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Best Western Plus Hotel Briston, Bucarest

4.0/5  - basé sur 90 notations.
11A, Calea Bucurestilor Street, Otopeni Ilfov, 75100, Bucarest, Romania - See map

The 4 Star Best Western Plus® Briston is located only five minutes away from the Henri Coanda International Airport on E60/DN1 and at the highway intersection towards the major cities of Ploiesti, Brasov, Giurgiu, Constanta, Pitesti and Targoviste. With 92 newly built guest rooms and modern architecture, the Best Western Plus® Briston can offer state of the art facilities and amenities. Free Wi-Fi in all public spaces and guest rooms, a free business corner among others. The Best Western Plus® Briston is one of the most inspired – smart stop – not only near Bucharest, but also the most loved destinations in Romania: the Mountains of Bucegi, the Black Sea Seaside and Danube Delta.

Best Western Plus

Hotel Briston

LABEL_ITINERAIRE

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Hotel advantages

  • Coffee shop / restaurant
    Coffee shop / restaurant
  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
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Guest reviews

In partnership with tripadvisor fr
based on 90 guest reviews
NOTE ISSUED
Excellent
24
Very Good
36
Average
23
Poor
5
Terrible
2
REFER TO NOTICE
Business Business
40
Couples Couples
21
Family Family
12
Friends getaway Friends getaway
8
Solo travel Solo travel
7
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Nicer than Expected"

4
09/07/2018

Be aware that this hotel is listed as "4 Star" on their website, but it wouldn't really be considered 4 star according to usual American standards. That being said, it was comfortable and offered an amazing breakfast buffet. There was a bit of confusion about whether the breakfast was actually free or not, and we ended up paying for it one of the nights we were there. I was pretty sure we had already prepaid, but since it was only 7 euros, I let it go. It's easy to get to from the airport, and there is a very nice McDonald's nearby as well.

"Close to the airport"

5
19/06/2018

Nice hotel. Free transfer to the airport. varied breakfast. Tasty dish by chef Daniel. Close to the airport, zoo, boutiques. I stayed with kids for 2 weeks in winter and a few days in spring. We loved it

"A night before flight"

4
16/06/2018

Exellent location for a night before flight. 3 km from airport, shuttle to airport every 30 minutes for free. Comfortable big rooms, clean and new. Restaurant: rich menu, high quality of service and tasty kitchen. Very recommended

"Was surprised how good it was"

5
08/06/2018

Very warm welcome by the receptionist. The room quite big and included all the needed amenities (coffee maker,safe,bathrobe and more)The bed was comfortable and the bathroom big enough.Hairdryer and bathroom amenities ok. The best part was the dinner.I came to eat at 10pm(it is open till 11pm) The vegetable soup(ciorba) was by far the best soup I ever eate. The chicken liver with smashed potatoes was the next best meal. It was so good that next day I invited my friend too to have dinner and we were not disapointed. 5* to the kitchen department !! The breakfast is buffet and has plenty to choose from. What I did not like both at dinner time and at the breakfast was the fact that the bread was not fresh.Not at all.At least they could have warm it up in the micro before service. The hotel has free shuttle service to the airport at any time you need and at 3am I was the sole passanger to the airport. Henry Coanda (otopeni) airport is at about 10 minutes from the hotel. Because I left early and couldn't have the included breakfast, I asked and received a breakfast package: big sandwich-cheese or meat, big apple and a small mineral water.It was perfect. In the lobby they have coffee or tea for the early departing guests. Perfect !

"Great place!"

5
07/06/2018

Great hotel, rooms (very clean), restaurant (the food is delicious), free shuttle service and very nice staff. I consider myself a pretentious customer, but this hotel has met all my requirements. I will be back for sure!

"A great experience "

5
26/05/2018

This is one of the best hotels and deals in my modest 20-year travel life. The service is impeccable, breakfast is perfect, room was super comfortable. Just a few clicks from airport - a perfect location to catch jet lay over. A huge thanks to the hotel team!

"Good busineess hotel"

4
24/05/2018

Good business hotel (unfortunately located in the middle of nowhere) with huge rooms very convenient vboth for the business and for the leisure traveller. Beds are confortable, spotless clean shhet, fluffy towels and bathroom with exceptional plumbing. Despite the hotel is near to a busy road, rooms are very silent and allow you to recharge your batteries properly ahead of a business day. Breakfast is outstanding with delicious and very varied dishes including many "healthy" options. A suggestion for improvement: I tried the restaurant on site for dinner and despite all dishes were good and well presented, service was slow. Too slow. I appreciate we were a large party of , but ' to be ll served is too much.h

"Large comfortable rooms, great breakfast"

5
15/05/2018

We stayed here for its proximity to the airport before we left for a three day tour. I was pleasantly surprised with how nice this hotel was. The rooms were very clean and HUGE! There was a magnifying mirror in the bathroom that wasn't necessary but it was nice, and the shower was really neat. The breakfast that was offered had a HUGE selection and it was all very tasty. I didn't love Bucharest as much as I liked the rest of Romania, but I would 100% stay at this hotel again if I ever went to Bucharest again.

"LOVE THIS HOTEL!!"

5
14/05/2018

Best hotel in all Romania Really good staff and everyone were ao nice there!!! that was the best hotel i've ever been in my all life!! Also, the hotel is so good. nice pool and nice rooms. i really like everything in this hotel. THANK YOU!

"Best hotel ever"

5
13/05/2018

Great hotel overall , great rooms , excellent service , clean , free private transfer to / and the airport (5 min) , super delicious and not expensive at all food and free parking - very very good!!!!

"best service - exelent rooms - good food"

5
13/05/2018

10 all fine the manager lior is fantatice. he was all time taking care of all guest and the staff follow him .we where very happy dooring 5 days stay. the hotel very clean and you feel that there is a hotelier that mange it.

"Great value"

5
13/05/2018

Not a five star hotel ,but, outstanding service,breakfadt was very good . the hotel is tidy and clean. Easy with transport to and from. I even met the general manager ,mr Yarchi (hope i spell ir right) very warm and welcoming.

"Suitable for a quick stop but not for a long term stay"

3
21/04/2018

Recently spent a couple of days in Bucharest. We stayed at the Best Western Plus and it was not too far from the hotel. The hotel failed to tell us when we booked it that we need to arrange the shuttle in advance for pick up, as a result we had to take a cab. The hotel is located off the highway and was noisy and not in an appealing part of the city. The room was conformable however the bathroom was small. The shower is open with a partial glass wall and water spills onto the bathroom floor - tip: keep a bath towel handy to stop the water from flooding the entire bathroom. The breakfast was good however the restaurant was packed with locals at 7:30am with no manners - one would think that they never saw food before. They were rude, ignorant and loading their plates with food. I felt bad for the staff as they were stuck having to clean up after them. It appeared that a bus of locals were staying over. The hotel does have a small patio area at the front and back of the hotel, however again the bus tour people took them over so we couldn't enjoy it. I understand how the hotel is not to blame for this, however something to keep in mind if booking here. For a 1 day stay this hotel is ok, however I would spend more than 1 day here. I do have to say that Brigette (not sure of the spelling) at the Front Desk was very helpful and polite - she was the best part of our stay!

"Positive experience "

4
29/03/2018

Affordable price and well served position Breakfast was good , bed was comfortable just one remark about the pillows that is too high. Reception is always kind and available to help guest on their requests.

"Good hotel in the neighborhood of the airport"

4
16/03/2018

Good hotel near the ring of Bucharest and in the neighborhood of the airport. There is a large parking and they offer a shuttle service to the airport. The rooms are very comfortable; an clean The restaurant offer delicious Italian food

"Nice, clean and near airport"

4
15/03/2018

Hotel is very near the Bucharest airport and is perfect for travelers who have the flight early in the morning. I can say that this is a classic business hotel (clean, well-equipped, good services, etc.). However, there are some weak points: the surrounding of the hotel looks like a post-apocalyptic landscape, parking places are very unusual, and in the rooms, you can find some minor mistakes (the shower leaks etc.). In the lobby is also a nice restaurant with good prices. In addition, there is a free shuttle to and from the airport!

"Overnight stay"

4
08/03/2018

I was originally booked in here for just the one night but an unforseen problem meant i had to stay a second night with an extra trip to the airport. Shuttle service was convenient and easily booked. I found all staff to be very helpful during my stay especially the 2 members of staff in the restaurant on my second evening (I didn't arrive until midnight on the first night so had no experience of the restaurant) - I was given several choices for dessert but couldn't make my a decision so asked the staff to surprise me. They made the choice for me and brought me the nicest pancakes I have ever had. My room was perfect for the duration of my stay and I have to mention that there was plenty of hot water and one of the most powerful showers I have used in a hotel.

"Very good and covenient for using before/after flying"

4
25/02/2018

Impressed in a nice way. Good reception staff, very profesional. The room was nice and clean. Coffee tea and water complementary. The choice of the carpets was not the best maybe:they cannot be cleaned so easy. The door loker makes noice when you close it: I suppose this is the system for many hotels. But it is not very nice when you hear all the doors on the coridor closing. The insulation against outside noise is very good. The hotel is close to the ringway of Bucharest and no noise can be heard. Except the doors noise it was a nice experience. The breakfast is very good, with nice selection. Good for vegans,as well. The hotel has parking space. I understood they have shuttle to the airport,we did use it.

"Close to the airport "

4
10/02/2018

This was our first stop on arriving in Bucharest. Free parking is available to the side and back of the hotel. Check in was quick and the receptionist very friendly. The room was large and the bed comfy. The air conditioning worked well and the bathroom was clean and functional. The restaurant was nice and the food very good. All the staff were helpful and accommodating. Breakfast is buffet style with many options. This is a perfect hotel for being close to the airport. The hallway carpets were the only thing to let it down but don't let that put you off.

"In transit after and before a flght"

4
07/01/2018

The location with regards to the Henri Coanda Airport is very good. Free transfer to and from the airport is included. We had a late arrival and we met the driver in the airport arrival area. In the morning the airport shuttle runs every thirty minutes and must be booked the day before to ensure that there are seats available. The materials used are not of the best quality (you can clearly see this in the bathroom). The garbage bin in the bathroom was not empty. However, we had a pleasant stay here for two nights (one night after a flight and one night before an early flight).

"Good quality for good price"

4
07/12/2017

Good quality for good price, good location near airport,friendly stuff,great brekfest, convinient for travelers by plane.Free shuttle bus.Good place to remember for business trip in to Bucharest. Good food nice price

"One night in Bucharest "

5
25/11/2017

We stayed at Best Western one night beaucause it's close to the airport. I was really not impressed by our room. Even if it should be a good and high quality hotel, in my opinion it's poorly designed and poorly decorated, they used just simple material for all the stuff. For a known hotel like Best Western it should have been better!

"Unexpectedly good"

4
20/11/2017

Had to stay there for one night and be close to the airport. Reception staff was not very welcoming, but the room (corner) was very spacious, clean and had all the amenities one needs. Restaurant, which functions as a breakfast room, wasn't very exciting and was very quiet in the evening, however waitress was very attentive and professional and food was excellent - hallumi salad and pasta. Breakfast was very good also. And yes - very handy free airport shuttle. Definitely worth to stay.

"free shuttle, average food, no hot water"

3
29/10/2017

Stayed at this hotel for one night. If you do not need to go to the city and need to be in close proximity of the airport, this hotel would be the perfect solution. I called the hotel prior to my arrival and arranged the shuttle - worked very smoothly. In general hotel personnel was OK - restaurant waiters were nice and friendly. Receptionist was neither friendly nor rude but she was very unresponsive. The room was clean and large, equipped with nice amenities (slippers etc). The telephone was not working, so it was not possible to order room service and I had dinner at the restaurant. Food was OK. - good veggy cream soup and so-so grilled chicken with french fries. My room had a nice bathroom however, in the morning, I had keep the shower running for 15 (fifteen) minutes to have some warm(ish) water (not hot water). I could not ask the reception about this because the phone was not working.. I did not bother to ask while checking out because of the general attitude of the receptionist (see above pls). So, having some warm (not hot) water in the shower literally takes longer than a roundtrip to the airport from the hotel... In general, this hotel is perfect for a one-night stay if you arrive late in Bucharest and leave early next day. Do not stay longer..

"Airport Access"

4
11/10/2017

When you have an early flight out of Bucharest the BW Plus Briston is a great location. Booked from Canada and the check in was ready and accurate. Check out was straight forward. Good shuttle access to OTP Airport. Rooms are obviously different layout for a two people, two beds than you find in North America, but hey, it wasn't North America, it's Romania. BW is a reliable, knowing what you will get hotel chain.

"5 mins from Henri Coand? International Airport"

2
07/10/2017

Picked that airport because of the proximity of the airport. We expected more but since it was only for 12hrs, we managed to make the best of it. Good customer service at the reception desk. Free wifi, cute bathroom, no views.

"Average standard airport hotel"

3
21/09/2017

This is an airport hotel so it can only be endured for just one night not more! It only offers a clean room with a relatively good internet connection (it went off several times) Breakfast is not included in the price. The dinner menu was too expensive for the food quality they offer. The staff is ok, but not very warm (expected in an airport hotel) They offer a free shuttle to the airport; you just need to reserve it at the reception desk. The hotel does not offer anything but to eat and sleep which is ok for a transit traveler. The area around the hotel is empty; there are just some clothes outlets and car dealers. Macdonald's is not so far.

"Close to airport"

3
27/08/2017

Chose because of location and free shuttle. Basic no frills hotel. Rooms fine staff not friendly but okay. Food adequate. Had walk along highway -( no suggestion except taxi to shopping centre) quite an experience but fun with over the road bridge. Otherwise not much to see or do from there. The hotel was what we expected and shuttle was handy.

"Needs some tweaking."

4
12/11/2016

The sink was leaking and towels stuffed around the basin, Whoever designed the showers did a poor job as the water flows all over the floor. Other than that, comfortable night's stay. You can walk to the bus stop by the bridge going over the highway, about a 7 minute walk, and catch a bus to Bucharest station. Also near the bridge is a mini market. If you walk a bit further, there is a very nice modern McDonalds too!

Florin T, Reservation Agent at Best Western Plus Briston Hotel, responded to this review
Dear Guest, We are very honored for choosing our hotel for your stay. We would like to thank you for your feedback, it was our pleasure to have you as our guest. We are happy that you enjoyed your stay and we will be waiting for you anytime. Best Regards, Diana, Reservation Department

"Free transfer to airport"

4
03/11/2016

It is the reason I have chosen the conviniency of this hotel. For my one night stop over, this was my perfect choise. Driver meets you at airport and return you back (if needed as it was my case). Recently opened in april 2016, hotel is situated in a proximity distance (otopeni bridge) , about 5min drive from airport. Room was prepared as instructed (double room quite position), comunication kept also as instructed (via email). For me they were quite ok as they make my stay pleasant, completing my wishes. But heard others did not receive same treatment...

Florin T, Reservation Agent at Best Western Plus Briston Hotel, responded to this review
Dear Guest, We would like to thank you very much for your nice feedback, it was our pleasure to have you as our guest and hopefully we will become your choice number 1 when you are tripping Bucharest. Wishing you a wonderful day, Diana, Reservation Department

"good sleep, nice restaurant, helpful service"

4
03/10/2016

as in my topic; good sleep, nice restaurant, helpful service... working facilities as AC, well equipped bathroom, maybe too small room, but complimentary bottle of water helps... ;-) Nice, English speaking waiter in restaurant. Nothing to add, but without extraordinaries...

Florin T, Reservation Agent at Best Western Plus Briston Hotel, responded to this review
Dear Guest, We are very honored for choosing our hotel for your stay. We would like to thank you very much for your nice feedback, it was our pleasure to have you as our guest. We will be waiting for you anytime. Best Regards, Diana, Reservation Department

"Close to Airport"

3
10/08/2016

This small hotel is close to the airport and convenient for an overnight. They have a free airport shuttle. The receptionist went out of her way to help us when we checked - in. The hotel was clean and satisfactory. I would stay here again if we got in late or flew out early in the morning.

Florin T, Front Office Manager at Best Western Plus Briston Hotel, responded to this review
Dear traveler, Thank you for being our guest and also for the review. We assure you that entire team strive to offer the best services to our guest and we look forward to accommodate you next time. With kind regards, Andrei Voicu Front Office Manager

"Still figuring things out."

2
02/08/2016

This hotel is staffed by people who are still apparently trying to figure out how to run a hotel. 1 - We arrived after driving in from Brasov. When we checked in, we explained to the clerk that we had to return our rental car to OTP, and asked if the airport shuttle could then pick us up and return us to the hotel. He agreed that this would be possible, so we went upstairs to put our bags down after checking in. When we returned to the lobby, he (sort of angrily) informed me that I still needed to pay for our stay. Every other hotel on this trip had me pay upon checkout, and while I don't mind either way, his tone/attitude was that I was trying to get away with something here. I gave them my CC details when I made the reservation, this kind of aggressive demand was uncalled for. 2 - When we returned from the airport, a woman at the front desk (manager?) quizzed us on why we rented a car to come to the hotel from the airport, only to return it and demand a ride in the shuttle. I tried to explain to her that we had rented the car five days prior and had been driving around Romania, but I don't think she believed me. It was very weird. 3 - Being exhausted and having a 6am flight the next day, we opted for room service. It's worth noting that we asked the front desk if the restaurant was open because we literally did not see another guest the entire time we were there and it was sort of creepy. I called and ordered room service at 8pm (restaurant only open from 8pm-10pm, according to the menu). At 9pm, no food had arrived. I called back and was informed that the restaurant didn't have the food we ordered, so they had to go to the store and get it. Um, what? Our dinner arrived about 9:45. And they still charged us for it. THAT IS RIDICULOUS. 5 - The sinks are standalone "bowls" on a pedestal/plumbing apparatus that has not been put together properly. When using the bathroom sink, water seeps out from underneath the bowl to drip on the floor. 6 - I found a large screw and washer on the floor of our room. I told the clerk at check out. He did not care. The nicest guy we dealt with was the one who drove us to the airport the next morning at 4am. We were glad to leave!

"Close to airport"

4
29/07/2016

It is a recent hotel very convenient if you have an early flight out of Bucarest. The rooms are perfect and internet is working like at home. Minibar , clean bathroom. Free shuttle to airport. I had an amazing deal with bookings.

Florin T, Front Office Manager at Best Western Plus Briston Hotel, responded to this review
Dear Mr. Bruvan, Thank you for being our guest and also for the review. We assure you that entire team strive to offer the best services to our guest and we look forward to accommodate you next time. With kind regards, Andrei Voicu Front Office Manager

"Very poor"

1
21/07/2016

The only positive thing was the compay car how pikt us up from work, even after 24:00 at night. Make up jour own bed. Bills are mixed up. Breakfast verry poor. Staff can not handel the 10 guests in the hotel. A lot of staff change job after a schort time. There are many misunderstandings from the staff

"Amazing"

5
15/06/2016

So close to the airport, which is what we were looking for as we were leaving the next morning! Free airport shuttle and the breakfast is great! staff were so helpful and kind and the hotel was very modern and comfortable. Would definitely recommend staying here!!

Florin T, Front Office Manager at Best Western Plus Briston Hotel, responded to this review
Dear Mrs. Laura Thank you for your kinds review and we are looking forward to welcoming again in our hotel. Regards

"Needs improvements"

3
13/06/2016

The location is poor. Far from every place in town, so you need a taxi each time you want to go out. The ride would be ~ 30 minutes. The hotel is rather new, so cleaning of the room and supplying towels and soap is inconsistent. In most hotels towels are replaced only if they are left on the floor. Here this practice does not apply. The replaced some of the towels every day. One evening we came from a trip and found out our whole group did not get fresh towels, although the towels we had were taken. Reception was very unhelpfull managing the event and some were even hostile and shouted at us. The room is rather spacious, but there is not enough room for clothing. No shelves in the closet at all. Food is pretty good, although after 2 days - becomes a bit boring.

Florin T, Front Office Manager at Best Western Plus Briston Hotel, responded to this review
Dear Ms.Rina ,thank you for being our guest and also for the review. I am sorry for the disconfort that the lack of towels has created. It was indeed an unpleasant situation when almost entire group goes to the outside SPA with the towels from the hotel, although it was very clear specified that is not allowed to use the towels from the rooms. I would like to assure that this situation was an accident and we try to solve any request from our guests, unfortunately the large number of towels to be washed and replace in one day(300 pcs) was a challenging for our laundry service company. We assure that entire team strive to offer the best services to our guest. I hope that you be again our guest. Best regards Florin Tudor