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Best Western Plus Hotel Ballarat Suites, Ballarat

4.5/5  - basé sur 694 notations.
525 Main Road, 3350, Ballarat, Australia - See map

Stay at this Ballarat motel, only 100 meters from the renowned attraction of Sovereign Hill and close to the town center of Ballarat. Welcome to the Best Western Plus Ballarat Suites, close to Ballarat Wildlife Park, the Eureka Centre, Lake Wendouree and the Botanical Gardens. Guests staying at this Ballarat motel will also be close to the local golf course, shopping center and restaurants. Best Western Plus Ballarat Suites is newly built and provides luxurious 4 Star accommodation. The rooms are non-smoking with king beds, cable/satellite television, in-room movies and high-speed Internet access. Our spa suites have separate living room and bathroom with Japanese Plunge Spa. Enjoy the free parking onsite, room service and small meeting facilities. Family interconnecting suites are available. please contact the property directly to arrange. For friendly and knowledgeable staff and a convenient location in Ballarat, make a reservation at the Best Western Plus Ballarat Suites today! Enjoy your stay.

Best Western Plus

Hotel Ballarat Suites

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Hotel advantages

  • Free parking
    Free parking

Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
Traveler's Choice
 
based on 681 guest reviews
NOTE ISSUED
Excellent
477
Very Good
177
Average
17
Poor
6
Terrible
4
REFER TO NOTICE
Business Business
132
Couples Couples
312
Family Family
158
Friends getaway Friends getaway
26
Solo travel Solo travel
27
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Great modern rooms! "

5
12/09/2018

Very nice rooms, very large and modern. Bathroom was excellent, even had a large spa bath. The room had a seperate lounge area to the bedroom. Very spacious. Mini bar, tea coffee in room etc. Also great location literally across the road from Sovereign Hill. Great Japanese restaurant walking distance. Recommend this place

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
Great to hear Shannon that you were very impressed with our motel rooms, facilities we offer and the location. The Japanese restaurant is very popular, with other variety of foods within walking distance. We look forward to seeing you again and thanks for recommending or motel to others.

"Highly Recommended"

5
05/09/2018

Great deal..quiet and restful accommodation.. very clean and modern..large rooms and short drive to town..a few minutes to Sovereign Hill.. a few minutes walk to pizza..fish & chips.. chinese restaurants..friendly helpful staff.. Recommended...

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
Thank you for pointing out to other travellers how wonderful your stay was and all the eateries close by. We appreciate your feedback and recommendation. We hope to welcome you back at another time.

"Great stay"

4
23/08/2018

Highly recommend this hotel. Very clean and large room - it had everything we needed. Staff were friendly and the cheap breakfast was a great bonus! Across the road from Sovereign Hill and a very quick drive to shops and restaurants. Would stay here again.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
Wonderful to hear how you enjoyed your recent stay at our motel in Ballarat! Yes, we are ideally located for Sovereign Hill as this is just at our doorstep and some lovely eateries within walking distance. We look forward to welcoming you back at another time.

"Business Trip"

5
22/08/2018

Excellent room, very tidy and clean with a very comfortable bed; I had the best sleep, which I really needed after working a long day. The room was a great size with seperate areas but felt fairly open too and it was tastefully decorated.Great amenities. Staff were very pleasant.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
Such a joy to hear about your recent stay Faye! Your review helps us address any areas of concern or congratulate the whole team on keeping all departments of our motel to the highest standards we can achieve. We thank you! :)

"Excellent quality "

5
13/08/2018

Had an overnight stay at the hotel, very clean and tidy. These people take great pride in what they do. It's more than evident. Not a lot of road noise. Breakfast was also beyond expectations. Highly recommended.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
Our staff do take great pride in all aspects of the motel and its great to see our guests recognise their efforts, thank you. We do have a great range of breakfast foods and is great to hear that you enjoyed this.Thanks again for the amazing feedback and recommending to future travellers, we look forward to seeing you again.

"Extremely clean!"

5
12/08/2018

The bed was comfortable, the pillows great... fantastic electric blanket, just what you need in Ballarat at this time of year. The room service breakfast was delicious and presented lovely on the tray.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
Our housekeepers will appreciate reading this review! They do an amazing job daily of keeping our suites in the highest of cleanliness for all our guests. Yes, the electric blankets are a must aren't they especially during our cooler months and what's not to like about having your breakfast delivered freshly cooked to your room?! We thank you for your review and look forward to welcoming you back. :)

"Opposite Sovereign Hill"

4
10/08/2018

We've just stayed here for 3 nights, in a downstairs executive suite, which was the size of a large hotel room. Very comfortable king size bed & nice bathroom (no spa). Room 21 is a quiet room at the back, except for the noisy mini-fridge opposite the bathroom (I'm a very light sleeper). When i closed the sliding cupboard door in front of the fridge the noise was reduced to an acceptable level. There were no power-points near the bed to plug our phones into, so we charged them at the desk. The room had a very comfortable 3-seater leather couch next to the bed, but if you want to read etc without the main lights on (I didn't want to disturb hubby who was still asleep), then you need to sit on a dining chair near the TV, as that's where the lamp is located. The managers were very friendly and helpful, with recommendations about nearby eateries and suggestions of places to visit. It was a 5 min drive into the centre of town. Daily continental breakfast was included in our rate, which was delivered to the room. I would be happy to stay here again.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
Thank you for choosing our motel Linda for your recent stay in Ballarat! We are glad you enjoyed the comfortableness of your room. We look forward to welcoming you back at another time.

"Very comfortable "

4
10/08/2018

We spent the night here while visiting Sovereign Hill. It is just across the road and you can either do a very short drive to ample parking or walk. There are also eateries up and down the road so plenty of choices. We walked to the Sports Club just to the left up the road and didn't regret it. The room/suite was very roomy and modern and comfortable. It is a motel room with a kitchenette including a toaster and sink and very large ensuite. Heating works well and the large window opens onto a private section of garden so very private. Nice toiletries and good hairdryer. Parking right outside the door if you are on the ground floor.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
Thanks Dianne for your warming review. We're delighted you enjoyed your stay and amenities in your king suite. The eateries surrounding our motel are lovely aren't they and just a short stroll away. We look forward to welcoming you back to our family run motel again. :)

"Warm and friendly"

4
10/08/2018

Modern well appointed room with comfortable furnishings that was perfect for an overnight stay. The staff are very friendly and extremely helpful. Free Wi-Fi and cable meant it was easy to relax and mix a little bit of work with some TV entertainment.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
Great to hear you enjoyed your recent stay at our motel in Ballarat! Yes, free wifi is a must when travelling isn't it and glad you got to enjoy the Foxtel with over 100 channels. Our team of staff is also a testament to our business and glad we were able to assist to make your stay a pleasant one whilst away from home. We look forward to welcoming you back at another time.

"Clean and warm"

4
08/08/2018

We stayed from 1-8 August. This is our second stay at Best Western Ballarat Suites. We also stayed in 2016. Great motel which is central to most of Ballarat's attractions. Sovereign Hill is just across the road. Very welcoming hosts, room was clean and warm. Only complaint was the guest upstairs above us stomping around every morning at 4:30am woke me up. Probably a workman who starts early. Still had a nice stay despite that.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
So lovely to welcome you back for another stay, we love return guests as it means our motel and services meets your expectations. We are in a great location for visiting Sovereign Hill aren't we and a sort walk to some beautiful restaurants and cafes. We shall look forward to your return stay :)

"great room"

4
08/08/2018

We recently stayed for 2 night found the room which was for people with disabilities to be excellent. Bathroom spacious and very clean. One to 2 things needed a shelf for soap and shampoo in shower and maybe another hand rail, Bed was lovely and plenty of extras.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
Thank you Wendy for your feedback and suggestions for improvement in our accessibility suite. We love to receive this feedback as it highlights where we can improve on in our motel. We look forward to welcoming you back at another time.

"Superb"

5
06/08/2018

Extremely clean. great size. bathroom super. Bed and pillows also great reception helpful and courteous. I searched for a fault and only found the clock on the microwave had the wrong time. Location also good.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
Such a pleasure to read your review of our motel here in Ballarat! Thank you for your warm feedback, it helps us see where we need to improve or when to pat ourselves on the back! ;) We hope to see you again.

"My stay at Best Western Ballarat Suites"

5
02/08/2018

Really enjoyed our stay at Best Western Ballarat - room was was tastefully decorated with a modern bathroom and a very comfortable bed - felt like you were sleeping on air. Only complaint we did not have any milk for our cuppa.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
Great to hear you had a wonderful stay in a lovely modern suites and by the sounds of it you had a lovely sleep in our king size beds. In future if you have any issues whilst during you stay, please don't hesitate to come see our Reception or any staff members who are only to happy to help. Look forward to seeing you again.

"fantastic motel"

5
30/07/2018

clean, comfy, modern. NETFLIX, dvd, internet, awesome bathroom, great shower. friendly staff. central location. Big rooms. easy car parking. would definitely recommend to others. easy to book. reasonably priced.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
We really appreciate your fantastic review and sounds like we ticked all your boxes! Its great to hear that our modern suites had all the comfort and extras to make your stay a pleasant one. Thanks again and we are glad to hear that you will recommend us to others so they can experie, look forward to seeing you again.

"A very pleasant two night stay in Ballarat"

5
28/07/2018

We had a very comfortable 2 night stay at the Best Western in Ballarat. The room was lovely, spotless, no complaints there, and the beds were ' the best!' So comfortable and cosy! The breakfasts were great, we thoroughly enjoyed them, and the staff were really helpful, and pleasant. We'll definitely stay there again, next time we visit Ballarat.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
Great to hear you enjoyed you stay in one of our modern suites, our beds are very comfortable and warm with the bonus electric blanket. Sounds like you enjoyed our lovely hot breakfasts and they are great as we offer a good selection to choose from. We look forward to welcoming you soon.

"Very pleased."

5
26/07/2018

Pleasant management. .Room was spacious, spotless, and all linen was way above average. Breakfast was hot and ample. The mini bar catered for all tastes and priced well. You could heat a meal if you chose. Great heating No hesitation returning again.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
Great to hear our management and staff are doing a wonderful job to ensure your stay with us is a memorable one. We have a great range of breakfasts to choose from that are delivered to your room and also our minibar has wonderful snacks and drinks to enjoy. Thanks for your very positive review and look forward to seeing you again.

"Lovely"

4
14/07/2018

This motel is very clean which is extremely important to us. The hot water was nice and hot, the plunge spa was popular with our daughter. Highly recommend to all holiday makers and travellers alike. Close to everything and right across the road from sovereign hill. Only downside no restaurant at the motel nor room service but there are plenty of places to eat close by. Bed was very soft and warm.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
We are glad to hear you enjoyed your recent stay at our motel in Ballarat. We have lovely restaurants & take away options within walking distance of our motel and glad to see you were able to find something suitable. We do offer breakfast room service and have a light snack option available from 5pm for room service, hopefully next time you stay you may wish to utilise. Once again, thank you for your review and recommendation to others :)

"Great place"

5
09/07/2018

Stayed on Sunday night in a Superior Room. Loved it. The room was very spacious, had a every up to date bathroom, lovely towels, very clean and reverse air con that keep the room very warm on such a cold night. The bed was very comfortable and a bonus of having an electric blanket. Most motels and hotel don't have them anymore. Tanya and her husband were lovely to deal. Great place to stay. Thanks guys.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
How wonderful is it to get such great feedback about our motel and our staff! Our rooms are very well designed with the modern decor and comfy touches such as the extra large towels and how good do the electric blankets work! Thanks again and we look forward to welcoming you back soon.

"Pleasant place to stay!"

5
09/07/2018

A nice clean and comfortable Best Western apartment motel - spa suite was well appointed and provided everything required for a comfortable nights stay! Excellent location, a short stroll to the Sovereign Hill attraction site. 5 min drive to CBD. Will definitely stay again.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
Thank you for providing us your feedback on your experience. Sounds like you had a wonderful time exploring Sovereign Hill and what Ballarat has to offer. Our suites are very well appointed, clean and have modern decor for you to enjoy, Look forward to welcoming you back again soon.

"2 night stay"

5
01/07/2018

Absolutely stunning place to stay modern clean bathroom and room with foxtel and free wifi,front desk helpful only a matter of minutes from the cbd,also very quiet would stay there again.stayed in upstairs room

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
Thanks John for your wonderful feedback, we do think our suites are absolutely stunning too! Our staff are only to happy to help 24/7 and how great is our location! So close to Sovereign Hill, great restaurants and close to the CBD. We look forward to welcoming you back again.

"Quiet and lovely bed"

5
24/06/2018

We had an executive room. The room was clean and the king bed was so comfortable. The man on reception was friendly. We had a ground floor room it was quiet and we couldn't hear any road noise. We had a continental breakfast the pastries and croissants were fresh and tasty.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
Thanks Denise for your lovely review its always wonderful to hear our guest enjoyed their stay, especially in a nice king size beds and our clean,modern suites. Glad you enjoy our yummy warm croissants and danishes for breakfast, they are delicious. We look forward to seeing you again

"Great beds - Quiet location"

5
07/06/2018

Stayed only one night but found the rooms very spacious, great heating, very large bathrooms with rain showers (these are the best) Very comfortable bed as had a fantastic nights sleep.Very quiet rooms as heard no road noise. Staff friendly and helpful.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
It was lovely to meet you and great to hear you enjoyed everything about your stay with us. Look forward to seeing you again.

"2 night short break"

4
03/06/2018

Great quiet location. Clean room (maybe a little tired). Wonderful bed. Lovely fluffy towels. Free wifi. Nice breakfast. Friendly staff. Only complaint: noisy guests above us using spa at 11 pm first night and then making noise at 6-7 am on second morning :-( But not much management could do about that I guess.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
Glad to hear you enjoyed your short break with us and got to enjoy our comfy king beds and extra large fluffy towels, its lovely to hear you also enjoyed your breakfast. If you do have any issues at anytime, please don't hesitate to let us know next time so we can resolve the issue. We hope to see you again.

"Every box ticked"

5
27/05/2018

We spent one night in a downstairs deluxe room and were delighted with the comfort, spaciousness and cleanliness throughout. The modern bathroom with the walk in shower and 'his and hers' basins was further enhanced by a good supply of towels and face washers, all of excellent quality for dryability. The king size bed which provided ultimate comfort, access to Foxtel, and a well equipped kitchen with mini bar made our stay very pleasant indeed. We stay at a lot of motels, this one is hard to beat.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
Its so great to hear that your stay with us ticked all your boxes. Our modern bathrooms are great with the extra large fluffy towels to enjoy. The king beds are amazing and the mattress toppers are available to purchase from us if you want to take that extra comfort home with you. Glad you had such a pleasant stay and look forward to welcoming you back.

"Good, clean, comfortable place to stay!!"

4
21/05/2018

The room was clean and well laid out except for one minor thing for us. We had a lounge/kitchenette and bedroom. Would have been nice to have a door between for the early riser of a couple. Bed was so comfortable and clean. The plunge spa was interesting! Staff member who greeted us (sorry forgot the name) was friendly and professional. Stayed 2 nights and would stay again but will ask next time to be located somewhere in the middle of the 2 sets of stairs to save from the late night/early morning stomping up and down of rude guests.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
Thanks for your review and we take all feedback on board. Our staff members are always happy and here to help with any of your needs, glad you enjoyed your stay with us.

"No guarantee of car space"

2
05/05/2018

No guarantee of car space. Maybe you should have room numbers on your car spaces. One Key did not work! May be you should warn people when checking in that there is a chance that there will be no car space. You could then direct them as to where they can park! Never had this happen before in a motel!

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
Dear Leanne, as discussed on check out as this was the first time we had communication from yourself regarding any parking issues and unfortunately this was not available to be fixed during your stay as you came in after the nights accommodation. We are here on site 24/7 and love to help each and every guest during their stay, we apologise if your needs weren't met. We do offer FREE parking, subject to availability. We have reviewed our cameras and discovered there was parking available all night from 6pm to 10am. We also have a 24hour night bell located outside reception which is there to help our guests with any issues that may arise during your stay when reception is closed. We are very fortunate to have car parking inside, as well as directly out the front of our motel and down the side street which is ample more than most motels. We trust you enjoyed the comforts and amenities in your Executive suite and wish you well.

"Fantastic Accommodation.."

5
16/04/2018

This motel/hotel is very good. You can park outside your room in the courtyard parking within the complex. The rooms are spacious and very well fitted out for self catering. The double beds are huge. The bathrooms have showers and Jacuzzi tubs. You order your breakfast which is delivered to your room at your chosen time by Rodney and Tanya Anderson who manage it. They are friendly and very helpful. The added bonus is that the Sovereign Hill attraction is literally over the road, so very convenient, but it isn't too far from the centre of the city either. I thoroughly recommend this hotel

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
It was such a pleasure to meet yourself, wife and daughter and we are so happy that you had a wonderful stay with us. Our spas and extra large towels are great aren't they! Our breakfast menu has a great range and catera for all needs and appetites. Good to see that our location was convenient for you to enjoy the iconic attraction of Sovereign Hill. Thanks for your recommendation, very muchly appreciated.

"Best western stay"

5
16/04/2018

If you visit in the west of victoria and want to stay in ballarat then the best western ballarat suites is the place of stay,comfortable,clean and the people are great. Situated in the heart of the city opposite sovereign hill its walking distance to the attraction.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
Ballarat is certainly a great place to visit with most of the biggest attractions within 5km of our motel. Our modern rooms are certainly designed and made to ensure a comfort experience, Our staff love to give everyone a warm welcoming and are always happy to help out. See you again soon.

"Overnight stay"

5
09/04/2018

This was a surprise! The rooms are modern, very spacious and well appointed. The king bed was absolutely heaven. The best away-from-home sleep in a very.long time, with enough pillow selections to suit we two fussy sleepers. The minibar is well equipped and the toiletries nice. Sofa so no need to sit on the bed to watch TV, but the bed was the star! Thanks for a very comforyable stay.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
We are glad to hear you got a great surprise! Our king beds and pillows are very comfortable and a lot of guests say they have a better sleep here than in their own bed which is good to hear. Our minibar does have a great selection of yummy treats and drinks to enjoy. Thanks for a great review and will see you next time.

"Always a great place to stay."

5
31/03/2018

I stay here everytime I'm in Ballarat around 5-6 times a year. Rooms are always well appointed and beds are very comfortable. Large screen LCD TV and well stocked mini bar. Bathroom is great with rain shower heads and huge towels. Definitely recommend this for anyone wanting to stay close to Sovereign Hill and see the Ballarat area and attractions.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
Thank you for your warm review Ron, we are glad for your repeat custom and pleased you find our motel and room amenities to your liking. Aren't the bathrooms in our Executive Suites divine, so spacious and warming! We look forward to welcoming you back again soon.

"Thank You God a Soft Bed"

5
28/03/2018

Why do 99.9% of motels have firm beds, is it so hard, realistically, the only reason we need them is a good bed and shower. Well thank you Rodney (manager) we have been in 6 motels in 9 days and this was the only comfortable bed of the lot. As well as great service, great shower, spacious room and large shower. This motel is close to a reasonable number of restaurants and bars, well within walking distance and a sensational breakfast joint about 60 seconds walk away. Will stay again.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
Thanks for your great review! You'll have to try Rodney's breakfasts served fresh to your room next time! We look forward to your return visit.

"Lovely clean property with wonderful staff"

5
26/03/2018

My daughter and I stayed one night prior to a hike the next day. We were warmly greeted on arrival and check in was quick and efficient. The room was very clean and quite modern. Spacious bathroom. Room had a seperate lounge room/kitchenette. Hotel is in a quiet location right across the road from Sovereign Hill. Wouldn't hesitate to book again.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
Cheers for a great review of our motel! We couldn't agree more lol! Look forward to your return stay.

"Excellent location for Sovereign Hill"

4
25/03/2018

Very clean and comfortable rooms with good WiFi. Breakfast (extra fee) delivered to room!! Location perfect for visiting Sovereign Hill and Gold Museum (which you should do!). Easy 5-10 minute walk. Laundromat just 500 meters down the road. Staff friendly and helpful.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
Glad to hear about your recent stay with us, thank you for letting us know and other travellers about our motel. Our rooms are very spacious with king beds or king singles and our housekeepers do an amazing job of keeping the rooms to the highest level of cleanliness. Thank you :)

"Short stay in Ballarat"

5
23/03/2018

Clean,tidy premises with very helpful staff. Great facilities for people with disabilities. Staff were very understanding that my elderly parents were slow and weren't able to vacate the room until a bit after checkout time. Very helpful with knowledge of places to visit. The motel is within about a 20 minute walk or 5 minute drive, to Sovereign Hill and the Gold Museum,

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
We have two special needs suites here, located on ground floor with spacious rooms and bathrooms. Our other ground floor rooms are also ideal for the elderly as we have walk in showers in all rooms and again nice and spacious. We are glad to hear you enjoyed your recent stay with us and only too happy to help and work in with our guests. Yes, we are ideally located on the attraction side of Ballarat and a nice easy walk to Sovereign Hill and the Gold Museum. We look forward to welcoming you back at another time.

"Very friendly, helpful and hospitable "

5
15/03/2018

Stayed at the Best Western Plus Ballarat Suites while on a trip to Ballarat to visit Sovereign Hill with the family. Was greeted cheerfully and given the room key. Stayed in the upper floor king spa room which was of a good size. Room was cleaned well and looked quite fresh. The service was excellent from all the team. If you are looking to stay in Ballarat I highly recommend the Best Western Plus Ballarat Suites.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
Thank you so much for wonderful and very positive review. We are glad you and your family enjoyed your time with us and glad you got to see Sovereign Hill, Our staff do a great job from ensuring our rooms are wonderful and are here to help you with anything you need. Looking forward to welcoming you and your family to stay with us again.

"Modern, well equipped, comfortable motel"

5
02/03/2018

This is a high quality motel on a fairly busy road just south of the city centre. Having said this, my room was quiet as it was set well back from the road. The check in and check out processes were friendly, quick and easy. My suite had a sitting area with a microwave, fridge (full of minibar items) and sink, as well as a small desk and TV. There was a more or less separate bedroom with a large, very comfortable bed with lovely crisp linen. The immaculately clean and well-maintained bathroom had wonderfully large, fluffy towels. The wifi worked very well. the one, very small downside of the layout was that the TV is in the sitting area so you can't lie in bed and watch it! Overall, a very good place to stay.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
Thank you for a great review and for taking the time to let us and others know about your recent stay here at Best Western Plus Ballarat Suites. We are glad you noticed the lovely linen we have recently upgraded to and the beautiful bath sheets. We look forward to welcoming you back another time.

"Not just another motel"

5
24/02/2018

I travel for business, it is always a pleasure staying at The Ballarat Suites. Danny and Natalie are always very welcoming. The rooms are extremely comfortable. The location is only a short drive into Ballarat. Its nice to have a comfortable bed.(ive stayed several times in different rooms and they have all been great }

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
Hi Nigel, thank you for your kind words and warming review! We enjoy seeing you on your return stays and pleased that you keep coming back. Its a real testament to our service and team to know that we are meeting our guests needs and expectations when they come back time and time again. We look forward to catching up with you on your next stay.

"Revisiting Sovereign Hill"

5
21/02/2018

Absolutely delighted in the room. We stayed 3 nights. The room had everything you needed, right down to a magnifying mirror in the bathroom! Staff that we came in contact with were very polite and helpful, and knew their job well. Both the bathroom and the bedroom area were all spotlessly clean, and the bed was very comfortable, awesome pillows too! The hotel is situated directly opposite Sovereign Hill, so if you were planning a trip, Best Western Plus Ballarat Suites would be the place to stay. You don't even have to take your car, you can walk!!! I would highly recommend a stay at Best Western Plus Ballarat!

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
Thank you for your amazing recommendation to others Fiona! We are thrilled that you noticed the little differences we offer at our beautiful and modern motel here in Ballarat. With our location opposite Sovereign Hill, and close to some lovely places to dine we sure are well situated for your stay. We hope you get another chance soon to stay again. :)

"Great hotel"

5
16/02/2018

We picked this hotel because of its location and price. It is right beside a convenience store which is nice when you want a coffee. Right down the road is pizza hut. AND you are right across the road from Sovereign Hill. The hotel is clean and the front desk staff are very nice. Would recommend this for any visit to Ballarat.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
Wonderful to hear you enjoyed your recent stay with us Susan. We are in a great location to all the attractions that Ballarat has to offer. Perhaps you can try our freshly brewed coffee next time you stay as we have this on offer too. Many thanks for letting us and other travellers know, we loved your feedback :)

"Great Place to Stay"

5
13/02/2018

Very good value for money accommodation with lovely touches. We found it to be quiet with very good facilities. Easy distance from Melbourne and will use again for business trips. Thoroughly recommended.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
Thank you Dianne for your review and recommendation to others. We are glad our facilities and service were welcomed and we look forward to your return stay with us. Best regards, the team at Best Western Plus Ballarat Suites.

"Accessible room was very impressive!"

5
10/02/2018

Room (and bathroom) is very modern, spacious & clean. Beds were so comfortable and the hospitality was superb. Breakfast (we had the french toast) was beautiful. The walk in, accessible bathroom was awesome, even comes with a sliding door which is so much easier for my arthritic, elderly mother. Very, very impressed and will definitely stay there again next time I visit Ballarat.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
Thanks for your wonderful review, we are glad you and your mother enjoyed your stay and the beautiful french toast for breakfast. We look forward to seeing you again in the future.

"Good experience, excellent communication after stay"

5
08/02/2018

I stayed at this BWP in Ballarat for a couple of nights to attend a corporate offsite held down the road. Was very happy to come back to the large spotless suite-style room each night. Really well kept establishment. Had an issue after the stay with the BW rewards points not having been credited for the stay which was quickly addressed when I emailed the manager, no fuss at all. There is a lovely independent coffee roaster just a few metres down the road (Enga) which does a good breakfast and kickstarter to the day.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
Fantastic response, thank you and its good to hear you enjoyed our lovely suites. We do have some great restaurants within walking distance and we are glad you loved it. Our staff do our best to ensure that any problems get addressed as soon as possible. Thanks again and see you again soon.

"One for the best I've stayed in"

5
07/02/2018

We stayed for an athletics meet, so close to the track. We had everything we needed.The room with a very spacious and very clean. We booked a king spa room which was located on the ground floor but we also needed an extra bed for my daughter. All beds were so good, we had the best nights sleep.We loved the kitchenette even with a sink, haven't seen that much before. The staff are awesome from check in and check out. I will certainly be back. Also this motel is close to everything in Ballarat and not noisy accommodation.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
Lovely review, thanks Rachel glad everything was great and yes our beds are very comfy and rooms are well designed for comfort. Look forward to seeing you again.

"More luxurious than expected"

5
22/01/2018

I was drawn to the clean photos on the website and the unexpected reasonable price. We arrived later than the reception closing time and the hotel staff kindly accommodated our late arrival to ensure we were in our room and resting in our beds without delay. And the beds were very comfortable too. The rooms were very spacious and clean. There was even a sink in the kitchenette which is not something you get in a lot of motel rooms. Whilst it was on one of the more main roads in Ballarat, it was fairly quiet. The location was close to the main strip and Lake Wendouree. Within walking distance if you don't mind a half hour stroll. The staff were friendly and the rooms were cleaned up daily, which I wasn't expecting, so it was a nice surprise to come back after a long day out to clean towels and a freshly made I will definitely consider the motel again for our next stay.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
Thanks Kylie, we are glad to hear we exceeded your expectations and what a great choice you chose for your stay in Ballarat! We are a family run motel and like to offer friendly service and help accommodate our guests needs. Our rooms are serviced daily by a wonderful and diligent housekeeping team where our cleanliness is superior, very happy you noticed. We look forward to your return visit and thank you for sharing with others.

"Very noisy"

3
13/01/2018

Located on a the main road out of Ballarat we stayed in an upstairs 1 bedroom apartment. It was noisy with semis running all night which made sleeping difficult. The room was well equipped but the advertised foxtel didn't work because apparently the subscription had not been renewed. Very close to Sovereign Hill which is convenient. There is on site parking but less parks than rooms so first come, best dressed & very narrow parks. Will not be back, too noisy.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
Thanks Marc for your review and providing us with feedback about your recent stay. We are sorry to hear you suffered with noise, and do advise guests to wind their windows completely shut if they are noise sensitive. We could have helped you with suggestions if you came and saw our staff during your stay, we don't receive many complaints about noise in our motel. In regards to our Foxtel, we offer over 100 stations to our guests and our subscription is always up to date. We could have offered help to you and shown you the Foxtel guide and how to use Foxtel so you were able to enjoy, next time please come see one of our friendly staff members who are only too happy to help. In light of these issues we would love to welcome you back to experience our motel again and services and offer you a better stay.

"Highly recommend - lovely room, clean, spacious, good location."

5
05/01/2018

Stayed for 10 days. Everything was great. Lovely room which was very spacious especially the bathroom. All fittings and fixtures were clean and new. Room service breakfasts were very generous serves. Great location - close to Sovereign Hill, shops, the University and restaurants.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
Its great to hear wonderful feedback like this. We are pleased you enjoyed your stay with us and glad you enjoyed our lovely breakfasts and the wonderful rooms we offer. See you again soon.

"Clean and pleasant ! "

5
03/01/2018

The room and bed are Really Clean & New. Great facilities in room, a fridge, Foxtel tv, minibar, etc. Convenient parking. Good location, right across to the Sovereign hill. Not far from the pub Red Lion. The receptionist was nice and easy to deal with. Really recommended:)

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
Thanks for your lovely feedback, its great to hear we could accommodate all your needs and you enjoyed your stay with us. Look forward to seeing you again soon.

"Comfortable...great location.."

5
30/12/2017

Stayed two nights....Could see sovereign hill from motel we were so close...Beds extremely comfortable..only wish was there was a TV in bedroom...I would have gone to bed earlier...main street not far...Very quiet as far a people coming and going and they were fully booked....Overall very happy...definitely would stay again...Many Thanks..:)

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
Thank you for your review of your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

"Clean and comfortable"

4
29/12/2017

We stayed here overnight on our way from Melbourne to Adelaide. A very clean, tidy and new room. Lovely bathroom - double sink was fabulous as were the plentiful number of towels and toiletries. Good selection of TV channels and a comfortable bed. Friendly hosts. There was no trouble with being provided a fold out bed for our 3 year old daughter - it was all set up and ready to go when we arrived - a welcome relief after so many places that just leave a fold out bed or a cot for you to struggle with when you arrive. Would happily stay there again.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
Thanks for your response and we are very happy to know we made your stay a great one for your family. We like to ensure your stay is hassle free for you to enjoy and that our staff were helpful. See you again soon.

"Little Get Away"

5
27/12/2017

This was a great motel. The location was also a very good choice. Rooms are nice and new. My wife said she felt “snug as a bug in a rug” in the big king size bed! I would definitely stay here again- With new white towels and great washing potions the shower is wonderful. The tub looks like it holds 1000 liters of water. My wife nor I tried it on this trip.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
As the newest motel located in Ballarat we offer modern and spacious King suites, either with spas or double walk in showers. We are so happy to hear you enjoyed your stay, we work hard to make our service and product comfortable and a nice haven when you are staying away from home. You'll have to try the beautiful Japanese plunge spa next time you stay!

"Another fantastic stay"

5
27/12/2017

I stay at Best Western Ballarat semi-regularly for business travel, I am always welcomed back, the rooms are exceptionally clean and the service is outstanding. I would highly recommend this Hotel to anyone passing through Ballarat.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
Thanks Nicole, we enjoy seeing you regularly and your return stays are testament to our great product! The quality of our modern rooms are some of the best travellers have experienced and the cleanliness is very thorough. We wish you a great year ahead and look forward to seeing you soon.

"Short break"

5
18/12/2017

Room 20 at back, very quiet and clean, well fitted for simple meals and bathroom is excellent especially the heater and fan stopped the usual fog . Bed also very good, all staff very pleasant and helpful. We will be back

Natalie M, Manager at Best Western Plus Ballarat Suites, responded to this review
Thanks for your great feedback on our rooms and staff. We love to see how fantastic people's experiences are with us. We look forward to seeing you again soon.

"Weekend away"

5
16/12/2017

We were very impressed with the accommodation, the room was spotless, bed very comfortable, the kitchenette had the basics if you want to prepare your own meals. Even the doors close quietly, so if other guests come home, you're not disturbed by banging doors! The reception staff were exceptionally helpful and Billy's Bistro and Bar is just a short walk away. There was some traffic noise from the road but if you close the windows, the sound is minimised.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
We are so glad you had a great stay with us and everything was very impressive. Our cleaners do a great job to keep up the cleanliness and presentation of our well appointed suites. We are in a great location with some lovely restaurants within walking distance, glad you enjoyed it.

"5 star service"

5
13/12/2017

The hosts Danny and Natalie could not be more accommodating - helping with dinner recommendations, rental advice, photocopying and printing. They really go above and beyond - it tops off already extremely clean and pleasant room. We were made to feel so welcome and would definitely recommend staying here. It is so nice to experience such friendly service.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
Thank you for your kind review Ariah, we are glad we were able to assist you during your stay. We do offer friendly service and only too happy to help in any way we can. Our housekeepers do an amazing job of keeping our rooms to the highest standards of cleanliness which mirrors our awards we regularly receive through tripadvisor and Best Western hotels. We look forward to welcoming you back again soon :)

"New managers- great experience!"

5
11/12/2017

My partner, son and I stayed here for 1 night. The new managers had just recently taken over and were fantastic! Bed for son wasn't set up in the room, but without a fuss it was set up in no time. Highly recommend this accommodation and we will be back for sure! Big comfy king size bed, massive spa and shower! Very clean! Even the rollaway bed was comfy, as some sure aren't.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
Yes, we do have a lovely couple who have recently taken over as Managers of our motel - we are so thrilled to read your review and to know your requirements were attended to promptly. Our rollaway beds have the same mattress as on our beds and as you mentioned offer a comfortable sleep. We thank you for your recommendation to others and look forward to seeing you stay again.

"Great room and great service."

5
04/12/2017

Room was very comfortable and bathroom clean and easy to use. The staff were very helpful and great when it came to getting my laptop going. Well recommended and will certainly use again for our trips up that way in future.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
We'd love to welcome you back Ken! Our staff do offer exceptional customer service and nothing is too much trouble. We are thrilled to hear you enjoyed your stay and noticed the high cleanliness of our rooms. See you soon :)

"Highly recommend a stay here!"

5
04/12/2017

Well appointed and extremely comfortable, very spacious with a work desk and a dining table the bedroom had the best bed and pillows. Bathroom with a Spa and separate shower, whilst on my own a couple could very comfortably stay here and not fall over each other. Highly recommended.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
Thank you Alveka for your wonderful review of our modern, spacious and modern motel in Ballarat. All our rooms are King suites and as you pointed out very large in size with all the amenities you need whilst staying away from home. Thanks for your recommendation to others, we appreciate this.

"Nice motel"

5
26/11/2017

We stayed two nights. Very friendly team at motel. It is very modern, beds were comfortable and no noticeable noise from outside. Breakfast was very good and on time. There isn't a restaurant in the motel but you can get a coffee at reception and are next door to a service station for snacks etc. There are a range of restaurants, bistro and take away shops within 5 minutes walk, as well as Sovereign Hill and other tourist venues.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
What a helpful review for others liamspa - thank you so much! Your review and tips helps others travelling to Ballarat for work or pleasure. We hope to welcome you back another time where you can enjoy a relaxing King suite and continue your sightseeing of Ballarat.

"Comfortable, roomy and recommended"

4
20/11/2017

Stayed here for one night. The man at check in was very helpful when I said I only had 24 hours and asked what to see. My room was large and very modern. It had excellent free wifi and cable TV. The king size bed was very nice. Located very close to Sovereign Hill. Highly recommended.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
Your review is most appreciated, thank you for taking the time to share with others about your recent stay here. We do have knowledgeable staff when it comes to the sights of Ballarat, glad we were able to assist. Yes, nice and close to visiting Sovereign Hill and lovely spacious king suites for you to retire to at the end of a busy day of sightseeing or travelling. Thanks for recommending, we hope to see you at another time.

"Great place to stay as a base"

5
13/11/2017

We stayed 3 nights in a King Spa suite and really enjoyed our stay. We were after a ground floor room, but were offered 10% discount if we took an upstairs room. We gladly accepted and found the stairs to be large and wide so was no problem. The kitchen had plates and cutlery, sink, microwave and fridge so we could make our own breakfast. The bed was super comfy so we slept well. We had room 15 at the back of the motel, so was quite a quiet room. Everything is new and very clean. Service from booking to check-in was friendly and efficient. Right across from Sovereign Hill & a convenient store next door. We would recommend and we would stay here again.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
Thanks for your glowing review Quenton, we appreciate you taking the time to tell others about your stay and room. Our small team of great staff from reception through to housekeeping do an amazing job daily and we were glad to see our efforts to clean thoroughly and welcome you in a friendly manner were noticed. We look forward to welcoming you back another time.

"Well appointed"

4
12/11/2017

nice new property, big bright clean room, large bathroom, free wifi, ground floor rooms available, I needed to park on road as I have a trailer which I could not have got into the car parking area, but it was under a street light and was safe enough, if I were in ballarat again I would use this motel again for sure

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
Hi Julia, thank you for your recent review of your stay here at Best Western Plus Ballarat Suites. We are glad to hear you enjoyed our lovely spacious king suites with complimentary wifi and foxtel. Yes, we have parking all around our motel for guests with larger vehicles, trailers, buses or trucks. We look forward to welcoming you back again soon.

"Spacious rooms"

4
09/11/2017

This was a very good motel to stay at. It had spacious rooms and was very close to tourist attactions, hotels and eateries. The motel appeared modern and the rooms were clean and well equipped. I would stay there again.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
Thanks Danny, it was lovely to meet you and have you stay in our motel. We are glad you enjoyed your spacious king executive suite and sounds like you were able to get out and explore Ballarat. We hope to welcome you back another time :)

"Two day stay in Ballarat"

4
05/11/2017

I recently had to spend some time in Ballarat for work, I stayed at the Best western plus, the rooms were very spacious and included foxtel, the showers are very large and the bathrooms are well appointed. The room that I had included a microwave which is very convenient. The hotel is close to town and there is a few restaurants within walking distance. A great place to stay when away from home.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
We are glad you stayed here at our beautifully appointed motel, the newest on the block we offer lovely spacious king suites, foxtel and complimentary wifi which is a must for every traveller. Our little kitchenettes have everything you need for your stay with cutlery, crockery, tea & coffee making facilities, mini bar with fridge and yes a microwave. We welcome you back again soon.

"Great location, clean spacious rooms"

5
05/11/2017

Highly recommended for your trip to Ballarat, great location and modern rooms. Walking distance to Sovereign Hill with lots of parking available at Motel. Great dining options within walking distance to motel.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
Thank you for your great feedback, not only for us but also other travellers. We are so close to Sovereign Hill, which is a true highlight for when you visit Ballarat and lots of lovely cafes and eateries within walking distance of our motel. We look forward to welcoming you back another time.

"Best bed ever!"

5
26/10/2017

We stayed here on our road trip around Melbourne on our way to the Alpine road. The room was amazing and the bed was stunning! Would recommend it to anyone! If you have some time, visit the Botanical Gardens. They're great.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
Hi Aico, thanks for sharing your review! Your review helps make sure we are meeting our guests needs and glad to hear you noticed our beautiful plush king beds. We are in a great location to visit all that Ballarat offers, including the Botanical Gardens which are stunning all year round. We hope to see you again! :)

"Last minute booking and changes"

5
22/10/2017

Such helpful and obliging hosts. Accommodated our request for bedding setups, provided adjoining rooms and opened the link door. Beautiful bedding and towels. Decor was lovely and the lounge areas a bonus. Choice of pillow was unexpected. The breakfasts were hot, delicious and fresh and great value. Thank you for allowing us to cancel one bed at the last minute.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
We do our best to work in with all guest requirements and glad that we met your expectations. Thanks for sharing your most positive stay with us and we look forward to welcoming you again! Warm regards, the Best Western Plus Ballarat Suites team :)

"Best Western Ballarat. "

5
14/10/2017

Helen gave us excellent service. Units very clean with everything you require.Excellent customer service from check in to check out. Great clean bathroom with spa bath and shower. All in good clean modern condition. Well done Helen

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
We are glad to hear you were well looked after during your recent stay with us. Our staff do offer exceptional service and only too happy to help. We look forward to welcoming you back again :)

"Amazing and very relaxing."

5
14/10/2017

We had an amazing room with King Bed and Spa. It was a very relaxing room with Sovereign Hill around the corner. Danny and Natalie were the perfect hosts of a wonderful stay. We thoroughly recommend the Best Western Plus Ballarat Suites. and also recommend you try out the local Restaurants.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
Thanks Angela for your 5 star review and recommendation to others! We like to welcome all guests with a warm smile and happy to help with any requirements to make your stay in Ballarat an enjoyable one. There are lots of places to eat and drink at in Ballarat and a few good ones within walking distance of our motel. We hope to see you again soon :)

"Good room, great people but noisy"

3
06/10/2017

The Best Western Suites room ticked most of the boxes. Location. Sovereign Hill is across the road. Ballarat centre just down the road. Room. Good sized sitting room with kitchenette. Bathroom with a great sized spa and a vey workable bedroom. Services. Breakfast available in the room. (No restaurant) Bad bit. On a main drag so for a person who lives in a very quiet area the road noise was hard to come to terms with.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
Thanks for your review and taking the time. All our rooms have double glazed windows and double brick between rooms, unless your window is open then the noise is quite minimised. Yes, our location is a little different from a suburban area but an ideal location for visiting Sovereign Hill, the Wildlife Park, Observatory, Museum of Australian Democracy and close to the centre of Ballarat. We look forward to welcoming you back again.

"Overnight stay"

4
02/10/2017

We had the king spa suite which has beautiful white Cosy linen with lots of pillows to choose from. A very long ensuite with a deep round spa at one end with all modern fittings to the room. There is also a large living room with a table with chairs desk and couch. The only negative was no tv in the bedroom. The tv was in the living room but I could move it to the bedroom doorway to watch laying down. Not the biggest but all in all probably the most modern hotel in the district that we have stayed in out of around 8 hotels.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
Thank you Paul for your kind review. Yes we are lucky to have such wonderful deep and luxurious spas in our king spa suites, all with matching luxurious king beds to match. Glad you enjoyed your stay, we look forward to seeing you again next time.

"Good stopover hotel for sovereign hill"

4
22/09/2017

Very clean hotel , well appointed , good location for sovereign hill , limited food availability, great staff , need a taxi or bus , to get about on Main Street , recommended as a good night rest , the staff we very helpful ,

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
Great to hear from you Stuart & thanks for your great review! As a Best Western Plus Motel we do have the highest of Quality & Assurance standards receiving over 98% each year from Best Western International. We are glad you noticed our high standards and cleanliness and look forward to welcoming you again.

"Thank you Best Western"

5
20/09/2017

The Kids' Cancer Project team thoroughly enjoyed their stay at Best Western Plus Ballarat Suites! The rooms were bright and comfortable and we all woke up feeling refreshed and thankful for Best Western's hospitality. Best Western Plus Ballarat Suites donated a portion of our stay to The Science Project, our first ever national awareness tour to spread the word that kids with cancer need science! Thank you for supporting us.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
We were thrilled to support your team @ The Kids Cancer Project during your recent stay with us. A comfortable motel and restful night sure do help make you feel refreshed whilst staying away from home. Best wishes for all the amazing work you do & thanks for staying with us too. Best, Danny & Natalie

"A few nights away."

5
19/09/2017

This was good find. The staff are friendly and extremely helpful. To the point when i booked another room for another they made it possible to stay in the same room. Also very helpful by locating a tv remote control that worked A large variety of rooms. The room i stayed in was claen &tidy they are a good size, with great amenities . Close to soverign hill and a short drive from centre of Ballarat mKing eveything accessible. A large number of eating place. I walked a very short distance to biils bar and bistro.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
Thank you Megan for your fabulous review. Glad to hear you were made feel welcome and looked after on arrival, yes we are very lucky to have such caring and thoughtful staff. Yes with Sovereign Hill straight across the road, great location here to visit it and many more of Ballarats great attractions. We look forward to seeing you again next time.

"Best Western Ballarat Provided the Best"

5
11/09/2017

We stayed for three days and would totally recommend to stay here anytime. It was one of the nicest places that I have stayed for a while and the Owners were so very accommodating and nothing was too much trouble. The twin room was very roomy and the bathroom very modern. Would be very happy to stay here again.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
Thank you Jenny for your lovely review. So wonderful to hear how much you loved your fresh and modern suite. We look forward to seeing you again on your next visit with us here in Ballarat.

"High-quality wheelchair accessible accommodation in Ballarat Victoria"

5
11/09/2017

Excellent facilities, high standard and will return again if ever needed. In-house delivery of takeaway coffee a delightful surprise. Easy access to high-quality Japanese restaurant very close to the accommodation as well put the icing on the cake.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
Thank you for your wonderful review. Great to hear you were able to make the most of all the eateries and restaurants near by and enjoyed your stay with us. We look forward to seeing you again next time you are in Ballarat.

"Stayed for a three day weekend and had the best service and and best suite I have stayed at for a long time."

5
03/09/2017

Ballarat Suites is close to amenities, shopping and many restaurants. Owners were wonderful and gave excellent service. The suite on the ground floor was excellent with extremely modern roomy bathroom and everything we needed provided. Breakfasts were great and provided on time.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
Thank you Beverly for you delightful review. Glad to hear you enjoyed your king suite, yes they are very spacious and fresh. Lovely to know you felt looked after, we look forward to seeing you again next time you are in Ballarat.

"Everything just right!"

5
28/08/2017

I have a weekly business commitment in Ballarat every year and for the last two years I have stayed at this Best Western Plus property. It is unfailingly excellent. Immaculately clean and extremely comfortable with large living and bath rooms, decent lighting, plenty of power outlets, and effective (and quiet) heating, an important feature in Ballarat in August! It is also quiet and has off street parking. There is a breakfast service only but cafes, bars and restaurant options are less than five minutes walk away.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
Thank you very much for your fabulous review. So glad you are enjoying our king suites, yes the rooms and bathrooms are very spacious, modern and fresh. We are lucky to have such wonderful cleaners here, with eye for detail. We look forward to seeing you again on your next visit to Ballarat.

"Great stay and comfortable room!"

5
27/08/2017

My partner and I stayed here for 1 night and were very comfortable. The hotel was very booked the Friday night we stayed, however we heard no noise from neighbours and slept peacefully. Heating worked really well as it is bloody freezing in Ballarat! We had the deluxe spa room and the plunge spa was amazing! The only thing to remember is to start filling the tub early on as it takes a while to fill! Hot breakfast delivered to our room was delicious and hot. We will stay here again if we are in the area again!

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
Thank you Kylie for your wonderful review. Lovely to hear you were able to relax and sleep like a baby in our luxurious king beds in the Deluxe King Spa Suite. Yes those deep Japanese spa baths may take a while to fill as they are so huge, but worth it once you plunge in. We look forward to seeing you again on your next visit with us.

"Great Rooms and Friendly Service"

5
18/08/2017

I travel a lot for work and have to stay in hotels a lot. This hotel was a real treat! It felt like a one bedroom apartment. It had a mini bar and lounge chair, desk and a small dining table. Then the next room was the king size bed, and bathroom complete with a deep bathtub/spa. The break I order was prompt and fresh and I could order real coffee in a take away cup - BONUS! I wish all hotels were like this one. Thanks guys.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
Thank you Patkym for your lovely review. Yes we are lucky to have such fresh, spacious and modern king spa suites here, glad you enjoyed yours. I agree, real coffee in the morning is a must, easy as you leave with the take away cups too. We look forward to seeing you again next time.

"Best Value for a 5star stay!"

5
07/08/2017

We stayed one night at Best Western and it was the best hotel amongst the 3 I booked for my trip! The bed was big and comfy, I had the best sleep in my trip. The spa tub is amazing, my 2 year old enjoyed the tub very much. Despite being winter, the hotel heating system is so good you don't even feel it's winter. Parking is so convenient you can park your car right in front of the room. Conveniently located opposite Sovereign Hill, we know that comfy bed is just 2 minutes away after the Winter Wonderlight event ended. There are also several restaurants and a 24hours petrol station right next to the hotel.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
Thank you Sharon for you wonderful review. Lovely to hear that you enjoyed one of our King Bed Spa Suites, yes the deep spa bath is very luxurious. Hope we see you again next year for the Winter Wonderland lights at Sovereign Hill next door.

"Quick stop over"

5
07/08/2017

In Ballarat to visit family for the night we chose to stay at the Best Western. The location was easy to find. we were greeted by a lovely lady at reception. The room was large and very clean. Foxtel was available. Breakfast was available to order to our room and the next morning was delivered exactly at the time we requested. The french toast with berries and maple syrup was a wonderful start to our day. We would definitely stay here again.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
Thank you for you very kind review. Fabulous to hear you very made feel very welcome on arrival and you found us well. Lovely to hear also that you had a chance to enjoy one of our most recommended and talked about delicious breakfasts. Yes the french toast, berries and maple syrup is all you need on a winters day. We look forward to your next visit hear with us.

"Better than the average motel"

5
06/08/2017

We are very pleased and surprised with the quality of this motel. Only an overnight trip but very comfortable with double sinks in the bathroom, a great walk in shower and an extremely comfortable bed. The location is a little bit out of the town centre and as there is no restaurant on site and none within walking distance it means driving or taking a taxi. Being the middle of winter Ballarat is famed for being one of the coldest places in Australia where it doesn't snow!! Can get ice and frost though so we were glad to have good heating/air con. with heating lights in the bathroom.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
Thank you Fletcher for your delightful review. Glad to hear you were able to relax in one of our Executive King Bed Suite, yes the new bathrooms with double vanities and a large walk in rain shower is very luxurious. We look forward to seeing you again next time on another visit with us.

"Luxury in it's self"

5
06/08/2017

Staff were very friendly & helpful on arrival. The room was amazing. One of the best stays we have had. Everything is spotless, warm room & bed, & nice to soak in the hot tub. We will definitely stay here on our next time through. Wife was very happy, so I was too!!

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
Thank you Karen and Peter for your fantastic review. So lovely to hear you were made feel well looked after on arrival. Yes we do also have a wonderful cleaning team that take great pride in their work, glad you could see our king spa suites are all spotless, fresh and modern. We look forward to your next visit here.

"Great overnight visit"

5
03/08/2017

Receptionist very welcoming and accommodating with printing off documents for us. Very helpful with dining recommendations also. Upstairs room...lounge/kitchenette and separate bedroom. Quiet, very clean and modern design. Bed very large and comfortable. Massive spa bath and excellent water pressure in shower. Huge fluffy towels. Free wifi. Great value for money. Will return and most definitely recommend.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
Thank you Stebban for your wonderful review. Lovely to hear you were looked after at arrival and that you were made feel just as comfortable once you relaxed in your king spa suite. We look forward to you next visit to Ballarat.

"Ballarat's Best"

5
03/08/2017

Magnificent accommodation with equally magnificent staff. Attention to detail is obvious from the moment you check in Warm welcome the accommodation is guest centric and nothing is too much trouble for this team.

"Clean Tidy and Warm"

5
01/08/2017

Great rooms, the bed is very luxurious and the Pay TV is a bonus. Very clean and had a new feel to the decor. Seems central to town and walking distance to good food outlets. Good off street parking. 2 story so ask for downstairs if you need easy access.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
Thank you Brendan for your great review. Lovely to hear you enjoyed our fresh and modern king bed suites. Yes we are lucky to have free WiFi, free Parking and free Foxtel and be so close to all Ballarats wonderful attractions and restaurants. We look forward to your next visit here with us.

"Brilliant Accomodation in Ballarat "

5
31/07/2017

We stayed in a King Suite and were amazed at the large size of the room, the bed and the bathroom. Presented well and impeccably clean. A huge shower, double sinks in the bathroom and a bar sink in the small 'kitchen' area. Dining table and chairs and couch meant we had a wonderfully comfortable stay. Parking is outside the room. The motel is across the road from Sovereign Hill tourist attraction so walking to the attraction is easy. No need to fight for parking at Sovereign Hills. Service at Reception was brilliant when we arrived and departed. Would definitely stay here again.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
Thank you Nuthouse for your fantastic review. Glad to hear you enjoyed our fresh and spacious modern Superior King Suites with the walk in showers. Yes with Sovereign Hill across the road, you can park here and walk over if you like. We look forward to seeing you here again on your next visit with us.

"Very Satisfying"

5
31/07/2017

This place got friendly staff, a very clean room and tasty breakfast delivered to our room. We have requested early check in and the staff make an effort to get our room ready for us. Plus the location is very convenient, just 8minutes walk to Sovereign Hills.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
Thank you Maybellarina for your delightful review. Yes we are very lucky to have such friendly staff, wonderful cleaners and great cooks too. So glad to hear you enjoyed your stay and enjoyed Sovereign Hill next door too. We look forward to your next stay with us.

"Convenient to Sovereign Hill"

5
25/07/2017

The owners made us feel very welcome. The room we had was modern, clean and very comfortable. The location is perfect as it is located across the road from Sovereign Hill which means it is only a short walk away...no battling with the parking. There are also a couple of food places nearby 9walking distance as well) which makes the location great if you are only staying for one or 2 nights.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
Thank you Tracey for your wonderful review. Yes we are very lucky here to have such a prime location near all the best that Ballarat has to offer. Glad to hear you were very comfortable in your king suite. We look forward to seeing you again on your next visit to Ballarat.

"Regular Ballarat Visitor"

5
23/07/2017

Stayed in most of the Hotels in Ballarat and Best Western is my favourite. My only issue is that location is further from work and restaurants than any other Hotels, but the Hotel itself is much more comfortable.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
Thank you Janine for you lovely review. Yes we are just off the main street of Ballarat, but have 4 restaurants within a few minutes walk, happy to show you the next time you stay here with us. We also have other restaurants that deliver here too. Glad to hear you were very comfortable and we look forward to seeing you again on your next stay with us.

"Our stay in Ballarat"

5
16/07/2017

Clean, modern and convenient to activities. Would recommend and stay again if visiting Ballarat. The room was spacious, the bed enormous. Loved the location very quiet. Friendly staff and economical for what you got.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
Thank you Debora for your wonderful review. Glad to hear you loved everything about your stay here with us. Yes we are lucky to have such thoughtful staff and to be in this prime location with so many attractions so close. We look forward to seeing you again next time.

"Holidays"

4
15/07/2017

Great place to stay close to Sovereign Hill. The only thing is they don't have a restaurant attached. This the only down side. We stayed for 6 nights and we walked down to the fish shop, Red Lion Club. We walked to the Sovereign Hill twice, one for the Christmas in July show and dinner and then for the Blood on the cross show as the car park attached to Sovereign Hill gets very busy on weekends. This hotel is also close to a servo if you need stuff. The staff are very friendly and room was alway cleaned.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
Thank you Mickel for your kind review. Lovely to hear our staff made you feel welcome and that you enjoyed your fresh and spacious king suite. Yes the July lights an Sovereign Hill have been a huge hit to so many travellers from all around the world, we are lucky to be next door. We look forward to seeing you on your next visit to Ballarat.

"So clean and comfortable"

5
11/07/2017

Like an oasis after a long car trip. Warm, friendly welcome, beautiful clean room and such a comfortable bed we actually slept in. Great advice on where to have dinner. Billy's a few doors down was an easy walk and provided amazing food.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
Thank you Lyn for your Superb review. Glad to hear you enjoyed our luxurious king beds in our fresh and modern suites. Yes we are so close to many delicious restaurants, an easy 1 minute walk to many. We look forward to seeing you again on your next visit with us.

"Beautifully appointed rooms"

5
05/07/2017

Stay here at least 2 times a month and always find these rooms to be beautifully appointed with some of the most comfortable beds I have ever slept on. Bathrooms are some of the best designed and functioning ones I have seen.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
Thank you Ron for your wonderful review. Lovely to hear that you have enjoyed our Superior King Suites and yes their bathrooms have a fresh, modern and luxurious feel about them. We look forward to seeing you again on your next visit here with us.

"Very accommodating. Lovely clean rooms. Would highly recommend. 5 stars."

5
02/07/2017

Straight across the road from Sovereign Hill which was only a 7 minute walk to the actual entrance. Fantastic Chinese/Thai/Malaysian restaurant 2 minute walk away also. Would definitely stay here again.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
Thank you Wayne for your fabulous review. Glad to hear you made the most of our terrific location. Yes we are lucky to have Sovereign Hill across the road and so many restaurants with in walking distance too. We look forward to your next visit to Ballarat.

"perfectly located nearby to facilities and local attractions"

4
26/06/2017

The room was clean, modern and very well appointed and with the complex perfectly located nearby various facilities and Ballarat's local attractions this accommodation option is the perfect base for a family holiday.

"Warm astmosphere, helpful staff & lovely cleaners"

4
26/06/2017

Neat and tidy as well as being reasonably priced. Staff are helpful and do what they can to accommodate your needs. I travelled for business and would happily stay here again. Only downside is all corporates who stayed were put into one area meaning no privacy - rooms close together and I could hear everything that went on in the room next to me

"Excellent accommodation and staff"

5
26/06/2017

This hotel was ideally situated close to my work. Charge back facility was handy with a good restaurant 100m away. Room was spacious, lavish and extremely well fitted out. Very new and great location, oppoxite soveriegn Hill if that is on your to do list.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
Thanks Keith, it's great to hear you enjoyed your recent stay here at Best Western Plus Ballarat Suites! Our location is ideal for the corporate guest, couples or families - so close to all Ballarat has to offer. We look forward to your return stay. :)

"Modern, well appointed & Fabulous Breakfast!"

5
26/06/2017

Stayed recently with my elderly mother who has limited mobility. The room with accessibility bathroom was perfect. Modern yet cosy for a winter stay in Ballarat. The reception staff were extremely pleasant. Mum and I enjoyed the delicious hot breakfast - recommended.

"Home Away From Home"

5
26/06/2017

I work away a lot, and the staff here always make me feel at home. The rooms are very clean as well as well laid out. I do visit a lot of motels on my travels and i would say this is the best one i have ever stayed in.

"First Class at Fair Price"

5
22/06/2017

Stayed one night and very happy! Suite was warm, modern, clean, comfortable and quiet. Everything needed was provided. Breakfast delivered to suite on time. Excellent and friendly reception. Great bed. Good parking in front of suite. Take a ground floor suite as first floor access by stairs only. Easy access to Sovereign Hill, 5 min drive to centre of Ballarat and supermarkets.

"Best Western surprise"

5
19/06/2017

Last minute on line booking of this new-ish motel was successful. Friendly reception. Excellent value, very clean, neatly furnished, comfortable room with easy parking. Thin walls between rooms. Overall, happy customer!

"Will be back"

5
13/06/2017

Great position, quiet, beautiful room, want to take the bathroom home! Breakfast was hot and perfectly cooked when it got to my room. Parking was a bit tight when I got back later in the evening, parked on the street, but car was very secure, under lights.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
Thank you Janette for your wonderful review. Lovely to hear you enjoyed our breakfasts, our bacon & eggs is what everyone loves. We look forward to your next visit here with us, so you can enjoy that fantastic bathroom again.

"Great place to stay"

5
01/06/2017

This is the second time I have stayed here. The first time was a family holiday and had one of the spa suites, this time was for business. The rooms are great, very modern, comfortable bed and huge shower. I will be staying here in future for all my work trips. There is plenty of places to eat within 100 metres or more, just need to walk and leave the car there.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
Thank you Mal for your fabulous review. Glad to hear you were able to enjoy our Executive King Suites this visit, with the large walk in rain shower, yes very fresh modern room. We look forward to seeing you or your family on your next visits with us.

"The best"

5
31/05/2017

This was the nicest experience I've had in any motel lately. We had not planned to visit Ballarat, but very glad we did - loved the town. Perhaps we were biased, as this motel was very very good - can't fault it.

Natalie M, Owner at Best Western Plus Ballarat Suites, responded to this review
Thank you Ian for your lovely review. So glad to hear you had a wonderful experience here in our motel and loved Ballarat also. We look forward to your next visit here with us.

"Nice place to stay"

4
25/05/2017

Only reason that I didn't give an excellent rating is that there is no TV in the bedroom and no restaurant on site. Had to walk down the street for food, and Ballarat in late May is bloody chilly. Nice place to stay and will stay there every time I'm in Ballarat for work.

Natalie M, Manager at Best Western Plus Ballarat Suites, responded to this review
Hi Marc, you'll have to try our King Executive Suites next time as you can watch TV from the bed. We do advise booking these rooms early to avoid missing out as they do fill up quickly during the week with our corporate guests. We look forward to welcoming you back again soon.

"Ticked all the boxes. Spacious, clean, friendly, comfortable.Best disabled suite ever."

5
16/05/2017

This motel ticked all the boxes. Travelling with special needs it was a pleasure to have such excellent facilities. Great disabled bathroom. Lots of space, clean facilities, very comfortable for the whole family. Out of the 8 motels we stayed at this would be by far the best motel we have stayed at. Would recommend to anyone particularly people travelling with a disabled person.

Natalie M, Manager at Best Western Plus Ballarat Suites, responded to this review
Thanks Sharon-Cassie for your great feedback for our special needs suites. They are truly first class with a spacious living area, special needs bathroom and small kitchenette. The bedding configuration in these rooms can be a King bed or 2 King single beds with the option of adding a single rollaway bed in for a 3rd guest. We look forward to seeing you stay with us again in the near future :)

"Top quality"

5
08/05/2017

Stayed here for work. Location was perfect. All amenities needed where near by. Room was very very clean. Great Quality. Very quite, wasn't disturbed by outside noises. Very Affordable. Highly recommend.

Natalie M, Manager at Best Western Plus Ballarat Suites, responded to this review
Thanks for your high rating of our motel David T. We are the newest motel here in Ballarat, with extremely clean rooms which is testament to our recent award where we achieved Excellence in Quality, Standards & Service from Best Western Hotels & Resorts. Our rooms are double brick and have double glazed windows which prevents noise from your neighbour as well as from the road. All our staff take pride in their work and in keeping the rooms and service to a high standard. We thank you for your recommendation to others. :)

"Great location and dacilitues."

5
06/05/2017

The room we stayed in was large, very clean with excellent facilities. The bathroom was spotless with ample room. The motel was close to all facilities and within easy reach to sovereign hill and the main shopping precint of ballarat.

"Nice place to stay in Ballarat!"

5
04/05/2017

The Best Western Ballarat is outside of the city, but very close to Sovereign Hill. There's an excellent Bistro within walking distance and the hotel will deliver coffee and breakfast to your room for a reasonable fee. Nice, clean, huge room.

"Clean and very handy to Sovereign Hill"

5
29/04/2017

We stayed at this hotel due to the proximity to Sovereign Hill (only a 10 minute walk). We stayed on the ground floor and our room was very clean and comfortable. The desk and cleaning staff were friendly and very willing to help with any concerns or questions you may have. There are restaurants very near by - try Billy's for some great food. It is only a short drive into town or if you feel like it you could walk. Nice place to stay.

"Mixing business with leisure in Ballarat"

5
28/04/2017

Meeting with accountant is much more pleasurable when it can be topped off with a relaxing spa and unhurried stay in an excellent hotel. Certain to stay again and make it our base when visiting Ballarat.

"Immaculate presentation"

5
27/04/2017

Beautiful rooms and the attention to detail was a delight. Extensive mini bar, friendly and warm staff. Close to everything. Nice separate bedroom with en-suite, immaculate bathroom and the whole suite.

"Excellent Accomodation"

5
24/04/2017

Fantastic accommodation with friendly hosts who make you feel welcome. Room modern and very clean. We had the King room with spa, it is a plunge spa and very spacious. Bathroom was pristine and had excellent amenities available. Unusual these days to find a toaster and microwave which was fantastic. They also do fantastic coffees available in a takeaway cup. Well placed near sovereign hill, and only a short drive into town. Highly recommended and no negatives here. Only one small suggestion for a couple of grab handles in spa area to assist getting in and out of spa and for safety reasons.....such a big beautiful spa. To the hosts thank you for a relaxed stay.

"Nice room, friendly staff"

5
23/04/2017

Will come again. Very nice room, fast wifi and friendly staff. Convenient location as well. Price wise it was very affordable and worths every cent. Restaurants and shops nearby makes it a good location to rest and spend a night.

"Perfect!"

5
21/04/2017

Came up to Ballarat from Melbourne to visit family and friends. Chose this hotel for location and the good reviews online. Friendly staff, perfectly clean and tidy - extremely large and comfortable. I've stayed at a lot of hotels and never come across one without some small flaw - well now I have. Highly recommend for stays short and long :D

"Zero negatives"

5
16/04/2017

Everything about this hotel is good. The room we stayed in was very large, including the bathroom. Everything was super clean and new and the beds were very comfortable. We were able to park our hire car right outside our room which was very convenient. The staff were very friendly and helpful. The hotel is a short walk to Sovereign Hill and is only a few minutes drive to the city centre. There is absolutely zero negatives about this place.

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you Ian for your fabulous review. Yes we are lucky to have such wonderful staff working here in all areas and be so close to so many of Ballarat's best attractions and eateries. Lovely to hear you were very comfortable in your spacious king suite, we look forward to seeing you again next time.

"Great stay, great hosts!"

4
02/04/2017

Very pleasant: clean, modern, relaxing. We stayed in the Spa Suite, which was quite spacious for the 3 of us. Good and quiet location, easy to find. Danny and Nathalie are excellent hosts: friendly, kind, very efficient and accommodating.

"clean and very modern"

5
28/03/2017

checked in early because we arrived early and it was fine. the staff member on site was very helpful and explained everything we needed to know. the carpark was a little small (small spaces) but what can you do. the rooms where very clean and modern. the location of this place is good if you had a car as it is a little distance out from the main city but it is walking distance from sovereign hill

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you Chennnn for your kind review. Yes we are very lucky to have Sovereign Hill right across the road from us, easy to walk to. Glad to hear your felt very welcomed and and that you had a chance to enjoy our fresh and spacious modern king suites. We look forward to seeing you again next time.

"Lovely room"

5
26/03/2017

We stayed one night in a king spa suite and had a wonderful time. The room was very spacious and well appointed. The king size bed was super comfy and and the bathroom was clean and well appointed. We rang prior to arriving for some dining recommendations and Danny had some wonderful suggestions that we booked. Look forward to returning again.

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you Vito for your wonderful review. We are happy to help anytime, as we have an assortment of great choices to eat all around us. Lovely to hear that you were very comfortable in our Deluxe King Spa Suite, yes the huge king beds are very luxurious in the spacious room. We look forward to seeing you again on your next visit to Ballarat.

"Great location."

4
14/03/2017

All good location, rooms clean and tidy, and comfy bed. Bathroom great with the twin handbasin, very handy when both trying to get ready the same time. Staff very helpful. Keep the reviews short and sweet and more people will make an effort to write a review.

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Aren't the executive king bathrooms beautiful with the twin basins and walk in rain shower it sure is a luxury whilst travelling. We are glad to receive your positive comments, our staff do an amazing job of keeping our quality and cleanliness to a high standard. We look forward to welcoming you back again soon. :)

"All running smoothly"

4
13/03/2017

After a long drive, it was nice to have an easy check in and to soon find myself in a spacious and well cared for room. The modern bathroom with double sink and massive shower was excellent. The card reader or the card was starting to fail so there was a bit of pot luck with unlocking the door, but some persistence got me in each time. It was wonderfully close to the other nearby hotel/convention centre where I was participating in a conference - a 2 minute walk. I didn't partake of any breakfasts (brought my own).

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thanks Jodie for your feedback. We are glad you enjoyed the spaciousness of our king suites which is a nice surprise after a day spent travelling. We regularly maintain and clean our electronic locks on our doors and sorry to hear yours was a bit stubborn. We do have a 24hour night bell located outside reception if you ever have trouble getting in to your room or have locked yourself out.

"Best motel I've stayed in to date!"

5
28/11/2016

HIGHLY RECOMMENDED!!! We stayed in a King Deluxe Spa room. It was CLEAN, COMFORTABLE room and HANDY LOCATION with FRIENDLY HELPFUL STAFF. Photographs are true to reality. Various pillows to choose from, electric blankets (we didn't need them) and a room safe. Yummy breakfasts served hot and on time. Hot water with good shower heads. Lovely spa bath, large fluffy bath towels (bath sheets) and a comfortable bed <3. Security card entry to room, lock on bathroom door. Close proximity to Sovereign Hill, restaurants and a short drive into city centre. We had a wonderful stay! We'll be back and have already told family how wonderful this motel is!

"Our Ballarat sojourn"

4
22/11/2016

We do recommend the Best Western Plus Suites. Our suite was spacious with room to move around. The clothing accommodation was a bit sparse with hanging space only and no chest of drawers so we could unpack entirely for our 4 night stay. So, our living area looked quite untidy - a shame in such good accommodation. To our joy, the proprietors are conducting a proper business and do NOT have a rip-off surcharge on Amex. It is clear that they are welcoming repeat business and we commend them for this.

"Highly Recommend - Excellent Accommodation "

5
13/11/2016

Comfortable beds including the roll away bed. Great size, very well planned, clean, fully accessable room and tasteful decor . Staff are fantastic and so accommodating of unexpected changes. Breakfasts are delightful, current food style including the traditional options. Great parking off road. Fantastic find for our needs, and we will definitely stay here again and recommend to friends/family/others

"A wonderful surprise with exceptional service"

5
13/11/2016

My colleagues stay at this establishment very regularly and always rave about how warm and welcoming this place is, as a newbie I had high expectations and wasn't disappointed. The service from Danny and Natalie was impeccable and they made you feel welcome from the moment you stepped in the reception. The rooms are beautifully appointed with everything you need including, plates, bowls etc. The cleanliness of the rooms was exceptional - a real credit to such a busy establishment. My bed was very cosy. The breakfast provided was a lovely touch and the personal delivery to the room was thoughtful and unobtrusive. Hope my next stay is just as good.

"Good place"

5
13/11/2016

I stay here for 4 nights. The room is perfect, everything work well. The breakfast is look like 5 star restaurant, they are flexible change the meal up to guest request, perfect. They provide invoice via printed paper, and even via email if you check out very early, their feedback about any issue very fast. The kitchen design for easy using.

"Loved it"

5
12/11/2016

Great location, close to everything we needed and also to Sovereign Hill and the Gold Museum. Staff were very friendly and welcoming, room was excellent, enjoyed a lovely relaxing spa bath and a big comfy bed! Will be staying again for sure :) Thank you!

"Powercore guy "

5
10/11/2016

Have stayed here on a number of times for work reasons, I find the service excellent and friendly, the rooms are very clean and the beds cosy, the room spacious, great bath rooms especially the decor, i will continue to choose this place first every time .

"Oasis"

5
08/11/2016

After a busy day driving our Camp Quality EsCarpade our motel room was a excellent oasis of peace and comfort. We had a lovely spa that was so relaxing. We had everything we needed and a lovely nights sleep that recharged us for our next day's driving to Deniliquin via Rochester for lunch.

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your lovely response. So glad to hear you had such a relaxing and comfortable stay with us. We are lucky to have such deep Japanese plunge Spas in our Deluxe Spa rooms. We look forward to you staying with us again next time.

"Five day car tour"

5
30/10/2016

The rooms were spacious and well appointed with very comfortable bedding. We were one of of 12 vehicles on a 5 day car tour and so were able to look at other rooms beside our own. We stayed in other motel's in different towns and this one was by far the best. It was also more expensive than the others but worth it.

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your wonderful response Lovely to hear you enjoyed our modern, fresh and spacious rooms. We look forward to you staying with us again on your next visit to Ballarat.

"Great visit to Ballarat"

5
30/10/2016

Lovely room, cheerful welcome, nothing too much trouble. CEntrally located near Ballarat's main attraction. Ballarat is a lovely old historic town with old buildings, good restaurants and interesting attractions.

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your kind response. Glad to hear you were made feel welcome by our wonderful staff. Yes we are very lucky to be walking distance to so many of Ballarats best attractions and restaurants. We look forward to seeing you again next time.

"It was ok"

2
30/10/2016

Alarm was set for 7:10am, surely housekeeping would reset any alarms between guests Pillows were all different types on a king bed King bed was 2 singles as it had hard line up the middle. Expected better

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your response Michael. Sorry to hear that the alarm was pre-set by the previous guest, yes this should of been turned off. We do supply a large amount of different size and firmness pillows to each room, that way the guests can choose the style they love, just like at home.

"Stone's Throw from Sovereign Hill"

4
26/10/2016

If your main activity in Ballarat is Sovereign Hill, staying here is a wise choice. This relatively new accommodation is newly refurbished & so near Sovereign Hill you can actually walk there. Service is friendly & warm.

"Best room"

5
25/10/2016

Room was large and so clean we thought it had just been renovated Bed was comfy Staff were very friendly,and accomodating with directions and our Needs.location was reasonable but a little further out of city centre Than we would have liked.

"Very enjoyable!"

4
24/10/2016

I booked this hotel online after reading a few reviews. The rooms are spacious & very comfy.It is within easy walking distance of the Red Lion where a decent & well priced meal can be had. The hotel staff were friendly and the whole place had a clean & well kept air about it.

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your wonderful response. Yes we are very lucky to have Sovereign Hill and many other of Ballarat's best attractions and restaurants right near us. Glad to hear you enjoyed your stay with us, we look forward to seeing you again next time.

"Clean,warm and comfortable"

4
24/10/2016

On an extremely cold, windy and rainy weekend, we felt very snug and secure in our suite. Lots of space and very quiet despite being close to the road. Luxury bathroom. Comfortable bed. Well stocked kitchenette.

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your kind response. Glad to hear you were able to relax and enjoy our fresh and modern rooms. We look forward to seeing you next time you're in Ballarat

"Road trip"

5
19/10/2016

This is a wonderful motel to stay the rooms were exceptional the hosts were very helpful with information as you continue your trip. They referred us to a wonderful restaurant within walking distance called Billy's. Top class place to stay at affordable prices would definitely stay here again

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your wonderful response. So glad to hear you had a lovely stay here with us. Yes we are lucky to be surrounded by so many of Ballarat's best attractions and restaurants. We look forward to you staying with us again.

"Lots of room"

5
18/10/2016

Great units, lots of room to spread out and the best motel bathroom ever!!! Lovely huge comfy bed,and everything was all nice and clean. Close to Sovereign Hill, food outlets close by, and not too far from town, couldn't recommend highly enough.

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your fabulous response. Yes we are very luck to have Sovereign Hill across the road. Glad to hear you enjoyed our fresh, spacious and modern rooms. We look forward to seeing you again on your next visit here in Ballarat.

"Clean, comfortable and well priced"

5
15/10/2016

Stayed one night for work, a new motel, clean, comfortable with fresh décor and friendly staff. Room was comfortable and quiet. Close to a number of options for dinner. Wifi included which is always preferred and a good speed. Staff were friendly and helpful. Would definitely recommend.

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your wonderful response. Yes we are very lucky to have such a great team of caring staff, glad you felt looked after. We look forward to having you stay with us again soon.

"Relief!"

5
15/10/2016

After poor accommodation in Daylesford it was a relief to arrive at this motel. Friendly reception, very spacious room, double hand basins, fantastic shower pressure, fabulous king bed and a thin, soft pillow! These are RARE in motels! Bliss. Ask for Room 20....

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your delightful response. We are very lucky to have such a modern and spacious hotel for our guests, so glad you enjoyed it and felt very welcomed. We look forward to seeing you again on your next visit.

"Excellent "

5
14/10/2016

Stayed here for one night while visiting friends in Ballarat. Room was great - mini bar, huge bed, all very comfortable. The bathroom was fantastic - HUGE deep spa bath, and also a large separate shower - all very modern and sparkling clean. Lovely friendly service at reception also.

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your wonderful response. Glad to hear you enjoyed our Deluxe King Spa Suit, yes the deep plunge spas are so comfortable and relaxing. We look forward to welcoming you back again very soon.

"The Best Motel in Ballarat with Top Quality Service"

5
13/10/2016

Location fantastic just a stones throw from Sovereign Hill, close and handy, walking distance to excellent food. Caring considerate staff who go out of their way to make you feel so welcome, order you a rental car...thank you Danny. Nothing is ever a problem. The best place in Ballarat to stay. Good parking, comfortable rooms very clean and well maintained. I would highly recommend this place to anyone.

"Modern, Comfortable and BIG fluffy towels"

4
09/10/2016

Have stayed here before and will stay again. This time stayed overnight - one night only in a spa suite. Comfortable modern room with some space to still move - even though we had added a rollaway. Good Quiet location. Plus was the generously sized fluffy bath towels.

"Continue to return"

5
09/10/2016

My wife and son are in Ballarat frequently and have been staying at the All Suites for 8 years. The location is very convenient and the Spa Suites are excellently appointed. The service is always great and booking is a breeze. The room service for breakfast is also very good, plus there is a microwave for anything else you might bring along. We will always make this our first choice in Ballarat.

"Best Motel in Ballarat at a good price"

5
09/10/2016

Excellent stays at the Best Western Motel Ballarat Suites. The staff are friendly , caring and accommodating We require one of the disabled rooms and find it is always very clean, comfortable, lovely decor and just perfect for a disabled person. Plenty of parking spaces, The Motel itself and the grounds are well maintained. Highly recommended

"Comfortable"

5
09/10/2016

We have stayed here a few times as we have friends we visit in Ballarat & Gordon so this establishment is located in a great spot for us. We always try & get one of the the King Spa Suite's as they are our favorite - the hotel itself is quiet & for us very convenient , comfortable & staff very friendly

"Wonderful Spa Room!"

5
07/10/2016

We stayed in a spa king room for 2 nights. The room was large with a seperate lounge, dining and kitchenette area. The spa bath - what can I say? One of the deepest and most luxurious I have ever enjoyed.

"This visit one of many - the only place I will stay in Ballarat"

5
07/10/2016

I love this property, it is modern, huge bathrooms and large rooms. All rooms are the same - which is great When I checked in I am allocated a room n the top floor, is a two story property), the Owner helped me carry my bags up and offered to help me with them when I checked out They have a fantastic breakfast menu, not the usual ordinary stuff and the food is very fresh and coffee great.

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your wonderful response. Yes all our Spa rooms are the same and all our Executive rooms are the same, so you always get exactly what you are looking for. All the rooms are fresh and clean and lovely and modern. Glad to hear you also had the chance to enjoy our lovely breakfasts, we look forward to your next visit with us.

"Simply the Best."

5
06/10/2016

I can't say enough about how wonderful this place is! I stayed here over a couple of months & the service was beyond amazing. The rooms are beatiful, extremely spacious, comfortable & relaxing. Always very clean & welcoming. The staff are wonderfully welcoming, kind & extremely helpful & always very friendly. They all made me feel very much at home. The breakfasts are superb, always fresh, hot & you can tell its homemade & a lot of care has been taken to make it perfect. Best scrambled eggs I've ever eaten. I can not recommend enough that if you need somewhere to stay in Ballarat, this is the perfect place to stay.

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your fabulous response, So lovely to hear you and your family felt so looked after by all our wonderful staff. We have so many guests saying how fresh and amazing our made to order breakfasts are, very happy you also enjoyed them. We look forward to looking after your family again on your next visit to Ballarat.

"Excellent motel. "

5
02/10/2016

We loved our two nights at this motel. The suite was large clean and comfortable with the deepest two person spa bath we've seen. Although it was a busy road our room was peaceful and quiet. Fridge, microwave oven, comfortable lounge, table and chairs were all in the room. The hotel was well located, very close to Sovereign Hill, the major tourist attraction in the city of Ballarat.

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your wonderful response. Yes are rooms are peaceful and quiet even when fully booked and near the main road. Glad to hear you enjoyed our deep Japanese Spa in our King Bed Deluxe Spa Suit. We look forward to you staying with us again, next time you visit Ballarat.

"Excellent hotel, good location."

5
29/09/2016

We stayed in a spa room. it was clean, modern, and despite being on the highway, very quiet. Free wifi, pleasant staff. All good. A little difficult to turn right onto the highway. Turn left instead and chuck a U-turn at the roundabout.

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your lovely response. Yes fabulous location here, being so close to great restaurants and Ballarat attractions like Sovereign Hill. Yes even when we're fully booked our guests feel very comfortable and well looked after. Look forward to you staying with us again next time.

"Quality "

5
27/09/2016

My girlfriend and I stayed at the Ballarat suites over the weekend. The room was very spacious, clean and easily accessible. There are a number of ground floor rooms for disabled access. The room was fully kitted with large bed, couch, tv, towels, kitchen appliances and large bathroom. The room was cleaned daily if needed. There was also a large selection of meals for purchase however we did not purchase anything. Excellent weekend accommodation.

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your wonderful response. Yes all our King Suite rooms are very spacious and fresh. We have rooms that look after all guests different needs. Next time I hope you get a chance to enjoy one of our sort after fresh made to order breakfasts too. Glad you enjoyed your time with us and hope to see you again next time your visiting Ballarat.

"Great value for money"

4
20/09/2016

Had a very enjoyable experience at Best Western. Great value for money and a comfortable stay. We stayed in the King Spa suite and were very pleased with the facilities. Great location- 5 min drive into town and walking distance to Sovereign Hill. Hotel Staff very accommodating and friendly. Would stay here again. Only con: When I filled the spa and turned on the jets- clumps of long hair shot into the tub from the jets. I didn't jump in after seeing that.

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your lovely response Dee. The King Spa Suites are wonderful and very comfortable. Sorry to hear that the previous occupant got there hair caught lower in the spa, all spa's have been totally cleaned through again now. We would of been more than happy to clean it for you that evening if we'd known sorry you could enjoy the spa as planned. We look forward to having you spay with us again to enjoy it next time.

"Nice and modern"

4
16/09/2016

It is our experience that many motels around Australia really is in need of refurbishing, but not Best Western Ballarat.... We were positively surprised to find a modern an clean interior. Two large rooms and bathroom. We were greeted by friendly staff, and can highly recommend this place. We asked to stay an hour and a half longer than 10 am. The 'offer' was $ 50,- to stay until 12 noon. This is exorbitant ??

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your kind response. Yes our suites are so lovely and fresh and such a great hotel location. Unfortunately we do have to charge extra for another half day stay, especially when we are booked out during high season and during school holidays. We look forward to having us stay with us again next time.

"A lovely stay"

4
03/09/2016

Lovely modern spacious rooms with a deep Japanese spa. Comfortable beds, blankets and pillows, good heating and cooling system. Great for families with older kids. Good food and great service. A short walk to Sovereign Hill.

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your lovely response. Yes our Deluxe Spa rooms are great for small families, also with the opportunity to have the interconnecting door for a Deluxe Spa room next door for larger families too. Glad you had a great stay with us, we look forward to you all staying with us again next time.

"Incomplete"

2
29/08/2016

The room we stayed in was very disappointing not $170 worth. -No doona cover -Doona was torn & had human hairs on it -No fitted sheet -Multiple plaster pateches unpainted -Mould growing on roof above shower -Sharp plug for spa bath (screw poking out) I have stayed in much nicer accommodation for $100

Natalie M, Manager at BEST WESTERN PLUS Ballarat Suites, responded to this review
Kylie, Thank you for taking the time to write a review of your recent stay. We are currently in the process of upgrading our Spa suites and unfortunately during the process there have been patchy walls getting ready for fresh paint. We use the most hygienic form of triple sheeting here and yes there are no fitted sheets but we do use bottom sheets on the beds. Thanks for pointing out your other concerns, it's this feedback we require to make each and every stay an enjoyable one and we are disappointed that we didn't exceed these expectations for your family. We are however, excited about the upgrade of our spa suites with fresh new paint, new bedside tables, pillows, linen and curtains. We would love to treat you to a greater experience next time you are in town. Best wishes,

"Sensational location and great motel"

5
28/08/2016

Ballarat Best Western Plus deserves their high ranking on trip advisor. Located only 5 minutes walk from the entry of Sovereign Hill, this place is very good. Upon arrival you are greeted warmly by the front desk staff and they are more than helpful. Our room, suite with Japanese plunge pool, was very clean, modern and had all the conveniences needed. We stayed for 2 nights and housekeeping did a marvellous job of cleaning after our first night. If using the plunge pool in the bathroom be warned it takes a while to fill due to its size so prepare earlier than anticipated. beds were comfy and rooms were quiet. Sensational place!!

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your lovely response. Yes our location is priceless for Sovereign Hill visitors being right across the road from us. Glad to hear you enjoyed or King Spa Suit, great for couples and for small families having a separate lounge TV area. We look forward to looking after you again on your next visit with us. Thank you

"Best Western Ballarat Suites"

5
28/08/2016

I've been staying at this hotel for quite a few years and it has never disappointed me. It's comfortable, very clean and a delight to stay at. The beds are so comfortable. I think there have been three different owners over the years and they all have the sane high standards. Well done and thank you.

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your wonderful response. We do pride our selves on having very clean, fresh, comfortable modern rooms, glad to hear you enjoyed them. We look forward to your next visit.

"very clean and large great value"

5
27/08/2016

We loved our overnight stay at Best Western Plus Ballarat Suites. The rooms are very spacious and clean. Loved the separate lounge area made it feel like an apartment. Check in and check out was really easy and staff were very friendly. loved the bowl of apples sitting on the counter for anyone to take. Small touches like this go a long way. Thank you for a great night and hope to be back soon.

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your delightful response. Yes we love all things fresh here, fresh clean rooms, fresh produce for our yummy guest breakfasts, fresh friendly staff and fresh fruit at our front counter for all guests to take at their will. So happy to hear you loved your stay here, we look forward to your next visit with us.

"Luxury "

5
16/08/2016

I highly recommend Best Western Ballarat! After so long on the road, this accommodation was a treat. The rooms were clean. The bed was really comfortable. The showers were spotlessly clean and the shower head very fancy. The staff were lovely. A great experience!

Natalie M, Manager at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your wonderful response. :) Our Executive King Suites do indeed have lovely large walk in showers, we have a lot of couples asking for these suites. We are very thankful we have hard working staff with an eye for detail and cleanliness; it sure is a treat to walk into a lovely spacious and clean room after been on the road all day long. Please share your experience with others, we'd love to welcome you back again soon.

"Comfortable, Convenient, Pleasant"

5
12/08/2016

Very comfortble beds, convenient location in Bendigo. Considerate and helpful staff. Room was very pleasant. Handy location to nearby shops and not far from Bendigo CBD. Breakfast delivered to room was very good too.

"Large, Clean and Modern comfort"

5
11/08/2016

I highly recommend staying here as my experience as a first-time customer was indeed very positive. The room was exceptionally large, very modern and was not only clean upon arrival, but maintained very well by housekeeping. Front-office staff are friendly and helpful. Overall, it offered great value for money and I rebooked upon checking out.

"Very much ideal - relaxing and spacious room"

5
09/08/2016

looking for overnight stay in Ballarat found the Best Western Plus had vacancies and decided to book in as a walk up. Found the room among one of the more comfortable rooms that l have stayed in, with bed very comfortable and relaxing. the room was spacious and provided a relaxing environment after traveling all day. Breakfast room service was excellent and can easily recommend the eggs Benedict. Will definitely be looking to stay here again.

"Recent stay in Ballarat"

5
08/08/2016

This was our first stay with Ballarat Suites and I can't say enough that it provided excellent accommodation. Rooms were spotless, the spa was clean and sparkling. The hosts of this accommodation were so friendly and welcoming. It was like being at home. I would recommend this to everyone considering going to Ballarat as their first choice pick to stay overnight. I will definitely be going back

"5 stars all round "

5
29/07/2016

So spotlessly clean, caring staff, amazing room & the best service ever in every way. So glad we're staying here tonight, what a perfect gem in a perfect location. Couldn't ask for more! Can't wait for a fabulous breakfast too, I hear they're to die for too..... Really good quality Bacon !

"Most comfortable boutique hotel"

5
26/07/2016

This hotel offers the most comfortable and pleasant accommodation. It is a pleasure to stay in these large lovely rooms. This boutique hotel provides highly personalised attention. The heating is great in winter. The cooling is great in summer. Spa rooms add a touch of luxurious relaxation when it is needed. In-room breakfasts make this a perfect place for getting ready for a working day.

"Easy stay"

4
22/07/2016

Quite a nice stay, perfect size for 2 people and easy access to tbe centre of town. It has a nice atmosphere for our short stay and enjoyed the weekend. The cleaning and bed change was quick and efficient.

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your kind review Yes we are very accessible to town, only a couple of minutes away by car. Rooms perfect for a couple, right up to our family sized double rooms, with the door access in between. Giving both sides their own living, dining and bathroom spaces each. We look forward to your next visit with us.

"Great - would stay again. "

5
21/07/2016

Super close to sovereign hill. We still drove because of the cold. The staff are very accommodating. The rooms are superb. Beds are comfortable. Extremely clean and well kept and appointed. It's only a short drive to the centre of town. Would absolutely stay here again.

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your lovely review. As Sovereign Hill is just across the road, yes very close to either walk or drive to and very close to town as well. Very happy to hear you were impressed with how clean the rooms were and enjoyed their feel, as we take much pride in their presentation and cleanliness. Looking forward to seeing you again next time.

"Immaculate, stylish room. Highly recommend!"

5
15/07/2016

I travel weekly for work often to a new place each time and was so surprised and happy with my stay here. The room was immaculate, modern, very comfortable bed, and certainly better than a lot of the big chain hotels I've stayed in! Will definitely be back.

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your wonderful response. It is lovely to hear so many of our guests comment on our immaculate rooms, as we are very proud of their presentation and cleanliness. Glad you had a great stay here too, we look forward to looking after you again in your next visit.

"High quality option for Sovereign Hill"

5
12/07/2016

This is great quality accommodation that makes everything so easy if you're going to Sovereign Hill with children. Rooms are fresh and modern with neutral decor, very comfortable beds, lovely bathrooms with spa bath and a separate lounge area to give extra space. New split system heating plus electric blankets were wonderful given how cold it can be. Friendly staff deliver your breakfast to order which is really convenient. It's just around the corner from Sovereign Hill - you can actually see it from the motel - so you can walk or drive and you're there in no time. Highly recommended.

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your fabulous response. Yes we are very proud of our clean fresh modern spacious rooms and with Sovereign Hill in view at check in, it does make it a very good choice when visiting. Glad you enjoyed our delicious breakfasts in your room, they have such a reputation of being the best breakfasts in town.

"Great place to stay. "

5
11/07/2016

We stayed here whilst visiting sovereign hill. Accomodation is very close to sovereign hill, you could walk there. Friendly reception staff on arrival. Parking was easy. The room heated quickly and the bed had electric blanket. We travelled with a toddler. The portacot provided was good and there was plenty of room for it to be set up. Deep bath was relaxing and mini bar was reasonably priced. Will stay here again if ever in ballarat again.

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your lovely response With Sovereign Hill right across the road, it makes it very easy for guests to make the most of our free parking and just walk over and enjoy it hassle free. Glad to hear you and your family had an enjoyable stay with us, look forward to seeing you again next time.

"Excellent family rooms"

5
11/07/2016

We stayed in Ballarat primarily to visit Sovereign Hill and felt we hit eh jackpot with this hotel. Interconnecting suites gave our family of five plenty of space, and the service from the reception staff was standout. Location was closer to Sovereign Hill than we could park on what was their busiest day ever. Couple of easy eating options nearby with the town centre a few minutes drive away.

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your wonderful response. Yes the location of our hotel is on the doorstep of many of Ballarat's best attractions. Glad to hear you enjoyed our interconnecting rooms, very family friendly. Look forward to your next visit with us.

"Be Careful of the Spa scam"

1
08/07/2016

The water release tap on the spa bath was broken. Water cannot be drained without 'knowing' the special 'trick' to empty the spa. When I realised it was broken I left the water in the spa (actually what else could I do) This was also to alert the cleaner to the problem. After checking out I noticed $50 charged to my credit card, when I phoned the hotel I was abruptly told by the male manager I should have went to the manager to find out how to get the water out. Really!! But as that didn't happen and without any warning or notification I found a sneaky $50 charged to my credit card. I understand if I damaged the place, but to be charged for something that was not my fault does beg the question, is this some type of scam. Does this hotel deliberately not fix the spa so they can scam unsuspecting travellers? I have stayed in this hotel on a number of occasions but after the worst possible customer experience, never again.

"best Motel Ever? Big call but Realistic"

5
28/06/2016

Fabulous accommodation in a great location near Sovereign Hill. Spacious lounge with sink, microwave, desk, with WIFI , king size bed, really large spa and shower recess. Clean and modern furnishings very well presented.

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your great response. Yes we aim to make our rooms as welcoming and user friendly as possible, while keeping that clean pristine feeling. Yes as our neighbors are Sovereign Hill, also great for visitors. We look forward to your next visit.

"plunge pool a highlight"

5
28/06/2016

A great place to stay in Ballarat. The plunge pool in the King suites is a huge draw card. My favourite place to stay in Ballarat. The welcome was warm, the staff fabulous. Stayed on the way back to Melbourne, a real treat.

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your fabulous response. Very happy to hear we are your favorite place to stay in Ballarat. We look forward to your next visit, where you can plunge in the spa pool again. :)

"AMAZING"

5
27/06/2016

This place is so fantastic. We spent 2 nights here. We stayed in a Spa Suit, it was so deep my daughter could stand in it ?? The staff were very helpful from a quick check in, to recommendations and discounts for restaurant in the area for booking directly through there site. We had trouble opening our door but the gentleman came to our aid without us even go back to reception and after a long day and night at Soverign Hill our key didn't work, it was fixed quick and let us know that sometimes this happens if the key spends to much time close to mobile phones so we were able to ensure this didn't happen again. The room was spacious and clean and very comfortable. Will be coming again.

"Great location and accommodation"

5
23/06/2016

Thoroughly enjoyed our stay ...lovely room..spacious..well appointed...king spa room.. Very comfortable ..excellent breakfast menu and very adequate servings.. Would certainly recommend this accommadation to anyone wanting a relaxing stay in Ballarat...very close to several eating places Billeys Bristro and Bar is only 5 minutes walk..

"Spacious and Clean"

5
21/06/2016

The room was immaculately kept and spacious. The reception staff were friendly and only to helpful to assist. Easy check in. The only negative aspect all be it a very minor one was the fact that you had to carry your luggage up a flight of stairs to get to the rooms located on the first level of the motel. If this was to be a problem when staying there, you would likely request a room on the ground floor. I would definitely stay here again.

"Great Breakfast, Great Location"

5
19/06/2016

We had not stayed at the motel for several years. We certainly noticed a big improvement in the new proprietors. They are clearly committed to providing a 5 star venue and service. The presentation of fresh fruit and excellent yogurt for breakfast was excellent. Well done we will be back again.

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your lovely comments and welcome back to Best Western PLUS Ballarat Suites. We took on the motel almost three years ago and are gradually making changes both big and small to ensure that your stay is always a great experience. Thank you for noticing the difference :)

"Excellent value. Large modern room"

5
17/06/2016

Very pleasantly surprised with the very large twin room. Excellent lighting which is very hard to find in hotels. Small kitchenette which is all you need for an overnight stay. Highly recommended this hotel.

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your lovely review. All of our rooms are spacious and beautifully appointed catering for individuals, couples or families with various bedding arrangements. We provide crockery and cutlery in our kitchenettes as well as kettle, toaster, microwave and mini bar fridge. We hope to see you again when next in Ballarat.

"Faultless very modern, clean, quite motel."

5
09/06/2016

On arrival was happy was away from main highways and truck noise. Reception was efficient and friendly. The room is stunningly modern and extremely comfortable. Great shower and bathroom. Microwave and kitchette. Only suggestion is add a cutting board to prevent your bench getting damaged. Bed and linen comfortable, modern TV and good work area. I WILL return. Price not the lowest, but the Best Western in Humphry St is dirty old and unfriendly. This one is so go in comparision. Worth the extra.

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your great review. We look getting feedback from our guests and will certainly consider your suggestions for a chopping board. We look forward to welcoming you again to Best Western PLUS Ballarat Suites.

"Spacious clean rooms, quiet location"

4
01/06/2016

Large room with plenty of space, nice clean and modern facilities. Comfortable for a couple of nights stay. A bit out of town, so fairly quiet, but close enough for easy access to the main shopping malls. Friendly owners, very welcoming.

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your lovely comments. We are ideally located within a few minutes of many of Ballarat's iconic attractions, shopping districts and many cafes and restaurants. Delighted to hear that your stay was comfortable. Come back and see us again soon :)

"Early winter break"

5
30/05/2016

Found the whole experience really faultless. Rooms very comfortable and quiet despite being on Main Rd. Excellent for Sovereign Hill and Gold museum. Motel management very very helpful with bookings and directions. Although a restaurant is shown on signage it does not have one. Its not a problem really with a good range of restaurants within walking distance but may be for some people.

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your lovely review. Our signage is due to be replaced shortly with the recent re-branding of the Best Western logo in the US. Same great service, same beautiful rooms - look out for our new logo next time you are in Ballarat :)

"A Delight."

5
29/05/2016

Always try & stay at this hotel in Ballarat when need to, as always spotless inside & out, & furniture is always kept in good order along with everything else. People are always friendly & always happy to give us a late checkout, which we are usually out before time stated. Close to eating places & Sovereign Hill.

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your great review. We love that our guests return time and again for our attention to quality and service. Looking forward to welcoming you again next time you are in town :)

"WOW - an unexpected delight"

5
27/05/2016

Travelling for business and discovered I was booked in here. The location is close to Sovereign Hill with a couple of restaurants and fast food places close by. Relatively new the room was a delight, stylishly appointed, well furnished and very spacious. Bathroom was a delight, clean, sparkling and tasteful. Large rainfall shower and twin basins with lots of room. All new and high quality fittings. Bed was large and comfortable with fresh, new sheets. The soft, fluffy towels (bath sheets really) even had a hint of fragrance about them? Free WiFi was the icing on the cake of a really, really nice room!

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your lovely feedback. We see many corporate guests come back time and time again for our well appointed and spacious rooms. We hope you will add us as your preferred accommodation provider when next in Ballarat :)

"Wonderful stay, and a stone's throw from Sovereign Hill"

5
27/05/2016

Best Western Plus was a delightful stay whilst in Ballarat. On our arrival, we were given a good overview of of the local sights along with a voucher that gave good discounts for a half dozen restaurants in town. Our room was really comfortable, with a lovely leather style lounge, a table and chairs to eat in if we wished, plus with our room that (despite our best intentions to make use of) a two person spa. But best of all was the really comfortable king size bed! With the comfort of it, and the quiet of the room, we had two really good night's sleep! I highly recommend staying with the Ballarat Best Western Plus!

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your wonderful comments. A good night's sleep makes all the difference! We hope you will come back again soon to make time for the spa bath - a long relaxing soak on a wintery night, perfect :)

"A Wonderful Place to Stay"

5
23/05/2016

We had a wonderful stay at the Ballarat Suites in April with a Luxury Escapes Deal. We stayed for 2 nights in a King Spa Suite with breakfast included. The spacious suite was very comfortable and spotless. The spa bath was excellent and the substantial breakfast was well prepared. The hosts Danny and Natalie were very friendly and helpful. We travelled by train to Ballarat and the Suites were very accessible by public transport. We hope to return again to the Best Western Ballarat Suites.

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your wonderful review. We are very lucky to have the Number 10 bus route at our front door - don't forget to organise your MYKI card before you travel. Taxis are also available from the station and take 5-10 minutes to drop you to the door. We look forward to welcoming you again when next in Ballarat :)

"Perfect"

5
19/05/2016

As a frequent traveller it's nice to be able to stay in a warm and welcoming Accommodation. This was a lovely place with great rooms that were spotless with the biggest and best bath towels that were so fluffy. Felt like a king... Will be back again and again.

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your lovely comments. Luxurious towels are a must, we agree! We look forward to seeing you again soon :)

"Great Room"

4
17/05/2016

The room was great and spacious. Bed was really comfortable. Bathroom was great. We enjoyed the spa. Everything was very clean. Only thing that could make the room better is if there was a tv in the bedroom. We will skip breakfast next time. The french toast was great, but my partners eggs benedict was pretty average. We didn't even drink the coffee that they brought us, tasted like warm milk and water.

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your feedback. We were on holidays recently and had relief managers in attendance. We are disappointed to hear that your breakfast was not up to standard and hope to have the opportunity to spoil you next time you are visiting Ballarat.

"Wheel chair accessible room"

5
17/05/2016

My husband is a quadriplegic and the room was spacious with plenty of room for all the extra gear we travel with, as well as a king size bed. Very helpful and friendly hosts topped off an excellent experience for us. I highly recommend this motel whether it's in this room or not.

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your lovely review. Our rooms are very spacious and can be set as King or Twin suites with advanced notice. The wheel chair accessible rooms are easy to get around with large open bathrooms including hand rails, shower chairs and elevated toilets. We look forward to welcoming you again when next in Ballarat :)

"Everything we needed"

5
16/05/2016

They had everything we needed to ensure a comfortable overnight stay. Clean, spacious rooms and a deep spa bath was brilliant. Service and attention to detail was fantastic. We would definitely stay there again.

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your lovely comments. Our numerous awards for Excellence in Quality and Service are testament to our great housekeeping team and reception staff. We are delighted that you noticed the little differences we make to ensure your stay is a pleasant experience. Please come again soon :)

"Spacious, friendy and quiet."

5
15/05/2016

The room was very spacious. The breakfasts were wonderful. Despite being busy the rooms were quiet. The children loved being there. The staff were fantastic. Quite helpful. Will certainly be staying there whenever we return to Ballarat.

"Wheel chair accessible room"

5
13/05/2016

Our stay at Ballarat Suites was absolutely excellent. The wheelchair accessible room was excellent, I am a C7 Quadriplegic and independent in all my care. There was plenty of space for my commode chair to move around the bedroom & bathroom. Our hosts were wonderful and very helpful in suppling or advising on food etc. Totally recommend anyone to stay here in a chair or not. Hawk & Mandy

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your great feedback. Our wheelchair accessible suites are well laid out and suitable for both able-bodied and wheelchair dependent guests. We are delighted that you had a comfortable stay and look forward to welcoming you back to Best Western PLUS Ballarat Suites :)

"chill out at Ballarat"

4
13/05/2016

Comfortable large room with spa bath. bed comfortable and all very clean. The breakfast was also well cooked and hot.Reception (the own couple,I believe)were very helpful in restaurant selection(a fabulous Japanese one down the street) and touring advice.

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your lovely comments. As owners, we take pride in delivering a high quality of service and standard to our guests. We are pleased that you took the time to pop in to Reception before heading out too - Ballarat has a vast array of wonderful restaurants, cafes, pubs and fine dining options, and we love to recommend something to suit your palate :)

"Nice way to end our trip"

4
05/05/2016

We spent our last night of our Great Ocean Road Holiday here. With Sovereign Hill literally across the road, it very well placed. Very well priced, and the rooms being quite modern, we were very happy to spend our last night here. Would highly recommend it for the above mentioned location, and value for money!

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your gracious comments. We are delighted that you ended your stay on a high note. We look forward to welcoming you back to Best Western PLUS Ballarat Suites next time you are passing through town.

"Beautiful room"

5
04/05/2016

Our room at the Best Wester Plus at Ballarat was without doubt one of the best rooms we have had the pleasure of using and we have been travelling for a very long time. Beautiful décor, very modern bathroom with 2 hand basins and a large walk in shower. My favourite feature was a Magnolia Little Gem planted outside our window against a wall for privacy. This window had 2 blinds for privacy, one with a light filter and the other with total blockout. The effect achieved was a living picture! The owner operators were very friendly and helpful. Thank you for a delightful stay.

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your lovely feedback. We are currently looking at our garden aspects and appreciate your comments immensely. The little birds who nest there every year will be happy that you enjoyed their tree too :)

"So good."

5
29/04/2016

Loved the hospitality. We were so well taken care off. THe staff went out of their way to make us comfortable. We loved the spa in the room and the rooms were so spacious too. The area was quiet and we both had the best sleep

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your lovely comments. We do our best to make sure that your stay is a pleasant one :) Hope to see you again when next in Ballarat.

"Great place to stay"

4
28/04/2016

Very fresh, modern, clean and well appointed. We stayed in a King Suite, and the room was great. Although on a fairly main road, very close to Sovereign Hill, there was no road noise, even though we had the window open all night. A 24 hour convenience store next door for any emergencies (or midnight snacks). Discount vouchers to local eateries and experiences were an added bonus. Recommend this one!

"Great value "

5
25/04/2016

Clean modern and functional at a very reasonable price. Very comfortable. Good dining options nearby (within walking distance). Very convenient to Sovereign Hill and the Gold Museum. Highly recommended.

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your feedback. We love our location on the city's fringe and are very happy that you have discovered us. We look forward to welcoming you again.

"Fantastic place to stay for visits to Ballarat"

5
25/04/2016

A great place to stay in Ballarat close to Sovereign hill and not far from the city centre. Spacious, well appointed rooms with excellent decor. If you are looking for a wheelchair accessible room I have rarely found one better.

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your lovely review. Our special needs suites are spacious and well laid out with facilities extending to large open bathrooms, hand rails, raised toilets and shower stools. We are pleased to hear that you had an enjoyable stay and look forward to welcoming you again :)

"Perfect perfect perfect!"

5
24/04/2016

All perfect! Can't wait stay with them again. Friendly staff and comfort room! Bathroom is quite big and even with a spa bath. Bed is really comfortable. Lot of yummy restaurants next to this hotel. Just perfect, I will stay there again next travel to Ballarat.

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you, thank you, thank you! We look forward to welcoming you back to Best Western PLUS Ballarat Suites :)

"Great Breakfast"

5
24/04/2016

The Best Western is in a great location close to sovereign Hill we walked accross for the light and sound show. We walked to the main street for shopping. Also close for food for lunch and dinner. we took a taxi to the train station for a trip into Melbourne, Our breakfast was also a great start to the day.

"Anytime location in Ballarat"

5
20/04/2016

Whether you go to Ballarat for a break, work or visit Sovereign Hill, this motel is an ideal destination. The room was large and contained a very comfortable king size bed. Other furniture included a couch, table and chairs and desk. Wifi was free which made communication easy. A plus was the window, on the back wall,with a small garden outside thus allowing fresh air in the unit. The surprise was the size of the bathroom...a walk in shower with a large overhead shower rose, a long bench with two basins. One half of the wardrobe contained the fridge, a toaster, cutlery, glasses etc with another added bonus a sink! This motel is located in walking distance of a range of restaurants that would satisfy any diner. Breakfast arrived promptly and contained a good size serve. The staff were pleasant and welcoming.

"Luxurious and comfortable place to stay"

5
17/04/2016

Spa suite was spot on ,all amenities catered for ,quiet suite,lovely king size comfy bed, good linen. Owners on site were very knowledgable about all things Ballarat. Extremely well run suites.Will definately stay again.

"Great stay at best Western"

5
15/04/2016

Wonderful experience staying at the Best Western with a group of friends who have known each other for over 40 years. Rooms were clean, well appointed and welcoming. The Motel is situated in a great position to access all that Ballarat offers. Very professional and friendly staff.

"2 night stay for Sovereign hill visit."

5
14/04/2016

From first enquiry to our arrival and departure the Best Western Plus Ballarat Suites staff were better than first class. Our visit to Ballarat was primarily to spend as much time as possible at Sovereign Hill and be able leave the car and walk everywhere and this location could not have been better with everything a pleasant stroll. The variety of restaurants and food outlets which included Japanese, Chinese, Italian and of course Australian cuisine was very welcome. The suites are spotlessly clean with everything necessary for a quiet, comfortable and peaceful stay. We enjoyed our stay immensely.

"Great room!"

5
14/04/2016

We stayed in a spa suite. It was very spacious, huge bed and spa! Service was excellent and easy. Only draw back I found was the exhaust fan for the shower didn't Work great for the size room. But over all, a very good room and price.

"Wish I'd stayed longer"

5
11/04/2016

Great welcome at check in. Room was large and comfortable with separate living 'room', bedroom and enormous bathroom. Bed supremely comfortable and I had a great nights sleep. Kitchen had fridge, kettle, toaster and microwave as well as cutlery and crockery. Wifi worked well too. The location, out of town, was great for Sovereign Hill but not great if you want to eat out and have a drink unless you want to use a taxi I was really surprised by Ballarat and, in hindsight, I wish I had spent another day he to explore rather than go to the Great Ocean Road

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your great review. We love our beautiful city of Ballarat and agree that there is much to see and do here all year round. We are within walking distance of many dining options from Modern Australian, Japanese, Italian and Chinese as well as a range of takeaways. Please don't hesitate to drop in to Reception for our recommendations before heading out next time you stay :)

""Very happy campers""

5
03/04/2016

Couldn't fault the check-in service or the facilities but.....was disappointed we were allocated an upstairs room on arrival when we had specifically requested a downstairs room when booking two months earlier (& notwithstanding Managers apologies, we had to live with this allocation)

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your review. We are sorry that you were disappointed with your allocation of an upstairs room however our notes from your time of booking state that you were happy with an upstairs room as discussed with our Reception staff. We always offer a choice of room type and location to guests who book with us direct. We understand that preferences may change upon arrival and will do our best to accommodate your requests where possible.

"Lovely clean relaxing place to stay"

5
30/03/2016

Myself and my wife stayed in this lovely motel last week. We found the room spotless the bed comfortable and a fantastic breakfast delivered to your room. There is also a huge shower. The motel is located directly opposite Sovereign Hill. There is also a couple of lovely restaurants within walking distance. Japanese and Chinese. Totally recommend.

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your lovely comments. We are fortunate to be conveniently located so close to many of Ballarat's iconic attractions and walking distance to some lovely restaurants. Options include a family bistro, authentic modern Australian, Japanese, Chinese, fish'n'chips and of course pizza! Pop in to Reception before heading out and let our knowledgeable staff guide you with their recommendations :)

"A very comfortable Suite in a great location."

5
29/03/2016

We stayed for three nights at this establishment in a ground floor spar suite and enjoyed our stay. The Suite was comfortable, well laid out and had all the facilities to ensure a successful stay. The only down side was the lack of draw storage which meant living our of a suitcase. The management were very helpful and near by restaurants were great.

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your great review and honest feedback. We are always looking for ways to improve our guests' experience and appreciate your comments. We will certainly look into ways to incorporate more storage space for longer stays :)

"Great location, large, clean rooms"

5
29/03/2016

My husband, 7 years old daughter and I stayed here from 25.3.16 - 27.3.16. The rooms were quite large for a hotel room and easily accommodated the fold out bed that our daughter used. The hotel is pretty new so there were not issues with anything being worn or needing updating. The room was very clean, staff were friendly. The location was great for a visit to Sovereign Hill, walking distance just up the street a bit. I would recommend this hotel to family and friends and happily stay there again when we next visit Ballarat.

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your lovely review. We are one of Ballarat's newer accommodation venues established in 2005. Our spacious and well appointed rooms are always a pleasant surprise and we are delighted that you have discovered us. Please do let your family and friends know that we are here! We look forward to welcoming you again when next in Ballarat :)

"excellent accomodation"

5
29/03/2016

would not hesitate to recommend. will definately be staying there again. The motel is very centrally located with easy access to all the attractions around Ballarat. The owners or managers are an extremely friendly and hospitable operators. Communication with the motel prior to booking was excellent and all queries were answered promptly and courteously.

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your wonderful comments. We love helping our guests find their way around our beautiful city and have a wealth of local knowledge to share. Please make sure you drop in and speak with our friendly Reception staff for their recommendations before heading out for the day :)

"Returning to this property again"

5
26/03/2016

This is the only place I stay when in Ballarat. Large and very modern rooms, beautiful bathrooms and so much space. King beds I found the snack menu when working very good. Free parking and interent and great staff

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your great review. We love to make your stay an enjoyable experience and are delighted that the little extras we include as standard make staying with us at Best Western PLUS Ballarat Suites an obvious choice. We look forward to welcoming you again soon :)

"A fine motel in a handy location"

5
23/03/2016

A new Motel with excellent rooms (ours had a deep plunge double spa bath), optional room service for breakfast with a number a quality dining options nearby. It is also only a couple of hundred metres from the Sovereign Hill Historic Park and Gold Museum. Would stay here again if visiting Ballarat. The road out front can get quite busy with incidental traffic noise, especially at peak periods.

"Pleasant one night stay except..."

3
21/03/2016

Stayed at the Best Western for one night recently during a road trip. Found the rooms to be lovely and big and very clean. Gentleman at the reception was friendly and helpful and advised us on different restaurants in the area. The only issue I had was after using the spa bath, there was a lot of dirt and sediment lying on the base of it after the water drained (certainly a lot more than I would normally expect to see after a bath!!). Can only assume that the dirt was coming out of the jets and circulating round through the water. I actually felt a bit sick when I saw it all. Spoiled what really could have been a very pleasant stay.

"Short Stay at Best Western Plus Ballarat Suites"

5
16/03/2016

Our recent stay at Best Western Plus Ballarat Suites was a very pleasant one. Our room was towards the back of the property on the ground floor. It had everything we needed - a comfortable bed, kitchenette which we used for breakfasts and coffees. The spa bath was an added bonus - so relaxing. The location is about a five minute drive from the main streets of Ballarat and opposite Sovereign Hill. The owners were very friendly and helpful, particularly when suggesting places to dine at.

"Excellent Hotel"

5
13/03/2016

This is the second Best Western we have stayed in out of a current total of 14 hotels this trip. So we are now no strangers to what this part of Australia has to offer. This hotel is up their with the best. The welcome was warm, the room was spacious, comfortable and well equipped. The bed was large and comfy. The shower is one of the best ever. Would recommend this hotel. The town is about 2km away and a real gem. From the botanical gardens to the lake to the shops/restaurants it is a real treat! We will visit here again when we have more time.

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your great review. It is so easy to do the little things well, and we all know that the little things make the biggest difference :) We always hope to offer our guests the same experience as we would expect and are delighted that you were able to appreciate the efforts made. Enjoy the rest of your trip!

"Our stay in ballarat"

4
08/03/2016

Great place to stay close to sovereign Hill, restaurants, shops and lake. Quiet motel to stay at, friendly servi ce and very clean. Stayed there before and would go back again. We went for a weekend break away.

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your lovely comments. We are delighted to see guests return time and again. It is great to know that we are offering consistent standards in service and quality. We look forward to welcoming you again soon :)

"Generous room size"

4
07/03/2016

Rooms were large, modern and clean. Well located for visits to Sovereign Hill. If stairs are an issue be sure to request a ground level room as the stairs are quite steep to wrangle your luggage up and down. Room service breakfast was also quite generous.

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your comments. Stairs can be a bother for some so we do recommend requesting a downstairs room at the time of booking if that is your preference. Of course we are also more than happy to offer assistance with your bags at check in - just let Reception know :)

"Good accommodation and service"

5
07/03/2016

We made a last minute change to our itinerary so that we could visit Sovereign Hill and wanted accommodation close by, this motel fitted our needs precisely. When we arrived we met by the friendly and enthusiastic manager who dealt with us speedily and efficiently. The rooms were well furnished and very comfortable. Breakfast was delivered to our at the time requested. It ticked all our boxes. We

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your lovely comments. We hope that you will stay with us again when next visiting Ballarat :)

"Very pleasant stay."

4
03/03/2016

Although this is by no means luxury, it was super close to Sovreign Hill (the reason we visited Ballarat) - almost across the road - and the room was very clean and well kept. It had more of a Motel kind of setup - from an American perspective - but was very pleasant and convenient. The windows opened so fresh air was a nice option, there was a little kitchenette area with a kettle, the bathroom was a little more sparse in terms of what I'm used to but again, all was working, all was clean and well maintained. The front desk was also very friendly and helpful with any tourist related requests, and parking is literally outside your door.

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your lovely comments. We are indeed a motel and find our rooms to be spacious, though maybe not quite as big as you do things in America :) Delighted that you had a pleasant stay, thank you.

"Large, clean & modern rooms"

4
03/03/2016

Rooms are spacious, well maintained, very clean & comfortable. Missed the fact that no onsite restaurant meant I had to go elsewhere for dinner. It seemed to be a busy night as there was no parking available on site & I parked in the side street (not a major problem). Downside is the road noise, my room was on the side street side of the property & the noise was noticeable in the early evening & morning.

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your feedback. All of our rooms are well insulated and have double glazed windows. We highly recommend that you close all windows at night to ensure minimal disturbance and a sound sleep. We also have overflow parking facilities at the rear of the motel and can comfortably accommodate larger vehicles and trailers. Please do not hesitate to inquire at Reception.

"A great weekend getaway"

5
01/03/2016

We stayed here on a Friday & Saturday night due to an event on the Saturday. We stayed in a spa suite & I can't say enough good things. Really friendly & simple check-in, well appointed room with a nice living are & small kitchenette. We loved that the bedroom was separate with an ensuite. The spa bath was lovely & the japanese deep style was unusual & a lovely touch. King size bed was just what we neeeded both nights & was very comfortable. A quick drive into town & lovely asian reataurants within walking distance from the location. We will definitely stay here again when visiting Ballarat.

"Very attentive staff - great room"

5
01/03/2016

Easy access to hotel, also close to town. Did not experience the restaurant as it was closed on Sunday evening but there are a lot of restaurants around at walking distance. The pedal boats access are also at walking distance from the hotel location. Would recommend this hotel to my friends. Thanks for the hospitality.

"Great stopover!"

4
27/02/2016

Perfect to just drive in , enjoy a great size spa, sleep, eat and drive out again!y Superbly maintained room and lovely staff. Separate bedroom and very big, sparkling bathroom with huge spa and walk in shower .

"Ballarat stay"

5
25/02/2016

Hospitally was wonderfull, the rooms fantastic, spacious and very clean. The location was perfect for our requirements and very easy to get into town. I would highly recommend staying at Best Western Ballarat. The fees were very reasonable. Thank you

"best western ballarat"

5
23/02/2016

stayed three nights room was very clean staff were great would stay here again and lots to see in Ballarat booked a king size room with spa wished we could of stayed longer looked forward to going back again

"High calibre accom!"

5
21/02/2016

Was pleasantly surprised by the level of luxury, competence and pleasant atmosphere of the complex. Would highly recommend to anyone looking for a clean, sophisticated and affordable abode for the short term.

"Good Accommodation"

4
17/02/2016

We were happy with most aspects of this accommodation: big room, air conditioning, kitchenette, excellent breakfasts, friendly host, convenient location, very clean. the down side would have to be the furnishings in the sitting area and the lack of drawers in the bedroom. A comfortable couch and chair are minimum requirements for a 4-star rating I would have thought and these were not provided. Several eating houses are in close proximity, also a service station so the accommodation has many things going for it ,but is not quite "there" yet.

"Top quality accomodation"

5
17/02/2016

Stayed two nights on our return to Melbourne from Adelaide through the Grampians. The location is perfect for Sovereign Hill as it's only a five minute walk away. We had an executive room which was to a very high standard. The bathroom had a large rain shower along with a 'his & her's' sinks and for the first time in a dozen or more motels over the last two and a half weeks, the were 'mixer taps'!. The room was very large as was the bed (at least six foot) and very comfortable. There was a separate kitchen area set in the wardrobe with sink, microwave, toaster and kettle as well as a small fridge. There was a large LCD TV plus table and chairs. The WiFi was quick and free and the air-conditioning efficient and quiet. The lighting was adjustable and the very latest LCD variety. I can't praise this motel highly enough.

"Great room"

5
16/02/2016

Lovely big room with microwave, toaster, kettle, tv & dvd player. The only thing missing were drawers to put clothes into. The bathroom had a large shower & 2 sinks. Located opposite Sovereign Hill. Lovely location.

"Impressive"

5
16/02/2016

Thank you guys,my son and I had a great stay it was very clean and very friendly staff/owners. We were asked what we were up to, they explained all the attractions and gave us directions.My son asked if we could come back.

"Was once our favourite"

4
16/02/2016

We have stayed here quite a few times. Disappointed in the bed this time though. Could not fault cleanliness or service. Excellent location for our occasion in Mt Helen and close enough to city for shopping. A few eating venues are within walking distance, as well as an Apco service station.

"New, clean & quiet"

5
07/02/2016

My wife & I stayed one night while travelling from Adelaide to Ballarat. The property is quite new and the motel room was large with all our needs. The bathroom had two sinks, which was an added plus and a large shower with ceiling shower head. There was no bath but that didn't worry us.

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your lovely review. We are pleased that your room was comfortable and recommend the King Spa Suites for the ultimate spa experience next time you are passing. Big and deep, these Japanese plunge spa baths are the perfect way to relax after a busy day's travel or sightseeing :)

"Modern and very comfortable"

5
04/02/2016

We stayed in an Executive Suite for two nights and thoroughly enjoyed our stay in Ballarat. The room was exactly as advertised, very clean, modern and spacious. Not only were there double basins in the bathroom, but a handy kitchenette as well. The location is especially convenient for Sovereign Hill, but also an excellent base for touring the city and wider area. Highly recommended.

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your great comments. We are ideally located close to many of Ballarat's iconic attractions and a few minutes by car from the city centre. We are delighted that your room was everything you hoped it would be as we would expect nothing less :)

"Recent holiday"

5
02/02/2016

Nice clean modern rooms. Good to stay in a hotel that doesn't have mould in the bathroom. Opened the door and you can smell the cleanliness. People complained about hearing cars going past on the road, big deal, not that bad. Most important, nice people running the show.

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your great feedback. The rooms are well insulated and the double glazed windows do a wonderful job of keeping the external elements and noise to a minimum. We pride ourselves on the numerous awards received for Excellence in Quality and Standards and are pleased that you also noticed the extra efforts made :)

"very clean modern & helpful"

5
01/02/2016

had a car trailer & was impressed with effort made by managers to help & have it parked inside the fence great rooms etc ate at the Japanese down the road that is also very impressive only suggestion would be to have some larger water glasses

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your lovely review. We do our best to cater to individual needs and appreciate that you took the time to call in advance with your request. Please do not hesitate to call in to Reception for any additional items. We are happy to assist wherever possible.

"Excellent motel "

5
29/01/2016

Stayed here 2 nights for work and it is absolutely the best place I've stayed in Ballarat. Modern, very clean motel with fantastic bathroom with huge rain shower and double vanity. Comfy king bed, microwave, kettle and toaster. Owners very helpful and accommodating. Will definitely stay again!

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your wonderful comments. Our spacious rooms are well appointed and guests can enjoy the benefits of complimentary wi-fi and parking as well as room service or a vast array of local restaurants within walking distance. We cater for everyone whether here on business or visiting our beautiful region at your leisure. We look forward to welcoming you again :)

"Motel Tardis"

5
12/01/2016

Beautifully finished very spacious rooms. Not at all typical for a roadside motel. Very comfortable bed. Great location for Buniyong, Sovereign hill or Ballarat city. Next to a bike trial to the federation university.

"Great stay"

5
10/01/2016

The room was well appointed and clean the spa bath was a great size and the staff were very helpful and friendly but the bed was lumpy and uncomfortable overall a great place to stay and would definitely stay there again

"Overnight Trip"

4
09/01/2016

We both found this accommodation comfortable and clean. Central to all places in town and easy access whether coming from Melbourne or Geelong. Would stay there again. Breakfast was a little on the pricey side but enjoyable just the same. Close to take ways and some very nice restaurants as well

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your lovely review. We believe breakfast is the most important way to start your day and offer generous portions from a seasonal menu. There are cafes and restaurants within walking distance which also offer buffet or a la carte menus should you not find something to tantalise your taste buds here :)

"Excellent Motel"

5
08/01/2016

My friend and I book the rooms together and we get a connected room. The rooms are spacious and value for money. Walking distance to Sovereign Hill and Gold Museum. Lots of restaurants, cafes and shops nearby. There are Coles and Woolworth but a few minutes drive needed.

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your great feedback. There are supermarkets within 5 minutes of the motel and a service station next door which sells a variety of small goods for your convenience. Please do not hesitate to ask at Reception for extra milk etc. as required.

"Walking Distance"

5
06/01/2016

If you are going to Sovereign Hill you simply have to stay here, BEST WESTERN PLUS Ballarat Suites is walking distance to Sovereign Hill and to two restaurants what more do you need. The room is up to date with all the modern appliances, quiet and breakfast to your room. Good job guys.

"Excellent Motel"

5
06/01/2016

My friend and I book the rooms together and we get a connected room. Kids love it. The rooms are spacious and value for money. Definitely will book the same place again. Walking distance to Sovereign Hill.

"Clean and modern"

4
05/01/2016

Hubby and myself with our 4 yr old stayed for a night to check out Sovereign Hill. Location is very close that you can easily walk. Check in was a breeze. We booked a deluxe suite with a spa bath (a deep one) that we all enjoyed. Room looks very neat and new. Bed was comfy enough and we all had a good night sleep.

"Simply fabulous"

5
04/01/2016

My husband and I stayed here last November. The staff were simply wonderful, our room was clean and well decked out and the in-room breakfasts were delicious. The owners gave us great advice in regards to places to visit and restaurants to dine at. It was a wonderful weekend away. We will be back. Highly recommend it!

""Roomy, Clean & Comfortable""

4
30/12/2015

Stayed here for one night & found the suit to be nice, clean and comfortable. The location is great right across the road from Sovereign Hill and not far from the town centre. Would have liked a TV in the bedroom also.

"Great place to stay!"

5
19/12/2015

I went for one night but the service was fantastic! The rooms were clean and close to everything my son and i needed! The breakfast that came with the package was what a breakfast would be. fruit, yoghurt, toast and cereal with coffee for me and juice for my son it was worth every cent i paid for! I would definitely go again!!

"Best Western Plus Ballarat suites"

4
18/12/2015

We found the rooms to be rather gloomy and we needed a light on, even during the day. Breakfast was generous and we enjoyed cooked or continental. We visited a local Japanese restaurant (Kambei) which was in walking distance and the food and service was excellent - highly recommended.

"Nice place"

4
14/12/2015

The room was spacious and comfortable. I like the provision of mini-kitchen with microwave. Lunch was served in the room. May be the only set back was the hotel is located close to the main road and affected by the noise. Definitely will consider it on the next visit.

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
We are pleased that the quality and standards of our rooms and service met your expectation. As all of the rooms are fitted with split systems, we recommend closing the windows at night to keep external noise to a minimum. The windows are double glazed and the walls well insulated. We believe this will make a huge difference next time you choose to stay with us :)

"Great place to stay"

5
14/12/2015

Great room, modern and well appointed. Excellent service. Mobile reception on the room was poor but the free wifi compensated for that. Close to Sovereign Hill and city centre. The room was well appointed, clean and spacious. Room service breakfast arrived on time and was value for money. I will be staying there again

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Lovely! Thank you for your kind words. We look forward to welcoming you again to Best Western Plus Ballarat Suites :)

"Ballarat`s Newst Hotel - Ticks all the Right Boxes"

5
10/12/2015

Found the staff very welcoming & willing to offer more help if needed. Rooms are fitted out well, modern looking décor & one of the best showers in all of my travels. Breakfast delivered to your room is a real winner when you have a busy day ahead. Will be back on next visit into this area.

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Nothing beats a friendly face and warm welcome when you are travelling! We are delighted that you have chosen us as your home in Ballarat when in town, thank you. We look forward to welcoming you again soon.

"Awesome Room"

5
10/12/2015

We decided at the last minute to book into the Best Western suites and we were not disappointed. Very clean and a large room, bathroom was awesome would recommend staying here if ever in Ballarat. The family that looked after us were ever so nice, although we never ordered room service for breakfast I was very impressed when they bring your breakfast to the room that they wait until someone opens the door and not put it through a opening in the wall.

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your lovely comments. We believe breakfast is a very important start to the day and should be served fresh when you are up and ready to enjoy it :) Delighted that you enjoyed your stay with us and hope to see you again when next visiting Ballarat.

"Great Motel"

5
09/12/2015

When i arrived the Gent at the check in desk was very friendly and had no issue with checking in a bit early. Rooms were spacious and as new (Nov 2015), and exceptionally clean. Was away from the main shops etc. Would highly recommend.

"good hotel"

5
09/12/2015

Its a perfect place tp relax in sucluded an very quiet an overall great experience please tale time to head to ballarat an check it out its worth it. Thanx best western i had a great time an a really great night

"I wish all motels would have such generous hosts"

5
09/12/2015

My husband and I took advantage of a week-end package offered by this motel and were so pleased we did. Natalie is such a lovely and accommodating host. They even have complimentary apples at reception and discount coupons for local restaurants. We took advantage of the recommendation to eat at the Japanese Restaurant a short walk away and were not disappointed. Like all other reviews, I am happy to say that the rooms are spacious and spotless. If you are travelling to Sovereign Hill this would be an ideal place to stay. To travel to the town centre you will need a car. Overall we had a wonderful time.

"Excellent service"

5
08/12/2015

We stayed at the Best Western Ballarat as a package deal to get away for the weekend. This can prove extremely difficult with young children but management were so accommodating. Bedding for the sofa was waiting on our arrival, recommendations on where to eat with kids, breakfast for 4 included without hesitation and when they heard we would be visiting the Ballarat Wildlife Park a free voucher for personalised photo opportunity with an animal (this turned out to be an amazing experience). I couldn't recommend our stay highly enough. Thank you.

"our stay"

5
03/12/2015

The location of the motel is just perfect. A very short drive to the city cantre. Very convenient with easy walking distance to nearby restaurants. The rooms were very large, clean and comfortable and best of all sheltered from traffic noise. The owners were very friendly and helpful. Breakfast was great and we will RETURN!

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for all your lovely comments. We love our location too and are delighted that you had an enjoyable stay. Come back and visit our beautiful city in Autumn when the leaves start turning and Ballarat's plentiful cafe culture calls. Our breakfast menu changes with the seasons and there is sure to be something to tempt you :)

"fit for a soveriegn"

5
03/12/2015

this newish hotel is situated in the sovereign hill district so you will need a car.The rooms are hugh and have been refurbed recently so you are garenteed a good nights sleep.Although there is no restuarent the rooms are well equipted with microvave electric kettle mini fridge crockery etc so youcan visit the 24 hour garage next door for basics and there are restuarents within minites walking we would stay again

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your great comments. We are well situated within walking distance of many excellent bars and restaurants as well as some of Ballarat's iconic attractions. The city centre is but a few minutes drive, there is a bus stop at our front door, or our friendly Reception staff can organise a taxi or city tour by shuttle bus at your request. Drop in and speak with us before heading out and we will see you on the right path for a great day out in our beautiful city.

"pleasant as always"

5
02/12/2015

i choose to stay at best western plus ballarat ,because the rooms are always spotless and the owners cannot do enough to make you feel like your at home,very nice people , highly recommend.Location is close to all types of amenities, food and entertainment,very family friendly.

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your great comments. We value our guests patronage and appreciate your return business. It's nice to know we continue to please and meet your needs. Look forward to seeing you again soon :)

"Ballarat get away"

5
01/12/2015

We had a great time at Best Western Plus at Ballarat, the rooms were very clean & comfortable, perfect for an extended stay. Location was terrific, directly opposite Sovereign Hill. Staff, friendly & helpful.

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your lovely comments. We think we have the perfect location on the fringe of the city centre and so close to many great attractions, bars and restaurants. Delighted that you enjoyed your stay :)

"Great Place to Stay in Ballarat"

5
01/12/2015

This is a well positioned and handy located property, if you are wanting to visit the attractions of Ballarat and surrounds, very convenient and within easy walking distance to restaurants and other places of interest, or a short drive to most other areas whist maintaining a quick though comfortable environment, I would highly recommend that property for its cleanliness, well appointed rooms and friendly and not intrusive staff. Thank you

"Spacious, clean, quiet"

5
01/12/2015

We really enjoyed our 4 nights at Best Western Ballarat. Danny & Natalie were helpful and informative. The room was modern, very spacious and comfortable. Not much shelving space for clothes though. Perhaps replace the bedside tables with a more usable item? We would happily stay there again.

"Comfortable and friendly"

4
01/12/2015

The bed was great, but the best part was the awesome Japanese Plunge bath that we could both sit comfortably in with foot room ! The staff gave us great tips on where to eat and we had a really relaxing overnight get-away!

"Fantastic location, beautiful stay!"

5
01/12/2015

My boyfriend and I stayed here for two nights, we travel a fair bit and wasn't really expecting anything flash. We were very surprised and happy when we walked in! The room was spacious and VERY VERY VERY CLEAN!! which is a huge thing for me, I often find myself complaining about the cleanness especially of showers, this shower was spotless! Not one spec of grime! We also had breakfast with out stay, great food and really nice to have it delivered! Lovely owners, 100% worth a stay!

"2 sisters"

5
01/12/2015

The accommodation and service was absolutely fantastic. The staff were very welcoming, and even managed to give us the two single beds we needed in our king spa suite. They had a really sound knowledge of the area and they could recommend places to see and travel. They even looked up ticket prices and opening hours on the computer just as a courtesy. I'd love to visit again.

"Best place in ballarat!"

5
30/11/2015

Went there for the a long weekend with my wife and had a fantastic time. The rooms were very clean and well presented and the food was awesome. A bonus being so close to sovereign hill as well. If recommend it to anyone going to Ballarat

"Overnight stay"

5
30/11/2015

Great accommodation. Very central location easy to get to various restaurants and sovereign hill. Spacious, extremely clean and tidy. Even had a complimentary gluten free cookie. That made my day! Parking a little tight but street parking available.

"Beautiful Place to Stay"

5
24/11/2015

We stayed here and as my husband is in a wheelchair the disabled room is excellent. We found the room to be clean and comfortable and it had everything you need for a wonderful stay. Danny and Natalie were great to deal with very helpful with any thing you needed, as we had trouble getting accommodation on the weekend they went above and beyond to help us and let us stay a extra night which we are very grateful. Would highly recommend staying here as the rooms are clean and modern and the service is first class Thank you for a great stay

"Just across the road from Sovereign Hill"

4
17/11/2015

Excellent location if you are wanting to spend the day at Sovereign hill and handy if going to their night show. We stayed in room 4 and it was lovely, modern and very clean. I loved the huge bath so luxurious. Good wifi (free and actually worked!! Yay). The staff were also really friendly, welcoming and helpful. The only minor let down was the couch, a tiny hard leather two seater so you couldn't stretch out and relax. Get a nice soft couch in there and it would be perfect other than that small issue great value for money.

"Beautifuly Furnished and Comfortable"

5
17/11/2015

A modern new hotel offering a very roomy and comfortable room decorated in black and white. A small dining table allows options for takeaway meals and breakfast is available. The hotel is directly opposite Sovereign Hill. This will become our favourite accommodation in Ballarat!

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your lovely review. We love our spacious, well appointed rooms and the option to dine in or eat out at your convenience. In addition to our breakfast menu we also offer a snack menu consisting of light meal options available from 5-10pm daily. We look forward to welcoming you again to Best Western Plus Ballarat Suites when next in town :)

"Ballarat and History"

5
09/11/2015

This motel was extremely well located to Sovereign Hill and wasn't that far from the centre of Ballarat. I would recommend staying as the rooms were spacious with all the facilities you required. The staff were very helpful nothing was too much bother. We certainly will stay with them again

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your lovely comments. We are ideally located on the City centre fringe and are walking distance to many well known attractions and restaurants. We are very pleased that you enjoyed your stay with us at Best Western Plus Ballarat Suites and look forward to welcoming you again some time soon.

"Excellent Stay.....:)"

4
04/11/2015

Great location Excellent hotel around the spot and at the right price reception was awesome Room was excellent and well maintained Very quiet and servo right next door Also had close place for eating.

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your lovely comments. We have many restaurants within easy walking distance of the motel ranging from modern Australian, Japanese and Chinese through to pizzas and Fish'n'Chips. What tickles your tastebuds? Pop in and see our friendly Reception staff for their recommendations when you stay next :)

"Melbourne trip"

5
04/11/2015

First time staying here but would come again Good location nice and quite Great place great location and great service Staff were very friendly Highly recommend this motel as it was good value for money

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your great review. We are ideally located just a few minutes drive from the city centre and have many great restaurants and cafes within walking distance of the motel. Don't forget to visit some of Ballarat's iconic attractions conveniently located on our doorstep when staying at Best Western Plus Ballarat Suites :)

"Ocean Road"

4
03/11/2015

Good place to sleep near the the old minery Place. Fine rooms- freindly woorkers and god for telleing about the place and waht is wounderfull too se. Heigh qualiti off the room give a very good sleep. Se you another time. Best Regarrds from the Vikings off Denmark

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for choosing to stay with us at Best Western Plus Ballarat Suites. We wish you well for the rest of your time here in Australia and hope to see you again when next heading our way :)

"This accododation was so comfortable."

5
02/11/2015

Ballarat Suites accomodation was so comfortable just like the other times we have stayed here. There are new owners and we were still made welcome and any needs taken care of. This Motel has great proximity to all we needed, extremely clean and very well kept. A short drive into the City Center. This place is our go to in Ballarat. ps Hugh shower / bathrooms and comfortable large beds

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your lovely comments. We love our spacious and well appointed rooms with their king beds and luxurious bathrooms. We are delighted that you notice the attention to detail our staff provide and look forward to welcoming you again soon:)

"Motel Gold Find near Sovereign Hill"

5
27/10/2015

We stayed at the Best Western Plus Ballarat Suites as we had a Wedding Reception to attend at the Mercure Hotel and Reception Centre just 200 metres away. The room was spacious and beautifully appointed; very quiet and everything we asked for. Breakfast was well worth the extra payment and served on time in the Room.

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your lovely comments. We aim to please and are pleased to hear that your stay with us was an enjoyable one. We hope to see you again some time :)

"Fantastic"

5
27/10/2015

Luxurious and comfortable rooms! Exceptionally clean and neat and the people were seriously amazing and of course very helpful and accommodating. An exceptionally well run establishment! Will definitely stay there again and recommend it to others.

"Very pleased!"

4
26/10/2015

Had a fantastic stay here on my way driving interstate. Rooms were modern, luxurious and very spacious. If I have only 2 complaints, they are very minor. The parking is a little tight and it would be nice if the rooms had a bit more of an outdoor space. Aside from that however, its fantastic.

"Goldfields trip"

5
20/10/2015

Room was excellent. Location opposite Sovereign Hill was very convenient. Parking was tight and was difficult to exit onto Main Road during peak hour. Spa bath was large but took a lot of water to fill - conscious of environment,

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your review. Main road runs from Ballarat through to Geelong and can be busy during peak hour. Fortunately we have two roundabouts conveniently located 100 meters either side of the motel so that guests can exit the premises and make their turns safely. We strongly recommend that guests move with the flow of traffic at all times.

"great overnighter"

5
18/10/2015

Great motel for overnight or weekend stay. The room was very clean and modern, beds were comfortable. I would've liked to have tried the amazing looking spa but did not have time to use it. The owner was very helpful and friendly.

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your lovely review. Our spas are a just a little bit luxurious and you definitely want to make time for a very long and relaxing soak. Why not upgrade to our Romance Package next time you visit and indulge with some of our beautiful botanical spa salts, fluffy bathrobes and a wine and cheese platter served to your room. Tempted? We hope so! Look forward to seeing you again soon :)

"Comfortable"

5
17/10/2015

We stayed in the King spa room very spacious neat,clean and quiet.Bed was comfy geat value for money staff where friendly and hepful close and handy to everything .Will recommend to all family and friends.Will stay here again.

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your lovely comments. We love our location on the city fringe and so close to many of Ballarat's iconic attractions. There are many great restaurants and cafes within walking distance of the motel and our friendly Reception staff are more than happy to recommend somewhere to suit your requirements. We look forward to welcoming you again :)

"Great place to stay"

4
15/10/2015

Best Western Plus Ballarat; the hosts were friendly and helpful. The room was large and comfortable: loved the bathroom with overhead shower and doubl vanity. The TV was not high quality(we stayed in a Best Western Plus previously and the TV was much better) and the wifi was a weak signal and dropped out often.

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your feedback. We are delighted that you enjoyed your stay with us at Best Western Plus Ballarat Suites. Our internet service has recently been upgraded to the NBN in Ballarat. We are sorry if there was an issue whilst you were here however, as a result of guest reviews, believe the service to be highly efficient and delivering good speeds to our guest rooms and conference facilities.

"Sovereign Hill stay"

4
15/10/2015

Perfect place to stay if you are visiting Sovereign Hill. Very clean room and great breakfast .(best crispy bacon ever). We had an upstairs room which we preferred despite the climb. Rooms are very quiet. We would recommend it to anyone.

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your lovely comments. Breakfast is a must, especially if you have a full day of sightseeing ahead of you! We are ideally located within close proximity to many of Ballarat's iconic attractions. Please do not hesitate to ask our friendly staff for assistance with your baggage :)

"Can't faul"

5
14/10/2015

I have stayed here on a regular basis over the past two years and should have written this a long time ago. Close to town, right near Sovereign Hill, easily accessible, very friendly hosts and staff, huge rooms, always very clean, spacious and well appointed bathrooms and great value for money. Nothing worse than being away for business and stuck in a small box- not here.

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your great comments. We are delighted that you continue to enjoy the high standards and quality we provide at Best Western Plus Ballarat Suites.

"Fantastic Stay"

5
14/10/2015

Visited on business trip and was very impressed with this wonderful Best Western. Great Friendly Staff, Fantastic Breakfast to your room, Nice Clean rooms and very modern. Great Location with free parking available and within walking distance of Sovereign Hill Museum

"Lovely place to stay."

4
13/10/2015

We stayed in an interconnecting suite and for a young family of six it was perfect. The rooms were clean and comfortable. Would recommend! Location is perfect if you're planning to go to Souvereign Hill as it's just across the road.

"Relaxing stay"

5
12/10/2015

Very clean rooms, comfortable size rooms and comfortable bed. Friendly staff very accommodating, great location not even 5 from city centre and enough away to be quiet and peaceful. Would highly recommend to family and friends. Only downside no swimming pool.

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your lovely comments. We are ideally located on the fringe of the city centre and close to many of Ballarat's iconic attractions and wonderful restaurants. Don't hesitate to drop in for a chat with our friendly Reception staff before heading out for the day. They have a wealth of local knowledge to share and can even recommend a pool, lakes and other swimming holes waiting to be discovered :)

"Great Overnight Stay"

5
09/10/2015

We needed somewhere to stay while travelling to Melbourne and everytime we had previously been to Ballarat this Best Western had been fully booked. This time we were lucky and we were able to get the family suite (2 adjoining rooms). The rooms were very spacious, clean and comfortable. It was just what we needed and we found the hosts very friendly and helpful. Room service and breakfast was exactly as promised and we would happily stay again.

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your great feedback. We are delighted that you were finally able to spend some time with us :) Our family/interconnecting rooms are very popular and we recommend booking in advance when possible to secure your room preference. Don't hesitate to call direct and speak with our friendly Reception staff for the best available rates. We look forward to welcoming you again.

"Excellent Excellent"

5
08/10/2015

Wonderful clean room and exceptionally wonderful owners who make you feel right at home. Were more than happy to accommodate to any extra requests we had. Ideal location and beautiful property. Highly recommed. Would stay there again in a heartbeat!

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your lovely comments. We hope to make all of our guests feel welcome and relaxed when staying with us at Best Western Plus Ballarat Suites. We look forward to seeing you again when next in town :)

"Spacious with stunning bathroom"

5
07/10/2015

Very friendly hosts who make you feel at home. Spotless unit with a spacious room and bathroom that is fantastic!! Close to Sovereign hill and a great Japanese restaurant that was recommended by hosts. Highly recommend.

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your lovely review. We love our location close to so many of Ballarat's iconic attractions and are spoiled for choice when it comes to eating out with many great restaurants within walking distance of the motel. Let our friendly staff recommend their favourites to tatalise your taste buds!

"Couldn't fault it"

5
07/10/2015

Quiet (actually soundproofed, as stated) spacious, modern, clean, courteous staff - couldn't fault it. (Except, when are motels, not just this one, going to get into the 'low fat' milk option?) :-) ...

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your lovely review. We have Full fat, Skim and Lactose free milk available from Reception at any time throughout your stay. Please do not hesitate to contact our friendly Reception staff should you feel we have not catered to your requirements.

"A great place to stay ..."

4
06/10/2015

We stayed two nights at Best Western Ballarat Suites and were very happy with our stay. The room was modern, clean and comfortable, and the linen in good condition.The motel was full when we stayed but I don't recall hearing our neighbours and, despite the motel's location on a main road, no traffic noise reached our room. I have to also mention the manager who was super helpful, with lots of great recommendations (places to eat etc) - it helped make our stay in Ballarat even better. PS: The motel is walking distance to Sovereign Hill which is great!

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your great review. All our rooms are well insulated and the windows are double glazed to help keep noise and the climate extremes to a minimum. We advise guests to keep the windows shut at night to ensure a sound sleep. We love to help our guests get the most out of their stay so please don't hesitate to see our friendly staff for advice about all things local :)

"Perfect"

5
06/10/2015

My son and I travelled to Ballarat for a mini holiday. We spent 3 nights here and we're delighted with everything. The friendly greeting we got on arrival, the tips for places to eat and entertainment, all before we got to our room. Then, in the room, clean and comfortable. The Japanese tub was an extra luxury that made my sons eyes pop. Beds were comfy, temperature controls were easy. Lots of fresh clean towels, they even smelt good! Happy to return here soon with the rest of the family.

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your wonderful comments. We love to help guests get orientated and our friendly staff have a wealth of local knowledge to share. We wash all our towels on site to keep them fluffy and fresh and take care to consider that the products we use are friendly to you and the environment. We look forward to welcoming your whole family to Best Western Plus Ballarat Suites next time you are in town :)

"Our stay"

5
04/10/2015

Awesome place that suited our needs...comfort and modern rolled into one. Will definitely stay here again! Service was friendly, breakfast was fresh and ammenities were luxurious! After a long day at dance competitions, it was a pleasure to walk into our room and relax on the king bed!

Natalie M, Owner at BEST WESTERN PLUS Ballarat Suites, responded to this review
Thank you for your great review. Little things make a big difference and we are delighted that you found your stay restful despite the hustle and bustle of dance comps. We look forward to welcoming you again - maybe for a relaxing break away this time :)