Best Western Premier Airporthotel Fontane BERlin

The room was very clean and spacious. We ordered dinner 2 nughts from the Liefeando app as the hotel reaturant is closed on weekends. This was understandable as their main clientele is business during the week. Staff was very kind and helpful and spoke great English as our German is not good at all. Close to airport as we were picking people up the next day and only about a 20 minute drive into Berlin.

i have stayed in this hotel as long guest (still staying there). The hotel staff are extremely friendly, house keeping staff are highly great at their cleaning. The kitchen staff are superb. The entire experience in my history of travelling for work, its the best place. in nut shell a home away from home. I would like to thank the entire team both front and back house staff for their amazing customer service and the memorable experience they provided me with . Special thank you to you all and certainly would be my go to hotel when im around

I have never been to hotel like the Fontane! Beyond the physical elements, like the size of the single room (with windows shaped like in a yacht or a cruise ship cabin), the cleanliness, the strong hot water pressure in the shower, through diverse and delicious breakfast, ending with a fair price (you can charge in all conscience a double price). On top of all that, what is heartening is the cordial attitude and willingness to help with solving of unexpected problems that may have occur during a journey, like something that has happened to me. After travelling and staying for two weeks in Dresden, I got late to the Berlin airport by train and missed my flight home. After arriving from the airport, Ihad no problem with cheking in late at night. During a stay of four nights, the reception staff made a great effort in helping me with digital booking of a new ticket to Tel Aviv (I had many technical problems with using my digital platforms). Finally, they have helped me with searching and finding a travel agency in Berlin; without their help, I would not be able to buy a ticket and come back home. The remoteness from the city center of Berlin is a worthy cost of such a great treatment. Thank you! Val Friedman

My stay was very pleasant. The room was quite and spacious, breakfast was plentiful, staff overall friendly and helpful. The hotel is far from Berlin city centre, but it is easy to reach from the airport. I stay in March 2016, but this option is not available to select at the "When did you travel section".

This hotel is located close to the airport Berlin Schönefeld, southeast of Berlin. It serves a tasty breakfast with a big variety of dishes. So there should be something for everybody. Additionally, the hotel has a small, but nice spa area with three different sauna.

An excellent hotel with very easy access to Berlin via 20 minute train ride. This hotel was super clean, the rooms were well decorated and comfortable. Breakfast was simply superb with a great selection of tasty delights. We stayed for 3 nights and avoided driving into Berlin. Park at the nearby train station for free and ride local transit for 7 euros. As a BW high frequency user this one stands out amongst the best. Highly recommend this place for a short or long stay. A Canadian traveler.

With a full kitchenette and restaurant options. The trip was a lot more relaxing. They have a small wellness center with sauna, hot tub and steam room along with a cool down room. They are also just 1 km from grocery and restaurant options.

Hotel was little tired and right on the noisy motorway. Spa was fine. Gym not adequate for serious gym goers. Food was ok at breakfast and coffee was plentiful. A must. Evening meals were hit and miss. On a good day food is amazing

This hotel is welcoming, warm and friendly! On arrival we were way to early to check in but as the rooms were available the reception staff happily checked us in :) The rooms are spacious and clean and include plenty of space for a work area. There is temperature control to ensure that the room is comfortable. Facilities here include a gym and jacuzzi which is a perfect way to unwind after a long working day or sightseeing. Breakfast is basic, but tasty including a variety of hot food and healthier cold options. To get into Berlin via public transport it's an approximately 15 minute walk from the hotel to the train station, but it is a nice walk... a day was will cost around €7 which will give you access to the S and U Bhan across the entire city! There are restaurants around near where the train station is located and also three supermarkets very close by. The hotel isn't however that close to the airport, given its name... that taxi cost €20 in each direction. Down sides - mainly the bed and bedding. As I was in a room by myself I was given a single quilt for myself for a double bed. Very common in some places but it really is a pet hate, the hotel is quite noisy and some staff were a little less accommodating than others. All in all though a great stay! :)

The hotel is very comfortable, and I had an excellent dinner in their restaurant (photos attached). However, I strongly object to this hotel calling itself "Airport hotel". It is NOT! I made a booking through Hotwire, and it was one of those "blind" bookings, where you commit yourself to pay the charges before you actually find out which hotel it is. The Hotwire webpage said that it is "Airport hotel" in the vicinity of Berlin Schönefeld airport (SXF). To me, an "airport" hotel means that the hotel is either within walking distance from the airport or accessible by a short ride in a shuttle, usually free of charge. But "Fontane" is actually about 6 km from the SXF - hardly a walking distance, especially with a luggage. Their website claims that they provide a shuttle upon request and that I should call the front desk to arrange for a ride. But when I did it, the lady at the other end of the line told me unceremoniously, that they did not provide shuttling anymore and that I may have to take a taxi. Well, so the end result of that conversation was that I can take a taxi. I know that without calling Berlin from the United States! I ended up taking S-Bahn from SXF to downtown Berlin, then another S-Bahn to Mahlow and then walking 2 km to the hotel while carrying my luggage. Some "airport" hotel! I think that the hotel should remove the information about "shuttle" from their website, because it is highly misleading and causes a great deal of frustration.

It's the second time for us in this Hotel and it's always a pleasant stay. The staff is very helpful and the room was wonderful. We had a Superior room and it was great! The room was very clean and quiet and the kitchen area with coffee and tea offered was great too. The enormous bathroom was very very pleasant. Great staff. Unluckily we didn't use Gym and spa facilities, but we will do it surely the next time. Possibility of parking in the streets near the Hotel.Very good breakfast, but, for us, a little expensive.

The rooms are clean and spacious even though they could use a make over - as could the hotel as such. Staff was nice, I wouldn't rate it as great service though. The breakfast was good but pricy. The main issue for us was the fact that the hotel calls itself an airport hotel while neither being reachable by public transport nor offering a proper shuttle service. They told us they would organize a taxi but since the company they are working with apparently only has one single driver on a Saturday morning at 10am, they were only able to offer a taxi at 9.30 or 10.30. For some reason it was also not possible to get a tsxi fron a different company for a fixed time, they could only call on demand, which caused us some delays in the end. Their service is about 5 euros cheaper than the usual taxi, however. If you're looking for an overnight stay close to the airport, this is not it.

Very helpful, friendly staff and modern, spacious, clean rooms. Only snag is the heat, which the air-conditioning doesn't make much of an impression on, and leaving windows open for long isn't an option - as with most airport hotels, it's well-located next to a main road and near the airport. The real advantage of this one is that you can walk (about 10 mins) into the town, which has several shops and restaurants.

My wife and I stayed here for two nights following a flight cancellation, our choice not the airlines. The room was excellent, staff, both in reception and the restaurant were very helpful indeed and for an unexpected visit we were very pleased BUT with temperatures pushing high 80's into the 90's not to have a chiller function on the air conditioning meant it was as hot inside as outside which made sleeping very uncomfortable. That aside it was a very pleasant stay.

My parnter and son were put to this hotel by easy jet after a delayed flight home for 3 days. They couldn't fault the hotel itself bit service was shocking. They got food vouchers to the value of 25 pound each for meals on taking them to the restaurant they were refused food from the menu and tried to fob them off saying easy jet told them they had to eat what they were given or go without! There was a good menu which they both asked to choose from and was told no! You wouldn't feed what they got served to dogs! Under cooked food most nights to the point they just stopped going. Mananger was called and told easyjet money covered their meals separate...never heard do much crap and I have a friend who works in the airport and she has told me the vouchers are for any food at all you like...easy jet are being ripped off from this hotel and they have been informed. My son was so Hungary thank God for the MacDonalds down the road! Long 3 days for them they even asked for a bowl of chips and was told no! Shocking and disgusting behaviour...this hotel are scamming easy jet and other airlines who in good faith pay for their customers food yet they don't get it!

Reception was smooth and friendly. The clean rooms had coffee / tea making facilities. In the kitchenette you can add more if you do not want to use a good restaurant in the house. Quiet room, although the big road right next door. The noice was subdued, but if you want even quieter choose an even room. Parking space in front of the hotel on the street guard is free or you can choose the hotel's car park. Breakfast was good. Wifi was not free!

Cosy and functional hotel, with good connection to airport, highway and downtown. Good management end very friendly personnel, always a pleasure to come back. Nice wellness and bicycles are a plus! Great breakfast and good shuttle service. For my last visit a great thank you and appreciation to Christopher Ebert, professional and extremely friendly and helpful. Looking forward to come back to Fontane and Berlin!

Very poor management! Do not even think about staying at this hotel. My opinion is that no one should schedule a conference here. Management is very unprofessional, uncaring and uncooperative. Has no interest in assisting in problem-solving. Very bad.

We stayed for one night after working near Berlin during the day. The hotel is of a good standard and what we needed! Parking underneath the hotel is worth the €12 for the ease of access to the hotel. The rooms were a good size and of a good standard. Good mix of TV channels (German and English) and good quality of bathroom. The hotel comes with free wi-fi too (good for checking emails etc) I used the gym in the morning and while the machinery is old it will do for a quick work out. The food at dinner was good - the service wasn't brilliant (took a while to get served, they didn't explain the buffet, we also got told off for using mayo and ketchup which we used with our mains!) Come on - it's a bit of mayo and we weren't offered any. Checkout and check-in were seamless and had a great night sleep. The hotel is convenient for airport access (20 mins away) Would use again if we are back

I have stay frequently at this hotel on business trips. The rooms are a nice size, with features such as air conditioning and mini bar. The wifi is free and was good enough to stream movies on Netflix. The staff are very friendly, and are always smiling. The main issue I had was the shuttle service provided by the hotel. Whatever time you book the pick up, the hotel always seems to change the time to suit them, or one time did not even show up at all. I understand that they have many guests who use it, but if a time is not possible they should tell you when you book the pick up.

This hotel is a convenient location from the airport, was very comfortable with a nice bar and restaurant attached. It is in a quaint village location while still being right next to the freeway and under the flight path.

We stayed for two weeks over Christmas with a tiny traveler on his first international trip that was pestered with never-ending delays, reroutes, and missing luggage. The room was clean yet rather small with a big bathroom. Parking was never a problem. Breakfast was plentiful and acceptably priced. Wifi reception and performance was awful in our room for some reason. Where this hotel and its night-time employees in particular were able to shine was their treatment of a jet lagged toddler. The night reception saw us trying to wear his energy out and they immediately opened the long floors of the conference center as a safe, well-lit, and cozy race track. As a cherry on top he received a piece of chocolate, a croissant, ans some attention from the restaurant staff every night. They also heated up his evening cereals and even garnished everything nicely. This took a huge burden off our shoulders and we could finally start to enjoy over trip after a couple of days when the jet lag wore off.

We booked in for one night and had 4 days parking. We got a shuttle to the Airport and back which was waiting at the door for us. We had a very early flight out so no time for a proper breakfast however in the Foyer there was coffee and Croissants. We ate in the Restaurant in the evening and the Food was excellent. Will be staying here again and will be recommending it.

I love this hotel, it's modern and beautiful with friendly staff. The rooms are spacious and well furnished with a desk and sofa and have large windows, beds are comfortable. Bathroom is huge and the shower's water pressure is fantastic!!! Also, some nice little extras like a shoe polisher and nail file are supplied. The WiFi is easily accessible and fast, lots of channels on TV in various languages, A/C in the room runs cold. However, we were not impressed with the spider web on the cabinet and the mold stains in the shower (see pictures). In previous reviews the location was an issue that caused complaints. On any and all reservation websites it states where the hotel is, so how come this is a surprise? It clearly shows on all maps that it is immediately next to a freeway, so that's no surprise either. Our room is on the 2nd floor and at no point since our arrival have I heard the traffic ... except when I opened the obviously well insulated windows. Getting to the hotel takes you down a back road that looks a little adventurous for maybe a km or so, but the very well posted signs will get you there without a problem. The parking on the street can get full quickly, the hotel offers a underground parking garage for €10 though.

Excellent and helpful. The staff are kind rooms are clean and it was. Lose to the airport. The food at the restaurant was a little expensive however it was good. The gym is nice. The shuttle service from the hotel to the airport was easy and the man was very kind.

Stayed at the hotel for 2nights,the hotel provide a private transfer to &from the hotel literally 10 min drive from Schonefeld airport roughly €15 each way.this needs to be booked advance directly from the hotel.The hotel staff were friendly. I was unable to use the spa facilities as it was always booked up. I found it quite annoying that the spa could only could be booked from reception & not from your room & the spa menu was only at reception & not in the room also.Generally quite a quiet hotel but can hear talking if people are in the corridor.The hotel is just on a dual carriage way, so u definitely can't walk. I didn't see any bus links. So definitely need a transfer or a cab. The hotel had a nice vibe about it.nice modern design,bed comfy & pillows amazing. bathroom was clean and loved the shower,also liked the speaker in the bathroom.The tv channels were quite basic about 4 English channels & news but I did appreciate the TV guide.Had a mini fridge & a selection of different shape glasses. I found the air con quite tricky to use but the room temperature was good.the free wifi was was very good. If u come out of the hotel,turn left & walk pass the old peoples home, through the glass divider turn right,you will found a precinct with MCds,kaufhaus & other interesting shops like homeware & clothing about a 10min walk from hotel. The big issue was transport links to Berlin town centre, I caught a train from Mahlow stn which is roughly a 25-30 min walk from the hotel.you had to cross over the over pass walk straight down the country lane,turn left at the end of the road.you will pass a netto supermarket on the way. My final destination was Potsdamer platz (35-40min)which was great as it had two shopping centres,Berlin wall & holocaust memorial. Haagen Dazs & loads of food places. Also has a Lego centre, iMax & cinema facilities. You can buy a regular travel card about €5 but stations don't have barriers etc just a check in point. Great hotel if u want to be close to the airport but only one train stn & no busses.

We loved the whole time we spent there. The gym, the sauna, the food, the location all super! The service, excellent. Will surely be there again!. Though a bit out of town but it was what we wanted. We could walk to the train station to go to Berlin city, shorter walk to the grocery store. Just Perfect!

Though it is an Airport Hotel, it is very far from Tagel, the airport commonly used, but closer to the airport in East Berlin. It is a small hotel, efficiently managed. The breakfast spread is good and so is the wifi quality.The airconditioning is efficient. The views from rooms are avaerage.

Liked the wi-fi, bedroom very clean and comfortable and the food was very nice in the restaurant. Didn't like the price which was without breakfast parking was extra but I parked on the street and the receptionist wasn't very helpful. The hotel is well out of the way but ok fora night.

We stayed one night with my family and we were extremely satisfied from cleanliness and comfort of the room.The location is a little bit far away from city center but if you're traveling by car this hotel is definitely recommended

I stayed here for one night last week after landing on a late evening flight from Gatwick. I chose this hotel as it is very close to Schoenfeld Airport (10 mins by taxi, costing €17) and i didn't want to have to bother getting into the city at that time of night. I booked on the day for £47 which was a very good price for the quality of the hotel. The staff were all friendly and check in was quick and easy. My room (255) was large and well appointed with very good facilities, a large and clean ensuite, comfortable bed and well stocked mini bar. The bar downstairs is open til 1am and is reasonably priced and has a very good selection. Only problem i encountered was trying to get room service which was supposed to be 24hrs but obviously isn't. I decided to use the S-Bann to get into Berlin in the morning as i wasn't in a great rush. It's a 20 minute walk through a very nice suburb to the station where trains run every 30 mins and take 30 mins to get to the centre.

I paid EUR 245 for a double room containing a King Size bed. The room selected for us contained what looked like two children's beds stuck together and definitely smaller than Queen Size! I complained to the receptionist who said there was not a single room available as they were fully booked out. I told her I would write a scathing report about the hotel and especially about her manners and attitude. As I wrote down her name her attitude suddenly changed and an alternative room was provided with a King Size bed. So much for "fully booked up"! Unfortunately the hotel is dingy, the clientele is noisy, it is situated right on the autobahn that makes sleeping impossible with any window open, and it is no better than 3 star but with 5 star prices (= for a hotel in the middle of nowhere. The previous two nights I had spent EUR 250/night for the fabulous 5-star Grand Hyatt near Potzdamerplatz).). All in all, a miserable experience. Never again!

Very nice hotel. Has a gym with lots of equipment. Stayed at a few BWs in USA and they always had a coffee machine in the foyer. This one did not, but that might just be a country specific thing. Rooms had silent airconditioning and although it's an airport hotel, the glazing is briliiant for noise exclusion. Restaurant was great, food was good and staff (especially breakfast staff) were lovely. Wide choice for breakfast.

As a result of a bad experience with EasyJet airlines, we wound up having to spend 3 additional days in Germany. Since we had already checked out of our prior hotel, we had no place to stay. Having learned our lesson, trying to get from a Berlin Hotel to the airport 30 kilometers away, I decided to find something as close the the airport as possible, regardless of how far it was from the Berlin city center and that was inexpensive (about 70 Euros a night/ $77) Imagine our surprise when we arrived and found that it was equal to most 4 star hotels in the United States! the rooms are absolutely gorgeous and they allow for smokers and non smokers alike. You can open the windows to get fresh air, there is a mini-bar, safe, coffee, and an incredibly modern shower like I've never seen before! The dining room is nice and there is an outdoor patio as well. The funny thing about the food service is that there is a buffet, but it is served by the staff. You sit at a table and order what you want, then the staff goes to the buffet table, plates the food, and brings it to you! I almost laughed, but then I thought that this is probably an efficient way for them to do things. There was also a spa, a sauna, an exercise room, several meeting rooms, and a room just for smokers. As I am an avid cigar smoker, I loved being able to have a place where I could go and enjoy a nice smoke without disturbing anyone else, and without having them give me dirty looks or make rude comments. I would highly recommend this hotel to anyone visiting Germany. it is worth it to drive a little further to Berlin, but have all the amenities and a guaranteed 15 minute drive to the airport since there is no construction going on in that area. (Right now almost all of the major freeways and roads in downtown Berlin have some type of construction going on simultaneously which makes traffic a real nightmare!)

I chose this hotel as it fairly close to the airport for my return flight now. It was very modern, quiet, comfortable with good internet. Ate a late lunch in the restaurant it was pretty good. They happily arranged a taxi for me as their shuttle did not operate at 4 am. There wasn't anything to do close by. But I did take a 10 minute walk and found a McDonald's, a few shops and a very large grocery store, but it was closed since it was a Sunday. If you're looking for a nice hotel with comfortable beds, good internet, restaurant & bar definitely consider this hotel.

I chose this hotel because I have a 6 am flight and wanted to be close to airport. Friendly staff, nice restaurant and bar on site. Very comfortable and well appointed room. Also offer room Service. Refrigerator in room includes for a fee mini bar. Only negative is location. Nothing to do in the area. However it did give me time to relax and catch up on emails.

Really nice hotel, friendly and helpful staff, gym, sauna, hot tub... I booked because of the chain and we were all pleasantly surprised when we checked in. I saw the comments about parking - we had no issue finding free parking next to the hotel. Great value for money. They also allow one kid in the room (some of the hotels did not). Breakfast (additional fee) is nice but could be better. we didn't try the restaurant (we did check out the mcdonald's two minutes drive away). Took us less than 10 minutes to get to the airport car rental return

Although it is advertised as an airport hotel it is NOT close to the airport at all. The hotel has a shuttle service, but it is NOT complimentary. It is 15 Euro each way, and a taxi ride will cost you 25 Euro. The hotel is not close to any train station, and here again you have to pay for the shuttle service. I will NEVER stay at this hotel again. Stay in Berlin and you'll be better off.

The room was spotless I was offered breakfast for an extra charge. The biggest problem flying in from Schoenfeld is that public transport is non existent ! The hotel should make this clear.Their shuttle bus will only pick you up when you call from the airport to inform them you have arrived and then you wait ! How inconvenient ! I decided on public transport it was a nightmare.I ended up asking locals for a lift from the train station !Leaving hotel was a walk to station of 45 minutes through countryside ! So far out of the way I can not recommend this hotel unless you have a car.

The Best Western website states that this hotel is near the "international airport of Berlin". It's not. The international airport of Berlin is Tegel. This hotel is on the opposite side of the city, near Schoenefeld. It took me around 1.5 hours to get there by delayed bus, S-bahn and on foot. The return trip to Tegel was accomplished in about an hour. To and from by public transportation cost 6.60 euros.

We were there for a total of 3 nights and have absolutely no complains about the hotel, staff or any amenities! The rooms are very spacious, some come with a small kitchen area, they have refrigerators and safe in all rooms. We had our 3 year old with us and she had her own sofa bed all prepared for her!! The bathrooms are very roomy; neat and clean. They have a nice restaurant on premises that has decent food; the breakfast is 13 euros per person, 3 euros per kid and has ample options! The staff is very polite and helpful. We drove and the first time around parked in the parking garage provided by the hotel (the price is 10 euros per day and you can go in and out as many times as you want). However the 2nd time we found a free street parking; it is a semi-residential area and is pretty safe! There is a small shopping area nearby (ALDI and other couple supermarket, a gas station as well as McDonald's) where you can pick up daily need stuff. The hotel is about 7-10 minutes from the Schonefeld airport and about 20 minutes from the Berlin city center! Overall a really nice hotel.

A hotel that hits all needs, is functional, but doesn't inspire. Room clean and well fitted, wifi worked fine after problem with password. Has a gym, but would struggle with more than 2 or 3 in it due to small amount of equipment. Bar very compact and not great atmosphere. I stayed 3 nights and whilst it was fine, I wouldn't have wanted any longer

Good option for one day stay; connection flights wait time; or Buskiness short events Reasonable infrastructure and options; fitness center; bar; etc. Breakfest Well done and good service and cleaning. Points to be improved; Bar service when received a big group and also take care about batteries informações the rooms.

We stayed as a family driving from Amsterdam to Warsaw. This was essentially a midpoint so we wanted comfortable, easy and convenient. This hotel delivered on all counts. The restaurant was uncrowded when we arrived and served us promptly and with attentive service. The room was quite large, a living room with two beds for our kids and plenty of space along with a master suite and large bathroom. Checking in and out was a breeze. We drove and were able to park on the street with no hassles. It was a little tricky finding the hotel from the main A10 via GPS but we managed. Signs start appearing as you get close enough. Overall a pleasant experience and worth a stop if you are in the area.

The hotel provided clean and comfortable accommodation with no major issues, and we were very happy with our choice. The only minor point was that consumables (tea bags and soap dispenser) were not topped up without asking. We would definitely use this hotel again, and recommend to friends.

We stayed here for three nights and it was very pleasant stay. We booked a standard room but, because of unavailability, they give us a Superior one without asking for an extra price. The room was wonderful: very big and with a little kitchen, with a very spacious bathroom. The hotel is very well located at the intersection of many important roads and very convenient for those, like us, who travel by car. The staff is very friendly. I think, when in Berlin again, that we shall surely come back here.

Quite enjoyed visit to this hotel, very well maintained, nice breakfast, good bar. Didn't have a Meal though maybe next time. It's also close to Mahlow centre which is small but only about 15 mins away with a few nice restaurants and after a day at work a stroll out is nice.

We have stay for 2 night in this excellent hotel. It has got very good location out of Berlin City, but only 45 minutes from most visited places. They also offer discounted car park and free transfer if you flying to/from Schonefeld airport. Hotel on its own was very comfortable, spotless and run by very professional and kind staff. Only some waitresses from hotel's restaurant could speak better English.

I stayed here for two nights whilst my partner was working at the airport. He needed to be close to the terminal, whereas I wanted to explore Berlin. The room - & especially the bathroom - was surprisingly spacious. The food was fine & the staff were incredibly helpful. The hotel is a good 20-25 minute walk through a quiet residential area to the nearest train station (Mahlow) with connections to central Berlin, so perhaps not the ideal location for a specific city break. The hotel runs a free shuttle service to & from the airport which takes approximately 10 minutes. Near to Mahlow station is a lovely cocktail bar with a small but excellent restaurant attached which was packed with locals, should you have time to dine outside of the hotel. There is also a supermarket & a few other local amenities between the hotel & the station.

We stayed there because it is close to the airport. Since we rented a car that hotel worked perfectly. If you are not renting a car to move around, you might find some trouble ($$$) getting to Berlin, the train station and or the airport. Parking outside is free, and is not difficult to find a spot. Also the hotel offers parking for a fee. food at the hotel was good and I did not considered expensive. The room was clean and big, very comfortable.