Best Western On The Avenue,  Buffalo

4.0/5  - based on 341 guest reviews.
510 Delaware Avenue, 14202-1304, Buffalo, United States - See map
+1 716 886 8333 +1 716 884 3070



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> Room 1

1 adult


Hotel advantages

  • Free parking
    Free parking
  • High speed internet access
    High speed internet access
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Experience the scenic beauty, bustling business centers and exciting attractions of upstate New York while staying at this pet-friendly Buffalo, NY hotel. Located in heart of downtown Buffalo's theater and restaurant district, Best Western On The Avenue is the perfect location for an exciting getaway that has it all. Whether you're visiting the Buffalo Niagara Convention Center, Buffalo State College or the area's many government entities for business, or are in town for your favorite NFL or NHL team at Ralph Wilson Stadium or the First Niagara Center, there's no shortage of entertainment and relaxation options. Fans of the theater often travel to Shea's Performing Arts Center and Kleinhans Music Hall for Broadway shows and performances by the famed Buffalo Philharmonic Orchestra, while shoppers and foodies alike indulge in the downtown area's many shops and renowned restaurants. Travel a bit further and you'll find the beautiful shoreline and a number of country clubs to work on your game. Make the most out of your trip by taking the Peace Bridge to Canada, only a short two-mile drive from the hotel. From there, guests can explore the Canadian city of Fort Erie, Ontario - one of the fastest growing cities in the Niagara region. Continuing north, guests can also discover the amazing Niagara Falls, the most powerful waterfall in North America, and one of the most unforgettable natural wonders you'll ever experience. After a long day of sightseeing or exploring the downtown area, guests feel right at home with well-appointed rooms featuring a number of surprising amenities, including satellite television with HBO®, high-speed Internet access and oversized desks in our upgraded Business Rooms. Guests also enjoy a complimentary continental breakfast, free parking and meeting/banquet rooms for small-to-medium sized events. Ready for relaxation, an unbeatable value and a memorable stay? Make a reservation at the Best Western On The Avenue today and save! Enjoy your stay.

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Room 1

Guest reviews

in partnership withtrip advisor img
based on 340 guest reviews
Certificate of Excellence
Business Business 65
Couples Couples 76
Family Family 107
Friends getaway Friends getaway 52
Solo travel Solo travel 18
Sleep Quality
Best Western On The Avenue,Buffalo
  • 4
    « Good value »

    Stayed there a couple nights. The Staff was helpful and friendly. The room was clean and well maintained. Convenient location. The bathroom entrance felt narrow, but overall the room was spacious. Overall, not a bad place, especially for the price.

    « It's what you'd expect »

    Stayed with friends for a few nights to attend a concert at Canalside. This property was undergoing renovations so it didn't have the greatest atmosphere. Room was pretty typical but staff were very friendly and helpful and the continental bfast was pretty decent. Good location near Allen St bars and restaurants.

    « Just Average Hotel »

    The staff is GREAT, but the rate for what you get is not. Also be ready to be eating Aldias items for Breakfast, how cheap can you get? The internet was almost non working, I had worked of the neighbors internet

    « Excellent accommodation and service! »

    If you are looking for a clean and comfortable hotel for a reasonable rate, Best Western on the Avenue is an excellent choice. The beds are comfortable and breakfast selections are very good. The staff is very professional and accommodating.

    « Buffalo NY »

    This hotel is near the Roswell Park Cancer Institute where I had surgery, and is the best value among hotels convenient to Roswell. While I hope that I will never have to visit Roswell again, I would stay there if I did.

    « Not bad »

    Stayed here for two nights while in Buffalo for some obligations. The hotel staff was friendly and the hotel was very quiet. The hotel is currently going through some renovations (hopefully the rooms are next) but it was still quiet. Plenty of things to do in the area if you're looking for something to do.

    « Newly renovated and great staff »

    New renovations upgraded the look and feel of the hotel. Artwork is on order and is needed to accent the décor. Breakfast was standard light continental and OK. Falt screen TV's need to have a guide provided as it is annoying to flip channels.

    « Don't Stay Here »

    The only positive thing about this hotel is that it's walking distance to the Allentown district. There is nothing else redeeming about this hotel. It is overpriced for the condition of the hotel and amenities provided - there are many better options downtown. The common areas have a musty, old smoky smell and the smell in the room (supposedly non-smoking) was a terrible stale cigarette odor. The rooms are extremely outdated. Mattresses are spongy and uncomfortable, towels are frayed and scratchy, and the shower curtain was disgusting. Basically anything fabric had an appearance and feel that made you not want to touch it. There were stains on the walls and grout in the bathroom was very dirty. We used a towel to clean up some water that had gotten on the carpet, and the towel was dark brown after wiping the carpet gently. A deep clean is long overdue. When we got up to the room, housekeeping was still finishing (at 4pm). The housekeeper actually said that she had only changed bedding on one of the two beds because she thought there was only one couple staying in the room. This is disgusting and indicative of hotel policies that are meant to cut corners and spend as little time and money as possible. Needless to say, we will not be back. For $200/night, there are many better choices in Buffalo.

    « Keep on looking »

    We just left this hotel and it couldn't have been soon enough. Unfortunately, we required a stop over in Buffalo and had to find a place to sleep. After calling around for a few hours, this was the only place available at midnight so we settled, for $179 ($209 after tax and fees). Once we arrived there was no parking available in the lot...and it's not a good area to park on the street. Our room was very dated, dirty and smelled terrible. Towels are thin, bedding is rough and pillows are basically non existent. Carpet and walls are stained and dirty as was the tub, and peeling wall paper. Felt like I walked into a room from 1985. Having just departed 3 day stay in Manhattan from a rate of only $50 more per night and great accommodations, this place is a joke and should be ashamed to admit they charge over $59 for a room. On a positive, the hallways/corridors were updated and the girl at the front desk was super nice and helpful. But that's the only good thing I can say for the place. Please keep driving if you can help it.

    « Horrible Service »

    The hotel staff and very rude and refuse to offer refunds under any circumstances. Even 30 days out from the stay and due to a death- the customer service will not refund a stay. AVOID. When asked if they felt if this is the correct treatment for a customer and if it was how they wanted to be treated they refused to answer. It is all about money, not people.

  • 5
    « Best Western is the best »

    When I am in Buffalo, I would not stay anywhere else but the Best Western on the Avenue. I stay there for business every week, and I truly feel that it is my home away from home. I appreciate the very friendly and helpful staff and the extremely comfortable and attractive room.

    « Very Comfortable Stay »

    Small and cozy. I have stayed at the larger Hotels in Buffalo and was quite surprised at how lovely this stay was. I was there 2 nights and would certainly return to this hotel again when I am visiting in Buffalo

    « Staff are Fantastic!! »

    We had two nights at this central hotel. When we arrived they couldn't find out booking and the only room left was the whirlpool suite - result!! The Manager also gave us his parking pass for Bills football game that night - lovely gesture. The lady at breakfast was so friendly too. Yes the decor is a bit dated and work was being undertaken in the lobby but this did not have any effect on our stay. We would. It hesitate to stay again.

    « Nice Stay »

    Room was quiet and comfortable - decor was OK Lobby was being renovated during our stay which was inconvenient. Staff members were very helpful and professional. Convenient location. Free parking. Breakfast room clean and neat and large. Very good coffee and orange juice and bagels which you don't always find at "free breakfast buffets.

    « Weekend Trip for Family Event »

    Overall for this trip I was not happy with this Best Western in Buffalo, I travel many times during the year to hotels and this just was depressing to stay there. The carpets were dirty, my room floor itself smelled- they need to vacuum and power wash the rugs in the hotel rooms, the beds were not firm, the choices for Breakfast had not changed from the prior time I stayed there. The Tv's are out dated and broken remotes. Just not my go to hotel when I return to the area. Needs major improvements.

    « Nice downtown choice »

    Nice hotel. Outstanding staff that is friendly and helpful. Fun location with a lot to see and do within walking distance. We stayed in the more refurbished rooms on the 5th floor...and would recommend.

    « bad overall »

    not impressed with much. not the best location, service, room appearance. was not happy with the odor as well. smelt like weed. i have booked with best western before and are slowly loosing hope in the company overall.

    « Pleasant stay with excellent service »

    Overall, a "Best Western" level building, although they were in the process of refurbishing the building. However, the staff was great. I have a plug-in electric hybrid, and they reserved a special parking spot for me right next to an electrical outlet!

    « Clean and Friendly »

    A very clean hotel, despite ongoing renovations, with friendly, personable staff. It was in a good location and the room was absolutely beautiful and very, very comfortable. We had a wonderful stay and would absolutely go back in a heartbeat.

    « Staff was welcoming »

    On my recent stay I found the hotel to be clean ( in the process of an update) the staff very welcoming and the location great. The hotel is located near a 24 hour pharmacy and plenty of restaurants. I enjoyed the free parking and location. The only negative I discovered was one elevator for the entire hotel, perhaps that will change once the update is completed

  • 5
    « Stay at Best Western on the Avenue, Buffalo, NY »

    The staff was extremely friendly and helpful, and remembered who the guests were and in which room they were staying, which was nice! They also helped us locate attractions to see in the city. And there was free parking, a real plus in a downtown city hotel!

    « Would Never Stay Again »

    Went with family (several rooms) for a wedding. Elevator broke. Room smelled like smoke. Bathroom and rug in room were dirty. No air conditioning in hallways. Very muggy and hot. Very professional and friendly check in with Theresa. Location was great for us. Great free breakfast available. Newpaper delivered every day. Great express checkout.

    « Nice room, good location »

    We stayed two nights during the Taste of Buffalo. It was a convenient walk to downtown, with lots of restaurants nearby. We had a king whirlpool suite on the top floor which was spacious, clean. They are renovating the hallways which looked awful (bare concrete) but this did not effect our stay. The front desk staff where helpful and friendly. Breakfast was basic - muffins, cereal, oatmeal in packets, english muffins, yogurt, juices, waffle maker etc - but it was convenient. There is a Tim Horton's across the street if you wanted hot food. Overall, it was a decent hotel. I would stay here again.

    « somewhat expensive for the level of accommodations »

    The room we rented offered wi fi, cable tv that was not high def., bed covered with worn and in a condition that begs the question, "is the comforter and bed surround ever changed or cleaned? ; furniture that is soiled and very used, a very soiled carpet, and an air conditioner that was noisy and vents badly needing cleaning, and a phone that emitted various sounds with the receiver hung up. The bathroom was clean except for the splintered and splashed door by some liquid and not washed off. The beds were comfortable, the breakfast was good with all the usual offerings served in a very clean room, the location was convenient, and the staff was very cordial. this hotel served the purpose, but for providing what would have to be called "the basic experience" the daily charge was in my mind high.

    « Pleasant staff makes up for reno inconvenience »

    The hotel is in the midst of renovation in the hallways and some guest rooms. We were advised of this when we checked in, but there was no noise or inconvenience in our room. The hotel is well located for getting around in the city. We were even able to take a long walk to Canalside which we really enjoyed. The staff was incredibly pleasant and very helpful. Their recommendations for local restaurants were great. The breakfast is average with waffles being the only hot option.

    « Oldie but... »

    standard Best Western. Location is ok, rooms appear dark and quite old fashioned. Breakfast is simple. The hotel is OK for a short vacation or business trip - and that's it already. Oh yes, the front desk service is very friendly and helpful.

    « Buffalo - a Delight! »

    My partner and I just spend 5 wonderful days getting to know this great city, and this hotel was perfect - location, staff, convenience. We would highly recommend it. The price is right and the rooms clean and comfortable. Even Simba the grey parrrot in the lobby is a delight! Staff were very friendly and helpful, and we felt we were staying with friends by the end of our stay.

    « feel like family »

    we just love this place .Theresa and Lasandra are two of the nicest gals you ever want to meet They make us feel like family everytime we stay there. They make sure we have everything we need. The entire staff is polite. This property is close to roswell cancer center and easy to drive there. iT is in a great location to just about anything you would want.

    « Wedding »

    We stayed here because of a wedding we were attending. The staff was very friendly, we had a nice breakfast with a good choice of food and the room was very clean and comfortable. We will definitely stay here again!

    « Pleasant stay »

    Great location, friendly staff. Clean rooms. Renovating rooms and hallways will be really nice when completed. Teresa at the front desk was very pleasant and personable. Breakfast area was really nice coffee, bagel, toast, cereal , juices, waffles and fruits!!! Can't forget about Simba, the house patriot!!!

  • 4
    « Nice place to stay! »

    We only stayed one night but enjoyed it. Our room was clean, neat, and even the remote was sanitized. Everyone was friendly and helpful. The front desk printed out directions for us to a restaurant, the zoo, and the Naval Park. The parrot in the lobby, Simba, also entertained us!

    « One night »

    Staff was very helpful and friendly. Lasandra was especially outgoing from booking to check in she was very professional but kept us laughing. The parrot Simba in the front lobby was a nice surprise. The room was clean and tidy and the heat lamp in the bathroom was a plus. Overall great experience I would stay again.

    « Exceptional staff »

    Great place to stay; very pleasant, welcoming and courteous staff... Receptionist, Housekeeping Supervisor as well as house keepers...the atmosphere engaging; give great resturant choices inn the area. Breakfast choices although not a hot breakfast

    « Nice Place »

    In town for our daughters college graduation and stayed here for two nights. Theresa at the front desk is one of the nicest people you could meet. She is that person, that any hotel would want to have greeting people upon check in. She is really good at what she does and should be commended for it. The hotels location is perfect. Downtown Buffalo is a few blocks away and within walking distance. Allentown is right out the front door and it offers many good restaurants and bars. The hotel itself is nice, a little updating may be needed but all in all it is well kept and clean. The free breakfast is okay. The choices seem a little limited, maybe a few more items need to be added. The room that the breakfast is in, is tucked away in the back corner of the hotel. It makes it you feel a little closed in and not so inviting. This is not a 5 star hotel but it is still a nice place I would definitely stay again.

    « Convenient to everything!! »

    The staff at the desk and doing housekeeping was very accommodating and wonderful. The hotel was decorated nicely. I loved the local touch in the elevator. The Parrot in the lobby was also a real surprise and something different!

    « Excellent service and accommodations! »

    The staff was a great help finding me a room during a busy grad week. They were also very gracious and understanding when they found out I was traveling with a dog. Whats more, the hotel was walking distance to multiple excellent restaurants and entertainment venues. I would eagerly stay here again!

    « Staff was great !!! »

    Theresa gets the award for the kindest, easiest to ever work with. I brought 9 students in for a field trip and she did everything she could to make this a great experience. 5 stars to her and the other staff.

    « GOOD STAY »

    The receptionist in this hotel was extremely helpful and welcoming. The room was very nice if a bit quirku. The sink was in the room as was a HUGE bath (you could swim in it) which was a bit strange. The bathroom contained the toilet and a walk in shower. The bed was very comfortable. Breakfast was not to our taste but was adequate.

    « Staff attentive and engaging »

    Staff were awesome and accommodating! The room (with whirlpool) was lovely, as well. We arrived a little early, and due to our booked room not having been cleaned yet, the hotel receptionist kindly gave us an upgrade that was immediately available. Clean, nicely decorated, and very comfortable (with whirlpool!0. We would recommend this hotel to anyone.

    « Good stay »

    Only stayed one night, but hotel was nice. Clean and friendly staff. Building fit in with area, lobby had a friendly, old fashioned feel. Rooms are basic, but comfortable. Bed wasn't terrible but will definitely need to be replaced soon; had a dip in the middle but slept comfortably. Disappointed a little with breakfast- Best Western usually offers hot food as well, this one does not.

  • 4
    « Pleasant Stay »

    I am actually from Buffalo and my friend and I were going to be out and about downtown and instead of driving all over the city I figured we would just stay at a hotel in Downtown Buffalo. I also had a voucher for Best Western to use. It was a nice hotel, a bit on the older side though. Parking lot was small but I guess that is what you get when one stays downtown. Check in and check out process was seamless. Bed was comfy and so were the pillows!

    « Great Epectations Great Service »

    Really nice hotel the desk clerks are so helpful they should be called Ambassators the service was beyond expectations and the food really good at breakfast the internet was fast and there were two of them so it was easy to get on also not only was coffee and tea available 24 hrs but hot chocolate as well

    « Great value, great staff, great location. »

    This is a great location in downtown Buffalo, and a very short walk to 2 great stops - Mothers Restuarant and Fat Bob's bar/pub. The hotel is a great value for the service and quality delieverd, and the staff has always been top-notch there. We have found this to be a great place to stay, and every year we are reminded it was a good choice! Cant go wrong.

    « Untrained staff »

    Hotel in a good location. Receptionist clerks and As Mgr need volumes of training. Being a high end Best Western Rewards member, was NEVER acknowledged on check in---------upgrade or whatever. As Mgr resolved nothing with feeble drivlle.

    « decent hotel for the price »

    We stayed at this hotel for one night while attending the Bruce Springsteen concert. The front desk staff is lovely. Dealt mostly with Theresa and she was terrific - very helpful with directions, restaurant recommendations etc. The room itself was pretty basic - nothing to get excited about but the beds were comfortable and the room was clean. The continental breakfast had an excellent variety of foods and the breakfast room was a good size. The fact that you can get to the First Niagara Centre so easily was the real selling point for us. The metro stop is a five minute walk away on Main St. You can get on there and pay 2 dollars or you can walk up a few blocks to the theatre district and take the metro in the free fare zone. A great deal! Some people I have been reading found the area a little dodgy but I did not feel unsafe at any point. Great hotel if you're in town for a concert or a game.

    « Stayed for Sabres game »

    We stayed the night before an afternoon Buffalo Sabres game. The hotel was fine. I don't go in expecting anything luxurious. The staff at the front desk were great. Room was clean. Free parking for the night and let us leave the car there during the game. I would stay again if the need arises.

    « Great place »

    We stayed in the renovated room, so I'm certain that it made a difference in our experience. Those rooms are nicely done. Service was top notch. Both ladies at front desk are excellent and friendly. Breakfast was surprisingly generous and wonderful. No skimping here. I would stay here again.

    « Good Price/Location »

    A couple of my friends and I stayed at the Best Western on the avenue in Bufallo, New York for a Buffalo Sabres game and a night on the town. The hotel is located Near the Allentown neighborhood; which is filled with great bars and restaurants (including my favorite restaurant, Gabriellas Gate). The hotel is also a 15 minute walk or 5 minute taxi ride to the dancing bars/clubs looked on Chippewa St. The hotel also offers A very basic complementary breakfast (waffles, toast, bagels, cereal) and WiFi. The ladies at the front desk were also very helpful and calling us a Cab and telling us the best places to eat in the city. Overall, I thought that the rooms were clean, however my only complaint is I thought the hallways were dark and a little dusty. Of them that the hotel is a great value and I would definitely stay there if I visited Buffalo, New York again!

    « FRIENDLY, helpful staff »

    Friendly and helpful, courteous staff is what made the difference in this hotel. Internet was also excellent. Room and breakfast service and tea, coffee 24 hours were all good. But what made this experience great were the Front Desk Staff [other staff in breakfast area and cleaners were also friendly] and the fact that the wifi worked perfectly. I would be happy to stay here again and will!

    « short , pleasant comfortable stay »

    Reservation and check in was flawless. Bed was extremely comfortable . Was impressed as i found the snow cleaned off the car in the morning after 10 inches fell the night before. The front desk employees as well as the breakfast supervisor were all pleasant and professional.

  • 4
    « Overnight Visit »

    Room was clean and comfortable. The night person at the front desk was helpful with dinner suggestions and friendly to talk to. The day person was helpful with directions and check-out. I did not utilize any of the facilities except for the breakfast. I just had cereal so I cannot offer an opinion.

    « Exceeded Expectations »

    I usually stay at higher tier hotels but was looking to economize this weekend and stayed at the Best Western On The Avenue. My only requirement was a clean room and reasonable location, and I was pleasantly surprised of the engaging front desk staff, the quality of continental breakfast (including make-your-own waffles), the free overnight parking and the personal touch of Simba the Parakeet in the lobby. While this hotel doesn't have gyms or restaurants, it has everything you actually need for a good night's sleep.

    « Great Stay »

    The staff was very nice staff. Area was a little sketchy but easy to hop on the train at the Allen/Medical Station to get to Canalside and the Buffalo waterfront or north towards University at Buffalo. Allen Street has great bars and restaurants. New years day they had a special breakfast with omlets to order. They were delicious.

    « New Year's Eve on the Avenue »

    My friend and I truly enjoyed our stay and was treated royally. Our room was clean, the bed was perfect and the breakfast was a catered special New Year's Day treat! Treat yourself to a great nights stay at you local BEST WESTERN HOTEL.

    « Great Stay on New Years Eve »

    Traveled to Buffalo for New Years Eve to see the Sabres play the Islanders. Always a special night at that arena. Picked the Best Western on the Avenue to be downtown so we wouldn't have to drive. A few short blocks to the LRT and then downtown. Teresa at the front desk greeted us with a big smile and a Happy New Years. Good start. Found a room so we could check in early. Gave us a map for the LRT and some recommendations. We even had to agree to some sort of code of conduct because of New Years Eve. No problem. Room was nice and clean. Internet worked fine. Bathroom spotless. Staff was all friendly. Some noise but no bad. Breakfast in the morning was the usual plus made to order Omelettes with all fresh ingredients. Nice start to the new year. The chef was excellent with everybody. Check out was fast and a cheery Have a Nice Day from Teresa. Highly recommended.

    « Never again... »

    Firstly I got to the hotel at 4 30pm. guess what? Yep room not ready. The chick at the desk was cool enough to upgrade me.... What a mistake!! It was on the ground floor and noisy as hell!! Jack hammer out side my window all day. Relentless hammer pounding all day above me!! I was pissed. Also kids running up n down the hallway very early.... And maids Chit chat at 730am.....loud!!!

    « Great staff, great location »

    The staff at the hotel is top-notch. They always make me feel at home. The newly remodeled rooms are fabulous. The most comfortable night's sleep! The location is excellent and all amenities are nearby.

    « Very Satisfied »

    I was very satisfied with my stay on both occasions that I needed to stay there. I recommend this hotel ! Simba the parrot is an added bonus in staying there. It was clean and located in an area that is in working distance to nice bars and restaurants. The staff was always pleasant and helpful.

    « In town for the Bills game »

    Nice hotel, clean, and friendly staff. Free breakfast with cereal, bagles, and fresh waffles. Close to a lot of bars and restaurants and in a nice area. Walking distance to bars and not too far from the stadium.

    « Very family owned hotel in good location. »

    The Best Western on the Avenue is in a great safe location of downtown Buffalo and is run by very friendly staff and managers. The rooms are very clean and have all the amenities you need. I have been several times and have no problems during each stay.

  • 4
    « Comfortable »

    Good clean comfortable place to stay for one night , staff friendly which supplied a very nice breakfast with good selections short drive to the railway station . Recommend as a transit stay in a friendly town

    « Dissappointed »

    Would not stay there again. The room was not a good value for the money. I would have gladly spent the extra to upgrade to a non smoking facility such as a Hilton Garden Inn or a Marriot. The bathroom was not properly cleaned prior to our stay. We stayed at the room to be close to a specific event and it would have been worth it to stay elsewhere and drive further to the event.

    « Great for business »

    Had a great large modern room. Quiet hotel only 15 walk to City hall.The staff were very friendly and helpful. There is good free internet and a PC with free laser printer. The breakfast food was adequate and tasty, my only issue was eating on paper plates and plastic cutlery. I would definitely return. NB Get a renovated room.

    « The Place to Stay in Buffalo »

    The rooms are very comfortable and quiet, and staff members are professional, but warm and friendly. It has a small-town feel in the middle of a busy city. Whenever I am in Buffalo, I stay at the Best Western on the Avenue. It's a great place to stay.

    « Beginning of Vacation! »

    We arrived to the BW in Buffalo around 6:30 p.m. and were greeted warmly by a front desk staffer and their beautiful parrot Simba in the front lobby. The room was clean and comfy and looked newly decorated, although as I had read in another review, it did have the "bathroom" sink outside the room, separate from the toilet and shower area. The shower was great but from the outside, my husband said it sounded like a locker room shower! The room contained both a mini fridge and microwave. The TV was not HD and we couldn't find a guide to stations via the remote. Unfortunately, we were only spending the night there and would not be staying long enough to sightsee. The "Avenue" was quite delightful though...many old mansions along about a four block area which were charming to view, although some had clearly been redone into a variety of different types of offices. Breakfast was good enough, just simple options but enough to get us going. Buffalo seemed fun enough to visit again with a longer stay planned. We would definitely stay here again!

    « Wonderful »

    I fine this place always wonderful from the house keeping crew to the front end crew , food always good and clean. If you look at prices in area this Hotel is well within range of a good price.It's downtown so you can walk , take cab or go anywhere within the city with a short drive

    « Great Hotel at Great Price »

    Very pleasant staff and check in without a hitch. Continental breakfast had a nice selection on foods. Wifi very good, especially for watching movies on the I pad. Parking was limited but there was an additional lot that we could use. We found the room clean and pleasant. Would stay here again because of location to downtown Buffalo and reasonable cost

    « Friends Trip »

    This was in a great location. There where many bars, restaurants and shops right around the corner in the Allen town district. And the night life scene on Chippewa St was within walking distance. There was also a decent breakfast served each morning.

    « The Staff are outstanding »

    We arrived at the hotel at about 7am after flying from JFK after previously flying from the UK, for the Bills game. On arrival the lady on reception as very kind and helpful in storing our belongings in order that we could get off to the game. Her attitude set the tone for all of the rest of our one night two day stay at this hotel, from receptionists to housekeeping staff to the assistant manageress, non of whose names I can remember, they were all a credit to the hotel. The hotel itself looked fairly new, was very clean and tidy and a good continental breakfast was available. The room was spacious, spotless and beds exceedingly comfy. All in all we were more than satisfied with this hotel and if we visit Buffalo again we would be looking to stay here.

    « Perfect for our needs »

    The hotel was conveniently located and perfect for our needs. Staff was helpful and friendly. Rooms were better than expected for a value hotel. Parking is a bit tight. Our second night we had to park in overflow lot, which is not as well lit as the hotel lot, and the security camera coverage is not quite as good, but we had no problems. There is also a security guard making hourly rounds in the parking lot. We chose this hotel because it was pet friendly, and we were travelling with our dog. We would stay here again.

  • 4

    I stay at the Best Western on Delaware Avenue in Buffalo twice a year and find the Staff are very helpful and polite. Theresa and Dawn will greet you at the front desk and will help you with anything you need. Ask for the new renovated rooms. The new bathrooms are amazing!


Getting to the hotel ...

All directions
·From: The west or south. Take New York State 90, take Exit Route 53 (190 North), Exit 7 (Church Street). The second light is Delaware turn left. Go approximately nine blocks and the Best Western On The Avenue is on the left side. ·From: The north. Take Interstate 190 South to Peace Bridge/Porter Avenue Exit. Left on Porter 4 blocks, becomes North Street. Then take a right on Delaware. The Best Western On the Avenue is two blocks on right. ·From: The east. Take New York State 90 into Buffalo area. Go through Williamsville tollbooth, 1. 50 miles Exit 51W onto Route 33 Downtown. Exit Goodell, go past seven traffic lights, turn right on Delaware Avenue. The Best Western On The Avenue is 1. 50 b...

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