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Best Western Plus Berghotel Amersfoort, Amersfoort

4.0/5  - basé sur 261 notations.
Utrechtseweg 225, 3818 EG, Amersfoort, Netherlands - See map
Best Western Plus Berghotel Amersfoort - BEST WESTERN PLUS Berghotel Amersfoort The Best Western Plus Berghotel Amersfoort is ideally located in the center of Amersfoort. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

The Best Western Plus Berghotel Amersfoort features 88 spacious and cozy guest rooms with a stylish decor, contemporary amenities, rooms with free Wi-Fi, free parking and includes a cozy brasserie and bar. This 100-year old hotel is centrally located in The Netherlands and close to highway A28. This 4 Star hotel has rooms and suites. Each of the air-conditioned rooms includes cable TV and a work desk. When the weather is nice, guests can enjoy the large terrace in the monumental garden. The brasserie serves both lunch and dinner dishes. The bar serves a variety of snacks and drinks. The hotel is a 30-minute walk from central Amersfoort. There are many museums and you can take a canal tour on the historic canals. The charming 4-star Best Western Plus Berghotel Amersfoort is conveniently positioned in central Amersfoort just a short walk from the Central Train Station, in the scenic heart of the Netherlands. Take a bike tour exploring this exciting city with its many unique shops, historic museums and vibrant squares of restaurants, cafes, and bars. With complimentary, secure on-site parking, this elegant hotel also offers a fitness center at no extra cost. Enoy your stay!

Best Western Plus

Berghotel Amersfoort

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Hotel advantages

  • Restaurant
    Restaurant
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 261 guest reviews
NOTE ISSUED
Excellent
61
Very Good
147
Average
41
Poor
10
Terrible
2
REFER TO NOTICE
Business Business
92
Couples Couples
104
Family Family
33
Friends getaway Friends getaway
15
Solo travel Solo travel
9
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Good value for money"

4
25/10/2018

Booked this hotel for 3 nights for a reasonable price (deal was 3=2). The people at the reception are friendly. The standard room was (of course) not large but that could be expected. I found a tv, airco, large double bed, coffee machine, safe, good bathroom and electric window opening system behind the bed. When closed there was almost no sound of the sometimes busy road in front of the hotel. All doors make a lot of noise when closing them. This comes because the locking mechanism requires hard pulling at the doors to close them so in the evening and in the morning the guest wake up each other so no need to bring your own alarm clock :) On the last day the locking mechanism or the access card broke down and I had to go to the reception 3 times. In the end I got a real key and instructions how to get access to the hidden keyhole. That worked! The breakfast was ok and just above average. No rolls/buns, at least nopt at the time I visited the breakfast room at 08.30 :) except the croissant. The boiled eggs and bacon were rather cold. A good coffee machine was available. Their parking is large but when there are many meetings/parties (they have many conference rooms) it might get crowded. In front of the hotel is a nice relax area for when the temperatures are high enough to sit outside. So, all in all a pleasant stay and got value for money.

"Excellent hotel, pleasant atmosphere"

4
02/10/2018

Friendly staff, a pleasure to stay, nice old but refurbished building, quiet, plenty of parking space, close to the ciry centre, all for a very reasonable price! Recommend to all, you will not be disappointed!

"Europe Holidays"

5
02/09/2018

We stayed at the last leg of our 2 weeks holidays trip! It was relaxing and quite place, nice clean room, friendly staff. Bus service at the gate and a few minutes walk to the train station. Old classic buildings. 30 minutes by train to Amsterdam and less costly than a hotel in Amsterdam!! Cheap and best for relaxing and enjoying the weather while walking.

"Excellent base for wedding guests"

4
24/07/2018

Variously aged people from different parts of the world with different tastes and needs were well-catered for by the hotel and its cheerful, patient, multilingual staff as they gathered for a family wedding. The rooms were clean and well-appointed though some are more modern than others.The breakfast spread was excellent and the restaurant food too though the menu was limited. They tried to cater for any special requests.

Bergteam, Servicemedewerker Front Office at Best Western Plus Berghotel Amersfoort, responded to this review
Dear Sue C, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 0334224222. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Jenneke Jansen Service Medewerker Front Office Best Western Plus Berghotel Amersfoort

"Very nice hotel with easy access to motorway."

4
22/07/2018

Stayed here on a driving tour of The Netherlands. Large car park, not a problem. The checkin was swift and the receptionist was very polite and helpful. Our room was good, clean and large open plan. With 2 tv's, Jack and Jill sinks, double jacuzzi bath. Bed was large and comfortable. The bar had an outside seating area with various comfortable chairs seating from couples to large groups sat in a circle, there were also a couple of cabanas. No complaints apart from, could not get the air con to come down below 21 degrees. Would definitely stay here again. Recommended.

Bergteam, Servicemedewerker Front Office at Best Western Plus Berghotel Amersfoort, responded to this review
Dear Llangynog, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 0334224222. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Jenneke Jansen Service Medewerker Front Office Best Western Plus Berghotel Amersfoort

"Good quality/price ratio"

4
10/07/2018

Very nice suburban hotel. Plenty of free parking space. We booked ourself a deluxe twinroom. Friendly quick checkin. No recognition as being a BW Rewards Diamond member. Nice room with everything in working order. A/C individual controled. Nice coffee/tea tray. Complimentary bottled water and a piece of fresh fruit. Beds are oke. Just a bit on the soft side to our liking. We had a good quiet sleep. Next morning we were surprised with a great display and assortment of the breakfast buffet. Breakfast room is spacious. Good coffee and nice assortment of teas. Fresh baked breads. Lovely homemade jams. Good crispy croissants. Were always happy when the hotel serves a good breakfast!

Bergteam, Servicemedewerker Front Office at Best Western Plus Berghotel Amersfoort, responded to this review
Dear Diemel, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 0334224222. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Jenneke Jansen Service Medewerker Front Office Best Western Plus Berghotel Amersfoort

"Not Bad Hotel"

4
24/06/2018

Stayed here with a colleague on a work trip. Upon arrival plenty off parking . Check in fast and efficient and staff friendly and helpful . Room was fine quite big comfortable bed air conditioning unit in room. Wifi was good desk to work plenty off hanging space I would say room looking a little tired but very clean very quiet . Bathroom big plenty off towels tollietries. We decided to eat in hotel . This is met reason for not giving this review five stars the restaurant was not busy but service was painfully slow from food coming to ordering . We arrived at 7.15 orders not taken until 7.50 did not get main course until 8.30 . In saying the above though waiter super friendly did apologise and steak when it arrived was very good. Breakfast was good a very good selection off cereals pastries hot food cold meats and breads yoghurts. Overall not a bad stay.

Bergteam, Servicemedewerker Front Office at Best Western Plus Berghotel Amersfoort, responded to this review
Dear Dean S, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 0334224222. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Jenneke Jansen Service Medewerker Front Office Best Western Plus Berghotel Amersfoort

"Quiet location"

2
07/06/2018

Hotel reception team were great and friendly, room clean, quiet and not bad, very annoying light switches on the bed so every time you move in the night the pillows catch the switch and the lights come on waking you up! Restaurant is poor, service was not friendly, inattentive and food also very average for the price. Shame because the environment is nice.

Bergteam, Servicemedewerker Front Office at Best Western Plus Berghotel Amersfoort, responded to this review
Dear Airmilesjim, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 0334224222. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Jenneke Jansen Service Medewerker Front Office Best Western Plus Berghotel Amersfoort

"4 stars for a 4-star hotel"

4
07/06/2018

I spent 3 nights due to some work meetings. The room was nice and clean. I had the window and a balcony facing the restaurant terrace and no noise bothered me from outside, but voices from the corridor disturb if people are loud when they pass the door. The room was nice and the bed was great. A coffee-tea tray was well-equipped. I missed a mini-fridge to store some cold drinks and snacks on my own. I also missed some closets and shelves to unpack my bags; there was only hangers and a table. I was alone so I didn't need much space, but for two persons, well I don't know where all the belongings should be placed? I had lunch once and also dinner once in the restaurant. Nothing to complain about the food or service. For dinner I had the vegetarian Fregoli and it was good. I don't know why previous vegetarian reviewers hadn't got that. Breakfast was excellent and the breakfast room comfortable. Service was ok. Except for when I asked about the bus connections to the city and back the receptionist didn't know and didn't want to find it out for me... So I walked.

"Lovely suburban hotel "

4
20/05/2018

The room was basic but comfortable. It had enough plug points for us to plug in all our electronic devices. The bathroom was small but enough space to to dry yourself after showering. They have a complimentary cafe where you can help yourself to coffee, flavoured water, biscuits, soup etc whilst you relax and read or like the one day we watched the Royal wedding on the TV. Dinner was a very big disappointment. The service was OK but the meal size was the smallest I have ever eaten. Not good!!! Hence the other two nights we cycled into the old city and found a restaurant to eat. Breakfast is a buffet with a lovely selection of tasty food. From juice, fruits, yogurts, breads, eggs, cold meats, cheeses and really good coffee. Very good. The staff at the front desk were always very helpful.

"Well placed for many excursions"

4
06/05/2018

Staff were particularly pleasant and helpful-they gave the impression that nothing would be too much trouble. Rooms spacious and very clean.We enjoyed the black and white pictures on various walls showing the history of the Hotel. The breakfast was acceptable if somewhat lacking in choice compared to other Hotels of similar size. Overall a good standard

"Very poor for Vegetarians"

3
02/05/2018

Although the hotel was notified in advance that I am a vegetarian, they were not prepared for me and I was served with a rapidly put together and inedible dish 10 minutes after the rest of the people on my table were served. I struggled to eat half of it, and it was only luke warm, then told the waiter that I would like an omelette for the next night. Luckily we only stayed two days there. Surely, in this day and age, more thought could be put into preparing tasty vegetarian dishes, any good chef should be able to do that. The rest of my party were also dissatisfied with their meals.

"Good and bad points"

4
06/04/2018

Staff are very friendly and the complimentary lounge is a lovely extra. You can help yourself to a hot/cold drink plus fruit/cake etc any time of the day for free, which is a lovely way to relax after your day out. Breakfast has an excellent choice. The bread was still warm from being freshly baked and they also had a great choice of different breads. I have rated the service as poor, due to the chaos at our evening meal's We were on a Shearings coach tour and had many issues with the food. NO choice and what we were served was below their normal standards. I am a vegetarian and was served a WHOLE bowl of plain Gnocchi which was of very poor quality for my main meal! I will be contacting Shearing as I was told that our menu had been agreed before our visit, but this hotel has to take the blame for the appalling service and quality of the food. We had to wait approx 50 mins to 1 hour between course's, you can imagine how people felt when after an hour a small fruit salad with a blob of ice cream arrived! Mains were served then 15/20 minutes later SMALL portions of chips and salad arrived, by which time some people had finished the main part of their meal. Also, the actual meals served were insufficient, hopefully they will be more organised when the next coach party arrive next Monday!

"De Berghotel Amersfoort"

4
21/03/2018

Very nice hotel and staff, lovely breakfast, comfortable room. Restaurant is quite expensive but the food is good. Hotel is a lengthy walk from the city center of Amersfoort and train station, but most definitely accessible to both. Would stay here again for another lengthy business travel.

Bergteam, Service Employee at Best Western Plus Berghotel Amersfoort, responded to this review
Dear Peter van Houten, Thank you for your review and feedback. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. With kind regards, Team Berghotel Amersfoort

"Nice hotel on the edge of Amersfoort"

3
19/03/2018

Nice and tidy hotel, rooms are a bit basic but do the trick. Bed was very good, unfortunately the building is a bit noisy. Breakfast is a bonus. Wide selection of fresh and tasty options. Big pro is the location opposed to the city centre of Amersfoort which is a nice town to visit for those of you who like a scenery, but hate a large number of tourists.

Bergteam, Service Employee at Best Western Plus Berghotel Amersfoort, responded to this review
Dear Hans, Thank you for your review and feedback. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. With kind regards, Team Berghotel Amersfoort

"What a lovely hotel"

5
27/02/2018

I stayed one night. The room was spacious and comfortable. Bathroom well equipped and nice size. Breakfast is excellent with great selection of sweet and savoury. Staff very friendly. Hotel is clean and very welcoming. Big car park on-site. A lovely stay.

Bergteam, Service employee at Best Western Plus Berghotel Amersfoort, responded to this review
Dear Joel, Thank you for your beautifull review. We hope that we can welcome you again in our hotel. With Kindest Regards, Team Berghotel Amersfoort

"Good food, bad experience with the rooms"

3
13/02/2018

The first room that was assigned to me had a broken window that could not close properly. It was extremely cold in the room beacuse of that. The staff kindly offered me an alternative. However, the alternative didn't have a double bed as the first one and it was located just above the bar and restaurant. It was noisy till 12pm or later and noisy again at 6am when they prepare breakfast. Food is excellent, not only breakfast, also dinner. I had dinner twice and both times we had to wait around 45 minutes to get our meal. There are better hotels in Amersfoort for this price and closer to town centre, business centre and train station.

Bergteam, Rooms Division manager at Best Western Plus Berghotel Amersfoort, responded to this review
Dear dperez27, Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. We were disappointed to read about the extrem cold you experienced in your room and have taken steps to prevent this from happening again. Kind regards, Team Berghotel Amersfoort

"GREAT VALUE FOR MONEY STAY IN GREAT LOCATION"

4
21/10/2017

We recently stayed at this hotel on a stay three nights pay two basis, in principle mainly selected because of its location on the "edge" of the city so easy to move around in the region, and were really positively surprised about the facilities and services. Staff at the reception, the housekeeping and in the restaurant were extremely friendly and offered any assistance needed. Guest room was contemporary in design, large, and kept very clean and mattress allowed for a great night sleep. Breakfast buffet offered all you need and that complemented with all possible Dutch treats like chocolate spreads, peanut butter, buttermilk, rye bread, Dutch cheeses and a selection of cold cuts....and of course a great bread selection as well as a variety of fruit yoghurts. Definitely a hotel recommended for those after great value for money in a great location

Bergteam, Service Employee at Best Western Plus Berghotel Amersfoort, responded to this review
Dear Tvvopinion, Thank you for your review. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. With kind regards, Team Berghotel Amersfoort

"Excellent service and beautiful historical building"

5
16/10/2017

I spent one night in the hotel during a business trip. The overall service was outstanding and both hotel and rooms were comfortable and nice. Best Western decided to keep the name of this traditional hotel (Berghotel) for good reasons and it is certainly one of the most charming hotels of this hotel chain.

"Quiet and relaxing"

4
01/09/2017

We stayed here for our 22 year mariage anniversary. I had mentioned that in a question and they surprised us with two hartshaped helium ballons with an card attached and some chocolates in our room. We had a deluxe twin and it was nice. The hotel lies outside the city and I believe you could walk but to real city center is longer then 20 minutes.. those mentioned 20 minutes are I think still a little on the outskirts of the center. (If you want to be sure check on google maps in advance litterally to the place you want to walk to from the hotel (dont forget to check pedestrian option and not leave it on car ;) ) Aross the hotel, At the other side of the road there is a natural area where one can take a walk (there even is a board detailing it) A big minus was that our room was in a modern annex.(connected with the old part) I though it would be in the historical white building. (had not seen pictures of the modern part and info does not mention it)

"Quite basic"

3
24/08/2017

I was in a room on the 2nd floor. The room was small, carpet quite old and it did not have a clean feeling. It ws fine for one night as a business traveller. I would not stay with family. Breakfast was good, fresh and a wide selection

"Nice, pretty basic"

3
19/08/2017

The hotel combines, as I saw it, an old and new wing. I stayed in a renovated new wing room which was 'neat'and 'colorful' but a bit small. Service staff were helpful and courteous, environment was nice. Really nor a bad place if you don't mind it a bit basic.

"Cool rooms, nice food, not so good service"

4
12/07/2017

A 45minute train journey direct from schipol and an easy walk from the station and I arrived to a warm welcome. My room was a little quirky in design. Others may just call it modern. Reasonably priced drinks at the bar and a lovely evening meal (steak) was only a little tainted by the fact it took nearly an hour to arrive. If work brings to this neck of the woods again I will definitely stay here again.

"Experience Abroad"

5
17/05/2017

Nice size room, good location, friendly staff. Bus service right up the street and a 20 minute walk to the train station. Historic buildings and a nice museum. 30 minutes by train to Amsterdam and less costly than a hotel in Amsterdam!!

"Comfortable place to stay"

4
12/05/2017

I remember the marvellous breakfast! But also the room was very comfortable, the restaurant was a nice place to be, good food and nice beers (try a 'Koene Ridder' when you love Duvel...) good terrace when the sun is shining...

"Quite and Nice"

4
24/04/2017

Location: The hotel is located on the outskirts of the city and has a good direct public transport connectivity to the main Station.approx. 15 Mins. Restaurant: The Restaurant is nice Rooms: The rooms are large and well maintained.

"Great Stay"

5
17/04/2017

This hotel has great internet, which helped enormously in staying on top of work activities while away from the office. The rooms were large and very pleasant and the restaurant was a great dining experience. The staff are fantastic, they are very helpful and friendly. I highly recommend this hotel.

"Nice Hotel"

4
05/04/2017

Stay one night, headed for Amsterdam. Large room with walk in Shower which is great as I use a mobility scooter & tub showers are a problem. Breakfast was included which was just ok, could do with more variety & better topping up Room 102 was noisy as there seemed to be storage cupboards with heavy doors that shared a wall & where being opened & closed often in the early morning Wheelchair access was not great from the carpark on the right had side as they have heavy cobble stones in the car park & the road ramp to the door I would stay again but request a different room

"Well located hotel"

4
19/12/2016

This hotel is very well located a few km from the motorway and only a few km from the city centre of Amersfoort. We asked for a quiet room, which worked well. The price for the breakfast was on the high side - EUR 16 pp - but the quality was excellent.

Bergteam, Front Office Manager at Best Western Plus Berghotel Amersfoort, responded to this review
Dear Mr./Mrs., thank you for giving us feedback about your stay in the Berghotel! We would like to see you again. Kind regards, Team Berghotel

"very valuable hotel"

4
10/12/2016

Room and public areas are very clean. I've stayed at a standard room, which is not so big, but enough. Breakfast is very rich. staff are helpful. In the lobby there is a free coffee/tea and some fruits. The acoustic is not so good, where you can hear when someone close the door or using the toilet in the room next to you.

Bergteam, Front Office Manager at Best Western Plus Berghotel Amersfoort, responded to this review
Dear Mr./Mrs., we want to thank you for posting your review at Tripadvisor. We hope you have had a good stay with us in the Berghotel! We would like to welcome you again. Kind regards, Team Berghotel

"Lovely stay "

4
08/12/2016

Very friendly and helpful staff. We had a 'superior double room' and had a very comfortable stay. Worth paying a bit more for the style and extra amenities. The hotel is a very pleasant 20 min walk into town, or 10 EUR in a taxi. Amersfoort and the Berghotel were both lovely and we will return!

Bergteam, Front Office Manager at BEST WESTERN Plus Berghotel Amersfoort, responded to this review
Thank you Peppy C for your review! We are happy to read your compliments about your stay with us. We would like to welcome you again somethime! Kind regards, Team Berghotel

"comfortable with a nice restaurant"

4
06/12/2016

I stayed one night recently for work. A clean, comfortable hotel with a nice restaurant in house - very convenient after a long journey in. A modern room with all the expected amenities - quite faultless. Very helpful staff both at reception and the restaurant.

Bergteam, Front Office Manager at BEST WESTERN Plus Berghotel Amersfoort, responded to this review
Dear Sanjaya, thank you for giving a review about your stay with us. We are glad to know you have had a good stay in the Berghotel. Thank you for your compliments about the restaurant and the room. We hope to welcome you again in Amersfoort! Kind regards, Team Berghotel

"Comfortable room, quiet and well appointed."

4
04/11/2016

Lovely, helpful staff, we received an upgrade because work was going on in the part we had originally booked and we had a lighty, airy and well appointed room in the "tower". Gym facilities were adequate but quite useful for a short stay. Location is lovely. I would absolutely go there again.

Bergteam, Front Office Manager at BEST WESTERN Plus Berghotel Amersfoort, responded to this review
Dear Mr./Mrs., thank you so much for your nice review! We really appreciate your compliments about your stay with us. Hopefully we will welcome you again in the Berghotel! Kind regards, Team Berghotel

"Practical Location - to visit Amsterdam!"

4
01/11/2016

Stayed here because Amsterdam was sold out and Amersfoort has an excellent connection by train to the city. Nice clean, bright rooms, free parking, in the middle of a forested area. Little bar was very pleasant, breakfast was basically nice however we were unlucky that there was a big tour group AND a staff member off sick...breakfast room was a mess when we got there. Luckily the lady that was there helped to quickly clean some space - she was also at the end of her nerves. All in all - good visit, we stayed 2 nights.

Bergteam, Front Office Manager at BEST WESTERN Plus Berghotel Amersfoort, responded to this review
Thank you AlvinZug for giving your review about your stay in the Best Western Plus Berghotel! We're glad to hear you've had a good stay in Amersfoort. Because Amersfoort is located in the middle of Holland you're just in a few minutes by train in Amsterdam. During your stay you didn't had the breakfast you expected, we are really sorry for that. Your message will be sent to the restaurant manager to improve ourselves and the total team. It's not the way we wanted to welcome our guests in a messy breakfast area. Thank you again and hope to welcome you again somethime. Kind regards, Team Berghotel

"Friendly, helpful staff"

4
31/10/2016

We stayed in the older part of the Berghotel. The room was rather small and the bathroom had very limited space. We could have stayed in the renovated part, which would have been more comfortable and totally met our needs.. We recommend the Berghotel in Amersfoort as very good value for the asking price. Incredible helpful and friendly staff.

Bergteam, Front Office Manager at BEST WESTERN Plus Berghotel Amersfoort, responded to this review
Dear Felix T., thank you for giving us a review about your stay in the Best Western Plus Berghotel! We're glad to hear you've had a nice stay with us. We hope to welcome you again somethime in Amersfoort! Kind regards, Team Berghotel

"Good Hotel "

4
23/10/2016

We stayed here for a business meeting in the area. Check in was fast and efficient . I had a superior double room and I would highly recommend going for this room. The room was large with a desk area , huge bed facing window huge sink area and the room I had did have a roll top bath , but this is. It guaranteed . Room also had a walk I shower and separate toilet . Bath slippers provided as were plenty of toiletries and towels. As we were a big party we had to eat the set menu which was ok but could have been better I had pea soup with a beef kebab and potatoes with ice cream as desert . Service was good all evening for the meal , just needed more choice on set menu one desert choice not great . Bar staff were helpful all evening serving our large party . Wifi connection was not great I did get a good nights sleep . Breakfast was good plenty of choice of juice cereals hot food toast and coffee and tea. Check out fast and efficient , I left by mistake my boarding pass in the hotel and this was brought to me . Overall would recommend staying here .

Bergteam, Front Office Manager at BEST WESTERN Plus Berghotel Amersfoort, responded to this review
Dear Dean S., thank you for your review about your stay in the Best Western Plus Berghotel! We're glad to read you've had a nice stay with us. We hope to welcome you again! Have a good weekend. Kind Regards, Team Berghotel

"good price-quality hotel in nice environment"

4
12/10/2016

We (couple, 30) stayed here for 2 nights during the weekend. Really enjoyed our stay. Friendly staff, comfortable bed, good roomservice (pizza) and breakfast. Staff at the breakfast room is really relaxed and friendly. Rooms are not luxurious, but fine. Nice that there is a watercooker with tea facilities in the room. Hotel is easily reached by bus (and train Amersfoort CS), also if you want to explore the neighborhood when you don't have a car.

Bergteam, Front Office Manager at BEST WESTERN Plus Berghotel Amersfoort, responded to this review
Dear Madelon H, thank you for giving us a review about your stay! We are glad to hear you have had a good stay with us. It's very important for us to know if the facilities we offer were good for you as a hotel guest. Thank you again and we hope to welcome you again! Kind regards, Team Berghotel

"comfortable, modern hotel in a convenient location"

5
29/09/2016

The hotel was easily accessible. The hotel room had modern furnishing, was clean and equipped with coffee/tea making facilities, extra table, armchair etc.The bathroom had a spacious floor-level shower. The staff was friendly. Check-in and check-out have been smooth and fast.

Bergteam, Front Office Manager at BEST WESTERN Plus Berghotel Amersfoort, responded to this review
Dear Mr./Mrs., Thank you for your review! We're happy to read all the compliments about your stay. Hope to welcome you again! Kind Regards, Team Berghotel

"Everything you expect from a Best Western"

4
18/09/2016

A great Business oriented hotel, clean, neat, modern rooms..good access and parking, efficient staff and a reasonable price. the local old town center is well worth a visit, cute as all get out... a long walk but easy drive with underground parking at the edge of old town. Amsterdam airport is a easy drive in 30 to 40 mins .. if you are dropping off a rental car, there is only one gas station about half way to top up tank... nothing at airport that we could see

Bergteam, Front Office Manager at BEST WESTERN Plus Berghotel Amersfoort, responded to this review
Dear Trelane, thank you for being our guest! We are happy to read you have had a good stay with us. Amersfoort is not as big as Amsterdam, but a very nice little old centre to visit. We want to thank you for written a review about your stay. Hope to welcome you again. Kind Regardz, Team Berghotel

"Ok budget hotel but not 4 stars"

3
08/09/2016

This hotel is Ok 3 star hotel, the price is not very high. However do not expect four star Best Western from it. Do not book this for enjoyable, romantic stay or extra service and comfort. It is just functional and fairly clean. The views are uninteresting, the breakfast was slightly limited but all products were good quality. We especially liked the local goat cheese. There is free parking and it is about 3 km from a nice small town of Amersfort (worth a half-day visit).

Bergteam, Front Office Manager at BEST WESTERN Plus Berghotel Amersfoort, responded to this review
Dear Depont, thank you for your review. We're glad to know and hear what we can do to make the stay of our guests better in the future. Our team always want to give the extra attention to our guests to let them feel like home, we want to apologize that you didn't get this feeling in the Berghotel. Thank you again for your given review and hope to welcome you again. Kind Regards, Team Berghotel

"Beautiful hotel centrally placed in the Netherlands"

4
27/08/2016

A very nice hotel, with a warm and friendly welcome at the reception. Made you feel at home. The staff was excellent, helpful and service oriented. Nice big outdoor reastaurant, which was perfect on a warm sunny evening. Relaxing and quiet location. Would recommend to stay here - both for business and holiday travels.

"Beautiful Hotel "

5
05/08/2016

Friendly warm welcome at reception. Made you feel at home. Room 10/10 big, clean beautiful bathroom. Free parking. Quiet location. Outside evening seating very comfortable in bst area. Friendly bar staff also. Would recommend to stay here.

"2nd visit"

4
01/08/2016

Returned again this year when in the area on business as I was very satisfied last year. once again it was a very satisfactory stay. Large free car park, Good size room well appointed. The call to the room 5 minutes after checking in is a good touch. breakfast was excellent and the evening meal was also very good. Not a very big choice of dishes though.

"Exclusive and comfortable accomodation"

5
31/07/2016

The hotel looks already very exclusive and classy from the outside. There is a private parking, which is really good. The hotel is situated in a very calm area not far from the town centre. Also the reception makes a very good impression as does all the rest. The personal is very nice and you feel welcome. There is a nice bar as there are also some quiet rooms and places where you can sit down and read or work on your computer. There is also Wifi all around the hotel, which is brilliant as well. The hotel rooms are very spacious, there are possibilities to sit down and there are tea/coffee facilities as well. All in all a brilliant hotel for a very reasonable price. I for sure will return to this hotel.

"Pamperd by the staff."

5
11/07/2016

All you would expect van a best Western Plus hotel. Everything spick and span. Very friendly staff that are ready to help in any way they can. Excellent food, if a little on the expensive side. Plenty of parking space. A beautiful terrace for drinking/eating outside. Good access for the less able. We stayed in one of the luxury rooms. Obviously the designer had no idea what you need in a hotel room. Plenty of space and beautifully finished, but no draws to put things in? A toilet without a wash basin? The wash basin in the room was just 4cm deep, with the result that everything got soaked when you turned the tap on. If you sat on the couch, you were under the TV. No side tables next to the bed. Crazy really. On the other hand the bed was good, and the air-conditioning was the quietest I have ever come across. Overall a nice stay.

Bergteam, Front Office Manager at BEST WESTERN Plus Berghotel Amersfoort, responded to this review
Dear Andy P, thank you for your review! We're happy to see you gave us a 5* review! The Superior room where you slept on is kind of a Loft room with an open badroom. Hope we can change the room in a different way so you can watch TV from the couch directly. We also have some other room types, which has a closed badroom with some more space in the bed- and badroom aswell. Hope to welcome you again Andy! Kind regards, team Berghotel

"Very well run, professional business hotel, I would stay again without hesitation"

4
06/07/2016

Well run business hotel, it has free parking, very attentive and organised staff. The restaurant is nice and room service surprisingly high quality. The outdoor terrace is very pleasant too. Room was clean and comfortable and happily the room air-conditioned. It loses a star because the internet bandwidth is so-so and the decor is old and whilst clean is marked and needs redoing. Plus breakfast is €16! Although they do offer free fruit and coffee in the lobby for those for whom a light start to the day is adequate.

Bergteam, Front Office Manager at BEST WESTERN Plus Berghotel Amersfoort, responded to this review
Dear Matt Henry, thank you for fill in a review about your stay. Glad to hear you liked the terrace, it's just brand new! The room you've sleeped on is old decorated and this year we will renovate this type of room! We appreciate your compliments about the hotel and the staff, thank you again. We really hope to welcome you again. Kind regards, team Berghotel

"Nice and quiet with an excellent breakfast"

4
05/07/2016

We stayed one night just passing by Amersfoort. The staff was friendly and easy going. It seemed as there was something wrong with the booking but they solved that without discussion. The rooms were reallt nice and quite and the breakfast was huge with lots of choices.

Bergteam, Front Office Manager at BEST WESTERN Plus Berghotel Amersfoort, responded to this review
Dear Mr./Mrs, thank you for giving us a review of your stay. We are glad to hear you have had a good stay with us and we have solved the problem with your booking fast. Hope to welcome you again! Kind regards, team Berghotel

"Lovely hotel"

4
29/06/2016

Lovely hotel on the outskirts of town approx 20 mins walk. Nice outside area to enjoy a drink. Room nice clean and roomy. Did not try the restaurant for dinner but did have breakfast there which was very nice and a good selection but a bit pricey at 16.50 euro per person.

Bergteam, Front Office Manager at BEST WESTERN Plus Berghotel Amersfoort, responded to this review
Dear Allison, thank you for your review! We appreciate your compliments about your stay with us. Hope to welcome you again! Kind regards, team Berghotel

"Very friendly and helpful staff"

4
21/05/2016

The hotel is comfortable and nice. Not sure it is really 4 star but the room was large and the bathroom very good. The in house restaurant served a good steak and sumptuous breakfast. The staff were very helpful and went out of their way to find me glue to fix my shoes which needed emergency repairs.

Bergteam, Front Office Manager at BEST WESTERN Plus Berghotel Amersfoort, responded to this review
Dear Sanjay, thank you for your review! We're glad to read you've had a nice stay with us in the Best Western Plus Berghotel. Every day we hope to help everybody as good as we can. Hope your shoes are repaired well with the glue we found. We would like to welcome you again! Kind regards, Bergteam

"Interesting hotel"

4
08/04/2016

Nice, partly renovated hotel with a very friendly staff. Luckily I had a renovated spacious room. Although the bed appeared to be relatively new, it was far too soft for comfortable and healthy sleep. The breakfast was outstanding, the menu card and the variety of beers at the bar/restaurant were above standard, however prices exceeded average standards as well.

"Not a real 4 Star Hotel"

2
07/04/2016

We have been there with a group of 18 people. We all paid the same price for the rooms but we had some totally different room standards. The door closer is broken and the door just slams into the lock. The power socket doesnt work in the bath room and the couldnt fix it in one week. The front desk told me they cant fix it because the hair dryer have to much power for the socket. The shower is leaky so i had after showering always a "pool" in my bathroom. Also the sealing of the shower cabin was dirty/ mouldy. If you book there just he sure that you get a renovated/new room. The breakfast was okay bit i jad also a lot of better ones in this category of hotels. It is not a really bad Hotel it is just overrated.

"Excellent stay"

5
29/03/2016

Loved this hotel room, everything was very spacious and comfortable. The staff were very welcoming. The bathroom facilities were modern and well lit with plenty of space to move around. Couldn't recommend it enough.

"Nice hotel, staff and location"

4
24/03/2016

I recently stayed here with my wife over a weekend. On arrival the reception and staff were very welcoming and helpful. The room we had was large, comfy and clean. The restaurant was very pleasant and we enjoyed relaxing at the bar after our meal. I used the gym in the morning, which is limited with the amount of machines available, however acceptable. I have only one criticism, which is no reflection on the hotel staff, the noise of the guests walking on wooden floors and closing doors at night did not help for a good sleep.

"Business trip"

4
06/03/2016

one night stay for a business trip . Dinner was very good , service was good staff helpful friendly . Room was cold initially but we soon turned up the radiator . Decor is slightly whacky in the rooms but bed v comfortable

Bergteam, Front Office Manager at BEST WESTERN PLUS Berghotel Amersfoort, responded to this review
Dear Mr./Mrs., thank you for your review! Hope to welcome you again in the Berghotel! Kind regards, Bergteam

"Flexible, excellent service"

4
20/01/2016

You can find this hotel near to the highway on the top of a small hill. There's plenty of room on the parking place. Rooms are clean and well furnished. The hotel is a typical business hotel, but it's suitable for family trips as well. There are no facilities for children. Most striking was the excellent service. ( especially the reception and the manager, the behaviour of the staff of the restaurant was uninterested) We stayed here in order to celebrate a birthday and the staff was taking care of all our needs. Dinner and breakfast are of good quality but not unique. Unfortunately the drinks were expensive.

Bergteam, Front Office Manager at BEST WESTERN PLUS Berghotel Amersfoort, responded to this review
Dear Anneke, thank you for your review! We appreciate the compliments and comments about your stay. Hope you've had a nice birthday here. In the future we hope to welcome you again. Kind Regards, Bergteam

"Good place to stay whilst visiting Amersfoort"

4
19/11/2015

Amersfoort is a great place to visit and at about a 20 minutes walk from the centre the Berg is a good hotel choice. Rooms are nice and comfortable and wifi is pretty reasonable. Big selection of food for breakfast but stay clear of the scrambled eggs which are very overcooked.

Bergteam, Front Office Manager at BEST WESTERN PLUS Berghotel Amersfoort, responded to this review
Dear Dave, thank you for your review! We are glad to hear you've had a good stay in the Berghotel. Hope to welcome you back in Amersfoort. Kind Regards, Bergteam.

"Mediocre business hotel"

3
02/11/2015

Nothing special really. Food isn't special, breakfast lacks imagination, rooms are tidy but small and noisy. Although they advertise them as spacious. The bathroom is moldy. Staff is friendly, no complaints there. It's fine for a nights sleep on business, but i wouldn't go here to celebrate something. Drinks at the bar are expensive. Wifi is free.

"Trip for work"

4
13/10/2015

The staff were very friendly and helpful during my stay. The room was clean and nicely furnished. The food and drink in the restaurant was very good, with the steak in particular being excellent. The broad band speed was also pretty good during my stay.I would have no problem recommending this hotel to other travelers.

"An excellent stop - over en route Dunkirk/northern Germany"

5
15/09/2015

Just of the E30 and about 3 1/2 hours from Dunkirk this was a lovely, modern hotel just on the outskirts, (1 mile), of the beautiful town. The bedrooms are fabulously laid out in a very original way and the dining rooms, garden area and reception are all nicely done. We were warmly greeted by a friendly and helpful receptionist. It is also very good value for money. The locale is leafy and quiet but a short drive to Amersfoort is a must, it is a mini Amsterdam or Bruges with its canals, squares and walking streets.

"Bad attitude of staff and very loud at night."

2
15/09/2015

Stayed at the hotel September 14, 2015. The locations is good, the restarant is cheery and good. The hotel itself is modern. However, the staff are rude and don't really care about the guest comfort or noise level. At 8:00 PM the staff started tearing down and moving equipement from a catering event that was so loud we could not hear the TV at full volume. At 9:00 PM we asked them if they could stop so we could relax a little. They said in 10 minutes. 15 minutes later we called back. The reception staff would not answer the phone. When I left the room to go to the lobby to talk to them (yes it was that loud) the receptionist was standing looking at the phone ringing and not picking it up as so many guests were calling to complain. When I asked if they were going to stop they advised tehy woudl stop when they were done. I asked to talk to the manger and they refused. Eventually the restarant manager came out and and after some heated excehange agreed to quiet the noise. It was really unacceptable for a hotel to disregard the quiet enjoyment of the guests at night. I would not recommend this hotel becuase of that attitude.

"Great service,comfortable beds and nice ambience"

4
12/08/2015

The Berghotel is a beautifully situated hotel to be able to explore Holland from, it is near enough Amersfoort to walk, bus or taxi has lovely peaceful surroundings- very green and lush. The staff are very helpful, the rooms each have there own character but v.quiet and v.comfortable beds - I slept like a baby. I travel for a living and thought the continental breakfast generous with egg and bacon and selection of juices, meats and cheese laid out very attractively. Overall a really nice surprise and my group really enjoyed the ambience and service too. Thanks

"Fantastic discovery"

4
11/08/2015

We arrived in the area on a Sunday afternoon without any reservations and was surprised to find a room was available. It was the best hotel of my four day journey. The staff was friendly, helpful and knowledgable. The room was meticiously clean and spacious. The beds were comfortable with more pillows than necessary. The bathroom was clean with sufficient hot water and water pressure. The buffet breakfast service was more than expected, and served in a delightful glass enclosed area. Vehicle parking was right outside and without any fees. The hotel is located in a residential area, so it was pretty quiet, and about 2 miles from the center of Amersfoort. This is a modern hotel with everything one could expect for a very reasonable price. This hotel makes me want to return to the area.

"Friendly service, peaceful setting, spacious rooms, free parking!"

4
12/07/2015

I decided to use my Best Western Rewards credit for this hotel, and it did not disappoint. I read reviews talking about noise in the hotel, but you could have heard a pin drop in my room that's how quiet it was! I didn't hear slamming doors or anything, but perhaps the hotel was empty. Staff were absolutely friendly and professional, and i didn't feel mistreated because I was a low-revenue guest. I had a Deluxe Room which was quite spacious, with a work desk and an oversized chair with a small table. The bathroom was standard but did have a decent bathtub, which was great. I didn't eat there, but the restaurant looked nice, and there's a decent terrace for enjoying good weather. They've only recently joined the BW system, but everyone seemed eager to understand the Rewards system and all the other workings of the BW brand. I would have given it 5 stars, but the only down points were that my tv was poor quality (they tried to fix it), and I couldn't figure out how to turn all the lights off while keeping the electricity in the room on, but that was likely user error. Wifi worked well, but you do need to log in after some inactivity. I had two single beds, which was annoying because a gap developed overnight. There are buses that take you to Central Station in 2 stops, and the quiet beautiful scenery is great for the spirit. Will definitely stay there again.