SureStay Hotel by Best Western Marienville, Marienville

Only 3 employees working 8-hour shifts and 7-days-a-week handling rooms, laundry, breakfast area and front desk. No maintenance person at all -- and numerous areas clearly show it! A walk around the motel will show that no one picks up trash. This motel has to spend some money by hiring more staff and a knowledgeable maintenance person before it falls into total disrepair. I'll stay at the ma & pa hotel down the road next time.

Hari Patel, Owner at SureStay Hotel By Best Western Marienville, responded to this review
We apologize that we did not meet expectations. We will strive to do better and hope that you will reconsider us when to pass through again.

This was a nice clean hotel. It seemed fairly quiet also. Breakfast was a little light but most hotels are doing that with the virus. We stayed in a double queen room that had a counter with sink and fridge and cabinets between the beds. It was a very nice design.

We had a clean room on the second floor, no complaints. The staff was friendly and well deserving of a tip for how hard working they are and under staffed. The hotel was at capacity. We wanted to take advantage of the fire ring out back but it rained.

I felt safe. My room was clean and looked to be updated with new carpeting and furnishings. There's a nice area out back with picnic tables and a fire ring. The woman who helped me to check in is working triple duty and seems to be there around the clock working the desk, breakfast and housekeeping while I saw someone who looked to be a manager smoking outside. The bathroom was clean and well supplied, but the water pressure in the shower was low. I gave a mediocre score because the walls aren't sound proof. I heard my neighbor snoring, noise from the parking lot and from the rooms around and above me, including a barking dog. It was a long night. I don't think I'll be back, despite the positive points.

Room was very clean along with the bathroom. Non-smoking room smelled like cigarettes! Still smelled aftee.spraying Lysol and having window open most of the night! Reported as soon as we arrived, never offered another room. We were told to make sure we told the morning desk on checkout so we didn't get charged an extra cleaning fee! Coffee pot did not work.

The hotel was clean and the bed was comfortable. They have a list of places available for dinner. The internet worked well. The breakfast was a grab and go type set up. The had hard boiled eggs and yogurt in addition to muffins, granola bars and apples.

It is the only place near Marienville. I stay in a lot of places, and this was by far the worst. Tiny room, lots of noise, no trash can, not enough blankets, weak water pressure and funny smell. However, the next closest place is 30 minutes away. So, it's this place or your car.

My son and I visited recently and the hotel was very clean the staff was nice and everything worked. We were close to Cooks forest and oth.er activities like canoe rental. There was a nice side door which led to the parking lot

A great place to stay when you are looking to enjoy Allegheny Forest, Cooks Forest and Kinzu Bridge. The hotel is clean and updated. We stayed with our dogs with no issues and there is plenty of space to walk them.

This premium hotel was tucked away among townships and was a welcome need for comfort, internet and quality amenities. The hotel was clean, well equipped and the staff went above and beyond to make our stay comfortable while dealing with the guidelines of Covid 19. Right in down town in Marienville. The singe queen room with sofa, microwave and fridge made our 4 day stay comfortable. Will stay again when we are back in the area. The bed slept like a dream and the AC worked great.