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La Casa del Zorro, Borrego Springs

3845 Yaqui Pass Road, 92004, Borrego Springs, United States - See on a map
La Casa del Zorro - Main Building at La Casa del Zorro The La Casa del Zorro is ideally located in the center of Borrego Springs. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

La Casa del Zorro, one of Southern California's most celebrated and historic resorts, is located two hours northeast of San Diego in the heart of the majestic Anza Borrego Desert. Luxurious accommodations, award-winning dining, and a full complement of recreational activities, spa services and much more await you at our beautiful and pristine oasis in the sun.

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La Casa del Zorro

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Hotel advantages

  • Restaurant
    Restaurant
  • Complimentary continental breakfast
    Complimentary continental breakfast
  • Spa
    Spa
  • Outdoor pool
    Outdoor pool
  • Lounges/bars
    Lounges/bars
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • Massage services
    Massage services
  • Multilingual staff
    Multilingual staff
  • Tennis court
    Tennis court
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2020
Travelers Choice 2021
 
Travelers_Choice 2020
 
based on 1332 guest reviews
NOTE ISSUED
Excellent
835
Very Good
283
Average
107
Poor
65
Terrible
42
REFER TO NOTICE
Business Business
38
Couples Couples
543
Family Family
261
Friends getaway Friends getaway
99
Solo travel Solo travel
26
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Restful getaway"

5
User 25/05/2022

We have been coming here for 23 years missing about 4 years of the young investor that bought the property and turned it into an adult only facility. We love La Casa because it is so quiet, the rooms are spacious and to be able to walk out your room to the pool is awesome. The price is creeping up to almost become where we can't afford to come here.

"The desert dream"

4
User 25/05/2022

This is my top 3 hotels in the country and I come often with my family. There is some sort of magic in the air when you arrive and check in, hard to explain. You just have to see for yourself. The casitas are a wonderful way to get the privacy without compromise and your own pool. Highly recommend

"Great time"

5
Jeremy W, Escondido, California 24/05/2022

Rented one of the casita's for a quick getaway. Flew in to the local airport. Front desk staff sent a shuttle to pick us up. Everything was amazing. Food was great, beer was cold! Room was clean and nice. Grounds were immaculate. Very impressed!

"Quiet sojourn in the desert"

5
Lena L, Cardiff-by-the-Sea, California 22/05/2022

Very nice large property spread out with multiple large and small pools. Quiet and relaxing. No music broadcast around the pools to mar the peace and serenity of the desert. Nice lighting throughout… loved the various water temperatures in the different pools. The Fox Den bar was very cozy.

"Loosing its charm"

2
beasey90, San Diego, California 11/05/2022

I have been going to the casa for more than 45 years. This time, it seemed run down and unkept. The pools were dirty and the buildings were started to deteriorate. Seems like it is loosing its charm.. so sad!

"Charming and Rustic"

5
bonztracy, Glendora, California 11/05/2022

Very cool place if you are in Borrego Springs with excellent service and lots of different room options. Casitas are wonderful with their own pools. Food was very good with a continental breakfast offered

"Relaxing and beautiful"

5
alifranco1984, Oceanside, California 04/05/2022

We loved the area it was so nice and the service was great. We arrived really early and they checked us in right away. The pool temperature was perfect for how hot it was. We will definitely be returning. It's so peaceful out here.

"Quiet, close, wonderful!"

5
SoCalBagLady, Rancho Bernardo, California 02/05/2022

We enjoy going out to the desert to relax and listen to the quiet. The casitas are wonderful, as is the restaurant. There are a lot of activity options but we usually stick with swimming and watching the stars. It's only a bit of a drive away, hate to let others in on our secret!

"April visit"

3
Lilip727, San Diego, California 28/04/2022

Have been returning guests for over 10 years. Beautiful hotel and location in Borrego Springs. Was bought out by BW, but unfortunately they have been unable to maintain the overall quality but still charge at the higher rates. They do not offer weekend breakfasts.

"Great resort with private pools!"

4
casaguest, San Diego, California 28/04/2022

Wonderful resort within San Diego county! Casitas offer private pools for your use only. This is an amazing feature that we used almost our entire stay. Food is good, limited continental breakfast options on week days.

"Great grounds, not the best rooms."

3
alpeterson227, San Diego, California 26/04/2022

We stayed for three days and two nights. The spa was really great and we enjoyed our massages immensely! The resort itself and the grounds are really great and definitely a fun experience. The room had a bug problem, with issues with ants and cockroaches. The bed seems to be on the older side and was not very comfortable but the room itself was clean. Overall it was a pretty good experience but the bugs and the bed definitely put a damper on things.

"Skip this resort"

2
User 26/04/2022

Both my husband and I are senior citizens. When we checked in we realized where we had to park was a distance from our room. We asked if we could have a room closer to the parking area. The response was “If you don't like it, I can check you out right now.” Meanwhile there were several workers in golf carts apparently doing nothing but visiting with each other. No help was offered. The breakfast was worse than I have had in any chain motel. Toast wasn't even provided. The furniture was worn and chipped, although the room was very nice. The positives were the star viewing area and the bar tender was personable and helpful. However, the way we were treated initially made it a bad experience.

"Quiet private oasis in the desert"

4
User 25/04/2022

We had a very enjoyable time at this beautiful resort. It was very convenient for us (6 adults and a small baby) to use the kitchen and dining facilities of the casita. Our only other comment would be that the service during our 3-night stay was non-existent, so that we ran out of toiletries and dishwasher pods. A check-in by housekeeping staff in the middle of a stay of this length would avoid this problem.

"Great place to stay!"

5
Curiosity14113, Atlanta, Georgia 20/04/2022

Loved the resort! First time in the Anza Borrego desert. This facility has a very high quality, the staff is wonderful, the food was superb. We will certainly come back and highly recommend it to everyone.

"Horrible , RUDE STAFF, they don't want you here"

1
Tawanghar222, San Diego, California 16/04/2022

really bad Customer service, we had booked this place for our 21st Anniversary and notified them when we were booking. We arrived at location around 2PM and Staff told us to wait as checkin was at 4PM, so we waited at the pool for 2 hours and even at 4PM the room was not ready and they wanted us to wait another hour or so, staff specially Martha EXTREMLY rude, and unprofessional. This place is not worth the drive Stay away! there are other great places in Borrego and this place is decent, if you can get a room with no rats, but the STAFF is simply careless, we asked for manager and no manager was on staff, there are MANY items wrong with this hotel, so we will do a youtube video soon so that people are aware before booking, this place is definitely not worth $400/night you do not expect to be treated like this! they are NOT nice at all! VERY RUDE and unpleasant experience

"Great casitas in the sunny desert"

5
Edie B, El Cerrito, California 15/04/2022

This was our 2nd time staying here, in the same casita, Tamarisk. It was the cheapest one because it has no private pool or hot tub. We hope to try one of the other ones next time. We were on a road trip and brought a little bbq with us that we used on the back patio. This is a great spot for traveling with your dog. They are even allowed at the pool. Breakfast was basic, They deliver ice to your room in a cooler if you are staying in a casita. The pools are great-so many of them. Our dog had a blast.

"Excellent resort in the heart of CA's huge Anza-Borrego Desert State Park"

5
JerryR10, Salt Lake City, Utah 14/04/2022

I was in San Diego and decided to come out to explore the huge Anza-Borrego Desert State Park, which I had never visited while living in CA for a total of 32 years. I'm so glad I stayed at La Casa del Zorro, as it was extremely comfortable, quiet, and clean. It's a beautiful property.

"Four Spring Days in the Desert"

5
sibyljohnson2017, Carmel, California 12/04/2022

A wonderful place for rest and relaxation. It was a vacation needed by my sister and daughter. I did not mention before that there was an inconvenience for me as I had two zoom meetings. I did learn that I could go to the library and I did. That was not something I had anticipated.

"Nice place to stay"

5
rdcoutts1, San Diego, California 12/04/2022

The resort is looking a little tired but still delivers a great experience. We ere in Borrego on a golf outing, and the resort is very close to Rams Hill Golf Course which we played twice. Not quite as convenient to DeAnza Country Club but nothing is terribly far away in this community. We enjoyed the food at the restaurant, but the restaurant decor could stand a refresh.

"Great for a getaway!"

5
cfh410, San Diego, California 10/04/2022

We enjoyed a relaxing mid-week getaway at the resort taking advantage of the pool, walking trail, star gazing theater and restaurant. I want to return to visit the spa! The resort is also close to Borrego Springs restaurants and the Anza-Borrego Desert State Park to add to the enjoyment of a stay there.

La Casa del Zorro Borrego Springs, Guest Services / Front Office at La Casa del Zorro Resort & Spa, responded to this review
Thank you for your great review. It sounds like you took the opportunity to get out and see the sites in Borrego Springs and the amazing Anza-Borrego Desert State Park. Our spa gets rave reviews from its clients so come back and see us soon and book that treatment!

"Back for our 40th"

5
jtrain646647, San Diego, California 08/04/2022

Hotel was wonderful and peaceful. Great place to get out of cold and celebrate our 40th. If restaurant had more staff - would have been perfect. Look forward to our next visit next spring if not sooner.

"La Casa Zorro March 2022"

5
User 07/04/2022

See you next time !! Keep doing what you do so well.....My two sons and I are impressed with La Casa del Zorro and the people that run the property. We enjoyed our stay at the Sycomore Casita. Thanks from Marty, Liam and Nyle.

"Beautiful location and great potential but poorly managed and overpriced"

2
User 06/04/2022

Had high hopes for this stay in a casita with 2 kids. It got off on the wrong foot immediately. When I went to check in I was told to check back at 4:30pm to see if the room was ready. Sorry, what? Check in is at 4pm. I was told "Check in is usually after 4pm", as if any time after 4pm was somehow acceptable. This news wasn't delivered with an apology or an offer of a discount on a future stay or at the restaurant, it was delivered as though this was the way things were and what was I going to do about it otherwise. When I came back to get my room key I waited behind several other groups with the exact same complaints that were met with the exact same apathy. As for the casita, they are very spacious and the private pool is the main selling point. However there is a mini fridge and the smallest microwave I've ever seen, and that's it. With kids I tend to bring my own food, but don't bother, I had to keep most of their food in my cooler of ice. There's no housekeeping anymore. This seems to be a cost savings trend in the industry that is disguised as covid protocols. But there's also no broom or vacuum of any kind to be found. So unless you like walking on crumbs, I suggest bringing your pet Roomba along or at least your own broom. Especially if you have kids. The private pool was the best part and saved the stay for us. It was well heated (unlike the lap pool which was 62 degrees). Do expect that the cabana will be very much worn. Ours had tears in the top and the velcro used to hold the sides together stopped working years ago. Bottom line is you absolutely can have a great time here (we did), but you will be having it in spite of the way this place is run and not because of it. And you'll feel like you overpaid.

"Amazing desert getaway"

5
cat_eger24, San Diego, California 05/04/2022

Our family of 5 loved staying in the Sycamore casita at La Casa Del Zorro. We spent two days basking in our private pool, and enjoyed the spacious, clean 2 bed/2 bath casita. Perfect size for 5 of us (baby used a crib we brought from home.) The only con: Beds themselves were not very comfortable and we only had two small pillows for each bed. Though the days were hot (80s), the casita had its own AC to keep us cool. The pool was perfectly situated under tall trees in the afternoon so being poolside all afternoon into the evening hours was perfect. It was so quiet, we truly had our own private retreat. We took a walk/stroll/scooter ride around the resort a couple times and it was always quiet and peaceful, even in the shared pool/lounge areas. Never was busy, loud or crowded like many major resorts in large tourist areas. We did order food from the restaurant twice (once dinner, once breakfast.) Food itself was decent with a variety of options but pricey. However the drive into town was quick and there were a handful of options there. We brought our own snacks and easy heat up foods as the casita had its own mini fridge and microwave. I also took advantage of the spa and had a blissfully relaxing massage. The spa itself was quiet, clean and serene: a perfect spa environment. Every staff member we interacted with providing amazing service. Everyone was super friendly and helpful. Since it is only 2 hours away from our San Diego home, we hope to return again in the future!

"A Complete Waste of $$$"

1
User 02/04/2022

Pros: Comfortable bed Nice flat screen TV Cons: Grounds ugly, not maintained-dead and dying foliage, generally depressing and had an abandoned feeling Pool tile was moldy, area surrounding pool and furniture was dirty with used towels lying about Restaurant experience was truly awful: We waited over 2O minutes after being seated to get water, menus and service. Waited over 45 minutes to get our extremely overpriced “cafeteria style” food. Wait staff were complaining about customers in front of us. Our below mediocre meal was over $150. Fixtures in room were broken and potentially hazardous Carpet in room was dirty with many stains To put this in perspective; we payed $321 for one nights stay in an average room. LCDZ advertises itself as a luxury resort. What a joke! It is no nicer than a regular Best Western hotel. Stay Away from here if you want to get your monies worth.

"Beautiful resort..."

4
Karino916, Red Bluff, California 01/04/2022

The resort is lovely - scenic vistas of the desert are hard to beat. We enjoyed the food at the Fox Bistro very much - very tasty and prices were reasonable for fine dining. We love staying in the casitas because they are quiet and private. We stayed in the Tamarisk which was in need of maintenance and some replacement of furniture. This unit is near a main road so we could hear traffic noise. It's best to pick a casita that's situated in the interior of the resort.

"Nice Hotel in a Great Town!"

5
DougRNovato_CA, Novato, CA 31/03/2022

We really enjoyed our stay. We particularly enjoyed the ambient noise created by the water feature. It masked unwelcome sounds perfectly. Breakfast was pretty skimpy for such an otherwise luxury experience.

"A Trip to La Casa Del Zorro is the Perfect Getaway"

5
Partial2Wine, San Diego, California 30/03/2022

The beautiful, serene atmosphere, traditional architecture, terrific service and amazing staff made our trip to La Casa Del Zorro one of our best and most refreshing getaways ever. The short drive from San Diego made it even better. We enjoyed golf on a well maintained course (Roadrunner), great food and service (Carlee's for dinner, Kendall's for breakfast), a beautiful hike to the Palm Oasis, cycling around De Anza Country Club, and our favorite, playing pickleball every day on the great lit courts at La Casa Del Zorro. Will we go back? You bet!

"Who Hired Romi the receptionist?"

2
Ontheroadagain3400, Los Angeles, California 29/03/2022

Who hired Romi the Rude Receptionist? She was extremely rude in dealing with me. I kept being polite and keeping my calm but her rudeness continued. When I finally told her that this is not how to be in hospitality business, she half heartedly apologized. Then, I did a little research. Apparently, this is modus operandi for the Romi. She is continuously rude. It is widely known in the resort, and I was advised to talk to Curly Williams by Romi's colleagues. He was not in the resort during my four day stay. He was away for few days, I am told. Again, WHO HIRED HER? Is there a policy to hire rude people at the resort after the pandemi? WHO HIRED HER? WHY IS SHE AT THE FRONT DESK? She shoud not be at the front desk nowhere in the entire universe. WHO HIRED HER????????????

"A March 2022 stay at La Casa del Zorro"

4
seiurus, Del Mar, California 28/03/2022

I chose to stay at a casita this time to celebrate the return to hotels after COVID. I have been visiting Borrego Springs for years, and La Casa makes you feel, well, special. And the convenience of their restaurant only footsteps away, cant be beat.

"Very disappointed"

2
JJTOH, Ohio 24/03/2022

Our recent stay was a comedy of errors. We experienced a complete lack of concern for our comfort and satisfaction, from check in to checkout. Delays in room availability, no call when room was ready, delay in seating and terrible service in restaurant for dinner, no heat in room necessitating repairs at 10 pm (very nice and competent repair person was the stay highlight). At checkout the desk attendant never asked about the stay. Our room (deluxe king) was a nice size and clean; the patio was a good feature although we were unable to enjoy it.

"Desert view"

3
groonwaldmn, Chula Vista, California 23/03/2022

The property only partially lived up to the website promise. A/C wasn't working. Carpet was worn and stained. Bed was very comfortable. Lunch in the bar was terrific, friendly host and very good food. We opted to dine In our room and carry out from the menu worked out well with a very nice meal. There wasn't a microwave in the room, but there was a refrigerator with sufficient room for keeping beverages cold. Grounds are very nice and evening star gazing and strolling the grounds was fun.

"Dated and needs service staff!"

3
184shawng, Kauai, Hawaii 22/03/2022

The hotel rooms are spacious, but for the $ of the room, full service is expected. Quit using Covid as an excuse. Cleaning the rooms, refreshing the coffee bar, exchanging the towels shoes be expected for the $ you pay at this hotel.

"Desert getaway"

3
Karen S, San Diego, California 20/03/2022

Update casitas with more furniture such as lounging chairs with ottomans in main room for comfort Desk staff could be friendlier and more accommodating Should have more available staff for checkout times.

"Beautiful grounds; private casitas w desert view; good spa; excellent pools"

4
Jon_94117, San Francisco, California 19/03/2022

This was our first visit to the Anza-Borrego Desert State Park area: mid March 2022. A get-away from chilly San Francisco to somewhere warm with interesting sights and history, and outdoor activities. We stayed at La Casa del Zorro for 5 nights: 2 in a deluxe king with balcony & pool view; 2 in #73 Mesquite Casita (2 bedrooms w pool); 1 in #60 Fern Casita (1 bedroom w spa). All were excellent for different reasons, described below. Great staff; confused reservation system and policies for moving from one room to another that made check in a hassle and check out pretty much a nightmare. Given California's drought issues, the place really needs reminders posted for guests to conserve water, as well as more paper and plastic cups in rooms and casitas since they don't want people to take glasses out in the pool or spa areas. THE GROUNDS: Beautiful. Very nicely landscaped, with a labyrinth, life sized chess, croquet, tennis, pickle ball, lap pool, bicycles. Love the attention to detail, like the desert sand areas that were raked. THE RESTAURANT: Excellent full breakfast on weekend: the vegetarian eggs benedict were delicious. Not so much the weekday continental breakfast: good fruit, but only sweet muffins, sweetened yogurt and sweetened kid cereals, no multigrain or fiber options. So, BRING YOUR OWN BREAKFAST ITEMS and store them in the room fridge or your ice chest. Dinners were not so great: salmon was a bit overcooked even when ordered medium-rare; meatloaf was dry and uninspiring. Salads were good; so was the smoked salmon plate. THE FRONT DESK: This is a definite problem area. The staff want to be helpful, but it's like they haven't been trained or there maybe isn't any process or guidelines set by management. Lots of confusion at check in, since we were moving every 2 days to a different room or casita (we booked late and couldn't get a single room/casita for all 5 nights). There was even more confusion when the move day came - and horrible at final check out. I anticipated this and tried to talk to a manager when we checked in to make sure things moved smoothly, but he refused to come out and deal with it. The poor woman who was left to work with us was not aware of any policies or process and had to make it up on her own. The morning of the move, of course the new crew had to figure things out again. And the next move - same thing. Final check out was absolutely horrible: everything I had tried to avoid came true: no final folio with charges were available, the new person behind the desk blamed me rather than the hotel's backward reservations system. 30 minutes of frustrating check out blew all the collected relaxation of 5 nights and a massage . Still, we would come here again - just be prepared: the staff want to be helpful, but there seems to be problems with upper management, lack of clear policies or guidelines, and training. SPA: Great massage and facial treatments. DELUXE KING ROOM: We were concerned about noise from the pool in the deluxe room since the pool and spa are open 24 hours, but there was no problem. Maybe because it was pretty chilly at night and the place is probably out of the budgets for college students on spring break. Any way, the room was nice, bed very comfortable, tiny refrigerator, nice view. Problem with someone smoking below us on their patio so we had to get off the balcony and close the doors until security came by and reminded them it's a no-smoking property... except for the smoking section in the parking lot. #73 MESQUITE CASITA (2 bedrooms, each with own bathroom): Wonderful. Off by itself about a 7 minute walk from the restaurant or exercise area; private pool; beautiful view of the desert; sunrise with the birds was glorious. Comfy king bed. A sky full of stars. Solid wood patio/pool furniture - no plastic crap. #60 FERN CASITA: Also wonderful. Close to the exercise facility, but nice landscaping so it was practically invisible. Great view of the desert from the front patio; private spa. Not as comfy queen bed. The table by the spa needs some repair; solid wood patio/pool furniture. Never needed air conditioning or heat in this or the Mesquite casita. The casitas are a bit dated, but in a kind of old resort California kind of way; we appreciated the kind of retro feel; just know this is not the ultra-modern fancy place - but it is lovely and feels wonderful coming back to this after a day on the hiking trails. So, overall: La Casa del Zorro: Great staff people who want to help but seem to be hindered by ...lack of managerial guidance or training? inviting grounds; comfy beds, nice private casitas with an opportunity to get closer to the desert and night sky; lots of pools and exercise facilities. A great place to spend the day relaxing or coming home to after a day of adventures.

"Desert solitude in nice surroundings"

4
User 18/03/2022

We were there from 3/15-17, 2022. Stayed unit #62 Poppy. We loved the intimate location and proximity of the spa and fitness center. We used the hot tube at the unit both days. The management were very cordial and keep the place well cared for. We only ate in the dining room once for lunch. Were not impressed. Expensive and not much food for the $$. We went to Rams Hill instead for view and friendly cocktail hour. Ate in town. Wife played pickleball and liked the pro who does a good job. Would stay here again.

"Lovely rooms and facilities"

4
52mitchelr, Boston, Massachusetts 18/03/2022

Other than being fairly pricey and not restoring housekeeping services, a fine place in a splendid area. The grounds and deluxe rooms are excellent and the staff very warm and helpful. Nice restaurant.

"Fend for yourself."

2
User 17/03/2022

Beautiful property that is terribly managed. Be sure and call as the website doesn't show what is not available. We had issues with a cold shower and no cable TV without management adjusting our bill. The bar is great and had a nice dinner.

"Borrego Springs long weekend"

5
VF126, Encinitas, California 17/03/2022

Best place to stay for a wonderful time in Borrego Springs; easy to access the Town and the State Park. The property is very lovely; fits right in with the surrounding desert area . The one mile loop walking path gives you the chance to feel right at home with nature. Well trained staff at all levels. Food and wine are excellent.

La Casa del Zorro Borrego Springs, Guest Services / Front Office at La Casa del Zorro Resort & Spa, responded to this review
Thank you for your lovely review. It sounds like you took the opportunity to embrace everything Borrego, from State Park excursions to walking our 42-acre property. We appreciate hearing you had a great visit. Come back and see us again soon.

"Really unique and inviting desert retreat!"

5
JDavidEnloe, Tokyo, Japan 16/03/2022

We had never stayed here when in Borrego but found it to have a really great "vibe" out in the desert! Super interesting room - really neat design. The pool area and water features onsite gave a real oasis feel. We'll be back!!

La Casa del Zorro Borrego Springs, Guest Services / Front Office at La Casa del Zorro Resort & Spa, responded to this review
Thanks for taking the time to let us know you enjoyed your visit. We also think we have a unique property in a lovely corner of the world. We value the quiet of the desert and it sounds like you do too! Come back and visit our oasis again soon!

"No soup for you!"

4
User 10/03/2022

Put together some “Staycationer Packsges”. One night, two night and three night packages. For these packages, offer up 22hrs of room use, access to changing rooms, two free drinks. People will love it.

"Could've been great if the customer service was better"

3
User 09/03/2022

This is one of the larger hotels in Borrego Springs and I thought that double the cost would be worth it for what it offered. When we arrived I realized that the beds were full size instead of the queen I had booked. Additionally, there was no where to sit except one chair at the desk. In the description, there was a seating area, also confirmed by the photo of two armchairs with a side table. Instead, what we found was a large empty space where those chairs and table should've been. We literally had no where to sit in the room except on the beds. Additionally, we saw a cockroach just walking around the room. Before I could catch it, it crawled under the door to the adjoining room. Hope they caught it! When we reported this to the front desk, they said they would walk to their manager about it. But I never got a call back, nothing. When I asked them about it, they said that the manager said he couldn't do anything about it. No offer to come check for cockroaches, no room change or even credit for the bait and switch on the room. Nothing. Honestly, it's like he has no idea about customer service. It was disappointing to say the least. It was cold so we didn't use the pools. We were there for the nature. Would I return? Not sure. I heard there is a new hotel opening up in the area and I think we'll try that first. At these prices, you'd think we're staying at a four star resort but four star resorts don't have cockroaches and they at least have a place for you to sit.

"Luxuriously maintained resort. Immaculate facilities, friendly staff, this is the ultimate get away from it all."

5
R0m77, Borrego Springs, California 04/03/2022

If you want quiet seclusion, you can't do better than this. Clean spacious rooms, several swimming pools, complimentary bicycles to ride, and so much more. Just walking the grounds is relaxing and spectacular.

"Gorgeous Property - Deferred Maintenance"

4
User 04/03/2022

We loved our visit but had several issues with our casita. The grounds were beautifully manicured. There were so many things to do. Tennis pro was excellent. Courts were lovely. Nets on the pickle ball courts could be maintained better. Sometimes difficult to find equipment in the morning. Table tennis equipment was in disrepair. Walking paths and roads were in excellent shape. Hot tub at the casita stopped working and had a leak. This was very disappointing. Casita had broken furniture, door that would not close well, water heater issues. Staff were all cheerful and helped make the stay better. Maintenance came immediately to "fix" the hot tub, but it was still cold in the morning. Appreciated pet-friendliness with trash and poo bags readily available. Desert plantings and low lighting were very appreciated. If the rooms were in better shape, I would recommend this very highly, especially for families. I would have loved this place as a child. Really well located too. Near many hiking trails in Anza-Borrego State Park and small town center of Borrego Springs. Happened upon farmers market, community star-gazing program and art fair. Very fun. Local desert center is a gem. Restaurant food was good with excellent service and good selection. Lovely patio and deck seating. I believe this property is corporate run (vs family owned), so there was much deferred maintenance and cost cutting. I contacted the manager and still, 5 days post stay, have not heard from him.

"Wonderful experience"

5
abeema927506, Culver City, California 02/03/2022

We had a horrible experience driving to Zorro because of Los Angeles Traffic. We were tired and cranky but once we entered Zorro we were greeted by the owner who bought us a drink. This set the tone for a wonderful stay. Loved this hotel it's entire campus complete with bridges and babbling brooks and will come back soon. Great experience.

"La Casa Del Zorro Resort & Spa"

1
User 02/03/2022

Basic services, such as adequate plumbing, adequate toweling, adequate TV reception, etc., were NOT provided, even though they were paid for. The bathtub didn't drain, the shower leaked voluminous amounts of water onto floor; we couldn't watch TV at night due to poor reception; fireplace "discontinued" without customer notification (discontinued with a zip-tie around doors)

"Hidden Gem"

5
pdolbee, Coto de Caza, California 01/03/2022

We thouroguhly enjoyed our stay. The property is spacious and the amenities are varied and fun. The food at the restaurant is excellent! We liked the experience enough to schedule an event for our car club at the hotel.

"Good location and nice property"

4
dancing_girl14, Oceanside, California 21/02/2022

We just returned from a three night stay at this resort. We stayed in a poolside room in the "deluxe building". The room was spacious, clean, and nice. Since there is not daily housekeeping due to covid, we did need to hit the lobby daily to refill our coffee and shower gel supplies, but front desk staff was friendly and accommodating. Having a pool right outside our room was excellent. We spent our mornings hiking and afternoons by the pool. Be aware, by being by the pool, you will have people above you and you can hear every step they take, as if they are wearing concrete shoes. We heard every middle of the night bathroom trip our fellow travelers took, but fell back asleep, so no big deal. Now, let's discuss the free continental breakfast we got this morning (only on weekdays). The hotel REALLY needs two people working this: one restocking/clearing tables and one helping/supervising people. We had to bus someone else's trash off a table so we could sit down. Then, we were told there were no plates left. Were there no dishes in this fully functioning restaurant? But the thing that took the cake was when a man and woman came in with bags and proceeded to fill them with EVERYTHING on the buffet table!!!! They filled two grocery bags FULL of cereal, yogurt, and multiple to go boxes FULL of fruit, croissants, and muffins. We seriously could not believe our eyes. People coming in after them were left with nothing. Having an employee present could have prevented this since we weren't about to get involved. At least we already had our food!! So, yes, great place to stay, but a few adjustments could be made in several areas (breakfast and more coffee in rooms staying more than one night).

"Sadly not what it used to be"

1
Traveler99999999777, New York City, New York 20/02/2022

Unfortunately it has gone way down hill. Beware hvac doesn't work in some rooms. Hot water is inconsistent. Sometimes your room key will stop working. Sad because it used to be great. Needs a renovation and that is going to cost a fortune so unsure if they will be able to make that happen……

"Immaculate, peaceful & tranquil."

5
User 15/02/2022

Always a pleasure and a special treat staying at La Casa del Zorro.Something new to discover every time I come here. Accommodations and service have never been a disappointment.The happy staff is what makes this resort over the top.Hard to match the service and quality found here. I've stayed at many resorts in Borrego Springs and none of them even come close...

La Casa del Zorro Borrego Springs, Guest Services / Front Office at La Casa del Zorro Resort & Spa, responded to this review
Thank you for your fantastic review. We take great pride in our facilities and are thrilled to hear your experience reflected that. Please come see us again soon.

"Unexpected desert delight"

4
AKCharlotte, Alaska 14/02/2022

When we planned our visit to Borrego Springs, we were not sure what kind of lodging choices there would be. On the advice of a friend we booked a casita at La Casa del Zorro. We did not regret it. Although there were some shortage of staff because of these times we are in, the setting, restaurant and facilities were splendid.

La Casa del Zorro Borrego Springs, Guest Services / Front Office at La Casa del Zorro Resort & Spa, responded to this review
Thank you for your kind review - we couldn't think of a more apt description: desert delight. We , too, look forward to a time when staff shortages are a faraway memory and appreciate your patience. Come see us again soon.

"A Gem in the desert"

5
Seaside42849065685, Ontario, California 07/02/2022

This place continues to enchant and is some place to remember. It was heartbreaking some years back when it was sold to a group that drastically changed the character of the place. I highly recommend it for couples, families and just friends kicking back. Take a stroll, discover the good food, see the stars, drive through and be amazed by the giant Ricardo Bacerra sculptures, enjoy The Mall.

La Casa del Zorro Borrego Springs, Guest Services / Front Office at La Casa del Zorro Resort & Spa, responded to this review
What a delightful review! It sounds like you took the opportunity to enjoy everything Borrego Springs and the resort has to offer. Please come see us again soon.

"Disappointment at the Zorro Resort"

1
marshalongmusic, San Diego, California 05/02/2022

We regret staying at this facility which gives ‘resort' a new meaning. The lack of heat, TV, no sales personnel in the spa and shop, continued misinformation from desk personnel, excessive charges on our cards after they knew we checked out...and no compensation after our complaints. BEWARE of this hotel.

"Really Nice Experience"

5
mbacon0227, Newport Beach, California 26/01/2022

Zorro has it all! Beautiful desert property, kind and friendly staff. We had breakfast and lunch and the food was very good. The handicap room was the better arranged than any we've stayed in while traveling. This is the first time driving our Tesla to Borrego Springs. The EV charger was outside our door!

"Very Nice Property"

4
mtca, California 25/01/2022

We wanted to explore Anza Borrego State Park. La Casa del Zorro was in the right location. We reserved a 2 Bedroom Casita. Each Casita has it's own pool or hot tub. Having the extra space and kitchenette was nice. The unit was clean except upon entering there seemed a musty smell we opened doors for a bit and the smell dissipated and it did not return. The bed was very comfortable. The grounds of the resort are nice and have alot of features, tennis, pools, horseshoes and more, The stargazing area is nice, although seating would be good. Because of Covid restrictions, there is no housekeeping and we did not try the restaurant. The continental breakfast that was included was not up to par, there were literally 2 stale croissants, 2 stale muffins and no juice luckily we brought some light breakfast snacks. All in all if we were going back to the area we would stay there again.

"Wonderful!"

5
cyd k, san diego 18/01/2022

We stayed at La Casa del Zorro over the recent MLK holiday and we so impressed. We were in the four bdrm/4 bath Agave casita with pool and jacuzzi. The casita was immaculate, comfortable and attractive. The beds were lovely and linens high quality. The enclosed patio was spacious, clean, had a dining area, and three separate shaded lounging areas. The pool and jacuzzi were warm, inviting and clean. We had three meals at The Fox Bistro Restaurant, two dinners and lunch, and they were delicious with prompt and courteous service. Front desk service was courteous and prompt. Special thank you to Martha at the front desk! We stayed at the resort in 2021 in the Mesquite Casita and were similarly impressed. I have been coming to Casa since I was a child. and was thrilled to bring the extended family. We all loved the experience and plan to return. The shuffleboard court, life size chess board, croquet and horseshoe field, were enjoyed by all, as was the scenic desert trail. I don't know what to make of some of the recent critical reviews. They do not reflect the experience of our party. The casitas are wonderful, private, comfortable and clean.

"Very unpleasant experience"

2
LaJolla3160, San Diego, California 16/01/2022

We have been coming here for many years, but will not come again. The care and quality has truly diminished over the years. It is very sad. The carpet in the deluxe room is filthy. They no longer allow use of the fireplace. Short staffed and curt staff. Why be in business if you subject your customers to this type of experience? Paying close to $1000. for two nights with dining. Next time we will stay at a rental property.

La Casa del Zorro Borrego Springs, Guest Services / Front Office at La Casa del Zorro Resort & Spa, responded to this review
We are sorry to hear that your experience was anything less than perfect. Thank you for alerting us to your concerns, particularly as it relates to cleanliness. While everyone is aware of the workforce shortage right now (and its attendant slowdown in service), it pains us to hear that staff was curt and that our rooms did not meet your expectations; we will take your review as an opportunity to work with our staff on standards. As you noted in your review, we did retire our fireplaces in Spring 2020. We take responsible hospitality seriously. As a member of the Anza-Borrego Desert State Park community, we strive for practices that minimize negative impacts on our neighbors and conserve and preserve our natural resources for future generations. We are sorry to disappoint but thank our guests for their understanding as we continue to seek improvements in managing energy, water, and waste in the most responsible manner.

"Beautiful Hotel in the Borrego Desert"

5
ElCaminoT, La Mesa, California 15/01/2022

This was the third time we stayed at the resort this year. We've stayed in regular rooms, but this time we rented a casita for New Years. The hotel has been around for many years and has charm. We loved the dark sky viewing area and the oversized chess set. There was a wonderful yoga class - lots of things to do. We rented a casita and had our own private jacuzzi. Our casita was wonderfully appointed and if we needed anything (ice) all we had to do was call the front desk. The front desk staff are friendly and helpful. We didn't eat at the restaurant while we were there, but I heard the food was decent. I'm, literally, trying to figure out when we can go again. It's only 90 minutes away from San Diego, but a wonderful escape.

"A few days at La Casa del Zorro"

4
LauragaleM, San Diego, California, United States 11/01/2022

The resort has a lot to offer in the way of outside games to play and other things to do to exercise. Pool is great if you're a swimmer, or even f you're not. The food in the restaurant is really good. But the rooms are not well furnished or well lit,

"Good - Not Perfect"

4
User 02/01/2022

We have visited several times over the years. We always find the resort a nice place to stay, with comfortable rooms, good serving staff and beautiful surroundings. We ate our evening meals there, and they were very good, as we had come to expect. The only real issue was a poor complimentary breakfast in the mornings. Minimal food was put out, not-so-great quality, and only a single staff person on duty. For a high-end resort we felt this was unacceptable for the amount we paid for a two-day stay. It's not a cheap place to stay, and we felt they could have done much better in the mornings.

"For those who remember the Zorro of old, you will be so disappointed ."

1
GoPlaces46835843656, Buckeye, Arizona 01/01/2022

It looks as if no one cares about the overall appearance. Beautiful furnishings are all gone. Grounds look unkept and sad. Who thought it was a good idea to refinish the casitas with sparse and cheap furniture?

"Rooms declining quality"

2
User 31/12/2021

We've been coming here for twenty years. The grounds are lovely, the rooms spacious. The food has gotten worse, and the heating in our room didn't really work, couldn't get it warmer than 68 degrees. The fireplace didn't work either. I'd avoid room 147 until they get it fixed, but it's obvious they are cutting back on maintenance and upkeep.

"Relaxing Stay!"

4
trekker183, Newport Beach, California 26/12/2021

Overall, the entire property is lovely but was expecting a much more upscale resort. We had a wonderful spacious room in the Jacaranda area. Beds were very comfortable, and room was well appointed. We enjoyed some of the wonderful activities the resort offers such as - bocce ball, shuffleboard, croquet, table tennis, horseshoe tossing, jogging, and sitting by the fire pit at night. We also enjoyed a great meal at the resort's restaurant and were very lucky to have an entire area to ourselves with no other guests around (safer during pandemic). Dinner was very good, and we ate every morsel! The one thing I would suggest is adding some nice music to make the experience even more pleasant. The complimentary breakfast was disappointing. All the items were full of sugar except for the fresh fruit available. I suggest adding boiled eggs, plain yogurt, fresh hot oatmeal, healthy cereals, etc. I would recommend this resort. We will be staying here again. Note: You will need to request bathrobes and slippers as these are not available in rooms.

"Tired but true"

3
User 26/12/2021

Let's hope that they are able to keep the hotel going as in its glory days. Please take attention to the kitchen. Perhaps in the future the resort feel of the hotel is able to come back. The lack of service is a sign of the times. Best of luck

"Lovely desert getaway"

5
I9802TGkathyg, Covington, Kentucky 26/12/2021

If you are looking for a place to get away from it all, this is it. Beautiful desert resort property but old school and peaceful. Nice spacious rooms and doors opened to pool and spa. Not much to town but nice outfitters store and a couple of good restaurants.

"La Casa del Zorro should be renamed to La Casa del 0"

1
User 20/12/2021

Food terrible continental breakfast was a joke! Bartender had not tended bar before. Bathtub plug did not work. If they don't up their game we will not go back and we have been there many times before.

"Nice Desert Escape"

4
User 15/12/2021

Overall, the property is very nice and clean but in need of maintenance and updating. The tennis courts and gym are very nice as is the restaurant and the food and service there. Some of the surroundings, pool, and the spa at our casita very much in need of resurfacing but again very clean. Bathroom in need of updating but very clean. Bed was comfy and surroundings quiet.

"Potential"

2
User 15/12/2021

Make sure if you rent a hot tub room that you inform them that you would like the timer off so you can actually use the hot tub at night or early morning . Check with the front desk to make sure they follow up with it because in my case they did not . Great location , nice property .

"Perfect retreat in the desert"

5
YG-EG, Geneva, Switzerland 12/12/2021

Perfect location, very "at home" feeling in the "casitas", spacious and with hot water in outside jacuzzi allowing a very nice use at the end of the day despite the colder weather in this season. For the star gazer and Milky Way photographs the "Star gazing theater" let some light in so, better to go in the desert where it is pitch black. But just to look at the stars, it is very convenient.

"Home away from home"

5
jenllofstrom, Lake Forest, California 09/12/2021

Wonderful dessert retreat that is welcoming yet feels luxurious. The staff is warm and friendly and the amenities were well maintained. The resort grounds are nicely manicured and add to the ambiance.

"Great esacape"

5
cdctosan, San Diego, California 06/12/2021

Lovely place to stay, barely two hours from San Diego but a different world. Extensive pretty desert landscaping. Many stand alone casitas to choose from with private pools. Our family loved it. The onsite restaurant is good. When we were there the small bar had limited open hours, but looked cozy. Only seven miles from the little town of Borrego Springs, where there are some shops and restaurants. Took advantage of a night sky tour and a desert overland off road tour, both good.

"Very nice desert break"

5
DRoFam, Berlin, Germany 06/12/2021

we stayed in a casita and were very satisfied with the rooms and the bed. The location is quiet, the resort has very nice amenities and spacious gardens. Staff are friendly and efficient. The restaurant provides good quality food and beverage selection.

"Great Getaway"

5
fs750, Irvine, California 05/12/2021

La Casa Del Zorro is a first rate hotel and a real getaway from the busier areas of Southern California. Excellent facilities and at reasonable price for the quality of the hotel. Great place to go to relax.

"Family vacation in the desert"

5
User 28/11/2021

This resort is a welcome escape to the desert. It's peaceful and beautiful. Great for biking all over the roads of the property to swim, go to breakfast, or play ping pong. The casita was beautiful and perfect for my big family! The resort seemed to have a few issues that are hopefully a temporary glitch of our economy returning to normal. The restaurant was understaffed, the bar was closed and only taking to-go orders, and some pool areas had small maintenance needs. The town is only a short drive and has excellent local food though! We will return and book a longer stay!

"Another great visit"

4
dawn2shop, San Diego, California 28/11/2021

We are regular visitors to LaCasa and like to stay in one of the Casitas. They provide privacy, ample room to hang out with family and are close to all the amenities. The facilities are great and the restaurant offers a good menu selection in a pleasant patio setting. We will be back next year and have already booked our Thanksgiving trip for 2022!

"Excellent 3 Night Stay"

5
caboteri, Esterillos Oeste, Costa Rica 27/11/2021

Although we only used the pool closest to the lobby, there were several other pools & hot tubs to enjoy. Beautiful grounds to walk & enjoy. All 8 of us took a pickle ball lesson, which was fun. The instructor, Jeannie, was very knowledgeable & helpful.

"Great stay!"

5
barryr102, Coronado, California 21/11/2021

This property is the best. So much character and ambience. Great staff, food, service, etc,. Already looking forward to coming back...deluxe pool rooms are awesome. grounds immaculate...the upgraded continental breakfast is much better now....

"Exceptional resort!"

5
SD_Reviewer21, Encinitas, California 17/11/2021

Everything about this place is extraordinary! They have thought of every detail. The grounds are beautiful with plenty of private sitting areas. There is even a fire to sit around at night. The ambiance of the restaurant is so pretty with all of the lights. We sat outdoors around the fountain. The food is absolutely delicious! I am still thinking about the food days after I got home! The fish sandwich and fries were incredible as well as the coconut margarita and the creme bruleed cheesecake! They provide bikes to use free of charge! We enjoyed cruising abound the spacious grounds. Our room was immaculate and beautiful. They even provide robes and slippers! All of the staff were so attentive and strive to make you feel like a welcomed guest!

"Don't Stay Here"

1
nsblakely, San Diego, California 17/11/2021

This hotel has heaps of potential, but it appear neglected, understaffed and poorly managed. We paid almost $400 for a night there and we had no hot water the whole time. The mini-frig was not cold, it was actually heated! The pool was dingy, the restaurant staff was not trained. I understand that due to Covid maybe they are short staffed. But when we complained about the hot water, they did nothing. They didn't even offer us a free cocktail! Finally, they agreed to take $15 off the bill. Unacceptable. We could stay at a 5 star hotel for $400 and get a hot shower to boot.

"Secluded and relaxing stay in Borrego Springs"

5
Robert V, Phoenix, Arizona 15/11/2021

Another great experience at Casa del Zorro, it's our four or fifth visit and we have never been disappointed, the casitas are always cleaned and comfortable, well designed for couples and perfect for a golfing trip with Rams Hill right down the street. We go every year for an annual tournament there and relax at the Casa del Zorro afterwards. See you next year...

"Please stay somewhere else!"

2
CH92705, Santa Ana, California 14/11/2021

There are so many issues with this resort. First, dogs pee everywhere, even in the pool area. Owners are not made to control the barking at the restaurant. The service is terrible because there are not enough workers to support the number of guests. The restaurant hostess is more than a little rude to anyone who either calls or comes to the restaurant. There are no operable windows, so you must rely on the air conditioning and the fan was incredibly loud in our room and they said that nothing could be done. It was also determined that they forgot to turn on the air in the building so it did not work on the first night. Amazing that they are in business!

"Great weekend getaway from San Diego"

5
broderickhigby, La Jolla, California 10/11/2021

Wonderful peaceful property with many amenities (pools, spa, tennis, yoga). Very accommodating staff and great restaurant as well. Rooms and facilities are always immaculate. Great little getaway to the desert and will be back soon!

"Great trip"

5
dwmartin2700, San Diego, California 07/11/2021

We stayed for one night. We had such a nice time . The staff was great . .pool was warm. Really liked how the pool was open late not to mention the jacuzzi. Can't say enough. Was a really nice trip . Looking forward to going back . Thank you

"Over priced hand poor service"

3
Christiana-CA, Santa Ana, California 07/11/2021

This hotel was listed as a premier resort and it is really nothing of the sort. This is a very old hotel with loud air cooling unit and no operable windows. The pool areas are not cleaned on a regular basis and they offer no housekeeping during your stay. While the restaurant on property is pretty good, the service is very slow and the hostess is rude. They do not apologize for anything and simply state that they have a problem hiring enough people to staff the hotel. I wish I would have known before! I will not stay here again and will not recommend anyone stay here.

"A luxurious stay in the Desert"

5
CanadianTraveller_8, Ontario 06/11/2021

The grounds of this hotel are very beautiful and extensive. Great appreciation and respect of nature and environment . Beautiful gardens, numerous pools, pathways and places to sit. Lots to do. A designated dark sky reserve with a dedicated place to observe the night sky.

"COULD BE MUCH BETTER"

3
User 04/11/2021

This is a beautiful place but needs help . They blamed covid for lack of staff but still seems they could have done better. Extremely slow restaurant service, bar barely functioning, no pool service and pools full of bugs. Still it is a nice place to stay and the room was fine and comfortable.

La Casa del Zorro Borrego Springs, Guest Services / Front Office at La Casa del Zorro Resort & Spa, responded to this review
Thank you for taking the time to leave a review. As you noted, the hospitality industry in general has seen a large exodus of trained workers over the past 18 months due to COVID. We've done our best to combat the shortages with increased wages and benefits but have not yet seen an increase in applications. We do apologize for any inconvenience this has created and we appreciate your understanding and patience. We are all looking forward to a return of normalcy! We also appreciate your feedback about facilities management and have forwarded your concerns to the Manager.

"A peaceful weekend away from the fray"

5
i59m5koe4t, Los Angeles, California 04/11/2021

I love the Anza Borrego desert. Casa Del Zorro epitomizes the area - not fancy but very comfortable with all kinds of diversions if that's what you are looking for. The restaurant surprised me with tasty fare, the walking trail is just far enough and takes you through the desert, the rooms are big and clean, my little dog was welcome. Nothing lush but perfect for it's location. We'll go back for sure.

"Get couples or family getaway"

5
User 03/11/2021

If you want calmness in the good way, this is the place for you. Secluded almost private pools, enough courts for pickleball or tennis will make you smile. Want to swim laps..they have it! want o chill out, they have it. Worth a look!

"Borrego Weekend"

5
User 03/11/2021

We have had multiple visits to del Zorro over the years and enjoyed everyone of them. Just can't beat this type of desert setting. The property is old but very well cared for. the rooms and buildings are spread out so you never feel crowded. Tennis courts and pools are great. Restaurant is a bonus. If you like the desert you can't go wrong with La Casa del Zorro. If you are not sure if you like the desert then this might make you a fan. Be prepared to go hiking and exploring. If you need to catch up on a little work while you are there then be prepared with you own internet connection. The in-house service was spotty and slow. But with all the hiking and exploring you can do you may not need the internet.

"Beautiful Place"

5
lori M, huntington beach, United States 03/11/2021

This resort is a hidden gem. The rooms and comfortable, spacious and clean. The spa was wonderful and the pool was clean and the perfect temperature. The bistro had great food and great drinks. This place has everything you need all in one place to have a wonderful experience.

"Borrego Springs long weekend"

4
VF126, Encinitas, California 21/10/2021

Still the best place to stay in Borrego Springs. Very friendly staff; excellent food;with their wonderful Kit Fox salad; good wine list; had two dinners and one breakfast. Nice place to walk around; to the large, Olympic size pool; plus their one mile loop path.

"Beautiful and serene"

5
Karina C, California 20/10/2021

What a gem of a hotel. We spent just one night with the promise to ourselves it will be at least 2-3 next time around. The grounds are so beautiful with many low-key activities that made the stay so luxurious and enjoyable. We were in an absolutely beautiful casita with wonderful linens and comfortable beds. The pools and spa at the fitness center are extraordinary and the onsite games and attractions kept us entertained with our 8yo daughter. We love this place.

"Desert Oasis"

5
cpw78, San Diego, California 20/10/2021

We loved our escape to the desert for a Girls weekend! Our unit easily fit six of us and we enjoyed using the kitchen all weekend for prepping breakfast, happy hour appetizers and even dinner one night! Our favorite part of the resort were the many amenities: bocce ball, pickleball courts, yoga, pools, a bar, bikes, and of course, star gazing! The service was wonderful and the staff were friendly. We will definitely be back.

"Get away with family"

4
User 20/10/2021

We enjoyed our time at this resort. The property is nicely laid out and very relaxing. We will definitely come back. The meal service was slow but during these covid times, the staff may be too short? I would definitely recommend this resort to family or friends.

"Hidden Gem, but just off the mark overall"

4
Fauxbra, Rancho Palos Verdes, California 19/10/2021

Overall a fantastic gem in the desert, close to State Park and Borrego Springs, fantastic parking including free plug-in charging stations, great pools and well spaced out casitas. Quiet, beautiful grounds and large well appointed rooms. Our only issue was with the food service: Dinner service was slow, and food quality above average, but nothing to get excited about. The real issue is their "continental breakfast" which is not even worthy of a Motel 6. VERY limited items, no eggs or any protein at all, just store bought small muffins and croissants, and some fruit....period. After the first night we eat in town for the rest of our stay, breakfast, lunch and dinner. Bottom line, go for the location, room, pools and beautiful grounds, but not the food. We would absolutely stay there again.

"Within the Heavens"

5
gary999howell, Rancho Mirage, California 13/10/2021

A forty year resident in the Palm Springs area, I refer to visiting Borrego Springs as my escape to the Real Desert. La Casa Del Zorro provides a hospitality experience offering really great accommodations, serenity, comfort and the natural wonders of the Anza Borrego desert/mountain vistas and crystal clear night skies.. Try reclining in a chaise lounge at your private pool or spa, staring up and actually immersing yourself in the middle of the Milk Way. For Real! Not an every night experience but if you're a little bit lucky, you will never forget it.

"Lovely Resort"

4
User 13/10/2021

This place is awesome, just needs a little TLC in rooms, common areas, etc. Staff is incredibly friendly and helpful. Was told that some rooms have been renovated but ours was not. Nonetheless, it was clean and accommodating.

"Easy Getaway from San Diego"

5
K7664STpeterk, San Diego, California 12/10/2021

We enjoyed are stay here. Josie and Myra in the spa were great. all the staff was attentive. Limited selection/hours in restaurants/bar due to being off season. Will go back to check out during on season and golf at Rams Hill nearby. Had a Casita with a spa.

"If you want to enjoy your room after breakfast, don't load your car as they will clean before designated check out time!"

4
Victoria P, JACKSONVILLE 11/10/2021

This is a great property! Beautiful rooms and bathrooms. Restaurant onsite had great food (may be limited so check as other dining options are a short drive) and good service! Wonderful place for star gazing in the ‘star theatre'! Very relaxing. Only short coming is we came down for coffee ( we loaded the car up) but had intended on enjoying the balcony before getting on the road but when we returned at 9:30 they were already cleaning our room. Check out is 11! A little disappointed.

"“ You have to laugh so you don't get mad”… direct quote from a fellow frustrated guest"

3
498ruthf, Menifee, California 10/10/2021

My husband and I came to la casa del zorro for a romantic weekend. I had stayed here many times as a child and we wanted to enjoy a relaxing weekend. My recommendation would be to pack your patience and sense of humor when staying at La Casa Del Zorro. We were in a deluxe pool view room upstairs and our room was very clean, large and comfortable. Only complaint about the rooms was that there were no robes and no housekeeping. For the price of the room I really think daily housekeeping should be offered; at this point the Covid excuse just comes off as cutting corners. The pool near our room was fine, but very old and needs some maintenance. They also need more lounge chairs so that there are enough for each guest. The lap pool/ exercise pool were dirty and green; when I told the front desk about it I was met with” oh man” and no real solution. We enjoyed the yard games but the equipment needs updating. The big disappointment with this property was the customer service. Everyone should be advised to make a restaurant reservation at the time of booking the hotel room, although we ended up feeling we had dodged a bullet by skipping our dinner there. We called the front desk for ice at one point and waited 40 minutes before someone brought an EMPTY ice bucket to our room. There is also a severe breakdown in staff training it seems. We as well as many other guests had multiple stories of asking the same basic questions to multiple employees only to receive totally different misinformation from each employee. The exception to this would be Paul at the front desk, he was wonderfully helpful and professional throughout our stay; I recommend he get a raise as he seems to be the only employee who knows anything about hospitality and the hotel itself. The restaurant at the hotel was deeply understaffed and over priced. We walked out of dinner after being seated, told they were out of menus, and then ignored long enough to watch basically every other patron in the restaurant voice some sort of complaint ( which was met with more “ oh well!”.) Actually the only decent meals we had were meatball sandwiches at the local dive bar. So bring snacks! All in all I was very disappointed with the lack of customer service and constant comedy of errors that took place throughout our stay. This property has a lot of potential but needs a facelift and some staff training. For the price I would say skip it.

"Awesome desert getaway"

5
wyhmila, San Diego, California 08/10/2021

Absolutely love this place! Perfect getaway in the desert with lots of things to do on the grounds, definitely get an upstairs room so you don't wake up to loud footsteps by construction workers getting ready for work though lol

"Excellent stay"

5
User 03/10/2021

Exceptional. We were schedule to stay one night, but stayed and extra day. The evening and morning temperatures in late September and early November. Still in the 90s during the afternoons, but the pools and shaded areas at the resort are perfect. Very few people here this time of year. Excellent service and the room was spacious, clean, and very comfortable. Lovely shower. Would have liked to have had a microwave in the Garden Patio room, but there were so many other nice touches that it didn't really matter. Highly recommended.

"Borrego Beauty @ La Casa del Zorro"

5
kristincooley, Tehachapi, California 01/10/2021

I visited this gorgeous resort for work and couldn't be more pleased with the overall experience. From booking, to checking in, my visit and departure -- all top notch. The deluxe King room overlooked the pool area and the room was huge and clean with a really comfortable bed. The bathroom was equally as large and super well appointed with excellent water pressure as well. The staff were so kind and helpful and my dining experience was excellent with so many quality choices. The grounds were so beautiful and I loved walking the one mile path at sunset. I can't wait to go back!

"Quiet Spot in the Dessert, Not Enough Amenities"

3
Deborah R, Fairbanks, Alaska 30/09/2021

I stayed in a two-bedroom casita with a private spa. The private spa was very nice, but I'm not sure the extra expense was worth it. I had a few problems with my stay, but the staff took care of them after some small prodding. My main complaint with this property is that the restaurant is overpriced, does not offer enough options, and the food is not that great. I ordered scallops the first day and they were overcooked and under-seasoned. I could see a vegetarian or vegan having a really hard time here, and basics like sandwiches and burgers are only offered at lunch. The restaurant has limited hours (presumably due to the pandemic). The hotel would benefit greatly from a small gift shop that carried sundries like toothpaste, razors, advil, etc. and also drinks and snacks.

"Oasis"

5
User 30/09/2021

We had a wonderful stay at this Oasis in the desert. September was a nice time and it was only 90° pool was refreshing the rooms were cool food was amazing. The menu is California comfort food drinks are really good as well. You can have your drinks by the pool. We stayed in a casita with a patio and that was lovely I really appreciated the extra ceiling fan above the bed even with the cold AC I love the circulation bathrooms are a large with dual shower heads and separate toilet.

"Feel like a STAR"

5
brigid m, Los Angeles, California 30/09/2021

we had a blast in Borrego Springs! From the awesome hikes, to the refreshing pools, La Casa del Zorro has it all. The town of Borrego Springs has some of the best food in the desert!! Carlee's is a must go to bar for burgers and sandwiches, and Red Ocotilla did not disappoint. Friendly folks at all the restaurants and stores. We will be back

"Relaxed weekend in Borrego Springs, CA"

5
User 29/09/2021

Very comfortable and well-maintained. Staff responsive to needs of the guest. Plenty of privacy if so desired, and grounds are very educational on local flora. Close enough to town for other diversions, and a side trip to Salton Sea is eye-opening. Star gazing is a must-try activity, even if all you have are some binoculars!! It is a bit pricey, but you won't feel cheated.

"Very good, but just shy of great…"

4
ArtAfficionado, Lincoln, Nebraska 23/09/2021

Loved the room, the property, the pool, the location. Staff was generally helpful but restaurant staff was hard to locate for lunch on arrival. Breakfast was on the slim side, like a buffet at Holiday Inn Express, which might actually have offered more. Time to get back to pre-pandemic substance.

"My favorite place to stay in borrego"

5
User 21/09/2021

We have stayed here twice now and we love it. The pools and landscaping is amazing and the rooms and casitas are always nice and clean. Super comfortable beds. The restaurant at the resort is great and they have great lattes. I will be back again

"Low Key but Stylish Desert Resort"

5
ElandElSB, Solana Beach, California 18/09/2021

Located in beautifully landscaped desert grounds, the casitas are functional and comfortable. General amenities such as the pools, walking trails and star gazing arena are well maintained. Great for a quiet, relaxing getaway.

"Off the beaten path"

5
gloriab744, Sierra Vista, Arizona 15/09/2021

Getting there took a bit of time, but the sweeping valley landscapes, made the trip worthwhile. The hotel, staff, guest rooms, and restaurant was outstanding. I want to go back for a longer period of time.

"Desert Gem"

5
mcmanusjules, San Diego, California 15/09/2021

We had 4 rooms including one of the casitas with a private pool. This place is seriously so awesome! The pools were clean with plenty of shade.The rooms were all very nice and clean! The staff was incredibly friendly and accommodating. And it reasonably priced. We would all stay here again and highly recommend it

"Unique Desert Resort - Great food!"

5
EricG532, Rochester, Michigan 14/09/2021

Would highly recommend this resort to get away from everything.... the service was great, the food was delightful, and the rooms very nice. Viewing the sky at night was a unique experience as Borrego Springs is a "Dark Sky Community". Would return for another visit (and we live in Michigan)....

"Needs improvement"

2
Aloysius48, Portland, Oregon 11/09/2021

I had heard so much about this oasis in the desert. Overall I was disappointed. There was a charge of $125.00 to my credit card, that I was not made aware of. I discovered this when I got got home. I call the resort. Was told this was for incidentals. They said it would be removed in a few days. I've taken this up with my card company.

"Great Covid-Safe Family Escape!"

4
User 09/09/2021

Love this place - have been in two casitas now (Smoketree and Peppertree) and both times were great. Plenty of space, private pool to lounge and play in (bring pool toys!), restaurant options for pick up to eat back in casita or at the restaurant all nice. We splurged on a couples massage this time and that was great, too.

"Labor Day"

4
User 09/09/2021

OK and love the place but the lack of oversite for guest with dogs as they were allowed in the pool and pool area. This is not he first time we have been there with dogs in the pool and pool area. Might have to look for another spot.

"Great Stay, dirty pool."

4
User 07/09/2021

Love this place, however, on our recent trip, we noticed pool maintenance needs to be addressed. Rooms are big and clean. Great stay except for the cleanliness of the pool next to the poolside rooms. Also great for families.

"Hidden Gem"

4
Bessca, San Diego, California 06/09/2021

This place is a hidden gem. We booked a poolside patio room and it was huge! Much larger than other hotels with a great large bathroom as well. It was absolutely enough space for a family. Has a little wet bar which was nice to store snacks on. If you want anything larger than a chiller that holds a bottle of wine you need to ask for a refrigerator. So many fun games for the kids - pickle ball, shuffle board, ping pong, croquet! The kids loved the pools as well. The stargazing theatre was amazing. If you go to Borrego, you must see the stars at night! Next time I want to try a casita for sure. The Fox bistro is incredible - highly recommend. Downfalls - staff didn't let us check in till 4pm exactly and the place was empty. No housekeeper cleaning - they blame it on Covid but we all know all other hotels have brought this back. Otherwise we will definitely be back!

"Desert Oasis"

5
carolkN3367CQ, Los Angeles, California 05/09/2021

We have been coming to Casa Del Zorro for many many years and always stay in the private casitas with a pool .So restful even in the heat of the summer. The accommodations, service, and beautiful night sky make it all so worthwhile!! A true oasis!

"Perfect desert retreat"

5
mmdumonde, Los Angeles, California 01/09/2021

I loved being at the Casa del Zorro. Especially loved floating and stargazing in the pool. Was a great peaceful place to write. Loved the warm winds in the morning, the coffee and overall good food and kind service. Wonderful staff. Try the grapefruit margarita!

"My hotel snob boyfriend"

5
paezcharlene, Riverside, California 01/09/2021

Booked it as a surprise for my hotel snob boyfriend and he was very impressed and we will be back to stay again we are going to make this our place to stay each year since we enjoyed it so very very much

"My favorite secret in the desert"

5
iluv2gowithu, san diego 31/08/2021

A truly unique and special place with wonderful history and charm. One of my favorite desert bar destinations, and a wonderful resort to stay at when you want to get away from it all. Accommodations are superior, service is outstanding, grounds are beautiful, pools and tennis courts are wonderful. I will always come back.

"An Oasis in the Desert"

5
Joseph V, Encinitas, United States 30/08/2021

The best resort experience in Borrego Springs. The Staff, the facilities, the dining room food and service, are the best in the area. We stayed in one of the 3 bedroom Casitas with our family, and it could not have been more comfortable and private. Our thanks goes out to everyone there that made our vacation such a memorable experience.

"Well maintained desert tranquility"

5
Geoff S, Carlsbad, California 26/08/2021

I have stayed here many times and am always impressed. I travel a lot and consider this one of the nicest destination hotels I have visited. I love the desert and Casa Del Zorro does it the best. The staff, the rooms, the grounds, the facilities are all very nice. I always feel comfortable, tranquil and unhurried when I stay here.

"Beautiful resort in affordable borrego"

5
toocoolforschool22, Los Angeles, California 22/08/2021

This place is a hidden gem. Gorgeous grounds, tons of heated swimming pools everywhere and jacuzzis, and updated, clean rooms. They have complimentary breakfast on business days, which is much superior than what the other hotels have been giving people during these times. Restaurant is better than expected. We got bike rentals and rode around the resort. It's about 5~10 min away from the main town, and close to nearby trails and stunning views of the mountains.

"Make sure you chain your door or the cleaning staff will surprise you!!!"

3
Chris P, la jolla, United States 21/08/2021

Guests are not valued at this beautiful resort. If you decide to stay here, expect not just poor service, but service with an attitude. The hotel is beautiful and peaceful. The staff seems jaded maybe from too many ungrateful guests. It is a small resort so the guests do mingle. All the guests I ran into said my comments were kind and understated.

"La Casa Del Zorro"

2
User 20/08/2021

Okay but not the best place to spend a vacation and specially with family. No room service, found crumbs on the floor while entering the room and found a big cockaroach. When we first got there the pool wasn't very clean.

"Star Gazing Dream"

5
User 19/08/2021

This is one of the best places to see the Perseid meteor showers which were AMAZING and we felt safe in the Stargazing Theatre. The accommodations are really nice, we stayed in a 2 bedroom casita with a private pool which was awesome. The staff were so nice and helpful, we love staying here. Looking forward to

"Great weekend getaway"

5
786felicia, San Diego, California 19/08/2021

I really enjoyed my time at the resort. Great location and staff. The amenities were of good quality. I would recommend go to the spa to get a massage. One of the best I ever had. Will be coming back in the near future.

"Amazing Stargazing"

4
Lalalaffoon, Winchester 17/08/2021

This is a beautiful oasis in the desert. We have stayed many times and always enjoy it. There is a rich history in the resort and the stargazing is absolutely amazing. If you aren't a fan of the desert you may change your mind after visiting La Cas Del Zorro. I couldn't give it a 5 star rating because we rented a casita and one of the showers was not clean. However, when we called, housekeeping came immediately and cleaned it for us.

"Great place for the Perseids."

5
User 16/08/2021

We went to view the Perseids. Not the best show this year, but La Casa del Zorro is a great place to go to see them. They have a "Star Gazing Theatre" which is a fenced off area away from the main hotel where you can set up your lounge chairs and scopes. Sometime I'm curious about though is that the hotel was sold out for the Perseids, but there were only a few people out watching. Where the heck was everyone else?

"Star gazing in the desert!"

5
Michael C, San Diego, California 13/08/2021

This was our 4th time staying at the wonderful La Casa del Zorro resort. Great location in Borrego Springs, a member of the world-wide "Dark Sky Communities." We chose this weekend due to the new moon and the arrival of the Perseid Meteor Shower. I am a budding photographer and we picked the absolute best time to come here. We rented a 3 bedroom casita with our own lap pool. Did not disappoint! It was a chilly 117 degrees during the day and the nights were spent photographing the Milky Way and watching the incredible meteor show. La Casa del Zorro is a mix of modern amenities and old world charm. The staff are extremely friendly and always helpful. Granted certain services were unavailable due to COVID, but our experience this past weekend was absolutely wonderful. Cannot wait to return!

"My birthday holiday in the desert."

5
J6329INjamest, San Diego, California 10/08/2021

Great experience from the moment we arrived to the moment we departed. I wish we had booked more days. The room was very clean and quiet and a couple minutes to the pool. Beautiful desert landscaped grounds. Every staff person we had contact with was friendly and wanted to please us. We're planning another visit in a month or so.

"One of a Kind"

5
SCreen760, Escondido, California 07/08/2021

If you are looking for the perfect covid era vacay you found it. Private casitas with your own pool, and an awesome restaurant...could it get any better? Sitting on the patio at night looking up at the most velvety black sky I've ever seen made for an enjoyable way to end each day. Where else can you find the luxury of a resort so close to nature. We heard an owl hooting on our back patio at night, and a pack of coyotes howling just a short distance from our room. A wonderful place to find solitude and quiet, we can't wait to return.

La Casa del Zorro Borrego Springs, Guest Services / Front Office at La Casa del Zorro Resort & Spa, responded to this review
Thank you for your glowing review. We are fortunate to have the solitude that being Anza-Borrego Desert State Park-adjacent brings and love hearing that our visitors find it similarly thrilling. Come see us again soon!

"Great Place To Stay"

5
Juwelho, Cypress, California 06/08/2021

My husband and i had a great stay here! The staff is friendly and helpful, rooms are clean and comfortable. We had dinner in the restaurant that also had good service and a friendly hostess and server. The grounds are well kept and pool areas clean with ample seating and shade. I think this is a great little gem. We will stay here again when in Borrego Springs!

La Casa del Zorro Borrego Springs, Guest Services / Front Office at La Casa del Zorro Resort & Spa, responded to this review
Ah, we'll take "great little gem" any day! Thank you for your review. Come see us again soon.

"First timers, little getaway"

4
User 04/08/2021

This hotel/resort was really cool. My husband really liked it. I would definitely be coming back. We want to get the room with a private pool next time. Everybody was really nice. The guest were really sweet too. The location is in the middle of no where but worth the drive.

La Casa del Zorro Borrego Springs, Guest Services / Front Office at La Casa del Zorro Resort & Spa, responded to this review
Thank you for your review. We appreciate that you took the time to let us know you enjoyed your visit. We like to think of ourselves as a uniquely peaceful experience in a crowded world! We look forward to seeing you soon.

"Great resort, but unreliable internet"

4
ILovetotravel619619, San Diego, California 04/08/2021

Resort and amenities were fantastic! However, the internet is not reliable so know that you may have no service, nor internet. And the staff said it was out of their hands.. Service was also mediocre. But if you stick to the pools and the games, you'll have a great time. Food at the restaurant was also pretty good.

"Couple retreat"

4
andredewes, San Diego, California 02/08/2021

Great place close to San Diego. Romantic scenery with good amount of activities a resort can offer. Relax and forget about day to day problems and immerse yourself in yourself and your love ones. A WIN FOR SURE

"Very special get away."

5
User 01/08/2021

Enjoy the relaxing ambiance, the night starts, the dry desert heat, the restaurant, marvel at the Galleta Meadows metal sculptures, take a hike or bike ride (with plenty of water) and enjoy your oasis.

"Definitely coming back!"

5
User 30/07/2021

La Casa del Zorro resort & spa is a very nice place to stay. The service is great very friendly staff. There's so much to do and staying for 2 nights and 3 days was not enough. The restaurant food was delicious fast service. High recommend

La Casa del Zorro Borrego Springs, Guest Services / Front Office at La Casa del Zorro Resort & Spa, responded to this review
Thank you for your glowing review. We're thrilled to hear you enjoyed the food and activities. You'll need to come back soon and explore more of our 42 acres and, of course, the phenomenal Anza-Borrego Desert State Park.

"A Quaint Desert Paradise!!!"

4
RobyneMarie82, San Diego, California 29/07/2021

I've worked in hospitality for a very long time and I loved this desert nirvana! Celebrated a birthday with my partner and our old pup. We loved our casita w the private pool and the resort itself. Staff was very friendly and helpful. We dined at the restaurant and my seabass was perfection...We will be back!

La Casa del Zorro Borrego Springs, Guest Services / Front Office at La Casa del Zorro Resort & Spa, responded to this review
How lovely to hear such kind words from someone in hospitality. Thank you for the review. And we agree: the seabass is great! Come back again soon.

"Couples Retreat"

4
danielmontanez43, Pinon Hills, California 29/07/2021

My wife and I had a wonderful time. We loved the atmosphere and the pools. Amenities are wonderful as well and we had a Spa day. I am now just typing words to fill the minimum in order to leave a nice review. I don't have much to say other than Great Job.

"Family staycation"

5
deanboy, san diego, california 28/07/2021

We have been bringing our family to La Casa Del Zorro for years. It is a beautiful place in the middle of the Anza Borrego Desert. However, the restaurant is a little expensive. They now allow dogs which I guess is o.k. However, someone allowed their Pit Bull to swim in the pool which grossed out everyone else.

"Perfect desert escape"

4
dafnakaplan1, San Diego, California 28/07/2021

We had a wonderful family vacation there. The resort is beauriful and there are so many magical spots to explore. Rooms are big enough to fit a family of 5 comfortably. The water temperature was perfect, made it easy for us to spend our days at the pool.

"A great get away."

5
dcadena1, San Diego, California 22/07/2021

The service was very friendly & helpful. The location was remote & quiet. Great value for the money. Grandma & Grandpa gave the parents of our granddaughters a well deserved break & we loved showing the girls around. The heat you just live with & try to understand.

"Great Desert Getaway"

5
User 21/07/2021

Terrific place to go even when it's very hot. The grounds are well kept and the staff is friendly. Plenty of quiet, serene moments. There were many pools to choose from and the gazebos were so cute. We ordered a mini-fridge for the room for $25 and it worked great. Nicely upgraded bathroom with a wonderful shower and bath.

"A Very Unique, Amazing Retreat"

5
724jeffa, San Diego, California 14/07/2021

Whether in the winter months or the heat of summer, La Casa Del Zorro has proven to be our favorite escape outside of the big city. The new Garden View King suites are wonderful. The staff at check-in and especially the restaurant were very nice and welcoming. The grounds are a wonder. The restaurant, pools, spa, and star theater are all amazing on-site treats. And the surrounding area of Borrego Springs and of course the Anza Borrego Desert State Park - wow. A stay here is truly a wonderful, unique experience, whether entertaining friends and family or having some quality alone time. Next visit we are getting a casita with a pool!!

"Magical and Peaceful"

5
User 14/07/2021

Our home away from home. Always looking forward to our next CdZ visit. Staff are exceptional, the physical location and setting are unforgettable. So grateful to know CdZ and to be able to spend time recharging at the House of the Fox.....

"Old Fashioned Class, Modern Comfort"

5
1TravelingGrandma, San Diego, California 13/07/2021

This comfortable resort in our lovely Anza Borrego Desert always relaxes and renews. Beautiful grounds, great amenities, a good restaurant and low-key but attentive staff support the relaxation and rejuvenation that accompany a desert stay. Serene dawns, golden twilights, and incomparable starry nights are waiting for you. Enjoy!

"Great stay"

5
User 06/07/2021

The stay at this hotel was absolutely phenomenal, from the moment we checked in hotel staff was wonderful greeting us at the door and providing us with much needed tourist information, our room was immaculate, service at the restaurant was outstanding and food was to die for.

La Casa del Zorro Borrego Springs, Guest Services / Front Office at La Casa del Zorro Resort & Spa, responded to this review
Thank you for taking the time to write such a wonderful review. We will be sure to let all our staff know that you enjoyed everything from pleasant greetings to great food. Come see us again soon!

"Desert Retreat"

5
Haworthuk, Las Vegas, Nevada 04/07/2021

Plenty of room and space for a truly relaxing stay. Cannot recommend it highly enough. Stayed in Fern #60. Tucked away and totally private. Plenty of activities to participate in, or just remain private and relax at your own pace.

La Casa del Zorro Borrego Springs, Guest Services / Front Office at La Casa del Zorro Resort & Spa, responded to this review
Thank you for your kind review. Our guests return to our casitas time and again for exactly the reasons you point out: privacy and relaxation! And we have found people can get very attached to "their" casita - so you can book the casita of your choice on our website. Come back and see us again soon when you're ready for some more relaxation!

"Great family vacation!"

5
jennifersimpson14, San Diego, California 02/07/2021

My family and I visited the resort for a long weekend and enjoyed every minute! The staff was so friendly and welcoming, the resort and facilities were beautiful, and it was just a short drive for us from San Diego. They have many pools which are all very family friendly. I highly recommend the poolside room - it was so easy to pop in and out of the room and back to the pool. We can't wait to go back!

La Casa del Zorro Borrego Springs, Guest Services / Front Office at La Casa del Zorro Resort & Spa, responded to this review
We are so happy to hear that you enjoyed your visit. Our pools are definitely a draw for families and we have lots of them. Come back and see us again soon!

"We had a great time but a few issues..."

3
Kayla W, San Diego, California 30/06/2021

We really enjoyed our stay and can't wait to return... Ray (on phone) and Paul ( at check in) were very helpful, professional and knowledgeable. They made our experience better and helped us to be prepared.. The staff there vary from rude, not knowledgeable and not follow through with what they say they will do to excellent, very helpful, professional and knowledgeable. They do not answer emails, messages from website when trying to get more info on the resort, etc. Why have an email listed, why offer to contact them that way if they don't plan to respond. So after not hearing back I called front desk, lady didn't know anything about resort, said she would find out and call me back. Never heard from her. Our stay. Excellent place to stay for most part. Beautiful grounds and rooms. Pools were refreshing and we thoroughly enjoyed them. We enjoyed the peaceful setting and basically deserted. Enjoyed our walks around the grounds, shuffleboard, horseshoes and crochet. It was really nice to play them again. However, they need better quality lounge chairs and more of them. One pool only had two lounge chairs but one was broken, not useable. It would be really nice if there was poolside restaurant service even just for drinks at the Fox Den Pool. Food is excellent at restaurant except for grab bag breakfast. Oh and before I get to the negative (no fun) the lemonade is outstanding. Not sure how they make it but it is soo good and refreshing. The bagel in one of the two bags had mold on it. The bagels are hard as a rock, cold and no way to toast / heat them. You don't have a microwave in room. The yogurt in both grab bags were 4 weeks old. Not safe to eat dairy products after expiration date. So basically no breakfast options two days a week (Tuesdays and Wednesdays). And its not like BS has many options for meals so if u were planning to eat on grounds,, well have a back up plan.. For now on, we will be bringing our food and just use the restaurant for a meal or two. Some very nice staff and others not so much in the restaurant. They do not offer room service so u have to go into restaurant to pick up any food or drink u want. If you are still trying to be COVID safe for whatever reason this restaurant is not the place to order food from. You have to go inside for everything you want and there is usually a wait to get helped, get what you ordered, etc. And no one but staff wears a mask so your risk are much greater going in if you are trying to still be cautious. I hope by the time we return they will have room service to provide a safer experience to order from restaurant. Room service is so much safer and will help those that are trying to stay COVID safe for whatever reason especially since the pandemic is yet to be over. And they have signs up stating only so many people inside and all must wear masks, but that is false advertising - they don't care if people wear a mask or not and they don't limit the capacity inside either yet they say they do on the signs at every door. We left before the office was open so we couldn't ask for a receipt of our stay, plus I wanted to do contactless checkout and since we did, I thought they would at least email you a receipt. Well, I never received one so I had to call the front desk and the lady that answered the phone, helped me sounded like it was a real hassle to email me my receipt. This is really a great place to stay but some of their customer service is really lacking and isn't it the professional thing to do to provide your customers a receipt especially if you have limited office hours? We hope to make this a place we stay at often especially warmer months to enjoy the pools. We really did enjoy our stay, but they can definitely improve in many areas. I hope after our next stay I can leave 5 stars and a very positive with no negative review.

"2 nights isn't long enough!"

5
User 29/06/2021

We always stay in a 2 or 3 bedroom casita. Having a private pool and space plus the resort amenities make it such an enjoyable experience. We stayed for 2 nights and wish we had another night or 2. Book early! I first called to make reservations for spring break, a month prior, all booked, so we had to book the summer.

La Casa del Zorro Borrego Springs, Guest Services / Front Office at La Casa del Zorro Resort & Spa, responded to this review
We agree! Thank you for the review and come back for a longer stay soon!

"Family Reunion"

5
Melissa J, San Diego, United States 27/06/2021

Two families who haven't seen each other in over a year enjoyed a casita for two days. It was a wonderful way to reconnect. The main living area was spacious enough for all of us to gather and play games. The private pool was perfect.

La Casa del Zorro Borrego Springs, Guest Services / Front Office at La Casa del Zorro Resort & Spa, responded to this review
Thank you for your review. We love that our unique casitas can host such a special event! Come back and see us again soon.

"A relaxing visit"

5
foxjeffd, Escondido, California 14/06/2021

Nice visit. No major issues. Beautiful resort to hang out and relax. Deluxe room was great. Sitting by the pool all afternoon was enjoyable, not crowded at all, although we visited mid-week. Dinner on the restaurant patio was very nice.

La Casa del Zorro Borrego Springs, Guest Services / Front Office at La Casa del Zorro Resort & Spa, responded to this review
Thank you for your kind review and for allowing us to be a part of your relaxing getaway. Come see us again soon!

"LA CASA STAY"

5
User 13/06/2021

I have been going to La Casa since 1988, I highly recommend the resort. Star gazing, and a great way to relax. The facilities are well maintained and the staff is great. The restaurant is excellent. Again, I highly recommend the resort.

La Casa del Zorro Borrego Springs, Guest Services / Front Office at La Casa del Zorro Resort & Spa, responded to this review
We appreciate your support and your spectacular review. We're here for you when you need another night with the stars!

"Desert delight"

5
User 12/06/2021

This hotel is a nearby wonderful place for all San Diegans! Even in the summer it is a great getaway. Quiet and beautiful, it is a good place to relax. I specifically recommend one of the casitas The grounds are very beautiful at night

La Casa del Zorro Borrego Springs, Guest Services / Front Office at La Casa del Zorro Resort & Spa, responded to this review
We're so happy to hear that your visit was relaxing and thank you for the lovely review. With 42 acres to explore, our grounds are certainly a huge part of the La Casa experience so it's wonderful to hear you had a chance to wander. Come see us again!

"A relic from a past era of California"

4
magsweb, San Diego, California 09/06/2021

We had a wonderful time staying at la casa del zorro - its an easy weekend getaway from San Diego. The resort has been restored to its best self, a relic from a long gone era of California you only see now in old movies. Very dog friendly and great staff. The restaurant menu could use a pick me up, otherwise no complaints! We will be back.

La Casa del Zorro Borrego Springs, Guest Services / Front Office at La Casa del Zorro Resort & Spa, responded to this review
Yes, indeed, our roots stretch back to the '30's and the architecture reflects it. We've greeted many a guest at the Front Desk that is amazed to stumble on such a well-preserved piece of California history. We appreciate your kind words and take note of your comments on our menu: we are always tinkering so we hope your next stay with us finds it more inspiring. Thank you for your review.

"Very Pleasant Stay"

5
User 08/06/2021

This was a pleasant stay. From Check-in to check-out, it was great. Check in was very efficient and so was Check-out. The food at the restaurant was amazing and everything was surprisingly fresh for being so far away from the coast. We ordered the Diver Scallops and it was so delicious. You can call the restaurant and they have the food ready in 20 minutes. It was so convenient and nice to be able to take our food back to our Casita. There were lots of things to do on site. We played pickle ball and horseshoes. There were various pools. It was an overall great experience.

"awesome facility, friendly staff, beautiful resort and ambiance."

5
lna985, Los Angeles, California 03/06/2021

Loved staying at Zorro, the accommodations were awesome and great for our large family. Love the Casita with the private Jacuzzi. Don't want to share this review because I don't want the placed booked -- want to keep this place a secret. Prime location for viewing the Galleta Meadows and Slot Canyon.

"Great stay at La Casa del Zorro"

5
Kelly B, CT 03/06/2021

We had a great stay at La Casa del Zorro. Our room was great - very large, really clean, the bed/linens were very comfortable. We enjoyed hanging out at the pools and the spa services we had were fantastic, highly recommend! The pool areas could use more lounge chairs, but otherwise we had no complaints.

"Relaxation in the desert"

5
Elmccart98, San Diego, California 03/06/2021

I highly recommend this amazing resort, just a quick getaway from San Diego. Beautiful, peaceful and affordable. I would go back again, especially for another spa treatment. The food is really good too at the restaurant.

"Great Trip"

5
User 02/06/2021

We had a great time. Super relaxing. We enjoyed the activities the resort provided. Spent a lot of time in our private pool and riding bikes around the property. At night you could see every star in the sky. We ended our stay with a couples massage. We plan on returning very soon!

"Can't wait to come back"

5
gfderms, Encinitas, California 31/05/2021

2 nights is just not enough to unwind and enjoy BORREGO here at La Casa del Zorro, our get away choice for the past 40 years. Even our grandchildren are jealous when we come without them. The bedding is so inviting and starting the day with a swim right outside my patio door is my kind of joy.

"Relaxing and comfortable"

4
379nic, San Diego, California 26/05/2021

You have to be comfortable with dogs and children. Lovely grounds and great pools. Meal was mediocre. It was generally a very pleasant stay but not the luxury resort I was hoping (and paying) for. Very good beds and nice spacious and clean bathroom.

"Review of La Casa del Zorro"

5
best_frank, Chester Springs, Pennsylvania 26/05/2021

La Casa del Zorro is outstanding. The room, the food, the service, were all outstanding. Staying at La Casa del Zorro is a delightful experience. We eagerly look forward to staying a La Casa del Zorro again and again.

"Very Relaxing and Welcoming, Traveling with my Dog"

5
V8624ATamandab, Fallbrook, California 23/05/2021

This was my second time staying at La Casa del Zorro, this time for three nights with my dog. My room was #158, a downstairs king. It was very convenient to the pool and hot tub, just a few steps off my poolside patio. Dogs are welcome on the pool deck, but (obviously) not in the pools. This was ideal for me, as my dog would be able to stay with me while I was swimming, and not be yapping in the room, bothering others. Also, the room had tiled floors, so it wasn't nasty carpet in a pet room. This is the kind of place where you can just check in and not need to leave for any reason. The Fox Bistro offered great dining options, and my dog was welcome on the patio. I asked for a paper plate to share my meals with my dog and was obliged. Also, my dog was given a bowl of water at dinner times. We had the Cambozola cheese one night, the 10 oz New York steak the next (a bit overcooked), and the half Cornish hen. Fox Bistro breakfasts were not available during my mid-week COVID-era stay, but a bagged breakfast was included with my room. My dog was allowed to accompany me to a massage that I had booked without thinking about where she would be. She was graciously allowed to sniff around the massage room and then went to sleep. Mayra gives a hell of a deep-tissue massage, by the way, and I highly recommend. Everyone, even the other guests, were very friendly. Everyone I spoke with were return guests. I plan to return during my next trip to CA.

"Very quiet, restful stay."

4
Annofauburn, Sacramento, California 22/05/2021

Uncrowded, kinda sleepy resort at the end of the season. We were looking for a quiet, uncrowded place to travel to as our first trip during the pandemic. The town of Borrego Springs and the resort gave us that. The resort is about 1 hour from Palm Springs in the middle of nowhere.

"relax & see stars"

4
User 21/05/2021

That was a very nice family retreat. The location is very nice, the hotel is well kept and inviting. The Fox bar is a lovely place. We had a private pool and we loved it. Overall it was very positive and energizing experience.

"Beautiful & Relaxing Getaway"

5
User 20/05/2021

Highly recommend, especially if you have fur-babies. A definite must stay. Friendly & efficient service; quiet & serene environment; a most relaxing stay and something for everyone to enjoy! The pool and hot tub were sparkling. The room was very nice with a relaxing balcony. Can't wait to go back!

"Great time"

5
User 19/05/2021

Wonderful time great atmosphere made my grandkids feel welcome. Not crowded at all Staff very friendly and accommodating Food was delicious Loved having a pool out the back door Grandkids loved it and want to go back soon

"Desert Getaway"

5
Heidi D, Big Bear City, California 16/05/2021

Had a fabulous Mother's Day getaway with the family, and stayed here. The casita was fabulous. Enjoyed being far away from the city, and staying in the Desert Willow was just perfect. The personnel here were friendly and very attentive. The food in the restaurant was wonderful. The fact we could bring our dog even made this trip better. We will be back.

"Super relaxing, great place for a couple's getaway."

5
User 12/05/2021

We've been here probably 8 times over the past 14 years, usually around our anniversary. It's always *very* relaxing. The service is excellent and we usually leave disappointed that we have to leave! My wife and I usually discuss that it would be a good place to bring the kids... but we've never actually done it because we love it so much as a couple's getaway.

"Desert Oasis"

5
User 12/05/2021

Awesome get away. I give it a 5 star rating. Quiet and serene. Great staff. The rooms are spacious and clean. Enough pools for everyone. Tennis, pickel ball, and lap pool available. Beautifully maintained desert landscaping. Short drive to golf.

"Its 5 Oclock some where"

5
218jim, Murrieta, California 12/05/2021

We had a great time at the Locus casita it was very relaxing but I would suggest you bring your own sheets and pillow cases they were rough. The pool was nice and warm we laid out from 9am-5pm then went to the restaurant and food was excellent!

"Great location to supplement a Rams Hill golf tournament"

4
AlexBruin, Chula Vista, California 11/05/2021

The location was good and while the facility was not new, it was aging very gracefully thanks to an overall caring staff. The staff were friendly and seemed to mostly want to go out of their way to ensure everything went smooth but there were kinks. The early check in request was not only not met but we actually didn't get our room until approximately 45 minutes after the 4pm check in time. I received 2 drink coupons, which was a nice gesture, but I would have appreciated an acknowledgement of the inconvenience. I was not out to get anyone in trouble but an acknowledgement would have been nice.

"An Extended Weekend at La Casa del Zorro"

5
User 10/05/2021

While many consider Palm Springs for a desert getaway, staying at La Casa Del Zorro in Borrego Springs gives more to private relaxation and personal attention. With amenities like spa services, tennis, pickle ball courts, gym, 3 lane lap pool and large swimming pool, the resort lends itself to total relaxation and fitness. Dining in the restaurant (or outdoors) is first rate. Private 2 and 3 bedroom casitas offer their own pool or spa making it well worth the stay and being away from other crowed desert hotels, communities and resorts.

"Great Minimoon Getaway"

5
coreyw431, Hemet, CA, United States 05/05/2021

Loved our stay here...it is a gem in Borrego Springs! Perfect getaway for our mini-honeymoon. Lots of pools and no crowds! Great rooms with direct access to the pool on the bottom floor. Top-notch restaurant, and the prices are reasonable! We will definitely be back...

"Disappointed"

2
kauaivisi2r, San Diego, California 28/04/2021

We were looking forward to a nice dinner after we checked in but when we arrived at the restaurant was told that the front desk should have told us that we needed to have reservations. We waited 45 minutes for Fish and Chips. At breakfast we waited 40 minutes to get our check and that was after we went to the front and asked for it.

"overpriced ‘resort'"

2
AngOber, San Diego, California 26/04/2021

Not sure how one gets categorized as an elite hotel? Definitely had higher expectations for our quick birthday getaway. The reception staff was so unfriendly and when we asked about dinner we were told immediately that it's booked out. No effort was made to accommodate 2 people at any given point in time ( we were flexible) during the evening hours. From there it was downhill. Room was ok but not great. No real shower just old fashioned tub. Loud AC. Noisy people around and above us. And dogs. Hot tub not hot, pool sort of ok. Amenities? Like what exactly was the resort fee for? Don't come here if you expect to relax at the pool with a drink. Had dinner with friendly staff and a great view at the Coyote steakhouse, and enjoyed breakfast at Pablito's in town. Strange place. Definitely won't be back or recommend to anyone.

"Casitas at La Casa Del Zorro Resort and Spa"

5
fortratchford, San Gabriel, California 25/04/2021

A perfect setting for a couple's retreat. The grounds were beautifully landscaped and maintained. There were multiple options and amenities to do as much or as little as desired. It was the perfect home base to view the Breceda sculptures in the surrounding desert.

"Wonderful place, great people. Covid messed everything up. Better luck next time, i guess."

4
AnotherZollingerBrot, San Diego, California 25/04/2021

Great people, great place. Would have been perfect if covid didn't go and mess everything up. Better luck next time, i guess. Make sure to say hi to Curly next time you visit. He's a great dude who loves his property and loves to serve his guests.

"Lovely property, but..."

3
missjuliesandiego, san diego 23/04/2021

Their zero daily housekeeping was a mystery to me. If all their employees were vaccinated- then ask the travelers to show proof of vaccinations and then provide housekeeping. I didn't go there to make my own bed!

"Customer service is sweet and a great place to go"

5
Liltwinkoez, Orange County, California 15/04/2021

Ive been here before once a few years back and loved it in the casita, this year for my moms birthday I asked Martha from the front desk today if she can assist with anything to make her bday more amazing. They couldnt book an upgrade but did try with something nice for her arrival, im excited to go tomorrow again, Such sweet customer service and really great workers make the stay more fun.

"Casa Del Zorro family trip"

4
User 14/04/2021

You are out away from it all, the grounds are nice, the pools are good. If you are going, pack some snacks & drinks as the food options are very little. With that said, its perfect for one night or two max. Keep the kids up till 9 or so and drive down the road about a half mile from the resort and I tell you, you can see all the stars God has made. Get off the phone, enjoy the pool, have a drink, rent the bikes for free, play some tennis and soak up the sun. Your kids will love it, and if you you are looking for a night away with that special person, Yep its prefect for that as well.

"The Zorro"

5
User 12/04/2021

We go there to exercise, relax, stargaze, and enjoy the desert vibe. Our room was large, with a private patio next to a pool. There are several pools at the Zorro so that none are crowded. Pathways, landscaping, dark sky viewing, jogging track, restaurant, and many activities to choose from, make the Zorro a delightful retreat for couples and families.

"Desert Family Fun"

5
User 12/04/2021

Probably the best place to stay out at Anza-Borrego! We had expected to spend more time exploring the desert, but had so much fun at the resort we stayed on the grounds for most of our 3 days there. Staff is very friendly and helpful, and the food is great.

"Unique Secluded property"

5
User 11/04/2021

The rooms are large and beautiful with very comfortable beds. The property is large with relaxing desert landscaping. There are 3 pools by the lodging, and many activities like bocce ball, shuffle board etc. The town is about a 10 minute drive away, which did not feel inconvenient. We've stayed here 4 times in the last few years, a nice getaway from our home a couple of hours away. The town (Borrego Springs) has limited choices for dining (Carmelitas is good Mexican food!) And grocery stores are limited. The property restaurant is good, slightly pricey. It wasn't open for breakfast during Covid times, so we were provided a free to-go continental breakfast which was very sparse.

"Great family vacation spot"

5
Sharon C, San Diego, United States 07/04/2021

The resort is perfectly set up for families. There are many amenities to choose from, and a great alternative to kids being constantly on line. Tons of outdoor activities like bocce, pickle ball, horseshoes, table tennis, yoga, giant chess, multiple pools, etc. The staff is extremely helpful and friendly. You could stay at the resort the whole time, but there are so many things to see in the surrounding area you'll want to go out and explore, only to come back for a nice swim.

"Terrible -- low value for high price"

1
KariBl7, San Clemente, California 07/04/2021

What a disappointment. We looked at the web site and thought "wow, these rooms look great." It was expensive, but we were willing to pay. We showed up and our room looked NOTHING like the "deluxe" room on the web. We spent a lot of money to stay here. The furniture was work, dingy, mismatched. The light switch in the bathroom was broken.

"California never ceases to amaze!"

5
34Annabelly, Los Angeles, California 06/04/2021

If you are looking for something new, novel, and very deep in the desert, try this one of a kind resort. I brought my family down here for spring break 2021 (during the pandemic) and felt safe, socially distanced and very well taken care of. There are pools, shuffle board, ping pong, tennis, life size chess, yoga, croquet, and so much more. We were in the Cottonwood casita with 5 people (ages 86 - 11) and had plenty of space. Staff was eager to please and quick to bring us what we needed (bedding, ice, shampoo, etc). We did 1 day trip from here and saw the Algodones Sand Dunes, Salvation Mountain, East Jesus, Bombay Beach and all the date farms I had no idea about! So much fun and beautiful memories. Thank you to Curly, Yaroslav and the rest of the crew for making us feel welcome. We are coming back to explore more of the desert!

"Peaceful stop"

5
ackerwifey, Upland, California 05/04/2021

Pleasantly surprised by how much the whole family enjoyed this resort. The peace and quiet is unrivaled. We enjoyed the grounds and dark sky theater. We only wish we had time to stay longer than one night, but plan on returning soon.

"Family Spring BReak Getaway"

4
MrDoof, San Diego, California 04/04/2021

Nice resort with great features. Good location in the Borrego Springs area. Rooms were comfortable and quiet. Restaurant service was mostly good, though take-out breakfast was the same boring items everyday. Pools and spas were great. Beautiful grounds.

"Wonderful!!!!!"

5
johnbr2021, Carson 02/04/2021

Felt so comfortable here. The complimentary grab-and- go bags of breakfast during covid was quick and easy(filling too). The bike rentals were great and easy to check out. Our room was really clean and the A/C was perfect during that hot weather. Front desk was just amazing and the woman who helped us get checked in was super sweet.I'd love to go again!

"Not like I remembered it"

2
lilchrit, Encinitas, California 01/04/2021

I was really let down..the last time I visited was 2005 and it seemed like such a nice hotel. This time I did not feel like the price at all fit the experience. The pools were cold, the checkin took forever with a long line, the grab and go breakfast was terrible...not even a fresh baked item...just a frozen bagel and yogurt. I really did not feel like it was at all a 4 star hotel experience. It was our first time leaving the house in a year and although I did think the food was tasty and reasonably priced when we had lunch at the onsite restaurant....this whole experience did not see worthy of $400 for one night.

"Quick Get Away"

5
User 29/03/2021

You need to stay several days to experience all there is to do at this quant little resort, highly recommend putting this on the calendar. The small town a couple miles away is also a gem, must see and experience. Golf course just up the road, Rams Hill is a MUST for golfers.

"Crazy in the reservation department!"

3
spinsmagick, Hood River, Oregon 29/03/2021

I have never had such screwups in the reservation department! I rented a specific 2-bdrm casita and my friend rented a king poolside rom with a patio. Both were double booked and we didn't get either!

"Our Go-To place for relaxation!"

5
KenandKari, San Diego, California 28/03/2021

This must be our 10th visit to La Casa Del Zorro and we keep coming back because of the openness of the grounds, the friendliness of the staff, the varied choices in accommodations, and the ability to do on-site dining and activities.

"Borrego Springs trip"

5
User 24/03/2021

Nice property and great service. Individual rooms are nicer than the casitas where furniture and carpeting was worn looking and need replacement. Location is convenient, close to sculptures and hiking trails.

"A place with old-world charm to relax after long hikes"

4
D T, San Diego 24/03/2021

Our deluxe upstairs rooms were older, needed more upgrade but were larger than a standard hotel room. Room walls were great sound barriers; ice maker broken but available nearby. A few small black ants shared our BA the whole stay. Hotel staff were largely helpful and made us feel at home, although the clerk who checked us in seemed new and uninformed. Romi was understanding and efficient, when we reported the A/C had not been working and one room's temperature was 83F at 11 pm! The resort grounds were spread out and that made it relaxing to walk around at night (windy). Billing & reservations should not take over 5 takes to get them right but they did. We checked out on March 21; as of today, billing is now correct. A good place for couples as well as families with children.

"Family R&R getaway"

5
krn50, San Diego, California 24/03/2021

Stayed at #65, Desert Willow. The casita was great, with plenty of space. The pool was clean and warm, nice seating areas and safe fencing for our small dog. Despite COVID requirements for service, the dog bed and bowl and a very large cooler of ice were a pleasant surprise.

"Private Resort"

4
CaliLifeExplorer, San Diego, California 24/03/2021

Cozy, Clean Desert Getaway. Location is ideal for all desert explorers. Only real issue was no microwave to heat our food, but the restaurant is available for take out and there are several eateries in Palm Canyon. Property is well maintained and morning sunrise walks were delightful.

"Great Stay!"

5
User 23/03/2021

We really enjoyed our stay here. The room was clean, spacious and comfortable. The staff was professional and were quick to help us if we needed anything. The grounds are well landscaped and spread out so that it didn't seem crowded even when they were at capacity. My husband and I enjoyed massages at the spa and we were both impressed with out masseuse, Josie. Can't wait to go again!

"Solid Value"

5
User 17/03/2021

Only stayed one night and most of the amenities were off limits due to COVID restrictions. That said, this particular type of venue is one where you could arrive for a three- or four-day stay and never have to leave the property, which is quite expansive. There plenty to do once the resort is fully operational. Most of all, the site is designed for personal relaxation and decompression.

"The Fox in the Desert"

5
User 17/03/2021

Exceptional location and facility, always look forward with great anticipation to staying at the Casa. The style and atmosphere are charming and memorable, the casitas are well maintained and kept up, and the grounds are exceptionally well groomed and managed. Overall, a wonderful place and experience, providing cherished memories.

"Pleasant stay except..."

4
AlecBergamini, Poway, California 17/03/2021

We loved everything about our stay, except for the nasty housekeeping trick of pointing the shower head on the flexible hose at the door with the valve on for the hose, causing a blast of cold water on the first person to turn on the shower. Really unpleasant and possibly dangerous.

"A little pricey when you can't use all the amenities."

4
User 16/03/2021

Always wanted to stay here so it was a little disappointing to come during Covid and you can't use the hot tub or the fireplace. Understanding however would be nice if the price reflected that! or to have been aware of that before the reservation.

"Romantic Getaway"

5
User 16/03/2021

We returned here for our anniversary. we got a private casita with its own spa. I wasn't sure what to expect with Covid restrictions, but the room was squeaky clean, the restaurant is still the best in the area.and offered their full menu. Very romantic dining under the stars.

"Perfect Getaway we added an extra night!"

5
Cindy M, Los Angeles, California 12/03/2021

Our experience here was even better than expected! We stayed in one of the casitas with its own jacuzzi and it was so clean and bright and well appointed. Comfortable bed and spacious living room. The resort is so so big and has so many things to do! Close to Anza Borrego park so it made it quick to visit. Every staff member friendly and helpful and dinner 2 nights at restaurant and food was delicious! We enjoyed it so much that we added an extra night! We can't wait to return !

"Highly recommended!"

5
kedyer12, Santa Monica, California 10/03/2021

We stayed here in order to visit Anza-Borrego State Park, and it was a relaxing little oasis in the middle of the desert - we were very impressed by the beautiful, well-cared for gardens and grounds, and the cleanliness of our room. Highly recommended!

"La Casa del Zorro Ranks Highly"

5
Christopher H, Avila Beach, CA, United States 07/03/2021

This is a fun place to stay in a remote part of California. Natural beauty, great hikes, wonderful hotel with large, clean rooms with quality beds and baths. The food was excellent.. I was surprised by how extensive the menu selection was. Decent wine list and cute bar (although it was closed due to Covid).

"NICE LOCATION AND RESORT LAYOUT"

3
ericsN1958DZ, Riverside, California 03/03/2021

The resort layout is nice, the location is very mesmerizing. It would have been more relaxing if i wasnt constantly interpreted by the bad customer service for example when we had our stay there we had a rude maid pound on our door early moring. I just would suggested better customer service for the price of this resort.

"Great desert retreat!"

5
Michelle S, Murrieta 03/03/2021

This was a great find in the desert! The four of us stayed in a casita, it was roomy and comfortable with our own private pool. Lots of other amenities on the property, including a mile loop for a nice morning walk or run. Loved the nostalgic feel of this property! We had breakfast at the restaurant and the food was delicious! Had to wait a bit for our table and food but I attribute that to COVID restrictions, short staffed, etc. The service itself was excellent! If you are looking for a nice moderate hike, head out to the Slot Canyon which is only about 15 miles from the property.

"Perfect, close get away from San Diego"

5
tracyb642, San Diego, United States 02/03/2021

Casa del Zorro is a terrific find. The beds and linens were very comfortable. Rooms clean and spacious. Casitas nice for families and hotel rooms (pool view) terrific and spacious as well. We enjoyed all of the activities. Yoga, outside chess and horse shoes. We will bike next time. Our favorite was relaxing poolside in a lounge chair under a cabana. The dining room was terrific so we did not have to leave the property.

"La Casa del Zorro a delightful visit"

5
User 02/03/2021

I just returned from a visit to Casa del Zorro and loved every minute of it. The place is impeccably maintained. The rooms are large and comfortable. There are several pools so none of them ever seem overcrowded. The grounds are beautiful and have lots of nice touches--a one-mile walking track, croquet, lawn chess, a fire pit, an area for viewing the night sky. It's closeness to the hiking areas of Anza-Borrego were a plus, but a person could really come to Casa del Zorro and remain on the property the whole time and still feel like they had had a great vacation.

"Quiet in the desert!"

5
Tisha F, Escondido, California 01/03/2021

Loved the location, massage and food! Would highly recommend this place for a quiet weekend get away. Close to some great hiking and being able to see the desert sculptures was wonderful! They have a theater that you can walk over to easily where it blocks out light. And, the massage rooms were well appointed.

"The Best Place in the World"

5
emilydgoodall, Pasadena, California 24/02/2021

We stayed here in October 2020, in the Fern casita, and booked the same spot for our recent getaway in February 2021. For a traveler concerned about covid safety, this place gets an A+ from me. The casita setup is already perfect for this, and you can use shared spaces onsite as little or as much as you want. Imagine pulling up to your own desert oasis, a private hotspring (spa) under palm trees and a star-filled sky, every constellation visible because the resort keeps all its lights low just for that purpose. Maybe after a soak you go to the Star Theatre, throw a blanket down and gaze up. Maybe you turn on the lights on the shuffleboard court and play and have some laughs with your partner, and you realize you've both been glued to news/screens/zooms for a little too long, and it feels really good to be together playing a game. It's a perfect home base for exploring Anza Borrego, enough nearby hikes to keep us coming back for years. And it's the cure for anxiety, a magic calming spell settles over the whole place and when I'm here, it's so easy to be in the moment and put down the cares of everyday life for awhile. I'll be coming back forever!

"Totally overpriced"

2
836gailw836, Jamul, California 23/02/2021

Spent 2 nights with friends (Thursday and Friday). Because of COVID the hot tubs were not working. I get it - just disappointing. The 3 meals in the restaurant were good - not amazing. The two servers we had were excellent. There was a surly wait person one night when we were trying to get a heater - it was quite chilly. Finally got one, but not thanks to him. Upon arrival, the entry light was not working. The maintenance guy had to replace a switch. Really, housekeeping hadn't noticed this?? We had a cockroach in the room. For two nights, 2 dinners and a lunch we spent over $1,000. Not worth it.

"Great Experience in Borrego"

4
User 23/02/2021

Beautiful location near Rams Hill. Great views and walks around the property. We had a private spa in our patio and a very convenient location. The food is excellent and no need to go into town for a meal.

"Fun Trip and Pickle Ball extra bonus"

5
calmomof3, Austin, Texas 21/02/2021

Wanted to pick a nice place in Borrego Springs, and this was one of the nicer options. I ultimately picked it since it offered pickle ball courts which I love. i thought I would just practice a little with my husband who is a beginner. Little did I know that they had a pickle ball pro on staff, the wonderfully upbeat cheery Jeanie. This alone was worth picking this place. She played with us, so that we had foursome with another player. We stayed in room 136, which was one of the more affordable options. Room was nice, high ceiling, flat screen, roomy bathroom, all clean and updated. Lap pool was too cold to use. Sit-down breakfast was available on weekends only, but they gave us complimentary grab-and-go bags during the week, which was just fine with us since we like to get an early start playing pickle ball and then go on hikes anyway. Dinner was available outside only due to Covid. Decent, but nothing to write home about. Resort is clean, staff friendly, would definitely stay there again, primarily due their courts facilities (6 tennis courts and 2 pickle ball courts I believe)

"Best get away ever"

5
User 15/02/2021

I highly recommend La Casa del Zorro and look forward to going back as soon as I possibly can. The resort is a gem and has so much to offer. My family and I had a wonderful time and look forward to going to La Casa del Zorro again & again.

"Beautiful getaway and easy place to vacation safely during Covid"

5
socaltraveler176, Tehachapi, California 14/02/2021

Loved the room. Had a delicious dinner that was delivered piping hot on the terrace of the Fox Bistro, where there was plenty of space between tables and all the staff took covid safely seriously. Enjoyed breakfast, the pool (warm enough to get in when the sun was out), great star gazing theater and generally beautiful grounds. Can't wait to come back!

"Great Getaway"

5
chaas316, Raleigh, North Carolina 13/02/2021

We had a wonderful weekend ! The resort has a peaceful feeling and the rooms are great! We went on a great hike and had some wonderful dinners! The perfect getaway! I love that it has several pool areas, the whole experience was great!

"Great resort!"

5
dnaskis, Poway, California 13/02/2021

The staff was very friendly and helpful. The property is beautiful and very relaxing and quite. Our A/C was not working and they came and fixed it quickly. About 4 am the lights in the room started coming on by them self and we would turn them off and about 10 minutes later they would come on again which was odd.

"Very Comfortable"

5
Michael T, Rochester Hills, Michigan 09/02/2021

I love La Casa Del Zorro. The amenities are great. Nice Gym, Plenty of Pools great place to relax. The pools side rooms are very cozy. In room ice box is nice, but would prefer a bigger refrigerator. all in all a great place to stay!.

"Reopening getaway"

5
big51d, San Diego, California 09/02/2021

Always glad to be able to go to La Casa for several days we only stayed two days this time and had an excellent time. The quiet location the natural setting the excellent sky view at night contribute to a good time.

"Wonderful getaway"

5
Journey60550, San Diego, California 08/02/2021

There are few places as relaxing as la Casa del Zorro. The impeccable grounds and the beautiful dark sky make it a wonderful getaway from the city. I love the historical background and the pride of the employees who always do their best to serve.

"Perfect experience"

5
User 05/02/2021

Stayed one night to do some hiking. It felt like a honeymoon. The room was beautiful and the bistro food was delicious. The service was excellent! Only issues were, couldn't find ice machine as it wasn't on the map. The hotel had been closed for awhile so it took quite awhile to get hot water.

"A Mecca for endurance training, site seeing and relaxation."

5
smiechowskid, San Diego, California 05/02/2021

Beautiful ambience in the desert northeast of San Diego. Great food, staff and certainly the warm Winter weather. A great change of pace in a hurried world. Super place to train for endurance and fitness.

"Socially Distancing in the Desert"

5
danalovell42, San Mateo, California 07/12/2020

We wanted to spend a few days hiking Anza Borrego (with a toddler- so 3 hours of driving there/back was too much), so we stayed at the Casa del Zorro. So glad we did- rented out a casita and my father + daughter had a great time swimming while we unwound. Felt very safe- the casitas are a pretty good distance from each other. Definitely planning on coming back to Anza Borrego in a few years, and to Casa del Zorro when those hot tubs open back up. Also, my brother had a spot of trouble with stargazing, rolled his low-profile tires into a sandy patch on the side of the road 10 minutes out. The staff were exceedingly helpful and quick in pulling him out, and we can't thank them enough.

"A Quiet Place"

5
jwcornett, Palm Springs 01/12/2020

The area setting, peacefulness, superior room cleanliness and comfort make this an excellent place to stay when visiting Anza-Borrego Desert State Park. The restaurant is very good with excellent staff. Front desk clerks need more training.

"The BEST!"

5
sherrym278, Los Angeles, California 01/12/2020

The nicest option in the area that provides beautifully manicured and extensive grounds, plentiful activities (in non-Covid times), excellent food and service, cozy rooms, and friendly people. Recommended.

"Always a Great Experience"

5
Travel4FunAndBiz, San Diego, CA 30/11/2020

We stayed there on Thanksgiving night. Didn't use any of the amenities as we often do -- pool, shuffleboard, ping pong or just walking about the property. Just the great room and wonderful meal were enough. This hotel is always a great experience.

"BEST IN THE DESERT"

4
dhead771213, Dana Point, California 28/11/2020

Seems ridiculous to require 200 minimum for a review. Our favorite place when visiting the desert. Everything was great except the food at the restaurant which was beyond horrible. We had the sea bass and baby back ribs. Anywhere in Borrego Springs and most of the world is better including road kill.

"Tranquility and Peace"

5
User 28/11/2020

My husband and I have stayed at the “Zorro” many times over the years. Although we would have enjoyed a cocktail in the charming Fox Den bar, I have to say this COVID-era Thanksgiving weekend has been the best. Our special meal was wonderful with enough turkey left over to make sandwiches the next day after our waiter kindly brought us more rolls and cranberry sauce to accommodate this. With our meal we enjoyed a bottle of Erath Pinot Noir 2015 from the Willamette Valley in Oregon. It was served at the exact temperature of 69 degrees, our waiter told us. Absolutely superb. They mean business here when it comes to wine selection and proper storage thereof. Seating for meals was very well organized and, aside from a chilly breeze at times, very pleasant on the resort's beautiful lawn and rose-lined patio. I went bike riding many times on the wide streets and paths throughout the property. (Bikes are available at no cost.) Although pools are closed right now, I rode past guests enjoying the life-sized chess board and playing croquet or just walking about enjoying the peaceful grounds and sunshine. I also walked the stone Labyrinth. I reached the center to find a rock with the brightly hand-painted image of a turkey. On the back were the words “gobble gobble.” Now, how is that for a bit of charming serendipity? We'll be back.

"SAFE & COMFORTABLE"

5
Kay F, Los Angeles, California, United States 23/11/2020

It's a wonderful place to get out of town during the lockdown. It's safe and comfortable. We had a deluxe king and the tub was superb! Get place to relax after hiking at The Slot. We loved going to the Dark Skies Theater to look at the stars. Go later in the night for the best results.

"La Casa es numero uno"

5
User 16/11/2020

I had a great time at La Casa Del Zorro. Well appointed grounds and a wonderful location have kept me coming back since 1965. Borrego Springs has always been a sanctuary for me and a place where I am assured a good night's sleep. Perfect autumn weather and a tranquil setting works just fine.

"La Casa Still Rocks"

5
Seniortourist, Los Angeles, CA 14/11/2020

This was our first trip away from home since Covid-19 hit in March. We are repeat visitors to La Casa del Zorro. Everything remains top notch. We had a casita that was immaculately clean and well-stocked with towels and water. We had a private pool that could have been warmer, but our fault as we never complained to the desk and they might have been able to adjust. Furniture is a little dated, but the casita was very spacious and we very much enjoyed the quiet and relaxing stay and chance to feel safe away from people. We got all our meals packaged to go so felt totally safe.

"Great family spot!"

4
User 11/11/2020

Fun for the whole family of all ages! Shuffleboard. Pickleball. Activity lawn. Lots of fun! Close to hikes. Wide open space. Rooms need serious upgrade though. Very very old and outdated. Though clean.

"Not worth $300 a night"

1
Selene619, Chula Vista, California 10/11/2020

Upon check out I expressed my experience with the hotel manager, this was the second time we stayed at this hotel, our son took an SAT in the near by High School, when we checked in we where not properly greeted by the front desk person his name was Alex and I know this because I asked him since he had an attitude and honestly seemed like he did not want to be there. We had booked over a month in advance and paid in advance too for a 2 queen bed we where moved to a connecting room besides not happy with the room situation, Alex informed us but at no point gave an explanation or showed any sympathy for the way our situation was handled. I also had to ask him what time was breakfast and if it was included.... I knew it was included because the last time we stayed there the nice young lady who properly greeted us told us this information, but this time i had to ask and he said "he can give me a comp if I wanted"...Off course I wanted if I am asking! the next morning we where trying to rest and we where harassed by housekeeping knocking at the door since 8:30am. I called the front desk and Alex was still there i asked him if he could let housekeeping know not to bother us we would check out closer to check out time, btw the hotel does not have "do not disturb" door hangers. I wonder why? The last time that we stayed there we had the same issue, but we did not complain because the front desk was much nicer the good outweighed the bad. I doubt that Alex informed housekeeping because we where still knocked 3 times after, one by maintenance that they where going to drill and make noise, I politely said ok as long as we could have some privacy and 2 times after by housekeeping again. Hotel has a nice appeal, beds are comfortable, but this time service was horrible and housekeeping harasses you cant rest, not worth $300.00 a night.

"Great place to relax and get away"

5
User 06/11/2020

The whole property is very relaxing.Taking a walk in the evening is especially magical with the laser lights in the trees. We ordered dinner from the restaurant and it was delicious.Pet friendly and lots of great walkways to go for walks.

"Very relaxing"

4
rocioevans, Fullerton, California 06/11/2020

This was our first time out since the pandemic started and we were very satisfied with Casa del Zorro. The room was a very good size with two sofas and an ottoman. The decoration was nice. Our room faced the swimming pool and once you closed the balcony doors you could not hear the people out there. I give it 4.5 starts because you can see normal wear and tear in the room. The premises are very well kept.

"Beautiful property, beautiful room, and great front desk staff"

5
tinaNtravel, San Jose, California 03/11/2020

The property is amazing. There are multiple buildings with approx 8 rooms (upstairs/downstairs) in each building and inbetween two buildings is a pool. There are also 3 much larger pools near the front desk and two near the tennis courts. We went in the pool 3 out of 4 days after long hikes and only once was there another person in the pool - since there are soo many choices of pools. The grounds are beautiful with little water falls, creeks and many water fountains and gazebos. They also have a lot of dessert plants and each have signage, which was rather nice. We also saw 2 roadrunners on the property, which was a highlight, I thought! They have free bikes that you can borrow, but we choose not to do that. The room itself was also rather impressive. The bathroom had a full separate shower, soaker tub, separate toilet area and double sinks with plenty of counter space. Outside the bathroom area was another smaller "kitchen" sink with a refrig. The room had two queen beds and was large enough to also have a sitting area with 2 large chairs and hassak. Each room had a balcony overlooking the above mentioned pool with chairs and a small table. The room was clean, stylish and well maintained. The front desk staff were very helpful and addressed all our needs. The only negatives were as follows: - Would have liked a dining table in the room. We ended up using our hassak as a table. (There is a desk/chair, but that's up against the wall. Nice area to work, but not to eat.) - A complimentary bagged breakfast which all 4 days would have consisted of an apple, a yoghurt cup, a wrapped pastry and a small bottle of either orange or apple juice was given out per person. We decided we didn't want the pastry - and wanted 2 apples instead. Each morning I called to request that change, and each morning was told they are pre-bagged and can't be done. I replied that I believe it can be done, and was given someone else to speak to who immediatly said it is no problem! So in the end, it all worked out, but we had to go through that drill every morning. But the above two negatives were very minor, especially compared to all the things that were huge positives about this resort. Note: The place is 5-6 miles from Borrego Springs - so you need to drive into the little town if you want to purchase dinner/etc there. But its a rather nice drive and not that far.

"Great experience minus the dining."

5
User 02/11/2020

My wife and I loved everything about the room, the grounds, and our overall experience. The only negatives were an unsatisfactory check-in experience and very poor food for our one and only dinner on site.

"Desert gem!"

5
travelingCAgal, San Diego, California 30/10/2020

This place never fails to please! We spent two nights in a casita. They provide you with a tall water jug filled with ice that lasts 1-2 days, 2 water bottles in fridge & coffee, etc. The rooms have a mini fridge & wet bar (sink). It was beautiful dining at the hotel restaurant on the outdoor patio (very Code-safe & socially-distanced). The restaurant is open for outdoor dining for lunch and dinner. Breakfast consists of a brown bag to go (fresh coffee w/real cream, fruit, yogurt, danish/pastry & juice). We loved using the pools & walking in the evening on the lighted driveways, stargazing and enjoying the lovely desert scenery. This place is hard to beat. Loved it!

"They like to say NO!"

1
barleyboozer, Los Alamitos, California 30/10/2020

Something is wrong with this property. They were certainly not trained to accommodate guest requests. The bagged breakfast was a good idea in the time of Covid but the selection in the bag was mainly hi calorie fast food. We arrived a little early and they wouldn't make the effort to let us know when our room would be ready. We asked if we could borrow some wine glasses to share a bottle of wine with friends on our patio and were shockingly met with a NO!

"La Casa Del Zorro / Proposal"

5
Teague14, Escondido, California 27/10/2020

Kasey (Sales Manager) went above and beyond to help my family and I set up for a proposal last weekend. She said yes! It wouldn't have gone as smoothly if Kasey hadn't helped coordinate everything. This is definitely our spot in the desert!

"Quiet and comfortable resort!"

4
User 26/10/2020

We used La Casa del Zorro for our wedding hub as we got married in the desert. It was convenient, quiet and somewhat luxurious feeling. They gave us a room upgrade for our wedding night and it was perfect! The restaurant is where we hosted our intimate wedding reception with 6 people. We had a wonderful experience and can't wait to come back.

"FABULOUS!!!!!"

5
User 26/10/2020

This place is awesome!!! The casitas are o charming and you feel at home. The property is beautiful and has a lot to do. The beds are soooo comfy! The restaurant has a great ambiance. The staff is AMAZING!!! Will come again.

"Desert gem! "

5
travelingCAgal, San Diego, California 20/10/2020

This place never fails to please! We spent two nights in a casita. They provide you with a tall jug of iced water, 2 water bottles in fridge & coffee, etc. The rooms have a mini fridge & wet bar (sink). It was beautiful dining at the hotel restaurant on the patio (very Covid-safe & socially-distanced). The restaurant is open fir outdoor dining fir lunch & dinner. Breakfast consists of a continental brown bag to go (fresh coffee w/real cream, fruit, yogurt, danish/pastry, & juice.) We loved using the pools and walking in the evening on the lighted driveways, stargazing and enjoying the lovely desert scenery. This place is hard to beat. Love it!

"Good safe visit during Covid-19"

4
User 19/10/2020

Stayed for three nights in mid October - temp was around 103. If you plan to go when it is hot, request a room that is more shaded during the day. We were not on that side - and it was impossible to sit on the patio until the sun went down. We booked one of the deluxe king rooms which shared a pool in the middle. The rooms are a bit "tired" but it was very clean. It had a little fridge and coffee maker and a large bathroom area. The rooms are big which makes it nice if you are going to spend time inside, rather than outside. The bed was comfortable, although I was questioning if it really was a king or a queen? As far as the pool area, it would have been nice to have a few more cabanas (there was just one for our pool and the other pool with the same set-up in the middle, had 4 or 5. Friday at the pool was very nice, not a lot of people. Saturday was VERY busy - there were 3 or 4 families who came as a group - they took up quite a bit of room with their pool toys (including a beer pong game raft). Didn't feel terribly COVID distance safe, so we didn't use the pool on Saturday. Could have gone to one of the other pools, but we didn't. Bugs are out in hot weather. Don't leave your patio door open as you will end up with critters galore. Lots of crickets... We had dinner two nights at the Rose Garden. It was very nice. They had the tables more than adequately spaced and it felt very safe. The food was decent. The property remains beautiful. Very well maintained and clean. The one mile walking path is really nice and a very easy stroll. There are plenty of public spaces to sit down and enjoy. We look forward to another trip to La Casa Del Zorro - when it is a tad cooler.

"Friendly staff, nice grounds with wonderful pools, stargazing theater, games, labyrinth, and jogging track."

4
dwfr, California 15/10/2020

PROs ~Very friendly staff, especially Ruben who opened the lobby door for us, answered questions and retrieved an item we left in our room after check out. Thanks! ~Large resort with several pools, including a large lap pool. ~COVID measures in place -- they took our temperature on arrival, hand-sanitizer, grab-n-go breakfast. ~Games like shuffle board, horse shoes, ping-pong, large chess and bocce ball. (Not all open during Covid). ~Tennis courts ~Walking/jogging track ~Stargazing theater ~We were given an ADA garden room -- very spacious with a king bed, fireplace, chairs, wet bar, mini fridge, ironing board, iron, hair dryer, TV, mini toiletries, pool view. ~Lovely grounds with Adirondack chairs, fountains, fauna, shady trees, streams. ~Free outdoor parking ~Grab-n-go breakfast during COVID with OJ, tea or coffee (+refill), slice of loaf cake, apple, fruit yogurt. ~Overall a very enjoyable stay. We had originally booked a different (lesser) hotel, but Del Zorro had great rates during COVID so we switched. ~Located near some of the Galetta Meadows statues and 5.5 mi from Christmas Circle. CONs ~We stayed in a garden room on the ground floor. The patrons above us were stomping around back and forth until 11:30pm. Could have better insulation. ~Grab-n-Go breakfast was appreciated, although it would have been nice to have options like a plain yogurt instead of fruity yogurt and bran muffin instead of a piece of cake, or banana instead of an apple. ~We arrived back to our room late and there wasn't any parking near our room. If you found this review useful, please click the thank button. You're awesome.

"Safe and fun getaway!"

5
User 06/10/2020

Stayed one night after day tripping to Julian with my husband and toddler. The grounds are beautiful and room is very clean. If we had booked further in advance I would have opted to stay on the bottom floor so it's easier with a toddler and having direct pool access but even at the 2nd floor, it was awesome. They have some cool Casitas with private pools and spas but even staying in a deluxe room you have a semi private pool between you and the rooms that surround it. With all the outdoor activities we will be back. They have a lap pool, mile jogging trail and tennis courts for those who like to be active. Also outdoor chess and croquet. This would be an awesome spot for a large family gathering. Restaurant - MUST HAVE reservations during COVID and they fill up FAST. Very distanced and beautiful eating area. Food was much better than what i was imagining. The free breakfast left a lot to be desired, especially if you have allergies or dietary needs ( yogurt, Danish, apple and juice). Next time will just have coffee in the room (great selection). Staff is delightful! So friendly and accommodating.

"Beautiful desert getaway"

5
NeilC534, New York City, New York 04/10/2020

The Casa exceeded my expectations. Service was great, everyone was friendly and helpful. The food at the restaurant was excellent. The stargazing theatre was a great way to spend an hour watching the constellations appear after sunset. The pools and facilities were clean and well-maintained. They clearly equipped to handle a bigger crowd when the pandemic restrictions are lifted, but in the mean time it is the perfect spot for some quiet R&R for an individual, a couple or a family.

"Enjoyable Resort That Exceeded Expectations!"

5
User 25/09/2020

Visited the resort with my wife for a little rest and relaxation to get away from routine quarantine living. Couldn't be anymore happy with this hidden gem in Borrego. The rates, friendliness of staff, restaurant, amenities and rooms all exceeded our expectations. The only thing that would make this place better is a La Casa Del Zorro 18 hole golf course, but will return in the future and play Rams Hill just up the street!

"Peaceful easy feeling"

5
WamsCJ, Lakeside, California 23/09/2020

We love it here. The rooms are beautiful, the pools clean and refreshing, there are outside activities for anyone. Horseshoes, croquet, chess, shuffle board, swimming and strolling. It really has a peaceful easy feel.

"Beautiful Oasis"

5
KelliGH, Los Angeles, California 20/09/2020

Gorgeous historic hotel nestled in the dramatic landscape of the Anza Borrego Desert. We had a large deluxe room that opened onto a pool Shared with only a few rooms. Beautifully decorated with a fireplace for chilly winter nights. Grounds are beautiful with many traditional activities. I will definitely be back!

"This hotel never disappoints"

5
Catherine B, San Diego, California 17/09/2020

Two couples were there together. We stayed in the poolside deluxe rooms. Because of Covid restrictions, some services were limited, but the facility and service were as wonderful as ever. The food was excellent.

"Fun trip"

3
User 12/09/2020

We stayed at Casa Del Zorro over Labor Day weekend. We booked one of their casitas almost three months in advance. When we arrived we were put in a different casita other than what we reserved. I informed the gentleman that was checking us in that it was not what we had reserved. He said “sorry but that's where they put you in.” I showed him the confirmation with the casita we had reserved and again said “sorry, we would work with you but we are completely booked.” We were really disappointed that we drove for almost 3 hours and were not given the house we had reserved. It was a very hot weekend and we just wanted to relax so we didn't make a big deal out of it. The casita we got was smaller, but luckily it was in a more remote area of the resort and had lots of privacy. The rooms inside were clean. The furniture outside by the pool..lounge chairs, tables, etc. were not. The lounge chairs had a lot of stains on them. The water in the rooms was extremely hot for some reason. When we took a shower it burned us, so we had to take very fast showers. Overall we had a great time and felt very safe during COVID. It's definitely a nice getaway where you can social distance. I think the staff did great taking precautions during the pandemic. We would return again.

"Great resort but needs improvement"

4
spellegrino3, San Diego, California 09/09/2020

Great resort but the front desk staff needs to be fired and replaced. The restaurant needs to go back to being open until 11pm. They need to accommodate their guests more and think about what they want. Especially for weekend visitors. The restaurant closing at 9pm is ridiculous. I can see for weekdays but not weekends.

"A heads up on the pools"

3
User 04/09/2020

In August we rented one of the Casita's with private pool for an overnight stay. While we were very pleased with the cleanliness of the Casita and resort grounds there was a major issue with the pools. The water itself was clean however, there were hundreds of tiny bugs swimming around in the water. Not just in our pool but all of the pools through out the resort. When I spoke with the resort manager requesting a discount on the casita rate as we only rented this vs. a regular room because of the private pool he wouldn't budge. He said the bugs are a “freak of nature” and something that they have to deal with out there. That in itself is understandable however, they make no mention of this on their website. We have a pool at our home so we were not too put out however, a family looking forward to swimming, or a couple wanting to enjoy a romantic evening would be extremely disappointed. Also, be sure to quickly close the doors when going in and out as the crickets are happy to join you during your stay. We had four we had to put outside. Luckily we found them all and didn't have to listen to chirping all night.

La Casa del Zorro Borrego Springs, Guest Services / Front Office at La Casa del Zorro Resort & Spa, responded to this review
Hello IamNatalieE and thank you for your review. We are happy to hear you were able to make it to the resort during the hot , hot summer months in the desert and enjoyed your private pool. I apologize for the inconvenience with your pool! Similar to how we look for water to cool off during these months, so do the critters of the desert! These "boatman swimmers" do appear when the summer starts to heat up! Unfortunately, there is not a way of completely getting rid of them unless using additional chemicals! Never hesitate to contact the Front Desk to have our Pool Team come by to do a quick swipe through and assist in maintaining your private pool! The crickets are very thirsty as well and we have seen an increase on the property! We welcome you back in the cooler months to enjoy more of our 42-acre property with over 14 Outdoor activities, not including swimming! Thank you.

"Borrego Fun"

5
User 22/08/2020

Very great place to get away from city life. Very calm, relaxing area. great little city, great people. Alot great places to hike, walk, see. Nature at its best. The night sky is a marvelous sight highly recommended.

"Terrible service"

1
L9346YX, Carlsbad, California 21/08/2020

Beware of driving out here to the middle of nowhere, because you might arrive to find out they forgot to record your reservation. This place has the worst customer service ever. My family has stayed here dozens of times over the past four years, but after our last experience, I will never stay here again. They failed to record my reservation, and then did absolutely nothing to rectify it. I booked a room for July 4th (Saturday) online, and then decided afterwards to extend my stay to two nights (Friday and Saturday). I called the front desk rather than booking online, because I wanted to be sure to get the same room. I was assured that I would have the same room for 2 nights, told the price, gave the woman my information and everything. I was sure I had made the reservation. Friday we drove about 3 hours to get there, only to be told we did not have a room and the hotel was sold out. Not even a sorry from the front desk person. I went out to discuss with my husband, then came back in and asked to speak to the manager. Again not even an apology from the front desk person, with an annoyed attitude, she went to the back room and came back to say the manager was "in a kind of a meeting" and would be a couple minutes. Not sure what kind of meeting was happening at 5 pm Friday the night before July 4, but I then had to wait for 20 minutes. I got the distinct feeling they were hoping I'd just leave. The women at the front desk were just hating at me and otherwise ignoring me. When the manager finally came out he had no solution for me. I understand there were no rooms, but he could have offered me another night Sunday, he could have offered a discount off of a room, apologized, tried to help me find another place to stay (there are few in borrego springs). Something. But no. His only "offer" was to not charge me for cancellation of the Saturday stay, because I certainly wasn't going to drive 3 hours home then 3 hours back again. It's not worth all that. My kids' hearts were broken - it ruined the July 4th weekend they were looking forward to for so long. They also emailed later saying that I would be charged for cancellation. I had to email to confirm I wouldn't. Then they actually did charge my account for cancellation, and had to refund the charge, which was annoying. AND, to top it all off, my husband wrote a negative review, and the management responded (publicly, of course) with an offer to make it right. "Awesome," I thought. "They do care about guests!" But I was wrong. So wrong! After calling, emailing an writing a Yelp message, he got zero response. They had no intention of making it up to us in any way; they were just trying to look like they care. Don't be fooled. They don't care. The rating is falling fast for this place, because this is a common occurrence. It's disappointing to see how this place is being run into the ground by bad management.

"Great place to say"

5
pbwebb3, San Diego, California 16/08/2020

La Casa del Zorro is a great alternative in Borrego Springs. We've stay at cheaper places, but none were as nice an experience as the Casa. Having a restaurant (and a good one, at that) is a plus, and multiple pools are also a nice feature. It is a good value at their summer prices.

"Awesome Experience"

5
User 13/08/2020

this was so cool! there is a lobby a resaurant and the rooms are awesome! its huge and you can explore and there is giant chess and a stargazing area and more! 10/10 reccommendation this place is awesome!! :)

"Personal service, unique hospitality, best stargazing"

5
bd682020, Oceanside, California 05/08/2020

Most personal, kind, helpful staff; Clean spacious rooms, incredible amenities, Excellent food and the best Dark Sky star viewing near Southern California. They are successful even with COVID 19 limits, so we are very impressed! Family and dog friendly too. Everyone should try this Resort!

"Great getaway"

5
lamesa-sandiego, San Diego 26/07/2020

During pandemic we were surprised at how well run this place is. No problem keeping distance from everyone (even though this place is full). We had entire lap pool to ourselves on Saturday night. Everyone great at keeping distance as there is plenty of space. Beautiful grounds, huge, comfortable well air conditioned room (gets very hot here in Borrego inJuly)., luxurious bathroom. Restaurant has tables far apart and in our case facing away from other diners so you are looking at desert landscaping instead. Overhead fan and water spray kept it cool enough to eat comfortably outdoors. Can't beat the dark sky at night in Borrego Springs. We had so much trouble dealing with crowds at San Diego beaches who seem to behave as if there is no Covid 19 that this was a welcome relief.

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