Parkhotel Laurin, WorldHotels Elite

In this hotel they have something extra nice in everything that they do. I felt so warmly welcome and I do not have anything to say for minus things for this hotel.

Overall, the hotel is very nice. Unfortunately, my room had connecting doors to the neighboring rooms, and from one of them I could clearly hear conversation or TV noise until well past midnight. Early in the morning, even with earplugs, I was woken by a clearly audible humming noise from machinery in the garden. It went on for at least an hour, and I never found out what it was. I would have appreciated being informed about the connecting doors when booking, as I would have chosen differently had I known.

Excellent hotel! Great check in, great rooms. Clean and the a/c work. Wonderful bathrooms though there was only one soap for body and hair which is awful and there was no conditioner. Best of all it's in the perfect location!!!

This hotel's best days are behind it. Don't be fooled by the hotel's pictures on TripAdvisor, look for guest photos. The room was small even though we booked a "deluxe" room. The furniture was old and beat. Parking is a total mess, getting in an out was difficult and parking is not included. But the hotel is close to the train station and right on the edge of the historic downtown section which is very quaint - so its in a good location if you are traveling by train. Some of the staff are pleasant, others not so much. They limit the number of internet connections, I had to go to the front desk and ask that they turn on the a/c, and there were other things that just set the wrong tone. That said, they are selling rooms at a fairly good price. So it depends on what's most important to you. Bolzano is an industrial town primarily, with a small and charming old section. However it's not a great base camp for a multi-day visit to the Dolomites, because you will travel close to an hour to get into the best parts - and the best parts go way beyond that. I would recommend staying in Ortisei or one of the charming towns in the Dolomites where the properties are newer or better updated.

We stayed here for 2 nights while visiting the Dolomites in Italy. The hotel has a lovely location in Bolzano close to the train station and other sites. There is a heated pool, garden with lovely hydrangeas and very pretty dining room. Breakfast was wonderful. We really like the old world feel of this hotel. Our room was quite nice and comfortable. We would stay here again.

Exceptional quality Hotel, in beautiful historical building Bar and Restaurant amazing. Park garden was stunning, amazing pool and lounging area. Room was comfortable & cool, and bathroom facilities perfect. Would love to visit again

front desk staff REPETITIVELY RUDE AND UNHELPFUL . On many occasions over 4 days i needed simple help... including when I called before my Reservation to ask a question ..they were consistently unhelpful and rude. Four days before I needed it I told them we'd be leaving at 7 AM before breakfast opened and they said they would have breakfast to go prepare prepared for us. I called down to reception the night before on June 11 to confirm it . the man who answered the phone told me I was too late and we would not get breakfast.. I explained that I had requested it four days ago - he didn't care . I asked him if he was telling me that I would not be getting breakfast and his only comment was a very rude " exactly" . because so many different employees at different times of the day were rude and very unhelpful it must come from the top. It's a fine place to crash if you need to be right near the train station- but don't expect any nice service

Excellent hotel. A little old fashioned but none the worse for that. Nice garden and a good selection at breakfast. Helpful staff and very convenient for the station.

I really enjoyed this hotel. It has a grand feel to it and appears to be very well maintained. The check in process was smooth and the front desk staff were pleasant and helpful. We enjoyed the ornate elevator with the sitting bench inside. Our room was very large with lots of windows and great views. It was very comfortable. The bathroom was large, clean, and well equipped. As other reviews have mentioned, the breakfast buffet is outstanding. The breakfast room itself was very nice, food selection was outstanding, and the servers were professional. The hotel is located in central Bolzano in immediately proximity to countless shops and restaurants. It is also only about a five-minute walk to the central rail station. I enjoyed the aesthetics of the lobby bar, it was a good place to unwind. My only nitpick of our entire stay was that service in the bar was underwhelming. It took approximately 15 minutes to order and be served a beer and there clearly was a lack of communication between the server and the bartender. Overall, this hotel is a solid choice if visiting Bolzano.

I stayed here for a night. The location is great. Especially if you are using the train and want to see old town. It's old and fancy. Nice views from my room. Be aware the beds are rock hard so that was tough. The rooms were great.

Our first time at the Parkhotel Laurin and it did not disappoint. We were in Bolzano to visit the Christmas markets that the town is so well known for. They did not disappoint and in our opinion at least, one of the best (if not the best) we have visited. Not just in Italy either, the celebrations here match those in more famous cities such as Munich. Hotel Laurin m akes for a perfect base. It is only a hundred metres from the train station and only slightly longer to Piazza Walther - the centre of attractions. The hotel is located in a historic building and it manages to combine period charm with all the modern conveniences. Our room lacked for nothing and delivered five nights of blissfully peaceful sleep. All the staff were polite and helpful and the services offered by the hotel - first class. A bonus is the absolutely fabulous restaurant. So good that we ate here twice, during our five night stay. Combine this with the warm and atmospheric bar (complete with historic murals) and you have a hotel where you could happily spend five days and never leave it. We enjoyed our stay so much that we are now actively looking to rebook for the Christmas markets of 2026. Highly recommended.

We wanted to visit South Tyrol and picked Bolzano as our base. Hotel is in old city center so great location. Great hotel, rooms and breakfast buffet. Loved the hotel bar/lounge area.

Great location, within a quick 5 minute walk from the Bolzano train station. Beautiful garden bar. Rooms and washrooms are a good size but hotel is in need of a refresh, carpets and furnishings are old and worn out. Staff are efficient but cold.

Beautiful hotel with impecable attention de detail and great service. Food service was amazing and the bathroom Has everything you need!

As a hotel should be. very clean, beautiful rooms, great ambiance, friendly service, perfect locations, fantastic gardens. A perfect place to stay. Unfortunately we found that the room wasn't checked properly before we came, We found a half full bottle of wine under the bed, and empty tonic in the mini-bar, a piece of jewelry in one of the draws and the tissue box in the bathroom was empty. However, when we brought this to the attention of the staff, it was immediately taken care of an satisfactorly resolved. We ccan only assume this was a one-off as we know, other rooms in our group were immaculate. We would go to this hotel any time again. It made us feel absolutely at home and it was a delightful experience.

After long train ride from Milan to Bolzano (around 4 hours) we decide to splurge at this hotel and we weren't disappointed. The lobby looks old style but the room suite (sleep 3 people) is very comfortable and good sleeping quality. Breakfast was average I would say. The Service was also average but hotel is one of a kind with beautiful garden and swimming pool. If you want to try one of a kind experience in Bolzano then this place is for you . Not to mention also is that it's close to train station and the city center .

Beautiful bed linens and towels! The bed was very comfortable, I think that the pillow and mattress topper were in memory foam. The sheets and duvet cover were very soft, smooth and inviting. There were nice, thick towels as well as a full-sized bathrobe available in the closet. My 5th floor single room had a window with a lovely view of the city and the mountains. The TV was discreetly in a corner above an electric kettle with a selection of teas and instant coffee. There were also two nice pieces of art on the walls. The room was very quiet and everything was spotlessly clean. The bathroom was nicely arranged, the only thing it lacked was a bidet. I appreciated that the soaps and shampoo and hand cream were in refillable normal-sized containers rather than wasteful individual packets. Water in the shower was nice and hot. The hairdryer worked well and the make up/shaving mirror was at a good height. There was plenty of storage for a single room, although the doors of the closets were a little bit difficult to open and noisy. Still, that's really a minor thing considering. Price was definitely commensurate with value. Beautiful terrace behind the hotel is a great place to enjoy an aperitivo in the afternoon.

It wasn't bad. Lots of room, parking across the street. We were only there for 1 night so I don't have a lot to go on. The only comment I would make would be to avoid the restaurant at all costs. We had the worst service ever. Our waitress was clearly avoiding us. You know, that quick shift of the head to avoid eye contact? She spent a great deal of time in the open kitchen with her back to us talking to the line cooks. Perhaps that's why the food was only so-so .

Spacious room and bathroom, comfortable bed, good lighting, wonderful breakfast, nice lobby and bar, great location - walk to everything.

The location is excellent, very close to Piazza Walter, and just minutes away from the train station. The facilities are first class, including a comfortable and welcoming bar. It has excellent good quality breakfast range. All the staff were friendly and helpful.

Enjoyed a 2 night stay at the hotel. Beautiful building, very clean rooms, wonderful garden / outdoor pool, and lovely lounge areas. Huge breakfast options to please everyone. Very nice front desk staff to help with questions. Easy location near the train station if traveling by rail.

Elegant hotel, great location… and a live construction site experience included in the price! We stayed for two nights with a small dog, which apparently qualified us for an exclusive suite right below the renovation work from 9am. Lucky us! The Reception Manager, clearly an expert in customer dissatisfaction, kindly informed us that these renovations are scheduled in this period annually “to improve the service.” Too bad the only improvement we experienced was an early wake-up call and a complete lack of comfort. Changing rooms wasn't an option, of course, pet-friendly rooms are strictly confined to the first and second floors, conveniently located right next to the symphony of drills and hammers. Oh, and let's not forget the parking: available for the modest price of €22 per day. For that amount, we were expecting at least a red carpet leading to our car, but nope, just an unexpectedly higher bill. All in all, the hotel has potential, but maybe they should consider warning guests when they're selling rooms with a "construction site experience". Some people might actually enjoy it, who knows!

Excellent location, very friendly and accommodating staff (thanks Nicole). We booked late and arrived rather late, the hotel was pretty fully so pricing wasn't too competitive (but acceptable enough). I can't really think of any reasonable critique to add.

Easy 2-minute walk from the train station to this lovely hotel. Check-in was fairly easy. The staff here were all very friendly at all hours. There was one lift to the rooms. The room was large, pleasant, and well lit. The bed was actually two beds with ~3-inch gap between them, so not conducive to snuggling; also watch what you set on the bed as it could easily fall between the beds. Regardless, the beds were comfortable and there was a nightstand on each side. Unfortunately, there were no easily accessible power outlets at bedside; a simple power hub on each nightstand would be an easy way to allow guests to charge devices at bedside in this modern age of electronics. The room had a mini fridge and electric tea kettle. The bathroom had lovely marbled tile throughout, and a shower/tub combo. The shower water pressure was good and the hot water stayed hot for the duration. There was a wash cloth--nice to have! The towels were large and thick! And there was a wall-mounted magnifying mirror--excellent! Though the mirror light didn't work, the bathroom was well lit. The WiFi connection was rather slow (but workable @ 7 mbps download & 7 mbps upload) and not password protected (boo!). The hotel bar is beautiful and worth enjoying with a drink from their outstanding cocktail menu! The hotel location is within an easy walk to all the shops and restaurants that this beautiful city has to offer. I would happily return.

We absolutely loved our stay here. We were greeted by the friendly Roberto at reception who was very helpful. The rooms were very spacious and clean. The breakfast was beautifully displayed with a variety of food to choose from. The hotel was positioned close to all the action. We loved our stay here

The Parkhotel Laurin in Bolzano, Italy is a true gem, brimming with old-world charm and elegance. My spacious room was adorned with unique, original artwork, each piece accompanied by a thoughtful description that added a personal touch to the experience. Dinner under a large tent in the lush garden behind the hotel was memorable, with every dish impressing. Breakfast was equally delightful, with options to enjoy your meal in the dining room or out on the front porch. A made-to-order menu plus a generous buffet created the perfect start to the day. All in all, Parkhotel Laurin is a wonderful experience, blending its long history (it was founded in 1910) with warm hospitality. I thoroughly enjoyed my stay.

We stayed here for two nights at the beginning of a bike trip. The decor of the hotel is somewhat dated, but the rooms are very comfortable. We had a superior room with a double bed. The bed and pillows were very comfortable. The room was very quiet. Everyone at the hotel was very helpful. They go out of their way to make you feel welcome and at home. There's a fabulous bar in the hotel that's a great place to relax. The hotel is in a great location for exploring Balzano.

This is a very good hotel, ‘old-school' in the best possible way - tablecloths at breakfast, monogrammed crockery, an upholstered bench seat in the lift. It didn't take half an hour to work how to turn out all the lights in the room, just a single switch beside the bed. Seemingly unlimited proper coffees at breakfast was a sumptuous gesture by modern standards. The hard-working and personable staff understood whichever language you attempted. Vardym on reception took the time to explain the origins of the name Laurin. The expansive and shaded garden was a welcome retreat from the August heat and crowds in Bolzano - it was difficult to leave it when you could have an Italian waiter glide over and deliver a martini. A few invariably well-behaved European children, and the odd pet dog, just added to the charming scene. The history and personality of this hotel and its staff shone through in every detail, and it was a good reminder how bland the chain hotels can be by comparison, even the top ones. This style of family-owned hotel is all too rare. What an asset to Bolzano, I loved it.

We loved the Parkhotel Laurin, The staff was delightful and was so nice to get fans for us when it was a bit warm sadly for us Americans. The breakfast is a 10 out of 10, do not miss it. Rooms are lovely and location is great. Ausgezeichnet! Would stay here again. Danke/Grazie

We recently spent some time at the Park Laurin hotel. Pros: * upon check in we were given a room upgrade without us asking for it. It was a very comfortable room. * the staff throughout the hotel is just excellent. Every interaction we had with them was pleasant. The front desk staff is incredible. * the breakfast brunch was one of the best I've ever seen. * the location of the hotel is excellent in regards to the town. * the parking lot for the hotel is directly across the street from the hotel. Cons: * it is paid parking, which they do specify on their website. I will also note that the parking spaces are very narrow. * the air conditioning in the room isn't very robust. At the lowest setting you will not be sleeping in a chilly room. It was cool enough but just barely. * in the bathroom they do not offer shampoo and conditioner, instead they offer a product that advertises itself as an all in one: body and hair; to me this is kind of gross. I asked a room cleaner about this and she said that was all that they had. I would stay here again in a heartbeat.

I love this elegant hotel -- the room was so pretty and comfortable. The beds were great. The restaurant served one of the best meals we had in our three week trip to Europe. The people at the front desk were helpful. I can't wait to come back!!!!

The Laurin is a charming old "Grande Dame" hotel in the absolute city center of Bozen, reachable by car (with outside parking area right in front), with a beautiful garden, a nice breakfast terrace, and a relaxed pool and outside bar, providing an oasis of relaxation. I particularly liked the cigar lounge. My room was big and well equipped. The general manager is excellent, always checking every detail, and very helpful in case of a special request (in my case, a button to be sewn on a club blazer, outside the normal working hours). The service is very good troughout the hotel. I really enjoyed my stay at the Laurin!

We knew the parking for the Hotel was across the road and has its own separate entrance at the Parking Lot but you can't access it unless you get a ticket from Reception on arrival. So you need to drive up to the Hotel Parking boom gate, then the passenger needs to go to Reception and requests a ticket - cost 20E's per day, which we thought was reasonable given that you will always get a parking spot. Apart from the very friendly young man that checked us in we found all the staff on Reception efficient but unsmiling. Our room had air conditioning, had a lovely view over the town and mountains and a quirky set of metal stairs leading to a private suspended balcony with a table and chairs on the rooftop - Suite Room 522. The bed was comfortable with extra pillows, and bathrobes in the wardrobe. The garden is delightful and very serene with a lovely pool area, an outdoor bar and restaurant. The location is excellent just a couple of minutes to the main square. Breakfast is also excellent, the usual European fare with eggs to be put in the boiler, but on our second morning we were offered an omelette. Staff in the breakfast area couldn't have been nicer and more thoughtful, we asked for cappuccinos and there was no extra cost. I would have given the Hotel 5 Stars if the Reception staff were friendlier.

Reception area looks uninviting and check in was not warm. Once we got beyond those hurdles we found the room well appointed and in great shape and comfortable. Breakfast is excellent and served in a gorgeous dining room. We had lunch and dinner in the restaurant. It is an excellent restaurant and would definitely eat there again. The bar was a highlight for us because the room is spectacularly beautiful, service very good and drinks superb. I will stay here again and highly recommend it.

The hotel is located exactly in the center, 2 mins walking, the breakfast is great a lot of choices however I gave the hotel 2/5 because first of all, it was written that the hotel is with air conditioning but when I reached I was shocked that there is no air conditioning and when I asked for the fan they told me that they don't have but Patrick the manager gave me a fan. The second annoying point is the disturbing part, I had to wake up every morning at 7 because the housekeeping keep banging the doors and cupboards when cleaning as if they are in purpose doing this behavior so we can wake up and they can clean early and have the full day without work. Also, the car parking is very expensive 21 euros per day. Moreover, I found 2 insects in 2 different days and when I informed the receptionist they told me that it's normal because we are in village Overall, the only plus in the hotel is the location and breakfast, other than that it doesn't worth.

The Hotel is older but appeared to be well maintained. We had a superior double room which was spacious by European standards. Breakfast was very good. I thought the hotel was overpriced compared to similar hotels that I stayed in during this trip, which was why I didn't give the hotel a 5.

Probably the best hotel in Bolzano, has old school charm with modern customer service. Well furnished rooms with a lovely feel along with a personal pillow service. The bar serves good regional beers and wine and according to my wife and friend The Best hot chocolate drink they've ever had. Great choice for breakfast For those travelling by train, hotel is a two minute walk away.

The Parkhotel Laurin is a very short walk from the train station. It's an old hotel which comes with some good and some not as good. The room was surprisingly large with a nice view. The room had a bed (two twins pushed together), couch, table, and desk and chair. I'm not a fan of carpet and this was fully carpeted. There are not many plugs available on the room and the plugs don't seem to be the standard European plug. The bed was comfortable. The bathroom was good sized but the door opens somewhat into the toilet. The shower is a high tub with the half glass wall. Good water pressure. The hotel is right by a Christmas market and a short walk to many restaurants and shopping. Also a short walk to the river. The team at the hotel was nice and tried to help with the strange limit on devices on their Wi-Fi. First time I've run into a device limit and not ideal. The bar was festive and quite popular. The breakfast (included) was quite good. Delicious yogurt and fruit options. And a tasty cappuccino.

This hotel exceeded expectations! I stayed for one night while waiting for some friends to arrive. The location could not be more convenient. The single room is big and comfortable and the free hotel breakfast was a standout, serving both freshly cooked food and a good buffet spread. The reception staff were also super friendly and helpful. I ended up spending some time at the bar which is beautiful and with a great selection of food and drinks. Highly recommended.

We arrived with high expectations which were immediately deflated by an indifferent front desk receptionist. No greeting, our room was not ready - which we understood. However, no info as to when room would be ready. No walking map offered, no graciousness. Front lobby a dirty mess. Baggage area unattended and unsecured. Lobby bathroom was filthy. TP and water all over the floor and wastebasket overflowing.

To start with the location of the hotel is great right between the train station and old town, about three minutes walk from each. It is definitely one of the best hotels in town offering a rather luxurious stay but the best part are the works of art in each room and all around the hotel. Guests receive information at check-in about the pieces of art in their room. The single rooms are not big but well equipped and most come with balconies offering stunning views of the surrounding mountains. The staff were also great in providing very precise hiking tips. The hotel has its own park with a swimming pool, bar and restaurant and lovely concerts on balmy summer evenings. And as befits a hotel of this caliber, there is champagne served at the breakfast buffet. One can definitely find cheaper accomodation in Bolzano but the Laurin is worth the rare splash of luxury.

The hotel is very nice. It is a classical hotel and has a wonderful restaurant, bar and pool area. The rooms are clean and conformable. Parking is easy just opposite the hotel and the hotel is located within walking distance of many restaurants and shops. We had a great stay and will surely come here again when we go to Italy.

This was one of the most pleasant stays in a hotel I ever had. Such a tastefully decorated room! We got an upgrade and had a room with ante-chambre and paintings from the hotel's art collection. Excellent service & a wonderful breakfast with options for every palate. Very nice bars & garden too. Will definitely come back.

Nice hotel, comfortable room and friendly staff. The location is excellent. Even though they have only a few spaces in the garage for parking, at least for us that we used one, it was very convenient.

The good: Location is very central, rooms and public spaces are in funny 50s design, dinner food is very good, and it has its own park & it's own character The mediocre: in the breakfast rooms everything is stuffed very, very tightly - the buffet, the tables, the chairs, the waiters and the guests. Such a huge building, but the most important meal of the day is in a quite stressful, stuffed area! And the pool in the nice park is not swimmable because its only ca. 10 meters long, but there is enough space to build a proper 20m-swimming pool. The bad: Do not arrive by car - you will be not welcomed, you are not allowed to park in front of the hotel for even 5 mins, and no one comes to help you with the luggage. If you are very, very lucky and if you have a very small car, you could get a parking spot on the hotel parking lot on the opposite of the street, but probably not, since the parking lot is also open for anyone who wants to go shopping or dining in the city center. Why doesn't the hotel make it exclusive for guests? Check-in staff was not welcoming at all too, not helping us with the car, with the luggage, with orientation, and not fulfilling our booking-wish for a quite room... The ugly: We were nice guests and booked a spacious deluxe room directly through the hotel instead of using expedia, asking in writing for "high floor and quite room". What we got was a room on the lowest guest floor, and we were waken up at 6:30 in the morning by loud delivery noises lasting till 7:30, since the room faced both hotel delivery and the city pedestrian zone, which is cleaned and serviced that early. Sadly, the windows are not sound-proof. Conclusion: if management takes consequent focus on the guest and makes some tough changes (better staff choice & training, renovation of guest rooms including simple things like charging sockets next to the bed, allowing parking lot only for hotel guests, sound-proofing the windows, building a real swimming pool, drastically improvement of breakfast situation), the Laurin could even be a 5 star hotel! But it would need the courage of change...

The room we got was not as described and booked. We booked a deluxe room with a view of either the park or the mountains (Dolomiti). Our room was on the first floor facing the public parking lot. The staff confirmed that rooms with view on the mountains would be on the 3rd and higher floors. When we complained we were neither offered another room nor were we offered a compensation for the inferior room. When you arrive by car during busy times be prepared for a nightmare. There's a public parking lot in front of the hotel with no reserved spaces for hotel guests. When we arrived there was a long queue of cars waiting to get a space in the parking lot. There is no unloading zone in front of the hotel. We had to temporarily park on the sidewalk in front of the hotel to unload luggage. When I got back to the car we were fined for illegal parking.

This was a repeat stay for us in this fine old hotel. Mintues (on foot) from both the railway station and the centre of town, it is in a great location. Great bar (inside and by the pool), great restaurant (not cheap) outside in the shaded garden at this time of year - appears to be genuinely one of the best in town (rarely the case with hotel restaurants) and, along with the bar, frequented by locals as well as guests.

First off, make sure you book the correct number of guests. I accidentally put down one, which resulted in a pretty big upgrade on check-in. Anyway, my fault. The room was large, but worn out. The carpet is actually borderline disgusting. It's in bad need of replacement. Everything is a bit worn, though the bathroom was OK and relatively clean. Bed, not particularly comfortable. Location is walkable to the old city, which is good, and the parking lot is adequate, if not slightly tight. Was most disappointed in the age and condition of room for such a pricey stay. Definitely in need of some renovation.

We were on a tour in Northern Italy and stayed in this interesting town and this very pleasant hotel. The hotel is in a good central location. The staff is friendly and welcoming. The breakfast buffet has lots of delicious, fresh options. The rooms are clean and comfortable with good storage space.

We had a 2night stop over here to explore this beautiful town, the hotel is amazing from you walk through the doors, staff very pleasant and helpful the rooms were of a good size( we had the standard room) and spotless, we breakfast out in the front of the hotel in the sunshine rear of hotel has nice gardens an outdoor bar and restaurant and a nice pool didn't really want leave but giving the chance we will return..

This well-maintained hotel is absolutely charming! The rooms are spacious and immaculately clean. A bit old fashioned in a classy, elegant, and beautiful way. The mature, lush garden is a piece of paradise and offers respite especially if one is traveling for work. The staff are all nice and very helpful.

I give this hotel and its staff the highest possible rating in all categories. My husband and I stayed for 2 nights initially, in July 2022. The location is ideal--a short, tree-lined block from the train station. The property itself is elegant. The rooms are immaculate, with marble baths, large windows which open, excellent views and comfortable beds. (This became very important because of my unique circumstance described below.) The breakfast, included in the price of the room, was a sumptuous buffet of breads, pastries, sliced meats, poached eggs, yogurt, cheeses, fresh fruit and muesli. If one desires something not on the buffet such as scrambled eggs, the kitchen will serve it up in minutes. Room service delivers food on time and in ample quantities, beautifully presented. The price is very reasonable for the location, amenities and service. But the best feature of the Hotel is the staff. We came to Bolzano to participate in a hiking tour of the Dolomites. I became ill the day after our arrival, and the day we were to check out for the hiking tour. I tested positive for Covid and therefore was required to isolate for at least 7 days. (In Italy, one must isolate until they test negative.) This was the height of the summer season and rooms were scarce. Without prior notice to the staff, and with no reservation, they graciously allowed me to stay in our third floor hotel room for an additional 6 nights. They even gave my husband (who was asymptomatic and Covid negative) a separate room for the night, as he made plans to return to the US. The staff was outstanding during the rest of my stay. As I was unable to leave my room or have any in-person contact, I was completely dependent on the hotel staff. I could not have scripted a better response to every request I made of the staff, whether food, trash bags, fresh towels/sheets, etc. Before leaving, my husband thanked one of the young desk clerks for being so pleasant and attentive. Her response, in near perfect English, captured the essence of my experience. "Covid will touch all of us", she said. "We are treating your wife like we would want to be treated." This could represent the best application of the "Golden Rule" that I have encountered. I strongly suggest you stay at the Park Hotel Laurin while in Bolzano. I hope to return one day myself, to enjoy the Hotel and the wonderful people of that city.

The staff was lovely especially the maids and the waitstaff. The air conditioning was virtually non existent and even tho it was an exceptionally warm time we were told that the AC could not go below 23 degrees which made the Room quite hot Everything was clean. But the hotel rooms looked a little worn out

if you look for a brilliant stay in a blooming green landscape inmidst vinyards, castles and snow-coverd mountain tops, try Bozen/Bolzano in may. Hotel Laurin, right next to the railway station, offers the perfect fin-de-sciecle ambiente for grandious holiday with style. great breakfast, pleasant garden with pool, opulent bar and restaurant. you will want to come again! M.A.

Stayed here for three nights in the beginning of June 2022. When I first arrived in Bolzano, one week prior to my check-in date at the Laurin, I needed a place to leave one piece of luggage, while I was trekking/climbing the Dolomite mountains. The staff at the Laurin was kind enough to keep my luggage in storage for 5 days before my stay at the hotel. My room was spacious and well lit by a charming bay window. Aging of the place shows up on the light switches, A/C controls, as well as the scarcity of power outlets to charge mobile devices in the room. Bathroom is clearly of newer construction/renovation and very nice. Breakfast is top notch, with a huge variety of breads, pastries, eggs, cold cuts, cheeses and beverages. On my last night the A/C unit in my room stopped working. The staff acted immediately and upgraded me to a suite to ensure that I had a restful last night at the Laurin. I will definetely stay here on my next visit to Bolzano.

Hotel was incredible. Friendly staff always available to help. The food was great. The pastries were to die for. Close to everything. The concierge arranged everything for us. Rooms were pretty big. Never wanted to leave!

We stayed over Christmas and enjoyed every moment. Our room was wonderful and even had a walk in closet, what an incredible feature to offer! Staff at the hotel were very friendly and helpful. We enjoyed a hearty breakfast each morning and the coffee is superb. We had booked in to have Christmas dinner at the hotel and it did not disappoint. The menu was fantastic and the staff offered impeccable service. Location of the hotel is perfect to enjoy the beautiful town of Bolzano.

I got there around 9pm after a long day of work and about 3hrs driving. They gave me a better room (larger, with a great view) for free and a complimentary drink at the hotel bar. The bar, open until 1.00 am is cozy, classy, but not too formal. They have a good selection of alcoholic and non-alcoholic drinks (and an amazing Keller version of Forst beer), and snacks available until they close, including sandwiches, desserts, etc. You can make a dinner out of those. Perhaps because I was alone, and it was Sunday night, but the price was incredibly low for the offer.

A great hotel in a great location. It is built in the style of the Centenary period, very well maintained and tastefully renovated rooms. The service - especially in the restaurant at breakfast - was a perfect imitation of the atmosphere of the period.

Although lacking of smiling staff, lacking of greeting customers, lacking of warm welcome signs this old fashion hotel offers a lot of charm. Particularly the bar, the garden, the restaurant, the location. I will certainly return.

I was at Parkhotel Laurin for two nights for my trip to Bolzano. The hotel is in a central position just before the pedestrian zone of the old town and has its own parking, with discounted prices for guests. Just a few minutes walk from the hotel lies the city center with Walther Square, the Poricoes, the Cathedral. My room was spatious and quiet with a view on the Cathedral bell tower and the mountains. Insulation from outside noise was good, the bed was comfortable and the bathroom was good, too. In the room there was a boiler but only tea was provided - no coffee. I asked for coffee at the reception, and they told me that the hotel owner doesn't like the idea of coffee in rooms, so none was available. I think this is frankly quite absurd, I do not like the idea of a hotel owner to decide what I can and cannot drink in the room I'm paying for. Breakfast was good, with enough choices. Bolzano is a very expensive city, and Parkhotel Laurin is no exception: you get good service, for a very high price.