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The hotel was clean and comfortable, but breakfast was not stocked or restocked. If you are okay with skipping breakfast, would definitely recommend.
First night after landing at nearby Denver Airport and easy drive to here. Friendly welcome, comfortable and clean room with good a/c. Shower had plenty of pressure and good heat control. Good breakfast with hot and cold choices. Pool looked clean but not used. Plenty of car parking and the area felt safe for a walk. Fast food nearby. Enjoyed our 1 night stay.
Clean room. hotel was clean. friendly staff. hot shower. comfortable bed. good breakfast. Felt safe in the parking lot
Not even 45 minutes from downtown Denver this hotel is a pleasant, safe and clean place to call "home" while on the road. One night or many would be fine here. It is comfortable, pleasant, good staff and adequate breakfast.
It was about 6 miles off the highway but it was a nice place. It was clean. Staff friendly. Breakfast was ok
This facility was obviously well kept. I will be pleased to stay here in the future. Lots of amenities nearby and a quick trip to the airport. Great value for the money. Staff was always polite and friendly wether in person or on the phone. Breakfast offerings were plentiful. Very easy to get to.
We stayed in Brighton the night before catching our flight home out of DIA. It's a short drive to the airport. We felt safe and the room was comfortable/clean. If you do not like road noise, request a room on the back side of the hotel. If we're ever in the area, we'll stay here again.
I booked a four-night stay for my family, so the pressure was on to get a hotel that we would not be sick of by the second night. I chose well. Everything was great from check-in to check-out. The carpet in our room was so clean that you could walk across it in white sock without picking up soil. Everything was clean, comfortable, and well functioning. We had four good nights here, and left early in the morning for a relatively short ride to the airport.
The 18 miles that this hotel reported being away from Denver is actually a 30 minute drive. We spent an hour in the car each day. The hotel was nice, but we'll be staying in a closer hotel next time around.
We picked this hotel as our first stop after arriving at the Denver International Airport. The location was convenient and the facility very presentable. The front desk staff was friendly and competent. However, when we went to bed, we found that the air conditioner compressor would not function. A call to the front desk determined that' indeed, the a/c was defective. Though we had unpacked and undressed, we transferred to an inferior room 2 doors down the hall. Other tan this hiccup, ou stay went very well.
I'm a new client of Best Western my experience was fantastic I would like to do more business in the future with Best Western I like to keep all of my business in house with one hotel chain therefore it makes it easier for me.very pleased with the staff the breakfast staff is very accommodating and nice I like that A satisfied customer I am R,Romero
Rude Manager, super expensive for a room that should have been 30 dollars a night. Small, dingy, dark, the carpet was absolutely disgusting. The photos of this hotel are not accurate!!!! Breakfast is the same exact thing every other day and it is soggy, mushy, tasteless...etc. Never again if I can help it!
First room the key wouldn't work at all — incompetent desk clerk couldn't program right due to inch + long fingernails Supervisor fixed after trip back downstairs. Once in the room it had obviously been smoked in, and should never have been cleared for occupancy. Back down to ask for another room, which was granted. Nearly slipped and fell out of the elevator due to a guest soda spilled right in front of the elevator. Unsigned, unwarned, no one at desk doing anything except to say “oh yeah a guest spilled his drink”. Back up through the mess to 2nd room — smelled musky and like dirty socks. Unsure how it was released either. Two bags of garbage bagged in hall across from our room. Never picked up! Clearly left by the couldn't-care-less housekeeping staff. 15 mins later went out to the car via stairs and noted the drink spill in front of the elevators not cleaned up. There's more to say, but absolutely positively the WORST Best western I've ever been in out of over a 100 in the past two decades. Need to immediately fire the front desk supervisor and the housekeeping supervisor. If I hadn't had as much good experience in other best westerns I'd never stay in another one based on this experience.
Don't understand the cleanliness reviews, our room carpet was heavily stained, curtain sheers had multiple cigarette burn marks on them, and our last night was destroyed by heavy marijuana smoking on our floor, the odor was everywhere including our room... Desk clerk just said "Sorry"... Breakfast was near impossible to obtain on Saturday and Sunday, they did not keep up with the flow of traffic,.
The person at check in was not honest in his statements regarding discounts through my rewards and making sure that it appeared on the bill when checking out. The day clerk didn't know or understand what I was trying to convey when we checked and what the night clerk told what he was goin to do for our stay.
We stopped here on our trip from Wisconsin to California. It was a good place to stop before getting into busy Denver. The hotel was very clean and the people were extremely nice. The kind lady behind the desk even gave us welcome bags with water, granola bars, and fruit, which was very welcomed after our long trip. Beds were comfortable. Hotel was quiet. Breakfast was only mediocre that's still happy to have hot food. Area was a bit sketchy but nothing too bad.
Great place to be with access to many Colorado attractions. A bit out of the way but good access to getting around the city. A Quite hotel with friendly staff and good value. Easy drive to Boulder, Mountain and points north of the city. Also not very far from DIA.
The hotel was clean and the staff very pleasant. The breakfast was excellent. there was something for everyone from fresh waffles to cereal and yogurt. The pool water was clear and warm. Would stay here again.
Very clean property. The rooms were really clean. I wish they had a few more luggage trollies. I do wish they did not add such a large charge for our little dog. I do intend to always choose a Best Western when ever possible.
They have a better breakfast than a majority of their competitors. The room was clean and the staff did everything they could to meet my needs. The grounds were clean and well maintained. I already booked a room for my next trip.
This place was so dirty and sketchy. I was up there for a golf tournament and the beds felt like a Motel 6. I had springs going up my back and I thought the hotel was on fire when I smelled the air in my bathroom right after I checked in.
Front desk was very friendly. The first room given to us had a funky feel. It was warm and humid in there, had a perfumed smell and didn't have a clean feel but looked clean. . We left for dinner right away and before leaving I turned the air cooler. On returning the room wasn't any cooler. We were given another room which seemed cleaner but was also warm and humid and did not have the heavy scent. We stayed in this room. It was clean and the room was in good shape. Never could get the humid feel out of the room so made a little uncomfortable. The beds were springy but fairly comfortable. Nice bathroom and shower. Room had a comfortable chair, desk area, coffee maker, fridge and microwave. Breakfast was good with hot items available, eggs, potatoes and meat. We think biggest problem with our stay was the uncomfortable temperature in the room. It wasn't just one room but two. Also noticed a fan in the lobby. Because of that I would try a different hotel in this area. I gave 4 stars because the rest of the hotel was good. The hotel was quiet.
I stayed at a nearby hotel and it was not a good experience. I went to the Best Western Brighton Inn and they had a room for me. The lady I first dealt with was super friendly and gave me a good rate. I cancelled the rest of my stay at the other hotel and moved to the Best Western. My room was very clean (which is what was lacking in the other place). I loved my room. Breakfast was great as well. The best part of the stay, though, were the three hotel employees I dealt with. Each was professional and very courteous (another improvement over my initial hotel). Thanks!
After a long ride on the Harley, we were ready to call it a night. Based on the appearance of the exterior of the building and the lobby, my expectations were high that we were going to be staying at a very nice hotel. However, even though this happened to be the most expensive hotel stay on our trip, it was also the most uncomfortable bed I have ever tried to sleep in. In fact, the bed was so bad that it almost made me forget about the moths I killed in the middle of the night flying around the room and the A/C that worked poorly. The bed appeared to be broken in the center and both sides slanted towards the center of the bed. I had mentioned this to the hostess the following morning and she said she would have someone check into it. It was room 107 in case you are booking and would like to check for yourself. I do not normally leave ratings or comments, but on this trip I will be leaving two of them. One for the worst stay (this one) and also one which happened to be the best place I have ever stayed.
Nice quiet place to stay. Close to many stores, convenient places to eat near by. The kids loved the pool. Nice to know its pet friendly and won't cost an arm and a leg to travel with your dog. Would definitely stay there again if in that area.
Check in staff was pleasant and courteous. Very helpful with directions and internet. Room was very large and in excellent repair. Internet was good. Breakfast was served to us in a bag but we could pick out everything we wanted and go back for more.
Everything you need. Big spacious room and friendly staff. Quite a Long walk do the pier but you can walk along the sea front. Free parking which was really good but places are limited but we were lucky to get a space!
the location was perfect every businees i needed to go to was close by. service was excellent everyone was so kind. the place was so clean and constantly being cleaned it smelled amazing right when you walk in every time. lots of options for breakfast and motel room was cheaper than most places i been. i deffinatly reccomend staying here.
This hotel was attractive, quiet, and staff was very diligent about constantly cleaning everything during our stay especially with the corona virus pandemic going on. breakfast was great with lots of choices. Very accommodating, friendly staff. Close to airport and restaurants and shopping.
the staff was friendly and the place was exceptional. I will definitely stay here in the future. I saw at breakfast staff member helping a guy on crutches. even refilling his drink for him. the staff members are very friendly.
Very friendly, and clean. Our dog was very welcomed. Great place to lay your head. The beds are extremely comfortable, the pillows especially. Check-in was very friendly and quick. I was pleasantly surprised with the snack gift at check-in.
as usual with Best Western everything went smoothly - very nice breakfast - room was clean and quiet - they actually held a package for me - it would have taken too long to get to me in Texas so I had it shipped there
I'm a hot shot driver and when you have to stay in a hotel for a few days , you want to feel at home , comfortable. I certainly did. The breakfast was very good and there was a good variety in my few days there. There was parking in the back for a truck and trailer . Across the street I went to the gym , Walmart was on the corner . Grease monkey was next door so I could get my oil changed . Also got a hair cut and beard trim . To top it off the car wash was in the same area .
The staff at this hotel is seriously remarkable! The breakfast is awesome and the friendly staff is willing to help you with anything! Always look forward to coming here! My boys love the pool and breakfast! I enjoy visiting with all the friendly staff!
We arrived around 8.00pm after driving 375 miles from South Dakota. We were tired. We were asked for a credit card which we gladly provided however we were not told that the card was being pre authorised for the room rate plus $30 deposit. For some unknown reason the receptionist took the payment in GBP. The card provided is a USD account and therefore the charge has been converted at a low credit card rate even though there was adequate funds available in USD. As a Best Western Diamond member we are usually treated pretty well at check in but not at the Brighton Inn. The receptionist was quite abrupt and unfriendly. When i returned to reception some time later i has to wait for the receptionist who was taking a smoking break outside. We werent told of the breakfast arrangements or what facilities were available to us. This is probably the worse service i have received from a BW hotel for many years and being chraged an increased cost, without reason, doesnt help. Crossed off my list for future visits
We stayed here so we could catch and early flight from the airport. About a 15 minute drive away. The hotel was clean and looked fairly new. The beds weren't bad but not the most comfortable either. The place worked for our needs as we only stayed one night.
The front desk staff were friendly and eager to help. The rooms were clean, bed was very comfortable and the shower was great. The breakfast was delicious and staff was so friendly. Great location. Would definitely recommend this hotel.
This was a very good hotel and I would have given it five marks, except that one day during my stay housekeeping did not make sure the door latched behind them and I came back to find the door ajar. Clean rooms, comfy beds, good water pressure, friendly staff, conveniently located (for what I was there for anyway.) I think pricing is a little high, but I tend to think that about most hotels.
This hotel was a great find for us. It was very clean inside and out, the price was good, especially considering what the other hotels were charging near the denver airport. . We highly recommend it to anyone.
Hotel location is near restaurants. Rooms were clean and spacious. Breakfast was filling. Most of all, the employees were very helpful and polite. This hotel has a pool, small gym, and an outdoor sitting patio as well.
Front desk staff are excellent. The breakfast area is well kept with a daily varied selection of hot breakfast food items and the standard cold grab & go things. There is a sign posted in the breakfast room that food is to be eaten there and not taken back to the rooms, which I think is a great idea. The beds are comfortable as are the linens. Water pressure was very good. I will definitely use this hotel again when back in the Brighton, CO area.
Short drive from Denver airport, all the shopping and food you need right down the street. We are staying there again on our return trip and will be leaving from Denver airport again. Location is very good.
We had a wedding at the Bellasera which is 5 minutes away from the hotel. Such a comfortable and affordable hotel for the whole family. We had over a dozen rooms and everyone who stayed at the hotel were very pleased with the quality.
We've (husband, dog and I) been staying in lots of hotels on our month long road trip. Brighton Inn was one of the best nights we had on the road. The pet room was clean and comfortable. We had a great night sleep in the beds. We also really enjoyed the breakfast. I had a healthy breakfast burrito and fresh fruit. The breakfast totally made my morning!
The staff was great, they were very friendly and ready to help. The room has really nice furniture and it is nice to have a fridge and microwave. That being said the reason for 3 stars is the room seemed a little outdated. It was clean but still looked old. The beds were not comfortable and they only have half sized pillows. The channels on the tv (the few that even came in) were pathetic and came in fuzzy. There weren't any movie channels at all. This hotel would be alright for a pinch but I would recommend finding a better hotel if you have a chance.
This hotel has a great staff. They're friendly and helpful. There is no hot tub but the pool is indoor and clean. The room could use more outlets for charging gadgets but has more than many hotels. The room seemed small but there were 3 of us. The beds are comfortable with good pillows. There during the blizzard of March 2019 and the room stayed plenty warm for us.
Enjoyed my stay, brief as it was. Room must have been recently renovated, as it was clean, bathroom clean, bed very comfortable. Somewhat close to train tracks so you can hear the first train whistle around 5:15 am, but that was very brief and no following whistles that I noticed. Close to fast food and a few restaurants. Front desk clerk nice and informative. Only drawback during stay, I was watching something on my iPad, no TV on, iPad volume down, and the neighbor knocked on the wall! Super sonic hearing! Got the earbuds but was totally shocked as I couldn't hear much except for some hall traffic. If I have to attend any other meetings close to this Inn, I will definitely stay here.
My three coworkers and I were flying in from Florida and stayed at the Brighton Best western. It was one of my favorite places. I will be visiting again. The staff was nice, friendly, helpful and right on top of everything. The indoor pool was great.
Great clean quiet. Nice bedding and towels. Did I mention clean? Yes! Large bathroom. Exceptionally clean. We like clean. Great staff - Charles at the front desk and Jeanette in the breakfast area were so helpful and friendly. A varied breakfast better than most hotels. We would stay again.
While the rooms are nice this is the worst bed we have ever slept in. I have thrown out better mattresses than this one. As far as the location it is near a train that runs all night and blows its whistle. We did not get any sleep here.
At check in there was a small glitch, but it was quickly corrected. We were there for my wife's surgery in Brighton. Due to some complications, we had to stay a few extra nights. The staff was most helpful, and very accommodating. The room was cleaned every day, spotless, Jennifer was our housekeeper, and she did a great job. The front desk staff were great, always willing to help, and make sure that I (we) were comfortable and our needs met.
Awesome and friendly staff. Quick to help out, even after midnight. Breakfast is good, had everything I needed to start my day. Location is easy to find and close to Denver to the South and to my work area to the North.
I thought the room was extremely comfortable. The bed was fantastic and slept great. Never heard any noises from the hallway. The TV worked great, coffee pot was new, fridge in the room was cold, iron and ironing board were used and everything was great like it should be. Arrival and departure were fantastic. Even the other guests seemed friendly and easy to get along with.
HI. it was OK but we will not stay here again. it was a month ago we stayed here but i remember my wife saying she did not like it. the breakfast was good but i think it was noisy and hard to sleep.//
The young lady at the front desk on night shift was incredible. The only issue we had was they have no hot tub. This was a first for us with usually staying at BW hotels. Everything else was very good. Even the snacks and drinks were good every morning.
Be very careful booking here. I used Orbitz to book my stay at Best Western, Brighton Inn for a stay on March 25-27th. This included paying the hotel cost upfront to Orbitz, who then pays the hotel upon my check-in. The problem arose when Best Western charged my credit card AND charged Orbitz for my stay. I didn't immediately notice the double charge, and it's been nearly impossible to resolve this. I've left several messages with the front desk over the course of calling 10+ times. Originally, Destiny (BW Brighton front desk employee) understood the issue and seemed willing to help resolve it. However, the front desk appeared to start ignoring my phone # and I wasn't getting anywhere. On the positive side, I was eventually able to get 1 of the nights refunded but I actually stayed for 3 nights. I've had to try disputing the charge with my credit card but who knows if that will be successful. This has been way too much work. Refunding my double charge should have been easy and fast. Refusing to do so if simply dishonest (and theft). On a side note, my hotel room had clearly been smoked in. I didn't complain at the time, but if I'm writing a review now I might as well mention it. Everything else with my stay was great including pool & breakfast, so that earns back a star.
Arrived at this hotel and got the luggage on the trolley and checked in ,all good till I went to use the elevator as my room was on the 3rd floor.Elevator was out of order and had been for a week .At no time was I notified before hand or at checking in that the elevator was not working !How was I to get my luggage upstairs ?of course ,advised to use the stairs .When asked for assistance 2 slightly built young girls had to carry or drag my 50 Lb bags up the stairs .So much for Occupational Safety!Apparently they were dragging the linen that way as well.If I had been notified of no elevator and no vacant 1st floor rooms I would have cancelled my booking.Only when I complained did they offer a discount.This hotel is also on a busy road and a train line so expect noise .
Upon checking into the hotel, I requested that I be notified if there are any cancellations so that I can extend my stay. I continues to ask and be reassured that if there are any cancellations I would be notified. However, after finding out that several rooms from my family members were cancelled I was never notified. When I called to ask about it the manager on duty told me “well you never told me”. I told three other employees who all assured me that I would be notified. She told me that none of them wrote it down. I said so you are telling me that three of your employees failed to do what I was told they would? She snapped back “ if thats how you want to take it!” Horrible service and I am left without a room for the remainder of my stay.
The hotel was $129+tax without my partner's Veteran discount, which brought it down to $100+tax! The beds were comfy, great soft pillows, nice quality shampoo & conditioner (as women, that's important ;) The shower was nice and hot, excellent pressure. The breakfast was sooooo good!! Mini or regular size waffles with chocolate, raspberry, strawberry, mango fruit syrup with powdered sugar!! Scrambled eggs, bacon, sausage patties, biscuits & gravy, fruit, yogurt, juice, coffee, all great!!! The staff were very kind, friendly and helpful. I would definitely stay here again.
We stayed 3 nights at this hotel while attending our grandson's graduation. The hotel seems new or newly remodeled. It is three floors with an elevator. Our room had two queen beds with a refrigerator, microwave, desk and large-screen television with a good shower. They have an indoor pool and exercise facility although we did not use them. The staff was kind and helpful. There was a hot breakfast each morning with waffles, scrambled eggs, sausages, potatoes, cold cereal, juice and pastries. Also, the price was good.
Clean hotel, friendly staff, excellent breakfast options. I would stay here again. My Wife and I had fun swimming in the pool and walking our two Chihuahuas around the property. On another note, close proximity to Sonic Drive in
I will never stay in a best western again the staff was rude and incompetent. Kept my deposit because my room smelled like marijuana when it smelled like that when I rented the room bad business. Colorado is 100 percent legal worse service ever
Stayed here overnight on a cross country trip. Everything about the hotel was fine except the location. I was awakened four times during the night by loud train horns. Even with earplugs. So I can't stay here again.
Their staff was very rude and confrontational. We asked why our room was not made up. They said the do not disturb sign was on the door. It was NOT. We left about 10 AM and came back around 9 PM to see our room was not made up. We looked and the do not disturb sign was hanging on the INSIDE of the door. Your staff called us a liar and was very rude. We have stayed there 2 to 3 times per year for the past several years. We have family here. We will not be back!!! Also your elevator is very bad. We have been there 3 times now when the elevator was not working. Including this last stay where it was supposedly not broken but we waited for about 15 minutes one time and chose to take the stairs on 2 other runs. Unacceptable especially when we were on the 3rd floor. We are in our late 60s.
While at my husbands Christams Party in Colorado, we stayed at the Best Western Brighton Inn. The customer service was perfect. The hotel was very clean our room was super nice with a huge jacuzzi. The elevators are a bit slow but didn't bother me. Many fast food locations within walking distance. We will definitely stay there again!
Best Western in Brighton has it all at an affordable price. Cookies, snacks and infused water in the lobby, nice pool with a huge hot tub, great continental breakfast with green chili to take it to the next level. Honest, friendly and helpful staff and management. During our stay we left and lost some items and everything was returned to us. We would definitely stay here again!
We were visiting reatives in Denver for Thanksgivingand wanted to get an early start Monday morning for our drive back to Chicago. This was a great place to stay for this. Quality of the service and room was graet. The buffet breakfast was fantastic. The lady serving the breakfast buffet did an excellent job and it was obvious she valued customer satisfaction and quality.
This hotel was very nice. Really enjoyed the in room jacuzzi. Needed to relax and unwind, and the front desk made it possible by upgrading me to in room jacuzzi suite. I'm a diamond select member and was treated like it.
This hotel was not too far from training site and very accommodating and accessible, if I forgot or needed any thing extra. I would highly recommend this Best Western....... It is within 10-30 minutes of a drive to many other businesses and restaurants, great for sight seeing.
Everything was clean and all the staff was very friendly and helpful I have been there twice in the last month and after my first stay I requested I be put back in the same hotel on my second stay and will request I stay there every time I go up there
BW was the only hotel that allowed pets. I carried my little dog with me for a convenient 25$ fee. Great service and friendly staff. Only thing I didn't like were the blankets were heavy and I didnt get that cozy feeling from the bed but wasn't terrible by any mean. Will definitely be reserving my stays at BW in the future!
Awesome staff at desk! They are upgrading the front grounds and looks nice. Pool and spa are clean and family really enjoyed them. Needed to use dining room to make sandwiches for a family outing and staff was very helpful and accommodating. They have cooking and snacks out for guests in Lobby.
Very awesome experience, clean rooms, nice selection of breakfast foods, clean pool/hot tub. Clean fitness center, front door staff always had a smile and kind word. Offers a nice view of the mountains!
Excellent property with modern amenities and décor, Rooms are very clean and well taken care of. Staff are super helpful and the breakfast is one of the best I have experienced. You will love this hotel.
Texas gals had to stay due to Hurricane Harvey. Cory and Monica, who work the front desk were wonderful. We stayed three nights. They were helpful, knowledgeable and understanding! Janell fixed a good hot breakfast too!
Excellent staff, well versed in local history and places of interest. Personally called when room was available as we were early arrivals. Spa was large and well kept. The gym was small but had up to date equipment. As always choice of breakfast was available at 6:00 am which is wonderful for early risers. Extra coffee was given at check in for afternoon cuppa! Overall great experience!
Nice hotel, clean, neat, nice amenities, friendly and helpful staff. Close to Denver airport. Rooms are smallish so its good for a shorter stay. we had an early flight out and at 5 am most of the breakfast was set up- coffee, fruits so we were able to take along. Very nice hotel and staff!
When you first walk in you can tell the hotel was clean and greeted very nicely stay overnight they had a hot tub and pool which for very clean and a great breakfast in the morning I was very happy with the hotel
The positives: this hotel is convenient to Brighton, friendly, and clean with a nice updated lobby. Our room was quiet and we slept well. The negatives: the rooms could use some upgrading. The decor was aged. The staff used a strong air freshener that was overpowering. We had to air out our room every day. Our phone didn't work. Breakfast is served from 6-9, even on weekends.
Nice hotel. Nice staff. Plenty of amenities. Close to restaurants. Close to all areas of the city. Staff was helpful. I would stay here again. There is only one ice machine, so you have to go down stairs to get your ice. No big deal!
We have stayed there in the past when it was something else but Best Western bought it and remodeled everything they did a great job everything is top notch including the staff.We go there once a year to see family members we will be staying there when we visit GREAT PLACE.
Best western hotel in Brighton Colorado overall a very pleasant stay. Great friendly staff! Monica and Desiree definitely went out of their way to ensure we had a good stay. Breakfast is good. Lots to choose from. Enjoyed fitness room as well all but the tread mill that didn't work. Clean rooms comfortable bed. Overall a great hotel.
I met my husband in Denver and we stayed at the Best Western Brighton Inn. The room was nice and clean and the breakfast good. They suggested a unique Mexican restaurant right in their parking lot so no further traveling by car to enjoy a nice meal.
We got the king bed suite with the jacuzzi. The room was very clean, friendly staff and the Jacuzzi tub was set in another room and not next to the bed like other hotels. Breakfast was really good. They had green chili and salsa instead of the typical gravy. We are already talking about a return trip.
Greatly enjoyed this stay. I often come to Brighton 2 to 3 times out of the year to check up on one of our offices and it is very convenient to stay at Best Western because it is so clean and comfortable and close to our office.
There is not a lot to say about this particular location (Brighton), however, the room was fantastic. The private jacuzzi in the room was a very unique CLEAN amenity, that you don't find often in standard hotels. The rooms are modern & clean. Friendly and professional staff, great simple complimentary breakfast. Pool/hot tub was simple. I would suggest sun lounges on the back patio-the sun hits perfectly to lay out. There was construction right across from our room window-another hotel build-but we are not easily disturbed. This may bother others.
Nice, clean, friendly - a great value! Breakfast was great as well as the fitness center. Although we didn't use the pool, it looked very inviting. The special touch was the cookies and snacks in the lobby with fruit water. I would definitely recommend this hotel.
A great experience with the friendly staff. I expect to be back next year and will definitely use this hotel then. Pool and spa were clean, room was well appointed and the breakfast items were very good. The only problem I had was items in the room not being replaced (coffee cups and toiletries). The bed was very comfortable.
I observed several things which would make this hotel unacceptable to me. The only ice machine was on the 1st floor which is an inconvenience when your room is on the fifth floor. There was dirt build up in the corners of the elevator and the hallway needed vacuumed because there were pieces of lint everywhere on the hallway carpet. The room I was in had scuffs and dirt marks on the walls, poorly disguised cracks in exterior walls probably from settling of the building, and a large badly repaired crack in the ceiling. The room was overly small, the chair in the room was sized for a petite person and therefore uncomfortable for anyone else, and the desk chair was a stenographer style chair and was smaller in size. The bathroom had a suspended ceiling about seven feet high. On the positive side they had a good selection of breakfast items and all of the staff I interacted with were very pleasant.
I booked 3 rooms. One was excellent.It was clean, comfortable, and beautiful. The other 2 were not. The 1 room I would have given it the best rating. I believe it was recently refurbished, the other 2 should receive an average rating
Clean reasonably priced hotel easily accessible to Denver Airport and within reasonable travel distances to other areas of State for sighseeing. Quieter area surrounded with fast food places and walmart near. Easy access to highways. Breakfast multitude of choices including hot/cold items should cover any appetite. Would definitely stay there again, Good family spot , I noticed quiet too rare other room noises heard.
The room I ordered through Hotels.com wasn't available due to an error on the website. The front counter did everything they could to make it a pleasant experience. The room was very clean and we had a lot of room, even though we had to use a roll away bad.
The absolute best staff to be found within 400 miles! I have yet to find a hotel with matching quality of rooms, price, accommodations and staff as this one! Total package. I plan my trips to Brighton, Co around their room availability.
I really enjoyed staying at here. It did meet my expectations. We really enjoyed all the amenities like the microwave and fridge. The location of the hotel is nice to go to Denver and Boulder, plus it is way more affordable than some of the hotels in those areas.
Best place to take the load off your shoulders. Was in between housing and this hotel took the stress off of my day, fast and easy check in, the room was a blessing with big comfortable bed and Jacuzzi tub. The breakfast was great with hot fresh choices and wonderful staff. I will definitely recommend this hotel to my traveling friends.....
All the staff were great except for housekeeping. They moved like snails and never got around to our room 2 out of the 5 days we were there. Trash was left in the hall ways. The rooms were generally not too clean and very dated.
this was a nice hotel in a good spot, nothing remarkable about the building but the staff is what made it a remarkable place very professional and friendly I will return and deffently stay at the same place again.
I would recommend anyone to stay at the Best Western. It is clean, up to date and accommodating. The staff is pleasant and willing to make your stay comfortable. We did have trouble with a shower head not working but I didn't tell the staff and believe if I had the problem would have been fixed.
This hotel has clean rooms and a friendly staff, however is not within walking distance of any decent restaurants. If you are not willing to travel at least 20 minutes to eat, this is not the best choice.
Best Western is high quality and a good choice for vacation stays. Good breakfast, nice staff. Good rooms and location for our vacation needs. Highly recommended for vacation accommodations. Highly recommended
I stayed for 2 nights recently when I was in town for business and I loved it. The area is very quiet. There are plenty of places to eat. The breakfast is good. The staff was very friendly and professional. It's a clean property. I will stay again if in the area.
Had all the amenities. We really enjoyed the hot tub and pool. All people at the hotel were very friendly and helpful. The breakfast was also very good. Enjoyed the ice lemon water in the lobby and the little free snacks.
We have stayed at hotels in the north Denver area many times in the last few months and this one is by far the best for those around $100 per night. It is very clean and comfortable. The breakfast was nice and all areas of this hotel were clean. We did not use the pool or hot tub but they looked nice. Good location close to Hwy 85 and Hwy 7, which connect to everything. Would stay here again for sure! Other hotels in north Denver were very dirty and felt unsafe. This hotel was safe, comfortable, and clean.
Very clean and close to highway. Staff was extremely helpful and answered my questions. The room was quite, clean and I felt safe. Internet quality is also quite good. I would recommend this Best Western to anyone.
My husband and our two young children stayed here for 5 nights while visiting family. We stayed in the double queen on the main floor (per our request). Every time we saw a staff member we were greeted and acknowledged politely. Our room was very clean, updated and spacious. Even though you could tell they were busy it was always quiet and clean in the common areas. Our trip favorites were the complimentary breakfast and the pool area which has a nice big hot tub and towels you can use there instead of using room towels. We are thankful to staff for allowing us to use the lobby to meet with our family throughout our stay. Couldn't be happier with our experience the only semi-negative comment is that in our bathroom there was a few small ants, not bothersome and we were going to mention it but they already had a pest control guy there. Like I said they were not bothersome at all and obviously the hotel was very prompt at addressing this. Definitely staying here again when we make our Colorado trip next year. Oh and very reasonable price for the services they offer!
Clean and comfortable for a nights stay after a late arrival at DEN airport. About 30 mins from airport on our route across to Nebraska. We arrived at 2am and got a good nights sleep and a good breakfast with juice and coffee before we left.
Came back, experience was even better than before. This place is the best to have a great nights sleep. I am certain that this is the best sleep to be had in the Denver area! Whether business of pleasure, I will always return to the Best Western...keep up the great work guys.
Great facility. Very comfortable and accommodating. Pool area clean and nice. Rooms very clean and beds comfortable. Good central location and easy to get to. Nice big screen TV's The heating and cooling system was very good
We stay at this hotel a lot since it is right near my husband's office for nights when he works late. It is convenient to highways and restaurants and the rooms are clean and well kept. The staff is very friendly.
The staff was friendly and helpful. However the TV was not HD and didn't work properly and the remotes were not the original TV remote but had been replaced with some cheap remote that didn't work effectually. The attendant at night was kind and moved us to a better room and gave us a discounted rate. But the TV in the new room didn't work any better. We were tired and weary and just wanted to relax and watch TV! This was our first and last time to stay in a Best Western.
Enjoyed my stay in the Brighton Best Western, eventhough I found it a bit pricey. Easy to get to, plenty of parking, up to date decor, nice rooms with extra touches...microwave, fridge, coffeemaker, hair dryer.
The hotel was just renovated, so the rooms are nice, modern, and most importantly clean. The staff is friendly and also the rate for the hotel was reasonable. Made my stay very happy, and if I get the chance to stay in Colorado again I'm checking in here!
The staff was friendly and the amenities offered were good to have and use. I'd stay here again if the opportunity arises and I'm up in the Brighton area again. The breakfast area was clean and the food variety was awesome.
I spent a work week at this Best Western. The staff goes above and beyond. Friendly and real. I must say, I am a coffee snob. I travel with Peete's and my own coffee maker on road trips. The coffee is delicious!
The rooms are great! Cleanest hotel I've stayed in....I think ever. Fantastic staff, from the counter staff to the room attendants...you truly experience the hospitality this industry was built to provide. My recommendation for anyone traveling this way, stop and stay.
very nice clean comfy room. Best of all a nice breakfast with fresh melon and pineapple very good eggs and sausage I would stay here given a choice again for sure. Easy to get in and out of stayed here one night quiet
My husband and I stayed at this Best Western for a week and it was a great experience. We came for a wedding and to see our children and grandchildren. The room was a little on the small side but very clean and had everything we needed. A good size mini fridge, a microwave, a coffee maker, a full length mirror, extra towels and lots of pillows on a very comfortable bed. The complimentary bottled water was a nice surprise.The breakfast was awesome. Great selection of hot food items along with fruit, cereal, bagels and yogurt parfaits. One day they even served Santiago's green chili. Our favorite! The attendant was wonderful. She was kind and made sure everything was well stocked and kept the room very clean. The location was also very nice. Sonic, Arby's and McDonalds are all within walking distance. They have a patio with chairs and tables in the back (with doors opening to the indoor pool) and a nice sitting area in the front. I must say though what made the stay exceptional was the customer service. From the front desk attendant to the people cleaning the rooms. Everyone was so pleasant and accommodating. They even let us bring our children and grandchildren to the hotel to enjoy the pool and spa with us. We come to Colorado a couple of times a year and have stayed in various places but never at a place where we felt like it was the perfect one. Until now...we will definitely be back! Thank you!
The staff is so friendly, kind, and polite! I couldn't even believe how nice these people were! It's such a nice environment! Clean linens and all the necessary amenities. I certainly enjoyed my stay here. My only issue is pets... wish that there were pet free rooms. Other than that, everything was great.
I recently stayed at this Best Western and had a very pleasant desk attendant named Andreanna. She was extremely helpful showing me to my room and answering questions about the area. She took her time to explain directions to various places. The room was very clean with all the right amenities. The breakfast bar was well stocked and again attended by Andreanna the next day. I had no problems during my stay and would recommend it to others. Andreanna deserves credit for her attentiveness to the guests! :)
We stayed here one night on our way to Estes Park. The place is easy to get to from the airport toll road. It has recently been updated and is very clean and comfortable. Check in went fast and they even had cookies and snacks in the evening. The place was full (I had heard the clerk tell that to someone on the phone) but it was so quiet that I never heard other quests. There is a nice indoor pool and hot tub that we used. And the breakfast was wonderful. Lots of choices including eggs, sausage, waffles, pastries. All the staff was very nice, friendly and helpful. I can highly recommend this Best Western. Tip: There is a Sonic just across the street with outdoor seating. Easy place to get a quick meal or snack.
This motel is a nice place for a short stay. The staff is very friendly and helpful. The location is very good for seeing North Colorado. The breakfast bar is excellent! Would recommend this motel for a short business trip or vacation.
We stayed at the Best Western in Brighton while en route from the Grand Teton National Park to Denver International Airport. After 10 hours on the road, the Best Western was about what we expected. The room was clean and roomy. It's located about 30 minutes from the airport, but not nearly as pricey as the row of hotels close to the airport. There's an indoor pool and hot tub, and we found the laundry room helpful. The front desk was very accommodating. The continental breakfast did the job. There's a Sonic right across the street. I recommend this hotel for a one night stay in the Brighton area.
Booked a reservation for a weekend with family when it was time to leave my bill was four times my actual reservations maid my account negative and they lady said it was not her problem the manager said the same thing I will never stay there again
Good value for those looking for something quick and easy without too much time to compare and contrast all the options. BW is a reliable choice with staff that go out of their way to make your trip pleasurable.
We have always heard good reviews of best western and have never had a bad stay! This place was so clean! They always greeted us with a smile when we walked inside, and were available to meet our needs. The rooms were so clean. The beds were soft and big. The rooms had multiple plug in locations for all electronic locations. The bathrooms were lovely and had everything you need for an enjoyable stay. Also, there are tons of fast food places to eat, near the hotel. Every morning they offer free breakfast, and its delicious.
The service here is extremely incredible!!!! I'm not even kidding, this hotel is clean, looks good, and has amazing service. If I had a choice for any other hotel in Brighton, I wouldn't go. This hotel as gone above and beyond the call of room service. If you ever have a chance to stay here... stay!!!! The pricing is affordable and extremely cheap!!! I love this place and I love the people. I love this atmosphere and gracious hospitality!
This place was disgusting, I checked in at 11:30pm after driving for 15 hours. The hallway and room smelled nasty and dirty. The bedspread and sheets were stained and hadn't been washed. Seriously the worst experience I've ever had in 20 years of traveling.
I stayed in the suit, just a little weekend get away and i Loved it. The young lady that checked me in was great made sure i had everything i needed. I will be staying at this one again in the same suit
The staff was friendly and very helpful. The breakfast was nice with fluffy eggs, sausage, potatoes, fresh cut fruit, yogurt, waffles, etc. The beds were comfortable and I love that there is a variety of pillow types (soft to hard). My daughter likes hard pillows and I like soft ones. We both found a wonderful pillow.
The clean room was a sight for sore eyes after a long day on the road. The location is a bit out of the way, but drove to downtown Brighton and found a decent place to eat. A dip in the pool and hot tub were a nice way to end the day. The highlight of our stay was the breakfast. A wide variety, and delicious. This hotel is pricey, but is competitive with other options in the Denver area.
We arrived late and very tired. The front desk staff was very pleasant and quick to get us checked in. The beds were awesome. Slept like a log and woke refreshed. Room was clean and general appearance of hotel was excellent. Breakfast was amazing. I have never had green chile sauce for my eggs/sausage in a hotel before. YUMM!
The hotel is conveniently located. We were able to drive to Boulder in 30 minutes. There were a variety of restaurants close by and it was a nice area. The room was clean and the bathroom was large. The wifi was easy to access and we used the fitness center once. We were away from the hotel frequently driving to Boulder and RMNP for hikes at a variety of trails. We would stay at this BW again. The staff were accommodating and friendly.
This is the best Best Western at which we have ever stayed. The room was spacious and very comfortable. We wish that we could have made time to use the 2-person jacuzzi tub. Breakfast was delicious, and the staff made sure that everything was available and hot. The hotel was extremely clean, and the staff was competent and made sure that we had an enjoyable stay. We would highly recommend this hotel to anyone staying in the greater Denver area.
as I said it was a wonderful stay due to the kindness and professionalism of the staff. they were consistantly available,helpful and enabled me to handle both my severe COPD disability and kindly helped my husband to move luggage and large concentrator. I would recommend this establishment to any one and highly praise the staff!
Great hotel with a broken elevator and no concern that disabled senior gets to climb when they put us up stairs. Staff would not make adjustments and said they would have some of the yard workers carry our stuff. But definately a quiet room with a clean comfortable bed
The staff was friendly, helpful, polite, and remembered me. It was a great experience. The free breakfast is the best I've ever had in a hotel. Awesome bed! I brought my small dog, and they were very helpful with her, also. Very pet friendly!
Excellent breakfast with a variety of choices. Every staff member was always smiling and ready to help however they could. The assistant manager promptly took care of a small issue we had with our shower and was very hands on in checking on guests during the breakfast hour. The room was clean and comfortable. We will definitely stay here again when we are back in town.
will not suggest to others party in next room loud people running in hall way shouting mini frig made noise the whole time of our stay phone did not work properly...asked for a room with two queens...received a room with 1 king ...breakfast was limited
If i cod have understood the person I dealt with in making this reservation better it would have been done in perhaps half of the time. He was patient with me but do to the nature of this trip I was pressed for time..
I thought the room would be quieter. This is a noisy BW! The bed was hard. The room was clean and spacious, but, there was only one chair, other than the desk chair, and it was small. The toilet, for a handicap room, should be taller, but, there was a hand bar, at least. The shower head was "okay" - it dripped at the connection. The A/C unit was VERY noisy, and when the cooler kicked on, it was even noisier - some kind of humming noise, which was distracting, and made us turn the TV up so we could hear it. WHY do hotels/motels have such NOISY A/C units???? Overall, a bit disappointing for a BW.
Hotel had friendly staff and great amenities. Although limited walkable dining choices (good Mexican within walking distance), many selections were within a short drive. We enjoyed the hot tub, pool area and clean rooms.
When we checked in there were cookies, trail mix, water and Gardettos on a side table for free snacks. Plus, in the room there were free bottles of water, a microwave and a fridge. Bed was comfortable - one of the few with a King Bed that we could find in Brighton, CO. At first my hubby was complaining that i had booked a hotel 5 miles out of our way (unknowlingly) but when we checked out he commented that we should stay there again. Plus, there were restaurants within walking distance - and a Big Lots store to kill some time.
We Have stayed at this hotel many times when visiting our family in the area. The staff is very helpful and the rooms are always clean and inviting. We usually travel with our dog and this Best Western permits pets with a small added fee. We normally stay at Best Western hotels and rate this hotel as one of the best we have used.
I have never stayed in a Best Western but I decided to try my luck. To my surprise it was a great hotel for the rate. It looks like a newer hotel and the room was clean and decent size for a one bedroom. It has a microwave and refrigerator which is always nice when they offer this. They even give 2 free bottles of water, which i think more hotels should offer. I will definitely be back at this location as it was a great buy. And I did not rate this as a charming hotel as it was nice but it's more like a Holiday Inn Express. It worked for a good night stay.
Very friendly staff with clean rooms, Jacuzzi's in room with king size beds, Vending machines could use some different, items No Ethernet hookups so make sure you run wireless, Overall it was a relaxing night with the love one in a warm relaxing Jacuzzi.
We were stuck at the Denver Airport because the March 23 blizzard caused the cancellation of our flight. We called about 20 different local hotels, which were all booked. I decided to look on a map north of the airport and found the Best Western Brighton Inn. When I called, Mireya said they were booked but a few people hadn't arrived and she would check to see it they were coming, then call me back. She called back in just a little while and said she did have a room for us. When we arrived, she greeted us warmly and said she was so glad we arrived safely. Our room was clean and comfortable, and we were even able to get a pizza delivered for dinner since most restaurants were closed. But the outstanding feature of the hotel is Mireya. She went above and beyond the call of duty!
Hotel staff very respectable. Breakfast was delicious.easy check in check out. Indoor pool and spa very nice. Food within walking distance. Easy access to everything around. Nice clean rooms and spacious.
This was a very good hotel and we enjoyed our stay of just one night during a road trip. The free breakfast was extremely good. The rooms were clean and the staff was friendly and helpful. There was some major construction on the parking lot during early Mar '16 so that was inconvenient but not sure how long term it was going to be. The hotel is also in a very busy traffic area off Rt 85, quite congested during rush hour!
It was just comfortable and pleasant place to stay. Allowed me to focus on why I was in town for business. Breakfast was good, rooms were clean, something that is very important to me, and bed was comfortable.
This is an excellent hotel and will stay here again when back in town. Jetted tub was bonus in this area and price range, my wife loved it. Property has a great staff and is will taken care of. There is also cookies and Lemonade in lobby.
Excellent staff, clean and updated room, comfortable bed. Overall a great experience. Would definitely recommend this hotel to anyone looking for an exceptional room at a more than fair price. Staff went out of their way to accommodate us.
Awesome service, Great food , friendly staff. Had everything i needed and then some.Brought my whole family and was Catered to better then Most of the hotels I have stayed at.Great prices Great service What else could you ask for?
Once again we stayed at the Brighton INN while visiting the Grand Kids for Christmas. We had a very enjoyable stay and the staff was very accommodating. We ended up leaving a day earlier than planned and the Assistant Manager waived the late fees and did not charge us for the extra day. Before booking the hotel on a internet booking site I would recommend calling them directly they may be able to offer a better deal. Defiantly will be our place to stay when visiting family in the area.
Stayed here for a family wedding. It was more than we like to pay, but the gal who checked us in upgraded me to a handicap room for the same rate when all I requested was a first floor room. ( I am using a cane due to torn miniscus.) That step-in shower with a seat was so much easier. Anyway, check-in friendly & nice. Because the rehearsal dinner was at 4PM, they let us check-in at 1PM--so appreciated! The room was clean, & king bed very comfortable. Hubby used pool & hot tub which he liked, except Hot tub should have a hand rail. We stayed 2 nights & were so impressed with the full help-yourself breakfasts! Everything from cheesy scrambled eggs, bacon, sausage, oatmeal, cereals, fruits, hash browns, home fries, bagels, pastries, juices, coffee, tea! They even have make-your-own waffle irons with various toppings! A great experience all around; would definitely return!!!
We stayed as a family for my son's wrestling tournament and had to check in late and out early. The hot tub was great for boys sore muscles after wrestling and food great when we left in the morning in time to make it to the tournament. We would recommend Best Western to anyone needing great family place
Breakfasts are great! Rooms are clean and comfortable. Staff is very helpful and friendly. We will pick a Best Western over any other, as long as the price is reasonable. Please keep it reasonable. Only complaint is the dog fee. We think $25 is a little much, By checking the room and finding it in perfect condition after check-out, credit the fee back to customer. Please consider making the fee a deposit rather than a charge.
Right on the seafront, this hotel is perfect for a base if you want to have a nice walk along the front. Not far walk from the lanes either. Breakfast had a good selection and the room was spacious and very clean too.
Great value! Super clean room, with many extras. Staff was friendly, helpful, eager to please. The breakfast was outstanding - so many delicious choices! We couldn't have been more pleased. Definitely give this Best Western a try!
It has the best staff you can come across. Very friendly and they will go out of their way to make the guest feel comfortable. It is nice and clean place, and has great facilities. The breakfast is very nice and satisfying. We loved it and will be staying there every time we are in the Denver area.
I recently stayed at the best Western in brighton ,co. I was so impressed by the friendly lady at the front desk. She was so helpful and treated us like she knew us for years. Truly made us feel comfortable. I remember her name because I asked her how to say it. Meriah. I think that how you spell it. She gave us directions on where to shop and eat in the area. This was a great help to because we hate running around a city we don't know.. we will be back! Thank for you great costumer service Meriah it made our stay worth every minute! Enjoy the snow...
We spent 2 excellent nights at this hotel. We were looking for a hotel where we could keep our smaller dog with us. We also appreciated the friendly staff and the full breakfast. Our grandchildren enjoyed the pool.
Handsome property. Well kempt and properly staffed. Breakfast was great, served in a large room that felt comfortable and there was plenty of everything--we know how important that is. All in all, worth every penny.
as always this was a great stay. close to Airport and close to the Denver area, easy access to all highways and sites in the Denver area. The hotel is very clean, very well maintained great breakfast daily staff is very attentive every day coming and going we were always greated with a smile and hellos. were in town to visit family all over the Denver area and in Brighton and this is a great central location that made the visit go great
We had a very pleasant stay and will plan to stay again if we get back to Brighton any time soon. Our children live near by so the choice of your hotel works well for us. My children and grandchildren as well as two great grandchildren especially liked the pool and hot tub. My only concern was the weight of the comforter on the beds. They are so heavy that we had to practically remove them from the bed A light blanket would work much better.
Hotel was perfect for what we wanted... and that was a base for exploring the lanes and long walks. The main shopping streets were only a short walk away and the hotel offered parking too. Room was clean and staff were friendly. Breakfast offered a good choice.
Room was small, chair was for a child to sit in, bathroom was old and slippery in shower, breakfast a little skimpy, noisy sleeping, for what we paid it was not worth the money. When calling staff for directions, they didn't have clue.
I am on oxygen and can't walk a long way. I asked for a room on the frist floor and by a door. I was given what I asked for with no problem. The man at the check-in desk was very helpful and nice. I enjoyed my stay there and will go back!!
Excellent, and efficient service, Rooms were Clean and maintained, Response was fast when issues arose, Efficient and collected and compressed, The bed was comfortable and fluffy, Responsive, to issues and addressed quickly and fast, Breakfast was well cooked and presented at a good time in the morning.
We have stayed at this hotel at least 3 times now while visiting family and we have always been treated with a warm smile and great customer service, they have a wonderful breakfast and the girl keeping things supplied was simply a dream for these days. She was friendly, helpful, attentive to her customers needs as was the entire staff. We will go back the next time we are in Colorado
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