Das SureStay Plus by Best Western Spartanburg Southwest bietet erholsame Unterkünfte für Urlaubsreisende und Geschäftsleute. Das Hotel liegt 10 Autominuten vom Spartanburg Downtown Memorial Airport und nicht weit von Universitäten wie Wofford College und Spartanburg Methodist College entfernt. Unsere Suiten sind 25 % größer als herkömmliche Gästezimmer und ausgestattet mit Mikrowelle, Kaffeemaschine, Kühlschrank und einem separaten Schreibtischbereich. Kostenloses drahtloses Internet (Wi-Fi) im gesamten Hotel und ein hoteleigenes Fitnessstudio sind ebenfalls verfügbar. Wir bieten auch kostenlose Parkplätze und ein kostenloses komplettes warmes Frühstück mit gesunden Optionen. Neben Bildungseinrichtungen sind Ausflugsziele wie Spartanburg Science Center, Upward Sports Center, Chapman Cultural Center, Cleveland Park und WestGate Mall ganz in der Nähe.
SureStay Plus
LABEL_ITINERAIRE
"Will not stay here again"
We are Diamond Select members of BW and this was the worst one we have ever stayed at! Took almost 1 hour to check in with NO ONE ahead of us!! Room had a wet soap still in the shower. Pictures on website look much better than the room really is!
BestWestern Spartanburg, Owner at SureStay Plus by Best Western Spartanburg Southwest, responded to this review
Thank you for completing the survey. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We are sincerely apologetic that you had to experience this. We are currently ongoing renovations and staff changes to better serve our guests. We hope that you visit again in the next couple of months, after we have all the right people in the right places, and all rooms renovated. Sincerely, Peter, GM
"Worst motel stay of my life!"
We were woke up by a spastic smoke alarm and then the roar of fire trucks all night long! 4 times from 1:30AM to 4:30AM! TV would not work unless rebooted every 30 min. No cold water in sink. Elevator broke. POOP ON SHEETS! Worse place I have ever been to.
BestWestern Spartanburg, Owner at SureStay Plus by Best Western Spartanburg Southwest, responded to this review
Dear Mr. Cantrell, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. At SureStay we strive every day to provide a superior customer experience. I am sorry we weren't able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future. We are sorry fo the fire alarm going on all night, we have from the party responsible and are taking action. Because we value your business, we would like to provide you with a 10% discount to use towards a future stay. When you're ready to use this discount, please contact me directly and I will personally assist you with your reservation. We have plenty of changes coming from brand new rooms including beds, bathrooms, carpets, and bedding. Please consider staying with us again so that we can have another chance to provide you with superior service. You can reach me directly at 8645954040. Sincerely, Peter, SureStay Plus 41108 GM SureStay Plus by Best Western Spartanburg Southwest
"Family trip"
Had a wonderful trip and wonderful hotel. Booking this hotel again when we go to Florida for Christmas and New Year Eve. Can't wait a beautiful area to stay and very nice people in the community. Makes you feel like your at home