Best Western West Hills Inn,  Chadron

4.0/5  - based on 245 guest reviews.
1100 W 10th Street, 69337-2931, Chadron, United States - See map
+1 308 432 3305 +1 308 432 5990



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> Room 1

1 adult


Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Outdoor parking
    Outdoor parking
  • Restaurant
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
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TripAdvisor Traveler Rating
based on 245 traveler reviews
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If its an event at Chadron State College that brings you to town, you are in luck because our Chadron hotel is close to campus. However, our property is also nestled close to many of the top destinations, such as the Museum of Fur Trade and Chadron State Park. Whether its rides and fair food or a trail that brings you to the region, a great location kick starts a great trip. We are also located near Fort Robinson, making commutes easy for visiting military personnel. Our proximity to the Black Hills is a big draw for many guests, and we are proud to be the best chain hotel in the area. If you are looking for clean rooms and a pool and hot tub for the Fur Trade Days, you have already struck gold by booking with us. Fort Robinson State Park is nearby for all your outdoor recreation, and Chadron State College has special events happening year-round. Even for business travelers in town with Wal-Mart or Coca Cola, its easy to make a little time for leisure activities at our Chadron hotel. Employees of the Nebraska Public Power District regularly stay with us, but all guests choose us for our clean updated rooms and because they know that we are the best hotel in town. Luxurious bedding, a state of the art fitness room and hospitality that never stops, have created a foundation of excellence we live up to every day. When you are close to numerous tourist attractions, you have endless options for entertainment. If you are not sure where to start or could use some recommendations, simply ask one of our helpful staff members. As local ambassadors of the area, they are happy to offer their tips on must-see attractions and great dining. Whether its business, pleasure, or a little of both that brought you to this part of Nebraska, make the most of it by staying at our convenient Chadron hotel. Choosing the right hotel is the first step. Book a stay at Best Western West Hills Inn today and save!

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Room 1

Guest reviews

in partnership withtrip advisor img
based on 245 guest reviews
Certificate of Excellence
Business Business 63
Couples Couples 60
Family Family 88
Friends getaway Friends getaway 18
Solo travel Solo travel 11
Sleep Quality
Best Western West Hills Inn,Chadron
  • 4
    « Very spacious room! »

    We were very pleased with the handicapped accessible room. There was room! More space than is usual. We appreciated the friendly staff. Katie Ramos was very helpful when I needed to change reservations. Other family members were in the Mini-Suite and also found the room very spacious. If the motel is crowed or full, the stairs can be noisy.

    « Best in town for now. »

    Very nice place, across the street from Wal mart. I have been there before. This time my room had two doors: one inside and one outside by your parking place. Many hunters wearing bright orange clothes staying there. A new, huge competition lodging is about half finished. There is enough demand since there are no close towns with other choices in any direction.

    « Nice, comfortable, but dated lodging »

    The staff are very friendly. There is little selection for hotels in Chadron, though new hotel under construction. This is a nice, clean, older hotel. Unfortunately wall unit AC's cycle on and off which can be a problem for light sleepers. Very close to Chadron State College.

    « Clean and a great value!!! »

    They should all be like this! Clean and a great value! The staff is friendly and the cleaning staff obviously take pride in their work. I was on the road for a month living in hotels and this one was the best value and the cleanest.

    « Still a great stay. »

    This motel and it's staff never cease to please. They cover all the bases to make this a mid ranged priced first class establishment even though management has changed since our last visit. We stay here two to three times a year.

    « One of the best BWs »

    The West Hills Best Western is among the best I have stayed at in terms of rooming options and amenities. The standard rooms and bathrooms are spacious and clean, with the option of a room with doors inside or outside at ground level. There's a nice fitness center, HUGE pool and jacuzzi, and a big breakfast in the morning. The hotel is also conveniently located near the main highways and downtown in Chadron so you aren't far from anything.

    « Best hotel in Chadron »

    Perfect location if visiting Chadron State College. Rooms are large, clean and comfy. Have stayed many times with no issues. Decent breakfast and friendly staff. Would highly recommend staying at this hotel if visiting the area. Will stay again.

    « Nice older hotel »

    On business here in Chadron and took Trip Advisor community advice to stay here. Pleasantly surprised at the very spacious room (mini suite) that I am in. The front desk person, Karian ( I hope I got her name correct) is just so sweet and nice. My key did not work on day 2 and she had a smile on her face the entire time I dealt with her at check in and redoing my key. Very charming for an older hotel and very quiet. I was thankfully on the first floor since no elevator, but heard no sounds from above.

    « Nice people, good price, but facilities are mediocre at best »

    Recently had a business trip to Chadron and stayed for two nights at the West Hills Inn based on advice of an ex-resident that it was "the best in town." That may be true, but if so, Chadron needs a better hotel. The people were very nice at the front desk, and they offered free breakfast that included scrambled eggs and sausage as well as the usual cold fare. It was OK, but nothing like the variety and presentation of breakfast at your average Holiday Inn Express or Hampton or other moderately priced hotels. And the pancake maker seemed to be broken, adding to my disappointment. But the real deal breaker here is the cheap construction of the place. Seemed to be all wood framed 2 story with flimsy stairs and flooring that made every step of a person in the hall or stairway very audible in the room. Paper thin walls had me hearing the conversation in the neighboring room almost as if there wasn't a wall there at all. Bathroom did seem to have been upgraded with a one-piece tub-shower that looked pretty new, but it limited the ceiling height so much that at 5'10" I felt claustrophobic and had to raise the flexible shower head apparatus to the highest level and still duck down to wash my hair. Bed and pillows were OK, windows actually open (all the way) which was nice because the weather was perfect, and housekeeping was OK as well. Unfortunately, nothing is going to fix cheap construction, so if you have to stay at "Chadron's best," prepare to use your headphones or earplugs. I guess if you enjoy eavesdropping on your neighbors it would be great for that, but the conversations of my neighbors weren't all that interesting.

    « Awesome »

    I was pleasantly surprised by this hotel. Is is beautiful. The staff is friendly and helpful. The rooms are spacious and very nice. The breakfast was great. Lots of choices for hot or cold breakfast. The pool is nice. And the view is spectacular.

  • 5
    « Fun Trip with friends »

    The hotel seems very new, but the front exterior needs a portico or something to indicate it is the front entrance, as we were a little confused in finding the front door. The front desk area was very nice and they offered hot and cold coffee as well as fresh cookies. The pool and hot tub were just the right temperatures for relaxation.

    « Motel stay in Chadron, NE »

    I reserved 4 rooms for 2 nights and couldn't be more pleased with the rooms, employees and service. Breakfast was delicious and had ample choices to choose from. Plan to stay there in the future. I will definitely refer this motel to my friends.

    « Great Value »

    We are very happy with our stay in Chadron. The room was clean and comfortable. The hotel is close to Chadron State College, which was very nice. The breakfast had something for everyone, and we all got full. We will stay there again!

    « Nice sized room, good breakfast, comfortable bed »

    Stayed in a nice sized room that had a sofa, the bed was very comfortable. The room was clean and in good shape. The breakfast was good, made myself a sausage and egg biscuit. Would stay again if i needed a room in the area.

    « Older, but updated property, spacious and clean room, billing problems »

    There is not much accommodation choice in Chadron, so I arrived with somewhat lower expectations. The check-in was a nice surprise, it was friendly, welcoming and efficient. The clerk confirmed my room preference and assigned me a quiet, top floor room. The hotel lobby appeared very nice, clean and they offered hot as well as iced coffee. The whole property as well as the room were dated in style and design, but kept in good shape. The room was clean, extremely spacious, it seemed some elements of it have recently been remodeled. The vanity and the bathroom were somewhat small, especially compared to the very large room. The wooden ceilings were very squeaky, so I was glad I had requested a top floor room. The beds were comfortable. One of the best things was the fact that they started their breakfast already at 5:30 am. I am an early riser and often find it frustrating, when breakfasts don't start before 6:30 or even 7 am. The worst part was the check-out experience. First, the clerk wanted to charge me for the room, which had already been done at check-in the previous evening. Then she told me she could not give me a receipt, since I had made my reservation over the chain's webpage, which made her computer froze!?! I always make BW reservations over chain's web page and never experience any of these problems. I really needed the receipt and asked if there was another way of obtaining it later. She assured me they were going to email me the receipt when the manager gets in and figures it out. Guess what - up until now (almost a month after my stay) they still haven't emailed me the receipt. I mentioned this fact in "comments" section of the questionnaire they sent me but it didn't help either.

    « Good hotel for the money »

    Convenient location next to a decent restaurant. Hotel was ok for the money but breakfast was nothing to write home about. Staff were nice and polite but not knowledgeable about some things we asked. We wanted to use the fitness center but it's located off the pool with no air conditioning and was at least 80 degrees and humid. Not a very healthy place to work out!

    « Comfortable Place, Great Staff »

    We came to Chadron for high school football. We checked in after the game and found the hotel to be very clean and well maintained. The pool and hot tub were nice enough. We slept well and enjoyed the breakfast food. There were a few gluten free items, though cross-contamination might be an issue for some. The best thing about our experience was the staff. Every single person working there was friendly and went above and beyond to take care of us. We would definitely recommend the West Hills Inn to anyone looking for a place to stay in Chadron.

    « Reasonable place to stay »

    I spent two nights here while touring the area. It is an older hotel and the décor and furniture are not the most modern, but it had all I needed and everything in my room worked, which is often not the case in new hotels. The breakfast was good with a wide variety of hot and cold items. The big disappointment was the restaurant next door where the food was both poor quality and quite expensive and there didn't appear to be many alternatives in town.

    « Average »

    Staying one night for business trip and college visit. Room was fine. Wondered why they it didn't have an elevator. Lumpy pillows. Subpar breakfast. Good location. Not a lot choices in town. Good for a business stay. Clean and friendly staff.

    « Well Kept Older Motel »

    This was a reasonably priced motel and the staff were very friendly. The room was spacious and it had a small refrigerator. The bathroom was large enough, except the shower was slightly cramped. What really cost the hotel a better rating was the VERY creaky floors and the too soft bed which left my wife and I both with sore backs in the morning. Any motion in our room or in the room above ours was loud enough to wake a moderately light sleeper. This motel has a very nice indoor pool and everything was well maintained and upgrades were made where needed. If we had a better night's sleep from more quiet and a firmer mattress then the rating would definitely have been higher.

  • 1
    « Poor management »

    Reserved 2 rooms in March for July for my 2 adult kids when we got there they sold a room out from under us n my oldest they had 2 rooms also as so did my brother n wife n we all lost a room that was reserved I called n talked to Tracy the manager n she was the rudest person ever n didn't want to resolve it we have stayed there for years but it was under different management n never a problem so be careful she's not nice so I did file a complaint about 5 minutes ago she won't call back n she charged my daughters cr card instead no wonder she couldn't find mine wow they need to get rid of her asap

    « My husband brought an oxygen making machine along and we were able to get a room with a door to the outside. »

    Nice room, pancake making machine. Pleasant check in lady. Nothing fancy, but quite adequate for a smaller town. Convenient to restaurant although we didn't eat there. Very nice and helpful staff. Would stay again next time we are in Chadron.

    « Large rooms, but fairly noisy »

    We were in town for a wedding and the West Hills Inn was recommended to us as the best place in town. We were in one of the "suites", which was basically a large room with a recliner and small desk. It was nice enough, and our room was on the back side of the hotel, which I hoped meant it would be quiet. Well, not so much. There are several things that contribute to the noise level. One, the walls don't seem to have much if any sound insulation. Two, the ground floor rooms aren't on concrete but on a wooden floor with some space underneath, which amplifies the sound of someone walking in another room. Three, you can have noise coming both from outside and the interior hallway. Ground-floor rooms have doors on both ends, one to the outside (like a motel) and one to the inside (like a hotel). We got the noise of cars pulling up to the rooms near ours outside, and a surprising amount of noise from the interior hallway. The doorway leading to the interior hallway had a very large gap (over an inch) at the bottom, allowing light and especially noise from the hallway. We were a few doors down from the exterior entry into the hallway, and had to listen to that door slam shut over and over again, along with loud footsteps going past us and up the stairs. Shoving something into the gap to try to block the noise only helped a little. Fortunately for us the hotel wasn't very busy so the number of other guests we had to listen to was limited. If they'd do something about the noise I'd give the place another star.

    « The best of what's available in this town. »

    We stayed at this hotel for 3 nights. I personally found it lacking in certain areas. The hotel itself, whilst housed in a nice building is somewhat lower in standard compared to other chains of a similar category that we stay in. Firstly the room itself was drab and depressing with terrible lumpy pillows, creaking floorboards, and thinnish walls. We were kept awake till 2 am by people loudly talking outside our room, but to the hotel's credit, when we complained to Reception, they immediately dealt with the problem. Breakfast was a low-standard affair, not nearly as good as Holiday Inn Expresses, that's for sure. This town doesn't have too many hotels anyway, so this is probably the best of a bad bunch. If you have to stay in this town, then this would be your best choice.

    « Motel description misleading »

    I had no problem with the room at all. I made a reservation on expedia after going by the hotel description. It said there was a restaurant and bar/lounge on site. Tripadvisor and the motels web site also state this. After traveling 7 hours and arriving hoping to have a relaxing drink in the bar I was told they did not have one. The restaurant was next door across the parking lot. And while you could have some wine and other spirits in the restaurant it was not what you would call a bar. It's stretching the truth to say "Restaurant on-site". These descriptions all should be changed to restaurant next door.

    « Very nice »

    Very nice motel -- clean, good breakfast with plenty of seating, and friendly folks. The pool was nice and clean. This hotel has a wonderful 2-room family suite, with 2 queen and one king bed. Tip: there is no elevator to get to the second floor.

    « Get to know your neighbors »

    The staff at this hotel are awesome, the breakfast was well prepared and hot. The only issue I have with this hotel is the sound proofing is non-existent and building quality is poor. You can hear everything that goes on in the room next to you, the windows whistle at night because they are ill-fitting, the floors creak, and the room AC and refrigerators are older and make noise.

    « Worst western »

    Wow!! I was here for a family reunion over the 4th of July. The first day we arrived, one of my family members was given a room that smelled like mold. Then he was offered a room where the air conditioner did not work. Finally, he was given a good room. My mother was offered a room that smelled like a dog had stayed in the room. It is pet friendly, but they must not clean properly after pets. There is no elevator so we had to lug luggage upstairs with no offer of help. The pool had no towels to use. I had to ask for towels when the staff knew it was a full hotel for the reunion and should have been replenishing often. My daughter also slipped and fell at the pool that has no traction around the edge. The first night, we smelled marijuana in and out of the hotel. Staff showed no concern for this. I had the scent coming into my window while my children were sleeping. The next morning my room was somewhat cleaned. I think they just made the bed. They took all my used towels and did not replenish new towels. I had to call the staff and they said I could come get some at the front desk!! I would have liked them to deliver these to me. Most hotels do deliver things like this. The breakfast was below average. No creamer for coffee until two days after I said something. The sausage was not browned and looked half raw until the third day. The yogurt was gone the third day there. There was only one staff member that seemed to care. There were dogs in the hotel running around the breakfast area. The doors SLAMMED. They need to adjust the tension on the doors. This hotel management needs to do an overhaul on service. I will not stay here again. Thanks for letting me do a review. Maybe I will save someone for a miserable stay.

    « Pleasant Stay »

    We had a double queen room that was more like a small suite. It was roomy and had a small kitchen. Wish we had this space at all hotels. The lobby and hallway outside of our room was nicely decorated as was the courtyard. Our only complaint was the musty smell that cleared up somewhat when we turned on the A/C. The HVAC system probably needs to be sanitized.

    « Watch out! »

    They did not clean the room after our first night, no explanation, no phone call and no apology. Our group had nine people and the motel did not clean any of the rooms. they made no attempt to let us know. They offered discounts to some of our party but in differing amounts. I had stayed there before without any issues so am wondering what happened to the management.

  • 5
    « Well kept, staffed, & quality amenities »

    Delightful place to stay as one approaches the Black Hills or wanders about West Nebraska. Very good bed, with good linens, and rooms are up to date with amenities with good AC. Breakfast cuts no corners and is high quality. Staff is helpful and courteous. In sum, solid value and comfort. Go down the road and see the Chadron Museum of the Fur Trade which is a gem not to be overlooked.

    « nice to have pool/hottub »

    This is a nice motel however I would not consider it 143.00 nice even though the rooms are clean with the exception of the tubs, the breakfast is basic cereal and toast, there is a hot tub and pool however

    « Wonderful stop, we'd stay again. »

    Upon first arriving the outside is nothing to be excited about. However after entering our room we were pleasantly surprised. There was an entrance from both the hotel hallway and the outdoor parking area on either end of the room. The room was very clean, having both a dog and a one year old, I always check out the nooks and crannies beforehand! The bed was one of the most comfortable I have slept in and the shower was great. The pool and hot tub looked great, though we didn't use them. There is a little enclosed open air courtyard in the middle of the hotel. While my husband was getting ready in the morning the rest of us went there to get some fresh air and stretch our legs. My one year old enjoyed walking along the patio furniture while my leashed dog enjoyed sniffing everything. Rooms that did not have hallway/parking access had hallway/courtyard access. The breakfast was very good and I would've given it 6 stars if I could for one thing alone- breakfast seating! Anyone who frequently has the complementary breakfasts at hotels can agree that there is never enough seating and it's always cramped. Not here! Big folding tables in one room and bistro types in another ensure everyone has a place to sit. Staff was very friendly, we would stay again if we ever went back through Chadron.

    « Pleasant stay »

    Nice-sized room, decent breakfast, quiet, comfortable bed, good shower, what more could we ask? We walked to Chinese House (? Only Chinese restaurant in town) -- that was a mistake. Perhaps we should have avoided the buffet. Note that there is no sidewalk between hotel and restaurant, also no traffic light to help you across the highway. Next morning we went to the Museum of the Fur Trade, which is excellent.

    « Clean, comfortable, modest room »

    Our room was clean, comfortable and basic. There was ample counter space in the bathroom. The tub drained well, and the exhaust fan was effective. The room included a microwave and refrigerator. There was a standing lamp in the corner that might have been supposed to be next to a reading chair, but there wasn't a reading chair.

    « THE place to stay in Chadron »

    We showed up in Chadron, without intending to stay but it looked like the best town to stop for the night, given the distance to and size of towns around that section of Western Nebraska. We called the hotel and the young woman at the front desk actually guided us to the hotel while we talked to her on the phone. (She was our real live GPS voice.) Nice, clean room and VERY comfortable bed.

    « It's fine. »

    Yep, it's fine. Small town, not many options, possibly the best hotel there. I was not impressed at all, but I was tired, and I slept. LOL. That's about the best I can say for it. Oh - long hike from the front desk to our room, and then we had to lug our suitcases up the stairs, no elevator. So ask for a first floor room if you care about that kind of thing. Room was large and clean enough. Had some issues with the hotel room temperature (super hot when we got in, then got really cold and couldn't quite get it the right temperature).

    « Great place »

    If your going to Chadron, NE. This is the place to stay! I have family out there and have to travel there a lot. I have stayed at all the hotels there but this is my favorite!! Nice indoor pool and hot tube. Breakfast is good. Restaurant next door is very convenient. The staff is awesome here!! They have always gone above and beyond for me at any request!! Even moving a 100 lbs of fish into there small freezer.

    « Not really... »

    Sorry, but not a good experience... The room was not cleaned, so we need to ask for linen to be changed. After 10pm our "neighbours" upstairs did not want to settle, the walls and floors are so think,you can actually hear people's conversations..We asked to change the room at midnight and finally got some sleep. Breakfast was typical and basic.

    « Great Stay »

    Hotel very clean & great location. Staff very helpful & accommodating. Room was nice & spacious. Would definitely stay there again & recommend!! Used the fitness room even though was a bit small but fit my needs. The pool & hot tub were nice too. Don't have anything to complain about.

  • 5
    « Well worth it! »

    Staff was very accommodating. Breakfast was great! Room was very nice. Super good stay. The location is also really nice - right on the highway, and just a few blocks from the other highway. Easy access to the college and downtown!

    « Convenient Hotel. »

    A great place to stay if you find yourself in Chadron, NE. What else should I say for you Best Western? It was convenient, clean, handy, and necessary for me at that time. I'm glad it was there, but it could easily have been another hotel brand, I just needed a room.

    « The good, the bad and the ugly »

    First, the good. This is really a great place. We had the accessible room and found it spacious and well thought out. A real plus is the multitude of outlets. Bed was comfortable, heater was quiet. There was a table and two chairs (Another real plus. (Cookie was very tasty.) The staff was delightful. Breakfast was varied and excellent. A few nits (and these are nits -- nothing serious). The bathroom grab bar near the shower is placed a bit too far from the tub. Hotel is aware of this and has plans to fix this in the fall. It's presently usable, but a bit of a stretch. With two chairs, the room is configured for two people. A second easy chair and light would be a nice touch. If the heater had a setting that permitted the fan to run continuously while in heat mode, that would be nice. Now for the ugly. Better sound deadening between the rooms and better cushioning on upstairs floors would help. Not bad, but some hotels are better in this regard.

    « Convenient location for a stop »

    I stayed one night on a Saturday night in a queen bed and the room was spacious. Good variety for provided breakfast, lots of room to eat, long tables for groups, helpful staff. Big sign from the road and no signs on the front of the building. Saw families with kids and multi generational. The room was quiet, clean, and I slept well. It has a pool.

    « Nice place to Stay! »

    it was clean and nice, the breakfast is not lacking anything necessary and the hotel staff was very helpful and accommodating, this is a real nice place to relax after a long days drive, the beds were very comfortable.

    « The ONLY place to stay in Chadron »

    From the minute I stepped into my room I knew I made the right choice when I booked this place. My room was enormous and so relaxing and comfortable. The place is super clean from your room, the pool and fitness center, to all the common areas including the stellar outdoor courtyard. The continental breakfast is superb with something for everyone. It's location is minutes away from gas stations, restaurants, laundromats and grocery stores-basically every need you may have is covered. And the staff is super friendly and courteous and always looking for ways to make your stay more enjoyable. This is the only place I will stay when I visit Chadron in the future. A++++++

    « Great Place to Stay »

    I always have good clean modern rooms, with helpful friendly staff. Rarely do I not get the room I want. Great Place to Stay. At least once a month I stay here and do not consider any other place. I enjoy the location and worth staying here.

    « great place will stay again »

    we loved it there but i was told at check in my rate would be a certain price and when i got the bill it was 25.00 more im glad i had it but was kind of a shock..i love the remodel looks great but need to have more padding on the carpet on the upper rooms i could hear them walking around loved the pool area.. the two doors room made it easier to unload and load.. front desk staff was great loved the breakfast everyone there was help full// great way to introduce my son to chadron

    « Clean & Comfortable »

    Don't let the outward appearance mislead you, the interior of this hotel is very nice. The room was clean and the bathroom was nice for a hotel in this price range. This is definitely where I would stay if I was visiting Chadron again. I appreciated the business center, with computer access and a printer for guest use. This made the short stay surprisingly hassle-free.

    « Always enjoy our stay here »

    This is a great hotel in a small town. The agents are very accommodating and friendly. We have stayed there several times and will most likely continue to do so. Nice town and people. Will bring more friends next time.

  • 4
    « Very Nice People -- a good experience »

    This is a nice Best Western. The staff are very nice and helpful. The bed was comfortable, nice pillows. Room was clean, and bathroom was large. The pool area is very nice, but the jets in the hot tub were almost non-existent. The breakfast was great with hot scrambled eggs, sausage, biscuits and gravy, plus make-your-own pancakes. They were doing some remodeling of several rooms while we were there, but we didn't hear them and weren't bothered by the work at all.

    « my stay »

    I always have a nice peaceful stay. Clean rooms, great staff. Always stay at this motel when in this area for business or pleasure. My request for certain rooms are always meet when I call to book my stay. Most the staff remembers who I am since I stay there often.

    « Visit in November 2015 »

    Daughter booked me suite and I was very impressed. Room was immaculate. Bed very comfortable. Quiet. Breakfast was great. Even though construction going on quiet. Front desk personnel very helpful. Have booked for a visit in May. Would recommend

    « Love this hotel! »

    I have stayed at this hotel many times...both with a pre-registration, and also with a just-stop-by stay. In each case, wonderful rooms, great service from the desk, and a great breakfast provided. There also is a restaurant just across the drive. I recommend a room on the ground floor south side. The view from these rooms is wonderful. Best view in the area! Do plan a stay at this property. I have returned again and again,

    « Coleen Sundsted »

    Very good stay. Very Friendly and helpful staff. Be sure you eat at the Winery which is part of the Country Kitchen. Very quaint with nice fireplace and wonderful food. Country Kitchen food was great also. We had the King Jacuzzi Suite which was wonderful. i would recommend this type of room to everyone. Good working are separate from the sleeping area. Microwave and fridge. Will definitely stay at Best Western again.

    « Best of the Best »

    An excellent experience with everything in order. This stay is the best experience I have had in years. The room was very clean, the internet worked without fault and the breakfast was hot and fresh. Thanks Best Western in Chadron, NE.

    « Just okay »

    Hotel was undergoing some renovations during our visit. People were friendly. Rooms were comfortable enough but seemed of subpar quality. It seemed overly loud when walking around, etc. Breakfast was below average but at least it was free. Overall, met my needs for a 1 night business stay but I wouldn't be thrilled to stay there for a longer trip.

    « Very Clean and comfortable »

    We stayed here 1 night. The hotel was very clean and the bed was VERY comfortable. Traci at the front desk very personable and professional. The hotel was renovating the lobby area but even though there was major construction occurring the lobby area was very clean and neat.

    « Much Noise, Little Sleep, and a Super Slick Bathtub »

    Room 111. The staff at the hotel were nice. The breakfast was the usual fare. The room was the standard room, but the noise was extreme. I travel for a living and the rooms were not well insulated, causing the worst noise I have heard in any room in the last 500 hotel stays. The internet was too slow to use. Children running down the hall, the people simply walking by the room, and the guy who checked in at 1:23 a.m. and tromped around for an hour in the room above me, made for very poor sleep. I got an hour of deep sleep in the 9 hours I tried. The heater turned on and off, loudly clicking and popping before, during, and after operation. This woke me up when the other sounds were not waking me. The fan blows over the bed, so be ready for dry nose, skin, and throat. The shower was exciting the next morning. The water at this facility is softened, so when I stepped into the shower and put the soap on, my feet slid out from under me. I grabbed the safety bar, but injured my ankle anyway. I am a professional ballet dancer, so I am perfectly balanced on my feet. I don't need or want a bruised-up ankle on tour, so I will never stay here again. The tub is NOT textured and feels as slick as hot buttered glass. I could not shampoo my hair because of the slickness. This lack of texture is an easily corrected safety hazard and should be fixed promptly! This was a miserable stay and I wish I could say better things because the staff was nice.

    « Good experience »

    A group of us recently stayed here and we all had a good experience. Rooms were clean and in good working order. Beds were comfortable. Plenty of hot water. The hotel is undergoing some renovations and we did stay in recently renovated rooms. Breakfast selections were good and coffee hot and plentiful.

  • 5
    « Comfortable & Cozy with Great Staff! »

    I was recently in Chadron for meetings at the local college, and really enjoyed my stay. I had requested a quiet room and they found me a 2nd floor (which is the top floor) room in a quiet corner and I heard very little noise. The staff was really friendly, and I thoroughly enjoyed my comfy and cozy stay in Chadron.

    « Best Hotel in Chadron »

    Checked in and was greeted with a big smile and the lobby as well as the swimming pool and rooms were very clean. This hotel was a super bargin and everything appears to be new. Went across the parking lot and had a rib eye and shrimp to the winery and had a good meal. This is where you want to stay if you one to Chadron awesome value.

    « Very good place to stay »

    Very good place to stay. Wonderful staff and easy location. I will always keep it in mind when I'm traveling. I love the place to eat right next door. They had friendly staff too and excellent food. I also like it has other places close by to shop and get necessities

    « An oasis of comfort on a long road trip »

    We stayed at the Best Western West Hills Inn on the 6th night of a 10-night road trip, right before running our 5th half marathon in 5 days. So I decided we needed a bit of moderately-priced luxury and booked the king suite with jetted tub. The room was super quiet -- it had what felt like a private entrance, though wasn't really. We had a huge living room with kitchenette, a big flat-screen tv, and a comfy couch that might have been a fold-out sofa bed (but we didn't check). Then a big bathroom with large jetted tub -- ahhhh -- and a large bedroom with a king bed, another flat-screen tv, and some nice-looking furniture. Everything felt very new and very sturdy, not like cheap hotel furniture. Oh, and the bed was comfortable (firm mattress the way I like it), and had really nice sheets. The staff were very friendly, and the breakfast had plenty of choices -- even for vegetarians. Located just outside of "downtown Chadron", the area was quiet.

    « Best Western West Hills Inn »

    We have stayed in other motels in the Chadron area. The first time we stayed at the Best Western we were sold. The quality of our stay was far beyond the others in the area and the price was only around 10 dollars more, which was well worth it.

    « Not the best Best Western »

    Traveling through and stopped at first hotel. Outside seems alright but room even though large was very dated. On second floor and floor creaked in a lot of places and even though there was one fire alarm there was no sprinker heads on the ceiling. The top dead bolt does not work and asked was told they had been disabled several years ago so just thumb lock and top latch. Needs a major upgrade.

    « Wonderful staff »

    Tracy was such a big help when we showed up 1 day early for a wedding, she was able to accommodate us. The rooms are beautiful and the continental breakfast was more than enough. If we ever have another opportunity to visit this part of Nebraska, we will stay at this property.

    « An Oasis to the Thirsty - But Check the Room »

    I had a good stay at this hotel, and was glad I could get an affordable room with no reservation. The climate control was great, the TV was great, the bed was firm with crisp sheets, and the shower and towels were all fine. The breakfast was very good, too; I could get used to those waffles. Unfortunately, I was given a room designed for people with mobility issues, and some of these modifications, ironically, made the bathroom difficult to use. My room was right around the corner from the front desk, so I ended up using the public restroom. This was fine, but had I known, I may have selected a different room. Still a fine stay.

    « Gem in a Small Nebraska Town »

    We have had the opportunity to stay in the BW West Hills Inn in Chadron twice in the last 3 years, we have always found the property to be clean and well appointed in the guest rooms. They serve a nice breakfast each morning. Staff is welcoming and helpful with information about the area. Enjoyed the pool and hot tub for a relaxing swim and soak before bed, We will be staying here again when traveling in the area.

    « Nice place to spend the night »

    We had a ground floor room and was able to park our motorcycle right outside our door. The neat thing about this room is that it had 2 doors so we did not have to go outside to access the lobby, ice machine and pool/hot tub. The room was clean and comfortable. It had a refrigerator and guest laundry, which was great for us. The restaurant in front of the hotel was ok and is not affiliated with the hotel. The pool and hot tub were great and was a welcome treat after a long ride.

  • 4
    « Best option »

    This looked to be the best option of where to stay in Chadron and was recommended by friends. The room overall was very clean, however the motel needs to be updated as there are lots of carpet stains. The bed was so, so and sort of had like 'bummers' on the side like in a rest home so you don't fall out. It was not the most comfortable bed. All in all it was a clean room, the bathroom was clean and a spacious room and met our need for the 2 nights we were there. There is a restaurant right next door with good food and that was very handy.


Getting to the hotel ...

All directions
·From: Highway 385. The Best Western West Hills Inn is located on Highway 385, ½ mile south of the junction of US Highways 20 and 385.