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Seckford Hall Hotel & Spa, BW Premier Collection, Woodbridge

Great Bealings, IP13 6NU, Woodbridge, Great Britain - Siehe auf einer Karte
Seckford Hall Hotel & Spa, BW Premier Collection - Aussenansicht Das Seckford Hall Hotel & Spa, BW Premier Collection ist ideal in Woodbridge Stadtzentrum zu finden. Erleben Sie ein schöner Aufenthalt in der Nähe von alle Sehenswurdigkeiten. Bestpreisgarantie und exklusive Angebote.

Historisches Landhaus mit luxuriösem Spa und Fitnessstudio. Das bis auf die Tudor-Zeit zurückgehende Seckford Hall, BW Premier Collection by Best Western ist ein wahrhaft historischer Ort zum Entspannen oder für Geschäfte. Dieser schöne rote Backsteinbau ist umgeben von perfekt gepflegten Gärten und bezaubernden Wäldern. Ein wunderschöner See befindet sich direkt vor den Toren der Stadt Woodbridge. Ursprüngliche bauliche Merkmale wie freiliegende Balken und offene Kamine werden ergänzt durch modernen Komfort und Wellness-Einrichtungen, darunter ein Hallenbad. Unsere 35 Zimmer, alle elegant eingerichtet, verfügen über luxuriöses Bettzeug, gemütliche Bademäntel, Flachbildfernseher, kostenloses WLAN und kostenlosen Tee und Kaffee. Gäste, die auf der Suche nach einem echten Tudor-Erlebnis sind, eines Königs oder einer Königin würdig, können sich für ein Zimmer mit Himmelbett entscheiden. Unsere modernen Courtyard-Suiten befinden sich außerhalb des Haupthotels. Sie eignen sich ideal für Personen mit eingeschränkter Mobilität oder für Gäste, die mehr Privatsphäre wünschen. Wir können für Sie während Ihres Aufenthalts eine Vielzahl von Aktivitäten organisieren, einschließlich Golf und Angeln, und es gibt jede Menge Sehenswürdigkeiten. Die berühmte angelsächsischen Grabstätte Sutton Hoo ist nur 8 km entfernt. Verschwörungstheoretikern sei ein Besuch des nahe gelegene Rendlesham Forest empfohlen, der oft als „Britain's Roswell“ bezeichnet wird. An der Küste von Suffolk können Sie die bezaubernden Küstenstädte Southwend und Aldeburgh entdecken. Die romantische Landschaft von Constable Country erschließt sich Besuchern in den Ortschaften Flatford und Dedham.

BW Premier Collection

Seckford Hall Hotel & Spa

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Vorteile des Hotels

  • Spa
    Spa
  • Hallenbad
    Hallenbad
  • Lounge / Bar
    Lounge / Bar
  • Kostenlose Parkplätze
    Kostenlose Parkplätze
  • 24 Stunden Rezeption 24
    24 Stunden Rezeption 24
  • Safe
    Safe
  • Dampfbad
    Dampfbad
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Bewertung unserer Kunden

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Certificate of Excellence 2019
Gebildet aus de 1383 Gästebewertungen
ABGEGEBENE BEWERTUNG
Ausgezeichnet
645
Sehr gut
325
Befriedigend
196
Mangelhaft
137
Ungenügend
80
MEINUNGEN ANSEHEN
Alleinreisende Alleinreisende
29
Familie Familie
254
Geschäfts-<br>reisende Geschäfts-
reisende
126
Paare Paare
647
Reisen mit Freunden Reisen mit Freunden
187
ZUSAMMENFASSUNG DER BEWERTUNGEN
Sauberkeit
Lage
Zimmer
Service
Schlafqualität
Preis-Leistungs-Verhältnis

"Avoid!!"

1
User 26/07/2020

I booked a room and spa treatments in March. I was made to pay for spa treatments up front. They then cancelled the room/appointments due to covid, which is fine. However, nearly 5 months later, several emails and phone calls i still haven't received a refund for prepaid treatments. Emails then ignored

"Mixed bag"

3
BloominglovelyLondon, London 23/07/2020

Beautiful hotel in lovely grounds.we only stayed one night in order to visit the surrounding area. We stayed in a standard double which was fine if a little tired. We ate at the 1530 restaurant, the food was great and well presented but the wine list was pretty poor. We were told they were only offering a limited wine and drinks list due to having just reopened. Unfortunately the wines chosen were all pretty standard and didn't match the quality of the food and the drinks menu was littered with spelling mistakes and errors. We fancied an after dinner digestif but despite many spirits and liqeurs behind the bar they would only serve us what was on their reduced menu- spirits on offer were Archers, Malibu and Tia Maria but we could see many better choices which we couldn't be served for some reason.... ??!! The drinks offering which was more like a pub really let down an otherwise lovely stay and the staff were great too. We just Can't really see why during post lockdown such a limited offering is necessary especially when what we really wanted was temptingly within sight behind the bar....

"Left standing in the rain at midnight for an hour"

1
Heike826, Aldwick, United Kingdom 14/07/2020

I booked this hotel for my son and his girlfriend as a graduation get away after lockdown had eased. Oh what a regret - the hotel is nice but....they went out for the evening, came back at 23.45 and their key would not open the door to get into the hall and the reception was empty and no one was answering knocks and phone calls for over an hour whilst they stood in the rain. They phoned Best Western in the US and the lady apologised and said she would write a file note to the hotel to provide a full refund. Eventually someone opened the door, who said he was a guest, turned out the next day he was the grounds's man. At checkout the bill was reduced by the cost of breakfast for two people, apologies were made.... however to me totally insufficient response to standing outside in the rain for over an hour at midnight. On a day which should have been full of celebration, the irony is that after easing lockdown, they wanted to get back into the hotel and found themselves in a truly locked out situation. I do understand that COVID has a massive impact on staffing levels - however phones should be diverted and these kind of situation should not arise. Very dissatisfied mother who wanted to make a life time memory as a present.

"Well done Anna & Chef!"

5
DAH28_11, Colchester, United Kingdom 13/07/2020

We are just back from a fabulous one night stay. For the last 16 years Seckford Hall has been our bolt hole, somewhere we go to unwind and despite some essential maintenance works at the front and the spa being closed, we still had a fabulous time. Like other reviewers we got a great deal and stayed in our favourite room - no 36 the Granary. Having just re-opened it's doors and just a few guests, the hotel was running with a very tight crew just Anna who managed EVERYTHING front of house and the Chef. Important thing to note is you are currently required to pre-book for all meals (24 hrs notice) incl afternoon tea - completely understandable at this current time. We were so well looked after from the minute we arrived and our evening meal and breakfast were superb - all made with top quality produce and a lot of love! We have seen Seckford go through lots of ups and downs, but love the place so keep going back. With Anna as an example of the new management team - they are undoubtedly on the up again. Would highly recommend.

"I'm sure later on in the year it will be better "

3
430jessiek, Ipswich, United Kingdom 10/07/2020

We have just returned from a two night stay at Seckford Hall, just for a little break away. We were already aware the spa facilities were not in use due to current government guidelines and so were not disappointed. We got a good deal for our stay through booking.com for £153 for two nights room only. Through the hotels own website it would have been £240. We have booked an afternoon tea for our arrival which was ok. I'll be honest I've had better. And at £18 per person I expected more. So I would give that a miss in the future knowing I can have way better elsewhere. We were one of the only couples in the hotel, I believe we only saw another two while we were there. The staff did very well, they were very accommodating and friendly considering they were doing everything... reception, bar tending, waitressing literally everything. I've seen a lot of reviews saying that the hotel is dated and needs an update - well it is a Tudor building and everything is in keeping with this. Our room was beautiful, I was really impressed with it. We had Room 2 which had its own little balcony with a table and chairs and lovely view of the grounds. Everything was clean and the bed more than comfortable. Best nights sleep I've had in a while. Our first morning we had booked breakfast, there was only us and another party of 4.... it was £15 each, took 45mins to prepare and when we did finally get it it was the wrong breakfast, we were hungry by this point and so ate it. It wasn't bad, but couldn't understand how our order could be wrong when catering for 6 people at a time..... That night we had a few drinks at the hotel and decided to give it another go with dinner in the 1530 restaurant and we were not disappointed it was absolutely beautiful highly recommend the steak and the pork belly, absolutely to die for. The morning of check out we decided to have a nice long lay in before we left as we never get one at home! Unfortunately the cleaners had arrived at 9am and made so much noise in the two rooms right next to us (shouting and talking, banging and crashing - not vacuuming) we decided to pack up and leave early as we couldn't relax. Even if you were up and about having a coffee or whatever it just wasn't what I expected and I haven't had that issue in other hotels either. We will give it another go later on in the year when the restrictions are lifted and we can use the spa. Just unfortunate there were a few little downers to it... ending on a brighter note however the two lovely ladies at reception I take my hat off to! And the room was a 10/10 for me

"A very disappointing 3 days"

2
506LouiseB, Sawbridgeworth 09/07/2020

We have just left Seckford Hall after spending three days and two nights with friends post lockdown. This hotel is just not ready for visitors yet so please save your money and don't go. We spent £240 for two nights and were initially impressed driving up to the front of the hotel. Our room (Seckford room) looked immediately large and impressive until we realised that the shower didn't work at all, there was no hot tap or water for the sink, the coffee machine didn't work (there was a pod stuck in there probably since the covid lock down), the room had loads of cobwebs, only some of the electric sockets were working, the bath was very dirty and there were workmen on site which were noisy and very visible from our room. We reported the shower, as we really did want to take a shower and told that someone would come “tomorrow “ and look at it. When tomorrow came we were told that the shower needed a part that would be arriving “tomorrow “ which was the day we were leaving for home! The electricity didn't work at all in our friends room and an extension lead had to be run from the corridor so that they could watch tv or use anything electrical. How dangerous is that! The food we had there was good and Moira the waitress very entertaining but this was spoiled by everything else. We were offered free breakfast which is normally £10 extra but offered no refund or even another room to shower in. Maybe in six months time the housekeepers will be back and the facilities checked but we would have thought that the long absence of visitors would have been useful time to check that all was ready for guests.

"Buddy"

1
buddy662016, Ipswich, United Kingdom 26/03/2020

Really needs some money spending. On arrival there were alot of staff and would have been nice to have been shown to our room. Bathroom was very mouldy. Room very tired looking. Food portions extremely small, my husband was starving. Pool area extremely grubby, including the inside of the pool. Hot tub not working. Changing rooms filthy and robes and towels all over the floor. Breakfast room was really dirty. So much food on the floor. I appreciate this is an old building but the general cleanliness and decoration needs to improve greatly. Would not recommend staying here.

"A Bad Dinner"

2
olderessexguy, Frinton-On-Sea, United Kingdom 14/03/2020

I have been coming to "Seckford Hall" for over many many years. More than 20 years. My partner and I have ALWAYS been happy with the staff and the meals. Always been 1st Class. "Seckford Hall" is in beautiful surroundings. However, I like to know what is happening now?? "Seckford Hall" has gone down on ratings. This is so sad. The food was absolutely tastless. The amount served on the plate is a Joke. We had to ask for some bread, when that was served it came with no side plates or knives. No Butter but some oil instead?? The Dining room has always been a delight to have a meal, But now the Dining room is dark, no atmosphere. When then moved to the Lounge for Coffee as it is a lovely room to finish the evening with a nice coffee etc. The coffee arrived in cups. Where has the coffee pot gone and the milk/cream jug. The evening was disappointing as we have always liked and always recommended "Seckford Hall" to family & friends. However, I have to say the staff were helpful and friendly. Please Seckford Hall , Get back To The Service that we have all been used to in the past years.

"A Rolls Royce exterior with a Trabant engine"

2
bairdnicola77, Dubai, United Arab Emirates 02/03/2020

Bit of a wow moment when the hotel hoves into view from the drive. However, that's where the moment ends. Front entrance/reception area is all wrong and not welcoming. Neither was the Receptionist. There's a large, underused lounge area to the left of the front door which should be used as Reception. The existing room could be used to expand the bar and make it brighter. The stair and corridor carpets are very 1970s pub. The “1530” restaurant is OK but quite dark. There's a much nicer area to eat next to it which doesn't seem to get used. Our room (24) was comfortable and had a small balcony and garden views. The bathroom was tiny, however, and we had a technical issue with the computer-controlled shower on our first morning which saw the intervention of both a cleaning lady and a maintenance man. The Bar Manager on our first night, Alan, was fantastic. Quietly confident, knew his stuff, polite and friendly. Unfortunately for us, Alan was only there for our first night. The next two were overseen by a rather frazzled lady who seemed put out by customers ordering drinks and even sighed and rolled her eyes when we came in at 9.30pm for a post-dinner drink. She had just cashed up and was planning on not doing any more work that evening. We felt very unwelcome and did not hang around. We didn't use the spa so cannot comment on it. Breakfast was always good and the staff on duty then are lovely. I'm sorry to say that we were not impressed with Seckford Hall. We wish we had stayed on longer in Norwich or chosen a different hotel in Suffolk.

"Disappointing birthday treat"

2
Anita S, London 29/02/2020

We organised an afternoon tea at Seckford Hall for a family member's birthday. The grounds are impressive and the building is beautiful. However, we arrived in an empty room, nobody welcomed us as we wondered around, and we had to find our own way to another empty area with a table set out for us. Apart from a a very nice man called Andrea, who chatted to us on our way out, we found the rest of the staff quite unfriendly, especially considering we had told them we were there for a special birthday. The food was bland to say the least (very few sandwiches, flavourless clotted cream...). My advice is to go there for a coffee or a beer, since it's such an impressive building, but do not bother to go for a meal or a celebration. We left feeling disappointed.

"A real treat to find this beautiful & delightful Hotel near Woodbridge, Suffolk."

5
User 29/02/2020

We booked a short break with our small cavalier King Charles Spaniel to relax and renew as well as enjoy the lovely countryside. We stayed in a junior suite, room 35 in the annex and it was perfect for us. Lovely decoration and a good lounge, excellent bathroom plus gorgeous bedroom, comfy bed and ensuite upstairs. Breakfast in the Garden room was very good with a splendid buffet table plus cooked dishes to order. Grounds are lovely and extensive and should you wish a Golf course is opposite the grounds and entrance. The staff team we met were attentive and friendly, we will be back in the better weather, loved the whole experience.

"False dinner charges and contaminated food"

2
User 28/02/2020

Despite advising staff on booking and at breakfast they managed to serve my daughter gluten food, which led to her being sick whilst visiting Sutton Hoo. To cap it off they charged us for a dinner we didn't have (gluten based so not suitable for her) and after removing it on check out, have now tried to sneak through a payment on my pre-authorisation a week later. I'm again in dispute with them over this ...

"Very poor customer service and spa not working and dirty."

2
User 25/02/2020

Sadly, we expected a 4* star service but the experience was more 2*. We waited 25 minutes for drinks with evening meal and the restaurant was half empty at the time . Food was ok bit cold second night and 40 minutes to arrive. In the my partner went to the bar himself. Had to ask for coffee 4 times at breakfast and then gave up. Spa was not fully working steam room broken all weekend. You will feel annoyed if you came for a spa weekend, especially which some guests did. The ladies changing rooms were filthy with sanitary towels left in loos and generally poor standard of hygiene. Went into ladies' toilet to find overfilled bins and no soap and shampoo as all empty or toilet tissue. I had to ask the staff and to get toilet paper and soap. I definitely would never recommend this hotel purely on terrible customer service which is a shame as the building is lovely but the rooms are suffocatingly small. You need to upgrade to the suite really which we did.

"Dirty and run down"

2
paulcJ8419DU, Ipswich, United Kingdom 21/02/2020

My children had paid for a night, dinner, and breakfast for a Xmas present for my wife and myself . we chose the valentine weekend for a bit of romance were i purchased the romantic Package For a further £99 ( champagne red roses and chocolates ) . The Champagne was in the room when we arrived But the bucket and stand was dirty and covered with cobwebs , the loft hatch was open i asked reception if this could be closed they said they would but did not ,.The lampshades were torn the bath panel was broken and you could cut yourself on it mould in the shower Mirror over the sink was broken on the bottom left corner and the silver had deteriorated along the bottom thick dust on a panel over the bed holes in the Net curtains dirty round the windows and holes in the plaster plus cracked walls . ordered our breakfast in the morning and had a nice 1 hour wait . Enough of complaining the dinner the night before was great This is a 4 star Hotel but you would not think it

seckfordhall, General Manager at Seckford Hall, responded to this review
Having spoken to yourself and apologised for the issues you experienced and invited you back as our guests for another stay to restore your faith in Seckford, I am very disappointed that you chose to post this review. Yours sincerely Moira Banks

"Valentines Weekend"

5
018gm, Burton upon Trent, United Kingdom 18/02/2020

Stayed over Valentines weekend. What a romantic weekend, staff had gone to the trouble of putting chocolate hearts on the pillows and rose petals on the bed lovely surprise and thoughtful touch. Food was absolutely amazing and service was attentive but unobtrusive. Breakfast although busy was good, excellent buffet and hot food cooked to order. We will definitely be back. Thanks team Seckford for a great weekend.

seckfordhall, General Manager at Seckford Hall, responded to this review
Thank you for taking the time to post this review. I am pleased to hear that you enjoyed your stay and I hope it won't be long before we welcome you back to Seckford. Yours sincerely Moira Banks

"What a shame"

2
Ratty999, Oxted, United Kingdom 17/02/2020

We visited this hotel to stay about ten years ago and were blown away by the quality of the cuisine and the beautiful decor, completely in sympathy with such a fine historic property. Sadly, today we nipped in for lunch and were so disappointed. The restaurant has obviously had some kind of makeover and was drab and colourless and the food was hopeless. After a fair old wait, over 30 mins, we were presented with a lasagne that was so dry round the edges it would have taken a chainsaw to cut and some battered monkfish with a batter about an inch thick and some thrice cooked chips that tasted of old oil. Also, a completely not fizzy lime and soda. I must mention the staff at this point who were most professional in offering a meal replacement and, as we were in a hurry by now, discounting the meal. The fault here lies with the chef who should pay more attention to what leaves his kitchen. Shame, as this is a most beautiful setting.

seckfordhall, General Manager at Seckford Hall, responded to this review
Thank you for taking the time to post this review. I am sorry to hear that you were disappointed with the food as this is not our usual standard. Our Head Chef would like to invite you back as his guests to have lunch again to restore your faith in Seckford. Please contact myself on moira@seckford.co.uk to make the booking. Regards Moira Banks

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