Please know that we will be expanding the lobby and breakfast area in the fall to better accommodate our guests! We appreciate your business very much and hope you will return and visit with us again soon!

"Staff goes out of there way to make your stay great."

5
User 26/09/2017

I love staying at this hotel because the staff is really friendly and caring. They learned my name and offered me things to improve my stay that I didn't even think of. They can recommend fun things to do on the island because they are locals. The pool is great and all the rooms have balconies. Really close the Assateague!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Amanda! Thank you so much for your recent stay with us...your continued patronage...AND the great review! I am so glad you find the staff to be so friendly, helpful and caring! We truly do have an exceptional team (I am very proud of them) and we are very fortunate to have them at the Best Western Chincoteague Island! Of course, what makes their job easier and more pleasant is to have guests like YOU! We appreciate your business very much and look forward to seeing you again!

"Good location"

3
787susannap, Washington, DC, United States 25/09/2017

This hotel is located very close to the park access, which makes it convenient for bikers and for beach access. The room was clean with a small bath in which there was no room for toiletries. We kept the tooth brushes in the room. Breakfast was average with only one waffle machine. Breakfast room is small and very uncomfortable as people cannot pass through tables. Check out time is at 11, which is okay, but be prepared because a minute after 11 (even if you did not check out) your key will not work and you have to do to the receptionist if you left anything in the room.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague Island! Thank you so very much for your recent stay with us and for taking the time to write a review. We appreciate your business very much and thank you for your comments. We are delighted you enjoyed our convenient location. We are also glad you found your room clean. Your particular room is one of the smaller King rooms that, because of the way the building was designed and is over the breezeway, is smaller and does not have a vanity area. Most of our other rooms are much larger and do have a larger bathroom and separate vanity area. Also, I apologize for the cramped breakfast area! Please know that we will be expanding the breakfast and lobby area in the fall to better accommodate our guests! We hope you will return and visit with us again!

"best western stay"

4
karengQ5806HF, Doylesburg, United States 25/09/2017

was a pretty good hotel, rooms were clean and nicely decorated, the breakfast was good, the area for breakfast could be bigger, did not like it when my husband and I were going to go for a swim on a hot and sunny and a maintenance man appears to start cleaning dead mosquitoes out of the pool, and then he added water to the pool and dumped chemicals into the pool, we just thought this could have been done in the morning before anyone would have used the pool

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Greetings from Chincoteague! Thank you so very much for choosing to stay with us during your recent visit to Chincoteague Island AND for taking the time to write a review! We are delighted you found your room clean and the breakfast to your liking. Please know that we will be expanding the lobby and breakfast area this fall to better accommodate our guests! I am sorry for the inconvenience you experienced at the pool. This time of year as the weather is changing and the temperature is not consistent the pool is monitored and checked several times a day. If needed, chemicals are sometimes added throughout the day. I am sorry this put a damper on your visit. We appreciate your business and hope you will return and visit with us again!

"Wonderful hotel near the refuge and beach!"

5
DaveFeb27, Falls Church, Virginia 20/09/2017

We have stayed at this property, which is now a Best Western, for several years and love it! The hotel, staff, and location are terrific! Best Western is generous with loyalty points and discounts and always keep us coming back! Wonderful

"Great service!!! Loved everything and everyone."

5
I8064GCkimberlyb, Alexandria, Virginia 18/09/2017

No complaints. Everything was Great. Thank you!!! Kids loved the pool and all the little things the staff did that made our stay even more enjoyable. They were very helpful and nice the whole time. LOVE!!!

Dawn B, General Manager at Best Western Chincoteague Island, responded to this review
We are so glad you enjoyed your stay. Thank you for the wonderful review! It was a pleasure having you here and we hope to see you again soon!

"Excellent!"

5
crystalf215, Scotrun, 18/09/2017

I highly recommend this hotel! The staff was very friendly and accommodating, the rooms clean, and the exterior is kept up and beautiful. They served a hot breakfast which we enjoyed. It's a great vacation spot for families!

Dawn B, General Manager at Best Western Chincoteague Island, responded to this review
Crystal, Thank you so much for the glowing review. We are so glad you enjoyed your visit. Hope to see you again soon.

"Annual visit"

5
Clyde D, Easton, Maryland 11/09/2017

We have visited Chincoteague after Labor Day for several years always staying at the Best Western. It is convenient to the wildlife refuge and many shops and restaurants. The rooms are clean and comfortable and the staff very friendly. The breakfast buffet is typical for a nice hotel and there is an outdoor seating area and pool. The upper rooms have a nice view of the water.

Dawn B, General Manager at Best Western Chincoteague Island, responded to this review
Clyde, Thank you so much for your wonderful review! We truly appreciate it AND your continued business! We look forward to seeing you again soon.

"Best Hotel off of Main Street"

4
jennwc, West Chester, Pennsylvania 11/09/2017

The staff at this hotel are fantastic. I hate to recommend this hotel, because I was so happy to have found a little gem off of the Main Street strip. It's walking distance to Assateague Island and the Chincoteague Museum is next door. This hotel even has a "back yard" complete with picnic tables and a grill. Fantastic for us - since we were successful in our crabbing mission :) The pool was clean and the rooms were clean and well maintained also. My only criticism is the size of the breakfast area. Breakfast was great, but it's very crowded with limited space due to the tables set up within the small area. Lovely though that they have seating outside as well.

Dawn B, General Manager at Best Western Chincoteague Island, responded to this review
Jenn, Thank you so much for your wonderful review. We are so glad you enjoyed your visit. Nothing better than crabs fresh from the water and cooked to perfection. What a great way to celebrate a "crabby" mission! I appreciate your honesty regarding our breakfast space. We agree with you! We are going to expand the space this winter to include one of our guest rooms. It will be a complete remodel. We can't wait to start construction and to be able to provide our guests with an expanded breakfast room next season. We hope you will visit with us again soon. Thank you again for your kind words.

"Relaxing Weekend"

4
beachgypsyracediva, Linden, New Jersey 11/09/2017

We spent the past weekend at the Chincoteague Best Western. The staff was efficient and friendly. Both check in and out were prepared for us ahead of time. We stayed in a large room on the third floor. The room had a king bed, microwave, fridge and Kuerig. The room was clean and simply decorated. The pool area was lovely, as was the outdoor seating under a pergola. Although we did not partake, the morning breakfast was busy and people seemed satisfied. The view of the lighthouse from the veranda was beautiful. We'll be back!

Dawn B, General Manager at Best Western Chincoteague Island, responded to this review
We are so glad you enjoyed your stay with us! Thank you for your kind comments. We look forward to seeing you again the next time you visit Chincoteague.

"Anniversary get-away"

5
Hugh D, Pittsford, United States 11/09/2017

The Best Western in Chincoteague is a delightful place to stay. It is conveniently located near the national refuge and local shops and restaurants. Rooms are clean and fresh and the staff very courteous and helpful.

Dawn B, General Manager at Best Western Chincoteague Island, responded to this review
Hugh, Thank you for your kind comments and nice review! We are so glad you enjoyed your get away. Happy anniversary! If you visit with us again, we will celebrate with you a bit late with complimentary champagne. Thank you again.

"Great Place To Stay"

5
Barbara M, Columbus Ohio, United States 09/09/2017

This is my second stay in Chincoteague and I am glad I chose Best Western [both times]. The location is perfect and the hotel is attractive and very clean. It's quiet and the staff is friendly. Great views from the balconies!!

Dawn B, General Manager at Best Western Chincoteague Island, responded to this review
Barbara, It was a pleasure having you back again with us! Thank you so much for the wonderful review! We hope to see you again soon.

"Consistency!"

5
grammysue2, Lewes, Delaware, United States 07/09/2017

This hotel never disappoints in any way. Excellent service, thoughtful touches in the room like salt water taffy, cleanliness and the staff is terrific. From the front desk staff to everyone behind the scenes, you can count on the getting polite and thoughtful service. The location is handy to everything you need.

"Wonderful visit"

5
DebPay57, Rehoboth Beach, Delaware 06/09/2017

A wonderful hotel with friendly staff. Clean and quiet. Can't wait to return. Breakfast was delicious and was available early in the morning. The room was large with a coffee machine and a nice size refrigerator.

"Great Place to stay!"

5
DeannaV, Norwalk, Connecticut 06/09/2017

Very happy with my stay at the Best Western Chincoteague. Location is great, beautiful view of the lighthouse and closest to Assateague Island. Very tasty breakfast, plenty of seating indoor & outdoor. Our room was spacious and lovely, enjoyed sitting on our balcony in the evening overlooking the lighthouse. Staff were welcoming and friendly.

"Super location, nice hotel"

4
laula2017, Gainesville, Virginia 05/09/2017

We loved our balcony view of Assateague lighthouse and the breakfast outside on the porch! Right at the entrance to the National Seashore, easily reachable with a bike. Staff were all super nice! We love to come back.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague! Thank you so much for choosing to stay with us recently and for the great review! We are so glad you enjoyed our location and the lovely views from your balcony! Our friendly and helpful staff look forward to seeing you again! We appreciate your business very much and we thank you again for your visit!

"Birthday September 2017"

5
User 05/09/2017

First we were greeted with cookies, and directions to all things to do on the island. Our room was clean, spacious, and very modern decor. We were on the 2nd floor so foot noise from floor 3 was not so pleasant. The bathroom had 2 sinks, we had a king bed, and since it was my birthday we came back to the room after lunch to champagne, chocolates and local treats and nice note left from our housekeeper. The front desk was super helpful in directions and activities and this hotel is closest to the beach. We were only their for 2 days but already can't wait to come back.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Tasia! We hope you had a wonderful birthday! Thank you so much for staying with us recently AND for the great review! We are so glad you found your room clean & spacious and that you enjoyed the friendly & helpful staff and our ideal location! We appreciate your business very much and are delighted you are anticipating your return visit. We look forward to seeing you again!

"Short Break"

5
H2641VIcarlg, Potomac Falls, United States 29/08/2017

We normally rent a house on Chincoteague, but this year we only had a few nights so took a chance on a hotel. Great experience. Definitely the way to go for shorter stays. Hotel was clean and the staff were friendly. The location right before the crossing to Assateague is also excellent.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague Island! Thank you so much for the great review! We are so glad you decided to take a "short break" and stay with us! We appreciate your business very much and are delighted you had such a pleasant stay and great experience! It is good to hear that you enjoyed our clean accommodations, friendly staff and ideal location. We look forward to seeing you again!

"5 star staff and landscaping"

5
User 29/08/2017

The staff were the nicest and friendliest I have ever encountered at any hotel. The landscaping was breathtaking. This hotel has put A LOT of thought and care to every detail of the landscaping from the hibiscuses to the green beans twisted up the gazebo. Our room was on second floor with balcony overlooking the pool. Very clean but could use better lighting. AC worked well. Beds were comfortable and the room was fairly spacious. It is perfectly located next to the Chincoteague museum, trolley stop, and next to the bike path going into the wildlife refuge. There are no side walks for walking to restaurants and stores so recommend biking everywhere. Across the street is a bike depot where you can rent bikes. We rode bikes everywhere...to star pony for fresh donuts, to pico taqueria for lunch or dinner, to play mini golf, and to the beach and lighthouse. It was a perfect weekend getaway for the right price thanks to Groupon. We plan to come back and will definitely stay at the Best Western.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
WOW! What a great review! Thank you so much for choosing to stay with us during your recent visit to Chincoteague AND for taking the time to write such a nice review! We are so glad you had such a great experience with us and with our island paradise! We appreciate your business and your kind words and we are delighted you appreciated the "attention" to detail we strive to achieve at the hotel. Our staff is absolutely the best anywhere and we are so glad you found them to be so helpful and friendly! We are delighted you plan to return and we look forward to seeing you!

"Great place to stay"

5
michaeldM905LN, Bel Air, Maryland 28/08/2017

Great place to stay Literally the closest hotel to the beach and the island The staff was very helpful I went there with my wife and kids and they loved the hotel as well The pool was nice and clean If you have a choice, this is the place to stay. Enjoy

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague! We are so glad you think of us as a "great place to stay" and we thank you for indeed staying with us! We appreciate your business and thank you for the great review! We are delighted you enjoyed our location, the friendly & helpful staff and pool! We hope you will return and visit with us again soon!

"Wonderful staff!"

5
LisainNewJersey, Marlton, New Jersey 27/08/2017

Hotel is very nice, pool and patio are lovely, but the staff is simply amazing. That made us feel welcome, and after our 3 day stay we hated to leave them. Ask for recommendations on where to eat. They won't steer you wrong!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Lisa and greetings from Chincoteague! Thank you so very much for choosing to stay with us and for the great review! We are so glad you enjoyed your stay and that the staff made you feel welcome....that is our goal! We hope you will return and visit with us again soon!

"One Night Family Stay"

4
Nastapeme, Odenton 27/08/2017

It is a nice location and patio balcony is a plus to watch the activities along the street! I would return to enjoy the local activities and NWR's beach area on the island. The Front Office staff very pleasant!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Greetings from Chincoteague! Thank you so much for your recent stay with us and for the nice review! We are so glad you enjoyed our location, balcony and friendly staff! We appreciate your business and hope you will return and visit with us again soon!

"This hotel is awesome!"

5
suzannesP2498IK, Somerville, New Jersey 23/08/2017

Beautiful and we'll kept grounds. Love the balcony and friendly staff. Nice and clean too. Close to the ponies and park. On the main drag. Great view of the Lighthouse. Balcony has 2 chairs and a table and is covered in the event of rain. Very relaxing!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Greetings from Chincoteague! Thank you so much for the 5 stars and great review! We are so glad you had a relaxing stay with us! We appreciate your business very much and thank you for choosing to stay with us! We are delighted you enjoyed the beautiful landscaping, ideal location, view from your balcony, friendly & helpful staff, and clean room....all things we like to hear from our guests! We hope you enjoy the rest of your summer and hope to see you again!

"Five Stars"

5
User 23/08/2017

Had a lovely 2 night stay. Our room was spotless and our housekeeper, Anna, even left us little notes as well as a small gift for our daughter. The pool was very clean as well. Staff were all extremely friendly. The best experience we've had at a hotel EVER!!!! I highly recommend. This will be our hotel of choice every time we return to Chincoteague.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Bonnie! WOW! What a great review! Thank you so much! We are delighted you had your "best experience ever" at a hotel with US (that's quite a compliment)! We appreciate your business very much and thank you for choosing to stay with us! Thank you for the five stars and for the high recommendation. We truly strive to exceed our guests' expectations and it is so good to hear when our guests have had a good experience with us! We look forward to seeing you again soon!

"Convenient location, Friendly staff"

5
User 22/08/2017

It was our first time visiting this area and we loved it. We usually go To ocean city but decided to visit Chincoteague and we don't regret it. The staff at the best western is so friendly and welcoming. The rooms are very spacious, they provide breakfast and trays for you to be able to take food back to your room and there's a nice pool right outside the front of the hotel. Even though the hotel was sold out the week we checked in, it didn't feel crowded at all. We really liked this location and the convenience of it. It's only a 5 minute drive away from the beach. This will definitely be our 1st pick for hotels to stay in, next time we come to visit!

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello and greetings from Chincoteague Island! Wow...we love our first time visitors! We are so glad you decided to come to Chincoteague and are even happier that you choose to stay with us AND had a great visit! Thank you so much for your stay with us and the great review! We certainly hope you will return and visit with us again soon!

"Best of the Best Westerns;-)"

5
User 21/08/2017

Very nice and accommodating staff, the hospitality was superb. Clean room, pool, great location on the island and breakfast was more than just bagels (eggs, sausage, waffle maker and more). Would absolutely return to this Best Western.

DawnCI, General Manager at Best Western Chincoteague Island, responded to this review
Hello Steve! Wow....we love to hear our guests say we are the Best of the Best Westerns! Thank you so much for choosing to stay with us and for the great review! We appreciate your business very much and are so glad you enjoyed your stay AND would stay again (and we hope you do)! We hope you enjoy the rest of your summer and look forward to seeing you again soon!

"Wonderful place to stay"

5
DonnaFrancesca, Chalfont