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Floridan Palace Hotel, BW Premier Collection, Tampa

905 N Florida Avenue, 33602-3805, Tampa, United States - Siehe auf einer Karte
Floridan Palace Hotel, BW Premier Collection - Aussenansicht Das Floridan Palace Hotel, BW Premier Collection ist ideal in Tampa Stadtzentrum zu finden. Erleben Sie ein schöner Aufenthalt in der Nähe von alle Sehenswurdigkeiten. Bestpreisgarantie und exklusive Angebote.

Willkommen im Floridan Palace Hotel, BW Premier Collection im Herzen der Innenstadt von Tampa. Dieses 1926 erbaute Hotel mit neunzehn Stockwerken wurde in seine ursprüngliche Pracht zurückversetzt. Genießen Sie urtümlichen Charme mit modernem Komfort Hier erwarten Sie an jeder Ecke exquisiter Service, mondänes Flair und ein Hauch von Luxus. Die feierliche Neueröffnung dieses berühmten Wahrzeichens am 28. Juli 2012 macht das Floridan Hotel erneut zum „Kronjuwel“ der Stadt Tampa. Das Hotel wurde sorgfältig und historisch präzise restauriert, und seine Schönheit und majestätische Statur finden sich auch in dieser neuen Form. Das Floridan Palace Hotel, BW Premier Collection gehört zu den wenigen Hotels der Tampa Bay, die im National Register of Historic Places aufgeführt sind.

BW Premier Collection

Floridan Palace Hotel




Vorteile des Hotels

  • Restaurant
  • Kostenloses kontinentales Frühstück
    Kostenloses kontinentales Frühstück
  • Lounge / Bar
    Lounge / Bar
  • 24 Stunden Rezeption 24
    24 Stunden Rezeption 24
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Bewertung unserer Kunden

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"Good location, perfectly acceptable"

Lindsay N, Florida 08/05/2022

Perfectly smooth 1 night stay for a concert. Easy check in, easy parking. We were on the 14th floor. Room was large and very clean but basic. Mini fridge. Mattress was fine, nothing to write home about. No pool or outdoor space. This old hotel has some Shining Vibes, the lobby was really pretty, especially the ornate ceiling. We enjoyed that they left old details intact like the mail shoot. Also the fastest elevator I've ever been in. Like seriously we were on the 14th floor and my husband and I didn't even have enough time to get handsy on the way up. Breakfast was fine. They offer fruit infused water in the lobby which I like but they need to muddle the berries when they do that lol Good price, would stay again.

"Historic flop"

User 02/05/2022

Let me start off by saying the Lobby, ballroom, lounge are absolutely breathtaking. It truly feels like you're stepping back in time!! Unfortunately that's where the beauty ended. The room was very spacious but had so many flaws. The door was broke so it wouldn't lock, both phones did not work in the room so it made it nearly impossible to get assistance, the ironing board leg was broken, so trying to get ready for a charity event that my husband and I was attending was a challenge. The biggest problem/concern was the floor in the room was so uneven!! Talk about a hazard!! We tripped more times than we can count!! I'm shocked that no one has fallen and sued!! When front desk was noticed we were informed all the guest room floors are uneven… unbelievable!! It was nearly impossible to sleep due to a loud jackhammering noise that we heard in the room. Lastly, housekeeping needs to understand checkout time is at 11, not beforehand. I found it very rude to get a knock on the door at 9am asking if we were leaving. As I was walking out of the room for breakfast I was asked again if I was leaving, and again another knock on the door at 10:30. I really wanted to love the hotel but the rooms need a lot of work. If they put as much attention to detail as they did the common areas, the hotel would be top notch.

Adam Schaffer, Guest Services / Front Office at Floridan Palace Hotel, BW Premier Collection, responded to this review
Good evening teeliddles, Thank you for taking the time out of your day to respond to one of our surveys. Your feedback is much appreciated and we truly value your response! Thank you for staying at the Floridan Palace. We strive to exceed our guest expectations and I want to apologize if anything about your visit was less than exceptional. I sincerely apologize about the issues in your room, the noise from outside and housekeeping knocking before checkout time. We are addressing these concerns immediately. I also apologize about our front desk agent as all of our rooms do not have uneven floors. And we are looking into your room issues. Of course, this is certainly not the way we want you to remember your experience and I can assure you that we take your comments and concerns regarding your room and the hotel very seriously. I hope that we will have the pleasure of having you as our guest in the future. Please do not hesitate to reach out to the Front Desk manager if you make a booking with us, as we would like to make sure your experience is flawless upon your return! We look forward to hearing from you and thank you once again for sharing your experience with us.

"Florida holiday"

Johnford749, Isle of Wight, United Kingdom 29/04/2022

My wife and i stayed 2 nights at the Floridian Palace. Nice looking building which must have been very classy in its day. Room was clean but very dated. Bathroom had a shallow bath and a shower connected to the taps with a plastic curtain. Breakfast was overcooked scrambled egg, cold sausage and toast and jam, no butter or spread. served on paper plates with plastic cutlery.I asked for butter for the toast on both mornings and was told they had run out.£161.00 per night. Including parking. All the staff were good but we would not recommend.

Adam Schaffer, Guest Services / Front Office at Floridan Palace Hotel, BW Premier Collection, responded to this review
Hello Johnford749, Thank you for taking the time out of your day to respond to one of our surveys. Your feedback is much appreciated and we truly value your response! Thank you for staying at the Floridan Palace. We strive to exceed our guest expectations and I want to apologize if anything about your visit was less than exceptional. I sincerely apologize about breakfast and want you to know we are addressing your concerns immediately. Of course, this is certainly not the way we want you to remember your experience and I can assure you that we take your comments and concerns regarding your room and the hotel very seriously. I hope that we will have the pleasure of having you as our guest in the future. Please do not hesitate to reach out to me if you make a booking with us, as I would like to make sure your experience is flawless upon your return! I look forward to hearing from you and thank you once again for sharing your experience with us.

"Great customer service"

User 28/04/2022

I am beyond satisfied with the level of professionalism displayed by Nicolas C. I observed his interaction with other guests who were ahead of me. When it was my turn, Nicolas C was knowledgeable and able to quickly fix the issue with my reservation. I felt valued as he gave his full attention to my problem. I am truly satisfied and look forward to staying at your hotel in the future.

Adam Schaffer, Guest Services / Front Office at Floridan Palace Hotel, BW Premier Collection, responded to this review
Hello tamarakayt, Thank you for taking the time out of your day to respond to one of our surveys. Your feedback is much appreciated and we truly value your response! Thank you for staying at the Floridan Palace. We strive to exceed our guest expectations and want to thank you for the kind words. We will pass this on to Nicolas. I hope that we will have the pleasure of having you as our guest in the future. Please do not hesitate to reach out to me if you make a booking with us, as I would like to make sure your experience is flawless upon your return! I look forward to hearing from you and thank you once again for sharing your experience with us.

"Good stay"

gunner187, London, United Kingdom 27/04/2022

Stayed here for one night. The hotel has a great feel to it, with decent sized rooms. The price is also reasonable. It is also centrally located within lots of restaurants and shops. My only gripes were that the breakfast was mush and really could do with improving and the elevator makes a pinging sound on its way up/down when it passes every floor.

"Comfortable stay"

User 25/04/2022

The hotel is great, the rooms are very nice. I would have liked it if there was a microwave available, but everything else was excellent. There was a safe, the refrigerator was cold. The bathroom was updated. Parking is not the greatest. You pay for parking and there are 2 lots, but the first lot is small, and the second lot is not well maintained. The last night of my stay, there was no parking available on either lot. All in all, the stay was good.

"Nicolas was a pleasure"

User 22/04/2022

Nicholas was great he was the man at the front desk when I first walk in he was without a doubt the best employee the kind that's willing to go above and beyond If you are staying here I would ask for him. He was GREAT one of the main reasons I'll be staying here again !!

"Historic Hotel"

suzannelaz68, Lake Mary, Florida 20/04/2022

Let me start by saying I love to stay in historic hotels, they are unique and sometimes quirky. However, this hotel is well . . . the lobby is gorgeous and the ceiling in the lobby is beautiful. The front desk staff was not friendly nor welcoming, I felt like I was bothering them to check in. There are three elevators and only two of them worked. The elevators are small again to be expected at a 1925 historic hotel, however, I would expect all the elevators to work. The room was absolutely breathtaking, the view of the parking lot was a roll of the dice. The parking was in a very small lot with a fence around it where once you parked your vehicle you didn't want to leave because it was too tight to get out with the other cars and trucks parked. Parking price was outrageous to be across from a bus stop where the homeless hang out. The last major issue was when we were loading up on our last day our key card stopped working for our room at 10:30 even though check out was 11. When we went to complain there was another couple having the same issue. This would be a great experience and hotel if a few things were fixed.

"Good location"

978Gourmet, Luxembourg City, Luxembourg 15/04/2022

The location to walk at the riverside is very good.Gor parking you must pay extra 22 USD /night.The rooms are nice and clean.The breakfast is a little bit poor and a lot of plastic.An average hotel for a not cheap price..

"Historic Art Deco, Good Location, Firm Beds"

nuplases, Georgia 14/04/2022

Felt like we walked into the Gatsby movie. Beautiful lobby, ballroom, etc on bottom public levels. Walking distance to Riverwalk, Arena, shops, and eats. Clean room, but firm beds. TV broadcasted mostly 70s reruns, old gameshows, and news. Hot breakfast included make your own waffles, but eggs were fake, powdery, and bland. Closest thing to gluten-free was instant oatmeal. I would stay again. We walked everywhere, weren't in hotel much, slept okay on firm beds, and felt transported to the 20s when we were in the lobby areas. Fun diversion for a weekend.

"Fantastic hotel"

User 05/04/2022

I loved this hotel so much. It has so much history and detail! The location is great -- was able to walk to so many places. The staff was so nice. Our room was spacious and had so much character. Will stay here again for sure!!!

"Don't go! Unless you like sleeping on a box spring!"

User 22/03/2022

This was possibly the worst hotel I have ever stayed at. When we got to the room, the bed looked like it was missing the mattress . The pictures show a big comfy bed. It looked and felt like a box spring. When we sat in the bed the sheets were damp. We called down, and they said they would have someone take care of it. A person came and handed us sheets. He said it was not his place to change them. The water took 20 minutes to get Luke warm. When I asked about the beds the first morning they said they were all hard! Well if you know they are hard and people complain fix it! The last morning we had to hurry and evacuate, why I don't know they have know explanation. The bar made the worst drinks I have ever had. The bar tender had absolutely no experience. But at least she admitted she just started! Give your staff training. I have no interest in ever coming back! Your hotel looks like it has potential, but you need to get it together! I would also bring back the mattresses you rented for the pictures! Everyone I spoke to says they were the worst!


User 20/03/2022

We stayed there to attend a concert. The hotel is beautiful but in need of an update. We were given a room on the 14th floor. When we got to the room the key cards did not work. So waited for elevator again, back down to the front desk and the receptionist said "did you try to double up the key card." The locks are old she said. What? Never heard of this. She came up to the room to show us how to put both cards in the lock at the same time. Well, her trick did not work. Our key cards had obviously not been programmed correctly. They sent someone up with new keys. When we finally got in the room, we received a call, "can you come to the front desk, your credit card didn't swipe correctly, huh, why didn't you figure this out when we checked in? Another wait for the elevator and trip to front desk to straighten that out. The next morning during checkout time, only 1 of the 3 elevators was working. After waiting 30 minutes for an open elevator car, we gave up and hauled our luggage down 14 flights of stairs. After we got in the car, we realized we left a shirt and garmet bag in the room, so we called the hotel. They sent a staff member up to the room to check for it. They told us there was nothing left in the room. How is that possible, we checked out 15 minutes ago. We will never stay there again, awful experience with the staff and the whole facility needs updating.

"Exceeded expectations"

GatorKenD, Gainesville, FL 12/03/2022

The Floridan Palace Hotel deserves way better than the 3.8 stars is has as of 3/12/22. I'm guessing that bad reviews that are old and not reflective of what's going on today are dragging down its score. Part of me hates to inflate the guest score too much... I don't want to have to compete with y'all next time I want to stay here! This place was charming. My room was nicely decorated and clean. Staff were friendly and helpful. The location was excellent. I was looking for a room that was less than a mile from Amalie Arena. There were shopping amenities (drug store, theater, coffee shops, restaurants) within a couple blocks of the hotel. I think the price was an exceptional value, so much so that I was ready to tolerate a 3.8* experience. What a nice surprise. I will be back!

"Stepping back in time"

User 10/03/2022

The newly refurbished hotel in downtown Tampa will bring you back the Roaring 20's with its gorgeous lobby, setting areas and mezzanine overlooking beautiful chandeliers and painted cherubs. You will be just a few minutes walk from many bars, restaurants, museums and even Tampa's popular RIverwalk. You will return from your day to spacious and comfortable rooms with giant , beautifuly decorated windows many with spectacular views. The restaurant and bar on the ground floor are now reopened as well.

"Everything I hoped it would be!"

User 08/03/2022

I've lived in the area all my life and have always wanted to stay in this historic hotel. I'm so glad I finally did! Everything was so beautiful, clean and economical. The staff was very accommodating and approachable.

"To say this place was dated in an understatement"

alsupremo, Toronto, Canada 07/03/2022

Positive, not noisy and comfortable mattress. Otherwise Dreadful. Sheets were worn, old woman's hair tie found on bottom sheet. Very old thin blanket.Old phone, all outlets old. Breakfast just carbs. Bacon tray empty, said all gone at 9.30 am but when I said it was also empty at 8.20 said we filled it up a few times. Felt like I was a refugee camp fighting for food. Food just open for all to touch. Syrup in uncovered gravy boat handled by hundreds. Generally not very hygienic

"Customer Service"

Wastedtime62, Weehawken, NJ 05/03/2022

Floridan Palace Hotel is a historic hotel with close proximity to local events. The front desk service from Nick was greatly appreciated. New to the area of downtown Tampa, Nick guided us to an amazing time. Thanks again

"Nice building, good location, poor amenities,"

joshk21, Orange Lake, Florida 03/03/2022

The building itself is lovely. The furniture in the room and the wood in the elevators is from another time. They don't decorate hotels like this anymore. It's very much from a hundred years ago. That was okay, but I expected amenities from this century. I called while on the road to ask about upgrading to a suite. I had to call three times until finally someone picked up with a working telephone. The first two times it wasn't possible to hear the other person. Third time's a charm. But when I ask the person about upgrading she told me I would have to pay $50 fee for checking in early. I never mentioned checking in early I only wanted to upgrade. When I got to the hotel they were glad to let me upgrade, however the suite I picked had a lousy View of the interstate. When I asked about moving to something with a better view nothing was available. I think the front desk was more interested in the big dollars for the suite than providing what I really wanted. I didn't see anywhere to charge electronic devices. The suite we stayed in was in good repair, but it appeared as if it had not been cleaned in a while. One of the televisions in the room was covered with a thick layer of dust. There was no cable TV. All they offered was over-the-air channels. No ESPN, no CNN, religious religious and shop-at-home networks. Even Motel 6 has cable TV. This place is supposed to be a palace? I don't think so. I asked about purchasing some aspirin. I was told the closest place would be four blocks away. Even little boutique hotels have a corner where they sell things like aspirin and shaving cream. Evidently not here although they would have the space to do so. Overall I would rate this as a two-star hotel.

"Hidden gem"

User 28/02/2022

When booking our trip to Tampa, my partner and I had been cancelled on through Airbnb and the lazy minute, so we were in a bind. We quickly discovered Floridian palace, and gave it a try. They were able to check us in right away. The room was comfortable and had character. The staff was very friendly and i highly recommend this hotel. Special shout-out to Donna in the bar and Nicole at the front desk. Very kind people who made our trip enjoyable.

"Amazing Staff"

User 27/02/2022

I am so delighted to share my experience at Floridan Palace Hotel. It started the moment my Brother and I walked in. Mo at the front desk was so Friendly and Amazing. Jordan and Pippin were also amazing. Jordan, thank you so much for helping my Brother with his Boarding Pass, You Rock. Then there was Terra and Donna at the Bar. Two amazing ladies that were very attentive, Friendly and great sense of Humor. Our Rooms were beautiful, clean and spacious. Actually every Staff member that we came in contact with were so nice and eager to help. Thank you all so much for a wonderful experience. Stay Safe and Healthy! Emmie and Frank!


User 27/02/2022

I was so skeptical of reserving a room at this location because of the reviews regarding the temperature of the water for the shower. However, I am glad that I decided to take a chance. The ambience of the building was so


User 25/02/2022

First time here at the floridan , Had a nice stay at the floridan , just want to say how helpful Nick it's people like Nick that make your trip comfortable. Appreciate your help, Thank you Nick your the man Scarabaggios

"Charm with a capital "C""

DonzieJ, Atlanta, Georgia 24/02/2022

First, let me get it out of way that ice was only available at the front desk and they didn't clean my room until very late in the afternoon. On to the good stuff. Excellent, attentive staff (except the middle-aged man at the front desk at 5am - he was terribly indifferent), well-done ornate décor reminiscent of 1940's glamor and a simple but delicious hot breakfast while the cost of the room was very reasonable. Only issue is that downtown Tampa is a ghost town and feels a bit sketchy after dark.

"Beautiful Classic Hotel with service which matches its grandeur."

Drewman07, Oyster Bay, New York 23/02/2022

We stayed for an overnight after attending the wedding. The room we had was a corner suite, and it was spacious and comfortable. The bed was fantastically comfortable. Breakfast the following morning was very good, and there is plenty of room to spread out while eating. The restored Crystal Ballroom is absolutely beautiful, and the lobby is expansive and comfortable. You have to pay for parking and the lot adjacent to the hotel can get full late in the evening, though there are other nearby lots to use. It is within walking distance of the riverwalk and the art museum, as well as two colleges. We had a beautiful stay in this classic hotel.

"Cool historic hotel - simple and cost effective."

BeachLover2417, ft lauderdale 20/02/2022

Solid hotel in downtown tampa. Historic building with a old school feel. It is owned by best western so the place is well run. Request an upper level room. Free breakfast is solid - sausage, waffles, coffee, cereal, juices. Parking is 22 per day amd next to the hotel. Solid option if you want a simple and affordable hotel downtown.

"Pretty and well centered"

User 18/02/2022

The hotel is very pretty. The rooms are spacious. Our shower didn't work, but they fixed it within minutes. The staff was very friendly and worked with us. We rented 2 rooms and they were able to keep us together. Not a lot of channel selection on the TVs.

"Extremely well can't wait to visit again"

User 13/02/2022

Nicholas Has marvelous customer service. This gentleman at the hotel handle his job with elegance every step of the way . I never felt more welcome to be at a hotel till today it was Valentine's Day and he went above and beyond my expectations Thank you Nicholas

"I felt like Royalty at this Landmark Hotel"

User 06/02/2022

It was like stepping back in time when elegance and excellent customer service was given to an elderly lady traveling alone, Rhonda, the hotel manager took care of me like royalty. I will never forget her thoughtfulness. I will also recommend this wonderful Downtown Hotel to all my family and friends.

"Come for the History, Stay for the Sapphire"

Daniel G, Venice, Florida 05/02/2022

A truly gorgeous, ornate, historic hotel with the sweet spirit and comfort of home. Check plus to the front desk. Very kind, efficient and welcoming. I've stayed in so many hotels across the country and most fail to realize the most important feature is not a refurbished staircase or a chandelier, but the folks giving it all, every single day to ensure the EXPERIENCE is top shelf. Nowhere does that hit as hard as it does when you step into the hotel's Sapphire Bar. Need your mood lifted? Your heart need to see legit smiles and laughter? The two best bartenders, and dare I say people, work in the Sapphire - Terra and Donna. Easy going, quick to throw out a one liner to make you smile, quicker to supremely get a perfect Old Fashioned or Bloody Mary in front of you, and lightning fast to turn any apprehensiveness you have to being right at home with two people that feel like longtime friends! These two are a breath of fresh air, kind of like biting into a York Peppermint Pattie. Hotels these days are filled with 'Lot Lizards' and people who have been there 'For a Minute' - If you don't want that, stay at the Floridian, not for the ornate or historic, stay for the Sapphire, or more specifically the truly spectacular Terra and Donna. True gems as rare as blue sea glass. Tip them very well. They deserve it. They are the ones that make this spot home. I'd pop my own rib out to be back there today! I'm already planning my return visit. You should too.

"Good Hotel, Great Bah!"

SBCrafty, Boston, Massachusetts 04/02/2022

The hotel itself was definitely solid and as described. Hotel staff were all quite friendly and accommodating. Stars of the show, however, were found in the hotel restaurant and bar. I won't say I visited every bar in Tampa (although, Lord knows I tried) but by far the friendliest, most engaging and gregarious bartenders I encountered were right here at the hotel. Do not visit here without stopping in for your favorite beverage and a cup of sunshine served by Donna and Terra!

"Historic hotel with updates"

lovetotravel649, Bradenton, Florida 01/02/2022

This is an old, old hotel that has been updated to include the necessities of today. The decor has the feeling of a old but very clean hotel. The staff is friendly and helpful. The breakfast seemed to be a step up from powdered eggs in most BW during Covid restrictions. It was a very pleasant stay in downtown and within walking distance of the Riverwalk.

"Great historic hotel with great location!"

FrankC2694, New Port Richey, Florida 01/02/2022

Super cool elegant hotel with great location. Lobby was amazing with vintage and historic feel. Our room was a corner room and was huge with a very nice bathroom and shower. Perfect stumbling distance to participate in the Gasparila party! Elevators were terribly slow, room temperature was difficult to control, parking was $22 per night and drinks at the bar were silly expensive.

"Nick and Jarmane were fantastic"

igora08, Seattle, Washington 31/01/2022

The hotel is a bit older (e.g., phone booths on each floor), but it is a great value for money. The front desk staff though were EXTREMELY welcoming and definitely made a previously hectic trip much easier for us. Highly recommend due to the service from Nick and Jarmane.

"Beyond Expectations"

lmsgoofy, Lutz, Florida 30/01/2022

Not only is the Floridan Hotel beautiful and historical, the staff was welcoming and the service from Nick and Angelica was above expectations. We were helped by other staff members as well upon entering the reception area. Ice buckets were filled and the staff serving the amazing variety at the hot breakfast was very accommodating as well! The late hours of the times the hot breakfast were served was also a bonus!

"Floridian Palace- rich in history and hospitality"

Sherpa27232248162, Tampa, Florida 29/01/2022

Jordan is hands-down the nicest, sweetest, very attentive person upfront . Jordan helped us with everything- parking, fresh blankets, and navigation. We could not have asked for a better host and place to stay during our endeavors in Tampa. Staying here at Floridian during Gasparilla 2022 was that much better thanks to Jordan. Thank you Jordan and staff for making our stay memorable.

"Floridian hotel"

User 23/01/2022

Great service!! Angelica and Nicholas at the front desk were amazing and accommodating. We messed up our booking and they fixed no questions asked!!!! We received a complementary bottle of wine and a wonderful staycation. We have stayed at the Floridian mutiple times over the last 10 years, anniversaries ect but this by far was the best stay out of all of them. The bar was just reopened due to covid, it was clean, fast service and fun staff. The Floridian hotel is doing it right, best stay and customer service in downtown Tampa. Thanks a million for a great experience. The Wilsons

"90th Birthday Party Event"

sherryc356, Tampa, Florida 22/01/2022

We held our mother's 90th Birthday Party Event at this hotel on January 8, 2022. The hotel staff was very friendly, polite and efficient. They commented that there rooms were nice and comfortable. The food was supplied by the hotel new chef. We had seared chicken breast and grill porkchops served to our guest. The chef cook two very delicious plates of food. I would say the grilled pork chop was my favorite and tasted just as good as a high end steak. I would definetly recommend giving this hotel consideration when planning an important event.

"Best Hotel Experience"

User 21/01/2022

Called several times, phone was answered each time, polite and professional. Upon our arrival we called for parking info which was relayed with charm and enthusiasm. I approached the front desk and was watmly greated by Nicholas who introduced me to the rest of front staff Angelica and Jermaine. Nicholas was very engaging, friendly and treated me like a long lost friend. Once I checked in Nick assisted with showing me where the luggage carts were located and explained to my eife where parking on site was located. After being treated so warmly and the warmth we were treated with along with other guest checking in my wife and I extender our stay. This is in pure thanks to the overall treatment that Nicholas showed us. Thank you again.

"Should be condemned"

User 20/01/2022

One of the worst hotels I have ever stayed in. Other than a couple of cool historic features, this hotel is not fit to house guests. The hotel has the worst smell, a combination of mold and halitosis, it's quite shocking when you first enter. Staff was hit or miss, they don't follow instructions. The issues in my room (both phones broken, no drain stopper in sink, only hot water available in sink) were not fixed despite numerous requests Blood stains on the wall in the bathroom. No cleaning done underneath or around the bed. Bed is comparable to sleeping on the floor. No comforter provided, only top sheet and old blanket from the closet. Do yourself a favor and pay the extra $80 per night to stay somewhere livable.

"Too old, too decrepit, too dysfunctional to accommodate guests"

User 13/01/2022

Blessed with impressive architectural details thehotel is stuck in the 1950s: dry rot on window sills, single pane windows let every street noise in, no hot water in the mornings, snail internet service, bathrooms run down by heavy and decades of use, restaurant closed, the breakfast ‚ buffet‘ a very sad plastic plate, styrofoam cup affair. No mask wearing by staff. Staff is very nice, but helpless ( „the manager is gone snd i just work the front desk“). The $15.00 chicken sandwich is made from canned chicken. Many improvements are necessary to justify the rate.

"Stay elsewhere"

383tennessee, Memphis, Tennessee 13/01/2022

No waters on site. Was told to go across the street to Domino's Pizza to buy water. There was no hot water in the morning for a shower and the bed felt like hard cardboard. The building itself and the decor is very nice but it is certainly not an upscale hotel like advertised.

"Customer service"

User 11/01/2022

The customer service at this location is top notch. I previously have written a review on another platform about my previous stay here, all the staff here is fantastic! But, I'd like to specifically acknowledge Jarmaine, Nicholas & Jordan for going above and beyond with their customer service with me on this current trip. Thank you!

"Great Experience"

User 09/01/2022

In town for a funeral and the staff was so caring. The property is so beautiful. I absolutely love the vintage furnishings in the rooms and all around the hotel. I was greeted by multiple staff members, the front desk thanked me for my membership with Best western. Angelica was super sweet and helpful, she looked up directions for me and gave me a few recommendations for restaurants near by. The manager Nicholas clearly cares a lot about his property and staff, he was very friendly and got me a few extra shampoos. Breakfast was tasty and I loved my king suite. Would definitely recommend this hotel to anyone staying in Tampa, and it was only a five minute Uber from the airport.

"Helped my grandmother when she needed it"

User 08/01/2022

Nick, Jarmaine & Angelica went above and beyond for us. My grandmother had her 90th birthday today and we celebrated in the hotel ballroom. Her eyesight (as well as her two sisters with her) is failing and they needed more light in the room to see each other. I asked if there was anything they could do at the front desk and they gave up their own office lamp for them. That is excellent service and I sincerely appreciate it. Thank you so much. Doyle Family


User 06/01/2022

The worst place of staying and employment. The management is horrible, rude and all their care is to get praised for them self while they leave their employees to cover their crumbs. Understaffed and everything brakes easily. Elevators don't work, termites, mold and no hot water. Undercooked food and long line. Never appreciate anyone as long as they get themselves cover. Don't stay too here. Tampa has so much more Jams to offer. The way the employees are treated is horrible unless it's family. They would do anything to take the stage from you when you help people and even leave you high and dry with minimum employment on your shifts.

"Downtown Tampa"

stevebyerly, Cocoa Beach, Florida, USA 04/01/2022

Great location central to all of downtown Tampa, just needs a little more maintenance and housekeeping effort. While we were there the elevator was not working well. When it did work, it was great. There's no ice unless you go to the front desk!

"Exceeded my Expectations. At this Hotel the customer is priority #1"

jdees2022, Dallas, Texas 02/01/2022

All my interactions with the staff at the hotel made me feel important as a guest From check in to checkout I was pleased with their service. Thanks you to the whole team. This hotel is a must to stay at in the Downtown Tampa Area. I also herd of some upgrades they'll have by next year. I'm interested to plan another visit to the city. Thanks Chrystal, Vashawn , David, Angelica. Some of the names I remember.

"Not worth the price"

User 02/01/2022

No bulbs in the lights, odor, no comforter on bed, safe did not work, no TV remote, bed hard as a rock we left at 6 am New Years Day because we were miserable would have been cheaper to Uber home since we are locals.

"Wonderfully bonkers historic hotel."

nedwob53, Yalding, United Kingdom 30/12/2021

A genuine historical gem of a hotel, with a jaw dropping lobby and packed full of original furniture and features. The whole thing is wonderfully bonkers and it has an old world last days of the Raj feel to it. The staff are an eclectic mix, stoically polite and helpful yet not able to get things to work quite as they should. The clientele aren't sure if they're staying at Fawlty Towers or The Ritz. Nevertheless it's a great place to stay for a few days and if they iron out the issues then expect prices to rise. Recommended.

"Beyond Basic and Add on Parking"

MonicaEsqTX, Dallas, Texas 29/12/2021

I had limited expectations for a 'classic' Florida hotel, but was even more disappointed by an undisclosed parking fee of $22 a night (ma'am this is downtown). Downtown is sketchy after sunset and no reason for $22 a night add on other than gouging. The rooms have a bed as hard and uncomfortable as a prison bunk - just sheets, no shams or frills here. Shop around folks, there is certainly better.


User 21/12/2021

This hotel is SPECTACULAR!!! From the moment I stepped into the lobby I received an "ultra warm" greeting from Elena who treated me like royalty! The lobby and room were both STUNNING!! I absolutely loved the nostalgic, "Humphrey Bogart film-ish" feel! The beauty and cleanliness of the hotel coupled with Elena's and Vashawn's professional and friendly service makes the Floridan Palace a touch of "Heaven on earth"!!

"Gorgeous hotel!"

jaimerovendro, Port Saint Lucie, Florida 21/12/2021

Overall, this is a gorgeous hotel. Our only complaint was that the breakfast was a little skimpy and there was no top sheet on the bed. Also, there appears to be a homeless camp across the street, but they were quiet and didn't cause any problems.

"Anniversary get away"

Lv0gt, Lakeland, Florida 20/12/2021

Angelica at front desk is an exceptional employee. all staff very friendly. Breakfast needs improvement. Thank you for the wine! It was a very nice surprise for our Anniversary. Hotel is beautiful, glad they are keeping it at the originial grandure. Very close to Tampa General, plus for dr visit. Bed was a little firm, but not terrible.

"A Diamond In The Rough"

User 18/12/2021

My buddy and I stayed at this hotel for six nights. The stay was amazing from check-in to check-out. Warm greetings were received by the staff at the front desk. Crystal and Angelica are Super Cool and friendly. They saw to all of our needs without hesitation; in addition, helped me in celebration of my buddies birthday. (THANK YOU SO MUCH Crystal and Angelica!!!) This hotel was one of the more affordable hotels at the time of reservations, but do not let the price fool you. It is an older building, but well maintained. The real wood trimming is beautiful. The lobby is amazing, like stepping back into the 1920s... There is a workout facility, bar and a lot of room for work, for those of us that work remotely, in the lobby/dinning area. The rooms are clean, plenty of hot water during showers and great water pressure. The beds are springy, but still received a good night sleep each night. The hotel is centrally located in the heart of downtown Tampa. Plenty of restaurants and bars within the surrounding blocks, a five minute walk to the river walk and a short walk (20 min) to Ybor City (great party spot). Tampa is a good party, especially being that most bars close at 03:00 hrs. It is easy to get to the hotel from the airport, take the #30 bus to downtown; and it is only $2 compared to an Uber which is approximately $35. And easy to get to the football stadium, take the #7 bus ($2). Public transportation is convenient from the hotel, to most anywhere in Tamps. Overall, this is the hidden gem that you put on your "Favorites" List.

"Amazing Visit"

User 15/12/2021

Spent two nights at this wonderful downtown hotel - the staff were amazing - A special shout out to Angelica at the Front Desk - I had a couple of issues which she rectified on the spot - I would definitely stay here again if I visit Tampa in the near future - classy hotel

"Superb customer service in a very historic hotel!"

User 10/12/2021

I had the privilege of getting a group reservation for my company. It was a last minute business meeting and I knew finding a hotel for our group wasn't going to be easy. Luckily, Crystal and Anjelica work at the Floridan Palace because they went above and beyond to make our stay comfortable, convenient, and issue free! They even helped us book a reservation for all of us at the very cool Colombia restaurant with less than 24 hours notice! I cannot thank them enough for providing us an excellent stay! We will be back and we highly recommend others stay here for their group meetings as well!

"Great Stay"

greyttraveler, Tulsa, Oklahoma 10/12/2021

A wonderful old, ornate hotel in downtown Tampa. We loved our room, and the nostalgia of the hotel in general. The staff, in all areas of the hotel, were very nice, friendly, and customer oriented. The night we stayed several events were going on in downtown. We liked that we were able to park at the hotel and walk to dinner as well as The Tampa Theater. And yes, the beds are firm, but we found them very comfortable.

"Classic Historic building with Great Hotel services"

Terry C, Blaine, United States 22/11/2021

This is not your usual Best Western. This is a classic restored piece of Tampa History. Its a beautiful building from the 30/40's... Run by the Best Western Company. A must stay when coming to Tampa. Rates are good . The area has great bars and Restaurants. If you want an urban weekend this is the place.

"Nice room"

bullfrog4691, Land O Lakes, Florida 18/11/2021

The room was nice and clean and fully remodeled and up-to-date. It was quiet and we were able to rest peacefully after the hockey game.We were surprised at the bar a restaurant was not open. Apparently hotel is going through an owner change

"Beautiful, historic, spacious"

inhispeace1427, Alabama 09/11/2021

The Floridan Palace is beautiful! Staff was amazing and extremely attentive. I asked for additional items twice and never had to wait, as they promptly delivered to our room. Rooms are large, clean and very quiet. No folks running around making noise all night here!

"Vintage, cozy and well-kept hotel"

Olivia P, New Jersey 30/10/2021

A stylish and vintage hotel with a lovely palace-like lobby. We liked our room on the 18th floor with a king size bed. We stayed one day (Rolling Stones concert) so can't appreciate the housekeeping service, but our room was extremely clean and had all the necessary accessories.

"Tampa's Best Kept Secret!"

kobPB, Florida 07/09/2021

We've stayed on River walk, off and nearby bay sites too and this hotel is the best value for the location! The decor and architecture are stunning, the staff was amazing and service far exceeded any we've received elsewhere since the pandemic started! KUDOS TO ALL!!!! And although the restaurant and bar were closed, you can easily walk or uber nearby. If you love new and flashy not for you, but if you love clean, spacious and beautiful rooms then the Floridian Palace is for you!

"Historic, Beautiful, & Priced Right"

BBQ22, Columbia, South Carolina 27/08/2021

The Floridan is a gorgeous historic property with well appointed rooms and a friendly, helpful staff. It is conveniently located just to the northeast of most downtown attractions. There are a dozen passable restaurants within a half mile walk and several best of Tampa eateries just a bit further. At nearly half the price of the Hilton down the road, you won't be disappointed.

"Family and Friends for a lazy summer weekend at the Floridan Palace"

kevinmineer, Tampa, Florida 05/07/2021

It is a beautiful grand old hotel that has been nicely restored and a great value. Only unfortunate thing is neither the bar nor the restaurant is open and I didn't get the impression that there is much interest in reopening either in the near future. As we had 6 couples coming into town during all hours, it made it tough to find a gathering place other than in one or another's room. Fortunately, there are many very nice restaurants in close proximity. The Floridan is an excellent value and a great place to fritter away a lazy weekend with friends and family and experience Downtown Tampa and the Riverwalk

"Historic and Gorgeous"

User 13/04/2021

I love historic places and this one was gorgeous! The staff was welcoming everything went off without a hitch. Room was beautiful, the bed was comfy. We were very happy with our stay! I would love to go back when everything is up and running or back to the caliber it was pre CoVid. The dining area looked beautiful, wish I would have been able to experience it!

"Extraordinary Historic Hotel!"

Lisa H, Plymouth, Minnesota 06/04/2021

It was an awesome hotel experience, built in 1926, it felt as I was stepping into the 20th century! The staff was nice the lobby was great and the room was good! If you stay here, you will love it!!!!


N8TVNYRKR, Weeki Wachee, Florida 04/04/2021

This IS, by far, the most incredible-looking and luxurious Best Western Premier hotel I have ever stayed - and I've been staying in them since the 70's. The price I paid (as a Rewards member) was UNDER $100 and yet, I felt like I was a prince in a palace. The room was incredibly huge (on the 18th floor) and the views were incredible. As clean as any hotel can be and you can spend half your time there just "touring" the lobby and other spaces. Truly amazing! I would pay $300 to stay here again, especially once the restaurant, bar and lounges re-open after this virus.

"On a downward spiral..."

elc32955, East Central Florida 01/04/2021

I stayed at this property with my wife on a one-night Saturday night visit to Tampa during Spring Break. From the second we pulled up I knew this was going to be an interesting visit. The check-in lane to get out of traffic in front of the hotel was totally full with cars. I parked on the side of the hotel at another entrance for check-in and unloading. This entrance was marked with signs stating that the entrance was locked after dark and to use the Cass St. entrance. Well, the entrance was actually open - on the ground floor directly abuting the elevator lobby. While there were security cameras, anyone coming in off the street had access directly to all floors of the hotel. Plus, the weight room door was propped open with the lights off. Definitely a setup for a mugging if I ever saw one. One of the windows in the doors was shattered, although still in-place with the hotel logo on it. Not a good first impression. Parking was charged at an additional $21 and change for self park on the hotel lot... daily. Not detailed well on the Best Western website. No valet service on Sat night. AND... the cars that were parked at the front of the hotel when I arrived were all still there late. Not moving. So much for guest convenience in being able to check in. No one was towed, although the property was posted for both time limits up front and towing signs. I took the elevator to the lobby and checked in. One clerk was on duty - I never saw any other evidence there was additional personnel on-site except for the staff in the street bar, which was rocking to the max being Spring Break. Face mask signs were posted as being required, but this was not at all enforced. The clerk checked me in, we moved from the car to the room, and upon arrival we found that... the AC was not cooling. I went down to the desk and had the clerk assign another room, moved our luggage to this room, and at that point the AC was found to be good. I searched for an ice machine on my floor (7) and came up with nothing. When I returned the keys for the first (bad) room to the desk I asked the clerk to direct me to an ice machine, he ended up just getting me ice from a nearby machine in an employee area. Apparently this property does not have ice available on the guest floors? One other note, I had opportunity to watch the evening desk clerk in action for a while, only one clerk on duty for a property of this size required him to perform multiple functions simultaneously. Quite frankly, the poor guy was running his posterior off! The management should have had assigned a second clerk during Spring Break in the evening hours... but they didn't. Either they didn't have the foresight or they were trying to be thrifty and have one clerk do everything. SHAME on this management company. To his credit, the clerk was very polite and personable given his very intense workload. Good employee. Now, on to some other issues. The hotel was built in 1927, renovated in 2013 and was restored and modified to semi-current standards. While the renovation was successful it was very apparent there were maintenance issues abound at this property. Over 50% of the bulbs in the ornate light fixtures lining the hallways and in the rooms were burned out & needed to be changed. One elevator was out of service in the lobby out of three, doors open and taped off. The light bulbs out gave the place a bit of a shadowy, "Haunted Mansion" appearance. Trying to contact the desk late night for a wake-up call was a challenge. I called no less then three separate times before I was finally able to speak to a clerk. Wake-up call button on the phone, no answer after 12 rings minimum. Front desk button - No answer after 20 rings. Dialing operator - no answer. I resorted to calling in from the outside on my cell phone, no answer until appx. 20 rings, clerk apologized and said she was away from the desk. I was one step away from putting on clothes & going to physically go down to the lobby, or as a corollary calling Tampa PD to have them do a well-being check on the clerk. BUT.... so much for the wakeup call in the morning, it never arrived and I missed a breakfast engagement as a result. A number of positive things about the property, it is accredited as a Best Western premier collection location, the rooms were reasonably clean and stocked ok - although only two bath towels per room were placed. The furnishings in the rooms are fairly ornate and the beds were in good condition, although the mattresses must have been the Anvil brand as they were very, very unyielding. I could only sleep part of the night in the bed before my back was causing indescribable pain, I slept the rest of the night in the room chair. TV was a mixture of antenna and local programming. I found the shower in the morning fine with decent pressure and temperature, although my wife commented the temperature and water pressure with her seemed both to be uneven. Now, for checkout. I noted the problems with the bad initial room on check-in as well as the inability to contact a clerk at night and the missed wake-up call. I was informed by a manager that clerks did not answer the phone when guests were present at the desk. Fine, unless you're calling for an emergency or having issues in the room. The cure would have been a second clerk, which this management did not provide. For the wake up call being missed, the manager inquired as to whether my ringer was on in the room, which I responded "YES". He did not apologize or give a satisfactory explanation on why this occurred - or even apologize on behalf of the hotel. Further, I received the distinct attitude that I was annoying the manager who was not at all warm and receiving to me discussing these issues (as he was doing something with the desk clerk). Yes, this is a 94-year old historic property and a downtown business hotel (with restaurants closed due to Covid... i.e. no food on property except maybe in the street bar, & no pool or hot tub). That doesn't excuse poor attitude. OH, btw watch your head while walking on the sidewalk in proximity to the building - news reports late last year documented bricks falling out of the top floor overhang and hitting a car - and almost braining a person. In summary... Yes this is a historic property and I'm glad I had a chance to stay here... once. Never again will I darken the door of this establishment given my overall experience on this stay. Fix the attitude of management, change the light bulbs, improve the security situation and fix the broken glass, and maybe this hotel would come off a bit better. The rear-view mirror is where this place belongs!


User 09/03/2021

This is one of those properties you hope you can stay at one day. The grand old Dame of Tampa was everything we had hoped for. Stop and listen you can almost hear the voices of the past. Our room was huge, with lots of natural light. Clean and very comfortable. We were there during the lock down, but that was Ok, because we got to really study the building. Just a few short years ago this building was slated to be tore down. The Owner has a vision, we are so excited for the Best Westerns to add this to their portfolio of properties. Thank you Angelo for your hospitality.

"Visiting Tampa"

turnerwjordan, Frankfort, Kentucky 02/03/2021

Visiting daughter in Tampa. She suggested the Floridan. Right next door to her (apt) building. Very convenient location. Clean, quiet, large room. Staff members helpful. Restaurant and bar not open, but not a problem for us. Will stay there again. Excellent value.

"Best stay ever"

robertward41, Pigeon Forge, Tennessee 21/02/2021

Chris was very helpful he went beyond his job to help me with everything I need the rooms were very nice and clean and a great view from the upper floors I recommend everyone that visits Tampa to stay at the Floridian palace

"Floridian Palace Hotel"

lisamP2268WF, Sarasota, Florida 18/01/2021

Excellent hotel and staff. Truly felt like I was in a palace. Dining room and amenities were shut down because of Coved, but we enjoyed our stay despite that! Very clean! The front desk staff was very accommodating and knowledgeable of the area.

"Don't judge a book by it's cover!"

lynnyj13, nd 11/01/2021

We stayed at this hotel when we went to a football game. When we pulled up I was a little nervous...but when we went inside it was gorgeous. It is hard to imagine the amount of work that went into this place when it was built. Due to covid the restaurant and bar were closed, so that was disappointing. The staff was nice and accommodating and parking was simple. It was also within walking distance of the Riverfront walk and many other sites and restaurants. We would stay again.

"Unrealized Potential"

ROCchef, Rochester, New York 03/01/2021

Photos and the hotel's website depict this as a first-rate luxury hotel; the Grand Dame of days gone by. On the surface, this is what it is -- step inside and imagine the opulence of fine dining and accommodations at the turn of the century. The front desk associate was very kind and welcoming, acknowledged my Best Western Rewards elite status and called my room to follow-up shortly after check in. Unfortunately, that was the only memorable part of a guest experience that fell far short of expectations. The bar and restaurant were literally dark (closed), giving the grand marble lobby a funereal ambience. There was nothing in the room suggestive of Best Western's "Enhanced safety protocols " - no sanitizer or wipes, wrapped TV remote, offer to provide ice, coffee, additional toiletries, etc. (Like most hotels, daily housekeeping has been suspended during Covid). While the furniture was ornate, the room had an overall stripped-down feeling; bed and bath linens were on par with a cheap motel - even below those in a standard BW or SureStay (BW's economy brand). They nary even bothered to "auto-program" the TV channels, leaving the guest to flip through dozens of blank channels (Yes, this is far from tragic; perhaps even petty, but it clearly shows a lack of attention to a first class hotel, indifference to details is the difference between good and great.) Given the hotel's location in the "less glamorous" part of downtown, some manner of key access on the exterior or elevators would have increased the feeling of security - particularly when I never saw more than one hotel associate on duty at any given time. In all fairness - this would be a decent choice for a mid-scale downtown hotel stay (think Ramada or Quality Inn), but was sorely disappointing in such a glamorous historic building and not at all what I'd expect from BW's top tier offering. While Covid-19 has not been kind to the hotel business, I travel 150+ nights a year and have seen properties on all price levels adapt to the situation; this one has not and has diminished the credibility of the BW Premier brand. I honestly hope BW will take notice and either raise the bar or re-flag the Floridan as a SureStay.

"Classy "

Teakwo23, Dunedin, Florida 03/01/2021

Step back in time and enter the Floridan Palace Hotel. Crystal chandeliers, the sapphire lounge, brass hand rails and extra large rooms. Great views of the city and free parking if you can find a spot. Bed was huge but did not come with anything but a sheet. Great value on NYE.

"Mail Call"

AnneS589, Palm Harbor, Florida 02/01/2021

Fantastic room on the 16th floor and amazing view of DT Tampa and can even see the water. Comfortable king size bed. Clean hotel and beautiful lobby. Not much going on, all bars and restaurants were closed on property, hardly saw anyone. Walkable location, parking is a bit tough late night. Step back in time with decor and even a US Mail slot.

"The best place ive stayed in very long time"

User 04/12/2020

This us very historic but looks new completely redone ,,,, stayed 14th floor woowww LOVED IT !!! EVERYTHING WAS GREAT ONLY THING WAS do to pandemic restaurant not open ,,,,, i will stay again very soon if you want something different in a good way stay here

"Fake Room Decor"

Jackie H, Spring Hill, Florida, United States 01/12/2020

The main floor is GRAND, except the bar and the restaurant is closed. No Ice, no room service, no valet. Price is very reasonable because they make the place look like a palace, but unfortunately it is run on a skeleton crew. There are also no blankets in the bedroom.

"Treated like a common thief"

596silasw, Fort Lauderdale, Florida 28/07/2020

The staff at this hotel seem to lack a moral compass. While staying there, I was approached by a staff member and accused of not paying a restaurant bill of $55, but I had not eaten in their restaurant. Someone had simply signed my room number on the tab and left. I asked to see security camera footage to show them that it was not I who had done this, but they refused. I didn't feel comfortable staying there, so I left and checked into another hotel. When I returned the next day to collect a few of my belongings that I had forgotten in my haste to leave, they said they had put everything of mine into the garbage. Nothing was left in their Lost and Found for me to retrieve. This is not only unethical, but illegal as well. I have tried to contact them numerous times, but they simply hang up on me or do not return my emails. I don't know how the Floridan management staff can sleep at night, after treating one of their guests this way, but this is my story.

"Remarkable relic of a better time"

SiouxCitySueFL, FL 23/03/2020

Faded elegance. This place is beautiful. The rooms are large and the furniture is not made in China. It has most of the comforts we associate with modern hotels, but none of the paralyzing sameness characteristic of newer properties. The dining room and bar area are elegant and peaceful. The lobby is straight out of a Bing Crosby or Fred Astaire movie. Others have complained about noisy plumbing, paucity of hot water and hard beds. These are trivial matters compared to the beauty and other advantages of this place.


DrJamezHill, Pembroke Pines, Florida 12/02/2020

We stayed at this hotel for 5 nights in January 2020. Our room was a king sized one which was extremely spacious. The hotel was built in the early 1900's and is designated as a National Register of Historic Place. Nick from the front desk is an amazing asset at the front desk.We had several conversations and his knowledge helped us to navigate Tampa better than we would have on our own.We also met George from the front desk and are of the opinion that he too is a great asset for the hotel. They were both kind and accommodating. They allowed us to check in much earlier than the usual check in time. The hotel is old. You can tell by the puffiness in certain places, but that was not a deterrent for us. However, since we were not there to judge architecture, they get a pass. Do not let the 4 stars I gave them deter you if you plan on staying there. Their rates are good, they have a good front desk, and the cleaning crew did there thing well.I deducted one star for the worst hamburger I have ever had. It was salt to the point that you forget that it is beef. I do look forward to going back there some time in the future.

"Lunch at the Palace is exquisite"

734debrat, Tampa, Florida 11/02/2020

This restaurant should be full every day. It combines incredible food with a beautiful atmosphere, so you feel like royalty. The grouper was delicious, and the crystal chandeliers are jaw dropping. This is really a treat for lunch or dinner

"Palace of Tampa"

User 11/02/2020

I always enjoy stopping here for Lunch and Dinner. Business associates & guests from out of town are ALWAYS Impressed. Great food and Service. The menu has staple items I always order yet from time to time I try the daily specials. I've never been disappointed.

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