Best Western Plus Hyde Park Chicago Hotel, Chicago

We had a wonderful warm greeting upon arrival and no problems during our stay. Rooms were clean and comfortable. The desk clerk was helpful with our questions and very personable. My view of the sunrise over the lake was breathtaking! Definitely recommend!

Clean updated room. Professional and courteous staff. Clean interior exterior building. Pet friendly. Near by restaurants. Plenty of parking. The continental breakfast could be better. Maybe the hotel could offer some healthy choices, example better selection of muffins, fruits, juices and self served waffles.

Wanted to stay on the lake and getaway for my wife's birthday. We were pleasantly surprised. Hotel was clean and decorated very nicely. For the location view size of the room it is an excellent deal. We are going back in May!!!!

when we return we will be staying at this best western. we ad a great time and say!! wished everything was open. cab service was quick and fast (no waiting). loss of things to do!! looking forward to my next trip!!

I appreciate the parking and polite staff. I do feel the staff could've been a little more proactive. I enjoyed my room, The Internet was Janky. My MacBook cannot connect, the staff has issues with communication, but they are such really nice and polite staff, that it makes it easier to deal with a few hiccups.

Kris did an amazing job helping my family today, she was very polite, patient and understanding of their situation and also, took the time to help my Dad even though their was a language barrier between the two. I would definitely recommend this hotel and again appreciate Kris at the front desk for going above and beyond to help my family and care for their needs.

Earl Adams, Owner at Best Western Plus Hyde Park Chicago, responded to this review
Thanks, Miguelki for the review we do appreciate it. Glad you enjoyed your stay

We stayed at the Hyde Park, IL Best Western Plus for a birthday celebration. My entire family was here, the hotel room was big enough for the 6 of us (4 adults and 2 children) everyone slept comfortably, we brought an air mattress with us. The view of the lake front was phenomenal. The only problem we had was the bathroom had ants in it, we called the front desk and was advised they can clean the room but could not spray since we were staying in there.

Earl Adams, Owner at Best Western Plus Hyde Park Chicago, responded to this review
Thanks for your comments we appreciate it. Glad you enjoyed your stay.

I really appreciate the management staff at lakeshore hotel. They were extremely helpful and made sure I had everything I need before time. Outstanding staff and I had a wonderful stay at the suite you all offer.

Earl Adams, Owner at Best Western Plus Hyde Park Chicago, responded to this review
Thanks for your comments we appreciate it and hope we will see you again soon.

I'm working as a front line worker at a large hospital in town and needed a place for 1 day of sleep. Elected to stay here as it was close to work plus free parking. The check in was unnecessarily long. The girl at the front desk didn't know what she was doing and I later found out that I was charged not once but twice. The room itself was large and the bed was fine. Quiet and dark for us day sleepers. Check out, I was reassured that the double charge would be shortly rectified. I've called 4 times with the assurance that it would be fixed. I called twice tonight and the girl who screwed up my bill hung up on me twice. Not a mere coincidence at this point. Buyer beware. If this is what they do for someone working Frontline after an 12 hour shift working in a covid icu imagine what they could do to you. Nothing but the utmost contempt for these scammers. How low can one go?

EA4900, Director of Sales at Best Western Plus Hyde Park Chicago, responded to this review
Thanks for letting us know. In looking up your account we have not charged your account twice. You Bank has held funds based on our original check in process for your intended stay. We have released any hold on any funds the morning you checked out. Why your bank has not released your funds back to you is a question that they will have to answer. No Scam here just an hones hotel operator who does take care of our guests. Thanks.

This hotel is right off of Lake Shore Drive with a wonderful view of the lake. It has garage parking on the north side of the hotel. They serve a free breakfast in the lobby which includes waffles (fresh made), bagles, coffee, tea, pasteries, toast, sausage, etc.). The rooms are clean and tastefully furnished. Best of all the price is extremely reasonable!!!!!

EA4900, Director of Sales at Best Western Plus Hyde Park Chicago, responded to this review
Thanks for the great review!