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Best Western Hotel Braunschweig, Braunschweig

3.5/5  - basé sur 107 notations.
Dresdenstrasse 10, 38124, Braunschweig, Germany - See map

You will find the Best Western Hotel Braunschweig located in the quiet residential area of Braunschweig. The city center is easily reached in five minutes. Free parking is available directly outside the hotel. All of the 137 guest rooms are newly renovated, spacious and equipped with 42-inch flat screen satellite television and free Wi-Fi. You can relax in the complimentary sauna after an eventful day. In the morning our large buffet breakfast is waiting for you. Three conference rooms for up to 30 guests are available on the ground floor.

Best Western

Hotel Braunschweig

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Hotel advantages

  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
based on 104 guest reviews
NOTE ISSUED
Excellent
16
Very Good
39
Average
32
Poor
14
Terrible
3
REFER TO NOTICE
Business Business
62
Couples Couples
15
Family Family
17
Friends getaway Friends getaway
4
Solo travel Solo travel
6
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"A better room on my second visit"

5
10/09/2018

Owing to bad weather, I made an unplanned second two day visit here...Further to my previous review, I had a large room at the front corner of the hotel,not in the " apartment" wing.This was even better,with a bath and a full length bed. I enjoyed my breakfast as much as previously,and the staff were just as friendly.

"Unreasonable charges and poor service"

2
17/05/2018

I stayed at this hotel for 1 night on business. I arrived at 12.30pm and was charged €15 for wanting to she k in before 2pm! Really surprised have never paid extra to check in a little earlier before...the room was ready so the charge was totally unreasonable. There are no lunch facilities at the restaurant and no room service so I was directed to a little bakery down the road. The room was fine for a 1 night stay a little small for €130 but clean. I wanted room service for dinner as I was working in my room...the attitude I got when I requested room service was shocking! I was told that they only had 1 member of staff working in the restaurant and it would be difficult. He then huffed and puffed when I told him my order and practically hung up on me! I was so upset to be made to feel like I had done something wrong! The breakfast of €11.50 is not great value (better off going to the bakery). No one was around to serve me and tell me where everything was. I just helped myself to a continental breakfast. A small selection of hot items but not what I would expect from a Best Western chain. Overall really disappointing.a lot of money for very little

"Not highly recommended for Indian Travellers"

3
30/04/2018

Property was neat and clean. Hygiene was good. Location was also good. 10 minutes drive from Braunschweig Hbf. Rooms were congested. Barely any space left for walking in the room. No room service given by kitchen. For Indian/Asian Visitors, please note still water is not available for drinking. You are advised to carry either bottled still water from the market or use tap water for drinking. The water provided in the room is aerated water which is not as per our taste. Also, smoking area is right next to entrance gate. This is horrible for a non-smoker visiting the property. Vegetarians do not get ample variety for breakfast. Needs lot of improvement. No channels in English language on TV, except for one/two english news channel. Double occupancy room is provided with a single queen size bed. Beds were also smaller as compared to standard queen size bed.

"Good hotel"

4
13/10/2017

Good hotel. Rooms, bathroom, etc good quality. Breakfast and food offering was good quality. Staff friendly and accommodating. Generally nice and quiet location. Price slightly more than I'd expect to pay but not extortionate.

"Out of town"

3
14/09/2017

Chose this hotel because it was a little out of town and a Best Western but a little disappointed. The comfort room was far from that with very little floor space and only one chair. The bathroom was adequate but the towels were very small and thin. Breakfast was adequate but was soulless and strangely laid out. Having said all this the reception staff were very friendly and helpful A taxi to town was around 15 Euros but a 15 minute walk took you to a tram stop where a day pass for 2 could be had for just over 6 Euros with services every 15 minutes most of the day and every 30 in the evening

"Definitely overpriced "

2
29/09/2016

The hotel is far from the city centre. The room are very old, missing of most of the comforts. No soap for the shower ( it has not refilled for two days), no phone and the service at the reception quite unprofessional. Definitely no recommended it.

"In need of improvement"

2
26/09/2016

This hotel is away from the city center in a quiet residential neighborhood. It has sufficient parking and free WiFi. On the other hand, the room quality is below average and there are no soap or shampoo provided in the room. The staff at the front desk was surprisingly unfriendly, rush and had very poor knowledge of their work.

plazaditzingen, Manager at Best Western Hotel Braunschweig, responded to this review
Dear Andrei E, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 0531/264210. Sincerely, Christoph Fröhlich Betriebsleiter BW Hotel Braunschweig BEST WESTERN Hotel Braunschweig

"Nice rooms, good breakfast and great staff"

4
12/02/2016

We stayed here on our way to Austria. The price is very reasonable, rooms are nice and clean and the breakfast by far surpassed our expectations. -and the staff is super friendly. You are even allowed to make yourself a sandwich for the road at no extra cost. Wifi is free and super fast.

"Served its purpose"

3
11/12/2015

Stayed here for one night on a business trip. The hotel served its purpose; rooms were a bit small (but not the smallest of rooms) but I got sleep. Bed was pretty comfortable though. Bathroom was very small and there were no extra toiletries provided; plus a weird blue lighting in the bathroom. It also seemed older and a bit outdated. But it was clean; if you just need a place to sleep, this place does that job.

"Ok place to sleep"

3
11/10/2015

This hotel on the southern outskirts of Braunschweig is perfectly OK, if you only need a place to sleep. The bed is comfortable, but the rooms are small, and rather basic. Breakfast is also OK, but the location is at least 10 minutes from the center of town so the location is not great. We found a nice park to run in close by though.

plazaditzingen, Manager at Best Western Hotel Braunschweig, responded to this review
Dear Guest, Thank you for your recent stay at our property and your feedback. We hope you will come back and see us again soon. BEST regards Kai-Uwe Schicht

"Good night's sleep"

3
12/07/2015

Hotel is out of town. Staff speak good English. Breakfast is very big and good. Beds a very good. Minus shower needs cosmetic fixes and they need to add new adverts as we had coffee stained ones. Water in the room is free. But why leave only sparkling water. Prices is high as small hotels I have been to have done more better standards.

plazaditzingen, Manager at BEST WESTERN Hotel Braunschweig, responded to this review
Dear Ben, Thank you for your visit and your Feedback. We will use your informations to improve our Standards. We suggest: Next please send us a mail or phone us (0049 531 264210) in order to get Special offers and better rates. BEST regards Kai-Uwe Schicht

"Nice price"

4
07/07/2015

Stayed here only one night, but room was ok with a good price.Comfortable beds.Modern bathroom. Free WiFi who worked very well. Breakfast was good with bred rolls and everything you need for a good breakfast.

plazaditzingen, Manager at BEST WESTERN Hotel Braunschweig, responded to this review
Dear guest, Thank you for your visit and your positive Feedback. We would be glad being able to welcome you again in our BEST WESTERN Hotel Braunschweig. BEST regards Kai-Uwe Schicht

"Stayed for 3 nights during a motorcycle trip in the Härz"

4
24/05/2015

Stayed for 3 nights during a motorcycle trip in the Härz. We were allowed to park our motorcycles in a safe place in front of the entrance. The hotel/restaurant staff is very friendly and helpful and spoke German and English. The (bath)room has a modern design including free WiFi (for 1 device per room), flat screen TV, loads of storage space but no air-co or (mini)fridge.

plazaditzingen, Manager at BEST WESTERN Hotel Braunschweig, responded to this review
Dear guest, Thank you for staying in our BEST WESTERN Hotel Braunschweig and your positive response. We are happy that you enjoyed your stay. Just to your Information: We offer our free WiFi Access not for one but for as many devices you have with you. And since May with very fast 100Mbit fibre optic cable. We would be glad being able to welcome you again and send BEST regards. Kai-Uwe Schicht

"Ideal Businees Hotel"

4
05/04/2015

Stayed here for one night on returning to Holland from Gdansk ,really comfortable bed but room was a little on the small side ,Great shower (really powerful) meal in restaurant was excellent ,I got a free "coffee to go" when I checked out which was a nice touch

plazaditzingen, Manager at BEST WESTERN Hotel Braunschweig, responded to this review
Dear guest, Thank you for your stay and your positive feedback. We hope you will come back and see us again soon. BEST regards Kai-Uwe Schicht

"Excelent, but very small room and NO FRIDGE"

3
29/03/2015

The hotel is in a nice area -towards Mascherode. It is located near 431 and 411 bus lines, but one can reach the Train station by foot in ~30-40 min. If traveling by bus and staying in Braunschweig, I recommend buying from the bus-driver or from the Trainstation office a 10-ticket (zehner-karte): they're actually 10 bus tickets, but at a bit lower price - 19EUR in total. Coming back to the room....all good but very small - barely could walk around the bed. The bad thing was that they had no fridge... I understand that they want people to go to their restaurant, but I couldn't match the program. For me the lack of a mini-fridge is a big thumb-down. Since the weather in Braunschweig is rather cold I put the few things i bought on my way to the hotel (from Lidl and Netto) on the windowsill.Not nice at all. The room doors had a tricky locking system too - I had to pull the door while trying to open/close the lock. As the wifi is concerned....very poor connectivity.

plazaditzingen, Manager at BEST WESTERN Hotel Braunschweig, responded to this review
Dear guest, Thank you for your recent stay at our property and your feedback. At first a direct feedback about WiFi Connection: We will install a 100Mbit fibre optic cable connection very soon. Of course for our guests completely free of charge. Furthermore thank you for your whole feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. BEST regards Kai-Uwe Schicht