Best Western Hotel West Monroe Inn,  West Monroe

4.0/5  - basé sur 206 notations.
405 Thomas Road, 71292-7938, West Monroe, United States - Karte ansehen
+1 318 322 9922 +1 318 388 4556

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  • 24 Stunden Rezeption 24
    24 Stunden Rezeption 24
  • Kostenlose Parkplätze
    Kostenlose Parkplätze
  • High-Speed-Internetzugang
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von insgesamt 206 Gästebewertungen
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Fotogalerie :
Unser reines Nichtraucherhotel bietet einen kürzlich renovierten Frühstücksraum sowie saubere und angenehme Zimmer mit einer Ausstattung, die dafür sorgt, dass Sie sich ganz wie zu Hause fühlen. Jeden Morgen servieren wir ein kostenloses warmes kontinentales Frühstück - der perfekte Start in den Tag. Gönnen Sie sich eine Runde in unserem saisonalen Swimmingpool (im Freien) oder einem Workout in unserem Fitnessstudio. Geschäftsreisende werden die zahlreichen Geschäftsdienste sowie unser kostenloses Business Center mit drahtlosem High-Speed-Internet schätzen.  Unsere gut ausgestatteten Gästezimmer bieten Mikrowelle, Minikühlschrank, Kaffeemaschine, Kabelfernsehen mit HBO® und ESPN®, Haarfön, Radiowecker sowie Bügeleisen und Bügelbrett. Außerdem bieten wir kostenloses drahtloses Internet (Wi-Fi), Wäschereiservice in der Anlage, Valetservice am selben Tag und Weckdienst.  In günstiger Lage ganz in der Nähe der I-20, Ausfahrt 114 South Thomas Road, macht unser Hotel es Ihnen leicht, alles zu erkunden, was die Region Monroe zu bieten hat. Entdecken Sie die Antique Alley in der Innenstadt mit zahlreichen kleinen Geschäften sowie Einkaufsmöglichkeiten, Restaurants und Unterhaltung.  Viele Attraktionen befinden Sich ganz in der Nähe des Best Western Hotels im Westen von Monroe, die Sie sehr wahrscheinlich besuchen möchten. Dazu gehört die bekannte Reality-Show Duck Dynasty, die sich ein paar Meter die Straße hinunter befindet. Zu den weiteren Attraktionen gehören das Ike Hamilton Expo Center, Louisiana Purchase Gardens and Zoo, River Market, das Restaurant "Cotton" des Food Network's "Top Chef"-Gewinners Cody Bahr und die University of Louisiana in Monroe. Auf dem Highland Park Golf Course können Sie eine Partie Golf spielen. Minigolf wird im Mane StreetMini Golf and Games angeboten. Schauen Sie sich im Tinsel Town Theater einen Film an.  Im Best Western West Monroe Inn wird es dem preisbewussten Gast dank des freundlichen Personals an nichts fehlen. Genießen Sie Ihren Aufenthalt!

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Allein/Single Allein/Single 6
Alleinreisende Alleinreisende 9
Familie Familie 84
Geschäftlich Geschäftlich 34
Geschäftsleute Geschäftsleute 40
Geschäftsreisende Geschäftsreisende 48
Paare Paare 42
Reisen mit Freunden Reisen mit Freunden 9
Best Western West Monroe Inn,West Monroe
  • 5
    « Absolutely fantastic! »

    This hotel was amazing!! So nice and clean, everything was just remodeled! The huge breakfast was awesome, and the staff was incredibly friendly! Will definitely be staying here again! We loved our stay!

    « Best Western, West Monroe, LA »

    This hotel has just been renovated and is VERY nice. The staff was also pleasant and attentive. Alex (running the front desk) was particularly helpful and considerate. Breakfast was as good or slightly better than most I've seen at other hotel chains. Would highly recommend it.

    « Very Nice Stay »

    I normally stay at the other BW in Monroe, but booked this hotel by mistake. . . .glad I did! I was assigned a very nice suite next to the pool. The room furnishings are modern and appear fairly new. The room is quite spacious and very clean and comfortable. Check was very quick and the gentleman at the front desk was most courteous. I understand that only the suites have microwaves, but they do have them available on request for other rooms. A little added bonus, they are only a couple of blocks from the famous Duck Commander shop. Would I stay here again? Absolutely without any hesitation.

    « Nice stay here! »

    I booked four rooms for my family to use while in the area for funeral services. We were all happy with the accommodations. Breakfast was free and included waffles, sausage, biscuits, gravy, orange juice, oatmeal, coffee, etc. etc. Just right. Lots of places to eat nearby and lots of retail stores, too. Jason helped me with a smooth check-out. We'll be back!

    « Room is very nice! »

    Got 2 queen rooms & it had sofa bed. Very nice room. Price was $91.75 a night. Pool looks very clean & good full breakfast. Person at front desk very nice. We will be back!! Many Resturant's on Thomas Road. Was very pleased with hotel.

    « Amazing place/Great stay »

    This hotel was great. The newly remodeled rooms were clean and inviting. The beds were comfortable. The location was excellent with quick easy access to I-20, you are minutes from virtually anything you might want to do there. The area was safe. The staff was helpful and kind. All in all I would reccommend this place for any occasion, a get a away vacation, or even if you're just passing through.

    « Different/ honeymoon suite »

    We stayed in the honeymoon suite because it was our option between it and a handicapped room. They said it was newly remolded and it was very pretty but... impractical for "some people". The shower was a massive glass shower (with great water pressure) upon a tiled surface with 3 steps to get to. My only worry is that someone could slip and fall, a little water leaked from the left side. Yes, the water was slightly discolored but its due to the minerals in their water system. They also had a huge Jacuzzi bathtub which we didn't use. Tiny pillows, slept good and overall comfortable.

    « Good Stay »

    Staff was helpful when needed. No Microwave in the room. Beds were a little soft for my back. Small Bathroom. Stayed 2 nights, each night there was people barbecuing outside, they looked like crews that were working in the area, but they were quiet.

    « All the comforts of home! »

    Excellent place to stay rooms were beautiful, clean, comfortable, and quiet. The staff (Jason) was friendly,helpful professional, and very polite. The breakfast was excellent the waffles had toppings strawberries, blueberries, and almonds, oatmeal had brown sugar, raisins, and almonds. they also had bacon,sausage, gravy, eggs, biscuts, fruit,muffins,and more. We loved this hotel which gave us a five star stay. Thanks to Jason and the rest of the staff for a excellent stay.

    « Great Staff/Renovated Rooms »

    My family was here for a weekend get together. We were very pleased with the recently renovated hotel. The rooms were very nicely decorated, comfortable and well equipped. The lobby was inviting and a great place to gather. The hotel is surrounded by plenty of places to eat. When we arrived we were welcomed and checked-in by Jason who was very personable and professional. He provided exceptionally good service including details regarding the hotel and the surrounding area. Jason was very responsive to any questions or requests going out of his way to make sure we had what we needed. Nila made sure everyone had plenty of good food and fresh coffee, and made sure the breakfast area was clean. She greeted us with a smile and made us feel as if we were having breakfast in her home. We would definitely stay there again.

  • 5
    « Excellent Stay! »

    I chose this hotel based on the overall reviews. I have no complaints on my stay. The staff was great, the breakfast was good and i liked the fact that they had a variety. The person who was helping with the breakfast was very nice and courteous. The room was big and clean! I would definitely stay here again.

    « Great Hotel »

    Staff were friendly and the room was great. There was an area with a sofa bed and TV and the king bed was comfortable. I am not exactly why the water there was brown, but I have learned that the water throughout Monroe is brown for some reason. We will be going every 2 weeks and will be staying there for sure. Easy access and there are so many places for dining and shopping near by.

    « Horrible stay »

    Stayed overnight and were quite disappointed with the brown/yellow smelly water coming out of the faucets. After reading other reviews on travel advisor, it became apparent that this was the city water and was safe but the feeling of unclean was instilled in our heads. We couldn't get out quick enough. Many field workers were staying there and the vacation feel we were looking for was not there at all. Would STRONGLY not recommend this hotel! We will next time continue on to Shreveport.

    « Time to get off the road »

    Hotel was in the right place to get off the Highway, out of the weather and be safe. The breakfast was good. I was near the Interstate and easy to get to. Desk clerks were very curteous and it was a pleasant setting. If I pass through there again. I would stop there and enjoy going to Duck Dynasty/

    « Bed slightly hard but great and friendly service. »

    The bed was slightly hard for our taste but the room and staff were way beyond my expecations. Everyone went out their way to treat us nicely and if we are ever back in West Monroe, I would definetly stay here. Thanks, Christy

    « Good room for the price »

    Great little motel Great price Large room and bed with a segregated lounge area with a second tv. Bath room tiny though and smelly water but can't change that. I think when your local water has a sulphur smell maybe a couple of bottles of water would have been nice to brush my teeth with. But good value for money and quite comfy

    « Great Stay »

    Last minute reservation, Jason at the front desk was awesome! Very helpful and Friendly! Great rate, room was fresh and clean and kids loved the pool! We would recommend this location to anyone coming to the area.

    « Great Stay »

    we stayed her for a week during the Junior Beefmaster Breeders Association convention.. rooms were very clean and comfortable... it was close to the roadways but inside the room you didn't hear the road traffic.... staff was very helpful

    « Clean and Nice Rooms!!!!! »

    I travel on a month to month basis for business and at times for leisure. I stayed at this Best Western in the past and it was okay. Now I have to say, this one made the top of my list because of a lot of much needed changes were done especially to the rooms. Everything was smooth. I was greeted by front staff and it was quick, which i liked. The room i got was a suite and it was very clean. I was able to do my work with no problems with the wifi. Breakfast was good especially those waffles.Thanks again.

    « Great Place to Stay »

    I stayed here for one night to tour the Duck Dynasty spots. The outside was OK but when I stepped into the room it was like a different motel. Very nice rooms. I was comfortable and suprised to find a cieling fan which I really love when I sleep. This was a great stay and the staff was very nice. I would gladly stay here again.

  • 4
    « Recently renovated »

    Booked this from the road as we were driving across country. Pulled into the lot and saw it was a former motel and was not excited. However, I was pleasantly surprised. It had recently been renovated and looked good. As a former motel, the room was larger than more modern rooms. We had 2 Queen beds, but enough room for a love seat and table. It also had a fridge and microwave. Add in the pool and it is nice spot for a family. The downside to being a former motel is that the bathroom is small. Plenty of room at the sink, but the toilet and shower are in a very small space. Breakfast was weak - even by BW standards. Muffins were COLD and sausages were cooked through but not browned. Staff was friendly.

    « great location »

    I recommend this Hotel for it is convenient, clean, and has a great staff. Great Breakfast as well. It has Handy Cap rooms which we have to have for the bars in the tub or walk in shower and high toilets with bars around it.

    « Excellent Stay Once Again! »

    I have stayed here before and one thing i like was the consistency with the staff, they always greeted me and always had a friendly face. This time during my stay there were some new breakfast items i enjoyed, the condiments for my waffles, those were really good! Rooms were clean as usual and the pool was great! One thing i did not like was the new sign for best western. I didn't even recognize it since it blended in to everything, go back to the old one!!!! Other than that, my stay was good. Thanks again.

    « DON'T »

    I had made reservations for this hotel three weeks ago using a credit card which was later hacked and I had to replace it. In the confusion, I forgot to notify the hotel. Well, the hotel calls while I am on the road and tells me the previous card will not work. So, I tell them, no problem, let me give you the new card number. Twice wife and I gave the girl the number. Twice she tells us the card is declined. We tell her we are calling the credit card company. We did, absolutely no problem with the card. Call back, three more times trying to get the number to her and to go through. No luck. AND my reservation is summarily cancelled. So, we find a place to pull off and get online and we check the card again. No problem. Now we have to find a new place to spend the night. Which we do, Holiday Inn Express in Shreveport. Use the SAME CARD to make the reservation....NOT ONE PROBLEM. Let me state this carefully so I will not be sued...It seems to me the hotel did not want to wait on my late arrival and so they cancelled my reservation in order to resell the room for a higher price. I DO NOT KNOW THIS, but when we tried to rebook the hotel, it was no longer available online. I did call Best Western Rewards and filed a complaint, however I was told on the phone there was nothing they could do. There is something I can do....I cancelled the other reservation made for this hotel for my return trip. I will take my business elsewhere. It may not make a difference in the scheme of the universe, but I will feel better. I have used Best Western for many years and it is sad that this would happen. We even asked for a manager and were told he had check their machine and it was working fine, but we could not actually speak to them. Something in the back of my mind says I stayed here a few years ago and wrote a very nice review. Well, it has changed and not for the better. This happened Saturday, July 9, 2016 at about 4 in the afternoon CDT.

    « Rewards »

    Nice easy and affordable. Clean but the breakfast lacked. I booked online and did not receive the rewards for Best Western. The parking was okay and easy to get in but a little hard to get out. Rooms were fine and clean with all the extras you would expect. The breakfast was blah but maybe I was expecting to much. The sausage was steamed and looked bad and the gravy was jelled. It is located in a good area for me and I will stay there again.

    « Enjoyable and Comfortable Stay »

    This is a very nice hotel and great location. We enjoyed the breakfast and hours available. Our room was spacious , clean and comfortable. Alex, customer service was excellent, he took care of us.I will keep this hotel in mind when I return to Monroe/West Monroe, LA.

    « Very Nice for the price. »

    I stayed one night. Was nice and would stay again. The only funny thing I have to say is the hair dryer in the room looked like it was from the 70's. LOL. Didn't use it though.. Was right off the Hwy, and next to the Waffle House if you don't want to eat the breakfast.

    « "Convenient and Safe" »

    The room was clean with everything working. The location was very convenient providing easy access to food, shopping, and fuel. The amenities included: free breakfast, free wifi, ceiling fan, refrigerator and an outdoor pool. I am unable to comment on any since I did not use any of either. Also the clerk was very helpful in providing customer service. A quiet and safe stay to be replenished.

    « Duck Commander - Faith, Family and Fireworks »

    Perfect place to stay when we visited Duck Commander for the Faith, Family and Fireworks celebration. Room was clean and quiet for a good night's sleep. Check in and check out was easy and quick. We would definitely choose this hotel again.

    « Okay »

    The room was clean but not as impressive as other hotels we have stayed in. The charge was higher than the other Best Westerns we slept in on this vacation and previous get aways. Staff was friendly but seemed a bit rushed. Breakfast bar was small and unimpressive. Would probably not stay there again

  • 5
    « A Flood of Relief »

    Our house flooded this year. Thousands of us trying to rebuild. This past week; we hit the wall. We really needed a staycation. We reserved a suite and I was truly impressed when we checked in. We were able to check in early and the key pad touch card was super easy to get in and out. Brand new sleeper sofa and flat screen in the seating area. Black and chrome desk chair and a central culinary center greeted us. Fridge, microwave, plenty of storage and a beautiful new bed. The carpet was fresh, pillows fluffed and you could tell that the staff cared about the details. The remote control sanitized and placed in a little cover. If you live in the south; you love a ceiling fan. It was a treat! The pool was Salt Water treated and never had a strong chemical smell. Plenty of pool furniture and a great location tucked away right off the interstate. I travel frequently and you can tell when a place is managed and when a place is owned. The breakfast staff, owners, front desk, and housekeeping made us feel at home. After all; that is what a hotel should be. 24 hours of you feeling at home.

    « Jason »

    Jason - the front desk guy was exceptional. He went above and beyond to help me out with some business that I had to have done that day. He continually worked with me in order to get my stuff taken care of.


    I stayed in two other Best Western hotels--my go-to for many years--during this same trip and both were better values. Hotel policy to charge additional $150, if you want to pay bill in cash. And "non-smoking" room smelled like cigarette smoke. Otherwise, the room was good (except for the cigarette smell), the bed comfortable, breakfast good and well served.

    « Staff »

    I stopped to get a room llast week at this property. Although they were completely booked up due to a large athletic competition, the front desk clerk on duty, Jason, was exceptionally helpful, friendly, professional, and a great representative for the motel and for Best Western. He took time to call other properties in the area until he found a room for me. I am in the W. Monroe area fairly often, and because of Jason, I will always stay at the Best Western there.

    « Visit to Duck Dynasty »

    Hubby and did a little site seeing after dropping son off at SAU for football camp. Traveled to W Monroe after eating at Duck Diner we decided to get lodging and all the motels were full except BW. All they had left was a king size bed costing over 109.00 a night. Hubby told the check in clerk what we could spend and we got the room for much much less. Room size was nice and big. Bed was comfy. The only issues we had was that they had small pillows and the alarm clock kept making noice like it was on the frits. Otherwise a nice place to stay.

    « West Monroe Duck Dynasty Visit »

    My 10 year old son really wanted to visit West Monroe to go to the Duck Dynasty warehouse, he is a big fan of the show. I choose this hotel because of it's close proximity to the warehouse (just down the street). It was also right next door to the doughnut shop the Duck Dynasty guys frequent. The hotel was nice and clean. Has exterior doors and a nice swimming pool area. We didn't have the free breakfast since we decided to hit the doughnut shop next door:) Would stay here again if in the area.

    « Nice stay »

    Comfortable and clean accommodations. Beds were comfortable and the shower was hot with good water pressure. Nice hot breakfast. Left feeling well rested and refreshed. Staff was friendly. Nila and Alex were great. Would happily stay here again on our way through town.

    « Overall good experience »

    Room was clean and comfortable. Bed was comfortable. Breakfast was adequate but they ran out of waffle mix at the time I was ready to eat. Check-in seemed to take an inordinately long time. There were no problems with noise from neighbors or street noise.

    « Went for the weekend »

    My friend got married in this town. It was fairly priced. The rooms were clean. They had a good breakfast selection in the mornings. The food was fresh. The pool was cold but it's ok. The location was convenient for us as its close to restaurants and the highway.

    « Great Hotel (near Duck Dynasty) »

    All the staff is friendly, the room was clean and comfortable. The pool area was clean and the breakfast was good. If you plan to visit, it is about 1/4 mile from Duck Dynasty Store and Willies Duck Diner.

  • 5
    « Enjoyable Stay »

    I really liked my stay here and the people were great. The front desk clerk were polite and efficient when i checked in and out. What i liked most about this hotel was their rooms were big and updated and the breakfast was enjoyable! I will be back again.

    « Alex bailed me out. »

    I was in town for a show and had lost some lyrics for new covers my band was doing. I knew them ok but didn't wanna forget during the show. When a previous customer had jammed the provided printer in the lobby, Alex allowed me to email him the materials I needed and he printed them out on his printer. He didn't have to help and he went far beyond anything I'd expect from hotel customer service representatives and that's saying a lot. I fully recommend this clean spacious hotel. Mark Dodson

    « great place to stay »

    The room was very clean and comfortable. Breakfast was very good. Very convenient to shopping and restaurants. It was a great place to stay as it was close to the places we wanted to visit. We were very satisfied with our stay.

    « Great for whatever you need. »

    It's hard to get 5 stars out of me, but this place is a solid 4. I wouldn't hesitate to stay here again. Great location if you're in the area to visit Duck Commander or eat at Willie's Duck Diner. Very clean, comfy beds. Good pillow choices on your bed. Water pressure was a little lacking for me and a little soft. Don't hesitate to book!

    « Great Stay! »

    We needed several rooms for our disaster relief team. When the online site stated there were not enough rooms, Crystal went above and beyond the call of duty to secure the rooms for us. The rooms were clean, beds comfortable, and breakfast was great! There was a crew painting the outside of the hotel giving it a fresh new look.

    « Alex at the front desk was fantastic! »

    He gave prompt and very kind service. This dude really deserves a raise. We asked for a sheet and he went out of his way to find us a blanket. An extremely kind man with an extremely welcoming attitude. Best front desk worker I have ever dealt with.


    I will begin by reporting the positives about this motel; then I will discuss why I would rather sleep in my car than stay at this motel again. The rooms are very nice and roomy. Our room was very clean. We had two beds, as well as a fold out couch and our baby still had plenty of room to run around. The rooms were attractive and modern. In fact, we travel a great deal and this is one of the nicest rooms we have had. The only complaint I have about the room itself is what they call a queen bed is definitely not a queen, but rather a full. Also, we all hated the tiny pillows. Each bed had four pillows, but they were half sized pillows Now I will report why I would NEVER recommend this motel to anyone. I called in late January to reserve a room for the night of March 15. Within a few days, my husband and I decided to call to book the room for an additional night. My husband witnessed the fact that I called to add an additional night. Also, I spoke to the same guy who completed my original reservation. He even gave me a confirmation number, which was identical to my original confirmation number. It was getting late when we arrived at the motel. My husband ran in, gave him his credit card, and paid the amount without question. The next morning we left to explore the town. When we returned in the early afternoon, our key card did not work. We went to the front desk, where we were told that we reserved the room for one night. I reported that my husband witnessed the fact that I had extended the reservation, I talked to the same man who did my original reservation, and I had a confirmation number. The attendant told me that we could have the same room, but on top of the $109. 38 we originally agreed to and we had paid for the previous night, we would have to pay an additional $10 plus tax because the last 10 rooms cost an additional $10. WHAT KIND OF CROOKED POLICY IS THAT?! Anyhow, I politely told her this displayed poor customer service and I planned to write a review, but I would pay the amount because I could not lose the room. After the attendant realized that I planned to write a poor review, she found a manager. The manager was very polite. Yet, he told us they may not have a room for us, but they were willing to call around to find us another room. Again, I was polite, although I was thoroughly annoyed. HOW ON EARTH COULD SHE HAVE GIVEN ME THE ROOM FOR THE NIGHT AT $10 ADDITIONAL CHARGE, BUT NOW ALL OF THE SUDDEN THERE MAY NOT BE A ROOM FOR US? After making all the points in which I have already reported here, the manager told the attendant to switch room reservations around to make sure that we could keep our original room. This being said, it was obvious that the staff was annoyed, even though we had done nothing wrong. In the end, we were given the same room we had reserved for two nights, but we were required to pay $119.64, even though we reserved the room for $109.38. I HAVE THREE STRONG POINTS OF CRITICISM. FIRST, no one should have been annoyed with us because the mistake was on their end. SECOND, we should not have had to pay more than we made the reservation for. THIRD, charging $10 extra dollars for the last three rooms is a crooked policy. This is some of the absolute worst costumer service I have ever received, which is why this is the worst review I have ever left. IN SHORT, I ABSOLUTELY WOULD NOT RECOMMEND THIS MOTEL!!!!!!! I recognize that people make mistakes. If they would have acknowledged a mistake was made and given us the same room for the original price, I would have written a very positive review. I suspect management will respond in order to refute or downplay my claims. But, I assure you that my entire review is 100% true and I was at no point disrespectful. Yet, I do think it is only fair to point out that the manager may not have been fully aware of how the attendant handled the situation.

    « BMX race »

    We stayed here for 2 nights while we were there for Cajun Nationals!!! Rooms were very clean and the staff was very helpful! The complimentary breakfast was good !! If you have any handicaps ask for the bottom floor it's a older hotel and there is no elevator!!!

    « Nice value »

    This motel offers a nice clean stay with a great friendly staff. The rooms are well kept it offers a nicely kept pool. The area offers many great restaurants and things to do. It is home to Duck Dynasty as well!!!

    « horrible »

    stayed at this motel this weekend with a group of 20 people. we had 5 rooms and everyone of us was very disappointed with the hotel and the staff. mydebit card was charged well over 500.00 when it shouldn't have been charged but for about 205.00. our room was quoted at 89.00 a night and when we got there they informed us that they could not honor their quote and so they added 10.00 per room. the lady i have been dealing with to get my money back is a rude woman that isnt interested at all in helping their customers. parking sucked due to renovations

  • 4
    « Nice stop over »

    Picked because of convenient location to our drive path, this hotel was a very comfortable overnight stop. Renovation is underway, but did not become bothersome while we were there. We loved the room layout.

    « Coming to see duck dynasty »

    we recently came and stayed here. It was a very nice hotel and the rooms was extremely clean. me and my boyfriend will stay again! Breakfast was awesome and all. swimming pool looked nice but definitely too cold for that.

    « Comfortable rooms to rest »

    The rooms are not bad if you are stopping to rest for the night. If you are staying on business, then maybe this place isn't for you. The wireless internet was very intermittent, which made it very difficult to work by computer. I was also disappointed with the tiny bathrooms. I literally had to step into the shower to be able to close the bathroom door.

    « Good Value »

    Value for the money. All the amenities that are required for comfort. Functional not world class. All rooms enter from outside building. Front ground floor rooms are adjacent to pool and could be nosy in the summer. Good breakfast.

    « Almost a 5 »

    For me 4 means definitely would stay again. To get a 5, an exceptional, over and above feature is needed. The staff was good, Chad made a special first impression. The only downside to the room was too hard pillows until we realized that there were choices not just one. When turning into the property (from the nearby interstate) there needs to a better way to enter. The turn is just past the stoplight and not real safe, so beware.

    « Mardi Gras »

    When I walked in the lobby it was clean and very festive. We stayed on the first floor next to the stairs, I was very surprised the noise level was minimal. The room was easy to find and very clean. Only downside the bathroom was very tiny. Above all the stay was great.

    « Friendly,pleasant stay »

    First & foremost,Chad at the front desk was very friendly & knowledgeable. Check-in was quick & stress free,rooms were clean & well kept,as well as the pool & outside grounds. Any type of food you desire,is also within walking distance. Will definitely be staying here next time I'm n town...

    « AG Expo »

    Came into town for the AG expo. We looked at the tripadvisor reviews before booking. This hotel had above average reviews so decided to try it out. Rooms were very spacious and the staff we encountered were friendly. Breakfast was really good especially the strawberry waffles. They also had oatmeal, cereal, eggs, sausage, yogurt, fruit and several other items. We will definitely return to this hotel next time around.

    « Electricians »

    Chad the young man at the front desk had a great attitude. A breath of fresh air after a long drive from Arkansas. He was quick an very helpful. Just because if his warm welcome i would stay here everytime my company is in town. A great location with beautiful rooms.

    « In town for Concert »

    My husband and I stayed at the Best Western. We were in town for the Frank Foster concert. Excellent staff! Rooms were great. Breakfast was wonderful especially the lady who worked there. Only downfall was we had a little bit of trouble finding the hotel entrance.We called the hotel and the desk clerk was very helpful in guiding us. Would definitely come back to this hotel. Thanks Best Western and West Monroe!!

  • 1
    « CAUTION our reservation cancellation was ignored and billed to our card »

    While driving south from our home in Ontario Canada to Tuscon Arizona last month we were held up coming into Memphis which meant we would not be able to make our reserved hotels in Louisiana and Texas. We hesitated making reservations for our road trip as we were aware of the problems we might have if we needed to make changes or cancel reservations, but it was the week before Christmas. The fine print states that, Best Western hotels require 24 hour advance notice of any cancellations. We called and notified the Best Western Hotel in West Monroe LA that we would not be making our Dec 22 reservation and asked that they cancel it for us. We were told that making the cancellation would not be a problem, when we asked for a confirmation number non was given, and unfortunately, we no longer have the name of the person who took our call. A week ago we found that our Visa card had been billed for the full amount of the room ($97.00) and we called to inquire. Crystal at the desk was most courteous and said she would check into the situation and get back to us (we requested and email). Her email, telling us that he charges would not be removed, arrived the following morning. After making several calls asking for the manager (Mr. PATEL), or the "customer service person (Dana), we received another email from Crystal saying how sorry she was, that she understood our concern but it was Mr. Patel's policy to NOT cancel reservations made by telephone - especially reservations booked through Best Westerns main reservations desk. Be warned!

    « Great place to stay! »

    The rooms were spacious and clean, and the front counter staff were very pleasant! The hot breakfast was plentiful and delicious! We were treated like family! Also, it was just a two minute drive down the road to see the Duck Commander store and warehouse! We will be back!

    « Noisy family with several kids above us »

    Not Best Western's fault,but the family with several rambunctious children made our night miserable. Our room was located next to the stair well. The kids ran up and down, and up and down,so much I called the office twice. The lady was very sweet. She called the family twice,but the second time told them that other occupants were complaining also. The room was clean and comfortable,but was unable to bathe or fill our water bottles. Would not have stayed there if we had known about the water. The government says it's safe, she said. LOLOLOLOL,no thanks!!!

    « Nice for an older motel! »

    The location of this Inn is very convenient if you're wanting to eat at Willie's Duck Diner and visit the Duck Commander store. We got a room on the bottom floor and parked less than 15 feet from our room, which was nice and comfy, clean, well decorated and updated (there were some minor repair issues: bathroom door sticks, ceiling repair not completed). It was around $80/ night, which seems a little high, but the convenience of it made it worth it. I also like the sink being outside the toilet/bath room, which gives you more room and privacy. The breakfast room is a small area off the lobby and has your basic items--powdered eggs, link sausage, yogurt, instant oatmeal and grits, cold cereal, bagels, bread, mini cinnamon rolls, and 2 a make-it-yourself waffle irons. Beverages include Community coffee, orange and apple juice, milk, and water (from a water cooler as the tap water here is not good). We liked the vanilla waffle the best (the blueberry waffle mix tasted like imitation blueberry muffin mix). Unfortunately, we had loud neighbors who were watching sports on TV at a high volume late at night, so that made our experience here a little disappointing, so I recommend this Best Western with reservation.

    « Good for a night during travel »

    Overall a good property. No elevator to premium room and really needed an extra blanket which was not provided. Cheap hard pillows only. Probably would select this property again and ask for a blanket but it was just too late to go back down to the office,

    « Good Night Sleep in a Comfortable Room »

    Reservations handled quickly and accurately. Check-in fast and efficient with room ready when we arrived. Comfortable room with sitting area and separate TV. Quiet for a chain motel. Room clean and inviting.

    « Utterly disappointed... »

    I stay in hotels 2-3 nights a week so I've seen a lot. Ive also become a fan of Best Westerns in general...but this one disappointed me. When I travel, I expect a few comforts. Cleanliness, a comfy bed, a tv I can see, good wifi, availability of coffee, and a decent (not necessarily fancy) breakfast. This room was clean, the bed was reasonably comfortable, and the breakfast was satisfactory. If that's all you care about, the hotel is fine. Besides that, the tv stand was broken in the past so the tv was awkwardly mounted on the wall like a cheap hotel. Obviously this was the corner cutting way to handle the situation. (I hate corner cutting, sacrificing service to save a buck). There was no coffee pot in the room. The base was there but no pot with the base. Is that stuff not checked every day? What else is being missed? The worse thing was the wifi didn't work. I can't work without wifi. I went to the front desk and inquired if they were having problems to which my reply was that hers was working just fine. That was it. I looked down at her computer and it was connected to an Ethernet cable, not wifi. This was the deal killer. I stay in Monroe once a month but I won't be back here...

    « Recent Stay »

    Overall great experience. Rooms were clean and the staff are very pleasant. I would recommend this hotel to any of my friends and family. The breakfast was great. The location is good for shopping and restaurants.

    « Very helpful staff »

    Raj, the front desk man, was extremely helpful and patient, going far above what I would have expected in settling a difference between online rate on our phone and on the computer. Both were using, but with different rates. The hotel was in the process of a remodel. The room was clean and the bed was very comfortable.

    « Nice and roomy »

    The rooms are bigger than I expected and modern. Refrigerator, microwave, desk and 2 TVs. The ac unit was quiet and did not blow directly on the bed. The free breakfast is adequate. The staff is friendly. The WiFi was a little slow and dropped a few times in the evening. It seems ok this morning as I am writing this review. The water is discolored and is not great tasting, but it is probably like that in the whole city. The pool & pool area look nice.

  • 4
    « Fine night's stay »

    Front desk man was nice. There is no elevator at this motel. This is an older motel that has newly updated rooms- carpet and furniture was nice. It's nicer than what I typically think of Best Westerns, and we only chose to stay here because of other positive reviews from Tripadvisor. The sheets need to be replaced. They are thinning. The bed and pillows were comfortable. Room was clean. Comfortable night's sleep. A little noise could be heard from the freeway, but nothing that woke us up. The sink area is in the main part of the room. The toilet/ shower area is tiny. Might stay here again or might pay a little more to stay somewhere else.

    « Brown water- Multiple rooms »

    first room sink was plugged and brown water moved to second room. Second room water was also brown water and the quality is questionable. Front desk had bottle water available. to Shower and brush teeth with - go figure!!

    « Great hotel with great service. »

    The Best Western Wm has became my choice of hotel for the Wm/Monroe area. Super clean rooms and environment. Along with a very friendly staff. The complimentary breakfast was hot and fresh. Made my stay as pleasant as possible. By far the best bang for the buck. I will definitely be back and highly recommend this hotel to anyone.

    « Home Away From Home »

    My stay at the Best Western in West Monroe, LA is always pleasant. The rooms are clean, cozy, and nice.(Thanks to Housekeeping) Free internet and continental breakfast is always a plus. Can't forget about the front desk clerk, Jessica who is very polite, accommodating, and makes me feel like I'm "Home Away From Home".

    « Clean and Friendly Hotel »

    I was in town for business and always been pleased with staying at a Best Western. This hotel was great! The staff was very nice and the rooms were very spacious and clean. I had alot of work to get done and was able to get it done peacefully, which was a plus. Definitely will stay here again.

    « Pleased »

    I stay here periodically when I come in to see family. Chad at the front desk was extremely helpful. He sincerely acted like he wanted to be at work and assist me. He added my Best Western points for me and upgraded me to a suite. I didn't even ask for that but he did so. The room was extremely nice and comfortable. Really clean also. Thank you Chad, we'll be back at Christmas..

    « Great Improvement »

    I recently stay here and compared to the last time I had stayed, which was back in July 2012, and i must say it is a BIG difference. I met the new manager and he told me what all he had done. The rooms are updated with nice looking furniture and new carpet. The big plus is all their rooms are NON SMOKING. Also, i know this hotel did not have an elevator and the only room available was upstairs, the staff went out of their way to help me out, great service. Definitely my kind of hotel!

    « Very wonderful stay! »

    We had a great room, very clean. Excellent amenities including free continental breakfast . The staff were very friendly and willing to help us with any concerns we had. Thank you Chad. Also this hotel is very close to the Duck Commander warehouse, only about 3 minutes away.

    « Average »

    This place is average, not great by a long shot. Breakfast wasn't much, same thing every day for three days in a row. Water is discolored out of sink and tub ( light rusty colored) and bathroom is very small. Bed and pillows were ok, A/C didn't cool as well as it should have. Housekeeping were friendly and helpful.

    « Very happy with motel - good value »

    This was by far one of the better Best Westerns that I've stayed at. The motel was clean inside and out. The room was pretty big. The only negative thing for me was the very small and hard pillows. I would definitely stay here again if I ever come through this area again. There is a Sonics close by. More restaurants (fast-food, etc) are on the North side of I-20.

  • 5
    « Wonderful Stay »

    My husband and I stayed here over night. The staff when we arrived was very nice. She greeted us with a smile and was knowledgeable about what was around town. Rooms were very clean. Housekeeping were very pleasant and greeted us when we saw them. Breakfast was excellent, love there blueberry pancakes!! Definitely will stay here again!

    « Excellent Location,Quick checkin,Clean Room..Lots of fast food in walking distance. »

    The room-105 was clean down stairs behind the office.Parking outside your door.Queen bed.36' flat tv.Microwave and refrigerator.Desk,ac-heat ok..Paid $63.82 total one night.No crazy people outside.Walmart across the street,Lots of fast food places to walk too...Breakfast was really nothing.Same old same old..

    « Very Clean Hotel »

    Very nice hotel. I would definately return. Water was aweful but not the hotels fault. Room key required resetting every day. Right down the street from Duck Commander. Located near allot of shopping and close to Downtown.

    « Army Brother »

    We got 3 rooms for the weekend, to visit my brother before he leaves. The staff was very nice, breakfast was hot and anytime something ran out a staff member would quickly refill the item. Very sweet and hospitable staff, making sure our stay was a good one. The manager upgraded our room to a suite and they give military discount, just call the West Monroe hotel DIRECTLY. The rooms are renovated nicely. The only thing I can complain about is the bed wasn't as comfortable as ours. Pool was kept up and the property is literally down the street from Duck Commander and close to all the restaurants including Willy's duck diner

    « Nice place to stay at »

    Stayed here in August. Clean comfortable room, good beds and did not hear much outside noise. Breakfast choices were okay. As others have said hotel is very close to the Duck commander warehouse, Willies Diner and many other restaurants.

    « Re-do of property »

    This hotel is an excellent place to stay on I-20. We often stay here on the way to Texas from Alabama. Hotel has been done over and is very clean and nice! The staff is very accommodating, and the desk clerk at check in was a model of courtesy and friendliness. We give this property a 5-star rating for the price!

    « A nice stay with a few hiccups »

    Overall we were very happy with our stay. We came down with our kids after stopping for one night last winter. They wanted to hang out in West Monroe and do some fishing and hit some of the places they see on Duck Dynasty. West Monroe is a business district and there's a icky smell (don't know if it's the river or a plant), so don't be expecting country settings and plantations. The room fit my husband and I and my three 12 year old triplets nicely. The room was clean and functional. However, the bathroom was camper small! The kids didn't mind it, but my husband and I had to take turns getting the kids out of the room so we could shower and change. We also had to keep asking for towels, only two were put in the room each day, even though they knew there were five of us. It's the little stuff that when you're staying for 3 days starts to annoy you.. We had the double (2 queens) with a pull out sofa (had to go down and gets linens, none were in the room), which was hard to find, there aren't many in West Monroe or Monroe in this price range. The water felt like it had a slime to it, but it could be the chemicals, I don't know. It was okay to shower I suppose, but we used bottled water to drink. When we were in West Monroe earlier in the year I remember the Hilton 's water being the same. The outside garbage cans could stand to be emptied more than once a day in that heat. The pool (saltwater) was very nice and clean until the last day of our stay when they drained it and closed it down. I had very upset kids, and management didn't bat an eye at their distress. Rubbed me wrong. This was the only vacation we could take, and when it's 100+ degrees out in a place like West Monroe, and you're 12, swimming is the vacation. An "I'm sorry" would have gone a long way. Yet, on our second day there some wild, foul mouthed teens not staying at the hotel came to swim and management got rid of them right away, before they hit the pool. I was very grateful, as they made me very uncomfortable and I didn't want to pull my kids away from the water. This location is close to Duck Dynasty, the Louisiana Purchase Zoo, lots of restaurants (a sonic in the parking lot, bdubs and Willie's Duck Diner and 100 more right across the street) and shops, and Kiroli Park (a great place to check out if you're in the area).


Anfahrt zum Hotel ...

alle Richtungen
·Von der Interstate 20: Nehmen Sie die Abfahrt 114, fahren Sie dann nach Süden auf die Thomas Road. Das Best Western West Monroe Inn ist auf der linken Seite.

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