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Best Western Plus Sun Canyon

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260 N Garden Avenue, Sierra Vista, 85635-3810 Etats-Unis
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Telefonnummer : (520) 335-0404
4.7 / 5
213 BEWERTUNGEN Tripadvisor
REVENIR_AU_DEBUT

Vorteile des Hotels

Swimmingpool
Jacuzzi
Bügeleisen und -brett
Küchenzeile
Mikrowelle
Kühlschränke
Kaffeemaschine
Haartrockner
Waschmaschine vor Ort
Parkplatz
Restaurant vor Ort oder in der Nähe
Fahrstuhl
Klimaanlage im Hotel
Ausstattung Buisness Plus
Rezeption 24h/7
Behandlungs-/Fitnesszentrum
Kostenloses Frühstück
Kostenloser Parkplatz
Gratis Wifi
Die Stärken

Beschreibung

Das Best Western Plus Sun Canyon, Sierra Vista, Arizona, liegt im Westend-Viertel gegenüber vom historischen Fort und bietet Matratzen mit extragepolsterter Auflage und schnelles Internet (drahtlos und per Kabelanschluss), Zimmer mit Bergblick, einen Swimmingpool (im Freien) und einen Wannen-Whirlpool, eine Feuerstelle und einen Grillplatz im Innenhof, ein Fitnessstudio, einen Tagungsraum, ein Business Center und Ladestationen für Elektrofahrzeuge.Neben einer lokalen Brauerei und einem eigenen Marktplatz befinden sich Tagesausflüge zu einem berühmten Höhlenpark, einer Silberbergbaustadt und einem Weinanbaugebiet ganz in der Nähe. Zimmer mit Bergblick bieten einen Blick auf die nahe gelegenen Gipfel.Sierra Vista erstreckt sich am Fuße der Huachuca-Berge in den hohen Graslandschaften im Südosten Arizonas, einer kilometerhohen Stadt, die bei Vogelbeobachtern als Kolibri-Hauptstadt der USA berühmt ist. Schattige Schluchten der Huachucas ziehen jedes Jahr seltene Kolibris und andere Migranten an, das Nationaldenkmal Coronado markiert eine frühe spanische Expeditionsroute nach Süden, und die legendären Straßen von Tombstone und die Höhlen von Kartchner liegen nur eine kurze Autofahrt entfernt.

Kundenbewertungen

Travellers choice
Tripadvisor
4.7
Gebildet aus de 213 Gästebewertungen
Ausgezeichnet
177
Sehr gut
22
Befriedigend
9
Mangelhaft
3
Ungenügend
2
Sauberkeit
Lage
Zimmer
Service
Schlafqualität
Preis/Leistung
"A good night's stay"
Frank P, 02 Juillet 2026

This appears to be a fairly new build. The one thing that stands out is the size of the bathrooms (SMALL). This grabs your attention when you enter the room but do not let it bother you as it functions very well. Other than this one item this is a very nice hotel with a great staff.

Owner Response, 02 Juillet 2026

Thank you for your thoughtful review! We're glad you enjoyed your stay and that our team helped make it a great experience. We appreciate your feedback about the bathroom size and are happy to hear you found it functional. We hope to welcome you back again soon!

"Decent property with room for improvements"
Traveling_JAM, 01 Juillet 2026

The highlight of this stay was breakfast. It had many options both hot and cold and the lady attending to it was very friendly and pleasant. The room was standard and clean but the bed mattress was hard. The bathroom was the smallest bathroom I have encountered in a hotel but it worked and was clean. The pool and hot tub were both very dirty on the top and on the bottom. They looked like they had not been cleaned in weeks. The man who checked us in was not friendly in any way. He focused only on making us sign a contract and slapping down the room key so he could return to his drawing. When I asked a question about the contract, he was rude and dismissive. He told us nothing about breakfast, the pool, the gym, the Internet, water bottles or anything else. He was very rude and left bad first impression of this hotel. For this price point, you might compare other options.

Owner Response, 01 Juillet 2026

Thank you for taking the time to share your feedback. We're glad you enjoyed our breakfast selection and the friendly service from our breakfast attendant. We sincerely apologize that other aspects of your stay did not meet your expectations, particularly your check-in experience and the condition of the pool and hot tub. Your comments have been shared with our team so we can address these concerns and improve the experience for our guests. We appreciate your feedback and hope you'll consider giving us another opportunity to provide a much better stay in the future.

"Great hotel for meetings"
70s2GO, 08 Mai 2026

Location good. Excellent hotel for meeting space. Breakfast was minimal. Excellent location for military stationed at Fort Huachucha. Pool and hot tub outside; full of debris. Elevators small and slow. Great locations for Tombstone and lower AZ

Owner Response, 08 Mai 2026

Thank you for taking the time to share your feedback. We're pleased to hear you enjoyed our convenient location, meeting space, and proximity to Fort Huachuca, Tombstone, and other Southern Arizona destinations. We also appreciate your comments regarding breakfast, the pool and hot tub cleanliness, and the elevators. Your observations are valuable and will be shared with our team as we continue working to improve the guest experience. Thank you again for staying with us, and we hope to have the opportunity to welcome you back in the future.

"Best Western Plus Sun Canyon – Highly Recommended!"
MyDogBaron, 22 Février 2026

We highly recommend this hotel! It was our first time staying at a Best Western Plus, and it definitely met our expectations. The property is in excellent condition, with clean carpeted floors and spotless tile in the lobby. Our room was exceptionally clean and felt like new. The front desk staff were courteous and friendly. We appreciated that guests are required to sign a form agreeing NOT to bring alcohol into their rooms. For safety, the rear doors can only be used to exit, with one large door allowing entry from the back parking lot. Front parking is mostly reserved for handicapped guests, but there's plenty of parking behind the hotel. The complimentary breakfast was excellent, with fresh scrambled eggs, potatoes, and a variety of other items available. Plus, the hotel is pet-friendly! Overall, this hotel served us perfectly on our way back from Bisbee and Tombstone. We would definitely stay here again.

Owner Response, 22 Février 2026

Thank you so much for your thoughtful and detailed review! We're honored that you chose to stay with us for your first experience at a Best Western Plus, and we're thrilled to hear that we met your expectations. It's wonderful to know you noticed the cleanliness and condition of the property — our team works hard to keep both the guest rooms and public areas spotless and welcoming. We also appreciate your kind words about our front desk staff. Providing a courteous and friendly experience is something we take great pride in, so your feedback means a great deal. Thank you as well for recognizing our safety policies and parking setup — we're glad those features added to your overall comfort and peace of mind during your stay. We're especially happy you enjoyed the complimentary breakfast! Fresh, hot options like scrambled eggs and potatoes are always guest favorites. And of course, we love being able to welcome our four-legged guests too. It sounds like you had a wonderful trip back from Bisbee and Tombstone, and we're so glad we could be a comfortable stop along the way. We truly appreciate the recommendation and look forward to welcoming you back again soon!

"Great Stay"
Kitty Y, 02 Février 2026

Well maintained hotel. Room was spotless and looks like it was just renovated. Bed was comfortable and a nice easy chair to watch TV. The breakfast was the highlight of our stay. Everyday there is a different menu, so you do not have the same items every morning. They have a coffee machine that makes specialty coffees. As mentioned in other review, the bathroom is small. But I was not planning on having a party in there anyway! Close to downtown and not too far from the shopping district. Would definitely stay there again.

Owner Response, 02 Février 2026

Thank you for such a wonderful and detailed review! We're thrilled to hear you enjoyed the spotless, newly renovated room, comfortable bed, and relaxing seating area. It's great to know breakfast was a highlight of your stay — we love keeping the menu fresh and offering specialty coffee options. We also appreciate your good-natured comment about the bathroom size! We're glad our location near downtown and shopping worked well for you, and we truly appreciate your recommendation. We look forward to welcoming you back again!

"Very nice hotel"
Don S, 02 Octobre 2025

This is a very decent hotel. King rooms were spacious, however the bathrooms are rather tiny. They offer a nice selection for breakfast including sausage, bacon, eggs, and potatoes, along with the basic other options: oatmeal, a pancake maker, bagels, etc. For us boomers, a decent iron and board. Unfortunately, the city was working on the road in front of the hotel, which caused a little inconvenience. Then, our last day, they cut the water from 6-7 am, and again from 8-10 am. At least the hotel notified us ahead of time so we could shower the night before. I'm a diamond select, and they offered me a 10% discount on any food/medication items they had in stock my first night. They also offer free water anytime to rewards members. I would recommend this hotel, as the issues we encountered were not foreseen or the hotels fault.

"Road Trip"
Jeanette N, 02 Octobre 2025

Very clean and would use Best Western on my next vacation. The complimentary breakfast was terrific. Would recommend this hotel.

"Comfy and relaxing"
Bonnie P, 19 Septembre 2025

Very clean. Very nice breakfast presented nicely. Loved outdoor fireplace with large cozy chairs facing mountains.( My favorite place in morning with coffee and evening with fire). Very friendly staff. A must stay.

"5th night of road trip"
FIG623, 15 Août 2025

I think this is the newest hotel in town and a convenient location for us. Road construction in front but it didn't affect our stay. We arrived a little earlier than the official check-in but the employee on the front desk was so kind and went to physically look at the room to make sure it was ready. The bathroom in our king room was small but would not prevent us from staying again. The breakfast area was also rather small but we didn't have trouble finding a table. It is next door to Tombstone Brewery which offers good food and drinks.

"Terrible management with zero empathy."
Dan C, 17 Juillet 2025

Terrible management with zero empathy. We were in town for the state Little League All‑Star tournament when our team's hotel ran out of rooms due to our stay being extended. With no other availability on our team block, we booked the Best Western. Four hours later, a room opened up with our team, so I called to cancel—but management refused to waive their 24‑hour cancellation policy, even though I'd booked only four hours earlier. All other hotels in the area were making exceptions to their 24‑hour notice policies given the nature of the tournament. I respect that businesses have policies, but a little compassion for a family displaced during one of the busiest weekends of the year seems reasonable. Instead of showing any flexibility, they charged us a $180 late‑cancellation fee. Their complete lack of customer service and empathy was extremely disappointing. Families in difficult situations deserve better.

Owner Response, 17 Juillet 2025

Thank you for sharing your experience. I'm truly sorry to hear about the frustration and inconvenience your family encountered during your visit for the Little League All‑Star tournament. We understand how stressful travel can be—especially during major events—and we regret that this situation added to that stress. While we do have a 24‑hour cancellation policy, same-day reservations are typically non-refundable due to the short notice and limited availability. That said, we absolutely understand how unique and unpredictable tournament travel can be. As a fellow traveler—and especially for those frequently traveling for sports—we recommend booking the full anticipated stay upfront and adjusting if needed. This helps us manage room availability more effectively and gives guests more flexibility when changes arise. We appreciate your feedback and will be reviewing how we can better support families in similar situations moving forward.

"The friendliest hotel in America"
dcF4833OE, 07 Juin 2025

Love this hotel. I always look forward to staying here because all the staff are genuinely friendly and kind hearted. The management has definitely done a great job in hiring. Not only are the staff always super helpful, the view of the mountains is majestic. In the mornings I love opening my window to take in the view. I have stayed in countless hotels. This is my favorite. If you are going to visit Sierra Vista, this is the hotel you should stay at.

Owner Response, 07 Juin 2025

Thank you for sharing your experience with us. I am pleased to hear that you had an enjoyable stay, and we hope to have the pleasure of welcoming you back soon. Your loyalty is deeply appreciated, and we value your feedback. Please do not hesitate to reach out if you have any questions or wish to make a reservation. Thank you again for choosing our brand.

"Best of the best"
ElijahV00, 26 Mai 2025

Best western will never let you down. Here weekly and this is my top choice! Amazing breakfast selection daily! Beautiful rooms, great beds! Staff is like family now, I look forward to seeing them weekly! Great location to all the site seeing places!

Owner Response, 26 Mai 2025

Thank you for taking the time to provide feedback. We are pleased to hear that you had an enjoyable stay. We look forward to the pleasure of seeing you again soon, and we appreciate your ongoing support of our brand.

"outstanding service and stay"
Relax13512647688, 30 Avril 2025

The staff was EXCELLENT! Tiffany answered all my ?s b4 my trip and so very kind and welcoming. She came in on her day off to fix the jacuzzi! Great free breakfast and complimentary water was a plus. Room was super clean. we loved it and would go back tomorrow if we could.

Owner Response, 30 Avril 2025

Thank you for taking the time to provide feedback. We are pleased to hear that you had a Enjoyable experience during your stay and that you found our breakfast options to your liking. It is good to hear that our staff made a good impression as well. We hope to have the pleasure of welcoming you back soon. We look forward to the opportunity of welcoming you back soon. Your feedback is highly valued, and we are grateful for your continued support of our brand.

"Good Place to Stay"
ChilisMom, 26 Avril 2025

Great location for day trips to Tombstone and Karchner Caves. Hotel was clean and updated, but bathroom very small. Pool area was nice. Best thing about this hotel was the breakfast. One of the best buffets around! Very clean, terrific selection that changed daily. Shout out to Penny for doing such a great job keeping it top notch!

Owner Response, 26 Avril 2025

Thank you for taking the time to provide feedback. We are pleased to hear that you had a satisfactory experience during your stay and that our staff members left a positive impression. We look forward to the opportunity to welcome you back soon. Your feedback is highly valued, and we are grateful for your continued support of our brand.

"Clean and spacious"
Y7751VEchrish, 19 Avril 2025

Best in town. The hotel is clean and has places to hang out, a small pool and a great free breakfast. Our room had a fridge, microwave and plenty of towels. When I'm back in this area, I will definitely stay here again. I recommend it to any traveler.

Owner Response, 19 Avril 2025

Thank you for your feedback. We are thrilled to hear that you enjoyed your stay. We appreciate your loyalty to our brand and look forward to welcoming you back soon. If you have any further comments or concerns, please do not hesitate to let us know.

"Real Sierra Vista and a great place to enjoy the outdoors;-)"
j0suku, 31 Mars 2025

The place is really nice. Located on the way to (or out of;-) Bisbee, it's a great stop for travelers who are looking for comfort. The rooms are very comfortable equipped with a big TV and great coffee maker (Keurig;-). If you're lucky, you'll get a room with Mountain View (Sierra Vista;-)The pool is pretty big and OPEN also heated!!! And so is the hot tub. (A lot of hotels we've been to in this area have their pools closed;-( There's a fire pit and a grill outside, so plenty of options to enjoy the outdoors.😊 Breakfast is served in a space by the reception and offers a good selection of hot and cold treats. Next door is a local brewery with giant selection of draft beers;-) I highly recommend ❤️

Owner Response, 31 Mars 2025

Thank you for your feedback. We are thrilled to hear that you enjoyed your stay. We appreciate your loyalty to our brand and look forward to welcoming you back soon. If you have any further comments or concerns, please do not hesitate to let us know.

"Stay here...3rd or 4th floor for view. "
IlRebel, 21 Février 2025

Lovely clean hotel that feels brand new right near the main gate to Ft Huachuca. Aside from the small bathrooms, it was perfect. Nice staff, pleasant and very helpful. Great breakfast, too. Try to get a room at the back for a mountain view Very impressed.

Owner Response, 21 Février 2025

Thank you for taking the time to provide feedback. We are pleased to hear that you had a satisfactory experience during your stay. It is encouraging to learn that our staff members left a positive impression. We look forward to the opportunity of welcoming you back soon. Your feedback is highly valued, and we are grateful for your continued support of our brand.

"A Nice Visit"
Freedom02625935491, 20 Février 2025

Very clean and well organized quiet rooms. All the staff we encountered were very friendly and helpful. The breakfast area hosted nice options of hot and cold items. We loved the multi-use coffee machine. We had a wonderful experience. Sierra Vista has many shops and restaurants. Thanks ?

Owner Response, 20 Février 2025

Thank you for taking the time to provide feedback. We are pleased to hear that you had a Enjoyable experience during your stay and that you found our breakfast options to your liking. It is good to hear that our staff made a good impression as well. We hope to have the pleasure of welcoming you back soon. We look forward to the opportunity of welcoming you back soon. Your feedback is highly valued, and we are grateful for your continued support of our brand.

"What a great Stay!"
twes2nmorris, 23 Novembre 2024

The location was perfect for my needs. The entire staff was exemplary. I look forward to coming back to this place. The fitness center was useful but there is also a small park across the street, where one can walk. The restaurant right next to the hotel is helpful and the Circle K being so close was also great.

Owner Response, 23 Novembre 2024

Thank you for taking the time to provide feedback. We are pleased to hear that you had an Enjoyable experience during your stay. We look forward to the opportunity of welcoming you back soon. Your feedback is highly valued, and we are grateful for your continued support of our brand.

"Surprised"
Jo I, 19 Octobre 2024

I had to attend a ceremony for my daughter's husband's military graduation. This hotel was close to the base. All I can say is that I was impressed. The Hotel was clean and did not smell musty. The front desk, house cleaning, and breakfast staff were friendly.

Owner Response, 19 Octobre 2024

Thank you for taking the time to provide feedback. We are pleased to hear that you had an Enjoyable experience during your stay. We look forward to the opportunity of welcoming you back soon. Your feedback is highly valued, and we are grateful for your continued support of our brand.

"Amazing and clean"
Kaye B, 05 Octobre 2024

Amazing service! Rooms are very clean and staff is incredibly helpful! Very quiet venue, with everything you need. Breakfast was SO GOOD! Well beyond a Hampton Inn experience! Fitness room and a wonderful pool. Our room had a view of the mountains so we watched the sun set every night. Also, convenient to many local places, Bisbee and Tombstone. Next door is the Tombstone Brewery for great dinner.

"Great stay, clean, fresh and cozy accommodations. Great breakfast selections."
Charla S, 30 Septembre 2024

Very nice facilities, clean and new. Breakfast was excellent, real eggs and plenty of selections. Pool and jacuzzi were clean and serviceable. Rooms were clean and fresh. Bathroom facilities were new. Stayed two nights - great location of town. The staff was very friendly. Definitely would stay here again.

"Great hotel, friendly staff, close to base"
Dream22386749251, 14 Septembre 2024

Excellent hotel, the whole staff is very friendly. Feels like you are staying with great friends. I've stayed here twice and both times everything was perfect. Nice area to relax with a fire pit and a walk next door to the Tombstone Brewery for dinner. directly between the 2 main gates to Ft Huachuca. ~5 minute to gate.

"Excellent Hotel, Highly Recommend"
Escape36080368002, 18 Août 2024

Extremely satisfied with our stay. Was one of the best hotels we have stayed at and very affordable. Had a coffe machine I couldnt get away from. Had breakfast out and was fresh and delicious. Everything was perfect and we cant wait to come back.

Owner Response, 18 Août 2024

Thank you for your feedback. We are thrilled to hear that you enjoyed your stay, especially our new coffee machine. We appreciate your loyalty to our brand and look forward to welcoming you back soon. If you have any further comments or concerns, please do not hesitate to let us know.

"Visit to Ft. Huachuca"
traceylarson11, 14 Août 2024

Stayed at hotel while visiting son at Ft. Huachuca. Staff were great. Easy check in and out. We stayed two days and had no issues. Good complimentary breakfast in the morning . Beautiful view of mountains from room. Plenty of parking in lot behind hotel. Very quiet area close to Ft. Huachuca gates.

Owner Response, 14 Août 2024

Thank you for taking the time to provide feedback. We are pleased to hear that you had a satisfactory experience during your stay and that you found our breakfast options to your liking. It is encouraging to learn that our staff members left a positive impression. We look forward to the opportunity of welcoming you back soon. Your feedback is highly valued, and we are grateful for your continued support of our brand.

"Good Stay"
Phxlizard, 11 Août 2024

The beds were very comfortable with multiple pillows, both firm and soft. Good breakfast- make your own pancakes, crisp bacon, make your own breakfast burrito. Lots of parking easy for larger vehicles to park Helpful staff. Clean nice pool.

Owner Response, 11 Août 2024

Thank you for sharing your experience with us. I am pleased to hear that you had an enjoyable stay, and we hope to have the pleasure of welcoming you back soon. Your loyalty is deeply appreciated, and we value your feedback. Please do not hesitate to reach out if you have any questions or wish to make a reservation. Thank you again for choosing our brand.

"Sierra Vista Arizona"
Samcallister2, 10 Août 2024

Rooms were clean, breakfast was excellent, pool and hot tub was fantastic!! We used the firepit in the evening, a glass of wine, so relaxing!! Brady, Jason, Rachel, and Bonnie Were fantastic hosts, and hostesses! Close to everything we needed!!

Owner Response, 10 Août 2024

Thank you for taking the time to provide feedback. We are pleased to hear that you had a great experience during your stay and that you found our breakfast options to your liking. It is encouraging to learn that our staff members left a positive impression. We look forward to the opportunity of welcoming you back soon. Your feedback is highly valued, and we are grateful for your continued support of our brand.

"Overall a great stay!"
Diane L, 29 Juillet 2024

We had a room on the 3rd floor and stayed 3 nights. It was very clean, nice assortment of pillows, good amount of charging spots for phones etc. The air conditioner worked great, and wasn't too noisy. Nice to have a refrigerator. I was nicely surprised on how good the breakfast was!. The eggs were real eggs, the bacon and sausage was good...one day they had an omelette, that was tasty. They also have a pancake machine, lots of toast options, a fresh juice machine, and I liked the coffee machine. I did not use the pool, but it looked clean. Lots of parking. There is a new brewery/restaurant next door. My only complaint was that the bathroom is kinda cramped...the toilet is right next to you when using the sink. Counter space was good, and a lighted bathroom mirror. Plenty of soap, shampoo & conditioner. My daughter used the gym, and she said it was clean and nice.

Owner Response, 29 Juillet 2024

Thank you for taking the time to share your experience with us. I am glad you enjoyed your stay but am sorry to hear that our bathroom was a bit cramped. I apologize for any inconvenience this caused. Thank you again, We value your feedback, and we hope you will come back and see us again soon.

"Nice little hotel to spend the night at"
andrewcohoon, 14 Juin 2024

Rooms are nice and clean though a bit small, pool was adequate, breakfast was good and serviceable, gym was small but sufficient, AC works well, good amount of parking in the rear, and good location in the small city with a local brewery and restaurant right next door. Even though you still need to drive to certain locations in the city and to nearby attractions, but it's a 30-minute drive to Tombstone and that's worth it.

Owner Response, 14 Juin 2024

Thank you for taking the time to share your experience with us. I am glad you enjoyed your stay and the trip to tombstone. Thank you again, We value your feedback, and we hope you will come back and see us again soon.

"Nice location"
janiced976, 25 Mai 2024

The balcony room was nice. Pool view was good and no noise. There is a bar/restaurant right next door, very good and friendly. On the down side: the bathroom/toilet area was VERY small. We are average seniors and had trouble turning around to get in the tub. A remodel should be done here.

"Delightful"
mercerlvnv2024, 28 Avril 2024

Staff very friendly, breakfast very good, rooms nice and clean, free water and and a water fill up station. One of the best stays

"Cozy place to stay in southern Arizona"
FeatherTrue, 01 Mars 2024

Our room was clean and quiet and had a stunning view of the mountains. The complimentary breakfast was very filling, offering a full spread to choose from. The pool and hot tub were the perfect temperatures for a relaxing dip after checking in.

"Great place to stay"
ronsatour, 25 Février 2024

I had a pleasant experience staying at the Best Western Sun Canyon.. The staff was courteous and greeted us when entered. The breakfast was great. The room was clean and comfortable. Overall, I would return and recommend it as a place o stay.

Owner Response, 25 Février 2024

Thank you for your feedback. We are thrilled to hear that you enjoyed your stay, especially our breakfast options, and that our staff made a good impression on you. We appreciate your loyalty to our brand and look forward to welcoming you back soon.

"Great place when traveling with pets!"
BobBarb, 25 Février 2024

Traveling to the Bisbee Tucson area and searching reviews for pet friendly hotels was pretty scary. This place came highly recommended and didn't disappoint. Staff was friendly, room was super clean and breakfast choices were pretty good. A couple of parks in easy walking distance made it really easy for the dogs too.

Owner Response, 25 Février 2024

We are thrilled to hear that you enjoyed your stay, especially our breakfast options, and that our staff made a good impression on you. We appreciate your loyalty to our brand and look forward to welcoming you back soon.

"Really Nice!"
julianne12024, 31 Janvier 2024

Had a wonderful breakfast with a lot of variety for food. Rooms were extremely clean and staff was great! Beds were comfy! Free water as a courtesy. Pet friendly which is nice. Would definitely stay here again. We travel a lot for business and have had some bad experiences so moving forward we will spend a little extra money and pick Best Western :)

"Southwest travels"
mnrandy59, 29 Janvier 2024

On our way from El Paso to Tucson we decided to visit Bisbee and Tombstone. We are rewards members and booked our room in Sierra Vista and we couldn't have been happier. It is less than 30 miles from both. We were towing an enclosed trailer with our motorcycle inside and there was plenty of pull through parking to accommodate us. Also one of the trailer fenders was starting to come loose and Sierra Vista is a large enough town that they have a Home Depot that I was able to get the tools and supplies to make the repairs easily

"Comfortable stay in southern Arizona tourist region"
L8888GZrandyk, 23 Janvier 2024

We stayed here while visiting the Tombstone and Bisbee tourist attractions. The property is very clean and it was a quiet night. The Best Western is relatively new and everything was in good working order. The only negative regarding the rooms is the bathrooms are very small. The breakfast at the Best Western was very good with plenty of variety. It is next door to a micro brewery which has good beer and a dining menu with lots of variety.

"Pleasantly Surprised!"
tgc390, 19 Janvier 2024

Needing a pet friendly hotel brought us to Best Western for our stay. The beds were comfortable! Room clean! Updated carpet! Also loved the kitchenette in our corner room. It was a convenience to have a second sink and room for dog dish on kitchen tile and not underfoot.

"Comfortable"
smunizza, 29 Décembre 2023

I like staying here because this hotel is comfortable and the staff makes you feel welcome. The location is close to our sons house and staff is very attentive to our requests and answers any questions that we have. We will stay here again next time that we visit our son.

"Looking forward to my next stay!"
M. S, 23 Juillet 2023

Very pleasant atmosphere with outdoor pool and hot tub. Also barbecue grilled and fire pit. A wonderful stay at one of the newer hotels in the Sierra Vista area. The hotel is such a bargain. The staff was outstanding and very attentive. Great times! Thank you.

"Good place"
terramw, 22 Mai 2023

This hotel was excellent. The breakfast was delicious, service was outstanding. The location was perfect. They offered almond milk at breakfast!! Win for me. The pool and hot tub were nice, quiet, and clean. My only negative is the bed- it was too firm for my taste, so I didn't sleep well. Some people may like firm beds. If the bed was softer, I'd rate it 10+.

Owner Response, 22 Mai 2023

I am glad you enjoyed your stay and appreciated our breakfast options. It is good to hear that our staff made a good impression as well. I hope you will come back and see us again soon.

"Great location"
Sam B, 17 Mai 2023

This property is older but nicely decorated and extremely clean. Full size refrigerator was great! Staff was awesome. Great location, brewery next door was a plus. Various restaurants and fast food close by.

Owner Response, 17 Mai 2023

Thank you for taking time to review our hotel. I am so glad to hear that you enjoyed your stay! We appreciate your feedback and I hope you will visit us again in the future.

"Army Parent comfort"
Terry D, 27 Avril 2023

Clean, comfortable large rooms. A great value when coming to visit your soldier. Very close to the Fort, easy access to town. A short drive to Tombstone and Bisbee through beautiful landscape. The breakfast had a great selection and appreciated the guest water and coffee. The pool is clean, comfortable and relaxing. We took a balcony room and it was so worth it. I can't speak more highly of the staff! What a fun and caring group. If we get back to Sierra Vista this will be our choice.

Owner Response, 27 Avril 2023

Thank you for taking time to share your experience with us. I am glad you enjoyed your stay and appreciated our breakfast options. It is good to hear that our staff made a good impression as well. Thank you again, we value your feedback. I hope you will come back and see us again soon.

"Excellent Stay - credit to Tyler"
grh55556, 26 Avril 2023

Just had a great 2 night stay. Room clean & spacious. Comfortable beds. Great breakfast with good choice of hot & cold food. The breakfast lady was very friendly. Used the guest laundry which was very cheap ($1 wash & $1 dry) The most impressive thing was the extremely friendly welcome & efficient check in by Tyler at reception. He also went out of his way to point out local attractions and came across as a really nice guy. Rare to find these days. He really is a credit to your company.

Owner Response, 26 Avril 2023

Thank you for taking time to share your experience with us. I am glad you enjoyed your stay and appreciated our breakfast options. It is good to hear that our staff made a good impression as well. Thank you again, we value your feedback. I hope you will come back and see us again soon.

"Great hotel"
Venture19552229911, 24 Avril 2023

Room was very clean. Great night's sleep - quiet, comfortable bed and pillows. Very much appreciated the free bottles of chilled water. Hearty breakfast options including scrambled eggs, bacon, and sausage. Tyler, at the front desk, was very welcoming and friendly. Overall, a great hotel.

Owner Response, 24 Avril 2023

Thank you for taking time to share your experience. I am glad you enjoyed your stay and appreciated our breakfast options. It is good to hear that our staff made a good impression as well. Thank you again, we value your feedback. I hope you will come back and see us again soon.

"Don't ask for a balcony!"
trj07, 06 Février 2023

Got the balcony upgrade and was severely disappointed. Our room was really tiny. Maybe 12x12 if that. The balcony was bigger than our room almost! Poor water pressure, don't expect to use the tub at all. Clean room, and great breakfast, but I was really looking forward to the balcony, and it's nothing like what the pictures show. Feel a bit deceived. Staff was great, nothing against them, but I paid way too much for the room we got. Two adults and we kept bumping into each other because it was so tiny. So don't upgrade! Not worth it.

Owner Response, 06 Février 2023

Thank you for taking time to review your recent stay with us. I am sorry that you were not satisifed with the size of the room that was reserved. We cannot alter the rate set by the third party online travel agency that was used to reserve your room. The room reserved was the smallest of our balcony rooms, I apologize for any inconvenience this caused. We do have larger rooms. I recommend booking directly with the hotel in the future, to ensure that you are getting a room that meets your needs. Thank you again, we value your feedback and hope you will consider staying with us again in the future.

"Excellent customer service"
magill171, 25 Janvier 2023

Sheena, at the front desk was very friendly and made sure we had everything we needed, after a long day of travel. The rooms were very clean and remodeled. Breakfast was wonderful as well. We will definitely be back.

Owner Response, 25 Janvier 2023

Thank you for taking time to share your experience with us. I am glad you enjoyed your stay and found Sheena to be friendly and helpful. It is always nice to hear that our hotel is clean and I'm happy to know that you enjoyed our breakfast as well. Thank you again, we value your feedback and we hope to see you again soon.

"Enjoyable stay"
Epitrav, 15 Janvier 2023

Very clean and quiet hotel. Very good breakfast. The first desk clerk at check in was not overly warm but the rest of the staff was very friendly so perhaps she had a bad day but it did put me off a bit. Breakfast was nice with make your own waffles and a good selection of meats and breakfast potatoes. Free water and a very nice free wifi. I enjoyed my stay and would recommend as it was so very quiet. I was on the third floor and did not hear anyone above or below me. After a hard day at a conference when returning back to the hotel, the peace and quiet was very welcome.

Owner Response, 15 Janvier 2023

Thank you for taking time to share your experience with us. I am glad you enjoyed your stay and appreciated our breakfast options. It is good to hear that most of our staff made a good impression. I am surprised as to the first instance since the agent in question usually receives compliments, I will be sure to check in with her and I do apologize for any inconvenience. I hope you will come back and see us again soon. Thank you again, we value your feedback and appreciate your loyalty to our brand.

"Family Christmas"
resourcessw, 31 Décembre 2022

We travel to Sierra Vista every year to celebrate Christmas with our kids and their families. We have outgrown our daughter's home, so we needed a bigger space to host the gathering. We stayed in a room with a kitchenette on Christmas Eve and Day and hosted our celebration in their meeting room. It was perfect! We can't say enough good things about the staff, before and during our stay. They worked through the accommodations with us, helped us get in and set up, and were there to answer questions all along the way. The location is close to either bypass, downtown, and the Fort. It was an exceptional experience.

Owner Response, 31 Décembre 2022

Thank you so much for taking time to share your experience. I am thrilled to hear that you enjoyed your visit to Sierra Vista and our hotel. We hope to see you again in the future, until then we wish you safe travels and happy holidays!

"Great location/Breakfast"
libertyinaz, 19 Novembre 2022

We were only there for one night but the breakfast in the morning was wonderful. Everything was fresh & hot & plentiful. A big selection & the lady attendant was very pleasant & kept the eating area immaculate. The location is great. And the bed extremely comfortable.

Owner Response, 19 Novembre 2022

Thank you for taking time to share your experience with us. I am glad you enjoyed your stay and appreciated our breakfast options. It is good to hear that our staff made a good impression as well. Thank you again, we value your feedback. I hope you will come back and see us again soon.

"Thumbs up all around"
Jo F, 23 Octobre 2022

Everything about this hotel was excellent. The front desk and staff were helpful, positive and professional. They allow pets. Great location and exceptional breakfast. Keep up the good work!! We'll stay at BW+ again.

Owner Response, 23 Octobre 2022

Thank you for taking time to leave such a wonderful review of your stay. I am glad you enjoyed your visit to our hotel and found our staff to be professional and helpful! Thank you again, we value your feedback and hope you will stay with us again in the future.

"Updated, friendly, and well-situated"
kathykinsedona, 19 Octobre 2022

Updated rooms and lobby. Nice common space to gather. Good fitness center and pool. Better than average breakfast choices. Complimentary bottled water always available. Friendly, helpful staff. Tbe room was spotless and very comfortable.

Owner Response, 19 Octobre 2022

Thank you for taking time to share your experience with us. I am glad you enjoyed your stay and found our associates to be friendly and helpful. It is always wonderful to hear that our rooms are spotless and comfortable. I will be sure to pass on the compliment to our housekeeping team! Thank you again, we value your feedback and hope to see you again in the future!

"Clean rooms, good rates"
nicholepartin, 10 Octobre 2022

I stay at this location often since I travel to Sierra Vista once a month for work. Rooms are clean, breakfast is good & hot. The only compliant I would voice, is the lack of privacy I had when utilizing the conference room for a virtual meeting. The doors were shut for the conference room & a housekeeper came into the meeting room and wasn't quiet which was very distracting.

Owner Response, 10 Octobre 2022

Thank you for taking time to share your experience with us. I am glad you enjoyed your stay and am sorry to hear about the confusion with the meeting room. Late checkouts are always subject to availability and unfortunately we cannot always accommodate these requests as we do have to get rooms ready for the next arrival. We usually charge for use of our conference room and I did not find a reservation for this space on the date you were here. I assume we told you that you could use the space, which is fine, but unless you specifically asked us for privacy we wouldn't have locked the doors. Our Public Attendant who would have cleaned the meeting room space may not have been aware that someone was using the space until they went into the room, so I do apologize if she disturbed you. In the future if you would like to reserve the conference room, we would be happy to notify staff that the room is in use to avoid a disturbance. I am truly sorry for any inconvenience and I hope you will choose to stay with us again in the future. Thank you again, we value your feedback and wish you safe travels!

"Great Place in Sierra Vista"
Experience252125, 23 Septembre 2022

Recommend this place in Sierra Vista. Facility appears newly remodeled, to include rooms. Even number rooms have view of mountains. Breakfast is plentiful with bacon, eggs, and sausage every day. Coffee 24/7 and best of all, complimentary water, 24/7, as much as you need. Staff very friendly and professional, and if military traveling to Fort Huachuca, 5 min from the gate. And they have a pool, hot tub and gas fire pit area. I would stay here again.

Owner Response, 23 Septembre 2022

Wow! What a wonderful review. Thank you so much for taking time to share your experience. I am thrilled to hear that you enjoyed our breakfast and coffee options. Thank you for letting us know that our staff were friendly and professional, this is always nice to hear. Thank you again, we value your feedback and hope you will stay with us in the future!

"Nice views, great staff"
Halle H, 16 Septembre 2022

Local in town hotel. Clean comfy rooms, friendly staff. Clean, appetizing breakfast bar. Clean pool area. Nice view. 160.00 a little pricey for a weekday stay. But, the rooms are spacious and we had a balcony to watch beautiful sunset.

Owner Response, 16 Septembre 2022

Thank you for taking time to share your experience with us. I am glad you enjoyed your stay and appreciated our breakfast options. We were very busy during your stay, due to local events. I can appreciate that you want to get the best value for your money. Hotel rates can fluctuate based on many factors including business demand and will vary from one date to another, but I assure you our rates are competitive for our area and the amenities we offer. I hope you will come back and see us again soon. Thank you again, we value your feedback and appreciate your loyalty to our brand.

"Excellent Service"
tihmtahm, 13 Septembre 2022

My girlfriend and I stayed overnight and the staff (Tyler) was awesome! He was very accommodating and helpful. Anything we needed, Tyler didn't hesitate to help us. The rest of the staff were equally helpful.

Owner Response, 13 Septembre 2022

Thank you for taking time to share your experience with us. I am glad to hear that our staff made a good impression. Thank you for letting us know how helpful Tyler was, we will be sure to recognize him accordingly. Thank you again, we value your feedback and hope you will stay with us again in the future.

"Clean Rooms, Friendly Staff, and Pet Friendly"
epearson2, 02 Septembre 2022

We had an extended stay as a family with pets, and were very satisfied with the rooms, the staff, and the pet friendly policy. The price was reasonable and their complimentary breakfast was excellent! We drive a PHEV, and the hotel also had a charging station for our vehicle. Overall, a great stay with very little we could have asked for in improvements.

Owner Response, 02 Septembre 2022

Thank you for taking time to review your visit with us. I am glad you enjoyed your stay. It is good to hear that you were satisifed with the room & staff & were able to enjoy our breakfast options. We hope to see you again in the future, until then we wish you safe travels!

"Room was decent"
Brandeep916, 27 Août 2022

The staff was excellent the rooms are a bit small for the price and it was raining so couldn't use the outside amenities but the breakfast was good. Was nice we brought our dogs would be nicer if there was a place for them to go to the bathroom that wasn't rocks or concrete though.

Owner Response, 27 Août 2022

Thank you for taking time to review you recent visit to our hotel. I am glad you enjoyed our complimentary breakfast and appreciated our staff. We do have a small pet corner with faux grass and doggy bags on the South East corner of the building. There is also a dirt trail behind the hotel parking lot that leads to a near by park. We have walking maps available at the front desk for guests who inquire. I apologize that this was not explained better during your stay. Thank you again, we value your feedback and hope to see you again soon. Until then we wish you safe travels!

"Excellent"
NovaFam10, 15 Août 2022

The rooms were very clean with nice toiletries. The beds were comfortable and the pillows fluffy. The front desk staff was friendly, and having cold bottled water accessible 24 hours a day was awesome. The variety at breakfast was great - fresh fruit, gluten-free options, hot food, and good coffee/cappachinos. The rooms that face the mountains have a great view! Highly recommend this hotel!

Owner Response, 15 Août 2022

Thank you for taking time to share your experience with us. I am glad you enjoyed your stay and appreciated our breakfast options as well as the cleanliness of our hotel. It is good to hear that our staff made a good impression; we hope you will come back and see us again soon. Thank you again, we value your feedback and appreciate your loyalty to our brand.

"Clean & Comfortable"
dianecapozzi, 04 Août 2022

Our stay was amazing! We were quickly checked in by the attendant. The check in process was smooth & easy. Our room was super clean & the bed was very comfortable. There was plenty of space for our clothes. Our refrigerator was large to store plenty of food throughout our stay. The bathroom had plenty of counter space & plenty of linens. There was a gym, outdoor pool, grill area & fire pit that looked amazing, but we never used. We felt our car was very safe parked in the back, The parking lot was very well lit & we felt safe walking from our car to the hotel.

Owner Response, 04 Août 2022

Thank you for taking the time to review your recent visit to our hotel. I am happy to hear that you enjoyed your stay and felt safe going to and from your vehicle. We take the safety and comfort of our guests seriously. Thank you again, we value your feedback and we hope you will visit us again in the future.

"Sierra Vista vacation trip"
jpartida2022, 28 Juillet 2022

This hotel is located near the entrance to Sierra Vista and as such, allows for easy travel throughout the city and neighboring tourist areas. The front staff is friendly, caring and professional. Check-in was a breeze. The rooms are large, clean and the beds comfortable. The cafeteria was well stocked and provided hot meals and cool drinks for breakfast. Outside, the pool provided a refreshing break from the summer heat and the barbecue pit/patio area provided a backyard, home feel. If you are in the area, this is the place to stay.

Owner Response, 28 Juillet 2022

Thank you for taking time to share your experience with us. I am glad you enjoyed your stay and appreciated our breakfast options. It is good to hear that our staff made a good impression as well. I hope you will come back and see us again soon. Thank you again, we value your feedback and appreciate your loyalty to our brand.

"Great place to stay"
moneng758, 10 Juillet 2022

Amazing staff: always helpful, friendly and knowledgeable. The amenities were wonderful. The entire hotel was well maintained and kept very clean, including the pool. Delicious breakfast that included healthy choices. Our dog was welcomed by staff, even remembering he name.

Owner Response, 10 Juillet 2022

Thank you for taking time to share your experience with us. I am so glad that you found our hotel to be clean and our staff to be friendly and helpful. Thank you again, we value your feedback and hope you will visit us again in the future!

"Rare Gem"
Amanda J, 25 Juin 2022

We normally stay at Hilton and Marriot brand hotels, but ended up at this Best Western because of its availability and reviews. The staff at this hotel is top notch. From the front desk, to housekeeping, to the breakfast attendant, every one was helpful, friendly, knowledgeable. This hotel is meticulously clean, well appointed and generous. We are very thankful we took the chance and stayed here. I would like to thank Penny, the breakfast attendant. She keeps everything clean and stocked and cares about her guests. She goes above and beyond to provide care and consideration for guests. She even provides gluten free and dairy free options. We are thankful for our wonderful experience.

Owner Response, 25 Juin 2022

Thank you for taking time to share your experience. What a wonderful review! We are very fortunate to have a wonderful team and I'm not surprised that Penny stood out as she works very hard to ensure our guests enjoy our complimentary breakfast. We take cleanliness and comfort very seriously, so it is good to hear that you found the hotel to be clean as well. Thank you again, we value your feedback and hope you will stay with us again in the future!

"Beautiful stay"
VeronicaSpana, 16 Juin 2022

I have to say, the breakfast here has to be one of the best inclusive breakfasts I've ever had at a hotel. There are so many options, for essentially every dietary need. The room was nice and big (king bed). The room seemed clean except, there were hairs on the bathmat which was rolled up on top of the toilet. The hotel is supposed to be non-smoking but the smell of smoke was pretty constant in the hallways. The pool and hot tub were kept clean.

Owner Response, 16 Juin 2022

Thank you for taking time to share your experience with us. I don't see a record of your name in our hotel logs, so if you have the wrong hotel, I do apologize for any confusion. If you did stay at the Best Western Plus Sun Canyon, in Sierra Vista AZ, I am glad you enjoyed our breakfast, but I do apologize for any concerns you experienced. We have a 100% smoke free policy inside of our hotel and all guests are required to sign our terms at check in, agreeing to pay a fine if a violation occurs. While this is usually enough to discourage people from smoking inside the rooms, it does not prevent everyone from breaking the rules. I do apologize if someone was smoking in the hotel during your stay. I hope you reported it to staff so that we could attempt to address the matter. I am sorry to hear that you found hair on the bathmat. This is very unusual for us as we change out all linens, towels and bathmats after every stay and inspect the rooms before and after each stay as well. I am so sorry that this slipped through our system. We recently won an award for our cleanliness and take it seriously. Thank you for letting us know so that we might take steps to prevent this in the future. I don't show any notes indicating any complaints of this type recently, but had you let us know during your stay we would have been happy to replace the item or switch your room if necessary. We encourage our guests to let us know how we can improve their stay. I am truly sorry for any inconvenience you experienced. We value your feedback and hope you will choose to stay with us again.

"Excellent hotel"
jane q, 01 Juin 2022

We were really happy with this hotel. The rooms looked newly decorated. Staff were lovely Good breakfasts with hot food and muffins etc. Just missed any bread or bagels. Impressed they had gluten free muffins The pool was good too It was in a handy location for supermarket

Owner Response, 01 Juin 2022

Thank you for taking time to share your experience with us. I am glad you enjoyed your stay and appreciated our breakfast options. It is good to hear that our staff made a good impression as well. Thank you for taking a moment to let us know. We value your feedback and hope you come back to see us in the future!

"Friendly Staff, Clean Rooms"
Ronald F, 30 Mai 2022

I was in Sierra Vista for the Summit Challenge. The staff was friendly and helpful, accommodating my schedule. All areas of the campus were clean and inviting. Even though the hotel was at capacity, it was quiet in my room.

Owner Response, 30 Mai 2022

Thank you for taking time to review your recent stay. I am so glad you enjoyed your visit to our hotel & Sierra Vista! We take pride in our cleanliness, so it is wonderful to hear that the hotel was clean and inviting. Thank you again, we value your feedback and hope you will stay with us again in the future.

"Comfortable and Convenient"
bpwhs2024, 13 Mai 2022

Staff was pleasant and the location excellent. Not much to see in Sierra Vista unless you want to be out in a desert. The Fort has several museums which were decent. 14 Miles away from the Mexican border was a bit nervy, especially as the border checkpoint was shut down.

Owner Response, 13 Mai 2022

Thank you for taking time to review your recent stay with us. I am glad you enjoyed your visit and found our staff to be pleasant. Sierra Vista is known for having beautiful hiking trails and attracts the birding community as we see many types of birds especially hummingbirds during migration season. If you're looking for something to do in the area, we are fairly close to attractions such as Historic Tombstone, Bisbee and the Kartchner Caverns, as well. We hope you'll visit us again in the future and until then we wish you safe travels!

"Above and beyond"
ademswanson, 11 Mai 2022

We got in on Thu and my card had been canceled bc my kid went through my wallet and lost my card. So, they let me use a new card no problem. They did everything we asked and hoped for. Always staff on to get towels and pillows and help with little things like ketsup and mustard when we went to get fast food. The breakfast was good there was plenty of selection. Then I forgot my AirPods and they sent them back to me. Amazing staff and service. Wonderful place if you stay here.

Owner Response, 11 Mai 2022

Thank you so much for taking time to review your recent visit to our hotel. I am so glad to hear that you enjoyed your stay and appreciated our staff's efforts. It is good to hear that we were able to get your Air Pods back to you, as well. We appreciate your feedback and hope you will come back and see us again in the future. Until then we wish you safe travels!

"A Jewel in the Crown of Best Western Plus hotels!"
2CASSIEZ2, 07 Mai 2022

This hotel is the best I've ever stayed in! The room was spacious & clean. Very modern features, including a back-lit mirror in the bathroom. The breakfast bar was amazing. What a great selection of foods. Lobby has a fridge with free bottled water, milk varieties. More towels in the bathroom would've been good. I highly recommend this hotel!

Owner Response, 07 Mai 2022

Thank you for leaving such a wonderful review! I am thrilled to hear that you enjoyed your stay at our hotel and found it to be clean and modern. It's good to hear that you enjoyed the breakfast options as well as the complimentary water bottles in the lobby. I apologize if there were not enough towels in the bathroom upon arrival. We are still following some covid-19 protocols which include limiting the number of items in each room, but we are always happy to provide additional towels or other items when requested. Thank you again, we appreciate your feedback and hope you will stay with us again in the future.

"One of the Best experience!"
0223kyj, 06 Mai 2022

All the staffs were the best, and they have wide selection from breakfast bar everyday. Cereal, milk and soymilk, juice, bagel, waffle, sausage,bacon, hard boiled eggs, scrambled eggs, oatmeal, apples,oranges, fruit cups, Chobani yogurt etc… They have a hot pool and complementary bottled water as well. I'm totally happy with my first experience at Best western.

Owner Response, 06 Mai 2022

Thank you for taking time to review your recent stay. I am happy to hear that you enjoyed our breakfast options as well as the complimentary water bottles for guests. We know that our climate gets quite dry and want our guests to be able to stay hydrated! It is always good to hear that our guests are having a good experience at our hotel, I appreciate your feedback and we hope to see you again in the future!

"Nice Hotel but a bit "too" pet-friendly"
Felicia W, 02 Mai 2022

Hotel and location were nice. As everyone is not a pet lover, it did not sit well that a LARGE dog was allowed to freely roam the kitchen buffet area. Even after front desk staff was notified, there was no sense of urgency with the staff or the owner to remove the animal from the eating area/buffet bar. Wondering if I allowed a pet snake, lizard, or rat roam around the kitchen area would it be as acceptable??? Just because some people like it doesn't mean that everyone has to be okay with it. Something to think about for "pet-friendly" environments.

Owner Response, 02 Mai 2022

Thank you for taking time to share your experience with us. I am sorry to hear that a guest disregarded the hotels rules against allowing non-service-animals in the dining area, during your stay. I was at the hotel this day and my staff did make me aware that you had notified us of the issue. My staff informed me that they had immediately told the guest in question about the dog not being allowed in the breakfast area and the guest was no longer in the breakfast area at this time, so I did not realize there had been a delay in reaction. I am sorry that the guest did not do this as quickly as expected. We do have guests sign a pet a pet agreement that explains our hotel policies at check in. Since service animals do not have to wear vests, or have anything that indicates them as service animals, I'm sure you can understand that we must approach these situations with caution and care. I am sorry if the other guest's behavior disrupted your stay or caused any inconvenience for you and I do appreciate you bringing it to the attention of our staff so that we were able to address it. We do not currently allow any pets other than dogs and cats, unless they are registered service animals. I am glad you seemed to otherwise enjoy your stay and hope you will come back and see us again soon. Thank you again, we value your feedback and appreciate your loyalty to our brand.

"Trip to Tombstone"
ginaqs76, 01 Mai 2022

We had planned in staying in Tombstone but every hotel was booked when we arrived. We found this BestWestern and were able to book a room for the night. This hotel was great!! I'm now glad we stayed here instead. The drive to Tombstone was only about 20 min. The breakfast was the best. Ladonna goes out of her way to make your experience the best.

Owner Response, 01 Mai 2022

Thank you for taking time to share your experience with us. I am glad you enjoyed your stay and appreciated our breakfast options. It is good to hear that our staff made a good impression as well. I hope you had a wonderful visit to tombstone and surrounding area, and we hope you will come back and see us again soon. Thank you again, we value your feedback and wish you safe travels!

"Weekend delight"
Safari46372, 18 Avril 2022

The peace and beauty of Sierra Vista was evident in everything about this hotel. Every member of the staff was helpful and friendly, always showing consideration for anything we might possibly need. The hotel was clean and comfortable in every way, the pool area was arranged nicely and the breakfast room delightful.

Owner Response, 18 Avril 2022

Thank you so much for such a wonderful review. I am glad you enjoyed your visit to Sierra Vista and our hotel. It is always nice to hear that our staff are being friendly and helpful as well. We value your feedback and hope to see you again in the future!

"Beautiful property"
reza s, 11 Avril 2022

We came to visit our son in near by Army base. This is the first time we are staying at this hotel and brand. Beautiful property with full amenities. Great product and service with the great price paid.

Owner Response, 11 Avril 2022

Thank you for taking time to review your stay. I am glad you were able to enjoy your visit with your son. Thank you again for your feedback, we hope to see you in the future!

"Tremendous stay!!!"
loyaspm, 07 Avril 2022

Very fun stay, location was near many of the sites we were seeing, great staff, good location and very clean hotel. There are many restaurants nearby so you can eat locally. This is a superb location for Tombstone and many other nearby cities.

Owner Response, 07 Avril 2022

Thank you for taking time to share your experience with us. I am glad you enjoyed our location, and it is good to hear that our staff made a good impression as well. We appreciate your feedback and hope to see you again in the future!

"Would not recommend"
kellis0n, 02 Avril 2022

Our room was changed by the front desk person at check in. She moved us to the third floor at the very end of the building (the last room on the end) but the elevator was broken on that side so she told us we could take the 3 flights of stairs or we had to use the elevator all the way at the opposite end of the building and walk back down. We were no where near our friends room who we booked with, they were on the first floor. The pool was closed the whole time. The bathroom was tiny and the door opened inside the bathroom so you could hardly move around to get in/out. There was an exposed phone cable wire hanging down the wall in our room. Overall, terrible hotel and customer service

Owner Response, 02 Avril 2022

Thank you for taking time to share your experience and review your stay. On behalf of our entire team, I would like to apologize for not exceeding your expectations. I am sorry to hear that you did not enjoy your visit with us. I would like to address your concerns with your reservation. The room you reserved was originally for 1 King Bed and was listed as 1 adult and 0 children. As such we did originally have you assigned to a first-floor room with a King bed. Our reservations systems and associated sites that book with us, will not allow you to book a King room with more than 2 people in it. Upon arrival you informed our front desk staff that you actually had 2 adults and 2 children staying in the room. Our front desk agent correctly explained that a room with 1 King bed will not accommodate that many people based on our fire codes and generously upgraded you to a more expensive room that would accommodate the number of people that you brought with you, at no additional cost. Had you preferred to cancel and book elsewhere we would have allowed this and would have even waived the cancellation fee, but you agreed to stay in the larger room. I apologize for the inconvenience of having one of our two elevators out of order during your stay. Unfortunately, we cannot avoid all maintenance issues, all of the time and the safety of our guests is a top priority for us. We are waiting for parts for the elevator, and I assure you it will be back up and running soon. We do have a 2nd elevator as well as staircases located at either end of the building. I understand your frustration with being assigned to a room that was farther from the elevator than desired. Because we were very busy during your stay and try to rent rooms closer to the working elevator first, this was the only room left available that would legally accommodate the number of guests that would be staying in your room. I recommend listing the correct number of occupants when booking a reservation or contacting the hotel if that number changes in order to ensure that the room reserved will accommodate your needs and avoid having such issues. We were not informed of any maintenance concerns during your stay or upon departure, and we found none in the room after you departed. I will certainly have our Maintenance Manager double check the room thoroughly to ensure there are no exposed wires or other concerns. We take the maintenance and repair of our building seriously and appreciate you providing this information. Our pool has not been out of service recently, so I am not sure what you are referring to here. Our pool is open 8am-9pm, weather permitting. You checked in after 6pm and departed before 11am, the pool would have been accessible during your stay from 6pm-9pm and again at 8am the next morning. We appreciate your feedback, and hope you will reconsider staying with us again, in the future. If I can be of further assistance, please let me know.

"One of the best"
Gerald C, 29 Mars 2022

This hotel has some of the best employees you could ask for. This includes all of them, from the front desk to the breakfast staff to the room service people. One of the cleanest hotels we've used. Highly recommend this hotel.

Owner Response, 29 Mars 2022

Thank you so much for the wonderful review. We are fortunate to have an excellent team and I am thrilled to hear that you appreciated their efforts. It is always good to hear that our guests are finding our hotel to be clean, as well. Thank you again, we hope you will visit us again in the future!

"Sparkling Clean Room and Friendly Staff"
Resort13535143636, 25 Mars 2022

We stayed two nights. Our room, the staff and the breakfast truly exceeded our expectations. Cleanest room we've stayed in for quite some time! Friendly greetings and little extras made us feel right at home. We would definitely stay there again!

Owner Response, 25 Mars 2022

Thank you so much for taking time to share such a nice review! I am glad you appreciated our staff and found the room to be clean. It is our goal to exceed our guest's expectations. Thank you again, we appreciate your feedback and hope you will come back again soon!

"Excellent value, excellent stay"
roadtripgourmand1, 23 Mars 2022

Friendly, courteous staff; well-run hotel, perfect quiet location but convenient to restaurants, gas, and outdoor activities. Great outdoor pool and hot tub. Excellent and thoughtful General Manager. Nice view of the mountains. Clean and great service. And super pet friendly. I love this hotel!

Owner Response, 23 Mars 2022

Thank you for the lovely review of our hotel. I am so glad that you found our hotel to be convenient and clean, as well as our staff to be friendly and courteous. We are lucky to have a wonderful team and I appreciate you taking a moment to recognize them. Thank you again, we hope you will come back and see us in the future!

"Great Hotel"
aimeecollison, 22 Mars 2022

Hotel is very well maintained and up to date . Staff were all very friendly checking in and checkingout. Breakfast had many options for people with food allergies and fully stocked. Complimentary water in lobby.

Owner Response, 22 Mars 2022

Thank you for taking time to review your recent stay. I am glad you enjoyed our breakfast options and appreciated our staff. It is always nice to receive positive feedback. We appreciate your insight and hope to see you again in the future. Until then we wish you safe travels!

"Motel 6 comes to mind"
Debs332020, 17 Mars 2022

Our room 216 was so small it reminded me of the original Motel 6 brand. You almost had to squeeze in between the toilet and sink to brush your teeth. The water pressure in the shower/bath was so regulated that I had a difficult time getting the shampoo out of my hair. We had 2 bath towels 2 wash rags and a token hand towel. Really folks!?! I thought the Best Western “Plus” was a upgrade not something less than I have experienced in the past. The front staff was nice and helpful; our room very clean, and the balcony was awesome ..... literally the size of the entire room. I will not return merely because the room and bathroom size is totally unacceptable!

Owner Response, 17 Mars 2022

Thank you for taking time to review your recent visit to our hotel. I am sorry to hear that we did not exceed your expectations. I do apologize for the size of the room. The room you booked is the smallest of our balcony rooms. We have been quite busy, and it may have been the last one available for you to book at the time. We do have larger room options that can be booked based on availability of course. To get the best rooms at the best rates I recommend signing up for our Rewards Program as we reward our Elite Members for their loyalty by prioritizing upgrades for these members. I assure you our hotel meets all of the requirements for our "Plus" status. Typically, each room has 2 of each type of towel, I do apologize if one was missed. Additional items are also available by request from the front desk, and we would have been happy to provide you with another hand towel if asked. I am glad to hear that you found our staff to be helpful and our rooms to be clean. I am sorry for any inconvenience you experienced, and we do hope you will consider staying with us again in the future.

"Great Spot"
JetMcNeal, 14 Mars 2022

This hotel was great. The check-in person I dealt with was were really pleasant and helpful. Breakfast was great and the person managing the food was great at keeping everything filled as much as she could.

Owner Response, 14 Mars 2022

Thank you for reviewing your recent stay. I am glad you found our front desk and breakfast staff to be pleasant and helpful. We hope you come back to see us again in the future.

"Rustic And Rural Enjoyment"
RonFullerSr, 14 Mars 2022

Fantastic Staff. Great Price. Clean. Delicious Breakfast. Well Maintained. Sheena, Oscar, Penny And Lupita Are A Great Asset To This Location And Help Serve The Guests With Kindness And Integrity. Special Pool Apparatus And A Quaint But Robust Fitness Center As Well As Other Fun Shopping And Local Attractions Make This A Discovery Or Pleasant Stay.

Owner Response, 14 Mars 2022

Thank you for sharing your experience with us. What a great review! I am glad you enjoyed your stay. Thank you for taking time to give a shout out to several members of our staff. We are very fortunate to have a great crew. We hope we get to see you again in the future!

"2 night stay"
aRMINHolzner, 14 Mars 2022

The Hotel was nice and clean looking. The room was clean and comfortable. The breakfast was good and had many options. Overall my stay was enjoyable. I would recommend this place to anyone coming to Sierra Vista.

"Very nice"
tinan535, 03 Mars 2022

The room was very clean, our stay was for 7 days. The bed was super comfortable and everyone you meant where very polite and helpful. We would definitely come back.The town has everything you could need.

Owner Response, 03 Mars 2022

Thank you for sharing your experience with us. I am glad you enjoyed our hotel and found it to be clean and comfortable. It is always wonderful to hear that our staff are being polite and helpful, as well. We appreciate your feedback and hope you will stay with us again.

"Ok, but not up to typical BW +"
T6396RHlindab, 24 Février 2022

Where to start…a couple of good things: room was very large and clean and the staff friendly. However, there were so many small annoyances! There was a line at check in. After waiting patiently I found out why. The clerk went through the usual process then said I needed to go through screens on the pay pad and agree to everything, then sign. I went through (no exaggeration) at least a half dozen screens of fine print. If I had taken time to actually read what I was agreeing to the people in line behind me would have started a mutiny! Luckily we are averaged sized people because to close the bathroom door in the room you have to slide in between the sink and toilet. The shower curtain barely reaches the top edge of the tub so I laid a towel along the tub when showering to make sure there wasn't a puddle when I got out. A grab bar in the shower is always nice, but one placed outside the tub between the tub edge and toilet where it would be almost impossible to step out is useless. You also need to be small to use the bed nearest the window because you need to squeeze between the corner of the bed and heating/cooling unit. Breakfast was ok, we've had better. The lobby cleaner decided to vacuum, etc right outside the breakfast room door about a half hour before breakfast was finished. Had to yell to talk. Went to the front desk for something at 5:30 only to find a sign saying “back at 5:45”, no one around, no bell or anything. I assume they are short staffed because rooms were still being cleaned at 6:30 (once again, noise- vacuuming, music, etc). We didn't mind it at all but I bet others did.

Owner Response, 24 Février 2022

Thank you for taking the time to review your recent stay with us. I am glad you found our hotel to be clean and our staff to be friendly. I am sorry to hear that you had to wait to check in, we sold out unexpectedly and as is the case with many businesses, you are correct that we have been short staffed in some departments. In order to be more environmentally friendly, we have switched our paper registration signatures to digital agreements. We prefer to be transparent and disclose our hotel policies up front to ensure there is no confusion for our guests. Due to the ongoing pandemic, we do have a couple of extra policies in place including our updated housekeeping policies and social distancing rules, which means there are exactly 6 screens before you we get a signature. When we send our confirmation letter it does invite our guests to pre-register, which allows you to agree to our terms before arrival and can speed up the check in process. We are also always happy to print these terms for any guests who would like to review them later. Our building was built in the 1980's resulting in some rooms having smaller restrooms than others. I am sorry if this caused any inconvenience for you. We did remodel before opening as a Best Western 3 years ago, but some aspects were not easily changed. We are looking into adding additional support bars in the showers, options for making the rooms with smaller bathrooms more accommodating & other improvements in the future. We do have some rooms with larger bathrooms and our accessible rooms are already in compliance with ADA regulations, which do have more support bars should guests require them. We typically only have one front desk person on shift at a time so occasionally they may need to leave the desk to assist other guests or take care of their own needs. I apologize that this meant you had to wait for assistance. We appreciate your insight into how we can improve our guest experience and hope you will consider visiting us again in the future. Until then we wish you safe travels!

"Best Hotel Stay EVER!"
sadestaboo, 16 Février 2022

Wonderful staff, great breakfast, coffee machine with delicious and varied coffees, better fridge than most, and super comfortable beds. Never had any problems, and even the internet was reliable. Would definitely stay here again.

"Excellent value for Plus Property"
Areeyesea, 10 Février 2022

A very nice property with friendly staff. Comfortable clean rooms that are quiet even though our room was next to the elevator on the top floor. Easy access from the highway and complimentary water in the lobby was appreciated! Excellent value when booked online thru BW.

Owner Response, 10 Février 2022

Thank you for providing such wonderful feedback on your recent visit with us. I am always happy to hear that our guests are finding our staff to be friendly and our rooms to be clean. We hope to see you again in the future and wish you safe travels until then!

"Enjoyable Stay"
RoseInTheDesert, 30 Janvier 2022

Tbh I was a bit hesitant about staying at a Best Western but I took a chance on this one as it had good reviews and was pleasantly surprised. My room was very clean and the mattress was super comfy. Breakfast was good and while all my interactions with the staff were pleasant the breakfast staff in particular were nice. The few disappointments were some unusually loud, vulgar and drunk guests in the hot tub and a bathtub plug that didn't work so we could only take showers. However the former can't be blamed on the hotel and the latter is very minor so I would definitely stay here again.

Owner Response, 30 Janvier 2022

Thank you so much for taking time to review your recent stay with us! I sincerely apologize for the disturbance from other guests. I believe we did receive complaints and asked these guests to quiet down, but none the less I am sorry that it disturbed your stay. I do apologize about the trouble with your tub plug, I have made a work order to have it looked at and I appreciate you bringing it to our attention. I am glad to hear you are still willing to visit with us again and we look forward to seeing you in the future! Until then, we wish you safe travels! Sheena St. Charles Front Office Manager

"Great Service"
ssteele63, 21 Décembre 2021

Hotel staff was Friendly, Efficient Hotel clean, room was excellent for the price, The bathroom was clean and well stocked and the Beds very comfortable. Had to check out before Breakfast but the set up in the dining area looked great.

Owner Response, 21 Décembre 2021

Thank you for taking time to review your recent stay. I am always happy to hear that our staff is being friendly & efficient. I'm glad you found your room to be clean and well stocked as well. We appreciate your feedback and hope to see you again in the future. Happy Holidays and Safe Travels!

"Pros and cons"
travel963, 15 Décembre 2021

Pros: Nice looking room, decent lighting. Helpful desk clerk. Guest laundry has two washers and two dryers. Excellent hot breakfast very well managed. TV off, much appreciated. Our room was quiet. Closet had normal wood hangers, not the pesky security hangers. Two fold-up luggage caddies. Many nice touches like that. Hotel looks vacant because almost all the parking spaces are in the back, hidden. There is a convenient rear door. Cons: none. One of the best of the Best Western chain, bravo!

Owner Response, 15 Décembre 2021

Thank you for reviewing your recent stay, I'm glad you enjoyed your visit! We appreciate the positive feedback and hope you will come back and see us again soon! Until then, we wish you safe travels and Happy Holidays.

"Super spot"
stylebynine, 02 Décembre 2021

Very clean hotel and great staff!! Breakfast was great! And very convenient to fort huachuca to visit military family member! Highly recommend this for anyone visiting the area!! Looking forward to my return!!

Owner Response, 02 Décembre 2021

Thank you for taking the time to review your recent visit with us! I am so glad that you enjoyed your stay. I am happy that you found our hotel to be clean and that you appreciated our breakfast options as well as our staff! It is always our goal to provide a safe and comfortable stay. We appreciate your feedback and hope you will vstay with us again in the future. Until then we wish you Happy Holidays and Safe Travels!

"Noisy place to stay"
Andrea W, 02 Décembre 2021

Even though this property is fairly new, they should have worked the kinks out by now. We had a white noise machine with us, but even that didn't block out the traffic noise, the heat coming on/off (sounded like a plane landing in our room), and the phone next to the bed kept flashing a bright light every half hour or so into my face. Oh, and there is construction next door. We won't be returning there....

Owner Response, 02 Décembre 2021

Thank you for taking time to review your recent stay. We appreciate your feedback and I apologize for any disturbances during your stay. The construction next door is only temporary and will not be an issue once the restaurant being built has been completed. I have not heard any complaints previously about the noise from the the heater/cooler system before and will have our Maintenance Technician check the room that you stayed in for any concerns. I completey understand your concern with the the phone screen lighting up randomly and I do apologize that it disturbed your stay. We have searched the manual to try and prevent this and have yet to find a way to turn the feature off. We are looking into prermanent solutions and have found that guests who have shared your concern, typically find covering the phone with a cloth to be helpful. I assure you we would have been happy to resolve your concerns during your stay. Had we known, we would have been happy to offer you a room in a different area of the hotel or otherwise help you to find a solution. Again I do apologize that we did not exceed your expectations during this stay and I do hope that you will not hold this experience against Best Western as a brand. We do appreciate your business and want you to have a wonderful experience everytime you stay. If we can be of further assistance please let us know. We hope you will give us another opportunity to provide you with an excellent stay in the future. Until then, Happy Holidays & Safe Travels!

"Great Stay"
stalbot67, 19 Novembre 2021

The hotel, including the common areas and guest rooms was one of the cleanest I have ever experienced. The staff was friendly and welcoming. The location was convenient to major highways and we enjoyed using the pool, hot tub, and fire pit. There was plenty of free parking and nearby restaurants and supermarkets were close and convenient.

Owner Response, 19 Novembre 2021

Thank you for reviewing your recent stay. I am happy to hear that you found our hotel to be clean and our staff to be friendly. We hope you will come back and visit with us again soon! Until then we wish you Safe Travels & Happy Holidays!

"The way back"
artbrody2, 09 Novembre 2021

I just finished hiking the 800 mile Arizona trail. For an Unsupported FKT my body ached all over and I just wanted to relax and soak In the tub. Got to the room and it was very clean. The beds were really nice and the tub was very clean. I took my bath and relaxed on the bed. Was a peaceful stay.

Owner Response, 09 Novembre 2021

Thank you for reviewing your recent stay with us. I am happy to hear that you enjoyed your visit and were able to relax in a clean room! Please come back anytime you're in the area!

"Clean, friendly staff, well managed with a warm breakfast"
dosnerd, 08 Novembre 2021

I have stayed here several times. This is a well managed very clean hotel with a very friendly staff. A warm well cooked breakfast, complimentary WiFi and complimentary electric vehicle charging makes it a gem in the southern Arizona region. My hat is off to the management staff of this hotel.

Owner Response, 08 Novembre 2021

Thank you for taking time to review your recent stay with us. I am happy to hear that you enjoyed your visit. I am also glad that you found our staff to be friendly and our hotel tp be clean. We hope you will come back and stay with us again soon!

"Great place to stay"
Tom C, 03 Novembre 2021

Very clean, delicious full breakfast, and wonderful location. After visiting Karchner Caverns we spent the night here. Beautiful view of the mountains and close proximity to any of our needs. Rooms were immaculate and quiet. Would definitely recommend and would stay there again.

Owner Response, 03 Novembre 2021

Thank you for taking time to review your recent stay at our hotel. I am glad to hear that you enjoyed our mountain views and found our rooms to be immaculate and quiet! We are happy to invite you back to stay with us again in the future! Thank you again and have a wonderful week!

"Great for milk allergies"
FreddyKrauss, 02 Novembre 2021

Better than usual breakfast for those with milk allergies. Soy milk, almond milk and milk free muffins. Usual waffles, scrambled eggs sausage and bacon. King bed room way smaller than most. Room 412. No anti slip in tub shower and no grab bars. Slipped twice. Two towels one washcloth. Condition overall is good. Anti fog in bathroom mirror nice. Checked in room had privacy placard on handle an key card wouldn't work. Gave us another room.

Owner Response, 02 Novembre 2021

Thank you for taking time to share your experience during your recent stay. I sincerely apologize for the confusion regarding your room. Our property management system, which we use to see the status of our rooms etc, was down for an unexpected outage when you arrvied and this resulted in a mixup with the room#s. I assure you this is not something that is common with our location and we are taking steps to help avoid this in the future. Some of our rooms are larger than others, if you contact us ahead of time we are happy to make a request for a larger room based on availablity. I understand your concerns about the tubs and I assure you, we do have safety bars in our ADA Accessible rooms as well as non-slip bath mats available upon request which are removed between stays for sanitization. I am happy to see that you enjoyed our breakfast options and were satisfied with the condition of the hotel. We hope you will visit us again in the future, so that we might have another oppotunity to provide you with superior service!

"Extremely satisfied"
sncnlpz, 24 Octobre 2021

I looked at 12 different area hotels and this one was the best option. At first the price seemed a little high but after our experience, the price was great. The room was like 'brand new' clean, very comfortable bed, no noise disturbance; the room decor was very attractive, the mountain view of our room was beautiful. The staff (front desk, housekeeping and breakfast area) was very friendly and helpful. The breakfast could not have been better with a variety of hot and cold items being offered. The precautions they take to avoid spread of germs is excellent. The entire stay was wonderful. I recommend this hotel over any other in the area.

Owner Response, 24 Octobre 2021

Thank you so much for taking time to share your recent experience at our hotel! I am so happy to hear that you enjoyed your visit with us and I truly appreciate you letting us know that our staff were friendly and helpful throughout your stay. Providing a safe and comfortable stay for all of our guests is our top priority and I am glad to hear that you found our hotel to be clean and comfortable. We invite you to stay with us again in the future and wish you safe travels in the meantime. Thank you again, from all of our staff!

"Trip to Tombstone"
medinach, 18 Octobre 2021

Room was very clean and comfortable. The bed was comfortable; had plenty of pillows. Had a keurig coffee maker, refrigerator, plenty of towels. The breakfast consisted of eggs, cereal, oatmeal, muffins, fruit, yogurt, etc.

Owner Response, 18 Octobre 2021

Thank you for taking time to review your recent stay with us. I am happy to hear you enjoyed your visit and found our rooms to be clean and comfortable! I am always glad to hear that our staff are being friendly and professional. We hope you will come back and see us again soon!

"The best hotel I've stayed in!"
ramirezcynthia712, 29 Septembre 2021

Everyone we came across was super nice and helpful but Brandy helped us with everything from checking in and out to answering random questions about the area. She's a sweetheart and definitely made me want to only stay at this hotel in the future. Never had my family and I had such an enjoyable experience as we did at this hotel.

Owner Response, 29 Septembre 2021

Thank you for taking time to leave a review. I am glad to see that you enjoyed your visit with us. Your business is very important to us and we value your feedback. I am always happy to hear that our staff are being helpful and I appreciate you taking time to call out Brandy for her excellent hospitality and customer service skills, we are lucky to have her on our team! By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon!

"Clean & comfortable"
DivineDivaTX, 24 Septembre 2021

I checked out of one hotel and drive by several I was considering. This hotel looked to be the best and I couldn't have asked for anything better. The room was immaculate and the bed was very comfortable. Breakfast offered a large selection of items.

Owner Response, 24 Septembre 2021

Thank you for taking time to review your recent stay! I am glad you chose to stay at our hotel and even happier to hear that you found the room to be immaculate and comfortable! We hope you will come back and visit us again soon. Until then, Safe Travels!

"Excellent hotel and staff"
andersonrenee1999, 22 Septembre 2021

The hotel was extremely clean and fresh! The staff made you feel as if you were coming home, they all were wonderful!! I stay at a lot of high end hotels and they could take lessons from Best Western.

Owner Response, 22 Septembre 2021

Thank you for taking time out of your day to review your recent stay, we appreciate your feedback. I am happy to see that you enjoyed your visit with us and am glad to hear that you found our hotel to be clean and fresh. It is wonderful to hear that our staff made you feel at home and we hope you will come back and visit us again soon! Until then, we wish you safe travels!

"Great Location"
Brenda B, 24 Août 2021

I left early every morning and liked how easy & quickly it was to get on AZ-90 and then to AZ-82. In the evening, Fry Blvd has restaurants and grocery stores which was close & easy access also (although there is construction). I didn't have time to eat breakfast or go in the pool area. Pantry could use more variety of items for sale. Will stay again if in Sierra Vista.

Owner Response, 24 Août 2021

Thank you for taking the time out of your day to share your experience. I am happy to hear that you enjoyed your recent visit to our hotel. We will all be happier once construction is complete in the area and are looking into new vendors for our Marketplace in order to have more options available for our guests. Thank you again for your insight, we hope you will stay with us again in the future.

"Quiet,relaxing stay"
venlynnie, 27 Juillet 2021

Recent stay at Best Western Plus Sun Canyon in Sierra Vista was great! The room was comfortable, quiet (we were on the 2nd floor) clean, well appointed, very comfortable king size bed and nice pillows. My one complaint was the size of the bathroom - the only way 2 could be in there at the same time is if one was in the bathtub. Otherwise, it was a lovely stay. All staff were friendly, breakfast was good; we felt welcomed. I'm just sorry we weren't able to use the beautiful pool because of the weather. We will visit again! within 2 minutes of Fort Huachuca gate.

Owner Response, 27 Juillet 2021

Thank you for taking the time to review your recent stay. I'm glad to hear that you enjoyed your stay and were able to enjoy our breakfast options! I'm always happy to hear that our staff are being friendly and appreciate you letting us know. We look forward to seeing you in the future and wish you safe travels until then.

"Great hotel"
butenhoffhome, 17 Juillet 2021

Nice location close to the Army base. Pool and hot tub were refreshing. Breakfast was only grab and go still but a lot of options were available. Very clean rooms. Receptionist was very nice. Would stay here again.

Owner Response, 17 Juillet 2021

Thank you for taking the time to review your stay. I appreciate your feedback and am happy to hear that you enjoyed your visit. We hope that you will stay with us again in the future and wish you safe travels until then!

"Clean room and awesome staff"
E8275KLgabriellas, 13 Janvier 2021

Even during COVID the front staff great you with a smile and ensure that you feel welcome the rooms are super clean. The parking lot to the hotel is nice and clean and everyone is encouraged to use there proper mask and use hand sanitizer.

Owner Response, 13 Janvier 2021

I apologize for the late response but wanted to be sure to thank you for the review. I am so glad that you were able to enjoy our clean rooms and awesome staff. We hope you'll be back to see us again in the future.

"Ok for one night"
rlbaier, 08 Novembre 2020

Pros: Hotel and rooms (we traveled with another couple) felt clean and safe. Arrangements for COVID-19 were well planned and most of the guests adhered to rules and restrictions in the public areas. Cons: King bed rooms were modest but acceptable for the price point. The bathrooms were unbelievably small. The bathtubs did not have a non-skid bottom nor were mats provided and therefore extremely slippery. Water pressure was on the low side. Both rooms had 2 bath towels, 1 hand towel, and 2 wash cloths; king beds had 2 pillows. When we requested extra pillows & 1 extra hand towel per room the desk clerk seemed put out. The refrigerator in our room had a loud buzz when we were trying to sleep so we unplugged it.

"Overnight stay"
B2793JUjeffc, 25 Octobre 2020

It was a great place stay .... Customer service was great, a clean and quiet place to check in to after driving all day. The parking lot was easy-to-get in and out of .an early check-out was perfect....

"friendly people, nice rooms"
Cynthia B, 08 Août 2020

i stayed here two nights on a birding tour during covid. staff was extremely friendly, wore masks, had bag breakfasts to go. clean room. tiny bathroom but, since i had a broken foot anyway, this turned out to be more convenient.

"Overnight stay"
williamjj76073, 15 Juillet 2020

I was there for only one night but this wad the second time that I've stayed there and both times were wonderful. On this time I stayed I wad hurrying pretty bad and woke up, got up and wad going to have a cig outside and noticed that the pool was still open at 1:30am so I got in the hot tub for about 30-45 min it was great I went back to the room and fell asleep.

"Great hotel"
CalKimmie07, 06 Juillet 2020

My family stayed here for a couple days to visit Tombstone and it was excellent. The hotel is about 20-25 minute drive to Tombstone, which wasn't bad at all. The hotel was very clean and up to date. We didn't get to try the usual breakfast because of the Covid situation, however they did provide a nice little breakfast that consisted of a muffin, granola bar and a piece of fruit. They also offered yogurt and cereal. Hotel staff was extremely friendly and helpful. We enjoyed our stay and would stay here again.

"Wonderful "
831whitneyg, 29 Juin 2020

We stayed for 1 night (6/28) and it was great. The lady at the front desk who checked us in was extremely kind and the room was super clean. If we come back this way again we will be staying here. Thank you

"Thank you for taking precautions due to the pandemic and making our stay both safe and fun."
bhappyparties, 30 Mai 2020

Thank you for taking precautions due to the pandemic and making our stay both safe and fun. The room was clean and the facility had clearly marked guidelines for social distancing. The staff was friendly and kind to me and my children.

"Sunny stay"
Adventurer64361, 23 Mars 2020

This is the cleanest Best Western hotel we Have stayed in during our travels. Immaculate hotel, rooms and facilities! Lots of care and hard work is shown by the staff. Breakfast is super; Happy Hour is a plus!! Pool was warm and very clean, as was hot tub. Would definitely recommend staying here to anyone.

"Good Things are Found in Small Packages"
deavers, 19 Mars 2020

When we read reviews of this hotel, we noticed that several people mentioned the size of the room. We soon realized what they meant!!! The rooms - both bedroom and bath, are very, very small. The size of the room aside, our stay at this hotel was nothing short of delightful! Everything was fresh and updated, and everything was incredibly clean. We were surprised by the wine and beer 'Happy Hour' each evening and found it to be most welcome at the end of a busy day. The hotel staff were both friendly and helpful, and the hotel location could not have been more convenient. We thoroughly enjoyed our stay at the Best Western Plus Sun Canyon, and look forward to a return.

"“Best” is the right name!"
dutoitmichael, 02 Mars 2020

My wife and I recently stayed here 4 nights for a family wedding...truly a wonderful experience. Clean, friendly staff, free snacks and a complimentary breakfast that featured everything you could want...they even gave us a AAA discount. This is hands down the best hotel experience we've ever had. It's also conveniently located in Sierra Vista. We'll be back!

"Seeing the sites around Sierra Vista"
azisner, 02 Mars 2020

The room accommodation exceeded our expectations. When returned to our room at day's end, the room was cleaned and soiled towels replaced. The desk was large enough to spread out work in the evening. This BW had the best mattress for a good night's sleep, better than the one I have at home. Plus extra pillows. The breakfast offered a variety of options to meet almost everyone's tastes. Suggest you request a room facing west, overlooking Fort Huachuca (not much to see) and the Huachuca Mountains.

"Quite Surprised!"
79debbiev, 24 Février 2020

We were quite surprised to find such a small bedroom and bathroom compared to other Best Westerns we have stayed at. We were excited to stay here as we were aware that it was a relatively new property, but disappointed when we saw the size of the space. Breakfast included several fresh fruits, but coffee pot and orange juice was empty quite often. Plastic ware and plastic dishes are a real turnoff. We were here to celebrate a birthday and anniversary, but would most likely not return.

"slightly disappointed"
David S, 22 Février 2020

The staff did not recognise us as diamond members. No gift bag or upgrade . The bathrooms were tiny I don't how this hotel got the Best Western Plus statise . People at breakfast were complaining about the size of the rooms, mostly the bathrooms.

"A wonderful stay"
sonoita07, 21 Février 2020

We just stayed here on Feb 19 and 20. The staff is fantastic, the entire facility is extremely clean, the room comfy, the breakfast had a good variety, including gluten free and dairy free options. This is the best choice for your stay in Sierra Vista.

"Nice facility"
NoCalLove, 18 Février 2020

This is a nice hotel. Rooms were clean and in good order. Bathroom is tiny but clean. There is a fire pit outside and bbq which are nice extras. Location is quiet but still convenient. The reason I only gave it four stars is due to the breakfast and housekeeping. Towels and room amenities were not replaced. Breakfast was good but items were not replenished in a timely manner. They even ran out of basic items like jelly.

"Great stay"
Resort818141, 14 Février 2020

We spent almost 5 weeks at the Sun Canyon Best Western as we had our house remodeled and needed to move out. We could not have been treated better than we were at the Sun Canyon. Every person we dealt with was friendly and nice and the breakfast was great.

"Small cramped bathroom "
eatwelltravelmore, 11 Février 2020

This bathroom (room 101) was ridiculously cramped and small. There was a huge closet outside of the bathroom where they could have extended the space. So first of all the bathroom door opened inward and almost hit the toilet. The toilet was blocking half of the bathtub/shower. The toilet roll was under the sink but behind the toilet so you had to reach backwards. The door had to be closed to even enter or exit the shower. It seemed like this hotel had been remodeled so I have no idea why they made the bathroom this way. It was a pain in the butt (pun intended) the entire stay. My husband stayed with me and said he couldn't stand right in front of the sink because the toilet was in the way. I don't know if all the bathrooms are this way in this hotel but I will never stay here again and they should not use that room if it's the only cramped small bathroom. (Also a stain on the ceiling) The reason for 2 stars instead of 1 is because everything else at the hotel was pretty ok.

Owner Response, 11 Février 2020

Thank you for taking the time to provide feedback of your recent stay, and we are sorry to hear that it did not exceed your expectations. Your satisfaction is important to us and we hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

"The BEST stay in Sierra Vista area"
TheRVQueen, 10 Février 2020

New location with impeccable service and staff. As is the Best Western style their beds are super comfy. Their full hot breakfast at this location includes bacon sausage. On The West End of town so access to businesses is super .

"Friendly Staff"
SallyKoehler, 02 Février 2020

Very friendly and helpful staff! They were responsive to all our questions and helped us with our daytime travel plans. Very comfortable stay. Enjoyed our experience. The "happy hour" was a nice bonus! Breakfast was substantial and good.

"Incredible Service and Experience"
Escape55471804548, 28 Janvier 2020

We were impressed by our experience from the first moment entering the very updated lobby and hotel. The staff was extremely welcoming and helpful especially since we were checking in many people. They provided some snacks and beverages were available 24/7. The rooms were very clean and updated. The breakfast was fantastic with options for everyone. Regina and crew were funny, happy, and great to work with at the hotel. PS great fire pit!

"Super place to stay in Sierra Vista!"
thornegirlsx3, 20 Janvier 2020

I was a little uneasy about selecting this hotel because the pictures on the website made the outside look a little run down. However - I am glad that I didnt let that stop us. We had a great stay at this hotel and would definitly stay again should we ever find ourselves in Sierra Vista again. The staff was wonderful and accomodating. The room was clean and comfortable. The interior of the hotel was very nice in general. The breakfast was very good - I would have like to see bananas, but that is just my preference. The eggs looked either greasy or watery - I didn't choose to eat them so I am not sure. Other than that it was a very well laid out and tended breakfast service. The only reason I didn't rate as excellant is the water pressure in the shower was so low that it took a very long time to get all the shampoo out of my hair. Really a great property!

"Nothing like a NEW Best Western!"
Michael G, 19 Janvier 2020

What is better than a Best Western? A NEW Best Western! It has been open for about a year and the location is just great. The rooms are beautiful and the breakfast was just fine. Regina at the front desk answered all my questions about Sierra Vista and Cochise County. I will definitely return to this property when I am in the area again.

"Great Service"
terriioannou, 12 Janvier 2020

Regina will make sure you have everything you need. Now I have no choice but to write at least 200 characters so now I'm writing just to write. This place was great, I would recommend it to anyone. I don't see myself gong to Sierra Vista again, but if I do this is where I will stay.

"Great new Hotel"
Phil_and_Sandy_2008, 04 Janvier 2020

The hotel is new and you could tell. The facilities were modern and clean. The staff was very friendly and helpful. Breakfast was great, a full breakfast not a cheap continental breakfast ripoff. The facility is in a good location and was quite. Highly recommend anyone going to Sierra Vista to stay in this hotel. The new toilets work great but a really noisy and wake anyone up that's sleeping even with the bathroom door closed. Recommend trays for carrying breakfast to room.

"Excellent visit!"
yvettem1968, 09 Décembre 2019

We enjoyed our stay at this Best Western! Our room and common areas were spotless! Front desk, Andrew, was very kind and helpful! Housekeeping was great! Breakfast attendant kept food filled and fresh!

"great motel"
phxzorro, 07 Décembre 2019

What a wonderful motel. First time here and I was skeptical of the high ratings I saw. Now that we have stayed here I get it! The motel was clean, comfortable, and the staff was super friendly. A special shoutout goes to Vicki at the front desk. The breakfast was one of the best hotel chain breakfasts ever. It has a huge variety and little special touches like red and green chili and cheese to go on the eggs. Bacon and sausage, perfect. They also unexpectedly have a happy hour thrown in where you get a free beer or wine. The room was clean and the bed super comfortable. I wouldn't stay any where else in Sierra Vista.

"great hotel, wonderful service"
Anne_Alexander, 04 Décembre 2019

This hotel is either brand new or just finished being renovated - it's clean, modern, yet homey and welcoming. The front desk when I checked in was excellent. I paid using gift cards, and have had trouble in the past at other Best Westerns with no one knowing how to apply them. But the man at check-in knew how and took care of it quickly. Would definitely stay there again.

"Great hotel!"
Armymom007, 03 Décembre 2019

The hotel was clean and the rooms were great! The bed was so comfortable for the first time in years I didn't wake up with back pain. The hotel breakfast was probably one of the best I've ever had. I came to Arizona to see my daughter in the Army and I don't have money to waste so after reading many reviews and the price I selected this hotel and I wasn't disappointed. The only things I noticed was the bathroom was a little small and the shower was more of a sprinkle. There's not as much water pressure as I like, but I was very happy with the hotel! The LED lights can be a bit much, but all those things are minor. Great place to stay!

"The balcony with mountain view amazed, but..."
Elizabeth C, 30 Novembre 2019

Security seemed minimal - noisy suspicious stuff kept happening outside overnight while the staff admitted to seldom making rounds or watching the security camera feeds - and the fridge wasn't working when I arrived, though the maintenance staff got it working later. That was a big relief because he couldn't find another working unit to swap mine with, and that sort of potential hassle alone would deter me from returning! Some of the staff seemed rather defensive when I offered feedback now and then. Cat-friendliness is limited to only a few rooms, so if I returned with Kitty, definitely I wouldn't be able to rent a balcony room, which is the only attraction for me there. The WiFi worked fine for my purposes and the hot breakfasts I judged okay, typical for buffet-style. The socials I appreciated. My King room was mostly functional, but felt cramped, with oversized, uncomfortable chairs that I had to push past - there was no real desk with an office chair (only room for a small table and those stiff, stuffed chairs). The huge balcony was where I spent hours upon hours anyway, but even so, I've decided not to return, for the other reasons.

"Absolutely Terrific!"
fgarizona, 29 Novembre 2019

In just about every hotel we go to, I think that a manager or one of the higher ups ought to try staying at their own hotel to experience it and this place feels like somebody actually took the time and did just that. ALL the small stuff was taken care of from easy and clear instructions/guides to convenient usb and electric plugs to cleanliness and hospitality and beyond. This really felt like an expensive hotel and not one that was both budget- and pet-freindly. We were there Thanksgiving day/night and the weather was terrible but they have a lovely heated pool and a firepit and we actually did see a family take advantage of the pool even with the weather! The breakfast bar was terrific with everything anybody could possibly want from fruit, yogurts and cereals to eggs, sausages and bacon and beyond. They even have a coffee and hot drinks available at any time for guests at no additional charge. There's other perks too. I do want to make extra mention of the woman at the front desk who was extremely helpful and pleasant. I don't think of Sierra Vista as a destination normally but this hotel was so exceptional, we're planning on a return visit in the not-too-distant future for at least a couple of nights to be able to have close access to area attractions like Kartchner Caverns and Tombstone and such.

"Fantastic Hotel"
greenbranches2018, 23 Novembre 2019

We stayed in October at this hotel and it is well worth its 5 star rating. We were booked for 3 nights but ended up staying 6. The staff were very friendly and took pride in keeping their Trip Adviser rating up. Ruby, Vicki and Andrew were amazing with their "Can Do Attitude". The room we had was handicap accessible so the bathroom was a very nice size. We hear from others that the standard bathrooms were small. All the rooms have been renovated.The pool area was kept very clean with lots of seating. There is a natural gas BBQ area with natural gas fire pit, great for socializing. We enjoyed having the BBQ available to make dinner. On Mon-Thursday the hotel provides "Happy Hour" where they give you 2 free beverages and snacks. It was something we looked forward to after our days of adventure. The location of this hotel was centrally located and a great home base.Well in the area we enjoyed visiting- Bisbee ( Queen Mine Tour and Lavender Pit ) Lowell ( A deserted old town street lost in time) Montezuma Canyon in Coronado National Park, Toombstone, Kartchner Caverns, and Brown Canyon Ranch. Breakfast in this hotel was very nice with a larger variety of hot and cold options. We learned that when you stay at the Best Western Plus hotels make them a grade above other BW properties that can be older. Be sure to look closely at the big fir tree by the BBQ- it is a cell tower. LOL

"November 2019 Experience"
michaelO4047ME, 21 Novembre 2019

We found the service throughout the hotel to friendly and timely in what they did for us. The room was clean and comfortable, with a big bathroom, comfortable beds, and well equipped. A second chair in the room would have been nice. The breakfast was the best we have experienced with hotels that include it. We found the location to be very convenient based on what we were there to accomplish.

"Great Renovated Hotel"
746dallas, 17 Novembre 2019

This is literally the “best” Best Western I have stayed in. Clean rooms. Great breakfast. Friendly staff nicely updated. They do such a great job that they can be fully booked so grab rooms when you can. Thanks also to the staff for caring for our military as many who stayed were connected with Fort Houchuta.

"Caverns tour"
Nascar388, 17 Novembre 2019

We stayed here when taking the Kartchner Caverns tour. The hotel is south of the caverns and we were concerned about being closer to Mexico boarder. The hotel and city were good no concerns after staying and eating there. The bathroom in our room was a little small only a one person room. New hotel and nice otherwise.

"Wonderful one night stay to attend AZ Folklore Society presentation"
janesJ6183EW, 17 Novembre 2019

This is a well located, nicely done, squeaky clean modern hotel. We look for Best Western Plus hotels and this fit the bill. The hot breakfast had a nice assortment of a variety of options. Front desk person Andrew accommodated my special request after I had broken my foot a few days prior. We will defiitely stay here again.

"Caring staff"
Jo Ann S, 11 Novembre 2019

I had been looking at this hotel online and needed an accessible room. I waited too long, because when I was ready to book - the accessible rooms were gone. I called the hotel and Sheena was the first to help - she booked us a King room - but promised to watch for an accessible room (which apparently she did find for us). The night before arrival, I saw online that a King roll in shower accessible room was available. I called the hotel again, and ANDREW was able to switch rooms for us. This resulted in a no hassle night. It is appreciated.

"Great Hotel"
charger106, 11 Novembre 2019

This hotel was one of the best hotels that I have stayed at recently. The staff was caring. They had a wide assortment of non alcoholic drinks available for the people that do not drink alcohol. They had an assortment of snacks laid out during the time period also.

"Sierra Vista"
Carrie P, 09 Novembre 2019

I enjoyed staying at the this hotel and the balcony room was so wonderful. I loved stepping outside in the morning when things were still calm. All the workers were very nice and efficient. The location of the hotel was in close proximity to almost everything.

"arizona vacation"
castro77449, 05 Novembre 2019

Sierra vista nice stay friendly,and good place for sightseeing, close to tombstone Mexico some caves and fort huachuca, about one hour away from tucson ,will always look at staying at beat western on future trips

"Average hotel"
Kathleen B, 27 Octobre 2019

New hotel, poor sound control. Check-in staff easily confused. Breakfast was average, the food attendant was very nice and helpful. Beds were very hard. Night reception, very plain. No soft drinks visible.

"Very nice...New and stylish...good full morning breakfast."
Darryl M, 23 Octobre 2019

I was very impressed with the hotel's freshness. Everything was sparkling new including the pool and Jacuzzi. Rooms were clean and stylish. Ruby at front desk for check-in was friendly and courteous. Thanks Ruby for all your help and info on making our stay unexpectedly so great.

"great place"
Sandra F, 21 Octobre 2019

great place to stay. the staff are very friendly. The rooms are clean. THe hot breakfast is very good. The pool and spa was a good place to relax. The maids were helpful. I had to do an early checkin and there was no problem.

"Great value at this hotel"
Bleys R, 16 Octobre 2019

Nice place, convenient location near restaurants. Great check out time of noon. Breakfast selections plentiful. Coffee and tea always in lobby. Hot tub large and with a view of mountains. Large rooms with frig and microwaves. And a real coffee pot, not the keurig model.s

"Trip to Sierra Vista, AZ"
Excursion06953036431, 11 Octobre 2019

Check in without a reservation, the front desk clerk was extremely helpful in getting us a room. The room with a king bed was very clean, warm, and inviting. Our location was close to the main street thru town. Best of all we enjoyed their breakfast!!

"Great Remodel"
JennyHollow7, 10 Octobre 2019

We used to live in Sierra Vista and had returned to visit friends. We booked this hotel for our stay It has had a great remodel. Very modern. Bathroom was a little small, but other then that we had a great stay. Mon-Thurs they have a social hour in the lobby with free snacks and drinks! Breakfast buffet was really good too

"Better than Hilton"
bfrankinstalls, 10 Octobre 2019

Better than Hilton. I spend over 200 nights a year on the road living in hotels. As a Hilton gold member I usually stay at Hilton's. Most nights my rooms are compt. I came to Fort Huachuca and could have stayed anywhere. This particular time rooms weren't compt. I heard about this hotel and could not of been more pleased. Half the overnight cost twice the value.

"Great place!"
terrigilsenan, 05 Octobre 2019

Awesome hotel for a great price! They had a lovely happy hour with two complimentary beers or wine per person and a variety of snacks. The property was very nice and well cared for. The staff was pleasant and helpful. I would stay here again!

"Great experience for a good price."
aladines94, 04 Octobre 2019

All of the staff were very friendly and accommodating. They provided free snacks and alcoholic beverages during the evening which I greatly appreciated. If you are visiting someone stationed at Ft. Huachuca this is the perfect place to stay and only a few minutes away from post.

"BW in Sierra Vista the place to stay"
Cheri H, 02 Octobre 2019

This property is awesome. 1st, love that i get my bill under the door. i know its a small thing, but i wish others did it too. As a traveler i really look for electrical outlets to plug in all my stuff, computer, ipad, 2 phones, hot spots, etc. this place has updated with that in mind. Love the lighting in the bathroom. a girl can put on her makeup and not in the dim or dark. The room i had, had a full fridge. something i look for instead of those real tiny dorm ones. everything was clean. pillows soft and medium. will stay here again when in the area and highly recommend. staff is helpful too.

"Excellent Experience! "
Brandi C, 30 Septembre 2019

Beautiful hotel, great central location, and wonderful staff. Andrew the desk clerk went above and beyond from the moment I arrived to ensure my comfort and convenience. Best hotel experience I've had in a long time!

"Good to have you back"
Tripdad58, 27 Septembre 2019

BW was my choice for many years then the quality slipped in the 90s , I moved to other chains. This last trip I gave them a shot and I am very happy with the service and facilities . May be I got lucky but this hotel provided great VALUE , the building and facilities are in good shape, the staff were truly friendly they met and exceeded my expectations.

"Huachuca Mountains Visit"
Harvey C, 20 Septembre 2019

The location is perfect. It's near the Huachuca mountains and Ft Huachuca. It's also seconds from the Buffalo Soldier Road, a major route through the area. The Mountain View Golf Course is minutes away.

"Not easily impressed...but I was!!"
bigdada8, 09 Septembre 2019

In town for Bisbee Blues Festival & are we glad we choose here to stay. Beautiful hotel, great service, top notch rooms. Easy to visit overall area of Benson, Tombstone, Bisbee etc. Great food nearby like The Country House. Beautiful sights like Our Lady of the Sierra's.

"Excellent Hotel and staff"
My8rolands, 08 Septembre 2019

This hotel was situated in a beautiful area of Sierra Vista, AZ. The staff was awesome and very accomadating! The room was very comfortable. The bathroom was a little cramped, but doable. Looking forward to our next stay in November when we return to Sierra Vista.

"Perfect in every way"
Daniel A, 07 Septembre 2019

We've never seen a hotel before with nothing but good reviews so we had to check it out. It definitely deserves its high ranking. Andrew is great at check-in, the rooms are clean and quiet, pool and hot tub are great, breakfast is fabulous. This hotel was remodeled earlier this year and it shows as everything is immaculate. Definitely will stay here again.

"Great stay for a great price!"
aleniencarnacion, 04 Septembre 2019

I was visiting my husband at the fort Huachuca base and stayed here for the weekend. The hotel was more than expected. There were a variety of breakfast options every morning and the staff was very nice. The rooms were clean and the pool/hot tub were a plus for the hot days. This is a must stay if visiting the fort Huachuca/Sierra Vista area.

"Clean, affordable and amazing staff"
karinrosarne, 04 Septembre 2019

Seriously forgot my $3000 laptop in the hotel room and iPad and drove off hundreds of miles. The staff immediately went to the room, found it, personally packed it and overnighted to my home. Highly recommend!

"New Favorite Hotel"
dawnhalbrook, 29 Août 2019

I stayed here on a business trip because it was within budget (actually below budget). It was the nicest hotel I have stayed in in a very long time. Let me preference with I do not normally stay at Best Western chains. It was clean (Immaculate), fresh, lots of parking, nice fitness center, and cute decor. Cleanliness was above all. The hotel staff was also great. I would highly recommend this hotel and when in the area will definitely stay here again. Only downfall is it was slightly farther away from restaurants than other hotels.

"Great prize for great quality!"
capecodtraveler88, 25 Août 2019

Stayed here after spending a long day in tombstone. Rooms were new and clean. Friendly staff greeted us and the complimentary breakfast was high quality- it even had fresh strawberries and blueberries!

"Great hotel in Sierra Vista"
tara k, 12 Août 2019

The hotel was clean, staff friendly and breakfast great! We stayed with a large group (13 rooms) and they were able to help accommodate us! It was close to tourist attractions as well. There is also a great taco place that the front desk recommended just up the street. I think 143 Street Tacos!

"SierraVista get-away"
E1137PMjamesa, 06 Août 2019

We really enjoyed the area and closeness to a number of really cool and historic attractions. We also used the time to do a little research into a likely area for us to retire in a few years. Thank youBest Western for being a part of our future planning.

"Very nice but"
BigDaddy148, 04 Août 2019

This a very nice new hotel. The people at check in were very nice. The beer and wine happy hour is a nice touch. We didn't do breakfast. I rented two rooms for my wife and I and my daughter and her friend. Our room was fine but there plumbing backed up to dog hair in the drain. It wasn't taken care of till AM.They have a really nice fire pit to sit around but we got smoked out by the smokers so we left. Tried the pool and it was the same problem. I would stay here again because of the staff they were over the top.

"BEST Best Western visit ever!"
GeorgiaTraveler1776, 04 Août 2019

I stayed at this hotel for 3 nights while visiting my son for his AIT graduation at nearby Fort Huachuca. The staff was amazing. From the front desk clerks to the room service attendants to the ladies preparing breakfast every morning, everyone was extremely nice and helpful. Each person went out of their way to make sure that my visit went well. So far this year, I've stayed at BWs in 3 different locations and this was the nicest visit yet. Keep up the good work!

"Greatest Hotel!"
Global31877, 30 Juillet 2019

Love my Best Western Hotel because they are the best. I won't stay any where else but at Best Western. This summer we went on vacation for 7 days and we stayed at Best Western Hotels every day. We went from San Antonio, Tx. to New Mexico and Arizona. It was a wonderful vacation . Our services at the hotel were the best starting with free breakfast, great beds and great members that treated us like family.

"Business"
akwonazdes, 26 Juillet 2019

Sierra vista is a growing town , glad you have a variety of hotels to accommodate. Lots of places to eat that are easy to find and not too far from hotel. Lots of mom and pop restaurants, small stores add to the small town appeal off of Fry

"Perfect for Military families"
vonnette m, 25 Juillet 2019

I have been out for a few years but was back in town visiting my daughter on base. As soon as I walked in I was greeted by a tv room lobby with a group of girls who took me back to pcs season with the family. The hotel is great for this! There are places outside to hang out, the pool area is nice, the lobby, eating area were all great. As well the staff was super nice. If you are in visiting with your kids this is the hotel for you!

"Great overall Hotel"
Inovater72, 03 Juillet 2019

Just remodeled and very nice. Bathroom a little small but everything nice and new. Very good breakfast and nice, efficient staff. Location is very good relative to the city and there was plenty of parking to park our U haul and trailer.

"Sierra Vista visit"
Mark W, 25 Juin 2019

Property is located near a main entry gate to Fort Huachuca and within walking distance of numerous local businesses. The property is relatively new and has many updates and upgrades compared to other hotels within this chain. Service personnel are friendly, courteous, helpful and kind throughout the entire visit.

"Sierra Vista"
michellemI1417SL, 25 Juin 2019

Went to visit my daughter at Ft. Huachuca. Location is perfect since it's so close to base! SV has so many amenities that we were never bored. Went sightseeing in Bisbee, Tombstone, and Kartchner Caves! Oh and Our Lady of the Sierras! Love that it is cooler than Phoenix & Tucson too!!

"Visiting Friends"
838alans, 22 Juin 2019

We stayed at the Sun Country Hotel while visiting friends in the area. We found the rooms to be very nicely furnished, quiet and comfortable. Our friends met us for happy hour at the hotel. The staff was very accommodating, friendly and helpful making everyone feel welcome.

"Terrific place"
Monica R, 22 Juin 2019

It's true the beds are heavenly. The room was comfortable and included a fridge and microwave and k-cup coffee machine. Ample pillows and towels. The included full breakfast was hot and delicious (scrambled eggs, scrambled egg whites with spinach, sausage, bacon, eggs, biscuits and gravy, fresh waffles) with a variety of choices and if you enjoy specialty coffee then that's covered too. The location is safe and close to many restaurants, fast food, and stores. The staff was polite and helpful. There is no room service but for $89 a night and considering the numerous food places nearby, it's really not an issue. They have a vending fridge at the check-in area with a variety of items for sale including free water, ice cream, frozen dinners, etc. We had a mountain view room which was beautiful. The bed was super comfortable with perfect blankets and tons of comfortable pillows. The room was quiet (4th floor) and the room darkening shades were appreciated!

"Visit with grandkids"
Carolyn W, 21 Juin 2019

The entire staff at this location is friendly and very helpful. They all go out of their way to make traveling easier for their visitors. I will definitely stay at this location again. Very good location.

"ten on every level"
licensed2chill, 18 Juin 2019

Hotel was outstanding!! Great remodel job with exception of tiny bathroom but this was older property and I was traveling alone, so not a problem. Property was immaculate and extremely friendly staff.

"Excellent Hotel"
Pat F, 15 Juin 2019

I had a wonderful stay here. Hotel is New and very clean. Breakfast was very good. Lots of variety two egg dishes, sausage and bacon. Variety of coffee and fruit juice. Waffles and fruit. Evening snacks and wine and beer. Bathroom mirror lighted from the back and fancy faucet. Parking in the back. Nice pool. Not near restaurants. Off main highway but quiet.

"Buesiness Trip"
Pioneer43552276511, 13 Juin 2019

Great service, environment and overall stay! The rooms were very nice and perfect for work and leisure time. The breakfast and other dining times were perfect, there was no physical restaurant, but complimentary snacks and drinks at all times.

"Weekend stay"
civil_engineer1997, 10 Juin 2019

This hotel was fully renovated. Job well done on the overhaul. The staff is friendly and the hotel is nice and clean. The breakfast room has this amazing automatic coffee machine that puts out all sorts of coffee types. I would stay here again.

"Best Kept Secret in Sierra Vista"
Neuftearia, 05 Juin 2019

Happily surprised at my recent stay at Best Western Plus Sun Canyon. This Best Western is definitely on par with the more expensive leading brand hotels. From the complete renovation, proximity to the base, within 1 mile of restaurants/fast food options, and lets not forget the mountain view, this Best Western has definitely been added as the place to stay whenever i'm in Sierra Vista. And let's not forget the staff, they are AMAZING! The lady at the front desk (slim build, glasses and close cut; I can't remember her name) made sure my stay was perfect and checked in on me whenever she saw me. She is the epitome of Hospitality!

Owner Response, 05 Juin 2019

Dear Neuftearia, Thank you so much for taking the time to post such a wonderful review! I am so happy to hear you thoroughly enjoyed your visit with us and I will be sure to share your review with Regina as I know she will be thrilled. Thank you again and we hope to welcome you back in the future! Pamela Colabella General Manager Best Western Plus Sun Canyon

"Above expectations"
Atgrif, 05 Juin 2019

I was blown away by this hotel. The level of customer service was wonderful. The room spacious and comfortable and the breakfast was delicious. One downfall was we were on the mountain side and the curtains don't block out the sun. I've stayed in other hotels in this area, this is by far the best. Photo was the view from our room.

Owner Response, 05 Juin 2019

Dear Atgrif, Thank you so much for taking the time to post such a wonderful review! I am thrilled to hear you enjoyed your visit and will be sharing your feedback with our staff for solutions so that we can welcome you back for an even better experience. We love our super bright Arizona sunshine against the beautiful backdrop of the mountains but it is a challenge for even the best of blackout curtains at sunset for sure! Thank you again and we hope to welcome you back in the future! Pamela Colabella General Manager Best Western Plus Sun Canyon

"New and improved"
Quest362188, 03 Juin 2019

The Sun Canyon Best Western was a great place to stay. The breakfast line up was delicious and the staff were a joy to be around. We were visiting Ft Huachucha and the hotel was right across the street from it.

Owner Response, 03 Juin 2019

Dear Quest362188, Thank you for taking the time to share your feedback with us! I am happy to hear you enjoyed your stay as well as the staff and that our location was ideal for you. Thank you again and we hope to welcome you back in the future! Sincerely, Pamela Colabella General Manager Best Western Plus Sun Canyon

"Great place to stay"
ac600us, 27 Mai 2019

We stay here at the BW for our side trips. Kartchner caverns and Tombstone. Very nice place to stay and very comfortable, breakfast in the morning was very good. Will stay again when we come back for more exploring.

Owner Response, 27 Mai 2019

Dear ac600us, Thank you for taking the time to post your review! I am happy to hear you enjoyed your stay with us and that you were able to visit our wonderful Kartchner Caverns and epic Tombstone. We hope to welcome you back to check out some of the other sites Cochise County has to offer such as the artist town of Bisbee or the Sonoita Wine Country, to name a few. Sincerely, Pamela Colabella General Manager Best Western Plus Sun Canyon

"Great value"
Quest43038982912, 27 Mai 2019

All I have to say is that we were pretty impressed by the BW. I never stay at a best western. I usually stay at the Marriott or Indigos. We really enjoyed our stay. The hotel was clean and updated. The breakfast was phenomenal! I also heard they offer free beer during the week ! I would definitely come back and stay at the Best Western Sun Canyon. Oh I forgot the mention that they have a fire pit outside next to the pool and jacuzzi area!

Owner Response, 27 Mai 2019

Dear Quest43038982912, I am thrilled to hear you had such a wonderful experience at our hotel and appreciate the time you took to post your review! With our Best Western Rewards program with points that never expire and additional perks the more you stay, I hope that Best Western is now on your list of hotels to stay.Thank you again and we hope to welcome you back so you can try out our Evening Socials with, yes, complimentary beer, wine, and an assortment of goodies! Sincerely, Pamela Colabella General Manager Best Western Plus Sun Canyon

"Great place to stay!"
Venture41824310239, 20 Mai 2019

The staff were very friendly, and the room was very clean & comfortable. Got a great night's sleep. I'd definitely return to this hotel again if I'm in the area. I'd just avoid the hot breakfast foods and stick with the breads and muffins instead.

"Hotel and Staff wonderful"
GlobeTrotting527328, 20 Mai 2019

An excellent experience. Great happy hour and very good breakfast. Ruby and Regina made our stay even more enjoyable. They went above and beyond in helping us with directions and maps to see the attractions we wanted. Would be our first selection on another visit. All in all excellent.

"Best motel I've stayed at in a while!"
Innereagle, 01 Mai 2019

It's spotless. Room was very nice though bathroom was small. Personnel were wonderful- friendly, well trained, went the extra mile. Breakfast was a real breakfast with real food & a great attendant. We could not have been happier! Linens were nice. Even the little shampoos, etc., were good. What's not to like?

Owner Response, 01 Mai 2019

Dear Mr. Innereagle, Thank you so much for taking the time to post such a wonderful review! I am thrilled to hear you enjoyed your stay and couldn't be happier about your comments regarding staff and breakfast. Should you return to us in the future, I would like you to know that we do have a variety of rooms to choose from, some with larger bathrooms, that we would be happy to upgrade you to upon request at no additional charge. Once again, thank you for your positive review and we hope to welcome you back in the future!

"CLEAN & COMFY"
BBMAC2006, 17 Avril 2019

booked this room on our way back from a great day in bisbee ..... the room was very clean and the bed was comfortable - the hotel remodel was done well and with great colors - the staff was kind and welcoming - breakfast was very good and they never an out of anything - parking lot has a lot of lights and although only in the back - you felt safe A couple of misses: - all the lighting in the room is cold color aka cool white bulbs ..... it would be nice to have had at least one soft aka warm bulb in the room - the kichtenette sink faucet need to be at such a height that you can fit something under it to wash like a reuseable travel - it would be super if housekeeping would make sure all alarms are off from the prior guest .... not fun waking up before the sun when you didn't want to

"Fresh, Friendly, First Rate!"
michaelmK9351DB, 17 Avril 2019

Our group of 9 needed 6 rooms. We searched the interweb the night before and found a new Best Western Plus. The Marriott Fairfield Inn was $199 and this hotel advertised $98 but with rewards only $89. A clean foyer with complementary beer & wine greeted us upon arrival. Regina was our phone contact, and helped secure the best rate for all the members of our traveling party. She handled all the reservation perfectly and was a smiling face to greet us upon arrival the next day. Vicki helped check us in and offered snickerdoodle cookies for all, and sodas for our non drinkers. Our rooms were spotless, had large (50”) TV and 2 comfortable queen beds. Linens were a touch upscale as were towels and soaps. In the morning breakfast options (included at no addl charge) were eggs, egg whites crispy bacon, sausage, bisquits, waffles, toast, bagels cereal, yohgurt of many flavors and more. Coffee, juice, of course. Our group comprised seasoned world travelers, most staying 30 days/year in a hotel. We were uniformly overly complementary about both the quality and value. Ruby and Shana checked us out with speed and good humor. Great job and an A+ from our group!

"traveler"
Trip263104, 10 Avril 2019

This hotel was recently remodeled.. Everything from top to bottom was new and fresh. The hotel was located in an excellent location. The breakfast selection was fresh and had a great variety. The staff was attentive and insured that everything was satisfactory. The only down side would be that the bathroom was small in comparison to the rest of the room. Definitely would stay here again and recommend it to anyone staying in the area.

"Clean, modern and friendly!"
Code3pro, 04 Avril 2019

Stayed here on business. VERY welcoming staff with a lot of attention to detail. Hotel seems very new, and rooms were nice,clean and comfortable for the price point. Decent hot breakfast setup. Will stay here again.

"Exceptional hotel, staff and value"
RW-LJWatkins, 23 Mars 2019

3 night stay and the staff were phenomenal! Room was very comfortable and pleasant. New everything!!!! Breakfast is hot and fresh. Cappuccino machine. Nice sized pool and jacuzzi. Quiet, ultra clean, and the best hotel staff we have ever met!!!!!

Owner Response, 23 Mars 2019

Dear Watkins Family, Thank you so much for your kind words and for taking the time to post such a wonderful review! It is guests such as yourselves that keep us loving what we do and I will be sure to share your comments with the rest of the team. I am so happy to hear you had such a great stay and I hope we can welcome you back in the future!! Sincerely, Pamela Colabella General Manager for Best Western Plus Sun Canyon

Hotels in der Nähe

Tombstone Lookout Lodge, SureStay Collection by Best Western

781 N Highway 80 PO Box 385, 85638 - Tombstone
Ist das Frühstück im Preis inbegriffen?
julie
Julie
Best Western Support
Diese Information finden Sie in der Tarifbeschreibung auf unserer Website und in Ihrer Bestätigungs-E-Mail – manche Tarife können es beinhalten. Ist das Frühstück nicht inbegriffen, wird sein Preis auf der Tarifseite in der Spalte „Verkaufsbedingungen" angegeben.
Ich werde voraussichtlich außerhalb der angegebenen Zeiten ankommen. Kann ich trotzdem einchecken?
julie
Julie
Best Western Support
In all unseren Hotels ist die Rezeption rund um die Uhr besetzt. Sie können das Hotel auch über die in Ihrer Buchungsbestätigung angegebenen Kontaktdaten informieren.
Sind Haustiere erlaubt?
julie
Julie
Best Western Support
Jedes Best Western® Hotels & Resorts-Hotel legt seine eigene Haustierrichtlinie fest. Die entsprechenden Bedingungen finden Sie auf der Hotelseite.
Wie buche ich eine kostenlose Nacht mit meinen Best Western Rewards®-Treuepunkten?
julie
Julie
Best Western Support
Die Anzahl der für eine kostenlose Nacht erforderlichen Punkte hängt vom gewählten Hotel ab.
Um eine kostenlose Nacht mit Ihren Best Western Rewards®-Treuepunkten zu nutzen, melden Sie sich in Ihrem Treuekonto an.
Bei der Buchung wird Ihnen, sofern das Hotel verfügbare und buchbare Zimmer anzeigt, die erforderliche Punktzahl angezeigt.
Falls Sie die gesuchte Information nicht finden, kontaktieren Sie unsere Reservierungszentrale unter 0805 08 08 58 (kostenloser Anruf von einem Festnetzanschluss in Frankreich).
Kann ich mit „Chèques-Vacances" bezahlen?
julie
Julie
Best Western Support
Jedes Best Western® Hotels & Resorts-Hotel entscheidet frei, ob es „Chèques-Vacances" als Zahlungsmittel akzeptiert. Für weitere Informationen wenden Sie sich bitte direkt an das betreffende Hotel. Die Kontaktdaten finden Sie auf der Hotelseite oder in Ihrer Bestätigungs-E-Mail. Betriebe, die diese Gutscheine akzeptieren, können Sie auch auf der ANCV-Website finden.
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