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Vorteilscode

Best Western Hotel Somerset, Somerset

4.5/5  - basé sur 241 notations.
103 Jefferson Drive, 42501-2940, Somerset, United States - Karte ansehen

Wenn Sie auf der Suche nach Hotels mit sauberen und gemütlichen Zimmern in Somerset, KY, sind, ist das Best Western® Somerset die perfekte Wahl für Sie. Unsere geräumigen Zimmer sind ausgestattet mit 32"-Flachbildfernseher mit Kabel- oder Satellitenfernsehen, kostenlosem drahtlosen Internetzugang, Mikrowelle, Kühlschrank, Schreibtisch und vielem mehr. Stärken Sie sich am Morgen für einen ereignisreichen Tag mit unserem kostenlosem warmem Frühstück, das verschiedene Sorten Frühstücksfleisch, Eier, Müsli und Cornflakes, Obst, Joghurt, Saft und Kaffee umfasst. Dank seiner günstigen Lage befindet sich dieses Hotel in Somerset, KY, in der Nähe aller spannenden Attraktionen der Umgebung. Nur 13 km vom Hotel liegt Lake Cumberland mit Sonnen- und Badespaß und vielen Aktivitäten. Erfahren Sie mehr über die Geschichte der Region auf dem Schlachtfeld von Mill Springs, und genießen Sie die Wunder der Natur an den Cumberland Falls. Zu jeder Jahreszeit steht unser Hotel in Somerset, KY, für Ihre Freizeitreisen bereit. Besuchen Sie das Oldtimer-Treffen „Somernites Cruise“, den Wasserpark „SomerSplash“, die Autorennen auf dem „Lake Cumberland Speedway“, Big South Fork Railway und die Geschäfte der „Somerset Mall“. Für eine köstliche Mahlzeit müssen Sie nicht weit fahren – Golden Corral® Buffet, Ruby Tuesday's, El Charro und Cracker Barrel® befinden sich alle im Umkreis von maximal 5 km von diesem Hotel in Somerset, Kentucky. Wenn Sie geschäftlich unterwegs sind, verspricht dieses Hotel in Somerset einen produktiven Aufenthalt, mit Unternehmen und Einrichtungen wie dem Lake Cumberland Hospital, Performance Foods, The Center für Rural Development, TTAI, Somerset Hardwood und General Electric in unmittelbarer Nähe der Anlage. Es gibt viel zu erleben in der Anlage des Best Western® Somerset. Entspannen Sie sich in unserem beheizten Hallenbad, und trainieren Sie anschließend an unseren modernen Geräten. Im rund um die Uhr geöffneten Business Center unseres Hotels in Somerset, KY, können Sie Reisepläne ausdrucken oder mit Freunden und der Familie in Kontakt bleiben. Dank des freundlichen Personals und der umfangreichen Ausstattung werden Sie sich im Best Western® Somerset wie zu Hause fühlen. Reservieren Sie noch heute!

Best Western

Hotel Somerset

LABEL_ITINERAIRE

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Vorteile des Hotels

  • Klimaanlage
    Klimaanlage
  • Kostenlose Parkplätze
    Kostenlose Parkplätze
  • Parkplatz im Freien
    Parkplatz im Freien
  • 24 Stunden Rezeption 24
    24 Stunden Rezeption 24
mehr sehen weniger sehen

Bewertung unserer Kunden

in Partnerschaft mit tripadvisor fr
Certificate of Excellence 2018
Gebildet aus de 241 Gästebewertungen
ABGEGEBENE BEWERTUNG
Ausgezeichnet
167
Sehr gut
48
Befriedigend
12
Mangelhaft
8
Ungenügend
6
MEINUNGEN ANSEHEN
Allein/Single Allein/Single
3
Alleinreisende Alleinreisende
8
Familie Familie
75
Geschäftlich Geschäftlich
49
Geschäfts-<br>reisende Geschäfts-
reisende
75
Geschäftsleute Geschäftsleute
50
Geschäftsreisende Geschäftsreisende
55
Paare Paare
51
Reisen mit Freunden Reisen mit Freunden
18
ZUSAMMENFASSUNG DER BEWERTUNGEN
Sauberkeit
Lage
Zimmer
Service
Schlafqualität
Preis-Leistungs-Verhältnis

"Mid town"

3
01/09/2018

Had a king non-smoking room reserved. Strange musty or moldy smell was overpowering. They moved us to a first floor double queen. It smelled much less but still musty. There was a dehumidifier in the room. Parking lot not accommodating for bringing a boat.

"Nice, Clean Hotel"

4
05/08/2018

Stayed for a night on a road trip. Hotel was clean and comfortable. Staff was very friendly and helpful. Nice breakfast, and wifi signal was good. A.C> unit in the room was a little noisy, and one of the two beds in the room had quite a valley in the middle, and was very squeaky every time that you moved on the mattress. Otherwise, the room was very nice and clean.

"Very nice"

4
31/07/2018

Property is very clean. Rooms are nice with comfortable beds. Staff is excellent. Breakfast was hot and fresh. Good WIFI. Nice pool. Easy to find and close to everything. Will definitely stay again when in the area

"No rooms"

5
08/07/2018

Came in on Friday around 8 or 9 at night. Walk in and was wall to wall people so I stood there and could hardly see the poor desk clerk, them guest was really giving him a hard time when he did finally see me, he looked up and smiled at me and told the people that was giving him the hardest time, poor guy. To please move over and told me to come on up, when he told me they was all booked up.. he said let me see if comfort inn had any rooms, nope so I went looking. just want to say to that desk clerk on duty wish all the motels had a Major thank you. I Will be back to check this best western out.

"A great place to stay"

5
05/07/2018

I have stayed here 2 years in a row, on my yearly visit to Somerset. Last year, I was impressed with the afternoon desk clerk, and I was thrilled that he still works here! (In addition, the day clerk who assisted me with check-out was also a gem!) It is located very near to shopping, downtown Somerset and Lake Cumberland.

"Awesome stay."

5
06/06/2018

Best western in Somerset is one of the best hotels I've ever stayed in! Clean rooms, welcoming staff and close to everything! I would definitely recommend it to anybody staying in the Somerset, Kentucky area.

"Love the Best Western in Somerset, KY"

5
02/06/2018

Always a great experience. Staff is helpful. Rooms are clean and comfortable.Vickie the manager always goes above and beyond. The location is very convenient. The warm cookies in the evening are awesome!

"GMFF Conference"

5
28/05/2018

Great Place to stay. Very helpful and friendly staff. Will be back. If you need a place to stay in Somerset KY I recommend Best Western. Great Place close to conference center and restaurants. Great price.

"Great Room"

5
16/05/2018

Room and staff was great. The room was spacious and very clean. If you suffer from migraines, you may not want to stay here. The air freshener they use in the lobby and hallways when I was there, was horrible for my migraines.

Ameet P, Public Relations Manager at Best Western Somerset, responded to this review
LadyLawson2017, Thank you so much for taking the time to write us a review! We are elated that you found everything to your liking here at the newly renovated (and award winning) Best Western Inn and Suites of Somerset! Next time you are in the area, we'd love to see you again! Best, Ameet Patel Public Relations Manager For Reservations - 6066779000

"Stay at Best Western Somerset Kentucky."

5
12/05/2018

Best Western Somerset Kentucky. Friendly caring staff with good breakfast that the hostess keeps dining area and serving area clean and organized. You are close to all kinds of shopping and places to get a good dinner. CRW/North Carolina

Ameet P, Public Relations Manager at Best Western Somerset, responded to this review
Mr. Watkins, Thank you for writing such a great review for us! We appreciate the time you took to help share as to why we are the Award Winning Best Western that we are! We can't wait to see you again! Best, Ameet Patel Public Relations Manager For Reservations - 6066779000

"Very comfortable stay in the Best Western"

4
15/03/2018

My husband and I enjoyed a very nice experience in the Best Western, Somerset! We were lucky to get one of the last rooms available when we made our reservation. The room was clean and comfortable. The staff were friendly. The breakfast was good, with a lot of different choices. We did not have time to check out their indoor pool, but it looked nice and inviting.

Ameet P, Public Relations Manager at Best Western Somerset, responded to this review
Cheryle, Thank you so much for taking the time to write a review for us. We appreciate the feedback and will use it to strive to be the best we can be here at the Best Western Inn and Suites. We aim to earn 5 stars on every review. If you have any more feedback on how we may earn a 5 on your next review, we would certainly appreciate it! Best wishes, Ameet P Public Relations Manager For Reservations: 606-677-9000

"Nice Hotel"

4
04/03/2018

Everything was nice and clean. I enjoyed the central location to everything in the area. Breakfast was good and front desk staff were able to help with any questions we had. We had no issues and would happily return to this hotel in the future!

Ameet P, Public Relations Manager at Best Western Somerset, responded to this review
Jessica, Thank you so much for your review. We are elated you found everything to your liking. Should you ever be in the area, please do not hesitate to stop by and see us. As always, we will have some fresh brewed coffee and baked cookies waiting on you. Best Wishes, Ameet P Public Relations Manager For Reservations: 606-677-9000

"Best in town "

5
19/01/2018

I have recently stayed at this hotel . The staff are excellent . Each time both rooms were clean . Bathrooms were excellent. I highly recommend this hotel to anyone traveling. Located right beside Wal-Mart as well other shopping and restaurants.

Ameet P, Public Relations Manager at Best Western Somerset, responded to this review
Joseph D, WOW! Thank you for the awesome review of our hotel. We gladly appreciate you taking the time out of your busy schedule to do so. We can't wait for you to come back and see our new changes! We look forward to having you here. Best, Ameet P Public Relations Manager For Reservations - 6066779000

"Great Hotel for Basketball Tournament"

5
30/12/2017

Came to Somerset for a Holiday Basketball tournament. The Best Western lived up to it wonderful reviews. Great location, clean rooms, very good breakfast and wonderful staff. If you needed anything they were quick to bring it to you. Would highly recommend for anyone coming to Somerset.

Ameet P, Public Relations Manager at Best Western Somerset, responded to this review
Elaine, Thank you so much for writing this great review for us. We certainly appreciate you and the rest of the team choosing us as your stay for the Holiday Basketball Tournament. Out of all the 11 hotels, you chose us. We are eternally grateful and wish you the best of luck in the upcoming season. We hope to see you soon! Best, Ameet P Public Relations Manager For Reservations - 6066779000

"Almost Forced Stay in Smoking Room at This Musty, Dated Over-Priced Dive!"

1
02/12/2017

People, just so you know if you book through Hotwire or Priceline be prepared to be put in a SMOKING ROOM. A smoking room is their default standard room if you book with an Express Deal on Priceline or through Hotwire. Yes, smoking rooms still exist! At least in Kentucky, emphysema capital of the world....thanks Mitch! Sad. After flatly refusing to accept a smoking room, I was moved to a non-smoking King. To my dismay this room and the whole floor also smelled of cigarette smoke. There were even burn marks left from cigarettes on sink area and on nightstand. The furnishings, bedding, everything were musty smelling and made it impossible to get comfortable. If you have to stay in Somerset the Hampton Inn or Courtyard are your only safe bets, unfortunately. If they are not available, drive on to Lexington or call a distant relative. Pity as it is a lovely area (scenery-wise at least).

Ameet P, Public Relations Manager at Best Western Somerset, responded to this review
BMaugham, Thank you for taking the time to write us a review! We certainly appreciate the feedback. It is true that when booking via a third-party website, a LOT of information can and will be misplaced due to some restrictions set by the third-party companies. This is beyond our control. As for the placement in the smoking room, on most third-party websites, you will rarely see any indication on whether or not certain rooms are smoking due to this simple fact: Third Party sites main goal is to sell a room, regardless of Smoking/Non-smoking/Specific guest requests, etc. We will certainly reach out to them on your behalf and let your concerns be known. I think I speak on behalf of every hotel when I say - booking directly via the brand's .com website, app, or via phone is THE best way to book! Not only do you get the best rates, you also ensure booking accuracy while earning reward points if you join our rewards program! Please do accept my apologies for the smoke smell you experienced on a non-smoking floor. All of our smoking rooms are all on one specific floor. Unfortunately, we can not control the actions of our guests, only influence them. We do have strict smoking policies set and are enforced daily, with each guest. I assure you, any smoking that may have occurred was dealt with promptly and with urgency upon front desk notification. We would have loved to move/upgrade you for your troubles had you let us known once more. Please know that we are not satisfies until our guests needs are satisfied. I am so sorry you feel as if only a few options are sufficient and above-par to your standards. We would love to host you again should you ever be in the area. We are currently undergoing some minor renovations and would love for you to see the finished product! Warm Regards, Ameet Patel Public Relations Manager For Reservations: 6066779000

"Friendly staff, clean and quiet rooms"

5
08/11/2017

Staying here was a pleasure. The staff was very friendly and helpful. The lady named Vickie was especially courteous and helpful during our stay. Thanks Best Western for making our stay great. The rooms were clean, fresh and slept comfortably.

Ameet P, Public Relations Manager at Best Western Somerset, responded to this review
Mary P, Thank you so much for your review on your stay here at the Best Western Inn and Suites! We are so glad you enjoyed your time here with us. Please give us a call next time you are in the area. We would love to see you again! Best, Ameet Patel Public Relations Manager For Reservations: 606-677-9000

"Wonderful stay"

5
05/11/2017

Excellent room, friendly staff AND THEY STILL OFFER SMOKING ROOMS. BIG, BIG THUMBS UP. The location of the hotel is conveniently located on the main road through town and within the commercial district. Hotel was wonderfully quiet, we did not hear ANY other guest during our ENTIRE stay.

Ameet P, Public Relations Manager at Best Western Somerset, responded to this review
KC1450, Thank you so much for taking the time out of your busy day to write us a review. We sincerely appreciate your patronage. We hope to see you again soon! Best, Ameet Patel Public Relations Manager For Reservations: 606-677-9000

"Don't recommend "

1
27/10/2017

Room was musty and not clean. Bathroom had mold in ceiling painted over. No chair for desk to do office work. Called front desk and girl said no a extra chair in the bldg.. Told woman at check out and said she was sorry.. Sorry Really! No discount given and I left. I thought about it and went back and told lady there was no reason to have to sit on a coffee table and do paperwork. I deserved a discount I told the lady.. She said she couldn't and gave me a $15 gift card... Pretty sad place I have to say

Ameet P, Public Relations Manager at Best Western Somerset, responded to this review
Smooth528, I am very sad to hear your experience with our hotel. We are currently undergoing a small renovation to help further enhance our clients experience so that we may maintain our high guest satisfaction scores! However, this is still no excuse. We are working diligently to understand how and why things occurred as they did and how we may never see this problem again. \\ I assure you your concerns are being resolved. Thank you so much for your patronage. We hope to see you again soon! Ameet Patel Public Relations Manager

"Always my first choice!"

5
18/10/2017

Best Western in Somerset, KY is always my first choice when I stay in the Pulaski County area. I travel for leisure and it is always a pleasure to stay here. The hotel staff makes me feel like family and the breakfast is awesome! Where else are you going to find bacon, sausage, eggs, waffles, biscuit n gravy, eggs and all kinds of other stuff to eat. Front desk staff always has fresh coffee and cookies ready to munch! They also provide excellent directions to anywhere you want to go in the area and even offer discount cards when available. Just ask! If you are looking for things to do in the area, check out the information kiosk in the lobby! Thanks for another enjoyable visit!

Ameet P, Public Relations Manager at Best Western Somerset, responded to this review
Chris S, WOW! What an awesome review! Thank you so much for sharing all of the specific things you enjoy about our hotel! On behalf of the team here at Best Western, I can assure you that we certainly do love having you here. If there is ever anything we can ever do for you, please do not hesitate to give us a call. Best, Ameet Patel Public Relations Manager For Reservations: 606-677-9000

"100% Satisfied "

5
15/10/2017

The most cleanest & welcoming place I've been in a long time with fresh baked cookies & hot coffee all day!! This makes my 2nd visit & I was happy to see all the new updates & 1 being in the pool area there was a lifter for handicap WoW that made me happy to be able to accommodate everyone!!! My room was fresh & clean & very welcoming along with all the staff. This place is unbelievable the best I mean breakfast was like a buffet bar I should say !!! I was very pleased with our visit & was like I was apart of best western family!!! Thanks to everyone for making my visit the best !!! Until next time ??

"Somerset, KY, Best Western hotel"

5
08/10/2017

Good location, pleasant staff, neat and clean. Great breakfast of scrambled eggs, sausage, bacon, biscuits and gravy, variety of breads/rolls/donuts/cereal, coffee, juice, yogurt, fresh fruit. Something for everyone. Suite was very nice for evening reading and TV. Mattress was a little too soft for me.

"Best Western Somerset"

4
25/09/2017

I stay at this hotel for business as well as with my family during trips to Somerset. This hotel is clean and very friendly staff, good breakfast and very comfortable beds, which is very important to me. It is centrally located to everything.

"Great morel and staff."

5
29/08/2017

The Best Western in Somerset is our go to motel for the Somernights Cruise. The motel, staff and management (Vicki) always go above and beyond for our group. Motel is always very clean. The location is great! Looking forward to coming back.

"Very Satisfactory"

5
26/08/2017

Check-in and out a breeze. Comfortable and quiet night. Complimentary breakfast standard but I did not leave hungry. Only bad thing was location. It was 35 or 40 miles off Interstate but rooms were booked up nearly everywhere because of the "Total Eclipse of the Sun"

"Great place with friendly help."

4
23/08/2017

On our way home from seeing the solar eclipse we chose to stay off of the busy highways and set Somerset, Ky as a destination along Rt. 27. Check in was easy and our room was nice, clean and quiet. Chrystal was working the breakfast room and we enjoyed her company as we helped ourselves to her home cooked food. She made us feel like family that came to visit. Loved her!

"Stayed the night before the 2017 eclipse, nice place"

4
22/08/2017

My wife and I stayed here the night before the 2017 eclipse. The room was nice and clean with a fridge and microwave as well as personal coffee maker and four pouches. It is a smaller hotel with good parking and even has boat trailer parking as well as a small indoor pool. It is close to lots of shopping an dining options. Friendly staff. The AC was a little loud and made some clunking noises and the TV was smaller than most other hotels I've stayed at. Slightly more expensive than I would ordinarily pay because of the demand from the eclipse.

"Worth the stay"

5
17/08/2017

First off, the room was reasonably priced. We had motorcycles and the front desk suggested we park under the front welcome area which was very nice. Check in was easy. When I walked into the room, it was pleasantly surprised by the room itself. We have stayed in a lot of hotels and I enjoy staying at Hampton Inn's but they are usually priced much higher. Our room was much like those at Hampton. The decor was very nice and more upscale than I usually find at most Best Westerns. The young lady at the front desk also gave us a discount card for Texas Roadhouse. That was very nice! The only downside I found was there was no facilities to do our laundry. Other than that we had a great stay.

"Great stay, great people, great rooms great food."

5
06/08/2017

Every employee from the desk people to the cleaning people the lady doing the breakfast were all great. Best stay in a motel in many years. Best Western has proven to me they are on their game in quality in the motel business. Love the stay!!!!!

"Smoking room was great. A little too pricey."

4
03/08/2017

I enjoyed the smoking room, but the room was a little too pricey for one night. I was good and ready when we arrived at 10:00 pm at night. We had a suite plus we had to use the sofa bed. We were a total of five. I have three other sisters and one cousin we were visiting in Somerset, Kentucky.

"Great place to stay!"

5
31/07/2017

We had a good experience here. The room was very clean and so was the rest of the hotel. Very close to a big shopping mall and lots of eating places. The front desk had a very nice girl working at it that made sure we had everything we needed. Will definitely stay there again next time we go to a convention in Somerset.

"Hotel Great, guests ?"

5
30/07/2017

The hotel is very motorcycle friendly. We were allowed to park bikes under the cover. Also, rooms were very clean. We had plenty of towels ect. Great TV selection. Very friendly people at the desk. Now, the only issue was several guests. Not everyone can eat everything. Saw several crossing the tongs for the sausage on eggs. Not cool. The worse thing was several children went up by themselves and grabbed bacon out with their hands. There were plenty of correct tongs. I really like the hotel and have no issues staying again. Parents, please teach your kids.

Ameet P, Public Relations Manager at Best Western Somerset, responded to this review
Dear WazThereReally, (clever name, by the way!) I am thrilled to hear that you enjoyed your stay here and the Best Western Inn and Suites of Somerset! We work very hard day in and day out to ensure that comments such as your keep coming! On behalf of the other guests, please accept my apology. We try to prevent instances such as what you mentioned by providing an ample amount of tongs. We will be sure to keep a closer eye out from here on out. Thank you for the tip! Should you ever find yourself in the Lake Cumberland area again, we would love to see you! Thank you for taking the time out of your day to write a review about your stay. Best, Ameet Patel Public Relations Manager For Reservations: 606-677-9000

"Tina's Review"

5
24/07/2017

We stay at this hotel 3-4 times per year for the monthly Somernites Cruise and love it. Vickie always goes out of her way to take care of us. The rooms are cean. The breakfast is great. You will cool off in the pool it's on the cold side.

Ameet P, Guest Relations Manager at Best Western Somerset, responded to this review
Tina, Thank you for taking the time and writing a review for us! We certainly love having you here. It is a joy to see you every 4th Saturday for the Somernites Cruise. Vickie sure is a great asset to the Hotel and thank you for personally mentioning her. I will gladly pass along the great news. Should you ever find yourself in the area again, please do come visit us! We would love to accommodate you in any way possible. Best, Ameet Patel Guest Relations Manager For reservations: 606-677-9000

"Bestest Western!!"

5
18/07/2017

Clean, inviting, and personnel especially Vicky are wonderful! Rooms are clean and beds are very comfortable. Bathrooms are clean and shower heads are GREAT! Best breakfast included in room price is the best!! Biscuits and Gravy, waffles and cereal for the kids! Yogurt and granola!! TV could use some help!

Ameet P, Guest Relations Manager at Best Western Somerset, responded to this review
Dear JackSofCincy, Thank you for taking the time out of your busy day to write a review about your stay. We certainly love having you here with us! We are on the pursuit to be the #1 hotel and its constructive comments such as yours that will help make us on our way. I will personally pass the message along to see what our options may be to help improve your TV viewing experience. Thank you for visiting the BW of Somerset, we look forward to seeing you again. Ameet Patel Public Relations Manager For Reservations: 606-677-9000

"Comfy beds!"

5
17/07/2017

The hotel was very clean and the beds were out of this world to sleep in! Breakfast had a wide variety of items to choose from. There were even cookies and coffee available in the evening - or fruit - to snack on.

"Good sleep"

5
08/07/2017

The front desk staff is very professional,helpful and friendly the rooms where very clean and the beds are very comfortable good fitness room and a great breakfast with bacon,eggs and gravy and biscuits

"Ahead of its class"

5
04/07/2017

Excellent hotel. Super clean room, absolutely nothing wrong with anything at the location. I will return next year and will likely stay a week. The location is convenient to several restaurants all of which except one was excellent. The chicken place close to it was hot, had flies, and food had no taste. The hotel was as good or better than any Best Western I have stayed in and from its appearance, I thought it was brand new.

"Great stay"

5
03/07/2017

I had a wonderful stay , staff is friendly and helpful, breakfast was fresh , room was clean outside of a small musty smell , that I chose not to report, otherwise I am sure the staff would have done everything possible to rectify the issue.

"Average"

3
01/07/2017

The room was good with plenty of space. I could have done without the 2 spiders that we killed in the bathroom, but those things happen. My only complaint was that housekeeping didn't knock nor announce themselves before entering. I spoke with the desk clerk on departure and she assured me the concern would be addressed.

"Stayed for several nights in this hotel during May 2017. Strongly Recommend!"

5
28/06/2017

Even upon arrival, the front desk clerk was extremely informative, helpful, and kind during the process of getting signed in and moved into my room. I am a brain injury survivor. I could not get the key to work. They went above and beyond to replace my key, and help me get settled and to my destination. They provided an excellent breakfast menu, pool for relaxation, and again accompanied me to get on the right road to return home. The room was magnificently clean and always well stocked with towels, etc. This hotel is the best. I plan to use them every time I come to their area. I give them a 5+, and I highly recommend them to everyone! Dolores E. Goad, D.D.

"overnight"

5
22/06/2017

enjoyed getting out of town to relax and unwind.service was very good. The room was quite and comfortable.Breakfast was fresh and hot. We had no problems,maybe very minor with the ice-machine not working.We found a working ice-machine on the next floor. Overall a very much needed stay for us. Thanks!

"The best"

5
12/06/2017

The employees are always friendly and will go out of their way to make your stay a good one. The rooms are always clean. The breakfast is always good and if they run out of something they will fix it for you.

"Wonderful Stay in Somerset Ky."

5
05/06/2017

Our stay at Best Western Somerset was great service was top notch all the staff are great breakfast fine always a great stay at Best Western......will recommend Best Western Somerset to all my friends can`t wait till we go back next trip out.

"Review "

5
25/05/2017

I actullay like staying here the Staff are great . Major and Vickey Treat everyone like their Family when they walk through the door.They are a bunch of great people up here and they will very kind to you and wont turn there backs on you for anything

Ameet P, Public Relations Manager at Best Western Somerset, responded to this review
On behalf of the entire team here at Best Western, we want to thank you for taking the time out and writing about your stay! Thank you for recognizing Vickie and Major, our Guest Service professionals, they truly are gems! We can't wait to see you again! Kind Regards, Ameet Patel Public Relations Manager For Reservations : 606-677-9000

"Attended a gospel music fan fare"

5
24/05/2017

The stay was very good . We were treated very well.The staff was very caring. The breakfasts were good and the room was very comfortable. The lady named Vickie and the man named Major were very helpful and attentive to all.

Ameet P, Public Relations Manager at Best Western Somerset, responded to this review
Mary, On behalf of the entire team here at Best Western, we want to thank you for taking the time out and writing about your stay! Thank you for recognizing our staff! Without them, we wouldn't be the BEST! We can't wait to see you again here at the BEST Western! :) Kind Regards, Ameet Patel Public Relations Manager For Reservations : 606-677-9000

"Recent stay at Best Western in Somerset KY"

5
24/05/2017

This was my 5th time staying at this location. Vickie Gregory , asst. mgr., is a great asset to this hotel. She goes above and beyond the call of duty, working as many hours necessary to take great care of guests during the week we are there annually (Gospel Music Fan Fair). Major, the evening employee at the front desk, also goes above and beyond to make sure our stay is awesome. Last week Vickie did the breakfast room as well as the front desk , making sure guests had what they needed. This location is also clean, neat and well maintained. I recommend it highly. Be sure to look for Vickie when you stay there as well as Major, you'll be glad you did !!!!!!

Ameet P, Public Relations Manager at Best Western Somerset, responded to this review
Sheila, On behalf of the entire team here at Best Western, we want to thank you for taking the time out and writing about your stay! Thank you for recognizing Vickie, our Guest Services Manager, she treats every client of ours as family! We can't wait to see you again next year! Kind Regards, Ameet Patel Public Relations Manager For Reservations : 606-677-9000

"Best westernrocks"

5
23/05/2017

The only real negative I can think of is price. For us it is a bit high. The breakfast was great. The Assistant Mgr. went & bought instant grits when I asked if they had any. That is what I call customer service

"Great price, great frontline staff, clean and quiet"

5
11/05/2017

Stayed here for one night. Either the hotel is relatively new, or it has been renovated because everything was modern and clean. At check in Vickie was very nice and informative. She also called my room later to make sure everything was ok. Room temp was good and the a/c was not too noisy. It was very quiet in the hotel. Bed was very comfy. Convenient location. I did not check out the free breakfast.

"ky"

4
30/04/2017

in the area and stayed there before.ijhgfreedvnklloiuytrewwsdghjl;.,mnbcddrthjmmnbgvfcccxxzzssddfghhjjkkyuytrregkl.;;''popoiuyttbbnm,,..//vvcdddsaaeertyyhnnmkkkjjnn bvffddccvbmn,m,looiuyrredcvnm,l;lkhfddsdvbvbn

"Stay at Somerset Best Western"

5
24/04/2017

We had a very nice stay. Location was close to everything. I would highly recommend this hotel. The staff were helpful & very nice. The room was big & had all the amenities we needed. We were in a suite w/a Jacuzzi which was awesome.

"Love this hotel "

5
22/04/2017

I will always stay at this hotel when I come to town. The staff is amazing. They are always friendly an very helpful. Very clean rooms. It's very easy to get to everything around town from this hotel.

"TravelnNurse"

5
10/04/2017

Great customer service, comfortable stay, good price. My favorite place to stay in Somerset! Easy check in and check out. Coffee is always hot (would prefer hot cocoa). Central location. Staff are the most helpful in the area. I'll be back!!

Ameet P, Public Relations Manager at Best Western Somerset, responded to this review
TravelnNurse, Thank you so much for the wonderful review! We have passed the message along and hopefully we will have hot cocoa available the next time you stay with us! Thanks again! Ameet Patel Public Relations Manager

"Somerset"

5
09/04/2017

Nice place to stay. A lot of activities near by. Very close to state and federal parks. There are multiple restaurants near the hotel which makes it very convenient. The hotel staff has a great attitude.

Ameet P, Public Relations Manager at Best Western Somerset, responded to this review
WendellC488, Thank you so much for taking the time out of your busy schedule to write a review for us. As always, its a pleasure to serve you! Come back and see us soon! Best, Ameet Patel Public Relations Manager

"Only Place to Stay in Somerset"

5
21/03/2017

Great place to stay and the Vickie and the rest of the staff are always friendly. They go out of their way to make your stay enjoyable. This is the only place we stay when visiting Somerset Ky and don`t miss out on Somernites Cruise Weekend , 4th Sat. April through Oct.

Ameet P, Public Relations Manager at BEST WESTERN Somerset, responded to this review
Juanita, You got it! We absolutely LOVE Cruise Weekend! Classic Cars, great food, managers reception, car washes, you name it and you'll find it here! Cruise season is upon us and we can not wait! Thanks for the great review! Best Regards, Ameet Patel Public Relations Manager 606-677-9000

"The Best in Somerset"

5
21/03/2017

Great place to stay and Vickie and the Staff go out of their way to make your stay enjoyable. This is the only place we stay when coming to Somerset for Somernites Cruise and the Local Attractions oh and did i mention the Great Nearby Restaurants.

"Working hard"

5
23/02/2017

I've been staying here off and on for the past few months with work. Over all a real nice place to stay. All the employee's are really friendly and breakfast is really good. I had no idea the breakfast lady (Connie) takes care of so much. The front desk guy (Major) is really nice he always has a smile on. I'm pretty sure the other desk clerks are just as nice. My favorite thing about my stay is the beds...so comfortable. Will stay again and differently would recommend this hotel. .

"Beautiful"

5
20/11/2016

When I stayed here, the room was very up to date, with a very comfortable bed, real homey feeling. Everything was nice inside the room, not a problem at all. I would come back again when in area! This place wont disappoint you.

"Next Best Place to Home"

5
03/11/2016

Plenty of eateries in the area, from fast food to sit-down, Ruby Tuesday & Zaxby's in walking distance. The hotel is always clean, everybody always friendly. Vickie always remembers you, once you have been here a time or two, she even remembers your entire name & just looks up your reservation when she sees you. Bed is always comfy!

Ameet P, Manager at Best Western Somerset, responded to this review
SameOldSparks, Thank you for your kind words! Vickie will be thrilled to read this review. Its always a pleasure to serve our clients. If we could ever be of further assistance, please, do not hesitate to contact us. Warm wishes, Ameet Patel Manager

"Truck driver "

5
18/10/2016

I stayed here off and on two to three weeks at a time service is great rooms are very clean and lady named Vickie is very nice and helpful. It's been a very good experience. And I love the cookies. I love you location.

Ameet P, Manager at Best Western Somerset, responded to this review
Monstercookie123, First and foremost, thank you for your business and loyalty. We work hard behind the scenes to ensure everything is up to our high standard. Thank you for specially mentioning Vickie, she will be thrilled to hear about this review. Looking forward to seeing you soon, Ameet Patel Manager

"Front Desk"

5
18/10/2016

The lady at the front desk, she is amazing. Always cuts up and constantly making visitors smile. She has a wonderful personality, and makes stays much nicer! Also, best cookie maker. Very convenient and nice location, come check it out!

Ameet P, Manager at Best Western Somerset, responded to this review
SprinkleofKee, Thank you for your kind words! If you are ever in the Lake Cumberland area, please give us a call! We'd love to see you again. Warm wishes, Ameet Patel Manager

"Quiet, affordable hotel"

4
12/10/2016

Quiet hotel, reasonably priced. Clean rooms and common areas. Swimming pool was warm and inviting. WIFI was slow. Breakfast was typical hotel breakfast. Close to restaurants and shopping. Near Lake Cumberland.

Ameet P, Manager at Best Western Somerset, responded to this review
Cathy, Thank you for your comments. While you gave us an overall great review, I am still concerned about the wifi issue you may have had. I assure you we will look into what our options are to get this issue resolved. Thanks for your business and we hope you return soon! Ameet Patel Manager

"Excellent motel"

5
04/09/2016

We decided to try this motel because we had been please with our other Best Western motels. The staff is great and the room are well maintained. Our only complaint was the height of the beds. There are so high that you almost need a ladder to get in bed. Maybe the height is great if you are a "high jumper" but it is tough if you are a senior citizen.

Ameet P, Manager at Best Western Somerset, responded to this review
922garye, Thanks for taking the time out of your day to write us a review! We are glad you enjoyed your stay and hope to see you again soon. Kind regards, Ameet Patel Manager

"Great Stay in Somerset!"

5
14/08/2016

We stayed here just one night while vacationing in Lake Cumberland. We normally stay at the Holiday Inn but with room prices near $200/night we had to look elsewhere. Costco members receive a 10% on Best Western Hotels and this place did not disappoint! The room was clean and the bed was very comfortable. All fixtures, a/c, lights were in working order. It was nice to have a good size refrigerator and microwave in room. We used the pool and it was nice for the kids. I will say the temperature in the pool area - not the pool itself is MUGGY!! Sometimes hard to breath- had to go outside or into pool bathroom to get some fresh a/c air every so often. The staff was nice with check-in and check-out. We had a boat and there were 4 spaces in the back of the hotel for parking boats. We never had a problem with parking or security. The spaces backed to a wooded area and hotel had advised they hadn't had any problems. This hotel is located right near Lowes, Walmart and some food restaurants. So you could easily walk and get food verses having to drive. The continental breakfast was average. We didn't really eat much as we were meeting others at Cracker Barrel later. I had read reviews that donuts from a local bakery were there and while there were "3" donuts out- they weren't very good to eat. Nothing any better than a store bought donut. So that was disappointing. Overall, we would definitely stay here again for a night as it met all our needs and it was nice to get a discount with our Costco membership.

Ameet P, Manager at Best Western Somerset, responded to this review
MMC513, Thank you for your kind words. While you gave us a 5 star review, it seems as though we might have some areas to improve on! I thank you for this feedback. Comments such as yours certainly do not go unnoticed. I have personally made notes and will pass it along to upper management. We strive to be the Best here at Best Western, and it starts with comments like this. We would love to see you again soon! Best, Ameet P

"Bugs and Filth"

1
10/08/2016

During our stay we found; A Bug in the bed (cricket or cockroach) Stain on Bed sheet Filthy Bathroom Mould on bathroom door and doorknob Was reported to front desk and clerk told me that the bugs were complained about before.

Ameet P, Manager at Best Western Somerset, responded to this review
AnnetDenn, I am so sorry about your experience here at the Best Western Mid-Town Inn and Suites. I assure you, this instance will not be taken lightly. We train our staff to run a tight ship and to see such a comment is inexcusable. The room has been placed out of order and is scheduled for a deeper clean and our newly implemented 3-tier inspection protocol. We hope you return to Somerset soon and give us another chance. Best, Ameet P Manager

"It was good!!!"

3
15/07/2016

We only stayed one night but it was good for that one night! I would recommend it for one night but not for a vacation. The room was clean,and they had wifi. The hotel was convenient to the place we was going which was somersplash! The pools wasn't very clean but the rest was okay.

Ameet P, Manager at Best Western Somerset, responded to this review
Challengetrip, We are glad you enjoyed your stay with us! However, we like to strive for excellence here at Best Western and the comment about the cleanliness of the pool will not go unnoticed. I have passed the message along to out maintenance team to ensure the cleanliness of our pool. Thank you for your kind words and we hope to see you again soon! Kind regards, Ameet Patel Manager

"Great Stay"

5
11/07/2016

One of the best hotels I have stayed in two years, outside of full service high end hotels. Staff, breakfast, room, and internet were all great. Hotel was a one night stay enroute to Mammoth Cave. Excellent check-in without issues.

Ameet P, Manager at Best Western Somerset, responded to this review
Michael, Thank you for your 5 star rating! We strive to be the best Hotel in the Lake Cumberland area and comments such as yours reassure us that we are well on our way. We hope you enjoyed one of Kentucky's marvels, The Mammoth Cave, and hope you come back and see us soon! Best, Ameet Patel Manager

"Keep on going to another hotel"

1
04/07/2016

We stopped for the night in Somerset and in the beginning thought this would be a great hotel. Lobby is clean. Desk agent was friendly. The. We got to the room. The air conditioner was unplugged. So we called the desk. They said they were being cleaned. The thing was loud, the room was the most uncomfortable I have stayed in years! I have been physically ill for 3 days because every allege I have kicked in that night. Yeah...don't stay here.

Ameet P, Manager at Best Western Somerset, responded to this review
Lpgreear, While we are glad you found the lobby and guest services agent clean and friendly, we are concerned with the room. Please allow me to sincerely apologize for your experience here at Best Western. It is true that the hotel was undergoing a deep clean during your stay and unfortunately we made the mistake of not plugging in the A/C after the cleaning was completed. As a result of your comment, we have implemented a 3-tier inspection process after every deep clean. Thank you for your kind words, and we hope you will give us another try. Kind regards, Ameet Patel Manager

"First visit here"

5
27/06/2016

We were here for the Somerset Cruise, hotel was easy to find, front desk was friendly checked in no problems. Room was clean, breakfast was good, they had donuts from the bakery across the street that are excellent,many places to eat around and within walking distance, overall nice place.

Ameet P, Manager at Best Western Somerset, responded to this review
DPC6, Thanks for your review! As a proud sponsor of Somernites Cruise, we thoroughly enjoy hosting every cruiser for their stay in Somerset. Come back and see us for your next stop or cruise! Best wishes, Ameet Patel Manager

"Betty"

5
18/06/2016

We are always satisfied with our stay when we come here! They are always friendly and helpful and aim to please! The rooms and the Lobby and Breakfast Area always spic and span!! I would recommend them to anyone staying in the area!!

Ameet P, Manager at Best Western Somerset, responded to this review
Betty, Thank you so much for your kind words! We enjoy seeing you come in and hope to see you again soon. On behalf of the whole Best Western team, we hope you enjoyed your trip to the Lake Cumberland area! Best, Ameet Patel Manager.

"Great Stay"

4
08/06/2016

This hotel is located to many different restaurants and shopping areas. It was very quiet and the staff were all very helpful. We would stay here again for a nice peaceful night. We were on a motorcycle and is very close to nice parks and relaxing rides.

"Amazing hotel with a wonderful staff!"

5
06/06/2016

I stayed at the Best Western when in town to visit some friends and family and absolutely loved it! I will definitely be staying here next time I am in town. Compared to my experience from the other comparable hotels in town- the Best Western definitely stood out!! It is a well kept up hotel with a very hospitable staff.

"Everybody needs to experience these wonderfil foks!"

5
31/05/2016

The title of this review says it all. The staff & facilities are awesome. Now if there were a way to cause some guest to be considerate of others. the only negative would be the shower heads, they are week.

Ameet P, Manager at Best Western Somerset, responded to this review
Gerald, Thanks for choosing us for your stay and taking the time out of your busy schedule to provide meaningful feedback. I have made a note of the shower heads and will pass it along to upper management. We look forward to serving you again soon! With Hospitality, Ameet Patel Manager

"First TimeThere but won't be the last Great Facility"

5
30/05/2016

I know 5 star means different things to everyone, but if you want a great place to stay with great service and reasonable price without the whistles and bells that you don't need this is the place. Would like to include some comments: Great internet service, especially like the direct connection in the room which is faster and more secure in addition to the Wi-Fi A neat switch by the bed turns on the hall light if you have to get up during the night, love it Not used to the high beds in a hotel but did I sleep good, great My wife was not with me but she would definitely love the great lightning in bath, so many hotels are lacking in this area. And The Breakfast, loved it, Waffles, Fruits, Cereal, Sausage gravy, Bacon, Biscuits, Sausage, Juices, doughnuts, and more, just great Loved the fact that an ice machine on each floor I stayed on the third floor and absolutely no noise, great. NOTE TO MANAGEMEN Housekeeping did a great job, but I did notice one thing that could save you some money, Each day I left the A/C set at 72 and I would return and it would be set to 62 and the room very cold, tell housekeeping to leave it set up

Ameet P, Manager at Best Western Somerset, responded to this review
Jim F, Thank you for choosing Best Western Mid-Town Inn and Suites during your visit in the Lake Cumberland area. We are thrilled you enjoyed your stay with us and hope to see you again soon! Very truly yours, Ameet Patel Manager

"BW Mid-Town Somerset"

5
09/05/2016

Great value for the price; clean, comfortable, and friendly staff. Walking distance to several restaurants and stores. Central location on US-27 near businesses. Despite next to a main artery, very quiet. One of my favorite Best Westerns.

Ameet P, Manager at Best Western Somerset, responded to this review
Morris, We are absolutely elated you enjoyed your stay with us! We take pride in what we do and hearing responses like these solidifies that our hard work is paying off. We would love to serve you again next time you are in the area. Please give us a call at 606-677-9000. With Hospitality, Ameet Patel Manager

"Great visit"

5
11/04/2016

My wife and I stayed at this hotel for two nights. The staff was very courteous and polite. The room was very clean. Breakfast was good. The location was easy to find. There are numerous stores and restaurants with in walking distance or a short quick ride. We both agreed that we would stay there again if we have her visit Somerset for a second time.

Ameet P, Manager at Best Western Somerset, responded to this review
Robert, Thanks for taking the time to review your stay! We are glad to hear about your experience. If you are ever find yourself in the Somerset area again, please give us a call, we would love to hear from you! Warm Regards, Ameet Patel Manager

"Excellent and Relaxing Stay."

5
27/03/2016

Upon check-in, room was completely clean after inspection. Bed very comfortable with chair and ottoman very nice addition. Plenty of extra amenities such as microwave, refrigerator, coffee maker, sink, various toiletries. Nice fitness center and indoor pool but hot tub was covered up. Great breakfast every morning with eggs, sausage, bacon, biscuits and gravy, yogurt and fruit, pastries and bread, cereal and oatmeal, waffle maker, coffee, tea, and juice with many extra condiments. Vicky(Manager), Major(Front Desk), and Connie(Housekeeping / Breakfast) were wonderful with great customer service skills. Fresh cookies each day. Excellent stay from 3/16/16-3/23/16.

Ameet P, Manager at Best Western Somerset, responded to this review
Dwight, Thank you so much for the detailed review. Day-in and day-out, we strive to keep the property as clean as it can be. Ill be sure to pass on the kind words to our housekeeping staff. As for Vicky, Major, and Connie, they are truly what separates our Hotel from the rest. We firmly believe that having top-notch customer service will make your stay with us even more enjoyable. On behalf of them, the housekeeping staff, and myself, I can easily say we would love to serve you in the near future. Thanks for the review! Ameet Patel Manager

"Positive"

5
24/03/2016

This was a great experience and I would recommend this hotel to anyone visiting Somerset KY for any reason. The staff was very helpful, the breakfast great, and my grandson really enjoyed the indoor pool.

Ameet P, Manager at Best Western Somerset, responded to this review
Newman, Thank you for the kind words! We are elated that you and your grandson had a positive experience. Come on by anytime - we'd be happy to see you again. Best, Ameet Patel Manager

"Some Great Stays!"

5
03/03/2016

Have stayed here twice in the last month. Vickie at the front desk is fantastic. Friendly and always has the guests interest at heart. The rooms are spacious, clean, and quiet. The breakfast was good and filling. Do yourself a favor and book a stay here. Not fancy but far from a flop!

Ameet P, Manager at Best Western Somerset, responded to this review
KJW59, Thanks for taking your time and reviewing your stay here at the Best Western Mid-Town Inn and Suites! We gladly appreciate it. We always love when certain employees are mentioned as it verifies the hard work they put in to make this Hotel even more special. We hope to serve you again in the future. Warm Regards, Ameet Patel Manager

"Mr&Mrs"

4
28/11/2015

Very friendly and family oriented. Room was nice and clean. There could have been more towels for two people. Had a late check out so we could swim w/family before heading back to PA. Good location. Breakfast is best before 8:00. Had to microwave eggs and sausage. Overall a pleasant stay.

Ameet P, Manager at BEST WESTERN Mid-Town Inn & Suites, responded to this review
Sharon, Thanks for the comments! We have passed your suggestions to upper management and hopefully next time we will have hotter eggs and ample towels to your liking! We hope to serve you again should you be in the area. Happy Holidays from the BW Family to yours! Ameet Patel Manager

"Best western Stay"

5
19/11/2015

I have stayed her several times. The location is great for shopping and eating. Close to the Center for Rural development. The staff is super nice and helpful. Beds are awesome. I will definitely stay here on my next trip to Somerset.

Ameet P, Manager at BEST WESTERN Mid-Town Inn & Suites, responded to this review
Gayle, Thanks for the kind words! We love seeing you time and time again. We hope to see you soon and Happy Holidays from the BW Family to yours! Ameet Patel Manager

"Helpful desk clerk"

5
17/11/2015

We have traveled extensively, and found this hotel to be excellent. The breakfast was not your usual cold continental, but a large variety including hot items. We had a very helpful and understanding desk clerk after we had a car accident and had to leave early.

Ameet P, Manager at BEST WESTERN Mid-Town Inn & Suites, responded to this review
Jack-Jane, Thank you for the kind remarks! We are glad you found the hotel to be to your satisfaction. We were so sorry to hear about the accident and hope the outcome was to your liking. We hope to serve you again! Happy Holidays from the BW Family to yours! Ameet Patel Manager

"Top Quality"

5
14/11/2015

Visiting there due to a funeral, the staff was very sympathetic and accommodating. They were sincere in how they showed us their hospitality. They allowed us to use the breakfast area as a 'meeting room' the night before the funeral and allowed us a later checkout so we could attend AM services then change clothes, etc before we left town. The room itself was clean, roomy and well maintained. Couldn't have asked for more from a Best Western. Also, they had a hot breakfast that was very good.

Ameet P, Manager at BEST WESTERN Mid-Town Inn & Suites, responded to this review
William, Thank you for taking the time to write us a review in such a trying time. We loved having you with us and believe me when I say it was truly our pleasure to serve you. Please keep us in mind if you're ever back in the area! Happy Holidays from the BW Family to yours! Ameet Patel Manager

"Great Kentucky find - we'd stay here again"

5
28/10/2015

This is a relatively new hotel. It's very easy to find and close to many restaurants and stores. The outside was well maintained and the lobby was very clean. There is an elevator and an indoor pool. Our suite was large with a separate sitting area. There was a sink next to the sitting area as well as in the bathroom. There was a microwave, fridge and coffeemaker. AC/heat was quiet. The main drawback with the room was the very high bed (32") - we practically had to climb into it. The bathroom was large with room to move around. Breakfast was the usual along with egg patties, sausage patties, bacon, and biscuits and gravy. Even with the high bed, we'd stay here again.

Ameet P, Manager at BEST WESTERN Mid-Town Inn & Suites, responded to this review
MNRoadtripper, Thanks again for choosing Best Western Mid-Town Inn and Suites and writing such a thorough review for us! We'd love to see you again if you ever find yourself in the Somerset area. Happy Holidays from the BW Family to yours! Ameet Patel Manager

"ABove Average For Best Westerns"

5
28/10/2015

I usually don't stay at Best Westerns any longer due to Best Western Corporate not enforcing their quality control guidelines, thus they have gone down in quality over the years. This Best Western is an exception and I will stay here every time I am in the area.

"Wonderful place to stay"

5
26/10/2015

Stayed here recently when travelling to KY for a wedding. The room was tremendous. The bed was super comfy, nice furniture, and most of all it was well kept. I had stayed in a room the night before that was similar in price and nowhere near the quality. Enjoyed the pool as well. And the lady at front desk remembered me well enough to let me know my grandmother who was also staying there for the wedding was looking for me. Its the little details that are impressive.

Ameet P, Manager at BEST WESTERN Mid-Town Inn & Suites, responded to this review
801Jeromep, Thank you for taking the time and writing a review for us! We strive everyday to be the best in value for hospitality in the surrounding area. We hope to see you again soon! Best, Ameet Patel Manager

"car show weekend"

5
26/10/2015

Stayed for the somernites cruise-in. This hotel was close to restaurants and shopping. No need to go out for breakfast .They have a very good one. The room was quite and the staff was very friendly. I hope to stay here again.

Ameet P, Manager at BEST WESTERN Mid-Town Inn & Suites, responded to this review
Terry, We are glad you chose us for your stay during the Car Show weekend! We love our location and find it to be very close to the main highway where everyone can see all the classic cars. We hope you did too! Thank you for the kind words, we sure hope to see you again soon! Best, Ameet Patel Manager

"Good Choice"

5
21/10/2015

Stayed at this location for one night on the way to Tennessee. We picked the Best Western Mid-Town based upon the good reviews and we were not disappointed. Our King Room was super clean, The staff was exceptional and extremely helpful. The breakfast was much better than most complimentary breakfasts. If anyone is passing through the Somerset area and needs a place to stay, I would recommend the Best Western Mid Town.

Ameet P, Manager at BEST WESTERN Mid-Town Inn & Suites, responded to this review
Ref48, Thank you for your review! We are glad you enjoyed the night with us and we hope you do so again soon. Please let us know if theres anything else we could do for you upon arrival. Kind Regards, Ameet Patel Manager

"Avoid if you can"

1
17/10/2015

I arrived at the hotel at the end of the first day of my conference at the nearby Rural Center, with a prepaid reservation, nonsmoking required. Desk clerk gave me a key to a smoking rooms and said no nonsmoking rooms were available. When I showed the reservation and said I need nonsmoking for health reasons he said "we don't pay any attention " to what reservations request... and no other rooms are available. A fellow conference participant overheard and offered to swap rooms but advised it was used. The desk clerk handed me 3 towels and left me to swap them out for wet ones, toss used soaps and determine which bed was more used. I would have been grateful for the swap, but when I got back from dinner I saw a man register and roll his bag to a clean nonsmoking room 3 doors down from the used room I'd been given.

"Good place to stay!!"

5
01/10/2015

We stayed here for two nights while attending the classic car show. The staff was very friendly and helpful when we needed directions. Rooms were very clean, and beds so comfortable, The only thing I would change is more healthy options for breakfast.

Ameet P, Manager at BEST WESTERN Mid-Town Inn & Suites, responded to this review
LoneRanger, Thank you for your kind comments! I hope you enjoyed your stay here during the car show. I have made note of you breakfast comment and have passed it on to upper management. We hope to serve you on your next trip to the Lake Cumberland Area. Warm Regards, Ameet Patel Manager

"Great Experience!"

4
15/09/2015

We needed a hotel to stay for one night on our way to Tennessee. We wanted to stop at Cumberland Falls on the way so we stopped in Somerset. Best Western offered the Best Price for a King Room! The staff was super friendly and helpful. The room was very clean. I would definitely recommend this Best Western for any of your hotel needs.

Ameet P, Manager at BEST WESTERN Mid-Town Inn & Suites, responded to this review
Ryan, Thank you for choosing Best Western Mid-Town Inn and Suites for your stay in the Somerset area! We are elated that you found everything to your liking. We hope to see you soon. Best, Ameet Patel Manager

"Convenient and comfortable"

4
10/09/2015

We have stayed at this hotel several times in the past when Somerset sponsored the Kentucky District Gold Wing Road Riders convention. It is a shame they filled in the hot tub but the indoor pool is nice. Beds are comfortable. Rooms are clean and the breakfast is adequate. When we were here with our group in the past, they allowed us to use the breakfast room as a gathering place in the evening. Very friendly staff.

Ameet P, Manager at BEST WESTERN Mid-Town Inn & Suites, responded to this review
Thank you for the wonderful comments! We love catering to our clients and we hope to be able to do so next time you are in the area. Warm Regards, Ameet Patel Manager

"Splendid Stay"

5
03/09/2015

I travel all over the country for work and this Best Western may be at the top of the chain for overall value. The front clerk was very friendly along with the rest of the staff. The rooms were clean as can be with excellent furniture and decor. Highly recommended!

Ameet P, Manager at BEST WESTERN Mid-Town Inn & Suites, responded to this review
Bob, Thank you for the kind comments! This is exactly what we love to hear. Ill be sure to pass this on to the rest of the team to let them know their hard work is appreciated. We hope to see you again soon! Warm regards, Ameet Patel Manager

"Clean and Friendly"

3
30/08/2015

Stayed here as a coach with our high school girls soccer team. Had King rooms for the coaches and we had suites for the players. Rooms were all very spacious and big and all bathrooms and showers were very clean. Shower was much bigger than normal hotel bathrooms and shower head and pressure were great! Staff was friendly and accommodated our group very well. Some small issues: the suites had pull out beds and one was absolutely disgusting and broken. The girls couldn't sleep on it and wound up three to a bed. Mentioned it to the desk clerk at checkout, so I really hope they replaced it. Also, several rooms seemed damp or humid. Not sure why, as it was one of the mildest weekends of the summer. Cranked the air and it either helped or I got used to it, but went to put on a shirt that had been hanging in the closet and it was noticeably damp. A dehumidifier or something is needed. One tip for light sleepers: I had a room right by the elevator and I was fine to sleep, but I did hear the elevator beeping so a light sleeper would probably want to request a room away from the elevators. Breakfast was your average hotel breakfast.

Ameet P, Manager at BEST WESTERN Mid-Town Inn & Suites, responded to this review
Tricia, I apologize for any inconveniences that you may have encountered. I have looked up your stay in our records, passed it on to maintenance and am happy to say the issue is currently being taken care of! Thank you for the feedback. We value all of our customers comments as we strive to be the best of the best! We hope to see you soon. Good luck this season! Ameet Patel Manager