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Bergen Bors Hotel, Bergen

Vagsallmenningen 1, 5014, Bergen, Norway - See on a map
Bergen Bors Hotel - Exterior The Bergen Bors Hotel is ideally located in the center of Bergen. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Bergen Bors Hotel - Luxury accommodation in the heart of the Bergen. The hotel has 127 rooms and suites designed to satisfy the highest expectations. Bespoke furniture combined with modern Scandinavian design adds character to the interior. Room categories range from standard single rooms to a 54 square meter suite with harbour view. The suites are in a class of their own – particularly the unique conversion of the former stock exchange manager's office. Not only does this hotel offer Bergen's most elegant rooms and suites, it is located in close proximity to Bergen fish market and harbour, Torgalmenningen and the Strandgaten shopping street. The city's bar and restaurant scene is also close by, but there is no need to leave the building for Bergen's finest dining experience. BARE restaurant is located in the old stock exchange, and is one of several food & drink venues in the building. In this historic jewel of a building, located as centrally in Bergen as is possible, we have built Bergen Bors Hotel – an exclusive design hotel for guests looking to treat themselves to something special. Its designers, ClaessonKoivistoRune, have created a classic, yet modern hotel that does this impressive building justice and renews its relevance in a modern-day Bergen. Bergen is considered one of the world's most beautiful cities, and the Bergen Bors Hotel is its exclusive hub. Welcome.

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Bergen Bors Hotel

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Hotel advantages

  • Restaurant
    Restaurant
  • Complimentary full american breakfast
    Complimentary full american breakfast
  • Lounges/bars
    Lounges/bars
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
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Guest reviews

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Certificate of Excellence 2020
Travelers Choice 2020
 
Travelers_Choice 2020
 
based on 502 guest reviews
NOTE ISSUED
Excellent
279
Very Good
157
Average
39
Poor
20
Terrible
7
REFER TO NOTICE
Business Business
51
Couples Couples
193
Family Family
102
Friends getaway Friends getaway
59
Solo travel Solo travel
24
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Unfortunately charged for my room Twice, money reimbursement ???"

2
User 11/02/2021

Let's get started from the beginning At arrival my pre booked room was not available??? They have taken my payment as a regular practice... So My Wife and I were put in a horrible room with a great view to the ventilation system, horrible all open bathroom. After complaints we were upgrade to a better room But my wife was not able to dry her hair because electrical brakes shout down power happened more than 3 times. Breakfast was really good Personal friendly When we were checking out we were ask to provide a credit card again. I was charged the full amount again to my credit card Meaning twice, double charge I have complained right on the spot they said the money will be reimbursed but four days later no money yet in my bank I have called them and surprised they can not fine my record not even the I was in the Hotel for 3 night So my funds are in a limbo Let see how all this mess develops

Front Office Team, Guest Services / Front Office at Bergen Bors Hotel, responded to this review
Dear Gabe, First of all; thank you so much for taking the time to paint such a detailed image of your recent stay with us. Please accept our sincere apologies. We are normally known for our exceptional attention to details. Having said that, we hope you can understand our regret for missing that mark during your stay. Due to reasons regarding security around our payment system, we ask all our guests to authorize their credit cards in our card machine. In rare cases, the authorized amount can freeze, but this is simply an issue connected to one of our card machine providers. We are so sorry this happened during your stay - know that we would never do this intentionally, and that we take these matters very seriously. Any incident regarding credit cards, we try to fix as soon as possible, so please contact us directly. In order to fix this issue, we will need to know which name this specific reservation was linked to. When it comes to our rooms, we have 127 of them - 9 different categories. Many of the rooms have beautiful views; some towards the mountains, some are facing the city and others are facing the wonderful Bryggen Harbor. We are so sorry for not being able to hand you one of these rooms. These rooms are quite popular and are booked regularly, so this was most likely linked to the lack of occupancy. We would love to make it up to you by giving you several options for your next visit, but please let us know in advance, as our higher category rooms are often prebooked. We kindly ask you to either send us a personal message or to call us. We would love to apologize to you further and explain the electrical situation. Please know that all the incidents you faced during your stay were 100% unintended, and that we strive to create a perfectly-balanced and safe environment for all our guests. Once again, please accept our apologies. We wish nothing but the best for you, and we would love to make it up to you. Have an awesome weekend, stay safe and definitely stay in touch! We will make sure to assist you in every way possible, as well as create a magical experience for your next visit. Best regards, Rinat | 1. Receptionist Bergen Børs Hotel

"Best local hotel group in Bergen"

5
User 30/01/2021

Bergen Børs has all facilities you need to have an efficient and good stay in Bergen both for business and pleasure, excellent position, professional staff and all supporting "tools" Ironing board in room, fitness room, high speed wifi, good breakfast etc.etc.

Front Office Team, Guest Services / Front Office at Bergen Bors Hotel, responded to this review
Dear VIdar, Thank you so much for the amazing 5 stars that you provided us after your recent stay with us - we appreciate you so much! We hope you can imagine how happy it makes us, knowing you were satisfied with our facilities, staff and amenities. We strive to improve this even more at this very moment. Our vision is to create the most unique hotel experience any guest has had in the past, so definitely keep an eye open for future news and updates :-D Once again, you have our most sincere appreciation, and know that we would love to welcome you back soon. Have a great weekend, stay safe and hydrated and enjoy life to the fullest! Best regards, Rinat

"Stylish and cosy hotel - and couldn't be more central"

4
TravelerNumber19, Tromso, Norway 11/01/2021

We spent three nights in a Superior Room with view to Bryggen and the harbour. The style and furniture of the room was super elegant but also cosy, so that we felt like home (no, better). The staff was super friendly and helpful. And the breakfast as well as the historic breakfast location (BARE restaurant & bar) were great and we enjoyed it every morning. It seemed that the staff took the COVID-19 procedures serious, but also did not overcomplicate it. The room was nearly perfectly clean, but it was obvious that there was no final check done before we checked-in. Maybe this happened because we checked in on the first day after the hotel had been closed for some days.

Front Office Team, Guest Services / Front Office at Bergen Bors Hotel, responded to this review
Dear Traveler, We are absolutely delighted to read about your stay with us at Bergen Børs Hotel! If you liked our Superior room, you have to try one of our Junior Suites - they not only have a magical view towards the most historical part of Bergen, but they also have some pretty awesome bathrooms - it's almost like being in a spa! Reading about your experience and how much you enjoyed all the facilities the hotel could provide makes us so happy, and we thank you for that. You are more than welcome to return anytime! It would be a pleasure to see you again :-) Have a wonderful day, stay safe and enjoy life to the fullest :-) Best regards, Rinat

"Not quite up to standard"

3
kikki59, Bergen, Norway 21/10/2020

Bergen Børs claims to be a luxury hotel, but they might be setting the bar a bit too high. We stayed in a historic room, very lovely, and the bathroom was awesome. However, a few details spoiled the impression a bit. The furniture was "modern", but just appeared cheap and not in keeping with the atmosphere. The bedside tables were virtually non-existent, tiny glass circles, the one with the phone on did not have room for anything else. The rooms were equipped with delicious soaps and creams from Fitjar Islands, but the bottles are big, and there are too many of them in the room. I suspect they don't let the bottles empty rather than filling them up as they go. Thus, the lotions in particular, became rancid, leaving a rank smell to what is usually among my favourite products. Maybe minor details, but they do set the scene. The kicker, however, was when I tried calling reception before going to bed. From the hotel phone it just rang a couple of times before I was disconnected. When calling the hotel from my own phone, there was no answer. So I went down, only to find the receptionist on what I can only assume was a private call. The only conclusion I can draw from this is that customers and guests are left hanging because staff is to busy with personal stuff. Discussions about hang overs were also overheard in the lobby. Lovely hotel in many aspects, but all in all not quite up to standard.

Front Office Team, Guest Services / Front Office at Bergen Bors Hotel, responded to this review
Dear valued guest, We want to thank you for taking the time to review your stay with us. We are indeed working on becoming the perfect hotel for all future guests, but we need honest reviews in order to improve and become the best, which is exactly why we appreciate your honest feedback. It is so sad to read that our Scandinavian design did not meet your standards - we have used very professional designers in order to have a minimalist, yet appealing and inviting style in all our rooms. Regarding the soaps, we will bring this further to our housekeeping manager, so that she can review this matter. We are so sorry about the inconvenience regarding the phone call. We have a strict policy on private calls while at work. If this was the case, we will make sure it never happens again, as this is something we will discuss with the team as we speak. We do our best to make our guests feel welcomed and at ease. We are very grateful for your review, as this is something we will use to grow and become better. It is our pleasure to welcome you back to us. We want to prove to you that staying with us is the right choice. Please let us know if you ever decide to visit again, and we will make sure you have an amazing stay. Have a beautiful week and stay safe! Best regards, Rinat

"Declining awesomeness"

4
TheSuitcase, Oslo, Norway 04/10/2020

I spent 3 nights at Bergen Børs; a hotel I called “my new favourite hotel in Bergen” the last time I reviewed it. This time around it didn't blow me away. Last time I got an upgrade to a spacious room – this time I had a basic double room. The problem was that it wasn't just the room size that was declining – the room was not very well maintained, the carpet was “dirty” and there were stains from coffee cups on the night stand. The cleaners has not been very thorough either (the mini fridge was downright dirty) – but the bathroom was spotless. The hotel (and surroundings) were very quiet, WiFi worked perfectly, and check-in was a breeze. Breakfast was good and plentiful – with amazing view to Fløyen and the city. I especially LOVED the homemade leverpostei (liver pâté) – it was delicious! The hotel is centrally located at Fisketorget, with only a few minutes' walk to e.g. Fløyen and other tourist attractions. There's a REMA1000 and KIWI (grocery stores) only 50m from the entrance, and the airport bus stops right outside the hotel. The staff was super attentive, and gave the little “extra” to make the stay more enjoyable. Would stay here again, and hope to give raving reviews again very soon.

Front Office Team, Guest Services / Front Office at Bergen Bors Hotel, responded to this review
Dear valued guest, Thank you so much for the review. We are so happy our facilities and homemade liver pate met your standards! We would love the recipe, but the rumors say it's secret! We're absolutely delighted with our location - our guests love that everything is a stone's throw away! On another note; It breaks our hearts to read about the lack of cleanliness in the room you were handed - know that this was absolutely not intended in any way, and we take these matters very seriously. We hope the front office agents offered you a good compensation, as this would be the least we could have done for you at the time. This will be sent to our housekeeping manager for further review, that we can assure you. Please accept our sincere apologies, and let us make it up to you on your next visit. Thanks once again for taking the time to review your stay in such a detailed way - we appreciate every word, and we look forward to welcoming you again! Have an amazing week and stay safe! Best regards, Rinat

"Great location, friendly and helpful staff!"

4
Patrick M, Houston, Texas 18/07/2020

Located in the heart of Bergen and just a few minutes walk to the top places to see and things to do, this is a very nice little hotel with a wonderful staff. Breakfast is plentiful with fresh breads and eggs and of course coffee and tea. We stayed in a family room and found it very spacious with comfortable beds.

Front Office Team, Guest Services / Front Office at Bergen Bors Hotel, responded to this review
Dear Patrick, Please accept our gratitude for taking the time to write such a kind review on your stay with us. The staff is thrilled for being able to provide you with a service that you enjoyed. Our breakfast team has been informed of your review, and are happy to assist you with a breakfast that stood to your expectations. It's great to read that the room you had was spacious and comfortable. It is itching to have you back! We want to thank you again for writing such kind words after your stay, and we wish you a wonderful and safe winter. Best regards, Rinat

"Stylish Hotel in Central Location"

4
Richard_SW11, Stavanger, Norway 05/07/2020

We stayed here for a weekend visit to Bergen and will most likely return. Our room on the fourth floor was spacious with plenty of space for clothes and bags. Reception staff were friendly and helpful. Breakfast was very good. Because of Covid-19 precautions there is no longer a buffet so allow a little more time than usual in case a queue forms.

Front Office Team, Guest Services / Front Office at Bergen Bors Hotel, responded to this review
Dear Richard, It is so wonderful to read that you had a great time at the Børs Hotel, and that you will most likely return one day - thank you for these kinds! Nothing is better than having enough space, not only for personal belongings, but also to be able to walk around the room without feeling the room is a cluttered mess! We will make sure you get an even bigger room for your next visit :-) Good news! The breakfast buffet is back on track. The COVID-19 madness has been rough on us, but we do our best to keep things as normal as we can for our beautiful guests. I want to thank you on behalf of the whole team. We are thrilled for being able to provide a service that met your expectations - know that we would be more than happy to do it again. Stay safe. Best regards, Rinat

"Bandits"

1
602charlesd, Dundee, United Kingdom 22/06/2020

Was meant to be staying here in March but Norway went into lock down the day before we were due to arrive. The hotel has refused to refund our accommodation costs which were paid in full. Have not even been offered a credit for use at a later date. Not impressed.

"Excellent hotel in a prime location"

5
Lillian S, Haugesund, Norway 12/06/2020

There is absolutely nothing bad to say about this place! - Loved the room (a large, Deluxe rom on 4th floor), - loved the breakfast (even though Covid-19 prevented it from being a buffet) - and the location is where you want to be for exploring downtown Bergen on foot Will be coming back sometime soon!!!

Front Office Team, Guest Services / Front Office at Bergen Bors Hotel, responded to this review
Dear Lillian, A million thanks for leaving behind this warm review. Detailed and kind reviews like these are inspiring, as they motivate us to continuing our hard work. We have many beautiful, spaceous rooms that we would love to assign you for your next visit. Keep us updated! Keep yourself and your loved ones safe during these trying times, continue being your wonderful self and hopefully we'll see each other again soon! Best regards, Rinat

"Good but not great this time."

3
oregongirl62, Bergen, Norway 07/06/2020

Booked a junior suite for one night. Check in was smooth and we got a corner room on third floor facing the square. The room was smaller then we have had before but cute. Had the worst night sleep in a long time. People outside were so loud, they were probably going home from the bars and nightlife. Cars and busses honking.I was in big need of rest and didn't get any, there are rooms that are not facing the busy street.. Room was not properly clean either and nowadays its pretty important. Towels had stains on them. The breakfast attendent was very caring and helpful. Breakfast was really good.

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