SureStay Studio by Best Western Charlotte Executive Park, Charlotte
The SureStay Studio by Best Western Charlotte Executive Park is ideally located in the center of Charlotte. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals. 
Welcome to our newly renovated SureStay Studio by Best Western Charlotte Executive Park in Charlotte, NC. Located right off Interstate 77. Our SureStay Studio hotel offers easy access to popular area attractions like Charlotte Douglas Airport, Uptown Charlotte and Paramount Carowinds Amusement Park. Home of the Carolina Panthers as well as the Charlotte Motor Speedway. Guests staying at our pet-friendly hotel can expect outstanding customer service and newly renovated accommodations while paying an affordable price. With plenty of nearby dining and shopping options, a great meal or great deal is mere seconds away.
SureStay Studio Hotel
SureStay Studio by Best Western Charlotte Executive Park
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Guest reviews
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based on 306 guest reviews
NOTE ISSUED
Excellent
131
Very Good
94
Average
44
Poor
17
Terrible
20
REFER TO NOTICE
Business 106
Couples 58
Family 94
Friends getaway 16
Solo travel 14
SUMMARY NOTES
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
"Great front desk"
I would just like to say thank you for my hotel stay i was greeted at the front desk by Nathalie and she was so lovely and kind. she really made me feel welcome and made my stay great so thank you to your hotel and Nathalie She really deserves a payrise
"Don't stay guests service was horrible they kept charging my card on their own. They never follow up with you like they"
Guest services are horrible. They charge your card what they want to and when you ask them about it no response. I have receipts to prove I don't owe them money and that still act like they don't know what's going on. My first night I couldn't get in my room for a hour.
"Dirty room and incompetent staff"
Room was dirty, table coevered in some oily layer and with a random chocolate bar under a chair. Took forever to checkout and was double charged accidentally with the person at the desk unable to help me. I've been a loyal best western customer for almost a decade and this is not the quality i expected from an associated brand. THIS PLACE IS DISGUSTING
"Not Cozy"
I'm not sure if this applies to all suites but our suite was very poorly maintained. Very run down and old. It was depressing. The front desk was very nice but the room was in poor condition. The bathrooms were clean but very old. All was mostly functional. If you just need a place in Charlotte to sleep, this could work but the photos posted on the website is not at all what you'll find in the room. You'll find a beat up version of the websites photos.
AmyFlingosDOS, Director of Sales at SureStay Studio by Best Western Charlotte Executive Park, responded to this review
Thank you so much for your feedback. I apologize that your stay was not to your satisfaction. However, we just started a full renovation. We hope that after renovations are complete, you will come back and tell us what you think! Thanks again.
"Nice Studio Style Rooms"
I love the studio apartment feel with full size kitchen appliances, living room, bedroom etc. Complimentary breakfast! It's clean, quiet and private. I stayed 7 days and would do it again. It's convenient close to uptown (downtown) 15 minutes from airport. If you have never been to Charlotte NC expect traffic even on weekends.
AmyFlingosDOS, Director of Sales at SureStay Studio by Best Western Charlotte Executive Park, responded to this review
Thank you so much for your feedback! We hope that you will stay with us again in the future!
"Quick getaway "
Arrived in early hours desk staff checked us in. We had a loft. Wow what a deal. So much space with king size bed and a queen also a pull down queen. All amenities here even a dish washer. Rooms very clean. Breakfast included. What a deal.
AmyFlingosDOS, Director of Sales at SureStay Studio by Best Western Charlotte Executive Park, responded to this review
Thank you so much for your feedback! We hope that you will stay with us again in the future!
"Nice hotel"
We stayed over Labor Day weekend and found all the staff very friendly. The breakfast each morning was very good. The queen suite room was fine and worked well for our family. Would definately come back here again.
Dream55674107408, Director of Sales at SureStay Studio by Best Western Charlotte Executive Park, responded to this review
Thank you so much for your review Matthew! We are so happy that you enjoyed your stay and thank you for the kind words! We hope that you will stay with us again on your next trip to Charlotte! Amy Flingos- Director of Sales
"Nice getaway"
I frequent this establishment when I want a quick getaway by myself. I have never had a problem. The rooms are clean, staff is always friendly, and the breakfast is decent. I love the quaint cottages!
Dream55674107408, Director of Sales at SureStay Studio by Best Western Charlotte Executive Park, responded to this review
Thank you so much for your review! We are so happy that you enjoy your stays here and thank you for the kind words! If you need anything on your next stay, please let me know! Amy Flingos- Director of Sales