Room 1
Room 2
Room 3
Promotion code

Best Western Stil Hotel, Bucarest

63 Nicholae Caramfil Street, 014412, Bucarest, Romania - See on a map
Best Western Stil Hotel - Exterior view The Best Western Stil Hotel is ideally located in the center of Bucarest. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Best Western Stil Hotel is located at the entrance of the most elegant residential neighborhood in Bucharest with villas, parks, restaurants, terraces, sport fields that trigger one's attention. The advantages of the position facilitate the access to the main administrative headquarters and to the travelers transit areas such as the airport, the railway station etc. Best Western Stil Hotel offers to its guests 30 rooms with all facilities: air conditioning, wireless internet, international line telephone, TV with remote control, cable/satellite TV with all news channels, laundry, parking lot, concierge, smoke detectors, and an advanced system for preventing fires. STIL Restaurant addresses to its guests as well as to general public offering buffet breakfast, business lunch and dinner with a la carte menu. Only 2 minutes away from Stil Hotel there is the biggest park of Bucharest, Herastrau, which is the ideal choice for training or just for taking a walk and enjoying the nature. Only 5 minutes away from the hotel there is a sport base with tennis courts. You can relax and enjoy the beauty of the Herastrau Lake using the sailing boats that can be rented.

Best Western

Stil Hotel

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

Hotel advantages

  • Restaurant
    Restaurant
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
  • Massage services
    Massage services
  • Onsite laundry
    Onsite laundry
Show More Show Less

Guest reviews

In partnership with tripadvisor fr
based on 90 guest reviews
NOTE ISSUED
Excellent
15
Very Good
29
Average
29
Poor
12
Terrible
5
REFER TO NOTICE
Business Business
59
Couples Couples
8
Family Family
3
Friends getaway Friends getaway
5
Solo travel Solo travel
11
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Very nice hotel"

5
danielaB8735YY, Bucharest, Romania 13/06/2020

I stayed here for 2 nights,everything was new,this year they changed the furniture and the services were very good!also very good food!i will stay here everytime i will visit bucharest!it is situated in a good area in the city.

Bogdan ARSENE, General Manager at Best Western Stil Hotel, responded to this review
Dear Daniel, Thank you so much for your kind words. We are glad to read that you have enjoyed your recent stay with us and especially that the team has taken good care of you. Allow me to share your review with them, in order to further encourage them creating memorable guest experiences. Looking forward to welcoming you back in the near future at any of our Best Western hotels around the world. Best regards, Bogdan ARSENE General Manager Best Western Stil Hotel

"Good hotel"

5
jetah2020, Tirana, Albania 23/01/2020

Last 3 years i used to go at this hotel. It is situated very good. The staff is very friendly, the breakfast is good, the hotel is clean. The hotel is near the exhibition center, near harcul de triumph, near shopping center. I really enjoy stay at this hotel. See you soon ;)

BogdanARSENE, General Manager at Best Western Stil Hotel, responded to this review
Dear Guest, Your recognition of the service provided by the team is appreciated and will be shared with them to further encourage them creating memorable experiences towards our guests. You gave us the biggest compliment possible. We are working hard to create an hybrid hotel that isn't just a place to sleep, but somewhere to work & relax; to meet like-minded people and get inspired; somewhere with free Wi-Fi, comfortable furniture, and a great bed to crash in at the end of a long day; somewhere to feel at home the moment you walk through the door. Looking forward welcoming you back home again soon! Kind regards on behalf of the team, Bogdan ARSENE General Manager BEST WESTERN STIL Hotel

"Good situation"

5
uniont421, Tirana, Albania 23/01/2020

Is a good hotel, with good situation, is clean, good breakfsat and friendly staff :) At this hotel i feel like home. On february i will be again ;) Nearby you have Promenada mall where you can go by walking. See you soon

BogdanARSENE, General Manager at Best Western Stil Hotel, responded to this review
Dear Guest, Thank you for choosing to stay at the Best Western Stil Hotel and for recommending us to future guests. We are very fortunate to work with a highly trained, professional hospitality staff - the best there is. We will be sure to share your terrific comments with our team members. Wishing you all the best and safe travels. Sincerely, Bogdan ARSENE General Manager BEST WESTERN STIL HOTEL

"Very enjoyable stay"

5
User 05/12/2019

Very comfortable, cosy and modern interior. The staff are very helpful and attentive staff. I would definitely recommend this hotel to anyone visiting Bucharest. The location is very convenient for business trips too as it's very central

BogdanARSENE, General Manager at Best Western Stil Hotel, responded to this review
Dear Victoria, We appreciate you for choosing our hotel every time you are visiting Bucharest. Thank you so much for your kind words. Great to read you have enjoyed your recent staying with us and especially that my team has looked after you well. Allow me to share your review with them to further encourage them creating memorable guest experiences. Looking forward welcoming you back in the near future. Sincerely, Bogdan ARSENE General Manager BEST WESTERN STIL HOTEL

"Working trip "

4
Seanbmd, Central Florida, Florida 18/11/2019

The hotel is small but is well located for business The staff are very friendly and helpful too me always a great welcome and professionalism Very close too park and big shopping mall Rooms small but functional

BogdanARSENE, General Manager at Best Western Stil Hotel, responded to this review
Dear Sir, It is great to read that you enjoyed your recent stay at our hotel. Our team strives to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We are also happy our terrific location close to Herastrau Park and in the middle of the business district was perfect for your plans. Thank you for choosing Best Western Stil Hotel, and we cannot wait to welcome you back! Best regards, Bogdan ARSENE General Manager BEST WESTERN STIL HOTEL

"Negative experience. Stay away"

1
CatalinaSiegfried, Hunedoara, Romania 27/10/2019

Bad smell in elevator, bad smell in the room. The smells were different, which indicates the problems are numerous. Noisy, uncomfortable, small room. Low quality bed. Warm water did not function in my bathroom. Neither in the evening nor in the morning. This means I missed breakfast and I missed my morning appointment and had to suffer negative consequences. It is exactly the experience that you DO NOT WANT. This is why I say: stay away from this hotel!

BogdanARSENE, General Manager at Best Western Stil Hotel, responded to this review
Dear Mr Siegfried Muresan, Thank you for sharing your experience, though your reaction comes as a total surprise, especially after a series of uneventful and satisfactory stays at Best Western Stil Hotel during the last years. I personally talked to you and you never once mentioned any complaint regarding our facilities or our services. Please allow me to clarify a few aspects regarding the situation you are referring to: On Sunday morning, after 2 nights spent in our hotel (from a total of 3 nights), you informed our front-desk that the warm water in your room is not working. Unfortunately, there was a technical malfunction in the neighborhood. The problem was handled within the hour by the water supply company. We agreed that you should be offered an appropriate compensation for the inconvenience you experienced, however, we found your persistent request for full reimbursement of your reservation to be disproportionate. We offered to refund the last night, as well as a reasonable discount for the other 2 nights in which you were our guest. My colleague also offered to send you breakfast in your room. You declined all of our offers, insisting for a full reimbursement. We understand the discomfort you experienced and we apologize, even though the malfunction had nothing to do with our hotel, but the local water supply network, that is very old and in need of modernization. Even though you deeply hurt our business with your complaint, we'd still like to be friends, and we do hope we will have the opportunity to change your opinion of us. Sincerely, Bogdan ARSENE General Manager BEST WESTERN Stil Hotel

"It's enough "

5
742okayt, Antalya, Turkey 13/10/2019

It's a quite small but a sweet city hotel. Despite the small restaurant there is more than enough breakfast. small but not a problem for a two night stay. The staff is friendly, the rooms are clean and it is a small cozy hotel completely in the center of town. Highly recommend for short stays.

BogdanARSENE, General Manager at Best Western Stil Hotel, responded to this review
Dear Guest, Thank you so much for confirming to others what a great choice the Best Western Stil Hotel is! We strive to provide an outstanding experience to all of our guests, and we are delighted to know we accomplished this while you were here. We appreciate you highlighting the key features of our property and hope to be your first choice every time you visit our area. We always strive to offer special rates to our guests that decide to return to our hotel. Sincerely, Bogdan ARSENE General Manager BEST WESTERN STIL Hotel

"Not a great experience. "

2
kenpeterson, San Diego 01/10/2019

Writing this with a nice headache from being so tired. Got about 4 hours sleep last night at the Best Western. The only real reason to stay here is to be close to the airport. It's a decent 3 star hotel, nothing really stands out, but $80 is way too expensive for a 3 star hotel in Bucharest. Small rooms. Clean. English speaking staff. Nice breakfast. Arrived in the afternoon, threw my bag on the bed, and left. Got back at 3AM and discovered all the problems. AC didn't work, just blew hot air, but I was undressed in bed before I figured that out. Then, the street noise was awful. At least 3 times a loud car, horn or motorcycle woke me. Even with the windows shut. Then the room was right behind the lighted marquee, and light and insect noise was not good. Do NOT accept a room facing the street in this hotel. I had of change of plans and needed to stay an extra day, but I packed up and am headed to ibis. Same 3-star amenities for 30 euro less.

BogdanARSENE, General Manager at Best Western Stil Hotel, responded to this review
Dear Mr Peterson, Thank you for taking the time to write a review about your stay with us. While we are happy to read you appreciate our staff activity, we are sorry we failed to make you as comfortable as possible. Regarding the ventilation issue that you are referring to, our hotel, like the majority with centralized ventilation system, can't provide air conditioning during cold periods. We would welcome an opportunity to restore a favorable impression the next time you are in Bucharest. Sincerely, Bogdan ARSENE General Manager Best Western Stil Hotel

"'Not Great, Not Terrible'"

4
Cosmin C, Timisoara, Romania 10/07/2019

If you don't want to spend hours on your way to/back to the airport, and stay in a mid-range hotel, I would say it's a good choice. If I add the fact that the subway station is in five, maximum ten minutes walking distance, good becomes very good. The building looks kind of "industrial", not sure if the initial purpose was the actual one... And a little bit neglected. The rooms are large enough, the furniture is not that new, but still in a OKish shape. The bed (the wooden structure) was somehow not correctly assembled, there was an annoying noise every time I turned from one side to another. Considering the nearby and very crowded street, the soundproof windows are a blessing. The bathroom, on the other side, seems to be renewed, I like it. And for this reason it gets the fourth star. Basic breakfast, nothing special, but OK. And fresh. The staff is very, very friendly and helpful.

BogdanARSENE, General Manager at Best Western Stil Hotel, responded to this review
Dear Sir, It was a pleasure having you with us at the Best Western Stil Hotel. We are glad we met most of your expectations and that you especially appreciated our staff. We appreciate you highlighting the key features of our property and hope to be your first choice every time you visit our area. We always strive to offer special rates to our guests that decide to return to our hotel. Sincerely, Bogdan ARSENE General Manager BEST WESTERN STIL Hotel

"Not a four stars hotel"

2
Dana78, Vienna, Austria 23/05/2019

Decent, basic, nothing special kind of 3 stars hotel, located at the entrance of Bucharest, as you drive from the airport. I chose it as it was closest to my job, but would think twice before booking again. The furniture is worn out, the mattresses hard and the services basic. For 3 nights I found 2 cotton pads in the bathroom for makeup removing. Last night nothing - they probably decided I used too much of it.. Breakfast is basic, with some food having quite a strange taste (e.g. green olives) and the juices soo sweet that make me seriously question their quality. What I most dislike in small hotels is having someone chasing me in the morning at breakfast and asking about my room number. I would understand this in a big hotel but in smaller I expect a better customer service and intimacy and I assume that, as you have seen me for 4 mornings already you would remember me as your customer. For a 3 stars hotel I would have given an Average, for 4 stars it is definitely a Poor rating. At least the bathroom was clean, as my colleague concluded..

BogdanARSENE, General Manager at Best Western Stil Hotel, responded to this review
Dear Madam, Please accept our apologies for your unsatisfactory experience at our hotel. We appreciate your candid feedback and apologize that we were not able to meet your needs during your stay. Comments like yours are invaluable to make necessary improvements. We are reviewing procedures with our staff in order to prevent similar circumstances from being repeated. Our entire team genuinely cares about providing a superb experience for all of our guests, so we hope to have the opportunity to prove this to you on a future visit. Sincerely, Bogdan ARSENE General Manager BEST WESTERN STIL HOTEL

"The Restarurant was closed!"

3
Kaz D, London, United Kingdom 08/02/2019

I arrived at the hotel late afternoon, to be told that the restaurant was closed! I asked why? They said it's not open all the time, and it depends on how many guests they have in the hotel. Furthermore my tiny room was facing the street, with sirens blasting away through the night from police and ambulances! So much for the double glazing. And yet when I booked this hotel, it boosted about the wonderful Manhattan Restaurant, I was looking forward to dine here. Even in the room, it had the opening times of this restaurant. There was no apology from the lady who checked me in, just a long look. I also went on to say that I'm leaving at 07:00 the following day, the receptionist just said " Breakfast is not open until 07:00" again no apologies just a long look. The bell boy was polite and escorted me to my room. The room was very small, and fridge was dripping inside. The following morning when I went down around 06:40, to check out, a very nice member of staff Raluca Graure greeted me. I expressed my anger about the restaurant being closed and no breakfast. Raluca was very quick and made a call to the kitchen to make some sandwiches and offered me coffee before my taxi arrived. And more to the point apologized to me. It's a shame the person the previous wasn't so polite, and didn't think to ask me if I'd like a take away breakfast etc. I'm very disappointed at this hotel, very mis leading with the restaurant!

BogdanARSENE, General Manager at Best Western Stil Hotel, responded to this review
Dear Mr Kaz, Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. I was actually waiting for your reply after our email conversations, in which you advised that you will also write on Tripadvisor. At the moment of your stay, our on-site Restaurant was, indeed, open only for breakfast and lunch and I'm sorry to hear that this ruined your stay. Luckily for the majority of our guests, there are more than 5 restaurants to choose from, all within 1 to 3 minutes walking distance from our hotel (that also deliver). Thank you for recognizing Raluca's efforts to provide breakfast out of official working hours. Take care! Sincerely, Bogdan ARSENE General Manager BEST WESTERN STIL HOTEL

"Back to the 70'"

4
David N, Copenhagen, Denmark 15/01/2019

Small hotel with very helpful staff who had good English knowledge. Room not worn but very old style. Bathroom updated with nice interior however most was done with a sledgehammer which was a pity. Small breakfast restaurant with reasonable but limited assortment.

BogdanARSENE, General Manager at Best Western Stil Hotel, responded to this review
Dear Sir, Thank you for staying with us - we appreciate your business! It's great to know you had an overall pleasant stay. We appreciate your feedback regarding the room décor and we are planning a huge makeover in the near future. We hope to see you back soon! Best regards, Bogdan ARSENE General Manager Best Western Stil Hotel

"No way 4 but a 3 star hotel, and not the "best" in that category either..."

2
User 15/11/2018

First of all, I was just not given the room-type (king size double) that was booked and confirmed (!), but a very small one (room51). Which is fine, if you want to be reminded on your college years, but you may not be in that mood. Very far from a 4 star experience anyway. Warm water(!) just randomly comes and goes in the shower (again, college years...), along with water pressure(!). There was a weird smell also coming from the ventilation system in the bathroom, not pleasant at all. Hairdryer is a joke, bring your own one. The bed and the feel of the mattress is obviously dependent on everyone's individual taste, I did not enjoy a relaxing sleep either unfortunately. Finally, the breakfast is delivering the very minimum that can still be considered as "acceptable"; expect no wider selection, nothing special whatsoever. Overall, this felt like a place to avoid and not to come back.

BogdanARSENE, General Manager at Best Western Stil Hotel, responded to this review
Dear Guest, Thank you for sharing your candid evaluation. We apologize for not living up to your expectations and regret the inconvenience it caused. Your feedback is appreciated as it will help us improve our service moving forward. We hope to have the opportunity to redeem ourselves on a future date. Sincerely, Bogdan ARSENE General Manager BEST WESTERN Stil Hotel

"Ok place"

3
Phil S, Mississauga, Canada 06/08/2018

This bestwestern hotel is ok people are friendly the rooms are small to what we are use to it is located reasonable but the parking is bad as they don't have their designated parking for the hotel the breakfast that comes is reasonable

BogdanARSENE, General Manager at Best Western Stil Hotel, responded to this review
Dear Guest, It was a real pleasure having you as our guest on your last stay in Bucharest. We hope to welcome you back again soon! Sincerely, Bogdan ARSENE General Manager BEST WESTERN STIL HOTEL

"Not too exciting a stay!"

3
Wootze, Richmond Hill, Ontario, Canada 12/06/2018

The hotel is adequate but not impressive. We stayed for two nights as part of a large tour group. Breakfast is adequate but Wifi on the upper floors is rather weak. Nothing special and it is not a particularly memorable stay.

BogdanARSENE, General Manager at Best Western Stil Hotel, responded to this review
Dear Guest, Thank you for your review and for choosing BEST WESTERN STIL Hotel. We look forward to welcome you back next time you visit Bucharest. We always strive to offer special rates to our guests that decide to return to our hotel. Sincerely, Bogdan ARSENE General Manager BEST WESTERN STIL Hotel

"Business trip"

4
miab653, Brno, Czech Republic 04/04/2018

I stayed here in February during my business trip to Bukurest. Neighborhood is quite dirty, no special restaurants around. The hotel itself is clean, but you can here everything what is happening at the hallways. Staff was very helpfull and nice. Could be more variety in the breakfast offer.

BogdanARSENE, General Manager at Best Western Stil Hotel, responded to this review
Dear Guest, Thank you very much for taking the time to comment on your stay. It is a pleasure to see that you appreciate all of our staff efforts offering guests an amazing experience. BEST WESTERN STIL HOTEL is situated in the north of Bucharest, on the way to the airport. The Herastrau Park and lake are located directly behind our hotel, where you can rent bikes, use the tennis and golf courts, take a boat ride or visit the many terraces and exclusive clubs, including the Hard Rock Café. There are only 3.4 km to Victoriei square, where the Romanian Government is located, and we would gladly recommend a stroll, almost all the way takes you through the two parks en route. We look forward to welcome you again!

"Horrible "

1
User 01/03/2018

Horrible hotel, with an incredible 4 star rating. First of all 3 stars is also a bit of overstatement. A night without heat, with hot water. Breakfast worthy of a 2 star hotel. Cleanliness also not a strong point. Cutting the bathroom 's door to make sure it closes... priceless.

BogdanARSENE, General Manager at Best Western Stil Hotel, responded to this review
Dear Mr Dorian, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Unfortunately, due to the very bad weather conditions we experienced a power failure to our heating system. We were able to fix it in a very short time. At 7.10am we received your complain and at 7.50am (after 40 minutes) everything was functional. We hope that you will consider staying with us again, in order to give us an opportunity to offer you superior quality services. If I can provide any assistance, please don't hesitate to contact me directly at +4021.233.39.90 Sincerely, Bogdan ARSENE General Manager BEST WESTERN STIL HOTEL

"For business, okay"

4
User 23/10/2017

Have spent 2 nights in this hotel. The first thing that will welcome you (not taking into account smiling bellboy) is really small reception. Then you realize, the hotel itself is relatively small - 5 floors with 5 rooms I guess. But it has everything you need for business purposes, bed, wifi and breakfast. My only negative comment is related to the windows - basically it has no sound barrier, so during the night it is very noisy from the street. With the earplugs, everything will be okay :) For the price and business trip, I would go there again.

BogdanARSENE, General Manager at Best Western Stil Hotel, responded to this review
Dear Guest, Thank you for choosing to stay at Best Western Stil Hotel and for sharing your positive experience with us. We strongly believe that the particular size of our hotel, though small, offers us an advantage compared to other very big and crowded hotels. We highly value client's privacy and we take point on offering our guests customized services and extra care every time they visit our hotel. Rest assured your comments regarding the windows have been taken into serious consideration and will be addressed accordingly. On your next visit we will be sure to allocate you a room not facing the main street. We look forward to welcoming you again soon! Sincerely, Bogdan ARSENE General Manager BEST WESTERN STIL HOTEL

"Ok for a couple of night - for business"

3
Marco A, Munich, Germany 21/10/2017

I had the opportunity of staying at the Best Western Stil for a couple of nights in October. Room is quite big, although the wardrobe space is limited (not a problem for me but need to point that out). It is clean but some things can be improved (it is a 4 star hotel), like the electric plugs that are not correctly fixed in the wall. Quality of sleep was in my case really bad, not because of the bed (actually this was pretty good) but for the temperature that was too high, and I was not able to set it correctly, so I had to sleep with the window open (the hotel is on a big road, so in the morning starts to be pretty noisy). Reception is pretty small, there is no lobby (just a small couch). Breakfast room is also small, and the breakfast itself is just ok, I expected more. Food is in a small corner, and the choice actually is not so big. Location for me worked fine (close to the office) but, if you are planning a visit to the city, city center is not close, you need to walk around 15-20 min to reach the closes metro station and then it is a 10 min ride. Taxi during the day, in my opinion, is not recommended because of the traffic.

BogdanARSENE, General Manager at Best Western Stil Hotel, responded to this review
Dear Guest, Thank you for taking the time to comment on your stay. We are glad you appreciate the overall comfort of the room. Due to a recent hotel renovation there are still small issues to be remedied such as the socket which we will attend to promptly. Manhattan restaurant is indeed small, but the upside is that it provides an intimate and pleasant atmosphere. Our restaurant provides at breakfast, on a daily basis, the following items: omelet, omelet with ham and cheese, fried eggs, boiled eggs, sausages, bacon, ham, smoked pork, salami, salt cheese, cheese, melt cheese, butter, tomatoes, cucumbers, ratatouille, oranges, apples, kiwi, bananas, compote, cornflakes, cereals with cocoa, yogurt, fruit yogurt, chocolate pudding, vanilla pudding, honey, jam, milk, tea, coffee, orange juice, grapefruit juice, apple juice, French toast, bread, pastry & some other seasonal products. Moreover, some of the items are made upon request by our chef. On your next visit we would really appreciate any suggestions you may have regarding the breakfast options. If I can provide any assistance, please don't hesitate to contact me directly at +4021.233.39.90 / office@hotelstil.ro Sincerely, Bogdan ARSENE General Manager BEST WESTERN STIL HOTEL

"Best Hotel to stay In Bucharest"

5
User 30/09/2017

I have stayed in this hotel for 15 days during my official visit Romania. Its situated in an awesome location. Staffs are very polite and helpful. All staff including the manager is very good and helpful. Shops and restaurants are nearby so you can have your food and daily easily.

BogdanARSENE, General Manager at Best Western Stil Hotel, responded to this review
Dear Mr Pradipta, Thank you for your kind review and for choosing Best Western Stil Hotel during your stay in Bucharest. We were honored to have you with us and we really appreciate your positive feedback regarding your stay. We look forward to have you back as our special guest. Sincerely, Bogdan ARSENE General Manager BEST WESTERN STIL HOTEL

"Just one night"

3
Costel_Ghe, Galati, Romania 27/05/2017

I spent one night in the hotel. In good position for north of Bucharest. The hotel is clean, big size rooms and have very friendly staff. Wi fi connection was ok. The restaurant is ok, with reasonable prices. It's good value for money.

BogdanARSENE, General Manager at Best Western Stil Hotel, responded to this review
Dear Mr Gheorghe, It was a real pleasure having you as our guest. We are glad that you appreciate all of our staff's efforts offering guests an amazing experience. We hope to welcome you back again soon! Sincerely, Bogdan ARSENE General Manager BEST WESTERN STIL HOTEL

"Few good points"

2
User 02/03/2017

Chose due to the proximity of our office, clean enough, but room very small, acceptable breakfast service. Restaurant cheap but anonymous. Kind personnel. Price\\quality poor. I will suggest it only if you need to stay on this part of Bucharest.

BogdanARSENE, General Manager at Best Western Stil Hotel, responded to this review
Dear Guest, Thank you for your sincerity and for sharing your opinion with us. We are glad that you enjoyed our breakfast and that you appreciated the professionalism of our staff. We are sorry that the size of the guest room didn't rise to your expectations, next time please try one of our King rooms as they are more spacious and we hope that you will feel more comfortable. Thank you again for your review and we welcome you back as our guest next time you visit Bucharest. Sincerely, Bogdan ARSENE General Manager BEST WESTERN STIL Hotel

"Worst ever hotel i have been there"

1
MP R, Munich, Germany 22/02/2017

Its horrible! smells alot! Bad service! Very ugly and old! Lift i too slow to go up or down! Breakfast horrible! I will never use this place again neither will recommend anyone to stay here so please avoid going here if you expecting something nice

BogdanARSENE, General Manager at Best Western Stil Hotel, responded to this review
Dear MP R, On behalf of our entire team, I would like to apologize for not exceeding your expectation. We would highly appreciate if you could contact us at office@hotelstil.ro to tell us more about your experience with us. Sincerely, Bogdan ARSENE General Manager Best Western Stil Hotel

"Both pros and cons"

3
C C, Iasi, Romania 21/12/2016

Chosen because of the proximity to the office building I had to visit during my stay in Bucharest. Cons: - noisy room doors, especially during night hours. - heating (air conditioning set on heat) barely gave any heat and it's very noisy. Had to leave bathroom door open for heat to come from the radiator. - bathroom smell is not very nice. - shower drain works poorly and I had to stop my shower half way through to wait for the collected water to drain. - 4:3 ratio tv with not even 720p resolution. - the elevator is terrible. The hotel has only 5 levels + 2 underground levels. It take literally 3-4 minutes to reach from ground floor to the top floor. - no parking space, but I traveled by plane and didn't need one. Nevertheless they have to do something about this. - they use old fashion keys, not card. The problem is they attach a key ring to it that is ridiculously big and heavy. Totally unnecessary. I recommend the hotel manager to remove this trinket. - not really a 4 stars hotel. Pros: - helpful staff - big size rooms - pretty clean - carrefour market in 100 meters away - "jerry pizza" and "La placinte" 200 meters away. I served lunch at the second one and it was delicious.

BogdanARSENE, General Manager at Best Western Stil Hotel, responded to this review
Dear Guest, Thank you for your review and for choosing BEST WESTERN STIL Hotel during your visit in Bucharest. We have taken into account all your suggestions, for which we kindly thank you. We are glad to announce that we have finalized all renovation work. We have replaced the elevator with a faster model, we are currently half way through replacing all the televisions with large screen smart tvs and we have changed the access system with state of the art card access. We look forward to welcoming you again. Sincerely, Bogdan ARSENE General Manager BEST WESTERN STIL HOTEL

"Not WORST WESTERN Stil Hotel"

1
User 20/10/2016

4 Stars... Maybe 2. First of all, no parking place. I had to find a place at about 300m away. Imagine if you have a lot to carry. The staff is nice, nothing to complain about it. The room smells like the toilet was never cleaned. The furniture is not cleaned. One could see the spills near the tea boiler. In the morning I wanted to wash my teeth, but the water was salty. Then when I wanted to take a shower in the morning I had a worse surprise: The water was cold and when I wanted to switch to warm water, brown water started to flow, first dark brown, then ... just brown, and STIL ( :) ) cold. AVOID this so called Hotel... at any cost. Better sleep in your car.

BogdanARSENE, General Manager at Best Western Stil Hotel, responded to this review
Dear Mr Sergiu, Thank you for taking the time to comment on your stay. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +4.021.233.39.90 Sincerely, Bogdan ARSENE General Manager Best Western Stil Hotel

"Good Solution for a couple of nights"

3
Shavlick, Vienna, Austria 12/10/2016

I spent a few night in the hotel. It's good value for money, simple breakfast, very good people at the front desk who will help you with any request. If you need to get to the city center, grab the metro which is 10 minutes walk. Very Close to the park, 10 minutes walk form a huge shopping center and quite important 15-20 minutes from the airport.

BogdanARSENE, General Manager at Best Western Stil Hotel, responded to this review
Dear Guest, Thank you for sharing your experience with us and we look forward to welcome you back next time you visit Bucharest. We always strive to offer special rates to our guests that decide to return to our hotel. Sincerely, Bogdan ARSENE General Manager BEST WESTERN STIL HOTEL

"Close to Floreasca Business Park but away from City Centre"

4
User 07/09/2016

Perfect place if you are a Business Traveler and need a place which is close by for work but if you are on a Holiday you should look something which is close by the City center. Pros: Perfect Location for Business Travelers Cons: Far from City Center Buffet Breakfast had limited options to my liking

"Convenient"

4
CezarG_13, Iasi, Romania 09/06/2016

I spent 3 nights in this hotel at the beginning of June 2016. The hotel is placed in the Northern part of Bucharest, close to Pasajul Baneasa. The room which I had on the fourth floor was reasonably large for a single room, with a clean shower. There was a free wifi, and a small refrigerator in the room. Breakfast is offering limited options due to the reduced dimensions of the restaurant downstairs (Manhattan). There are only 2 difficulties with this hotel: there is no parking, except the few parking places in the street, and the noise of the traffic. The staff was friendly and helpful.

BogdanARSENE, General Manager at BEST WESTERN Stil Hotel, responded to this review
Dear Guest, Thank you very much for taking the time to comment on your stay. We are glad you appreciate the overall comfort of the room and the newly renovated bathroom. Manhattan restaurant is indeed small, but the upside is that it provides an intimate and pleasant atmosphere. Our restaurant provides at breakfast, on a daily basis, the following items: omelet, omelet with ham and cheese, fried eggs, boiled eggs, sausages, bacon, ham, smoked pork, salami, salt cheese, cheese, melt cheese, butter, tomatoes, cucumbers, ratatouille, oranges, apples, kiwi, bananas, compote, cornflakes, cereals with cocoa, yogurt, fruit yogurt, chocolate pudding, vanilla pudding, honey, jam, milk, tea, coffee, orange juice, grapefruit juice, apple juice, French toast, bread, pastry & some other seasonal products. Some of the items are made upon request by our chef. The public parking in front of our hotel may be crowded during the week days before 18-19 pm, because the area we are situated in also hosts many office buildings. We make every effort to promptly find parking spaces for all our guests. We look forward to welcome you again and we will be sure to give you a room not facing the main street. Sincerely, Bogdan ARSENE General Manager BEST WESTERN STIL HOTEL

"Far from the city centre"

3
User 31/05/2016

In good position for the airport but far from the centre... you need to take a taxi as to far to walk. A bit noisy however the rooms are clean and the staff is gentle. Price is indeed interesting. Breaskfast very essential. Luckly I am here for work so the location is just around the corner.

BogdanARSENE, General Manager at BEST WESTERN Stil Hotel, responded to this review
Dear Mr. Paolo, It was a real pleasure having you as our guest. We are glad you appreciate our accommodation and staff services. BEST WESTERN STIL HOTEL is situated in the north of Bucharest, on the way to the 2 airports. The Herastrau Park and lake are located directly behind our hotel, where you can rent bikes, use the tennis and golf courts, take a boat ride or visit the many terraces and exclusive clubs, including the Hard Rock Café. There are only 3.4 km to Victoriei square, where the Romanian Government is located, and we would gladly recommend a stroll, almost all the way takes you through the two parks en route. We look forward to welcome you back next time you visit Bucharest. Sincerely, Bogdan ARSENE General Manager BEST WESTERN STIL HOTEL

"simple but on the spot"

4
Sza_bee, Timisoara, Timis, Romania 27/05/2016

this is one best western standard hotel, maybe a bit higher than the average. I got here as all other possibilities have been sold out, and it turned to be a nice surprise. You should use this hotel if you don't care too much about the fancy stuff, just be very pragmatic. Things to mention: - the elevator is slow. so take your time. - breakfast is slim. no big variety and small quantities. - internet is surprisingly fast and stable - reception people are very kind - room is comfortable and clean There is a shop down the street and also a pharmacy for the ones in need.

BogdanARSENE, General Manager at BEST WESTERN Stil Hotel, responded to this review
Dear Guest, Thank you for your review and for choosing BEST WESTERN STIL Hotel during your visit in Bucharest. We are glad that we managed to rise to your expectations concerning the accommodation, staff & internet connection I take this opportunity to thank you for your patience regarding the elevator. We are planning to replace it with a faster one in the near future. With respect to the breakfast, we are continuously trying to improve the array and quality of the products. Our policy is to keep the minimum amount of products on the tables and refill them permanently, in order for our guests to enjoy fresh products at any given moment. We look forward to welcoming you again. Sincerely, Bogdan ARSENE General Manager BEST WESTERN STIL HOTEL

"Amazing service"

5
sandfieldafricaguru, Kampala, Uganda 18/05/2016

I stayed here on my recent trip to Bucharest, and I have to say the staff were really amazing. The location is also great as its only a stone,s throw to big shopping centre and on sunny day you could go one of the greatest parks you find.

BogdanARSENE, General Manager at BEST WESTERN Stil Hotel, responded to this review
Dear Guest, Thank you very much for taking the time to comment on your stay. It is a pleasure to see that you appreciate all of our staff efforts offering guests an amazing experience. We hope to welcome you back again soon! Sincerely, Bogdan ARSENE General Manager BEST WESTERN STIL HOTEL

"Awful conditions"

1
Mihai C, Iasi, Romania 30/04/2016

A was here for 2 days on a business trip. I usually start a review with the good things, but this one made me to change that. So, awful bed, didn't sleep so good, the room has only 1 key (yes a key, not a card like a in normal 4* hotel) and we were 2 guys with different agenda (the key exchange was tiring and weary), the walls are very thin ( you can hear exactly what your neighbors talk), shower cabin is very small - you can barely move and I'm not a big guy. The good thing: the breakfast was great and the guy there was the only professional person in the whole hotel.

BogdanARSENE, General Manager at BEST WESTERN Stil Hotel, responded to this review
Dear Guest, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We are pleased to know that we complied with your demands and needs at our restaurant. We would like to point out that we consider our beds to be an asset, taking into account the opinion of the majority of our guests. All our rooms have high quality Italian memory mattresses. Given the fact that switching the locking system we have in the hotel with one based on electronic key cards would not be, in our opinion, a major improvement to the comfort of our guests, it was not a priority on our list of investments so far. However, as our colleagues in the front desk always recommend, the best option for guests who have different agendas is to leave the key at the reception that is open 24/7. We are in the progress of making a full renovation of the hotel, that we believe will be to our guests satisfaction. We take this opportunity to invite you to stay with us again after the remake and share your input in the improvements after that. Sincerely, Bogdan ARSENE General Manager BEST WESTERN STIL HOTEL

"best western standard"

5
jlock2395, Ljubljana, Slovenia 29/04/2016

Hotel is out of city center but i would not take it as a negative. There was propably some recostruction not long time ago. As it keeps Best Western standards i can rate this place with 5 points. Thank you.

BogdanARSENE, General Manager at BEST WESTERN Stil Hotel, responded to this review
Dear Guest, Thank you for your review and for choosing BEST WESTERN STIL Hotel during your visit in Bucharest. We invite you to visit us again and discover our beautiful capital, once called the Little Paris. Just a 10 minutes' walk away is the newly opened shopping mall - Promenada Mall, the Herastrau Park and lake are located directly behind our hotel, where you can rent bikes, use the tennis and golf courts, take a boat ride or visit the many terraces and exclusive clubs, including the Hard Rock Café. Our staff is more than happy to provide all necessary information for your visit in Bucharest Sincerely, Bogdan ARSENE General Manager BEST WESTERN STIL HOTEL

"Nice friendly hotel"

4
polarbear-544, Ireland 27/03/2016

Stayed here during a longer business trip. It was my first visit to Bucharest so I'm not able to compare the hotel to any other local hotel. It's not really close to anything - nearest metro station (Aurel Vlaicu, line M2) is 10-15 minutes walk away, but there are 2 bus lines (301 and 112) connecting to the metro station and also to city centre. There are also several supermarkets and a few restaurants/cafes near. And the big shopping mall in Floreasca is just next to metro station, I recommend the 2nd floor restaurant world. The hotel is on a busy street but the traffic noise wasn't too bad even in a 1st floor room facing the street - and Bucharest is a big city so some noise is expected. My uneducated opinion is that it's a fairly nice part of town. I had a comfortable and a fairly large room, it seemed to be good value for money - very comfortable bed, minibar, a few chairs and table, air conditioning and a decent bathroom. What you see in the photo provided by the hotel is very similar to the room I stayed in. I did not eat at the restaurant so I can't comment on the food - menu looked quite extensive at least. They served lunch which I would have tried if I hadn't been working during the day. Breakfast is alright if you like continental style breakfast like I do. Everyone in the staff was very polite and friendly. The hotel had the fastest wifi connection I've seen, I don't know how it would be on other floors but on the 1st floor it was superb. One thing I couldn't figure out was the cleaning system - the bathroom had 1 hand towel and a larger towel, but the cleaning staff kept removing these randomly so sometimes I would only have the hand towel. And on one occasion no towels at all, but the receptionist sorted that out quickly. There was some repair work going on upstairs, and it usually started at 8-9am even on Sundays (I didn't mind too much). I wouldn't mind staying here the next time I was in Bucharest.

BogdanARSENE, General Manager at BEST WESTERN Stil Hotel, responded to this review
Dear Guest, Thank you very much for taking the time to comment on your stay. We are glad that we raised to your expectations regarding the accommodation. Thank you for noting the comfort of the bed provided by high quality Italian memory mattresses and the internet speed as well. On your next visit we will be sure to give you a room on the renovated floor, and we hope you will also have the chance to try our restaurant service. Sincerely, Bogdan ARSENE General Manager BEST WESTERN STIL HOTEL

"Short visit as usual"

4
Attila R, Pest, Hungary 08/03/2016

Perfect place, near to the airport with high quality breakfast. Rooms on the 5th floor totally refurbished and the wifi is finally stable with very high speed. Ideal place just for a short sleep to refresh yourself.

BogdanARSENE, General Manager at BEST WESTERN Stil Hotel, responded to this review
Dear Mr Attila, It was a real pleasure having you as our guest on several occasions. Thank you for your kind words regarding our hotel and restaurant. We are glad that you enjoyed the remake that is also on ongoing labor and also the internet connection that was improved in several steps during the last period. We are more than happy that you are satisfied with our breakfast buffet and we hope other guests will appreciate it too. We look forward to welcome you again. Best regards, Bogdan ARSENE General Manager BEST WESTERN STIL HOTEL

"it is not like in the photos"

5
Cristina G, Chisinau, Moldova 25/11/2015

it does not look in reality like in the photos. I think it was the worst hotel I've been. It doesn't deserve it's stars. And the breakfast has to much oil and too many fried snacks. And the bed was uncomfortable. Too small.

BogdanARSENE, General Manager at BEST WESTERN Stil Hotel, responded to this review
Dear Guest, Thank you for sharing your experience with us. Indeed the hotel doesn't look like in the photos because your stay was in January 2015 and in the meantime we renovated public areas and we have ongoing renovations in the rooms. We would like to point out that we consider our beds to be an asset, taking into account the opinion of the majority of our guests. All our rooms have high quality Italian memory mattresses. We sincerely hoped that our gesture of offering a free stay for a large group of members of your organization would have been received better, and, on behalf of our entire team, I would like to apologize for not exceeding your expectations. At BEST WESTERN STIL HOTEL we strive every day to provide a superior customer experience. I am sorry we weren't able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future.

"Good hotel near the park area of Bucharest."

4
dakan, Dublin, Ireland 04/11/2015

Stayed here for just one night and I found it a very nice hotel. It is located outside the center of the city but your nearest metro (less than 5 min walk) is Aurel Vlaicu and that is only 3 stops from Universitate which is beside the Old City. It is very near Herastrau park. The hotel was clean and the rooms were nice. The breakfast is the basic continental, cereals, fry, salad and cold meats etc. You have to ask for tea or coffee. The staff were very nice to deal with and very professional. Particularly Gabriel the bell-boy who was very nice and chatty. I would stay here again.

BogdanARSENE, General Manager at BEST WESTERN Stil Hotel, responded to this review
Dear Guest, Thank you very much for taking the time to comment on your stay. I'm pleased that you found the hotel comfortable and of good value. Please come and stay with us again soon. Sincerely, Bogdan ARSENE General Manager BEST WESTERN Stil Hotel

"Good "

4
User 31/07/2015

The rooms need a little sprucing up(more colour) and the breakfast menu needs a bit of work(more variety) but apart from that it was a good stay,its close to the airport and there is a carrefour nearby(a small one).the staff were top class,true professionals from the front desk right down to the bellboy.

BogdanARSENE, General Manager at BEST WESTERN Stil Hotel, responded to this review
Dear Guest, Thank you for your review and for choosing BEST WESTERN STIL HOTEL during your visit in Bucharest. We will take into account your advice on increasing the variety of our breakfast menu in order to be able to satisfy the preferences of the majority of our guests. Currently we are in full renovation of the common areas and in the near future we will start renovating the rooms. We hope you will decide to visit us again so that you can share your impressions about the new look of BEST WESTERN STIL HOTEL. If I can provide any assistance, please don't hesitate to contact me directly at office@hotelstil.ro Sincerely, Bogdan ARSENE General Manager BEST WESTERN STIL HOTEL

"Nice!"

5
simi69, Pitesti 12/07/2015

One of the most beautiful hotel I have ever stayed at. Rooms were so large and amazing. Staff is very nice and polite. Breakfast was good. You feel to be like in Germany. I will return there for sure.

BogdanARSENE, General Manager at BEST WESTERN Stil Hotel, responded to this review
Dear Guest, Thank you for being our guest during your last visit in Bucharest and for your review. It is always a real pleasure to know that we rise to our guests' expectations and we look forward to welcome you back next time you visit Bucharest. If I can provide any assistance, please don't hesitate to contact me directly at office@hotelstil.ro / +4021.233.39.90 Sincerely, Bogdan ARSENE General Manager BEST WESTERN STIL HOTEL

"Short business trip"

3
Stephan B, Newcastle, United Kingdom 20/03/2015

Well located for Henri Coanda airport and access to the city. The hotel is clean and have friendly attentive staff. Room facilities were good ( Double King Room). Restaurant food was fine but lacks decor/atmosphere but okay if you're alone and want a simple meal. They did not have the sauna/gym facilities advertised, this is a relationship with a local keep-fit enterprise which i could not locate over several attempts

BogdanARSENE, General Manager at BEST WESTERN Stil Hotel, responded to this review
Dear Guest, Thank you for your review and for choosing BEST WESTERN STIL HOTEL during your visit in Bucharest. Indeed we have an ongoing collaboration with a wellness center, that is located 70 m away from the hotel. I'm very sorry that you have not asked my colleagues at reception to guide you, they would have been more than happy to give you directions or even escort you there. Currently we are in full renovation of the common areas and in the near future we will start renovating the rooms. We hope you will decide to visit us again so that you can share your impressions about the new look of BEST WESTERN STIL HOTEL. If I can provide any assistance, please don't hesitate to contact me directly at office@hotelstil.ro. Sincerely, Bogdan ARSENE General Manager BEST WESTERN STIL HOTEL

"Cheaper than others, still not worth it"

2
Micha? M, Warsaw, Poland 23/01/2015

Rooms are big enough but need some renovation. The whole hotel seems to be a little worn out. The breakfest is not very good, choice of food at the swedish buffet is very limited. Don't stay at this hotel over the weekend. This means lower number of guests, and in turn makes the breakfest on Saturday and Sunday even more limited. The only real advantage is the price, it's usually a lot cheaper than all the other hotels in Herastru park area.

BogdanARSENE, General Manager at BEST WESTERN Stil Hotel, responded to this review
Dear guest, Your opinion is very important for us because it shows us what we have to work to improve. We are planning on a full remake of the hotel in the near future, that we believe will be to our guests satisfaction. We take this opportunity to invite you to stay with us again after the remake and share your input in the improvements after that. While it is true that our hotel has fewer guests during the weekend, being a business hotel mainly, our chef is always available during breakfast and you can order anything from the breakfast menu, without any additional costs. We hope to get the chance to offer you a superior experience during your future stay, should you consider choosing our hotel again! If I can provide any assistance, please don't hesitate to contact me directly at +4021.233.39.90. Sincerely, Bogdan ARSENE General Manager BEST WESTERN STIL HOTEL

"A long way to go and no heart there"

2
6026, Huddersfield, United Kingdom 11/01/2015

Although looking accessible on the web-site this hotel is in fact an inconvenient walk through back streets or alongside busy highways from the nearest Metro. The blown air heating was noisy and the bedding thin. The restaurant was adequate but the first time I've known house wine not to be available. Staff wanted to please but were either trying too hard or not familiar with weary travellers who want a nice meal and early night. I'll look in the city centre next time!

BogdanARSENE, General Manager at BEST WESTERN Stil Hotel, responded to this review
Dear Sir, We thank you for taking the time to share your opinion, and we regret that you consider the choice you made not to be the best one. Bucharest, like most European capitals, is a very crowded city, so there is often a lot of traffic, especially in the central and northern part, where most of the important headquarters are located. However, the nearest metro is only a 7 minutes' walk from the hotel and the airport and city center are 10 minutes away by car. Our staff aims to please every customer and we take very seriously every comment that a client shares with us. We apologize for any inconvenience you might have experienced and we hope that you will give us a chance to improve your experience by considering to stay with us again. If I can provide any assistance, please don't hesitate to contact me directly at +4021.233.39.90. Sincerely, Bogdan ARSENE General Manager BEST WESTERN STIL HOTEL

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.