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Hotel Be Manos, BW Premier Collection, Bruxelles

4.5/5  - basé sur 822 notations.
Square de L'Aviation 23, 1070, Bruxelles, Belgium - See map

The Hotel Be Manos, BW Premier Collection® has been selected amongst the 65 most luxurious and most trendy hotels in the world by Condé Nast Traveller, but was also elected by the CNBC Business Magazine to figure in the top 25 of Best Business Hotels in Europe. The Hotel, with its Rooms and De Luxe Suites decorated in Black and White with natural black stone floors, metallic curtains, joyful photographs laid in aluminum, terraces with a panoramic view is a mixture of esthetics, luxury and timeless design. Being a tourist or a businessman, it offers you a personalized welcome by trying to reinvent the art of the high class hotel service. A unique experience to live, to be part of and to come back to, as though it was your home.

BW Premier Collection

Hotel Be Manos

LABEL_ITINERAIRE

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Hotel advantages

  • Air conditioning
    Air conditioning
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 822 guest reviews
NOTE ISSUED
Excellent
441
Very Good
295
Average
70
Poor
11
Terrible
5
REFER TO NOTICE
Business Business
133
Couples Couples
467
Family Family
74
Friends getaway Friends getaway
53
Solo travel Solo travel
38
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Boutique hotel lovely location a bit ‘gritty'"

4
08/07/2018

This is a lovely boutique hotel, fabulous rooms, very quiet, good quality of sleep and good breakfast selection. Which on previous trips to Brussels has all been a bit hit and miss. The area is what I would call a bit ‘gritty', immediately outside the hotel there are a couple of bars and casual cafes, but it wouldn't be the kind of area I would walk around at night alone. Having said that, it is out of the touristy area and getting an €7 Uber into the main part of City is a good trade off for the quietness of the bedrooms and quality of the overall experience. Likely I would stay there again.

"Not a bad hotel but in a dreadful area"

3
02/07/2018

This hotel is ok for short stays and offers a free transfer from the Eurostar. It was very quiet when we were there and we were later informed that evening meals were no longer available due to lack of customers. We asked at reception the way to the Grand Place and were given directions. Upon taking the advised route we ended up walking along a street which was full of uncollected rubbish, numerous people sleeping rough and getting very intimidating looks from locals. This was not some seedy backstreet but the main route to the tourist area. After our day at the Grand Place we took the same walk back and my 80 year old father in law was violently shoved and had his phone stolen by a bunch of low lifes. The hotel staff were very apologetic but told us this is very common, so why not pre-warn us? All our other journeys were taken by taxi which cost us a small fortune. If you're going to stay in Brussels get a hotel in the centre so you can avoid this .

"Perfect choice"

5
30/06/2018

Stayed in this amazing hotel for two nights in Brussels Just 7 minute walk from the BRUSSELS MIDI station, or free shuttle to the hotel ( reservation needed) , or a stone throw away from the underground tram station Lemmonier, Be manos hotel is well connected and is PERFECT for travellers arriving from Thalys/ eurostar especially with huge lugguage and who wants a day trip to nearby cities of brussels such as Ghent and Brugge. The tram from Lemmonier station to the city center (Bourse station) takes less than 5 min in 2 stops. So even if I stayed til late in the city, I am never more than ten minute away from this lovely hotel. The hotel interior is stylish and chic, with rooftop terrace and bar to chill out. The staff are always warm and welcoming . From abundant fresh fruits, organic juice, to fresh honey, pastries to cold cuts , the breakfast is no doubt among the best i have had in europe and could easily rival any five stars hotel . The room is spacious and cosy. The bathroom has apivita products and wifi is fast with reliable connection. Dont miss the restaurants in the hotel neighbourhood, they serve authentic belgium cuisine at reasonable price!

"Be Manos"

4
29/06/2018

Executive rooms are large, comfortable and very clean. Staff friendly. Close to Eurostar station and about 15 mins walk to La Grande Place. Good bar/ brasserie next door called Bar BQ. Overall a very pleasant stay.

"convenient, clean upscale boutique hotel"

4
24/06/2018

around the corner from the Midi train station, this is a boutique hotel perfectly situated for serious beer drinkers. the Cantillon brewery is a thee minute walk. easy to get to central Brussels as well.

"Amazing hotel "

5
08/06/2018

Is my second time and is my favorite hotel in Brussels. I love the rooms (is a bit scary the pics of the doors because they look like a real people) I also love the free apples and the design of the hotel in general. Special thank you to a waiter in the breakfast who was amazing host and when he new I spoke Spanish was very friendly and talking to me in my language. THANK YOU....

"Poor service! Poor attitude!"

1
06/06/2018

???????????????????????????????????????????????????????????????????????????????? We pay for the hotel , but we didn't get the good service! We request things of the room to the front desk a woman , But everything is out of stock! Her attitude is very bad!!!!!!!!!! I won't come here again! Poor service !!!!!!

"Nice, modern hotel"

4
02/05/2018

+ beautiful decor + location close to the metrostation Lemonnier and the train station Brussel-Zuid + friendly, helpful staff + good breakfast + big rooms and bathroom + the view on the aviation square from our room on the 4th floor + free coffee pads in room - coffee from thermos at breakfast

Jean-Pierre M, Directeur général at Hotel Be Manos, BW Premier Collection, responded to this review
Thank you for completing the survey regarding your recent stay at our property.

"Hoem from home"

5
18/04/2018

A really beautifully designed boutique hotel, that I am pleased to tell others about!! I have stayed here many times, and in this world of large corporate hotel chains, Hotel Be Manos is refreshingly different: it is warm and friendly, excellent value, an eye to detail from the rooms through to the lovely breakfasts, and the complimentary shuttle to the nearby railway station is really helpful when you have a heavy suitcase. My favourite place to stay, and it helps to turn a business trip into a memorable and enjoyable occasion!!

Jean-Pierre M, Revenue at Hotel Be Manos, BW Premier Collection, responded to this review
Dear Guest, Thank you for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Merav Abergel Revenue Director Hotel Be Manos, BW Premier Collection

"A well-run boutique hotel in Brussels"

5
17/02/2018

I had stayed previously at this hotel and this was another stay due to meetings nearby and booked by the organisers. The hotel is well-kept, pleasant and with a twist, which adds to its being intriguing. Regular prices are rather high for the area but we had a nice offer so it was actually priced as mid-range for Brussels. Rooms are spacious, quiet, clean and well equipped. Breakfast is generous and with a nice assortment. Overall a pleasant experience worth repeating and to be recommended.

"Excellent Hotel"

5
29/01/2018

A very good well maintained hotel well placed for the city centre. Stylish decor good sized well equipt rooms with attentive helpful staff. Small enough to be personal but large enough to provide the standards you expect from a big hotel. I will definately go back. Oh yes and the chips are to die for!

"I love this place!"

5
04/01/2018

This place was a real find. The room was huge. Both the bathroom and sleeping/living area. One of the most comfortable beds that I've ever slept in. Incredible breakfast buffet with gracious attendants. Check in was fast and easy and the desk staff were very helpful with questions and printing out a train ticket for me. About a 25 minute walk from the Palace Square. Also appreciated the under 10 minute walk to the Brussels Midi Station. Super fast Wifi. Would definitely stay again.

"Lovely hotel in a good location "

4
04/01/2018

This was a really lovely, clean and stylish hotel. The staff are friendly and helpful and there's not too many people around which is nice. We had an executive room which was really good, I love the bathroom and particularly the wonderful deep bath. The bed was really comfy, we both suffer with bad backs and this was really nice. The only downside to the room was the air conditioning not being very good, however, you have the option to open windows which I find really useful in stuffy hotels. It's a well thought out design. There are a few minor things to mention, those being; The spa- this is not available to use freely to guests. A daily charge per person is applicable, I think that you should allow at least one visit during the stay. No water in the room - I've never stayed at a BW 4 star and not received complimentary still water, this would've been nice to have saved the €4 cost of a small bottle from the mini bar. Open jars at breakfast. The mini jams etc on the tables some were open and used, this is not hygienic at all, these should be checked once guests have left the table. Overall though, the stay was lovely and I'd definitely recommend this hotel and even stay again. If you turn left out of the hotel and cross the road you are at the metro which is really useful, €7.50 for a 24hr pass. There's a nice brasserie opposite the hotel too called Escale, even for a nice herbal tea. Thanks BW for a pleasant stay.

"Very nice boutique hotel nearby Brussels-Midi station"

5
22/12/2017

If you like to stay in Brussels nearby the main station then Be Manos is perfect: about 7 minutes walking you find this nice hotel. It has a nice colour scheme throughout the whole hotel and the pictures on the wall are real photography artwork! The room size is very good and I did appreciate the clean bathroom and also the slippers and the bathrobes (executive room we had)

"Amazing place to stay while in Brussels"

5
12/12/2017

I was very pleasantly surprised by this hotel. It's a real delight to stay here. It's very close to the Eurostar station (10min walk) so it was perfect if you arrive on a late Eurostar train like me. It's also close to the central Brussels ( 15-20mim walk), it's basically a straight road from the hotel. If you don't fancy walking the station in very near ( 2mins) which makes it great when you want to go exploring Brussels. The staff are very friendly and polite which made me experience extra special, they were kind enough to help us navigate around and see things we wanted to. Breakfast is great, has a semi big selection and everything is fresh. Breakfast is in a big area so you can have peace and quiet if you want to. The rooms are big and well decorated, they have a unique feel about them. You don't get the corporate white room like everywhere else but a room with character. They are clean and tidy and very interesting. There is a steam room and sauna. I only used once, so have limited view. They are small but tbh it's more than enough, they are clean and a real bonus. This hotel is a real gem if you are going Brussels. Side note: there's a restaurant 2 doors down that does amazing food cheap.

"Not to my taste"

3
16/10/2017

Friendly, helpful staff, but the decor was not to my taste at all. Photos of stockinged legs and a man touching a woman's underwear does not make for a relaxing stay. I don't totally dislike the idea of a black and white colour scheme, generally, but I found the decor really depressing. I've seen there are other hotels owned by the same family and I'm sure I'd like them more. Although I wanted to get away asap, I have to say that the breakfast actually looked quite good and the breakfast area was not quite as depressing as the bedrooms.

"Brussels visit"

5
12/10/2017

Hotel Be Manos is a nicely decorated and furnished hotel near the Midi Train Station. The location is ideal for visiting them old section of Brussels and it historical sites. The staff is friendly and knowledgeable about the area with great instruction for walking to the areas we wanted to see. The breakfast provided an excellent choice of items.

"Wonderful & cool hotel"

4
10/10/2017

An amazing hotel, great modern rooms, fantastic breakfast and a very faur price, extremely close to Gare du midi. Staff was very friendly and helpful. The only reason I didn't rate this hotel with 5 stars is the area where it is located - (near blvd. Lemonier & blvd. Stalingrad) with a large middle eastern community, my wife felt it may not be the safest place to walk at night if you're a woman walking back to the hotel on your own. You should take it into account - but don't let it make you pass on this wonferful hotel.

"Funky modern hotel conveniently located for a weekend visit"

5
10/10/2017

This hotel is very well located near to the Bruxelles-Midi railway station, and so was ideal for our two-night weekend visit. We wanted to be close enough to walk from the station (where the Charleroi airport shuttle runs to), but not too far from the city centre. The Be Manos delivered on everything we needed: convenient location, friendly staff, tasty breakfast, funky modern decor and a great price! We didn't get to the hotel until 11:00pm, but not only was check-in very quick, the BarBQ brasserie next door was still open and serving food. The bedrooms can be a bit of a shock though: the bathroom door is just smoked glass, so absolutely no privacy; a semi-opaque door would have looked just as good and at least given some privacy. The rest of the room was perfect, including a Nespresso coffee machine. Breakfast had plenty to offer, similar to most hotel buffet breakfasts, but also included fresh honeycomb (great on the waffles)! The scrambled egg was a bit below-par on the second day though. The local area is a bit seedy, with not much else around, so a trip into the city centre is a must when looking for anything of interest. The walk into the city is a pleasant one mile, and we felt perfectly safe walking back late in the evening, despite being gawped at by customers in the men-only Muslim cafes.

"Fantastic!"

5
09/10/2017

Stayed here for a weekend in Brussels with friends. The hotel is immaculate and very modern. Everything is quite trendy with quirky furnishings and accessories. The room was very spacious with a lovely comfy queen sized bed. The bathroom is only separated from the bedroom by a glass screen so there is no privacy, however the toilet was private! Breakfast had a good selection at the buffet, it was a bit cold on the first day, but excellent on the second day. Staff are extremely friendly and helpful. Location is very convenient for walking to everything. We had a lovely stay here and I would definitely stay here again.

"Hard to beat"

5
08/10/2017

Absolutely amazing hotel. Room clean, modern and comfortable. Breakfast to much to choose from. Staff very attentive. Highly recommend Bemanos. Good location to visit Brussels. I highly recommend booking the sandemans tours. Excellent weekend in a top city, will hopefully return one day.

"Nice hotel. Not so nice location."

3
29/08/2017

We arrived late at night for a three night stay. The receptionist was friendly. Room was nice and spacious. Very dark rooms as mainly black but very comfortable bed.Needs a little tender care, blinds coming apart and bathroom skirting needs a clean. Great size bath and wonderful rain shower. Towels hard but clean.Great to have Nespresso machine and a kettle for drinks. TV has many channels to suit all tastes. WiFi not so good with only average connection. Our deal included breakfast which if I recall was €25 Euro extra if not included. Very poor breakfast. A “hot” plate containing a few bits of bacon that was cold . Mini sausages undercooked and cold and scrambled egg that looked awful floating in water. A few pastries and some hams and cheese that looked like they had been there for ages. We never had breakfast there the remaining to breakfasts. For a hotel of its claimed quality and rating this seriously needs to be addressed ! Hampton by Hilton and Holiday Express put this place to shame in this area ! Not very friendly staff on front desk when you are in and out, we always said hello done did respond done others didn't even lift their head over the desk. The hotel is very quiet despite being told it was full. We never saw a sole in the bar that is open for residents. The hotel is located a few minutes from Brussels Midi Station and the do offer a free shuttle. The area is very run down but there are a couple of reasonable friendly bars in the square. There are sadly homeless people and beggars around as in many cities today. It took us about 15-30 minutes to walk to centre and back to our favourite restaurant Drug Opera. Overall a very relaxing weekend with great weather.

Jean-Pierre M, Directeur général at Hotel Be Manos, BW Premier Collection, responded to this review
Dear Guest, Many thanks for let us know your comments about your stay. Concerning the breakfast, it's not usual that we do have complaints. We'll investigate what happened that day. Hope you'll remember Brussels as a nice city. Best regards.

"Wonderful stay!"

5
16/08/2017

Stayed in this hotel for 2 nights sharing a triple room (twin beds and a sofa bed) with my friend. The hotel has a fresh contemporary feel with beautiful modern decor and artwork throughout and feels very luxurious. Staff were helpful and welcoming. The room was beautiful and spotlessly clean and the beds were extremely comfortable. Very quiet too, slept very well. Wonderful buffet breakfast, great choice of cereals, fresh and dried fruits, meats, cheeses and pastries, and the dining room and bar areas are beautiful, very stylish. This hotel is very good value for money, has such a luxurious feel. The square in which the hotel is situated is very pleasant, has a water fountain and several good cafes with outdoor seating. Easy to get to centre of Brussels from Midi/Zuid station which is a 5 minute walk from the hotel. A fantastic base to explore Brussels, would definitely return.

Jean-Pierre M, Directeur général at Hotel Be Manos, BW Premier Collection, responded to this review
Dear Guest, Many thanks for sharing your wonderful experience at the Be Manos. See you in a near future.

"Quirky hotel well located with excellent amenities"

5
14/08/2017

Each of the rooms is 'inhabited' by a different friend or family member of the owner & their larger than life size photos on your door & in your room.All the decor is black & white walls bedding carpets & decorations, right down to the black & white cowhide stools. Great bathroom, similarly done with black tiling & white fixtures. Comfortable beds, good pillows, free WIFI, very good air conditioning & a really excellent breakfast. Walking distance to everything, but woe betide you if you drop black socks onto the black carpet- difficult to locate

Jean-Pierre M, Directeur général at Hotel Be Manos, BW Premier Collection, responded to this review
Dear Guest, We thank you for your nice review about you stay. Hope to welcome you again.

"Poor breakfast"

3
12/08/2017

Hotel is great however the breakfast is very limited for vegetarians / vegans. When I asked for an omelette, one of the staff mentioned it would be chargeable at 5 euros. Even when I told him that the selection is very limited. He insisted that it has to be charged at room rate.

"Lovely Hotel"

5
25/07/2017

Stay here frequently for work. Rooms are spacious and very comfortable. Shower is great and air conditioning works well. Free wifi is available throughout the hotel. It can be quite dark in some of the corridors, especially if you travel up in the glass lift, so watch your step! It's located in a lovely square, with restaurant options both in hotel and in the square. It isn't far from centre of Brussels either. Staff are friendly and helpful.

Jean-Pierre M, General Manager at Hotel Be Manos, BW Premier Collection, responded to this review
Dear Guest, Many thanks for your lovely comments and hope to welcome you again. Best regards,

"Bold, Boutique-y and Batchelor-y"

5
29/06/2017

Great location 10 mins from Gare Midi. 20 mins by foot to the centre. Comfortable and clean hotel entrance, reception and communal areas Huge rooms with large bed, desk, soft seating areas, large tv, lots of different lights and settings and the biggest wardrobe space. Exceptional nights sleep. Large bathroom with private wc and deep bath. Great breakfast and choice, especially chocolate spreads with pancakes and waffles. Good amenities especially the spiced and/or mint ice tea. Harmonious well being centre with a sauna/steam room. Great room cleaning service. A beautiful hotel, just not to my taste. The general hotel lighting was poor, everything is black which can become a little annoying. As a boutique family run hotel it was nice, but the pictures of strangers everywhere was a bit too much. Its a maze and with minimal lights and black carpets it felt like walking in the dark. Spa shower only came on cold. Pricey minibar, we stocked up from nearby market.

"Amazing hotel | A llitle bit far from the center"

4
17/06/2017

The hotel was amazing; beautiful and big room and bathroom. The bathroom has a tub so that was a plus for us. It has a sexy feeling and decor. The staff were friendly and open to help us every time we asked them. Also, the cleaning services was really good. The only but for us was that it is a little but far from the center area and it is not located on an upscale area.

Jean-Pierre M, General Manager at Hotel Be Manos, BW Premier Collection, responded to this review
Dear Guest, We thank you for your nice review about your stay. Some guests say we are in the city center, some that we are 15 minutes by foot. It's true that we are located only two metro stops from the Grand'Place. We hope

"Loved this hotel"

5
17/06/2017

This is a great hotel very close to the train station. Fantastic service from extremely helpful staff, sourced us a local doctor and could not do enough to help you. The rooms are fabulous and great pillows. Happy hour every day is free, great value. Great restaurant right at the front door. I would stay here anytime I was in Brussels.

Jean-Pierre M, General Manager at Hotel Be Manos, BW Premier Collection, responded to this review
Dear Sir, We want to thank you for your wonderful review. We are always trying to do our best and help in anyway the guest. Hope to welcome you again. Best regards,

"Amazing room, great breakfast, extremely helpful staff with some minor niggles"

4
02/06/2017

This hotel was about 30 minutes walk with a suitcase from the Brussels-Midi train station; this was fine for me, but some people may prefer to take a taxi, though I found out afterwards that there was a hotel shuttle. I chose to stay slightly away from the station, as the surrounding area is surrounded by beggars, looked seedy and there was a lot of noise from traffic. Hotel de Manos looks over a square, was much quieter, and there were no beggars. Check in/check out were both quick. The room was huge compared to other rooms in Brussels, with a great bathroom. I slept very well. The options available on TV were limited, and some of the channels didn't work. There was a good (but not great) spread for breakfast which I enjoyed. The bar menu for the evening was very limited, so I ate at the Italian restaurant next door. Whilst packing, the zip to my suitcase broke, and I was faced with having to board a train within 60 minutes! The staff were extremely helpful, and someone found some gaffer tape which was a temporary solution until I could but a new suitcase the next day - very helpful! The only thing I did not like, and would not appeal to some (esp those with children) are the photos that are displayed throughout the hotel. Overall, I would recommend this highly, and thought there are a few minor niggles, and I would personally prefer that the artwork is refreshed.

Jean-Pierre M, Directeur général at Hotel Be Manos, BW Premier Collection, responded to this review
Dear Sir, We thank you for choosing the Be Manos and wrote your overall nice review of your stay. It's our aim to be always helpful in every situation. See you in a near future. Best regards

"Close to Brussels-Midi station"

5
01/06/2017

Chosen based on its proximity to the train station (and we still got lost!). It is a 7 minute walk! Decor is very modern in black and white. The beds were very comfortable. We even had washcloths the second day, usually not provided in Europe! There are restaurants in the square right outside the door. It is about an 18 minute walk to Grand Place. We only had two nights here. Breakfast buffet is not included, but was by far our best breakfast while in the five countries we visited.

Jean-Pierre M, Directeur général at Hotel Be Manos, BW Premier Collection, responded to this review
Dear Guest, many thanks for your very nice comments and hope to welcome you again. Best regards,

"Really nice rooms, excellent service"

5
29/05/2017

I have been staying in the property several times over the past months and was never disappointed. The rooms are large for Brussels, the breakfast plentiful and the staff very service minded. The parking is good, just keep in mind that it's a narrow ride when you drive a large car.

Jean-Pierre M, Directeur général at Hotel Be Manos, BW Premier Collection, responded to this review
Dear Guest, Many thanks for your superb review. Hope to welcome you again in a near future. Best regards,

"Excellent choice"

4
19/05/2017

Very nice designed, well located boutique hotel. Friendly and helpfull staff and nice comfortable rooms. Nice breakfast. The quality of the food at the bar was disappointing but plenty of restaurants around.

Jean-Pierre M, Directeur général at Hotel Be Manos, BW Premier Collection, responded to this review
Dear Sir, Many thanks for your nice comments. We'll check exactly what happened for the food at the bar. Hope to see you next time. Best regards.