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Best Western Premier Hotel Lovec, Bled

4.0/5  - basé sur 578 notations.
Ljubljanska Cesta 6, 4260, Bled, Slovenia - See map
Best Western Premier Hotel Lovec - Best Western Premier Hotel Lovec The Best Western Premier Hotel Lovec is ideally located in the center of Bled. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Discover this modern, new hotel in Bled, Slovenia offering intimate accommodations overlooking Lake Bled. The new 4-Star Best Western Premier Hotel Lovec provides guests with deluxe modern accommodations in an intimate, relaxing setting surrounded by beautiful environs. Located in the center of charming Bled, the hotel is surrounded by a variety of outdoor activities including hiking, biking, rowing and skiing. Each well-appointed room at the cozy, full-service Best Western Premier Hotel Lovec features cable satellite television and mini-bar. Rooms offering breathtaking lake and mountain views are available upon request. Guests are welcome to enjoy a complimentary full breakfast each morning and relax and rejuvenate in this Bled hotel's indoor swimming pool, whirlpool, saunas and massage & beauty parlor. Other hotel amenities include an on-site restaurant, sweet shop, pub and conference facilities that can accommodate up to 100 guests.

Best Western Premier

Hotel Lovec

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Hotel advantages

  • Restaurant
    Restaurant
  • Indoor pool
    Indoor pool
  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
  • Massage services
    Massage services
  • Onsite laundry
    Onsite laundry
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 580 guest reviews
NOTE ISSUED
Excellent
205
Very Good
272
Average
72
Poor
18
Terrible
13
REFER TO NOTICE
Business Business
42
Couples Couples
307
Family Family
106
Friends getaway Friends getaway
58
Solo travel Solo travel
29
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"An average Best Western Hotel"

3
08/11/2018

This Best Western has a lot going for it. For one, we had a view of the castle and lake from our room. It was really nice to sit on the lawn chairs, sip wine and eat a little chocolate and enjoy the scenery. There's adequate parking for one's vehicle. The hotel is in a nice location. It is 2 blocks away from the "Information Booth" for the area and the lake boats. On the other hand, the front desk clerk, the one breakfast staff and house keeper seemed to be stressed. It all seemed to be from a lack of help. The air conditioning didn't work in our room. Thus we had to open up the door which allowed mosquitos to easily come in. In the evening, at least 3-4 tour buses full of patrons would arrive. In the morning at 0800, we would go to breakfast and most of the food was eaten by the tour bus patrons. It seemed every table was dirty and the only one breakfast staff member was working to restock the food and clean-up all the tables. We had dinner at the restaurant in the evening and it was excellent. Highly recommend.

"Bad start, got better"

4
08/11/2018

We booked our stay at this hotel through Expedia and paid extra for a room with a balcony view of the mountains at Lake Bled. Well whilst in Ljubljana I looked at my confirmation email from the hotel and couldn't see mention of this view... so I emailed the hotel who said they couldn't guarantee a view and there wasn't anything they could do! So we contacted Expedia who rang the hotel for us and got them to move us to the room we'd paid for! We shouldn't have had to do that, the hotel should've fulfilled the booking we paid for in the first place! Overall the hotel was nice, it was clean, the view was good, the location was very central for access to Lake Bled and the reception staff were helpful and friendly. The hotel also had a really good breakfast and provided really good gluten free options.

"Great Location"

4
28/10/2018

We were here for 2 nights in mid-October and found the hotel to be convenient to walking to the lake, restaurants and shops. We were a little disappointed with our view - it was of the back parking area. We were with a tour group and were expecting much better rooms considering how many tours are booked for this location. Not much interaction with hotel staff. Not much to do in the town other than go to the island and walk around the lake.

"Great location! See photo for view from our bedroom."

3
27/10/2018

Spacious room with closet and very comfy bed and pillows. Lighting was excellent, including in the bathroom. Speaking of the bathroom there was Kleenex (first time in 4 weeks of travel) AND a make-up mirror!!! The shower was miniscule and the shower head would not stay up on its bar and kept slipping down to about mid chest level. This is a housekeeping issue which is the main problem for the hotel. The rooms are clean but not well maintained. Besides the shower a towel bar was broken in the bathroom, the jacuzzi didn't work properly and we couldn't get the TV to play. Also the hallway carpeting is DUSGUSTING. The stains are awful. Carpets clearly need to be replaced. Breakfast buffet is extensive. The highlight of our stay.

Kompas_Hoteli_Bled, Sales Department at Best Western Premier Hotel Lovec, responded to this review
Dear guest, thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are very proud of our breakfast, because we use and serve local and organic products and we are very glad to hear that you've appreciated it. We have also noted your comments regarding the bathroom and carpets (for which we are fully aware that need to be replaced and we will start to work on it very soon). Thank you once again and hope we will be able to host you sometime in the future. Ana Kajin, Sales Department

"Lovely views, ideal location"

5
23/10/2018

Great- location, breakfast, room size, check in, everything was perfect but the best was the view of Lake Bled! Very pleased with our choice. Reasonable and very enjoyable. Easy access to the lake and town. Staff extremely helpful and knowledgeable of the area with lots of good recommendations.

Kompas_Hoteli_Bled, Sales department at Best Western Premier Hotel Lovec, responded to this review
Dear Julia, thank you so much for such a nice review. It is nice to hear that you liked our hotel so much. We hope, you will visit us again and wish you all the best. Simona, sales department

"Unhelpful staff in average hotel"

3
17/10/2018

I stayed here one night last 2 weeks with only one reason. It located opposite to my tour (Triglav) office. For my opinion, Pro: Free car parking, good buffet, location( not too far to the lake but not close enough to see the lake clearly), average price Con: Poor reception services ( unfriendly, unhelpful, collect money only), old decoration hotel. Overall, I don't recommend this hotel to anyone who need good services and helps from the staffs.

Kompas_Hoteli_Bled, Sales department at Best Western Premier Hotel Lovec, responded to this review
Hello, Thank you for your stay in our hotel and your review. We are happy you liked the good location of our hotel and the food. We are giving much attention to have local products by the breakfast and also dinner. We are very sorry that you had a bad experience with our front desk. We already informed our front desk manager to check the situation. We strive to be professional but in a kind and nice way as it should be on the front desk. We hope, we will have the opportunity to prove that we can do better and welcome you again in our hotel. With best regards, Simona, sales department

"Hire more housekeeping staff"

3
15/10/2018

Good location and food. Housekeeping was poor. Hire more cleaning staff! Amenities given for first night should be given every night since price is the same. Loved Lake Bled but would go to different hotel next time. Room too warm. Tried sleeping with window open but street noises were too loud. Couldn't get air conditioning to work properly.

Kompas_Hoteli_Bled, Sales at Best Western Premier Hotel Lovec, responded to this review
Dear Sue, Thank you for your review. Now we are in the part of the year, when the temperatures fluctuate, so because of that, we have already turned on our heating system. I would like to apologies for all issues regarding the cleanliness of the room and feel really sorry we did not fulfil all your expectations. Thank you for a nice review regarding our breakfast and location. Best regards Ula, Sales department

"She said five"

4
03/10/2018

Wonderful hotel centrally located in a lovely city. We enjoyed the room, the food, and the staff. My only complaint was no facial wash cloths but judging from our European tour, that seems to be common place. Loved this place.

Kompas_Hoteli_Bled, Director of Sales at Best Western Premier Hotel Lovec, responded to this review
Dear Ron! Thank you for your kind words, we are delighted to hear you enjoyed your stay - that is what we are striving for. You are welcome to come again, if you ever wonder around these places again. Regards, Andreja Palhartinger Sales manager

"Find another lodging"

2
03/10/2018

I'm surprised by the positive reviews here as this hotel is in desperate need of renovation. We paid way too much for an inferior stay. I had booked a "suite," which turned out to be two bedrooms in the older part of the hotel--without a "living room" as advertised. The room was musty and ancient; the air conditioning was noisy and ineffective; and the bathroom didn't have a shower curtain so the room got soaked when you showered. We had a small balcony and a peekaboo view of the lake and island and the castle. The worse part was the public area carpets and furnishings, all stained and soiled. Service was also weak: we had to wait about 10 minutes for someone to come check us in; one night we asked for a pizza restaurant recommendation and the young lady with "student" on her name tag said such and such pizza place is supposed to be good. The general manager emailed: "We are aware of current situation with our carpets and renovation is for sure part of next APEX plan." That's good, but in the meantime, find somewhere else.

Kompas_Hoteli_Bled, Director of Sales at Best Western Premier Hotel Lovec, responded to this review
Dear Mr. Chirk! Thank you for your review and we are very sorry to hear you were not satisfied with your stay. We have different kind of suites in hotel Lovec and you were assigned the family suite. The suite is located in the old part of the building, which was originally an old restaurant and pension. But the rooms were all completely renovated when the hotel was rebuilt, just the different kind of furniture was picked for the original part of the hotel - darker one. The balcony in this room is of course smaller, but it is due to the historical legacy of the building which dates back to 1900s and is not to be changed. Some find this fact a little romantic. As our manager explained, we are aware of the condition of the carpets in public areas and we intend to fix this during winter and low season time. We are once again sorry, your expectations weren't fully met and we hope you will revisit one day and we will be able to better the first impression. Thank you and regards from Bled, Andreja Palhartinger Sales manager

"Not Great Western Premier"

2
28/09/2018

The best thing about this hotel was the receptionists who were very helpful. The hotel was tired. Hall and passage carpets were dirty and in the five days of our stay not vacuumed. Our view was of a supermarket car park so avoid first floor rooms as the balcony was also very dirty probably from exhaust fumes. The indoor pool environ was not the best, no foot bath and shower cubicles were open with no curtain or door to separate the sexes.

Kompas_Hoteli_Bled, Sales department at Best Western Premier Hotel Lovec, responded to this review
Dear Brendabumps, Thank you for the review of our hotel. I am truly sorry to hear how dissatisfied you were with your stay and cleanliness. I'm sorry to hear the rooms weren't up to the standard you've come to expect from us. I have personally addressed this with our housekeeping staff to ensure this won't happen again. Our hotel is indeed not a recent establishment. We are well aware of the importance of constant improvements and renovations and we can assure you comments such as yours are taken into consideration in the preparation of our plans for future investments. Once again, we regret the fact your stay with us was anything less than completely satisfying. Wishing you all the best in your future travels, Best regards, Marinko Sales department

"Stylish, upmarket hotel with suites"

5
27/09/2018

19 of us stayed here as part of a touring holiday of Slovenia. This hotel is part of the Best Western hotel chain, and is rated by them as a Premier hotel (i.e. their top quality hotel). It is certainly very stylish and the rooms were all large suites, complete with own kitchen and dining areas, plus a large bedroom and large bathroom. Very plush. At least a 4 star. Maybe higher. It is only a short walk (5 mins) from the lake at Bled. However, the roads here are rather steep for those with walking difficulties. Excellent selection for breakfast. Very clean. Helpful staff. All wonderful, however, read my separate review of their evening restaurant The Grill, which is horrible. But plenty of other good restaurants nearby to dine in.

"Nice hotel"

4
25/09/2018

Stayed here 3 nights as part of our package holiday. Lovely double room but the shower was a small cabinet so be careful you don't knock the on/off lever as I did which turned the temperature to red hot ?? the TV was so difficult to work with 2 remote controls ?? breakfast was reasonable but hit and miss whether there was any food left and the tables weren't cleared quickly. Nice enough though and a few yards from Lake Bled. Complaints were dealt with quickly and efficiently though.

"Nice outlook"

4
25/09/2018

The rooms are of average size and have nice big windows opening onto balcony with seats, The bathroom lacks places to set things down and I found access to the shower, over steep-sided bath hazardous. There seems to be some issues regarding cleaning - the rooms were not done till late in the day and then rather superficially. The carpets in the public areas were very unpleasant. Breakfasts are good but some people found the evening meals less satisfactory. Be careful that meat is offered per 100 gms and not as a dish. The bill can become very high!

"Comfortable hotel in great location"

4
12/09/2018

We stayed here for 3 nights during our visit to Lake Bled. Very nice, clean, comfortable hotel with an elevator. Wonderful breakfast included in the stay. Easy walk to the lake and restaurants. The only negative is lack of parking if you are arriving by car.

"A great week in Bled"

5
23/08/2018

The staff were great. Breakfast was wonderful - fresh, varied and of good quality. The location was good for us - close to the lake. They had free parking though we had a large car and it was quite a squeeze. We took a family room which was large and comfortable (though no view). It had a nice hot tub in a big bathroom. The pool was small but good for our purposes. The only comment I had for them was weak a/c in our room.

"Memorable Stay in Bled at Hotel Lovec"

5
19/08/2018

My family stayed at Hotel Lovec for a week in August celebrating my wife's birthday. We had taken two Lake view rooms on the 3rd floor. Every morning we woke up to amazing views from the hotel balcony. Very close to all the best attractions in Bled around the lake. Awesome breakfast spread. Pool, Jacuzzi, Sauna and spa were fantastic. When we came back from our day trip on my wife's birthday, there was a bottle of champagne left with complements by the hotel management. That was an amazing gesture. Hotel staff were helpful and courteous. Unfortunately didnt try the Grill restaurant and so i cannot comment on that. Otherwise, I would recommend Hotel Lovec to any one visiting Bled.

"Wonderful short stay at The Best Western"

5
15/08/2018

Stayed at this hotel for one night and I have only praise for it. Initially we had booked a standard room but on our arrival we were upgraded to a deluxe room. Room was spacious, clean with a bathroom and a separate massage tub adjacent to the balcony. View of lake bled was to die for! Aircondition worked well. Breakfast was excellent with lots of choices. Wish we could have stayed for a couple of days.

"Very good, but pricy and weird bathroom"

4
09/08/2018

This hotel is fine with great location, about 100 meters from Lake Bled. The breakfast (included in the daily rate) was very good. The hall is weird, with several entrances and two staircases/elevators. It was hot as if the air conditioning could not do its job for some reason. Room was medium sized. Bathroom was way to small, with a wall between the sink and the toilet; tub was badly positioned, too high and had a half glass that it was dangerous, in my opinion. The most interesting point was that the sink had the drained closed and there was no way to open it. I had to call reception to have it fixed, and the ‘repair' was done quickly. Hotel has an indoor above ground swimming pool on 2nd floor. Good hotel, excellent location but badly designed bathroom. Not sure about other prices but I found that 250 canadian dollars was a lot.

"Great Location!"

4
09/08/2018

My room was on the 1st floor (one up from Ground Level and Reception. Elevator and stairs conveniently located.Air conditioning didn't really do much - only a fan really. The room and bathroom are very "cozy" as in only just big enough (although one other I glimpsed seemed quite a bit larger) No tub, shower only - a very small corner affair. Closet is ample with a safe and shelves. Hangers not removable making hand washing of clothes a creative undertaking. There were plenty of nice, fluffy towels. There is barely enough space to set up a laptop on the "desk". There is a refrigerator full of drinks to buy and 2 complimentary water bottles for the entire stay. Bench for suitcase is inconveniently placed behind a completely unnecessary door from the entry hall to the bedroom area. The buffet breakfast was wonderful with so many good choices of local foods and fresh fruits. Slovenia seems to have the biggest bell peppers I've ever seen. There is enough variety to please everyone. The area is completely walk-able with lots of restaurants, shops and walking paths. The rooms never got cool - always warm despite calling for an engineer. The maid kept pulling out the card from the electric slot so that didn't help, either. Some rooms may have had a lake view, mine faced west and did not (higher up it might have). There was a balcony but leaving the door to it open would not have helped as afternoons were in the 90s. While the towels are large and fluffy there were no wash cloths although on the last day I did find an over-sized (cut down?) hand towel in my day's delivery and used that. The beds were good, the floors were hard surfaces. It looked clean but there was one sticky spot that never did get tended to by the maid which made me wonder what actually was being done. Beds looks straightened, not made. The location of this hotel is super! The reception staff will happily lend you walking sticks free of charge although they didn't seem to know anything about them (like they should be the right size). One in my party even borrowed an adapter. Really I'd stay here again, happily.

"Very central, excellent breakfast"

4
09/08/2018

The hotel is located very central. Parking spaces are limited. Reception was very supportive. Rooms are clean and nice, good swimming pool. Some rooms have lake view. Breakfast was outstanding, simply great - the best one we had on our 2 weeks trip.

"Fantastic breakfast"

4
08/08/2018

Breakfast is included and it is excellent. Lots of choice. Very fresh and probably organic. Home made yogurt, jams, etc. local cheeses. Our room was fine with great air conditioning. Our friends room's air conditioning was anemic which made for an uncomfortable stay in the heat wave.

"Comfortable, great location even though it is not front row"

4
05/08/2018

We found this hotel ver comfortable. It is two blocks from the lake and has a somewhat obstructed view of the lake (for the rooms that face the lake). It has free parking in front, though it is first come first served. Only bad aspect was that we found that the cleaning of the room was not thorough.

"Great Position and awesome breakfast!"

4
02/08/2018

The parking is very tight and limited, they have an underground garage but it seems that this isn't used? The staff in the hotel are very friendly and helpful except for one, and she rather ruined our experience. We had lunch in the grill room and enjoyed it so much, and were so well looked after by the young waitress that we decided to eat there at night. The evening waitress was a middle aged woman with long, lank mousey hair and was clearly hot, bothered and not enjoying her work. When laying the flatware she literally threw it onto the table, and we had to set it ourselves. One of our party didn't feel too good and asked if the chef could make him an omelette. The waitress said "Only what is on the card" she wouldn't ask the chef even after it was explained that the person wasn't feeling too well, she didn't care! One bad apple........

"Great Hotel"

5
17/07/2018

This hotel is very clean and affordable. Sits on main road but not directly by lake, but still within walking distance. The rooms are comfortable and has balconies. Friendly staff and service. Really great breakfast. Many restaurants and shops nearby. Ideal spot.

Kompas_Hoteli_Bled, General Manager at Best Western Premier Hotel Lovec, responded to this review
Dear Micheline990, thank you very much for your stay and for a review of our services and our hotel. we are glad you enjoyed your stay with us. Sincere regards, Tine Brodnjak General Manager

"Lovec Restaurant"

4
06/07/2018

I have only been to Lovec restaurant but i was really impressed by the steaks they serve.I could not eat a steak today but My king prawns salad was also really tasty.The beer was cold and good and view was impressive.Definitely recomand if you are in Bled sometimes.

Kompas_Hoteli_Bled, General Manager at Best Western Premier Hotel Lovec, responded to this review
Dear Mr. Alexanndru D, thank you very much for your visit of our restaurant and for a nice feedback. We are glad you enjoyed in our cuisine. Best regards, Tine Brodnjak General Manager

"Nice hotel near the lake"

4
04/07/2018

We stayed at this hotel for one night in May 2018. The hotel is located very close to the lake. The free parking outside the lobby of the hotel has very limited spots and these get filled up very fast. We had to park in the garage located below the hotel. Here most of the good spots are reserved and the ones available have to be handled very carefully, because of lack of turning space. We were given a small suite ( as we had asked for triple occupancy) with a living space and a bedroom. The sofa was converted to the third bed. The rooms were provided with a safe, mini fridge, complimentary WiFi. The air conditioning system worked well. Initially the bedroom had a strange odor, but the reception staff took care of it. The breakfast spread was adequate and service good. The staff as the reception was friendly and helpful. All in all a good stay

Kompas_Hoteli_Bled, General Manager at Best Western Premier Hotel Lovec, responded to this review
Dear DR_DD, thank you very much for your stay in our hotel and thank you for a review. Sincere regards, Tine Brodnjak General Manager

"Not clean"

3
30/06/2018

Unfortunately the cleaning staff did not visit our room at all on the first day and the second day the towels were removed but not replaced. The electricity was erratic owing to a faulty light switch, we think. The receptionist did her best but seemed to have no support. No sign of management. The meal in the restaurant was a bit weird, steaks and fish were sold by weight so the fish we ordered had to be divided by three people. My husbands steak was enormous but he managed to eat it!

Kompas_Hoteli_Bled, General Manager at Best Western Premier Hotel Lovec, responded to this review
Dear Harry S, thank you very much for your visit and for a constructive review. I would like to apologise for all issues regarding the cleanliness of the room and really feel sorry we did not fulfil all your expectations. Sincere regards, Tine Brodnjak General Manager

"Central and comfortable"

4
23/06/2018

The hotel is in the heart of Bled, just next to the tourist center. Walk to the lake is only 3 Min. Breakfast is very miscellanous and of local products. The rooms are well equiped and WiFi is easy to connect. Really to be recommended for a mid range budget

Kompas_Hoteli_Bled, General Manager at Best Western Premier Hotel Lovec, responded to this review
Dear Jowe23, thank you very much for your stay and for a nice review. We really appreciate it. Sincere regards, Tine Brodnjak General Manager

"Nice hotel, but service in some parts sucks"

3
22/06/2018

Liked the hotel and its amenities. No discussion about that. Bad experience: Went to the bar in the evening for a night cap with 3friends and didn't get served for 30 minutes. Signalled the waitress a few times and finally left. She was clearly working but chatting with other customers doesn't do it.

"Breakfast "

5
19/05/2018

Hotel near the lake. Went there for breakfast although we wasn't staying in the there. Fresh tasty breakfast with a lot of items to choose from for €10 p/p. Worth going if you didn't book bed and breakfast

"Good Hotel ideally situated "

4
18/05/2018

We enjoyed our three night stay here. The hotel is very well situated to explore Bled and surrounding area. Our room was fine with a very comfortable bed. Breakfast had plenty of choice. It's good value and would recommend it.

"Not quite what it should have been"

3
17/05/2018

On arrival my girlfriend and I were shown to our rooms only to discover that her 'standard' room was next to my first class lake view room, both the with same views. After I made a complaint that if my girlfriend had got an upgrade why hadn't I? The long and short was that after my complaint they did upgrade me to an upper floor. Once again single ladies get the raw deal. What do you have to do to ensure that you get the room you have booked when you are a single lady? Breakfast should have been good, but on two occasions they failed to replenish the scrambled egg and croissants.

"Two Days in Bled"

5
24/04/2018

Every part of the offering in our recent stay was excellent. The staff were universally friendly, knowledgeable and helpful. The food was remarkably good, separate review refers, our room comfortable, and secure underground parking for our car.

Kompas_Hoteli_Bled, General Manager at Best Western Premier Hotel Lovec, responded to this review
Dear Mr. Harry, thank you very much for your visit. We are glad you enjoyed your stay with us. Always welcome when deciding for your stay in Slovenia and in Bled. Kind regards, Tine Brodnjak General Manager

"4 Nights with wife & 2 kids"

4
21/04/2018

We really enjoyed this hotel, we had 2 bedroom on the 3rd floor with a nice view of the lake. Beds were comfortable and the room quiet. The wifi met the tough standards of our 9 & 14 year old, so that was also a plus! There was plenty of variety in the breakfast along with local food. Tea, coffee, and the food offerings were good quality. We ended up eating dinner in the restaurant and we all found our dinner fantastic. We were there on off season, but the spa area good use a bit of update and it was hard to tell when / if it was operating. Overall, great location for Lake Bled and comfortable.

"A very comfortable hotel"

4
16/04/2018

This hotel is very comfortable and very friendly. The room is good and the breakfast has many quality, with lots of variety of food, and jams. The stafff is very professional and friendly. The only thing that We didn't like was the temperature of the room. It was to hot, and we couldn't regulate the air conditioning. The location is also good near to the lake.

"Good location with excellent breakfast"

4
03/04/2018

I stayed at this hotel for 1 night during my trip for Lake Bled. The room condition is good and clean. Bed and pillow are comfortable. Beakfast is excellent, plenty of choices of food and dairy product. I highly recommend this hotel in term of price, condition and location.

"Pretty good for a Best Western....close to the lake and local shops"

4
23/01/2018

I always vowed that I'd never stay at a Best Western ever again after a bad experience years ago in Penticton, Canada. This hotel and staff was good. The front desk staff were helpful. The rooms were really good. They were finished in a maple type of finish, lots of storage room. Table and chair and tv. Small kettle with tea provided. Good sized bathroom and comfortable beds. Sliding door to outside which was nice to let some air in once in while. Clean and comfortable and well located near the lake. A good sized safe and free wifi. A decent selection at breakfast. Would recommend and stay again.

"Good hotel"

4
10/01/2018

Hotel is central a couple of minutes from the lake. Room was near perfect bed was so comfortable Breakfast very good can't understand the complaints on that an the half board dinner was brilliant best mashed potatoes I've tasted Reception staff were a bit miserable didn't feel welcome at all. Waiting staff were much more pleasant. Was gonna give it a 5 but due to the view sorry it's a 4. Booked a room with balcony with a view of the lake saw the photo and thought yep that's the view I want. Yes I know hotels tend to doctor there photos but this was a bit much. The view was of the lake. The view we had was of the car park/shopping centre with the lake in the background. We were also on the 3rd floor so no idea where this photo was taken. So best western not impressed

"Very dissapointing "

1
16/12/2017

I have been staying in this hotel for 13 years now. This used to be nice hotel with professional staff and best grill far around.) The location is great, central. So for our family, staying here always brought moments of joy. However I have noticed huge dropp of standard on all segments. Food is terrible. Diner served cold and extremly poor choice without taste, breakfast served on paper, cheapest salumis (meat cutter) of worst kind, (foto attached). Hair in the food. Kitchen chef and kitchen staff not presented at all !!! Without supervision of any kind. I have never seen something like this. To make situation even worse on reception desk they have extremly rude staff not qualified for working with people. I would point out names but young lady did not have name attached nor was dressed in uniform according to dress codex. This hotel needs staff meating and managment visit as soon as possibile. Because dear staff members of Hotel Lovec, kindly note that when guests start leaving you after 13 years than you know something is seriously wrong with whoever supervised working process in your hotel. Just because most of your guests are guests that are visiting biotherapy sessions in your hotel led by best team for bioenergy in whole Europe Domancic team doesn't mean you can treat us without respect. After all all your services were paied very expencive as it sould ve for 4 stars hotel.

"Ok stay, Hotel nice, not much of a view... staff was aloof.."

4
12/12/2017

I mostly liked this hotel although the staff could use some "hospitality" training. Hotel - Nice modern hotel and lobby. Although you don't really get a view as it is is a couple block from the lake. But for the most part not bad. Room - Nice, modern although like most Hotels, they could learn a little bit about having power outlets so you don't have to rip apart the room to plug in your phone. Also we had a 2 room suite, but there was no TV in the bed room.. Kinda weird. Location - A couple blocks from the lake. Mostly parking lot views. Staff - I'll be kind and say aloof. My wife is not kind and thinks they were rude. Restaurant service was lacking.. Breakfast was just ok.. Bottom line - I'd stay here again as I liked the hotel.. Just hoping they get a lesson in hospitality before I come back :)

"Nice stay and good location"

4
27/11/2017

Great location for short walking distance to Lake Bled. Comfortable room with the view of lake Bled from the balcony, air-conditioning, and well equipped. Breakfast was good with varied choices. There was limited parking lots.

"Beautiful! "

4
21/11/2017

Fantastic hotel in a brilliant location!! So close to the lake and lots of restaurants and a few bars near. The staff were very helpful at the hotel and the morning buffet offers a large selection. I'd definitely come back to this hotel!

"Excellent"

5
07/11/2017

A wonderful hotel in Bled, close to the lake. The food served was very well prepared and tasty. The children did realy enjoy the hotel pool, me and my wife enjoyed the sauna. Some rooms offer a beautiful view over the lake.

"Excellent "

5
02/11/2017

Wonderful hotel staff polite rooms of a high standard and clean. Facilities of pool and saunas a bonus. Close to lake and easy to access church and castle. Some good local restaurants. Very clean streets and worth booking castle restaurant for panoramic views food also excellent

"Dancing Holiday."

3
26/10/2017

The bed was pulled up but never made , floor was never swept or mopped, stayed for a week, twice in that week we didn't get a buffet , not enough people in hotel , but we paid for buffet choice not good enough.

Kompas_Hoteli_Bled, Front Office Manager at Best Western Premier Hotel Lovec, responded to this review
Dear guest, Thank you for the review of your stay in our hotel. Although we are truly disappointed to hear how dissatisfied you were, we try to make the best of criticism such as yours in order to make improvements. Truthfully, we normally only receive positive feedback on the cleanliness of our guest rooms, but your comment has certainly been duly noted and forwarded to Head of Housekeeping, who will be sure to look into the matter. Regarding the dinner, due to low occupancy there was a served menu instead of buffet twice during your stay. We decided to do so to keep food quality on a high level, otherwise food at the buffet would get cold at such a low number of guests attending the dinner. Kind regards, Rok

"Honeymoon destination "

5
25/10/2017

We had an amazing honeymoon stay at the hotel lovec. It was in a great location. Close to many different restaurants. The hotels breakfast was great and had a good variety of hot and cold foods. The staff were extremely friendly and always happy to help with any questions. The spa was lovely and never busy. The swimming pool was a little bit cold but it was welcomed after the hot saunas. We had the deluxe suite, this was so comfortable and had incredible views of the lake. The jacuzzi bath was very comfortable and was the perfect way to end each day. I would recommend this hotel highly

"Easy stay"

4
22/10/2017

Did indeed have a lake view from the lake view room, but being on the second floor, the view was not amazing - I would suggest asking for a room on a higher floor. The staff was very helpful and the breakfast was diverse and delicious.

"Happy Ending ...."

5
21/10/2017

We originally started at Hotel Kompas with possibly the worst 2 rooms in the hotel, but thanks to Jana at Hotel Kompas and Rok Kaspar at Hotel Lovec we ended up with one of the best rooms with a view to boot ..... Rok went out of his way to make us happy with a very nice room. Thank you so much for your extra efforts - we greatly appreciated the excellent customer service --- we will definitely go back to Croatia and Slovenia and will stay at this hotel .... thank you again

"Best Eastern?"

4
12/10/2017

This was a nice surprise for us. Although we did not spring for a lake view room, other factors stood out to make this hotel memorable. First, it had a beautiful and clean pool, spa and sauna facility that was easily not used much. Second, the breakfast was varied and better than average. Also, although located on a busy street, our room was very quiet and clean. We were also easy walking distance to Lake Bled and all of its attractions. With one exception, the staff was invariably friendly and helpful, and went out of their way to get us to the airport at an ungodly hour with a breakfast sack to go.

"Pleasantly surprised "

4
09/10/2017

We booked this hotel because it was a good price and it had spa facilities. I was very pleasantly surprised of how luxurious it felt. Light & airy with new carpets in the hallways. All very clean and well maintained rooms and communal areas. There were 6 of us in our party & we all commented on how comfortable the beds were. Breakfast was enjoyable. Not too busy whatever time we went down. Lots of choice and all very tasty. We tried some of the locally produced breakfast items, I particularly liked the homemade butter. The pool, jacuzzi and saunas were clean and never busy. It was like our own private spa. I would recommend this hotel and would stay here again if I'm ever back in Bled.

"Comfortable Hotel, great location"

4
03/10/2017

Just a few minutes walk from the lake edge, we found this a very welcoming hotel. A lovely room with a lake view, comfortable sleep and an excellent breakfast. Having the pool to ourselves for three nights was a bonus. Well worth looking at this hotel if you are visiting Bled.

"Average hotel"

3
29/09/2017

I struggled trying to open the doors to the balcony then was greeted by a view of a supermarket car park and a lovely smell of diesel. Best ignore that and look further to see the lake! We had a terrible meal our first evening served by an elderly waiter who couldn't care less. Maybe he is due to retire soon? Other diners were complaining too. We shouldn't have paid really, we certainly wouldn't have accepted that standard in the UK! We ate out after that. The hotel was clean though and I had a very good Thai Massage. Had to ring reception for them to "put the sauna on" which seems a bit odd. It was fine though once it had warmed up! Breakfast was ok, nothing special. This was the only hotel we stayed in during our tour of Slovenia that supplied a kettle and some teabags, so they have earned a brownie point for that. The best thing really was the free car parking!

"Fine facilities, comfortable and great location"

4
26/09/2017

We thoroughly enjoyed our stay at Hotel Lovec... while visiting Lake Bled. The breakfast, Pub and dining areas were top-notch and the staff more than professional. The location was superb as well, with only a hop-and-a-skip to the lake and a nice pathway around. Highly recommend!

"Nice hotel! "

4
19/09/2017

Enjoyed our stay in the Best Western Lovec. We had a bit of rain over our stay in Bled so enjoyed coming back cold and using the spa! The rooms have everything you need. The breakfast is quite nice and if you're lucky may include Bled cream cake! You can see the lake from the room but it's not the best view. If you are looking for a really good view there are some hotels right on the lake.

"Good 4* hotel - Astonishing location which a street come betwee the hotel and Lake Bled."

4
08/09/2017

We have arrived the hotel around noon, the reception told us, check in only at 14:00. I asked her if she can get us a lake view room, she told us will try. we left to Ljubljana until the room is ready. we came back at 18:30 to check in, was another person at the reception, she gave me a key for room in the first floor, I was in shock, it was a parking lot view, I returned to the reception asked her if she could give me better view, she said I can not provide you with other room, then I sat in the lobby and demanded to speak to the manager, in a few minutes he came and took me to check two rooms one on the second floor the other on fourth floor. I took the second floor room which has a nice view.

"Pleasant stay"

4
06/09/2017

We stayed in the hotel for 3 nights. The hotel is very good located, only a couple of minutes walking distance from the lake. There is a swimming pool, hot tub, sauna and a steambad included in the room price. You can use a bike from the hotel for 2 hours for free. The parking lot in front of the hotel is not that big. Rooms are clean with enough space. Breakfast buffet is good, plenty of choice. You can go to the buffet till 11 am. We went one day at 10 am and they didn't replenish what was out. That was too bad.

Kompas_Hoteli_Bled, Guest Relations Manager at Best Western Premier Hotel Lovec, responded to this review
Dear Mrs. Virginia, Thank you very much for taking your time and publishing your review of our hotel. We are very pleased you enjoyed most of the features of the hotel and we appreciate you bringing our attention to the inconvenience at breakfast - we will certainly look into it. In hope to be able to welcome you back again soon, we extend our best regards, Maja Simeonov-Nedeljkov Best Western Premier Hotel Lovec

"Great Value near the lake"

5
02/09/2017

We stayed at another hotel on the water and Hotel Lovec is a much nicer place just above the lake. The standard rooms aren't large but they are clean and well appointed. (Except the architect should be questioned for his use of interior doors that are in the way!) The hotel check in and concierge staff is good and upbeat. The restaurant has good food and they have a decent breakfast. Parking is included.

Kompas_Hoteli_Bled, Guest Relations Manager at Best Western Premier Hotel Lovec, responded to this review
Dear Marlynne, Thank you very much for the lovely review of our hotel. We are very glad you enjoyed your stay and hope to be able to welcome you back to Bled and our hotel again son. Best regards, Maja Simeonov - Nedeljkov Best Western Premier Hotel Lovec

"Excellent!"

5
31/08/2017

Great location in the town centre. Smaller with less rooms than Park or Golf. Friendly staff. They offer a great variety of dishes for breakfast. Dinner can be served in the house (3course meal->more tasty but smaller meal) or one can walk over to Hotel Kompas for a large "buffet" (all you can eat, less tasty but great deserts). Rooms are cozy, new and quiet. We were on top floor in delux room. Free parking. Free wifi.

Kompas_Hoteli_Bled, Guest Relations Manager at Best Western Premier Hotel Lovec, responded to this review
Dear Barbara, Thank you for the lovely review of our hotel. We are truly glad you enjoyed your stay and hope to be able to welcome you back to Bled and our hotel again soon. Best regards, Maja Simeonov - Nedeljkov Best Western Premier Hotel Lovec

"Great Hotel, Great Tour"

5
23/08/2017

From the moment we have arrived to this centrally located property, hotel was outstanding on all fronts. Several arrangements were made for us, from thai spa massage reservations to sunset dinner suggestions at the Bled castle, Rooms are tiny but well appointed as well with bathroom and shower, a bit too small, but that did not disturb us. Decent breakfast with some local products from the nearby farms. Five minute walk down to lake and to the everything. A very special feature of our stay was a compact tour guiding around the lake shores of Bled called Cosmopolitan Bled. Hotel concierge Tomaz Kosir, who proved to be charming and learned guide, tought us about the major historical events which took place in Bled with some spicy facts in between. Overall highly recommended, having such a compact service on one spot.

"Great Location!"

4
19/08/2017

We were so excited to stay here based on the photographs from the hotel's website. Luckily we were able to check in early and found the room to be clean, comfortable, and of typical European size. We spent most of our time on the balcony to take in the gorgeous views of Lake Bled. We did wish, though, that the balcony railings did not obstruct our view. The breakfast buffet was fabulous with many healthy eating options. The location is perfect!! We were able to walk to restaurants, the grocery store (literally across the street), bars, boat rentals, and many other shops. We were able to make the quick 10 minute drive to Vintgar Gorge with no issues at all. We also were able to enjoy the indoor pool, sauna, and hot tub. All in all, this was a great hotel and we would stay here again.

"No aervice"

1
19/08/2017

I was there with my family and another familt , all toghater 4 rooms, We asked for 4 rooms in the same foolr , because we had children with us. And we get. Aroom with 2 beds insted one king zise bed. We couldn't talk to no one that was in charge , only a nice girl at the reception. I won't return to this hotel any time at all.

"Decent hotel"

3
16/08/2017

Decent rooms, nice bathrooms and great breakfast buffet. The placement is very close to the lake and in comfortable walking distance to everything in the city.The facilities were fine and average. The pool looked nice, but opened way to late - no morning swim possible.

"Don't ask for service "

2
03/08/2017

Terrible, bad service is understatement. It started with delay in check-in time and then with wrong rooms not according to our reservation that we have done 6 months in advance! Then you have no one to talk with, there is one lady who is trying her best but she cannot do anything or decide anything, she can only smile and ignore...we gave our numbers and asked to talk with the manager but nothing happened. No manager or someone else to talk with, it is like this for three days already, just amazing that there is no cooperation between the hotel crew. Day after our arrival, while waiting in the lobby we were witnessing another discussion with similar situation like we had, poor guy he doesn't know that it will not help. After persistency we have managed to get the room we order in the 2nd day, only then discovered there is a problem with the AC. So bottom line, the rooms are small and that's tolerable, but if you have a problem nobody will help you! There is zero service or customer orientation. Having say that, the pros part is the cleaning, breakfast and location, which are good. I never wrote such a bad feedback but they have owned it. Needless to say that we were not proposed any comp for the change in room and experience

"A Perfect Stay"

4
01/08/2017

We spent 3 nights here in June 2017. Our room had all facilities expected including a balcony with a view of the Lake. The breakfast was excellent in variety and quality. The hotel in centrally situated close to the lake. I would definately stay in this hotel again.

"Don't miss it- Perfect stay!"

5
27/07/2017

5 of us stayed here in 3 rooms- all were top quality. We used their bicycles for free to ride around the lake. The beds are so comfortable, the pool and sauna great, the breakfast is the best we've had anywhere, and it's right across the street from mini- golf- rounding out a perfect visit to Lake Bled. We did not want to leave. Staff were very helpful. Beautiful.

"Disappointing"

3
25/07/2017

The lake view room is a rip off because you face a huge shopping center and parking lot. As a result, you really don't get a "lake view" but a parking lot view! Constant traffic and noise even late at night, you have to shut the balcony door because of the constant noise. The room is OK if you don't mind bad mattress and substandard bathroom with the smallest shower cabin and worn out towels. The hotel allows pets but not to restricted rooms so if you are alergic its a problem. If you need parking its a lottery to get a spot because its always full. But worse of all is the attitude of the reception staff. They seem very dissatisfied and angry people which is reflected in their interaction with guests. Not a place we will come back to.

"A bit overpriced, comfortable rooms; reception was a bit surly, good breakfast, good location"

4
24/07/2017

We had no reservations and wanted to stay close to lake Bled; used an app and contacted this hotel. Handicapped- accessible room was very good with roll-in shower. Reception was a bit cold, Front desk clerk (gentleman) seemed annoyed and unfriendly. That said, we were checked in promptly and showed to our rooms. The room was comfortable clean, and well furnished. No views to bragged about, but within a walking distance from Lake. However, the hotel IS on top an elevated area so easier to get TO the Lake than FROM the Lake :) Parking in front of the hotel very convenient, fresh breakfast. good Wi-Fi reception in the room. Quiet hotel, it does offer massage services on premises by Thai ladies; gentlemen on line awaiting services near my room had a bit of unsettling feel to it. That said, I would stay here again.

"Excellent hotel with wonderful staff"

5
21/07/2017

We arrived at this hotel in a thunderstorm but we soon forgot our discomfort due to our warm reception. The staff were friendly, and nothing was too much trouble to them: when we couldn't get our air conditioning to work (as we didn't realise that it only works when the window is closed) they immediately sent a maintenance man to check, just in case there was a fault. Our room was pleasant; the bathroom was spotless and well-equipped with the best towels and tiling on our two-week trip to Slovenia and Croatia The breakfast selection and arrangements were also the best on our trip. Although the hotel is not adjacent to the lake, the latter is only 5 minutes walk away. Parking at the hotel is limited, although we were fortunate in that we managed to find a space.

"Enjoyable and comfy"

4
11/07/2017

Reception staff were cheerful and helpful, we were able to park our motorbike for free in the under ground car park. Couldn't see the lake from our room but beds were comfy and room was very clean. Excellent breakfast, lots of choice including a range of homemade produce. Tea and coffee in the room but a small supply. Less than a minutes walk to the lake.

Maja_S_N, Public Relations Manager at Best Western Premier Hotel Lovec, responded to this review
Dear Alison, Thank you very much for your valuable feedback on your stay in our hotel. We are glad you enjoyed the time spent in Bled and hope to be able to welcome you back again soon. Best regards, Tine Brodnjak General Manager

"Good for work"

4
03/07/2017

Great location. Huge Room much more than expected, definitively a good option in Bled. Continental Breakfast full of local produce and really good. I would definitely recommend it and stay here again.

Maja_S_N, Guest Relations Manager at Best Western Premier Hotel Lovec, responded to this review
Dear Silvio, Thank you for your lovely review of your experience in our hotel. We are truly glad you enjoyed your stay and wish to thank you for your kind recommendation. In hope to be able to welcome you back to Bled and Our BWP Hotel Lovec again soon, we extend our best regards, Tine Brodnjak General Manager

"Overpriced, but comfortable. Wonderful breakfast and charming staff!"

3
30/06/2017

We arrived in a driving rainstorm and were very happy to get into our suite (a living room and a separate bedroom) on the third floor. It did not have a lake view, but apparently only the regular (smaller) rooms have a lake view from a very small (one-chair) balcony and with a jacuzzi tub on the rest of the outside balcony?! Since the weather was so very wet we were happy to have our extra space inside to do some work. The location of the property is fine - just a few steps from a small shopping center (ideal for incidentals, water, etc) and a 5-minute walk into town to restaurants, etc.

Maja_S_N, Guest Relations Manager at Best Western Premier Hotel Lovec, responded to this review
Dear Mr. William, Thank you for the review of your stay in our hotel. We are very pleased you found the location of the hotel convenient and that you liked the breakfast and our staff. There are several different room types in the hotel and a little over a third feature lake view, among which the standard lake view room, the De Luxe room that you mention, as well as three of our family suites, all of which are composed of two bedrooms. We are a four star establishment but we believe our hotel rivals those of an even higher category in some features, such as our bed concept with high-quality and anti-allergic mattresses, pillows and blankets, as well as high thread-count Egyptian cotton bed linen, our over-sized bath towels with the highest grammage and our vast selection at breakfast, to mention but a few of the traits our hotel gets most positive feedback on. We strive to give all our guests fine accommodations and consideration, as it is the type of service we pride ourselves in and we are truly sorry your personal experience was anything less than completely satisfactory. Best regards, Tine Brodnjak General Manager

"Surpassed expectations"

4
29/06/2017

Great location. Breakfast full of local produce and really good. Room was really big and so much more than I expected. I would definitely recommend it and stay here again. Ended up being two rooms with a comfy sopha bed for my child.

Maja_S_N, Guest Relations Manager at Best Western Premier Hotel Lovec, responded to this review
Dear Adam, Thank you very much for taking your time and posting your lovely review of our hotel. We are very pleased your stay with us surpassed your expectations and it would be a great pleasure to welcome you and your family back. Best regards, Tine Brodnjak General Manager

"Great location, ramblers paradise."

4
28/06/2017

We spent 10 night DBB at Hotel Lovec and were not disappointed with any aspect. We found the staff charming and helpful at all levels, our room was comfortable and always clean with lovely fluffy towels, the food was excellent with choices to suit all tastes. Beautiful location and we both hope to return. Mcleans, Dundee

Maja_S_N, Guest Relations Manager at Best Western Premier Hotel Lovec, responded to this review
Dear guest, Thank you very much for your flattering review. We are very pleased to hear how much you enjoyed your stay at our hotel. Reading words like yours is extremely rewarding, as it is proof that our efforts in providing only the best to our guests do not go unnoticed. It will be a great pleasure to welcome you back to Bled and our hotel. Best regards, Tine Brodnjak General Manager

"Excellent location, great view"

4
21/06/2017

Excellent location, great view We spent 4 nights in June using Hotel Lovec as our base for 3 full-day hikes (arranged by LIFE Adventures in Bled). We had a "De Luxe room with lake view" – one of the rooms on the 4th floor with a jacuzzi on the balcony (room 402). It was sheer luxury to come back from a strenuous hike and relax in the jacuzzi while enjoying the view of the lake! The room is more or less a standard size hotel room but it was more than adequate for us. The bathroom isn't huge either but it was OK. The lake view is great from the top floor – you can easily see the island and the castle. The shopping centre in front of the hotel does take a little from the view as it's not the prettiest of buildings, but on the other hand the centre includes a small supermarket which is really practical if you want to buy a snack, water, or other stuff. The general location of the hotel is really very good as you can walk down to the lake in less than 5 minutes. There is an electric kettle and an espresso machine so you can make your own coffee or tea in the room. WiFi worked very well in the room as well as anywhere else in the hotel. The double bed is good and firm with a full double mattress (we appreciate not having that annoying crack in the middle!) :-) We found the staff friendly and welcoming in the reception, and the waiters in the restaurant especially in the evening were very friendly and professional. We had half board and of the 4 nights we were there, 2 were with a buffet and the other 2 a set 3-course dinner (with a choice of two options for the main course). The food was nice – perhaps not the most special culinary experience we've ever had, but absolutely OK. The breakfast was likewise good; we particularly enjoyed that you could press your own fresh orange juice. The only small complaint was that we didn't feel the cleaning staff quite lived up to the rest of the hotel quality. We always leave a good tip on the first morning. We do this to be nice to the cleaning staff but I admit we also do it in the hope that we may get any little extras that might be possible. Well, we didn't even get stocked up on coffee the next day, so we had to ask in the reception for two more coffee capsules for the espresso machine (which, needless to say, we got without any problems). We ran out of paper tissues in the bathroom on the second day, and the cleaning staff didn't put in new ones. These were of course no major issues, but it's just those little 'nice touches' that would have completed the picture of an excellent stay. Overall, we enjoyed our stay very much and would not hesitate to come back.

Maja_S_N, Guest Relations Manager at Best Western Premier Hotel Lovec, responded to this review
Dear guest, Thank you very much for taking your time and posting your lovely and very informative review. We are extremely pleased you enjoyed your stay, but are equally sorry you felt our housekeeping services did not live up to your expectations. Unfortunately we were unable to figure out which room and exact period you stayed in and could therefore not look into the matter any further, but we have forwarded your comments to Head of Housekeeping, although it is also true we normally only receive positive feedback on the cleanliness of guest rooms and the hotel in general. Thank you again for pointing out the numerous points of strength of our hotel as well as your valuable comments on things you felt needed improving. It will be a great pleasure to welcome you back to Bled and our hotel - we will make it our goal to deliver a top rate experience with your next visit! Yours sincerely, Tine Brodnjak General Manager

"Great central location near Lake Bled"

4
11/06/2017

Premier Lovec Hotel occupies a great location 1 minute walk from the beauty of Lake Bled. Our room on the second floor had a view of the castle which looked stunning at night. I did request a room on a higher floor but we were told this was not possible as we were staying for 4 nights...which I found slightly strange as we had paid for a Premier room. Room was clean and included a mini bar to keep drinks cool. Air conditioning was great and definitely needed as it was particularly warm whilst we were there. Breakfast had a good choice of foods, there was plenty to eat and it was never overcrowded even on the days when the coach parties were fuelling up before leaving. Staff were very welcoming and helpful with tips about local buses etc. All in all I would certainly recommend this's hotel if are staying in Bled.

Maja_S_N, Guest Relations Manager at Best Western Premier Hotel Lovec, responded to this review
Dear Steve, Thank you very much for your review of our establishment. I am very pleased you enjoyed your stay and wish to thank you for your warm recommendation, but I do feel the need to explicate on a misunderstanding that seems to have taken place. Upon placing your reservation of a lake view room, you inquired about the rooms with a private Jacuzzi and a Sales representative explained it was a different type of room, our De Luxe rooms, which are all placed in the top floor and do indeed feature a private massage tub. They also specified there was a difference in price between the two room types and offered to upgrade your room, should you agree to the rate. Since they did not receive a response from you on the subject, they presumed you opted against this possibility and you were assigned a lake view room, as originally booked. If the reception desk told you they were unable to assign a top floor lake view room or a De Luxe room, since you were staying for four nights it must have been because the room was not available during the entire period of your stay. I am truly sorry if this was not explained clearly enough and you were left with the impression that our long stay guests do not enjoy the privilege of being assigned better rooms, which certainly is not the case. Thank you once again for taking your time and posting your feedback. We hope to be able to welcome you back to our hotel soon, this time delivering a top-rate guest experience. Best regards, Tine Brodnjak General Manager Best Western Premier Hotel Lovec

"Good value"

5
04/06/2017

Stay here two nights in a room with a balcony with view of Lake Bled. The bed was comfortable and the room was clean. The continental breakfast was good. Free vehicle parking as well. Very convenient to Lake Bled.

Maja_S_N, Guest Relations Manager at Best Western Premier Hotel Lovec, responded to this review
Dear Dan, Thank you very much for the lovely review of your stay. We are very pleased you enjoyed your time in Bled and our hotel and hope to be able to welcome you back again soon. Best regards, Tine Brodnjak General Manager Best Western Premier Hotel Lovec

"Very Near Lake and Overall a Good Experience"

4
03/06/2017

Mostly modern. Clean. Wood floors. Desk in room. Internet good. One chair. Shower very hard to get in and out. Nice lobby. Strong A/C. Room large and good bed. Some of views of mountains. Front desk helpful. We had a good experience and would stay here again. It is not a luxury hotel (5-star) but is above average. If this review is helpful then please indicate so below.

Maja_S_N, Guest Relations Manager at Best Western Premier Hotel Lovec, responded to this review
Dear Trek-Always, Thank you for your informative review of our hotel. We are very pleased you had a nice stay and it would be our pleasure to welcome you back in the near future. Best regards, Tine Brodnjak General Manager Best Western Premier Hotel Lovec

"A very beautiful hotel."

4
27/05/2017

Hotel loved at Bled is a very beautiful hotel. Rooms are small but it has tea coffee maker in the rooms. It has free wifi. Actually most of the hotels we stayed have free wifi. Breakfast is ok,being vegetarian we have limited choice. The lake is just three minutes from the hotel. Bled is a very beautiful small place that one should not miss visiting.

Maja_S_N, Guest Relations Manager at Best Western Premier Hotel Lovec, responded to this review
Dear Anjashok, Thank you very much for your lovely review of our hotel. We are very pleased you had a pleasurable stay and we hope to be able to welcome you back to Bled and our hotel again soon. Best regards, Maja Simeonov - Nedeljkov Best Western Premier Hotel Lovec

"Fantastic Place"

5
21/05/2017

We are currently staying here. The rooms are modern, clean, comfortable, and the beds and pillows are great. I got a back ache at my last hotel in Ljubljana, but this Best Western Premier Hotel Loved cured it. The breakfast is GREAT. Huge buffet with fresh items, most of it from local farmers. Tastes delicious. Very friendly and available breakfast staff. The hotel is well located. I would definitely stay here again. Very reasonable pricing.

Maja_S_N, Guest Relations Manager at Best Western Premier Hotel Lovec, responded to this review
Dear adongeorge, Thank you so much for your lovely review of your stay in our hotel. We are very pleased our hotel managed to meet your expectations in that many areas and it is particularly good to hear how beneficial the bed was to your back. Receiving positive comments such as yours is very rewarding and encouraging, as it gives us confirmation all our efforts in providing our guests with the best possible service are being recognized and appreciated. Thank you again for taking your time and sharing your impressions with fellow travelers and us. It will be a great pleasure to welcome you back to our hotel soon. Best regards, Maja Simeonov - Nedeljkov Best Western Premier Hotel Lovec

"Mostly a Great Choice for Bled Lodging"

5
12/05/2017

We checked in shortly after our arrival in Bled on May 10, which was a bit early but had no trouble since a room was ready. Room 317 was small but spotlessly clean, well-appointed and inviting, with a lake view and a terrace. The front desk staff were welcoming. We had drinks at the well-decorated bar one night--Lovely local rose and a beer. Had to wait a bit for service as the barkeeps appeared to be busy in the dining room. The weakest part of our stay was the breakfast. The breakfast staff was surly and not once did they acknowledge any guest's presence with a smile or a "good morning". Clearing the tables was done noisily and clumsily. The fresh fruit was definitely "old" and not appetizing; the scrambled eggs were watery and bland. There are no instructions for operating the toaster which Was difficult to figure out, so we went without toast. The hotel is well located within easy walking distance of the lake, shopping and the post office. I recommend it.

Maja_S_N, Guest Relations Manager at Best Western Premier Hotel Lovec, responded to this review
Dear Ronnie, Thank you very much for your review of your stay in our hotel. We are truly happy to read you were pleased with the configuration of the room and the view, the front desk staff and the bar. Although we normally only receive positive feedback on our breakfast and were surprised to hear your opinion we certainly appreciate your comments on what you felt needed improvement. You can be sure your suggestions have been duly noted and were forwarded to the kitchen and the catering department. Thank you again for your recommendation and we hope to be able to welcome you back again soon. Best regards, Maja Simeonov - Nedeljkov Best Western Premier Hotel Lovec

"Bright and cozy place in the heart of Bled"

5
11/05/2017

Location is one of the most important criteria when I look for a hotel and this one checks all the boxes. Right next to Bled Lake, next to the tourist information center and a small shopping mall, yet nice and quiet. It is also about 15 minutes walk from the bus station where you can take a bus to Ljubljana. There are many restaurants and cafes nearby. We got a lake view room with a balcony where you can sit outside on a sunny day and just enjoy the view of Bled Lake. The room is nice and cozy, and the bathroom and cupboard is separated from the beds and TV. Room is a little small but very comfortable. Only gripe is probably that the beds were a little too soft for my liking. But other than that, there's really nothing to complain about. The hotel is served by 2 lifts and it is generally pretty quiet. There is ample sitting area in the lobby. Our room comes with breakfast, and it's a very generous spread including cold (meats and cheese) and hot (sausages and eggs), plenty of bread and spreads as well as desserts and fruits. There is also freshly squeezed orange juice and sparkling wine. This is definitely somewhere I would return to stay if I visit Lake Bled again.

Maja_S_N, Guest Relations Manager at Best Western Premier Hotel Lovec, responded to this review
Dear guest, Thank you very much for taking your time and writing such a lovely review of your stay in our hotel. We are extremely pleased we managed to live up to your expectations in that many areas and we hope to have the pleasure of welcoming you back again soon. Best regards, Maja Simeonov - Nedeljkov Best Western Premier Hotel Lovec

"Overall Good Experience"

4
04/05/2017

Stayed here for 4 nights. The room was nice but I was expecting a little more from the price. The towels and daily cleaning were very good. The daily breakfast was really good with nice variety and hot dishes. The facilities (pool, sauna, Jacuzzi) were all good, clean and well maintained. The downstairs restaurant was very nice we had dinner our last night there and were very happy.

Maja_S_N, Guest Relations Manager at Best Western Premier Hotel Lovec, responded to this review
Dear guest, Thank you very much for your positive review of our hotel. We are very pleased you enjoyed the breakfast, the pool area and our a-la-carte Lovec restaurant and we are sorry the room did not entirely live up to your expectations. Our rooms include features such as our superb bed concept with high-quality and anti-allergic mattresses, pillows and blankets, pillow menus with L'Occitane pillow mists, high thread-count Egyptian cotton bed linen and our over-sized bath towels of the highest grammage, to list but a few. These traits are usually found in establishments of an even higher category and are all meant to ensure the greatest comfort and an outstanding guest experience. In hope to be able to welcome you back in the future and deliver an even better experience, we extend our best regards, Maja Simeonov - Nedeljkov Best Western Premier Hotel Lovec

"Standart Best Western"

3
03/05/2017

There are better hotels in Bled if you wish to have a full lake view, this one has limited view. Hotel is standard, clean, no frills. Reasonable breakfast choice, nice terrace bar and a a la cart restaurant. Good for a day or two stay.

Maja_S_N, Guest Relations Manager at Best Western Premier Hotel Lovec, responded to this review
Dear Mr. Gezgin, Thank you for your review of your stay in our hotel. We are glad you liked the breakfast, the terrace bar and the a-la-carte restaurant, but we cannot help but feel disappointed with your low rating of the hotel. We are a four star establishment but we believe our hotel rivals those of an even higher category in some features, such as our superb bed concept with high-quality and anti-allergic mattresses, pillows and blankets, the extensive pillow menu, the high thread-count Egyptian cotton bed linen, our over-sized bath towels with the highest grammage and our vast selection at breakfast, to mention but a few of the traits our hotel receives most positive feedback on. We strive to give all our guests fine accommodations and consideration, as it is the type of service we pride ourselves in and we are truly sorry your personal experience was anything less than completely satisfactory. With best regards, Maja Simeonov - Nedeljkov Best Western Premier Hotel Lovec

"Great"

5
18/04/2017

Been here for 3 nights... hotel is modern & nice and in a great location.. 2 minutes walk to lake bled.. staff were very friendly and helpful... also they gave us a free bottle of champagne for my birthday which was highly appreciated... Would recommend

Maja_S_N, Guest Relations Manager at Best Western Premier Hotel Lovec, responded to this review
Dear KaRls18, Thank you very much for your lovely review of your stay at our establishment. We are very pleased you should choose to stay in Bled and our hotel on such an occasion and are happy you appreciated the gesture of the champagne. Once again thank you for taking your time and sharing your impressions with fellow travellers. Best wishes, Maja Simeonov - Nedeljkov Best Western Premier Hotel Lovec

"Good service and very good food"

4
15/04/2017

We had a business meeting in this hotel . Location is great - just few steps from the lake. Nice, friendly hotel. The organization was perfect, service and food excellent. Stuff very kind. Rooms are nice but some renovation would be nice. The rating is 4 just because of renovation works and dust on the starcase at the time. But I rocommend.

Maja_S_N, Guest Relations Manager at BEST WESTERN PREMIER Hotel Lovec, responded to this review
Dear Natasa, Thank you very much for the review of your stay at our hotel. We are very pleased you found the location convenient and that you were satisfied with the organization of the event you participated to. At the same time we would like to apologize for any inconvenience caused by the renovation works, but we are happy this did not affect your overall impression of Bled and our hotel. In hope to be able to welcome you back, we extend our best regards, Maja Simeonov - Nedeljkov Best Western Premier Hotel Lovec

"Nothing special, we expedited more, good location"

3
07/04/2017

We expected more from this hotel. Room was normal, bit outdated. Room was very warm and couldn't control/stop the heating system so hotel staff said the only way to cool it is to leave the door open...this was not such an elegant solution, especially taking into consideration the noise that we heard from the street below. Location is centralized near the shopping center. Breakfast ok.

"Excellent breakfast, good location, comfortable room"

4
29/03/2017

We chose this hotel based on TA reviews and stayed here for 1 night in August. The location is great - very close to the lake. Since we arrived before noon, we managed to get one of the few free parking spots available (there are not that many). Check in was fast and efficient. We booked a room with lake view, and it was actual lake view with a bit of a parking lot view. The room itself was very spacious, clean, and comfortable. We slept very well on the soft bed. Water temperature and pressure in the shower was good. The best part of our stay was the breakfast. This hotel has one of the best breakfast that we have seen. There is a huge selection of food, including a lot of homemade products such as honey, jams, and yogurt. Very delicious!

Maja_S_N, Guest Relations Manager at BEST WESTERN PREMIER Hotel Lovec, responded to this review
Dear Pingaroo, Thank you for your lovely review of your stay and for pointing out that many features of the hotel where we lived up to your expectations. We are very pleased you liked the room, the view, the cleanliness and we especially wish to thank you for your flattering comments on our breakfast, which is indeed an area we invest a lot of efforts in and it is very rewarding for us to see these efforts do not go unnoticed by our guests. Thank you again for taking your time and sharing your impressions with fellow travellers. We are looking forward to welcoming you back to Bled and our hotel soon. Best regards, Maja Simeonov - Nedeljkov Kompas Hotel Bled

"Convenient, Spacious, and Good Breakfast"

4
12/01/2017

My husband and I enjoyed our one night stay at the Best Western in Bled in December. The hotel was easy to find, with parking right outside the entrance, and had fast friendly check-in. The room was spacious (I think either a standard or deluxe double), with a balcony and nice view of the lake and castle. Note that there are other hotels that are closer to the water and likely have better views though. The spa and pool area are decent, with a hot tub and modest sized indoor pool on the top level. If coming from the United States, be sure to have an adapter to charge electronic devices as the hotel does not have them readily available. Highlight of the stay was the breakfast spread, which was sumptuous!

"Convenient chain hotel"

3
05/01/2017

Hotel Lovec is conveniently located near Lake Bled, restaurants, and a grocery store. The room is typical for a chain hotel with reasonable cleanliness, comfort, and amenities. WiFi was included and reliable, but not as fast as we experienced at restaurants in town. Parking at the hotel is first come, first served, and there were fewer than 20 spaces at the hotel. We were told that overflow parking was at a sister hotel nearby. Water temperature in the shower was inconsistent, and the shower curtain smelled like mildew. On the positive side, there was a wide selection of foods at the breakfast buffet. Overall, at €110 per night, this did not seem like a great value for a chain hotel out of season.

"Very good meeting venue with professional service"

4
04/01/2017

I have been staying at the Hotel Lovec in December 2016 with a group of 15 persons for an international meeting of our company. We were all impressed by the faboulous hospitality service of the entire team during our stay. As the event organizer I have been in contact from the beginning with Ms. with Ana Kajin, I would like to praise her helpfulness, professionalism and precise and accurate work. Even if we had a lot of changes, she always reacted fast and arranged that everything goes smoothly. She is a great asset of the hotel. We had several coffee breaks, business lunch and dinner in the hotel, and all the meals were exeptionally high quality, with fresh and healthy local ingredients, with a lot of organic options which we liked very much. Meals were always prepared in time when we had our breaks and the servers in the restaurant and meeting foyer did a fantastic job, fulfilling any special needs of our guests. Wifi was working well in all areas. We had also transfers and programs booked through the hotel, and was all perfectly organized. All in all I would like to recommend this hotel for any kind of business meetings. In case you book the top floor meeting room, you will have a great view over Lake Bled during your conference. Even is the hotel is smaller compared to the other bigger hotels in the surrounding, its a better choice, as it has been recently renovated and has a friendly and welcoming atmosphere in general. The only small thing which could be better is the wellness area, which has only a very small whirlpool, nevertheless saunas are nice.

"Amazing! "

5
16/11/2016

Stayed at the Best Western Lovec for 4 nights earlier this month with my partner and I can honestly say it was the best holiday of my life, and he agrees 100%. We had a room with a little balcony and jacuzzi overlooking the lake and it was just perfect. The views were absolutely stunning, capturing the castle, big church and the island also. Waking up to that every day was magical as was relaxing in the jacuzzi every night looking out onto the lake. Will never forget it. We had a leak in the jacuzzi on the first day and within an hour of reporting it it was fixed! Fantastic. The room was spotless and the bed was huge and so so comfy. Could not fault the room one bit. All of the staff in the hotel were fantastic but one member in particular sticks out. The gentleman on reception (day shifts 2-5th November) was so friendly and accommodating. Nothing was too much trouble and he was always smiling. He is a credit to the hotel. We didn't eat in the restaurant in the evening but the breakfasts were delicious and always lots of lovely fresh food to choose from including loads of fresh fruit and real fruit juice. Pool and saunas were also lovely and clean. We had a massage in the spa which was fantastic and good value for money. The spa was lovely and relaxing. I would 100% recommend this hotel to all my friends and family. Bled is absolutely stunning, the most relaxing beautiful place I have ever visited. And to make it even better the people are amongst the nicest I have met too :)

"Great Location"

4
15/11/2016

Nice hotel just up the road from Lake Bled we stayed here in November rooms were lovely and warm great view of the lake nice little supermarket across the car park just up the hill to the bus station the staff were very friendly and helpful and a nice little bar as well I would recommend well worth the money we paid for it

"not all its cracked up to be"

3
06/11/2016

there was one nice lady receptionist,the two men were curt and abrupt when dealing with us. cleaning lady didn't speak English so we didn't chat much. our rooms were not cleaned much but the bathroom was cleaned daily. when i arrived there was a plastic kiwi knife on the television it was still there when i left. the spar and pool area was okay but you had to keep ringing for them to switch things on and off. no hot water for the hot drinks that were available to use ,when my daughter asked a member of staff about it she said cant you bring one from your room.the breakfast was okay but the night we arrived we went downstairs to eat ordered two well done burger and chips,when they arrived they were raw and cold inside, we were offered an alternative of roast beef which turned out to be a piece of steak or something that was so tough i could have soled my shoes with it .needless to say we didn't bother eating in the hotel again. the waitress was very nice and apologetic. i wouldn't visit this hotel again.

"Good hotel but a little tired"

4
29/10/2016

This hotel is a good base for exploring Lake Bled. It is within walking distance to boat docks and many restaurants. Our room came with a view of Lake Bled, although slightly obscured by a large parking garage. The rooms were clean, the bathroom was standard. We booked this hotel for the spa area as after a day of hiking and walking we thought the extra amenities would be nice to enjoy. Although the pool area is clean there is visible mould in the shower area, which is a little scary. We were visiting in October which may be off season so I am not sure if it is normal that we had to request the saunas and whirlpool to be turned on...in any case that is what we did. The whirlpool was warm at best. The pool was cold. You could see where maybe this hotel was a little rough around the edges. Breakfast in the morning was bountiful. Lots of hot and cold options as well as regional jams and spreads which was a lovely touch. Overall our stay was good but we may try another hotel next time we are back.

"Amazing stay!"

5
28/10/2016

Excellent hotel. as a person who booked few times before in Best westren hotels, I'm always satisfied from the stay. The location if perfect. 1 minute walk from the lake and from the shopping center (market, pharmacy, food). it has restaurant inside, warm pool, jacuzi, sauna, and even massages room. All the employees are nice and helpful, and gives you a good feeling. The room is big (we stayed in the suite), and has large fridge, TV with many channels, and comfortable bed with piillow menu :). the bath is large and the jacuzi works great. the only drawback is the weak flow of the water from the shower head. the suite we took also had kitchen with oven and stone (need to be carefull with the oven since you can't unplugged it). it was nice and the room felt bigger. The hotel has small outside parking and also underground parking (I think it's considered more to the other hotels). The place is clean but I gave 4 stars for the serivce as I felt the maids could have done a bit better work (take care for the coffer/sugar supply, replace all the towls). I was missing kids club for rainy days (other than the pool). I think this kind of hotel can offer it for the guests (I know it exists in some other hotels). to summerize, I really think this is the best choice for Bled. I had many thoughts about where to stay (specially between Besn westren to Hotel kompas), but I'm glad we finallu choose this place, and it was amazing and unforgetable stay.

"Nice jacuzzi with lake view !"

4
23/10/2016

This is a nice small hotel near the lake. It's in the centre amongst all the happening things you would expect at lake bled. Nice restaurants, grocery shopping, night life bars all within a few steps walking distance. Nothing special or extraordinary when comes to hotel and rooms, usual stuff what you would expect from best western hotel ! Staff super friendly, I forgot his name but one particular staff member working in restaurant was very friendly, whether it had to do with needing warm milk for kid when almost everything was closing out or breakfast time or customising for kiddo for dinner. Always smiling and on the food. Breakfast was alright. Our room was with a lake view, and upon entering the room we were surprised to see a jacuzzi with a view to lake ! Our 4 yo son was so excited, first thing he did upon entering the room was having a bath in jacuzzi ! Had a good stay.

"A nice 1970'ish hotel near the lake"

4
17/10/2016

This 1970'ish hotel is set back just off of the lakeside - the reception were very friendly and helpful - the room had a balcony, half of which contained our very own hot tub / jacuzzi, leaving just enough space for 1 chair on the balcony itself - being in our 60's we would have preferred no jacuzzi and a full width balcony so that both of us could sit out and enjoy the lake views (i.e. over the top of the small shopping centre which is located between the hotel and the lake). Our bedroom was fine and quite comfortable, but will need a spot of modernising in the next year or two to justify the room charge. Overall, a decent hotel, but not the best in Bled.

"HOTEL & CONCIERGE"

5
16/10/2016

The property is beside the lake, on the elevated position and has - not the best - but stil a great view over the postcard like scenery. The rooms are tiny up to european standards and comfortable. Breakfast is nice and provides variety of options - from slovene cousine to more common foods. We booked a standard room but ended up in the room with the balcony which had amazing views over the picturesque landscape. Many thanks to hotel concierge Tomaz Kosir who did not only upgraded us at arrival, but served as a great consultant and furthermore even as a guide. He even arranged us private use of pool and sauna, which was great. Based on restrictions due to our trip schedule we would have stayed here longer. Recommended.

"A Lovely Hotel!- Would recommend to all."

5
12/10/2016

Beautiful hotel located right next to Lake Bled. We had an amazing room on the top floor/4th Floor which had a great view of Lake Bled. A nice balcony that we sat on to take in the view of the Lake, plus a lovely jacuzzi bath also overlooking the lake in the room by the window. The room itself was very large with such a large and comfortable bed and duvet! - Pillow menu for choice, and we had a great sleep for the three nights we stayed here!. Air conditioning in the room, bathrobes, slippers, toiletries, hairdryer and a flat screen TV , Free Wifi, Radio etc. Also included in our room were Coffee and Tea making facilities, a mini bar/fridge and a nice bathroom. - Plenty of Facilities on offer! Breakfast was great, plenty of choice, hot and cold foods, Eggs, Bacon, Sausages, Omelettes, Pancakes,Yoghurts, Cakes, Cereals, Cheese's, Porridge.. the list goes on... all hot and fresh and regular updated. The hotel itself is so clean and well maintained. The hotel staff are really friendly and helpful, everyone smiles and greets guests. I booked directly with the hotel via email and Maja was so helpful , Thank you so much. The hotel has its own car park which we used just outside reception and is free of charge. The hotel has a prime location and just a few minutes walk you are on the Lake Side, it is also next too a small shopping centre, supermarket, coffee shops, bars, fast food outlets etc.- Excellent location. The hotel also has its own Grill restaurant. I would totally recommend this hotel to all. It has a perfect location, great value and so clean, comfortable and a great friendly team on hand to assist.

"Wonderful well appointed hotel -some rooms with a magical kake view."

5
29/09/2016

We stayed here a couple of nights in room 313 which is lakeside and has a breathtaking view with a balcony. The room is perfect with a comfortable bed and well appointed bathroom. Quality soft linen and chouce of pilliws. We arrived by car so the free parking was a plus. Either in front or their subterranean garage. Breakfast very varied and of good quality. Staff are polite and helpful. Our only negative experience was an unattended reception when wr first arrived but someone offered us coffee while we wait so that was sweet. We would certainly return but not all rooms have such a fine view. I guess we were lucky for once which normally doesn't happen.

"Good location and comfortable"

5
25/09/2016

This hotel is located in the center of Bled so there is easy access to the lake, boats, and stores. The room had a view of the lake, the island, and the Julian Alps. The bed was very comfortable (which can't be said of all hotels in eastern Europe) and the AC worked. Directly across from the hotel is a small commercial district with a grocery store which was convenient.

"We came to see the beautiful lake and mountains. Most BEAUTIFUL place!!!!"

5
17/09/2016

Our room looked out over the lake and the mountains. It was difficult to leave the balcony and the view but sleep was needed. The breakfast buffet was totally unbelievable! This was a unique experience in that there was food for so many different cultures of the world. The buffet was well managed and always clean with fresh food. Loved it! We met Tomaz Kosir who worked at the front desk when we arrived. He helped us with making sure the room was what we wanted, he guided us in our travels and he made sure that we had everything we needed or requested. He is a great man of God with a spirit of hospitality. He is a blessing to us and a new friend! Thank you Tomaz for taking care of us!!!

"Great hotel in Bled"

5
16/09/2016

Very pleasant hotel in a fine location overlooking the lake. Staff were most helpful and the rooms were well furnished and very comfortable. Breakfast was more than adequate with a large range of both hot and cold foods and the main restaurant serves interesting and varied meals throughout the day and evening. There is a small pool which is a bonus and an adjoining sauna and steam room - not operating at the time of our visit. I would suggest trying to book a room with a view overlooking the lake which essentially means at the front of the hotel on either the 3rd or 4th floors. I can recommend from personal experience Room 308 which had a balcony and stunning views over the lake. A well recommended hotel if you are visiting Lake Bled.

"Good Location"

5
14/09/2016

Hotel Lovec is well located taking only minutes to walk to the lake. My second floor room had a lake view and small balcony. The hotel is very clean and the staff are pleasant and efficient. I chose the bed and breakfast option. Breakfast is available from 7am right through till 11am and there is a great selection of hot and cold food.The small pool and jacuzzi would be a nice place to relax during the winter season but with the lake so close you wouldn't need it in summer. My friend and I had a very enjoyable week at Hotel Lovec which we used as a base to explore the area. We were able to book some good excursions at the tourist information centre just over the road from the hotel.

"Good choice for Bled"

4
09/09/2016

We enjoyed Hotel Lovac in Lake Bled for a quick trip thru the area. This hotel is clean, modern and updated. Location is solid for Bled. It is an easy walk to castle or just to jump in the lake for a swim. Since parking was available, it made things much easier since we has a rent car.

"nice hotel. great location"

4
08/09/2016

We had a very pleasant stay in the hotel.Very nice and helpful staff. Great location - two minutes walk from the lake and shops. The room - clean. spacious, robes, slippers in the closet, has safe and tea and coffee making facilities, chocolate on pillows and free bottles of water on the first day. Breakfast - rich enough. Pool - OK. Also has sauna.

"End of a great trip"

5
07/09/2016

Lake Bled is a very lovely place. Hotel is first class, rooms a large, clean, very modern. Very close to everything you want to see and visit. My expectations were more than met at the hotel. Service was solid

"Great hotel in a great location"

4
01/09/2016

Hotel Lovec is in a fantastic location just a couple of minutes' walk from the lake. There are also shops, restaurants and a bars on its doorstep. The room itself was clean and modern, with some nice touches (chocolate on pillows and free bottles of water on the first day). The room's facilities were good, including a safe and tea and coffee making facilities. There were also robes, slippers and an umbrella provided for during our stay. The hotel's pool was very small but is reflective of photos. The pool area was nice enough but not particularly luxury. We didn't use the hotel restaurant during our stay other than breakfast which was fantastic. There was a huge selection of food and drink which was really impressive for a relatively small hotel. The only slight negative was the rather noisy air conditioning. We needed to keep it on all night due to the heat but it did make something of a racket! The hotel was OK price wise - not cheap but not extortionate. I'd be happy to return if visiting Bled again and would recommend it to other travellers.

Maja_S_N, Guest Relations Manager at BEST WESTERN PREMIER Hotel Lovec, responded to this review
Dear Georgia! Thank you for your lovely and very informative review of your recent stay at our hotel! We greatly appreciate your insight, which provides us with knowledge of the areas in which we need improvement, but we're particularly happy that you noticed and appreciated all our efforts to make our guests' stay as comfortable and enjoyable as possible and that your overall impression was so positive. We are looking forward to welcoming you back to our hotel soon! Best regards, Maja Simeonov - Nedeljkov Best Western Premier Hotel Lovec

"Outstanding Experience"

5
30/08/2016

BEST WESTERN Premier Hotel Lovec absolutaly exceeded our expectations; since the early Check In, we were greeted in a such a beautiful way and were given a totally unexpected upgrande in one of the connecting-rooms, which totally surprised us and made our stay an unforgettable one. Great position, only few minutes walking distance to Bled Lake and the city centre, we also tried the pool and sauna internal the structure which completed our stay in a delight way. Great Stuff, great breakfast, amazing stay, I highly reccoment Hotel Lovec to all who are looking a perfect place to enjoy the beauty of Bled. Highly reccomended*****.

"Terrible"

1
26/08/2016

I'm not one to typically write reviews but I feel compelled to share. I booked three rooms for the Best Western Lovec over a month in advance, on booking.com. Upon our arrival, the Best Western receptionist told us they were overbooked but we could stay in their "other building." The other building was actually Hotel Kompas, a completely different hotel. Apparently they are owned by the same person, but are most definitely not the same hotel. I booked the Best Western based on pictures and reviews of that hotel...not Hotel Kompas. I wound not have chosen Hotel Kompas due to the layout, nasty grey carpeting, and old decor. It's not my style, which is why our group of 9 people was very disappointed that they switched us to a different hotel without even a courtesy email ahead of time. After driving for three hours to get there we had very little option but to stay in the hotel we did not choose. I find it deplorable that a business can do this, despite my booking confirmation. I wish I could give better details for the Best Western since that's where we booked, but I can tell you it looked far nicer and more modern than the hotel they shoved us in. I hope the Best Western Lovec at the beautiful Lake Bled will show more consideration for their guests in the future. I know that I certainly will never book there again.

"close to Lake Bled"

4
17/08/2016

Hotel had a great location with parking available for free for cars. We had a room on 1st floor with view over parking.Bed was comfy with very soft mattress. Hotel had their own restaurant, massage and swimming pool. Room was nicely furnished with amazing and soft towel.It was so good to use them.Staff extremely helpful, nice and always smiling.Internet connection was fine. Breakfast was good with plent of choice and great orange juice. Hotle was just walking distance from spot where you can take boat (electric or normal one) to get you to the famous island. Or it takes you around 20 minutes to walk to the castle which last 15 minutes is quite a steep walk.Behind the hotel there is shopping centre with food court.

"Awesome location, views and breakfast"

5
10/08/2016

This is quite simply the best Best Western hotel I've ever been to. If you're familiar with the brand you know they can vary from place to place as they are franchises and this one is quite simply the best. It's right next to the shopping mall with all the tourist amenities and the restaurants that are open extremely late (we were there during the World Cup). Parking is free and there are some spots in front of the hotel as well as under the hotel. Lake is just a few minutes away and you're right in the heart of town. The breakfast was incredible - loved everything about it. Not only was there your usual continental breakfast fare but lots of meat, local cheese, juice options and local delicacies.

"Okay"

3
07/08/2016

This hotel is in a great location with very good lake views and for the price good enough value for Bled The rooms are clean and comfortable with small shower rooms no bath they are also well equipped and modern The balcony doors are very old fashioned and do not work easily and ours never stayed shut properly The breakfast is adequate but not much healthy stuff and very poor fruit offerings The grill restaurant is not that great and overpriced for Slovenia Overall it is a reasonable choice for a few days as part of a trip around but not a destination to choose if you want to spend a week or so

"Beautiful hotel with beautiful views! "

5
01/08/2016

I was very happy with my two night stay here! What a lovely hotel with great amenities! My room was spacious and the bed was heavenly! Had a great view from both the balcony and the in-room jacuzzi! What girl doesn't want to lay in a bubble bath looking out over a sparkling lake and castle?! We even saw a fireworks show from our room! Everything was very clean. Enormous plush towels, comfy bathrobes, top notch. We didn't use the pool or the spa but everything looked great. The hotel restaurant was fantastic for dinner. We got a coupon for a free glass of wine, and the cream cake was delicious. Breakfast was good as well, they had an enormous selection and everything was yummy. Short walk from the lake and everything else beautiful Bled has to offer!

"Super location"

4
01/08/2016

The hotel is situated within short walking distance to the lake. Parking is also available, either directly outside the hotel or in the underground garage. The staff are friendly and helpful and are willing to make taxi reservations or bookings. We booked a room with lakeside view and this was certainly not up to our expectations. We were on the 2nd floor and saw more of a parking area and shopping mall than the lake. We also found the room rather small for a Best Western Premier but it had everything you needed including tea and coffee facilities. Bottled water was also provided. The bed was very comfortable and the air conditioning functional. The breakfast was excellent with lots of choice and good coffee. We ate at the grill one evening and the food and service was very good.

"Ideal base to explore Lake Bled Area"

5
29/07/2016

Really helpful receptionist upon arrival. There were no parking spaces left outside reception so we were told about the underground garage. The receptionist even offered to park our car for us. Room excellent with a view of the lake. A couple of small niggly things...Complimentary water on first night but never replaced after that. Used a tea bag on first morning but not replaced. Breakfast more than adequate, fresh eggs if you request them (sometimes the hot plate eggs looked a bit sad!). Would highly recommend the Grill for evening meal. Fresh fish to die for. Excellent base to explore this most beautiful country.

"Lake View??? I don't think so!"

2
28/07/2016

Be careful paying a premium for a lake view at this hotel! Having booked a lake view I was given a room that primarily overlooks a car park / service area ramp (see photo below)! I asked reception if I could have a room at a higher floor only to be told that booking.com has an option to request and pay a premium for a room on the 3rd or 4th floor! I don't recall any option to do so - it was just lake view or not when I booked. Reception say there's nothing they can do as higher floor rooms are all specifically requested - so my advice is email or call this hotel before paying for a lake view! Otherwise, the hotel seems nice, is well located and the room is clean and looks comfortable.

"Amazing view on great balcony"

5
20/07/2016

As first time visitors to Lake Bled, we wanted and got a prime location, close to the lake. The rooms were comfortable, reasonably sized for Europe, and had excellent mattresses. The indoor pool was small but excellent, and one staff member opened it early just for our pleasure. As in much of Slovenia wi-fi was intermittently good, but the overall experience was excellent.

"Not up to standards "

3
12/07/2016

The hotel claims 4 stars, when 3 is absolutely more than sufficient. The facilities are low quality and the furniture as well. The AC was so loud that it was hard to sleep. The whole place really feels low budget. It doesn't have a view of lake bled, I guess you can see part of it through the buildings if your standing at the right angle in the restaurant.

Maja_S_N, Guest Relations Manager at BEST WESTERN PREMIER Hotel Lovec, responded to this review
Dear Mrs. Mattsson! Thank you for taking your time to review your recent stay at our hotel. We are extremely disappointed your stay with us did not live up to your expectations. We are a four star establishment but we believe our hotel rivals those of an even higher category in some features, such as our bed concept with high-quality and anti-allergic mattresses, pillows and blankets, as well as high thread-count Egyptian cotton bed linen, our over-sized bath towels with the highest grammature and our vast selection at breakfast, to mention but a few of the traits our hotel gets most positive feedback on. We strive to give all our guests fine accommodations and consideration, as it is the type of service we pride ourselves in and we are truly sorry your personal experience was anything less than satisfactory! Cordially, Maja Simeonov - Nedeljkov Best Western Premier Hotel Lovec

"Very nice "

4
05/07/2016

Very clean, modern, good breakfasts, good facilities, and pleasant and helpful reception staff. Location is central, and parking is available outside the lobby and in a basement. We didn't try the adjoined Grill restaurant, however friends rated it very highly.

"nice view"

4
04/07/2016

clean nice and good location but they kept the coffee cups without cleaning for 3 nights since i arrived and used it without refill coffee or tea their was a mall near by but it wasn't a real mall will visit it again

"Nice afternon in grill terasa"

5
23/06/2016

Nothing better than nice afternoon on terasa of Best Westrn hotel in Bled. Super food ,tasty , localy produced and prepared in gurmanic way. The crew is kind, nice and very helpful with super sugestions ..Super place for resting from walking around lake... Thanks for nice afternoon...

"outstanding"

5
23/06/2016

100 meters away from lake Bled. a great place to stay. very reasonable price for what you get. Big clean rooms. small lobby but clean and beautiful. very friendly staff and helpful as well. Good breakfast. cozy

"Ok Hotel"

3
21/06/2016

This hotel is well situated in Bled and close to the lake. Our room just missed out on the 'lake view' as it was on the first floor, but nice mountain vistas anyway. Stayed for 6 nights and the hotel was OK. Room very clean and comfortable, staff were fine, and reception very good. pool and sauna also good, and the atmosphere nice and relaxed. Breakfast were Ok as well with a good selection. Problem was we were on half board from our holiday company (Archers). On our first night we we were almost on our own in the dinning room and were given a 'half board menu, which was limited, but OK (They have a pub and Bistro attached to the hotel). We had a nice starter and some nice trout and a sweet. A good start. The next night, no menu, just a buffet which was far from inspiring. The chicken 'fillet' was drumsticks, and the tagliatelli I had was lukewarm with a thin gorgonzola sauce ( served all on cold plates ! ). Not good and a definate decline from the first night. We had a look the 3rd night and it was much the same, so we deicided we needed to eat out, which we did for the rest of our stay ( so so much for the half board ). Not an inspiring dinner offering. I would give it a miss and perhaps go B&B, but when we return it will be to another establishment !

"value for money"

5
20/06/2016

we spent 3 nights in hotel Lovec during our business trip last week and everybody were really satisfied with all services, Especially restaurant service is great. Great location together with reasonable prices make this hotel no.1 choice for our TA.

"OUTSTANDING Experience"

5
19/06/2016

OUTSTANDING Experience; BEST WESTERN Premier Hotel Lovec is an amazing place to stay; only few steps from the beauty of Lake Bled, amazing Reception Stuff always ready to help you making you feeling special. Super room, so spacious and full of anything making you feeling at home, breakfast was excellent with stuff always smiling. An amazing stay full of relax and beauty; a special thanks to all the employees, for making a simple week-end an unforgettable one. Highly recommended, *****stars.

"Generally it is OK."

4
19/06/2016

We spent few days in this hotel. Generally it was OK. We had big room with mountains view. The room was clean and everything worked well. Nice Grill restaurant offers wide varieties of grilled meet and fish. For breakfast you can find an assortment of lovely fresh farm products. We personally felt the lack of fitness room but we could rent a bicycle or walk around the lake. Strongly do not recommend room 406!!!! unless you are deaf. The tractor engine (air conditioning system of hotel is just behind the window) will not give you chance to feel the nature. Next night we were offered another room but there was a smell of smoking.

"Close to the lake and all the "action""

4
14/06/2016

The staff were very helpful. The room was modern and comfortable with a pillow menu for those who felt the need for a different pillow. The business center had internet available 24/7 so one could print up plans, agenda & boarding passes. The pool was empty for our stay. The jaccuzzi was quite weak and unimpressive. On the other hand the HOT rooms were fine. We liked the hotel breakfasts and the number of nearby restaurants were pleasing. DO NOT skip the Cremshnit at the Cafe Royal. Inexpensive and delightful visit. They had limited parking available which we took advantage of for free. Stroll around the lake if it is not hot, otherwise catch a boat. Even fulfilled absurd request for an international NY Times!!

"A Hotel That Fails to Deliver"

3
12/06/2016

First impressions of the Hotel Lovac were quite good. It has a fairly central position above the lake and seemed modern and quite stylish but the service failed to live up to this impression. When we arrived in early afternoon we were told that our room wasn't ready which at 13.30 was just about acceptable but after a long walk along the lake we returned to find it still wasn't ready so had to sit around in the lobby. The room was OK but we had booked a lake view and the water was only visible above a local, rather noisy shopping centre. Both dinner and breakfast buffets were disappointing with limited choice and badly cooked food. When it came to leave the card machine had failed so we had to settle with cash. Parking was also a major problem as the hotel had both a surface car park and one underground but the surface one was free whereas you had to pay for the one underground. Naturally people squeezed into every available spot above ground making it extremely difficult to extricate your car when needed

Maja_S_N, Guest Relations Manager at BEST WESTERN PREMIER Hotel Lovec, responded to this review
Dear Guest, Thank you for your review of our hotel, which helps us identify our weak points and thus gives us a chance to improve. We are somewhat surprised that you were dissatisfied with the breakfast, which is otherwise one of our best-rated categories and would therefore be grateful if you could let us know in more detail what in particular you thought was missing. We would appreciate it if you could write a few words to the following e-mail: [email protected]ec.com. Thank you in advance and best wishes, Maja Simeonov - Nedeljkov

"VERY GOOD VALUE"

5
05/06/2016

This modern hotel is just steps from everything you would want to see in Bled. It is modern , clean and the restaurant ( the Grille ? ) is excellent. They have local and imported wines. Miha Sustar on the front desk was extremely helpful and humorous.

Maja_S_N, Guest Relations Manager at BEST WESTERN PREMIER Hotel Lovec, responded to this review
Dear Guest! Thank you for taking your time to share your positive experience at our hotel with fellow-travellers! We are very pleased the hotel managed to live up to your expectations in so many areas. We are happy you found our staff helpful and that you noticed the wine selection, which we trully pride ourselves on. We hope we will have an opportunity to welcome you back to our hotel soon! Best regards, Maja Simeonov - Nedeljkov Best Western Premier Hotel Lovec

"Decent hotel, well located "

3
29/05/2016

I booked this hotel as it was recommended by the lonely planet guide, but our room faced a car park and both mornings we woke up to road works at 7am outside our room. The air con was also pretty useless, meaning the room was too hot most of the time. Breakfast had a decent selection, however instead of choosing the rubbery textured pancakes- instead opt for the beautiful fresh bread with homemade jam and honey, you won't regret it! The sauna was great and the staff at reception were very friendly. The hotel also has plenty of parking spaces and is a few minutes walk to the lake and nearby restaurants.

Maja_S_N, Guest Relations Manager at BEST WESTERN PREMIER Hotel Lovec, responded to this review
Dear Fiona, Thank you very much for your review of our hotel. We are glad that you enjoyed a number of its features and our services and would like to apologize for the noise from the road works. Unfortunately, we hadn't been informed of them by the municipality who carried them out, so we were sadly not able to inform our guests in advance and move them to less-noisy rooms. Thank you also for drawing our attention to the fault in the air-conditioning which we are currently checking. The air-conditioning should be working properly if all windows and doors are closed, so there might have been a technical issue with the air-conditioning in your room. Best wishes, Maja Simeonov - Nedeljkov Best Western Premier Hotel Lovec

"Best 4star ever!"

5
25/05/2016

Hotel is located just a few minutes walk from the lake. Rooms are clean and comfortable, worth the extra money for a lake view room in my opinion. The Jacuzzi bath overlooking the lake was an added bonus and as for the breakfast buffet, better than 5 stars I've stayed in! Apart from all the usual, this buffet boasts the best selection of tea I've ever seen at a hotel, loose tea so you can brew a perfect pot according to your tastes. They also have complimentary bubbly with the breakfast! Just book, you won't regret it!

Maja_S_N, Guest Relations Manager at BEST WESTERN PREMIER Hotel Lovec, responded to this review
Dear Irishcaz80! Thank you very much for your positive review of our hotel. We are delighted that so many features of our hotel not only met, but also exceeded your expectations. We are glad you noticed and appreciated our tea selection! It is very rewarding for us to see our efforts to make every guest's experience in our hotel as satisfying as possible, are being recognized. Once again, thank you for taking your time to share your experience with fellow-trawellers! We hope to welcome you back to our hotel again soon! Best regards, Maja Simeonov - Nedeljkov, Best Western Premier Hotel Lovec

"Disrepair"

3
24/05/2016

This hotel had the best breakfast buffet in all my years of travel. I appreciated the locally sourced food. Unfortunately, the hotel itself was not pleasant. Upon arrival there was a bottle of water and a packet of coffee in the room noted to be complimentary. We were 2 people in the room and I asked the front desk if we could have enough for 2 people. No. Told it was a policy of the hotel to have 1 bottle of water. Stayed 2 nights and nothing was replenished. The key belonging to the prior guest was still in the room when we arrived. Hair dryer and air conditioning was non functional. Wifi intermittent. There was so much dirt on the floor of my room that my socks turned black. When my coat and luggage touched the floor they were coated with dust. In the lobby area outside my room it had not been vacuumed in apparently weeks as the area was being painted.

Maja_S_N, Guest Relations Manager at BEST WESTERN PREMIER Hotel Lovec, responded to this review
Dear Guest, Thank you very much for your review of our hotel. While we are delighted that you found our breakfast to be the best local breakfast you have ever had in a hotel, we would also at the same time like to apologize for the imperfections you noticed during your stay. Please allow us to address the issue of the carpet. The problem you faced is due to the fact that the carpet has just been newly laid, and therefore still needs to settle. It is currently being vacuumed three times daily, but we are aware it will take some time for it to settle properly and stop fluffing. We are deeply sorry for this inconvenience and would like to apologize for it. On the other hand, there are no excuses for some of our flaws that you mention in your review. All we can say is that we will look into them, draw our employees' attention to them and strive to improve in the future. Thank you once again for taking the time to share your experience with us. Best wishes,

"Excellent Stay"

5
19/05/2016

Hotel was very central to Lake Bled in fact approx 5 min walk. Rooms were very comfortable and clean and had everything in them you would need for a short break.Complimentary tea and coffee and if we needed extra we asked and it was given to us with no problem. Complimentary slippers bath robes and toiletries were also in the room as well as a mini bar which was chargeable at the end of the break.Decent size TV if anyone is interested with a good few channels to choose from. The staff were every helpful and friendly and were more than happy to give directions to where else to visit and how to get there.We were on the 1st floor we had 2 rooms only downfall was when the window was open at night room backed on to a shopping centre car park and you were woken early morning by deliveries to the shops easy remedied by closing the window. Wifi worked no problems at all. Breakfast was nice usual hot and cold choices tea coffee etc we also ate of an evening in the hotel restaurant the food was very nice and reasonably priced service was good and again the staff were very courteous and helpful. Swimming pool is very small not for swimming lengths more just to have fun in did not try the sauna etc as time was limited to seeing the sights. I would highly recommend this hotel for a short break it is situated in a central position to explore the lake and it has good public transport links to reach other destinations around and about the area.

"Excellent food! "

5
15/05/2016

I just loved their food - full of flavor and they took excellent care when giving me food which wouldn't give me allergies. Their breakfasts and dinners were a treat! I also stayed at Kompas hotel which is their sister hotel and I was so disappointed by the tasteless food. Breakfast made me wonder why I bothered to get up in the first place! Dinner bland and on two occasions I got an allergic reaction. Lovec gets thumbs up

Maja_S_N, Guest Relations Manager at BEST WESTERN PREMIER Hotel Lovec, responded to this review
Dear Guest, Thank you very much for your positive review of our Hotel Lovec. We are delighted that you liked the food and that you were able to find many choices suitable for guests with allergies. We look forward to welcoming you back. Best wishes,

"Unreliable hotel"

3
11/05/2016

I booked a superior room two months in advance, but on our arrival we were informed that the superior room was not available. I think this is unacceptable and very unprofessional. I could not believe the explanation they gave: something went wrong with the booking system. How could not they see that the same room had been booked twice? Or, did they just decide to give it to someone else hoping that we would not turn up? Also, the staff was not good at handling the situation. We ended up in a room without balcony and internet (wifi is not working on the 3rd floor), and I almost felt bad asking for a lower price because at first they did not offer a discount as compensation (they simply asked for the price of the actual room which is not a discount price in my opinion).

Maja_S_N, Guest Relations Manager at BEST WESTERN PREMIER Hotel Lovec, responded to this review
Dear Guest, Thank you for sharing the problems you experienced at our hotel with us. We are deeply sorry and would like to apologize for the inconvenience, which was the result of a mistake made by our reservations department. You had booked a deluxe room, which was unfortunately not available upon your arrival, which is why the reception allotted you a suite with lake view, which is actually a room of a higher category than the one you had booked. The room is spacious, features nice views of the lake and a jacuzzi in the bathroom, but does not have a balcony. We are sorry that our reception staff handled the situation poorly. You should have been told which category the allotted room was, what the regular rate for this room was (194 €) and what discount you have been given to compensate for the mistake (you were offered a very special rate of 115 €). In addition, you should have been offered another room as an alternative, a standard double room with balcony. We apologize once again for the inconvenience. Kind regards,

"Far , far better than we expected"

4
20/04/2016

Bled isn't on many peoples agenda I admit. I only know of it as I skimmed through the place back at the end of the old Yugoslavia as part of a road trip. So as a half term mini breakette on a budget, we flew into Ljubliana and pootled up to the Best Western in Bled. We chose this place primarily because the prices were very attractive and it advertised a pool, Jacuzzi and steam/ sauna rooms for guests. maybe we were lucky, but the cheap hired car got us there in 30 minutes and we found a parking space on the forecourt. And every day we managed to park on site with no hassle. Room were big enough. nice comfy beds, decent telly with a few movie channels, complimentary tea and coffee making facilities ( as they say in the brochures). View of the car park as we tight wads didn't cough up for the lake view rooms, but it didn't really take away too much from the place itself. Cleaned every morning when we were at the good quality included buffet breakfast. The pool isn't massive but is more than enough for an hour of playing,. Steam and sauna rooms are great - we really never used the bath in the rooms as we were in the pool and hot showers every day Located a couple of hundred metres from the lakeshore, this is a pretty decent place. Plenty of resturants around the hotel to choose your eats. The Slovenian Union beer is a refreshing delight. As a place to explore the lake and the surrounding country, this is a fantastic place to base yourselves. Thoroughly recommended

Anja K, Guest Relations Manager at BEST WESTERN PREMIER Hotel Lovec, responded to this review
Dear Sn0rkey, Thank you very much for your very informative and positive review of the destination and our hotel. We are delighted that you enjoyed your stay with us and that you have shared your experiences with fellow travellers. We very much hope that your review will bring even more travellers to our pretty country and our hotel and would be happy to have the chance to host you again in the near future. Best wishes, Anja Komic-Golar Best Western Premier Hotel Lovec

"Very nice, expensive hotel"

5
12/04/2016

We arrived late and our mobile phone was not working, so we stayed in this hotel which had parking and nice rooms. However, the price (including breakfast) was at least 50% greater than anywhere else we have stayed in Slovenia (Euro 120). We had a view of Lake Bled and the meal in the restaurant was very good. The bed was very comfortable, though the room was a bit small. The room was overheated, but we turned off the heat and opened the window and slept well. A good place if you have a few extra euros to spend. The one disappointment was that the sauna had not been heated when the sauna was supposed to open at 10 am.

"Outstanding Views, Helpful Service & Good Breakfast"

4
09/01/2016

We LOVED visiting Bled and Hotel Lovec was the perfect place for us to stay. Front desk staff helped arrange car service and was great at giving directions. They also facilitated speedy check-in and check-out processes which are always appreciated. Breakfast was very good -one could choose light fare or something more hearty for a walk around the Lake. If you stay, it's well worth the cost of a Lake-view room. We also had a small terrace and hot tub in our room. I loved the idea of taking a soak while looking out at the Lake and Castle. Unfortunately, the hot tub water smelled a little like mold but that was only on the first use, as my husband did not shy away from using this nice room amenity either. The veranda was a bit small but we still were able to have coffee and wine out there by squeezing some furniture from the room onto it. My trip was some time ago but I have a very clear recollection of Hotel Lovec which should underscore my positive experience there. I still feel like it was great value for the hospitality, and would return in a heartbeat!

Anja K, Guest Relations Manager at BEST WESTERN PREMIER Hotel Lovec, responded to this review
Dear AEP77, Thank you very much for your review of our hotel. We are delighted that you enjoyed your stay with us and hope to be able to welcome you back in the near future. Wishing you all the best, Anja Komic-Golar

"Dissapointed this time"

3
01/01/2016

Breakfast stayed in our heads as a superb. We were dissapointed and very sad. What happened? Where are those superb Ego yoghurts?! I am aware that now you have corner with local products which is nice. In that corner there was yoghurt with forest fruits which was sour!!! We told that immediately to the waiter that it has to be replaced because it's out of date and he didn't mind. He only said "Ok" and that's it. Of course, he didn't offer us another one because this was unedible. Also where have desserts gone??? No pancakes,waffles or nothing similar for me who eat sweet things in the morning. Only plain croissant full of smelly butter. No sweets at all. I'm gratefull if hotel thinks about guests sugar level but nothing sweet in offer is unaccetable. I asked waiter if there is anything because maybe I can't see right and he said that that there is jam. Ok,nothing to say more. Also,we could see that waiter has long shift. This waiter is an older man from the "old times". Forgot his name,think it starts with S. We could see that he is tired and he said it aswell. We saw him at breakfast and in the evening at their pub and then restaurant. Same waiter at all fronts in the hotel that wants to be superb and that costs pretty much?! Little more staff maybe?? Also little course to staff of todays proffesionalism in hotel tourism and remembering that we are not in those times anymore and that room price has to follow proffesional staff. Example is Slon in Ljubljana where staff really represent what hotel is and wants to be. Room is still superb. Bed,linen,it's clean and warm. Sauna is also very good. Usually we see tea in sauna and not coffee which we found there but ok. In the meantime we were in Bled again but in another hotel. Really don't know if we will return here anymore. We were too dissapointed.

Anja K, Guest Relations Manager at BEST WESTERN PREMIER Hotel Lovec, responded to this review
Dear MTCTDT, Thank you for your review and your comments regarding our hotel. We are very sorry that you were disappointed with the breakfast during your latest visit of Bled. At the same time, we would like to assure you that breakfast is one of the points our new Food & Beverage Manager is working strongly on at this moment, and we are convinced it will improve substantially. We hope to be able to welcome you back to our hotel and prove that we have made the necessary changes. Best regards, Anja Komic-Golar

"Brilliant hotel. Great lake view. Amazing in-room jacuzzi"

5
24/12/2015

I have to be biased towards this hotel. I really got the best room and at a great price (got it through a price was between Hotels and Booking, and Booking had to price match to refund me!). We celebrated our 1st marriage anniversary here, so this hotel was a lovely surprise for my wife too. The room was smaller than what I expected. But then I couldnt complain because it was BANG on the lake front. There was a small balcony (good for 1 person really) and I had the most enjoyable morning tea of my life looking at the serene lake. There was also an in-room jacuzzi that overlooks the lake when you are inside (talk about a luxurious bath!) but alas we couldnt use due to lack of cleanliness and poor plumbing. There was a major complaint regarding the floor standing AC which wasnt effective at all. However they provided us two table fans that made the night comfortable. The in-house restaurant serves great food and wine. DO have the fish there, it will blow your palette. I will definitely go back hoping the hotel fixes the above issues.

"Customer Service disappointment "

4
16/12/2015

Today me and my mother went for dinner to the hotel restaurant (we have half board). when we ordered fish it was out of date and smelled horrible. The waiter didn't apologise,instead made a joke and brought us other dish which was fine. After I have asked what's today's desert (as it is included in half board) He said "can I offer you"something special"? He said there is a lovely chocolate cake and we said yes. He brought us 1 cake and then he also asked if wanted a second spoon?! First of all there was no apologies and the "compensation" was one chocolate cake to "share" for two people. And that was after we waited for a while. The hotel is lovely and the room is great, but this dinner has ruined all my mood and impression of the service...

Anja K, Front Office Manager at BEST WESTERN PREMIER Hotel Lovec, responded to this review
Dear Guest, Thank you for rating our hotel on TripAdvisor and please accept our apologies for your inconvenience in our restaurant. Having read your review, we have investigated the events and were assured by both the waiter and the restaurant manager that they apologised when you returned the dish and offered you to order anything from the à la carte menu. We are sorry if the apology and compensation offered were not understood as such, and we are also sorry for the misunderstanding regarding the dessert. Naturally, you should have been brought two desserts, not one. Once again, please accept our apologies and we hope to have the opportunity to welcome you to our hotel again. Best regards, Anja Komic Golar Front Office Manager

"Don't be fooled by the name"

5
15/12/2015

Don't be fooled by the Best Western title, this is a lovely hotel with charm. The breakfast (included) is wonderful and the staff went out of their way to accommodate us and make our stay enjoyable. The hotel is located within easy walking distance to the lake. Be sure to try many of the restaurants nearby. Request a room with a view (although the view from many is limited).

"Hotel good, staff gave us wrong information"

3
14/12/2015

We stayed in the room which was on the 4th floor, nice view to the church, it was really nice. When we arrived in check in I asked the man in the reception to recoommand us a restaurant. he recommeneded the restaurant Blec, we went there and it was closed, they told us it will be open in April. When I told the other man in the reception, he didn't say sorry, he said, yes its closed. The recepcion staff should have know this. Than we asked that is the restaurant open in the castle. He said yes. we asked do we have to make a reservation, he said no. We went there, we bought the tickets for 12 euro/person, as an entrace ticket. When we were in the rstaurant they told us we should have not buy the ticket if we make a reservation to the restaurant. We didn't know that, because the man in the reception did't told us. Two times they gave us wrong information. It is unacceptable. Otherwise the hotel was nice, and we enjoyed the time in Bled.

Anja K, Guest Relations Manager at BEST WESTERN PREMIER Hotel Lovec, responded to this review
Dear Kata F, We are glad that you enjoyed staying at our hotel. At the same time, we would like to apologise for the wrong information that you received from our receptionist regarding the restaurants in Bled. As you write, this is unacceptable; it is a receptionist's duty to know the destination where he/she works well and give guests accurate information. We are sorry for your inconvenience and would like to thank you for drawing our attention to this problem, which we will try to prevent from happening in the future. Best regards,

"Nice but small rooms"

4
15/11/2015

The staff speaks english and are very friendly and helpful. The rooms are very small but have all the necessary things. The toilet was the size of a wc and had no ventilator. The breakfast buffet is very rich and the hotel restaurant is ok. It does not have a lake view unless maybe the upper floors. So if you want a balcony with a lake view which i think it worths a lot you must book in another hotel.

"N?ce breakfast"

4
11/11/2015

It is a central nice hotel with some view of Bled lake. Unfortunately lake views are over the parking lot of a shopping mall, if you are over 2nd storey. My friends had to stay in the second floor supposed to have a lake view but had only parking lot view.

"Pleasant hotel a few minutes from the Lake"

4
11/11/2015

Breakfast was good if you got early. Room was of a decent size, not huge, but not compact either. Staff were very friendly and helpful. Free car parking at the front or in an underground garage (if you go into the pay-and-display car park, you've gone slightly past the hotel). The restaurant served lovely food, I can really recommend the mixed grill platter for two. Great location beside a shop and restaurant/bar area and just a few short minutes walk to the lake. Would definitely come back.

"More then average "

4
08/11/2015

We wanted to do some short trip for our fall holidays and we decided to visited bled and Slovenia. We weren't that sure about the hotel , cause the options are very splitted on trip advisor. But the great ones on Expedia made us choose this. And after all, now we're home and it was fine. The breakfast is big and the diner too. The stuff is nice, the spa is small but for the little time we spent there enough. The room was clean, big and nice. I liked it and I would go again here, the only reason I'll not go for 5 point are the very little fauxpas they had. Like the lamps they didn't worked in our room. But after asking they fixed the problem in lesser then 15 minutes.

"Short but pleasant stay"

4
05/11/2015

nice and clean room excellent view to the castle hill at the lake. The bar and restaurant in the hotel were ok, we enjoyed the food. Breakfest was served as buffet, the cheese and sausage selection could have been better, but the fresh onion, mushroom, bacon omelet made up for this!

"Great service and view"

5
30/10/2015

Went for a one night stay on the way back to Airport after staying with friends elsewhere.The Hotel is clean,rooms big,the Staff very friendly.Eat in the Grill,excellent food good value.Would stay again

"Everything one would want"

5
25/10/2015

We had a great stay at Hotel Lovec. Not right on the lake but very near and had wonderful views. Lake Bled is one of the prettiest places we've visited and the weather was perfect. We enjoyed their indoor pool, Thai spa, bikes, hearty breakfasts, clean and nice room, pillow menu, and location to restaurants, shops and tourist sites. Lake Bled is a must visit and Hotel Lovec was a great choice.

"Wonderful place to stay"

5
29/09/2015

My wife and I stayed one night at this wonderful hotel. We are seniors. Lake bled Slovenia is a beautiful lake surrounded by tall mountains close to the Austrian border and is close to where my grandfather was born. The hotel was great, good breakfast, free WIFI worked and the rooms were very modern and clean. We had a view from our room overlooking the lake. We drove a rental car from Ljubljana ( only 45 min drive) parking on site is a bit limited. The walking trail around the lake (6 KM) is near the hotel and it is mostly flat with a few slight up hills. It is a 15 min drive by car or bus to Vintgar gorge. Don't miss this if you have the time and are in decent shape. It can get crowded so arrive early I recommend this hotel for your stay in Bled

"Lovely lake view room; both Bled Island and Castle can be seen from the balcony"

4
20/09/2015

The lake view of the room was lovely. It was lovely to drink a cold drink and watching Bled Island and Castle can be seen from the balcony at the same time. Staff were helpful. Breakfast had hot and cold items. Wifi reliable. Didn't use their swimming pool or free bike rental. ** This hotel over charged us by €6 for the room rate. We booked through Best Western website. We didn't check the amount until after we left Slovenia. Check your bill before you pay!

"Small rooms, shower and limited parking space"

3
20/09/2015

This hotel is below the Best Western Premier standards. Small rooms, shower made for anorexic people. The beds are not firm enough to sleep well. The hotel does not have enough parking space. The only advantage they are accepting pets.

"Great hotel on the lake.."

4
15/09/2015

We had a wonderful stay at Lovec. Staff arranged a taxi to pick us up at the train station and for spa appointments at the in house spa. Service was great. The room was comfortable. It had strong wifi. We payed for the lake view. Well worth it. Was nice having a balcony where you could sip wine and look out on the lake. The spa was very nice. We had several services done and it was very affordable. The restaurant was good for dinner and had many wines to try. Breakfast was much better spread than typical for Europe. The spa water in the lobby is a nice touch. Pool area a little dated. I would stay here again.

"2 nights Lake Bled"

4
13/09/2015

Had a reservation for 1 night, ended up staying 2. The room was nice and clean. We had a lake view, which was nice. Very nice location across the street from the lake. The only negative I have is not with the hotel per se, but the restaurant at the hotel. We had dinner their on our first evening, we had a Ravioli and a pork dish and both were terrible.