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Best Western Hotel Alzey, Alzey

4.0/5  - basé sur 89 notations.
Karl-Heinz-Kipp-Strasse 13, 55232, Alzey, Germany - See map

The Best Western Hotel Alzey is located in the famous wine-region Rheinhessen. It is easily reachable from the main highways A61 and A63 between Mainz and Worms. The hotel offers 105 comfortable guest rooms, two restaurants, a wine lounge, two terraces as well as meeting and banqueting facilities for up to 300 people. The hotel is designed with a cozy, modern style. Rooms have everything for guests travelling on business or leisure. You can be sure to find just the right atmosphere to sample local specialties and wines in our restaurants and terraces or in our modern and snug wine lounge. All rooms have cable television, in-room-movies, desk/work area, data ports and free parking. Rheinhessen is one of the most attractive wine growing regions in Germany. Explore the vineyards on foot or by bicycle or boat on the Main and Rhine rivers. Also discover the cultural heritage of the neighboring historical cities Mainz, Worms, Ruedesheim, Speyer, Heidelberg, Wiesbaden and Frankfurt. Enjoy your stay.

Best Western

Hotel Alzey

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Hotel advantages

  • Restaurant
    Restaurant
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
based on 89 guest reviews
NOTE ISSUED
Excellent
18
Very Good
40
Average
24
Poor
6
Terrible
1
REFER TO NOTICE
Business Business
50
Couples Couples
18
Family Family
6
Friends getaway Friends getaway
6
Solo travel Solo travel
9
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Comfy carpark retreat"

4
12/07/2018

As you enter the carpark of this quirky Best Western hotel you are introduced to the theme for the whole hotel. There is an outside sand filled deck chair seating area with a hammock hanging between two trees. The reception staff are helpful and friendly,making the check in process quick and simple. As you walk down the corridors to your room, the seaside theme is continued on the sand and wooden plank effect carpet print and seaside sounds gently playing over the speakers. My room was 188 and as I opened the door I chuckled to myself as I saw the deckchair fabric covered canopy around my headboard. The room was very nicely furnished, offering a very large Samsung tv which was great to because the World Cup was on, a deep pile carpet, a firm but comfy bed and a fancy shower head offering three spray modes. There are plenty of plug sockets in the right places and one of the bedside sockets also had a usb socket incase you forgot to pack your European plug adapter for your mobile device. The lack of air conditioning and a fridge or tea making facilities was a blow considering it was a hot few days but there is a huge supermarket just around the corner so I was able to get food and drinks to cool me down. I didn't eat in the restaurant but what I did see of the food being served it all looks very well presented. Overall, I enjoyed my stay and would recommend this hotel to anyone wishing to stay a few nights.

"Excellent restaurant"

4
25/04/2018

It is a small menu. There is something for every taste. Presentation, quality and taste of food exceptional. Since the food is freshly prepared, come with plenty of time. you can wait sometimes up to an hour, but its worth it.

"nice hotel close to the autobahn"

4
19/03/2018

Nice, renovated hotel very close to the Autobahn, very good price. Rooms are tidy, bathroom is however quite small. I didn't take breakfast, but had dinner in the evening, and the food was also very good. To recommend

"Not in the town"

4
07/10/2017

Just located outside the town this hotel is located in a commercial area and is a little hard to find in the evening. The hotel is currently going through a large renovation and the bits that are finished are nice and fun! I stayed here about a month ago too and was amazed with the changes in that time. The restaurant and bar is nice with a good variety to offer.

"Overnight stay to Austria"

4
21/01/2017

On the exit of the motorway you'll find the Best Western. No time-loss to get there. We arrived at midnight. The receptionist was very friendly and showed us to our room. The room is simple, clean and spacious. Two single quilts on a two-matrassed bed. Bathroom is small but more than adequate. The shower is spacious and delicious. A good amount of hot water. After check-in we went to the bar which closed at midnight. We were a bit too late, but the waiter poured us a nice glass of wine and left the bar open despite him going home. Very nice after a long drive to be able to sit here. The next morning we went for breakfast. The breakfast is buffet style. Everything is at hand. All in all an excellent choice for a night stop en route

halbersbacher, Assistenz der Geschäftsführung at Best Western Hotel Alzey, responded to this review
Dear bluebirdtheonlyone, thank you for taking the time to review our hotel. We appreciate your time. I will happely pass on your compliment to the staff. We would love to welcome again you in the future. Kind Regards, your Best Western Hotel Alzey

"Stranded!"

3
18/10/2016

Stayed early September 2016. Hotel was clean and staff wre helpful and friendly. However, if you dont have your own transport - which we didnt- you can easliy get stuck. Had to walk into Alzey and rely on the kindness of strangers - thanks to Jusef and Willie- to get back. Hotel had no interest in the lack of transport. Sunday evening there was no retautrant open and no bar and no transoport. If you have no wheels stay in Alzey as you will be trapped in the facility free Best Western You have nbeen warned.

halbersbacher, Assistenz der Geschäftsführung at Best Western Hotel Alzey, responded to this review
Dear Brixtondude, thank you for taking the time to review our hotel. We do have an interest in the lack of transport. We are currently looking into providing a shuttle service for our guests. I apologies that we weren't able to provide it for your stay. Thank you for the warning. We do hope to welcome you back soon and shuttle you to Alzey and surroundings. Kind Regards, Best Western Hotel Alzey

"OK. Breakfast good and bad!"

2
16/09/2016

I find it such a shame to assign this Hotel just 2 stars. The room was clean albeit very small. The bathroom was spotless. The staff excellent. The reception staff were most helpful. There was more parking than would ever be needed. There is even a gym next door that can be used for only 5Euros. The staff at Massa's gym are fabulous. Why then the two star rating? Breakfast. The breakfast staff try their best and to be quite honest they are not to blame. The problem is the lack of staff. The choice is actually quite good. Salmon one morning was a nice treat. However, I ate my breakfast with coffee stained table clothes and dirty plates laying on the table from the previous guest every single morning. Not a pleasant experience but nonetheless for the price of this hotel tolerable. Indeed on every morning it was quite an effort to even find a free table. A free and clean table? Forget it. What I cannot tolerate is the experience on my last morning. The day before, 3 coach loads of river cruise tourists had arrived. The hotel tried to accommodate them but there were simply too many. At breakfast they were using function rooms and all kinds to feed the masses. Where could I sit? Nowhere! There were simply no free tables. I ended up having to enter THE KITCHEN MYSELF TO RETRIEVE A PLATE. I had nowhere to sit so I had to gather all the utensils myself. I felt so sorry for the poor staff who were trying their best but were obviously rushed off their feet. The real cause of this is understaffing and an inadequate breakfast room. If it had not been for this breakfast fiasco I would have given this Hotel 3 or maybe even 4 stars. But sorry, when I am forced to eat standing up in the car park my sympathy departs. I think the Hotel managers have some questions to answer. The staff are hard working and concienscious.

halbersbacher, Assistenz der Geschäftsführung at Best Western Hotel Alzey, responded to this review
Dear skier2009, thank you for taking the time to review our hotel and for giving us such an honest feedback. We are happy to hear you enjoyed the facilities and found our staff helpful. I aplogies for the breakfast fiasco. We understand your disappointment. We will be renovating the hotel in the near future and will take your points about the inadequate breakfast room into consideration. We do hope to welcome you back soon and Show you that we have taken your pointers to heart. Kind Regards, Best Western Hotel Alzey

"Overnachting onderweg naar Nederland"

4
01/08/2016

Very good hotel, only 5 minutes from highway A61. Good service, nice crew and fine buffet breakfast. Only 5 minutes drive from the historical center of Alzey. Nice to walk around and plenty of opportunity to have dinner or just to drink something.

"Convenient for overnight stop"

4
20/04/2016

We stayed at this hotel many years ago when it was called the Massa and based on its convenient location we used it again on this trip. So glad we did. Comfortable room, good dinner in the evening and excellent breakfast buffet. We will stop here again

"Average Best Western in the middle of industrial area"

3
06/02/2016

this is a very average hotel in the middle of an industrial area and right next to the highway. noisy but clean and the staff is friendly. wouldnt go there again if i dont have to but overall the stay was ok.

"Excellent for overnight, close to motorway"

4
01/07/2015

We have stayed here on numerous occasions as a stopover on our route home. Meals are good, the rooms comfortable, although we were given a room (220) next to the air conditioning unit which made an annoying vibration and rumble. The reception staff promptly moved us when we complained and we had a good night prior to a long journey to Brugges.

"Convenient stop off"

5
27/07/2014

We have stayed here a number of times and reviewed the hotel before. Always a pleasant place to stay. Very good breakfast. A very accommodating chef and excellent evening meal. In a retail area and being adjacent was very useful for stocking up on wine and gifts and lunch ingredients for our journey home.

"It's needing an upgrade"

2
13/03/2013

Well, having arrived tired and irritable after a long drive from Dussedorf - stuck on the highway for 2 hours, it was nearly 3am and the road to the hotel was snowbound, the rental car just did not want to climb that last two hundred metres!! The old boy on reception was quick to get my key. Room was poor!!! Everything in my room needs updated!! Heating was unbearable!! Window open and blizzard blowing in. Day 2, had to skip breakfast. After show, returned to hotel and found its not surrounded by countryside but is surrounded by industrial units and supermarkets!! All in all, out of 5 stars, I'll give it 2

"Nice hotel with great staff!"

4
01/10/2012

After an eventful day and discovering the Fair was in town and campsites and nearby hotels fully booked we turned up here at10pm at night to find they only had one room left. The gentleman on the desk covering night reception was brilliant, and let us park our motorbike in front of reception so he could watch it overnight, the lady behind the bar was very helpful in getting us some food as the restaurant was closed and we were starving. Very pleasant hotel with great breakfast!

"Ok for a business trip"

3
17/04/2012

I have got mixed feelings about the location. From the pictures posted on the hotel website, it seems that the hotel sits in the countryside while it is actually in the middle of a shopping area, a couple of kilometers away from the city center. However, it is conveniently located closed from the highway for someone who needs to go to Frankfurt. The rooms are clean and modern, apparently they have been recently renovated. Strangely, the duvet was too small for the size of the bed. The buffet breakfast is good. I paid 90 euros for the room which is still quite expensive. Internet is extra at 7 euros per day.