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Vorteilscode

Best Western Hotel Natchitoches Inn, Natchitoches

4.0/5  - basé sur 199 notations.
5131 University Pkwy, 71457-7169, Natchitoches, United States - Karte ansehen
Best Western Natchitoches Inn - Restaurant / Gastronomie Das Best Western Natchitoches Inn ist ideal in Natchitoches Stadtzentrum zu finden. Erleben Sie ein schöner Aufenthalt in der Nähe von alle Sehenswurdigkeiten. Bestpreisgarantie und exklusive Angebote.

Dieses Hotel in Natchitoches, der ältesten Stadt im Louisiana Purchase, bietet Geschichte, Charme, Unterhaltung und Produktivität. Genießen Sie den Komfort des eigenen Zuhauses in den geräumigen und eleganten Zimmern des Best Western Natchitoches Inn. Die sorgfältig ausgewählte Ausstattung umfasst Kabelfernsehen, eine Ein-Tassen-Kaffeemaschine, eine Mikrowelle, einen Kühlschrank, einen Schreibtisch und High-Speed-Internetzugang per Glasfaserkabel. Genießen Sie jeden Morgen ein kostenloses kontinentales Frühstücksbuffet. Geschäftlich unterwegs? Zahlreiche Unternehmen der Umgebung, darunter Sabine State Bank, Alliance Compressor, Northwestern State University, International Paper Campti und die Louisiana School for Math, Science and the Arts liegen ganz in der Nähe. Das Hotel liegt abseits der Interstate 49, und Urlauber werden regionale Sehenswürdigkeiten wie das Fort St. Jean Baptiste, Louisiana Sports Hall of Fame Museum, Old Courthouse State Museum oder eine Führung in einer „kreolischen Plantage“ lieben. Für spannende Unterhaltung und ein unvergessliches Erlebnis sorgt Alligator Park mit zahllosen amerikanischen Alligatoren auf einem rund 2 Hektar großen Areal. Genießen Sie einen Angelausflug am Sibley Lake, Cane River und Red River, oder wandern Sie im Kisatchie National Forest. Lokale Veranstaltungen wie unser Weihnachtsfestival und das „Fest des Lichts“ verströmen regionalen Charme. Nach einem langen Tag voller Besichtigungen und Geschäftstreffen können Gäste im funkelnden Swimmingpool (im Freien) entspannen oder im 24-Stunden-Fitnessstudio trainieren. Nutzen Sie auch die übrige Ausstattung, wie zum Beispiel die 24-Stunden-Rezeption, ein Business Center, einen Wäschereiservice für Gäste und einen kostenlosen Parkplatz. Haustiere sind erlaubt. Weitere Informationen erhalten Sie direkt beim Hotel. Suchen Sie Veranstaltungsräume in Natchitoches? Die Natchitoches Conference Hall bietet ausreichend Platz für 120 Teilnehmer und ist perfekt für Hochzeitsempfänge, Tagungen und Familienfeiern. Ob Spaß, Produktivität oder Unterhaltung – dieses Hotel in Natchitoches bietet alles. Buchen Sie noch heute zu einem günstigen Preis im Best Western Natchitoches Inn. Wir wünschen einen schönen Aufenthalt.

Best Western

Hotel Natchitoches Inn

LABEL_ITINERAIRE

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Vorteile des Hotels

  • Freibad
    Freibad
  • Klimaanlage
    Klimaanlage
  • Kostenlose Parkplätze
    Kostenlose Parkplätze
  • Parkplatz im Freien
    Parkplatz im Freien
  • 24 Stunden Rezeption 24
    24 Stunden Rezeption 24
  • Safe
    Safe
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Bewertung unserer Kunden

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Certificate of Excellence 2018
Gebildet aus de 200 Gästebewertungen
ABGEGEBENE BEWERTUNG
Ausgezeichnet
92
Sehr gut
61
Befriedigend
34
Mangelhaft
9
Ungenügend
4
MEINUNGEN ANSEHEN
Allein/Single Allein/Single
4
Alleinreisende Alleinreisende
12
Familie Familie
68
Geschäftlich Geschäftlich
18
Geschäfts-<br>reisende Geschäfts-
reisende
33
Geschäftsleute Geschäftsleute
21
Geschäftsreisende Geschäftsreisende
23
Paare Paare
61
Reisen mit Freunden Reisen mit Freunden
14
ZUSAMMENFASSUNG DER BEWERTUNGEN
Sauberkeit
Lage
Zimmer
Service
Schlafqualität
Preis-Leistungs-Verhältnis

"Great front desk service, uncomfortable room"

3
11/11/2018

While the front desk service at this hotel was superb, friendly and helpful, the room was subpar. The nonsmoking floor and room both smelled like an ashtray; there were dirty socks from a previous guest on the floor at my arrival; the bed was hard and uncomfortable with tiny pillows and insufficient blankets; the tv didn't work; the fridge was noisy, and not only did the maid mess with my laptop, but she removed the shower curtain and didn't replace it. I had to call the front desk at 11 p.m. in order to be able to take a shower.

"branson vacation 2018"

5
21/10/2018

We stopped over in Natchitoches returning from vacation. We were greeted warmly by Jacob. He is a very polite young man. Check in was easy. Our room was clean and spacious. Typical hotel breakfast. We headed out to eat and jokingly asked Jacob if there were any chocolate chip cookies. He said I will make some. Upon returning from dinner, there were the cookies waiting. A wonderful stay.

Guest S, General Manager at Best Western Natchitoches Inn, responded to this review
We are pleased to hear you had a wonderful stay with us. Our staff members, such as Jacob takes great pride in make sure our guest have a spectacular stay. In the evenings we like to offer fresh coffee and warm chocolate chip cookie. Mondays through Wednesdays, we also offer a Best Western Rewards Reception for our rewards member, to thank them for staying with us. Once again thank you for staying with us and we do hope we get to serve you again in the future.

"GREAT OVERNIGHT EXPERIENCE"

5
21/10/2018

I visited Natchitoches to spend time with my niece who attends Northwestern University. I checked into the BW Natchitoches. The room was clean and cool upon entering. I had issues with turning on the AC, but upon calling the front desk, a team member immediately came up and advised the AC/Heat thermostat is located on the wall and not on the unit located near the window. Nice clean sheets, firm mattress, kind, friendly and courteous staff.

"Stayed here many years..."

3
27/09/2018

As my past reviews stated I have come to this hotel and others owned by the same owner here off hwy 6 for 20 years... this BW did a good job updating but I'm SAD to say cleanliness is NOT up to par just like the Holiday Inn Express and Comfort Suites next door. I hope my pictures will prompt the OWNER and Management to take cleani g more seriously... it was not disgusting or even real bad but still, come on wipe down everything and with the simple things not cleaned it makes us travelers doubt if the room is even sanitized!???? I offered to text the pictures I showed to the girl at check out and another worker but i guess they went interested... Now they will be. And this room was there BEST suite.... wow. We will see about a response and i might give them one more chance.It is a not too busy mostly quiet hotel. Beds are firm but pillows are small little balls... breakfast is the same old boring scrambled eggs and sort... nothing special.Hope they do a cleaning and do a company wide training on how to properly clean a room...

Guest S, General Manager at Best Western Natchitoches Inn, responded to this review
Thank you for taking the time to review us John and I want to thank you for being a loyal guest. We do regret that we have not been living up to your expectations, and are please you see such great potential in us. If you would please email me those pictures, I will be happy to look over those and work diligently to improve these issues for you and our future guest. You may also call me directly at the hotel and I will be happy to assist you!

"Good price"

5
27/09/2018

Good price and friendly staff. I would recommend and definitely stay here again. Clean rooms, lobby, and facility. Was also in a good location for the job I was on which made it very convenient for my daily commute

"Natchitoches Best Western"

2
06/09/2018

Dog on property. I was not made aware of that I have severe allergies. My reservations were canceled or so it was said, and I couldnt get my $20 credit from est Western Rewards.But the staff tried to accommodate me as much as they could, especially the morning staff. Breakfast was great.

Guest S, General Manager at Best Western Natchitoches Inn, responded to this review
We regret the inconvenience you experienced during your stay with us. We are a pet friendly property, and have smoking rooms available. We also have our own Hotel Mascot Ms. Daisy who welcomes our guest. I understand how important that information will be when dealing with severe allergies, however we are pleased our morning staff made your stay wonderful. We would hope to have to opportunity to serve you in the future.

"Dated and poor service"

3
02/09/2018

Lobby and related spaces are great. The rooms are dated, If you want to step back to the 50's you'd love it.I should have known problems were going to occur when I couldn't even find the hotel on the first drive by. The street sign is small and in rain it blends right in. Walking into the lobby was not an improvement. The staff on duty did not acknowledge my presence until I stepped to the counter. Very inconsiderate, maybe she was having a bad day? The morning staff was completely different and very friendly. The rooms are laid out as you would expect from the 50-60's, an exterior hallway the air conditioners in the Windows blowing cold air on you as you sleep. Given all the choices of lodging in the area that are competing for the same guests, I won't be returning.

Guest S, General Manager at Best Western Natchitoches Inn, responded to this review
Thank you for taking the time to review us. I do hate to hear you did not have a great stay with us. We have remodeled in the last three years. I do apologize we did not live up to your standards; We would hope to have to opportunity to serve you again in the future.

"Great Value for the Money"

5
25/08/2018

We needed a place for the night and found this place. Check in was very fast, the night desk clerk was great and the room was very, very nice. The room was large and very nice, the bed was very comfortable and the breakfast was good. Highly recommend.

Guest S, General Manager at Best Western Natchitoches Inn, responded to this review
Thank you so much for the kind words. Our staff takes great pride in their work to ensure all of our guest have an exceptional stay and we are pleased to hear you greatly enjoyed yours. We look forward to serving you again in the future.

"Extremely comfortable"

5
20/08/2018

Everything was spotless and the staff extremely friendly and helpful. We were moving my daughter into the dorm at the nearby college and it was an emotional day. The hotel provided an excellent opportunity to de-stress and regroup. We will be making the 4 hour trip many more times in the upcoming year and we will definitely stay here each time.

"Nice rooms and friendly staff, but ..."

4
13/08/2018

Our room was great (except for the *&%# pillows). The reception staff were friendly and accommodating. However, the breakfast was disappointing (cold, not fully attended to, etc.), and the hall reeked of smoke. I'd stay here again, but I hope those items are rectified.

"World Series 2018"

5
09/08/2018

My stay was good. The staff was friendly and helpful. The cleanliness of the hotel was very good and maintained on a daily basis. The location was about 45 minutes from where we needed to be, but it was in a more calmer location.

"Pet fees now higher!"

3
11/07/2018

I arrived July 9 and upon check in I learned the pet fee was now $30.00 instead of $20.00. I explained to the very polite check in clerk that I had booked the hotel that morning and the Hotels.com stated the pet fee was $20.00 and it was the same amount I had paid last year. The posted fee is still shown to be $20.00 at the time I am writing this review. He was very sympathetic and explained it was out of his control for what the hotel now charged. He offered to let us out of our reservation which my wife wanted us to do. I knew that our only other choices for pet friendly hotels in Natchitoches were Motel 6 and the Super 8. We went on and checked in the clerk contacted hotel management who agreed to reduce the fee back to the expected $20.00. When we checked out the fee was reduced to $20.00 so I give praise to that young man for his efforts. I also give praise to the hotel for doing what they promised. When traveling in the USA I travel with my house trained 6 pound miniature pincher dog and I carefully make my hotel selection based on their acceptance of pets and the additional fees they charge. With an increase to $30.00 a night that makes their fee more than one third of the room charge. I understand motels charging fees especially when the pets they accept shed hair. I would assume sometimes additional cleaning may be required. In my case I would sincerely doubt my dog ever caused even a minute of additional cleaning but I understand a hotel would not know this. I love to stay at LaQuinta who accept pets where allowed by law and have no additional pet fees. $20.00 a night is the maximum amount I am willing to pay so when I return to Natchitoches this weekend I will not be staying here. This property is very well maintained and I think their staffing is way above average. Everything is immaculately clean and for the most part in working order. This stay I was in room 121 and had difficulty connecting to the internet but had no issues connecting when in the lobby and breakfast area. The breakfast is very good with an very attentive lady keeping everything in stock and making sure all the guests are happy. I also had some difficulty engaging the shower but was able to finally get it to work. Also the pool was closed which was disappointing. I was not really given any explanation other that it would be working again the next day. If that is important to you I would inquire if it was working before checking in.

"Customer Service Pushed this to a Very Good and Not Average"

4
25/06/2018

The hotel had a pre-fabricated feel and reminded me of some of the places they've created quickly in South Dakota to accommodate people needing rooms to work the oil fields. Very small TV that seemed dwarfed in the good sized room - frustratingly slow internet, among the worse I've seen in a long time. The gent at the front desk said there was nothing he could do except leave a note for management to see in the morning. Management was super caring and inquired if the internet was still bad in the morning - it was. I was offered a discount on my room rate due to the frustrating internet which was the way to handle the matter. Hopefully the problem can be identified and solved. When we checked in they had really tasty "brownie cookies". I wanted more than one but wanted others to enjoy them too! Breakfast was typical with the normal choices. I liked that they offered sausage gravy but it was thin and watery.

"Best Western Natchitoches Inn"

5
29/05/2018

This is a nice hotel close to I-49, the rooms were clean and comfortable. There is easy access to the University and to the downtown historic area from the hotel. The rooms are quiet and there is a nice breakfast. The staff was one the friendliest which I have seen and were more then willing to help with anything. There is a nice breakfast, with a good selection of items. I use this hotel anytime I am in the area.

"Adequate & good value"

4
27/05/2018

A good hotel for a short stay. Clean & adequate. Front desk staff very nice & professional. The location is good, only short drove to the historical Natchitoches. There is a French market next to the hotel that has a great selection of wine & beer but also meat pies!

"Average"

3
14/05/2018

Parking area needs to be larger. Hotel was clean & orderly. Staff at check in & check out helpful & professional. Room needs to be updated (painted & drywall repair needed). Breakfast was fresh & hot, coffee was excellent.

"Fantastic front desk staff"

5
09/05/2018

We arrived in Natchitoches late last night with our dog and hadn't had the foresight to make reservations. We generally count on Best Western because they're so dog friendly! Dustin the front desk night staff person at the Natchitoches Best Western went above and beyond in helping us find somewhere nearby. He is a very bright, helpful young man! We appreciate the quality of service we received even though there was no room available!

"I'm back to stay, since the remodel"

4
28/04/2018

This has been my usual place to stay for many many years. I left and started using comfort suites but had a few cleaning issues there and for the price i come here. 20 plus bucks a night less adds up when I'm here 3 or 4 nights. Anyway the staff always remembers me and i get a great price. Its usually clean and i get a good quiet nights rest. I donwish they were smole free but I stay other end. Nothing special here bit for the money i will choose this hotel every time. Please keep it clean and quiet at this price.

"Best Western Natchitoches, LA."

5
25/04/2018

Very pleased with everything, Vary friendly staff and everything was clean and comfortable. I would highly recommend to anyone passing through to stop and stay the night. Great food nearby. plenty of sight seeing and downtown shopping.

"Close to Christmas Festival"

4
06/04/2018

Overall, this was a great, clean hotel! It was a short 5-10 minute drive to downtown Natchitoches. We had complimentarily breakfast each morning. Perfect for visiting the festival when you don't want to pay the bed and breakfast price.

"I have it another shot... and it was ok."

4
11/01/2018

I stoped using this hotel because of smoke and dogs but had a free BW night card and had to use it so I got 1st night free then paid the second night. The young lady at the front desk checking me in was great... I do like the appearance of the remodeled lobby is good gonna basic hotel although they need boot scrapers at the door... anyway my room was quiet, but there was toothpaste on the back of the bathroom door. Having one free n ight made this a better deal for sure but as I said unfortunately they allow smoming on one end of hotel... and they are pet friendly... i sucked it up to use my free night brfore it expired... for the price i am happy and will most likely come again if I have a voucher. The breakfast is the same microwave stuff but the sausage was NOT HOT so I had tonnuke it BOTH DAYS i was there. Parking is very good and secure. Several restaurants are walking distance and the sound of the road is not bad.

Guest S, Manager at Best Western Natchitoches Inn, responded to this review
Thank you so much for your positive review of our hotel! We hope to see you again soon!

"Great place to stay"

5
03/01/2018

This is one of the great locations for Best Western. There are several choices nearby but I believe this is the best choice. Clean rooms very helpful staff, and great location. The food is OK but none of the places we have stayed are all that good. But it's a great value.

Guest S, Manager at Best Western Natchitoches Inn, responded to this review
Thank you so much for your positive review of our hotel! We hope to see you again soon!

"Stay at Best Western Natchitoches Inn, Natchitoches, LA"

5
05/12/2017

The hotel is beautiful, the room spacious. The staff was wonderful. From the front desk staff, dietary, housekeeping, maintenance, everyone made you feel like family. Will definitely stay again when in the area.

Guest S, Manager at Best Western Natchitoches Inn, responded to this review
Thank you so much for your positive review of our hotel! We hope to see you again soon!

"Friends Thanksgiving runaway"

5
26/11/2017

Most of our kids had plans for Thanksgiving this year so we decided to go to Natchitoches for a few days. Nice little town with one of the best Christmas light displays along the Cane river that we have seen! Great weekend!

Guest S, Manager at Best Western Natchitoches Inn, responded to this review
Thnak you for choosing to stay at Best Western Natchitoches Inn. I am so happy that you had a great Thanksgiving with us and we hope to see you again in the future!

"Wonderful Overnight with mutts"

5
26/11/2017

I had been on the road for days and decided to stay over. The front desk was wonderful and my two small dogs were permitted and pampered. The room was very new and the property was in terrific shape. Breakfast was very good. This is a very good stop.

Guest S, Manager at Best Western Natchitoches Inn, responded to this review
Thank you so much for choosing to stay with us! We love when our guests bring their furbabies and we strive to make both customer and pet feel comfortable in our hotel! I'm so happy to hear we accomplished our goal and you enjoyed your stay! We hope to see you next time you are in town!

"Good for gathering"

5
26/11/2017

This is a clean and convenient hotel that we have stayed at a couple of times while visiting a family member in school. The staff is extremely pleasant and the value is good. Nothing fancy but clean and comfortable with an easy location.

Guest S, Manager at Best Western Natchitoches Inn, responded to this review
Thank you for your positive review of our hotel! We hope you continue to stay with us!

"very good hotel"

4
26/11/2017

room was good, breakfast needs help, ran out of some of the food, but it was crowed. small area, close to restaurants several to chose from, when in area again would return back to this location, everyone was friendly and helpful

"Close to Interstate"

4
30/10/2017

A standard BW with everything OK, nothing special. A bit hard to find the driveway in initially. A 10 minute drive into town. We didn't try their breakfast as there is an I Hop close by and it was the choice for that day. Standard pull off the Interstate place.

Guest S, Front Office Manager at Best Western Natchitoches Inn, responded to this review
Thank you very much for your positive feedback. We are pleased you found our location satisfactory to your needs and enjoyed your stay. Hearing that a guest enjoyed his or her stay at our hotel is encouraging.

"Nice Overnight"

4
29/10/2017

We stayed here on our way from Texas to New Orleans. The Best Westerns really are a wonderful place to stay. Nice rooms, hot breakfasts, and friendly staff. We traveled with our dog and they are pet friendly.

Guest S, Front Office Manager at Best Western Natchitoches Inn, responded to this review
We appreciate your lovely review and comments regarding your most recent stay with us. Our number one goal is to provide all our guests with an excellent experience during their stay. We thank you for your business and cannot wait to serve you once again!

"Excellent stay"

5
21/08/2017

We had a wonderful stay in a very clean and comfortable hotel. Thanks to Dustin for his friendliness and professionalism. The hotel had a wonderful fragrance when you walked in. Housekeeping staff very friendly. Would recommend a stay at this hotel. We will probably be coming back to visit the city for a few days and will DEFINITELY be staying here!

Guest S, Front Office Manager at Best Western Natchitoches Inn, responded to this review
Thank you so much for your positive review of our property. We do hope that if you are in the area again you will stay with us!

"hard bed"

3
15/08/2017

Good: Breakfast, Staff, Cleanliness, Bathroom, Location, Blackout curtains, AC Avg: room size, setup, TV, Lighting Bad: Hard bed = no sleep = very bad experience, So-so internet Will be looking for place with better bed. Will probably have to trade something for it. Other hotels near this one are worse.

Guest S, Front Office Manager at Best Western Natchitoches Inn, responded to this review
Thank you so much for leaving a review of our hotel! I'm so sorry you were not satisfied with the beds and we hope that you will give us another chance in the future.

"Great location & friendly staff"

4
10/08/2017

As we were traveling it has a great location on/off highway. Biggest factor is they do have some smoking rooms. For a smoker these are far & few between. Makes for a comfortable experience to not have to stand outside.

Guest S, Front Office Manager at Best Western Natchitoches Inn, responded to this review
Thank you for your positive review! We hope to see you again the next time you are passing through.

"Expensive but Works"

5
21/07/2017

I enjoyed the pampering I received upon checkin. I had a clean room, amenities quality. Breakfast was yummy and a good way to start the day. Had alittle bit very every taste. Parking lot was clean and good repair. Close to many activities.

Guest S, Front Office Manager at Best Western Natchitoches Inn, responded to this review
Thank you so much for your positive review of our hotel! We hope to see you again soon!

"Clean and comfortable"

5
16/07/2017

We stayed here and didn't expect much since it's directly off the interstate in a busy area of fast food, hotels and gas stations. We were pleasantly surprised. This is a clean and comfortable hotel with a friendly staff, a good breakfast and nice touches. We loved the lobby dog, Daisy "Days Inn." We loved how pleasant the room was with comfortable beds, a nice chair to sit in, a fridge, microwave and a desk for working. The bathroom was updated. The pet fee is $20.

Guest S, Front Office Manager at Best Western Natchitoches Inn, responded to this review
Thank you so much for your positive review of our hotel! We hope to see you again soon!

"Hidden Gem in Natchitoches"

4
12/07/2017

I stayed here overnight on a business trip in the area. I was quite surprised on how nice this quaint Hotel is. The staff that I encountered we're all warm and welcoming. The room was clean and spacious with a comfortable bed, a comfortable working area, and a comfortable lounge chair. I would definitely stay here again when in the area.

Guest S, Front Office Manager at Best Western Natchitoches Inn, responded to this review
Thank you so much for your positive review of our hotel! We hope to see you again soon!

"Excellent"

5
06/07/2017

Clean, comfortable rooms. Employees polite, courteous and friendly. On one morning, my husband was having problems with his diabetes. The breakfast area was closed, but the lady in there went above and beyond to open the kitchen to get him some food and juice. Thank you so much ! This was our 2nd trip (first in 2016 for honeymoon and in 2017 for anniversary. We will be back. Plus, it is a pet friendly hotel.

Guest S, Front Office Manager at Best Western Natchitoches Inn, responded to this review
Thank you so much for your positive review of our hotel! We hope to see you again soon!

"Leisure trip"

5
05/07/2017

Just a little get away. It has been several years since we stayed here. Property was clean. Reservation was painless. Dustin greeted us warmly. The room was very clean as well as the bathroom. Excellent room. A couple of hiccups, first I tried to adjust the shower head, the arm going into the wall just extremely loose, notified the front desk. second was the wifi. It would drop connection in about 30 seconds. Called and talked to front desk Dustin who said the wifi was working, so I rebooted my ipad, cleared the history, still drop connection, so I thought it may be my ipad, not so because we went on to Shreveport and the wifi worked great at the hotel there. Still I rate the hotel as excellent. It was a great hotel

"Stayed one night but perfect for what we needed! "

4
03/07/2017

Just passing through on our way to Gulfport/Biloxi. I called ahead earlier in the day to get a reservation and talked to Dustin. He was very helpful and when we got there at 11:00pm he remembered my name and made checking in very easy. Clean hotel and good breakfast!

"Fair Rates- Overall Staff Excellent"

4
24/06/2017

Rooms Clean, Internet was Good, Has a Good Swimming Pool outside, Good Breakfast- Hot too! Eggs, Bacon, Sausage, Cereals and Waffles! All Juices too and Milk! Flat Screen T.V. Eden was super!! Congrat's for finding her!!

"Nice - Clean - Priced Right and Friendly Staff"

4
15/06/2017

Title just about says it all - hotel was clean, decent priced and staff was extremely friendly. I called early and asked for an early check in. Was no problem at all! Front desk had everything ready when we got there. Quiet area (or was on our weeknight) and was a good stay. Will stay again if we go to Natchitoches.

"Wonderful Service and Nice Room/Breakfast."

4
24/05/2017

The inn has excellent service and rooms. I would recommend it unless you want internet service. The internet service goes in and out. I love the fact that they had fresh fruit for breakfast. So many hotels don't provide this anymore.

Guest S, Front Office Manager at Best Western Natchitoches Inn, responded to this review
Thank you so much for your positive review. I am sorry you had issues with the internet and I will be looking into the issue to see if we can improve our internet for our customers. We hope you will stay with us again!

"Vacation"

1
22/05/2017

The hotel was very clean, and the young lady that assisted us at check in was very friendly, however, the accolades stop there. The bed was very hard and uncomfortable and the air conditioning did not keep the room cool during the night. We would have requested another room because of the situation with the air, but, we were too tired to change rooms in the middle of the night. When we addressed the issue the following morning, we were told that that was a "Melissa issue" and that Melissa was not there. I asked about a reduction in our rate and could not get an answer. The breakfast was awful. We have marked that one off the list.

Guest S, Front Office Manager at Best Western Natchitoches Inn, responded to this review
I'm very sorry you did not enjoy your stay. I hope that you will give us another chance in the future.

"Comfortable Stay"

4
03/05/2017

Friendly staff from start to finish. Comfortable king-size bed with standard room amenities. Nice clean room and bathroom. We enjoyed their hot breakfast before we continued on our trip. We will definitely stay there again.

Guest S, Front Office Manager at Best Western Natchitoches Inn, responded to this review
Thank you for choosing Best Western Natchitoches Inn and for taking the time to write a review of our property. We hope to see you again the next time you are in Natchitoches.

"Overbooked King Room."

3
30/04/2017

No king available even though I had reservation. Queen Bed not comfy. Hate those foa pillows that are bulky. Elevator wasn't working next morning. Plenty of hot water. Very clean. But smoking rooms available. I like total no smoking properties.

Guest S, Front Office Manager at Best Western Natchitoches Inn, responded to this review
I'm very sorry there was an issue with your bed not being what you had wanted. We appreciate your business and we hope that you will come back and give us another chance!

"Clean and nice breakfast"

5
22/04/2017

Very clean and well appointed rooms. Friendly staff at both check in and check out. Breakfast has very attentive staff member who is constantly cleaning and restocking and making sure everyone is happy. Hotel is pet friendly with an additional charge of $20.00 per night per pet. I had a little difficulty finding the property since the signage is very small and I did not arrive by way of Interstate 49 which has a large sign on it. This hotel is directly behind the IHOP and next door to the Days Inn and in front of the Holiday Inn. There is a driveway which is basically unmarked from the road.

Guest S, Front Office Manager at Best Western Natchitoches Inn, responded to this review
Thank you for your positive review of our property! We always try to make each stay an enjoyable one and we look forward to seeing you again in the future!

"Nice hotel/motel"

5
24/03/2017

The hotel/motel is a little hard to find among all the other motel/hotels, but it was a perfect for and overnight stay while on the road.. The town of Natchitoches is a nice little town. The staff are all good, especially the breakfast lady.

"Best value in Natchitoches, Louisiana for an a very good hotel"

5
24/03/2017

Of the several hotels in the Natchitoches, the Best Western is the best value. A very good hotel in all respects at a price lower that others that are no better. Good service, good breakfast, and above all, a good room with quiet A/C, good TV, good bed, and a fridge and microwave.

"Relaxation"

5
06/03/2017

Very nice and clean even wile construction on remodeling was going on. The staff could be more Importable about their location and things going on in the area. The rooms were very neat and clean AC worked well beds were very comfortable.

"Study Break"

4
06/03/2017

Needed a simple break away to de-stress. Hectic 3 weeks plus final exam left me needing to change scenes and my location. Daughter invited me to ride along with her because she was attending a wedding, so decided it would be a good opportunity to do so.

"Slightly disappointed"

3
08/02/2017

Still love Best Western, but I was pretty upset. The shower faucet handle was installed wrong, making the cold direction hot, and the hot direction cold, even though it's clearly labeled which way should the right way. As I turned the handle to cold, it burnt and startled me enough that I jumped back, causing me to slip, fall through the shower curtain, landing on the tile floor. I wasn't seriously injured, but it certainly hurt quite a bit, leaving a few ribs feeling bruised.

"Best value in Natchitoches, Louisiana"

5
23/11/2016

Nice exterior appearance of building, excellent room, excellent bed, excellent service from staff, excellent breakfast. Best value in Natchitoches, Louisiana. Will recommend to anyone who wishes to visit Natchitoches..

"Clean comfortable rooms"

5
16/11/2016

We stayed here for the LHSAA Cross Country Championship. Breakfast was good, rooms were clean and bed was comfortable. Only problem we had was the internet not connecting but we arrived late, was tired and did not report the issue.

"Owners pet dog greets you at your vehicle"

1
24/10/2016

I'm a dog owner, and was aware that this was a pet friendly hotel, but was also told that they do not put guest with pets on the 2nd floor. Well, unless people have learned to bark like dogs, the hotel front desk staff lied to me and my guests. The first night I did not hear any barking, but night number two, there were several dogs barking especially around the times of (6:00pm - 10:00pm).

Guest S, Front Office Manager at BEST WESTERN Natchitoches Inn, responded to this review
Tasha S, Hello thank you for your review of our hotel. I'm sorry that your experience was not the best and we hope that you give us another chance. There is no rule about not putting pets on second floor, you may have misunderstood because we do, but they usually are at the right end of hotel. Sorry for any misunderstanding and we do hope you come again!

"Very good place"

4
16/10/2016

We stayed one night and it was clean, quiet, and comfortable. Breakfast was a little above average for this type of motel with both hot and cold selections. The only negative was that the Wi-fi in our room never did work for more than 15 minutes. Marlon even came up to our room to try his best to get it to work, but it never much did.

Guest S, Front Office Manager at BEST WESTERN Natchitoches Inn, responded to this review
William G, Thank you so much for taking the time to review our hotel. I was so happy to hear you enjoyed your stay with us and we look forward to having you stay with us the next time you are in the area!

"Overnight stay."

5
24/09/2016

This was probably one of the nicest Best Westerns I have ever stay at. I was pleasantly surprised by how nice and modern the decor of the front lobby and the rooms was. The front desk Girl was very nice and courteous. We booked a smoking room through tripadvisor because it was $10 cheaper and we were on a budget. I didn't even know smoking rooms still existed, but I was surprised by the hospitality of the front desk girl when she moved us to a nonsmoking room for no additional cost. The rooms were quiet and clean the beds were very big and very comfortable. Nice clean bathroom and the Ac worked very well. The only downside to be completely honest was having to leave. I would love to go back and visit again soon. I didn't get up in time for the breakfast but the dinning area was very nice and clean when I walked through to go to my car after check out. All in all I definitely will be staying again next time I'm in the area. Cheers.

Guest S, Front Office Manager at BEST WESTERN Natchitoches Inn, responded to this review
Dewayne L, Thank you so much for taking the time to review our hotel. I was so happy to hear you enjoyed your stay with us and we look forward to having you stay with us the next time you are in the area!

"Wonderful Staff"

5
14/08/2016

Very friendly and clean hotel. Staff was wonderful and helpful. First time to stay in a Best Western but was very pleased with staff and quality of the hotel. Breakfast area staff and front desk staff was over and beyond their service compared to most hotels we have stayed at.

Guest S, Front Office Manager at BEST WESTERN Natchitoches Inn, responded to this review
Linda S, Thank you so much for taking the time to review our hotel. I was so happy to hear you enjoyed your stay with us and we look forward to having you stay with us the next time you are in the area!

"Last minute stay wonderful!"

5
04/08/2016

We checked four motels at the last minute. We had to stop driving. It was late and we were tired. one of the places was a Days Inn. They had people out front in lawn chairs grilling out. It was very sketchy! Then we went to the Best Western. It was $5.00 less than the Days Inn and was a perfect suite. The bed was so comfortable. The young man that checked us in was very polite and accommodating. I think his name was Marson. It was extremely clean and very quiet. I would recommend this place to anyone. Two thumbs up!!!

Guest S, Front Office Manager at BEST WESTERN Natchitoches Inn, responded to this review
Kevin B, Thank you so much for taking the time to review our hotel. I was so happy to hear you enjoyed your stay with us and we look forward to having you stay with us the next time you are in the area!

"Patty"

5
11/07/2016

This motel was amazing! All staff was helpful and very friendly! The free breakfast was hot and delicious and the pool was crystal clear! Stayed there 2 nights with my family and enjoyed every minute there!!!

"Great home away from home."

5
07/07/2016

Nice clean comfortable room. Arrived on a very hot, humid day and was offered a cold bottle of water during check in. Full breakfast in nice atmosphere with friendly staff. Pool area well kept. Since hotel is located just off of I49, it is near gas station and convenience store, which is great for travelers. If you are running late, they also have "grab & go" bags with water & snacks to get you on your way. Talk about Southern Hospitality.

"Crooks"

2
22/06/2016

Went to Natchitoches on Friday a day before a friends wedding ....we arrived at this hotel and the computers were down ..once the computers came up 2 hours later I gave our confirmation number that was given to me by the clerk that I spoke with by phone when I made the reservation for that Friday ..we were told that that the confirmation number for the reservation was not in the system and that they had been having problems with the system but they did have a vaccancy. WHEN I MADE MY RESERVATION I ALSO WAS TOLD I COULD GET AN GOVERNMENT RATE AND THAT DID NOT HAPPEN WHEN I FINALLY CHECKED IN AFTER I WAS TOLD I COULD HAVE IT WHEN I CALLED THE HOTEL DIRECTLY AND MADE MY RESERVATION FOR THAT FRIDAY...WARNING!!! do not call this hotel directly go thru a 2nd party as far as making reservations so that you can have some kind of record via email or recorded phone calls. I WAS CHARGED FOR AN RESERVATION DATE THAT I DID NOT EVEN MAKE !!!!!!!!! Called the Hotel about it today after checking my statements..have to say Ms.Melissa tried to assist me and was very professional...even after explaining to her that I was told that the clerk (the day of my check in) told me once the computers came up that I was not in the system with a confirmed reservation... So now Im out of $103.50... when I checked out my bill did not display that extra charged .. Crooks...that is how I personally feel about this hotel...and definetly not worth staying for 115.00.

Guest S, Front Office Manager at BEST WESTERN Natchitoches Inn, responded to this review
Hello thank you for your review of our hotel. I'm sorry that your experience was not the best and we hope that you give us another chance. Like I explained to you over the phone since your stay was in April there wasn't much I could do as far as a refund because you were charged as a no show. I'm sorry about the inconvenience you experienced and hope if you are ever in the area you will give our hotel another try.

"worst stay ever"

2
15/06/2016

did know info about it being pet friendly the owners dog walked into the breakfast area as if we were guest-maybe he's right ,it is a health violation, the bed was the worst i have had two sleep on out of staying in places around the world . i thought that it was just me ;however my wife expressed the same our backs are just now recovering. my son was in another part of the hotel he said he had trouble sleeping on the beds. the second night i was up all night trying to recover from dog allergies. the animals should be in just one area of the facility. the beds are bad, the staff was unresponsive when i told them about my experience. i was supposed to have an executive suit , it never happen i was placed in room 209 ,a regular room , it was a bad experience completely , the staff kept lying about putting cookies out they did not after the first day,this place doesn't represent the company well.absolutely the worst, i stayed there years earlier it was fine. i don't know what happen.i can be reached at 678-392-9155 , one staff member told me he would try to discount my stay he never followed up .the dog that ventures to all the hotels owned by the same person allows the dog access throughout, in fact the dog follows staff around and he was in my room with the cleaning lady or the maintenance man based on my allergic reaction. after that incident i did not allow the cleaners back in my room ,i just requested towels. this was bad. internet didn't even work. the breakfast area only had pork product, and i do not eat them. the eggs had no flavor.the juice was good and the instant oats and grits were also good.

"Great price, wonderful staff"

4
17/05/2016

The staff was very helpful, welcoming and friendly. Room was clean, hotel - although older - was clean and taken care of. Next door is a gas station with a bakery, liquor store and convenience store. The bakery is to die for and there is a little eating area there as well. Great location. Will definitely book again.

Guest S, Front Office Manager at BEST WESTERN Natchitoches Inn, responded to this review
Thank you so much for taking the time to review our hotel. I was so happy to hear you enjoyed your stay with us and we look forward to having you stay with us the next time you are in the area!

""Best" Place To Be"

5
20/04/2016

When stranded in historic flooding, there is no better place. Owner is 'hands on' daily. Despite staff shortages due to flood waters, things ran as smoothly as possible. Had stayed here previously, and returned for the very competent service and dependable lodging.

Guest S, Front Office Manager at BEST WESTERN Natchitoches Inn, responded to this review
Thank you for staying with us, and thank you for taking the time to write a review of our location. I am pleased to hear that you enjoyed your stay with us. Our goal everyday is to make sure our guests are fully taken care of. Thank you for choosing to stay with Best Western.

"computer mistake in reservation"

4
17/04/2016

After checking our reservation twice beforehand, we were told on arrival that we had been "upgraded" to a king bed with studio couch. Two queen beds were needed for occupents! No other room was available. Couch was lumpy with steel springs. Not good for person's concentration at next day business conference!

Guest S, Front Office Manager at BEST WESTERN Natchitoches Inn, responded to this review
Thank you for choosing to stay with us at Best Western Inn and for taking the time to leave us your review. We do apologize for the inconvenience you experienced with the incorrect room, it was an unfortunate issue and I hope you will accept our sincerest apologizes and give us another chance. Perhaps next time even earn a five star rating from you.

"Excellent Stay Right off the Hwy"

5
13/04/2016

Please don't hesitate to stay at this hotel. The front staff were very accommodating. The bed was comfortable. The breakfast was good. The location was great. Good value! This was a good hotel especially for the price

Guest S, Front Office Manager at BEST WESTERN Natchitoches Inn, responded to this review
Thank you for staying with us, and thank you for taking the time to write a review of our location. I am pleased to hear that you enjoyed your stay with us. Our goal everyday is to make sure our guests are fully taken care of. Thank you for choosing to stay with Best Western.

"The Louisiana Flood of March 8, 9, and 10, 2016!"

4
16/03/2016

Hotel Staff were very hospitable, and available at all hours of the day. Rooms were clean, beds were firm and pillows soft. A/C worked great as did the shower/tub. Breakfast was stocked, hot, ready and waiting for all who came to eat. They had Newspapers on the tables for all to enjoy and the television was on the weather channel for all to check out which roads had been closed due to heavy rain and flash flooding. Due to the bad weather the internet service was going in and out so the clerk could not check us in electronically but took care of our billing by hand and told us when the internet was back up they would call us and send our documentation out electronically. They did not hassle us for the routine signature that is normally needed when you check in with pets. We received our documentation with in an hour or so. There is a fitness room and all equipment was in proper working condition. Even with all the commotion of people looking for rooms and such it was very quiet even on the first floor which we were on. Very convenient to a few restaurants (IHOP, Wendy's and Popeye's) which came in handy since roads were closed going in to Natchitoches. There is a gas station which also serves food, desserts, snack items, alcoholic/non-alcoholic beverages, NSU University memorabilia plus the usual odd and ends. There are 3 or 4 other hotels right next to each other in this area as well.

Guest S, Front Office Manager at BEST WESTERN Natchitoches Inn, responded to this review
Thank you for choosing to stay with us at Best Western Inn. We are delighted to hear your stay with us was such a positive one. Thank you for taking the time to leave your review, and we hope to see you again soon.

"Poor reservation system"

3
11/03/2016

We reserved a handicapped room and was checked into a non-handicapped room, then was offered a room with a proper toilet but NOT shower, etc. I had to refuse both rooms and request to speak to the manager before I was finally offered the room reserved, 45 minutes later.

Guest S, Front Office Manager at BEST WESTERN Natchitoches Inn, responded to this review
Thank you for choosing to stay with us at Best Western Inn and for taking the time to leave us your review. We do apologize for the inconvenience you experienced with our reservation system. It was an unfortunate issue on our part and we hope you will accept our sincerest apologizes and give us another chance if you are ever in the area again.

"nice place friendly people"

4
10/02/2016

I would recommend this location in Natchitoches, LA. I stay here when I'm working in this area. The small downtown w/ the restaurants/ bars is very inviting. I would like to come back & spend some leisure time here.

"Natchitoches Sight Seeing Trip"

5
19/01/2016

We were a group of six, three couples. We selected this hotel at random because they offered a picnic area. They far exceeded our expectations. The staff is very friendly and helpful going above and beyond to make us comfortable. We hope to visit Natchitoches again and will definitely stay at this hotel.

"Normally a decent place to stay."

3
14/01/2016

I have stayed here many times and it is normally a decent place to stay. However, when I went to my room the door was already open and the floor was really wet. I'm guessing that they just had a number of the carpets cleaned. Which is good but after moving rooms 3 or 4 times I just got irritated. The final room they assigned me to the carpet was still slightly damp. But, I didn't want to bother them anymore.

"Clean & Convenient for Road Trips"

3
06/01/2016

This place is clean and the staff is friendly. If you're road-tripping (we were driving from Florida to Texas) it's conveniently located right off 49. We chose this place instead of the many other hotels located in the same cluster because it's dog-friendly for just a $20 fee - and the nightly rate was only $95. The only bad thing is there are very few restaurant options near the hotel and almost no restaurant delvers to the hotel (no Pizza Hut, Dominos, Papa John's, etc) so eat on the road or bring something with you before you check in.

"Nice hotel"

4
03/01/2016

We stayed one night to see the Christmas festival. Our check in and out was very friendly and efficient. Our rooms were large and comfortable. Breakfast was plentiful and offered a wide variety of food choices. Only thing that needed improvement was getting in and out of the hotel. There are several hotels squished together all sharing the same driveway . Poorly designed but a minor inconvenience. Overall I would stay at this hotel again should be in Natchitdoches.

"Great Pet Friendly Stay in Natchitoches"

5
01/01/2016

Booked on night here because they are pet friendly. Stayed an extra night because this Best Western is REALLY nice and there's so much to do in Natchitoches. Plenty of grass for the puppies. Great breakfast. Super friendly staff. Walking distance to IHOP and a great place for meat pies. We loved this place so much that we stayed the extra day here.

"Ok stay, they allow dogs which was very helpful"

3
28/12/2015

I am a die-hard loyal Hilton member so staying at a non-Hilton brand was hard for me, but had to be done because we were bringing our dog to Natchitoches. The Hampton Inn across the street doesn't allow pets, so the Best Western was the next best option. Overall, we found a pretty good rate and I was greeted with friendly service by all of the Best Western staff. The room was pretty clean and no major issues. The TV didn't work, but with a dog in the room it would have been more of a hassle having maintenance come in to try and fix it and dealing with some possible barking while the dog was crated. Breakfast was better than expected, and again the lady who ran the breakfast was very friendly and accommodating. The parking lot and whole surrounding area was just so narrow and felt crowded. It was very hard to find a parking space, without worrying that I would either be blocked in or my car hit by the next morning. There was more parking on the other side of the building, but the issue with that is it was much more isolated. We arrived late one night after seeing the fireworks downtown, to find 2 homeless people walking around and a cop also walking around. Not to mention there was a robbery at this hotel only a few days prior, so safety was definitely a concern. It was one of those hotels you make sure you deadbolt the door, and double check the windows were locked completely. If I were to come back to Natchitoches with my dog, I would probably stay here again, but only by default. If I were back without the dog I would not come back, but mostly because I am a spoiled Hilton traveler.

"We always stay at this hotel"

5
23/12/2015

My son loves this hotel and we have stayed here several times. We love getting up in the morning for Breakfast. My son feels so comfortable there, at 7 years old, I was able to send him to the front desk for more shampoo. We love the free cookies and free internet. it is one of the nicest Best Western Hotels I have ever stayed in. of course the B & B's are lovely in Natchitoches and I wouldn't try to steer you away from those, but this is a great second choice! We love it and it is a first choice for us.

"Fantastic"

4
22/12/2015

checked in Friday 12/18/15 evening. Front desk was very nice and offered wonderful advice for the Christmas lights and restaurants. All front desk people were very nice. Loved that this hotel was pet friendly with reasonable rules. Breakfast was good. Lady taking care of breakfast room was extremely nice and helpful.

"OK"

1
21/12/2015

Check in staff not at all knowledgeable or helpful regarding area and major holiday events going on. Tried to check in at 2pm on a Friday and were told there were no rooms ready (hard to believe) . . . come back at 3. No hot water when getting ready to check out Sunday morning. Location was as handy as any motel in area to Christmas events (they're all grouped together at Interstate 49 exit). Room was clean and modern. Breakfast staff kept the buffet filled. Selection was not as good as other inclusive hotels we've stayed at and the egg and bacon hot tray didn't kept things hot. The holiday weekend activities were lots of fun, but I'd try the Holiday or Hampton Inn the next time.

"Festival of lights"

4
20/12/2015

Excellent location for the festival. We stayed 2 nights and were very pleased with our stay. The room was clean and up to date. Staff were friendly and helpful. Didn't care for the breakfast but there was a good variety of hot and cold choices. I would definitely stay there again and recommend it to everyone.

"Went to see the lights!"

4
16/12/2015

My husband, my parents, and I stayed here 3 nights to see the Xmas lights, and generally view the area. The room was great, and was very clean when we would return in the evenings. The breakfast was delicious, and the front desk ladies were very helpful. But, the internet was slow and unreliable. If that's not important to you, then this is the place to stay. It is conveniently located to an IHOP and a convenience store.

"Very Nice Hotel"

5
08/12/2015

Very clean,friendly staff. The room was clean and had everything you needed. Easy to get to. Price was very reasonable. The bed was so soft I slept like a baby. I was so tired. It was quite. There was no trouble, like some places I have stayed at before.

"Short Stay"

3
07/12/2015

I would recommend this hotel for a short stay only. The breakfast was what is expected, the housekeeping was excellent (room was very clean) and the staff were nice, but the room we stayed in needed some fixing. Very large ceiling stains (paint was pealing off), musty smell, and the a/c barely worked.

"weekend getaway"

4
30/11/2015

We made a reservation for one night and ended up staying two. Nachitoches is a lovely place to visit and the Christmas lights are a major draw. Hotel was very comfortable, pet friendly and accommodated our added Saturday night's stay.

"Weekend in Natchitoches"

5
30/11/2015

We came to Natchitoches for the Christmas lights and fireworks and decided to make a weekend of it. For our last minute trip, we booked a room at the Best Western. It was conveniently located to Downtown. The room was reasonably priced and very clean and comfortable. The staff were all very friendly and helpful. The price was very reasonable for the value. Thanks to the entire staff for a very pleasant experience.

"Nice room - good breakfast"

4
12/11/2015

This was a good hotel - the desk people were very friendly. Breakfast was standard, but hot and there was plenty, with an attendant there to check on things and she was very friendly also. The bed was very comfortable. The only criticism I might have on the room was that there weren't very many plug-ins to charge phones, iPads, etc.

"unexpected stay"

4
05/11/2015

very nice hotel all accommodations we needed! they are pet friendly and the pet fee was not like all the others! we normally stay with laquinta inn and suites but this was just as good as our normal picks! very relaxing!

"Great Stay"

5
05/11/2015

We stayed at Best Western in Natchitoches during family visit Oct 26-30 and celebrated our wedding anniversary. The room was very nice as was the breakfast. Staff friendly and motel was quiet and restful at night. This was our first time at a Best Western and found it as nice as any other.

"Football Game Weekend"

4
03/11/2015

The hotel was clean and the bed was comfortable. The major complaint I have is that the temperature in the room was hard to control. We were either sweating profusely or curled up in blankets...no happy medium. Also the bathroom fan was missing and there were exposed pipes and wires dangling from the ceiling. Would I stay here again? Probably not just based on those two things.

"Great place!"

5
31/10/2015

The room was great. It had a small refrigerator as well as a microwave. There was also a small sofa with coffee table. I loved being able to have a sitting area separate from the bed. We had a view of the outdoor pool. However, we were too busy with sightseeing to get to enjoy it. Sleeping was great as we did not hear any outside noises from the hallway or stairs. The staff always greeted us. The front desk clerk (sorry did not get her name) after we checked in called our room to be sure we were happy with our accommodations. When we checked out the same clerk wish us a safe trip home.

"October"

5
29/10/2015

This motel is good in all the right ways. We had a very pleasant experience. They met all our needs. The rooms were at the top end for service and cleaniness. Location is on the hwy. not too far from the town center

"My experience"

3
19/10/2015

Hotel was fine except there was an odor in the room when you walked in. We didn't report the problem. Stayed there before with same problem. Just a funky odor. Other than that everything was great. Probably won't stay here again unless other hotels are full.

"Excellent Staff"

4
29/09/2015

Michelle at the front desk was extremely helpful and kind. The room was very clean and quiet. The next morning, after checking out and being on the road for about 10 minutes, we realized that we had left one of our phone chargers in the room. We phoned the hotel and they told us that they have it at the front desk by the time we git there to pick it up.

"My place to stay when visiting Natchitoches"

4
15/09/2015

I have stayed here a number of times. My sister was visiting from PA and I wanted to make her visit special as it was her first to the area. Room was great. Spacious, linens were top quality, breakfast offered many choices and they even accommodated a special request of my sister. Made the experience great for her, which was my goal. When I know I need to have good quality, good service for a reasonable price I can always count on Best Western.

"Weekend getaway"

5
13/09/2015

Great place for a weekend getaway, Great restaurants located nearby, Great sightseeing and shopping, Wonderful staff. We will come back. The only problem I had is coming up with 200 characters for this survey.

Guest S, Front Office Manager at BEST WESTERN Natchitoches Inn, responded to this review
John S, Thank you very much for your recent comments. We are very happy that you enjoyed your time while at our hotel. We look forward to seeing you in the future. Sincerely Melissa C

"Business"

4
23/08/2015

Everything was wonderful except Internet connection did not work at all. The staff was very friendly. The Ice machine did not work on the second floor either and the coke machine stole our money. But overall we were pleased.

"Ok for price. Bad remodeling job"

2
17/08/2015

This hotel has been remodeled , very old,remodeling job was not very good.The halls smelled smoke terribly. The bed was very comfortable. Breakfast was good, however breakfast area was too small to accomodate everyone. Air in room worked very well however it was very loud.

Guest S, General Manager at BEST WESTERN Natchitoches Inn, responded to this review
Denise L, Thank you for taking the time and letting us know about your experience during your stay. We are still in the process of renovating hotel and apologize that it is not finished yet and we hope that you come back when we are finished. I am sorry to hear your expectations were not met and we fell short in providing you with an exceptional vacation. Thank you for your feedback