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SureStay Plus Hotel by Best Western Baton Rouge, Baton Rouge

4.0/5  - basé sur 347 notations.
710 Lobdell Boulevard, 70806-2973, Baton Rouge, United States - See map
SureStay Plus Hotel by Best Western Baton Rouge - Welcome to the SureStay Plus Hotel by Best Western Baton Rouge! The SureStay Plus Hotel by Best Western Baton Rouge is ideally located in the center of Baton Rouge. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Welcome to the SureStay Plus Hotel by Best Western Baton Rouge where the service is personal and the amenities are comfortable and affordable. Guests staying at this Baton Rouge hotel will enjoy boutique style accommodations that offer a distinct French Quarter romantic ambiance. Fashioned with an indoor courtyard embellished with Louisiana artists work, this three-story atrium hotel features guest rooms with cable satellite television with HBO® and free high-speed Internet access. The SureStay Plus Hotel by Best Western Baton Rouge, is close to everywhere travelers want to be while visiting Baton Rouge, Louisiana. Spend the afternoon exploring Downtown Capitol Center, picnicking in Independence Park, catching a concert at Texas Club Concert Venue or enjoying Blue Bayou Water Park and Dixie Landin' Amusement Park. Find a variety of brand name shops at the nearby Mall of Louisiana. Louisiana State University is located close to the hotel making us the ideal lodging when attending sporting events or the visiting campus.

SureStay Plus

Hotel by Best Western Baton Rouge

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Hotel advantages

  • Outdoor pool
    Outdoor pool
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
  • Sauna
    Sauna
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 348 guest reviews
NOTE ISSUED
Excellent
134
Very Good
117
Average
55
Poor
22
Terrible
20
REFER TO NOTICE
Business Business
77
Couples Couples
113
Family Family
92
Friends getaway Friends getaway
30
Solo travel Solo travel
24
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Won't be back"

1
15/11/2018

The beds was horrible and tanks in the bed hit the wall made some kind of noise my restroom by the toilet in the shower cap leakingwhen you go up and down elevator it smell like something's burning in the elevator every time you go in thereyou called front desk you got to hang up and call like 6 or 7 times for somebody to pick up even if you driving to the location you still got to wait six or seven times for someone to pick up the phone the breakfast I made it was just it was your regular breakfast nothing fancy but I can say people friendly and it was quiet there but they seriously need to upgrade like the GM like needs to upgrade for real

"clean & quiet"

5
04/10/2018

A clean and quiet place to stay with a great breakfast! Not much shopping or restaurants in the immediate area, but it is only a short drive to downtown or LSU. We would stay here again on our next visit to Baton Rouge!

bwbatonrougela, Hotel Manager. at SureStay Plus Hotel by Best Western Baton Rouge, responded to this review
Dear Guest. It was a pleasure reading your review on your stay at the Sure Stay Plus,Baton Rouge. We are glad that we could live up to your expectations. Our team is committed to provide best of hospitality to our valuable guests. Our breakfast is well selected and we are happy that you liked it. Thank you for all your recommendations. Your words of appreciation have been shared with the entire team. We look forward to host you whenever you visit our city next. Sincerely, Hotel Manager.

"Super clean and very nice rooms"

5
26/09/2018

We stayed in for 2 days and found the rooms super clean and well done. The front desk was courteous and very helpful. Breakfast is free and was pretty descent. The downstairs lobby is an atrium and unique and the hotel has pleasing French architecture. Nice one! Wouldn't hesitate to recommend anyone and will definitely stay at the same place next time around.

bwbatonrougela, Hotel Manager. at SureStay Plus Hotel by Best Western Baton Rouge, responded to this review
Dear Guest, It gives me extreme pleasure and satisfaction to know that you have enjoyed your stay here with us at the Sure Stay Plus Hotel. Our endeavor is to continuously excel in guest satisfaction and comfort and we always seek the valuable feedback of our esteemed guests like yourself, to improve positively and excel even further. Thank you so much for your awesome feedback, and looking forward to serve you again in the near future. Sincerely, Hotel Manager.

"More Cons that Pros"

1
23/09/2018

We literally just left after a one night stay. Apologies for any typos as I'm writing while this is fresh on my mind. No idea why no one leaves feedback or takes pictures, so hopefully my contribution will lend help to those who thoroughly research where they're staying. Background: I thought that it would be a great idea to bring my wife and child to a football game (LSU vs La Tech). They both have allergies so we called all around town looking for a hotel that has hardwood floors. From my research, there are only about 2 as an FYI (Surestay and Radisson). First, as someone has commented, there are 3 floors in total (all indoor). There is only one ice machine on 2nd. Not too big of a deal, they have an elevator and yes, it does smell due to being poorly ventilated. The foyer looks amazing. Almost reminds you of bourbon street. I opted not to swim though they do have a pool. Please, be aware that it is a saltwater pool (another kid had an allergic reaction). The decor is straight out of the 90s. Halls and corridors are carpeted. Rooms have wood laminate. Yes, the room we had (3rd floor) had a musky smell. somewhat like an Anytime Fitness. Not enough to make you gag but just enough to make you say "what the hell is that mildew smell?". The AC blows great. In fact, too great. The sheets were toilet paper thin. The beds are made with sheets instead of blankets so it was hard to stay warm. We brought our own towels which was great because there weren't many included. There was a fridge, microwave, and coffee maker. Now, the "good" part. The rooms are spacious but Very outdated (garage sell paintings on wall). I felt as though I was at my grandma's house. The office chair is bonded leather and is peeling bad. The mattresses were sunken in. There is a lace bed skirt. The furniture shows significant signs of wear and tear. The most up to date items were the flat screen TV, the bathroom sink area, fridge, microwave, coffe maker, and the floor - That is it. I was most disappointed at what was under the beds. Copious amounts of thick dust. Are the cleaners simply sweeping everything under here?! That was a major WTF moment right there. We found a baby bib, a clothes tag, and an earring sitting in dust. I know that'll be hard to believe so see pictures. As I mentioned earlier, this was a no-no given that my wife and daughter are highly allergic. Lastly, the walls are thin. When someone stomps down the hallway or screams loudly, you'll hear it. The breakfast was...kinda cool actually. However, there was only one waffle maker (long line). The menu consisted of 3 varieties of cereal, sausage links, waffles, white/wheat/raisin bread, grits, powdered eggs, apple/orange juice, decaf/caf. coffee and oranges/apples. Originally, the prices appeared reasonable ($120) for a 20 min drive to Tiger stadium. However, I'd say that they were still about $40 overpriced given the quality of the room themselves. Overall, I won't be staying here unless I'm desperate or they do a complete remodel. The exterior, staff, and internal courtyard (with live fish) were the reason why I gave it a 1/5.

bwbatonrougela, Hotel Manager. at SureStay Plus Hotel by Best Western Baton Rouge, responded to this review
Dear Valued Guest, Thanks for your stay at the Surestay Plus Hotel and the review. Really appreciate your kind gesture in mentioning the positives as well as pointing out the improvement points. We have never come across such a comment earlier, but your review is really serious to us. We will be taking steps for overall improvement. Request your patronage and please visit us again. Sincerely, Hotel Manager.

"Very nice stay, but a couple of pointers...."

4
08/08/2018

We were first given a room with 2 double (not queen) beds that had a strong cleaning smell. Front desk clerk Leroy was very helpful and got us another room with a king bed and no smell! He also gave us a dinner recommendation (Parrain's Seafood Restaurant) that was terrific! The room was very large, clean, and nicely appointed, although the wall-mounted AC unit was bit noisy. And, I would suggest a room away from the street if you like quiet. The elevator also had a strange smell, and we had no alternative as the stairs are for emergency use only. Breakfast was not fancy, but very decent. The area quite close to the hotel is rather "iffy", although we had no issues. Overall we had a very nice stay at a very good price.

bwbatonrouge, Hotel Manager. at SureStay Plus Hotel by Best Western Baton Rouge, responded to this review
Dear Guest, Thanks for staying at the Sure Stay Plus Hotel Baton Rouge during your recent visit to our area. We appreciate your review and the observations both positive as well as negative They are precious to us and we shall surely take them for improvement. Nice to hear the appreciation for Leroy. We are addressing your observations point by point for further improvement and you shall definitely see the difference during your next visit. We await your earliest next trip to our area and promise a nice stay with us. Sincerely, Hotel Manager.

"Good stay"

5
17/07/2018

Very clean environment. Rooms were clean. We had a room with two beds. Kinda small to fit two people in the bed. Complementary breakfast is the morning was very good. Will stay again. They have great prices.

bwbatonrougela, Hotel Manager at SureStay Plus Hotel by Best Western Baton Rouge, responded to this review
Dear Valued Guest, It is really nice to note that that you liked the stay and services at our hotel during your visit. Thanks for appreciating the room features and staff hospitality. It makes us proud to serve clients like you. We look forward to welcome you again soon!!! Best Regards, Hotel Manager.

"A hidden gem..."

5
14/04/2018

It has been decades since I've been in this hotel. It used to be a bed and breakfast. It's now an all suite hotel. This place is well kept and clean. The rooms are huge and we slept well. We were impressed with the grounds as we entered the driveway. The professionalism of the front desk clerk, Leroy, was top notch both on the phone and in person. Breakfast was adequate with scrambled eggs, sausage, grits, biscuits, waffles, pastries, cereal, juice and coffee. The staff is professional and you can tell that they take pride in the facility. We will definitely stay here again.

bwbatonrouge, Hotel Manager at SureStay Plus Hotel by Best Western Baton Rouge, responded to this review
Dear Guest, Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and our staff. I am delighted to hear that we have been part of so many journeys that you've taken. I hope that you will stay with us several times more on your next trips. Our staff are always ready to welcome you. Thank you for your loyalty and trust. Sincerely, Hotel Manager

"Excellent"

4
21/02/2018

we were made to feel very welcome. This was our first time staying here and this experience was awesome. Everything was excellent , very friendly staff , very clean ,The staff at the hotel was very friendly and excellent with anything we needed. Best of all was the location of the hotel and the service was excellent. We really enjoyed our time here and would not hesitate to come again.

bwbatonrougela, Guest Relations Manager at SureStay Plus Hotel by Best Western Baton Rouge, responded to this review
Dear Guest, Thank you for the great feedback. I am so glad our location was perfect for your trip to Baton Rouge! Our staff is some of the best in the business and I'm thrilled to hear they made your stay so great! We love to recognize our staff when they make an impact on a guest so we will be sure to pass these words on to them. Thanks and we look forward to your next trip! Sincerely, Hotel Manager

"Excellent customer service"

4
12/12/2017

The hotel staff was courteous, happy and friendly. I stayed at this hotel for 2 weeks while in the area for work. Great customer service and friendly staff. Hotel was very clean and quite safe. the property itself was clean and well kept. Would definitely stay here on a return trip.

bwbatonrouge, webmaster at SureStay Plus Hotel by Best Western Baton Rouge, responded to this review
Dear Guest, I'm glad you had such a nice experience with us, and I sincerely thank you for your positive comments.I'm very Happy that our hotel impressed you.We take real pride in this hotel and in serving guests like you. We look forward to having you with us again soon. Sincerely, Hotel Manager

"Property is a little dated, but don't let that deter you from staying here."

5
05/09/2017

Although the property was not quite what I expected, it quickly proved to be an excellent choice. Very tasty breakfast, clean rooms, and polite, friendly staff. Slept very soundly, and felt secure here.

bwbatonrouge, Webmaster at SureStay Plus Hotel by Best Western Baton Rouge, responded to this review
Dear Guest, I'm glad you had such a nice experience with us, and I sincerely thank you for your positive comments. We enjoy providing a great experience for all kinds of travelers, and I'm very pleased that you enjoyed being with us at our hotel. We'll be here for you in the future if you visit the area again, and we always strive to maintain a great experience for our guests like you. Sincerely, Hotel Manager