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Best Western Plus Appleton Airport/Mall Hotel, Appleton

1565 N. Federated Drive, 54913-8504, Appleton, United States - See on a map
Best Western Plus Appleton Airport/Mall Hotel - Guest Room The Best Western Plus Appleton Airport/Mall Hotel is ideally located in the center of Appleton. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Welcome to Best Western Plus Appleton Airport/Mall Hotel in Appleton, Wisconsin! We are proud to offer our guests thoughtful amenities like our indoor pool and whirlpool, free Wi-Fi, 24-hour pantry, 24-hour on-site fitness center, 24-hour guest laundry facility and free breakfast full hot buffet. Each room is designed to make you feel right at home with an in-room microwave, refrigerator, coffee maker, executive desk with ergonomic office chair and more. For those traveling on business we offer our 24-hour business center as a comfortable space to get your work done. We are conveniently located near the Appleton International Airport and local attractions like the Barlow Planetarium at the University of Wisconsin - Fox Valley, the Appleton Family Ice Center, Community First Champion Center, the Fox Cites Performing Arts Center, the Fox River Mall, and the Wisconsin Timber Rattler's Stadium.

Best Western Plus

Appleton Airport/Mall Hotel

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Hotel advantages

  • Complimentary full american breakfast
    Complimentary full american breakfast
  • Indoor pool
    Indoor pool
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Onsite laundry
    Onsite laundry
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Guest reviews

In partnership with tripadvisor fr
based on 928 guest reviews
NOTE ISSUED
Excellent
483
Very Good
281
Average
98
Poor
41
Terrible
25
REFER TO NOTICE
Business Business
207
Couples Couples
161
Family Family
404
Friends getaway Friends getaway
86
Solo travel Solo travel
29
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Perfect Hotel"

5
nya4ever, Elkhorn, Wisconsin 14/05/2022

Check-In= Best customer service ever! She was amazing and sweet! Breakfast= Good Selection Room= HUGE & very clean, love the remodel of the hotel Check-Out= Quick & Easy! We will be back! Love this place! Thank you for a great experience!

"Wonderful Customer Service"

4
User 04/04/2022

Hot Tub in the pool area was out of order - I understand this stuff happens - just was a bummer as we were in town with kids for dance competitions. We were tired and were just looking forward to the relaxing hot tub. I had asked if there were other Best Western's near, that we could potentially transfer too, and there was but they were fully booked. Tamara must have seen the look of disappointment in the kids' eyes...and began to check her computer for some options. Then she said if we wanted to wait approx 30-45 min she was able to offer us a complimentary UPGRADE to the family suite which had a in-room Jacuzzi Tub, she just had to call housekeeping for a cleaning. Of course, we waited in the lobby which in itself was so relaxing, couches, chairs and TV. The kids were so happy - which made the stay even better! Once inside the room it was really neat, too! It's the little things that are really BIG things! - Thank you, Tamara we really won't forget this!

"Wow, best stay anywhere"

5
Bothofusc, Athens, Wisconsin 15/03/2022

Finally a place that has it all. Quite, clean rooms. Beyond friendly staff. Can't wait to go again. After 21 years of looking have all we need here and will be back again for our family vacation too. Thank you

"Excellent Service and Clean Rooms"

5
User 21/02/2022

The staff here was very accommodating and kind, helping us to check in a little early, since my daughter's tournament ended quite a bit earlier than expected. The room was very clean, and the beds were amazingly comfortable. We would definitely book a stay here in the future!

"Airport Stay"

5
User 15/02/2022

Love this! Beautiful, very clean, and right by the airport. We were flying out early the next morning and this was great for that, but the mall was also very close if you were coming to town to shop. We loved the pool area! We hope to be back again soon!

"Amazing"

5
Dustin C, San Jose, California 14/02/2022

Clean friendly atmosphere with big rooms at amazing prices. Staff was cheerful and personable which is nice feeling like it just another guest to them. And breakfast was delicious. Loved the granola and yogurt

"EXCELLENT!"

5
User 21/01/2022

Clean, quiet, new, warm, inviting, amazing and delicious breakfast, beds are super comfy, pool and hot tub clean and perfect temperature, fitness center clean with great equipment. The staff is welcoming, accommodating, and very friendly. Would definitely choose this location over any other if staying in the area!

"Relaxing"

5
bacon4bits, Merrill, Wisconsin 24/12/2021

This was an anniversary trip for my husband and I, we got the whirlpool tub in our room. Simple good breakfast, nice view of a pond on a small deck off the lobby. The bed and pillows felt like sleeping on clouds.

"Average Stay-Few Minor Issues"

4
Carol P, Reedsburg 14/12/2021

Spacious room with hot tub and fireplace. Room had a peculiar odor upon entry that lasted entire stay. No other room available to move into. Breakfast was average. Pretty quiet night with it being a Packer weekend. Discovered towel shoved under bathroom vanity that was not picked up by housekeeping before we arrived. Key card kept de-activating.

"Best Western Appleton"

5
bapwisc, Green Bay, Wisconsin 06/12/2021

The staff is always friendly and accommodating. The lobby and the rooms are always clean. The breakfast area is kept clean and food and drink kept available no matter how many people are there. The area is very accessible to shopping and restaurants.

"Beautiful place!"

5
Patti L, IRON RIVER 28/11/2021

Stayed there on Black Friday. The place has recently been remodeled. It is beautiful! the rooms and bathroom are spacious, and sooo clean! Breakfast was good. We were disappointed that there was not a lounge on the premises as the website stated, but we were able to walk to a couple of places close to the motel

"One of the best in a long time"

5
Leigh Anne Q, San Diego, California 25/11/2021

I am a travel medical professional so hotel life is a way of life. I don't like to spend a lot of money (who does) but I want to feel safe and have some level of comfort. Long story short - This was one of the better hotels I have stayed in - no matter the cost. My room was just remodeled, but beyond the updated features it just felt really sturdy and substantial. The bed was comfortable and the pillows were luxurious. I made the reservation directly on the Best Western Reservation site and using their loyalty program was able to get a very reasonable price. I just really liked this place.

"Love the new look"

5
User 11/11/2021

This motel has always been one of my favorite places to stay but has currently switched chains. Upon arrival could visual see changes made to lobby area, hallways and much more modern colors and decor inside rooms. Love the new look… same great service. We will definitely return to this motel when in the area again.

"Wonderful stay with great view"

5
vicky F, Townsend, Wisconsin 01/11/2021

We stay here every time we are in Appleton. Very clean and modern. Bed was very comfortable and room had everything we needed. There is a nice pond out the window where we saw alot of geese. Will stay again for sure.

"Best Western Plus was really a "minus""

2
JettMurphy, Medina, Ohio 15/08/2021

Stayed 5 nights on vacation. Remodeling is completed. Each night there were less than 40 people at the hotel. Was told they clean a room after 4th consecutive night. You can ask at desk for towels. I asked if the room can be cleaned before 4th night and the answer was " we will give your request to the housekeeping manager and they will review your request and see if they can do that." REALLY? Meanwhile, dirty towels are piling up in the bathroom since they do not exchange them for clean. Trash is overflowing in both wastebaskets. No extra bag in bottom of can. No extra toilet paper roll in bathroom. Hot tub had one working jet. They ran out of hot eggs on Mon. and didn't have any until Wed. Also no juice until Thurs. The elevator floor was never cleaned in 5 days, gross. The carpet at the entrance to the elevator was not vacuumed in 5 days, also gross. There was a stack of 4 banquet room chairs against the wall in the lobby, never put away. A wet/dry vac was in the middle of the lobby for 2 days. Desk clerk told me they own another property in the area, so they know the hotel business. Positives are the bed was firm, room was quiet, location is near resturaunts.

"Ridiculous"

1
keschul, Gilbert, Arizona 05/07/2021

Truly the worst customer service I've ever experienced with any hotel. No where did it say on the website that it was under construction. The lobby was a mess and reeked of bleach. They were apparently remodeling and in the throes of a major brand change into a Best Western. However, Each employee at the front desk appeared annoyed and bothered when we either checked in or asked for something. Especially the long, dark haired young man with a scruffy beard who did not know the abbreviation for Arizona. Really?! The “breakfast” listed on the website description was a bagel OR a tiny yogurt or a 2 pack of mini muffins. An absolute joke of a hotel. I'm still angry we had to stay there and even more disgusted remembering the details of our visit.

"Disappointed"

2
thehonseys, Minneapolis, Minnesota 01/07/2021

Stayed 2 nights for a soccer tournament. Renovations were going on and we were not informed when we booked. There was no breakfast area to use and bagged breakfast was available. Desk Service subpar and not overly helpful.

"Worst hotel stay"

1
User 13/06/2021

This hotel is awful!!! After having issues checking because they didn't know if they had a room ready, the entire hotel was a construction zone! Buckets. Bricks. Dirty rags. Garbage cans ALL OVER. The rooms look nice, but basically a face lift. The AC in our room didn't work and it was over 90 outside. The mirrors in the room were FILTHY. we had NO hand towels or washcloths and 3 towels for two adults for 2 days- that we can deal with. When asked for washcloths and hand towels we were told there's a “linen shortage “ WHAT?!? The Hall on floor 3 was like a sauna as well! NO breakfast buffet available as advertised. Bagels and yogurt with juice is all that's offered! The 2nd shift desk personnel never had his shoes on, when you can find somebody!! We tried to buy snacks and nobody came when we rang the desk bell! We ended up leaving them on the counter and walking away. The hot tub jets don't work. You have to go to the front desk, HOPE you can find someone and they have to go to the electric room in the pool area to start the hot tub. NO towels on day 2 in the pool area! A disgrace! I would NEVER recommend this place, unless of course you enjoy throwing your money away!

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