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Vorteilscode

Best Western Hotel War Bonnet Inn, Miles City

4.0/5  - basé sur 270 notations.
1015 S Haynes Avenue, 59301-5727, Miles City, United States - Karte ansehen

Erleben Sie landschaftliche Schönheit, spannende Freizeitangebote und produktive Geschäftstreffen bei einem Aufenthalt in diesem gut ausgestatteten Hotel in Miles City, Montana. Nutzen Sie Ihre Geschäftsreise optimal aus bei einem Besuch des Best Western War Bonnet Inn: Billings Clinic, das Bureau of Land Management, Fort Keogh, Sanjel Corporation und Montana Fish, Wildlife & Parks sind alle nur Minuten von diesem Hotel in Miles City entfernt. Bei einem Besuch von Studierenden oder Dozenten in der Region haben Sie es ebenfalls nicht weit – Miles Community College ist nur 2 km entfernt. Zahlreiche Gäste genießen spannende Abenteuer beim Angeln im Yellowstone River und Spotted Eagle Lake, spielen eine Runde Golf im Miles City Town & Country Club oder schwimmen in der Miles City Natural Oasis. Lokale Veranstaltungen wie der Pferdemarkt „Bucking Horse Sale“, die Eastern Montana Fair und Sportveranstaltungen in nahe gelegenen Schulen sind ebenfalls nur eine kurze Autofahrt entfernt. Entdecken Sie Neues beim Besuch des Range Riders Museum, das in der Nähe dieses Hotels in Miles City liegt. Die Anlage ist nur 3 Kilometer vom Stadtzentrum entfernt, sodass Sie wunderbare Restaurants in wenigen Minuten erreichen. Fühlen Sie sich wie zu Hause in den luxuriösen und gleichzeitig erschwinglichen Zimmern des Best Western War Bonnet Inn. Alle Zimmer sind ausgestattet mit Kabelfernsehen mit HBO® und Disney® Channel, kostenlosem drahtlosem Internet (Wi-Fi), Schreibtisch, Kaffeemaschine und vielem mehr. Genießen Sie ein köstliches komplettes Frühstück, mit Rührei, Speck, Wurst, Biscuits & Gravy (Brötchen mit Soße), Müsli und Cornflakes, frischem Obst, Gebäck, Saft, Kaffee und Tee, das jeden Morgen ohne Aufpreis serviert wird. Entspannen Sie sich nach einemlangen Ausflug oder Arbeitstag im ruhigen beheizten Hallenbad, Wannen-Whirlpool und in der Sauna. Sattes Grün säumt den Pool, und ein Umkleideraum für zusätzlichen Komfort steht ebenfalls bereit. Das haustierfreundliche Hotel in Miles City bietet außerdem eine durchgängig besetzte Rezeption, einen kostenlosen Parkplatz und Kaltwetteranschlüsse für noch mehr Komfort. Das freundliche Personal steht bereit, um Sie in den gemütlichen Unterkünften dieses Hotels von Miles City willkommen zu heißen. Reservieren Sie noch heute im Best Western War Bonnet Inn. Wir wünschen einen schönen Aufenthalt. Unser Wannen-Whirlpool steht wegen Renovierung bis auf weiteres nicht zur Verfügung. Wir bitten um Ihr Verständnis.

Best Western

Hotel War Bonnet Inn

LABEL_ITINERAIRE

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Vorteile des Hotels

  • Klimaanlage
    Klimaanlage
  • Kostenlose Parkplätze
    Kostenlose Parkplätze
  • 24 Stunden Rezeption 24
    24 Stunden Rezeption 24
  • Sauna
    Sauna
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Bewertung unserer Kunden

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Certificate of Excellence 2018
GreenLeader Bronze
 
Gebildet aus de 272 Gästebewertungen
ABGEGEBENE BEWERTUNG
Ausgezeichnet
102
Sehr gut
93
Befriedigend
44
Mangelhaft
22
Ungenügend
11
MEINUNGEN ANSEHEN
Allein/Single Allein/Single
9
Alleinreisende Alleinreisende
18
Familie Familie
97
Geschäftlich Geschäftlich
26
Geschäfts-<br>reisende Geschäfts-
reisende
51
Geschäftsleute Geschäftsleute
27
Geschäftsreisende Geschäftsreisende
37
Paare Paare
82
Reisen mit Freunden Reisen mit Freunden
9
ZUSAMMENFASSUNG DER BEWERTUNGEN
Sauberkeit
Lage
Zimmer
Service
Schlafqualität
Preis-Leistungs-Verhältnis

"Perfect in every way!"

5
20/09/2018

I am writing on behalf of my brother and myself. We stayed the night of Sept. 16th. It is an older hotel in the motor-court style, but it was just terrific! The young man at the front desk was so polite and friendly! The room was very clean and had all the amenities one could need. The internet was fast, the beds were comfy, and the breakfast was very good. We thought we might hear lots of street noise, but we really didn't. The cookies were delicious and there was soup available in the afternoon/evening. We would stay there again!

"Excellent Service, Price and Accommodation!"

5
19/09/2018

We were delighted with the personal attention we received at this Best Western. The employees go out of their way to make your stay comfortable. It is an excellent value,great breakfast, nice pool and hot tub too.

"Had a good nights sleep"

5
07/09/2018

Made the reservation over the phone, we were 20 miles from the hotel. Check in was pleasant. The room was clean. The morning breakfast was good. The night was quiet. Walked to near by restaurant. I recommend this hotel.

"Perfect"

5
05/09/2018

It was clear from the second I walked into my room that they wanted a good review, and I see absolutely nothing wrong with that. There were snacks provided, beverages, the room was nice and clean, the internet was good, the breakfast was decent, they had cookies and soup in the evening. This was the first stay of my trip so far (about a week) that was good, and it was beyond good. I wish all Best Westerns could be like this.

"Just what we needed!"

4
02/09/2018

We checked in and hit the pool. First thing we noticed is the motel is on the main street that parallels the interstate. BUT it is on the far side of the street so you don't hear the trucks all night. Also walking distance to several restaurants. Asked at the front desk for recommendations and they steered us right. He was baking fresh cookies at the time. I asked how long till they were ready and he offered to bring me some. Ended up stopping back for one after dinner. Would stay again next time I'm in the area.

"Our stay at the Best Western Bonnet Inn"

5
28/08/2018

The front desk gentleman was friendly and extremely helpful. We checked in late afternoon, and were not very hungry. This hotel had a free soup bar. A bowl of hot soup and crackers were all we needed. Bonus was the fresh cookies on hand as well. The room was clean, wifi perfect, and we would definitely stay again. Great spot.

"Pleasant stay; tight parking."

4
04/08/2018

I had traveled from Minnesota with my three teen-aged children through Theodore Roosevelt NP and stayed one night at the War Bonnet Inn on our way to Little Bighorn Battlefield NM the next day. Room was spacious and clean. Shower lacked conditioner, but that was fine. Pool was small but still fun for my kids. Breakfast was fair, but again that was fine as well. The only real concern was that had we checked in later than we did at 7:30, we might not have found a parking space in the lot. Overall, pretty much what most of the other reviewers had to say--good value for the money.

"Very kind"

5
20/07/2018

We checked in seamlessly, there was 2 kinds of soup offered, I forgot chocolate for my sweet tooth and gentleman behind desk took me inside and opened a big bag of chocolates and have some to me, can't say about breakfast as we left early, I would definitely stay again

"GReat stay"

5
15/07/2018

GREAT Location. Close to shops and restaurants. This hotel was extremely clean and well cared for. The bed was very comfortable. Breakfast was good. I would highly recommend this hotel for the traveler.

"Nice hotel"

5
26/06/2018

We enjoyed our stay in Miles City. This was a stop on our way out west for a vacation. This Best Western was very nice - the room was clean and comfortable. The staff was great. We left quite early so did not get to have the breakfast. As some other reviewers have noted, the parking lot can be a bit tight but was certainly not a problem. Overall, a good stay and I would recommend it.

"Always a nice stay"

5
04/06/2018

Miles City is typically our "stop driving for the night" cutoff point when traveling from Minneapolis to various points out west, when we leave in the afternoon. This was our third time staying in this hotel, and every time we've stayed here, we've had a good experience. No, this isn't luxury place by any means (if you're looking for luxury, why are you in Eastern Montana??!) but it serves its purpose for a one-night stay. It's always clean, quiet, and we've never had any issues with anything here. Can't speak to the breakfast, as neither of us were hungry in the morning, but it look typical BW free breakfast. This is a motor-style motel where you park outside your room. We had a first floor room and didn't have any issues with hearing noise above us. We will be back, I'm sure!

"3rd time visiting "

4
29/05/2018

We have stayed here at least 3 times. The rates are good and there are places to eat just across the street. The staff have always been very helpful. The main parking area is a bit tight but I believe there is additional parking available along the road. We have never been disappointed with our stay!

Best Western W, General Manager at Best Western War Bonnet Inn, responded to this review
Dear Kevin, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 9788853068. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Dhiraj K Sharma General Manager Best Western War Bonnet Inn

"good hotel"

5
18/05/2018

overall great hotel and excellent staff but parking lot is to small and shower changed temperature without warning and was low pressure. The king size bed was extremely comfortable and the room was very nice.

Best Western W, General Manager at Best Western War Bonnet Inn, responded to this review
Dear Lalheim, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 9788853068. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Dhiraj K Sharma General Manager Best Western War Bonnet Inn

"Cross country trip"

5
10/05/2018

Not good with words. But traveled with pets. Got 2 rooms both were clean and comfortable. Clerk was friendly and efficient. Will definitely stay there again. Parking was a little tight. But no other problems with stay

Best Western W, General Manager at Best Western War Bonnet Inn, responded to this review
Dear guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 9788853068. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Dhiraj K Sharma General Manager Best Western War Bonnet Inn

"nice rooms, freindly staff"

4
26/03/2018

travelling after a long day we were looking online for a clean comfortable hotel, many times pictures posted are not current and you're very disappointed when you check in, The war Bonnet Inn rooms were just as they were online, no surprises!! We checked in after being greeted by friendly staff and had a wonderful rest, next morning hit the road again but not before a very nice breakfast that was included. Will stay there again

"A Few Tips About This Best Western"

5
15/03/2018

Located close to I-94, the Best Western War Bonnet Inn is comfortable, convenient and reasonably inexpensive. It was the only Inn that served free Chile and Potato Soup when we checked in. This is a well operated Best Western. Even though the Inn is older, we found our room to be clean with comfortable beds. The sink basin is separated from the main bathroom, but we had no trouble with that feature. This hotel is two stories with parking in front of the downstairs rooms. We had no issues with noise from the outside or through the walls. We found the breakfast more than plentiful. The breakfast area was open by 6:00 AM for early travelers. Just down the road by Walmart is a Montana's Rib and Chop House Restaurant. It is a good find too. If you found this review “helpful” in any way, please press “LIKE” to let me know.

"It was a good...."

4
19/02/2018

sleep. Lots of places to eat and night life! We had an abundance of snow. Our room was find, breakfast was good. If you have a pet this place works, places in the back for pets to do their business. A bar across the street for a few rounds, casinos are everywhere! For breakfast take the tray from your room to care your food back, they have Waffles!!!

"Nice Kick-off To Two Weeks Trip"

4
01/02/2018

The BW War Bonnet Inn in Miles City was the first stop on our August 2017 two weeks Western Trip. Their great location -- just two hours from landing in Billings, MT, was the real reason we chose this BW. The manager was friendly, welcoming, and helpful regarding local information. The venue is old, but well kept up, and quiet despite being on the main street coming off I-94E. The room was clean, attractively decorated, and on the first of two floors. The hotel is close to nice restaurants, shops -- including a Walmart where we needed to purchase a few items, and a great coffee shop for our usual take out to start our second day on our trip. Although there is not a lot of hotels in Miles City, we certainly are happy with our choice of another BW!

"war bonnet"

4
02/01/2018

It was a nice stay and quiet. Got a room we wanted and on the floor we wanted. Breakfast was hot and always attended to. Even though it was freezing out side it was warm and toasty inside. Would recommend to friends and family. We stay there often.

"Nice"

5
01/01/2018

My stay was comfortable I would probably enjoyed more of the facilities had it not been -26F outside but the room was warm and the complimentary soup was hot. I would definitely like to return when it isn't quite as cold

"Good place to stay."

4
31/12/2017

This hotel has everything you need. The beds were comfortable, and the complimentary soup for supper was a welcome touch. We've stayed here twice and enjoyed our stay both times. It's right on the main drag and easy to find.

"Very nice experience"

5
14/12/2017

We appreciate getting to look out our room window to see our vehicle full of Christmas gifts during the night. Firm comfy bed with extra pillows. Hot soup welcomes evening check-in, and full hot breakfast, too.

"Good Value and Good Breakfast"

4
30/11/2017

We enjoyed our stay at this hotel. Although it is on the main street, it was quiet. We really enjoyed the breakfast. The only thing I would mention is that rooms are accessible from outdoors; there is no inside hallway, which may be a concern in the middle of winter. We had unseasonably warm weather for our stay, so it was not an issue. Even so, we would stay here again.

"Very Good Stay after a long and tieredsome driving"

5
18/11/2017

We were very tiered in the bad weather driving We were welcome at the hotel staff and checked in the room in few minutes the Soup and Crackers helped us in releasing our stress full driving We enjoyed the Movies on out Lap top slept very well on very comfortable bed Morning breakfast was excellent and the the check out was very Quick

"Very Well Located"

5
15/11/2017

Very Nice Little Hotel very nice staff very helpful breakfast was very nice many items to choose The hotel is located surrounding restaurant and business places The soup in the evening was very nice as welcome

"Need more room in parking lot"

4
13/11/2017

Place was clean and good breakfast. No issues. Hot tub and pool were not crowded. Had the place to ourselves. Parking lot is small and hard to maneuver in. Got a door ding in my new Duramax. Not happy about that

"Nice Hotel for over night by pass traveler"

5
08/11/2017

Very nice clean hotel Everything was up to the expectation and price we paid Staff was nice to help the guest We were tiered after a long day The stay was relaxing and comfortable We did not eat breakfast we had to leave early

"Well dressed and knowledgeable staff"

5
06/11/2017

Staff was very helpful and well dress Knowledgeable We enjoyed the breakfast and the Soup in the evening there were many items in the breakfast Room was nice and clean peaceful place very nice little town we enjoyed shopping there is no sales tax cant beat the savings Overall we had pleasant trip

"Very Comfy Stay"

5
01/11/2017

We stayed at the hotel on our leisure trip We really enjoyed our travel in the area What a big Sky What a natural scene Loved the scenic tour in the area Hotel staff was very helpful Hotel was very nicely centrally located

"Highly recommended"

5
25/10/2017

Front desk staff are extremely friendly and helpful. The rooms are clean and comfortable. Good hot breakfast provided. Hot soups are available in the lobby until 9 pm. Wi-Fi works fine now, after several years of frustration.

"Very nice hotel to stay"

5
24/10/2017

the staff is really helpful we enjoyed visiting the town the Room cleanliness was very very good I will come back and stay after 4 or 5 months when I come back in the area The outdoor opening of the room was helpful to us no luggage to carry

"Bunny in the room was nice reception for us"

5
17/10/2017

When we entered in the room we show bunny made from wash Cloth What I nice presentation Special welcome for us I love Bunnys The Bed was comfy Breakfast was excellent All the services Tv/Internet enjoyed the movie which we down loaded on our I PAD

"Very Good"

4
16/10/2017

Nice comfortable place with entertainment businesses nearby. I have 3 other employees staying there and they have not had any complaints. I would definitely stay there again and in fact will be back later this week.

"Choose Best Western War Bonnet when in Miles City"

5
06/10/2017

We called from the road to make our reservation and in only a few minutes had a confirmation. Easy check in upon arrival and very courteous staff. Room was great. Breakfast also was sufficient to start the day (good coffee).

"Very Knowledgebale and helpful staff Soup was the best item for our trip"

5
04/10/2017

Breakfast was excellent Many choices We were tired and Soup made out tiredness disappear and we became fresh Staff is very helpful and knowledgeable we really enjoyed our stay we will come back the access from highway was ez off and on it was having restaurant in walking distance we notice some construction work going on in the property we were little disturb but our stay was wonderful with the Soup and Morning breakfast and sleep in the night

"outdoor access to room"

3
02/10/2017

The War Bonnet Inn is an older property with outdoor access to the room. I'm not too comfortable with that - in the winter time, would be cumbersome to have to put your coat on to go to breakfast! The room was neat and clean and the bed was comfortable. The breakfast was good. The front desk staff was friendly and helpful.

"Just don't stay"

2
29/09/2017

Mikes City has a few choices but this may be one of the worse ones. Hair in bed, spider in sink, very tight parking lot and overall a seemingly old and in poor shape hotel. I was disgusted by how dirty the room was.

BestWesternHotels, Corporate at Best Western War Bonnet Inn, responded to this review
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

"Good soup, fresh cookies, quiet stay"

5
26/09/2017

Enjoyed extra perk of hot soup in evening, meant we didn't hav6 to drive for a light meal. Very good, choice of two soups, in addition to fresh cookies. Very quiet room, even with busy street in front. Very good breakfast in morning. No issues at all.

"Never again"

1
15/09/2017

At the beginning of September, myself, my husband, my son and his girlfriend were caravanning from Northern California to the Northwoods in Minnesota for a family visit. The first night on the road we each stayed with friends in the Boise area. We discussed staying in Billings MT the second night but I wanted to get closer and reserved rooms in Miles City for amlate check in. My son arrived first. His room smelled of cigarettes and he was pretty sure there were fleas. I arrived about 20 minutes later and complained about the property advertising the rooms we reserved for $30 less on the internet for the same night. The manager offered a modest 10% discoun and stated they were the last two rooms. After waking in the morning to cold water showers and the girlfriends leg being flea bitten, oh not to forget the earth shaking wall pipe noise abruptly awaking us at 6am, I complained to the morning manager who was sincerely mortified. She apologized profusely, said they had not been full the previous night and was not sure why we were told that. She asked for our email addresses and if it were ok not to closeout the room charges because she was only' authorized to offer 10% discounts. She wanted to talk with the property manager to see if something more could be done. The property manager called me to hear what had happened, made excuses for the hot water, and said he'd make adjustments to our rates. My son actually was subsequently charged MORE than the rate quoted! I have yet to hear back from the property manager for an explanation. Horrible customer service!

"Cookies Yum"

5
07/09/2017

Really didn't need hot cookies after riding all day but went for it anyway. Fast check in . Thank you Larry . Spacious room, clean and a shower head that you don't have to duck under . Nice stay after a very long day .

"Family of 5"

5
01/09/2017

It's hard to find an affordable room for a family of 5 that offers a great value but this one fits the bill! We stayed in the suite which was huge, had 2 queen beds in a bedroom and a pull out couch in the 'living room'. It was so spacious, had a mini fridge, microwave, small table and actual sitting chairs. At 4pm the hotel offers complimentary cookies and soup, and in the morning provides a full breakfast with many good choices. It was the best value/experience with amenities that I've found for our family. There is even a swimming pool, hot tub, and exercise room all in this convenient motel just off the main highway. It was quiet, comfortable, and clean, and the other travelers were even very friendly! The staff was great. I highly recommend!!

"Good Old Hotel, Parking is Tight"

4
30/08/2017

We have stayed here several times over the years. Rooms are clean and comfortable. Typical BW. Facility lay out is quite old with all rooms entering from the outside, but well maintained. Only real downer is the parking situation which is EXTREMELY tight when they are fully booked. Found a great new restaurant just up the street. We would stay here again.

"Needs updating"

3
28/08/2017

The staff is friendly and accommodating. I have stayed here before because a lot of times we travel with the grandkids and I like to have a pool when I do travel with them so they can move around after a long day in the car. The room probably all the rooms need updating. Paint the doorways, do touchups where necessary. I asked for an extra comforter and blanket for grandkids all they could do was give me one blanket. We left early so I don't know what the complimentary breakfast was like. I don't think I will book with this motel again.

"Friends extras"

5
17/08/2017

This hotel was great pool was nice. I thought that cookies An soup in the afternoon was a cool extra. We had the cookies at check in an where great. Room was cleaned An hotel was well taken care of. Would go back to again

"Best west miles city"

3
15/08/2017

Need to relocate to larger lot. Need to acomidate more parking area do guest. Did like that shopping andresteraunts are all within walking distances. The staff were very professional and polite. I would definitely stay with you again.

"Very Quiet and an Excellent Nights Sleep"

5
12/08/2017

With outside entrances we were amazed how quite the hotel was and we got an excellent nights rest on a very good bed. We would come back here again if we are in the area it is a very good hotel. The hotel is easy to get to from the interstate so getting off and on was very easy. The breakfast was also very good. This is an excellent place to stay.

"Absolutely wonderful."

5
08/08/2017

I arrived after a long drive and had a beautiful clean room. I enjoyed the pool and breakfast. The bed was so comfortable, I slept great !! The room was super clean and the front desk employees were very friendly

"Nice hotel"

5
07/08/2017

This is an older property of the "motor inn" type, with exterior doors. Exterior shows its age, but the rooms are immaculate and updated. Doors are very secure with 3 different locks. Breakfast was quite good.

"Older but a good place to stay"

5
31/07/2017

The motel was easy to locate. The room was clean and ready when we checked in. The staff at checkin were very friendly and explained all the amenities. The pool area and hot tub were working and very comfortable to use. The breakfast was very good and they had adequate food available.

"Relaxing experience!"

5
30/07/2017

We enjoyed our stay at this hotel. After spending over a week camping in the Tetons it was great to have a comfortable bed to sleep in, a relaxing pool and hot tub, a shower, and a bowl of soup when we checked in. Loved the breakfast in the morning and the newspaper. The staff was friendly. Our room was clean. Quiet. Solid wifi. We would definitely stay here again. Overall a great experience.

"Well worth staying at this hotel"

4
22/07/2017

We needed a hotel at the last minute, late in the evening and this hotel worked out to be just what we needed and checking went quickly and smoothly and we got a good room at a reasonable price. The breakfast was a highlight. Good variation of food options and they all were fresh and well prepared. The amount of space for sitting to eat in the breakfast area was a bit less than it should be, if they could find a way to add more tables that would be a good thing, but it was not bad.

"Overnight"

3
17/07/2017

We stayed on our way home from Colorado. We are Best Western Diamond customers, so we stay at a lot of Best Westerns. This one was unique with a soup bar available in the evenings. The service we got was great. The breakfast was free. The rooms could use an update. Our air conditioner had to run and it clunked every time it shut off. The bathroom was clean but the shower has turn type knob and they were stiff to use. The beds are not great. Time to get new mattresses. Location in town was good. There were a few restaurants nearby and Walmart is in walking distance.

"Good breakfast but sketchy pool and carpets"

3
08/07/2017

We stayed here one night with our four year old and nine month old. The room beds were comfortable, but my wife was turned off by the stains on the carpet and bed skirts. The kids liked the pool but the floor of it has holes in the paint and we vacated when we saw a clump of hair floating by. The breakfast was very good and the staff extremely friendly.

"Nice place"

4
04/07/2017

The service and breakfast were the best. Towels were super soft which was great. Desk was in bad place. Could have been moved away from the bed. Comfy chair but bulb burnt out in lamp. All in all I would recommend this hotel.

"Great value."

4
03/07/2017

The staff was friendly and very helpful. The hotel is clean and comfortable. I have never stayed at a hotel that offered soup and cookies in the evening and a hot breakfast in the morning. I would stay here again.

"Nice motel in convenient location"

5
01/07/2017

From the friendly staff at checkin to the breakfast the following morning this was a convenient and pleasant motel. The desk clerk was able to recommend several good restaurants in the area. The pool area was clean and inviting. We were pleased with the quality of the exercise room. Our room was as you'd expect from a BW motel - clean, updated, restful.

"Best Western War Bonnet"

4
27/06/2017

We chose this for our four night stay in Miles City because of positive reviews and cost. The location was perfect for us and the overall quality was good enough for us. The clerk named Leeann is wonderful and really knew how to get things done! Our frig wouldn't run and her maintenance man traded it out in a jiffy!

"A FIRST CLASS STOP-OVER."

5
21/06/2017

After the previous nights stop at another BW this was so different. Staff were very helpful, room was excellent, hot tub and pool were great. Cookies and Soup served after 4:00 pm and the breakfast items were of a high quality. The hotel is only minutes from the highway and easy to find.

"Home Away Home"

5
06/06/2017

Hotel building is old but the staff and food is excellent. Breakfast was very tasty with variety of options. Service standards are at par level overall experience was WOW. The staff cares alot about the guest and amazing internet speed for browsing its a complete Value for money.

"excellent place"

5
06/06/2017

oh yes! its the best place in recent time we have stayed sheer value for money. very supportive staff and well cleaned and comfortable rooms. we enjoyed our stay and remembered old days when we use to get such a personalized services

"Wonderful place to stay"

5
03/06/2017

This is a great place to stay. Room was clean and bed was very comfortable. We enjoyed the evening soup bar and fresh cookies. We would definitely stay again if in the area. Good location and close to freeway.

"Best Place to Stay"

5
03/06/2017

We always try to stay at a Best Western because od the quality of their rooms and their breakfasts are always top notch. The Front Desk personnel have always been friendly during our stays. The rooms have always been comfortable and personnel are quick to correct any concerns which in our case have been rare occurences.

"Okay for a road trip"

3
31/05/2017

This is a tired facility. Exterior access only on a busy street. Most guests appear to be people working in the area. There are some good restaurants nearby. Staff and services were good. Not a good value for the money though - other options are available.

"Decent for one night"

3
31/05/2017

The older style hotel runs the risk of a loud person in the parking lot waking EVERYONE up. I'm glad that didn't happen. Security is also more difficult in older-style hotels. The clientele wasn't too rough at this place, so we all felt safe. The breakfast was better than I expected.

"excellent experience"

5
30/05/2017

should try at least once excellent place and value for money the property is clean and well maintained. the staff is good and very helpful. if you coming with the family this is the place you are looking for i can assure you this.

"Wonderful trip"

5
29/05/2017

It was a Nice stay in a small town. Comfortable bed , hot breakfast . Wifi was a speedy one. Old but nicely appointed room. Professionally handled services. We enjoyed sauna &my kid were in pool for hours.they enjoyed the whole trip We will keep this place in our diary for next time sure.

"Amazing hospitality"

5
28/05/2017

The hotel exceeded my expectations. Modern, up to date guest rooms furnished with refrigerators, microwave ovens, desks, flat screen televisions, and comfortable beds. Warm, friendly staff. dekey is a interesting guy. he help me to get my car keys i lost in dark somewhere. hospitality is really good which i like most. It is located near a Walmart and several top-rated restaurants. hotel staff is very friendly and helpful.

"Stale Food, Dirty Bathroom, and no internet."

2
21/04/2017

Overall this is the type of place that you should expect from a $60/night motel. If you are paying $90 or $100+ per night then find something a little bit more classy. The WiFi lets you connect but there is no internet. I wouldn't let my family shower because the bathroom was quite dirty. The breakfast spread was typical, but I guess they don't have enough people coming through cause all the dry goods were stale. Lastly, the staff sits in the lounge eating food while watching TV and are not very attentive.

Stephanie G, General Manager at Best Western War Bonnet Inn, responded to this review
I would like to thank you for staying with us as well as apologize that it was not a good experience. We are currently working to get someone out to fix our wifi. I do know that we have a good clean hotel and our rooms are cleaned and we'll maintained. I have checked with the staff to make sure our breakfast is fresh each day. Thank you for bringing awareness to the staff I will do everything to make sure they are attentive to each guest. Again I want to take another moment to apologize for the issuse you had during your stay.

"Business travels"

3
21/04/2017

This is an older property that is quite well maintained. Many of these older places are no longer on my stay list due to room and hall odours but this property is and feels clean. There are no ramps or elevator so keep this in mind regarding mobility issues. I had a good stay but I can't quite rate it as a 4 but it's close.

Stephanie G, General Manager at Best Western War Bonnet Inn, responded to this review
Thank you for choosing our hotel for your stay. There is talk about trying to make our hotel accommodating to people who will need that help. We try to make sure we keep rooms on the first floor open so that we can have then for those people that may need it.

"Bad night"

1
09/04/2017

This hotel is cheep in every way. The rooms are in need of a remodel. I felt unsafe. The breakfast was small and didn't taste good. Wish I could have stayed some place else. The walls are paper thin, I could hear the conversations next door and upstairs.

Stephanie G, General Manager at Best Western War Bonnet Inn, responded to this review
I would like to apologize about your experience here at the Best Western War Bonnet Inn. We strive for our guest to feel safe and enjoy their stay with us. If the front desk would have been notified about your concerns we could have found a way to make your stay better. Again I my send deepest apologies to you.

"Caring Staff and excellent Breakfast"

5
30/03/2017

We had very pleasant stay Room is nice and clean Breakfast is very nice with lots of variety The beds were very nice Walking restaurant made our evening comfortable after long drive The staff is very caring

Stephanie G, General Manager at Best Western War Bonnet Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 406-234-4560. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Stephanie Gibson General Manager Best Western War Bonnet Inn

"Great stay"

5
23/03/2017

Room was very clean when I got there. Larry at the front desk was nice and informative . Outside entrance was nice since I had my dogs with me. Overall, a great place to stay. Bed was really comfortable too, can't beat that!

Stephanie G, General Manager at Best Western War Bonnet Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 406-234-4560. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Stephanie Gibson General Manager Best Western War Bonnet Inn

"courteous staff with good service"

5
21/03/2017

we were passing through city to reach our destination and stay there to get refreshed as driving for long hours. we enjoyed hot tub and sauna.it is good option to stay while passing through. dinning option are available at walking distance from this motel.worth what you pay for

Stephanie G, General Manager at BEST WESTERN War Bonnet Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 406-234-4560. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Stephanie Gibson General Manager Best Western War Bonnet Inn

"great value for money"

5
18/03/2017

Ask for Dhiraj Sharma the guy is very helpful and will make ur stay memorable. the hotel is nice and very comfortable and the services which are being provided are good. In case you like personalized service with good intentions and made feel wanted in the hotel.

"Mont."

4
18/11/2016

Stayed at the war bonnet best western for 5 days. Rooms were clean. The staff were friendly and polite. They had fresh cookies in the pm, and hot soup. The mornings had the normal hotel quick breakfast of eggs bacon or sausage with biscuits and other breads and Danishes. I am satisfied with this Best Western in the small town of Miles City.

"Not the typical BW quality"

2
28/10/2016

Loud in the morning. Trucks running right outside your door. Had to change rooms because it had not been cleaned at all when I checked in. Breakfast is mediocre. Bed was not comfortable. Could hear people moving around in the room above mine until very late at night. Gentleman at check in was very nice and accommodating. The woman at check out was not friendly at all

"Not bad at all"

4
27/10/2016

We stopped and stayed on our way through town. The room was a good size and clean. Parking lot is made for small vehicles so it's a little tricky. Breakfast was good as well, lots of variety. Friendly staff and they were very helpful with directions and such. We didn't stay long enough to check out the pool and fitness centre though.

"Does the job."

4
24/10/2016

Greeted warmly by desk clerk Keith. Made us feel at home. Our previous stay felt like a community center (water slides in pool area) and was in boisterous use by many children. This was a good, no frills motel, showing some age. Run by Bliss Hospitality. We saw mostly construction and maintenance workers. Everything worked as expected. Pool and hot tub were very welcome. Really easy on and off I-94. Great eating place, Blackiron Grill was next door.

"Great rooms, hot tub and sauna!"

4
20/10/2016

Many hotels in the area look better from the outside, but they don't have a hot tub or sauna-or even cookies and soup in the lobby. The rooms have been redone but there is still the underlying structural evidence that his has not always been a Best Western.

Jessica D, General Manager at BEST WESTERN War Bonnet Inn, responded to this review
Thank you for your review, Andrea! I am so glad you were pleased with your stay, and we do hope to see you again soon.

"Fit the bill"

4
16/10/2016

Room is very clean, beds are super comfortable, slept great. Wifi isn't great which is pretty typical. Great location - walking distance to the Black Iron Grill. TV is good. A little noisy from street noise. Room opens directly to parking lot, but very convenient access to my truck.

Jessica D, General Manager at BEST WESTERN War Bonnet Inn, responded to this review
Thank you for your review, bjs119! I am glad that you enjoyed your stay with us, and that you found the beds comfortable and the room clean. I'm sorry your experience with our wifi wasn't the greatest - but I am pleased to share that we are in the process of working to upgrade all our internet equipment.

"Mediocre"

3
02/10/2016

The room was clean, but the bed wasn't comfortable and it was noisy. Lots of construction workers staying there and parking was cramped. The whole place could use a facelift. Not the best value. We wouldn't stay again.

Jessica D, General Manager at BEST WESTERN War Bonnet Inn, responded to this review
Thank you for your review, cruffatto! I am sorry that we weren't quite what you were expecting; we are in the middle of making several improvements to our property (we actually just redid our landscaping after you left!), and I think that you would find the improvements to your liking. I do hope that you will reconsider and come see us again if you pass through!

"Stay Away"

2
26/09/2016

This is one of the worse Best Westerns I have stayed at. They are trying to improve; for example they gave me a very nice gift bag on checking in (water, snacks). But the room smell musty / smoky, it was noisy, no shampoo in the bathroom.

Jessica D, General Manager at BEST WESTERN War Bonnet Inn, responded to this review
Thank you for your review! I am so sorry that your stay wasn't up to your - or our - standards! We do encourage guests to let us know if they encounter any problems, as our goal is to exceed your expectations and it certainly sounds like we did not. We are making some changes to our property, and do hope that you will consider giving us another chance in the future.

"Nice Staff, Not So Great Hotel"

2
20/09/2016

Our family of six stayed here two nights in July 2016. It was our only option for our large family in Miles City except for booking two rooms at another hotel. On the plus size, it was great for us to find a place where we could all fit in one room. The room was also large enough with a separate living room area. The staff we encountered were all very nice and friendly. On the down side, the place is run down and needs updating. We had towels for only four despite booking for six, even the second day when I asked for them on our way out in the morning. I finally had to go to the front desk, when asking for towels in the pool area, and ask for them in our room. Maybe guests walk off with toilet paper because there was a half roll with one roll extra on our first day. The second day the extra roll wasn't replaced and, yup, we ran out in the middle of the night. You had to hold the the toilet handle to get it to flush just liquid and a little paper. It plugged once or twice while we were there and my husband had to get a plunger from the front desk to plunge it! The AC in the bed room didn't work except on fan so we had to have someone look at it. The breakfast was mediocre at best, burnt biscuits one morning. The pool was OK. Quite small with ledges in the water along the entire thing so you couldn't swim unless you were in the middle of the pool although it would probably be helpful for young kids to have the ledge. The small parking lot was full both nights, and when we drove by on our return home, with large BNSF trucks. I suspect a contract with BNSF doesn't motivate them to upgrade the hotel. They desperately need to re-stripe the parking lot to make spaces big enough for those large trucks & have some sort of additional parking. The parking lot was a nightmare.

Jessica D, General Manager at BEST WESTERN War Bonnet Inn, responded to this review
Thank you for your candid response - and I am very sorry your stay wasn't as positive as you expected! We are in the middle of some wonderful property improvements, and I sincerely believe you would approve. I hope that you will consider us again on your next trip through town.

"Soups On"

4
19/09/2016

Many motels offer unique items in their lobbies like fresh baked cookies(which War Bonnet offers) but how about two hot and fresh soups? War Bonnet offered a veg. beef and/or a tomato specialty soup AND both were very good. After a long day driving across Eastern Montana or Western North Dakota, especially this time of the year a bowl of hot soup it great.

Jessica D, General Manager at BEST WESTERN War Bonnet Inn, responded to this review
Thank you for your review, Ronald - I am so very glad that you enjoyed the soups we had to offer, and do hope to see you again!

"Want to go back again"

4
17/09/2016

All staff was warm and friendly. You ended up feeling like family. We stayed for two day and each day was great. Breakfast was good. There was a nice variety to choose from for everyone. Each employee we met was friendly and enjoyed meeting us and trying to make sure we had everything we needed. Only issue small parking lot. If one person parked wrong it reflected on everyone else in that row.

Jessica D, General Manager at BEST WESTERN War Bonnet Inn, responded to this review
Thank you for your review, Janie! I'm glad that you had such a good experience, and we do look forward to welcoming you again! It is wonderful to read that all of our staff left such a positive impression with you.

"Room with breakfast"

4
16/09/2016

An older Best Western but it is clean. Larry at the front desk was accommodating. We couldn't get the TV remote to work and he was immediately on it and had it fixed. The shower has great pressure. We didn't have breakfast here but it has scrambled eggs, bacon, waffles, cereal and yogurt. The price was $55 less than the sleep in suites and all we needed was a place to sleep and get on the road the next day. We are BW members so always nice to get a discount.

Jessica D, General Manager at BEST WESTERN War Bonnet Inn, responded to this review
Thank you for your review, lovethecaribbean23! I'm glad that Larry was so very helpful, and will be sure he knows you felt that way! We do look forward to seeing you again.

"Not a place for a business professional to stay"

2
14/09/2016

Loud, internet doesn't work, he really not what the reviews said it would be. Have listened to a diesel truck idle outside for the last half hour or so. I'd say stay at the sleep inn across the street, wish I would have.

"Not fancy, dated - but rooms clean. Soup and Cookies in the afternoon!"

3
11/09/2016

Very nice pool and spa area. Rooms accessed from the outside, but comfortable. We stayed here a year ago and would stay again. They work hard to accommodate you. Easy walk to multiple restaurants. Now my specifics: Hotel Evaluation Criteria MY HOT BUTTONS!!! -Internet connectivity and speed - moderate -Bedside tables on both sides - yes -Readily available electrical plugs for bedside (CPAP) - yes, in lamps (ALL HOTELS should do this!!) -Readily available electrical plugs for desk - yes, in lamp -Fridge and Freezer (ice packs) - yes -Clean bathroom - yes Lobby staff - very friendly Carts available - outside access, didn't check Elevator to upper levels - no Road noise - not noticeable Guest Laundry - not sure Room General -Bed Comfort - ok -Chairs/Couch - desk chair, 2 chairs and table -AC cycling noise, constant fan setting, temperature control - constant fan setting, AC cycling noise minimal -Central or individual AC/Heat - individual -Balcony - no, walk out on lower level, balcony on 2nd level Refigerator/Freezer - yes Microwave - yes Coffee Maker - yes, single cup Internet -Speed - moderate -Ease of connection - good, once you log in, don't have to redo, but will make you accept Bathroom -counter space - moderate, outside bathroom area -tub - small, but clean -shower (shelves, water pressure) - good -shelves for shampoo etc. - on tub -hand rails in tub shower area for stability - yes -overall size - small -outside sink available - yes Breakfast - good Restaurant -onsite - no -within walking distance - yes -within 1 mile driving - yes -delivery available - yes Fitness Center - yes Pool - yes Hot tub - yes

"Nice hotel, older. Rooms are accessed from the outside."

4
04/09/2016

This hotel is nice and clean, but it's old but well maintained. You access your room from the parking lot. We recommend staying here. The staff is pleasant. It's a close to walk to restaurants. There is a decent breakfast, and soup is available in the lobby until 9 pm. Depending on where your room is, the ice machines aren't in convenient locations. There are lots of casinos in the area it seems.

"Road trip to Oregon "

5
30/08/2016

Used TripAdvisor reviews to select yhis motel. My experience supported the good reviews. Checkin was very easy with a very friendly and helpful staff. Room was very clean and current. The bed was very comfortable. Will stop here again on my next trip through the area.

"Rude"

1
28/08/2016

This was once again a very bad mistake in staying at a Best Western. They charge me over 122.00 for a room that was not worth 40.00 The rooms smelled like dog and cat and the rooms was not total cleaned. When we checked in there was a front attendant that look just discussing with big holes in his ears. We was told about having cookies avable to us and when my wife went over to get some the attendant stated that he was not going to making any. It was not close to 900 yet. Then in the morning when we went for breakfast there was about 12 people trying to get some food and they ran out of everything and I was told by the Very big attendant that she did not have time to fix anything and that to bad so sad it was now 900. REALY!!! you charge me 122.00 for very poor room and no food which was to be part of the outrageested price I had to pay. Talk about poor customer services. If I did anything like this in my work PEOPLE DIE!! I am once again seeing that there is nothing Best about Best Western. I get better services at super 8 or motel 6 and these places are dumps. Talk about total running out weekend trip.WOW

"Still a great hotel!"

5
28/08/2016

We have stayed here through the years and have always been pleased. When it was sold I was concerned that they might change and am happy to write that it is still a great place to stay! The evening soup bar is a welcome respite from eating in restaurants day after day! We each took our bowls back to our room and enjoyed them while. Watching tv. Our room was very pleasant, newer furnishings and very clean. Plenty of hot water for showering, many channels to choose from and bright lighting to read by. The Internet connection was fast too. While we didn't use the indoor pool it was being used by many guests. The breakfast selections were good and the coffee freshly brewed and tasty. It's not the newest hotel in town but it is just as nice at an affordable rate!

"Pleasantly surprised "

5
12/08/2016

Stayed here while passing through on a family road trip. We were pleasantly surprised by free soup and cookies when checked in. Room was nice and clean and spacious, pool area was nice and clean. Good location next to multiple stores, restaurants n gas stations in walking distance. Friendly staff. Would definitely stay again.

"fun,fun,fun"

4
09/08/2016

love the motel in Miles City,MT. it was clean, people were very friendly, staff was awesome.the staff helped with maps for directions to where we needed to go.we`ve never been to a city public swimming pool that was pond the kids really enjoyed it.

"8:30"

4
09/08/2016

Very Nice. Great place to stay when traveling west from MN. Alway stay here when we get a late start towards Bozeman Mizz. Breakfast is usually very nice to get you rolling before hitting the road again. Great cup of soup as well before going to our rooms at night. Highly recommended and usually always encounter a very pleasant staff.

"Friendly, efficient and comfortable"

5
22/07/2016

The employees are knowledgeable, friendly and informative. Very good service and comfortable lodging. War Bonnet Inn is close to the interstate as well as crossroads for travelling both south and north. There is variety of breakfast items (bagels, cereals, egg/cheese omelet, sausage, yogurt and fruit. The late afternoon soup offered is good and certainly supplements the dining budget. Close to good restaurants.

Jessica D, General Manager at BEST WESTERN War Bonnet Inn, responded to this review
Thank you, Mark, for your review! I am so pleased you enjoyed your stay with us. Our staff takes great pride in their work, and knowing that you had such a positive experience with us is fantastic. We hope to see you again soon!

"Family Reunion"

3
15/07/2016

We were in from Boise visiting family and was able to stay at Best Western. I booked over the phone for a 2 queen room, but when I checked in, was upgraded! We travel so much and are reward members and because of our status, the front desk graciously upgraded us to a suite, which was perfect as it was my mom and I along with my nephew... Private room with two queen beds, living room with pull out and kitchen table. Our room was very clean and comfortable. -This hotel is pet friendly and free parking, although small. The railroad guys were staying there, so you want to get there early as the parking lot fills up. The breakfast was really well appointed and they offer soup and cookies at night. -The pool was indoors and pretty nice. Enough chairs and tables for multiple families.

Jessica D, General Manager at BEST WESTERN War Bonnet Inn, responded to this review
Thank you so much for your review! We are glad we were able to upgrade you, and appreciate your loyalty. We do hope you'll consider us the next time you're through our area.

"Excellent service"

5
09/07/2016

We arrived late in the evening and the staff person was great. She had a smile and gave us our room quickly. The room was clean and it was a welcome rest after traveling all day. The next day breakfast was very good. We had biscuit and gravy, cheese omelet and sausage. There was yogurt, cereal, breads, muffins, and fruit to choose from. The checkout was simple and quick. We were offered water and snacks to take on our trip out. I would stay here again.

Jessica D, General Manager at BEST WESTERN War Bonnet Inn, responded to this review
Thank you so much for choosing to stay with us here in Miles City! Our staff takes pride in making sure our guests have a wonderful stay, and we are glad that you enjoyed your visit with us. We hope to see you again, if your travels bring you back through our town!

"Very pleasant, small parking lot"

4
09/07/2016

I had a very pleasant stay here. This is an older motor inn U-shaped style hotel. Parking is in the center of the U only, and rather tight for trucks and rigs. I was driving a full size van. If you are pulling a trailer, there is no place to park. The hotel is pet friendly, but the property is limited due to it's design. The only grassy areas are small and along side the side of the hotel. These things may not be priorities for you - in which case, this is a great place to stay. Friendliest desk staff on the planet. Very clean and well maintained.

Jessica D, General Manager at BEST WESTERN War Bonnet Inn, responded to this review
Thank you for the wonderful compliment about our desk staff! We take pride in making sure that our customers have the best experience possible, and are glad that we could leave such a positive impression. We do hope you'll consider us again for any future stays in our area!

"Great staff, clean rooms"

4
05/07/2016

This was an older hotel, the kind where you park by your door. The staff was very friendly, giving one an at home feeling. We felt welcome. The room was well kept and clean. It had everything we needed for a restful night. The breakfast was good and had several choices to start off the day. Checking in and checking out were good experiences with very nice staff members.

Jessica D, General Manager at BEST WESTERN War Bonnet Inn, responded to this review
Thank you, John, for the excellent review! Our staff strives to provide excellent care for our guests, and we are so glad to know that we let you feel at home. Your feedback is greatly appreciated, and we hope that you'll consider us for your futures stays if you find yourself back in Miles City.

"Okay"

4
01/07/2016

For what we paid it wasn't worth it. The number one rated hotel in the area was cheaper than this place and I'm sure it was worth your while. It wasn't as upscale as it came across. Although, the staff was very friendly and the offered a good free breakfast but could offer a little more fruit.

Jessica D, General Manager at BEST WESTERN War Bonnet Inn, responded to this review
Thank you for taking the time to leave us a review! I'm sorry that we didn't meet your expectations, but are very glad to know that you enjoyed our staff and breakfast. We do take every comment seriously and strive to exceed our guest expectations, so you can be sure we will take your feedback into consideration. We do hope you'll consider us again if you're in our area in the future.

"Warm and welcoming"

5
01/07/2016

The staff that checked me in were very professional and pleasant. She explained the amenities in detail. I had requested a first floor room and received it! My bed was comfy, the room clean and the location quiet. the War Bonnet Inn is easy access on and off the interstate. I will definitely stay here again!

Jessica D, General Manager at BEST WESTERN War Bonnet Inn, responded to this review
Thank you, Lisa, for letting us know that we left you with such positive feelings regarding out hotel! Our staff takes a lot of pride in exceeding guest expectations, and knowing that we are able to leave you such a satisfied customer is wonderful to know. Please do consider us again if you are in our area - we would love to have you!

"Relaxation"

4
22/06/2016

Had my grand daughter pool nice clean. Hot tub functional okay, Sauna was also acceptable clean weight room complete cardio good yoga balls TV on to NBA Play-offs over all pleased. Very helpful with local Food/restaurants and services in area excellent

"Over night traveling thru"

3
05/06/2016

Hotel is older but well maintain. Beds & pillows comfortable. Dining options within walking distance. Served cookies & soup till 9pm. Breakfast was disappointing. Ice machine not working this morning when we want some for the cooler. We would probably try the hotel across the street next time. Just because I like to try new places.

"Above and beyond"

5
05/06/2016

The staff was very pleasant and even upgraded our room to a suit and gave us popcorn! Breakfast had a great selection of Omelets, waffles, biscuits/gravy, and fruit! Pool area and rooms seamed clean. The building is a little dated but they do a great job with what they have. They exceeded my expectations.

"Clean Rooms"

3
28/05/2016

It's a clean hotel/motel whatever you want to call it. The doors to the rooms are all exterior doors. No elevator atleast when I was there so be mindful of that. The insulation in the rooms isn't the greatest and I had a room next to the busy main road and could hear a lot of traffic throughout the night and I'm a heavy sleeper so I couldn't imagine someone who is a light sleeper getting any sleep if you get a room too close to the road.

Justin S, General Manager at BEST WESTERN War Bonnet Inn, responded to this review
Thank you for reviewing our property! I do firstly apologize for any noise that may have disturbed your visit. Because we know a good night's sleep is important; we are always willing to switch guests to another room, provide them with complimentary ear plugs, or anything else to ensure a high quality experience. We hope you visit us again soon so we can provide you with a truly exceptional stay in Miles City.

"Updated, but lacking in a few areas"

3
09/05/2016

During our three night stay, our room was not cleaned once. We were compensated with rewards points, however, I do not feel that was adequate. Also, the parking lot is extremely small and tight. Something needs to be done about that situation. The majority of the vehicles were large BNSF vans and oversize pickup trucks taking up multiple spaces. Also, there was no handicapped parking. Besides those two problems, the rooms were updated, the TV channel selection was great, and the beds were comfortable. If the cleaning and parking problems are addressed, we'll definitely stay here again when we're in the Miles City area. If not, there's a brand new Sleep Inn across the street that looked inviting.

Justin S, General Manager at BEST WESTERN War Bonnet Inn, responded to this review
We thank you for staying with us and appreciate your candid review. As we renovate and update our hotel it is great to hear the voice of the customer so that we can make a wonderful place for people to stop and visit during their travels. Any issues are immediately addressed when brought to the front desk staff - a communication error may have lead to the housekeeping experience you described. However, we did try to make up for the issue when it was brought to our attention at check out - please reach out to me if there is anything further I can do to help. Handicap parking is available in our parking lot and additional spaces on the sides of the building on days when we are at capacity. Thank you again for choosing Best Western.

"Pick a different hotel in Miles City"

2
06/05/2016

This hotel needs a complete update. Second poor experience here, Outside of hotel in run down, Wifi did not work, tech support unable to help, power outlets in rooms are minimal and what there was were so worn they would not even hold a plug. This hotel needs serious maintenance and update. I would not recommend.

Justin S, General Manager at BEST WESTERN War Bonnet Inn, responded to this review
We do appreciate having the chance to host you during your Miles City travels. Several plans are in place to have our property completely updated and renovated by the end of 2017, in the mean time we are doing everything we can to provide quality, clean and comfortable stays. I reached out to you via email, please feel free to let me know if there's anything additional I can do for you. Thank you for choosing Best Western!

"Comfy pillows..."

4
02/05/2016

I admit it, I am a pillow snob, but these were pretty good. The room was nice, good, clean and suited our needs. Breakfast was better than average too and the bed was comfy. Price was very good and it's easily accessible from the highway, which helps a lot when you're on a road trip.

Justin S, General Manager at BEST WESTERN War Bonnet Inn, responded to this review
Thank you for the review - many people are particular about pillows and we are glad ours suited your fancy. Just off of exit 138, we are quick and easy to get to when you're needing a break from a long road trip. Many of our guests agree that we have the best free breakfast on Haynes Ave. Please give us a call on your next trip through Miles City, we would love to have you stay with us again.

"Older hotel at a good price"

3
02/05/2016

An older facility in a central and convenient location. Judging by the amount of cars in the parking lot it was very full, but it was still peaceful and quiet. Our room was on the bottom floor and had very squeaky floors which was quite annoying. We had a comfortable king size bed and a decent size room. We discovered lipstick on the backside of one of our pillows on the first morning. When we told the front desk and asked them to completely change our bedding they were apologetic. The free breakfast was very good. There was fruit, yogurt, bagels, muffins, as well as warm sausage rounds, ham and cheese omelettes, waffles and biscuits and gravy. They also offers soup and chili in the evenings and that too was very tasty There was a pool although we didn't use it. Because it was less expensive than some of the other hotels I would stay here again.

Justin S, General Manager at BEST WESTERN War Bonnet Inn, responded to this review
Ms. Sue, it was a pleasure to have you and you are welcome back anytime. Our breakfast variety and evening soup and cookies are available everyday to every guest at the War Bonnet Inn. Please check your email box later today regarding the other items you mentioned. Thank you for reviewing our hotel on Trip Advisor!

"business stay"

4
01/05/2016

everything was fine. aside for the outside of the building looking a bit run down, it was a good stay. the rooms where quiet and all was good. I had to leave before the appointed breakfasts time, but the front desk help stocked the fresh fruit and opened the yogurt case for me. That was very nice, thank you.

Justin S, General Manager at BEST WESTERN War Bonnet Inn, responded to this review
Thank you for taking the time to review our Best Western on Trip Advisor. We are glad you enjoyed your stay and the front desk was able to help find you something to eat before you departed for the day. In just a few months our 1960s property will be getting some work on the outside that reflects the quality rooms on its inside. I hope you choose to stay with us the next time work brings you through Eastern Montana.

"Happy Customers"

4
11/04/2016

Had everything we needed. Staff there was very accommodating. Pool, Jacuzzi, sauna was just what my family needed. A weekend escape. My friends daughter got a hair brush stuck in her hair, she has long beautiful hair we were panicking for a few minutes thinking that she would have to go the weekend with a hair brush in her hair. We figured out a solution but didn't have what we needed. We called the front desk for a pair of scissors. They had a pair and offered them to us. We managed to get the hair brush out of her hair with cutting her hair off. We did however destroyed a brush in the process of keeping her beautiful long locks. Thank you Best Western.

"Miles City stay"

4
04/04/2016

I was very pleased with the reception of the staff upon arrival. Very good employees know how to work with customers. Breakfast was very good for hotels and decent variety. Parking was tough for trucks in area, but worked out ok. Many casinos and things to do or eat in close proximity. I would stay again.

"What a find"

5
27/03/2016

I found the Best Western on the internet and they were running a special at a great price. This is a class place that I would stay at agin. I arrived and was greeted by very pleasant staff who pulled my reservation and had me headed to my room in less then 10 min. There were allot of families staying there on the upper floor and kids running back and forth made a ton of noise one call to the front dest and it was quite the rest of the night. The room I had (#118) was very clean and comfortable with fast secure internet, three different types of coffee in the room and a king bed with extra pillows. There was a microwave and fridge and a bottle of complimentary water. They had soup in the lobby at night and breakfast in the morning I did not try either. This room was very clean I'm saying that for a second time because it is important The one down side for me is I drive a F350 1ton pickup truck so the choice of parking was limited without infringing on other guests parking. I highly recommend this hotel if you are traveling thru Miles City MT

"Great Room"

5
18/03/2016

Great room and wonderful breakfast. Check in was fast and easy and the staff was great. the room was very clean as was the bathroom was wonderful to take a bath in. We were offered soup for dinner which was wonderful.

"Great stay"

5
13/03/2016

Very nice staff and hotel. Will definitely stay again when passing through this area. Room was very clean and staff very helpful and friendly. With in walking distance to The Black Iron Grill which the staff recommended. Great suggestion.

"Little Extras"

4
07/03/2016

Passing through for one night. Welcoming receptionist, nice furnished room with comfortable beds. Good sized pool. Breakfast was well presented and adequate. Little extras were the two varieties of hot soup available until 9pm, all day coffee and cookies, plus two complimentary bottle of water in the room. Would stay there again.

"Not bad"

3
29/02/2016

Miles City if a regular stop on our way west. This is our first stay at the War Bonnet. The staff was friendly, the bed was comfortable, the room was clean and updated. The breakfast was similar to other motels in this level - good. The price might be considered a little high, even with a coupon. Many motels in this area should provide better competition in this stop.

Justin S, General Manager at BEST WESTERN War Bonnet Inn, responded to this review
Thank you for choosing to stay with us during your recent trip! I hope that the friendly staff, good breakfast, and clean & comfortable rooms will have you staying with us during your next trek through the area. We always make sure we deliver the best hotel stay we can during every visit - because we care.

"Would never recommend"

1
20/02/2016

Older motel that needed major upgrades years ago. The floors on ground level creaked. The bedding was newer but the king bed was uncomfortable. The room heater was louder than the pickup running outside the window. Furnishings were old and scratched up. The floors above from the second floor creaked even more, I heard every step from the family above, until midnight and again at 5am when they get up to go. Also, you would have to go outside to get to pool or hot tub, even with a change room, it could get very uncomfortable fast in the winter. The front desk staff was good and concerned about our poor experience, but offered nothing but a "sorry."

Justin S, General Manager at BEST WESTERN War Bonnet Inn, responded to this review
Thank you for choosing us as your Miles City stop during your trip. We are devastated by the items mentioned in your review that led to such a bad experience, as they are not typical at our hotel. When notified of issues, the staff works very hard to resolve them to make our guests happy because we care that every visitor receives the same high quality experience. We appreciate your feedback that will help guide as we do renovations to our property!

"Pricy but pleasant"

4
06/02/2016

For a solo traveler passing through and not staying to enjoy any of the amenities, this Best Western is honestly a little pricy. BUT, my room was very clean (not always the case at lower priced places in the region), the service was super friendly and personable. I was impressed in that regard. I had an upper level room that was very quiet too. Only one minor issue. The single-serve decaf coffee pod did not fit the coffeepot in my room and caused it to overflow. Not a real big deal and, had I planned to stay longer, I know I could have asked front desk staff for help and they would have been responsive. I share the superficial issues only to explain why the hotel got a 4 and not a perfect 5. Really, would definitely recommend.

Justin S, Manager at BEST WESTERN War Bonnet Inn, responded to this review
What an honest and great review! It's always our mission to make sure our guests receive a 5 out of 5 stay when they visit with us. We will look into this issue with the coffee pod, so no one has to experience something similar to detract from an otherwise perfect stay. Thank you for choosing to stay with War Bonnet Inn while traveling Eastern Montana.

"Comfort on the road"

4
01/01/2016

A nice place to take your boots off after a long days ride. They offered complimentary soup and stew in the lobby in the evening which helps warm the soul while traveling Montana in December. Overall welcoming staff will help make your stay comfy.

Justin S, General Manager at BEST WESTERN War Bonnet Inn, responded to this review
Thank you for being our first review in 2016: You can always except a welcoming staff and great meals at the Best Western War Bonnet Inn. Have a great New Year!

"Nice stopover location"

4
15/11/2015

This hotel was clean and comfortable with all the amenities we were looking for. There was a fridge, which we wanted to place our cooler items into to keep from spoiling during our trip through a few states. We enjoyed the location, as we walked across the street for supper and stopped at a couple of the many casinos a short walk away. Price was reasonable and the breakfast was adequate. Though this was located on a busy street, we didn't notice any noise when sleeping.

Justin S, General Manager at BEST WESTERN War Bonnet Inn, responded to this review
We are very pleased you had a great stay while visiting us on your trip. The number of activities surrounding the hotel allows plenty to do while you take a break from the road. Thank you for staying with us and providing a review on TripAdvisor!

"Older hotel but clean and comfortable"

4
08/11/2015

Despite it's location close to the street, there was very little noise inside. The room was clean with a comfortable easy chair and footstool, table, luggage rack, refrigerator w/small freezer, microwave and the usual hair dryer and coffee pot, flat screen TV. They supplied special towels that they said were to use for cleaning windows, your face, etc. Their two faucet shower (while not up to current code) was easier to control water flow and temperature. There are several small casinos next door and across the street. There were some fellows staying there while working north of town and they recommended the Black Iron Skillet for a good meal with several TV's which we wanted as the NLCS was on. Breakfast in the morning was more than adequate with ham, little oval shaped egg omelets, and the usual fare.

Justin S, General Manager at BEST WESTERN War Bonnet Inn, responded to this review
We are honored by your thorough review of our property, including everything in the room and around the War Bonnet Inn. With Casinos and restaurants and shops galore, there is always something to do close to the hotel. We appreciate the honest review and thank you for staying with Best Western!

"Good place if you're in Miles City"

2
30/10/2015

This is a small town and the motel reflects this. The lobby is small, but neat and the front desk staff are very friendly. The hotel is fairly clean, but there was mold in the bathroom grout and the carpets were dirty and we were glad for our flip-flops. There was some road noise, but did not hear other guests except their plumbing. Check the room before registering: our first smelled foul, but they gladly gave us another. The hotel grounds are also sadly lacking in anything green.

Justin S, General Manager at BEST WESTERN War Bonnet Inn, responded to this review
Thank you for your response to your visit. Room cleanliness is very important to our staff and so is the quality of each guest visit. I wish there was more we could have done while you stayed with us to provide you with a perfect experience. We appreciate your business and for choosing to stay with us during your travels.

"Surprisingly great stay."

5
25/10/2015

I was a little skeptical about this hotel after reading some reviews about it being outdated but I was pleasantly surprised. For $92 total on a Saturday night, this hotel was a great find. They offer free soup and cookies in the evening and a hot breakfast in a clean environment. The hotel looks outdated from the outside but inside the rooms are updated, clean and very comfortable. I would gladly stay here again. The only downside was the street noises but I imagine the guests at the double priced Sleep Inn across the street heard it too.

Justin S, General Manager at BEST WESTERN War Bonnet Inn, responded to this review
We are glad you found us! To add to a great experience of comfortable rooms, good food, and a warm staff we will be renovating the hotel so the outside matches what is inside. I hope the next time you are stopping through Miles City you will check us out again to see our continuing property improvements. Thank you for your wonderful review!

"A comfortable stop on my trip"

4
21/10/2015

This hotel was okay - not the best of the Best Westerns I have stayed at, but okay. The breakfast was the usual, and as usual the only fresh fruit we had was the choice of an apple or an orange. There are so many to choose from but I guess no one wants to offer anything else. The bed was very high off the floor - I had to literally jump to get into it, as I am only 5'1" tall. Neither the bathtub nor the sink drained properly.

"Nice Hotel"

4
21/10/2015

The hotel is older but it is clean and the staff were very friendly. We arrived late after travelling for many hours and they were friendly and quick to get us into a room. They kept the pool open an extra half hour so our daughter could swim, which was a huge bonus to an 11 year old.

"Modern conviences Old furnishings"

4
18/10/2015

It was nice but for the money the carpet, door, and other fixtures are very out of date. The room appeared to be clean and the TV etc are state of the art. Did not have any problems with the WiFi. They do have soup available for an evening meal, nice touch.

"Accessibility Issue"

3
14/10/2015

Hotel does not have obvious access to the front office for a person in a wheelchair. There is a way but we needed to ask. Should be signage until they build the ramp they said they were going to do. Wheelchair accessible room worked for me in my manual wheelchair. Room would be tight for a larger power chair.

"Nice Hotel"

4
06/10/2015

This is a nice clean comfortable hotel.The staff were courteous and the free soup and cookies were something I have never experienced before.The only disappointment was the Breakfast which was very ordinary at best.I would still recommend this Hotel

"Miles City -- or Mini-Vegas?"

4
29/09/2015

The free soup in the lobby was a nice touch, something we've never experienced before. Traveling with three friends on a cross-country motorcycle trip, we found this to be one of the best values in Miles City. Lots of "casinos" in town, mostly just electronic slot machines to waste your time and money in.

"Nice Motel"

5
26/09/2015

We very much enjoyed our stay at Miles City. The room was clean the bed was very comfortable and the staff was excellent. Breakfast was very good and we would recommend this motel to anyone going through Miles City.

"BEST of the Best"

5
24/09/2015

This property provided us with an extremely enjoyable stay, the beds were excellent, the décor and cleanliness excellent. the food outstanding, our BEST stay at a Best Western. If we are ever in this neck of the woods again, we will definitely stay at this Best Western.

Justin S, Manager at BEST WESTERN War Bonnet Inn, responded to this review
We are honored by your title of "Best of the Best." The entire staff here at the War Bonnet Inn does their individual best everyday to provide our guests with the best in quality, comfort, and cleanliness. Thank you for taking the time to review our property and we're excited to see you again when you come back to visit Miles City.

"Quick stop while traveling through Miles City to South Dakota"

4
21/09/2015

Convenient and upgraded park at the door hotel. Reservation staff was extremely nice and accommodating. Hotel has a small pool (good for kids) and nice workout room on 2nd level. Kind of nice (although didn't try) was hot soup - complimentary until 9 pm. Like having brewed coffee available in the lobby. Breakfast was ok - plenty of yogurt/cereal and fresh fruit - didn't try the hot items. Room was comfortable and very clean. Green Bay beat Seattle, so that was a bonus. Only downside to the night stay was the evening meal - walked across the street (recommended by hotel) and meal was pretty lousy. Great access to the interstate and plenty of restaurants (we just chose the wrong one).

Justin S, Manager at BEST WESTERN War Bonnet Inn, responded to this review
I am very happy you had an enjoyable stay and that Green Bay was victorious. It is always defeating to have a bad meal, but I hope the other features at the hotel and in the area made up for the experience. Thank you for such a glowing and thorough review!