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SureStay Hotel by Best Western Chilliwack, Chilliwack

4.0/5  - basé sur 485 notations.
43971 Industrial Way, V2R 3A4, Chilliwack, Canada - See map

The SureStay Hotel by Best Western Chilliwack is nestled in the beautiful Fraser Valley and is conveniently located off Exit 116, one hour east of Vancouver and only 20 minutes from the Sumas border crossing. Our spacious 74 guest rooms feature two queen beds and a variety of luxurious suites for a comfortable and relaxing stay. Our rooms? offer all our guests? complimentary local calls, parking, Wi-Fi Internet, mini-fridges and flat screen TV's and breakfast each morning. We are the closest hotel to the Chilliwack Heritage Park, a 150,000 square feet agriculture based Tradeshow and Convention facility. The Blue Heron Nature Reserve, and Agricultural Tours are also fantastic pastimes. Don't forget to pack your camera for the endless discoveries that await you. The Chilliwack Cultural Center is an Arts center with live theatre and concert productions. However, if you prefer a little more adrenaline, check out the Prospera Center for a Chilliwack Chief's hockey game. The unofficial Fraser Valley Embassy & Lounge located within the hotel ensures friendly, professional service for your dining pleasure during your stay. Our Chef has designed a menu to satisfy and palette and encourages repeat visits to try all our new seasonal features. Visit our on-site liquor store or walk to Tim Horton's conveniently located on our property. We are dedicated to educating and motivating our staff to improve the impact our society has on the environment and communities in which we live and work. Our hotel participates in the Eco Stay Program which is funded by adding $2. 00 plus taxes to each night's stay, making your stay with us completely carbon neutral. Our smiling and professional staff is looking forward to welcoming you to our property. We are sure you will find our I CARE attitude is second to none. Book a room at the SureStay Hotel by Best Western Chilliwack today!

SureStay

Hotel by Best Western Chilliwack

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Hotel advantages

  • Restaurant
    Restaurant
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
  • Onsite laundry
    Onsite laundry
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
GreenLeader Silver
 
based on 485 guest reviews
NOTE ISSUED
Excellent
225
Very Good
172
Average
66
Poor
13
Terrible
9
REFER TO NOTICE
Business Business
94
Couples Couples
144
Family Family
155
Friends getaway Friends getaway
56
Solo travel Solo travel
24
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Quick stay"

5
10/07/2018

We had to make a lase minute trip, looked and booked online. Pleasantly surprised . Very clean, friendly staff, easy to find. Pool area is in an atrium, surrounded by plants. We quite enjoyed our stay.

"Always good"

4
27/05/2018

Stay here every time we go to Chilliwack. It's always good, although an update wouldn't hurt. Good for singles, couples and families, as it has an indoor pool and hot tub, plus breakfast is included. Tim Horton's is next door, beer and wine store is attached, and it's close to town. Nice and clean, quiet and comfortable ??

"Good value, location but Embassy Restaurant is pub food."

4
09/05/2018

Liked the location for freeway access to Vancouver. Attached liqueur store and Tim Hortons next door. Stayed two separate nights with rooms well away from reception, atrium etc. They were surprisingly quiet considering facing the freeway. The restaurant is more like a pub. There are many better choices in the area for dining. All levels of staff were hit and miss. Some were very pleasant and friendly while others bordered on rude. Breakfast was good. Only thing odd was an extra path that funnelled guests into and through the eating area so pick your table with care. Would stay again.

"Not sports team friendly"

2
30/03/2018

Stayed here for a tournament weekend. Check in went smoothly, room was clean but outdated, beds not very comfy. No where for adults to congregate like many other hotels that have tournament guests. We even tried to book an additional room but the lady at the front desk refused. The breakfast was okay but not very accommodating. They shut it down right at 9:30am and I mean on the dot, one lady actually did a count down. Tearing down the drink station while people were trying to get there coffee, are u kidding me??? The Saturday am was their pancake day, they ran out by 9am and refused to make more. You had 3 hockey teams here with 14 and 15 year old boys, put in some effort. We overheard the one worker say to the other “what do they expect when they arrive 30 minutes before closing” The Sunday, we all had 7 am and 7:30am games, breakfast wasn't open early so the kids tried to eat on the way back, they refused to extend the breakfast, tearing it down as we tried to eat a few things. We really didn't feel welcome here at all. Sports teams stay away!!!

"A lovely refuge"

5
04/03/2018

I was moving to Chilliwack and waiting for my things to arrive, so needed a place to stay. I wasn't sure where to go, but exited on Lickman road and saw the Best Western right there. I was relieved to have something quickly off the exit. What it lacks in location (it's in the industrial area) it makes up for through the beautiful courtyard and pool. Staff were very friendly and the breakfast included was excellent with eggs and yummy homestyle hasbrowns.

"Wine tasting"

4
04/03/2018

Our room was ready upon arrival and was located near to the pool and hot tub area. Easy check-in and checkout with more then ample free parking and WiFi. Our room included a mini fridge and a convient liquor store adjacent to the hotel

"Sufficed for overnighter"

3
18/02/2018

This property is in dire need of an update. The room I was assigned was like stepping back into the 80's. The bed just looked sad and saggy but the linens and pillows were clean and crisp. The bathroom had a large jetted soaker tub but the jets were not working. The toilet chain broke during the night hence I fixed it myself rather than phone someone in the middle of the night - just didn't want to deal with that. The breakfast was very good. I do believe that after a renovation this will be a nice hotel.

"Really enjoyed the clean hot tub and relaxing pool."

4
13/02/2018

This property has been nicely upgraded. The staff are friendly, caring, and offer great service. I really enjoyed the clean hot tub and relaxing swimming pool. I was very happy that " Hanna " one of the maids was very helpful when I remembered forgetting my bathing suit when I stayed at Christmas. She offered to go to" lost and found " to locate it. She returned right away with my bathing suit and my towel. I was very happy.: ) Great people, great service! Thank-you! Eileen Roth