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Best Western Plus Hotel Briston, Bucarest

11A, Calea Bucurestilor Street, Otopeni Ilfov, 075100, Bucarest, Romania - See on a map
The Best Western Plus Briston is ideally located in the center of Bucarest. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

The 4 Star Best Western Plus® Briston is located only five minutes away from the Henri Coanda International Airport on E60/DN1 and at the highway intersection towards the major cities of Ploiesti, Brasov, Giurgiu, Constanta, Pitesti and Targoviste. With 92 newly built guest rooms and modern architecture, the Best Western Plus® Briston can offer state of the art facilities and amenities. Free Wi-Fi in all public spaces and guest rooms, a free business corner among others. The Best Western Plus® Briston is one of the most inspired – smart stop – not only near Bucharest, but also the most loved destinations in Romania: the Mountains of Bucegi, the Black Sea Seaside and Danube Delta.

Best Western Plus

Hotel Briston




Hotel advantages

  • Restaurant
  • Airport shuttle
    Airport shuttle
  • Air conditioning
    Air conditioning
  • Lounges/bars
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
  • Massage services
    Massage services
  • Multilingual staff
    Multilingual staff
  • Game room
    Game room
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2019
based on 138 guest reviews
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Sleep Quality

"Nice hotel"

mattomatteo71, Sesto San Giovanni, Italy 05/11/2019

It's a business hotel near the airport, a bit in the middle of nowhere but it has got very good prices and above all rooms are conveniently sized, spotless clean and quite. Another thing I have loved was the possibility to make them very dark. Breakfast is nice and varied. staff is very helpful and professional. The "fitness center" is only featuring a theradmill and a static bike, but it was everything I needed (and I was the only one using it)

"Not recommended"

arnaudm296, Vilvoorde, Belgium 27/10/2019

Just stayed one night and that was sufficient. Room was an oven, airco didn't work, noisy outside, water dripping somewhere. Food at the restaurant was acceptable. The only positive note is that they staff was friendly.


elenapX2024PW, Roncadelle, Italy 19/10/2019

My friend and I slept here the day before our flight. The room was nice. Bed comfortable. Great shower. They had the shuttle to the airport. Excellent location if you have an early flight.We recommend this hotel.

"No other restaurants, shopping etc. in area"

spspas, Blacksburg, Virginia 04/10/2019

The room was a bit small, but adequate. Internet good. On-site restaurant had a good selection of food, but not draft beer. Staff was pleasant and helpful. Hotel was almost empty, tons of rooms ready, but had to pay 10 Euros for an early, 2 hours, check in. I'd be ok with that if staff had to clean a room especially for us, but think only 4 rooms were occupied. Nothing else in area to do-no shopping, other restaurants, etc. Shuttle was on time and efficient.

"Stopover for 1 night"

Ekvilibris, Ashgabat, Turkmenistan 03/10/2019

Positive: 1. Very close to Otopeni Airport 2. Quite/uncrowded hotel 3. Front desk office with polite staff 4. Free airport shuttle bus service upon request 5. Nice restaurant 6. Quite rooms 7. Smoking outside hotel, on the terrace

"Limited experience in overnight stay, but seemed fine."

Michael G, Cork, Ireland 01/10/2019

I only needed somewhere to lay my head between landing at 8pm and heading for Brasov at 8am the next morning, so this hotel suited my needs. Large car park at the back is about the only amenity I can claim to have experience of, as I went straight to my room, and the next morning I came down, checked out and drove away. In between, it was absolutely fine. It's quite a busy road outside the hotel, so if you're a light sleeper, maybe get a room further away from that. Traffic noise seemed to abate around 11pm but started up again pretty early the next morning (Sunday). Apart from that, friendly check in staff, and quick and easy check in and out, so perfectly serviceable for my needs.

"Great location for Bucharest Airport and excellent restaurant"

jamest980, London, United Kingdom 28/09/2019

The hotel kindly gave us a room upgrade and our rooms were large, smart and comfortable. Dinner was excellent, the menu was extensive, and we had very good service. The breakfast buffet was very varied and we liked the extra touch of being able to make your own fresh fruit juice in a blender.

"Beware breakfast charge"

Blabbott, Aurora, Illinois 12/09/2019

Overall this is a fine place to stay. The rooms were large by European standards and quite clean and comfortable. I have to give them a lower rating because of their service. The check in process takes too long. In this day of automation, it shouldn't take 15 minutes for this service. I must also warn other travelers about some poor communication. I made my reservation months in advance, so I didn't realize that it didn't come with breakfast when I arrived. At the front desk, there is a notice that states that all rates come with breakfast and I was verbally told the starting and ending times of breakfast service. The next morning at breakfast, however, I was told that I would be charged 10 Euros per person for breakfast. I explained my misunderstanding, but they would not reverse the charge. I even told them that I would include this issue in my tripadvisor review, but they gave no satisfaction. The hotel needs to do a better job regarding communication about breakfast charges which at 10 Euros are very unreasonable.

"Great experience"

Daniela N, Charlevoix 07/09/2019

Great experience overall. I booked 3 rooms for all family members. Alina is a highly professional receptionist, she diligently did her job. All rooms were extremely cleaned. The price was excellent. The bartender was not very polite.

"Lovely service"

Marmite69, Targovishte, Bulgaria 25/08/2019

Excellent communication before and during the stay took away much of the stress of a weekend of 4 flights. They gave me a quiet room away from the lifts as requested, which was very warm on entry, but the A/C was efficient and I was able to get some deep sleep before nearby dogs started barking. Admittedly I could have done with more having had 2 hours over the previous 48, but at least I was comfortable and resting. Breakfast had a good range and was much enjoyed. As my next flight was late that night I was most grateful to have a secure place for my luggage so I could leave the hotel, and then come back for dinner and a place to sit. I also appreciated the free shuttle both ways.

"One night"

Djordy, Leuven 15/08/2019

We stayed just for one night after a late arrival before driving to Transylvania. Its close to the airport. The airport shuttle bus works well, you need to call them when you arrive to pick you up. The room was clean and quietly located as we asked a room far from the highway and a high floor. Breakfast was adequate, by late morning when we ate it some of the foods seemed to have had its best time... Fine for a night, not much to do close to the hotel though.


mkfrey53, Viera, Florida 11/08/2019

Not at all what we expected from Best Western. Old, cramped rooms. AC did not work do we were forced to open window and listen to traffic and voices all night. The hotel had been paid for months in advance. At check out, the receptionist, demanded a credit card to charge $53 for 'incidentals'. Due to language differences, we were never sure what incidentals meant. We were told that we would be receiving a refund. The whole experience was frustrating and since we had a flight to catch, we gave them the card. Well , it's been 4 months and no credit has been applied. There was NOTHING in the room that would have been charged (no water, no minibar, no pay per view TV). The only positive thing I can say was that the restaurant food was outstanding! AVOID at all costs!

"Good location"

danielapen, Suceava, Romania 23/07/2019

The beds are very poor, i had a superior room and they sad that my room was 30 square meters but in reality it was just 15 square meters,food is very good, the location the same and the parking for long term at a very good price

"Average stay with issues..."

RDG66, Racine, Wisconsin 14/07/2019

I seem to be one of only a few people that HATE water softeners, but I do!! It irritates me SO much when I cannot rinse the soap off my body or hands. So if you are someone who agrees, then DO NOT stay here. Another dislike is the lighting, which is dim and yellow. The TV reception was fuzzy and poor in our room, but that might just be our luck. Also, the receptionist was texting when we walked in and she completely ignored us until finished texting. Do not know how long exactly, but was 1-2 minutes. Would not care really if she had acknowledged us in any way, but she did not. Once she did complete her critical text message, she was actually very nice and did a good job. Too bad she doesn't understand proper etiquette. Walls do not isolate sound. Bed pillows were terrible, but bed itself is okay. Location is good if you just need an overnight stay near airport, and the shuttle is free. I would not stay again because of water, but you may be content here for 1 night...

"Just okay"

Someone_somewhere2, India 11/07/2019

I stayed at this hotel for one night. Reached around midnight without a reservation and they were nice enough to accommodate me. Pros: - Front desk staff was very willing to help - Beds very comfortable - Noise free Cons: - Tiny room - Curtains - not wide enough. High roof so adjusting the curtains properly so as to cover the window took some time. - Bathroom needed repair - Shower leaking, a soap that had been previously opened was kept for use, the towel rail came off as I was taking out the towel after my shower, some other leakage (clean, non-stinky water around the basin/ WC) - They kept only one half litre bottle of water out for one night. I tried to check with the reception if the tap water could be consumed, but she had no idea. I did not want to pay 1 Euro for half a litre of water from the bar. - Front line staff in the morning refused to put my luggage in my friend's car that was parked in the parking lot of the hotel. Good hotel but could be improved.

bwplusbristonhotel, Assistant Manager at Best Western Plus Briston Hotel, responded to this review
Dear Guest, Thank you for choosing Best Western Plus Briston Hotel for your stay and for taking the time to share your feedback. We appreciate your nice comments about the staff and bed. On another note, we are sorry for the inconveniences you encountered. Please provide us with your room number and day of check-in in order to inform our Technical Department to take a closer look on the situation. We hope to have the occasion of welcoming you again in the future, Best regards, Diana Munteanu, Assistant Managaer

"Excellent location and outstanding service"

User 08/07/2019

Very good location , close to t he airport. Very polite staff. Free shuttle serviceee spent only one night but we highly recommend to stay there not onlybefore and after flight as it cloae also to the city very coninient and cost/rffective

"good for price"

MONLOR, Ivrea, Italy 08/07/2019

good hotel close to Otopeni airport. super efficient shuttle service (thank you!) good restaurant with good choice for dinner large breakfast but... why to pay extra for cappuccino? and.... why starts at 7.00 in a airport hotel????) individual air-conditioning (very useful in summer) reasonable price (if booked online) located on high traffic road, forget to walk to go anywhere

"Best Western Plus"

User 12/06/2019

I firmly recommend this hotel. Pretty rooms, close to airport. we have been upgraded to Superior room from Standard room. Very quick check-in & check-out. This Hotel has a service of shuttles directly from the Airport. This service is very fruitful and efficient.

"Don't go there"

User 04/06/2019

The worst hotel ever, don't ever stay here. Worst personal, they don't clean rooms every day, you can not eat in front of the hotel, even if you order from the restaurant. Don't stay here!!! Very bed location, noise and dirty. All the parking is wet during raining.


User 09/05/2019

In fact you get what you pay so maybe i should not complained ... i tought that being a hotel chain , it should be same as the ones from Europe but definitely not!Though they said they “ upgrade” us to superior room.. there were two beds put together... the room was very very small ... and the bathroom is the cherry on top of the cake .. it is so tight .. if you want to enter you need to stay stick to the wall in order to fit on the door... No coffee machine, just a kettle and some nesscafe if you want , the funniest thing are the slippers .. they look like toilet paper( like really ??? Are you able to wear such slippers??) . We were so tired after arrivinf at the hotel from airport at 2.30 am and slept later because of our baby and was the perfect thing to hear the hoover at 8 o'clock in the really? Anyway definitely not a 4* hotel!

"Really pleasent stay"

User 14/04/2019

Very friendly and helpful staff, pick up and drop off at the airport on time and hassle free. Excellent breakfast in room (diverse and good value for the money). Would definitely recommend this hotel for an overnight stay between flights or as a "home base" for 2-3 days while you're attending an event in Bucharest!

"Very nice hotel in convenient location"

JosephsDad, Newcastle upon Tyne, United Kingdom 04/04/2019

Stayed for one night before an early flight home next morning and thoroughly enjoyed it. Staff were wonderful and the free transfer to the airport was superb. Room was very nice if not a little small but perfectly clean and comfortable.

"Great airport hotel"

User 23/03/2019

The staff is very helpful and friendly. I emailed them with my arrival time and they responded very promptly letting me know where the driver would be waiting. They were in touch with me via phone as my flight had been delayed. The driver was kind enough to wait for us as we were delayed. The hotel is about 25 min from the city Centre if you are interested in seeing Old Bucharest or the Parliment Palace. The rooms are very clean and everything has been updated. I arrived early and had to wait to check in. The staff was very helpful in storing my luggage and I was able to use the lobby bathroom which was very neat, clean, and updated. We did hear the dogs that other reviewed mentioned but it was nothing unbearable. I think any hotel room with a window will have some kind of noise be it dogs or traffic.

"Best 4* Hotel for transit flight"

abulilr, Western Romania, Romania 22/03/2019

The best capital for this hotel is the staff: young, nice, deal with respect with the guests. I asked for a feather pillow and they provide it even it was late night. New renovated from office building with good sound insolation. Free shatel bus from and to the aerport, 5 min drive evry 30 min and call if you have a late arriving flight. Clean room, very goog shower (wait the hot water 2 min), controlabil very good heating. If you are “Genius” Member in reserv on or check the price befor if you are reserving by phone direct with hotel (the price from the reception was 60€/ night double bed room and I got it for 45€ when I informed the reception that it is for 45€ on If you don't have a comlementary buttle of water in the room you can ask for one. Finally, if you are in transite, or having an early or late flight, this is the best “good price” 4* hotel close to the aerport.

"Double bedroom king size bed"

alinacipu, Constanta, Romania 15/02/2019

Very clean, breakfast was delicious, close to the airport. The only inconvenient was that the room was facing the highway and we could hear the traffic but it is beareable . We lost our flight to Rome and we had to stay in Bucharest for one night. This is definetly the place we would choose next time also.

"Perfect journey , good food and friendly people."

User 13/02/2019

I had a nice stay in the hotel, friendly people, fast service en not very expensive.The room is very clean, but a little to warm . I had to turn the heater off. At the restaurant had perfect service and the reception is very professional.

"Convenient airport hotel"

jgwreno, Reno, Nevada 02/12/2018

We stayed at this hotel because it offered a free shuttle to the airport. Check-in was very easy. Our dinner was very good and included special local drinks. Our room was clean and everyone was very helpful.

"A good cheap hotel"

Calaican, Brasov, Romania 28/11/2018

The BW Briston hotel is a good stop going to Bucharest airport. The hotel looks cheap, the decorations and furniture are a little bit kitschy but it is clean and good value for money. The access to the airport is really quick.

"An OK hotel near the Airport"

Yogev_r, Tel-Aviv, ISRAEL 13/10/2018

The "Best Western" title is misleading, do not come with high expectations.... The hotel is outdated, room we got was small, only "half a window" but aircondition works... There is a kettle and tea/coffee bags which is nice. There are nice bathroom amenities, even slippers are available... Breakfast is nice and relatively rich and enjoyable. In general - a place to stay if you need to be close to the Airport.

"Recommended for airport"

piersd841, South Africa 04/10/2018

Very pleased with the hotel stay, and not sure what some other reviewers are looking for when reading their reviews. Yes the hotel is away from the city but, the reason for staying here, is to be close to the airport. The rooms are comfortable (but pillows are soft), bathrooms are immaculate with decent soaps/shampoo. Mini bar well stocked if you want it. The staff are friendly and helpful, I needed a late check out which was accommodated without a problem. The restaurant has a good menu and a particularly helpful multilingual waiter. Vegetable soup and carrot soup were good. Boneless pork knuckle and pork fillets were also good. Not the cheapest but if you want to save money take a taxi and go to town. Convenience has a price and I had no problem paying for this convenience. Breakfast was a slight disappointment but, I was there close to the end.

"Handy for airport, nice hotel, nightmare to pay"

Daisley96, London, United Kingdom 14/09/2018

Good:- Rooms and hotel was completely spotless and quiet at night! Free hotel transfer was brilliant, less than 5 minutes to airport with no traffic! Bad:- Shower leaked all over floor and the staff on check in were so hard to deal with, they gave us the price in euros, but we wanted to pay in Romanian currency which seamed like it was a massive problem, so we said we would pay half card and hand cash in euros, which they couldn't do as it had to he one or the other which is weird for such a huge brand... Then we agreed to pay in cash (euros)... Untill they said we needed exact change as they don't have any!? In the end one of us paid by card and has to sort money out between us! Such a difficult way around paying!

"Great hotel close to the airport, perfect for early/late flights"

Tudor K, Bucharest, Bucuresti, Romania 12/09/2018

It is a great hotel to use if you have flights at inconvenient times. they provide free shuttle service to the airport. The room was very nice, the staff was accommodating and it is a good value. so great hotel to use if you need to be at the airport very late/early.

"Poor service..."

User 16/08/2018

Air conditioning not working. Moved rooms at 2.30 and told to pack up our stuff because room cleaning would be in at 7am - unlikely given our check out time is 12. Barked at for daring to order a drink earlier. Check in took an absolute age. We love this city & travel here often but don't know what tonight has been about.

"Good Hotel"

Nancy B, Franklin, North Carolina 13/08/2018

Everyone was friendly and helpful during my stay. The room was clean and the breakfast buffet had a large variety of foods. There is something for everyone. There was a hiccup with the transportation from the airport to the hotel. There were several hiccups with my flights. I didn't see a person with my name to meet me at the airport, and the hotel was called four times with no answer. I took a cab. Big mistake. Don't take a cab from the Bucharest airport. Look everywhere for the shuttle pickup. I was to meet the person in front of the cafe. He wasn't there. The next morning when I was at the airport ready to meet my cruise line representative, I noticed someone from the hotel standing near the flower area waiting for a new arrival. I can't say for certain if the person waiting for me was waiting at a different place than was stated, but I know I did not connect with my shuttle. Answering their phone could have helped save me from the scary cab ride at midnight.

"Nicer than Expected"

Madiin, San Diego, California 09/07/2018

Be aware that this hotel is listed as "4 Star" on their website, but it wouldn't really be considered 4 star according to usual American standards. That being said, it was comfortable and offered an amazing breakfast buffet. There was a bit of confusion about whether the breakfast was actually free or not, and we ended up paying for it one of the nights we were there. I was pretty sure we had already prepaid, but since it was only 7 euros, I let it go. It's easy to get to from the airport, and there is a very nice McDonald's nearby as well.

"Close to the airport"

User 19/06/2018

Nice hotel. Free transfer to the airport. varied breakfast. Tasty dish by chef Daniel. Close to the airport, zoo, boutiques. I stayed with kids for 2 weeks in winter and a few days in spring. We loved it

"A night before flight"

AmirKremer, Tel Aviv District, Israel 16/06/2018

Exellent location for a night before flight. 3 km from airport, shuttle to airport every 30 minutes for free. Comfortable big rooms, clean and new. Restaurant: rich menu, high quality of service and tasty kitchen. Very recommended

"Was surprised how good it was"

Kertesz, Jerusalem, Israel 08/06/2018

Very warm welcome by the receptionist. The room quite big and included all the needed amenities (coffee maker,safe,bathrobe and more)The bed was comfortable and the bathroom big enough.Hairdryer and bathroom amenities ok. The best part was the dinner.I came to eat at 10pm(it is open till 11pm) The vegetable soup(ciorba) was by far the best soup I ever eate. The chicken liver with smashed potatoes was the next best meal. It was so good that next day I invited my friend too to have dinner and we were not disapointed. 5* to the kitchen department !! The breakfast is buffet and has plenty to choose from. What I did not like both at dinner time and at the breakfast was the fact that the bread was not fresh.Not at all.At least they could have warm it up in the micro before service. The hotel has free shuttle service to the airport at any time you need and at 3am I was the sole passanger to the airport. Henry Coanda (otopeni) airport is at about 10 minutes from the hotel. Because I left early and couldn't have the included breakfast, I asked and received a breakfast package: big sandwich-cheese or meat, big apple and a small mineral water.It was perfect. In the lobby they have coffee or tea for the early departing guests. Perfect !

"Great place!"

User 07/06/2018

Great hotel, rooms (very clean), restaurant (the food is delicious), free shuttle service and very nice staff. I consider myself a pretentious customer, but this hotel has met all my requirements. I will be back for sure!

"A great experience "

Sergey M, Moscow, Russia 26/05/2018

This is one of the best hotels and deals in my modest 20-year travel life. The service is impeccable, breakfast is perfect, room was super comfortable. Just a few clicks from airport - a perfect location to catch jet lay over. A huge thanks to the hotel team!

"Good busineess hotel"

mattomatteo71, Sesto San Giovanni, Italia 24/05/2018

Good business hotel (unfortunately located in the middle of nowhere) with huge rooms very convenient vboth for the business and for the leisure traveller. Beds are confortable, spotless clean shhet, fluffy towels and bathroom with exceptional plumbing. Despite the hotel is near to a busy road, rooms are very silent and allow you to recharge your batteries properly ahead of a business day. Breakfast is outstanding with delicious and very varied dishes including many "healthy" options. A suggestion for improvement: I tried the restaurant on site for dinner and despite all dishes were good and well presented, service was slow. Too slow. I appreciate we were a large party of , but ' to be ll served is too much.h

"Large comfortable rooms, great breakfast"

Betsy W, Spokane, Washington 15/05/2018

We stayed here for its proximity to the airport before we left for a three day tour. I was pleasantly surprised with how nice this hotel was. The rooms were very clean and HUGE! There was a magnifying mirror in the bathroom that wasn't necessary but it was nice, and the shower was really neat. The breakfast that was offered had a HUGE selection and it was all very tasty. I didn't love Bucharest as much as I liked the rest of Romania, but I would 100% stay at this hotel again if I ever went to Bucharest again.


idomeg, Kiryat Gat, Israel 14/05/2018

Best hotel in all Romania Really good staff and everyone were ao nice there!!! that was the best hotel i've ever been in my all life!! Also, the hotel is so good. nice pool and nice rooms. i really like everything in this hotel. THANK YOU!

"Best hotel ever"

Lioryarchi, Haifa 13/05/2018

Great hotel overall , great rooms , excellent service , clean , free private transfer to / and the airport (5 min) , super delicious and not expensive at all food and free parking - very very good!!!!

"best service - exelent rooms - good food"

mottiprimor, neve zohar 13/05/2018

10 all fine the manager lior is fantatice. he was all time taking care of all guest and the staff follow him .we where very happy dooring 5 days stay. the hotel very clean and you feel that there is a hotelier that mange it.

"Great value"

ronen o, Tel Aviv, Israel 13/05/2018

Not a five star hotel ,but, outstanding service,breakfadt was very good . the hotel is tidy and clean. Easy with transport to and from. I even met the general manager ,mr Yarchi (hope i spell ir right) very warm and welcoming.

"Suitable for a quick stop but not for a long term stay"

loufrancavilla, Toronto, Canada 21/04/2018

Recently spent a couple of days in Bucharest. We stayed at the Best Western Plus and it was not too far from the hotel. The hotel failed to tell us when we booked it that we need to arrange the shuttle in advance for pick up, as a result we had to take a cab. The hotel is located off the highway and was noisy and not in an appealing part of the city. The room was conformable however the bathroom was small. The shower is open with a partial glass wall and water spills onto the bathroom floor - tip: keep a bath towel handy to stop the water from flooding the entire bathroom. The breakfast was good however the restaurant was packed with locals at 7:30am with no manners - one would think that they never saw food before. They were rude, ignorant and loading their plates with food. I felt bad for the staff as they were stuck having to clean up after them. It appeared that a bus of locals were staying over. The hotel does have a small patio area at the front and back of the hotel, however again the bus tour people took them over so we couldn't enjoy it. I understand how the hotel is not to blame for this, however something to keep in mind if booking here. For a 1 day stay this hotel is ok, however I would spend more than 1 day here. I do have to say that Brigette (not sure of the spelling) at the Front Desk was very helpful and polite - she was the best part of our stay!

"Positive experience "

User 30/03/2018

Affordable price and well served position Breakfast was good , bed was comfortable just one remark about the pillows that is too high. Reception is always kind and available to help guest on their requests.

"Good hotel in the neighborhood of the airport"

EddyVyncke, Bad Grosspertholz, Austria 16/03/2018

Good hotel near the ring of Bucharest and in the neighborhood of the airport. There is a large parking and they offer a shuttle service to the airport. The rooms are very comfortable; an clean The restaurant offer delicious Italian food

"Nice, clean and near airport"

ElSloveno, Koper, Slovenia 15/03/2018

Hotel is very near the Bucharest airport and is perfect for travelers who have the flight early in the morning. I can say that this is a classic business hotel (clean, well-equipped, good services, etc.). However, there are some weak points: the surrounding of the hotel looks like a post-apocalyptic landscape, parking places are very unusual, and in the rooms, you can find some minor mistakes (the shower leaks etc.). In the lobby is also a nice restaurant with good prices. In addition, there is a free shuttle to and from the airport!

"Overnight stay"

User 08/03/2018

I was originally booked in here for just the one night but an unforseen problem meant i had to stay a second night with an extra trip to the airport. Shuttle service was convenient and easily booked. I found all staff to be very helpful during my stay especially the 2 members of staff in the restaurant on my second evening (I didn't arrive until midnight on the first night so had no experience of the restaurant) - I was given several choices for dessert but couldn't make my a decision so asked the staff to surprise me. They made the choice for me and brought me the nicest pancakes I have ever had. My room was perfect for the duration of my stay and I have to mention that there was plenty of hot water and one of the most powerful showers I have used in a hotel.

"Very good and covenient for using before/after flying"

User 25/02/2018

Impressed in a nice way. Good reception staff, very profesional. The room was nice and clean. Coffee tea and water complementary. The choice of the carpets was not the best maybe:they cannot be cleaned so easy. The door loker makes noice when you close it: I suppose this is the system for many hotels. But it is not very nice when you hear all the doors on the coridor closing. The insulation against outside noise is very good. The hotel is close to the ringway of Bucharest and no noise can be heard. Except the doors noise it was a nice experience. The breakfast is very good, with nice selection. Good for vegans,as well. The hotel has parking space. I understood they have shuttle to the airport,we did use it.

"Close to the airport "

Lisa B, Plymouth, United Kingdom 10/02/2018

This was our first stop on arriving in Bucharest. Free parking is available to the side and back of the hotel. Check in was quick and the receptionist very friendly. The room was large and the bed comfy. The air conditioning worked well and the bathroom was clean and functional. The restaurant was nice and the food very good. All the staff were helpful and accommodating. Breakfast is buffet style with many options. This is a perfect hotel for being close to the airport. The hallway carpets were the only thing to let it down but don't let that put you off.

"In transit after and before a flght"

1Sabin, Cambridge, United Kingdom 07/01/2018

The location with regards to the Henri Coanda Airport is very good. Free transfer to and from the airport is included. We had a late arrival and we met the driver in the airport arrival area. In the morning the airport shuttle runs every thirty minutes and must be booked the day before to ensure that there are seats available. The materials used are not of the best quality (you can clearly see this in the bathroom). The garbage bin in the bathroom was not empty. However, we had a pleasant stay here for two nights (one night after a flight and one night before an early flight).

"Good quality for good price"

Grzegorz K, toru?, Poland 07/12/2017

Good quality for good price, good location near airport,friendly stuff,great brekfest, convinient for travelers by plane.Free shuttle bus.Good place to remember for business trip in to Bucharest. Good food nice price

"One night in Bucharest "

User 25/11/2017

We stayed at Best Western one night beaucause it's close to the airport. I was really not impressed by our room. Even if it should be a good and high quality hotel, in my opinion it's poorly designed and poorly decorated, they used just simple material for all the stuff. For a known hotel like Best Western it should have been better!

"Unexpectedly good"

User 20/11/2017

Had to stay there for one night and be close to the airport. Reception staff was not very welcoming, but the room (corner) was very spacious, clean and had all the amenities one needs. Restaurant, which functions as a breakfast room, wasn't very exciting and was very quiet in the evening, however waitress was very attentive and professional and food was excellent - hallumi salad and pasta. Breakfast was very good also. And yes - very handy free airport shuttle. Definitely worth to stay.

"free shuttle, average food, no hot water"

Osman D, Istanbul, Turkey 29/10/2017

Stayed at this hotel for one night. If you do not need to go to the city and need to be in close proximity of the airport, this hotel would be the perfect solution. I called the hotel prior to my arrival and arranged the shuttle - worked very smoothly. In general hotel personnel was OK - restaurant waiters were nice and friendly. Receptionist was neither friendly nor rude but she was very unresponsive. The room was clean and large, equipped with nice amenities (slippers etc). The telephone was not working, so it was not possible to order room service and I had dinner at the restaurant. Food was OK. - good veggy cream soup and so-so grilled chicken with french fries. My room had a nice bathroom however, in the morning, I had keep the shower running for 15 (fifteen) minutes to have some warm(ish) water (not hot water). I could not ask the reception about this because the phone was not working.. I did not bother to ask while checking out because of the general attitude of the receptionist (see above pls). So, having some warm (not hot) water in the shower literally takes longer than a roundtrip to the airport from the hotel... In general, this hotel is perfect for a one-night stay if you arrive late in Bucharest and leave early next day. Do not stay longer..

"Airport Access"

Johnedeals, Calgary, Canada 11/10/2017

When you have an early flight out of Bucharest the BW Plus Briston is a great location. Booked from Canada and the check in was ready and accurate. Check out was straight forward. Good shuttle access to OTP Airport. Rooms are obviously different layout for a two people, two beds than you find in North America, but hey, it wasn't North America, it's Romania. BW is a reliable, knowing what you will get hotel chain.

"5 mins from Henri Coand? International Airport"

Mtl5145041819, Mia/Mtl 07/10/2017

Picked that airport because of the proximity of the airport. We expected more but since it was only for 12hrs, we managed to make the best of it. Good customer service at the reception desk. Free wifi, cute bathroom, no views.

"Average standard airport hotel"

Masrawy_Mtl, Montreal, Canada 21/09/2017

This is an airport hotel so it can only be endured for just one night not more! It only offers a clean room with a relatively good internet connection (it went off several times) Breakfast is not included in the price. The dinner menu was too expensive for the food quality they offer. The staff is ok, but not very warm (expected in an airport hotel) They offer a free shuttle to the airport; you just need to reserve it at the reception desk. The hotel does not offer anything but to eat and sleep which is ok for a transit traveler. The area around the hotel is empty; there are just some clothes outlets and car dealers. Macdonald's is not so far.

"Close to airport"

belatakats, Sydney, Australia 28/08/2017

Chose because of location and free shuttle. Basic no frills hotel. Rooms fine staff not friendly but okay. Food adequate. Had walk along highway -( no suggestion except taxi to shopping centre) quite an experience but fun with over the road bridge. Otherwise not much to see or do from there. The hotel was what we expected and shuttle was handy.

"Needs some tweaking."

hobolinda, Torrance, California 12/11/2016

The sink was leaking and towels stuffed around the basin, Whoever designed the showers did a poor job as the water flows all over the floor. Other than that, comfortable night's stay. You can walk to the bus stop by the bridge going over the highway, about a 7 minute walk, and catch a bus to Bucharest station. Also near the bridge is a mini market. If you walk a bit further, there is a very nice modern McDonalds too!

Florin T, Reservation Agent at Best Western Plus Briston Hotel, responded to this review
Dear Guest, We are very honored for choosing our hotel for your stay. We would like to thank you for your feedback, it was our pleasure to have you as our guest. We are happy that you enjoyed your stay and we will be waiting for you anytime. Best Regards, Diana, Reservation Department

"Free transfer to airport"

mycdt, Galati, Romania 03/11/2016

It is the reason I have chosen the conviniency of this hotel. For my one night stop over, this was my perfect choise. Driver meets you at airport and return you back (if needed as it was my case). Recently opened in april 2016, hotel is situated in a proximity distance (otopeni bridge) , about 5min drive from airport. Room was prepared as instructed (double room quite position), comunication kept also as instructed (via email). For me they were quite ok as they make my stay pleasant, completing my wishes. But heard others did not receive same treatment...

Florin T, Reservation Agent at Best Western Plus Briston Hotel, responded to this review
Dear Guest, We would like to thank you very much for your nice feedback, it was our pleasure to have you as our guest and hopefully we will become your choice number 1 when you are tripping Bucharest. Wishing you a wonderful day, Diana, Reservation Department

"good sleep, nice restaurant, helpful service"

expat72, Gdansk 03/10/2016

as in my topic; good sleep, nice restaurant, helpful service... working facilities as AC, well equipped bathroom, maybe too small room, but complimentary bottle of water helps... ;-) Nice, English speaking waiter in restaurant. Nothing to add, but without extraordinaries...

Florin T, Reservation Agent at Best Western Plus Briston Hotel, responded to this review
Dear Guest, We are very honored for choosing our hotel for your stay. We would like to thank you very much for your nice feedback, it was our pleasure to have you as our guest. We will be waiting for you anytime. Best Regards, Diana, Reservation Department

"Close to Airport"

33traveler2010, Detroit, Michigan 10/08/2016

This small hotel is close to the airport and convenient for an overnight. They have a free airport shuttle. The receptionist went out of her way to help us when we checked - in. The hotel was clean and satisfactory. I would stay here again if we got in late or flew out early in the morning.

Florin T, Front Office Manager at Best Western Plus Briston Hotel, responded to this review
Dear traveler, Thank you for being our guest and also for the review. We assure you that entire team strive to offer the best services to our guest and we look forward to accommodate you next time. With kind regards, Andrei Voicu Front Office Manager

"Still figuring things out."

GSKorelys, Las Vegas, Nevada 02/08/2016

This hotel is staffed by people who are still apparently trying to figure out how to run a hotel. 1 - We arrived after driving in from Brasov. When we checked in, we explained to the clerk that we had to return our rental car to OTP, and asked if the airport shuttle could then pick us up and return us to the hotel. He agreed that this would be possible, so we went upstairs to put our bags down after checking in. When we returned to the lobby, he (sort of angrily) informed me that I still needed to pay for our stay. Every other hotel on this trip had me pay upon checkout, and while I don't mind either way, his tone/attitude was that I was trying to get away with something here. I gave them my CC details when I made the reservation, this kind of aggressive demand was uncalled for. 2 - When we returned from the airport, a woman at the front desk (manager?) quizzed us on why we rented a car to come to the hotel from the airport, only to return it and demand a ride in the shuttle. I tried to explain to her that we had rented the car five days prior and had been driving around Romania, but I don't think she believed me. It was very weird. 3 - Being exhausted and having a 6am flight the next day, we opted for room service. It's worth noting that we asked the front desk if the restaurant was open because we literally did not see another guest the entire time we were there and it was sort of creepy. I called and ordered room service at 8pm (restaurant only open from 8pm-10pm, according to the menu). At 9pm, no food had arrived. I called back and was informed that the restaurant didn't have the food we ordered, so they had to go to the store and get it. Um, what? Our dinner arrived about 9:45. And they still charged us for it. THAT IS RIDICULOUS. 5 - The sinks are standalone "bowls" on a pedestal/plumbing apparatus that has not been put together properly. When using the bathroom sink, water seeps out from underneath the bowl to drip on the floor. 6 - I found a large screw and washer on the floor of our room. I told the clerk at check out. He did not care. The nicest guy we dealt with was the one who drove us to the airport the next morning at 4am. We were glad to leave!

"Close to airport"

bruvan, Bruges, Belgium 30/07/2016

It is a recent hotel very convenient if you have an early flight out of Bucarest. The rooms are perfect and internet is working like at home. Minibar , clean bathroom. Free shuttle to airport. I had an amazing deal with bookings.

Florin T, Front Office Manager at Best Western Plus Briston Hotel, responded to this review
Dear Mr. Bruvan, Thank you for being our guest and also for the review. We assure you that entire team strive to offer the best services to our guest and we look forward to accommodate you next time. With kind regards, Andrei Voicu Front Office Manager

"Very poor"

User 21/07/2016

The only positive thing was the compay car how pikt us up from work, even after 24:00 at night. Make up jour own bed. Bills are mixed up. Breakfast verry poor. Staff can not handel the 10 guests in the hotel. A lot of staff change job after a schort time. There are many misunderstandings from the staff


User 15/06/2016

So close to the airport, which is what we were looking for as we were leaving the next morning! Free airport shuttle and the breakfast is great! staff were so helpful and kind and the hotel was very modern and comfortable. Would definitely recommend staying here!!

Florin T, Front Office Manager at Best Western Plus Briston Hotel, responded to this review
Dear Mrs. Laura Thank you for your kinds review and we are looking forward to welcoming again in our hotel. Regards

"Needs improvements"

Rina972, Rehovot, Israel 13/06/2016

The location is poor. Far from every place in town, so you need a taxi each time you want to go out. The ride would be ~ 30 minutes. The hotel is rather new, so cleaning of the room and supplying towels and soap is inconsistent. In most hotels towels are replaced only if they are left on the floor. Here this practice does not apply. The replaced some of the towels every day. One evening we came from a trip and found out our whole group did not get fresh towels, although the towels we had were taken. Reception was very unhelpfull managing the event and some were even hostile and shouted at us. The room is rather spacious, but there is not enough room for clothing. No shelves in the closet at all. Food is pretty good, although after 2 days - becomes a bit boring.

Florin T, Front Office Manager at Best Western Plus Briston Hotel, responded to this review
Dear Ms.Rina ,thank you for being our guest and also for the review. I am sorry for the disconfort that the lack of towels has created. It was indeed an unpleasant situation when almost entire group goes to the outside SPA with the towels from the hotel, although it was very clear specified that is not allowed to use the towels from the rooms. I would like to assure that this situation was an accident and we try to solve any request from our guests, unfortunately the large number of towels to be washed and replace in one day(300 pcs) was a challenging for our laundry service company. We assure that entire team strive to offer the best services to our guest. I hope that you be again our guest. Best regards Florin Tudor

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