Best Western Plus Galleria Inn & Suites,  Cheektowaga

3.5/5  - based on 421 guest reviews.
601 Dingens Street, 14206-2405, Cheektowaga, United States - See map
+1 716 896 2900 +1 716 896 3765



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> Room 1

1 adult


Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
TripAdvisor Traveler Rating
based on 421 traveler reviews
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Welcome to Best Western Plus Galleria Inn & Suites! At our Cheektowaga hotel, guests are a short drive from the incredible beauty of Niagara Falls. Visit the First Niagara Center for a touch of history. Of course, there are also other attractions nearby, such as the Walden Galleria Mall for a great day of shopping. Events take place at the Ralph Wilson Stadium year-round, so there's always something exciting happening nearby. From shopping to Buffalo Bills Games, there's no end to the options for guests staying at our Cheektowaga hotel. Take in a Buffalo Sabres hockey team game or one of the many concerts that come to town. Check out Canal Side or Anchor Bar where the chicken wing originated, and get a treat like no other. The Naval Museum is another popular attraction, especially for vets and service men and women. A number of our guests are here for an event at Canisus College or Buffalo State. SUNY at Buffalo is close to our property, too. The Aim NationaLease® brings many employees to the area, and our Cheektowaga hotel is the perfect home away from home for business travelers. Workers with the Norfolk Southern Rail Yard count on us because of the mix of quality and affordability. We welcome Nexgen Wireless® business travelers as well as those with the new business in town, Dejero Labs. Visit the Hamburg Fairgrounds or Coca-Cola® Field to see what's happening during your trip. The Buffalo Zoo is a family-friendly destination that can't be missed. From the Flickinger Swim Center to the Buffalo Science Museum, your only challenge is figuring out what to do first. How about a day at the Buffalo Art Gallery followed by an evening of the Buffalo Philharmonic Orchestra®? The Frank Lloyd Wright Martin House Complex is always a favorite, and you'll be close to Allentown for a fun day trip. Reserve your Best Western Plus Galleria Inn & Suites room now! Enjoy your stay.

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Room 1

Guest reviews

in partnership withtrip advisor img
based on 421 guest reviews
GreenLeader Bronze

Business Business 53
Couples Couples 103
Family Family 168
Friends getaway Friends getaway 57
Solo travel Solo travel 16
Sleep Quality
Best Western Plus Galleria Inn & Suites,Cheektowaga
  • 4
    « Another Great Stay »

    We stayed here in the summer and really enjoyed the location and the facility. The staff has always been very helpful and courteous. We came to do a little post Black Friday shopping, so the location was perfect ! We would definitely stay here again.

    « thanks »

    thanks for the points earned to use towards a free night. I hope to earn more points towards another free room. I hope I win on the spin the wheel game online. I love the breakfast in the morning. We enjoy waking up in the morning and having breakfast already for us. It was really nice drinking fresh hot coffee with breakfast. The bathroom and shower were really nice too. I hope to stay over in New York State before Christmas to enjoy the shopping, music and decorations. We love shopping in New York State and walking around the nice parks. Thanks.

    « my stay at best western in buffalo »

    excellent hotel, clean and quiet and very comfortable with an excellent fitness center and complimentary breakfast.very professional staff that were helpful and friendly during my stay. i reccommend this hotel to anyone staying in the area

    « Dr. Drabik DiBona »

    Always great deals and the indoor spa is a delight! It is clean and reliable plus located in a central area so travel is quite easy. I am a long time customer there. Rooms are large and added items if needed are available. Staff treat you like family and are very accommodating to your requests.

    « Nice hotel, good value easy drive to all destinations around Buffalo »

    I have stayed twice in this hotel with my family. Very good accommodation, convenient driving distance location to shopping mall and Niagara Falls. Easy access to Canadian border (I visited from Toronto). Very good value for the money. I really did not have any complaints. It was an issue with the bathroom door- not locking, but did not bother me.


    On a trip, to visit friends in Canada & needed to stay overnight, in the Buffalo area. Knew, from many past experiences, that I could trust BEST WESTERN! I, once again, was correct! Couldn't have asked for any more than we received!

    « Not what it seemed to be »

    Good location. Easy check-in. Nice looking room. Beds were softer than I would have liked, but that was the least of our issues. We could not control the heat in our room. It was too hot and uncomfortable to sleep. At one point we all considered going out to sleep in the car. And then there were the ants. Little tiny ants everywhere. Definitely will not be returning to this Best Western.

    « Awesome staff »

    Elena was awesome. What great initiative. I arrived using a crutch & went to check-in & she immediately told me she was switching our room to ensure we were on the 1st floor & close by to prevent excess walking. Now that is great customer service all with a great smile on her face!!! Friendly staff who use initiative - wish more places were like this. Great work Elena!!

    « good experience but breakfast was not good »

    as above. breakfast isnt the strongest quality of this hotel. Otherwise, very clean, very professional, large rooms. Nice value too. The hotel staff was courteous. I was staying with the fmaily of two young kids and wife.

    « Nice property but needs some work »

    This property is located off the freeway in a more residential area. It is a short drive to nice shopping in the Walden Road area. It's about a 20 minute drive to Niagara Falls as well. The restaurant/bar that is in the front of the property appears to be closed. I would not recommend this property to anyone that doesn't drive or have a rental car as there are no businesses nearby. Pros - Rooms were big and included a fridge and microwave. Bed was comfortable. Air worked well and kept us comfortable. Breakfast was nice and offered good choices for a hotel breakfast (eggs, sausage, pancakes - made my a cool machine), cereal, toast, danishes). Outdoor Pool looked really nice. Hot Tub had it's own room indoors and was nice. Small workout room onsite as well. Cons - Biggest problem is plumbing issues. I knew there was a problem when there was a plunger left in the bathroom. The toilet seat looked really cracked and broken. The shower had great water pressure but the tub barely drained. I took a super quick shower and there was probably 2-3 inches of water that hadn't drained. My husband tried plunging the drain to make it move faster but it wasn't making much of a difference. The caulking around the tub had mold around it. The TV channels had really poor reception and were fuzzy. Overall it did the job, but there probably could have been better options.

  • 1
    « Dirty and Disappointed »

    I'm a platinum member of Best Western and I was not impressed with my room #101. The rug wasn't vacuumed with potato chip crumbs, long hair and plastic cap found on the floor, air-conditioner was noisy and made the room feel damp. I would down grade this hotel and remove it from the Best Western franchise..... Totally not acceptable!!!

    « Not As Bad as the Reviews »

    Our experience was a bit different than the rest. We travel a lot with our kid's hockey teams and this is not the worst hotel we've stayed in, by any means. Our room was small, but there was only two of us. It appeared clean, but not spotless. I guess you have to take the good with the bad. The bed was small, but comfy. The breakfast was pretty good (and I'm choosy). Location of the hotel to what we were doing there was good. Overall, a good value. Just don't have 4 star expectations for a 2 star hotel and you will be fine.

    « Very poor hotel »

    This hotel is not up to best western plus standards. It is very tired and needs many repair. The outside security doors either don't lock or if they lock they won't unlock. Several people tried their keys on the door when we were there and none worked. In our room, the fridge didn't work, the light in the shower was burned out and the toilet didn't flush properly. My husband went to the breakfast and had a couple of bites and threw it away, said it was terrible. Also way over priced for what you get. Will not stay there again as there are many other options in the area that look much better. The only positive was that it had a good bed.

    « Nice visit »

    Nice location and great staff. Very polite and friendly. Rooms were clean and ready upon our arrival. Didn't get to use the pool due to the weather. The breakfast buffet which was included was something to make sure you woke up for. Will stay again.

    « my stay at best western in buffalo »

    very good, very quiet , clean and tidy, excellent fitness center and nice pool, staff was excellent, i would recommend this hotel to anyone staying in the buffalo area. nice selection of breakfast items and well prepared.

    « Ken »

    What a smelly unclean seedy place. From the price I expected something else. Tv was 1990s that didn't work to boot. Ice machine broken. This place was purchased as a green card investment. Now it's being run into the ground. It fits the neighborhood frankly.

    « Thumbs down »

    This was our second time to stay at the same place because our first stay was good for the value we paid. We booked the suite with the king-sized bed since we have 2 kids with us this time. However, we requested for a room change because the AC is not working, and the telephone to call the front desk is broken. We were told to wait for 30 mins for the room change. However, it took an hour and a couple of follow-ups for us to be transferred to another room. It seems like they were understaffed and the lady who we talked to was rude. And in the new room that we transferred to, we had to request for new linens/sheets for the sofa bed. The soiled/used linen were still crumpled up in the sofa bed when we set it up..

    « Pretty good place »

    I stayed here for a trip to Canada and it was a pretty decent place. I usually stay at Best Westerns and this was an average hotel. The staff was nice and there's a lot of stuff nearby. The rooms are older and you can see the deterioration. But for the most part, I had no issues. I will probably give this place another chance

    « Buyer beware - Leaking bathroom ceiling »

    Very disappointed. It's not the standard Best Western quality. Staff is friendly but really doesn't "put themselves out" - minimal customer service. Rooms are cramped and bathroom ceiling leaked so bad we had to put a wastebasket out to catch the water. Hope it's fixed for the next visitors!

    « If you really don't have other options »

    Old, tired, worn out, carpets dirty, a/c blowing over the beds and is very loud. Very basic. But cheap. Thou bathroom and linens were clean. Around there is nothing to do. There is a bar. Drinks and snacks from vending machines. Pass if you can! Breakfast basic in the lobby area.

  • 1
    « A very dissapointing experience »

    This hotel was our 4th experience with Best Western. Unfortunately this was a very bad hotel. The other experiences were good. This hotel was not clean. When we walked to our room the hallways were dirty. When we entered the room this was not cleaned on the floor. There were hairs in the bathroom and stuff on the floor. I went to the reception to tell them about it and they gave me another room. When we went to our second room we noticed that the beds were not the same size as the first room. They were smaller. Again I went to the reception and there I was told that this was not true. I did not wanted this discussion and asked if there was another room. They told me that there were no rooms available anymore. The manager was called and when she came to the reception she talked to me with hands in her pockets. Totally not willing to treat me as a guest. I asked her if I could cancel my reservation. For her this was no problem, she did not try to think of solutions or be guest friendly. She told me to call and ask them to sent a fax to her with a confirmation of the cancellation. And I should do it myself. There I was standing at the reception counter for over an hour trying to cancel my reservation. Kids were waiting after a long day drive. helped me in a good way and cancelled my reservation. At last I could go to a more guest friendly hotel were a feel like I am treated like a guest.

    « Stay Away If You Have A Family Of Four With Teenage Kids. »

    I've stay at many Hotels and Motels before with my family of four. But I guess Best Western is getting cheaper and can't afford two real beds. I was given a room with 1 king bed and a sofa couch. They can't use the excuse that the hotel was busy and that's all they have left. Because it was a Sunday night and there was hardly anybody staying. (Now I know why). The Room we stayed in was on the second floor. Both pop machine and ice machine were out of service so we had to go to the first floor. My wife wanted to take a hot bath and soak her feet from walking all day. Well we found out there was No bath tub only a shower. When the kids pulled the bed out we found food and other stuff inside. Also the sheets had some holes in it. I would not stay here again and this place is a disgrace to the Best Western name.

    « check your reservation »

    Agreed to $152/nite room on a friday and when i checked in they said my room was for sat and $205/Nite. Lady at desk offered my less of a room than I reserved at a higher price. I am diamond level with best western, stay at many for work and they didn't even acknowledge the loyalty.

    « Updated looking outside but not rooms »

    The outside looked nice and even the lobby. It was deceiving once we got to the room. It was room with two double beds and very little room to walk. The bathroom ceiling needed repair. Overall the room just felt old and didn't seem clean. The beds were not comfortable. The bedfast next morning was not bad but the pancake machine was not working which disappointed my teenager.

    « disappointing »

    Not what I expected from a Best Western. Rooms were tiny and beds were small. There was a cigarette butt in the hallway (the hotel is supposedly nonsmoking). The A/C did not work in the middle of July. We went down to the front desk to report it and the staff member reported that the entire 2nd floor was apparently having trouble. They reset it and it did finally cool off enough to go to sleep for a few hours, but it kicked off again around 4 AM and became miserably hot and stuffy. I calmly reported the next morning that we were not satisfied due to the A/C and the staff member gave me $20 of the rate. He did not apologize and seemed annoyed that I was reporting my dissatisfaction. Definitely NOT worth over $100/night. The very basics were okay but I would not have payed more than $60-$70 for this room if I had known ahead of time how lacking it was.

    « Had a great time at this hotel!!! »

    We had a great time at this hotel!!! Our grandkids loved the outdoor pool and yummy hot breakfast too!!! Our room was superb and very clean. We would definitely return to this hotel in the the next time we are in this area of Buffalo NY.

    « Charge complaint »

    This is in reference to my complaint reference number 160708-4785. I booked a one day stay in this hotel on the phone around for my very early 2 A.M. July 03 arrival and checking out July 04, early morning. Said reservation was made towards the end of June this year 2016. The lady whom I spoke to on the phone from this Hotel told me my room rate is $102.36 since I am a Western Rewards member, on that day when I booked I also double checked with the hotel's website that the rate she gave me was right. To my surprise on July 05, I was following up with how much Western has charged me on my debit card, I was aghast they charged me $327.57, I was asking myself, had I been ripped off????.I am asking Best Western to be standing for their word of guaranty about the rate they gave me prior to my checking in. Even if they think I stayed for 2 nights which is untrue, for $102.36 per day it would still come out $204.72. And with this complaint, I demand Best Western to return some of my money back to my debit card.

    « Good for family »

    I have three kids and spent one night at Buffalo area. They provided a convenient and plenty space room Everything was OK with low price. If possible, I would love to consider Best Western plus as my first choice in my future trip.

    « Ok to get some sleep. »

    Not the best on the road. It was clean. The staff was friendly. The room door didn't fit the frame properly. It was loud, and had to be slammed to shut and lock. Breakfast was ok. Continental. Price was decent. I've stayed in better, and worse..

    « Great place for overnight stay. »

    This hotel was very clean and welcoming. I love how the breakfast area is in the bright and large lobby area. They have the new fresh pancake machine which is great. My first time using. Staff very friendly and room and areas very clean. Nice outdoor pool and indoor spa next to it. I would return.

  • 5
    « Wonderful »

    Great Hotel for the Dollar . Lady at front desk Ishani was amazing . We had a problem she handle it quickly . The Breakfast in the morning was so good , Bacon , Sausage Yum!! Cleaning staff very friendly .Place very clean , and they have this amazing large pool . You will not go wrong staying here.

    « Short but Sweet Stay »

    I was very happy with the location and close it was to the American/Canadian border. It was very close to all the restaurants and bars that I went to that night, and easy to find. I would recommend anyone to stay there who doesn't want to go to deep into Buffalo and there is a great liquor store just up the road from it which is very handy as well.

    « Great Place to Stay for Sightseeing »

    Stayed here for our family trip to Niagara Falls. It is about a 40 min drive to Niagara Falls from here. This hotel is one of the cheapest that we found in the area. The staff was very Friendly during our 2 night stay. The rooms were very clean. There is a little bit of lack of lighting in the rooms but didnt bother us. The breakfast was ok, nothing to brag about. But it was food and i didint have to find somewhere to eat for breakfast. The pool is outdoors and looked really nice, wish i would have been able to use it. I would stay here again and recommend others to stay here.

    « Great place to stay »

    This is a nice place to stay. My wife, 2 children, and I stayed here for two nights. We were sightseeing around Niagara Falls. It is about 40 min drive to Niagara Falls but is one of the cheapest hotels I found in the area. The room was clean. Everything looked in good shape. The breakfast was ok, nothing to brag about but it was food. The pool is outdoors and looked really nice, wish i would have been able to use it. Staff was very friendly from the front desk, the lady setting up breakfast, to the people cleaning the rooms and washing the bedding. I would stay here in a heart beat again if I ever come back out to visit.

    « Tour Bus Haven »

    Hotel had bus tours every night. Guests were rude and dirty and completely took over the breakfast area. Hotel is worn out and needs an upgrade. We would never return. The location is fair...nothing really close for restaurants etc. Our first room had a hole in the carpet about twelve inches in diameter. The breakfast area had cheap canned fruit...sweet rolls seemed old but the coffee machine was great.

    « Do Not Book Here »

    This hotel is in a bad area , uncomfortable to the point that i couldn't even sleep. no ac and rude staff. At fist they acted like I was crazy that there was no ac but everyone in this hotel was sweating, it was stuffy and unbearable. terrible spot, do not book here.

    « Good Hotel »

    Friendly staff, clean rooms, calm, good breakfast. Good bar and restaurant as well. Close to Buffalo airport. Also very close to major highways. Galeria mall is very close by. Enjoyed our stay here. Suggest for both business travelers and families.

    « Airport stay »

    Flying out of buffalo and needed a place to stay so we chose this hotel because of its convenient location. Super close to the airport. The free doggy bag lunches (for early flights) was super sweet and free cookies in the lobby.. how can you really go wrong with that. Staff was super friendly and despite the hallways looking a bit dated the rooms were comfy and very quiet. Super convenient if you're flying out

    « my recent stay at best western »

    rooms are clean and hotel is quiet, staff is excellent,friendly and professional. nice fitness center, shuttle service available, great value for the rooms, everything in room in good working order,lights, air/heat, showers, internet, refridgerator.

    « Clean, Fairly Priced, Spacious Suite »

    We rented the King Suite w/Jacuzzi bathtub. Pros - spacious suite and clean. Cons - outdated décor & couch uncomfortable. But considering our AAA discount and the "off season" price of $116.99 the room was worth the price. Important Note: The Jacuzzi tub is the bathroom tub, not a stand alone unit as you will find in some Best Western Plus suites. Two people can still fit in it's not a 2-man tub. :)

  • 4
    « Nice Stay »

    This was a nice stay for a business trip. Rooms were clean staff was friendly and breakfast was very good. No complains, will stay again when in the area. Close to highway, not too many dining choices in area.

    « Weird. »

    This hotel is a little weird. First the good points. The staff is excellent. The hotel was very clean. My room was quiet. The breakfast was good and served in a nice room. Now for the weird. I don't know how they call themselves the Galleria Inn as the hotel is 5 miles away from the mall. The hotel is right on the side of the I-190 kinda with nothing else around. The hotel is obviously a very old building as my so called "Business Executive room was really too very small hotel rooms joined together. With two bathrooms. Both rooms were very small. I do give them credit for doing the best they could with this old property. However, I would not stay here again.

    « Business Trip »

    My overall experience with my stay at the Best Western was very pleasant. The front desk personnel were more than helpful and cheerful. I enjoy staying at the Best Western for the clean rooms and service that is provided.

    « Great Hotel in Cheektowaga NY »

    The staff here is always helpful and welcoming. This hotel is close to restaurants and shopping malls and if you don't feel like venturing out there is a bar and grill on the property and you also have the free breakfast at the hotel to start your day.

    « Not a "Plus" »

    Stayed at this location for special occasion. Platinum card holder Redeemed points for travel card to stay at a "Plus" facility. Poor decision as bedside carpet had toe nail clippings, no bathtub for my spouse only shower and a window that faces the outside hall covered by curtains-this room was to be an upgrade due to my request. Not what I expected from the BW Brand.

    « Expensive »

    For the price I paid for the 2 rooms I had to stay in, my room was for the handicapped and overall was in poor condition. Ants were living in my bather room and even though they wee killed by an insecticide, they were never cleaned up and did come back at a later date.

    « Pricing »

    Price is higher than reasonable. Location good but driving to is confusing, more direction or instructions will help. Breakfast is average; prefer to lower price while take away the breakfast offered.

    « Great Hotel! »

    This is one of the cleanest hotels I have stayed in. I stay at this hotel at least 12 nights a month for business. The rooms are very comfortable and quiet. The staff are always there to help you out with anything that you may need. They also have a pretty great breakfast in the morning.

    « Positive »

    Friendly staff. Very clean and comfortable. The free breakfast is nice. I was impressed with my room-nice sized tv, awesome pillows, fridge and microwave. Overall a positive experience. I would recommend to others. PROs - clean, great pillows, friendly staff, breakfast CONs - none

    « Excellent »

    Great hotel and staff. Very quiet and and clean. Staff are great and very courteous. Stayed here multiple times and not a complaint. Rooms always clean and ready. Would recommend to any one. Will be staying here again for sure.

  • 4
    « Positive »

    Hotel staff was friendly, I would have liked more information on parking IE. I parked in the front, however my room was on the right side on 2nd floor. If I was told to park around the correct side entrance, that would have saved me from hauling my bags, which was not smart.

    « Peaceful, clean and comfortable. »

    We stayed one night at the Best Western Plus Galleria in December while attending a nearby party. Our check-in was fast and efficient with very pleasant front desk staff. Parking was conveniently close by our guest room, which was clean and looked as though it had a considerable amount of recent upgraded items and fixtures. The bed was comfortable and the bathroom was spacious and spotless. The included self-serve hot and cold continental breakfast is available right off the main floor near the lobby. Dingens St. is very close to the highway, making driving to any location (Buffalo, Cheektowaga, West Seneca, etc.) quite convenient. Our stay was comfortable, quiet and pleasant. We'll keep this hotel in mind when returning to the area.

    « Cozy hotel near buffalo »

    Close to shopping area and location is easy to access. The price is pretty reasonable and seems it's been renovated not long ago. Though you can tell the hotel is there for a long time. The guest room is a bit small but the furniture is new. The bed is comfortable and washroom is big. Pretty good for a short stay when you need rest for a long day.

    « Nice surprise »

    Recently stayed at this hotel. Front desk staff was very friendly. Check in went very smoothly. Beds were extremely comfortable. Nice selection for the continental breakfast - and very close to Walden Galleria Mall!

    « Best night's sleep »

    Had two of the best sleeps ever in this amazingly quiet hotel room. As a platinum member I requested and received an upgrade.So thankful they gave us the suite. It was the quietest room I have ever experienced in a hotel.

    « okay for one night »

    went there the night before black Friday, average hotel, "free" breakfast: but we didn't enjoy it: only the coffee was okay. price for 1 night is good (4 people one room) beds are good, toilet was wobbly... overall: ok

    « Good hotel as a transit going to Niagra falls »

    Exactelly 39 min to Niagra falls. The hotel has big rooms and big bathrooms. It has a very affordable prices. Free wifi & free breakfast. I would recommend it if you gonna stay for transitional period only. Wendeys is near by and longhorn steakhouse is 10 min driving away.

    « On the Road Again »

    Easy access to Rt. 90 NY but if you need to be on the road early be aware you will be caught in rush hour traffic. This is near Buffalo, NY. We were checking in late and leaving early so we did not use any of the facilities. What we needed was clean, quiet, comfortable, and a breakfast. They had all that. Our room was an economy room, it was small and no outside window. The bathroom was very small, long and narrow. The air conditioner was noisy and we were not so sure it was working. The room was a bit stuffy.I would not recommend the place If it had been very cold or very hot outside. The shower made up for any shortcomings. BEST shower ever, hot, powerful with adjustable settings. Mattress was reasonably comfortable but the pillows were way to flat. Breakfast was the usual hotel fare. They did try to upgrade it with sausage and omelet but it was a steamed omelet and brown and serve sausage, very salty.

    « Clean but a little odd »

    The layout of the rooms and hallways are odd. It almost feels like they put glass on an old motel. The common areas seem newer and are clean and the breakfast is about as good as you can expect from this type of self-serve continenta set-up. The rooms are nothing special but they decent sized. The furniture is pretty beat up and a little old looking. There did not seem to be a way to control the heat so we slept with the door open because the hallways were cold. The pool looked nice but being in Buffalo an outdoor pool seems strange. We were in town for the Buffalo Bills game and our room rate was $209 for what should have been about $129.

    « Buffalo Shopping Trip Hotel of Choice »

    This is the 3rd time we've stayed at this hotel which offers a convenient location to find various shopping locations. Lots of parking and free Continental breakfasts. Lots of parking, free wi-fi, in-room fridge, computer/printer use for guests and friendly staff. Room 112: check first to see if they've fixed the bathroom ceiling as it appears there may be a water leak from 2nd floor. We told the desk staff about this when we checked out. There are no fans or windows in the bathroom for ventilation.

  • 2
    « Ants in Room »

    I had seen decent reviews for this hotel given my price range. I found myself paying $135 for a room that had many ants, didn't smell good, and a pool/hot tub that was out of service. The staff were very nice but it certainly was not worth the price. I would have expected this for a $50/$60 a night hotel. Additionally, the bedsheets were not big enough for the bed and the sheets kept pulling up off the bed leaving a completely exposed mattress - ew. They should atleast cover that with something!!

    « No ESPN or ESPN2 »

    Overall, an acceptable mid-priced motel. We were there for a family wedding. Main disappointment was that TV was not as "advertised." No ESPN or ESPN2. Had to watch Ohio State football on ESPN3 on my laptop. They had ESPN News and ESPNU. Ugh. Thank goodness the free wi-fi was fast. Also, the pool and spa were "closed for maintenance." Since it was cool, could understand the pool, but not the indoor spa. No one had acceptable answers. Breakfast was okay. Adjacent pub was good.

    « Affordable, Awesome Weekend: »

    This past weekend me and my boyfriend stayed with our friends for a concert on Saturday night. Room only costed the four of us like $45 each which isn't bad for what we got. There was a small fridge in the room and the beds were SUPER comfortable. Bathroom is really big and was more than enough room for four adults. This hotel is close to a Dollar General and gas stations so you don't have to travel too far if you forgot to pack something. The pub next door was a little sketchy, I didn't go because that isn't my scene but my friends mentioned it wasn't all that great. The front desk was AWESOME (3pm-11pm staff& 11pm-7am staff). They were very friendly and helped us a lot during our stay. From recommending our taxi service to supplying snacks for us later in the evening, they were just great! Also, this hotel is like 35 miles from Niagara Falls so that's something to definitely do before heading home. All and all my friends and I had a great time and if we're ever in the Buffalo area we will definitely stay here again!

    « worth of the money we spent »

    we had an excellent experience at Best Western except there were stains on the additional towels we requested, breakfast is decent, internet speed is good but need to ask reception for the password, good place for family trip.

    « Won't stay here again »

    We stayed here because other relatives were already booked at this hotel for a family wedding and the pictures online looked great. The rate is too high for the quality of hotel it is on the inside. We are a family of four (two adults and two 16 year old sons) and our room was very small for the four of us. The quality of the bedding (cigarette burns) and overall appearance of the room was not worth the money we were charged. The hotel looks great on the outside but the inside needs a lot of work.


Getting to the hotel ...

All directions
·From: Galleria Mall. Make a right onto Walden, go . 07 miles and make a left onto Harlem. Go two miles then make a right onto Dingens Street, the Best Western Plus Galleria Inn & Suites is . 05 miles on the left. ·From: Buffalo International Airport. Take 33 West 8. 80 miles. Take I-90 West 4. 80 miles to the I-190 West (Exit 53). Take Exit 1 and turn right onto Dingens Street, the Best Western Plus Galleria Inn & Suites is two blocks on the right. ·From: Downtown Buffalo. Take the I-190 2. 40 miles to Exit 1-Dingens/South Ogden Streets. Turn left onto Griswold. At the traffic light, turn left onto Rossler Street. The Best Western Plus Galleria Inn & Suites is on the right at the next inter...

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