SureStay Plus Hotel by Best Western Nashville Southeast, La Vergne

This hotel is just far enough outside of Nashville to not pay Nashville prices but close enough to get anywhere you need to go quickly. Clean hotel, friendly staff, and close to shopping and food. Would definitely stay here again.

Tina M, Guest Relations Manager at SureStay Plus Hotel by Best Western Nashville Southeast, responded to this review
Hello DayTrip36651198648, Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! We are happy to hear that you found our location to be so convenient while staying with us near at the restaurants , stores and that you enjoyed our staffs hospitality that we strive to show to each guest, during every stay. We look forward to serving you again here at the SureStay Plus Hotel by Best Western Nashville Southeast !

Nashville motel prices are out of sight, so this was a relatively good deal. The beds were excellent. The outside lighting was pretty bad. Spotlights shine up from the ground, illuminating the edges of the blackout blinds in the rooms. We had to switch rooms for this reason. The front desk staff was exceedingly helpful and friendly about this, and found us a dark and quiet room in the back. I would be afraid to use the end door, though, as the lighting there is not so good. Remember, Best Western did not design this motel. Still, in terms of amenities, it is a Best Western, which is a chain we like. If the price is right, we would stay again.

Tina M, Guest Relations Manager at SureStay Plus Hotel by Best Western Nashville Southeast, responded to this review
ROBERT C, Greetings from SureStay Plus Hotel by Best Western Nashville Southeast Hotel. I am happy to learn that you enjoyed the value and we were able to provide a comfortable experience. We look forward to welcoming you back during your next stay in the area.

Last minute business travel landed me in the Nashville area and needed a place to stay for 3 nights. I normally bypass budget hotel/motels but needed something quick and affordable. Found this hotel on trip adviser and noticed its reviews were higher than some of the places I was about to spend double per night for and thought I would try it and if it was horrible, would find somewhere to stay the last two nights. Keeping in mind this is definitely a budget hotel, it is worth the chance. My room was clean at check in and maid service did a great job during my 3 day stay. Beds are comfortable, rooms are definitely dated as is the building. Front desk personnel were very professional and nice.

Tina M, Guest Relations Manager at SureStay Plus Hotel by Best Western Nashville Southeast, responded to this review
Jasperdawgfan, Greetings from SureStay Plus Hotel by Best Western Nashville Southeast I am happy to learn that you enjoyed the value and we were able to provide a clean. comfortable experience. Thank you for taking the time to share this positive experience with our management, staff, and future guests. We look forward to serving you again!

The breakfast was excellent, the rooms were clean and the staff was very nice. I recommend this hotel. They have a fast internet connection. I like the good selection on their breakfast menu. The rooms were very nice.

Tina M, Guest Relations Manager at SureStay Plus Hotel by Best Western Nashville Southeast, responded to this review
Hi Mario L, On behalf of my entire team of SureStay Plus Hotel by Best Western Nashville Southeast, we would like to thank you for your wonderful review and for noticing our recent updates that we have made to our hotel. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We can't wait to give you another five star experience! Have a great day ahead from general manager of SureStay Plus Hotel by Best Western Nashville Southeast.

The motel was in good shape with clean big rooms. There was not any elevators, but the clerk accomadated us on the first floor. There was breakfast, but it was small with eggs, sasuage and gravy but the eggs and gravy were not that great. There was no cold box with yogurt or mixed fruit. This was suppose to be a plus resort.

Tina M, Guest Relations Manager at SureStay Plus Hotel by Best Western Nashville Southeast, responded to this review
stevecD6589BU, Thank you for letting us know how impressed you were with our services and amenities. Our primary aim is to give you a comfortable and accommodating experience, and we are very pleased to hear of our success in this ambition. We look forward to welcoming you back during your next stay in the area. Have a great day ahead from general manager of SureStay Plus Hotel by Best Western Nashville Southeast.

This location was located very close to several restaurants and access was very easy. The front desk staff was very friendly and acknowledged my diamond select status. The room was clean and bed was very comfortable.

Tina M, Guest Relations Manager at SureStay Plus Hotel by Best Western Nashville Southeast, responded to this review
Alan C, Greetings from SureStay Plus Hotel by Best Western Nashville Southeast Hotel. I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. Thank you for your kind comments and we look forward to your next visit!

We came for a spring break trip with the family. The staff is super friendly and helpful. The rooms are clean and very well maintained. The location is not very far from Nashville but yet far enough away to not cost a mint like the Nashville hotel prices. I've stayed in more upscale hotels for twice or three times the cost but for the price, this is totally worth it. The breakfast isn't the fanciest but it's clean and well stocked with cereal, biscuits, eggs, oatmeal, sausage, gravy, pastries, coffee/oj, etc.

Nerissa M, Guest Relations Manager at SureStay Plus Hotel by Best Western Nashville Southeast, responded to this review
Elenimoo, Thank you so much for your kind remarks to our breakfast, rooms cleanliness and staff hospitality. We are all pleased to learn we were able to make you feel comfortable and that our services and accommodations lived up to your expectations. We look forward to serving you again and giving you another five star experience.

The whole city of Nashville was sold out on Friday and I didnt havd a reservation. I took this hotel exot because it had a Waffle Housd and I was starving. Walked over to this hotel and was told that they were completely booked. But the desk clerk was kind enough to ask for my cell # and said if they had a cancellation that he would call me. Half way into my diinner he called and I ended up staying. Nice clean hotel and a good rate considering no reservation. I forgot the desk clerks name bit I will call the manager to compliment his customer service.

Nerissa M, Guest Relations Manager at SureStay Plus Hotel by Best Western Nashville Southeast, responded to this review
Greetings from SureStay Plus Hotel by Best Western Nashville Southeast Hotel. Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! It is always rewarding for us to read such positive reviews regarding staff hospitality. It was a pleasure serving you and we hope to see you again on your next visit to Nashville .

The location of this hotel was great, and the price was fair compared to others in the area. The lobby was very nice and check in was easy. However, was very surprised the hotel did not have an elevator. It was not fun trudging suitcases up the stairs after a long day of travel. Our bedsheets were stained and the AC unit was incredibly loud. I did not ask for another room because I knew the hotel was full. The bathroom was recently updated. Breakfast was pretty standard. I would not choose to stay here again.

Nerissa M, Guest Relations Manager at SureStay Plus Hotel by Best Western Nashville Southeast, responded to this review
kjbonilla27, Thank you for taking the time to rate our hotel and to explain your experience. I am sorry to hear about the difficulties that you experienced with due to the AC, bedsheets and the lack of elevator, It is though great to hear of how you enjoyed the value and the convenient location of our hotel! Your opinion is extremely helpful in our ambition to continuously improve upon the guest experience and I hope you'll return to see how we grow and evolve.

I slept very comfortable at this hotel. Where do I start ?? Nice beds, great hot Southern breakfast, friendly staff, and best of all a ton of food choices in walking distance. I have no idea when I will be back but I will stay here.

Nerissa M, Guest Relations Manager at SureStay Plus Hotel by Best Western Nashville Southeast, responded to this review
Shadowkings1234 I am happy to know we met your expectations with our friendly services and cleanliness of our guest rooms. Your positive ratings regarding your experience are so refreshing to see. We hope to impress you again during another visit to the area and we thank you for sharing.