Best Western Delphi Hotel,  Amsterdam

4.0/5  - based on 437 guest reviews.
Apollolaan 101-105, 1077, Amsterdam, Netherlands - See map
+31 206795152 +31 206752941



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Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Massage services
    Massage services
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Conveniently located in an up scale part of town, away from the hectic heart yet still within walking distance of attractions, is the luxurious Best Western Delphi Hotel. Recently renovated, this 4-star hotel offers spacious and contemporary rooms with fluffy duvets in fine cotton sheets. The bar and lounge provide an opportunity to unwind after an intense day. The small scale of the hotel guarantees an intimate atmosphere and personal service. With a tram stop just 100 metres away from the hotel, the city centre and Central Station can be reached easily and swiftly. Within a 15 minute walk, guests will find a wealth of international restaurants as well as the RAI convention centre, Vondel Park and major shopping streets. The recently renovated four star hotel offers spacious rooms with quality beds and soft sheets. The Best Western Delphi Hotel offers both Classic and Executive Rooms. The classic rooms are decorated in a classical style with warm colours. The big windows offer a view of the beautiful Apollolaan or the garden. The rooms are equipped with all common facilities, including quality beds with nice sheets enabling a very good night's rest. To relax, you can watch the newest movies on the pay TV system. The executive rooms are recently renovated and luxurious decorated in a modern style. The materials used are of high quality and all facilities are offered to ensure you a more then comfortable stay.

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Room 1

Guest reviews

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based on 437 guest reviews
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Sleep Quality
Best Western Delphi Hotel,Amsterdam
  • 4
    « Nice stay »

    We had a great stay here. It was a bit far from the city center, but it made for a nice walk everyday. It was only about 20 minutes from the Rijksmuseum, and only about 20 minutes from the train station. Overall a pretty decent location. The people at the front desk were nice, we rented bikes from them one day and it was pretty fun (also convenient that we could just rent them right there). The cleaning staff was great, the room was perfect just to sleep, change and get ready. My only quam was the bed. We were supposed to get a queen size bed, instead we got 2 twins pushed together. Keep in mind, they didn't stay together, but we made do.

    « Peaceful »

    This hotel is a little out of town, but we wanted the walking experience. Everywhere from Van Gogh museum to the centre of town is very walkable. The hotel staff were extremely helpful. Coffee and cake available all day. Good quality and selection of breakfast options.

    « Tulip time »

    The position of this hotel was quite handy as it was just round the corner from a lot of tram stops to reach almost anywhere. it was quiet, clean and friendly. you could pay extra for breakfast. there was a good choice and very reasonably priced. Lots of guests took this choice, including us. So it was obviously very popular. the rooms were basic but clean and comfy.

    « Lovely hotel lovely location »

    This hotel is conveniently located near shops & transportation however it's also in a quite residential area which I loved! Hotel staff were very friendly and helpful especially a man who work during the night on Sunday 6th Nov & Monday 7th Nov he was the most helpful member of staff through whole hotel. He really made our stay special! Overall my stay was great & the breakfast was good very filling & the complimentary drink through the day was also great! I cannot thank the staff enough for all there help each day giving me maps and directions to where I wanted to go for the day. I would definitely stay at this hotel again.

    « Nice Hotel »

    We were impressed with the hotel. They had great breakfasts and fabulous staff. There were just a few glitches in our room that probably could be fixed. The electrical outlets to plug in the adaptor were pretty skimpy because they were surge protectors which didn't quite keep it plugged in. The drapes on the windows were so long that it overwhelmed the room. Otherwise, it was a pleasant stay. The staff helped us with transportation and even made suggestions about using the public transportation with day passes, which was great for us.They helped us with the bus tour to the windmills, etc.

    « nice and comfortable »

    Good choice for visitors of events in RAI Amsterdam - good location 10-15 minutes by foot from RAI, comfortable room, hospitable personel. Breakfast was also as expected, so I had good expression of spending there 5 days during my business trip.

    « You get what you pay for »

    It was the worst 4-start hotel I have ever stayed at and I don't know how it is considered to be 4-star. Except for the stained carpet, the room itself was okay, not too small, with a large wall mirror, vanity table, armchair and two decent size wardrobe.It looked clean. There was no fridge and the double bed was actually two, I suppose, twin beds stuck together. My main problem was with the bathroom. It was supposedly cleaned before we checked in but yet there was hair on the shower walls and the floor was stained. It was very small and smelly; the fan was loud and noisy. The shower curtain was stained and gross; towels were extremely thin and face towels were almost touching the toilet. The quality of sleep is not that great. There was a lot of thumping as if people were wearing Dutch Clogs! Wi-Fi was kind of flaky and slow. The hotel is a bit far from the core area but still close to a nice waterway and public transit.

    « Lovely old property »

    Check in and check out was handled by a delightful,extremely competent young lady, who spoke excellent English. Room was of reasonable size and was well appointed, however the lift was small and could best be described as "classic" with an outward opening door. Breakfast was excellent, consisting of scrambled or hard boiled eggs, fruit, cereal, yoghurt, cheeses, cold cuts, breads and croissants, fresh juices, bacon and mini sausages, all well prepared with the dining room serviced by another extremely competent young lady. The hotel is situated near a quiet tree lined street which is easily reached by public trams. In no way is this property flash or pretentious, however it is extremely affordable with excellent features including competent helpful staff.

    « Good hotel »

    We stayed here for 1 night. Nice and clean room. The stairway and public restroom gives you the idea it's going to be a small room, but our room was very spacious! Front desk receptionist very friendly and helpful speaking various languages. We could ask about activities and buy tickets for museums right at the front desk. Great services, great hotel.

    « Nice and comfortable hotel »

    I stayed in this hotel during a business trip and I found it very comfortable with nice and helpful staff. My room was quiet, medium size and very clean with everything I needed. The location is not far from the city centre and well connected with public transport.

  • 5
    « Very pleased »

    Lovely neighborhood hotel that makes you feel at home. Room was very large, clean, and tastefully decorated. 3rd floor facing the street with huge windows extending the length of the room that looked at beautiful trees. Was not too noisy for me. Bathroom had a big clean soaking tub as well. Loved the neighborhood, away from the centre but close enough with plenty of streets lined with local restaurants and shops, and tram-stops nearby. It's a value hotel that exceeded my expectations.

    « Noisy, and unhelpful staff »

    Stayed in room 120 , the back of the hotel, no day light , kitchen noisy in the morning from 6.45am. This hotel is in a residential area. There is a good restaurant Fidelio not far away. I would not stay here again.

    « Noisy rooms but very helpful staff »

    When we visited the hotel (March 2016) they were going through some renovation process. The first night we could't sleep at all as the air conditioner was incredibly loud. We informed the staff but they were full and we couldn't get a reallocation. The next day they put us on a new room on an upper floor that was way better. It was also my partner´s birthday and they accommodated for a birthday cake and breakfast in bed at a really good rate. However, the default breakfast wasn't very impressive. Overall it was a nice hotel with good connection to the city centre.

    « Great Hotel »

    Clean rooms and hotel, friendly staff, just outside of the centre but within walking distance and near a number of tram stops. Free coffee/tea/water/cake all day and night. We travel to Amsterdam 3/4 times a year and would definitely stay here again.

    « An excellent place to stay. »

    The Delphi is a relatively small hotel in a quiet location by a minor road alongside an attractive double avenue of mature trees. The hotel staff were all very friendly and looked after my wife and myself very well. Although we had our car parked right outside the hotel we chose not to use it for our entire two night stay, prefering to walk into the city or go on the tram, for which there was a stop closeby. Whether we walked or went by tram we were able to get to wherever we wanted to go in just a few minutes. We had a good ensuite room with balcony overlooking pretty enclosed residential gardens to the side/rear of the hotel. We shall definitely stay at the Delphi again whenever we are in Amsterdam.

    « A Great Place To Stay »

    We spent 4 days in Amsterdam on our way to Spain and very much enjoyed our stay here. We picked the hotel, in part because of the Trip Advisor reviews and partially because I was able to book with travel miles. We booked a Suite, which was on the top floor (4). The room was note as large as a North American suite, but was large and comfortable. The beds are very very comfortable. I have no complaints at all. When we checked in a noon, our room had just been vacated and normally we would have to wait until 3 to check in. Since we had just travelled for 12 hours, they rushed our room and we only had to wait half an hour. I recommend this hotel.

    « Great Service and very helpful staff »

    We stayed for a long weekend. The hotel is in a very quite and location which lets you breath in real residents life. Very close to Museum Quarter. The hotel is well presented, real wi-fi and all the services that you might require if you stay for a city break. The most exceptional characteristic it's the great hospitality and great staff. Customer service is excellent and they are all so helpful in helping you booking all different activities. A special thanks to the night receptionist who helped us to get Anne Frank House tickets. It's very difficult to get the tickets as they are all sold out. He explained that in the evening they release certain slots but you need to check the web-site constantly. As we just got back to the hotel, we went to our room not to excited about the possibility that we wouldn't be going. After 20 minutes, he called our room to let us know that tickets were now available and we could have use the pc available for guests!

    « Pleasantly suprised »

    Quiet location yet easy to get to centre of Amsterdam, approx. 15 mins on nearby tram. Not many bars/restaurants nearby, Breakfast very good, with free coffee and cake available all day. Great staff speaking good English. Will use hotel again.

    « A convenient and comfortable hotel »

    My husband and I really enjoyed our stay. The rooms were furnished to a very high standard and the hotel was well located. It was 10 minutes from the museum district and easily reached by tram. There are many lovely restaurants and cafes in the immediate area. The rooms were well furnished and the hotel provided free tea, coffee and cake throughout the day! The breakfast was quite expensive but was filling and there was a nice range of food.

    « A lovely hotel in a great area »

    The hotel has been renovated to a very high standard. It is well located, and is approximately 10 minutes walk from the museum district. There are lovely restaurants and cafes close by. The rooms are well furnished and we have a balcony, which was a nice bonus. Tea, coffee and cake are available for free! Breakfast is a little expensive, but filling, with a wide range of food available.

  • 4
    « A quiet hotel. »

    My wife and I stayed at this hotel while visiting Amsterdam. Clean, comfortable and a great breakfast. Complimentary coffee and cakes throughout the day. Although a distance from the centre of town the trams run regularly from one hundred metres away. Buy a travel pass for the duration of your stay - it saves any hassle. Overall I would happily go back.

    « city break »

    nice hotel in a great location. just out of city centre. walking distance to museum square,shops, park, restuarants etc. room was nice,although bed light did not work,safety box did not work,no-where to put toilettries once inside shower. Have been in better 4 star hotels. Attitude of one female member of staff was terrible at breakfast time. made to feel bad just because there was no milk. improvements need to be made before we consider returning.

    « Thank you »

    Hello, We were with my family in Amsterdam for the first time. This hotel was a good choice. Good breakfast and all day snacks, nice room, fantastic hotel crew and cleaning crew and the location was too very good (3km from Dam). I We all liked this hotel and would come here again. Beds were comfy, air condition was working and a safe locker in the room. The toilet was a little bit smaller, but in my parents room bigger so it was okay. The tram number 5 leads you and also the busses. By walking you see everything. Thank you for everything - 4 days of joy in this hotel! Greetings from Finland/Jennifer

    « Nice Hotel »

    We were upgraded to a very nice, modern superior room on the 4th floor. Breakfast was good with plenty of choice of hot and cold items. A dark haired lady guarded the spare cutlery behind the counter as if it was precious though! Very strange that everything was self service but the cutlery wasn't. Her manner was quite abrupt. Apart from that all other staff we encountered were pleasant and the reception staff were always helpful. Tram stop for line 5 just around the corner on a nice, quiet shopping street. Could walk to museum area in around 15 minutes.

    « Pleasant Hotel in quiet area within a tram drive to the City »

    Smart and tidy small hotel with pleasant staff and smart clean comfortable rooms. The beauty of this hotel is that it is outside Amsterdam centre but walking distance ti the park and the centre, Its great to walk round and visit the market and different areasm and if you get tired get a tram back its only two minutes from the hotel.

    « Nice location, average facilities, great staff »

    The hotel is located in a nice area with nearby shops and restaurants. It is near to Van Gogh museum. There is a nearby Tram station that connects you to the city center. The internet is good, The staff are nice and really helpful. The hotel has average facilities. The ward robe is not a real one, the bathroom is so tight and the bed and pillows are not comfortable. There is no AC. I understood it is available in a few rooms only, so be careful in a hot day.

    « Recommend »

    We really appreciated this quiet, tastefully decorated small hotel walking distance from RAI and the museum quarter. Refreshments available and breakfast met our requirements. Wi-fi free and helpful staff.

    « Would recommd »

    Best western was a quaint hotel. The room I had was spacious, comfortable and clean with a lovely view of the square. The lounge/dining area was a lovely place to sit, unwind and a good place to wait for others. You were able to have fresh fruit, coffee/tea and cake for free throughout the day. The hotel was Located in a lovely area with The trams on the next road, which took you straight into town. The only downfall I would say was there tended to be a lot of banging, wasn't sure whether it came from the floor above us ( I was on floor 3) or next to us....was quite disturbing during the day, thankfully it didn't happen at night.

    « Nothing grand but simple, clean and easy access to RAI »

    While the room may have felt small, it was regular sized by Amsterdam standards. It was not a modern or luxurious hotel, it was clean and well kept. The hotel was very quiet. I had a court yard room that with a nice balcony. I enjoyed being able to open the windows. The staff was nice and helpful in navigating the city. I was able to buy team tickets from the front desk. I enjoyed the water and cake that was available all day in the Cafe area. Location is great if you want something quiet, near RAI and/or easy access to the airport. RAI was a 20 minute walk or I grabbed the team for two stops in the rain then walked across the park. Not a ton of food options nearby. I find a few bakeries for breakfast and took the tram to eat dinner in/and explore other parts of the city.

    « Good standing, calm and very convenient »

    Modern decoration, good standing. Nice and modern rooms. All day free refreshment and coffee in the lobby. Free wifi. 15 min walk from the museum place and all tram/bus facilities. Renting bikes from the hotel really makes it easy. Air condition and modern bathroom. Rooms at the back at particularly quiet. I recommend.

  • 2
    « if you have luggage, better not to »

    to get on the elevator you need to open the heavy door, even you are off the elevator you need to use stairs and open many doors... if you have luggage, better not to choose here. the only nice part is the enviroment.

    « Homey hotel »

    I stayed at this hotel for 6 nights in early May. It is in a quiet part of town but within easy reach of downtown by tram. Two tram lines run within 150 meters of hotel. The rooms are clean and airy. Breakfast was better than expected for a European hotel and in the lounge area tea and coffee are available 24/7. The whole place has a family friendly atmosphere. The staff always friendly and willing to help out.

    « Good option for access to exhibitions at RAI »

    Good quiet neighbourhood location for access to exhibitions at RAI. RAI is a 15-20 minute walk from the hotel. Pros + location + beds are comfortable + good breakfast + wifi included Cons - a bit tired (the decor needs a bit of TLC) Summary A good option for RAI exhibitions

    « OK »

    I ´ve stay there for 2 nights. Stuff very kindfull, room quite big and clean. What was missing - some night bar. There was no possibility to have some drinks in the evening. Closest pub is 1 or 2 tram stops away. Location is quiet with parking possibilities around. Breakfast very good, hot and cold kitchen. For just sleeping (and all day stayed outside hotel) is a good choice for a good price.

    « Very disappointed!!!! »

    We have stayed here on numerous occasions and have always found the accommodation and pricing reasonable and the staff professional and accommodating. On this occasion I have to say all considerations were the worst we have encountered. The accommodation was very small for a superior room even though we booked months in advance and was told the hotel was booked and there wasn't a consideration for moving to another room. The price was considerably higher than normal and the difference in staying an extra day would have been 40% which seemed extraordinary for what we received in the first place. The staff were mostly unapologetic and when we asked about the room size, state of the room upon our arrival ( not cleaned and arranged by any standards) and the fact that there weren't sufficient towels or a phone or television that worked or instructions for either we received a very subpar and dismissive attitude. In the end we are still here ( we only stayed two nights) and will leave back home to Canada tomorrow. We did finally receive towels but I had to ask twice for them. For our trouble we received breakfast for our stay but when we approached the staff the next day about the phone and Accomodations they said we should have come sooner to speak with them as they could accommodate a room change even though they told us previously they couldn't. They said for the hassle they would throw in breakfast to which I replied Your colleague already did or wasn't this passed on? I hope we don't end up being charged for this. Considering I paid for this room months ago. The phone was never fixed and no explanation was given . We asked them to call for a cab for us to return to the airport and they said they had their own service and we were welcome to call ourselves to which I replied, that would be great if we had a phone that worked. We ended up using the front desk phone. We have stayed here enough times to understand the difference between North American and European standards and are accepting of that . What I don't expect or accept is poor attitude, poor service and low standards. We have always stayed here due to its location and proximity to beautiful shops and scenery but will not be returning. We have stayed in North American Best Westerns and have received service that has far surpassed that which we received this time. We are very disappointed and hope they will change back to their previous level of service.

    « Amsterdam pre cruise stay »

    Stayed at this hotel 4/16/16 for two nights. Great location, hotel was Awesome as was the staff, breakfast was also very good and plenty to Choose fro to start your day. Our room was great, 1st floor, bigger Than I expected. Would highly recommend staying here, easy access To trams which we used during our stay and a very cute neighborhood, Felt very safe. Would definitely stay here again.

    « Wonderful »

    I enjoyed staying here during the summer of 2015, it was one of the most pleasant hotels I have ever been to. The hotel offers free wifi, and complementary coffee or tea while you stay in the bar. It's located just outside the city which provides the peace and serenity I need when going on a holiday. It's easy to get to by public transport as we took the light rail/tram to get there. The service was very helpful en friendly.

    « clean, accessible, friendly! »

    Location is decent within a pleasant residential area, all amenities close by! Hit and miss with taxi prices into amsterdam central, one day 15 euros the next day 25, best to take the tram which is a 5 minute walk away. Room was clean and pleasant, the only issue was bathroom door handle and lock were broken but it wasn't a huge problem. Walls are thin so you can hear the neighbours.Keep in mind the city tax of 5 euro pp per night payable on checkout.

    « Very nice hotel in a quiet residential neighborhood »

    My husband and I were very happy with our four day stay at this hotel. The staff was knowlegable, helpful and friendly and the map they gave us of the city was wonderful and easy to follow. There were plenty of tables and chairs for everyone in the breakfast room. The breakfast was quite good. There were eggs, bacon, sausage, pancakes, cheese, cold cuts, several breads, croissants and muffins as well as yogurt and fruit, juices, coffee and tea. The woman who oversaw the meal was continually refilling everything and clearing tables. Coffee, tea and some cake or muffins were available all day long, which was a nice touch when we returned from sightseeing. The hotel was in a very quiet nieghborhood, but only one block from several stores and two short blocks from the closest tram stop. The trams in Amsterdam run continuously and are quite clean. You can buy your tickets right on the tram, and also in the hotel , which we did, and charge them to the room. To save money be sure to purchase tickets for 24 hours or 48 hours instead of individual tickets per trip. The only catch is you must swipe the ticket when you get on the tram and also as you leave the tram. (You will see everyone doing just that) We bought a three day pass and took the tram to the museums, the train station, the canals and other parts of the city. It was very easy to do and we never waited more than ten minutes at any stop. The furniture in our room was older, but everything was very clean. We loved the hand pulled curtains because they completely kept out the morning sun light. We had a European King, which is two twins pushed together, that was clean and comfortable. We found extra pillows in the closet. Every day we received fresh towels and toiletries. It was also possible to rent a bicycle from the hotel. The staff recomended two restaurants for dinner (Gauchos for steak and a local Pizzeria) and both were excellent choices. We inquired about a taxi to the airport, and the staff made the arrangements . The taxi showed up on time and we were charged a reasonable 37 Euros for the trip. This hotel is not fancy or luxurious. But it is clean, quiet, comfortable and in a safe neighborhood location and fit the bill perfectly for us. After the hustle and bustle of the city, it was nice to take the tram back to our home away from home.

    « A fine hotel »

    Ok this isn't going to be the most fancy hotel you have ever stayed. However, the rooms are comfortable and clean. The location near a major tram line is another highlight. Breakfast is great with a good continental spread offered. I would recommend this hotel for people who would be out all day and just need w comfortable bed a night. It's only a few tram stops away from the city and its in a good residential area of Amsterdam.

  • 2
    « High price for low standards & quality »

    Worn out & ripped off is how the hotel is & how I felt after a stay here! Resonable welcoming once I entered the hotel & instructions for getting to the room. However upon reaching the room I couldn't get over the size of this room. Small & overly compact. I have stayed in larger hostels. The bed was across the window with a small side table next to a desk & chair. A large wardrobe oddly placed against a wall with small tv. Ensuite was clean & seemed recently renovated. To close the curtains by the old draughty windows I had to stand on the bed. The bed was a small single, not what I had been led to believe I would have. The ill fitting sheets & low tog duvet made for a very cold night, no extra bedding available in the large wardrobe. Then in the morning I noticed the stains on the furniture & floor & dread to think what I have just slept in! Breakfast is self service buffet with what looked like raw sausage over cooked bacon & plastic eggs. I did eat the croissants & had some treacle like coffee. I don't complain & normally (to my wife's annoyance) find a positive in any case I can but simply cannot find one for this hotel. Upon checking out the ladies at the desk were pleasant but not once asked about my stay simply wanted payment which had already been taken from my account. Since arriving home I have contacted the agency with whom I booked the stay, the hotel directly & the group under whom the hotel operates. Only the hotel has not replied to either me or its parent group which I have email confirmation of. The agency has now taken the hotel off their list until such time the hotel comes up to an acceptable standard. The parent group, Best Western, in fairness has agreed to send a small €20 voucher to me. My stay cost €125 for 1 night. My advice would be to stay clear of this premises for the foreseeable future as they need to put in some serious work all round. High price for low standards & no quality.

    « A great hotel with good connections to the centre! »

    If you are coming from the airport you can hop on two trains to get to the hotel. It isn't that difficult as it sounds though you have to get used to the checking in and out of the trams. The hotel can be easily found. The staff is friendly and the rooms are good too, though a few essential things are missing (coat hangers,...). In the five days we spent there we had a peaceful stay. The free coffee and tea downstairs was always refreshing in the morning. Bicycles can also be rented from the hotel. Overall the hotel is a nice place for a holiday in Amsterdam, since it isn't situated in the centre or in the outskirts so you can get everywhere in under an hour with public transport.

    « Cramped room »

    The rooms are cramped with miniature toilet. That will be the first impression we have on entering. The front desk people are cheerful and helpful. But on last day they didn't warn us and by the time we reach hotel by afternoon 3 pm our bags and dresses were in the lobby citing 12 noon check out. Breakfast was complimentary and decent. Best part is 24 hours complimentary self prepared coffee or tea available in the restaurant. It is also walkable to tram station. You can hire bicycle as well from the hotel.

    « Nice and quiet hotel »

    Stayed here in August 2015 for 4 nights with a friend, the hotel is in a nice quiet place and not too far from the city centre, can walk it or take a tram nearby, the staff are friendly and polite , it's a nice hotel to relax, did not have breakfast here but there was fruit and coffee available for free, the room we had was on the ground floor, the only thing I did not like about the hotel is the room was very small and the bathroom was even smaller. I would stay here again but maybe would like a bigger room if possible

    « Nice stay »

    I stayed in the 2nd floor...the overall room and place is nice...the location is good close to the tram...but I think that the floors are made of wood and so everything was wobbly and I can hear footsteps of people on the upper floor or same floor...other than that everything was perfect...and the complimentary cakes is awesome ??

    « New Owners? »

    This place has slipped big time since I was here in October. For starters, most of the first and second floors are under construction. When I entered my room, it had no electricity and workmen next door were using a jackhammer on the common wall. If I had stayed in that room, I would have needed ear protection like the kind worn on US carriers and all my fillings would have fallen out. It was so ludicrous it was actually funny in a Monty Python way. The breakfast, which used to be very good, is now borderline pathetic. Rubber scrambled eggs anyone? When I was here before, a highly-competent woman was taking care of the breakfast full time. Now the front desk attendant does it between phone calls and checkins and outs. I'm shocked by how far and fast a place can fall. It's a good thing they cannot affect the location.

    « Did not provide notice of major construction before booking »

    This felt dishonest to me. There was no notice of the fact that the 2nd floor would be under construction and that noise from 10am - 4pm was so loud I couldn't do work or sleep in my room. And this after 12 hour journey.

    « Excellent hotel, friendly, helpful staff »

    A very clean and comfortable hotel, we had room 487 which suited us as it was at the back of the hotel so very quiet, a minor problem was that the walls are very thin and we could hear people next door and below us, fortunately it's mostly couples or business men here so the sounds were restricted to people getting ready in the morning or going to bed. Our room was quite cramped due to an unnecessary large easy chair at the table which we had to keep moving to reach the heater controls, a dining chair would have been more useful as there was another comfy chair in the room. Their was also only one shelf in the wardrobe to put clothes on. The bed was very comfortable, pillows a bit lumpy, but you never get a pillow like your own. We looked at an unoccupied room when it was being cleaned and it was really nice, huge with a a small table and two chairs. The breakfast was really good, different breads,a toaster, scrambled or boiled eggs, bacon, sausage, cold meats,cheese. We loved the dining room it was very informal, like a cafe, settees at one end with informative magazines and books about Amsterdam. You would feel comfortable sitting their at any time. One highlight was the free diverse teas, coffee, hot chocolate and cake all day. The best thing about this hotel was the friendliness and helpfulness of all the staff, we felt that they would try to solve any problem. We were in Amsterdam for 4 nights and bought a 4 day unlimited tram/ bus ticket for 21e. Well worth it to get to different areas. If you get the 197 airport bus straight to various stops in Amsterdam this is included in the ticket.

    « Friendly, nice and quiet hotel, perfect for a getaway weekend »

    A very nice hotel just a short tram ride away from the Museum square and 2 direct lines to the city center. We booked a suite for 2 nights, and enjoyed a very nice and modern room with beautiful fresh flowers. Breakfast was very good, a smaller buffet with various cereals, juices, scrambled eggs and bacon, very nice and solid, so we didn't had to have lunch until later in the afternoon. The hotel was situated a bit outside of the hectic and noisy streets, so it was a nice and quiet place to withdraw to after a long day in downtown, not recommended for partypeople though, as it is situated in a residential area with not many bars in the neighborhood. Recommended to take the train from Schiphol Airport to Amsterdam Zuid and hop on the tram #5, and get off at Gerrit van der Veenstraat and walk a block, it was just 30 minutes in total from the Airport. Also recommended to buy day-tickets for public transportation so that one could easily hop on the tram to the hotel after a long day of walking around the city. We bought them at the airport so that they included the train ticket as well. Very friendly staff at all hours. The only unfortunate part was that our room (4th floor) was freezingly cold when we arrived at 7PM, and although we set the heater on at max and return to the hotel at 11PM, the room was still really cold that we had the request extra blankets at 1AM. The staff kindly gave us extra blankets and checked if we had turned the heating on, and we were ok, but as we had sent extra confirmation to the hotel as to when we are approximately arriving in the evening, it would have been nice if they could have turned on the heat already earlier. The room was at the top floor and probably hadn't been in use for a while during the winter, and needed half a day to heat up. Fully recommended small hotel, it was not a luxury hotel nor budget, but a perfect in-between.

    « Nice but not 4 stars »

    The hotel is located at 10 minutes tram ride from Amsterdam city centre (and only half an hour from the Airport with public transport), tram 5 and 24 stop almost in front of the hotel, a very good position. The room and the bathroom were clean but not very big, from a 4 stars I expected something much, however the biggest problem was the "old shoes" smell that hit you as soon as you opened the room's door whose responsible, I suppose, was the carpet, that definitely needed to be washed. I know that covering the floor with carpet is very used in nordic countries but I would suggest to change this habit as not very hygienic, or at least wash it more often! Another problem was that the room was a definitely cold and it was not possible to increase the heating. Mattresses are definitely too soft. Anyway the breakfast was abundant and refilled until close hour (10:30) and the staff was really friendly and helpful.

  • 4
    « Nice place to stay »

    The hotel is located in a residential neighborhood.Tram stop is very close by and also a "shooping street" with various shops, cafés and supermarket. The hotel had friendly staff and every morning the cleaning lady was very eager to clean our room with a big smile.The room was nice and quiet at least with windows closed during the night.Breakfast was basic,but still delicate with warm and cold options. Major museums are close by and can be reached either by tram or by foot. The hotel is not suitable if you are in Amsterdam to party as there is little public transport in the middle of night. We would stay here again.Nice to be able to relax in a quiet place after a busy day in the city centre.

    « A hidden gem of a place »

    I have stayed at this BW five times in the last two months, here are my findings: - Each room is different from the other, it used to be a private home, so it is not a cookie-cutter hotel. They are in the process of remodeling, some of the rooms still feel like you're a guest in a room from the 1900s, others feel contemporary; - The double occupancy rooms are very spacious, some have showers, others have a bathtub/shower combo; - You won't get much natural light in most rooms, you're either facing the street and have to close your curtains for privacy, or the rooms don't draw in light well; - Beds are two single beds put together; - The neighborhood is extremely residential, but trams around the corner take you to the train towards to the airport (and elsewhere in NL) in 5 minutes or to the City Center (other direction) in anywhere from 10-20 minutes, depending on where you're going; - TVs are small and old but have English language programs (the Dutch don't do voiceovers like other countries) - tv replacement is one of the few areas for improvement for the hotel; - Breakfast is decent, including scrambled eggs, bacon, sausage and other cold options/croissants/breads, etc. I would suggest trying it once before you commit to having it for all the days you're there; - Wifi works well and is fast; - There are two outlets on opposite sides of the bed; - There are cool magazines about Amsterdam in the room, as well as minicards with discounts for attractions in town (the Los Pilones free shot, Lobster and Burger discount and Hard Rock happy hour notification are good ones!) They seem to offer numerous discounts for stays there, so check the internet to see if you can find a better price than what's on the usual sites.

    « Now stayed here twice. Lovely hotel. Very helpful reception staff. Free coffee machine is a great touch »

    Stayed here twice over the summer - both times for two nights. Easy trip on the tram - no.5 stops just a minute walk away and i think number 21 also does too (we only ever used the no.5) Its a short tram ride away from the hustle and bustle of the main canals, only a few minutes tram journey south of the van gogh museum and i amsterdam sign We arrived saturday morning on our second trip and were far too early to check in. However we were going to Loveland festival so wouldnt be back til late evening and we were worried about leaving our bags in the luggage room all day. The manager on shift at the time kindly did a room swap for us and allowed us to check in early so we were able to shower and get changed properly before the festival, and also could keep our bags locked in our room whilst at the festival Lovely coffee machine, small selection of cake and a basket of fruit downstairs - all free of charge! Will be visiting Amsterdam again next summer and i'm not even going to bother looking for hotels. I'll be staying at the Delphi! Thanks for a pleasant stay

    « A Home Away from Home »

    After a long packed flight we arrived at the hotel and was welcomed in like it was a family/close friend returning for a visit whom they haven't seen in a while. Our family of 4 were at the hotel for about a week and never met a staff member who didn't have a warm smile. The 2 rooms we had were nicely decorated and well appreciated after all long day of sightseeing and traveling around the city. There were days that we went out for breakfast and there were days we took advantage of the complementary breakfast at the hotel. The hotel is conveniently located to eateries/restaurants, grocery stores, shopping, museums, parks, etc...These locations can be reached either by foot power or by trams, which is also a very short distance away. We are all ready considering when our next trip back to Amsterdam will thing is for sure, we will be booking rooms at this hotel again.

    « Perfect »

    Perfect location. Big and small rooms. Clean. Nice breakfast. 24hr coffee latte cake tea. Under half an hour to schipol using tram outside (5) to station south and then the schipol train. 10 or 15 minutes by 5 or 24 to the center.

    « Boss »

    Good service nice rooms clean and good to have a nice sleep not noisy one bit and one team away to central if we stay in Amsterdam again this is the place we will be staying most definitely loads of restraunts around the area too. And not far from the airport either

    « Three day break »

    Excellent hotel with a quiet location yet close enough for all the sights of Amsterdam. Very clean and worth the 4 star rating. Girls and Mark at reception could not have been more helpful. Special thanks to breakfast chef when she went and made me more scrambled eggs when I mentioned how nice they were. Don't pay for breakfast when you book it's less expensive at the Hotel.

    « Great Place to Stay! »

    This is a great hotel to stay in when you go to Amsterdam. It is nearby everything. Set is a very quiet neighborhood. I stayed in the newly renovated side of the building and WOW the room is HUGE and ceilings are so high! The bed linen are immaculately white and clean (I'm a germ phobic) and the bed was so comfortable that I did not want to get up - I just want to sleep in. The bathroom is so pristine and the entire fixture provides a luxurious accommodation. The front desk is so pleasant! I cannot wait to come back again?

    « Excellent Amsterdam gem! »

    Great hotel- wonderful service, clean and renovated room, walking distance to shopping and museums. I recently spent a weekend in Amsterdam with my wife and found this quiet gem in Amsterdam. The front desk was very helpful pointing out the local attractions. The room was spacious, clean, and renovated. My favorite was the window/door that opens onto a tranquil courtyard. Look forward to returning with the rest of my family.

    « A Wonderful Hotel »

    There are no negatives. Nice location on a quiet parkway in an upscale neighborhood, tram stop three blocks away, an interesting walking street with many restaurants and shops one block away, warm and cozy, well-arranged breakfast room/lounge, very helpful staff, and 15 minutes from the airport (take train to Amsterdam Zuid, then Tram 5 toward Centraal Station, get off at third stop Gerritt v. d. Veenstraat, go left at second traffic light on Appollolaan, Delphi is one block). I normally don't eat breakfast at hotels but the buffet looked so good I had to try it. It's a smidgen pricey but a very good value and will fortify you for a full day of whatever you're doing, even sumo wrestling. To conclude, a winner by any measure.

  • 5
    « Best Hotel »

    I recently had the pleasure to visit Amsterdam with family and friends. We stayed at this hotel and I must say, their beds were so comfortable, the rooms were nice and clean. The staff was very friendly from check-in to check-out. They offer breakfast for guests staying at their hotel. Mixture of hot and cold items. You can't go wrong staying here. Beautiful area, not too far from all the shops.

    « First time abroad »

    I found it a really good place to stay. It was clean comfortable and warm. Room we had was peaceful, staff were friendly and helpful I would stay there again it was in a great location. Tram stop just round the corner. You couldn't here the traffic at all.

    « nice place would stay there again »

    Stayed here in September 2015 arrived at hotel at approx 10am, received a warm welcome. We knew we couldnt book in until 3pm but they let us leave our bags as we went exploring Amsterdam. They offered us a rest and the complimentary coffee which is available 24hrs. As we set off to explore they gave us maps and directions, we could take tram 5 or 24 to city centre the list of stops they gave us was really useful. A warm welcome when we returned at 5pm and we were allocated our room. The room was compact but had everything ensuite bathroom with a tiny bath but a good shower. Beds were comfy and we slept really well. Rooms serviced each day even though we had tidied up and made the bed. No street noise from passing traffic, the main road was a 2 minute walk away. where you could get trams, local shops such as pharmacy, bakery, starbucks etc. The canopies over the front of the hotel looked like they needed a good clean but apart from that it was spotless. On some of the photos it shows the hotel along side a canal, this IS NOT the case though there is one just around the corner or as you look out the front of the hotel across the road behind the large detached houses opposite. It really is in a lovely location about a 5 minute walk away from the van goch museum (there is a supermarket underground by the museum which is handy for your drinks etc). on the day of our departure again they let us leave our bags while we went out as we had a very late flight home. As we left the bags they booked a taxi for us. Upon our return they again offered us complimentary coffee our taxi arrived as planned. were really surprised at some of the reviews saying the hotel wasnt clean apart from a couple of cobwebs on the staircase on the second floor the hotel was spotless. We would definitely stay there again

    « Worst hotel I've ever stayed in »

    Avoid staying here at all costs. Rooms are terrible, very dated, dirty and in REAL need of renovating! My sheets had dry blood on it!!! The door barely opens due to a cupboard right in front. Terrible layout. The bathroom was ok-ish but again very dated. At ?150 / night for a small room is is very overpriced too! Never again.

    « Very pleasant hotel in calm location »

    Best Western about 15 minutes by tram (number 5 or 24) from Amsterdam Centraal railway station). Located in a fairly prosperous suburb of Amsterdam but only 15 minutes' walk to the Museumplein. Hotel not double glazed so low level early morning traffic noise may be in issue for some. If this is the case ask for a room at the back. Staff uniformly friendly and helpful.

    « tough to like »

    I stayed in this hotel on business and I did not like it. The rooms were spacious but it was still feeling cramped. The least comfortable beds ever. The TV reception was poor. It's a very generous 4 star. The one thing good was the excellent wifi. The location is also not bad. The staff didn't seem to know much about anything outside the hotel so you cannot get advice from them.

    « Relaxing location »

    Stayed with a group of friends but only for one night as we were on route to Germany. Hotel is in a quiet location but trams are just at the end of the street and Amsterdam centre is only 15 minutes on the tram. We arrived early for check in (due to sailing times) and the staff were very helpful and friendly, free tea or coffee. Rooms were also quiet and comfortable which led to a good nights sleep. Parking can be a problem if travelling by car.

    « Nice price for a nice clean hotel »

    A great place to lay your head and rest up! Price was very reasonable for Amsterdam ($107). We had a bed that was two twins pushed together with separate blankets, which was odd to me. Possibly just the way Europeans create a larger bed, not sure. Located in a very quiet neighborhood. My husband and I went for a walk at 11:00pm and there were only a few bike riders out. Coffe and tea available anytime in the dining area. Breakfast was about 14 euros per person. It looked ok, not 14 euros worth in my opinion. Fruit, coffee, and cake was offered at no charge. We were able to navigate our way on foot to the red light district after the Van Gogh museum but decided to take train back after dark. I recommend this hotel and I would definitely stay again.


Getting to the hotel ...

All directions
· From: city center. the Best Western Delphi Hotel is centrally located, 1 minute from the famous shopping street and 5 minutes from the main museums. · From: the Airport. Take the train to WTC South and from there tram 5 (direction Central Station). Get off at stop Apollolaan (1 minute walk to hotel). · From: the Central Station. Take tram 5 or 24 and get off at stop Apollolaan (1 minute walk to hotel) · From: Amersfoort. Take the A1 towards Amsterdam. Via the Ring A10 (around Amsterdam) take exit S109 RAI. At the end of the freeway at the traffic light, turn right and then go straight on. At the roundabout go straight through Scheldestraat. At the traffic light turn left into Churchillaan....

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