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Best Western Hotel Sairme Resort, Baghdati

Sairme resort, 1000, Baghdati, Georgia - See on a map
Best Western Sairme Resort - Best Western Sairme Resort Exterior The Best Western Sairme Resort is ideally located in the center of Baghdati. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

The famous Sairme Resort lies 950 meters above the sea level in the forested mountains of Baghdati District (Imereti region), just 45 kilometers from Kutaisi – the former capital of Georgia. The resort is renowned for its unique location, ecologically clean environment and natural hot and cold mineral water springs. The healing powers of Sairme springs are highly recognized and the first mention of these waters can be traced back to 1890’s. The newly renovated four-story Best Western Sairme Resort offers 81 spacious guest rooms including three suites, each featuring distinguished design and modern facilities. All rooms are equipped with a flat screen TV with cable channels, air conditioning, mini bar, hair dryer and complimentary bathrobe and toiletries. All rooms offer private balconies with a view of either surrounding mountains or the Bostania River. Guests can indulge in pampering treatments such as massage, body wraps, body scrubs and much more at the resort's full-service spa & wellness centre. or relax and unwind at the outdoor heated swimming pool with hot springs / mineral springs. The Adventure Center offers a full range of activities such as sport shooting, fitness center, bike rent, horse riding, fishing, wine tasting and much more. The resort also offers child-friendly facilities including playground, zip line, babysitting and childcare services. Best Western Sairme Resort offers a range of complimentary facilities such as parking, Wi-Fi and newspapers. Best Western Sairme Resort is perfectly equipped to host corporate events for up to 200 delegates. The Sairme Meeting Room comes fully equipped including: audio-visual equipment, video conferencing and business center.

Best Western

Hotel Sairme Resort

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Hotel advantages

  • Spa
    Spa
  • Free airport shuttle
    Free airport shuttle
  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Sauna
    Sauna
  • Game room
    Game room
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Guest reviews

In partnership with tripadvisor fr
based on 8 guest reviews
NOTE ISSUED
Excellent
4
Very Good
2
Average
1
Poor
1
Terrible
0
REFER TO NOTICE
Business Business
0
Couples Couples
4
Family Family
3
Friends getaway Friends getaway
1
Solo travel Solo travel
0
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Very friendly, helpful and polite staff"

5
User 26/05/2019

We stayed 3 nights and all the staff at the reception (Giorgi) and the restaurant staff (Tamuna) and HK (Keso) as well were very friendly and polite, very helpful and professional. Food was very delicious and diverse, room very comfortable and clean and lots of facilities: spa, pool with thermal water. Great place for the rest in nature full of fresh air and calm atmosphere far away from the city noise.

"Good but nothing amazing"

3
TaklimS, Tbilisi, Georgia 15/04/2019

I was staying at this hotel this year in March. Actually the hotel has not a good location, the hotel is good, but far away from main park and attractions, so you have to take a transfer. The transfer is free. Furthermore, the hotel is nice itself - good service, rooms are not very big. The room and bath are clean, supplying with gentle soap in dispenser, this "soap" is washing liquid soap, shampoo and shower gel at the same time. WiFi works properly. TV doesn't work at all. We had all inclusive service at the hotel, the meals are good - everything is clean and tasty. But there are 2 big minuses that were irritating: 1. When you offer breakfast for instance at 9:00 am, breakfast has to be ready at that exact time and guests have not to wait for personnel to bring dishes after the meal time has started, it refers to breakfast, dinners and suppers too. 2. When the hotel price is not low, you have to supply coffee not in thermoses and in coffee pots, but at least you have to offer coffee with a coffee machine. Hotel management is good! Hotel Team needs to be a bit friendly and not taciturn. Thus, the hotel really needs some improvements and training in HoReCa.

"Stay was very good."

4
Companion24941985731, Tbilisi, Georgia 04/02/2019

Very clean and little comfortable rooms. Variety of fun: including spa, pool with termal water. Would like to have more choice in meal and for children would be great some park area near hotel. Overally good experience.

"Very good Team!"

5
User 04/01/2019

The staff is extremly motivated and commited to what they do. Very attentive to sugestions and improvement requests. Team you are awsome! Thank you! As for the rooms: very clean, best for families with children.

"Best Hotel in Sairme / Training Required"

2
TimG218, Kabul, Kabol, Afghanistan 23/10/2018

Best Western – Georgia Review During the last week, I dined at (3) three different Best Western Hotels in Georgia (Tbilisi, Kutaisi & Sairme) and stayed the night at (2) of them (Kutaisi & Sairme). This review will be posted on all three hotel Trip Advisor pages as a means to cross-compare the hotel brand but VERY different hotels. Also, it's a nice forum for the BW Owners to understand where they stack up on the pecking order of things ---- CHECK-IN BW Tbilisi – N/A BW Kutaisi (5 / 5) – I booked on Hotels.com in order to get a slightly better rate but this also sometimes confuses the desk attendant. Zura & Zura (both named Zura) were extremely helpful and provided comprehensive check-in information. We knew the hotel amendies and BW Sairme (1 / 5) – Total check-in time (30 mins) because the desk attendant couldn't find the Hotels.com booking. I booked the same exact method in Kutaisi & Sairme – yet they were unable to figure it out. Training – training – training – I blame the owner 100%. Furthermore, their English was very average and they couldn't properly articulate what they wanted to say. No hotel information, no information really whatsoever. Then it gets better when they give us the wrong room. We booked a king sized bed but alias we were given two twins. We come back down and wait longer on the bed. Again I blame the manager here (not the attendant) for lack of training. Then it gets better when day #2 rolls around and our key wasn't working. I asked for a new key and the new desk attendant simply pulls a key out of the drawer and says “it's a universal key” and will work with your room. 1) You dont give a master key to a random guest so they can access other guests room (Major security issue) – 2) He didn't even align it with the system to register it with our room. I'm sure you already know what happened – I get to the room and surprise it doesn't work. Lastly, we utilized the pool nearby that isn't affliated with the hotel (we were never told otherwise) and it costs 20 GEL / person. We pay 40 GEL and use the pool. Afterwards the kind owner who had good integrity tells us that BW covers the pool fee and its free if we are staying at the hotel. Awesome news!!! But it would have been really nice to know that information yesterday when we checked in lol --- I would have given them at least a 2 / 5 but since they gave us a “master key” or at least he thought it was a master key that's a major no-no. #1anddone ROOM & ROOM SERVICE BW Tbilisi – N/A BW Kutaisi (4 / 5) – Great layout, solid mini-bar, nice shower, big bed. What else to say about the room. Oh yea – they provided with the miniature shampoo, soap etc. Ordered dinner one night and they had a separate direct line to the kitchen. Solid service / good food. Service (4/5) / Food (4/5). BW Sairme (3 / 5) – Small “king bed” no mini-bar, BIG terrace but only one chair, prison-style soap dispenser. We ordered dinner one night and the front desk was not prepared for our order. Firstly, I ordered once and was told they would call back to confirm the order. Never did. Called again and had to give my order to another person who spoke better English. No desert selection. Food (3/5) / Service (2/5) at least they could call me back rather than the guest having to take the initiative. DINING-IN BW Tbilisi (5 / 5) – I've been to this hotel (3) three times now for either coffee or lunch and both the food and service have been 5-stars. If I was to compare the three hotels, I would say that Tbilisi ranks #1 in service & food compared to the other two BWs. The hotel location is solid at UN Circle and they have a great back terrace area. I would highly recommend this hotel to anyone that is staying in Tbilisi – specifically Vake area. I already had a few clients stay here and loved it. BW Kutaisi (4 / 5) – Solid service, they helped us find a meeting location. Great food and amazing views of the city. We noticed a lot of locals going there for dinner moreso than the actual guests. Its definitely indicative of a solid, local restaurant that can market to locals and guests alike. Food (3/5) / Service (4/5) BW Sairme (3 / 5) – Before I get into the dinner, a simple side note. The WC or bathrooms were extremely hard to find. You have to make it dummy-8-year-old proof whenever you install your signage in any public place. Ordered dinner here and overall average for both food and service. Food (3/5) / Service (3/5) Overall, I'm glad that we were able to try out all three hotels this past week and compared to BW in the US, the Georgian versions are far better. BW brand in the US isn't exactly commensurate with their Georgian brethren nor reputationally solid. So its refreshing to see BW doing big things for Georgia. **BW Sairme definitely has potential and I see its a new hotel so just take that with a grain of salt. With some additional training and slight adjustments, this hotel can easily score 5/5.

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