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Best Western Premier Airport/Expo Center Hotel, Louisville

4110 Dixie Highway, 40216-3812, Louisville, United States - Siehe auf einer Karte
Best Western Premier Airport/Expo Center Hotel - Außenansicht Das Best Western Premier Airport/Expo Center Hotel ist ideal in Louisville Stadtzentrum zu finden. Erleben Sie ein schöner Aufenthalt in der Nähe von alle Sehenswurdigkeiten. Bestpreisgarantie und exklusive Angebote.

Das Best Western Premier Airport/Expo Center Hotel liegt abseits der I-264 und 5 km vom internationalen Flughafen von Louisville (SDF) entfernt, was Aufenthalte hier zum Vergnügen für Urlauber und Geschäftsreisende mit dem Ziel Louisville macht. Wir bieten unseren Gästen erstklassige Möglichkeiten, das Beste der Stadt zu genießen. Günstig gelegen, nur wenige Minuten von Churchill Downs, Kentucky Derby Museum, Stadtzentrum, 4th Street Live und Kentucky International Convention Center. Von der lebhaften Innenstadt mit der neuen KFC Yum! Arena bis zum Kentucky Derby in historischen Churchill Downs, gibt es für Urlaubsgäste viel zu erleben. Alle 169 Gästezimmer wurden komplett renoviert und gemäß neuen Standards modernisiert. Von den Betten mit dreilagiger Bettwäsche und extra gepolsterter Auflage für mehr Komfort bis zu kostenlosem Wi-Fi-Zugang und Kabelfernsehen mit erstklassigen Sendern wie HBO® und CNN® werden Sie sich bei uns wie zu Hause fühlen. Alle Gästezimmer sind ausgestattet mit 50"-Flachbildfernseher, Mikrowelle, Kaffeemaschine und Minikühlschrank. Unser erfahrenes und engagiertes Vertriebs-/Catering-Personal steht Ihnen bei der Planung von kleinen Geschäftstreffen und Banketten für 150 Gäste mit Rat und Tat zur Seite. Neben vollem Serviceangebot in der Nähe des Flughafens Louisville bieten wir mehr als Sie erwarten. Zu unseren Vorzügen zählen kostenloses High-Speed-Internet, drahtloses Internet (Wi-Fi), Innenpool und Fitnessstudio mit moderner Ausstattung.

Best Western Premier

Airport/Expo Center Hotel

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Vorteile des Hotels

  • Hallenbad
    Hallenbad
  • Kostenloses Flughafen-Shuttle
    Kostenloses Flughafen-Shuttle
  • Klimaanlage
    Klimaanlage
  • Bar-Lounge
    Bar-Lounge
  • Kostenlose Parkplätze
    Kostenlose Parkplätze
  • 24 Stunden Rezeption 24
    24 Stunden Rezeption 24
  • Safe
    Safe
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Bewertung unserer Kunden

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Gebildet aus de 16 Gästebewertungen
ABGEGEBENE BEWERTUNG
Ausgezeichnet
10
Sehr gut
2
Befriedigend
1
Mangelhaft
2
Ungenügend
1
MEINUNGEN ANSEHEN
Alleinreisende Alleinreisende
2
Familie Familie
6
Geschäfts-<br>reisende Geschäfts-
reisende
3
Paare Paare
4
Reisen mit Freunden Reisen mit Freunden
1
ZUSAMMENFASSUNG DER BEWERTUNGEN
Sauberkeit
Lage
Zimmer
Service
Schlafqualität
Preis-Leistungs-Verhältnis

"Don't be scared. It's a GREAT hotel."

5
User 03/08/2019

As others have posted, this hotel is in a not-so-nice area, but don't be scared. It is a great hotel. The service was top-notch, the room was both recently renovated and absolutely immaculate, and I felt very safe here once I was indoors. ;-) I picked it because it was close to Churchill Downs where I had a meeting at zero-dark-thirty the next morning. It's about 3 minutes from there and an easy drive on surface roads. I have to say the front desk staff were tremendously helpful, warm and welcoming. I'm coming off a previous bad experience with a Best Western and this hotel completely redeemed their entire brand as far as I'm concerned. I nearly bailed on this reservation in favor of the five-star Brown's Hotel, which was LESS expensive on my travel date, but decided in favor of convenience given my time limitations. Great stay, would stay here again. Many thanks!

Nanette D, Front Office Manager at Best Western Premier Airport/Expo Center Hotel, responded to this review
Dear Guest, Thank you for taking the time to write a review about your stay at our hotel. Our staff was awfully happy when I read your comments to them. Our hotel strive for excellent customer service and I am glad we were able to provide great service to you. We hope to see you again soon.

"Stellar"

5
TRomney63, Mesa, Arizona 02/08/2019

This was a great place to stay! The staff was friendly and accommodating. The room was updated, clean and cool~ It was a wonderful place to stay and I cannot say enough nice things about the front desk staff, housekeeping and the shuttle driver. Wonderful experience!

Nanette D, Front Office Manager at Best Western Premier Airport/Expo Center Hotel, responded to this review
Dear Ms. Romney, It was such a pleasure having you as guest at our hotel . Our staff was so thrilled when I shared your awesome comments with them. We look forward to welcoming you back in the near future. Sincerely,

"Nice stay"

5
User 17/07/2019

I will stay at this hotel again. All of the staff were very friendly. The hotel has been updated and is very clean and comfortable. Easy access to the expressway. Good breakfast. The pool was also nice.

Nanette D, Front Office Manager at Best Western Premier Airport/Expo Center Hotel, responded to this review
Hi Cathy, Thank you for an awesome review. We are looking forward to welcoming you back in the near future. Sincerely, Nanette Front Office Manager

"Good night stay"

4
User 09/07/2019

Had no idea about the Louisville area and when we arrived it looked a little shady but we ended up having a good night sleep here. Annoying that they wanted to charge $40 to check in 30 minutes early though. Literally was ONE car in the parking lot so there was no reason we couldn't check in as no one was there. We checked into our room to find a maintenance worker fixing something so had to go back down to the front desk to get a new room. She was apologetic and got us a new room right away. The pool area was good and the place seems brand new.

"Hotel stay"

2
User 09/07/2019

Over priced. Breakfast was fair. Breakfast staff was arguing in front of guests. Had to change rooms in the middle of the night because our shower didn't work. One person at the front desk at all times and long waits.

"WEDDING ANNIVERSARY 60TH YEAR"

5
User 07/07/2019

Mr. Curtis Patterson and Mareo did an outstanding job in making sure that my parents wedding anniversary celebration was a success. Curtis and Mareo went the extra mile to ensure that our accommodations were in tact and that the celebration went well. The room was clean, the set up was was nice, bathroom was clean and nice.

"Frustrating customer service"

2
MeganS1072, Canton, Ohio 05/07/2019

We were asked to move rooms 2 times within 24 hours of our stay because of plumbing issues (toilet breaking and another pipe leaking into the room below) and no measures were taken to improve our experience because of this. We actually ended up in a smaller room than when we started and they didn't even attempt to make things right. On top of this, we had issues with our key cards and weren't able to get into our rooms twice. When I said something about this we had a cleaning employee give us a snarky response about having our card near our phones and that was the reason that BOTH of our key cards didn't work, which makes no logical sense. All in all, the fact that we were trying to be very understanding and nothing was done to make the situation right felt very wrong and i'm very unlikely to return to a Best Western if that is how things are handled.

"Great staff!"

1
D233BQcarlm, Waukesha, Wisconsin 01/07/2019

Enjoy our 2 night stay very much. All the staff were great to work with. The place was being renovated and had one elevator down. The unexpected fire alarm (because of a renovation issue) turned out to be a blessing - we spent the day at Churchill Downs.

"Pleasantly surprised"

5
2MyCents, Charleston, West Virginia 25/06/2019

Had an unscheduled stay in Louisville and all the downtown hotels were booked, due to a convention. Called the Best Western Premier and they were able to get me, and 6 others that were in my group, a room. The hotel is in very good shape/modernized, as it has just re-opened after switching from a Holiday Inn to a BWP. There are still a few finishing touches being applied to the exterior to finish up the remodel, but they are open for business and eager to make this place the best! From the moment we walked in the door, the staff was super friendly and knowledgeable. There is a bar in the lobby and a hot breakfast area too. The indoor pool is spacious and the gym has the standard cardio equipment, plus a rack of free weights. The room was very clean and comfy, with a giant TV for my viewing pleasure. The WiFi was free and fast as well. All in all, this Best Western location has certainly raised the standard for others to try and compete against.

"Best Breakfast"

5
User 21/06/2019

The best breakfast buffet. I was impressed with the overall look of the hotel. Beautiful remodeling ! Staff very friendly and accommodating -no matter the hour of day or night. Very good experience and we definitely stay again.

MeganKNuckles, Guest Relations Manager at Best Western Premier Airport/Expo Center Hotel, responded to this review
Hi Curiosity, Thank you for sharing your experience with us. I will be sure to share your great feedback with the team. Thank you

"Fresh Paint"

5
User 12/06/2019

This Hotel is all redone and very Nice. We checked in and were given several great options for Local (walking Distance) BBQ Joints. Staff was super friendly, and helpful and we did a late breakfast and the personnel was very responsive in making sure we were fed. Only two complaints too much Chlorine in the pool, and as all Hotels poor door layout for bathroom!! lol

Megan K, Manager at Best Western Premier Airport/Expo Center Hotel, responded to this review
Hi Wanderer, Thank you for sharing your experience with our hotel. Our Staff thanks you for your review. We hope that you return to The Best Western Premier Airport/Expo Center hotel in the future. Thank you

"My Stay at the Preimer"

4
Camper10203827721, Chicago, Illinois 10/06/2019

The Preimer was all that I wanted in an hotel, perfectly located, service was Excellent, I was upgrading to a Single king sized room, I join the Best Western hotel club in which I earn snacks and two beverages, I was truly impressed with the cleanliness of my room.

"Last minute and awesome!!!"

5
ceejay65019, Smyrna, Tennessee 09/06/2019

The staff were very nice. Location was great. If ever in the area again and need a place to stay this would be our number one choice. The room was awesome. The parking was great even on a rain day. Appears to be a new hotel.

"Worth Every Dollar"

5
Paradise09871121387, Miami Gardens, Florida 05/06/2019

I booked this hotel based solely on its location and reviews. It appears new as there was exterior construction happening in the parking lot. Every other higher star hotel we considered charged for parking which was not something I'm willing to pay for as a conscious consumer.

"Great Environment!!"

5
User 28/05/2019

My stay was perfect and will be coming to this hotel again. The service was excellent even down to the staff speaking to you as you were either staying or leaving the hotel. The rooms were very spacious and comfortable!!!

"Overall it's okay"

3
LoveTravelAC1638, Chicago, Illinois 27/05/2019

There's construction going on outside the building.The room was clean and comfortable, but the toilet was leaking, making the sound all night long. Another complaint was the staff wasn't friendly/professional. We arrived to the hotel before 4pm, being a Diamond member, I tried to check in earlier (we had kids and elderly people). I have stayed in so many BW, they always allow me to check in 1 or 2 hours earlier, but not this time. The staff told me that I had to pay $30 for earlier check in or I had to come back later. So we left and returned at 4pm. I wished she could have said it in a better way.

"Room for Improvement"

3
davidbQ7226FM, Fort Wayne, Indiana 24/10/2017

Room was clean but outdated and tired. Picture frames and furniture chipped up bad, hole in darkening blinds, drywall patching... Staff was nice and had a good breakfast. Hotel is currently under renovation and expect the renovation to resolve the above issues. Not worst but not the best area of town... easy access off interstate.

Megan H, Manager at Best Western Premier Airport/Expo Center Hotel, responded to this review
Dear Mr. Dave B, Thank you for your review of our property. We appreciate you taking the time, and apologize for the decor of your room. The renovation will most definitely take care of those issues. We hope you will come back in mid 2018 and check out our finished product. Thank you, Megan H

"Clean & comfortable"

4
Family326, Wethersfield, Connecticut 21/10/2017

We came to Louisville for a show at the expo center. This hotel was easy to get to and offered a nice continental breakfast and fresh coffee in the lobby. We used a popular ride share service and it was easy to get back and forth to the expo center. The hotel was clean and very comfortable. It's obviously going through some renovation but that didn't inconvenience us at all. The staff was super friendly and tried hard to accommodate us. The area didn't seem great, but we didn't plan to walk outside so it was fine with us. Would stay there again.

Megan H, Manager at Best Western Premier Airport/Expo Center Hotel, responded to this review
Thank you for taking the time to review us, we are happy you enjoyed your stay, and hope you will come back and see us next time your in the Louisville area. Thank you, Megan H

"Saved us!"

4
tincolandscape, Tuscaloosa, Alabama 19/10/2017

We Had booked days inn (arthur street ) only to discover it was a DUMP! We got our $ back and finally found a room here. Great front desk staff! Clean room and great bed! Under renovation but a comfortable stay regardless.

Megan H, Manager at Best Western Premier Airport/Expo Center Hotel, responded to this review
Thank you for taking the time to review our property, we are so glad we were able to help in your time of need. Please come back and see us should you ever find yourself in the Louisville area again. Thank you, Megan H

"Pleasantly Surprised"

4
User 15/10/2017

I booked this hotel through Travelocity and was impressed with what I saw. The room was nice and clean and the continental breakfast was pretty good as well. The hotel staff was kind and respectful and patient. I would recommend this hotel to anyone traveling to the area. Thanks.

Megan H, Manager at Best Western Premier Airport/Expo Center Hotel, responded to this review
Dear Jamelon, Thank you for providing us with your feedback. We are thrilled to hear you enjoyed your stay with us, and we hope you will come back and stay with us should you ever find yourself in the Louisville area again. Thanks again, Megan H

"THIS HOTEL IS PATHETIC"

1
erisbyrdjj, Louisville, Kentucky 05/10/2017

THIS HOTEL IS PATHETIC that's the best way to describe it. Everyone is unprofessional from the front desk staff to the manager. I did a block for an event and it has been nothing but issues. I have sat of the phone personally with numerous people trying to book in the block. I have heard with my own ears "we don't have a block in that name" or "we cant find it" then the manager had the nerve to call me telling me we didn't have a enough when I know for a fact it wasn't true. I told people to start calling today to confirm reservations just because of all the trouble we have and HERE WE GO again. Event is this weekend and I have at 10:00 in the morning heard them tell 3 different people they cant find there reservation. I don't know who does there hiring or what the issue is but these people need some help, some organization, a clue to what is going on. Especially when people are spending their money. This post isn't to bash because I am a business owner but this place is horrible. An professionalism goes a LONG way!

Myika L, Front Office Manager at Best Western Premier Airport/Expo Center Hotel, responded to this review
Thank you for your survey. We are very sorry you did not enjoy your stay with us, we will work with the staff to fix the issues you experienced. Kind regards, Myika. L

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