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Sure Hotel by Best Western Birmingham South, Birmingham

3.5/5  - basé sur 203 notations.
49 Sherbourne Road, B27 6DX, Birmingham, Great Britain - See map

Located less than 6 miles from both the NEC and Birmingham Airport and with Birmingham city centre just 10 minutes away by train, this hotel offers an enviable location. But while guests may choose it for the convenience, it’s the warm and friendly welcome that keeps them coming back. Whether you’re exploring all Britain’s second city has to offer or visiting on business, this is a great spot to enjoy a relaxing dinner and drinks before getting a restful night’s shut-eye.

Sure Hotel

Birmingham South

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Hotel advantages

  • Cocktail lounge
    Cocktail lounge
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
based on 204 guest reviews
NOTE ISSUED
Excellent
63
Very Good
53
Average
35
Poor
25
Terrible
28
REFER TO NOTICE
Business Business
86
Couples Couples
45
Family Family
20
Friends getaway Friends getaway
20
Solo travel Solo travel
14
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Now a SURE hotel but still OK"

4
13/07/2018

Stayed 1 night before early flight out. Very handy for airport - about 4 miles & much cheaper than airport hotels.. Clean & welcoming, but since weather was so warm the heat built up in the room was stifling with no aircon & we were on the ground floor so we couldn't fully leave our windows open. Special mention to the night porter - didn't get his name but he was from Macedonia I think! He was very helpful & welcoming The laundry delivery at 4am was annoying & VERY noisy! We would stay again if flying out of Birmingham

"Hidden gem!"

5
25/06/2018

Stayed here last week for a two day business meeting and have to say it was great. I received a lovely warm welcome from Janice. Reception and bar area have recently been refurbished and it looks lovely. The food throughout the two day stay was delicious. What surprised me the most was the location to Birmingham Airport and the NEC. Perfect stay, thank you.

"Great Hotel, newly refurbished and on the up!"

5
21/06/2018

I stayed at this hotel for a night as my company had a two day meeting here. The meeting room and lounge area have all been refurbished since my last visit and it looks great. The new furniture and décor has really brightened the place up. The staff are all very welcoming and this hotel is definitely on the up. We will definitely be back.

"Business stay"

4
19/06/2018

Stayed at this hotel a couple of times recently for work. Yes needs work but they are deffently on the way with this I.e decor is dated BUT where it has been updated very good. Staff all good which I've encountered up to date. I've booked future booking for work and YES would stayed for social stay as well. Very good for public transport and all routes by road.

"Staff are helpful, attentive and friendly"

5
06/06/2018

I stayed at this property for work on two occasions in the past few weeks. All the staff are down to earth, friendly and attentive. They couldn't do enough for me, made me feel welcome and made time for me. A very enjoyable stay!

"Great stay"

5
02/05/2018

I have stayed in the Quality hotel for the last nine weeks if I had taken notice of other reviews I would have missed this little gem rooms were clean and comfortable staff were all very pleasant nothing was to much trouble. They are doing some refurbishment but are coping well with the upheaval as for the general manager when ever she sees me she always asks if everything is ok all in all I would recommend this hotel and am looking forward to returning

"Excellent for work stay!!"

4
21/04/2018

We stayed here four nights during our exhibition in NEC. The hotel is very reasonably priced comparing to hotels closer to NEC as well. Upon arrival don't be put off by the looks of the building. It is not the greatest looking one but who cares :) The reception is small but I was checked-in quickly and went to see my room. Now I should tell you that after we booked the room I went to check it on TripAdvisor and was a bit worried reading some of the terrible reviews. But it seemed the bad reviews were talking about completely different hotel. My room was spotlessly clean, roomy and with brand new bed (I think!). The bathroom was also very spacious and towels were fluffy and clean. The rook has got tea and coffee station that was daily stocked, including biscuits! My only criticism would be about the kettle - it was sticky and needed a good clean when I wanted to make the coffee after my arrival. We booked the rooms with breakfasts that were served from 7am. Selection was rather poor and not everything on the menu was available. I would suggest to the management to either properly stocked the kitchen or revisit the menu! But otherwise we were all really happy and slept well all four nights. I would recommend this hotel for business trips rather than private ones.