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Best Western Hotel Calleja Suites, Bogota

Carrera 21 # 127-68, 110121, Bogota, Colombia - See on a map
The Best Western Calleja Suites is ideally located in the center of Bogota. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Located in the north of the city the Best Western Calleja Suites becomes the newest property of the brand in Colombia. It is ideal for the traveler who visits the Colombian capital for leisure or business. thanks to its privileged location in the Calleja neighborhood, the modernity of its rooms and the warmth of its personalized service. Our suites are the perfect blend of modernity and functionality. added to that, we have a restaurant, TV room, large terrace and a team that is willing to provide the best service. All our rooms have a kitchenette and a sofa bed which will allow you to enjoy a comfortable stay in one of the best sectors of Bogota. TAX EXEMPTION LAW : According to the 2646 decree of the Ministry of Finance and Public Credit of Colombia, are exempted from payment of tax those foreign residents who purchase a plan or vacation package (accommodation + meals or any transfer) and present your passport at the hotel with corresponding migratory seals custom Colombia evidencing income due. This process is valid provided that the entrance to the hotel is in a period not exceeding 30 days of entering the country. According to Colombian law, they are only exempt from paying tourists that have VISA or permit TP-11 PIP-5 / PTP-5. Optional Hotel insurance fee of $3 USD per person per stay is not included.

Best Western

Hotel Calleja Suites




Hotel advantages

  • Restaurant
  • Complimentary full american breakfast
    Complimentary full american breakfast
  • Airport shuttle
    Airport shuttle
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
  • Multilingual staff
    Multilingual staff
  • Onsite laundry
    Onsite laundry
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Guest reviews

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based on 62 guest reviews
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Sleep Quality

"Value for money!"

Kolia0255, Christ Church Parish, Barbados 08/08/2019

Well worth it! Excellent staff that cares about your wellbeing and want to ensure that your stay is enjoyable. Location is perfect if your visit is a medical one or you plan to move around on foot. Good proximity to restaurants and malls.

calleja s, Manager at Best Western Calleja Suites, responded to this review
Dear Kolia0255 On behalf of the team at the Best Western Calleja Hotel, I would like to thank you for your comments; These motivate us to continue our service. Best regards, Andrea Galvis. General Manager Best Western Calleja Suites

"Steals from foreigners "

User 02/06/2019

I booked a couple of nights stay here and was disrespected by the hotel staff, who decided to charge me a tax levy that is only applicable to Colombian residents. Although I tried to explain what they should know, as it is their business, they still decided to harass me with this. I will never stay here again not recommend it to anyone. I am also reporting the hotel to the relevant authorities.

calleja s, Manager at Best Western Calleja Suites, responded to this review
Apreciado Mario, Lamento que su interpretación con referencia a la exención de los impuestos no sea clara, respetuosamente le recuerdo que en su condición de doble nacionalidad, el ser residente en el extranjero no le exonera a ser de nacionalidad Colombiana. Al mismo tiempo le recuerdo que el equipo del hotel, tan solo solicito un documento adjunto a su pasaporte ya que por normas a nivel nacional que no son de nuestro manejo, la Dirección de Impuestos requiere de los mismos para las validaciones pertinentes. (Decreto 297 de 2016, febrero 23). Le invitamos a considerar su postura, ya que nuestro hotel no es quien imparte las normas son la entidades descritas para tal fin, tan solo somos entes intermediarios al cumplimiento de la leyes. Aclarado esto, con el mayor de los gustos revisaremos las acciones de nuestro personal con referencia a este caso, así como se impartirán las indicaciones a que haya lugar, esperamos nos permita en una nueva visita generarle una experiencia diferente así como agradecemos su comprensión con referencia a las políticas y requerimientos del estado con referencia a la exención de impuestos. Usted es muy importante para nosotros, valoramos sus opiniones y comentarios. Al indicarnos cómo podemos mejorar, nos ayuda a ofrecer una mejor experiencia para usted y otros huéspedes en el futuro. Esperamos que vuelva a visitarnos pronto. Si necesita ayuda en el futuro, no dude en ponerse en contacto conmigo al 57 1 3004005135 o a nuestro correo Apreciamos la oportunidad que le pueda brindar a nuestra marca, que tiene a su servicio mas de 4.000 hoteles en el mundo. Atentamente, Andrea Galvis Gerente General Best Western Calleja Suites


_vergara_am, Trenton, New Jersey 28/04/2019

Callejas was a very good choice for my recent visit. Front desk personnel was very courteous and helpful. The room was very spacious for one person and it was well kept and equipped. Breakfast was fine, The fact that the building is on a one way street and a extremely busy street was a bit annoying. Best Western does well around the USA and overseas. I would recommend Callejas anytime.

"Great Hotel for a great price"

CarlosTCuracao, Curacao 26/03/2019

I was amazed how I was treated in the hotel they are very helpful and they will try everything to make your stay more enjoyable. I have stayed already about 6 times at the hotel and must say it was enjoyable.

calleja s, Manager at Best Western Calleja Suites, responded to this review
Dear Carlos, Thank you for you comments, We are pleased your stay has been nice. We wait for you for you next visit to Bogotá. Cordially, Andrea Galvis General Manager

"Amazing hotel in Bogota"

CarlosTCuracao, Curacao 11/10/2018

I had to come for a check and was booked by the Clinic that would treat me , and to surprise it a nice clean and cozy hotel either for business or for pleasure with great service and with a staff that gives amazing service beyond there call of duty just to make you comfortable. I have to give thanks to them all and a special thanks to Miss. Fajardo.

calleja s, General Manager at Best Western Calleja Suites, responded to this review
Dear Carlos, Thank you for completing the survey regarding your recent stay at our property. Your is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. On behalf of the team at the Best Western Calleja Hotel, I would like to thank you for your comments; These motivate us to continue our service. Thank you again for taking the time to complete the survey. We appreciate your loyalty. Best regards, Andrea Galvis. General Manager Best Western Calleja Suites


Cecilia3582, Asuncion, Paraguay 22/03/2018

In their website they said there will be complementary coffee in the room, when I asked about it the receptionist told me I have to come down for """more""" (???). I went down, but I told him I never got the complementary ones stated in their website and also welcoming guide - he said there was nobody who can help me with that. What a shame. On top of that there was only one towel for two people, I asked him for a second one and the receptionist said he will write it down. Well, then, here I am writing something down too. I paid in advance so I guess I will have to stay for the rest of my trip but I would never ever come back nor I'll recommend it.

calleja s, General Manager at Best Western Calleja Suites, responded to this review
Dear Cecilia, Our hotel regrets the inconveniences that were presented yesterday, I have been informed that your request is in your room. Please let me know if we can do something else for you. Best regards, Andrea Galvis General Manager

"Great place for a business trip"

Mel A, Greater London, United Kingdom 06/11/2017

I stayed here from Sunday to Monday. Both the neighborhood and the hotel were quiet and peaceful, allowing me to work from arrival until nighttime. Staff were incredibly friendly and supportive, especially given that I was quite stressed with work. There is no restaurant service available on Sunday but the receptionist had a few phone numbers of restaurants that did delivery. The hotel breakfast only offers filter coffee, and that would be my only minor point of criticism. The staff kindly guided me towards the nearest Juan Valdez coffee shop, which was a short walk away. Lunch (salmon) was delicious and they had a fantastic driver service, making sure I got to all my meetings and finally to the airport. The building is modern, the room was spacious with a good layout, and overall impeccable. I would definitely come back here anytime.

"Good hotel"

User 17/05/2017

The hotel is good, Good location (North), good service, nice people, clean space. I really enjoy my time in there, also they have confortable bed and pillows. Close to Reina Sofia Clinic. You can have free breadfast, what is so good if you have to work early in the mornig. Also you can get food so close and the Trasmilenio station is to blocks aways.

"New hotel, great location"

edc751, Miami 01/05/2017

This is a small hotel with great location if you are doing business in the north of the city, they have free breakfast buffet (limited, but ok) Rooms are ok, I changed my to a large one and that's a big difference. A lot of people use this hotel to visit the Reina Sofia Clinic, I asked them

"Quite, good location, good breakfast"

kikeadvisor, Bogota, Colombia 11/04/2017

I went the weekend of march 24th thru 26. I chose it cause I drove from armenia and they offer parking service for free. Also because of the location, which is close to stereopicnic l, the festival I went to that weekend. The service is good (not the best), the cleanness is very good, the building is fairly new and the breakfast included is very good also. The value you get for the price you pay is fair. If you plan to visit to go to local attractions I do not recommend it cause it is far from most of the visited places, otherwise I do recommend it.

"Caution : Stay away of this hotel"

picomba, Bellevue, Washington 04/03/2017

This is the worst experience I have ever had in my traveler life! I chose this hotel based on its location and trusting it was part of the Best Western chain. They don't have any qualify personnel to serve you with the basic hotel standards. The security man is the same receptionist, reservations manager, waiter and probably room cleaning service. No soap in the bathroom. Our first night was a nightmare. The alarms of the cars parked close by the hotel are a permanent concert. Then later, the alarms of the homes which surround the hotel joined the party. At six in the morning, the housekeepers started to scream each other in the hallway without any respect for their guests. We called the reception desk and the man said, he will tell them to be quieter. On the contrary, their tone was higher after our requirement. Breakfast, was horrible! They serve little pieces of fruit, cheese, bread, you feel you are in Costco getting samples of the food. Next day, we asked for two additional towels and the same man said, he couldn't send them because I already had two and the hotel has a Green-type policy. I explained I needed two more for my hair and my daughter's. He rejected to serve me. I was angry and asked him to have my check out ready. He was so pleased to do it. He never apologized or tried to please a customer. Of course, I couldn't complain to a manager, because he said he was the manager. Yes, this story sounds funny, but it is real! Extremely expensive for the poor service they deliver! I always go to a very nice hotel called Parque 97 suites, but I learned they had a construction project nearby, so I wanted to try this Best Western option. I really regret my decision. Of course, after this experience at Calleja Suites, I went to my previous hotel where I enjoyed two weeks of the best experience ever.

"Nice hotel "

ROBERT A, Fort Mohave, Arizona 30/10/2016

Nice spacious clean rooms. Continental breakfast included. Good value and good location in Usaquen. This was my second time there. Staff is friendly and provide car service anywhere you need to go. Room service is available.

"Perfect to stay while business trip"

User 20/06/2016

This Hotel is completely fine for peoble who are coming in Bogota for business. It does not have any charming thing, but rooms are big, clean, quiet. Staff is fine as well. The breakfast is more or less "international" , eggs, fruits, cereals from 6:30 a.m. to 10 a.m. The hotel is well located niot in the center of the business district but not that far, even if you can't get there walking, but with bus or taxi. The terrasse is very cool, but absolutly not arranged, there is nothing properly on the roof.

"As good as the pictures"

Dave H, Rochester, Minnesota, United States 14/05/2016

This is a small, out of the way hotel that hardly looks like a hotel on the outside. In fact, it would be easy to miss is. Traffic is terrible here as it is in much of Bogota. They have a parking garage, but we just took taxis all week. Our bed and our room was very comfortable. There were a few small issues that Americans might not be used to. First, there is a coffee pot in your room but you have to bring your own coffee pods. Also, no coffee cups in your room. You have to ask for those. It took a while to get used to the fact that they don't provide bottled water because the water in Bogota is clean and drinkable right out of the faucet. The shower overflowed onto the bathroom floor. Toilet didn't flush well - took two flushes even with just urine. But the room was very clean, very big, the WiFi worked very well. It was a very nice King Sized bed - and the room looked the same as the pictures on the website. But the best thing was the cost. Less than $55 US per night for the Jr. Suite. We booked through but they don't take payment - you pay at the Hotel. But the cost at the hotel turned out to be even less than what we were quoted through We will stay here again when we come back to Bogota. The breakfast was the greater disappointment. It was just OK. They may check the room once and a while and then you can get coffee. Not great choices and usually out of the hot food like scrambled eggs. Twice we had to go to the front desk to get them to come out because the people who work in that areas stay back in the prep room and don't come out. We were out of dishes to even eat on at one point. Maybe that is common in Colombia, but by American standards this would have been substandard.

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.