Best Western Hotel Scenic Hill Resort,  Beulah

3.5/5  - based on 247 guest reviews.
1400 US Highway 31, 49617-9704, Beulah, United States - See map
+1 231 882 7754 +1 231 882 4927

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> Room 1

1 adult

 

Hotel advantages

  • Heated pool
    Heated pool
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
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TripAdvisor Traveler Rating
based on 247 traveler reviews
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Guests planning a romantic trip or seeking adventure in the great outdoors can have it all at our Beulah hotel. The Crystal Mountain Resort is a short drive from our Beulah hotel, and a favorite destination for many guests. Of course, no visit to the region is complete without visiting the Point Betsie Lighthouse. Whether you're searching for the next great vacation photograph or simply want to enjoy an escape, you'll find it here. Winter is prime time for exploring the Benzie County Snowmobile trails. Adventure seekers travel from all over to take on the trails, spend time with friends and family and relax. However, summer is all about enjoying the recreation and beauty of Sleeping Bear Dunes National Lakeshore. Our free hot continental breakfast is the perfect start to your morning. Indulge in a buffet of waffles, sweet pastries, fresh fruits, yogurt, cereal and chilled juices along with 100% Arabica coffee. The National Cherry Festival in nearby Traverse City always draws a crowd. Any time of the year, there's something exciting happening near our Beulah hotel. From the Benzie Fall Fest to the Frankfort Pier Lighthouse, family-friendly fun is abundant. Spend the day Crystal Lake fishing, visiting Turtle Creek Casino or Little River Casino, both just 30 minutes away. If you're in town on business, count on our Beulah hotel to make meetings, traveling and staying connected simple. We also offer meeting space for small meetings or birthday parties. We're here to provide you with everything necessary to stay on top of things. Book your next stay at the Best Western Scenic Hill Resort for a great value! Enjoy your stay.

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Room 1

Guest reviews


in partnership withtrip advisor img
based on 247 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
80
Verygood
 
58
Medium
 
50
Poor
 
33
Horrible
 
26
Business Business 28
Couples Couples 75
Family Family 102
Friends getaway Friends getaway 25
Solo travel Solo travel 11
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Best Western Scenic Hill Resort,Beulah
  • 1
    « Worse customer service EVER! »

    Worse experience with BW I ever had. Do not stay in room 119. Constant ticking in the room which hindered sleep as well as being near the door that constantly slammed shut from people coming and going. Woke up at 8am for breakfast, almost ALL the food was gone. One family mentioned portions were near non existent and the gal at the counter simple shugged and stated they were all out with no plans on replenishing food. 5 minutes into my eating my oatmeal, water started pouring from the ceiling from a sprinkler system, then into the fire alarm causing the alarm to sound. Obviously, the alarm sounded from shorting out the system. My party was rudely told we could NOT be in the lounge and that we must leave the area immediately. Totally fed up, we grabbed our goods and checked out. As I handed over my keys I got a "your all set". No apologies for the non existent breakfast, no apologies for the inconvenience, and to top it all off, not even offered a receipt. Which also means, no confirmation number to add to my Best Western rewards. NEVER EVER had an issue with Best Western until yesterday. The customer relations here really needs improvement or retraining on how to handle an "emergency" situation. This place IS pet friendly and the ONLY reason I'd ever stay here again!!!

    4
    « One night stay »

    Check in was easy and simple, room was clean and tidy, tv worked well and was easy to operate. I could not figure out the internet service, but was okay with that. Over all was very satisfied with my stay.

    3
    « Overnight for ski day »

    It was Just my son and I overnice for a ski trip. The rooms were comfortable and worth the price as they are near the ski slope. We only stayed two nights . The hotel and the rooms were clean and well kept.

    4
    « Great for the price »

    The hotel quality was pretty good. They were experiencing problems with the cable while we were there and the internet was very slow. The room was very nice. The beds were comfortable and they offered a family suite for a larger family like ours.

    5
    « Nice hotel »

    Beds were very comfortable slept well. Fast internet. Was disappointed that Hot tub was out side. As it was 2 degrees outside we decided not to use it. Had a very nice stay. Would recommend this hotel. Nice clean rooms, friendly staff

    3
    « 2 out of 3 »

    The staff is friendly, but not very professional. They don't always wear uniforms but they always try to make your stay comfortable. Unfortunately the my most recent stay (the third in the last year for business) I experienced a problem that was not properly handled or resolved by management. I am still attempting to resolve the issue and have not yet decided how comfortable I am returning to this location.

    1
    « Manager will always "sincerely" apologize for all that's wrong, but doesn't really care or attempt to make right. »

    Freezing cold water and unable to shower, gnats in the room, sticky dining floor, dark parking lot (lights out that haven't been replaced). Manager is complacent and won't handle issues. She isn't concerned about the comfort of her guests.

    5
    « Great stay/ great deal »

    Had a great stay. Room was clean and warm. Bathroom looked newly renovated or very well maintained. Water tasted good and cold and bath water was hot. Breakfast had ample choices and well presented. The great deal was a special limited discount for Rewards members: 1 free night for 10,000 points so we took it and visited family.

    5
    « great stay »

    Overall a very nice hotel to stay at! Excellent breakfast and nice clean room! Also had a very nice indoor pool for the kids to use, and a nice hot tub outside right near the pool. Beds were pretty comfortable for hotel beds compared to others we've stayed at. Nice automatic checkout without having to go to the check out counter. Very nicely located near the Sleeping Bear dunes!

    5
    « Wonderful place to stay! »

    We have stayed at this hotel before and it is still a great place!. The staff was very accommodating. The room was clean and this hotel accepts pets, something we really appreciate! We should also mention that the breakfast choices were great and this is the first time I've see Kiwi fruit offered! We would certainly stay here again.

  • 4
    « Value stay »

    The hotel in general is well kept. We stayed for 2 nights our first night was a little noisy. The staff are very friendly and helpful. Don't hesitate to ask the staff for help as they are very receptive to the needs of the guests. I personally will recommend this hotel. I won't hesitate to make use of this facility when the needs arise.

    5
    « Nice and Comfy Stay »

    Very quite and nice place to stay in beulah.. nice clean rooms, good selection of breakfast..generous staff. hotel is close by lake. we realy enjoy our stay at this hotel and will come back again while in beulah..

    5
    « Fine Hospitality »

    When we arrived and the hot tub was broken we were immediately upgraded free of charge to a room that had a tub with jets. When I had insomnia/heartburn, the night clerk offered me medicine she had purchased herself for guests and we had a wonderful talk. In the morning, the manager assisted breakfast staff to make it even quicker and then went around engaging guests in conversation. Service oriented, professional, delightful. We've stayed here before and we'll keep coming back!

    5
    « Great place to stay in upper Michigan »

    Extremely friendly staff. Convenient location for access to Crystal Mountain and Traverse. Rooms were very clean and welcoming. I would definitely stay there again and recommend to anyone else. They even had whole milk as a breakfast option (nice treat).

    3
    « Great front desk staff!! »

    I like to start off a review with the positive feedback and the front desk staff went out of their way to be friendly and accommodating. Chris checked us in and was just an enthusiastic young man who really made us feel very welcome. I saw him several times and each time he was as nice as day one. Olivia is who I made my reservation with on the phone, although I did not see her much after arriving. She was friendly and helpful on the phone, also was able to get us a good rate compared to what I was seeing online. We traveled with our dog, Angie, and the staff was good with her. Traveling with a large dog sometimes seems to make staff rather cool toward us, but we were made to feel quite at home. On to the downside, we were checked into a dirty room that housekeeping told Chris was ready. We entered to find unmade bed and towels all over the floor. Chris was very apologetic and offered to find us another room. We decided to wait while the room was cleaned. I'm afraid the cleaning was definitely not up to par. I went over the whole room, especially the TV, microwave and fridge, with disinfecting wipes due to sticky smudges and fingerprints all over those things. The worst part, however, was my horror at having no hot water to shower and wash my hair as we had a wedding to attend. I called down and found that no one was expected to show up for repairs for several hours and I badly needed a shower to get ready. I took a horrible, COLD shower that was almost unbearable. As I was aware the hotel had been having boiler issues prior to our arrival and was assured when I called the day before our arrival the issue had been fixed. I really think we should have been "walked" to another hotel, but the manager (who seemed very flustered and annoyed) said she would discount our room. I found out I had to ask for that discount at check out was only discounted $25.00. Inexcusable for having no hot water. I work in a hotel myself and this kind of problem would be almost immediately repaired, I think the owners of the hotel really did not handle this situation well. I also put on my swimsuit the night we arrived and went to the whirlpool spa outside, only to find it was not working. I was so looking forward to that, too. Despite the problems we had, due to the attitude and friendliness of the front desk, I would consider returning if I am ever in the area again. They were that good, especially Chris!!

    4
    « Clean new and GREAT cont breakfast, but no fridge in room »

    checked several motels thinking they would be cheaper than the BW. No, the BW was the same as the little mom and pop motels. Very good breakfast, clean and new. No refridge in the room though. Def would stay again.

    1
    « We paid 150 to sleep on the sofa and chair because of dirty sheets.... »

    I wasn't going to leave a review but as I came back here and read some great reviews, and I was dumbfounded... was this the same hotel we stayed in? My husband and I were on our last stop before driving home on our vacation. We arrived in Beulah Michigan the afternoon of Thursday, Sept 14th, we needed a place to sleep just for the night. We had looked up the price of The Best Western Scenic Hill Resort and it was pricing out for around 179. It was a little higher price then what we were use to paying for a basic hotel but with not much selection in the area and hours of driving, we decided to just pay the extra. We walked into the hotel lobby and waited, and waited... finally picked up the phone and dialed 0 to get the front desk lady (looks like she was outside on a break) She came around to her computer and immediately went into apologizing for the rate of the rooms, evidently some others had complained about the high price??? Cause we didn't say anything about it. We were informed by her that had we stayed just a couple days later, the price would have dropped to around 80. Without asking she brought the price of the room down to 152 and also offered us a suite. We were tired and just needed a place to sleep so we thanked her and decided to stay. We left to go get dinner, came back and noticed again no front desk person, they were again outside. We got up to the room and noticed a few gnats flying around. When we got ready for bed, my husband got in and then asked me to smell the sheets because he was smelling something weird. It smelt like someones armpit on the sheet and comforter, as if they laid in bed and brought the top sheet and comforter up under their arms. It was disgusting. It was late and from the lack of service before, we decided not to bother with it, got out the blankets we had packed, covered the couch and chair that was in the room and couched out for the night. As we went to leave the next morning, we waited in line with some other customers and again had to call someone to come check us out because they were outside on break. We didn't say anything about the dirtiness because quite honestly, didn't seem like the staff cared too much. We just wanted to get on our way home. We could have stayed at one of the other motels in the area and had better service for half the price. The bad night of sleep made for a rough drive home the next day. If you have your prices high and decline to drop them just because the fall season doesn't start for another 3 days, then have a hotel that is clean and prompt service.

    2
    « Not recommended »

    Maintance lacking. The tub jets didn't work and the toilet paper holder was falling out of the wall. The oatmeal was looked like paste and was cold. Had to dump it in the garbge. The eggs were runny and didn't look good. Saw one man try them and then dump them in the garbage. He didn't try anything else. The staff member responsible for breakfast was outside smoking with other staff each time I carried items down to my car.

    3
    « Nice Stay With Few Annoyances »

    The hotel was easy to find and I loved the scenic views of the immediate area. We had a room in the middle of the 2nd floor (this hotel only has 2 levels) and intially the hallway looked dated but not dirty. Entering our room we were welcomed with a very pleasant fresh cotton smell and a very comfortable temperature. One of my main problems was that I could only pick up the wifi in the front of the room. From the door up to the first bed. If I wanted to browse online I had to either stand or sit on the floor. I also found the walls to be paper thin but this seems to be a reoccuring problem that I have with hotels. The bed was a little stiff for my taste but it definitely wasn't the worst I've ever slept in. Breakfast had some nice options and they were hot and delicious. If I find myself in the area I would stay here again. There is a delcious pizza place down the road about a mile and we were only an easy 15 minute drive away from Sleeping Bear Dunes.

    2
    « NO HOT/WARM Water »

    Hotel was clean but there was absolutely NO HOT?WARM Water. The exterior sign was not lit and there was only 1 light in the parking lot that was working. Located in a more remote location so it was pitch black out, hard to see hotel because it was so dark. Did not feel comfortable walking through a dark parking lot.

  • 5
    « Happy near Empire and the Dunes »

    We were fortunate to find this well run, well managed Hotel. The bed was great, the room in "like new" condition, and the breakfast was fine! We received a very warm and attentive welcome from the desk... which followed up in the same manner later, when we needed travel info for the area. The staff here are a top notch bunch. The coffee and tea were always on, the breakfast fine, and the bed very comfortable. Our room on the 2nd floor looked just about like new : ) We think of our stay here as a Best Deal for the money. And knowing what I know now, I would say it would be my choice of a hotel even if the rate were a bit higher.

    2
    « NOT HOT WATER AND LOW WATER PRESSURE »

    POOR, We were not informed of the NO HOT WATER and low water pressure upon arrival. You can't cancel the day of arrival you would be charged for the room and the other places were full. You were stuck. This should have been fixed when the hot water/boiler went out. This the cost of doing business and is inexcusable on the part of the owner. Staff was professional dealing with this issue.

    5
    « Very pleasant stay »

    All the employees at Beulah Best Western Scenic Hill Resort were over the top friendly, helpful and they made us feel we are at home. Their down to earth attitudes and they have great teamwork. I plan to return to that hotel again sometime soon!

    5
    « Comfortable, restful visit »

    We were pleased with our overnight visit here. Room was very clean and had comfortable beds. Breakfast was very good with lots of delicious choices...oatmeal was perfect and had fresh blueberries and raspberries as toppings! YUM! Internet was a bit sketchy on the 2nd floor but good connection everywhere else. We appreciated the location which is not far from M-22 and Sleeping Bear Dunes. We took in the beautiful scenery and hiked some trails, along with some shopping and eating in Glen Arbor. All in all, a nice little get away...would definitely stay here again!

    4
    « Still a nice place to stay »

    We have stayed at this hotel in the past. The hotel was very clean and the staff was very pleasant and helpful. The breakfast was varied from day to day by a change in meats (ham, bacon) to accompany the scrambled eggs, waffles, biscuits and gravy as well as cold choices. Our only complaint was that we were woke up each morning because the ladies next door could be heard like they were right outside our door having a conversation. Not sure if the walls are thin or if the problem was that there were adjoining doors between the rooms. We were pleasantly surprised with a free room upgrade this visit.- Thank you Best Western. It was a very nice weekend.

    1
    « Not the best choice »

    Not clean and way over priced for the area, no real senior rates, room definitely third class. We should have checked further for room rates and value. I would check using the yellow pages and locals for a far better buy.

    3
    « Nice staff good looking hotel but the mechanical items a re breaking down »

    We spent 3 nights here and every night the hot water heater system was broke down so we ended up with cold showers. The staff was very apologetic but the owners really didn't show the concern they should have. Last year when we stayed my guys had to fix a running toilet.

    1
    « Worst hotel ever- rude staff. »

    Had reservation for 2 nights (over 200.00) per night. Called as we were arriving to check-in. Staff informed us they had no hot water. Gave him our phone number and he said he would keep us posted. Needless to say they never called with any updates.Staff was extremely rude and then to top it off we arrived at 10 pm and they had cancelled our reservation and sold our room without even notifying us. Not many hotels in the area and now we had no room. Never again!

    4
    « Happy »

    Happy with my experience at this Best Western. I work at a Best Western and this was almost as nice as the one I work at. We are the Best. It was fun visiting this location. I like Michigan. The reward program is great with Best Western also. I have enough points to stay free soon.

    2
    « Over charged »

    Over charged and the room was dirty for the price we paid. Stained sheets, dust in corners, smelled like a dirty sock when we opened the door. Didn't complain in their defense. I knew the place was full. Just not impressed.

  • 5
    « A must! »

    The staff of this hotel are always very amazing and attentive to our needs. The breakfast is always good, and there's always a different variety every morning. We just love the fresh fruit options and have never left this hotel less than satisfied

    5
    « Friendly Front Desk »

    I stayed here with a friend to attend a wedding nearby. It is a very well maintained property clean and up to date. I felt the manager did a fantastic job, her name is Jimmi Jo. She was very friendly and welcoming when we entered. They were having a problem with their boiler when we arrived, she offered to cancel our reservation if we wanted (which we didn't) instead she gave us an upgrade and a discount for our room. She was there again in the morning manning the breakfast which was better than most complimentary breakfasts I've had at other hotels. It's a beautiful part of Michigan, if I ever return I will definitely stay there.

    5
    « just a nice little get away »

    Olivia was the greatest front desk clerk I have ever dealt with!!!!!!! The room was great, the breakfast was awesome!!! and the staff would just talk or listen to you for what you needed. I was there to chill from a BAD week at work, and Olivia just took the time to listen and make me feel at home and better.

    5
    « great location for Sleeping Bear »

    We opted to stay here for our trip to Sleeping Bear Dunes instead of the larger Traverse City and are glad we did. This is a very small town that kept with the vibe of our relaxed lake vacation and was a short drive into the park or to close-by Glen Arbor for restaurants. The hotel itself was very clean and I was pleased with our room. We stayed there 4 nights. The breakfast was good and had the usual waffle station, scrambled eggs, bacon and cereal along with fresh blueberries. The indoor pool felt more like a hot tub the water was so warm but that was quite pleasant after swimming in Glen Lake. And I liked being able to easily open the windows to let in the cool night air.

    1
    « WORST HOTEL EVER »

    Keys didn't work, double booked rooms, people walking into other peoples rooms with their things already in it. Stains on beds and linens. Worst ran business I've ever dealt with. People had to leave because their reservations were lost. Just a terrible experience!!!!!

    2
    « Don't Stay Here »

    Where do I start.. We had to stay here for a wedding weekend. Our friends and family were less than satisfied. These were some of the issues we had and heard. The staff is very clueless to their job. They booked at least 4 people in the same rooms. Walking into a room with other people really shocks you. The wait for checking in was at least a half hour. The room keys never worked. We went through at least 7 cards before we finally got one to work. They lost reservations even though we talked to them about the room earlier in the day they suddenly had no room for us when we got back. Charged our card though but we had to leave and find a different place to stay. The breakfast was lacking in food and no one around to ask refills. Roll a way bed was terrible!! The bed basically only had sheets on them with tiny pillows. Had to ask for more pillows and an actual blanket. Only took two trips to the front desk and a hour later to get it though. I am sure I am missing things, but word of advise: if you travel a little more you find a place to stay that is actually worth the trip

    1
    « never again. »

    I do not blame the people who work here for this very poor review. The lack of over site to this property is evident. Our room was nice upon first glance. When we returned for the evening we discovered that the T.V needs to be adjusted to work each and every time you turn it on. The directions provided for this were wrong. The night front desk staff had to come to the room to figure it out. I say staff lightly because she was the only one for the entire hotel. Next the jet tub did not work. So I just went to bed. Had to fix the T.V again because I turned it off to use the tub. Then at around 3 AM the smoke alarm stated to sound. How does a major hotel not have this on a schedule to change so it does not inconvenience the guests. Oh, the hotel had a wedding party staying as well. The lack of management was very apparent at this point. The party was allowed at 1 AM to come back to the hotel and continue the party with a keg of beer. They were up and down the halls till 4 AM. The lone night clerk had to call in another worker to help her. I do not blame the wedding party. If I was allowed to take over a hotel without anyone stopping, I may have done the same. All the doors to the hotel were propped open so people could come in and out. One female guest had people coming into her room because the keys were coded wrong and drunk guests were able to enter the wrong room. This was the worst stay at any hotel hands down. And please replace the American Flag you have hanging because it is torn and tattered. Will never stay here again.

    3
    « Loved the room but they seem to be short handed. »

    Loved our large family room. It was huge. Two bedrooms; two beds in one room and one huge king bed in the other. Very comfortable. It was probably my favorite room in size but other issues. It seemed like they do not have enough staff. They can't keep the breakfast stocked and while I was fine the teenage boys need food. The staff were pleasant but not enough to keep up. The hot tub was broken but you could sit in the warm water. The Jacuzzi in our room didn't work and I thought they were coming to look at but didn't. I didn;t like to say to much because it wasn't like the staff working were just sitting around they were busy! This hotel is located in a very small town but very busy due to being close to sleeping bear dunes and other attractions. So it is probably hard to get enough staff but they really need to try as it could get a higher rating.

    2
    « Not organized! »

    Poor breakfast availability and organization. Room wasn't ready to check in until 3 hours later. Room keys never worked. Hot tub jets were broken. They rarely skimmed it out. The pool was nice and warm though. That was the only thing that was reliable. Also the Wi-Fi kept unconnecting which was annoying!

    4
    « Can count on Best Western »

    We can always count on Best Western to be good. The room was plenty big and very clean. Comfortable bed and pillows. Nice shower. Internet worked well. Breakfast was good. We were only passing through so were not there long, but were very happy with our stay.

  • 3
    « Pass it. »

    Service was substandard, room was ok. Quality for the money was lacking. I was disappointed to say the least. Don't call the front desk, they don't answer. Couldn't access the fitness room. Was locked and couldn't find staff to find the reason why.

    2
    « WHAT HAPPENED???? »

    We are so disappointed with our stay here last week! Did they get new management?? Cuz WOW - this was our 4th stay in 6 years and always raved until now. Disheveled clothes on employees, unhappy faces, never heard a hello or "have a nice day" or would even look up as we would walk past the front desk. Overflowing garbage and always looking for forks in the breakfast room. Vending machines were empty and the excuse was that the boss was away on vacation and he was the only one with key. Had to request toilet paper for our room as we were leaving one morning for our activity. When we came back, the roll was on the holder with the paper still on the roll! Who does that?! lol Housekeeping was very friendly and was the redeeming grace. Friendly girls! I hate complaining but it was just so very different than our last stays! And over $200 a night due to it being July 4th week -- too many little things to list here. But the real kicker came when a storm came through on Saturday night and we lost power. This also means NO WATER! Imagine being stuck in a hotel on a stuffy night where you can't open the windows for air, and full toilets!! No back up generator for necessities? Not even the emergency lights were on in the hallways. Safety hazard! No word from anyone so we went down to get an update. The girl didn't have one and said "I wouldn't even know who to call for one" We had no choice but to leave as early as possible the next morning, after a miserable nights sleep. I will no longer recommend or stay here on our annual visits to this amazing area :( Spent over a thousand dollars there so we feel a little sick over it.

    3
    « Sleeping Bear Getaway »

    Pros- the staff was friendly and attentive, rooms were clean and beds were comfy. The kids loved the pool. There is a patio area to sit which was nice. Cons- lots of road noise. Maybe a room on the back side.

    4
    « 4th of July stay »

    the hotel was not large which I preferred-the staff were very helpful and pleasant-it was a simple hotel but very clean-breakfast was served for I believe 4 hrs so that accommodated sleeping in -there was also a work out room and indoor pool-ice on every floor would have been nice but it was a pleasant stay

    5
    « Fantastic Staff and great room! »

    My daughter and I absolutely LOVED our stay here! The room was clean and nicely decorated. The pool area was fabulous. Olivia the hostess was so sweet and pleasant. Only wish we could have stayed longer. Will absolutely stay here again.

    4
    « Winter Power Outage Emergency Stay »

    We are locals so we don't usually stay at local hotels but this time it was an emergency. It was the middle of winter and the power was out at our house but not at the Best Western. We called and they graciously offered us a local/emergency rate that was slightly better than the regular lodging rate. We were very thankful for this accommodation that was made. The property is very nice looking, clean, up to date. There is a nice work out room and pool on site as well as a little spa for haircuts and such. Would recommend for a quick trip or cheap vacation probably not for a whole week though.

    5
    « Great Hotel for Family visit »

    This was a great hotel. The rooms were very clean and spacious. The pool area was very nice and had a great patio area for the parents. The breakfast was outstanding. The staff was extremely friendly and welcoming, treating us as if we were royalty. Tim brought a refrigerator to our room (has to be requested, but no issue). It is near Crystal Lake and the Sleeping Bear Dunes and well as Gwen Frostic's studio.

    3
    « BW standards not met »

    Attention to detail and inspection of achieving BW room standards before occupancy would go a long way in improving rating. Water temperature, made bedding standards, breakfast quality and freshness. On a 1-10, a five.

    5
    « Great family hotel »

    Nice rooms employees are friendly and helpful nice pool free breakfast clean restrooms and showers over all no complaints. Convenient nice fun place to stay. Would recommend for your family adventure:)

    5
    « VERY CLEAN HOTEL »

    The hotel was very clean and updated with a friendly staff. The beds were comfortable and the breakfast was very nice. I would stay there again without a problem. I wish the outside had a few more lights or a lighted sign.

  • 5
    « Great Hospitality by staff »

    Had to visit Beulah on business and we chose the Best Western because of its amenities. While it was not season yet, the place was very sparse. Even so, we were very pleased with our room. It was clean, it was quiet and it was convenient. The best was the breakfast that was offered. Every day the "hot tray" was a bit different. We loved making our own waffles and also had healthy choices as well. We were especially grateful for the friendliness and helpfulness of Olivia, who served as front desk person, cook, cleaner and all round tour advisor. She was so delightful. Too bad the weather was a bit cold and rainy. I am sure this property is just beautiful in the late Spring and Summer. I would definitely recommend this hotel.

    5
    « Great Views »

    We really enjoyed our stay at the Scenic View Best Western in Beulah! The view of the northern dunes was wonderful. I've never slept better in any hotel. The bed was fantastic. Breakfast was a little lacking because there was no fruit except to put in the oatmeal. Coffee was great. The cleanliness of the room was very good and staff were friendly and helpful.

    3
    « Not up to par for Best Western »

    To make it short, the TV remote kept going out, no coffee pot in my room to make coffee, night light was out, no lotion in the dispenser, and the eggs for breakfast were powdered. The room was nice and the rest of the breakfast was good. Also, the Wi-Fi didn't work very well either. I had to go to the lobby to use it.

    1
    « Terrible Stay »

    They lost our reservation at check in, We were told that "there should be nobody else in the room" when we got our key, breakfast food was awful, fitness center smelled horrible, all out of soaps and shampoo, kids making noise all night, computers were down at checkout.

    5
    « Awesome Service »

    We have been staying here over the last 3 years never had any issues. The hotel is clean and the staff is very friendly. The breakfast is good and convenient. The rooms are good size. The overall of hotel is in good condition.

    1
    « Worst Christmas lodging ever! »

    Have stayed here for 10+ years but won't again. Outdoor hot tub AGAIN not working, indoor pool 100F+ degrees. Xmas Day worst continental breakfast ever anywhere. Would have been better to have nothing. Next day no hot water in room & then no water pressure at all. Stairs blocked by renovations - emergency exit concern! No adjustment on bill & no way to complain by email, etc. Goodbye Best Western regardless of location.

    3
    « Now only OK »

    This used to be a great hotel. Sadly, I can now rate it no better than average. We got one of the hot tub suites over New Year's at what I thought was a great price ($135 a night). But the hotel is still undergoing renovations, months after other reviewers had complained of the mess. And the outdoor hot tub is STILL not working, weeks after other reviewers complained about it. (You know what? When my plumbing at home fails, I call a plumber and he comes THAT DAY and it's FIXED. PERIOD. What the heck is taking so long with this hotel?) Yes, the front desk staff was friendly and helpful. Yes, the pool area was OK. Yes, the room was cleaned adequately. We had no problem with food shortages at breakfast that other reviewers have complained about -- although the hot food holding temperature I thought was dangerously low -- we actually found the warming tray set to the absolute minimum setting -- so we turned it up ourselves! But between the ongoing mess and the long-term outage of the coolest thing about this hotel, an outdoor hot tub, I can rate it no better than average for the money. (Also, don't be deceived by the name. This hotel is in a very scenic part of Michigan, but it's nowhere near the top of "Scenic Hill." The front of the hotel views a highway with a woods and other buildings across the road. The rear of the hotel has a pleasant enough view, a northern Michigan meadow and hillside. But no spectacular views are to be had from any of the rooms.)

    4
    « Fall stay »

    Staff was friendly, facility was nice and updates were being done also a plus. Beautiful location, nice continental breakfast, beds were super comfy. Pool area is noce for kids and they have a spa and salon with massage available

    5
    « Great hotel stay »

    Overall my stay was very enjoyable! The front desk staff was very friendly at c/i and the hotel room was extremly clean. The wi-fi worked great the whole time on all three of my devices. I would highly reccomend this hotel to anyone visiting the area.

    3
    « Poor Management, underprepared. »

    We stayed at the Best Western two nights. The front staff was friendly and helpful, but the first two rooms they gave us had never been cleaned from the previous occupants. Our 3rd room was very comfortable. We were told the hotel was full, and breakfast ran out of food the first day, and was very messy and understocked. The second day we made sure to go early to get something to eat but the room was never straightened up between guests and still short on supplies. Housekeeping also did not replace any of our toiletries that were used. Although none of the issues were enough to keep us from enjoying our weekend at Sleeping Bear Dunes, the hotel did not live up to our expectations.

  • 5
    « Nice Comfortable Hotel »

    I had an extra luggage with me, so as soon as I pulled in for check in staff got me a trolley and helped me carry my luggage to my room. Hotel is not very far from the main town and also there are many adventurous sopts near by. Overall I had a comfortable stay.

    5
    « Great Location »

    I stayed here and my over all experience was very good Perpect hotel to at because all the adventure spots are not that far from the hotel Staff is very helpful Room is nice clean and quiet Gym and Pool is nice Breakfast was nice and warm.

    5
    « Nice Hotel »

    Staff were very welcoming and friendly with good work ethics. My room was very spacious, and tidy. Breakfast was also preety decent as well. Hotel location is perfect for near by adventures like: Very close to Chrystal Lake and Chrystal Mountain Ski Resort. Short drive to Traverse City, Glen Arbor and sleeping bear dunes. Plenty of parking. Beds were pretty comfortable our sleep was nice and quiet.

    2
    « What happened? »

    Have stayed here in the past & it was good. Apparently under new mgmt & things have gone downhill. Hot tub doesn't work (but they don't inform you of that). Don't even attempt the breakfast - food runs out, slow staff in plain clothes with poor attitude says "it's in the oven". When it finally comes, he shouts "that's all there is, no more" Yikes! I wanted to jump up and wash off the counter myself. They also "run short" on towels. Never heard of that before.

    2
    « Very Sad »

    I have stayed at this hotel in the past and the condition has greatly declined. Inconsistent housekeeping- we were there for three nights and the common areas were only vacuumed once- the same debris was on the stairway to the second floor when we checked out that was there when we checked in. the hotel was painting the halls, but no work was done during our stay. The hot tub was out of order. The pool has chips in several areas. The attendant in the breakfast lounge wears street clothes as did several of the attendant behind the desk. There is an obvious lack of supervision. quite different from past stays. I felt as if I were staying at a Motel 6.

    5
    « EXCELLENT STAY »

    Beulah is a very nice town this hotel has very nice location ,good rooms & Swimming Pool , Fittness Center .Nice Employees .Staff was very welcoming.Enjoued our stay will surely want to come back .Thanks again .

    2
    « Wedding Rooms Reservations »

    Booked rooms and did a block of rooms for my wedding. I was promised my room to be half-off never happened. My family members didn't not get the approiate rates, either. I made wedding welcome bags for our guests since most were new to the area and most of our guests never received the welcome bags. Only those who asked for them specifically. Front desk staff were not able to assist our party with getting the correct reduced rate for the block. A few people complained about their rooms not being clean. Rooms which were reserved didn't get reserved. My room being their 4 days 3 nights was never serviced. I even asked someone to service it and it never got done. I ended up sending a friend to get me some towels and cleaned it myself. I had to set the garbage outside the room to get it picked up. Morning staff for breakfast was very nice and kept the dining area clean! Kudos to that employee. Bummer the waffle machine didn't work half the time (not her fault) and the pool was closed 2 out of the 4. Parking was good, the location, I thought, was perfect for where our wedding was being held. I just wish the staff was more accommodating, professional, and knowledgeable. The night front desk person told our guests that she had to wait for her mom could show her how to give the appropriate rates. Employees also had their young kids in the lobby. They could have been off duty, but I couldn't tell the difference. I have told my wedding venue not to use this location as a preferred hotel accommodations. We stayed the following week with our families in Frankfort and had an extremely satisfied stay! Regards, A bit disappointed.

    5
    « Best Western the best. »

    Staff is very welcoming, rooms and overall property is neat and clean, breakfast was decent as well, Manager is very helpful and have a great work ethic in her. Will be satying here again in future and also will be recomanding friends & fmaily to stay att this property.

    2
    « Needs fine tuning. »

    This is my first negative review out of hundreds of stays. The room was nice except for large piece of porcelain missing at front base of toilet and no products in shower dispensers plus no bar soap for compensation. Breakfast bar was out of food and not being replaced with still an hour of operation to go.

    1
    « Don't stay here if you're looking for helpful service »

    The Staff was uninformed unhelpful and generally "un" in all circumstances the requires attention to details. We were able to cajole three recommendations for dinner from the staff, and two were pizza parlors. Because we were on a motorcycle and it was getting cold and later in the evening we asked if there might be an alternative for a transportation (taxi, Uber etc.) into Traverse City (about 20 miles away) which was answered with a look that conveyed an "are you serious" and a distracted "no". It was downhill from there.

  • 4
    « Fall Color Tour Lodging »

    All in all the room was comfortable and clean. Upon arrival there was only the microwave/refrigerator cabinet in our room but the front desk delivered both in a timely fashion. Breakfast was the usual fare and well stocked.

    3
    « The accept pets »

    The only I stayed there is because they allow pets. I do not remember much about the hotel. So I guess I was not impressed with the place, It was okay I thought it was a little pricey for the quality of the hotel. The beds were too soft along with the pillows.

    2
    « Invasion of fruit flys »

    Not a great weekend. We moved our room due to an invasion of fruit flys 2 hours after getting in. The other option was to put a dixie cup filled vinegar, with a saran wrap cover and holes poked in it and stay in the room. Soooo we moved a few doors down the hall. They offered a very minimal discount. On the last day after we returned from a great wedding @ 11:30 PM.... More fruit flys. I went to the desk and began to tell the clerk. As I am sharing my story she turns and leaves the desk while I am talking and returns with the infamous dixie cup ready to go!!! No offer of a discount, or any assistance at all. BTW, Both doors at either end of the hall were left wide open all day long for the breeze!! I wonder where the fruit flys came from?? I will never stay there again, and will think long and hard about a Best Western period. The indifference of the staff and un professional attitude was very upsetting. To make matters even more interesting, I made my reservations 2 1/2 months prior to arrival. They could never send me and E-Mail confirmation. Talked to several different people and not one person could get my address correct! I even sent them an email and they still couldn't get it right. Soooo, a few days before our arrival I called to make sure I still had a room. The clerk assured me I did. I tried the email thing again. She called me a few minutes later and told that my email account had been closed! What? I was reading my emails as we talked. That crew and the motel leave a lot to be desired.

    5
    « Never Dissapointing »

    From the main manager through the entire staff you can expect kind and professional treatment. I have stayed here a few times and every time I am greeted welcomingly and the staff focus is on my needs and requests. They are not multitasking or preoccupied with other issues while assisting you. I have been at this hotel in Summer and Winter. Each time the grounds are immaculate, parking is plentiful and the rooms are spotless.

    2
    « Not a good experience - at no fault of the staff »

    I booked my trip on Booking.com via Tripadvisor. That was a simple and easy process. But when we arrived at the hotel, they did not have our reservation noted (although it was in the system). The very kind and helpful girl at the counter found our reservation but our rooms (that were to be near each other as we are a party of 8 ) were given away to others and it was a process to assign new rooms to us. She kept trying to call the manager on duty but to no avail. Once we received our rooms, we went to use the pool. There were outside people using the facilities (for a party I believe) and it created chaos that was not pleasant at all. There was a group of high school age children with limited adult supervision that I felt were not as respectful as one would expect in a hotel. I paid a lot of money and pre-booked expecting a pleasant experience and felt that it was truly a disheartening experience. The free breakfast was okay but not on par with others we have experienced. Also, when I go to a Best Western I would think that would be laundry facilities available for customer use, but alas, my husband had to drive a half hour to find one he could use. Very frustrating indeed.

    5
    « A Summer night in Beulah »

    Very clean and friendly. Not too for from Manistee and Traverse City. Our car broke down and the staff was very helpful in accommodating us after check out. Also close to Interlochen Music Camp for concerts and visits.

    3
    « Was ok only. »

    We stayed here because of a wedding we were going to. Do not go barefoot here the floor is very dirty! My feet were black on the bottom! They need to mop the tile floors in the lobby area. The breakfast food that was suppose to be hot was Luke warm. The second day for breakfast was Mexican style which the scrambled eggs looked apsolutly gross. It would be nice to have had another chain hotel in the area to choose from.

    3
    « Just your standard Best Western »

    Nothing really special. Very expensive during peak season. Nothing bad either. Had a pool, and a normal "free" breakfast buffet. There wasn't a scenic view. Only stayed because weather conditions traveling home were to be too hot to get caught in freeway construction. WiFi was free but wouldn't work in our room.

    4
    « Very good »

    We had spacious and clean rooms. The pool was nice and big and the kids liked it. Unfortunately the hot tub was closed and we did look forward to using it. The staff was very friendly and named a very good restaurant (The cherry hut) for us to have dinner. I find the hotel is a bit pricy though, that's one star less.

    1
    « Run down, dirty, in need of repairs. »

    I am not one to complain but this place was poor in so many ways. Air conditioner in our room was not working properly and the fan would not work on it either. Walls are paper thin! Several marks and repair holes that were just filled with putty but never painted over? Piles of dust on fixtures? There's no refrigerator in the rooms. No maid service was given during our two night stay! No trash in our room taken out and no fresh towels delivered. We returned to our room after leaving early for the day of fun to all of this. Woman who was at the front desk was the only person working I believe. She acted mad and put out when I told her our room was not cleaned, trash taken out, no towels...etc. She went to the back room and brought me out two clean hand towels!? What?! We have four people in our room! We were paying over $250 per night!!!! What a joke! She came into our room at 10:30 pm to empty one of our trash cans and acted pissy. She said she'd tell her manager, Brittney when she came into work that night at 11:00pm. Next morning there's no air conditioning in the breakfast area/front lobby and on one of the hottest days of the year!! Breakfast area was dirty and disgusting!!! I did feel bad for the gal trying to put the breakfast together as she was clearly short of any help. Went to check out and my card was already run and the manager took $30 off the total and that's it for not having our room cleaned. At $250 a night... Sorry, that doesn't cut it!!!!Again, the woman at the front desk was horrible and didn't have a clue to anything! Very unprofessional!! I would never stay here again even if it was free!!! Peak season in the area and this was the only place we could find anywhere. Sign in the door did say "No Vacancy" that evening. What a mess! Best Western should feel bad having their name on this building!

  • 3
    « Some good, some bad »

    The good: clean rooms, comfortable beds, decent bathroom amenities, indoor pool, good wifi, friendly staff. The bad: A/C broken in lobby and dining area, very hot. Phone in our room didn't work. Whirlpool didn't work. Furnace cranked to highest setting in the indoor pool area (staff perplexed as to why) in July...temp well over 85 degrees in the pool area. Our room was not made up on the first morning. Free breakfast was average - stick to cereals and yogurts however...some of the cooked items looked sad.

    5
    « Great service, Fantastic location »

    Wonderful service by all, especially Nathan! He was so polite checking us in and welcoming us as members. He also welcomed us back after each fun day out adventuring. Great location, minutes from Platte River tubing, 15 min from lovely Frankfort, 30 minutes to Glen Arbor, 20 to the Dunes. Great pool! Free breakfast. Only improvements I'd recommend is to add a microwave in the lounge and upgrading the wifi. It was painfully slow the entire trip.

    2
    « really in the middel of nowhere »

    200.00 a night and no frig in the room....why? the comfort inn we stay in the night before for 1\\2 the price was better then this over priced somewhat clean, non working hot tub, and no restaurant near by......what master mind came up with this location\\price, this is my second time here first and last and never a best western again....get a grip management.

    3
    « Disappointing »

    Stayed here on our way home. So looked forward to using the hot tub at the end of the day only to discover it was closed permanently closed!!! Major bummer especially after paying $190 a night for the room. They were charging premium prices for poor quality. The room was fine and the staff friendly but was not happy paying double for a room usually half the price.

    3
    « Not as clean »

    We were disappointed to see this hotels cleanliness level has gone down. Have stayed here many times over the years and am disappointed to see it not in as good of shape as it had been kept. Will try staying here again to see if it was just a one time thing.

    4
    « Beulah Hill »

    This stay was at the end of the day after traveling from Best Western St Ignace Mi. on a scenic route. Check in was fast, as I had booked the room online in advance and we were in our room in minutes. We had no in room refrigerator which most hotels/motels have now so we had some leftover lunch items we planned on using as a midnight snack that had to be put on ice. Room was adequate, but a bit over priced from what we have paid at other Best Westerns across the area. This area of the state is pricier than others so that also has to be taken into consideration. The hot breakfast was not as appetizing as other hotels we have stayed at and certainly a bit of a lower quality than most Best Westerns. We did enjoy a bowl of cereal, a yogurt cup and a piece of fruit. Would I stay here again, maybe but I might look farther north or south for an overnight stay.

    4
    « Little overpriced »

    I only needed a one-night stay, since I was driving across the country with my granddaughter. I had very few options for a hotel near Honor, Mi, where she was visiting. I knew that Best Western would suffice for my one night stay, but I do think it was a little pricey for its location.

    3
    « Only Decent Place to Stay in the Area »

    We stay here often and it seems that the overall quality is slipping. The room was clean and the beds are comfortable. The breakfast is adequate, but certainly nothing above that. We appreciate a nice place to stay in the area, and this Best Western is the only game around. No refrigerators in the room and they would be much appreciated.

    5
    « Consistency is the KEY! »

    I will gladly revisit a business based on it's level of customer service primarily. Price is a secondary factor. This Best Western has BOTH! Hats off to the entire staff. The location is pristine and the parking is ample. Easy in and out for RV's and large vehicles as well. Close to shopping and the water. 10+ rating for me.

    4
    « Family Spring Break »

    We had a very good relaxing time. The kids had fun and the free breakfast helps when we have children and not many options close buy. The pool is nice and my suggestion is to add a slide to it. And an arcade room also, to keep the kids occupied-TY

  • 2
    « So, so. »

    This hotel must have been constructed out of tissue paper as you can clearly hear conversations, belches and sneezes from the room next door. Disgusting. Above, you can hear the party, laughter, conversation and thumping footsteps. This is in the off-season. I can't imagine staying here in the summer!! The "suite" has a small sofa, refrigerator and microwave. The room was in need of an in-depth cleaning, i.e., drips on the bathroom walls, dirty draperies, window sills, to name a few. While the young staff tries to be pleasant and helpful, they're obviously limited in experience.

    5
    « Consistency is the Key »

    I have never been disappointed staying at a Best Western Hotel. I have always experienced professional and helpful staff as well as a clean comfortable room. The prices are very competitive. I travel over 120 days a year working for a major Tool Supplier and I need to know I will have a relaxing stay after work.

    1
    « Terrible Experience Even Before Check-In »

    Originally I booked this room for a ski trip getaway with my husband as this hotel was close by to a ski resort. Primarily, this hotel was advertised as a pet friendly hotel so I booked it and made sure that I was okay to have my 8# dog with us. I called the hotel itself after I made the reservation and was told that as long as he was crated if we left the hotel room, that it would not be a problem and that there are 4 specific rooms for guests with dogs. I called the day before I was to arrive to confirm my room and the same man that I spoke with on the phone 2 weeks prior said that my reservation was still there but I was not in a "dog friendly" room but "it wouldn't be a problem." All I had to do was sign a piece of paper stating that I had a dog & that the dog would not be left alone in the room (even in a crate)....DESPITE ALREADY HAVING BEEN CLEARED TO DO SO WHEN I BOOKED THE ROOM. I was no longer in the cancellation time frame so I ended up keeping the reservation and had to find a place to board my dog before we left for our weekend trip. I WAS NEEDLESSLY TO SAY, QUITE UPSET. 2 OTHER INCIDENTS HAPPENED WHILE I WAS THERE... 1. I accidentally spilled orange juice on the bed and on the sheets/one pillow case and left a note for housekeeping stating my accident. We came back to the hotel room only to have a note left from the housekeeper stating "Sorry couldn't find an extra pillow case." REALLY?! IN A HOTEL?!--I FIND THAT VERY HARD TO BELIEVE. 2. According to the front desk when I checked out, the hot tub outside closes at 11pm. I didn't know that or if the hotel had a quiet policy so I didn't complain. I didn't want to be one of those guests that make complaints as I usually don't! Well, there was a wedding party/wedding party guests that were out there partying until 2am/after 2 am that we could hear from outside our window. That was very rude! HOTEL STAFF DO YOUR WORK...THERE ARE OBVIOUSLY OTHER GUESTS AT THIS HOTEL SO IF YOU HAVE RULES, IMPLEMENT THEM!! CLOSE THE HOT TUB AT 11PM!! ....I ended up stating my complaints to the girl at the front desk at checkout and she ended up having me write down my number to give to her assistant manager so I could speak with management. Well, that was Sunday at noon and NO ONE CALLED ME BACK. I followed up 2x and on the second phone call 3 DAYS LATER, I ended up getting a hold of the manager, who luckily listened to my concerns/complaints. Would I stay here again...I wouldn't pay to stay again but he did listen to my complaints and offered me a 2 night+ stay in the future if I decide to come back to show us that "They can get it together and can provide better service and hospitality."

    4
    « Gave us the wrong room; fixed it the next morning. »

    They did not have the correct reservation at the hotel the first night we arrived. First thing in the morning the GM worked on correcting the issue and got us into our new room before we went out to snowboard.

    4
    « Nice, Quiet Location »

    Clean, friendly staff, nice rooms. We enjoyed the quiet, out of town location that was within 15 minutes of Crystal Mountain Resort. It was our first stay in the area that was not directly at the resort, and the value and comfort made the short drive worth it.

    5
    « Good Experience »

    Friendly and helpful staff. Nice, neat, and comfortable room. Breakfast was pretty good with some choices. Gym has good options for exercise. Good location with access to good restaurants. I would stay there again.

    4
    « Good Resolution to Major Problem »

    We planned a two-night stay well in advance on the recommendation from a friend. The power/ and water was out for approximately 5-6 hours due to a downed tree. Staff offered flashlights, water, and snacks. Upon request of additional compensation, we were offered to stay the second night at no charge. I feel this was a very fair resolution. We will definitely be coming back in the future. One negative: no additional blankets at the front desk and pillows were awfully uncomfortable. Good breakfast. Clean rooms and bathroom areas. The Fitness Center was good for a quick workout. Excellent front desk staff and manager :)

    3
    « Convenient base for a visit »

    We stayed here for 3 nights while we visited the beautiful NW Michigan area. The rates are reasonable and it's convenient to the Sleeping Bear area and Crystal Lake. The hotel is OK as far as rooms but we headed into Beulah for breakfast rather than partake of their mediocre offering. Rooms were clean, service was average hotel is used by workers in the area and some aren't real careful about being quiet when they come in late at night.

    4
    « Great Place to Enjoy the Michigan Fall Colors »

    We needed a convenient place to base our drives to Michigan West shoreline attractions and see the Fall colors. This BW hotel fit the bill perfectly- clean,comfortable, and quiet. Easy drives to Sleeping Bear Dunes and several lighthouses.

    4
    « Super helpful and friendly staff »

    We experienced an issue with the jacuzzi in our room but Kimmie went beyond our expectations in remedying the problem. The room was clean but I feel that it could use some further updating. Could hear kids in the pool early in the morning which kind of bummed us out but overall it was an enjoyable place to stay.

  • 4
    « Very good overnight stay »

    Nice hotel, friendly staff, quite clean, good breakfast, it was all fine. We had just one set of sheets which had some spots, we alerted the staff and got them replaced + 10$ reduction, without even requesting it, so really nothing to complain about. I'd recommend it.

    5
    « Just an overnight stay »

    it was just an overnight stay but most enjoyable. while booking in we were treated with each a large home cooked cookie. Our room was spacious, large frig. use of lobby PC, and the dining facilities for a group dinner. They bent over backwards to help in every way!

    5
    « Cleanest Hotel Room EVER »

    I have traveled all over the USA and can honestly say I have never had a hotel room that was as clean as this room was. Manager said hotel was going thru a complete renovation. Kudos on room 106 and a really nice lobby.

    4
    « Dated but comfortable »

    If you are looking to economize and aren't fussy, this place is great! The staff is friendly, the room was clean, somewhat dated. The breakfast was the typical- make your own waffle, eggs, sausage, assorted cereals and apple and bananas for fruits. It was perfect for us because we were out all day sightseeing and had a comfortable place to go at the end of the day. My only complaint would be the fitness cneter needs improved air conditioning . This might be improved by now as they were waiting for a part by mail to fix it.

    5
    « Comfortable, peaceful, good value »

    This 2 floor hotel is located almost midway between Hart and Beulah in a quiet country setting. Room amenities were very good but be aware rooms have no microwave or frig. Breakfast was the usual egg patty and bacon or sausages. Other standard choices available including waffles and fresh fruit. One very nice perk: the chocolate chip and oatmeal raisin cookies available daily from 4 pm onward. Beds were quite good - neither too soft or too firm. We slept well. A most pleasant hotel experience and highly recommended.

    5
    « Nice. »

    Clean, clean, clean! Beautiful view of the countryside and staff accommodating. The girl who took my phone reservation had a bit of trouble processing it, but was very nice about it. Good value for area and season (fall color).

    4
    « Just an over nite stay »

    We had the opportunity to stay here just a few days ago. The clerks at the front desk were welcoming, and the rooms were comfortable and clean. Breakfast was okay... but great as a quick meal.(my only comment would be, I would have really like to see cold drinking water availible)

    3
    « Decent place »

    Pretty decent place...it's not a 4 star place, but a reasonable place to sleep, shower, have breakfast, and be on your way. Breakfast was decent, eggs, bacon, various breads, juice, coffee, oatmeal...people at the counter were very nice and helpful...

 

Getting to the hotel ...

All directions
·From: Traverse City, Michigan. Go South from Traverse City on US 31, the Best Western Scenic Hill Resort is approximately four miles south (west) of honor on US31 - west side of highway. ·From: Grand Rapids, Michigan. Go North on US 131, west on M115 at Cadillac, north on US31 five miles. The Best Western Scenic Hill Resort is one mile north of Beulah on the west side of the road. ·From: Chicago, Illinois. I94 east into Indiana, then take I96 north toward Holland. At Holland, exit to US31 North. Take US31 north approximately three hours to Beulah. The Best Western Scenic Hill Resort is one mile north of Beulah on US31 - west side of the road. ·From: Detroit Michigan. I75 north to M10. West ...

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