Best Western Plus Hotel Village Park Inn,  Calgary

4.0/5  - based on 809 guest reviews.
1804 Crowchild Trl NW, T2M 3Y7, Calgary, Canada - See map
+1 403 289 0241 +1 403 289 4645

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> Room 1

1 adult

 

Hotel advantages

  • Restaurant
    Restaurant
  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
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Fully renovated - a new design will capture your eyes. Our new rooms will give your body a night of sleep that you will always remember. Classy, modern and comfortable - a piece of art is ready for you to stay and enjoy at this Calgary hotel. The Best Western Plus Village Park Inn is spacious, open, warm and welcoming. Plus, we have great people waiting to serve and accommodate you. Discover this full-service Calgary hotel offering underground parking, high-speed internet and convenient location in the heart of Calgary. The Best Western Plus Village Park Inn takes great pride in offering attentive customer care to every guest traveling to Calgary for business or leisure. Hotel guests will find this the perfect location situated right off Highway 1 (Trans Canada) and the Calgary Light Rail System, which provides a short train ride within minutes into downtown Calgary. The University of Calgary and McMahon Stadium are within walking distance from the hotel. World-renowned Children's Hospital and the Foothills Hospital are nearby. Business travelers will be near many corporate locations including the Garrison Business Park. For guests looking for things to do in Calgary, the hotel offers access to the Calgary Zoo, Calgary Stampede and Banff National Park. Each stylish and spaciously-appointed guest room features cable satellite television and high-speed internet access. Enhanced amenities include an on-site restaurant and cocktail lounge, indoor swimming pool, fitness center, executive club floor with VIP services and underground heated parking (fee). Business, conference, wedding and ballroom facilities are also available. Stay at the Best Western Plus Village Park Inn for superior customer service and a great location in Calgary, Alberta!

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Room 1

Guest reviews


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based on 809 guest reviews
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NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
357
Verygood
 
267
Medium
 
103
Poor
 
54
Horrible
 
28
Business Business 219
Couples Couples 186
Family Family 272
Friends getaway Friends getaway 55
Solo travel Solo travel 47
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Best Western Plus Village Park Inn,Calgary
  • 5
    « great hotel »

    NIce spacious room. Comfortable beds, Very nicely renovated BR with good shower & all toiletries you might need. Efficient check in & check out. Included breakfast was OK- usual items & very good coffee. Supper in restaurant was fair - service was good but food was not very good. Pool & hot tub good. All staff very friendly & helpful.

    4
    « A good hotel, for a hotel. »

    This is a solid hotel in terms of amenities, location, state of cleanliness, cost and general quality. This is our usual hotel when in Calgary on business. The staff is always very polite and knowledgeable and the complimentary breakfast is among the best I have had in a hotel-probably the main reason we keep going back. The gym is also better than most hotels I have been to. That said, they recently released a new menu in the restaurant is average quality and pricy.

    4
    « Great hotel, mediocre location »

    The hotel itself is nice. The courtyard style makes for a nice change of pace from the usual hotel. The area itself isnt great. It's right near McMahon Stadium, which isn't an ideal area for anything unless you're going to a football game. Exterior could use some improvement, but the underground parking was a big plus.

    3
    « Nice outside, OK inside »

    Great location! Friendly staff for the most part. WIFI did not work and the Hot tub was not hot at all, like a warm pool. The openness made for a great looking hotel but was loud in the evenings. When there were people visiting out there it echoed a fair bit.

    5
    « Very nice facility and excellent staff »

    I have stayed at this property many times and it is a pleasure to return. They treat me like family. The rooms are always clean, They have good beds, great TVs and a Hot tub and pool. They offer a nice breakfast which is included in my room rate .

    5
    « Our »

    For the last 5 years this has been our go to hotel when staying in Calgary. It's clean, updated, well located, and is a very good value for your dollar. They renovated the hotel in the last couple of years and that has made it even better. The breakfast is decent, lots of choices.. The only downside is the pool is in the centre courtyard of the hotel so it can be quite noisy at times but by the time you go to bed it's quiet. We haven't eaten in the restaurant in a few years so I can't comment on that, but we love going to Nick's which is a short walk from the hotel...great Italian food, very generous portions.

    5
    « April spring »

    Quality of room was excellent. The staff were professional, friendly and helpful. Village Park location is central to much of Calgary. Restaurant food variety and quality is very good. Underground parkade is great and secure.

    5
    « Great stay »

    We were booked for 3 nights but hit a storm and ended up arriving a day late. Front desk staff was accommodating and friendly when we called to let them know and when we finally arrived. Check in was quick and painless. Our room was clean and well appointed. Housekeeping was very good. As other reviewers have mentioned, the whole hotel is built around the pool and atrium this means there are no ?quiet? rooms. That being said, we stayed right next to the pool and didn't find the noise too bothersome (disclaimer: we have (older) kids so we are fairly used to some noise). Staff closed the pool on time so there was some respite. We had no issues with noise from other patrons getting breakfast in the morning. Breakfast selections were varied (hot and cold items) and overall very good. The hotel was well located for our competition at the university...just a few minutes drive. And easy to get to and from. Everything we needed was also close by. The pool is smallish but the kids had no complaints and were happy with it. They always bring a few small toys for the pool when there is no water slide so they made their own fun. The hot tub was nice too. My only complaint would be how dim the lighting in the pool area was at night but that is not exactly a deal breaker. Underground parking was good with plenty of space available when we were there. There was only one elevator running due to upgrades but that won't be forever. We did not have a chance to try out the restaurant. We will likely be back for the same competition next year and would definitely book here again.

    5
    « Excellent stay in Calgary »

    Close to major routes, easy access from roadway. Quite and clean location close to restaurants. Great amenities within hotel, pool, lounge, restaurant. Nice layout of rooms with exterior entrance. Black out curtains were fantastic

    5
    « A reasonably-priced hotel with excellent amenities »

    Arrived at the hotel as a winter snow storm was looming, and a number of volleyball and hockey teams were checking in for tournaments over the Easter weekend. The hotel booking system seemed to have a glitch in it that caused overbooking and when we arrived our reserved room was not available. There were other guests in a similar predicament, and this was stressful for some, particularly with the impending storm and it's projected impact on travel the next day. The desk staff, Ronald, Joseph, and a trainee maintained a calm, professional and reassuring demeanour, and worked with us to find a room in the hotel. The room was clean, spacious, and well-appointed with all elements in working order. We were particularly impressed with the kitchen that provides fare for The Courtyard restaurant and Rockies Bar. We sampled a couple of delicious Indian dishes as well as steaks that were as good as those I've had at restaurants that specialize in steaks. The breakfast was comprised of ?real? food and plenty of hot choices, i.e. real scrambled eggs, beans, bacon and sausages, and not the fake powdered eggs and meat product cylinders often served as part of the complimentary breakfasts. Throughout our two-day stay, the staff, from housecleaning to restaurant to front desk, were courteous and polite not only to the guests, but towards each other, and I certainly had the sense that Ronald and Joseph at the front desk truly cared about the guests. The hotel is constructed in an open concept with the bar and restaurants, as well as the pool and tub in the centre, with the rooms on the outside. As a consequence, the noise level can be a bit much during the day, but by 11pm the pool is closed and the restaurant clientele have departed. Getting to this hotel is not intuitive. It is in the same block as a number of other hotels, but you have to navigate to what appears to be the rear of the other hotels to find the BW. There are only a couple of parking spots out front that are for temporary use while checking in. The main parking for the hotel is underground.

  • 4
    « Don't Judge a Hotel by Its Cover »

    I was looking for a hotel in northwest Calgary and found this gem. I booked it because of its location, its in a hotel chain that I support and didn't pay a lot of attention to the amenities. When I drove up to it I thought well just a typical hotel, Ill stay my one night and be off. Then I walked through the front doors! As soon as you walk in you realize they have been upgrading the whole place. They provided great service at the front desk and were very welcoming. On my way to the room the only negative I would have to say about the hotel was that one of the two elevators was down for servicing and looked like it had been for quite a while. Small distraction! Upon entering my room I was absolutely blown away. It was clean, extremely modernized and spacious. That theme was actually throughout the hotel. They offered an awesome breakfast with pretty well anything a person could want. I would give this hotel 4 1/2 stars out of 5.

    5
    « Dance Comp. »

    Great place to stay for our weekend at dance comp. Very close to the university of Calgary. The front staff were very friendly and helpful. The staff in the breakfast area were friendly and also very helpful. They asked if we where done before removing your plate.

    5
    « Consistently Caring! »

    The BW Village Park Inn is our hotel of choice when coming to Calgary for Medical purposes. Not only is it in close proximity to Hospitals, and surrounded by dining and entertainment options, it is staffed by knowledgeable, efficient, and caring staff! We've tried other options, but always come back to the BW Village Park Inn!

    5
    « Great place to stay »

    Good place to stay while in Calgary. Convenient location. Nice room. Trip was for medical appointment at Foothills Hospital/University of Calgary and it was close by and easy to get to the hospital for appointment. Parking at Health Building was rather expensive but otherwise ok. Parking at the hotel was great, heated underground and secure.

    3
    « Noise issues »

    Everything is your standard hotel with comp breakfast which is nice. The downfall is the structure and design of the building. We stayed over a Saturday night the same weekend there were young sports teams there. Let's just say they enjoyed having a pool located in the center of the building with no sound barrier first thing in the morning. All the noise travels up so if you're staying there on a weekend, ask for a room on the same side as the lobby. We called the front desk to ask them if they could send someone over to the pool but they said they've already done that a few times.

    5
    « My new go-to »

    This is my new go-to hotel for business at the Foothills Hospital. I've also started staying there for personal travel. Very clean. Friendly staff. Great bar and wonderful breakfast. You can't beat the price!

    5
    « Great stay with great food! »

    Being so close to the highway, we expected more highway noise, but we couldn't hear much of that at all. Stayed in room 440. The only noise we could hear was kids having fun in the pool. We ordered the pizza from the restaurant and it was excellent! We couldn't finish it, so saved leftovers and had them for breakfast the next morning, so never got to try the continental breakfast. Room was very clean and modern. Bed was very comfortable. I had a great sleep. Staff was friendly as well. Would stay here again if passing through.

    4
    « great family friendly inn »

    I stayed there to attend a conference. The set up is unique with an open dining area and children's pool also on the main floor of the court yard type setting. Rooms are well equipped and clean. I found thee bathroom clean, small tub area though. Staff were very friendly.

    5
    « Renovated rooms, great hotel layout, awesome breakfast »

    Loved my room, so contemporary. Modern washroom with lots of space. Cool front area to charge devices (so many plugs, love the set next to the bed!). Big TV, fridge, microwave and free water (really nice touch). Breakfast is included and it's fantastic! Fresh fluffy scrambled eggs, sausage with oatmeal, fresh diy waffles, yogurt etc.. Really nice look to the lobby and the pool is out in the open in the central area! So interesting, wish I had time to hit the hot tub.

    5
    « Trip to Calgary »

    Great hotel. I needed two special adjustments to the normal billing process. I explained the adjustments when I arrived. When I checked out, I saw the adjustments were handled perfectly correctly. The bathroom configuration is a little cramped, but otherwise a large, well set-up room.

  • 5
    « Excellent »

    Hotel staff is always Amazing the hotel it's self is really nice rooms are big and bed are extremely comfy. Has really good breakfast but restraunt is a little on the expensive side for what you get. Pool and hot tub in the center can get a little noisy at times but not to bad.

    4
    « Great overnight stay! »

    Check in was quick and easy, staff friendly and welcoming. Hotel is nicely appointed and very attractive, both in the public area and in the room. The room and bathroom were spotlessly clean. Bed and pillows were very comfortable and enjoyed a good night's sleep. We were meeting friends for breakfast so didn't have breakfast at the hotel, but the rest of the stay was excellent.

    4
    « Hotel is good... staff are a bit slow »

    Hotel is pretty nice. Beds are good, room was clean. If you are a light sleeper, you may not like their courtyard set up. Restaurant is in the middle, could hear clanging dishes from our 3rd floor suite. Staff seem to not have a lot of urgency or overt friendliness at the desk. Had a not great server in the lounge. We booked on hotwire and it was about $60 a night.

    5
    « A great find for an overnight stay on our way to Saskatchewan! »

    What was probably the most delicious free buffet breakfast we've ever had in the morning!! But only second to that was how friendly the staff were. Will definitely stay here if we come back through Calgary again.....also, it has a very convenient, easy access to Hwy 1...less than a block!

    5
    « Village Park Inn »

    This hotel is our favorite. We use it for business and family, but cannot select two options. Love staying here as we feel comfortable and safe. Highly recommend this hotel in Calgary as there are many to chose from.

    4
    « Another great Best Western stay »

    Great place just minutes from Olympic Park in Western Calgary, right off TransCanada Hwy. Underground parking, nice rooms, and a super breakfast in the morning. While booking the guy on phone checked if I had best Western rewards, and I did but had forgotten, and that knocked almost $20 off room cost and gave us free underground parking... was very handy. Very interesting decor and architecture compared to most Best Westerns. Good bed, and LOVE their breakfasts...

    5
    « Best Western is Best »

    I have stayed at 7 or more Chain Hotels all over USA and Canada. None have been as good of an experience as Best Western, Right from the professional and very friendly front desk staff you meet at check-in to the cleaners you occasionally meet, they all treat you with respect and a friendly smile. Other chains could certainly learn from them. The buildings are all modern (many recently renovated) and the rooms are clean and comfortable.

    5
    « Medical stay »

    Great two day stay. Nice bed, the room was clean and set up for a disabled person. We enjoyed the free breakfasts. Lots of variety and well stocked, even with the volume of people going through. The front counter staff were great, and friendly. Really good underground parking and well lit.Very nice sports bar, with TVs and friendly helpful staff. Enjoyed the stay.

    4
    « Good Christmas Stay »

    We were here from Christmas Day for four nights, braving the frigid Calgary temperatures. Check in was smooth and we joined the BW Club to get free underground parking, which was sorely needed. The room was spacious and sufficiently well lit for my needs. We found the temperature set too high, but that was easily fixed. The room was also very quiet, as the pool was closed from 10 pm to 9 am. Breakfast was very good, with excellent variety of both hot and cold dishes. My only issue was the strong smell of Chlorine from the pool, which I do not like. Fortunately, it did not follow us into the room. A good stay. Since we come to Calgary to visit fanily two or three times a year, we will likely be back.

    4
    « Will stay here again! »

    This hotel has been updated, and is very stylish and contemporary. It is clean, comfortable, and conveniently located close to Foothills Medical Centre (a cab ride is less than $10). We received a bit of a discount as this hotel graciously offers a reduced rate to people needing to stay in Calgary while being treated at Foothills, so it was definitely good value for our money. On our visit, all the staff we encountered were very pleasant and helpful. They seemed to enjoy what they were doing. The complimentary breakfast was excellent. Offered was a full selection of hot (waffles, bacon, eggs) and cold (cereal, fruit) items, and would easily cost $20 at a restaurant. The only negative is that most of the rooms were adjacent to the atrium, which houses the pool, hot tub, restaurant, and lounge, so noise was bit of an issue, but mostly during the day. We have more overnight trips scheduled and will 100% be staying here again!

  • 5
    « Great Place to stay »

    Very convenient to C-Train and to amenities required for this area of Calgary. Very close to Foothills Medical Centre. Heated underground parking was so nice during winter months and handy in the summer during hail storms. Very comfortable room and included breakfast was very nice with many choices of hot or cold items. The staff is exceptional and so very helpful.

    5
    « Pleasant Staff »

    Very nice staff, clean rooms, great breakfast and room service. Really liked the underground heated parking. -35 degrees while I was there. Close to the Foothills Hospital. My wife was a patient at the hospital which made it very convenient for me to travel to and from the hospital.

    5
    « Excellent renovated rooms »

    Great rooms, work desk, good beds. Overall a great stay. Enjoyed the amenities. Good location. Underground parking. I would recommend. Good price. Now I'm just trying to fill the 200 required characters... lol

    5
    « Relaxing stay!!!! »

    We came here for two nights with some friends. The hotel is the perfect size, with restaurant and lounge onsite, and complimentary delicious breakfast. The service staff was great, and the staff overall were friendly. The rooms are well clean and very comfortable, the bed was great and the layout of the room is nice too. The swimming pool is small but, inviting, there is a hot tub as well. The hotel has an underground parking which is nice in winter. Totally recommend to stay in this hotel.

    4
    « Overnighter »

    The hotel was great! Nice and clean, the room was really spacious and it looked quite trendy too from their renovations. The lighting was a bit tough cause there was only two ceiling lights which made it a bit dark when entering the room in the evening, but the lit headboard was quite neat and provided quite a bit of light to the room. The restaurant in house was okay, though I probably wouldn't order from there again and just eat out.

    4
    « Great location »

    I have stayed at this hotel for many reasons, football to family gatherings. I enjoy the location, due to it being closer to the smaller malls and yet close enough to Calgary's other attractions. Very pleasant staff

    1
    « Food quality way below avereage »

    I was planning to rent a meeting room at this place but because I have to buy food from the hotel , I decided to take my family and eat at the hotel first to see how it is before spending thousands of dollars on food there . The food wasn't good at all , not worth a single penny to spend on food. And on top of that the hotel is priced as the same price as delta , Marriott and Sheraton hotels witch are a way better and higher standard than The best Western. I will recommend to anyone to eat at this hotel : pizza was Suggs and tasteless , sandwich bread tasted old ( not fresh at all ) It tasted like some just put in the microwave for few minutes.

    5
    « Great hotel and service »

    I stayed a week at this location. I had 2 family members in the hospital close by and when my husband was released from the hospital after having spinal surgery staff made sure we were comfortable making sure we had everything we needed for a comfortable stay even to the point of upgrading our room to a suite so my husband had more options for laying and sitting in the room. The staff went over and beyond to keep us happy making a tough time better. The restaurant and lounge also gave us superior service . This hotel I recommend its a great place for family - pool, restaurant, lounge indoor parking everything needed is here and great service. The only issue is they are upgrading an elevator so there was some boise during the day.

    5
    « Good value »

    This hotel has undergone major renovations recently and the result has been a very modern and upscale facility. Rooms are clean and spacious and since it is just off the Trans Canada it's location is great for any functions in the north part of Calgary. The price for a room was very reasonable and in my opinion was great value for the money spent.

    5
    « Excellent hotel »

    Clean and comfortable, well run, helpful staff, good breakfast included (hot), Room was excellent with a fridge, microwave, new bath, large TV, good office area. I would definitely stay again and recommend this hotel to others.

  • 4
    « Clean rooms close to the train »

    Not at the most beautiful location, however, it was close to the train station and it was an easy commute to downtown. Breakfast was OK, I wished they more breakfast meat selection for those who do not eat pork. The room was very clean, they did a great with renovation from a motel to a hotel. From outside it does look like a motel, but the inside is very nice.

    4
    « Just what you need »

    This hotel has a unique design, great location to suit a variety of reasons to stay, close to the stadium, c train , easy to get to ,has swimming pool and free breakfast ,as well as nice rooms and pleasant staff. This was our second stay here and I would definitely return.

    2
    « Staff didn't enforce quiet hours »

    Overall a very nice property with very friendly staff and clean rooms. Plus we got a very good deal so valuate wise it was exceptional. However kids were running in the hallway and the desk was informed of this a couple of times and didn't appear to do anything. Kids were screaming in the pool till after 1030 at night and then again at 8:30 in the morning. There was no manager on duty and they were unable to give me any kind of a refund or deal with the issue for that reason I can't recommend this property. We called the desk several times in the morning we were informed that no one complained last night about the noise. Incorrect.

    5
    « Great value and Friendly staff »

    A quick overnight trip made better by great value, friendly staff, excellent breakfast and convenient location. Clean and quiet and well decorated with good amenities on site. A great choice near university with great access to city centre.

    5
    « Excellent Calgary Hotel »

    Very clean Hotel, with friendly, knowledgeable Staff. Handy to all aspects of Calgary. Great Indoor parking. Clean, decent size, well appointed Rooms. Very quiet facility. Excellent Breakfast included with Room. Excellent quantity of Food to choose from./ Excellent Fruit selection.

    4
    « quality service »

    my wife and i stayed at this hotel because it was close to medical facility where i had an early morning appointment we requested an early check-in so i could rest and recuperate afterwards the desk staff said they were completely booked ith night before but managed to have a room prepared for us with little delay that was good service

    5
    « A Great Value! »

    Whenever I need to come to Calgary for a short business trip, the Best Western Village Park Inn provides a convenient location with great rates, clean rooms, and excellent service! Highly recommended!

    2
    « Not Recommended »

    Quality of food served in the lounge was very poor. Food was so bad we left the hotel for 2 of our 3 nights and dined in nearby restaurants. Bathroom was ridiculously small at an estimated total area of approximately 40-45 square feet. Bathroom is only usable by one person at a time based on usable floor space of approximately 10 sq ft. "Upgraded" bathroom fittings in the shower stall are cheap (used), installed poorly and may not meet the commercial building code for installation. A professional inspection of the piping, fittings, installation, etc. is recommended to ensure compliance with proper codes. Vinyl flooring in the entire hotel room amplifies noise rather than (the replaced) sound deadening carpeting. The room is very "spartan" with no decorations or pictures hung in the room. The very small closet did not have a door, just a curtain hung over the opening. The room had a single vinyl covered chair with no foot rest, table, etc. despite there being ample room for additional furniture. There was a small table and an armless office chair but no additional seating other than the single vinyl unit.

    5
    « Great place to stay »

    A beautiful hotel. great price and value. free hot and cold breakfast and coffee all day. helpful staff and courteous. great pool and hot tub for kids. also the pool was open to the hotel rooms, courtroom style so not hot for the parents watching. very nice place. if you have an early day, the pool is open till 10 so it can get quite loud, but we loved it there.

    4
    « Great staff »

    I stayed here while my husband had open heart surgery at Foothills. The front desk staff were amazing, very thoughtful, always asking how my stay was and if they could do anything for me. Housekeeping went above and beyond even when I indicated that they didn't have to make up my room they made sure the coffee was replenished. The (included) breakfast was freshly supplied, the wait staff was always there when needed. Now to the parents of the young girls there for hockey tournaments: There were many athletes in the hotel from around the world for World Cup speed skating, from Japan, the Netherlands, Korea, the USA. They were quiet and respectful of the other guests in the hotel and behaved as world class athletes.The girls hockey teams from Canada, not so much. I had hoped to relax in the hot tub before going to bed. The screaming girls, playing Marco Polo in the pool did not help me feel relaxed. The races using the elevators from the basement to the fifth floor caused me some consternation when I was trying to go the hospital to see my husband in ICU, it caused me some stress when your girls had pushed every button so that the elevator stopped at every floor. I could have phoned down to the desk to complain about the noise and the elevators being used to delay egress, but it is not up to the hotel staff to police the children, it is up to you, as parents, to instil some respect about behaviour in a hotel. Teach your children well and people will respect them.

  • 2
    « Noisy noisy noisy, don't plan on sleeping »

    Atrium outside all rooms is very echo-y and the pool outside of the rooms makes it very noisy. Breakfast food quality was very poor. I don't think the eggs were real and the juice was some watered down syrup product.

    5
    « Always a pleasant stay »

    I usually stay at the Best Western Plus Village Park Inn in Calgary when I am in on business. I find it provides me with everything I need. It is a location and provides me with everything I need. I find the staff very friendly and engaging. What more do I need.

    5
    « Excellent for Hockey teams »

    Excellent location to Winnsport and The Edge. Plenty of restaurants and shopping in surrounding area. Hotel staff is very understanding of hockey teams needs, accommodating food requests, late checkouts and general requests.

    5
    « Awesome Hotel »

    Great hotel with easy access to Calgary attractions. The hotel room seemed newly renovated which added to the overall comfort. The staff were excellent. The only minor issue is in the interior styling with an open concept. The noise from the pool seemed to carry and amplify. This was mitigated with the 22:00 curfew. The included breakfast was fantastic (good to have multiple waffle irons going) and the selections were excellent for all variety of tastes. If I had to go back to Calgary for work or pleasure, this hotel would be one of my top choices.

    5
    « Best Durn Western!!! »

    Fantastic service. Friendly welcoming staff, especially Emad, the manager, who is just great! Completely renovated hotel. We keep returning at every chance! You won't be disappointed. Great restaurant and sports bar. You wont be disappointed.

    4
    « Good hotel »

    Although the top of our blanket was a bit dirty, the hotel staff immediately changed it out and was apologetic. We were treated very well all weekend. We had a large group booking in the restaurant and everything was quick and accurate. I was impressed with our stay as a whole. I would go back again

    5
    « Great stay »

    Stayed a week in this hotel. Staff were friendly and outgoing! No problems except for hot water issues in the shower. I reported it to the desk, and the next day have very hot water. Would recommend this hotel, easy access to University events, the Stadium and malls. Stores and restaurants close enough to walk to from hotel. Will definitely stay there again!

    4
    « Great hotel but.... »

    We stayed here for a hockey tournament. Very clean, beds were super comfy. Breakfast was good. But, with the open concept of the hotel it was very noisy. Frustrating when you have a early morning game to get too. Would stay again but not if I was counting on a quiet place.

    5
    « Excellant Stay »

    Have stayed here in past prior to upgrades. Will stay here again if I go to YCG on business. Every employee was friendly, courteous and professional from front desk, to restaurant, to lounge employees.

    5
    « Attention to traveller Details »

    My family and I were very impressed with our stay at the Best Western. We were happy to learn that our membership included free underground heated parking as we arrived in blustery -18 Celsius weather. The room had been renovated about 2 years earlier, and whoever did the renovations thought about the details. For example my wife was happy to note that the light switch itself stayed lit after we turned off all the lights so we could easily find it when we came into the room. I was happy to finally stay in a hotel that had enough electrical plugs for all the electronics we bring on our trips. The colours and Art throughout the hotel were tastefully done. The pool and hot tub were a treat for our kids and the Included breakfast was amazing! We had options for all of us, including my wife and son who are vegetarian. This alone made staying there very affordable. The hotel dinners were also reasonable and never too busy to get in. The hotel itself was near everywhere we wanted to go, including the University and SAIT and Mount Royal. Although it can be tricky to get to the hotel sometimes, Once we knew what we were looking for, it was not an issue. Happy to stay here again. Staff were very helpful.

  • 3
    « Too noisy »

    Although the hotel offers great options such as a free hot breakfast buffet and free underground parking, the courtyard is very noisy and depending on where you are located in the hotel and who is staying there, the open swimming pool can be a source of great noise into late at night.

    5
    « Top Notch »

    Relaxing and high quality hotel stay for the entire family. Kids to seniors had a great stay. Decor and comfort made the stay peaceful and by far the best hotel breakfast. Easy access to Foothills Hospital, City Center and Trans Canada. Exceptional stay for the price point.

    1
    « Absolutely Horrific experience! »

    The hotel is a wide open concept with the pool and lounge and banquet halls in the centre of the building. If you are looking for a quiet, peaceful stay, DO NOT BOOK HERE!! On the Saturday night of our stay, a dance party was booked in one of the halls and we were blessed to listen to thumping music all night. Of course, complaints fell on deaf ears and conveniently there was no manager on duty all night. Poor management, over priced, garbage hotel. I will never stay here again.

    5
    « Excellent »

    Excellent staff & the Breakfast was extremely good. I would recommend this hotel to anyone. Good location and easy to work with the staff when it comes to have any type of special needs. They are very accommodating.

    4
    « Great value for money. »

    Newly renovated, this hotel really caters to the guest. Clean with an excellent restaurant and bar right in the hotel. I did not use the gym or pool but given the rest of the hotel, I'm sure they would match for cleanliness. It also has a little tuck shop off the front desk that carries any incidentals that might have been forgotten at home or that you need to replace (toothpaste, razors, hairspray etc. It's open 24/7.

    4
    « Last minute fun »

    Came up to Calgary for a Dr appt and the weather forced us to stay over night. I did not need to prebook. I just walked in to the Best Western Village Park inn. The staff are always warm and friendly.

    5
    « Great Value, Great Staff »

    This hotel if great! It is clean and the staff are very friendly and very helpful! We stay here every time we come to Calgary. The free breakfast is amazing and the rooms are very clean. We recommend this hotel to all of our friendly traveling to Alberta

    4
    « Great Customer Service and Rooms »

    There was about 300 people coming for a 30 year reunion. I know not everyone stayed there, but the check in and check out was very streamlined and organized. Was pleasantly surprised at the upgrades to the rooms. The rooms were spacious, clean and up to date. All staff was friendly and helpful that I spoke with. A little disappointed in the breakfast bar. No bacon, small glasses and a bit of a wait for them to top up empty items. Would not be the deal breaker though. Will stay there again if ever back in Calgary.

    5
    « Vacation »

    Happy 5 star stay! Excellent service! Great sleep! Beds are wonderful! People are great! Easy location to anywhere in Calgary! Breakfast is always great! Lots to choose from. Swimming pool plus hot tub. A lounge and dinning room if you want to eat in. As I said great place to stay!

    5
    « Best hotel stay in ages! »

    Great hotel, as all Best Westerns are. But this one tops the list. Hotel staff where extremely courteous, and they had better variety at breakfast than any other Best Western I've been to. The Pool is very cool, and free underground parking was fantastic.

  • 5
    « Medical »

    This hotel provides a quiet, comfortable relaxing stay for anyone, and is especially comfortable to those needing to be near the Foothills Hospital. There is a special rate for guests needing a stay near the hospital. I imagine this would be a great place for everyone needing accommodations near the University

    5
    « Fantastic »

    Excellent place. Completely remodeled. Friendly staff. Very comfortable rooms. Continental breakfast is 1st class and fresh with hot buffet. Lounge and restaurant is welcoming with excellent food. Highly recommend.

    5
    « Awesome facilities »

    Very unique hotel with a great retro feel. Staff, rooms and amenities all excellent. Access to hotel is a little difficult and tricky at first and lived the fact we had free underground parking. Would definitely recommend this hotel to friends, family and groups to hold their functions. Thanks for your hospitality.

    4
    « This is s "Wow" hotel »

    First, the people: Michael and Lovelein on check in/out. High-end professional. Thank you. Milena and Stephen in the breakfast room: so well managed and clean. Nothing spectacular about the food, but this is a vote for them (and another man, I didn't get his name). Big and spacious. A great place to start the day. The facility is tremendous. Will stay there next time if we can't find something cheaper. Kind of expensive: $157 with taxes per night for a couple. Quite the experience. A negative: this place allows smokers (a.k.a. losers) to do their pollution right outside the front door. So you have to walk through a cloud of someone's else's stupid poison to get in and out. That stinks in more way than one. Will influence our decision to return.

    4
    « Would stay again »

    The hotel design is very cool. The room was comfortable. Staff was friendly and professional. The food was good but a little expensive. It being right across the street from McMahon Stadium is perfect. Easy walk across the pedestrian bridge and you're there.

    4
    « Great hotelfkr »

    Super bed, awesome breakfast and great bar. Easy walking distance to McMahon Stadium too. Well stocked with bathroom amenities. Overall great experience from pool to check in to check out. Good restaurants nearby too.

    4
    « enjoyed stay »

    clean and welcoming - the hot tub and pool were refreshing the staff was helpful and pleasant - the shower didn't have a long enough curtain but our room was changed without concern I would stay again

    2
    « Kind of losing their way »

    this is supposed to be a really good hotel, and we have stayed there many times over the years. Now they are cheaping out most things. The shampoo and soaps are in dispensers on the wall, and poor quality, the breakfast was subpar. The check out they got our bill incorrect after we tried to correct it on check in. the staff was okay. The dinner in their restaurant was lacking.

    4
    « Great Family Trip »

    We planned a Thanksgiving Family gathering in Calgary. The hotel was exceptional. Super clean rooms, cozy, comfy beds and lots of pillows. The breakfast choices were amazing! Staff were courteous an helpful. The pool and hot tub were super clean. Free underground parking. The only negative was the noise in the morning with the pool being in the courtyard....but it was just kids having fun. I would definitely recommend the hotel and will stay here again.

    3
    « Great staff and food...lousy design of bathrooms »

    We stayed in two rooms that looked promising from an accessible perspective. WRONG! It was impossible to get a walker into the bathrooms never mind a wheelchair. I expected better from an international chain.

  • 5
    « Enjoyed Our Stay »

    We were there from Sept 28th till Oct 2nd, for our goddaughter's wedding, we flew in from Toronto. We had made reservations ahead of time, in a block for the wedding guests, the check in and check out, went smoothly. We had three nights at the wedding rate, and another night afterward, had to have new keys for fourth night. The breakfast was included, good variety, from cold and hot cereal, eggs, bacon, sausage, make your own waffles, etc open from 6:30-10.00 AM. Coffee maker in room, they had coffee in the lobby in the morning, lovely to sit with it, in front of fireplace. Ample and good quality amenities in the room, bed comfortable, desk, chair, coffee table, sofa in room, used the safe. The desk staff, Joseph being one, and sorry can't remember the ladies name or the gentleman that checked us on Monday, all very helpful and friendly. Socrates in the bar lounge, was great, especially if there was a large group of us, and many different selections. Our only suggestion would be a double sided mirror in the bathroom for men shaving and women doing their makeup, and brighter lighting in the main area. We enjoyed our stay and would return if ever back to Calgary!

    5
    « EXCELLENT SERVICES »

    I went to the hotel just for one night, and during this day the attention was excellent. The room was comfortable, the temperature was fantastic. The service at the front desk was fantastic. They always tried to help. About the restaurant, the dinner was fantastic, exactly how I asked. And the breakfast was very good. The only thing was, in my opinion, they will need to provide a little more orientation to the guest, indicating how the breakfast distribution is, especially if you visit the hotel for the first time.

    5
    « Great Place to Stay »

    My wife and I traveled up from Colorado specifically to see Banff N.P. and we stayed here at this hotel. The staff were very friendly, the room (2 queen beds) was very reasonably priced, absolutely incredible, spacious, and had a view of downtown Calgary. The breakfast every morning was one of the best we've every had with plenty of choices to choose from. The location was incredible with access to Calgary 1 which we drove daily to the park for a week, and to the local grocery stores. We will definitely stay here again when we go back!

    5
    « Storm Stayed (Roads Closed) »

    This Best Western is great. The staff were very friendly. In fact when going for dinner, the hostess in the restaurant acknowledged us as having been there before and welcomed us. The hotel is clean and tidy. The rooms are clean and tidy. Beds were comfortable to sleep on. Breakfast was well laid out and good variety to choose from. No Complaints..

    4
    « I'd return to this Hotek »

    We stayed 4 nights at Best Western Village Park Inn, when we were in town for our daughter's wedding. We found the hotel, clean, comfortable, and easy to access. Our biggest issue was the door that lead to the outside hall. The wind howled through it. Had the weather not turned so cold we'd not have noticed. All rooms are centred on the inside area, and sound travels. Even though we were on the top floor, every morning I was awakened by a young child crying in the breakfast area. I did not complain, as it was 7:30, but beware that every noise seemed to travel up. .

    5
    « Great location and service »

    I really like this hotel. The rooms are great and the beds are the best!. Best Night's sleep in a hotel in a long time. The staff are terrific. Friendly, accommodating., I was there for a conference and everything was well done.

    5
    « comments »

    Very good hotel. Pleasant staff and the breakfast served is the best we have experienced in a hotel It is very convenient with an ideal location. Staff members make every effort to full fill requests and show patience in doing so. Would appreciate though if morning newspapers were more available. All n' all....this is our hotel when we are in Calgary

    4
    « Nicely updated »

    Our room was comfortable with newer furniture including a very comfortable bed. Although this was an older hotel, their interior remodel is very nice and everything was nicer than I expected. Breakfast was good, not great (odd sausage served), and although it was provided within their spacious restaurant, the waffles were still offered via the annoying make-it-yourself system. I would stay here again.

    4
    « Family trip »

    Hotel right across the street from the Football stadium! Made it super easy to get to and from. Even though our team lost! Best Western Plus Village Park Inn is a very nice hotel will stay there again!

    4
    « Very decent for the price »

    Stayed for 2 nights for a work conference that was being hosted here and it was very acceptable, especially taking into account the prices of hotels in Calgary. I got a double queen room on the 4th floor. There are 5 floors in the building overlooking the pool, restaurant and bar in the centre. The room was large and clean. The air conditioning was not too loud but consistently colder than what the thermostat said it was. The only complaint I have is there is a door in the room that leads to a back corridor. It is locked but the window also overlooks the back corridor. There were sheer curtain over the window but the side curtains would not close nor were there top or side blinds/curtains that I could pull down (and I definitely looked everywhere). So that meant anyone could look into the room and watch what was going on. Which was creepy when you're sleeping or changing. Otherwise, parking above ground is free while parking underground is $10 per night. Breakfast was included in the room price and it was very decent - both hot and continental.

  • 2
    « Review »

    Be aware you will be charged a Destination Marketing Fee without being informed about it. Beds were uncomfortable, rooms have very poor lighting as does the breakfast area. Close to McMann stadium and Foothills Hospital.

    5
    « A Great place to stay »

    This is a great place to stay, from the first minute we walked in the staff were terrific from the front desk to the cleaners everyone was friendly, the complimentary breakfast was really good and having a restaurant on site made it easy for a night time meal, the menu was good and the prices were reasonable, the underground carpark was easy to park in.

    5
    « Very impressive and well run hotel »

    My first visit to the Village Park Inn, stayed 4 nights and was very impressed with the hotel, staff and pretty much everything. The complimentary breakfast is on of the best I have experienced in any "breakfast included" establishment....Real food. Rooms are large and very clean, staff are all helpful and nothing seems to be a problem. BW members get secure underground parking. Rates are very competitive and would recommend to anyone and will stay on the next trip to Calgary.

    5
    « Fantastic Stay »

    This hotel is great. We have stayed there 3 times in the past 6 months as we were in Calgary for a series of medical procedures. The location is close to Foothills Hospital, Alberta Children's Hospital and The Fertility Clinic. It is across the street from the Stadium too. The staff are really friendly, the breakfast is great and the bar and restaurant are really good. I would stay again, for sure. I would recommend calling the hotel to make reservations as I found that I saved a ton of money from the first time I booked on-line through a travel website. Almost cut it in half. And the beds are so comfortable!

    4
    « Nice hotel »

    This was a comfortable place to stay. Convenient to the football stadium, not a bad cab ride to downtown. Compared to the other hotels around it, it seemed more expensive but I didn't stay at the others either as they were full.

    5
    « Excellent Hotel »

    Hotel renovation is nicely done. We really appreciate it. Great location for visiting University of Calgary, of which I am an alumni. It was fun hearing the announcer at the stadium. Go Dino's!!!!!!!!!!!

    5
    « super breakfast included »

    such a great location. good restaurant on premises where they serve complimentary breakfast with all the trimmings. rooms are newy renovated. We stay on the first floor so as close access to the restaurant and elevator to underground parking which is also complimentary. Staff so friendy and helpful.. Lots of people stay here when needing to be at the Foothills hospital. LRT a block away to be downtown in minutes.

    5
    « always feel welcome »

    staff is always awesome,since the reno, rooms are great breakfast always good, have"t stay there for awhile, and some of the staff remember me.what more can I say, great place to stay.running out of words, but I will say the beds were clean, washroom were clean.and it was close to the hospital for us.

    4
    « Good Hotel For The Price »

    Very clean and comfortable room. Hotel staff very friendly and helpful. Pool was small but clean. Food in restaurant good and wait staff friendly Would recommend this hotel for the price and location.

    4
    « Excellent lodging offering all a traveler needs »

    This is one of the better BW+ hotels we've stayed at. Located close to Rt. 1. The accommodations are modern and stylish, the indoor pool is well maintained, the beds are very comfortable, underground parking provides security, and the restaurant in the hotel offers very good meals. Definitely worth a stay.

  • 3
    « clean and comfortable »

    Comfortable and clean, suite was equipped with Jacuzzi tub. The bar/restaurant had really good food and fun and friendly service. The chlorine smell from the pool was so strong we elected not to eat there again. Staff was very professional. I thought $450 a night was a little pricey, even though the room was lovely.

    5
    « Beautiful hotel »

    This was our first time in Calgary, hotel was beautiful pool was great! Small amount of noise from pool, but it was quiet by quiet time so no complaints from us! Great to hear people having fun! Breakfast was amazing and included in your stay. Room was clean, hotel in a whole was very clean from what I could see. Reception was very accommodating and professional. We enjoyed our 3 night stay.

    5
    « Great Servcie »

    The staff are always great and it is good value for the money. The breakfast is excellent in both quality and selection. The location is excellent for events in the city or just stopping over. I highly recommend it.

    5
    « Convenient and friendly »

    This was an excellent place to stay when we had a family member in Foothills Hospital. The location was so convenient and we were able to walk to the hospital some days. Staff were very professional, polite, and helpful.

    5
    « Great place! »

    Loved the updated rooms. The bed and pillows were amazing. Super clean, comfortable and well maintained. Great breakfast selection. Friendly staff. The outside of the building is quite dated but the did a beautiful job inside. My only "issue" was the pool. He only issue having it located where it was is that it didn't have any showers or bathrooms so you would have to come dripping wet from your room to the pool (if you rinse off first and most had not) and then run to your room if you needed to go to the washroom. Other then that querk everything was great!! Thanks!!!!!

    5
    « Best Hotel Experience I've ever had »

    The staff and management are to be complimented on completely understanding the concept of customer service. They all made us feel like home. Food was amazing for breakfast and restaurant. Underground parking wasn't an extra fee. I will definately be staying there again in my next visit to Calgary.

    4
    « Perfect for family travellers »

    This hotel has a very good location and has wonderful amenities for the family. Hotel is clean, has fast internet service and is in close proximity to downtown area. I would highly recommend this branch.

    2
    « Quiet room but it ends there. »

    First of all--this hotel is very over-priced for what you get. The housekeeping wasn't on the ball. I requested "late morning" room cleaning service on the card and both days I had to go and find the person that was supposed to do our room---- in the afternoon.---YES, the tag was on the door with the instructions and preferred time.--- The second morning there were no amenities left in the bathroom and I requested a couple of extra regular coffee and all she left was decaf. I had to go and find someone to get these things. I didn't eat the "free" breakfast the first morning but my wife tried it and the "breakfast bar" food was cold and also, I don't eat at ANY buffet where kids are allowed to dig into the food with their fingers. We ordered breakfast from the menu the second morning and didn't get what we ordered, after waiting about a half an hour, and they had the nerve to charge us $7,00 for 2 VERY SMALL (4oz) glasses of juice. We ate breakfast at "Denny's" down the street the next morning. Dinner the first night was also NOT impressive and WAY WAY over priced for what you got. I ordered a medium rare steak and it was cooked ok but tough and cold. The veggies were almost raw and cold. My wife's chicken was barley warm also and tasteless. I discussed this with the waitress and she said--"Oh, I'm very sorry" and then she left. The bill was over $80.00 which was WAY more than the meal was worth. The lounge needs a good cleaning also. There was dust so thick on the ledge beside our table that you could see were some had been brushed off. I also showed this to the waitress and she laughed and said "I KNOW" The ONLY good thing about our stay was, the room was clean and quiet and the check in and check out staff were great. We will NEVER be back here again and WOULD NOT recommend this place to anyone

    2
    « Nice atmosphere but very poor service »

    Staff was unfriendly and unwilling to be helpful. Breakfast was a frustrating experience with slow line ups, late check out was inconvenient. Hotel atmosphere was nice, price was very good. All of the disappointments could have been erased by there being friendly staff.

    5
    « Very impressed with this hotel! »

    Never been to this one before - we usually stay at the Premiere one on the North side of Calgary. However this one gives it a run for the money. Great rooms, a very nice pool area, SUPERB breakfast bar and nice and quiet. Easy to find too - although can be tough to get to if you are not reading your map properly! We ate in the restaurant the night we got there - not something we normally do but the prices weren't bad and the food was really good. WE WILL come back here again!

  • 5
    « Consistently excellent »

    Clean, comfy beds, good food in the restaurant and lounge, good variety with the included breakfast, and helpful staff. I always stay here when I am in town unless they are full. Some thought has been put into the breakfast layout since I was last there, alleviating some of the log jams. Over the years I have also noticed that they are now catering to those with dietary restrictions such as lactose intolerance (almond milk readily available) and gluten sensitivity (rice cereal, etc).

    5
    « Great Stay »

    Close to U of Calgary (where i had a conference to attend) and to CTrain station to go to Downtown. Staff are very friendly and professional. Great breakfast. Thank you, Mr. Khalila, Mr. de la Cruz, and restaurant server Steve. You all made our stay so enjoyable!!

    5
    « Best place for stay in Calgary »

    The staff were very nice and polite. The breakfast was perfect and delicious. Mesmerzing environment. I will never forget their hospitality and recommed to all turrists going to this wonderful hotel. It feels quite like home and all of this for a reasonable price.

    4
    « Spectacular »

    Stayed here on our motorcycle trip through western Canada. We stayed at BW's most of the time and this was by far the best one. Great architecture, great room and the best breakfast. The only issue I had was it's a little hard to find. The GPS was not helpful either.

    5
    « Great value; Excellent experience »

    We always stay at this hotel when in Calgary. It is consistent in the excellent level of service. A bonus: All staff members are friendly and make us feel right at home. The breakfast buffet is a highlight...something for everyone!

    4
    « Great stay »

    Stayed at the hotel to go to a concert. Room was clean and hotel was clean. Giving 4 stars because room service food wasn't the best was very over priced we could have gone to McDonalds for a quarter of the price and it would have been better.

    5
    « Best Best Western »

    This hotel is the nicest hotel we've stayed at in Canada. The open atrium with the pool in the middle and the rooms around it is just lovely. Makes you feel like you are staying in a tropical resort. The complementary breakfast was like eating at the fancy buffet. There was eggs, bacon hashbrowns, toast, waffles, fresh fruit, yogurt, cereal. Not your typical continental breakfast. We will definitely stay there again on future trips to Calgary.

    4
    « great sleep fantastic free breakfast »

    great West end location. nicely renovated hotel, I stayed here as a teenager 38 or so years ago. Free breakfast was a nice change from the usual, was quite simple but beside the scrambled eggs they had shredded cheese, tomatoes, peppers and salsa to add to eggs to liven them up.

    4
    « Modern hotel with fair prices »

    The best western is a modern hotel. Everything is clean, the service is good and the rooms are comfortable. Breakfast is included and very good too. The room prices are fair. The only reason why not five stars is, that the hotel is not very central - you need round about 15 minutes into downtown by car.

    5
    « Great value »

    Hotel was clean, modern and affordable. Bed was comfortable, room was quiet and breakfast was plentiful. We experienced no problems whatsoever and were very impressed with our stay. Highly recommend to others. Only downfall is rooms hold maximum of 4 people.

  • 5
    « Excellent family stay! »

    Stayed in many times over the past 15 years (yes 15!) and it continues to impress. We stay at hotels with free breakfast all the time and this one is by far the best simply because of real eggs. Great gym, always clean.

    4
    « Quite impressed »

    Haven't stayed there fir many years. Was quite impressed with the new renovations and the rooms were nice!! Breakfast was very good with many selections. Overall a great hotel fir the price and location!

    5
    « It was a perfect location for our needs. »

    Very nice place to stay. Nice updates, great breakfast, and very clean. All the staff were great! FYI ...The underground parking can only accommodate vehicles under six feet high, vehicle taller than that have to park around the peripheral of the hotel. The pool noises carry throughout the hotel, as all room doors open to the courtyard where the pool is.

    5
    « Great Place to Stay »

    Really enjoy the Best Western Plus Village Park Inn in Calgary. I have stayed here many times and am never disappointed.Staff is very friendly and welcoming. The rooms are well decorated and awesome beds. The free breakfast provided rivals any restaurant for good breakfast food. Nice pool and Jacuzzi as well the fitness room is well appointed. Will come back again and again.

    5
    « VERY GOOD PLACE TO STAY »

    This was one of the best hotels i have stayed in over the years. Very clean, staff excellent ,parking was great,food great. Best location for Stadium and to get around. Has a great open area in the middle of hotel and looks great. pool looks great.

    4
    « Stayed for wedding »

    Older hotel, but well maintained, rooms are a good size, nice beds, bathrooms a bit small, great breakfast included. not your usual budget breakfast. WiFi was good. nie banquet rooms and Gym. Swimming pool looked good - I didn't go but kids in our group did

    5
    « Very Satisfied - Happy, even »

    Excellent price, excellent service, underground parking, perfect location for us. We were dealing with an issue with bikes when we thought the truck might be too tall (it wasn't) and the staff were very helpful.

    5
    « Excellent Hotel »

    Excellent breakfasts. General Manager was most helpful. He supplied a wheelchair that he actually pushed it for us to the C train in Calgary so he could return it to the hotel as we got on the train . WE would be so happy to stay there again and we appreciate all he did to help us.

    3
    « Lots of lipstick and mascara »

    Our first stay overall was disappointing. Not sure I would stay here again. Started out on the wrong foot when we went to check in at 3:25 after being told our room would be ready at 3:00 and it still wasn't. Front desk had to change us to a different room. Lobby and restaurant are clean and modern but that's where it stops. Rooms are somewhat renovated but still have old carpet which is disgusting. Smells of mold, mildew and fluids. Keep your socks on. Bathroom door had a hole in it, exhaust vent was hanging off the ceiling and there were spit marks on the nightstand and headboard. Housekeeping didn't change our sheets once in a whole week and didn't clean the room very well. We needed a cot for our first night (Sunday) since a friend that was travelling to Calgary with us couldn't be picked up by her aunt due to car trouble. We called down to the front desk and were given the run around since housekeeping was gone for the day and they usually deal with that. We finally got the cot. On Monday we called the front desk to say we were done with the cot but no one picked it up and we were charged the entire week for it. Wifi was decent when you were connected. You would have to constantly redo the connection and accept the terms and conditions several times a day. On the plus side, the breakfast was great. Many hot choices and variety. Underground parking was nice and convenient. Beds and pillows were comfortable.

    4
    « Excellent service and extremely clean room »

    The receptionists at the front desk are so helpful and enthusiastic. They met every request I made, so my son with asthma was in a great condition during the 2-day stay in this hotel. Besides, the location is also excellent. With only 5 minute walk to the city train station, it's really convenient for us to reach any place we want.

  • 3
    « Disappointing »

    The complimentary breakfast was excellent, but the room had a very strange odor upon our arrival. A problem with a key, plus small portions and poor quality food at dinner, and then a language barrier with the server, made our stay a one-and-only time at this hotel for us.

    3
    « BW CALGARY »

    nice hotel, good location, most of the staff doesn't speak english so hard to order food, check in and out ect. heard the front counter checkin desk get mad at a customer because the customer told the clerk he couldn't understand him and the clerk got angry and said his english was perfect. i couldn't underastand him either.

    5
    « Great location »

    This was our first time visiting Calgary and this hotel was easy to get to and less then 5 minute walk to the c train which was very user friendly..Hotel is very clean, awesome breakfast with lost of selection. Under ground parking was also a great feature.. Staff were all very helpful..

    4
    « Convenient Location, Clean, good on-site bar and restaurant. Full breakfast . Underground parking. »

    Good location to access downtown with use of light rapid transit train. Rooms clean and up to date. Decent restaurant on-site. Secure underground parking at no additional cost. Lots of good reasons to stay here.

    5
    « Great Staff »

    This hotel has fantastic staff who make you feel at home. I really appreciated how kind and helpful they all were, and this was during Stampede Week. Everyone we encountered was helpful, kind and very respectful. It's a place I would stay at again.

    5
    « Very nice property »

    We enjoyed several nights here while touring in the area and driving primarily north to Banff and national parks. The complementary breakfast was the best I've ever seen with many options well presented. The beds were incredible and the room was very nice. The pool and hot tub were always clean/tidy and well stocked with towels. I'd stay again in a heartbeat.

    5
    « Always impressed with room and service »

    Always impressed with room and service. Checking in and out is always easy and fast. The service in the restaurant was excellent however the food was cold. The staff passed along our concerns to the chef who in turn corrected the problem.

    4
    « Great place to stay »

    Stayed here four times this spring/summer. My son does athletics and it is right across from the field. Also, not far from the Olympic grounds. Rooms are always clean. Plenty of space for a couple or a family. Buffet breakfast is excellent with plenty of hot and cold choices. The center of the hotel is an open atrium with a pool on one end, lounge in middle and restaurant at other end. If air conditioning not set to keep it can sometimes feel like you are breathing chlorine and it can get overwhelming. Front desk kind act kind of snooty when you ask a question but they do answer whatever you ask for to the best of their ability. Prices can vary week to week so always check when you book. The can differ a fair amount one week to the next . Love the underground parking though I do believe that is only open to Diamond Plus members. Keeps the car cool and safe and always lots of parking down there.

    5
    « Excellent! »

    Stayed here for 3 nights with my family including young kids. Rooms were large and beds were comfy. Breakfast is amazing and has a lot of variety. Pool is indoor but not heated. Check in was quick and so was check out. Located about 7mins walk to Banff Trail LRT station. Front desk is helpful with directions and ideas on how to plan your day. Would definitely stay here again.

    5
    « No disappointments here! »

    Loved the courtyard set up of the hotel! All the rooms overlook the main floor where the pool, hot tub and restaurant are! The rooms are clean and very comfortable. There are restaurants within walking distance! The staff were very nice and helpful! Would definately recommend this hotel!

  • 5
    « GREAT PLACE TO STAY! »

    The cleanliness, staff, breakfast and overall hotel was awesome! I would recommend to anyone! Check out the packages they offer for the Calgary Zoo and Calaway Park, MUCH worth it! We will definitely be back!

    1
    « Not a good stay »

    Staff seemed not to car about our concerns / dislikes . They made us feel like our concerns did not matter . We also felt the room for what we paid was not worth it. We have stayed in Best Westerns in other locations and the desk staff and rooms were fantastic

    5
    « Close proximity to Foothills Hospital »

    The purpose for our three-night stay was to be in close proximity to the Foothills Hospital where my wife was a patient for two days. We have not stayed at this hotel for many years, but made the decision to book here because of the "hospital rate" offered to us. The hotel was completely renovated a year ago, and it is lovely. It has a very modern feel and the cleanliness factor is outstanding. The staff was friendly, caring and courteous and did their best to make our stay pleasant. We enjoyed two light suppers in the lounge and the complimentary breakfasts were beautifully presented with the trays well-stocked with fresh food. It was a nice surprise to have the Manager meeting and greeting the hotel guests during the breakfast hours. The room was spacious, the bed comfortable, the lighting adequate and the TV great! The bathroom was a little on the small scale, but it had been upgraded and boasted a modern vanity and sink with beautiful white linens. We will definitely make a return visit.

    5
    « F Thom »

    We had an opportunity to stay at this hotel on a medical visit to Foothils Hosp. This hotel offers an medical visit discount, a great continental breakfast, room was very comfortable and very clean as well was the lobby, restaurant, bar and washroom, we did not visit the pool area but looks inviting. All the staff was very friendly and helpfull. A very nice place too stay, we have no problem recommending this hotel.

    5
    « Clean and modern, happy with our stay »

    Stayed here recently with our family (including two young kids). We were really impressed - the rooms are well-decorated and clean, the included breakfast was really good (with good selection and quality, and some health options), the on-site parking underground was really nice to have as well. The pool was fun but the drawback here was that it was so cold when you stepped out because it's in the centre (courtyard) area of the hotel. Not a deal breaker, but good to know. Overall, we had a great stay!

    4
    « Great hotel with great proximity to McMahon stadium »

    The hotel has been remodelled and furnished very nice. The hotel has a complete offering to meet your expectations. Convenience items are extremely overpriced but proximity to other shopping is available.

    5
    « Great Place »

    Overall, one of the best experiences I've had at a BW. I not only stayed here, but ran an evening event in one of their conference rooms. Great help from the staff, great rooms, breakfast was very good. It looks to be updated recently, done very well. The only downfall would be the parking.

    5
    « Always my first choice when I have to stay in Calgary »

    Never had bad service here. We stay for mostly medical reasons and rverything meets our needs. The beds are awesome. The food manager always remembers us at breakfast and goes out of his way to make us feel welcome.

    5
    « Great stay »

    We enjoyed our stay here. Great staff. Enjoyed resteraunt and pool as well. Clean and comfortable. Modern rooms. And the underground parking was a plus. The decor inside is great. Totally inpressed. Also has a fantastic breakfast.

    4
    « Nice, comfortable but a tad dark. »

    Booked a room with two queen beds for my daughters convocation ceremony at the U. of Calgary which was on a Friday. Had booked the from from Thursday to Sunday morning. Arrived Thursday night at around 8:30. The room was very clean and well appointed. It had been updated to include USB plugs in some wall switches and by some lamps allowing for multiple smart devices to be charged. There was a small fridge and microwave that allowed us to put our water bottles in and to warm up any snacks/food that we wanted. The TV had a great selection of regular and specialty channels. It is a great location near the university for when we were dropping our daughter off in September or picking her up in May. Our linings were always fresh and clean upon our return to the room. And our towels were fresh and clean as well. The only issue that was encountered was that of the available counter space for two women to do their makeup and hair. The bathroom was only large enough for one person to be in it at a time. The small alcove right out side had a nice big mirror, but the overhead light was not bright enough. It was only an irritant due to the early start time for the convocation when both were trying to get ready at the same time. We've stayed here a few times before, and the bathroom issue had never surfaced before when there were only two of us in the room. The complimentary breakfast in the morning offered a good selection of both hot food, baked goods, fruits and beverages (coffee, tea,milk & juices). For the amenities that are offered, this has always been a great value for us.

  • 5
    « favourable »

    ......an ideal place to bunk down for a couple of nights......great hospitality, generosity, and opportunity........always when in Calgary.......the atrium is magnificent and magical to match the mountains to the west.......

    4
    « Nice hotel »

    We stayed at this hotel while making a weekend trip to the zoo. The service was excellent and quick. The rooms are big and clean. The complimentary breakfast was one of the best I had ever had. The pool is in a good location.

    5
    « Great hotel in great location »

    We really enjoyed the excellent service from the staff and the high quality of the guest room and appearance of the hotel. Wonderful lodging for a reasonable price. I would recommend this hotel to anyone.

    5
    « Great Experience »

    Overall, the facility is excellent. Super Clean, Awesome staff. Breakfast is excellent. Was with my family and we all enjoyed our stay. The staff really understands what customer service is all about. Kudos to the Management and staff, they really get it.

    5
    « Great place and accessible »

    It was nice and cozy stay..and it's nice to see the staff again,very accommodating and helpful. Thank you for the comfortable stay, Than you to Joseph and Linda and all the staff of best western village park inn calgary, hope to see you again guys!!!

    5
    « Staff very helpful and professional. Manager very friendly »

    I loved my stay, staff we very helpful and paid attention which showed that they cared. The location is close to the CTrain which is very convenient. They don't have a shuttle service to the airport, they add it I think this will attract more people.

    4
    « Nice Hotel In A "Messy" Neighborhood »

    Stayed for a week-long conference at this nice hotel. Don't let the surrounding area or exterior of this hotel turn you away. The conference service for technology and food was outstanding. Because of the pool being located central to all the rooms, it can be loud during peak hours. Rooms clean and comfortable. This hotel is a 5 minute walk to Calgary's light rail system, and a 10 minute walk to grocery, restaurants and shopping mall. Breakfast had full complement of food and beverage, and does not seem to be easily overwhelmed with hungry guests.

    5
    « Great Place to Stay! »

    We stayed at this hotel for 5 nights. Staff was awesome. Beds are awesome. Breakfast is really awesome! Hotel was very safe and secure. Underground parking is a bonus. Everything is made easy and accessible.

    4
    « conference at best western »

    comfortable stay, well organised, excellent food., did not have a chance to visit the pool. BEDS ARE COMFORTABLE , The window view is obscured, but overall very good stay for the price paid. I highly recommend it ,

    5
    « Calgary »

    Great place to stay in Calgary. The service was fantastic The pool was a great temperature, the facility was very clean , couldn't have asked for a better spot and the wine and appy hour on Tuesday evening was a special surprise

  • 5
    « Gymnastics competition at the university »

    Our Ontario team had a gymnastics competition at the university which was a short walk / shuttle from this hotel. The hotel itself was recently renovated. Beautiful open concept which could be loud at times but the team didn't care!! Great location near the train , and a small strip mall for food / convenience shopping. Would book here again.

    4
    « Great hotel! »

    This stay was for my nephews recovery from surgery, the room was clean, the breakfast was great, and the staff (especially Linda) was incredibly helpful, close to the children's hospital and some shopping. I will stay at this hotel again.

    5
    « Surprisingly impressed »

    Lovely clean spacious room. In house bar and restaurant were a plus for weary travellers. Good size pool and hot tub both being the right temperatures. The breakfast was good with a variety of items including fresh fruit. The ladies working the area were always cheerful which can't help but bring a smile and a positive response in return. The front desk personnel were helpful in finding us another hotel when we found that we needed to extend our stay.

    4
    « Stayed for hockey tournament »

    Stayed at this hotel again for hockey tournament. Perfect location for this type of event. Rooms are stylish. Clean. Excellent free breakfast. Open concept of hotel makes it nice for team mates to socialize and find each other. Other than breakfast, restaurant options are grim. Happy with hotel and service.

    5
    « Great! »

    Stayed here twice now for sports tournaments and would highly recommend it! Rooms are clean, hot breakfast buffet is great and staff is very accommodating! We stayed for a week each time and had no problems at all.

    5
    « Sports friendly hotel »

    Very comfortable clean and easily accessible hotel, close to public transit. Impressed by lodgings and hard-working staff. Parking was also easy. Breakfast buffet was great fun and nicely laid out. Much appreciated the salsas and green onions for the eggs as well as the varieties of yogurts and options.

    5
    « Great for teams! »

    We stayed here for 6 nights for volleyball nationals. Staff were fantastic, very helpful and understanding of team needs and unlike many hotels actually seemed to enjoy having teams there. Location is about a 10 min walk to Univ of Calgary and right across the street from McMahon Stadium. Tons of restaurants nearby that everyone could walk to. Fantastic breakfast buffet. I highly recommend it.

    5
    « Overall great stay »

    We stayed at this hotel due to its close proximity to the hospitals during my daughters surgery. The staff was great, amenities were perfect. Hours and choice of breakfast was great. Pool and hot tub was fun for the kids. Overall a great experience.

    5
    « Go to this hotel.... »

    Travelled with boys volleyball team. We were VERY HAPPY to get rooms at BW Plus Village Park Inn again. We had stayed here before and knew is was clean, friendly with good service and close to our venue. (The first time we stayed the hotel was even under renovations and we still loved it) the hotel staff went out of their way to ensure we had all that we needed. I found the rooms very comfortable and the breakfast bar one of the best I have experienced. Definitely recommend this hotel!

    4
    « Nice! »

    I understand that this property has recently been renovated - very nice, well done! The staff and management went out of their way to fulfill any and all requests we had. The underground parking was a bonus! Thank you Sara and the rest of the team at Best Western Village Park Inn :D

  • 5
    « Second Time Here »

    We love this hotel! This was our second stay in the past year. My husband and I were in Calgary 4 nights. We booked at the Best Western Downtown because we thought it would be fun to stay downtown and having stayed at this one last year, thought that since they were both "plus" it would be similar. Wrong! It was terrible. We cancelled the next 3 nights downtown and booked at the Village Park Inn. The next morning we were headed to Banff early so stopped in on our way just to make sure everything was ok with our reservation in case we were back late. The lady at the front desk (I didn't catch her name) said everything was good and that our room was actually ready so we could check in now and put our stuff in the room. Breakfast was great, we had room service one night also which was good. Beds are very comfortable and clean. The hotel was packed with kids for hockey and volleyball but you wouldn't know it. Quiet in the rooms. We won't stay anywhere else in Calgary now. It's so easy to get everywhere from this hotel, there's no reason to. We will be back!

    5
    « Great experience »

    This beautifully upgraded, updated hotel employs pleasant and knowledgeable staff, has clean and comfortable rooms, and its restaurants offer well-presented and well-prepared food. Easy access to transportation corridors, great value. Definitely worthy of its 'Plus' status within the Best Western stable of hotels.

    4
    « Great service »

    I stayed here to be near the Foothills hospital, and the staff was great. They were very compassionate towards my situation. The room was quite comfortable and the parking was safe. The fitness centre was small, but functional.

    4
    « Great location and recently renovated »

    We have stayed at this hotel a few times over the years but were very pleasantly surprised at the recent renovations. It has definitely been brought into the 21st century! The underground parking was a real boon as it was snowy and cold when we were there. We loved the new set up for breakfast. Formerly it was not included and one had to go down to a restaurant. They've now set up a generous sized seating area and buffet breakfast. The selection of food was impressive. As breakfast ends at 10 am. don't show up at 9:59 because you slept in after a night on the town and expect a meal. Breakfast is cleaned up promptly! Our room was beautifully refurbished and very clean. We enjoyed a soak in the hot tub later in the evening when things were quiet and allowed ourselves enough time for a pleasant soak. We will definitely stay here again.

    4
    « Excellent weekend »

    My friend of over 50 years and I meet every year for a weekend in Calgary. We stay at the Best Western Village Park Inn because of the location, friendliness of the staff and free underground parking. We can come and go, easy to find our way around from there. The pool area can get a bit noisy when there are a lot of kids around but they shut it down at a good time in the evening so it doesn't disturb anyone's sleep. We have always been treated so well, we will be back again next year.

    4
    « Great location, easy to get around from »

    The hotel has an open plan. The staff were very friendly, the room was large, clean and comfortable. Food from the restaurant was delicious and prices very reasonable. Right across from McMahon Stadium, very easy to navigate the city from there. Also convenient if you're heading to Banff for a day.

    5
    « Great value and excellent service »

    My wife and I have stayed at this a few times in the past four months. The staff have always been exceptionally helpful and courteous. They make you feel like a valued customer. In my opinion the quality of the breakfast is excellent, the rooms are nice and clean and the location suited our needs very well. We didn't use the pool or workout facilities but they look very nice. It is worthwhile joining the Best Western fidelity group as it lets you access the indoor parking at no extra charge.

    5
    « Loved it! »

    Great staff, delicious breakfast, and nice hot tub/pool. Room and facilities were really clean. You could make your own waffles and they had stuff for you to add to it like coconut and chocolate chips. Definitely recommend it!

    5
    « Excellent »

    The hotel was very clean and great service. Very close for the hospital if needed. I recommend this hotel. Staff was excellent and very helpful with anything I needed help with. McMahon stadium was just across the road.

    5
    « Awesome! »

    We stayed here while visiting my husband at the Foothills hospital. We got a great deal on this hotel through a Priceline Express deal. For the price paid, I have no complaints. We had everything we could need: a renovated, attractive room with a large flat screen TV, microwave, and mini fridge; and a very tasty free breakfast with lots of hot items. My four year old son and I loved the pool - it was nice and warm! (Hotel pools are usually so cold.) The restaurant looked very nice. I did not try it (aside from the breakfast), but my mother and step-father tried a lunch special and really enjoyed it. The front desk was very helpful in assisting me with some files I needed printed. Overall, a great stay.

  • 5
    « Medical Stay »

    A great location for medical visits, I required a two day stay. We had a first floor room that was set up very nicely with a walk in shower. We did not encounter any unsupervised children. The hotel and room were clean and spacious. We parked in the underground and used the elevator. The breakfast was nice, with some changes from day to day. Polite, friendly staff.

    2
    « Party Place »

    I have stayed exclusively at Best Western all over the world, without any problems. I have, however; a serious complaint at the location specified above. When I arrived for my reserved room, I noticed a number of unsupervised children. Checking into our room, we had thought to go for a swim at the pool, but noticed that it was increasingly full of unsupervised, very loud children. We also wanted to go to the restaurant there, but with the open plan layout of the inn, the noise level from the pool was too unpleasant. Staying in our room, even with our TV on, it could not drown out the main floor pool party, although we were on the fifth floor. We complained twice, along with other guests, some quite vocally, and were told by the front desk they had booked EIGHT kid's hockey teams that night. Security was told but did virtually nothing except posting some no-noise signs, even the front desk admitted this. As the night proceeded children ran through the halls, screamed at the pool, while the adults responsible drank, laughed, and talked loudly some within mere metres of our suite door. I could not begin to sleep until approximately 11:30 pm when slowly the banging and noise began to subside. Unfortunately, the noise started up again next morning at 6:30am with hordes of undisciplined youngsters coming for breakfast; then upon opening, monopolizing the pool. We were denied possible use of facilities, got almost no sleep, and a stressful breakfast. I wouldn't stay at this location again, talking to other guests I received much the same response.

    4
    « Friendly helpful staff, decent hotel for the price, location is a 10min. walk to the LRT. »

    I stayed in one of their older standard rooms which was fine for my business trip. It was clean, great bed and pillows with free coffee in the room and bottled water. The included breakfast was good not great. Dry cereals no oatmeal, bacon or sausage, scrambled eggs, you can make your own waffles using the griddles, good coffee, juices and yoghurt selections. There was no fruit, toast or pancakes. This is why I say good but not great. Overall a good hotel for the price and location, the recent reno's make the hotel seem newer in the front entrance and restaurant areas, the rest of the hotel looks older especially the old brown brick if you look past the new front entrance façade.

    5
    « Excellent Hotel »

    Great location, easy access to main streets in Calgary. Comfortable bed, very appealing décor throughout hotel and in the rooms. Like the glass elevator over the lounge and pool area. Excellent price, I would highly recommend this hotel

    5
    « Best Western Plus »

    The hotel was very nice and clean and the staff were very friendly and welcoming. The continental breakfast in the morning was one of the best I have been at. There was everything you could want for breakfast and more. There have been major renovations to this particular hotel and it all looks great. Would definitely stay again.

    5
    « highly recommend this location »

    Have stayed at this location a number of times. We find it to be a good location for visits to the Foothills hospital - appreciate the "hospital" rates. Underground parking is a great feature. Staff has always been very accommodating. Rooms clean and comfortable - best complimentary breakfast by far. Would highly recommend

    5
    « Great stay »

    My son and I enjoyed our stay. The hotel was clean. The beds were very comfortable. Breakfast was great. We also used the gym facilities. The staff was very helpful. Great value: Not expensive for what you get.

    4
    « Great stay »

    The breakfast is one of the best. With many chooses from hot cold food. The location is very handy to shopping, McMahon stadium, University of Calgary, hospital, and churches, in North west Calgary. Also 16 ave NW on the way out to Banff,AB,CA.

    4
    « It was ok »

    Rooms was fine, we even had a cot and there was plenty of room. Kids enjoyed the pool, hot tub wasn't working. Breakfast was pretty standard, nothing special but having it available was perfect. Parking lot is ridiculously small. Had a hard time parking because it is so crowded with vehicles parked all around the perimeter.

    5
    « excellent »

    outstanding staff - friendly - helpful - clean and well kept rooms and restaurants - will highly recommend to others - outstanding choice in Calgary - dinner and breakfast were tasty and delivered hot and promptly

  • 4
    « great stay »

    everything is good in this hotel. i love the design of the hotel. the service is good!the breakfast attendant also is great they gave us time to pick food even is nearly 10. i highly recommend this hotel. i definitely stay here again

    5
    « EXCELLENT CUSTOMER SERVICE »

    I Have stayed in hotels in North America but my experience in this one has made me feel very special not only to myself but as well as friends and family The personal touch is amazing both staff and Management give you their undivided attention! This is what customer service is all about I personally award this Hotel with the highest in Excellence Customer Service!

    5
    « April 2017 stay »

    We stayed there for 3 nights in April 2017 and were very happy with the service and hotel. I felt welcome from the moment we checked in. All the staff were friendly and helpful. The Servers at the Breakfast Buffet and the Restaurant were great. I would gladly stay there again.

    3
    « Good hospital stay »

    It's only 15 minutes from the hospital which makes it convenient. The rooms are all re done but be aware the open to the outside and inside. As a single woman it's a little bit scary. Love the pool and hot tub in the middle. Cool view. The restaurant staff are amazing. Food is good. Free breakfast is outstanding. The front desk people are maybe over worked and therefore come off grumpy. The best one so far has been Joseph who told us he was in training. Don't let them train your genuinely niceness out of you . Last thing ....my parents are staying In a room next door and I came in and laughed when I saw goldfish on their floor. I said you still eat goldfish ? No. I said well there is one on the floor. My mom doesn't have her good glasses on and said she thought it was a blemish in the carpet . She also stayed they had wet towels and had to ask for dry ones. Overall not a bad place to stay if you are waiting for someone in the hospital.

    4
    « Great location, great decor »

    We stayed here for 4 days. The location is great for downtown, as well as access to northwest calgary and the transcanada highway. Very nice breakfast buffet is complimentary. Coffee could be better. Also in-room coffee is not great. Our shower/bathtub drain was slow, despite efforts by the staff to address that. The staff are very helpful and polite, but apparently unable to solve the slow drain..The decor has been updated since our last visit and we thought it was really great. Beautiful contemporary photos, and artwork throughout the hotel.

    5
    « Very convenient! »

    This hotel was very convenient to accessing all western destinations of Calgary. The rooms were clean and the beds were very comfortable. The central courtyard design is very attractive. It also allows the sound of the pools and the restaurant to travel. However this never became a problem because everyone was quiet between 8:00am and 11:00pm. The temperature was temperate when we were there so the underground parking was not necessary but it was a treat.

    5
    « Nicely renovated »

    No surprises here! Well done reno and immaculate rooms . Staff first class as well. Great breakfast with lots of choice. Restaurant was the nicest amenity. Good meals and great value .two thumbs up.Super close to U of C as well as Mcmhan Stadium. Underground parking is heated dry and secure. Onsite lounge/bar nice and quiet and very reasonably priced.

    4
    « Pleasant stay »

    Good place right across from the stadium. There is underground parking with direct elevator access to the rooms which is key in the winter. Fitness room has quality treadmills, TVs and towels. Breakfast was what I hoped - real scrambled eggs, bacon and hash browns plus juice, yogurt, toast etc. Bed was comfortable and bathroom had plenty of toiletries (mouthwash, show brush, makeup remover, shower cap and more). There is also a Denny's next door. I'd stay again.

    5
    « Concert - one night stay »

    We arrived to stay overnight to attend a concert at Saddledome. Very efficient check in. Hotel is entirely renovated .Although ,it was very busy with short track racers . We experienced no problems. The Room was large, clean ,updated and sufficient bathroom toiletries . There was a coffeemaker , fridge and microwave .Breakfast was included , it had a good variety of choices. We were overall pleasant surprise and would happily stay again. We did not use the pool or gym Areas Parking was underground - well lighted .There are plenty of restaurants within walking distance of hotel We walked to C- train easily to go to our concert . Will recommend this hotel To others

    4
    « Family Trip »

    We stayed at this hotel during the summer of 2015. I enjoyed the close access to the trains, the saddledome, and fast food chains. We arrived Tuesday afternoon and around 5 pm they had a meet and greet in the main floor of the hotel. This was provided with Wine, pop, juice and some appetizers. The manager of the hotel made it his business to come and greet all the people attending this and have a nice long chat with everyone. He made a real effort to remember everyone's name and why they were here. The pool is located in the middle of the hotel. Right out in the open. Which made playing with the kids in the water a little uncomfortable. Plus you can hear people in the pool from our room. They have pool towels available and handy to cover up if chilly. The breakfast is in the restaurant of the hotel. They have the food ready to grab and enjoy. The parking is underground. Which is nice for any one staying during the winter months. You just use your room keycard to access it. And they have an elevator to the main floor.

  • 4
    « Nice hotel, bad area »

    Nice hotel with an impressive atrium. The pool was good, the gym was good, the room was good, it was all very nice. Even the breakfast (included) was good. The neigbourhood is not the best in Calgary but its close to Foothills hospital. I would recommend the underground parking for sure. And if you are staying on a Saturday night and want to sleep in, make sure to ask to be as far as possible from the conference room on the first floor....some kind of church meet there and they have their music LOUD (didnt bother me as I was on the 5th floor but something to watch for).

    4
    « Wedding in Calgary »

    Stayed only one night, in town for a wedding. Hotel was nice enough, nothing special. Woken up at about 2am by our drunken neighbors banging on their door. Seemed like a domestic dispute. Lasted about 10 minutes. **They charge a DMF (destination marketing fee) of 3%. This IS a voluntary fee and you DO NOT have to pay it. They did remove it from our bill when we checked out.

    4
    « Comfortable room »

    It was a nice spacious comfortable room with fridge and microwave. The lady at check-in was very friendly and gave us free underground parking. My GPS couldn't find it because the address is Crowchild Trail not the service road that it is located on. For some reason the cleaning staff threw away the hand soap and didn't leave a replacement, There was no Kleenex for the last two days.

    5
    « Amazing "Sleeper" Best Western! »

    This Hotel is located in Hotel Village. I stay at a lot of Best Westerns In Calgary. I only chose this location as it was closest to an event I was attending Sep.28.2016 @ the jubilee Auditorium. And let me say: WOW! What a sleeper style hotel. Way way way better then I was expecting. This property is really nice. And well kept. More deserving of a BW Premier Title then just basic BW title. Very new up to date modern decor. Entire building has a nice feel to it. Rooms built/wrap around/over look the restaurant bar & pool area, makes it so there's an interior/exterior balcony hallway/walking system very cool. As a longtime maintenance person for a hotel chain. I was very pleased with the condition of this property. The lights above our beds did not work (Room 990) but a very small issue and the only one experienced. The pool area does not have its own designated bathroom/change area as it's open to the building, and as a result the building carries the pool smell throughout. during the day I image the pool noise echoing might get loud and would recommend a room on a higher floor. The front Desk staff @ check in were very friendly and efficient. The bar was nice and our server great at her job, even though she was triple tasking with restaurant and order deliveries. The complimentary BW breakfast was the best I've had at any best western location, the potatoes' were amazing and they had do it yourself waffles that were huge! & happened to have BW logo's in the shape of hearts on them! I feel Small things like that count big time. Shout out to Linda Ife the front office manager! She was very nice & helpful upon checkout and has a great GSA team working the front end! Out of the 5 best Western Locations I've personally tried in Calgary, this is my new favourite. Would recommend to anyone and will definitely be staying here again in the future! Keep it up BW Village Park Inn!

    3
    « Lousy Staff »

    Front desk and restaurant staff were unfriendly and insufficiently staffed,long wait at check in check out and in restaurant, long waits for elevators only 2 for a hotel this size and slow. Room was very good and bed comforatable.

    5
    « Best place I have stayed in quite awhile »

    I stayed here recently for two full weeks. The hospitality of the staff working there from the wonderful front desk attendants to the gals serving in the restaurant and the cleaning staff was unsurpassed. They are friendly courteous, quick to act when you need them and full of lots of smiles. I was originally a bit concerned that because it was located in the Motel Village which is an order set of motels and hotels, that I may not be quite as new or comfortable as I am used to. Boy was I wrong! This place, though economical by my standards, was a newly renovated beautiful place to stay with all the amenities and top of the line beds and linens. I stayed in one of the suites that has a large new shower instead of a tub and I liked it even better than a bath with a tub. Anything I seemed to have need of was supplied in quick time and the restaurant offers a wide variety of foods. The breakfast was amazing with everything a person usually eats at home, cold or hot. I saw one morning when about 100 plus people descended on the breakfast area all at once ( visiting sports teams) and although the kitchen was running overtime they fed everyone in record time. As the hot foods ran out they quickly refilled and still kept on smiling. If you go there the one thing you must try is the chef's soups. The minestrone is especially awesome. Will I go again .... if I get the chance I will. It is my new favourite place to stay other than the grandkids place.

    4
    « Nice stay »

    My family and I stayed at the hotel for 4 nights. The room was clean and spacious. Our room had a refrigerator and a microwave which is great. They offer free breakfast: eggs, bacon/sausage/ham, potatoes. You can make your own waffle, there are pastries, toast, cereal. The only thing that bother me a bit was that the pool was out in the open- so in the morning you can hear kids all the way to the room on the other end, cause it tends to echo. Though we did not have any problems with noise during the night. There are also places to eat near by. Overall we had a nice stay.

    5
    « All Good! »

    Excellent hotel...excellent rooms....excellent amenities. The gym was a bit slack but you can get by in a pinch. Not a fan of the best western scrambled eggs but again you can get by. Other than that this hotel was awesome!

    5
    « One of the best hotel deals, ever. »

    I do a lot of travelling with my work. I have been all over Canada and the US and this is one of the best hotel deals I have ever had. I only booked this hotel because of its location and the price point was good, but I experienced a great hotel. The room was great, the breakfast was great, the parking was free, the internet worked perfectly and the room was clean. The next time I go to Calgary I will definately be staying at the Best Western Plus Village Park Inn.

    5
    « Very quite and peaceful »

    It was so good to a Best Western motel in Calgary that was reasonable priced and they were friendly and helpful with every area of our stay. It was close to all the menus that we needed. It was very quite and peaceful place to hang our hat for the night.

  • 5
    « Good stay at BW »

    This hotel was excellent. Our room was clean, bright and updated recently. The room was quiet and the bed was very comfortable. The included breakfast was a bit repetitive (we stayed 6 nights) but was always good. Lots of restaurants in the area and easy to get to downtown Calgary from there. Would definitely stay there again.

    4
    « Excellent location, underground car garage, very clean, modern and spacious. »

    Located right off the #1. Free breakfast, excellent wi-fi, restaurant and bar, indoor pool. A large flat screen tv and leather couch in our room as well as a fridge and microwave. Would stay again if in the area. Happy travels.

    2
    « Missed the details »

    At first glance this seems a nice place but the little things add up to make the stay frustrating. For example the parking in the underground lot: the spaces are way too small; you can't even open the car door. Luckily the place wasn't crowded that night. Also the alarm clock was so old that it didn't work. And no pens; again small things that just pissed me off for some reason.

    5
    « Comfortable hotel with very helpful staff »

    Large spacious well equipped rooms, fantastic breakfast with many food choices. Carina at the front desk was very kind and helpful. Free underground parking with good security. Definitely would return here when next in Calgary.

    1
    « Noisy hotel »

    Wouldn't recommend this hotel if you are looking to get any rest after 7 a.m. Has a central corridor and the noise from the pools is horrible in every room! Also, they rented out our room to another customer during the night. Had someone come into our room while we were sleeping. NOT a good expereince at all. Went to the front desk in the more as our cards wouldn't work and when I told them what happened they said "yeah, we heard about that...sorry" WHAT!!! Told the desk clerk about the pathetic response when we checked out the next day. Gave us a lousy 25% off. Not going back. True reflection of an establishment is how they handle situations when they make a mistake. Too bad.

    5
    « Comfortable accommodations »

    We were here for only one night on our way through Calgary. Coming from Lethbridge we had some trouble finding it only because of street construction. It was very convenient when we left for Banff, The front desk people were very polite, nice and certainly helpful, as were the restaurant employees. The breakfast was a full breakfast buffet in a nice comfortable setting. Would use this hotel again.

    5
    « One night stay »

    We stayed one night while passing through Calgary. Our suite was exceptional...huge main room with apartment size fridge, granite counter top bar area, huge bathroom with double sinks, two person soaker tub and jetted shower. Very clean and bed was very comfortable. Would be great for a gathering easily accommodating a dozen people. Superb!

    4
    « Great Hotel »

    We have stayed here many times and find it very easy to find and convenient to the C train, shopping, downtown and other attractions. The staff are very accommodating! The rooms are a good size, nicely appointed with doors to the outside walkway should you wish to step outside for fresh air!! Would highly recommend this hotel!!

    5
    « Great Stay »

    Would recommend for a stay in Calgary. Great place and great location to downtown Calgary. Great staff. Great breakfast. If we would return to Calgary. Would also recommend to our closest friends that would travel to Calgary.

    4
    « Very comfortable »

    A very central location. A very nice complimentary breakfast served from 7-10 am. Beds were very comfortable and clean. Shower pressure was a bit lacking. Rooms were very quiet and dark at night. I would come back here.

  • 5
    « Girls' night »

    My high school friend from Saskatchewan, who now lives in the Yukon, was on her way "home" to visit her Mom. We met here at my favorite Calgary "home away from home". We had the most wonderful visit and laughed and talked until 3 am! The staff was so accommodating and helpful. The food was great and those beds are so comfortable! It was so much fun I booked a second night with another friend who I hadn't seen for ages! We were pleasantly surprised to discover we were invited to the weekly wine and appetizer event! Also, we made it to the wonderful included breakfast. We also stay here whenever family members are in the Foothills Hospital.

    4
    « New favourite place to stay by the Foothills Hospital »

    I found this gem on my last trip to Calgary. Newly updated interior of main areas and guest rooms are beautiful. Staff were very helpful. Breakfast buffet has many options and enough seating for large numbers of guests at one time. Being so close to the stadium or Foothills hospital makes the hotel very handy. I will stay again.

    4
    « excellant value »

    Location is great for Stadium and Uni. of Clagary. Breakfast is included. there is a pool and a hot tub. Rooms have microwave & fridge. Excellent for families & couples staying a few days in this area.

    5
    « CFL Labour Day Classic »

    Have stayed at this location for over 15 years, Since 2015 , great interior makeover, very comfortable beds. Easy access to anywhere in Calgary or the surrounding Areas Drumheller to Banff. Close to U of C Many visiting sports teams and fans, never a problem with noise

    5
    « All round quality »

    Excellent hotel. Room was excellent, breakfast area large & food was good. Very nice staff & management. We did not use any of the other facilities such as pool & hot tub. We would definitely choose this hotel again.

    5
    « Classic Hotel »

    This hotel is embodiment of class and comfort, we stayed three night in this hotel, the room were cozy and clean, with modern amenities. The staff were very friendly and helpful. They offer free buffet breakfast and the restaurant is large and very clean. However, the pool and hot tub is too small as it is situated in between the second floor, often time noisy and crowded. They have a pay parking and complementary parking often time there is no space in the complementary parking lot. This hotel is in a class of his own you won't regret lounging here.

    4
    « nice hotel in good location »

    This is a nice hotel, clean and comfortable...the hotel was very busy during our stay so was a bit noisy. The Hot breakfast was good but they did not have enough staff to clear tables and restock food. The Hot tub had too much chlorine and it burnt your eyes. Rooms had small fridge, microwave and beds are comfortable. Would be nice if pool didn't open till 9am as is very noisey

    4
    « Good Hotel near McMahon Stadium and Highway 1 »

    We stayed one night in this hotel. It was quiet and the rooms were clean and modern. The rooms are on various levels surrounding an open area to the pool, restaurant, etc. It was very quiet. Breakfast was included - it was a standard type of serve yourself buffet that was no better or worse than anywhere else including eggs, sausage, potatoes, cereal, toast and pastries, yogurt, waffles, etc. I would stay here again, it's really very nice.

    4
    « Excellent Business Hotel »

    The staff was very helpful and pleasant. The décor of the hotel is very nice, with a modern upper class vibe. The rooms were nicely appointed and very comfortable. Breakfast was good for a buffet style, hotel breakfast. The only issue is the pool was a little loud but it closes at 10pm so it was no big deal. Nice lounge. Overall a very good hotel for business or pleasure in Calgary.

    4
    « Newly renovated very clean »

    Newly renovated hotel with a modern look. Breakfast area large and well stocked. Pool located in beautiful open atrium. Free underground parking. Located right across from McMahon stadium. Reasonably priced for what you get. Family friendly hotel. Highly recommended.

  • 4
    « Nice Hotel Just Outside of Calgary »

    Our room overlooked the pool area and it was fun to watch the kids enjoying themselves. Nice rooms with the bedroom away from the noise ok dinner my husbands burger was average. My pasta was very good but spicy. Good but not with the red wine I ordered. Breakfast was top notch. Staff was friendly.

    5
    « Best western was best value »

    Excellent value for money Big rooms newly renovated with good lighting nice mattresses and amenities Good breakfast Excellent location Quiet neighbourhood parking easy Service excellent I could not find any thing that was not satisfactory.

    5
    « Phenomenal service »

    The room, breakfast, and lounge were excellent. Well furnished, clean rooms. Free parking as a BW member. We wish we would've had more time to enjoy the hot tub. Ronald at the front desk went beyond expectations to ensure that we would have an enjoyable stay.

    5
    « Excellent value and location »

    Great service and accommodations for a reasonable price. Close to McMahon Stadium and access to major thoroughfares. Rooms are well appointed and modern. Lounge and restaurant offer great food and service.

    5
    « Amazing for the price »

    I selected this hotel from Hotwire. It was better than I could imagine. Only wish I had more time to enjoy the amenities. The breakfast and all was included. Total price around $60 US. Amazing. Free parking...wow.

    4
    « Stayed for 2 nights »

    The room was awesome, pool was on the 2nd floor same as us, we had lots of fun in that and the hot tub. The complementary breakfast was great, (not ya muffin or bagel type offered elsewhere) The staff was very friendly, professional and helpful. we'll be back there again and most likely again.

    5
    « Very helpful for our wedding »

    We held our wedding here in July 2016, and were very happy with everything, especially how helpful the event staff were with our requests. We originally planned to only hold our reception here, but weather on the day of the wedding forced us indoors, and the hotel was very accommodating and helpful, setting us up in an extra room for the ceremony. They let us use an area for photographs, were flexible as to the start time of our meal, and did everything they could to help make the day easy and happy. The in-house Courtyard restaurant provided our meal and did an excellent job. The food was good, the chocolate cake was incredible, and every course arrived in a timely manner. All of our guests stayed at the hotel for several nights as well, and everyone enjoyed it. Overall we were very happy and appreciative, and would recommend the Best Western Village Park Inn for anyone looking to host an event.

    4
    « Comfy place to rest while travelling »

    Travelling to Vancouver from Edmonton, I had to break my journey as I was not feeling good and needed some rest. Checked in at the Best Western Village Park Inn, located conveniently mere meters away from the TransCanada Highway 1. I was greeted much warmly by a cheerful front desk staff member, Carlina. She processed my reservation and meticulously explained what's included and what's not, directions for the parking etc. A pleasant experience. She was exceptionally competent and conscientious. Because of my "frequent-guest-status" at their sister properties Westin, etc. I was upgraded to a very comfy room on the 5th floor with a king-sized bed, microwave oven, fridge, etc. Parking underground was a breeze. Breakfast was excellent, with hot offering like eggs, assorted meats, potatoes, waffles etc. The hotel is 100% smoke free which helped me have a good night sleep.

    5
    « Two night stay in Calgary »

    Haven't stayed here for a few years but will definitely be back. The room was great, bed was so comfortable, staff were very pleasant and helpful. Didn't use the pool due to time but it looked very inviting. Breakfast was fine though we did find both mornings, they ran out of butter and the muffins were a little dry. We did enjoy our overall experience.

    4
    « Great location for a game »

    Love where everything you need is within one stop. Park & stay here for a game. It's perfect! Had a room facing the stadium with a balcony. Quiet inside the room too. L train within a block walk. Variety stores, restaurants & liquor store within 1 block too. Food was fine & breakfast had a great assortment of hot & cold items. I would stay here again. Downfall - staff in all depts not overly happy with new owner. Not sure why. Too much chat in front of customers. Underground parking needs to be brighter.

  • 2
    « Questionable housekeeping »

    I've always found Best Westerns a hit or miss. While this one isn't a complete miss, it isn't a hit either. We only chose this hotel as we could use our air miles rewards to stay free and its proximity to McMahon Stadium. Location was awesome as we were able to walk to the game. Despite the open courtyard containing the pool, bar and restaurant, we weren't disturbed by the noise (even after the football game). What makes this hotel poor is the housekeeping. The housekeeping staff short changed us on towels everyday, "forgot" to leave a tub mat, extra roll of toilet paper, didn't replace the empty tissue or coffee supplies ... There is a lot of choice for the breakfast but if you like butter on your toast, it isn't offered every day.

    1
    « Horrible Hotel »

    This hotel has the worse service and is the loudest hotel to stay at. When asking front desk to help tone noise down they are not too helpful. Room is dirty. Actually nasty. We are loyal BW clients with platinum membership and they put us in a crappie room. No appreciation for loyal members. We are currently staying at this hotel and have to use melatonin for myself and our children to sleep. Would love to leave but they will not reimburse our room for 3 nights stay. If you don't mind noise and crappie service this hotel is for you. I wouldn't recommend to my worse enemy.

    4
    « Great place for family vacation »

    Stayed here for two nights with kids for a trip to Calaway Park and the Zoo. Good location, hotel was clean and breakfast was great for the family. Price was reasonable and overall we had a good experience at this hotel

    2
    « Beware! Loud pool and blinds that don't close! »

    I'm currently staying at this hotel. We chose it because of the pool and location. The pool is located in the centre of the hotel, right outside of everyone's door. The noise from children playing and screaming in the pool echos through the entire building. The blinds in our room do not close and there is a light right outside our room shining in on our beds. The blind tracks stop and leave a gap of about four feet of open window in the middle of the window. Is this supposed to be decorative? Because I literally cannot change in my room if I don't want half of Calgary to see me naked, let alone SLEEP with a light shining in my window. I have had to use hangers with clips to keep the window dressings together and block the light partially. We are extremely loyal BW rewards members, we travel and stay with BW very often and I am extremely shocked at the design flaws in this building. I will be contacting BW directly about my concerns but thought the trip advisor community should know to stay clear of this hotel. Dark rooms and quiet are needed for a good night sleep. This hotel misses the mark completely.

    5
    « Great Hotel! »

    We booked BW last minute and were SO Pleased! The hotel is clean, comfortable and friendly! Love the layout! Breakfast was great and convenient. Room was quiet. Thank you for making our vacation a memorable one!

    5
    « Great Renovations »

    Great Stay - Renovations done to entire hotel. Love the hardwood floors instead of carpet in room and new walk in showers are great. Rooms were clean and beds were very comfortable. Hot tub, Lounge and Breakfast was fantastic. Staff was very friendly and accommodating. Definitely recommend and will be back again.

    5
    « excellent stay »

    hotel is very nice and has recently updated the rooms. underground parking and a great loung/bar area. The breafast that is included is terrific. the pool area, which i did not use, looked like a lot of fun for families. rooms are quiet and beds are bew and very comfortable.

    2
    « Poor customer service »

    I tried calling more than 10 times prior to my reservation to ensure the two rooms I had booked were next to each other. I was put on hold every single time for a total of 2 hours on more than one day- when finally spoken to the rep was impolite and not friendly. I'm not usually one to complain but this was just such poor service, I was unimpressed especially since Best Western is known to be a popular, good hotel chain. Count on nice clean rooms but poor customer service. They are receiving almost $1000 from my stay at their hotel- I was hoping the least I could expect was polite service.

    5
    « Quite the place! »

    In our long western road trip, this hotel was decidedly the fanciest we stayed in (though not actually the most expensive! I'm looking at you, Drumheller.) Glass-walled elevators, open interior, full sized dining and lounge, underground parking... so much more than most roadside motel/hotels offer. Since the scale was bigger, there was more noise and people (especially one night at the pool outside our room, where a bunch of rowdy guys were hooting and howling), but for the most part it was not a problem. It has a nice location close to some thoroughfares; Big T's is right down the street. The breakfast was excellent and extensive - again, a cut above our other hotels. If we come back to Calgary, I would definitely come here for the great value.

    5
    « Good hotel close to the university »

    I stayed there for two weeks for my U of C summer residency. It's a 15 min. easy walk to University. The hotel is clean and comfortable, the size of the room and the wifi access were very useful for someone like me who spent all her time in the room working, as was the business center. The hotel restaurant is very nice, I had dinner there every day and the included breakfast is great. The staff is very friendly an efficient. The only downside for me but i guess others would consider it an advantage is the indoors pool that's very noisy and is open until 22:00 pm. Still, most of the normal guests enjoyed it I guess. All in all a good experience, I guess I'll stay there again next summer:)If you are not a student though and want to see the city and other places you should get a car - there's nothing to do in the vicinity - there's a train station close by.

  • 4
    « Nice and convenient place to stay »

    It is close to C-Train station and some nice restaurants (such as The Nick's and Big T BBQ). It has its own restaurant too, where reasonably-priced good food is offered. It provides free breakfast too. Room service is fast and the staff members are friendly and helpful.

    2
    « There are other hotels in the area.... »

    First of all if you call the front desk, they won't answer! I called four times, letting it ring until I was disconnected. After 10 minutes of calling I got an answer. I said I was calling for 10 minutes, she said she was busy. Nice customer service. Housekeeping did not empty the garbage, replace the facecloths, gave us only two towels, no shampoo or conditioner, no plastic cups, ice bucket was not cleaned or plastic bag replaced. Had to call down to get towels etc. This is basic stuff, housekeeping should be doing their job. On the website it clearly states the pool is adults only from 9:00 pm to 10:00 pm yet when I call the front desk to inquire about this because there are kids SCREAMING in there at 9:45 the girl at the front desk argues with me that is not their policy and kids are allowed in there after 9:00 pm. I was on the fourth floor at the opposite end of the hotel as the pool - it was loud! Brutal stay. I will not be back and never recommend this hotel. There are many in the area, so choices are plenty. Also, we found pieces of toys under the bed from a previous guest. The cleanliness of the bathroom was also questionable.

    4
    « Comfortable, clean, modern and quiet »

    My wife and I stayed here at the end of our tour of the Rockies prior to returning to London. We were very pleased with the modern, clean, attractive rooms, the underground parking, the friendly greeting in the lobby, and we love the big, open common area in the centre of the hotel. Breakfast was included which was much appreciated. The location was convenient for us for driving to the airport the next morning. We would stay again on a return visit.

    5
    « Clean, friendly hotel »

    I was in Calgary and booked this hotel for my stay. I have stayed here before and liked both the service and the way that this hotel is clean and comfy. I had never booked online before. Got there and was welcomed with a smile, please and thank-you, very nice desk clerk. Got to my room and as before very clean, very nice. Will for sure use this as my Calgary stay hotel in the future.

    4
    « Convenient overnighter »

    Front desk service was fine. A little weird to see the pool in the middle of the hotel, but it didn't affect us noise wise. Food was fine at the restaurant and it was open to a reasonable hour. The rooms were clean, updated and the beds were fine. The only niggle was the a/c unit didn't have a low setting that wasn't gale force, and it was noisy. Breakfast was excellent for a buffet and the dining room space was generous. I would stay there again without blinking an eye.

    4
    « Excellent service »

    We would stay here again. Excellent service from the front desk to the complementary breakfast to the care of the room. Near the C-Train so never had to take car from underground, secure parking lot. Perhaps the Sunday brunch was a bit overcrowded and if they had opened up the bar for guest there would have been lots of room. Other than that, it was a great place to stay.

    4
    « Excellent, just a little noisy! »

    The rooms and decor were very nice. You can tell it was recently renovated. They had a crib set up for us in our room, as per our reservation request. The breakfast buffet was really good & busy, and they were very good at keeping it stocked and clean. The only issue we had was the noise. The restaurant & pool are centrally located and the noise shot straight up into the room. We woke up to the sound of clanking plates both days. We booked online and paid with airmiles and found it to be a very quick and easy process.

    5
    « Good Night Stay »

    Spacious rooms, very comfortable beds, excellent buffet breakfast. Very quiet at night, despite our initial concerns with the open center concept. Supper in The Courtyard room was exceptional. Good prices, staff very friendly. Would stay here again.

    1
    « False advertising »

    Website refers to "Sunday Brunch" from 10:00 am - 2:00 pm for $20.95 +gst and they haven't offered the brunch since about end of May according to the server. Very dissapointed as made a special trip out. Told the server that it was still advertised and she was aware of it but just implied they hadn't updated their website yet..... We will never go back. Don't waste your time.

    4
    « stampede visit »

    Chose this hotel because of it's proximity to a C-train station with quick access to the stampede grounds as we were unfamiliar with driving in Calgary.Hotel was comfortable and quiet even though we were overlooking a main street .Check-in took longer than usual as we wanted to use cash rather than a credit card. We were allowed to use the parking garage at no charge which was much appreciated.We would stay here again if we were back in Calgary.

  • 5
    « Ya Hoo »

    Was in Calgary for the Stampede. Excellent hotel for location, right next to the C train to downtown and Stampede Park. Easy access to Hwy 1 but very quiet. Everything has been remodelled, very clean and new. Staff Excellent. Highly recommend this hotel. Only complaint was the beds were too soft.

    5
    « our stay at bw village park in calgary alberta »

    loved our stay. everything was wonderful and spent 3 nights in luxury. will stay there again. very reasonable rate as well. the room was beautiful and the food good. the staff was pleasant and helpful as well.

    5
    « Clean, updated hotel at great price »

    We would stay here again. The beds are comfortable and there is free wifi. The pool is on the second floor and out in the open, which is a nice change from other hotels where the pool is in some remote place in the hotel. Free complementary breakfast was adequate. The décor is modern and streamlined. Overall wonderful stay.

    5
    « Amazing experience »

    Excellent value for the money. Clean and very professional We had a beautiful room far more than what we expected for the price that we paid. It was immaculately clean, very modern. We were on a pleasure trip but it was well equipped for a business trip for sure. We would definitely stay there again when we go to Calgary.

    4
    « Not Clean Enough »

    Most important things in any hotel are cleanliness and comfortable beds. Beds were fine, cleanliness was not there. A gross amount of hair throughout the bathroom. Breakfast was below average, mostly cereals and breads. Not much for choice for anyone with gluten sensitivities or allergies. Hugh humidity in the rooms. No way to open windows or otherwise vent humidity out of rooms. At check out, was not asked how my stay was. Payment was taken and that was that. Won't return.

    4
    « Pleasant Stay! »

    Very nice hotel with great staff, good food, and nice amenities. The rooms were large with comfortable beds and bedding. WiFi was strong. Breakfast was especially good, although the hostess was a bit snippy. The elevators went out of commission, but one of the hotel staff took me through the employee spaces to get down to the garage to get my car.

    5
    « nice , clean & updated close to U of Calgary & train »

    I have stayed here several times over many years, since my last stay it had been renovated rooms and lobby and halls. with nice clean rooms, and the air vents in the air conditioner were clean, no dust to choke on, Free breakfast is always a plus, with a small pool, hot tub to relax in, And gym was good enough machines and weights to have a real work out.

    5
    « Best hotel in Motel Village »

    The Village Park Inn is the best hotel in Motel Village. I've tried most of the others and now won't stay anywhere else! Wonderful updated rooms and the friendliest staff anywhere! Special thanks to Carina at the front desk and Jasmin in Housekeeping for making this yet another great stay. See you next time!

    3
    « Tournament Travel »

    70's hotel, recently renovated with dark modern finishes, close to Foothills Hospital and University. Rooms open onto an atrium and are above the pool and restaurant. Sound carries considerably in the evening so consider a room on an upper floor. Our room was clean and the bed was comfy. Amenities: free WIFI, room fridge, and a breakfast buffet which was the caliber one would expect for a roadside hotel. Liked the secure underground parking, which was free with rewards program membership.

    5
    « outstanding hotel »

    An outstanding place to stay. It's not cheap, esp considering the extra taxes. But we were there for 6 days and we loved the entire place, right down to the room doors that stay open so that you could move a luggage cart through them easily. Staff was outstanding. Excellent bar and grill, breakfast which was included was excellent, and restaurant very good as well. Minor complaints: wine was overpriced, or at least they should have less expensive wines available. We were surprised at the lack of proper venting in the bathroom -- mirror steamed up with showers - needs a power vent. Parking inside is good.

  • 5
    « Village Park Inn - Good Value for Calgary »

    Close to the University. Great Value for Calgary. Super Breakfast. Comfy beds. Nice Pool. Fantastic underground parking lots. Don't expect early check-in. Looks dingy on the outside, shine and renovated on the inside. Bring ear plugs if there is a wedding in the lobby bar.

    5
    « Good Stay close to university »

    This is a good place to stay. The ctrain stop is only a few minutes walk. It is one stop away from the university or about a 15 minute walk. Downtown is a 15 minute train ride. there are a few fast food restaurants close by but the one in the hotel is quite good. the breakfast buffet is typical..but good. The staff are very friendly. It is an open concept hotel but surprisingly the noise does not travel.

    5
    « Big Events »

    Nice looking room, good tasting food, pleasant, helpful, and flexible staff! We had an event with 60 people that went without a hitch. So many things could have gone wrongg that didn't. We were very grateful to have found this place.

    4
    « Beautiful central courtyard! »

    We held a business meeting here, and several of us stayed in the hotel for 2 nights. The first night we relaxed with drinks and a casual dinner at Rockies. Nice menu, generous portions. Each morning we enjoyed a delicious full breakfast bar in the Courtyard Restaurant. Our meeting facilities were very nice. We got anything extra we needed very promptly. Service is great; no complaints. Pool is located in the central courtyard, and there were some people there that we could hear in our room after 9:00. Pool closes at 10:00 though.

    1
    « Avoid as there is limited service »

    Came here for a 4 night stay. The hotel is a run down, the furniture, sheets, pillows, etc., are not in great shape. I called the front desk multiple times and they did not answer. The food at breakfast and supper were terrible. The service was beyond slow with our party asking multiple times for menus, services, the bill, etc. Couldn't find a bottle or can of diet coke or pepsi anywhere in the place, The worst parts however are that the pillows are very uncomfortable and the rooms are built around a 5 story atrium. It looks nice but every sound travels up to every door and room from 6 am to midnight and beyond. I am confused about why any architect would build a hotel this way as the noise was terrible? The room was cold and when I turned the heat up , the fan was super noisy. Can't sleep and the food and service suck.

    4
    « Great Stay »

    We rented a boardroom and stayed in a suite. I definitely recommend staying in a suite. They are very spacious, have great beds and the Jacuzzi is an extra bonus. The staff was very friendly and helpful. We will stay here again.

    5
    « A Great Hotel - super staff! »

    The staff at this hotel are just awesome. Our club hosted a national convention in May and we were at the hotel for a week. Everyone was very friendly and helpful and went out of their way to make our stay as comfortable as possible. the hotel has recently been remodeled (from top to bottom) and the beds are very comfortable. I would not hesitate hosting a future convention at this hotel.

    5
    « Marriage workshop »

    A wonderful place for all events and courteous, friendly, prompt services with a smile..special thanks to Pallavi, Crystal and Meghan for their wonderful services. Definitely you will see us soon...??????

    5
    « Beds are so comfy! »

    This is a great hotel. Easy to find, and very nice. The beds are unreal. So comfortable! The breakfast was standard, but good. Ate supper in the lounge one night and it was excellent as well. Would definitely stay here again.

    4
    « Very nice »

    Really like this hotel, beds are comfy and showers are hot with good water pressure. The breakfast is really good and included in your stay. Would recommend this hotel for anyone who wants to be near the foothills hospital.

  • 5
    « Family funeral guests »

    We were all SO IMPRESSED! New, refreshed decor, wonderfully comfortable rooms - even for our one guest who suffers from allergies and has had problems with other hotels' cleaning products! The rooms are welcoming, the beds super-comfortable, the bathroom amenities are generous and a real treat to use, and the staff were so helpful and welcoming. Our family was here on a bereavement visit, and your warm and friendly welcome and luxurious accommodation turned a sad occasion into a comforting and positive family gathering. We thank you!!

    5
    « Highly Recommended »

    This hotel was recommended to us by a friend and a friend of the friend. I traveled with my daughter and this was the safest feeling hotel we have stayed in. The rooms surround an open indoor coutyard (5 stories high) that houses the restaurant, lounge and swimming pool/sauna. The elevators also face the courtyard and are glass on the outside, so you can see into the courtyard. Also the stairs to the upper levels are also an open concept spiral design also within the courtyard. No long dark hallways, closed-in stairwells or confined feeling elevators. A very safe feeling, we found, traveling as females. The breakfast is included and is amazing. Massive fresh fruit tray with everything imaginable, scrambled eggs, bacon, sausages, yogurt, vegetables.... a step up for sure compared to other comparable hotels offering breakfast included. Also coffee/tea, etc. is served to your table. They also offer an amazing Sunday buffet (not included in room rate). The location is good. It is easy to get into the city centre via the CTrain (communter train). The Banff Trail station is very close. We would stay here again.

    4
    « Good location »

    We paid extra for an upgraded room and apart from the bathrobes there was little that would suggest this was the case. I ended up being very ill one night during our stay and staff was very helpful. Not our best stay away. We expected somewhat more of the room quality

    5
    « Canada visit »

    The Best Western was a great place to stay in Calgary, the staff were very friendly and helpful. The room was great with very comfortable beds. The location was close to some very good places to eat and easy to get to from both downtown and in to town. We would stay there again.

    5
    « Exceptional Hotel near great transportation and conveniences. »

    I have stayed here many times and have booked many conferences and events at this hotel. The staff are very friendly and accommodating and see to every detail. They go above and beyond your expectations to ensure that your experience is positive. This is a newly renovated and updated hotel and the rooms are in fantastic condition. The elevators are a bit entertaining, as it's never sure if they will go up or down or skip your floor, but it provides a level of amusement.

    4
    « Very Comfortable »

    My husband had an emergency hospitalization while we were on vacation. Best Western was very close by so I have stayed here for four days. The room was very clean and the bed was very comfortable. Breakfast each morning is good. I ate lunch in the restaurant twice-food good. The front desk people were helpful and accommodating. The only negative is it is very noisy because of the restaurant and pool in the center. Luckily I brought a noise machine so it didn't impede my sleep.

    5
    « Wonderful Service »

    My company held an education day here- & the staff were amazing! everyone was very friendly & did everything to make sure our day went off without a hitch! Anytime we needed anything someone was always right there, it really helped make sure everyone had an enjoyable day!

    5
    « Great stay »

    My stay was excellent! Everyone was helpful and friendly at the reception especially night shift guys. Breakfast area looks very modern. There are lots of items to choose from. Rooms are modern and very clean. HK staff were friendly too. Great location - 5 minutes walk from Banff Trail LTR station.

    5
    « This Hotel Aims to Please »

    We paid a return visit to this hotel recently and upon arrival I discovered, to my embarrassment, that I had mistakenly booked another Best Western instead of my intended stopover. No problem. The very friendly and efficient front desk people simply got on the phone and straightened out my faulty reservation with the other hotel and in minutes we were set for a pleasant stay among the friendly folks who staff this hotel. On our return from British Columbia the following week we once again stayed at the same hotel and had a great stay. The staff of this hotel will go the distance to make your stopover enjoyable. What better recommendation can I offer?

    5
    « Best Ever »

    Recently we had to tavel to Calgary as a family member was in hospital and not expected to live. We travel for 10 straight hours and then went directly to the hospital. Leaving their at night, totally exhausted and not knowing where to stay we lucked out on this fabulous hotel. From the minute we walked in the door, they treated us with the greatest kindness and understanding. There was nothing they would not do to make our stay as easy as possible. Not knowing how many days we were going to be there, we checked out everyday and then back in every night for 3 nights. They managed to get us the same room for 3 nights in a row and we were very appreciative of this. It was wonderful to come back each night after spending the whole day at the hospital and be so well treated with such concern. From the front desk staff to the lovely waitresses in the lounge, we thank you so very much. It was a blessing to be able to come back each night to our retreat. Again thank you so much, I cannot think of another hotel where we were treated so very kindly.

  • 2
    « Mother's Day Brunch- Never again! »

    Our family used to go here for Sunday brunch on special occasions yearly but for whatever reason haven't been there for approximately 10 years. We decided to take our mom there for Mother's Day as it was close and we had good, although vague, memories of it! I can assure you I will not being going back! The selection was alright, and the price- at $26 per adult, seems average for Calgary. Where it seemed to unravel was the service and the payment at the end. Despite waiting for a bill, I finally had to flag someone down and ask if we paid at the front. I was told yes and the employee asked if I was ready to pay. I started to follow her, however once at the front desk she disappeared. There was a lengthy lineup waiting to be seated, and I was unsure if I was supposed to wait in that or if she was coming back with a handheld debit machine. She reappeared a few minutes later, and started seating some people so I went and waited in line. The line was complete chaos and I waited for approximately 10 minutes before I could pay- long enough that she forgot that I was even paying, not waiting to be seated. The machine neglected to ask for a tip, so I mentioned this to the employee. She immediately stated "oh the tip is built in". I then looked at my bill and a 18% 'service charge' had already been added. I cannot begin to describe how offensive I find that. I understand that most places have a policy for large parties and a minimum tip, but we were a party of 5. I also would've never tipped more than 15% as the service was lackluster- pretty sad considering all they had to do was keep our coffee filled and eventually take away our plates. I know there are much better brunch places in town, with much better service. Not only that, but you still have the right to exercise your judgment of tip amount and know if can be reflective of the service. .

    5
    « Another exceptional stay »

    This is one of the best properties I have stayed at and whenever in Calgary it is my go to destination. The staff are wonderful, the rooms are modern and well maintained, and the food and beverage service is top level.

    4
    « Best Western Village Park Inn first time »

    This was our very time staying in this hotel. The staff said it hadbeen recently upgraded and it shows. Very tastefully decorated main lobby Under ground parking Comfy beds Very clean newer bathroom Great breakfast bar included. On the corner of Crowchild and 16th Ave very easy to get in and out of. We would defintely stay this hotel again.

    5
    « Location and Hospitality Excellence »

    As a first time visitor to Calgary, this hotel was a great find. Easy to get to from the airport and close to areas where I had business meetings. The location for my visit was ideal and close to access all major roads. The hospitality of the people working in this hotel was absolutely outstanding! Both the folks at the front desk and the wait staff in the restaurant answered questions and gave directions to every place I needed to go. Very comfortable beds made for a great sleep.

    3
    « Their giving the old VP Inn an upgrade, and it looks good! »

    The rooms look good, and they are very comfortable. The staff is excellent as always, and the free breakfast was standard. The only problem we had was a faulty elevator, that didn't stop on all the floors (no pun intended) and that there is no shelves in the showers.

    5
    « Excellent stay »

    We stayed one night at this hotel and we were very pleased with the service , value , location and comfort . Spotless clean room, comfortable beds, free wifi , parking , and very good breakfast buffet . We will return.

    5
    « Great Stay in Calgary »

    came to Calgary for day surgery - everything went well - an excellent environment at the hotel certainly contributed to a successful trip. Staff were always smiling and communicative.The rooms and location are very quiet at this time of year -- being right across from McMahon Football Stadium(home of the stampeders ) could make it busy in football season.

    5
    « Village Park Inn, Calgary, Alberta »

    Would highly recommend this hotel. Friendly staff, newly renovated and spotlessly clean rooms, great location and the complimentary breakfast buffet was delicious. Plenty of parking and also underground parking available, football fans will enjoy the c;lose proximity to the stadiium,

    5
    « Excellent motel »

    High quality Best Western motel in "Motel Village", close to university, McMahon Stadium, easy to find off Trans-Canada highway. Very convenient to use the LRT to go downtown; there is a station right beside Motel Village. Excellent room: two very comfortable queens, lots of space, good bathroom. Room was quiet, even though located on second floor with restaurant in open area below. Only negative is that the sealed window did not open.

    4
    « Lovely stay, clean rooms, friendly staff »

    We had two very pleasant stays at this hotel in the last month. The interior has been recently renovated and it is beautiful. The staff is very friendly and most accommodating. We enjoyed the daily breakfast buffet which provided a wide variety of good quality hot and cold foods. The hotel is not near downtown but is within walking distance of Foothills Hospital, University of Calgary and is practically across the street from McMahon Stadium. There are several restaurant choices nearby, from casual to ethnic, to fine dining.

  • 5
    « Very nice. »

    a very nice hotel, has been updated and the open style is attractive. this is the first time in this hotel and wont be the last. Close to the west exit to the Rockies, we were headed to Bragg Creek for a Christmas party. Breakfast was good even though we caught it at the tail end. (slept in)

    3
    « Nice Place if you Don't Use the Pool. »

    My son and I came to Calgary for the RU Fast Speed skating tournament held at the Olympic Oval located at the University. The hotel is only ten minutes away from the venue. Walking into the hotel you can tell the hotel has had a recent renovation, though the elevator needed some upgrading as well as it clinked and clanged. Since my husband had a Best Western Card for travelling we were given underground parking for free which was nice. The room had been completely gutted and redone, not just the carpet and the wallpaper but looked like new ceiling, new thermostat and a new room heater. I hate staying at hotels were they gut everything but leave the noisy heater to keep you awake at night. The beds were nice and soft and loved all the pillows too! Breakfast at the Court Yard Restaurant was included and started at 6:30am, there were waffles, a large variety of fruit and scrambled eggs, sausage and bacon and potatoes; along with cereals and pastries,.breakfast was really good. Service was excellent at breakfast. Dinner at the restaurant was completely opposite. Two families with a total of four children came back to the restaurant after a day of races. Service was terrible, the waitress never came back to ask if we wanted to refresh our beverages, I received my salad first, and then we waited 25 minutes for our meals which came luke warm. The next time we saw our waitress was when she came to ask us how we wanted to divide up the cheque. Not impressed, service definitely needs to be improved on. The only other thing I was not happy about was the pool area. Friday night we arrived, the hot tub was closed for repairs. The water in the pool was freezing. No child stayed more than a few minutes in the pool. The next day the hot tub was opened temporarily, but the other families children got blue paint or glue, whatever was on the hot tub on their bathing suits. The family complained, and again the hot tub was closed again. When travelling with children, the pool is most important, and the hotel needs to make sure that it is operational and usable (not freezing). If I would have known this earlier, I would have found another hotel with a pool, as there are quite a few to choose from in this area. Overall our stay was quiet, and nice. It's a great place to stay if you don't plan on using the amenities offered.

    4
    « Great stay »

    We stayed the weekend with our hockey team. Very nice and clean and friendly staff. Also offer a good breakfast. Nice selection of restuarunts within walking distance. The underground parking was very convenient. Nice pool and hot tub and a very relaxing atmosphere!

    4
    « Still renovation, Almost finished! »

    New modern style , wonderful hot tub and pool. Good Location. The only negative is a very small bathroom but on the plus side great breakfast that comes with the room. Beautiful restaurant in hotel. The other bonus is the underground secure parking.

    4
    « Very nice »

    Very pleasant stay. The rooms are newly renovated and the off season rate was very reasonable. Bathroom was small for a two bed suite but certainly manageable. Sheets and linens were crisp and white with four pillows per bed. Clean and comfy with no unpleasant odors. Will definitely be back.

    5
    « Always a Great Stay »

    This is one of my fav hotels in Calgary -- I am always happy with the quality of this hotel and appearance. In addition, the location is easy to get to when coming in from Calgary on the North side as well as easy to exit Calgary to the west enroute to Banff and Canmore.

    4
    « Good Value in Calgary »

    The Village Park Inn is located in Northwest Calgary near the University and Foothills Hospital. Outdoor parking is free and transit is nearby. The hotel has been recently redecorated and the rooms are lovely. The free breakfast includes hot items and a selection of fruit, cereals, bread, etc. I have stayed at this hotel for years, never had a bad experience.

    4
    « Company Christmas Board Meeting »

    Our company booked an event room at the Best Western Village Park Inn and was so thrilled with the results. The venue was all recently upgraded and was beautiful and classy. We had a hot breakfast buffet which members were going back for seconds and thirds. The room was set up for our Board Meeting and was quiet and functional. The event manager was lovely and answered all my questions promptly. Our members where also very happy with the location being central and close to an LRT line.

    4
    « nice hotel »

    The only problem we had, is that the atrium where breakfast is served is in a wide open area below. You can hear dishes clanging and people talking before 6:30. Maybe a higher floor would help!? It also drives me nuts when there is a 'charge' for parking where you need to sleep. That would be a the reason I DON'T choose a hotel. It is the principle of the thing to me, has nothing to do with the money.

    5
    « Enjoyable Stay »

    We always stay at Best Western if possible as the quality is consistent & good price. The breakfast with the room is really great. Have often been given upgrades when staying any length of time. Staff are very courteous & helpful. Clean & very comfortable beds.

  • 5
    « Great room, location for Foothills and superb staff - recommend this hotel »

    Don't be put off from the outside as the hotel has been totally renovated inside. As our visit was due to surgery at the Foothills Hospital we asked for a quiet room and the staff were obliging and gave us a higher room. There is a nice pool and hot tub (can be noisy with the children but not distracting). Nice bar where we can had a drink and supper (pasta was really good!). The free breakfast was pretty good, enough choice for my husband and I. Staff could be a bit more cheerful but did a great job of getting coffee's and juices, and making sure there was sufficient hot and cold foods available. As a BW member we got free underground parking which was a bonus. Wifi was good anytime of the day. We will stay again.

    5
    « Great great great »

    This was my second time staying at this hotel and received the same excellent service as I did in November. Staff is friendly and helpful and the restaurant and fitness center are top notch. The indoor pool and hot tub was a nice touch... Will have to remember to bring swim attire on my next stay. Tamara and Carina at the front desk are wonderful too!

    5
    « outstanding hotel 10 stars »

    This is one gem hotel you dont want to miss. Was perfect. I would recommend this hotel to everyone for the price and the location. Hotel staff were great.. Thank you Linda :) Would stay here again without any hestation.

    4
    « Great Stay »

    Clean and Quiet, Great Amenities ! Central location. The Hotel is huge inside like a big mall. Kids and I loved the pool and hot tube. All was clean and well taken care of. Beds were very fresh smelling and comfortable. Breakfast was awesome, vey yummy, lots of choice. We will be back.

    5
    « Nice large working desk »

    Was pleasantly surprised at the size of the desk in our room, even though we were visiting for shopping purposes. There was plenty of space for my computer and additional doo-dad, work related hardware. Easy to hook-up to Wi-Fi. The included hot breakfast was excellent. Check-in and out was smooth and expeditious.

    5
    « Nice and close to hospital and clean. »

    After checking out all neighboring hotels this was our last stop and glad we stayed. They not only offer AMA discounts but also one for having a family member at the Foothills hospital. After a long stressful day at the hospital we walked to our room the door was wide open and still dirty. They promptly moved us to another room which bathtub want exactly clean they sent a maid instant to tidy up.Very kind and efficient. It's been newly renovated and very clean. They offer an amazing breakfast. I will stay here again and will recommend this hotel to anyone.

    4
    « Great Hotel »

    It was a great stay overall, front desk staff was very helpful. With 3 of us staying in the room and only one chair, staff immediately brought up an additional chair. The only issue was the holiday hours of the breakfast starting at 7:30 instead of 6:30 we had to leave early and didn't get to enjoy the hot breakfast.

    4
    « It's Okay »

    We liked staying at this hotel, actually we liked all Best Western Hotels whether we're going on a long or short holidays. My son loves to swim on their pools although some pools have waterslides but it's ok. My husband likes their hot breakfast its not just a simple continental breakfast and i just love their pancake makers. We always try to book on best western, they're comfortable to spend the night with.

    4
    « Great value »

    Hotel has been nicely renovated throughout and room was comfortable and had everything we needed. Breakfast is very nice, the whole family enjoyed it. Great value for the money and the hotel is situated well for our needs.

    4
    « Pleasantly Surprised! »

    This hotel looks really old and and not welcoming when you drive up and the location isn't great. But, inside is completely different! The rooms run along the outside of the interior of the hotel and there is a courtyard in the middle where the pool, bar and restaurant are. Rooms have all been updated and are nicely appointed, modern, and clean. Staff was very friendly and accommodating, underground parking was nice. There are not a whole lot of hotels in northwest Calgary and if we had to stay in that quadrant again, would definitely consider staying here.

  • 5
    « Celebrated our 15th weddiing anniversary on the weekend »

    It was a night to remember. Me and my husband are very happy we picked the Best Western Village Park Inn. All their team are very accommodating and exceeded our expectations. Will definitely recommend to others who are looking for a great place to celebrate their special occasion. The banquet assistant manager "Karine" was superb.

    5
    « Great location for Hospital reasons »

    This is a very comfortable hotel with good amenities. The restaurant serves good food and when having to go to the hospital it is very easy to get to and 5-10 minutes away. I would recommend this property.

    5
    « Near Foothills »

    The room we stayed in has been recently renovated. Very nice touches, like a safe in the room, and clean TV remote in a bag. Large mounted TV was easy to see. I can easily get into the shower, though it is narrow, and this room was also close to the restaurant and elevator. I enjoyed the thick beds, and high tables. There was nicely placed plug-ins for the CPAP machines, and space to set the machines up. Breakfast was free with the room, now people you do get a slip of paper when you seat down, this is not a bill or to get extra tips, but it is a way to account for the breakfast to a room. From the look of it it is the best way to do it. They have a great underground parking, the doors were easy from me to get through to the underground, I move slow with a walker. I found the staff to be friendly and helpful. There was no noise that I heard in my room. The place was very clean. I enjoyed my stay and intend to go back.

    4
    « Beautiful Facility »

    This hotel is either a recent reno or a new construction. We had not come across it in the past when searching for accommodation in Calgary. We will certainly stay here again! It is close to the university/hospital as well as restaurants and the TransCanada Hwy. Pleasant staff and very comfortable rooms. Of note is the 5-floor atrium, making each room open onto a pool-side balcony. Breakfast starts at 6:30, later than usual.

    4
    « Great place to stay near Foothills Hospital »

    Clean rooms and hotel overall. Great food, buffet breakfast is full, big, lots of choices and included with room fee. Price was reasonable $116 plus taxes, DMF, etc fees. Great food for supper in the restaurant/bar. Best homemade hamburger and my husband's steak was very good too. A bit pricey $70 but then I had 2 lovely glasses of wine with supper. Beds, bedding, toiletries very nice. The TV remote is cleaned and put in a little sack. Nice touch.

    5
    « My stay at best western in Calgary »

    We enjoyed our stay . My husband was a 5 minute walk from his course and our daughter could pick me up and we spent a full day Christmas shopping. The second day of the course and our checkout was handled by express checkout so I needed to do nothing because I thought my husband had already taken care of it. Things worked out in the end. We really enjoyed our stayed,everything was very comfortable.

    5
    « Hotel Stay »

    Very nice hotel. Bed beyond comfy, room decor modern and clean. Beautiful bathrooms. Hubby love the TV. Very cool set up of hotel. All ameneties right on site. Lounge, Restaurant, commisary, pool, hot tub. Guest services very friendly and helpful. Would stay again !!

    4
    « Nice hotel »

    Stayed here for a conference being held at the hotel. Good hotel near the University. The block it is on has a cluster of several hotels. I like the front desk service were good. The furniture in the room was modern, everything was clean. I was surprised by the buffet breakfast, I was expecting typical fair for an included continent breakfast, this was much better, nice fresh fruit, and hot dishes. C-train is a short walk away, it would be good if they improved the access but otherwise ok. I usually stay downtown when in Calgary, with c-train access I would reconsider staying here.

    4
    « High quality hotel »

    I have positive impressions of this hotel. The room was very tidy and appealing, also rather spacious. It was a pleasure to stay there. There is a swimming pool just inside the hotel. Unfortunately I didn't have time to swim there, but it looked cool! The breakfast (buffet) was included, and it was very nice. The menu was simple, but there was enough choice and the food items were very good, so I was also happy with that one :) The hotel is located in an industrial area, so there isn't that much to see. But there are a couple of nice parks, and you can also take a train that will bring you to the city centre in some 15 minutes, I think.

    4
    « Great location close to McMahon stadium for game day »

    Location is great for easy access to the McMahon Stadium if you're into Stamps games.I'm not a fan of the hotel layout - rooms arranged along a long open corridor which overlooks what would be a courtyard in an office block, but is the dining room. Almost dormitory-like in its layout. There really isn't much of a view here - you're either facing the highway, the parking lot or an office block, so if you're into views, this is not where you want to be. However, other than these, our stay was pleasant. Check in and check out were quick and easy. Breakfast was the best part of this stay. It was delicious and plentiful. Lots of variety in what was available. Wifi was good enough and was free. Altogether not a bad stay.

  • 2
    « Very Poor stay at a Best Western »

    Poor access to city transit (C-Train). If you have a large vehicle and under ground parking is not available, and you have no rear access to hotel. Only one way in and out. Poor front line service. A lot of noise from breakfast room to hotel room in am. No security in the night, alot of young guys hanging around front of hotel looking through planters etc. Made us feel that the vehicle may not be safe outside. We are Diamond members and this is the worst Best Western we have ever stayed at.

    5
    « Looking forward to returning here »

    Was in town with my wife and daughter for a concert. The hotel is well located near the University of Calgary. The check-in process was welcoming and efficient, so too was checking out. It's great to have the convenience of a lounge, restaurant and good to know the great conferencing opportunities. I forgot my bathing suit tho! Next time...!

    3
    « Not bad hotel in a convenient location »

    This hotel is really convenient for Banff and the Rockies. It is also ideal to get to the airport and downtown. The hotel has been refurbished and is a funky design. The rooms are adequate and clean. We had an awful experience having lunch in the restaurant. The waitress was shocking and rude. She was impatient with my elderly parents and would substitute a soap that was more appropriate for a health issue and told my young son he couldn't have garlic bread that came with his pasta! I could go on but the picture should be clear. The lunch was adequate. In fairness, I shared with the manager our experiences with the waitress (only one, the second one was helpful and friendly). The manager was also helpful and refunded some of the meal and room rate. We weren't after the discount but simply wanted to highlight our concerns. That experience overshadowed our stay and breakfast the next day felt uncomfortable. It was just one staff member who tarnished the stay which was otherwise fine. The pool was a perfect temperature and we enjoyed the hot tub.

    5
    « Good clean hotel at reasonable cost »

    We have stayed on a number of occasions. Good parting underground, clean pool for the kids, and excellent breakfast for the money spent. Would recommend for an evening out or a weekend away with the kids. Rooms updated and central location. Close to the children's hospital and have always been accommodating. Would recommend !

    4
    « Best Western Village Park Inn great location »

    RV and bus parking. Beverages and Appy's complimentary 4:30 pm to 6:30 pm. Free breakfast. 6:30 am. Close to bus and train for commuting. Staff are courteous and helpful. Stayed on 3rd floor. Open concept of pool and hot tub in centre. Dining room. Bar and grill. We had an ok dinner. Menu has lots of options. Room was clean. Bathroom small. Definitely would not fit a wheelchair. No fan. Very good beds. Lots of towels and toiletries. Not sure about noise as hotel not busy. My head hit the very comfortable pillow and I was out. Coffee machine is single cup. Fridge and microwave. Good tv.

    4
    « Thanksgiving Weekend »

    Picked this hotel for location to daughter's university, pool and buffet breakfast. Very easy to get to downtown and freeway. Breakfast buffet was wonderful and staff were friendly. Pool and hot tub were very clean. Only thing I would do different would be to request a room on the opposite side of the pool as it was noisy with kids on our last night. Will stay here again.

    5
    « Very good Hotel for a reasonable Price »

    Very good and caring staff, the restaurant was excellent on quality and price. Good room service. Breakfast was also excellent and incl. in price. The rooms where clean and up to date. Beds where also comfortable. I would stay there again

    3
    « Far too much noise »

    On Friday and Saturday there were approximately 12 ( no I'm not exaggerating) kids around 6 - 10 years of age running amok throughout the hotel. The noise was unbearable. While I primarily blame the parents, the hotel staff could have done more to curb the noise. This hotel is an open concept and we couldn't even sit in the bar and enjoy a quiet drink, the noise was that bad !!!!!!!!

    5
    « Great Stay »

    We had Great service, the beds & pillows were very comfortable,the rooms very clean. Nice to have underground parking. The free breakfast was plentiful with a good variety, this service allows one to eat and get quickly get on with their day. We ate 2 suppers and the service was great, food very tasty. Close to Foothills hospital & they have a special rate for those spending time at the hospital.

    4
    « Very Good »

    We were very pleased with this hotel. Staff were friendly and accommodating. We enjoyed the breakfast. The room was very nice and clean. We parked our car underground which was very safe and was included. Overall I would recommend this hotel.

  • 4
    « Nite over after Tenors concert »

    We received a 50th anniversary gift from our children to go to Tenors concert in Calgary..We decided to make an evening out and not try to drive 2 hours after the concert so ....We had a great evening out with a nice dinner out, then listening to good music & entertainment followed by a restful night and complete complimentary breakfast..

    5
    « Best Western »

    Again--a most pleasant stay--clean--quiet-even though there was a wedding on the Saturday night of our stay. Restaurant has a great steak dinner, and very pleasant wait staff. the front desk staff was welcoming and pleasant as usual. this is a regular place for us to stay--close to the hospital where we needed to be and close to main roads for easy access to and from shopping areas.

 

Getting to the hotel ...

All directions
·From: the north. Follow 16th Avenue, Highway 1 West until you reach Banff Trail. Turn right and then immediately left, follow the road around the bend, and turn right into the Best Western Plus Village Park Inn parking lot. ·From: the north. Follow Crowchild Trail, Highway 1A South to Banff Trail, turn left and then immediately right onto the service road, follow the service road and turn left into the Best Western Plus Village Park Inn parking lot. ·From: the south. Follow 16th Avenue, Highway 1 West until you reach Banff Trail, turn right and then immediately left. Follow the road around the bend. turn right into the Best Western Plus Village Park Inn parking lot. ·From: the east. Follow ...

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