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Best Western Plus Bradenton Hotel & Suites, Bradenton

4.0/5  - basé sur 354 notations.
648 67th Street Circle E, 34208-6087, Bradenton, United States - See map

Modern hotel, conveniently located off of I-75, minutes from Ellenton Outlet Mall, Mall at UTC, downtown Bradenton, Sarasota & Gulf Beaches. Walking distance of Cracker Barrel®, Starbucks®, Sonny's BBQ, Harley-Davidson® & many more restaurants! Guests will feel right at home with us as we always look to exceed their expectations! Hotel is 100% smoke free and pets are welcome. We welcome corporate and leisure travelers. We are located close to Manatee Memorial Hospital, Lakewood Ranch, DeSoto Race Track, and College of Natural Health. You can take a short drive to Tropicana Field, Tampa attractions, and Beall's corporate office. We offer free high-speed internet access, free local phone calls, fitness center, business center, beautiful outdoor swimming pool and much more. The hotel serves complimentary full hot breakfast buffet every morning. If shopping is your pleasure, we are located near Ellenton Outlet Mall, which contains almost 100 outlet shops and a Brand New Mall at University Town Center! If golf is your game, the Best Western Plus Bradenton Hotel & Suites is located near championship golf courses Stoney Brook and River Strand located in the Heritage Harbor subdivision. Many of our guests prefer to spend their days at the beach and our hotel is near Anna Maria Island, Bradenton Beach and Longboat Key. Enjoy your stay with us!

Best Western Plus

Bradenton Hotel & Suites

LABEL_ITINERAIRE

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Hotel advantages

  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2015
based on 355 guest reviews
NOTE ISSUED
Excellent
168
Very Good
78
Average
52
Poor
37
Terrible
20
REFER TO NOTICE
Business Business
56
Couples Couples
101
Family Family
137
Friends getaway Friends getaway
33
Solo travel Solo travel
19
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Great stay"

5
11/07/2018

Had a great stay here Jenna was very helpful room was ok but breakfast wasn't up to much, used swimming pool was welcomed after hot day. would say we did have a problem with credit card when we got back Home someone had used it in Brazil never been to Brazil, only used it in Florida so did you have the Same problem ??

"Large Group Stay"

5
16/06/2018

We chose this hotel because of the distance from where we were traveling to. Going to Bayside Community Church for their 3 day 12 Conference for Teens. We were traveling with a total of 30 people including teens and adults. We checked in 10 rooms. Kyra helped check us in and get all the keys we needed, she also checked us out with ease as could be expected when doing 10 rooms. Awesome breakfast thank you to VD + KD, they made sure everything was stocked and fresh and maintained the area clean. Jenna gave a awesome pizza place to get lunch for our group and it was amazing. The pool area is nice and private for being next to the highway. Newly renovated so it looks great and clean. One of the nights 1 of the rooms had a problem with the bathroom sink, which they were able to put the people in a different room for the remainder of the stay since maintenance wouldn't be there until next day. The rooms were clean and comfortable. It was a little confusing to get the remotes for tv to work/figure out but we did ok. Since there are no meeting rooms the staff allowed us to use the area breakfast area in the lobby to meet as a group after breakfast hours. We did have to keep the noise down since the front desk is nearby. TK thank you for letting us know that the kids were letting the doors slam so we quickly addressed the issue with the group. Brittany thank you for taking our group photo. Overall, a pleasant stay at this location, the staff was attentive to our needs when we addressed them and were helpful when needed. For a large group of mostly teens I'd say they did an amazing job hosting us for a few days. Everyone was impressed and had a great stay. Checked in Sunday and checked out Wednesday. Will be looking forward to returning next year as we attend the conference again. Thank you to all the staff. United in Christ!!! :)

"Excellent Stay"

5
31/05/2018

Great room and helpful service from Brittany who checked us in to Jenna who checked us out to Kim who made up our room. Our King suite was well appointed (oh, the pillows on the bed could be of a little higher quality). Our room was quiet and we had a great stay.

BWPlusBradenton, Manager at Best Western Plus Bradenton Hotel & Suites, responded to this review
Dear Guest, Thank you for your response and I am happy to hear you stay with us was pleasant. I am glad our staff was able to meet your expectations and you were able to enjoy newly renovated rooms and amenities. We would love to see you soon in future.

"" A customer experience ""

5
24/05/2018

Reservation was made for a handicap room with two double beds. However, there was a mishap..The manager's staff and customer rep was so accommodating and professional, that I would recommend my family, friends and colleagues to your establishment.

"Buyer beware"

2
20/05/2018

We just came back from this hotel and the experience was less than what I would have expected. The 1st problem was no one was at the front desk to greet us when we came in and I waited for several minutes. When the employee came down she was unapologetic. The next problem was she had me sign a piece of paper that stated I understood that it was a non smoking facility and was no longer pet friendly. Had I brought my dog with me that would have been a huge problem because on the website it says it's a pet friendly hotel. The problems continued from there. The TV wasn't working. When I complained in the morning I was told that I was supposed to be given an instruction sheet when I checked in which I was not given. I am a frequent traveler and based on this visit I will choose another property to stay at when we are visiting in the Bradenton area.

"best in this class of hotel"

5
14/05/2018

you will have a great experience at this hotel. The staff was super helpful and friendly, the room was very good, the breakfast was great and they had a pool and workout room. Would definitely stay here again.

"Excellent Service!!"

5
06/05/2018

Clean Hotel, Great service from Jenna in the front desk, very polite and professional. Very friendly Cleaning Staff. Would Recommend!!! It was a very comfortable stay, rooms were well kept and amenities in order.

BWPlusBradenton, Manager at Best Western Plus Bradenton Hotel & Suites, responded to this review
Dear Javier, Thank you for staying with us and I am very happy to hear you had pleasant stay with us. Our staff works really hard to make sure each guest enjoy their stay with us and glad to hear they met your expectations. We would love to see you again in future. Sincerely, Haresh Patel Best Western Plus Bradenton

"Poor check-in assistance"

1
30/04/2018

We booked our stay at this property through the HBC group for a soccer tournament. Either HBC or the property management changed the room type for our reservation from two queens to a king bed room WITHOUT notifying us in advance. We found this out after driving more than 5 hours upon check-in. I know that these issues sometimes pop up, but the desk clerk absolutely handled the challenge poorly from the start. She had no sympathy for the situation, was overly dramatic insisting that it was on our end, and was clearly ill prepared to handle a stressful situation. Her manager was also not overly understanding. We will not stay here again.

"Clean hotel, friendly staff"

5
30/04/2018

Pros: Friendly staff (Kvi and V.D in the breakfast area were helpful), clean room, decent breakfast. Cons: We wished the hot breakfast had vegetarian options. Overall, it was a comfortable stay! Would definitely recommend

"Awesome customer service"

5
25/04/2018

Jenna from the front desk had great customer service, was VERY positive and very helpful, she made our stay enjoyable. The view was great, the hotel was clean and check in was quick! I definitely recommend this hotel if you're trying to save a few pennies.

"Jenna front desk"

5
25/04/2018

V loved our stay. Jenna from front desk was very helpful and approachable and sweet. Rooms were neat & breakfast was good. All hotel is gud. Swimming pool area is fun & clean. Housekeeping was awesome.

BWPlusBradenton, General Manager at Best Western Plus Bradenton Hotel & Suites, responded to this review
Dear Devi , I am honored to know that you loved your stay with us here at the Best Western Plus Bradenton. I am even more pleased that you felt welcomed due to the superior customer service of our staff. We look forward to seeing you again and thank you for your response. Your opinion is greatly valued.

"Rooms ok with perfect reception "

3
08/04/2018

We stayed in the BWP Bradenton for two nights. The rooms are ok, but a little bit old fashion. We asked at the reception for an recommendation to visit Anna Maria Island The receptionist Jenna guided us and it was perfect. We thank her so much for her ideas. We had a small lunch at the beach house and enjoyed the sun set at Lido Key. We will never forget the sunset there and it was better than in Key West. An excellent example that the people make the difference.

BWPlusBradenton, General Manager at Best Western Plus Bradenton Hotel & Suites, responded to this review
Dear, Valued Guest Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 941-757-5555. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Brittany Holley General Manager Best Western Plus Bradenton Hotel & Suites

"not what we were expecting"

3
04/04/2018

I try to stay with Best Western when possible and usually the Best Western Plus title means good quality and value. To be upfront this hotel was under construction but that did not excuse the inexperience of the staff and high price for the room. On this trip we stayed at 8 different locations and this was the worst bang for the buck.

BWPlusBradenton, Manager at Best Western Plus Bradenton Hotel & Suites, responded to this review
Dear Guest, I apologize for the experience you had during your stay with us and I personally apologize for our staff. I assure you our staff do work hard to make sure each guests enjoy their stay. However, I do apologize from new addition of staff and inconvenient you had here. We do wish to see you again to experience our newly painted rooms with new room furniture, newer amenities, carpet to enjoy refreshing rooms. Sincerely, Best Western Plus Bradenton

"Highway access, business stay"

5
26/03/2018

Staff was great room was clean short stay but was overall happy with all amenities plenty of restaurants close by we'll stay at this property next time I am in the Bradenton or Sarasota area on business

BWPlusBradenton, Manager at Best Western Plus Bradenton Hotel & Suites, responded to this review
Dear Guest, Thank you for taking your time and giving us feedback on your recent stay with us. I am happy to hear you enjoyed your stay and our staff met all your expectations. We would love to see you again and experience newly renovated facility with new furniture and fresh carpet and newly painted rooms. Sincerely, Best Western Plus Bradenton

"keep your shoes on and close your eyes at this place"

1
20/03/2018

Terrible! It was so bad I took pictures! Urine dried on the pedestal of the commode and floor, hair in the tub, loose bathtub mat, continual dripping bathtub faucet, dirty carpet in hallway, missing baseboards in the hall. We've stayed at some gorgeous places for much less. The only thing that DID NOT qualify this place as the very worst place we've ever stayed is that we did not see any bugs. I could smell other people's cologne, perfume and BO on the blankets and top bed coverlet.

BWPlusBradenton, Manager at Best Western Plus Bradenton Hotel & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 941-757-5555. Sincerely, Brittany Holley General Manager Best Western Plus Bradenton Hotel & Suites

"Yikes !"

3
11/03/2018

This hotel certainly does not warrant the Plus designation, unless is standard for "Plus construction". The hotel is under renovation, and there is significant road work being done nearby. Our room was very tired, the closet door was off the track, the wood near the sink was water damaged, and you can see the carpet is being replaced. Not sure they should remain open in this state. On the plus side, if you can get an even numbered room your view is peaceful.

"Being refurbished"

4
03/03/2018

We stayed a year ago and it was pleasing to see that the front desk was still the same. A lot had changed. The whole hotel was being refurbished both inside and out but the work was being carried out in a sympathetic manner causing as little disturbance as possible. The room we had was comfortable and we had the best nights sleep in an hotel for sometime. The shower head had been changed, a new large tv and remote was in situ and new pictures hung. The breakfast was good and varied over the period we stayed.

"Pet Friendly or Not?"

2
28/02/2018

Stayed in this hotel one week ago. While looking for a place, website indicated this business allowed pets. A call to confirm indicated no pets were allowed. We therefore made other arrangements for our pets Over the next three days we saw other guests with pets. On the first occasion, we were told pets were only permitted on the first floor. Our room was on the third floor so no pets. OK At breakfast the next day, we watched one guest and pet ride the elevator up and down on at least two occasions. What gives?? It seems a pet using the elevator is not staying in the ground floor. This disparity caused a feeling of unfairness on our part. We would have preferred to have our two pets with us instead of 20 minutes away Overall the hotel was adequate. Pool needs to be cleaned. Staff was helpful when asked. The male that worked evenings/nights was the most helpful of all. Any questions were met with a smile and our comings/goings noted with a "hello" or "goodbye". Until this hotel figures out the pet policy, we will stay elsewhere. It should be noted that we stayed at a Best Western in Lake City with no issues at all

"No room service 2 nights!"

1
12/02/2018

Sorry have stayed at Bestwestern all over Europe and US, New Zealand, Australia and Siesta Key very disappointing. Need to replace General Manager. No room service for two nights. Need clean sheets and towels...trash out! Thank you, Diamond Rewards member.

"Move On"

1
07/02/2018

Front desk needs to be staff better, staff is always working some place else. Room need to be updated. Rugs are not clean. Walking on them barefoot will dirty your feet. Breakfast is average at best. Air quality in room was poor.

BWPlusBradenton, Manager at Best Western Plus Bradenton Hotel & Suites, responded to this review
Dear Mr. Michael, I would like to thank you first for staying with us. I apologize for all inconvenience during your stay. However, We are going through renovation for property in which we will be replacing carpets in all the room and hallways along with rugs. We are also renovating furniture and amenities in rooms with exterior and interior paint job. I hope we see you again in future so you can enjoy our newly renovated rooms. Again thank you for staying with us. Sincerely, Haresh Patel Best Western Plus

"DISAPPOINTING STAY"

2
02/02/2018

Not a typical stay at a Best Western, particularly as a BW Plus. Front desk staff not very welcoming. Hotel was under construction but that was not a problem. Room was OK & clean. Had trouble with the card keys, which required visits to the front desk to get them re-keyed. Sink would not drain and we reported it to the front desk, but it was never corrected. Very disappointing stay.

BWPlusBradenton, Manager at Best Western Plus Bradenton Hotel & Suites, responded to this review
Dear Guest, I would like to start with apology for inconvenience during your stay. I will direct your concern to our staff for not properly not taking care of your concerns. I would also like to apology for any issues you had to encounter during renovations. We would love to see you again so you can experience our freshly painted rooms, new furniture, carpet and amenities. Sincerely, Haresh Patel Best Western Plus

"Price too high for quality."

2
01/02/2018

Price too high for the quality of the hotel due to renovations. Carpets were heavily soiled with stains. Nasty odor throughout. Would not recommend it. Motel 6 located next door looked better inside than this one. And it was less than 1/2 price.

"Not a Bestwestern Plus maybe a Minus?"

2
29/01/2018

Stayed here for 2 nights before flying out of TPA. Booked 2 rooms. Check in was ok, put us on second floor across from each other. Room 207, smelled like bleach, to cover the mildew smell, bathroom door was totally off its hinges and would not close. The other room, 208 seemed ok until you took a shower, then mildew smell that permiated the whole bedroom even with the bathroom fan on constantly and door closed. Asked housekeeping to pour some bleach down the drains, didn't help...now it smelled like bleach and mildew! Breakfast was ok, until things started to breakdown. One lone staffer was trying her best to manage front desk and buffet area...she was totally overwhelmed. The ongoing construction was haphazard to say the least. They really should have closed off sections or totally close during the renovation...this is a very TIRED Bestwestern and in no way would it be deemed a PLUS. On second day of our stay, got to room and card key didn't work, had to go back to desk to get new keys. The wifi worked well and free parking and right off the I75 so it is a 50 min drive to TPA via I275 and Sunshine Causeway Bridge throu St Petersburg.

BWPlusBradenton, Manager at Best Western Plus Bradenton Hotel & Suites, responded to this review
Dear Guest, I would like to start with apology for inconvenience during your stay. I would like to apology for any issues you had to encounter during renovations. We are renovating our rooms with new bathroom vanities, tiles, carpets, furniture and new paint in the room which would give fresh look to our guests. We would love to see you again in future so you can experience freshness at our property. Sincerely, Haresh Patel Best Western Plus

"Under Construction, Under Water"

1
20/01/2018

The hotel is under construction and either the workers are living here or family of workers are. Children running around and going behind the desk and answering the phone. There was one person to handle the front desk and cook breakfast. She was overwhelmed. There should have been a manager here at the hotel. Breakfast was a disaster. The waffle iron was broken, the hot plate to keep food warm was broken. there wasn't any eggs, and had to wait on coffee. The room was fair. It had a musty smell and it took hours for it to go away with the fan on. They should have closed the hotel during construction. To Best western... You should check on hotels who use your name I'm getting a bad feeling about the entire Best Western franchise.

BWPlusBradenton, General Manager at Best Western Plus Bradenton Hotel & Suites, responded to this review
Dear Michael , I would like to first apologize on behalf of my entire team and I for not exceeding your stay with us. Here we pride ourselves on providing superior guest satisfaction and I am disappointed to hear that you were displeased with the quality of our hotel. as we are currently under construction now replacing and revitalizing everything from our parking lot to our breakfast bar and amenities onto our guest rooms. I ask that you give me a call so we can discuss in further detail some of the discrepancies you experienced during your stay with us and ways we can make it more pleasurable for you as well as others in the near future. Sincerely, Brittany Holley General Manager (941)-757-5555

"Under renovation!"

2
19/01/2018

This is not a 3 star hotel! Upon arrival we found the lobby and halls to be a mess. Even the single available baggage cart was in need of tires. No baseboard anywhere and all hall carpeting in terrible shape. All hall walls have wet paint signs. Very strong paint smell everywhere. But that's just touch up and primer not top coat...lots more to do We asked to change rooms. They gave us key cards to a new room...Surprise! it was occupied. But we have the key! Wonder who will get keys to our room while we sleep? Very over priced especially during renovation. Check to be sure all renovations are complete before staying. Go one more exit!

"maybe for one night but don't expect much"

3
17/01/2018

Each time I go to a Best Western it's the same disappointment. Key card machine took 10 minutes to issue the key, old-looking painting even though it might be new, old carpeting even though it might be new, some construction here and there, unfinished paining in the bathroom, missing coffee maker, missing lamp cover near the bed. Not sure it's worth the money but not many alternatives around here. Maybe good for one night and get out. On the positive side: Nice front desk person and friendly people overall, good breakfast omelet, easy checkout, and comfortable bed.

"Excellent"

5
17/12/2017

This hotel is the best hotel I've ever stayed at. The front desk girl Kirsten was very helpful and sweet. She made the hotel experience much more easy. Good job best western plus my stay was the greatest!!!

"The staff are extremely polite& courteous. The manager was extremely professional & accommodating to our every need. "

5
11/12/2017

I've since got married but Brittany you deserve a huge raise along with your staff. Our last day when there wasn't any room's available you worked wonders for my husband & I. Thank you again. Remember the 2018 BMW. That was us, Anna Maria??

"Thank You Chris"

5
01/12/2017

Have stayed here several times and Chris the manager has gone above and beyond. The rooms are clean and all of the staff are friendly. They have nice selection for breakfast and always have some snacks and drinks available in lobby. Close to Cracker Barrel.

"When i say the front desk staff needs a raise i mean they need a raise!Such hard working staff members!"

5
20/11/2017

The lobby was so clean,breakfast was devine! Kirsten was so sweet checking my husband and I in at 3:00pm sharp!We remember name because she was always on top of how relaxed we were and how are room was.Best looking hotel i the area we will be back next year!

BWPlusBradenton, Manager at Best Western Plus Bradenton Hotel & Suites, responded to this review
Dear Guest, Thank you for staying with us and I am very happy to hear your stay was very pleasant one with us. I am happy to hear our staff met all your expectations. We would love to see you again in future. Sincerely, Haresh Patel Best Western Plus Bradenton

"Brace Yourself"

3
18/11/2017

We stayed here for only one night on a trip from the Florida Keys to Crystal River, it's very conveniently located close to the 75. Our room was clean and beds comfortable- ok for a stop over. Lady on reception was welcoming and helpful. Unfortunately our room keys didn't work so we had to get new ones and they didn't work again following breakfast. The title of this review refers to the shower - the force of water comes out so quickly it's hard to turn off and stop flooding the floor. Breakfast was similar to others we have had in Florida on this trip - disposable plates and plastic cutlery. Our room although it had a window overlooked a concrete wall.

BWPlusBradenton, Manager at Best Western Plus Bradenton Hotel & Suites, responded to this review
Dear Guest, I apologize on behalf of entire staff for your inconvenience stay with us. We will take your feedback into consideration and further look into those issue. We would love to see you again and I assure you our staff works hard to make sure guests enjoy their stay with us. Sincerely, Best Western Plus Bradenton

"OVER CHARGED!"

1
17/11/2017

This IS the hotel we stayed in on the 10th and 11th of Nov. and they charged my husband over 400.00, when the lady told him on the phone it would be 94.00 a night, this is the one the elevator broke down on my husband and there were dead bugs in our room, when we came back to out room on Sat, our card was deactivated and we could not get back in our room. The breakfast had little to be desired. The tub had undisclosed hair in it, the refrigerator froze all of our drinks and the rails on the in side were broken. The room was very dim, and children were running up and down the halls and playing in the elevator. The front desk staff were very rude and did not want to hear that on the phone the operator quoted us 94.00 a night and not the over rated price they charged us of over 400.00. For that price I would of stayed at the Hilton Hotel!! I will not stay at these hotels again.

"this hotel was great....everything wonderful..we were there on mini vacation to see the area....location"

5
16/11/2017

hotel was great...everything was wonderful...staff very friendly and provided us with directions to our adventures...breakfast was yummy....location was great...1/2 way to anna maria island...and 1/2 way to Sarasota...ringling museum....and siesta key....

"Over Priced"

1
13/11/2017

We thought that this would be a great stay but when we got the room, the lights were really dim, the refrigerator froze all of our drinks and the inside bar in the frig. was broken so you have to lay your drinks down, the tub had body hair in it (so it wasn't clean), the carpet had dead bugs in the corner, children were running up and down the halls, the elevator broke 3 times and one of those times my husband was in it. The employees at the front desk did not acknowledge you, they were pretty rude, no smiles there. Breakfast was a little less to be desired.

"Good stay!"

4
11/11/2017

This hotel was convenient to the highway and was clean. The pool was nice with lounge chairs all around it. The fitness center could be updated a bit but did the job. Overall good room with everything we needed!

BWPlusBradenton, Manager at Best Western Plus Bradenton Hotel & Suites, responded to this review
Dear Guest, Thank you for staying with us and Its great to hear your stay was convenient with us. We would love to see you again in future with us for your stay. Sincerely, Haresh Patel

"Hotel Clean with Friendly Staff, but....."

4
09/11/2017

The BWPlus in Bradenton is in a great location, close to highways, store and restaurants. The staff is friendly and very accommodating. The breakfast is fresh and hot every morning and the staff serving breakfast is polite, and always refilling the food or coffee and keeping all the tables clean. Great experience. However, the management of the BWPlus could invest in newer equipment or better maintain the equipment onsite like the telephone lines in the rooms, the washing machine for the laundry service the TVs in the equipment room so the staff does not have to continually apologize for items like that not working and trying to accommodate the patron.

"Great Place to stay"

5
07/11/2017

close to I4 ON SR 6O AND I75 Very good location lots place in walking distance , the staff was surperb and friendly and caring constanley checking up on me to see if I was okay being that I was a female i alwys felt safe and secure there. the breakfast was great always hot and fresh

"Avoid "

1
07/11/2017

First room was dirty and refrigerator was flooded Second room stunk. We walked out This happened October 31. Corporate told us manager would call me. Never did. Corporate said they would call on Monday never did Then the first review disappeared from this site. This hotel is one step above a welfare setting

"Good Recommendation"

5
29/10/2017

We stayed at the BW off US 75, and was pleasantly rewarded with a nice experience. At check in, Kirsten greeted us and got us settled in easily, especially since we had a long trip getting here. The room was very clean and neat, has microwave and a small fridge, and had a nice view. Breakfast was basic, but got us going until lunch. Would recommend for a good stay.

BWPlusBradenton, Manager at Best Western Plus Bradenton Hotel & Suites, responded to this review
Dear Guest, Thank you for staying with us. I am very happy to hear our staff made your stay feel like home. Our staff dedicate their time to each guests making sure their stay with us is convenient. We hope to see you soon with us. Sincerely, Haresh Patel Best Western Plus Bradenton

"Great Overnight Stay"

5
23/10/2017

My wife and I spent a wonderful weekend in Bradenton, FL visiting family and our experience with Best Western Plus complimented that visit. We utilized internet services which was excellent and the free hot breakfast that was varied, hot and well organized. The hotel and the room was very clean and we though the room was quite comfortable. Based on pricing and value, we will certainly be staying at this Best Western on our trips to the Bradenton, FL area.

BWPlusBradenton, Manager at Best Western Plus Bradenton Hotel & Suites, responded to this review
Dear Guest, I really appreciate your stay with us and give us chance to make your stay feel like home. I am really happy to hear our staff met your expectations and your stay was comforting. We would love to see you again in future.Thank you. Sincerely, Haresh Patel Best Western Plus Bradenton

"Definitely recommend"

5
11/10/2017

Lovely hotel. Modern and spotless. Rooms clean and beds really comfortable. Bathroom modern with good shower Fridge and microwave in room Good choice of breakfast including cooked items. Staff very helpful. Close to amenities. Burger king seven eleven and cracker barrel next door Lovely and quiet at night

BWPlusBradenton, Manager at Best Western Plus Bradenton Hotel & Suites, responded to this review
Dear Guest, Thank you for staying with us. We appreciate for taking your time and giving us feedback. I am glad to hear you enjoyed your stay with us. We hope to see you soon in future. Sincerely, Haresh Patel

"Hurricane Irma Escape"

5
18/09/2017

The Best Western and staff at the hotel, mainly the manager Brittany, were a huge help and an oasis for us as we evacuated for Hurricane Irma. The rooms were clean, staff were friendly, and they went above and beyond to ensure everyone was safe and tended to during this tough time. They allowed us to stay out of the rain in the lobby as we waited for our room to be available, fed us, even offered us homemade vegetable soup at 10 PM as they knew food and water were limited during this disaster. The Best Western made this stressful experience as easy as possible, and staff like Brittany ensured everyone was happy and in high spirits. Highly recommended and likely to stay again, this time hopefully not in order to escape a hurricane :)

BWPlusBradenton, Manager at Best Western Plus Bradenton Hotel & Suites, responded to this review
Dear Guest, I am very happy to hear your stay with us was pleasant. Our staff works hard and put every effort to make sure each guests enjoy their stay with us. They dedicate their time to make each guests feels at home. We would love to see you again in future. Sincerely, Haresh Patel Best Western Plus Bradenton

"Hurricane Irma shelter"

5
15/09/2017

Staff was top notch. I would recommendthat it to everyone visiting. The entire staff dis all they physically could for everyone people who did not have a room were offered what accommodations they had. Roll away beds. Blankets. Pillows

BWPlusBradenton, Manager at Best Western Plus Bradenton Hotel & Suites, responded to this review
Dear Guest, Thank you for staying with us and I am extremely happy to hear that our staff did everything to help each individual our during hard times. Our staff works hard to make each guests happy and make sure they enjoy their stay with us. Hope to see you in future. Sincerely, Haresh Patel Best Western Plus Bradenton

"Management and staff at this hotel are excellent"

5
14/09/2017

We had booked Motel 6 as a result of Hurricane Irma and we were in evacuation Zone A. When we arrived it was closed. We went to Best Western to ask for a room but the hotel was full. The General Manager, Brittany said that as we had been evacuated we should remain in the hotel. One guest called to cancel so we got the room. The next night the hotel was fully booked. Again, we were asked to remain in the hotel. We were given food and drinks all day and as there were no room cancellations we were very kindly given a bed each in the gym so that we were safe. Brittany, Ankara and all the staff were so kind to us and we were so grateful for this.

"Hurricane Irma hospitality at this Best Western Plus was Outstanding!!!"

5
11/09/2017

I booked a room here quite a few days before the seriousness of a possible Cat 5 hurricane was coming but upon searching the web, I saw that this hotel was pet friendly so I reserved for the impending storm. When I first arrived I thought well its nothing to fancy but it will do. Well let me tell you this staff was absolutely amazing!! The manager's name was Brittany and always had a pleasant smile, asking how you were and if you needed anything. She made sure that food such as bagels, muffins, etc were available 24 hours to insure that guests that may not have had food were taken care of as everything was closed for the storm. She even baked wonderful chocolate chip cookies and walked around passing them out trying to alleviate the obvious stress we all were going through. Travelers that had no reservation and were almost in tears were allowed to stay in the lobby to shelter and at one point they provided cots in the fitness room. I cannot remember all of the staff's names but Ankur, Andy, the maids, maintenance, laundry were unbelievable and also stayed there through the whole storm with their own families so they could attend to guests. At one point as they eye of the hurricane approached, I saw all of the staff in the hallway holding hands and praying for the guests, their families and all the others in our community to be safe. This was really touching to see. While we were people from many different types and from different backgrounds we were all one family keeping each others spirits up and looking out for one another. Thank you so much Best Western Staff and especially the manager Brittany!!

"Super polite and helpful staff!"

5
31/08/2017

My stay was very enjoyable due to the fact that the staff has been so helpful and kind. Brittany and Andy are the most accommodating employees because they always ask what they can do to make my stay better and always have a smile on their face.

BWPlusBradenton, Manager at Best Western Plus Bradenton Hotel & Suites, responded to this review
Dear Guest Thank you for staying with us. I am happy to hear our staff met your expectations and your stay with us was delightful. We would love to see you again. Sincerely, Best Western Plus Bradenton

"Above and beyond!!!"

5
28/08/2017

Brittany and Ryan really went above and beyond their job duties. Our house was flooded we arrived at 5 a.m!!! We got a realy NICE CLEAN room with 2 king beds and had our DOG! BRITTANY gave us a bunch of sundries, snack bags for all and A reassuring smile! We were evacuated and had nothing! She knock on our door a half hour after we got in with 3 warm blankets!!! She started breakfast early so we could have hot food in our belly and let us know it was ready!!! Her kindness was received with tears. The sense of relief I felt... my family was safe, warm and fed! THANK YOU BRITTANY AND RYAN!

BWPlusBradenton, General Manager at Best Western Plus Bradenton Hotel & Suites, responded to this review
Hey There, Thank you for taking the time to complete this survey regarding your stay. On behalf of myself and our entire staff it was truly a pleasure serving you. I hope all has been well since your departure and we look forward to seeing you again. Hopefully, Under much better circumstances. Best Regards, Brittany Holley General Manager

"Overnight"

4
28/08/2017

very personable and help full staff late at night, quick check in, close to highway for departure in the morning, usual on site breakfast option but close to restaurants for a larger selection of options

BWPlusBradenton, General Manager at Best Western Plus Bradenton Hotel & Suites, responded to this review
Dear Guest Thank you for staying with us and I am happy to hear your stay was convenient with us. We would love to see you again with us. Sincerely, General Manager Best Western Plus Bradenton

"Clean, Comfortable, and Welcoming"

5
17/08/2017

This hotel exceeded our expectations. It was very clean, the breakfast had a nice variety every morning, and the staff was amazing. Every staff member was kind and worked very hard. The General Manager, Brittany Holley, was outstanding. All day, every day, she was seen around the hotel making sure everything was running smoothly. I saw her vacuuming, sweeping the pool area after a bad storm, and checking to make sure there was enough breakfast for people who were a little late getting downstairs to the eating area. Every service here was done with a smile. I would definitely recommend this hotel to anyone who wants a nice, clean hotel with a free breakfast.

BWPlusBradenton, General Manager at Best Western Plus Bradenton Hotel & Suites, responded to this review
Dear Guest, Thank you so much for staying with us and I am very happy to hear our staff met all your expectations during your stay. Our staff works very hard to make sure every guest enjoy their stay with us. We would love to see you again in future. Sincerely, Brittany Holley Best Western Plus Bradenton

"Nice stay overall, polite warm employess"

4
14/08/2017

Overall stay and location were very good. Breakfast could have been a little better, and fitness room had a weird smell in it. Pool was really nice, and the staff was very friendly and helpful. Overall clean.

BWPlusBradenton, General Manager at Best Western Plus Bradenton Hotel & Suites, responded to this review
Dear Guest Thank you for staying with us and I am happy to hear our staff met your expectations during your stay. I will personally check into fitness room with department and resolve any issues. We would love to see you again in future. Sincerely, General Manager Best Western Plus Bradenton

"Nice place"

3
31/07/2017

I paid extra for my room to have a spa bath tub. After checking in, I found out the tub was broken. I was very disappointed. That was the main purpose I choose this hotel and they where booked so I was unable yo change rooms.

"Good hotel"

4
31/07/2017

Not a bad hotel.. easy to get to and close to some food and drinks.. not far from things you need.. most staff was friendly.. was quiet at night and breakfast was decent able to make waffles which kid and hubby were happy about

BWPlusBradenton, General Manager at Best Western Plus Bradenton Hotel & Suites, responded to this review
Dear Guest, Thank you for staying with us and I am very happy to hear your stay with us was very convenient. Our staff works hard to meet each guests expectations. We would love to see you again in future. Sincerely, General Manager Best Western Plus Bradenton

"Not a great property to stay at"

2
16/07/2017

Rooms were outdated, towels not fluffy, bed uncomfortable, smelled when we walked into our room. The front lobby needs updating, pool did not work, Breakfast was OK, but what do you want for the amount that we paid. Just needs serious updating.

BWPlusBradenton, General Manager at Best Western Plus Bradenton Hotel & Suites, responded to this review
Dear Guest I apologize your stay did not meet expectations with us but I assure you our staff works hard to make sure each guest enjoy their stay with us. We wish to see you again in future to provide better experience. Sincerely, General Manager Best Western Plus

"Comfortable, Convenient"

5
14/07/2017

Excellent location and great price for the area. Hotel front desk personnel were very friendly and not only gave me multiple suggestions for dinner, but driving directions. My room was very clean, great bed & pillows, and Internet was fast. The hotel is located in a very quiet area, off the main road and directly across from the Sarasota-Bradenton airport. I would happily stay there again in a hearbeat.

BWPlusBradenton, General Manager at Best Western Plus Bradenton Hotel & Suites, responded to this review
Dear Guest Thank you for staying with us and I am glad to hear our staff met all your expectations during your stay with us. We would love to see you again in future. Sincerely, General Manager Best Western plus Bradenton

"Family Vacation"

3
11/07/2017

Everything was ok with the hotel. The only complaint that my family has is that the pool was out of service and this was never informed to us upon booking or afterwards. Upon arrival, we were shocked to see that the pool was out of service and having 2 adolescent children being on summer vacation, we were highly disappointed.

"Hotel fell below standards"

1
21/06/2017

I had to get my room key rekey everyday after returning to the hotel, I had two rooms both were the same. . Also wife and kids went to the pool and saw a snake. The staff just scared the snake in the bushes but did not get rid of it. My wife would not go out to the pool again.

BWPlusBradenton, General Manager at Best Western Plus Bradenton Hotel & Suites, responded to this review
Dear Guest, I apologize on your inconvenient stay with us and trouble you had. We will check on if there were any mechanical issue with room keys and lock with maintenance department. I assure you our staff works hard to make sure every guest enjoy their stay with us here at best western plus. We really hope to see you again in future. Sincerely, General Manager

"So refreshing!"

5
14/06/2017

From the time I walked in the door after a long drive, I was rewarded with the best bubbly desk clerk who made me feel welcome. The room was perfectly clean and the bed felt like it was new. In the morning, the man at the desk helped me fix my breakfast to go with the warmest smile. What a superior job and this is a must place for any traveler!

BWPlusBradenton, General Manager at Best Western Plus Bradenton Hotel & Suites, responded to this review
Dear Kimberly, Thank you for choosing to stay with us here at Bradenton. I am glad to hear you enjoyed your stay with us and our staff was helpful and met all your expectations. We would love to see you again in future. Sincerely, General Manager Best Western Plus Bradenton

"Best Western PLUS is a PLUS +"

5
05/06/2017

One of the best beds away from home i have ever slept on! Comfortable and Clean! The only problem we had was really not a problem, just kids running in the hallway late at night. But they had just arrived and checked in. Kids will be kids, just running off some energy before bed! The breakfast was fantastic, home made waffles were great so were the biscuits and gravy! Will be staying at BW Plus Again!

BWPlusBradenton, General Manager at Best Western Plus Bradenton Hotel & Suites, responded to this review
Dear Guest Thank you for choosing to stay with us and I am glad to hear our staff was able to meet all your expectations. Our staff works hard to make sure each guest enjoy their stay with us. We hope to see again in future. Sincerely, General Manager Best Western Plus Bradenton

"Visiting local area"

5
30/05/2017

In town looking for a home to purchase. Have always stayed Best Western wherever we travel. The company has been good to us. Good rewards program. Prefer room on first floor, near reception area, as my spouse has back problems and can't walk distances.

"Pleasant business stay"

3
06/05/2017

Convenient to restaurants, the highway and for most people there is a STARBUCKS right around the corner! =) There is a microwave and a fridge in every room which is so convenient for those long nights on the computer. The bathroom was a nice size as was the desk and sitting area. The outdoor pool area was even very nice, even if I only got to take a picture of it due to my schedule! The breakfast was ok, they tried really hard to make ti very nice. I would stay again.

BWPlusBradenton, General Manager at Best Western Plus Bradenton Hotel & Suites, responded to this review
Dear Guest Thank you for staying with us and I am happy to know your stay with us was convenient. Our staff works hard to make sure each guest enjoy their stay with us. Hope to see you in near future. Sincerely, General Manager Best Western Plus Bradenton

"Kids kids and more noisy kids."

2
22/04/2017

More like a playground the a hotel. Staff was great. It's hard to believe you pay this much for kids running up and down the floors, dribbling basketballs and soccer balls bouncing off walls. Very noisy entrance couldn't even get a coffee. PARENTS and hotel to blame.

BWPlusBradenton, General Manager at Best Western Plus Bradenton Hotel & Suites, responded to this review
Dear Guest I apologize for your inconvenience and your stay was not comfortable due to guests staying at our location. We do our best to make all guest comfortable and apologize for not meeting your expectation. We would love to see you again and I assure you our staff works hard for guest to enjoy their stay with us. Sincerely, General Manager Best Western Plus Bradenton

"Good stay"

4
21/04/2017

Good stay, convenient from I75. Very friendly nice and clean. BFast could be a bit better but all around a good stay. Not to far to shops and to the beach. Many stores or fast food around there too. The hotel had a little store too where you can buy snacks and drinks

"Overpriced basic Hotel"

2
20/04/2017

How can this hotel be classed as a Plus ??? It had no 'plus' to be seen !!! Rooms very basic and dark, coffee machine next to the toilet ??? Perhaps they think that's the place to enjoy a hot drink ???? Being British we were appalled at the breakfast offering that was presented in a small inadequate seating area. Paper plates, cups and plastic cutlery too. Not what we would expect from a Best Western but it seems to be the American way. A throwaway society. So, no breakfast thank you, even being 'free'. Reduce the room rates !!!

BWPlusBradenton, General Manager at Best Western Plus Bradenton Hotel & Suites, responded to this review
On behalf of Best Western Plus Bradenton , We are troubled to know that you did not enjoy your stay with us. We will definitely taken your concerns into consideration as we continue to strive for excellence in guest satisfactory. Sincerly, Brittany Holley General Manager

"Bradenton Worst Western Minus"

1
18/04/2017

When I opened the door and sew a sofa with a 6 inch slit and stains on it, I thought this can't be the right hotel. Unfortunately, it was the right room. Even after discussing thiis with three different front desk employees, nothing was done.. We stayed there for 3 nights.. There was no hair dryer, but they did send one of those up to our room. Our remote had the back missing and the batteries kept coming out. They fixed it with paper and scotch tape. It still didn't work. The cost for 3 nights was $497.00. It wasn't worth $30.00 a night. What a disappointment.

BWPlusBradenton, General Manager at Best Western Plus Bradenton Hotel & Suites, responded to this review
Dear Guest I apologize on behalf of my entire staff for inconvenience during your stay. We are aware of furniture issue and have work order placed. We will address front desk employees to make sure they take care of guest concern. Our staff is very well and work hard to make sure our guest enjoy their stay with us. We hope to see you again in future and make your stay convenient. Sincerely, General Manager Best Western Plus Bradenton

"Dirty beds!!!!"

1
08/04/2017

We were lucky to find before laying down in the bed. The sheets were full with long hair. One sheet was dirty, it looked like a 'booger' was sticking on the sheet. We called the front desk and they brought us supposedly clean sheets, one of those sheets had hair on them as well!!!! Disgusting The only answer to that is that their laundromat is very outdated and cannot clean the sheets appropriately or the sheets were never washed!!! Beware if you stay here for cleanliness especially your bedsheets. LAST TIME I STAY AT BEST WESTERN, that's for sure!!!

BWPlusBradenton, General Manager at Best Western Plus Bradenton Hotel & Suites, responded to this review
Dear Guest I apologize for the inconvenience during your stay and We will address this issue to Housekeeping department and take care of it. We would love to see you again in future and would make sure your stay with us will be more comfortable. Sincerely, General Manager Best Western Plus Bradenton

"Had a slight allergic reaction, but overall the place was good"

3
06/04/2017

The bed was slightly uncomfortable. Had an allergic reaction to the bedding, but it went away once the sheets were changed. Other than the bedding, the place was clean, decently priced and had good freeway access. Wireless internet would cut in and out from time to time.

BWPlusBradenton, General Manager at BEST WESTERN PLUS Bradenton Hotel & Suites, responded to this review
Dear Guest I am sorry for the inconvenience during your stay. I am glad to hear problem you had was taken care of it. Our staff strive to make sure guest enjoy their stay with us. We would love to see you again in future. Thank you. Sincerely, General Manager Best Western Plus Bradenton

"Acceptable lodging"

3
21/03/2017

The front desk staff were very friendly and accommodating. The room was clean, the beds comfortable and the air conditioner very quiet during the night. The breakfast was nice- waffles, eggs, bagels, yogurt, cereal, hash brown potatoes etc and the coffee excellent. Several restaurants very close as was gas station. Easy to get to off 75. I would stay here again.

BWPlusBradenton, General Manager at BEST WESTERN PLUS Bradenton Hotel & Suites, responded to this review
Dear Guest Thank you for staying with us and We are glad to hear you enjoyed your stay. We strive to make our guest happy during their stay at our location. We would love to see you again in future. Sincerely, General Manager Best Western Plus Bradenton

"Worst Customer Service "

1
20/03/2017

CLC beware! Worst customer service ever! booked 2 nights on CLC which I do weekly for work travels and they cancelled my reservation because I didn't check in by 11pm(never heard that from a hotel in my life and again I use CLC weekly). Was able to accommodate me for 1 night but was sold out for 2 nights so because THEY cancelled my reservation I had to find a place to stay the next night! Finding a hotel in a beach area the day of is nearly impossible and I had to spend double the price of my original reservation at a different hotel. When I called to tell the manager Brittany, she refused to do anything for me and when I told her I'd be speaking with someone else her response was "go ahead then, try". Are you serious? No one wants to show up after a long day of traveling and find out the HOTEL canceled their reservation without at least calling them to make sure they were still coming. Go to Hampton inn down the street, it's cleaner, it's nicer, and they understand customer service!

BWPlusBradenton, General Manager at BEST WESTERN PLUS Bradenton Hotel & Suites, responded to this review
Dear Guest I am sorry for inconvenience and apologize on behalf of my team. I will address your concern to front desk and bring it to attention with issue that has occurred. I thank you for your feedback and would like to see you again in future to make your stay better. Sincerely, General Manager Best Western Plus Bradenton

"Overpriced"

3
20/03/2017

Clean and acceptable hotel, but overpriced @ $200 a night for a bed and basic breakfast. The beds were very comfortable, the shower had great water pressure. A decent place to stay for a night. A clean place.

BWPlusBradenton, General Manager at BEST WESTERN PLUS Bradenton Hotel & Suites, responded to this review
Dear Guest Thank you for taking your time to give your feedback. We are glad you enjoyed your stay as our staff works hard to make sure every guest enjoy their stay at our location. Hope to see you again in future. Sincerely, General Manager Best Western Plus Bradenton

"clean and friendly"

4
22/11/2016

We waited until last minute to book with our cat. they were very willing to let us check in early since there were rooms available. Relaxing and clean. Friendly front desk. I would recommend this Best Western to anyone.

BWPlusBradenton, General Manager at BEST WESTERN PLUS Bradenton Hotel & Suites, responded to this review
Dear Guest Thank you for taking your time to give us feed back and staying at our property. Your feedback is important to us and by letting us know about the property on how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely, Liz Ortiz Manager BEST WESTERN Plus Bradenton Hotel & Suites

"Lacrosse Weekend"

5
21/11/2016

Our high school lacrosse team stayed at Best Western and the service was impressive. The staff and the facilities were excellent. They even worked with us to check out late, so the entire team could get showers after our game, and before we went to the airport. If we come back next year the only place we will stay is this Best Western Plus.

BWPlusBradenton, General Manager at BEST WESTERN PLUS Bradenton Hotel & Suites, responded to this review
Thank you for your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 941-757-5555. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Liz Ortiz Manager BEST WESTERN Plus Bradenton Hotel & Suites

"okay"

3
28/10/2016

The carpets were filthy after wearing white socks they were grey. The remote on TV didn't work after trying 4 new remotes. Bathroom flooded from upstairs and we had to move at 2:00am. After we moved to another room things were better. We could turn off the AC unit if we needed to. The other room the AC button didn't work and they didn't fix it.

BWPlusBradenton, General Manager at BEST WESTERN PLUS Bradenton Hotel & Suites, responded to this review
Diane M. I would like to apologizing for the situation you encountered with your room. And I'm extremely sorry about any other inconvenience caused during your stay, That issue has been taking care of. Once again, We truly sorry! Yours at hospitality, Liz Ortiz, Manager

"Nice Stay"

5
06/10/2016

Nice hotel, friendly and helpful staff, comfy bed and room, clean room, pretty good breakfast. Overall stay was great and an excellent value. Best Western is probably one of the most consistent chains for quality and value of the medium priced hotel chains. No exception here, I highly recommend this hotel

BWPlusBradenton, General Manager at BEST WESTERN PLUS Bradenton Hotel & Suites, responded to this review
Mr. Jim H., Thank you so much for your 5-star review with us. We're always more than happy to make all of our guests feel right at home by providing top of the line service. I am also happy that our staff was able to help you out in any way possible. My staff and myself are looking froward to seeing you again! Thank you! Liz Ortiz General Manager

"Disappointed"

3
09/09/2016

Pool was out of order and we were not advised at check in. Breakfast (eggs & sausage) were at room temperature as the serving pan heater was not working. This is not healthy due to bacteria. Elevator went out of service twice and we are both handicapped. Additionally, the elevator permit has expired the month before.

BWPlusBradenton, General Manager at BEST WESTERN PLUS Bradenton Hotel & Suites, responded to this review
Dear Guest, I apologize that we did not meet your expectations and that you had some problems. I assure you that this is not typical of this hotel. We have addressed all of your issues. I hope that you will give us another try and see that we can meet your expectations. Your's at Hospitality, Liz Ortiz, Manager

"Disappointing - dated"

2
09/09/2016

This is a dated hotel - only one, slow, elevator. Had sugar ants crawling on the lamp on the nighstand. The towels smelled funny - not sure what the smell was. Very humid in the room, with a loud air conditioner. The staff was very nice though. Breakfast was good and bed was comfortable; except that I kept worrying about ants crawling on me.

BWPlusBradenton, General Manager at BEST WESTERN PLUS Bradenton Hotel & Suites, responded to this review
Dear Guest, I apologize for the issues that you experienced during your stay.I assure you that this is not typical of this hotel. We have addressed all of your issues. I hope that you will give us another try and see that we can meet your expectations. Your's at Hospitality, Liz Ortiz, Manager

"Great hotel, friendly staff"

5
05/09/2016

Spent a week here at the end of August. Arrived on Saturday without my luggage (thanks United airlines) and the staff couldn't of been more helpful. Offered to call the airline and if I needed any toiletries. Luckily my bag arrived the next morning. Throughout my stay all the staff were friendly and happy to offer advice. Breakfast was great! My son loved the fruit loops and waffle maker. Room was spacious and the maids came everyday. The pool was clean. Location wise the hotel is convenient for the freeway but a car is needed to go anywhere other thank a few restaurants and Starbucks which are close by. I had a issue on my last night with noisy neighbours so I called the front desk and they sorted immediately. I would definitely come back and stay at this best western. Thanks for a great stay.

BWPlusBradenton, General Manager at BEST WESTERN PLUS Bradenton Hotel & Suites, responded to this review
Mrs. Laura P., Thank you so much for 5 star review! And I am happy to hear that the staff was able to take good care of you. We hope to see you in the near future. Thank you once again for staying with us. Liz Ortiz General Manager

"Very satisfied for business stay"

4
02/09/2016

Although the majority of the recent reviews were positive I was a bit apprehensive when reserving a room here for a 2-day business trip. The location was easy to find off the I-75 from Tampa and FL-64 led directly to where I had to be the next day in Bradenton. The locale was fine but certainly not a high end area. However my concerns left me as I was greeted by Brittany at front desk. She acknowledged my diamond status which was nice and offered me an upgraded room which was appreciated. The room was a little worn but all the furniture was in good shape and all was clean. The climate control, tv, fridge etc were all in working order. The internet worked well. The bathroom was clean; water pressure was fine. The bed was comfortable and the room quiet so had a great sleep. The breakfast was standard fare. If I'm back in the area again I won't hesitate going back to this hotel.

BWPlusBradenton, General Manager at BEST WESTERN PLUS Bradenton Hotel & Suites, responded to this review
Dear guest, i would to start off by thanking you for choosing to stay with us. We're always more than happy to make all of our guests feel right at home by providing top of the line service. Once again, thank you so much for staying with us. We look forward to seeing you in the near future! Liz Ortiz General Manager

"Freindly people"

4
30/08/2016

Best western was nice for a small stay. Did not have continental breakfast as we slept in. The check-in and checkout process was very smooth and Samira was very helpful and friendly as was all the staff. Best western was tucked in a quiet little area could see freeway but didn't really hear the traffic a bonus considering they are located right off I-75

BWPlusBradenton, General Manager at BEST WESTERN PLUS Bradenton Hotel & Suites, responded to this review
Dear Ann H. I am very happy to hear that Samira and the rest of the staff were able to assist you anyway possible and that you were satisfied with your stay! We hope to see again. Thank You, Liz Ortiz General Manager

"Good Place To Stay"

5
16/08/2016

Prices were good and room was very clean. I had a problem with my t.v. but The Desk Clerk Came Up To My Room And Fixed It Right Away For me. The only problem I have is the curtains are half curtains and don't keep the outside lights out but other than that this is a good place to stay and rest.

BWPlusBradenton, General Manager at BEST WESTERN PLUS Bradenton Hotel & Suites, responded to this review
Dear Guest, Thank you so much for your 5-star review with us. Sorry about the situation with the curtains,that has been taken care of. We're always more than happy to make all of our guests feel right at home by providing top of the line service. Once again, thank you so much for staying with us. We look forward to seeing you in the near future! Yours at hospitality, Liz Ortiz, Manager

"Updated, Clean, Pet Friendly Hotel"

5
08/08/2016

The Manager Chris at the Best Western Plus Bradenton, is a Class Act. He was Very Nice, Professional & Extremely Accommodating. I'd recommend this hotel to my friends and family & would definitely stay there again. Thank You for Everything Chris. & Kansas City says Hello! ;)

"beautiful"

5
31/07/2016

Very nice place, all good clean we had a great time in the pool with the children. we are planning to go back soon . my enjoy the stay the restaurants are very close . for sure we will be back to BW resorts

BWPlusBradenton, General Manager at BEST WESTERN PLUS Bradenton Hotel & Suites, responded to this review
Mrs. Antonia R., Thank you so much for your 5-star review with us. We're always more than happy to make all of our guests feel right at home by providing top of the line service. Once again, thank you so much for bringing your family to stay with us. We look forward to seeing you in the near future! Yours at hospitality, Liz Ortiz, Manager

"No PLUS for This Best Westerm"

2
27/06/2016

We had booked one room for two nights to attend our granddaughter's high school graduation and party. When we got to our room the a/c was not cooling the room properly. We reported it, but it was not corrected properly. We booked a second room for the next night, but it was worse than the first room. Standing water in the carpet from the a/c, remote to the TV not working were the top issues. We were given a fan.

BWPlusBradenton, General Manager at BEST WESTERN PLUS Bradenton Hotel & Suites, responded to this review
Dear Guest, I apologize that we did not meet your expectations and that you had some problems. I assure you that this is not typical of this hotel. We have addressed all of your issues. I hope that you will give us another try and see that we can meet your expectations. Your's at Hospitality, Liz Ortiz, Manager

"Ugh!"

2
15/06/2016

When we entered our room, it had not been made up. The ironing board was up, the bed was wrinkled and poorly made and there were pieces of clothing present. This completely turned us off. We were moved to another room, but did not have wifi! The breakfast was good. When we asked about local restaurants nearby, the clerk did not have information. He was not professionally dressed. The wifi was not working in the business center. Outside we drove in, there was a large trash bin from the next door hotel which had been emptied in a while. The area is strewn with shopping carts.

BWPlusBradenton, General Manager at BEST WESTERN PLUS Bradenton Hotel & Suites, responded to this review
Dear Guest, I apologize that we did not meet your expectations and that you had some problems. I assure you that this is not typical of this hotel. We have addressed all of your issues. I hope that you will give us another try and see that we can meet your expectations. Your's at Hospitality, Liz Ortiz, Manager

"Nice hotel"

5
03/06/2016

The room was clean, the staff was friendly. The breakfast was good. When they realized that we didnt eat the sausage in omlet they made us a special one without sausage. When we want to use their phone for calling sonewhere, they allowed us to use it as well.

BWPlusBradenton, General Manager at BEST WESTERN PLUS Bradenton Hotel & Suites, responded to this review
I am very happy to hear that you were satisfied with your stay and that the staff was able to help you out! We hope to see again. Thank You, Liz Ortiz General Manager

"A so so experience"

3
24/05/2016

The facilities are OK, but staff needs to be more attentive and helpful. Housekeeping started knowing in our door at 10 am... check out is supposed to be 11 am. They went to our room 4 times before check out time.. .and they even call the front desk when we were checking out at 11:04 am ... disappointing :(

BWPlusBradenton, General Manager at BEST WESTERN PLUS Bradenton Hotel & Suites, responded to this review
I would like to apologizing for the situation you encountered with the housekeepers. And I'm extremely sorry about any other inconvenience caused during your stay, we will address it immediately! Yours at hospitality, Liz Ortiz, Manager

"Excellent Front Desk Staff"

5
19/05/2016

We were in the Bradenton area and needed to find a location close to Anna Maria Island for a night's stay. The overall experience was excellent and the front desk person (Brittany) was outstanding. She was the most pleasant person we've ever had at a hotel. She was extremely friendly and courteous and the niext morning for breakfast she was her cheerful self again. She was helping anyone with questions and ensuring everyone was enjoying the breakfast.

BWPlusBradenton, General Manager at BEST WESTERN PLUS Bradenton Hotel & Suites, responded to this review
Dear Anne M, Thank you so much for your 5-star review on your recent stay with us. We're always more than happy to make all of our guests feel right at home by providing top of the line service. As you said, our location is very convenient near restaurants, shopping, beaches, or downtown. Once again, thank you so much for staying with us. We look forward to seeing you in the near future! Yours at hospitality, Liz Ortiz, Manager

"Tempermental Elevator, Excellent Bed"

4
18/05/2016

Stayed 4 nights with my wife and 2 dogs. Very comfortable room/bed and kept very clean. Had an issue with the sink and tub drain being slow to drain that the housekeeping staff noticed also but did nothing to fix. Breakfast was okay with very cheery staff but stuff seemed to continually run out and we had to wait to get it replenished rather than them refilling before it ran out. Overall a good value in a quiet location with close by restaurants and a big open lot across the street for the dogs to explore.

BWPlusBradenton, General Manager at BEST WESTERN PLUS Bradenton Hotel & Suites, responded to this review
Dear jk32940, I am very happy to hear that you were satisfied with the cleanness of your room. I am also sorry to hear about the issue you had with the sink and tub. I can assure you that the issue has been taken care of and we hope to see again. Thank you! Liz Ortiz-Manager

"Vacation"

1
15/05/2016

This Place Was Awful... I Would Not Stay There Ever Again.. The AC Did Not Work... When I told the clerk the next day all he does is pick up the phone to call maintenance.. No Discount for Having An Awful Night.. Then by Accident I left my phone in the room not realizing it till an 2 hours later.. I called the hotel the tell me to call back at 3.. By then I would be back home. He says when u get home call to see if we find it.... I Was Furious.. Got on my friends GPS I Traced it back to the hotel room.. When I went to ask the Maid Was Half way up the hall.. I said to her did u find my phone by chance? She says to me Yes it was on the side of the couch & took me back to the room where she had put it under the sheets & such. Instead of Bringing to the Hotel Clerk At Once.... I Was So Mad

"OK place to stay"

3
15/05/2016

This was an ok hotel, the colors of the room left something to be desired, dark, not attractive, I think the room was painted about 5 different unattractive colors. Very poor lighting in the bathroom for women trying to fix their hair and put makeup on. Otherwise as far as hotels go it was fine. A bit over priced because it's Florida!

"Adequate hotel"

3
14/05/2016

We stayed at this particular hotel as it was recommended by a course suppliers that my wife was attending. It's close to i75 which is very convenient and there are local places within walking distance to eat (Cracker Barrel and a BBQ place, plus Mc Donalds and Waffle House). The beds are very large and comfortable, however the pillows are very small (length). The A/C is effective but noisy when it kicks in/out. So is the fridge, so sleep wasn't the best. I sat by the pool whilst my wife did her course, however it was very noisy from nearby roads so not the most conducive for relaxation. Breakfast was basic but adequate. A others have experienced the TV can be problematic since they installed the Bright House HD TV service. In our room the remote would not work if you were sat on your bed, nor if very near to the TV. Only place it worked consistently was half way between! This wasn't anything to do with line of sight to the remote sensor on the TV as it didn't matter if you were laying or standing on the bed.

BWPlusBradenton, General Manager at BEST WESTERN PLUS Bradenton Hotel & Suites, responded to this review
Goodgrr, I am very happy to hear that you were satisfied with the comfort of the beds and that you had access to the near by restaurant's. I am also sorry to hear about the issue you had with the TV and A/C units. I can assure you that the issue has been taken care of and we hope to see again. Thank You, Liz Ortiz General Manager

"Clean but expensive"

3
10/05/2016

Comfortable and clean but overpriced compared to Hampton or Holiday Inn express. I have stayed in several cities in the Southeast US and find overall Best Western is a little too expensive compared with the competition. The staff is competent but not friendly. They do not make you feel specially "welcome". The rooms are clean and the beds are very comfortable. Bathrooms seem to have chips and dings in the tiles. I will stay again because I get a night free (having stayed 2 prior occasions). If you sign up for the rewards you have to tell them each time- they don't automatically look it up and offer. This is rather disappointing.

BWPlusBradenton, General Manager at BEST WESTERN PLUS Bradenton Hotel & Suites, responded to this review
Dear Guest, I apologize that we did not meet your expectations and that you had some problems. I assure you that this is not typical of our employees at this hotel. We have addressed all of your issues. And I hope that your net stay with us will be more pleasant. Your's at Hospitality, Liz Ortiz, Manager

"Very impressed"

5
09/05/2016

Very clean room and extremely helpful desk staff! We had asked for suggestions on places to eat for dinner and they offered suggestions and directions. Room was impeccably clean (and I am very critical in this area). Bed slept well. Overall an extremely positive stay

BWPlusBradenton, General Manager at BEST WESTERN PLUS Bradenton Hotel & Suites, responded to this review
Dear Mrs. Kristy L. Thank you so much for your 5-star review on your recent stay with us. We're always more than happy to make all of our guests feel right at home by providing top of the line service. As you said, our location is very convenient near restaurants, shopping, beaches, or downtown. Once again, thank you so much for staying with us. We look forward to seeing you in the near future! Yours at hospitality, Liz Ortiz, Manager

"Badly run, horror show staff"

1
25/04/2016

Completely un-professional and no element of customer service. The staff clearly don't care about satisfying their guests and fail on many levels. It was my first stay at a Best Western Plus and probably my last.

BWPlusBradenton, Manager at BEST WESTERN PLUS Bradenton Hotel & Suites, responded to this review
Dear Guest, I apologize that we did not meet your expectations and that you had some problems. I assure you that this is not typical of our employees at this hotel. We have addressed all of your issues. I hope that you will give us another try and see that we can meet your expectations. Your's at Hospitality, Liz Ortiz, Manager

"Wonderful ex cept for the TV"

4
23/04/2016

This is a great hotel and very clean and comfortable. The staff are very kind and caring but the TV (in two different rooms !) was not responsive to the remote except after disconnecting all kinds of wires !! The staff, too, were as frustrated as I was. I did the same as they did and sometimes it worked for (the staff and) me and sometimes it didn't.

BWPlusBradenton, Manager at BEST WESTERN PLUS Bradenton Hotel & Suites, responded to this review
MR. Robin F., I am very happy to hear that you were satisfied with the cleanness of your room. I am also sorry to hear about the issue you had with the TV. I can assure you that the issue has been taken care of and we hope to see again. Thank you! Liz Ortiz-Manager

"After a Bad Day, A Great 2 Nights."

5
22/04/2016

Upon relocation arrival to Bradenton, we entered our new Florida home only to discover the air conditioner was zapped... >95 degrees inside. We went to this Best Western tired and freefalling into the money pit. The desk clerk must have seen the bedraggled look in our eyes and spoke kindly as he welcomed us to Bradenton. He gave us a good deal on our room and the accommodations were clean, fresh...the bed very comfortable. The hotel is appealing and has nice amenities. We checked out only to again return after another hot day as another day without air conditioning passed. The clerk remembered us and welcomed us back...same deal. This guy, and this Best Western will go down in my book as a life encounter that created a pivotal difference because of good hospitality, friendly service and quality standards.

BWPlusBradenton, Manager at BEST WESTERN PLUS Bradenton Hotel & Suites, responded to this review
Dear Maggie828962, Thank you so much for a 5-star review on your recent stay with us. We're happy to hear you enjoyed our comfortable beds and that Andy was able to you accommodate you! We believe we provide excellent value with our service, amenities, and location. Once again, we really appreciate your kindness and look forward to seeing you again. Yours at hospitality, Liz Ortiz, Manager

"satisfied"

5
12/04/2016

Was in the area for a family birthday gathering. Nothing was particularly a good rate this time of year. However, rates here were competitive and my experience was quite good: clean and modern room, well kept grounds and lobby, well stocked breakfast items with staff very good about restocking items as needed. Did not use the pool but it was a decent size and surrounding area very attractive and well maintained. Location just off I-75 was a plus for my traveling in area.

BWPlusBradenton, Manager at BEST WESTERN PLUS Bradenton Hotel & Suites, responded to this review
Dear Donaldn223, Thank you so much for your 5-star review with us. We're always more than happy to make all of our guests feel right at home by providing top of the line service. Once again, thank you so much for bringing your family to stay with us. We look forward to seeing you in the near future! Yours at hospitality, Liz Ortiz, Manager

"More like "Best Western Minus""

2
16/03/2016

Very disappointed in a highway hotel at pricey rate, since it is so run-down. Problems with our room included: - A 6" rip in the sofa arm, it was an ugly gash greeting us each time we entered the room - Broken blackout drapes. The clip was missing / torn off the drape edge on one side so it would not shut completely. Light streamed in all night. - Faulty shower diverter valve - more than half the water went down the tub faucet and down the drain, rather than through the shower head. - Faulty sink stopper - wouldn't open up much, so you got to watch whatever was in the sink for a while. Also, the breakfast buffet was mediocre at best. When I checked out, I brought the room problems to the attention of the lady at the desk. She informed me that since I had booked through Expedia / Hotels .com she couldn't adjust our charges, but she did give me 1,000 rewards points. There are BOATLOADS of hotels in this area, check them out, stay at someplace better than this.

BWPlusBradenton, Manager at BEST WESTERN PLUS Bradenton Hotel & Suites, responded to this review
Dear Guest, I apologize that we did not meet your expectations and that you had some problems. I assure you that this is not typical of this hotel. We have addressed all of your issues. I hope that you will give us another try and see that we can meet your expectations. Your's at Hospitality, Liz Ortiz, Manager

"Comfortable bed / strong showerhead"

4
13/03/2016

Having never stayed at a Best Western "Plus" before when I booked this room for a spring training baseball trip I didn't know what to expect. I was pleasantly surprised. It was very similar in amenities and style to a Holiday Inn Express but was substantially less expensive than the Holiday Inn Express nearby. The bed was very comfortable and the showerhead was strong. To me, those are the biggest concerns with a new-to-me hotel. A nice feature is a washer and dryer on the second floor. Finally there is a decent breakfast bar with eggs and sausages plus pastries etc. included in the room rate.

BWPlusBradenton, Manager at BEST WESTERN PLUS Bradenton Hotel & Suites, responded to this review
Dear Ben, Thank you so much for such a wonderful review on our hotel during your stay. You've pretty much summarized everything that our guests expect, including breakfast, rooms, and value! We always try to exceed our guests' expectations and glad to hear you were extremely satisfied! We hope to see you again soon as the MLB Spring Training is still ongoing. Yours at hospitality, Liz Ortiz, Manager

"A PLEASURE TO STAY AT"

5
13/03/2016

Was her on business excellent place to stay. very quite and safe area for a women traveling alone. the beds were comfortable. Staff friendly. Excellent internet connection. Will stay here again. Have a great breakfast. very clean pool. Cracker Barrel right down the road.

BWPlusBradenton, Manager at BEST WESTERN PLUS Bradenton Hotel & Suites, responded to this review
Dear Carolyn, Thank you so much for a 5-star review on your recent stay with us. We're happy to hear you enjoyed our comfortable beds, internet, free full hot breakfast, and our friendly staff! We believe we provide excellent value with our service, amenities, and location. Once again, we really appreciate your kindness and look forward to serving you on your next business trip to our area! Yours at hospitality, Liz Ortiz, Manager

"clean ... a bit overvalued"

3
01/03/2016

Hotel was clean. Be wary of using Booking.com as the prices are higher than they should be for the value. The staff was very good and cared about the service they provided. The halls were a bit narrow and it could get congested at the elevator,

BWPlusBradenton, Manager at BEST WESTERN PLUS Bradenton Hotel & Suites, responded to this review
Dear Donald, Thank you very much for your feedback regarding your recent stay with us. We're always happy to hear positive feedback about the service that our valued staff provided. As far as booking, it's always best to book directly on the brand website in my experience. Hopefully you'll call the hotel directly next time or reserve the room through our brand website. Yours at hospitality, Liz Ortiz, Manager

"Great place to stay"

5
29/02/2016

Great location friendly staff very clean. Close to Cracker Barrel and only 15 minutes away from Beach. Very nice breakfast ares. Would definitely use again. We book 6 rooms all of our guess was very happy.

BWPlusBradenton, Manager at BEST WESTERN PLUS Bradenton Hotel & Suites, responded to this review
Dear Mahael, Thank you so much for your 5-star review on your group's recent stay with us. We're always more than happy to make all of our guests feel right at home by providing top of the line service. As you said, our location is very convenient near restaurants, shopping, beaches, or downtown. Once again, thank you so much for bringing your group to stay with us. We look forward to seeing you in the near future! Yours at hospitality, Liz Ortiz, Manager

"Quick overnight."

3
28/02/2016

I have to agree that the hotel needs up dates all around but was better then the last BW I stayed in. Beds were comfortable and that is important to me. Bathroom was clean but needs to be updated. The towel bar was just hanging on. Breakfast was a good point.

BWPlusBradenton, Manager at BEST WESTERN PLUS Bradenton Hotel & Suites, responded to this review
Dear Gerri, Thank you so much for choosing to stay with us during your quick visit to our area and taking time to write a review on your stay with us. We're happy to hear that you enjoyed the breakfast and found our beds to be comfortable. We will take care of the towel bar that is just hanging. Again, thank you for your feedback. Look forward to serving you on your next visit to Bradenton/Sarasota area. Yours at hospitality, Liz Ortiz, Manager

"Not nearly worth the cost"

2
16/02/2016

This hotel is old and requires updates. The cost is extremely high for what you get. The area is not great and the hotel was expensive. Don't bother getting a 'suite' as its nothing more than a 2 foot wall with a very small sofa sleeper. Internet is patchy so don't count on it if needed for work.

BWPlusBradenton, Manager at BEST WESTERN PLUS Bradenton Hotel & Suites, responded to this review
Dear Mary, First of all, thank you for taking time to write a review on your recent stay with us. We are extremely sorry to hear you weren't completely satisfied with your stay. Also, would like to apologize if the room rate was higher than normal due to a special event in the area. If you are in the area next time, we hope you'll decide to give us another chance. Yours at hospitality, Liz Ortiz, Manager

"Well Managed Hotel!"

5
16/02/2016

This was an impressive place. Obviously very well managed. Room was clean. Very nice breakfast area. An employee was there making sure there were enough plates and food; clearing things away to keep it neat and tidy. I think this hotel also seemed to attract a nice, polite clientele. Everyone in the breakfast room was congenial and polite. Two women behind the desk greeted us with smiles and light hearted kidding. Very personable. They directed us to a little convenience store located within this whole compound of hotels ( so it was nice not having to go out on the main road again and battle traffic, etc.). My husband ran out and got gas and was able to pick up a few items that we needed--all with just one stop. I felt safe walking my dog outside there. Again, bags provided for the dogs' waste. Recommend Anna Marie's Oyster House which was dog friendly outside and had good seafood. We used Uber to get there and back. Although we didn't use it, this hotel has a great area with a washer and dryer for guests on the second floor! Love that! But since it was only the second night of our trip, I didn't have anything that needed to be washed yet. But I peeked in and again--found it in perfect order and clean. Everything about this hotel was a plus. And thank goodness because I always have a little angst when we go to these hotels located right off the interstate. In spite of reviews, sometimes they can be sort,of cruddy (and I feel responsible for choosing the place for my husband and me). But I got kudos from the husband for finding this gem.

BWPlusBradenton, Manager at BEST WESTERN PLUS Bradenton Hotel & Suites, responded to this review
Thank you so much for a detailed 5-Star review on your recent stay with us. We really appreciate your feedback as it helps us improve the guest experience for all of our future guests. Glad to hear you were able to take advantage of our free breakfast buffet during your stay. Now that you've found this "gem" according to your husband, we sure hope to see you again in the near future! Yours at hospitality, Liz Ortiz, Manager

"Expected More for the Money"

2
15/02/2016

Extremely disappointed with the quality of the room especially the working of the refrigerator and A/C unit. I expected more for the amount the room cost. The value was just not there. No complaints about the breakfast or the staff.

BWPlusBradenton, Manager at BEST WESTERN PLUS Bradenton Hotel & Suites, responded to this review
Dear Bill, We are sorry to hear that we did not meet your expectations. We will definitely take care of the issues of the refrigerator and A/C unit right away. We always try very hard to provide great value, and apologize for not doing so in your case. Glad to hear your experience otherwise was nice with us, including breakfast and service provided by our wonderful staff. Yours at hospitality, Liz Ortiz, Manager

"A Great Choice for a Bradenton Stay"

5
11/02/2016

We stayed at this hotel for several nights on our recent trip to Florida and we couldn't have made a better choice. From our welcome at the front desk to our check-out four days later, the staff contributed to making our stay most enjoyable.The best part was that this well run hotel is actually great value for the price of a stay. It would be difficult indeed to beat this hotel for value.

BWPlusBradenton, Manager at BEST WESTERN PLUS Bradenton Hotel & Suites, responded to this review
Dear Glen, We would like to thank you for a wonderful review on your recent stay with us! Thank you so much for calling our hotel unbeatable in value, it really means a lot to our staff and management. We take great pride in providing top of the line service to our wonderful customers and try to make them feel at home. Look forward to seeing you again in the near future, safe travels! Yours at hospitality, Liz Ortiz, Manager

"Good value, enjoyed our stay"

4
08/02/2016

Stayed here for two nights around the first of Feb 216. We used a coupon from Hotel Coupons, a publication found in tourism kiosks. The coupon saved us over $50 per night. Rooms were nice, breakfast was pleasant. Over all, we were quite pleased.

BWPlusBradenton, Manager at BEST WESTERN PLUS Bradenton Hotel & Suites, responded to this review
Dear Barb, Thank you so much for taking time to write a wonderful review on your recent stay with us. We really appreciate your feedback as it helps us make your future stay with us even better! I'm glad you enjoyed the room as well as our complimentary hot breakfast. We look forward to seeing you again soon! Yours at hospitality, Liz Ortiz, Manager

"Nice stay, friendly staff"

5
05/02/2016

Enjoyed our stay at this hotel, staff was very helpful. Picked this location because it was next to Harley dealer. Did not use the pool, had breakfast though, typical hotel hot buffet. Would return next time in the area.

BWPlusBradenton, Manager at BEST WESTERN PLUS Bradenton Hotel & Suites, responded to this review
Thank you so much for your 5-Star review on your recent stay with us! Your kind words mean a lot to our management and staff, we try exceed our guests' expectations and make them feel right at home. Having Harley-Davidson within walking distance is a huge benefit for us, especially with Best Western being a preferred hotel partner for Harley-Davidson. Thank you again, we look forward to seeing you in the near future, safe travels! Yours at hospitality, Liz Ortiz, Manager

"Not the Best"

2
31/01/2016

We stayed here on accumulated Best Western "points", and based on other on-line evaluations. I must say it was a disappointment, from the check-in when the desk clerk failed to realize that we were using points to "pay" fo the stay, to the stuffy and poorly ventilated room to the "quality" of the breakfast offerings. The room was sufficiently clean, but striking my ankle (4 times!) on metal jutting out from the bed frame was not a comforting experience. Still can not imagine why there were water stains and cracks on the ceiling of our first floor room. Had I been paying cash for this room, or not accompanied by a friend, I would have not stayed here

BWPlusBradenton, Manager at BEST WESTERN PLUS Bradenton Hotel & Suites, responded to this review
Dear Linda, I would like to apologize for not meeting your expectations. Also sorry to hear our staff member did not realize that you were paying with your points among other issues. We will definitely take care of it immediately! Hope you'll give us another chance in the future. Yours at hospitality, Liz Ortiz Manager

"GOOD CHOICE"

4
30/01/2016

Stayed here for several nights while visiting in the area. Room was adequate and comfortable and clean. Staff was friendly. Complimentary breakfast was decent although the seating area was a little small. Utilized the guest laundry, which was nice. Dining options nearby.

BWPlusBradenton, Manager at BEST WESTERN PLUS Bradenton Hotel & Suites, responded to this review
Dear Harry, Thank you so much for a wonderful review on your recent stay with us. Glad to hear you were able to enjoy the breakfast buffet and found our staff to be friendly. And yes, we are within walking distance of many restaurants such as, Cracker Barrel, Sonny's BBQ, McDonalds, Waffle House, and Starbucks! We hope to see you soon during your next visit to the area. Yours at hospitality, Liz Ortiz Manager

"It was a place to sleep"

3
20/01/2016

Yes it is renovated, but that does not mean everything is in super awesome shape. Renovations sometimes mean sprucing up the decor/giving a facelift, which is what I think happened here. It is still important to make sure wall outlets are secure to the wall, walls/ceilings are clean, popcorn machines are cleaned out at the end of each day, breakfast area is clean with enough food out. It's those little things that make a big difference in a real renovated hotel or a facelift renovated hotel.

BWPlusBradenton, Manager at BEST WESTERN PLUS Bradenton Hotel & Suites, responded to this review
Dear tg1915, I'm extremely sorry that cleanliness was an issue during your stay us. We will make sure we take care of the issues on your feedback and hope you'll give us another chance during your next visit to our area. Again, thank you for your feedback and apologize for any inconvenience! Yours at hospitality, Liz Ortiz, Manager

"Not a Suites, Not Updated Recently, Can't Sleep on Fold Out"

1
19/01/2016

This is not a suites hotel. The fold out is in the same room as the bed. The hotel claims to have been recently updated, but the update was three years ago. The Fold out couch did not have clean sheets. I had to take it off the couch and lay it on the floor to sleep on it, as the couch springs were too poor to sleep on. Breakfast was poor and not well maintained.

BWPlusBradenton, Manager at BEST WESTERN PLUS Bradenton Hotel & Suites, responded to this review
Dear David, I apologize if you were told that our suites had a separate bedroom, all of our suites are one room suites with a half dividing wall with a sofa. I do not know how you were misinformed but will definitely find out and work on that. And I'm extremely sorry about any inconvenience caused during your stay, we will address it immediately! Yours at hospitality, Liz Ortiz, Manager

"Great value for price"

5
18/01/2016

Clean, well maintained property. Staff was friendly and helpful. Great value for the price. Good location, property is easily accessible from major roadways. Quick easy ride to downtown Sarasota, Bradenton, and north to St. Petersburg and Tampa. Will stay here again

BWPlusBradenton, Manager at BEST WESTERN PLUS Bradenton Hotel & Suites, responded to this review
Barbara, Thank you so much for a wonderful review on your stay with us. As you mentioned, we are centrally located near downtown Bradenton, downtown Sarasota, Gulf Beaches, and the outlet mall. I'm glad you enjoyed your stay with us and plan to come back again! Look forward to seeing you in the near future, again, thank you for your feedback. Yours at Hospitality, Liz Ortiz, Manager

"Missing desk clerk"

3
13/01/2016

Stopped here during our Florida trip for the Christmas holidays. Had to wait for a while for the desk clerk to show up to check in. Went back later to ask for a recommendation for a restaurant and had to wait for him to show up. After dinner we went to purchase water and some candy before going back to our room and had to wait for him to show up again. Front desk was unmanned most of the time. Room wasn't that great compared to other hotels that we stayed at that cost less.

BWPlusBradenton, General Manager at BEST WESTERN PLUS Bradenton Hotel & Suites, responded to this review
I am so sorry for this incident. We here at the Best Western Plus Bradenton take our careers very seriously. I a sure you this incident has been addressed with the employee that was working that shift. I want to apologize for any inconvenience this might have caused you. I hope you will give us another chance, because we strive to exceed all guest expectations. Thank you for taking the time to review our hotel, we value any and every bit of feed back. Thank you.

"Great Hotel Staff, Great Rooms, Good Breakfast"

5
10/01/2016

I would definetelly will be staying in the Bradenton Best Wester Plus again. The Staff was real friendly and guest oriented. Breakfast bar was always replenish and well kept clean and sanitized. Reception girl was really friendly...

BWPlusBradenton, Manager at BEST WESTERN PLUS Bradenton Hotel & Suites, responded to this review
Dear Sergio R, Thank you so much for a 5-Star Review on TripAdvisor on your recent stay with us. Our staff is a tremendous asset for our company and I'm glad our helpful staff was able to exceed your expectations! And yes, we like to make our guests feel right at home, that's why we use UV-light Sanitizing Wands throughout our hotel to keep germs away! We look forward to seeing you soon. Yours at Hospitality, Liz Ortiz, Manager

"A RESTFUL NIGHT"

4
14/12/2015

I enjoyed my stay. Close to shopping and my work. numerous restaurants close excellent location . I would recommend to family and friends. hot breakfast and Very clean and roomy rooms no stale odors. would stay again.

BWPlusBradenton, Manager at BEST WESTERN PLUS Bradenton Hotel & Suites, responded to this review
Dear Carolyn, Thank you very much for writing a wonderful review on our hotel. We really appreciate you taking time to let everyone know how happy you were with your stay with us. Like you said, our location is great, we're close to the outlet mall, historic downtown, and the Gulf beaches! We look forward to serving you as well as your family & family in the future! Yours at hospitality, Liz Ortiz Manager

"We didn't stay because of bugs!"

1
13/12/2015

I have to say I am so disappointed in this hotel. I stayed here earlier this year, and was so pleased, but yesterday when we checked in, we checked right back out. One of the two rooms we had, had bugs in it. They were all over the night stand and pillows. We went downstairs and found out there were no other rooms available. At first the front desk employee was just going to go up to the room and spray it with bug spray. We told him that was not acceptable, and if there were no other rooms, we were just going to leave. The clerk was accomodating by canceling the room without penalty, but then we had the huge inconvenience of finding 2 rooms, late at night.

BWPlusBradenton, Manager at BEST WESTERN PLUS Bradenton Hotel & Suites, responded to this review
Dear Loper051, First of all, I am very sorry that we were unable to make your stay satisfactory. Our guest happiness is a priority and again, I am very sorry. Also, I'm sorry that we weren't able to move you to a different room because we were sold out that night. As you can see from our other reviews, we always try to take care of all of our guests, and unfortunately, we weren't able to do so in your case. Hopefully you'll give us another chance in the future to allow us to show you how nice of a hotel and service we provide, just like your first visit with us earlier this year! Again, I'm deeply sorry. Yours at hospitality, Liz Ortiz Manager

"hpkat"

5
12/12/2015

This was a very nice clean hotel with everything you need already in the room. great internet service free breakfast. very up to date place. Very good experience. would most definitely stay here again

BWPlusBradenton, Manager at BEST WESTERN PLUS Bradenton Hotel & Suites, responded to this review
Dear Kathy, Thank you so much for your kind words. We're glad you were able to enjoy our great free internet & wonderful free hot breakfast buffet! Our staff takes pride in providing top notch service and a clean hotel for our guests to enjoy! Look forward to seeing you soon. Happy holidays! Yours at hospitality, Liz Ortiz Manager

"Newer and fresh"

5
02/12/2015

Enjoyed room features, cleanliness, and warm breakfast! I read reviews and checked out room before deciding and was very pleased. Carpet fresh smelling, bedding clean, bathroom and shower curtains also fresh and not musty smelling. Thank you for a quick and friendly desk.

BWPlusBradenton, Manager at BEST WESTERN PLUS Bradenton Hotel & Suites, responded to this review
Dear sunburnt-toe, Thank you so much for a 5-star review on your stay with us. We happy to hear you enjoyed every aspect of your stay with us. Thanks to our wonderful staff, we can provide amazing service to all of our guests! Hope to see you again soon in the near future! Yours at hospitality, Liz Ortiz Manager

"pleasant surprise"

5
21/11/2015

this was a very nice hotel and room bed was very comfortable room was surprisingly quiet even though our room faced 75 did not eat breakfast here because there was a starbucks around the corner from the hotel

BWPlusBradenton, Manager at BEST WESTERN PLUS Bradenton Hotel & Suites, responded to this review
Thank you so much for taking time to write such a wonderful review on our hotel. We're delighted that you loved your stay with us and look forward to serving you in the future! I know there are a lot of dining options on our exit, but hopefully next time, you'll decide to enjoy our Free Full Hot Breakfast as well! Yours at hospitality, Liz Ortiz Manager

"good hotel for the money"

4
10/11/2015

While the rooms were very nice, the beds were a little too soft for our tastes. The breakfast area was adequate, but not always with timely filled hot food containers. The eggs and meat trays often empty while more were being heated; They should be kept full for the whole breakfast time. The hotel itself was neat and clean, but the breakfast area had a full trash bin. It needed to be emptied and wiped down clean on the outside. The 3rd & 4th mornings had another person supplying the breakfast who was much more on the ball. Overall a good hotel and we would stay again.

BWPlusBradenton, Manager at BEST WESTERN PLUS Bradenton Hotel & Suites, responded to this review
Barbdan2014, Thank you so much for staying with us. It was our pleasure having you stay with us, we will definitely work on training our breakfast attendants on how to keep everything full for better experience of our guests! Again, thank you and look forward to seeing you guys in the future! Yours at hospitality, Liz Ortiz Manager

"Excellent hotel"

5
09/11/2015

This hotel is convenient to everything and economical. The service was excellent and the place is very clean. The employees were very friendly and accommodating. The room we had was very roomy. Breakfast was good. Will stay here again for sure.

BWPlusBradenton, Manager at BEST WESTERN PLUS Bradenton Hotel & Suites, responded to this review
Becky, Wow, thank you so much for such kind words!!! Our staff takes pride in serving each and every guest with integrity and I'm glad you noticed it. As you said, we are close/convenient to everything from shopping at the Outlet Mall to downtown Bradenton//Sarasota and the Gulf Beaches. Nice to hear you got to take advantage of the full hot breakfast bar as well. Look forward to serving you soon! Yours at hospitality, Liz Ortiz Manager

"value and comfort"

5
03/11/2015

security: excellent. cleanliness: excellent. personnel: excellent. value: excellent. We have stayed here previously and had the same excellent experience ! we will stay there again in 2016 NO negatives here.

MichelineR L, General Manager at BEST WESTERN PLUS Bradenton Hotel & Suites, responded to this review
Thank you for taking the time to write a review of the Best Western Plus, Bradenton. The Best Western team really appreciates your positive comments. We are glad that you found our hotel clean and comfortable and that our team was helpful. We look forward to your next stay with us. Sincerely, Micheline Lobdell General Manager

"Haters gonna hate"

5
01/11/2015

I am staying here now Nov. 01/15. The place is awesome for what they are charging. I was worried when I booked here because of the few negative reviews but I think they were left by people that can't be made happy. The room is very clean, the staff are very friendly and helpful, breakfast was very good and the pool is awesome! The negative reviews are completely unfounded and without merit, if there was any truth to them then the hotel has done a great job addressing the issues!

MichelineR L, General Manager at BEST WESTERN PLUS Bradenton Hotel & Suites, responded to this review
Thank you taking the time to write a review of the Best Western Bradenton. The Best Western team really appreciates your positive comments. We really try hard to make sure that all of our guests feel at home while staying with us. Sincerely, Micheline Lobdell General Manager

"Nice stay"

4
27/10/2015

Stayed during a trip while helping family relocate. The rooms are clean, beds were very comfortable. The breakfast was average but acceptable. My biggest review goes to a staff member who worked the desk at night. He was so helpful in so many ways. Always polite, respectful. Such a fine, fine young man and a pleasure to meet.

MichelineR L, General Manager at BEST WESTERN PLUS Bradenton Hotel & Suites, responded to this review
Thank you for taking the time to write a review for the Best Western Plus, Bradenton. We really appreciate the positive comments. Andrew is the one that you were speaking of and yes he is a great asset to our Best Western team Sincerely, Micheline Lobdell General Manager

"Ok Hotel, just ok"

3
24/10/2015

Hotel was clean and modern. Ice machine on second floor was out of ice. Air conditioner in our room did not blow very hard. Shower head sprayed everywhere. When we first entered the hotel I had to wait at front desk for about 15 minute before someone came from the back to assist me. Over not a bad hotel; management needs to pay attention to the little thing to make a great value.

MichelineR L, General Manager at BEST WESTERN PLUS Bradenton Hotel & Suites, responded to this review
Thank you for taking the time to write a review. I really appreciate the feedback , as we always take the good with the bad which is how we get better. I am glad that you found the hotel clean and modern. Sincerely, Micheline Lobdell General Manager

"Good and not so good."

3
14/10/2015

When we checked in I thought this hotel was going to be very good as first impressions were great! Staff on check in were very friendly and the entrance/lobby looked very nice. After going up to room I still thought the same as room looked great and beds were nice and comfortable. BUT, now for the 'little' problems.......... I turned TV on and was confronted with static, I rang reception and was told I would need to set TV to HDMI 1, this was not a problem and I managed to sort it with some help over the phone from reception. However, I was not expecting have to do this every time I turned the TV on, what a joke! Air conditioning was very noisy although after second night I got used to it which was just as good as I had 3 more nights! The lift was painfully slow, I have stayed in many hotels across the US and have never spent so much time waiting for lifts! Also for the first couple of days the wifi was pretty useless, I spoke to reception who informed me they had been having problems but it should be sorted out soon, which it was on the third day of our stay. Finally, the coffee available in reception was cold more often than not, I must have tried it fifteen to twenty times during my stay and apart from breakfast when it was hot, it was usually somewhere between warm and cold. Such a shame as this could be a very good hotel if they sorted out these silly little things.

MichelineR L, General Manager at BEST WESTERN PLUS Bradenton Hotel & Suites, responded to this review
Thank you for taking the time to write a review of the Best Western Plus. I am sorry that you had some issues during your stay. I have addressed the issues with the coffee, the AC unit and the TV. We want all of guests to be comfortable while staying with us. Once Again I apologize and hope that you will stay with us again next time you are in Bradenton. Sincerely, Micheline Lobdell General Manager

"Good value"

5
02/10/2015

Good value for the area. Nice accommodations. All room entrances inside secure hallway. Not too fancy, not too cheap! Hotel staff very pleasant and professional. Kids loved the pool. Decent restaurants within walking distance.

MichelineR L, General Manager at BEST WESTERN PLUS Bradenton Hotel & Suites, responded to this review
Thank you for taking the time to write a review of the Best Western Plus in Bradenton. We really appreciate the positive review. I am glad you found our staff pleasant and helpful and the price a good value. We look forward to having you stay with us next time you are in Bradenton, Fl. Sincerely, Micheline Lobdell

"Go someplace else, anywhere"

2
20/09/2015

Maybe for $29-39/night it might be worth all of the inconveniences. Let's see, where to start: the TV doesn't work. Well, it works, but all you get is static. The night clerk was happy to come up and try to fix it, but you couldn't call him because the phone didn't work. Like Wi-Fi? Plan on turning your Wi-Fi off and using your iPhone as a personal hotspot if you want to use your iPad. Oh yeah, no water pressure in the sink faucet. Try shaving with a dribble of luke-warm water. Next? Don't get me started about the smoker's smell, trash left in the wastebasket, etc.

Phil T, General Manager at BEST WESTERN PLUS Bradenton Hotel & Suites, responded to this review
Thank you for taking the time to let us know about your recent stay. I apologize that we did not meet your expectations and that you had some problems. I assure you that this is not typical of this hotel. We have addressed all of your issues. I hope that you will give us another try and see that we can meet your expectations. Sincerely, Micheline Lobdell General Manager

"Great hotel with comfortable bed and all the ammenities"

5
15/09/2015

We stayed at this Best Western Plus in Bradenton so we could have breakfast with a friend that lives nearby in the morning and then visit the Siesta Key Rum Distillery. The front desk service was great. We had a wonderful room with clean and comfortable updated accommodations. Great linens, comfortable and abundant pillows, nice bath. We watched a movie late on one of the free movie channels and got a great night's sleep. Nice pool! Coffee available all the time and it was good. Free breakfast and it was serve yourself but it was made fresh and quite good. I would definitely recommend this hotel.

"Nice accommodations, good service, good amenities"

4
10/09/2015

A well maintained hotel with large rooms, good amenities, good service. Convenient to I-4 at Bradenton, the hotel features a better than average free breakfast, good wifi, clean pool and well appointed lobby. The cost savings for two people having free breakfast makes the price an excellent deal.

"Rude, AC broken, not good"

2
02/09/2015

Don't do it. Some staff is nice but overall rude and unorganized. AC didn't work, they didn't fix it, did not offer to make things better. Have stayed here before with problems and wanted to give them a second chance. So this stay was confirmed the previous feelings of disappointment and wasted money. Stay somewhere else