SureStay Plus Hotel by Best Western St. Louis Airport,  Bridgeton

4.0/5  - based on 18 guest reviews.
11380 Natural Bridge Road, 63044-2307, Bridgeton, United States - See map
+1 314 731 3800 +1 314 426 7501

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> Room 1

1 adult

 

Hotel advantages

  • Restaurant
    Restaurant
  • Outdoor pool
    Outdoor pool
  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
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TripAdvisor Traveler Rating
based on 21 traveler reviews
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Discover Saint Louis and the surrounding areas from our newly remodeled hotel, located near Lambert International Airport. Just minutes from the airport, we're also situated for easy access to wineries in historic St. Charles and St. Louis attractions like the zoo and Gateway Arch. Guests can enjoy a free shuttle to the airport and Metrolink station, free full hot breakfast and free Wi-Fi. Relax at one of the most convenient hotels in Bridgeton, MO and take advantage of our valuable Stay & Fly packages. Our newly remodeled SureStay Plus Hotel by Best Western St. Louis Airport offers spaciously appointed guest rooms, has flat screen televisions with HBO® and over 50 channels and free wireless high-speed Internet access. Our guests start their day with a complimentary full hot breakfast. Additional amenities include a fitness center, business center and meeting facilities, making our hotel the perfect meeting venue in Bridgeton. For superior customer service and our free shuttle service located, we are conveniently near Lambert International Airport, make a reservation at the SureStay Plus Hotel by Best Western St. Louis Airport today! Enjoy your stay.

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Room 1

Guest reviews


in partnership withtrip advisor img
based on 21 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
13
Verygood
 
2
Medium
 
3
Poor
 
0
Horrible
 
3
Business Business 4
Couples Couples 5
Family Family 8
Friends getaway Friends getaway 0
Solo travel Solo travel 4
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
SureStay Plus Hotel by Best Western St. Louis Airport,Bridgeton
  • 4
    « Nice place »

    Stayed for five nights and will be going back with a group in June. The hotel was nice, rooms were clean. Fridge and microwave included. Only complaint I would have is they should offer waffles for breakfast. They do have scrambled eggs sausage or bacon every morning. But waffles would be great for kids.

    4
    « Business Traveler »

    Stay here a lot. Front desk is awesome and the shuttle service to airport is very dependable. Recently renovated so the rooms are very clean. Great price for parking for airport. Recently changed menu in their bar. Very good!

    3
    « Poor at Best »

    My mother and I do a lot road trips and usually stay at Best Western hotels. This was Not a good hotel. The pool was out of order, our sink was cracked, there was a hole in the wall under our bathroom light & the toilet wouldn't stop running. The restaurant menu that was in our room was outdated (didn't match the one in the restaurant). There was a washer & drier in the hotel for guest use but they didn't have any detergent for purchase. There was a note in the room that said if there were any toiletries we'd forgotten, to see the front desk to get a complimentary one. We forgot our razors but the hotel had none. Also the wifi was not working in the rooms (only in the restaurant).The bed sheets were clean and the pillows (4 on each bed) were comfortable. Spend your money somewhere else.

    5
    « Friendly Hotel »

    We stay at this hotel almost every month. The ladies who run the front desk...Unni, Jeanetta, Brenda, Tina, and Netti go out of their way for us. You couldn't ask for more hospitality. The room is always fresh and clean. The housekeeper, Mary, always makes sure we have everything we need. They offer free shuttle service to and from the airport or any destination within a few miles. The shuttle drivers are all very polite and socialize with you on your ride. Jim is precious and always helps with our items. We have ran into Sam Patel, the hotel owner, numerous times in the lobby and in the halls. He always speaks and inquires if we need anything. Hands on owners are a rare find. Our stays are always pleasant.

    5
    « front desk, shuttle service, breakfast, room »

    All the front desk workers were very helpful during my check in. They help me with my luggage from the time that i got picked up from the airport to the lobby. The shuttle driver was very nice. I got to see the hotel with my own eyes and can see that they are working the facility well. The room was very nice and cozy, breakfast was ready and hot. The resturaunt in the hotel, the gentleman that took my order Mr. Randy he was very helpful. The food was great.

    5
    « Excellent stay and nice staff!!! »

    My stay at sure stay plus has been excellent, the room is very clean and spacious for a standard room,bed was very comfortable. the housekeepers do an excellent job, the front desk staff starting with unnati,do an excellent job, the maintenance crew starting with Carl, keep the hotel up to par, Randy the lead kitchen cook,, does an excellent job with the daily breakfast, the shuttle drivers, all 4 of them also do an excellent job! It's a tribute to the owner/ manager, Sam Patel, who also is an excellent manager,, much praise to the whole staff for making my stay, a pleasant stay!

    5
    « Nice hotel and staff!!! »

    The location is very convenient for Food, entertainment,etc. My room was clean and spacious for a standard room, bed was very comfortable. The help at the motel from Top to bottom is excellent.The airport shuttle service is very convenient and the Drivers, Hassan, Jim,Vinita, was nice.Also, The front desk staff was awesome. special thanks to front desk lady Unni and Randy who runs the kitchen and Bar were excellent.

    5
    « Overall great service and amenities for the price! »

    I stayed at the SureStay Hotel in STL last week while I was in town for work. I was very pleased with my experience for the 2 days I was in town. Checking in was a breeze and the receptionist was friendly. The room was nice and clean when I first; everything looked very much in order. There was any major noises or distractions are me when I slept, and I really appreciated it this because I was able to sleep in peace. The shuttle service to and from the airport was on time and quick! The driver was sociable, and I liked the fact this SureStay is a quick drive from the airport. The hotel also had a hot breakfast served every morning, which was immensely convenient as I had early morning meeting during my time in STL and I wouldn't have been able to get breakfast otherwise. What shocked me the most was how much the hotel offered for the price I paid, especially given all the amenities they offered. I'm very pleased with my experience, and I'll definitely be staying here again when I'm back in STL.

    5
    « Excellent Hotel Stay Enjoyed My Stay »

    We checked in early than the check in time at 3. It was 2:30 then. Just called the hotel requesting for a free shuttle pick up from the airport and then a early check in. The lady at front desk said they are more than welcome to check us in early. Shuttle was on time and the driver was polite and helped us with our luggage. At the hotel front desk the staff was polite and made sure the rooms are clean and checked us in. We were in our room within 15 mins of arrival. The room was clean and the bed was comfortable. The room was cool as the temperature was hot outside. It was relaxing. They do have complementary breakfast which had hot stuff too on menu than the regular menu. It was good with all options available. Later during the day they have a in house Bar and restaurant too with excellent menu option. So we were not planning to drive out the same day and we found all options at one place. The staff was real co-operative and overall stay was excellent. Will definitely come back.

    5
    « Traveling through STL regularly »

    I love this hotel!! Excellent staff !! I won't stay anywhere else in St.Louis. They do whatever they have to do to make sure your stay is fantastic that's why I won't stay anywhere else. If you're coming to Lambert field and need a hotel check Sure Stay out!!

  • 3
    « Friendly staff »

    The decor and rooms of hotel is average, but the staff is very friendly. Stacy understand my concern about the weather and waived my cancellation. The shuttle driver is polite and drove me to the parking directly for me to retrieve my car first.

    1
    « Not happy! »

    Went with my husband and had reservations for the jacuzzi suite got there room wasn't cleaned so waited three hours in the lobby for them to clean the room. Still wasn't clean the tub had hair and mold. We had to buy our own cleaning supply to clean it. Worst place I have ever stayed at. Then we also got charged for more nights then we was suppose to.

    5
    « Nice hotel with friendly staff »

    I stayed here due to I travel for my work. The rooms were clean and beds were comfortable. Everyone at front desk was very friendly. I work nights at a local hospital and was never bothered during the day while I slept.

    1
    « Will not be back! »

    The only good thing about this place is the shuttle driver. He was very nice. Staff and management need a class in being welcoming and hospitable. I hear major renovations are underway. Definitely needed because it was pretty disgusting and drab as could be. Weirdos roaming the parking garage also. Need some type of security to feel safe. They do not offer this!

    3
    « Exactly what I expected »

    This hotel was exactly what I was expecting for the price. Close to the airport, and pretty low cost without a crazy location. The desk clerk was very nice and helpful when my online reservation had some issues. The room was clean and fairly updated, my only complaint is lack of outlets. There was really only a spot to charge phones on one side of the bed and maybe in the bathroom.

    5
    « Perfect Park Fly Sleep Hotel »

    I stayed one night to catch a morning flight out of the St. Louis airport. I do this a couple times a year. I choose this hotel because it has under roof affordable parking, a good free breakfast, a decent restaurant, and clean functional rooms for an affordable price. The staff is always helpful, I've never had a problem with a reservation, the shuttle runs on time, and the driver is always helpful and drives safely. As the last reviewer noted, it was a great surprise to see the rooms had been redone. I will definitely be back when flying out of St. Louis and parking.

    5
    « Brand New! »

    I've been staying at this hotel for quite some time and the owners have recently renovated the entire place. The rooms are amazing and are a complete 180 from where they were prior 10/10 best value for airport parking and stay for certain.

    5
    « Overnight stay for early flight »

    We got checked in very quick the hotel was very clean in the lobby and hallway areas. We arrived at the room it was very clean including the bathroom. We ordered Chinese food the front desk doesn't allow delivery drivers to the rooms so we had to walk down and get it kind of liked feeling the security of that. Breakfast was good eggs and sausage oatmeal cereal yogurt Bread coffee and oj overall the place was very nice.

    1
    « Drugs, Gunshots and a HORRENDOUS Hotel! »

    NEVER AGAIN - UNSAFE ! We stayed here last night on a layover from Lambert Airport and this place is HORRIBLE!! Completely run-down. The pictures IN NO WAY reflect the status of this facility. Ceilings are falling in, wires are hanging loose, drywall is deystroyed in areas. We checked in, went to our room, which smelled of smoke and marijuana, to be woken up about 11pm by a physical fight in the hallway, which, from what we could hear was drug related, and what sounded like a couple gun shots. We left when things temporarily quieted down about 3am out of concern for our safety. I have traveled globally, and stayed in all type of places, from hotels and motels, bed and breakfasts and hostels, and have NEVER seen such an awful facility. Do NOT stay here.

    2
    « Ghost place near Airport »

    I had to stay here for couple of days. First of all the good part: All the staff were very friendly and helpful. They have a nice Indian restaurant on the 11th Floor. Shuttle driver was super nice and friendly. It ends there. Now the hotel is quiet old and badly in need of renovation. They are doing something, but you may end up in a bad room. The room I got in the first day after a late night arrival was so horribly bad. It was stinking. Everything looked very old including the bedsheets, fittings even the ice bucket. No internet or phone reception inside that room (T Mobile). Next day they moved me in to a different room which was a bit better. But no elevator and you need to carry your bag through steps to floor-2. I got a nice staff helping me there. They have a good Indian restaurant on 11th floor with a good view of the city. Elevator is old and scary. One elevator dont work, while other does not have any indicators. You press 11 and pray, by the time you complete it will open in the restaurant. They sell under $80 plus tax a night. Breakfast is very average.

 

Getting to the hotel ...

All directions
·From: Downtown. Get on I-44 from Chestnut Street and N 4th Street. Follow I-70 W to Lindbergh Boulevard in Bridgeton. Take Exit 235B from I-70 W. Take Natural Bridge Road then make right. Look for the SureStay Plus Hotel by Best Western St. Louis Airport sign and turn right. ·From: Lambert-St. Louis International Airport. Head northeast on Lambert International Boulevard. Make a U-turn. Continue onto Natural Bridge Road. Look for the SureStay Plus Hotel by Best Western St. Louis Airport sign and turn left. ·From: Clayton. Get on I-170 N in Clayton Township from Forest Park Parkway. Follow I-170 N and I-70 W to Lindbergh Boulevard in Bridgeton. Take Exit 235B from I-70 W. Take Natural Bridge...

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