Best Western Hotel Cristal,  Bialystok

4.5/5  - based on 272 guest reviews.
3 Lipowa Street, 15-424, Bialystok, Poland - See map
+48 85 7496100 +48 85 749 61 71



Your room

> Room 1

1 adult


Hotel advantages

  • Restaurant
  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Massage services
    Massage services
  • Onsite laundry
    Onsite laundry
See more
TripAdvisor Traveler Rating
based on 273 traveler reviews
See more comments >>
Photo gallery :
This modern and luxurious Bialystok hotel offers exceptional accommodations surrounded by the natural beauty of northeastern Poland! The Best Western Hotel Cristal is conveniently located in the heart of Bialystok, the largest city in northeastern Poland and the capital of the Podlaskie Province. Hotel guests will be 90 kilometers from the famous Bialowieski National Park. A variety of outdoor recreational activities near this Bialystok hotel include jogging, skiing, horseback riding and fishing. For a taste of Polish history, the famous Branicki Palace is only a short distance from the hotel. The Best Western Hotel Cristal is a beautifully refurbished property and offers all the right amenities for business and leisure travelers including a complimentary full breakfast. Each well-appointed guest room provides cable television, hair dryer, mini bar, coffee/tea maker and room service. The hotel restaurant Restaurant & Bar Cristal is famous for its excellent regional and European cuisine. It is the only restaurant in the Podlasie region to have been accredited with the Slow Food ensign. Restaurant & Bar Cristal was also awarded in the IV edition of the prestigious yellow "Gault & Millau 2018" culinary guide. The highly acclaimed delicious daily breakfasts are very popular among local and foreign guests. Additional services include conference center, currency exchange, guarded parking. For a memorable stay while traveling in Bialystok, make an online reservation today and enjoy your stay! Children policy: For every two paying adults, one child 10 and under stays free in the existing bedding. One older child or adult is charged PLN 80 per person per night in an extra bed. The maximum number of extra beds/children's cots permitted in a room is 1. Any type of extra bed is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

See rates and availability

Room 1

Guest reviews

in partnership withtrip advisor img
based on 273 guest reviews
Certificate of Excellence
Business Business 100
Couples Couples 67
Family Family 50
Friends getaway Friends getaway 31
Solo travel Solo travel 20
Sleep Quality
Best Western Hotel Cristal,Bialystok
  • 3
    « Not bad... but can be noisy at night »

    If there is some party going on in their restaurant or night club, it cane be very noisy. Apart from that, a good choice in Bialystok: clean rooms, excellent food in the restaurant, ample parking behind the building. The hotel staff was OK as well.

    « Great location, small room, good service.. »

    I spent one night at this hotel, traveling through Poland. It seemed well located to walk from the train station and be close to old town. In fact, the location was perfect - right beside old town and about 15 minutes away from the station. The staff at this hotel were very friendly and helpful with questions I had about the town. I was checked in quickly and given a room. I think I booked an economy room because it was tiny! Literally the smallest room on the floor plan map. It was just me, and therefore I really didn't mind for the one night. Breakfast in the morning was delicious and quite extensive. I did not eat at the restaurant for any other meals. Overall, great property - clean, friendly and affordable. It's in the perfect location for walking to all of Bialystok's sites.

    « Perfect location in Bia?ystok »

    Very good located, directly in city center, close to old town and Branicki Palace. WIFI free of charge Rooms after renovation, clean and well equiped. Better rooms are from parinkg side (calm) Breakfast is very good (big assortment / cold and hot meals) I can recommend restaurant in the hotel. Excellent food and drinks.

    « Best restaurant »

    Comfy and renovated room and location in the town center are the advantages of this hotel. Breakfast is variety of choices incl. freshly squeezed juices. Rooms are spacious and with nice modern design. Modern recently renovated bathroom make your stay more pleasant. Restaurant is highly recommended for dinner, I was never disappointed with their meals! don't take rooms overlooking the street if you are light-sleeper, can be very noisy for the cars driving on the street bricks (no asphalt there)

    « A very comfortable modern hotel in a very good location »

    The staff were very helpful and friendly. The bedroom was very comfortable and quiet with a nice view of the local park. The restaurant was excellent - the food really very good indeed. We stayed two nights and had a very enjoyable time there. We were able to walk to the local restaurants and town square to sit and enjoy the atmosphere. Friday night there was a band playing and a very relaxed holiday atmosphere. Secure car parking at the rear of the hotel. We missed breakfast one morning and they gave us credit and let us have a later breakfast in the dining room on our own at lunch time - really very good service. The dinner was superb - flambéed local cherries, porcini soup, chicken soup with beef filled pasta parcels, steak - really excellent.

    « Amazing hotel with amazing rooms »

    Amazing hotel with the friendliest and helpful staff rooms are of a good quality and mod cons food was good and cheap bar breakfast also qas a very good selection with a good hot section would recommend this hotel to stay in if in the area i will definitely use again

    « Great hotel and amazing hospitality »

    One of the best hotels we have stayed at - perfect location - right in the middle of the city centre, cozy spacious rooms with nice and clean bathroom, excellent wifi, tasty and rich breakfast that can satisfy anyone. And most of all - staff which is the biggest asset of this hotel - always friendly and helpful. We highly recommend this hotel and we would be happy to come back.

    « Exceptional »

    Not the first time here, but this time hotel has really exceeded expectations. Everyone is friendly, spacious rooms, comfy rooms and good comfort of sleep and rest. Good restaurant, actually best one around. But the best thing we liked this time was the breakfast. So rich and various, really great start of the day.

    « Good experience there »

    Really enjoyed the food from room service, and hotel has good location in the city center. All the staff are welcome, nice choice for people. Strongly recommend this hotel to friends. And price is reasonable

    « Modern designer hotel in town center »

    Super modern designer hotel with huge rooms and nice beds. This must easily be the best hotel in town, and one needs look no further. As an added benefit, the restaurant in the hotel is excellent. Central location around the corner from the main square.

  • 5
    « Great Hotel »

    The Hotel receptionist was excellent and very helpful. The room was large, very tidy and well appointed. Overall a great Hotel and a perfect location to walk through a busy square with plenty of restaurants and bars.

    « Nice Eastern! »

    The Hotel is medium size and the rooms are distributed into two floors. My room was large and with a comfortable bed. Quiet, relaxing hotel. I had a good sleep. The breakfast I had in the room was mediocre with uninspiring cornetto and a dreadful continental coffee. Had the breakfast been reasonable, my scoring would have been 5.

    « Worth a visit. »

    A clean and tidy hotel with very attentive staff. Good breakfasts, and very central.Most importantly, the beds are very comfortable and the bedrooms are a good size. A hotel with the personal touch and well worth a visit.

    « Nice, clean and tidy hotel in good location »

    This is a 4 star hotel in a very good location with very friendly staff. It has clean rooms and some of them have cool and unusual decor. The breakfast is plentiful, fresh and tasty and the nice touch is having your eggs cooked the way you like them as you wait. The freshly squeezed orange (and other) juices was very good. I would thoroughly recommend staying here.

    « Superb »

    Excellent hotel which doesn't look much from the outside. Inside however... The rooms are very modern and funky. Comfy bed. Lots of space. Air con. Good double glazing. Excellent WiFi. You're only two minutes from the main square. Best of all. Breakfast. The spread is outstanding... and if they don't have what you want... the chefs will cook it for you. Best hotel breakfast I've ever had...

    « Close to the attractions »

    Location in the center of the city. Fast check-in and check-out, but small lobby. Very tasty and varied breakfast. Quite a large room with modern design. I suggest take a room from backyard not from the street. Around a lot of pubs and restaurants.

    « Pleasant stay »

    Very friendly service.Rooms not too big but modern.Very quiet place to stay even is located in centre of the city.Clean rooms with access to Internet.Close to everything.Try their breakfast . Affordable and good place to relax after long day

    « Renovated Rooms »

    The renovated rooms are great. Avoid the rooms by the street. It can be really loud. It is centrally located. Hotel has its restaurant and also another restaurant adjacent on the right. Both restaurants have decent to very good menus. Laundry service was quick. I dropped it off in the morning and received them that evening.

    « Good option in the center »

    Helpfull stuff, well equipted rooms, tasty breakfast/ Elevator is now under renovation but no noise related to this. There was a spa but unfortenutly I had no sweem suite. so didn't test. Realy good option for this price in the exact city center.

    « Almost perfect »

    A very nice hotel with the central location: just a short walking distance from almost all the places of interest. For example, it took us 10 minutes only to get to the famous Branitzky Palace when the main restaurant and shipping area is just next door. The hotel is well equipped, renovated with pretty spacious rooms. The bathroom is also good with good cosmetics. The only problem that definitely can be a slight headache is the sound isolation that is really very poor. You can hear all the sounds coming from the corridor - it was disturbing. The hotel offers a parking space in the yard that will cost you around USD 8 a night. The staff was friendly and helpful.

  • 4
    « Average hotel with outstanding breakfast »

    The hotel itself is a regular 3-star hotel and OK for a night stay during car eurotrips. However, the breakfast selection is worth mentioning and it was truly a highlight of our stay. Great variety of salty foods, sweets and pastry, close to 4-5 star hotels, would return just for this :)

    « Excelenet Hotel »

    The room is large and nicly decorated The staff is very friendly and helpfull The breakfast is rich and tasty The location is great just 50 m from the main square and 200 m from a palace and lovley gardens A great hotel for its price

    « Bialystok Holiday »

    This hotel is in a great location in the centre of bialystok , all the major bars ,restaurants and fast food places are no more than 100 mtrs away located in a pedestrianised area. The Hotel has great secure parking at the rear, the staff are very friendly and also speak English, the restaurant serves lovely food ,the local dishes are really nice, breakfast is a buffet served till 10.30 ,wonderful choices plus an omelette chef. The bar area is very stylish and has a great selection of beers and spirits ,the bar and restaurant staff all wear uniforms which gives the great service an extra dimension. The newly refurbished deluxe rooms are very spacious and stylish , when I stayed the outside temperature was 37degrees and very humid ,the rooms air con was perfect and nescessary,.this hotel is a great place to stay , I stayed for a week and really enjoyed myself. Tip if you like to go to bed early ask for a room overlooking the rear , it's very quiet

    « Gamechanger - breathing new life into the Crystal! »

    we have stayed at the Crystal on and off for the past 10 years. We have always loved the quirky and slightly gloomy ambiance in the hotel, kinda spooky in the bar and restaurant, but got fed up with the grotty rooms which always felt slightly damp and definitely 50's!!we stayed there last week and to our delight, they have started a refurb programme and we were well pleased with our new look room!!They have had to up their game as there are a couple of seriously good new hotels in town, where we have stayed.As always tho, the staff are super, and the bar restaurant staff always give great service. The food is divine and the bar is lovely, great breakfast and fantastic value for money. We have now bought an apartment just 5 mins away, but will come for breakfast to the Crystal!!!highly recommended!!

    « Lovely »

    This hotel was booked for me as part of a business trip, I was pleasantly surprised by this best western, the room was very stylish and finished to a very high standard! The food in the restaurant was exceptional, one of the best meals that I have ever eaten! The staff were very pleasant and helpful. I would have no hesitation in returning to or recommending this hotel

    « Nice and cozy »

    The location is perfect and extremely close to the central place called Kosciuszko Market (and only 15 minutes walk from the railway station). The room was beautiful and cozy, with a wonderful view. It's a perfect place to stay with pets - only a small fee and the room is your's (and cat's).


Getting to the hotel ...

All directions
· From: car. Highway to Bialystok, exit city center. Bialystok is located in northeast Poland, 190 kilometers away from Warsaw. The Best Western Hotel Cristal is located directly in the city center, the motorway is only 1 kilometer and the main station is 2 kilometers away. · From: public transport. Train to Bialystok, bus numbers 2, 4, 10 and 21 will bring you directly to the Best Western Hotel Cristal.