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Vorteilscode

Best Western Hotel Inn at Coushatta, Kinder

4.5/5  - basé sur 498 notations.
12102 US Highway 165, 70648, Kinder, United States - Karte ansehen

Besuchen Sie dieses haustierfreundliche Hotel in Kinder, Louisiana, auf dem Gelände des Grand Casino. Willkommen im Best Western Inn at Coushatta, mit geräumigen und preisgünstigen Unterkünften und einer günstigen Lage zum Grand Casino von West-Louisiana direkt neben dem Hotel. Jedes der 98 gut ausgestatteten Gästezimmer und Suiten bietet Kabel-Satellitenfernsehen mit Showtime® und einen High-Speed-Internetzugang. Beginnen Sie den Morgen mit einem kostenlosen kontinentalen Frühstück, bevor Sie sich draußen am Pool entspannen. Zur weiteren Hotelausstattung gehören neben Tagungseinrichtungen und Geschäftsdiensten auch ein kostenloser 24-Stunden-Transfer zum und vom Kasino. Haustiere sind ebenfalls willkommen!Für das leibliche Wohl der Gäste in diesem Hotel im Gebiet von Allen Parish sorgen fünf verschiedene Restaurants im Grand Casino. Zu empfehlen ist auch eine Runde Golf auf dem Golfplatz von Koasati Pines oder eine Kanutour auf dem nur 56 km entfernten Lake Charles. Das Grand Casino richtet viele Kinderveranstaltungen aus und bietet Live-Unterhaltung für jedes Alter! Auch Kinder selbst hat das ganze Jahr viel zu bieten, zum Beispiel die Cajun Congress Horse Show und das Crawfish Classic Rodeo. Das freundliche, hilfreiche Personal des Best Western Inn at Coushatta freut sich darauf, Ihnen einen unvergesslichen Aufenthalt in Kinder, Louisiana, zu bereiten. Reservieren Sie noch heute und sparen Sie! Wir wünschen einen schönen Aufenthalt.

Best Western

Hotel Inn at Coushatta

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

Vorteile des Hotels

  • Freibad
    Freibad
  • Kostenlose Parkplätze
    Kostenlose Parkplätze
  • Safe
    Safe
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Bewertung unserer Kunden

in Partnerschaft mit tripadvisor fr
Certificate of Excellence 2018
Gebildet aus de 498 Gästebewertungen
ABGEGEBENE BEWERTUNG
Ausgezeichnet
335
Sehr gut
118
Befriedigend
26
Mangelhaft
10
Ungenügend
9
MEINUNGEN ANSEHEN
Allein/Single Allein/Single
23
Alleinreisende Alleinreisende
36
Familie Familie
124
Geschäftlich Geschäftlich
14
Geschäfts-<br>reisende Geschäfts-
reisende
33
Geschäftsleute Geschäftsleute
15
Geschäftsreisende Geschäftsreisende
18
Paare Paare
226
Reisen mit Freunden Reisen mit Freunden
65
ZUSAMMENFASSUNG DER BEWERTUNGEN
Sauberkeit
Lage
Zimmer
Service
Schlafqualität
Preis-Leistungs-Verhältnis

"Great Weekend"

4
16/09/2018

We have spent 2 of the last 3 weekends with y'all and we are still enjoying our stay....A couple things I did notice these past 2 visits thought(and I did review yall back in January of 2017).... Everyone is very friendly and inviting...ALL employees....cookies are still off the chain...we look forward to having a little treat....cleanliness of the hotel is NOT what it was over a year ago....the hallways were crumbly but maybe we just were seeing in between the vacuuming .... I hope they are vacuumed every day.....the room we stayed in 2 weeks ago had torn carpet right when you open the door so our first thought was oh my the hotel has lost it's edge.....all in all, yall are still providing a good experience but pay attention to the details....keep your hotel looking nice after the renovation over a year ago...be proactive on repairs.....We will see yall for New Years Eve weekend....already have made our reservation.....

Ashley B, Public Relations Manager at Best Western Inn At Coushatta, responded to this review
We are delighted to see you had a pleasant visit to the Best Western Inn at Coushatta. Thank you for your mention of our good service and friendly staff. Come back and see us again soon.

"Last minute stay and it was excellent!"

5
10/09/2018

Very clean, comfy rooms, excellent breakfast, shuttle to Coushatta casino which is in the next parking lot. Friendly staff. I absolutely loved this hotel and plan to stay here again when visiting the Coushatta casino.

Ashley B, Public Relations Manager at Best Western Inn At Coushatta, responded to this review
Thank you for your review and for allowing us to host you for your staycation. We hope to be your hotel of choice when you plan your next visit!

"Clean. Reasonably priced. Pet friendly."

5
03/09/2018

Ironically, the last review of this property I stated that it needed updating. I had actually booked a room at the Days Inn. After I checked in, the place was dirty, and smelled bad. I went and got a refund. Called Best Western, and thankfully they had a room. When I arrived, the place was being painted! It looked so much better! The employees were helpful as usual. Even my dog likes staying here! Good breakfast, clean pool, and clean rooms. Helpful employees! What else can you ask for?!

Ashley B, Public Relations Manager at Best Western Inn At Coushatta, responded to this review
We are delighted to see you had a pleasant visit to the Best Western Inn at Coushatta. Thank you for your mention of our good service and friendly staff. Come back and see us again soon.

"Going to try Coushatta Casino"

5
28/08/2018

Very friendly and helped us check in early to the handicap room. Staff are very friendly and helpful. The room was very clean and had the special perks for handicapped. Provided breakfast, but we departed before the breakfast time. Our choice. Hotel is very close to casino and casino provides shuttle service. Had a great time at hotel and casino.

Ashley B, Public Relations Manager at Best Western Inn At Coushatta, responded to this review
Thank you for sharing your experience at the Best Western Inn at Coushatta. I'm happy to hear that our service and our great amenities made your stay more comfortable. Hope to see you again soon.

"GOOD EXPERIENCE"

4
27/08/2018

I have stayed at this hotel for business for many nights in the last year (more than 30). Owners are investing on upgrades and making sure all works properly. Pool and gym are fairly decent. Staff is great. I feel safe and secure as local police is always around. Some guest rooms need upgrading but Im sure they will get to that. Overall a good experience in all my business trips.

Ashley B, Public Relations Manager at Best Western Inn At Coushatta, responded to this review
Thank you for your positive comments about your recent stay at the Best Western Inn at Coushatta. We hope to see you again soon. Safe travels.

"Nice Hotel - good rate"

5
27/08/2018

Our room was very nice & clean. They provide a shuttle to the casino at any time. Hotel is located right next door to the casino. We actually walked a couple of times just for the exercise. Room rate was less than the hotels attached to the casino. Free breakfast was good - including waffles.

Ashley B, Public Relations Manager at Best Western Inn At Coushatta, responded to this review
Thank you for sharing your experience at the Best Western Inn at Coushatta. I'm happy to hear that our service and our great amenities made your stay more comfortable. Hope to see you again soon.

"staff was SUPER NICE and very accomodating. above & beyond the c of d."

5
21/08/2018

proximity to coushatta casino resort was very convenient, with shuttle service every few minutes. rooms were clean, comfortable, and easily accessible. highly recommend staying there.full breakfast was served from 6 to 10 A. M. daily. kudors to Missy, Wendy , Steffi and staff!!!

Ashley B, Public Relations Manager at Best Western Inn At Coushatta, responded to this review
We are delighted to see you had a pleasant visit to the Best Western Inn at Coushatta. Thank you for your mention of our good service and friendly staff. Come back and see us again soon.

"Just Fun"

5
15/08/2018

We just enjoy a fun trip to Coushatta's Casino every now & then. We love this hotel because not only is it nice, but they remain pet friendly in addition to great staffing & service! Thank you so much ??

Ashley B, Public Relations Manager at Best Western Inn At Coushatta, responded to this review
We appreciate you taking the time to share you and your family's experience with us. We are pleased that everyone had fun and enjoyed their stay. We look forward to your return.

"Rooms are clean"

5
14/08/2018

Our room was clean and the bed was comfortable. The front desk staff is friendly, and check-in/check-out is quick and easy. Rates are reasonable. Free shuttle to the casino. Free breakfast. Couldn't ask for more.

Ashley B, Public Relations Manager at Best Western Inn At Coushatta, responded to this review
We are so appreciative that you took the time to complete an online review of your recent stay with us at the Best Western Inn at Coushatta! We are elated that you enjoyed your stay with us as much as we enjoyed having you here. We look forward to your return!

"Wonderful!"

5
12/08/2018

The Best Western at Coushatta is a wonderful property with great service and a great hot breakfast in the morning. If you're looking for a place to stay and are not staying at the casino resort itself, stay here.

Ashley B, Public Relations Manager at Best Western Inn At Coushatta, responded to this review
We are so appreciative that you took the time to complete an online review of your recent stay with us at the Best Western Inn at Coushatta! We are elated that you enjoyed your stay with us as much as we enjoyed having you here. We look forward to your return!

"Great Stay!"

5
12/08/2018

Don't look for any other hotel in Kinder...this is the BEST! Friendly employees, extremely clean room, hotel & grounds. Most comfortable bed ever! Walkable distance to casino but free bus will transport you if you wish.

Ashley B, Public Relations Manager at Best Western Inn At Coushatta, responded to this review
Thanks for taking the time to send us the great review. We hope to see you again soon at the Best Western Inn at Coushatta.

"Just ok"

3
10/07/2018

Nice but pool could be a little cleaner. Been there 3 times with multiple people and we never get the rooms we booked. Makes no sense for Web site to give options of the room of your choice if you never get it anyway .

Ashley B, Public Relations Manager at Best Western Inn At Coushatta, responded to this review
Thank you for your review of the Best Western Inn at Coushatta. We are very sorry that you weren't happy with your guestroom during your recent trip to Kinder. We try to accommodate all reservation but occasionally we can't meet every room request. Please give us a second chance if you return to the area.

"Great Business"

5
25/05/2018

It was a great stay, rooms were so clean and we had more then expected. Everyone was so friendly, I could not believe it. I always stay at Best Western and been to several of them and all have been ok but PROPS to this location, I will be back soon and I always brag about this location. Please let all your workers there know that Mr. Zepeda said THANKS

Ashley B, Public Relations Manager at Best Western Inn At Coushatta, responded to this review
Thank you for letting us know that we exceeded your expectations! We appreciate you staying with us and we look forward to serving you again.

"Review"

5
24/05/2018

It was an wasn't too bad. The AC had problems staying on and all of the buttons and settings working. The bed was incredibly comfortable. The pillows weren't comfortable at all. The had complimentary breakfast that was free in the morning. There wasn't really any food there when we arrived which was well before breakfast ends I suppose it was all eating and the stuff should have food out the entire length of breakfast. I enjoyed my stay but I don't think it should have been $160 dollars.

Ashley B, Public Relations Manager at Best Western Inn At Coushatta, responded to this review
Thank you so much for your feedback. We appreciate you staying with us and we look forward to your return.

"Best Western is the best!!"

5
15/05/2018

I absolutely love staying at the Best Western in Coushatta. Rooms are always clean, comfortable, and everyone is always so friendly and helpful. I go to the casino at least twice a year or more if I can....best western is where I stay.

Ashley B, Public Relations Manager at Best Western Inn At Coushatta, responded to this review
We are so appreciative that you took the time to complete an online review of your recent stay with us! We are elated that you enjoyed your stay with us as much as we enjoyed having you here. We look forward to your return!

"Nice Hotel"

5
11/05/2018

This was my birthday trip. Our room was very nice and clean. The bed and pillows were comfortable. Rochelle was very pleasant to speak with over the phone and met our needs. Missy was very pleasant as we checked in. The breakfast food was hot and fresh. Monica who was in charge of the station and was very courteous and made sure we had everything we needed. Our overall stay was great. We will definitely be returning.

Ashley B, Public Relations Manager at Best Western Inn At Coushatta, responded to this review
Thank you for taking the time to share your awesome experience at the Best Western Inn at Coushatta with others on TripAdvisor. We greatly appreciate your business and your recommendation. We look forward to serving you again.

"First time here"

3
06/05/2018

When we arrived last night to check-in, I noticed the two most important things missing from the room: refrigerator and microwave...So, I called the front desk to see if they could find extra ones available and they said they didnt have anything since the place was sold out! Now, I will admit that the staff is friendly, rooms are super-clean, and breakfast was fresh and decent. But only flaws here is the availability of maintenance and the smell of nasty smoke in the hallways next to our non-smoking room. Overall, it's okay, but definitely not work $150 a night.

Ashley B, Public Relations Manager at Best Western Inn At Coushatta, responded to this review
Thank you for taking the time to complete this review and tell us about your stay. It is always our mission to ensure every guest has a positive, memorable experience and I am sorry to hear we fell short in this instance. Please accept our sincere apologies for not meeting your expectations.

"always exceptional"

5
04/05/2018

this hotel is one of our favorites - they are always friendly and willing to accommodate. we feel very comfortable here and it is convenient to the casino at Coushatta. the cookies are a special treat!

Ashley B, Public Relations Manager at Best Western Inn At Coushatta, responded to this review
We are so appreciative that you took the time to complete an online review of your recent stay with us at the Best Western Inn at Coushatta! We are elated that you enjoyed your stay with us as much as we enjoyed having you here. We look forward to your return!

"Great place to stay"

5
30/04/2018

A+++ Very clean and maintained. The staff is very nice and friendly. They take the time to visit with you and make you feel welcome. We have stayed here numerous times and will stay again when in the area. I recommend this hotel for singles to families and in between.

Ashley B, Public Relations Manager at Best Western Inn At Coushatta, responded to this review
Thank you for taking the time to share your awesome experience at the Best Western Inn at Coushatta with others on TripAdvisor. We greatly appreciate your business and your recommendation. We look forward to serving you again.

"Great Hotel"

5
20/04/2018

Great hotel. First time staying here. Room was large, very clean, and and I felt right at home. Desk clerk welcomed me when I arrived (thank you Rochelle) and I enjoyed our little chats while I was there. When I checked out, the desk clerks (sorry...I didn't get your names) wished me a safe trip home and hoped I would return soon. Everyone was so friendly. I enjoyed the complimentary breakfast each morning and the food was fresh and very tasty. I look forward to returning in a few months. Thank you all.

Ashley B, Public Relations Manager at Best Western Inn At Coushatta, responded to this review
Thank you for taking the time to tell us about your most recent stay we want all of our guest to feel not only welcome but like this is there home, it was a pleasure to have you as our guest and we are delighted to hear we have met your expectations. We look forward to welcoming you again.

"Great Stay!"

5
26/03/2018

I am a BW rewards member, so I booked rooms for our gambling road trip to the Coushatta Casino. The price was very reasonable and saved us quite a bit compared to the cost of a room at the casino; plus the free breakfast!! The staff is very friendly and helpful. The room was very clean and very comfortable. It has the best "hotel pillows" I've ever used; not too hard and not too soft. Bed was very comfortable, too. Both couples in our group have walking issues so we requested rooms on the first floor close to the lobby; which we received. Never had to wait more than a minute or two for the free shuttle to or from the casino (which is in walking distance from the hotel).

Ashley B, Public Relations Manager at Best Western Inn At Coushatta, responded to this review
Thank you for taking the time to send such a considerate review of your recent stay at the Best Western Inn at Coushatta. It is of upmost importance to us that our facilities are clean, that you are met with the best service and enjoy our amenities in every way! We look forward to your return visit!

"EXCELLENT OVERNIGHT STAY"

5
24/03/2018

Very enjoyable stay at reasonable price considering its location, etc. The staff was friendly and helpful. It was extremely quiet, especially considering its proximity to the highway and the casino. The room was comfortable and the only negative aspect was the fact that there was no fridge - as we have come accustomed to in our travels. There is a shuttle to the casino, but we found it close enough to walk to. The complimentary hot breakfast was excellent - one of the best on our recent trip.

Ashley B, Public Relations Manager at Best Western Inn At Coushatta, responded to this review
Thank you for taking the time to tell us about your most recent stay we want all of our guest to feel not only welcome but like this is there home, it was a pleasure to have you as our guest at the Best Western Inn at Coushatta and we are delighted to hear we have met your expectations. We look forward to welcoming you again.

"Love it"

5
18/03/2018

Always a pleasure staying. Casino right by and great water pressure. Breakfast has good variety and tastes fresh. Beds are very comfortable and internet access is good. Haven't tried pool yet but its always chilly outside when i am there.

Ashley B, Public Relations Manager at Best Western Inn At Coushatta, responded to this review
Thank you for letting us know that we exceeded your expectations! We appreciate you staying with us and we look forward to serving you again.

"Great place close to casino! Highly recommend!"

5
08/01/2018

We stayed here over night since Coushatta had no rooms available in all of their hotels. We weren't sure how we were going to like this hotel. We booked on the Best Western site. We showed up and were instantly greeted. Check-in was a breeze. When we got to our room, it was larger than we thought. The only thing lacking was a mini refrigerator and microwave which would have made the room top notch. The bed was very comfortable and there enough pillows to cuddle with. The a/c and heater worked perfectly. The bathroom had a lot of counter space, which the wife loved. It was quiet in the hotel, which led to a good sleep. Check out was easy. Definitely worth the price compared to the hotels around and at Coushatta.

Ashley B, Public Relations Manager at Best Western Inn At Coushatta, responded to this review
Thank you for taking the time to send such a considerate review of your recent stay at the Best Western Inn at Coushatta. It is of upmost importance to us that our facilities are clean, that you are met with the best service and enjoy our amenities in every way! We look forward to your return visit!

"Best Stay Ever"

5
02/01/2018

We have stayed here several times and a person could not ask for a better staff. Hotel is always clean and all amenities are super. Shuttles to the Casino run daily and quick if you want to walk it's just a short walk.

Ashley B, Public Relations Manager at Best Western Inn At Coushatta, responded to this review
Thank you so much for sharing your excellent experience at the Best Western Inn at Coushatta with the rest of the world! We are grateful to have had you as our guest and we hope we have the opportunity to welcome you back again soon.

"Best Experience"

5
29/12/2017

This is how everyone should enjoy a stay near a Casino. ??????????????The breakfast ( sausages, eggs, gravy and waffles were kept warm and fresh. Shuttles to the Casino back forth were frequent and timely.

Ashley B, Public Relations Manager at Best Western Inn At Coushatta, responded to this review
Thank you for taking the time to send such a considerate review of your recent stay at the Best Western Inn at Coushatta. It is of upmost importance to us that our facilities are clean, that you are met with the best service and enjoy our amenities in every way! We look forward to your return visit!

"Best non-casino hotel in Kinder"

4
28/12/2017

If you don't want to pay casino hotel prices this is the best option in the Kinder area, and we've stayed at quite a few there. It's nearly perfect, as good as the other reviews say. -Excellent service -Very new facility -Great breakfast -Comfortable beds -Large rooms -Nice & roomy bathrooms -Very clean -Casino shuttle service -Pool -Good wifi -Immediately adjacent to the casino It only has one downside, and it's a biggie depending on your room neighbors... the walls are TOTALLY ineffective at damping sounds from next door noise and the hallway. It's as if the walls don't exist. We were constantly entertained by the conversations of the neighbors, by their periodic toilet usage sounds, by their snoring, by their coughing fits, and by their TV. Fortunately they seemed to be on same sleep cycle as us. Room tip: ask for an odd-number room, which puts you opposite the road-sounds side.

Ashley B, Public Relations Manager at Best Western Inn At Coushatta, responded to this review
Thank you so much for your feedback and recommendation. We appreciate you staying with us and we look forward to your return.

"Very Pleasant Stay at Best Western"

4
26/12/2017

When I made my reservation I told them I needed non-smoking and wheel chair friendly. When we arrived the room was on the first floor and the first room to the left of the desk. This made it very easy for me and my Mother.

Ashley B, Public Relations Manager at Best Western Inn At Coushatta, responded to this review
We appreciate you taking the time to share you and your family's experience with us. We are pleased that everyone had fun and enjoyed their stay. We look forward to your return.

"my stay"

4
26/12/2017

Room had dust and cigarette ashes on tables from previous guest. Whose brilliant idea was it to put coffee maker in the toilet? The room was good and did not smell of stale smoke . My wife smokes but I don't and the room smelling so fresh really surprised me.

Ashley B, Public Relations Manager at Best Western Inn At Coushatta, responded to this review
Thank you for taking the time to complete this review and tell us about your stay. It is always our mission to ensure every guest has a positive, memorable experience and I am sorry to hear we fell short in this instance. Please accept our sincere apologies for not meeting your expectations.

"December 2017 stay."

5
18/12/2017

I LOVE this hotel! The location to the casino is perfect! They have a shuttle every 10 minutes to the casino or you can walk, as it is so close. They serve an awesome continental breakfast. It's not the ordinary cheap one served at most hotels. This one has, sausage, eggs, biscuits, gravy as well as a waffle maker. Fresh made oatmeal, several cereal choices and bagels, breads, danishes and yogurt. Several types of coffee and teas. Along with orange and apple juice. The staff is friendly and more than happy to take care of their guests. I wish all hotels were like this location!

Ashley B, Public Relations Manager at Best Western Inn At Coushatta, responded to this review
Thank you for taking the time to send such a considerate review of your recent stay at the Best Western Inn at Coushatta. It is of upmost importance to us that our facilities are clean, that you are met with the best service and enjoy our amenities in every way! We look forward to your return visit!

"Always a great say at Best Western"

5
18/12/2017

I try to visit at least 3 times a year and they are always courteous at this Best Western in Kinder! Love the service and the breakfast is always good! Staff is always very nice and available to provide great service. :)

Ashley B, Public Relations Manager at Best Western Inn At Coushatta, responded to this review
Thank you for taking the time to share your awesome experience at the Best Western Inn at Coushatta with others on TripAdvisor. We greatly appreciate your business and your recommendation. We look forward to serving you again.

"Very Nice Hotel"

5
17/12/2017

Very nice place to stay when visiting Coushatta Casinos -- clean rooms, friendly staff, convenient location. Nice selection of food during breakfast. Free shuttle service to the casino was an added bonus.

Ashley B, Public Relations Manager at Best Western Inn At Coushatta, responded to this review
Thank you for letting us know that we exceeded your expectations! We appreciate you staying with us and we look forward to serving you again.

"Great for quick trips"

4
03/12/2017

Great inexpensive stop for a couple of days gambling in LA. Easy to get in and out of at all hours. Very good if your bringing along your pet. Staff very attentive to any special needs. Very quiet and excellent for Seniors. Has become our regular stop when playing Coushatta.

Ashley B, Public Relations Manager at Best Western Inn At Coushatta, responded to this review
Thank you for taking the time to share your awesome experience at the Best Western Inn at Coushatta with others on TripAdvisor. We greatly appreciate your business and your recommendation. We look forward to serving you again.

"always great"

5
02/12/2017

We love this hotel. They are always accommodating, even when we call at the last minute. Service is great and we are treated like family. This trip we were advised that we had enough points on our card for a free night - good news! I recommend this hotel to everyone I know.

Ashley B, Public Relations Manager at Best Western Inn At Coushatta, responded to this review
Thank you for taking the time to tell us about your most recent stay we want all of our guest to feel not only welcome but like this is there home, it was a pleasure to have you as our guest and we are delighted to hear we have met your expectations. We look forward to welcoming you again.

"Easy and convenient"

4
30/11/2017

I have stayed at this hotel twice for just a visit to the area and the hotel is fine. Some kind of signage is needed on the highway to indicate the hotel entrance. Both times I've been, I've gone on a wild goose chase into the countryside trying to find out how to get to the front of the hotel!

Ashley B, Public Relations Manager at Best Western Inn At Coushatta, responded to this review
Thank you for choosing to stay as our guest and for taking the time to write such a nice review. We look forward to seeing you again.

"remote control"

5
28/11/2017

every thing was great , clean rooms ,great service, the only thing was the remote control did not work...the location was good..liked the shuttle service to the hotel..did not eat the breakfast it looked good.

Ashley B, Public Relations Manager at Best Western Inn At Coushatta, responded to this review
Thank you for choosing to stay as our guest and for taking the time to write such a nice review. We look forward to seeing you again.

"Very Clean and Very Close to the Coushatta"

5
27/11/2017

The hotel is very clean and hospitable. The coffee is available all day. The staff is "mostly" very helpful. There was one that we had to get the attention of at the front desk most of the time in the afternoon/evening.

Ashley B, Public Relations Manager at Best Western Inn At Coushatta, responded to this review
Thank you so much for your feedback and recommendation. We appreciate you staying with us and we look forward to your return.

"Wonderful"

5
25/11/2017

We loved our stay here and the shuttle to and from the casino was super easy. The breakfast was great also! Tyler was very friendly at check-in and we really felt like the GM cared about our opinion and satisfaction with her personalized touches.

Ashley B, Public Relations Manager at Best Western Inn At Coushatta, responded to this review
We are delighted to see you had a pleasant visit to the Best Western Inn at Coushatta. Thank you for your mention of our good service and friendly staff. We are grateful to have had you as our guest and we hope we have the opportunity to welcome you back again soon.

"My stay @ BW"

4
13/11/2017

My overall stay was ok. The outside appearance of the hotel was great. The inside of the hotel was good and clean.The staff is real friendly and the location is great and n walking distance of the casino. The beds were comfortable, breakfast was ok. I would stay again.

Ashley B, Public Relations Manager at Best Western Inn At Coushatta, responded to this review
Thank you so much for sharing your excellent experience at the Best Western Inn At Coushatta with the rest of the world! We are grateful to have had you as our guest and we hope we have the opportunity to welcome you back again soon.

"Peaceful trip"

5
07/11/2017

My sweetheart and I needed a weekend away from everyone. We were tried and just needed some rest and relaxation. The water took time getting hot . We had to ask for a iron because it was missing from the room but, everything else was wonderful. The huge queen size bed slept extremely well.

Ashley B, Public Relations Manager at Best Western Inn At Coushatta, responded to this review
Thank you for taking the time to send such a considerate review of your recent stay at the Best Western Inn At Coushatta. It is of upmost importance to us that our facilities are clean, that you are met with the best service and enjoy our amenities in every way! We look forward to your return visit!

"Needs More Attention To Detail"

3
29/10/2017

First time I have been here in three years. When I received my bill there was a form letter attached stating to let them know if there were any issues and I did so before checking out. First of all the tv cable did not work properly. I could not get ABC, NBC or CBS. I even had the night clerk come up and check,not only in my room but another one also, he encountered the same problem. Also only one side of the toiler seat was secured to the toilet. I was told, upon checking out, that it was the issue of the cable company (Direct TV) and they couldn't do anything about it. Really? Also the toilet seat would be fixed. As with another review...yes the mattresses could be replaced.

Ashley B, Public Relations Manager at Best Western Inn At Coushatta, responded to this review
Thank you for taking the time to complete this review and tell us about your stay. It is always our mission to ensure every guest has a positive, memorable experience and I am sorry to hear we fell short in this instance. Please accept our sincere apologies for not meeting your expectations.

"Beds need an overhaul."

2
22/10/2017

I have staying at this establishment for a decade and I believe the beds are still the same ones. The roll of beds was horrible sinking in the middle and bars in your back. The regular beds all sunk in the middle and were Most uncomfortable. For what you pay here, twice the price of nearby hotels, I expect more. The beds are the same quality as the cheaper hotels. It's clean and the staff is helpful, but the sleep quality is no bueno any more. I might as well save mon y and sleep nearby or spend a little more And stay Casino.

Ashley B, Public Relations Manager at Best Western Inn At Coushatta, responded to this review
Thank you for taking the time to complete this review and tell us about your stay. It is always our mission to ensure every guest has a positive, memorable experience and I am sorry to hear we fell short in this instance. Please accept our sincere apologies for not meeting your expectations.

"CLEAN & NICE"

5
16/10/2017

Rooms were very clean, bed was comfortable, staff was great & water pressure was better than expected. Breakfast was wonderful. Sausage, Eggs, Biscuits, Oatmeal and Cereal. Staying here was a breath of fresh air after having a horrible experience down the road.

Ashley B, Public Relations Manager at Best Western Inn At Coushatta, responded to this review
Thank you for sharing your excellent experience with others. We are grateful for your business and we look forward to serving you again.

"2017 Homecoming"

3
06/10/2017

The Bed was fairly comfortable, but the pillows were the hardest and most uncomfortable I have ever had. There was not fridge in the room and BW use to have them in all the rooms The maid wanted to make the room early and said I wasn't ready yet. they never returned to clean

Ashley B, Public Relations Manager at Best Western Inn At Coushatta, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.   I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Always stay here - will always stay here"

5
02/10/2017

We've stayed in this Best Western for as long as its been open. It's always been nice, clean and the staff has been wonderful every single stay. More than 20 times we've stayed and have never had a bad experience. Too bad the other guests are not as courteous as the staff.

Ashley B, Public Relations Manager at Best Western Inn At Coushatta, responded to this review
Thank you for taking the time to send such a considerate review of your recent stay at the Best Western Inn At Coushatta. We look forward to providing you the same level of luxury service during your next visit!

"Nice hotel"

5
28/09/2017

The Best Western Inn at Coushatta was a great place to stay during my business trip. It was very clean and staff was very helpful. When I found some down time from work the staff was eager to make sure I was comfortable with local recommendations of restaurants and things to do.

Ashley B, Public Relations Manager at Best Western Inn At Coushatta, responded to this review
Thank you for choosing to stay as our Guest and for taking the time to write this nice review. We strive to provide our Guest exceptional service and I am thrilled to see we are doing so. Thank you for your loyalty and we look forward to seeing you again soon.

"Over night stay for a girls night out!"

5
27/09/2017

I could not complain about anything, room was clean, bed and pillows comfortable, staff helpful and friendly. Check out was easy, i chose not to eat the free breakfast offered but what i saw in the lobby looked delicious!

Ashley B, Public Relations Manager at Best Western Inn At Coushatta, responded to this review
Thank you so much for such a detailed review and we are so pleased on how much you enjoyed your stay. We appreciate you choosing us on your trip and we look forward to serving you again.

"Good place to stay"

4
26/09/2017

Clean and neat with helpful staff easy access off highway. Pricing was average to good depending on discounts. Close to the casino within walking distance but they have shuttle bus with short wait times.

Ashley B, Public Relations Manager at Best Western Inn At Coushatta, responded to this review
Just a few words of appreciation for your kind remarks on your review of your hotel stay at the Best Western Inn At Coushatta. We are grateful you enjoyed the visit and assure you of our commitment to making your return visit equally enjoyable. 

"Except for price, the hotel was great"

5
26/09/2017

Thought $162 a night in a town of 2000 people was a bit steep. The hotel is nice and clean and the staff very friendly. Shuttle to and from the casino was less than a 5 minute wait. Breakfast was just Ok.

Ashley B, Public Relations Manager at Best Western Inn At Coushatta, responded to this review
Thank you so much for your feedback. We appreciate you staying with us and we look forward to your return.

"Poor Breakfast"

3
25/09/2017

Hotel was nice, employees were nice, the beds were comfortable but the breakfast was terrible. This hotel went "cheap" on the breakfast food. Mostly inedible. I complain and complain yet they keep serving a terrible breakfast. I have always enjoyed Best Western but will have to start staying some where else.

"Great Weekend"

5
18/09/2017

We really enjoyed our weekend stay here. My husband and I were in town for a concert at Coushatta, the casino is very close by. The shuttle they offer will take you to the casino and pick you up. The room we had was very large and comfortable. The bathroom was also large. The bed was really comfortable. Everyone who works there was very nice and friendly. Everything was clean. We will stay here again when in Kinder.

Ashley B, Public Relations Manager at Best Western Inn At Coushatta, responded to this review
Thank you so much for sharing your excellent experience at the Best Western Inn At Coushatta with the rest of the world! We are grateful to have had you as our guest and we hope we have the opportunity to welcome you back again soon.

"Excellent customer service!!!!!!"

5
13/09/2017

All staff were more than accommodating, handicap accessible, comfortable. special thanks to Cissy, Housekeeping team is excellent. Thanks Monica for the fresh baked cookies. Front Desk thank you for your professionalism and your kind gestures, made weathering the storm easier:) Thanks!!!!!!!!!!!

Ashley B, Public Relations Manager at Best Western Inn At Coushatta, responded to this review
Thank you for taking the time to comment about the quality of your visit to the hotel, we sincerely appreciate candid comments from our guests. Glad you enjoyed your time here at the hotel and hope to welcome you back soon.

"Excellent"

5
22/08/2017

Very comfortable and good value for the price. Great staff and excellent service. I would recommend this hotel to anybody. Lady at front desk is always very helpful and willing to answer any questions and is a pleasure to talk to.

John E, General Manager at Best Western Inn At Coushatta, responded to this review
Thank you very much for your nice review. We are very fortunate to have long term associates that care about your comfort. Hope you enjoyed your time at Coushatta. Thank you for your business. Regards, John Edwards, GM

"Blackmon"

5
20/08/2017

My husband and I wanted to relax and enjoy a day of gaming. The casino hotel prices were extremr. This hotel is located within walking distance and provides a 24 hour shuttle service. The amenities are great and the free breakfast made this am ideal choice.

Ashley B, Public Relations Manager at Best Western Inn At Coushatta, responded to this review
Thank you for choosing to stay as our guest at the Best Western Inn at Coushatta during your recent visit. We greatly appreciate you taking the time to provide us with feedback regarding your experience. I am thrilled to see that you enjoyed your time as our guest. We look forward to seeing you again soon and have a wonderful day.

"Excellent stay! Most satisfying! That's where I will be staying every time."

5
19/08/2017

I continue to enjoy the welcoming, family oriented service that we receive during every visit. The atmosphere is so welcoming as is He staff. If I could give it a higher rating I would. Highly recommend.

Ashley B, Public Relations Manager at Best Western Inn At Coushatta, responded to this review
Thank you so very much for this well worded description and review of our hotel Our staff and managers work hard at providing a pleasant and relaxing stay for all our guests. I hope we will be able to welcome you back very soon.

"Love this place !"

5
18/08/2017

We stay here every time we go to Coushatta!. The breakfast is fabulous and the staff is very friendly and takes care of issues promptly. In the several years that we have been staying here, there have been only two instances where we had noisy neighbors. The staff took care of it immediately!

John E, General Manager at Best Western Inn At Coushatta, responded to this review
Thank you for choosing to stay as our Guest and for taking the time to write this nice review. We strive to provide our Guest exceptional service and I am thrilled to see we are doing so. Thank you for your loyalty and we look forward to seeing you again soon. Regards, John Edwards, GM

"5 day get away"

5
17/08/2017

We made the trip to Coushatta for our 1 yr Anniversary. A great stay and great for the $$$. Very nice staff and location, shuttle was nice to have and was always available. Staff was helpful and nice breakfast each day.

John E, General Manager at Best Western Inn At Coushatta, responded to this review
Thank you for your review and your nice comments. We appreciate your business very much! Glad you enjoyed your stay with us. Thanks again and Happy Anniversary Regards, John Edwards, GM

"BEST BW EVER"

5
15/08/2017

This is the BEST BW Motel I have ever stayed in. Staff went over and above to accommodate our every need. Rooms spacious and breakfast was excellent with real meats and even hot prepared girts. The clerk noticed I was traveling with my nobility impaired elderly Mom and offered to go and bring ice to our room. Wendy is Excellence personified!

John E, General Manager at Best Western Inn At Coushatta, responded to this review
Thank you very much for your nice review! We are very fortunate to have a Great Team. Wendy has been a valuable associate for ten years. Hope you had a great time at Coushatta. Thank you for your business! Regards, John Edwards, GM

"You Get What You Pay For"

3
14/08/2017

Pros: 1. Location - it's practically in the Coushatta parking lot. 2. Price - half the price than the Coushatta hotels. 3. Staff - very friendly. 4. Shower - greatness! Cons: 1. Reservations - nowhere on my reservation did it say "smoking" room. 2. Smell - since we were stuck in a smoking room, it smelled horrible. No bueno for non smokers. 3. Outdated - needs a makeover badly. 4. Breakfast - not too good but at least they had one. 5. Safety - didn't feel that safe being on the first floor with an exterior window that didn't lock. Overall, just okay. Again, you get what you pay for.

"Great Best Western"

5
11/08/2017

Best Western in Kinder, LA was a wonderful motel. It had been renovated and was a VERY pleasant place to stay. I would highly recommend it! (As a side note: stay away from Days Inn in Easton, PA. It is a dump and needs to be torn down for safety reasons)

Ashley B, Public Relations Manager at Best Western Inn At Coushatta, responded to this review
Thank you so much for describing your experience while a guest of the Best Western Inn at Coushatta. We strive to make positive memories of the guest experience and your comments support the efforts our team members work in every day. We look forward to your return visit. 

"Close to Casino, reasonably priced!"

4
08/08/2017

The Best Western Inn at Coushatta was perfect for our purpose. We were returning to Texas from Louisiana and decided to stay overnight in Kinder so we could visit the Casino. Although we didn't use it, the hotel does provide an on-call shuttle service to the casino, which is really convenient. The casino is about 2 minutes from the hotel. Our room was large and our bed was very comfortable. Breakfast was provided also.

Ashley B, Public Relations Manager at Best Western Inn At Coushatta, responded to this review
Thank you for taking the time to share your awesome experience with others on TripAdvisor. We greatly appreciate your business and your recommendation. We look forward to serving you again.

"Overall Review"

4
04/08/2017

Property was well kept, staff was friendly and professional, I would highly recommend this location to any family member or business associates. Please change imitation eggs to the real thing, I am a firm believer in having a good breakfast to start my day so that was the only disappointment during my stay at BW.

Ashley B, Public Relations Manager at Best Western Inn At Coushatta, responded to this review
Thank you for choosing to stay as our guest. We greatly appreciate you taking the time to provide us with feedback regarding your experience. I am thrilled to see that you enjoyed your time as our guest. This truly means a great deal to us. Please let me know if we can be of any further assistance to you. We look forward to seeing you again soon and have a wonderful day.

"Excellent rooms and service"

5
04/08/2017

Impressive room stay and cleanliness. All of the staff were very pleasant and helpful. The location was close and covenient for my business stay. The casino was close by for dinner/food options. Overall the experience was very enjoyable.

Ashley B, Public Relations Manager at Best Western Inn At Coushatta, responded to this review
Thank you so much for such a detailed review and we are so pleased on how much you enjoyed your stay. We appreciate you choosing us on your trip and we look forward to serving you again.

"kinder"

5
04/08/2017

I have stayed at this hotel frequently in the past. It is close to the Casino. Staff calls shuttle to take you to Casino, wait is under 5 minutes. If you prefer to walk, it is not very far and would be good exercise.

Ashley B, Public Relations Manager at Best Western Inn At Coushatta, responded to this review
Thank you so much for choosing our hotel, please keep us in mind for your next visit!

"Quick Getaway"

4
03/08/2017

The hotel breakfast never disappoints. The ice machine is not located in every floor unfortunately for us. Loud neighbors with young children and pets woke us up when coming in. But quickly stopped after doors closed. Overall worth it to stay.

Ashley B, Public Relations Manager at Best Western Inn At Coushatta, responded to this review
Thank you for taking the time to complete this review and tell us about your stay. It is always our mission to ensure every guest has a positive, memorable experience and I am sorry to hear we fell short in this instance. Please accept our sincere apologies for not meeting your expectations.

"weekend get away"

4
01/08/2017

Booked this hotel after learning the hotels at the Coushatta resort were full. So glad that I did. What a nice hotel. From the time we stepped in the door, we could not have asked for a nicer place. T

Ashley B, Public Relations Manager at Best Western Inn At Coushatta, responded to this review
We are so delighted you found your Best Western Inn at Coushatta experience rewarding. Your kind remarks allow us to sense the sentiments of your guest experience and go a long way in our journey towards service excellence. Thanks so much and please return soon.

"Friendly, convenient and immaculate"

5
29/07/2017

This is a great place to stay. Everyone here is very accommodating and the hotel is extremely well kept. The breakfast has everything anyone could want and the pool is sparkling clean. We always enjoy our stays here.

Ashley B, Public Relations Manager at Best Western Inn At Coushatta, responded to this review
Thank you for sharing your excellent experience with others. We are grateful for your business and we look forward to serving you again.

"Casino trip"

4
26/07/2017

Practically right on casino grounds. Much more economical than the casino itself. Frequent shuttle to go to and from casino. Clean, comfortable beds. Very good breakfast buffet included, complete with eggs, cereals, gravy, sausage, fresh juices, fruits, and pastries. Fantastic coffee.

Ashley B, Public Relations Manager at Best Western Inn At Coushatta, responded to this review
Thank you so much for your gracious comments. We appreciate your enthusiastic endorsement and assure you we will do whatever it takes to continue to earn your trust. Thank you again for your patronage and choice of hotel.  Safe travels and we look forward to your return.

"Awsome"

5
25/07/2017

Awsomeeeeeeeeeeeeeeeeeeeeee! Had a great experience at best western inn. Very clean. Nice employee! Best part was breakfast. They also offer a shuttle bus to the casino. Definitely will recommend it and come back to stay there

Ashley B, Public Relations Manager at Best Western Inn At Coushatta, responded to this review
Just a few words of appreciation for your kind remarks on your review of your hotel stay at the Best Western Inn At Coushatta. We are grateful you enjoyed the visit and assure you of our commitment to making your return visit equally enjoyable. 

"Coushatta"

5
24/07/2017

I have stayed in a lot of hotels, including very pricey ones. This hotel out paces many in friendliness, cleanliness, décor and value. Room was extremely comfortable and decorated like high end hotels..

John E, General Manager at Best Western Inn At Coushatta, responded to this review
Thank You so much for your nice review! We are very fortunate to have a great team that cares about our guests'! It was so nice reading your review and your comments will be shared with the staff. Best Regards, John Edwards General Manager

"Excellent experience at Best Western"

5
11/07/2017

Our stay was awesome. Clean room, hot water, excellent breakfast with waffles, grits and sausage, hotel NEXT to casino AND we were able to secure a room at the LAST MINUTE on 4th of July Holiday weekend. Excellent Experience.

Ashley B, Public Relations Manager at Best Western Inn At Coushatta, responded to this review
Thank you so much for describing your experience while a guest of the Best Western Inn At Coushatta. We strive to make positive memories of the guest experience and your comments support the efforts our team members work in every day. We look forward to your return visit. 

"Gambling trip"

5
10/07/2017

Staff was very friendly. Experienced a very nice upgrade which was greatly appreciated. Would definitely recommend staying at this hotel. Proximity to casino a big plus. Shuttle service to casino was definitely a plus after staying out late.

Ashley B, Public Relations Manager at Best Western Inn At Coushatta, responded to this review
Thank you for choosing to stay as our guest and for taking the time to write such a nice review. We look forward to seeing you again.

"Good Hotel Choice"

5
10/07/2017

When the Coushatta resorts are booked, this location is your next best bet. Located directly adjacent to the casino properties and includes a shuttle to the casino. Clean and nicely decorated room. Polite, efficient staff and great free breakfast buffet.

"Great service!"

5
07/07/2017

Always love staying at this Best Western. Very friendly staff and always accommodating.....the shuttle service to the casino is convenient and they are always running. Looking forward to my next stay!!

John E, General Manager at Best Western Inn At Coushatta, responded to this review
Thank you for your nice review! We have a great team that cares about your comfort. The shuttle to the casino is a great benefit. We appreciate your business very much! Regards, John Edwards GM

"Hotel accommodations"

5
05/07/2017

Staff was very helpful with reservation information. Room was clean. Linen, pillows and sheets were clean. Free wifi. Plenty of choices for breakfast. Room was equipped with coffee maker, iron and board, and hair dryer.

John E, General Manager at Best Western Inn At Coushatta, responded to this review
Thank you for your nice review! I will share your comments with all associates. They do enjoy reading the nice reviews. We appreciate your business and look forward to having you back to visit us! Regards, John Edwards GM

"Great"

1
05/07/2017

Everyone is very friendly and the place is very clean and breakfast is great. Pool accesible and loved that they had washer and dryer. I definitely recommend this place. They even have a shuttle that is available 24/7 to take you to the Casino next door.

"Nice affordable hotel near Coushatta Casino"

5
03/07/2017

The shuttle runs to and from casino. The rooms were large and bed is comfortable. The breakfast was good. Very convenient to Coushatta and people are very friendly in this area! We would stay here again.

"Best Western - Best Deal"

4
03/07/2017

Very nice, clean, modern, great customer service, twenty-four hour shuttle to and from the casino. Reasonably priced especially in comparison with the hotels "on Coushatta" property. Fresh hot breakfast available.

"Slot time!"

4
30/06/2017

Great choice for an overnight stay if you are visiting the Coushatta Casino. There is a free 24hr shuttle service to the casino which arrives at the front door faster than you can walk to your car. The hotel staff is very friendly and helpful. If you are a light sleeper, request a room on the back side of the hotel. The only thing that bothered us was the slight cigarette smell in the upholstery of our "no smoking" room. Besides this, the hotel is clean, comfortable, and convenient.

"Consistently great"

5
28/06/2017

Always stay at this hotel when in the area; great service, large clean rooms and good breakfast . Reliable shuttle service; always greeted with a smile; treats you like family . Convenient location to casino; good value for the money

"Coushatta Best Western"

5
27/06/2017

Nice Hotel with a good Breakfast and the price compared to others on the same street makes this a gem imo.I stay at many hotels from Casinos to some in the middle of nowhere I did enjoy my stay here. I will be staying here again in the near future.

"Gambling jaunt at Coushatta"

5
26/06/2017

Had gone to east coast and stopped here on the way home. It was a refreshing stop to relax and have fun The hotel was very clean and met all our expectations. I would recommend this hotel to anyone looking for quality.

"Good price for a great room"

5
23/06/2017

went to a Texas Hold'em tournament in Lake Charles, La.... while there tropical storm Cindy made landfall in that area... the staff was very helpful about keeping on top of any road closures that could of prevented me from returning home......

John E, General Manager at Best Western Inn At Coushatta, responded to this review
Thank you four review and comments. Glad our Team was helpful during this time. We have a great group of caring associates! Thank you for business! Regards, John Edwards, GM

"Yuck"

2
20/06/2017

Some sort of bloody goo on linens in our room upon arrival. It was late so person at front desk came up and changed out linens. No soap, shampoo, conditioner or lotion in our room. When I called down to ask for the items the front desk attendant told me that "I was welcome to come down and get the items" instead of sending the items up.

BestWesternHotels, Corporate at Best Western Inn At Coushatta, responded to this review
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

"Great clean and safe place to stay"

5
19/06/2017

We were greeted politely, the hotel is clean and well maintained indoors and out. Super quick shuttle ride to Casino. Breakfast was really good (eggs, 2 kinds of sausage, waffles, variety of breads, pastries and drinks. Their coffee was so great - I really appreciated having a good breakfast to start my day off. Bed was comfortable and I got a great night's sleep. I felt very secure and safe in and around the hotel and felt like my vehicle was safe too b/c there was plenty of lighting. Thanks for a great visit.

"Not bad"

4
13/06/2017

Overall good experience price was a little high but better than other neighboring hotels besides the casino hotels. It was also in a good location to the casino. Staff was as helpful as they could be. The pool was also a bonus for my kids.

"Weekend getaway"

5
12/06/2017

We went to Coushatta for the powwow and to do a little gambling. It was a great stay at the Best Western .Shuttle takes you to the casino and the arena for the powwow. The staff was great ,good breakfast clean room good value. Really enjoyed our stay.

"Excellent Staff and Rooms"

5
08/06/2017

Excellent all around. One of the Best Western I have ever stayed! You will be impressed! Keep up this level of outstanding service. Rooms are nice and the bathrooms were roomy. Plenty of towels! Breakfast staff was always working to maintain full stock of foods.

"was very pleasent"

4
06/06/2017

the staff was helpful and very pleasent stay there was a shuttle to and from the casino which was efficent i would stay at the hotel again compared to another hotel is right there upto the mark was quiet not many ppl

"Very nice. Walked to casino."

4
05/06/2017

We needed a place to stay while meeting friends for one night at the Coushatta casino. We had our dog, so couldn't stay at the casino, and this Best Western was the closest, pet-friendly alternative. We really liked this hotel. It was clean and comfortable, and we could walk back and forth to the casino. They also provided a shuttle. We will definitely stay here again!

"No TV, No problem,we will still take your money!"

1
02/06/2017

Upon checking in to our room we found that we were unable to view the TV, no channels. Complained to staff and were told that they had DIRECTV out there working on it for a week and a half but could not fix. We were not told of any problems at check in. We stayed Friday to Sunday and they offered us another room Sunday when we were ready to check out. They apologized and gave us the owners card and said to contact him. After several attempts and calls unreturned I gave up. I will not stay there again nor would I recommend to anyone else to.

BestWesternHotels, Corporate at Best Western Inn At Coushatta, responded to this review
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

"Great Hotel with Great Service!"

5
26/05/2017

I was very impressed with the hotel and staff. Great hotel and great service. I enjoyed my stay very much. Would highly recommend this hotel. It is very close to the Casino and various restaurants. I would definitely stay here again.

"Granduations"

5
23/05/2017

Over all this Hotel is a plus in my book. It has a fitness area, pool for kids and convenient shuttles to and from the casino. All employees are kind smiling people who are always willing to help make your stay more comfortable.

"Business Stay"

5
23/05/2017

The check in process was quick and the room was comfortable and clean. The beds could have been a little more comfortable but overall it was a great stay. The clerk was very helpful in seeing that we got a shuttle to the casino so we could get a bite to eat.

"The staff is amazing"

5
19/05/2017

So close to the Casino and has amazing staff with great attitudes that treat you like you are a guest in a five star hotel without the outrageous price tag. The staff immediately reacted to any concerns I had. The break fast was hot and delicious

"Best hotel great customer service"

5
14/05/2017

When we arrived the customer service guy was so kind! We felt very welcome and the hotel lobby and itself was very clean it was a great weekend stay and we will be staying there again! So far it is a fantastic place to stay!

"Great stay!"

4
12/05/2017

The staff is very friendly! Good breakfast and very close to the casino! Warm cookies, hot breakfast, shuttle service to the casino! Very clean! We were there with couples for a concert and the values was really good!

"Concert"

5
11/05/2017

We attended a concert at the Coushatta Casino Resort and were pleased to have a shuttle from the hotel. The hotel was not far from the venue but the shuttle was a plus. The staff was friendly and helpful. Fresh cookies were a treat! Our room was spacious and queen beds were very comfy. Breakfast was typical continental style but good.

"Very nice stay!"

4
06/05/2017

We usually stay at this Best Western everytime we come to Kinder. We have not been disappointed. The people at the front desk are always helpful and courteous. The rooms are always clean and smell great.

"Cou inn kinder"

5
04/05/2017

Overall good. Clean exterior and friendly staff. Comfortable beds and fast shuttle. Close to casino to walk to take shuttle. Very clean inside and everything functional with regards to television and bathroom. Will return.

"We love it at the BW Inn at Coushatta"

4
30/04/2017

My girlfriend & I love staying at this hotel. The front desk staff is amazing and always so very helpful in making sure we have the best experience possible. The rooms are nice - we like how comfortable the rooms are. The bed is super soft & there are always plenty of pillows.

"Two Broads Having Fun"

5
26/04/2017

Check-In is always listed as 4:00pm, so I was early by at least a couple hours. I walked in to see if we could check-in early and was very presently surprised that our wait time was ONLY 15:00 MINUTES. The staff at the Best Western Inn was very friendly and helpful, we couldn't have asked for better service from everyone there. The breakfast the next morning was very good also. KUDO'S to everyone there.

"Best Western Hotel - Kinder La."

5
21/04/2017

Nice place, quality staff, good breakfast. Stayed 4 nights . I stay here periodically on business. Always an enjoyable experience. I would recommend it. Has a shuttle to the casino next door which is one of the nicer casinos I have been in.

"A hotel that stank"

1
21/04/2017

Staying in this hotel was terrible A dog barked for hours and when I spoke the front desk he said the fog is deaf ??? The smell of stale smoke al the time in the none smoking rooms were shocking On one occasion the front office person would not even get up and a approach me I had to ask him to .

"awesome one night stay experience"

5
20/04/2017

Rooms were super comfy and the staff was really friendly. I loved that there's a shuttle that takes u to the casino and back all night. The price for a one night stay wasn't too pricey and the breakfast was great!

"Great room"

5
06/04/2017

Great rooms had a lot of space bathroom had alot of space also . breakfast was excellent. staff excellent as well. Will be back soon. Bus picks you up and takes tpu to the casino and drops you off back at the hotel

"Good clean hotel"

4
29/03/2017

Clean hotel with a comfortable bed and friendly staff. I will definitely stay again when I'm in the area. The only negative thing I have is the options of places to eat. The casino has decent food but wasn't impressed really.

"Weekend get away"

5
27/03/2017

We had a great stay at the best western. It was clean, quiet, well staffed, and will return. Loved the shuttle that was offered 24 hours and seemed to show up every 15 min. Awesome!! I only wished there was a refrigerator in the room.

"Great Stay"

5
20/03/2017

This hotel was nice and clean. Our room was very comfortable including the bed. The only problem was that the internet was very slow. The breakfast was good and the lady taking care of it kept it replenished. We will stay there again when we go back in that direction.

"Birthday stay"

4
14/03/2017

Room wasn't exactly what I had ordered but it was decent. Staff was great and friendly! The breakfast was okay, it had variety of eggs, sausage, waffles and bagels, with of course some cinnamon rolls and muffins. Overall a good stay but next time I will have re verify my room stay. It was my bday weekend and I wanted everything to be peachy.

"Would stay there again"

4
27/11/2016

This was a short trip to visit friends, not to go to the casino. The Inn was comfortable, and staff friendly. Beds very comfortable and the front desk accommodated our desire for a non-smoking room by putting us in a handicap-equipped room, which was perfect. Our only glitch was that we reserved through Hotel.com and somehow our reservation was confused. Hotel.Com resolved everything. All good.

"Coushatta"

5
22/11/2016

Hotel very clean and quite...everyone very professional and polite...was really surprised of condition of hotel since it has been there for several years.. everything updated and fresh. used shuttle and had no wait either going or returning from event

"Coushatta Trip"

4
15/11/2016

We decided to try this hotel to be closer to Coushatta but not incur the expense associated with staying at the Casino. We were pleased with every aspect of our stay. Breakfast was fine, could have used some bacon...but that's me! Coffee served 24/7, excellent.

"Kinder?"

5
12/11/2016

My husband & I stay here monthly. First, it's clean. Housekeeping is top notch. Other employees are more than willing to accommodate any request. They always smile and say hello. Genuine ppl work here. Plus our mini schnauzer is able to stay with us without any problem. Fair rate of 10$ a night per pet. We love being here; btw beautiful pool too.

"Individual"

4
02/11/2016

Always stay at Coushatta Kinder Best Western when in Kinder LA. Room #330 had issues with the Air conditioner compressor coming on it was nosier. The Toilet kept running off and on due to a Tank leak. The Drapes were hanging off the track on the right side of the window.

"Trip to the Casino"

5
31/10/2016

Great place to stay while at the Coushatta Casino. Rooms are nice and big, great staff always helpful to guests. The morning breakfast is fresh and quick and plenty to eat. Stay there whenever we go to the casino. Just a nice 5 minuet walk and beack in the casino

"Great Place, Great Price"

5
31/10/2016

I am disabled, in a wheelchair and my wife is in almost the same condition. When we reserved the room we reserved a handicap room, was not disappointed at all. Everyone was very courteous and polite, room was excellent, good A\\C and heat, comfortable bed, quite. Would recommend.

"Not to Clean..."

2
29/10/2016

The front door windows could have used a good cleaning....Our rooms did not have clean towels, we had to ask for them, the young man who was doing the wash was on our floor and the music he was playing was up so loud you could not hear yourself think! My son's room had a dead roach in the bath tub...We finally got our towels around 11:00..However, the bed was comfortable and the staff was pleasant..we only had to spend the one night..I will say that a place of business is only as good as the person in charge..???

"great place to stay"

5
28/10/2016

Love the Best western inn at coushatta. The beds are very comfortable and the rooms are spacious. The lobby is very nice to sit in/ have breakfast. Love the convenience of being so close to coushatta. The front desk clerk was always friendly and helpful. Would definitely stay here again !!

"Always Excellent"

5
24/10/2016

My husband and I have stayed at BW on several occasions when visiting Coushatta Casino. We have never been disappointed at the service, cleanliness and convenience. The breakfast is pretty good too. The property is essentially in the parking lot near the casino and is very accessible via personal car or the shuttle. They will call the shuttle for you 24 hours/day.

John E, General Manager at BEST WESTERN Inn at Coushatta, responded to this review
Thank You very much for your review! It sounds like you are a loyal guest. We sincerely appreciate your business! Thanks again four review and loyal business! Best regards, John Edwards General Manager

"Worth the money"

5
18/10/2016

I did quite a bit of research into the various hotels available around the Coushatta. I was very surprised to read that this hotel was the #1 in the area, what with the casino having several options. When I read the reviews of this hotel vice the casino hotels, that's when I made the call to stay here. Arrival: The entry is a little tricky, but that's not the hotel's fault, to be sure. Just trying to warn the traveler upon their arrival. Check-In: Flawless and quick. Room: Very nice, very clean. No complaints about the decor. However, we were given a room that joins with the next room via a door. These doors are not sound proofed at all, it seems. The neighbor had their TV on all night, and I don't think it was on very loud, but we could almost make out what was playing. Fortunately, we're heavy sleepers. The TV was on all night, into the morning, but we didn't bother calling or complaining. FYI. Service: The staff was very accommodating with our late wake up and departure for the day, cleaning the room in our absence after letting the front desk know. Check-Out: Flawless and quick. Didn't try the shuttle to the casino as I figured it'd be quicker to just walk across the parking lot. The weather was nice and I needed to stretch my legs anyway. If there's a dim spot to eclipse the loud TV next door, it's this: I had inadvertently left a remote control for my computer in the room. When I called, the lady was very accommodating: locating the remote, ensuring that it would be mailed to me...although I should have re-confirmed my address, etc., with her, I didn't. After a few days (5), I began to wonder, so I called back. The remote was still "on the manager's desk, he's been in meetings all week." It took another phone call (3 or 4 days) later to find out that it still hadn't been mailed. All told: nearly 2 weeks to get the thing. I'd stay there again. Sure. Just FYI.

John E, General Manager at BEST WESTERN Inn at Coushatta, responded to this review
Please accept my apology in regards to you receiving the remote. As soon it was brought to my attention it was mailed the next day. Again, please accept our apology. We do appreciate you saying with us and taking the time for your review. We do try our best to take care of each and every guest. Hope you will stay with us again! Best regards, John Edwards General Manager

"Bus Trip to Coushatta"

4
17/10/2016

Hotel is very close to casino. Within walking distance but they also have a shuttle service which runs 24/7. Great hot breakfast and the rooms are very spacious and clean. Will definitely stay here again on our next trip.

John E, General Manager at BEST WESTERN Inn at Coushatta, responded to this review
Thank you very much for your review! Hope you had a good time at Coushatta! We appreciate your business very much and look forward to having you as our guest on your next trip. Best regards, John Edwards General Manager

"weekend wedding in the area"

4
03/10/2016

This hotel was very clean and well maintained. The staff was professional and friendly. We actually stayed there on our first trip to Coushatta 19 years ago before the Grand Hotel was built. We were back in the area for a family wedding and decided to stay again. We were not dissapointed. We ususally stay with Marriott when we travel but have stayed with Best Western now 3 times in the past year, in different towns in Louisiana when Marriotts weren't available. All 3 times we have been pleased with the cleanliness of the rooms, comfort of the beds and the service has been wonderful all 3 times. We have also enjoyed the complementary breakfast. While not extravegant it has been a nice aminity to have while traveling.

"Hotel Review"

5
26/09/2016

Very nice hotel, very clean, and has comfy beds and pillows! Wish the A/C fan was a little louder to replace the sound of the fan I'm used to having, but overall we had a great experience and will stay here again! We also really enjoyed the shuttle service to get back and forth to the casino.

John E, General Manager at BEST WESTERN Inn at Coushatta, responded to this review
Thank You so much for your nice review and your business! It is greatly appreciated. The Coushatta Casino Shuttle is Great!! Again, Thank You for your business!! Regards, John Edwards

"love our stay here every time"

5
25/09/2016

love our stay here every time my husband and I come annually or more so and everyone is nice hotel is lovely jetted tub room our favorite best continental breakfast hands down - we will always chose this location for our Coushatta trips. Price a little towards high when trying to stay more than night or two however.

John E, General Manager at BEST WESTERN Inn at Coushatta, responded to this review
Thank You for your nice review and your business!! It is greatly appreciated! Our suites with the jetted tubs are nice. Happy to read that you enjoy our breakfast. I will share your nice comments with our Caring Team. They enjoy knowing that their efforts are appreciated! Again, Thank You so much for your business!! Best regards, John Edwards

"September Trip"

5
22/09/2016

hotel was great. did not know pets were allowed, but the rooms were clean. Staff was very courteous and professional,knowledgeable , and helpful. I will be staying here again and normally I would not stay where they allow dogs.

John E, General Manager at BEST WESTERN Inn at Coushatta, responded to this review
Your response and comments are appreciated very much. Your business is truly appreciated. We look forward to having you as our guest again!! Best regards, John Edwards

"Very Good"

4
18/09/2016

I would recommend this hotel. Stay was great. shuttle service was awesome. Way better than the rest of the hotels around the area. Very clean and good service. I woke up late so I did not get a chance to have breakfast.

"Gambling Fun"

5
17/09/2016

We have stayed at the hotel several times. Always a very pleasant stay. Nice, clean, comfortable bed and pillows. I would rather stay here than at the casino because of the great free breakfast! Shuttle to Casino is fast and always available. We never waited more than 10 minutes.

John E, General Manager at BEST WESTERN Inn at Coushatta, responded to this review
Thank You for your nice review and your continued support of our business! We sincerely appreciate your staying with us! The breakfast and shuttle service is a great benefit. You and yours have continued fun on you getaways!! Best regards, John Edwards

"It is a good one!"

4
13/09/2016

Staff is polite and friendly....they attempt to meet all expectations. We have stayed here numerous times and will stay again. It is clean, comfortable, and a fair value for the area. We love their service.

John E, General Manager at BEST WESTERN Inn at Coushatta, responded to this review
Thank You being a loyal guest and posting your nice comments! We are very fortunate to have such a Great Team! The associates do take much pride in your comfort. We look forward to seeing you again! Best regards, John Edwards

"Labor day weekend trip"

5
12/09/2016

I wanted to take a quick trip to Coushatta on Labor day weekend and the casino rooms were very expensive. I found the Best Western next door and the prices were much cheaper. My room was very spacious and clean. The cable TV channels weren't that great but that's ok didn't watch much anyway. Took a quick dip in the pool and it was nice and big for a hotel pool. The free breakfast had many options! Eggs, grits, waffles, sausage and more. You can walk to the casino but the shuttle runs 24/7 and it's very convenient.I had no issues with with other hotel guests. Everyone is out to the casino no one is in their rooms. Hotel employees were very courteous I will definitely stay here again next time!

John E, General Manager at BEST WESTERN Inn at Coushatta, responded to this review
Thank You very much for your nice review. We are very pleased that you chose Best Western for your lodging choice. We will soon be upgrading our TV package. We will have over 120 channels to choose from! Looking forward to having you as our guest in the future. Best regards, John Edwards

"Great weekend!"

5
12/09/2016

My husband and I had a great weekend staying at this hotel! location was convenient once we parked that was it! The shuttle was a wonderful experience! Thanks and we have already re booked! I look forward to another pleasant stay as always with Best Western!

"Great Stay"

5
12/09/2016

Kathy was great at the front desk was great. She welcomed us and seem to actually enjoy her job. She was very pleasant to talk to. Thanks for the great stay. The room was very clean. The breakfast was hot and very good also. I would absolutely recommend this hotel to others staying in the area.

John E, General Manager at BEST WESTERN Inn at Coushatta, responded to this review
Cathy is Great! She receives so many nice compliments! She does enjoy our guests'. She loves to talk! Thanks so much for your review and your business! We look forward to having you as our guest in the future! Best regards, John Edwards

"stay"

4
29/08/2016

Very helpful and friendly staff, would recommend. The continental breakfast was freshly served with a good variety. Clean lobby with plenty of sitting room. My only suggestion would be maybe a mini fridge in rooms.

"Great"

5
29/08/2016

This is one of our favorite hotels. Perfect every time. The lady at breakfast even went out of her way to make some oatmeal for my 6 month old son! She was so sweet! The rooms are always super clean. The beds are comfy.

"Play time"

4
29/08/2016

Overall, the hotel was very nice. But for the price $142 (incl. tax), I would think a mini fridge would have been in the room. I found out after we had been in the room for a bit that for $10 more we could have had one. Oh well...Again, overall we had an enjoyable stay and will definitely be back!

"Surprised"

5
27/08/2016

last minute overnight stay. Next to Casino . Clean large rooms and bathroom. I don't really follow hotel chains, but I will consider Best Western first in the future. Continental breakfast also makes it easy to grab a meal before heading out.

John E, General Manager at BEST WESTERN Inn at Coushatta, responded to this review
Thank you for your nice review and it also sounds like your first time here! Welcome!! All management and associates make every effort to ensure ydsour stay is enjoyable. We appreciate your business very much! We look forward to having you stay with us again! Regards, John Edwards, GM

"Excellent hotel"

5
25/08/2016

This is one of the best hotels in the area. Always clean and well maintained. Breakfast is definitely a plus. You can't beat the location if you want to go to the casino. We have never had a problem at this hotel.

"Awesome Digs!"

5
23/08/2016

This was not my first time to stay here and it certainly will not be my last. To sum it up: there are five very simply amenities I expect from a hotel: cold rooms, clean sheets, comfortable beds, affordable pricing and great customer service. This Best Western delivers!

"Wonderful stay"

5
10/08/2016

I can't say enough about Best Western on US 165. They rate exemplary in every area. The desk clerks, the kitchen staff and the housekeepers were just wonderful. They met every need that we requested. The hotel was clean and the food was delicious. We loved our accommodations.. We will definitely go back again.

"If you like perfection this is the place to stay."

5
06/08/2016

The hotel is next door to the casino, which is within walking distance or staff will call a shuttle for you.The staff is very friendly, they will also provide some small items you may have forgotten. There is also a convenience store less than a block away. Most important the hotel rooms are very clean.

"OUTSTANDING !!!!"

5
03/08/2016

The employees at this Best Western were awesome!! They were very nice and helpful. Our room, bathroom was very clean and the food was great. Words cannot describe how great the people were here on our stay.We have stayed at many high priced and low price hotels and non have come even close to the customer service that we received. Thank you and keep up the great work!!!

"Weekend Away"

5
01/08/2016

A great location next to Coushatta and has everything you need for a weekend away. Staff is very friendly and helpful. They do have a 24hr bus to take you back and forth from Coushatta. But it's close enough to walk if you would like to.

"Will stay here again!"

5
31/07/2016

Last minute trip. We found a room at BW and decided to stay because of the great reviews, glad we did. The staff was nice to deal with and fast check-in, express check-out. The room was clean, large and comfortable. Free breakfast had good choices and great coffee. Free wifi was fast. A shuttle bus runs regularly to and from the casino, great addition if you don't want to walk or drive. We will stay here again!

John E, General Manager at BEST WESTERN Inn at Coushatta, responded to this review
So nice to hear that you will be staying at our Best Western again! Our rooms are over sized and have plenty of space in the bath rooms! You should see our Suites!! Hope you had a great time at Coushatta! The shuttle makes it so convenient. Thank you so Much for your nice review! We appreciate your business very! Hope to see you again soon! Regards, John Edwards, GM

"Will Stay Here Again 5++++ ****"

5
29/07/2016

First time to stay at this location. Room was CLEAN..beds were so comfortable...the staff was awesome...I usually stay at another hotel near the casino...this time I was fortunate enough to find an opening here at the BW...now I see why it is always booked!!! Will always try here first in the future to meet my needs...110% satisfied in every way...

John E, General Manager at BEST WESTERN Inn at Coushatta, responded to this review
What an Awesome review! Thank You Very Much!! We are happy we played an important role in your trip to Coushatta! Your comments will be posted on display for all Team Associates to read. They enjoy hearing that their work shows! We appreciate your business greatly and hope to see you again. Regards, John Edwards, GM

"Excellent"

5
28/07/2016

We wanted a get away trip for the night! It was perfect! Room was big, clean and comfy. Staff of friendly, check in was quick and easy. Hotel offered shuttle to casino, which is in walking distance if you want the exercise. We would absolutely stay here again!

John E, General Manager at BEST WESTERN Inn at Coushatta, responded to this review
Thank You so much for your nice review and giving us the opportunity to have you as our guest! It is our pleasure! Hope to see you again! Regards, John Edwards, GM

"Excellent!"

5
27/07/2016

Love this hotel. Everything - the room - the bathroom - the lobby - everything was clean. The staff was professional, helpful, and friendly. The breakfast was delicious. The bed was comfortable. The shuttle from hotel to casino ran regularly. Loved our stay here.

John E, General Manager at BEST WESTERN Inn at Coushatta, responded to this review
Thank You for your very nice review! We always enjoy hearing our efforts are being acknowledged and appreciated! We are blessed to have such a Great Team! We are happy you enjoyed the shuttle and hope you had Good Luck at Coushatta! Your business is appreciated! Hope to see you soon!! Regards, John Edwards, GM

"Nice and quiet"

4
20/07/2016

It was good to be on the property an not have all the noise.The rooms are clean and the staff quite helpful. there is door to door service to the casino. I was able to relax and my wife was able to enjoy the casino a good way to go.

"Get A Way!"

5
11/07/2016

The hotel was very nice, clean and in a great location. Staff greeted us and answered any questions we had. I would definitely stay again! Casino shuttle ran all night, but if you wanted to walk, we did, it was not a bad trek.

"Stay At Best Western"

4
08/07/2016

Room was clean. Check in and out very easy. Continental Breakfast very good. Great location very close to major highways/interstates,and things to see and do. We recommend this particular Best Western to all of our family and friends.

"Great Hotel"

5
07/07/2016

The hotel was clean, the room smell good and the bed was comfortable. It is close to the Casino and the shuttle ran all night. The lady at the front desk was very friendly. There was plenty of parking space. The landscape was and the grounds was well kept.

John E, General Manager at BEST WESTERN Inn at Coushatta, responded to this review
Thank You for your review and sharing your nice comments! The associates take pride in customer service. Your business is greatly appreciated. Look forward to having you as our guest in the future! Regards, John Edwards, GM

"July vacation"

5
05/07/2016

We enjoyed the hotel, asked for a handicap room, and got one on first floor right by the front doors. Great staff and breakfast. They immediately called for the shuttle every time we were ready to go gamble, did not have to wait. Very clean hotel, friendly staff.

John E, General Manager at BEST WESTERN Inn at Coushatta, responded to this review
Thank You so much for your nice review! We hope you had a great time at Coushatta! Your business is greatly appreciated! Hope to have you as our guest soon. Regards, John Edwards, GM

"Favorite Place to Stay!!"

5
03/07/2016

This hotel is amazing! Always clean, staff is very nice and always helpful! We never stay anywhere else but here! Mrs. Cathy is amazing! We love her! The breakfast is always good! Rooms are never dirty. We've stayed at other places and literally found random things or trash that was left behind that was not cleaned from the last guests, never had that problem here. Everyone at this location is completely attentive to the guests. Very welcoming atmosphere. Glad we found this gem! Prices are always reasonable even during peak times.

John E, General Manager at BEST WESTERN Inn at Coushatta, responded to this review
Thank you taking the time to say your nice words. Cathy is a Great Associate! She cares much about our guests'! We appreciate your business very much. Your nice comments will be shared with all Team Members. Regards, John Edwards, Gm

"Couschatta stay"

5
30/06/2016

This was one of the best hotels I have stayed in. Everything about it was great. Clean, comfortable, friendly and accommodating. I heartily recommend this hotel for your stay at Couschatta.. The pool was wonderful and I was thrilled to see that they had a handicapped lift to get into and out of the pool.

"Last Minute Stay"

4
27/06/2016

BW gladly offered my husband & I lodging for one night/weekend stay. Surprise that had availability especially being next to a busy casino. Thanks BW. We were very tired and had just driven in from FL.

"Casino visit"

5
27/06/2016

Hotel is next door to the casino. The casino has free vans that run to and from hotel regularly. You save about $100 per day by staying off sight. Amenities include: has a free breakfast, daily newspaper, elevator, allows small pets, business center, free Wi-Fi, in room coffee, ,microwave, refrigerator, flat screen HD TV with free Showtime. Room was clean, quiet, AC worked quietly, large bathroom, very comfortable bed, desk and chair, recliner, radio-alarm clock.

"Surprisingly Nice"

5
25/06/2016

I was pleasantly surprise with how nice this hotel room. The room was so spacious, clean, and comfortable. The staff was very friendly. The breakfast needs a few more options but it was not bad. The location was perfect - right next to the casino.

"NIght Getaway"

5
23/06/2016

We had a last minute issue arise and needed to stay in a hotel for the night. I called the Best Western in Kinder LA and they not only had the perfect room for my family and I, but also was given an excellent price. The room was perfect and the breakfast was amazing. Their internet worked wonderfully as well without any issues.

"Very Nice"

5
23/06/2016

It was a Saturday and we were on a mini vacation. We had stayed a couple of nights at Lake Charles and decided we weren't ready to go home. I called the Cashatta casino, but they were booked up. Since we are Best Western reward members I called them and was able to get a room. It was such a nice hotel and the employees were great. Kudos Best Western you made our stay a pleasant one again.

"Always a pleasure"

5
23/06/2016

We always stay that this BW when we go to Coushatta. It has been a blessing for many years. We have never had a bad experience and everyone always makes us feel welcome. Accommodating our family pet is also a big plus. Beds are great and the rooms are quiet.

"Fathers day trip to the casino"

4
18/06/2016

Hotel is an above average Best Western with good rooms, good beds, friendly staff, adequate breakfast and easy access to the casino by private car or shuttle. Had a very pleasant stay with no issues. Cleaning ladies were very considerate of one's wishes

John E, General Manager at BEST WESTERN Inn at Coushatta, responded to this review
Mr. Jim, Thank you for your nice review and Happy Fathers Day! We are fortunate to have a Great Team of caring associates. We have been acknowledged by Tripadvisor and Best Western International for our service this past year. We appreciate your business very much! Hope to see you again! Regards, John Edwards, GM

"Great decor, Clean, Great Free Breakfast"

4
13/06/2016

Usually when you hear "free breakfast" you think of fruit and a muffin. I must say, this locations breakfast was really, really good. The room and lobby were clean, did not smell and the staff was extremely friendly. The only issue I had was the noise from my inconsiderate neighbors in the next room. They let their kids scream bloody murder both days before 8AM. This location is a casino based hotel - with that in mind, you HAVE to know that 99.7% of your guest spend all night gambling and usually come in about 2 or 3 in the morning. To be scared awake that early by kids who like to run up and down the hallway babbling in front of your door that damn early - ALMOST made me lose my s**t. I believe when your guest make up casino goers - a quiet rule needs to be implemented at least until 10AM.Or, keep kids / families on one floor away from late night guests. Other then that, our stay was very good.

John E, General Manager at BEST WESTERN Inn at Coushatta, responded to this review
First Thank you for your comments and your business. Please accept my apology for the noise you experienced. This is not a common issue at this hotel as the vast majority of our guests' are mature adults. Your business is greatly appreciated and I do hope you will continue to stay with us in the future. Regards, John Edwards, GM

"Half the Price of Coushatta Casino Hotels and Twice the Benefits"

5
11/06/2016

We came to Kinder to gamble and considered staying at the higher priced casino hotel. But when we compared the price was $100 more for one night then the Best Western, we decided to take a chance on a lower scaled hotel. We are very glad we took the gamble - no pun intended! We were greeted by very nice front counter staff who informed us a shuttle was available at any time to the casino. They offered us cookies and gave us the wifi password. The room was very clean, comfortable beds, and the lotion and shampoo were Bath and Body products. Breakfast included hot and cold items with a variety of choices - french toast, waffles, bagels, fruit, oatmeal, etc. I would highly recommend the hotel. We were pleasantly surprised at the amenities and service we received. For the lower price, we were not expecting to receive the extras that we did.

John E, General Manager at BEST WESTERN Inn at Coushatta, responded to this review
Mr. TexanTraveler, What a very nice review! Thank You for taking the time for your review! Hope you and yours had a great time at Coushatta! We have a Great Team that care about our guests' and their comfort. Your business is greatly appreciated! I am so proud you gave us the opportunity to serve you! Your nice comments will be shared with our Caring Team! We look forward to having you as our guest again! Consider booking one our Suites on your next visit. The suites are so nice! My Best to You, John Edwards, General Manager.

"outstanding hotel"

5
06/06/2016

rooms were very clean and organized hotel staff went beyond there way to make me feel welcome. breakfast was fresh and hot. courtesy shuttle was a great ride and drivers were very pleasant.i would recommend this hotel to anyone

John E, General Manager at BEST WESTERN Inn at Coushatta, responded to this review
Thanks so much for taking the time for your review! We are so blessed to have the staff that care about our guests' comfort and enjoy our Hospitality! The casino shuttle is so nice and the drivers are very nice to all guests'. We appreciate your business very much! I have shared your comments with the Caring Team! We look forward to having you as our guest soon. Regards, John Edwards, GM

"Wow! What a great suite!"

5
01/06/2016

We hadn't been on a vacation for 3 years & decided to go see Skid Row when they were playing a show here. Since the first hotel we chose was full we decided to give this one a try even though there weren't any pictures of the room on the website to look at when I booked it, just a description. We are SO glad we did. We decided to splurge a bit since we don't travel a lot & booked a 2 room suite. It was great! The bathroom was so large it made it like a 3 room suite. It had a wonderful relaxing Jacuzzi tub & 2 vanity areas with sinks on each side of the room. The a/c was wonderful. Got the room nice & frosty for sleeping comfortably. This is also one of the few hotels we've stayed at that the staff understands what a do not disturb sign means. No one came knocking early when we had a later check out. We loved it!

John E, General Manager at BEST WESTERN Inn at Coushatta, responded to this review
Thank You for your nice review! We are so happy that you enjoyed our "LARGE" Suite! They are very nice. I would like to know what site you visited that did not show pictures of our suites and other rooms and property. Please call me. 337-738-4800. Thanks so much for your business, it is greatly appreciated! Regards, John Edwards, GM.

"Great hotel with friendly staff"

4
24/05/2016

I've stayed at this hotel twice. Both times I've had a great experience. They offer a free shuttle to and from the casino, never waited more than 5 mins. The breakfast is good, eggs, sausage, bacon, waffles, biscuits/gravy. Beds are comfortable and bathroom is clean. Small fitness room, 1 treadmill, 1 elliptical and some free weights.

John E, General Manager at BEST WESTERN Inn at Coushatta, responded to this review
Thank you for your review and your nice comments. We appreciate your business very much! The shuttle to and from the casino is such a great amenity for our guests'! Hope you had a great time at Coushatta! When you return to Kinder we do hope you will be our guest! Again, Thank You for your business! John Edwards, GM

"We will return"

5
10/05/2016

Great staff we got there at 1:30 A.M. and they were there to check us in. No waiting. Room was very clean and large for 3 of us. Breakfast was great also. I had already prepaid and there were no additional charges.

John E, General Manager at BEST WESTERN Inn at Coushatta, responded to this review
Thank You very much for your business and taking the time for your review. We hope you had a great time if you visited the casino!! Your comments have been shared with our Great Team. We look forward to having you as our guest in the future! John Edwards

"Tub instructions"

4
05/05/2016

Be sure to let the jets run before you get in. ours had some nasty foamy brown stuff come out and we had to clean it 2 times before we could use it. The bed was hard but had lots of pillows. Other than that we had a nice time.

John E, General Manager at BEST WESTERN Inn at Coushatta, responded to this review
Please accept our sincere apology for the hot tub issue! We recently cleaned all the hot tub jets. The person did not follow the rinsing instructions. It has been addressed and corrected in all rooms. Again, we apologize. Thank you for your business and we hope to have you as our guest in the future. John Edwards

"Pleasantly surprised"

5
04/05/2016

We were not expecting much, but this hotel far exceeded what I think of Best Western. Room was HUGE, bathroom as well. Updated, bed was so comfy, I we didn't want to get up. Right next door to casino. Access to shuttle. Full breakfast bar. Will definitely stay there again.

John E, General Manager at BEST WESTERN Inn at Coushatta, responded to this review
Thank You so much for your nice review and staying with us! We appreciate your business very much. We hope you had a great time at Coushatta! The 24/7 shuttle is great for our guests'! Your nice comments have been shared with all associates. Look forward to having you as our guest soon! John Edwards

"Very large, nice clean room"

4
20/04/2016

Will definitely stay here again. We've stayed here a couple of times before. Right next door to the casino and had 24 hour shuttle service and free breakfast. Very spacious, clean, nice room with beautiful view.

John E, General Manager at BEST WESTERN Inn at Coushatta, responded to this review
Thank You for staying with us! We hope you had a Great Time! Thanks for sharing your comments. We appreciate your business and look forward to having you as our guest again! John E, GM

"Best of the Rest...."

4
20/04/2016

The Coushatta Resort itself has 4 overnight stay options, The Grand Hotel, The Seven Clans Hotel, The Coushatta Inn, and the Red Shoes Chalets. The first two are premium hotels and slightly better quality wise as well as amenity wise than that of this Best Western Inn which is located adjacent to the resort. The other two options on the other hand are NOT. I have stayed at all of these places and would rate the Coushatta Inn a lower tier two star experience at best and the Red Shoes Chalet's which is nothing more than a trailer park lower than that. The Best Western Inn is far and away the nicest hotel in Kinder outside of the two premium Hotels at the resort. This hotel is very well managed and the staff is second to none in this area, In fact I only stay at the hotels on the resort when they are comped, otherwise if I'm spending my own money I stay at this BW hotel exclusively when visiting Coushatta. Very highly recommended! -Enjoy!

John E, General Manager at BEST WESTERN Inn at Coushatta, responded to this review
Thank You for your review and acknowledging our Team. We are fortunate to have a staff that cares for our guests' and their comfort. Your nice words will be shared with the staff! We appreciate your business very much. Please ask for me on your next visit. Would enjoy meeting you! John Edwards

"Week End Trip"

5
07/04/2016

My wife and I stay at this hotel when we go to the casino. The Hotel is clean, the Staff is very professional and helpful. We have stayed here at least 30 times or more. We have never had any problems at the hotel.

John E, General Manager at BEST WESTERN Inn at Coushatta, responded to this review
Thank You for nice comments and all of your previous stays with us! Your business is greatly appreciated!! I will share your comments with the Team that make it work to keep you and all our guests' happy and return to our property. Again, Your business is greatly appreciated! John

"April 7 2016"

5
07/04/2016

Hotel was very clean,had a good bed,and room was very nice. had a great breakfast before checkout. Check-in was easy. All the things i asked for in reference to a room were taken care of by the front desk. Will definitely tell people how well Best Western in Kinder treated us in our stay.

John E, General Manager at BEST WESTERN Inn at Coushatta, responded to this review
Your review is very nice and appreciated! So happy to read your stay with us was enjoyable! Also, Thanks for sharing your experience with your friends! We appreciate your business very much. Look forward to having you as our guest soon. John

"fun get away to kinder"

5
02/04/2016

t This best western is a very nice place to stay if you are in the area>very clean both in side & the grounds . The staff are really nice & friendly folks We will see . The you all on our next visit . Thanks again The Browns

John E, General Manager at BEST WESTERN Inn at Coushatta, responded to this review
Thank you for your nice words and taking the time to share! We look forward to having you as our guest in the future. I will share your comments with the Super Stars that make us who we are! We appreciate your business!! John

"Check your reservations"

3
31/03/2016

Recently stayed at this hotel for business. When I checked in, I was told that I had booked for 4 nights. I corrected the clerk and told her that I was only there for 1 night. She stated that she would fix the reservation. I then asked for a top floor room and she was able to accommodate this request. After leaving the next morning and just grabbing my receipt under door (my mistake) and sent my receipt to corporate travel lady. She discovered that there was another name on receipt. So, I called the BW directly and they informed me that I had stayed 4 nights and had even spoken to housekeeping during one of those days. I tried to explain that this was a mistake and was supposed to have been corrected upon check in. Was also told that I stayed on 1st floor and I informed them that I had stayed on 3rd floor. Lady on phone made me feel like I was lying to them and was trying to get out of my charges. Well after multiple phone calls with BW, they were finally able to get the issue resolved and credit back for 3 nights. This is a decent hotel for the area and mainly caters to the casino next door. Clean rooms and average fitness room. Only issue besides the one listed above is that it reeks of cigarette smoke in lobby and hallways. Thankfully rooms do not smell too bad.

"Best of the Best Western Hotels"

5
31/03/2016

This hotel is the best hands down. The staff went overboard to make sure my stay was memorable. They were all so helpful and very courteous. And my bed was something to write home about. I just wish I could have strapped that bed on top of my car and taken it home with me. I was very surprised at the size of my room. Why you could hold a ball in it because of its large size. I am looking forward to going back to this hotel sometime soon. You can't go wrong with this hotel.

John E, General Manager at BEST WESTERN Inn at Coushatta, responded to this review
Thanks so much for all of your nice comments!! We are fortunate to have a great team that care for each guests' comfort. Also, thanks for not taking the bed home with you!! They are very comfortable!! Look forward to having you as our guest soon!! I'll share your nice comments with the team. John

"Best value in Kinder, La"

5
28/03/2016

This hotel offer the best value for an overnight stay in Kinder, Louisiana. This hotel employs a professional staff,provides clean rooms and presents a most enjoyable breakfast. The hotel is located close to the casino and just down the road from the golf course. A shuttle service provides transportation on the casino grounds. I will return to play golf at Koasati Pines and stay at this hotel.

John E, General Manager at BEST WESTERN Inn at Coushatta, responded to this review
Thank You Very Much for your nice comments! The staff takes much pride in regards to great guest service. We appreciate your business and look forward to seeing you again. Thank You!

"Better than expected"

4
27/03/2016

Booked this hotel for our casino trip. Walked into a surprisingly nice lobby and we were immediately greeted by Cathy. Very professional with great customer service skills. Made us feel very welcome and explained everything to us. Our room was on the 3rd floor. Clean and spacious. I was impressed. Free breakfast was really good with lots of choices. Check out was easy. We will stay here again.

John E, General Manager at BEST WESTERN Inn at Coushatta, responded to this review
Thank you for sharing your comments. Cathy is super in proper guest service! I will share your comments with Cathy and all team members. We appreciate your business very much!

"Close to Casino"

3
25/03/2016

My wife and I like the Best Western chain of hotels because they are usually clean and comfortable. The Inn at Coushatta is no exception to this rule. The bed and bathroom were clean and the air conditioning worked well. The casino shuttle picks you up and drops you off right in front of the hotel lobby and there is a canopy if it is raining. The only issue that I had was that upon entering the lobby for check in it smelled like an ashtray. Our room was non-smoking and did not smell like burned tobacco but not the lobby. Fortunately the next morning during breakfast, which is in the lobby, the ashtray smell was absent.

"Overview of Best Western Coushatta"

5
25/03/2016

This property is the place to stay. Whether for one night or two. We travel from Beaumont every month and stay one night and enjoy this accommodation. Everyone is so nice and eager to make your stay a good one.

"Hotel Experience - Hampton Kinder, LA"

5
24/03/2016

This is a very well maintained hotel. The front desk staff is extremely helpful and explained all the amenities the hotel offers. Based on our reservation, everything was ready when we arrived. From the time we were greeted at the front desk to going to our hotel room was about 5 min. Very quick.

"restful"

5
23/03/2016

We always stay at this Best Western when we go to Coushatta Casino. Always comfortable, staff is nice, breakfast plentiful and hot. Home away from home. Always clean in reception area and rooms. Ease of getting to Hotel and going to casino.

"Still Quality"

5
21/03/2016

We have stayed at this property on many occasions and it NEVER fails to rate high marks. The breakfasts are always very good and when attached to "free", can't be beat.. The staff are always friendly and it's only a short drive or called-to-order shuttle bus away from the Coushatta Resort.

"BW Kinder"

5
17/03/2016

Great location next to Coushatta Casino. Shuttle on call to the casino and wait time is less than five minutes. Breakfast was good with a good variety of choses. Very helpful staff. No fridge or microwave in rooms. Internet in lobby is very slow.

"Weekend at Coushatta"

5
12/03/2016

This place is the best kept secret ever! Friendly staff, clean and comfortable. The around the clock coffee and tea were a plus. Breakfast was pretty good, standard for Best Western but good enough so you don't have to go our and find something to eat. The wifi was also pretty strong. All around a great deal!

"Great place to stay"

5
09/03/2016

This was not my first time in this Hotel, but it seems like every time I stay is getting better not worse. I recommend this Hotel to any one especially if you have small pets . Very comfortable rooms and immaculate clean.

"Great Stay in Coushatta"

5
07/03/2016

We enjoyed our stay at Best Western Coushatta and have come back to the same hotel many times. The employees are nice and informative as to other things to do in the area. We will continue to visit this hotel again.

"Excellent Experience"

5
07/03/2016

This hotel was great the staff is wonderful and the rooms are clean with very comfortable beds. The breakfast was good and the food was hot. I would recommend this hotel very highly and will stay here whenever I come this way if rooms are available.

"Peaceful atmosphere!!! Nice getaway!!!"

5
05/03/2016

This is our 2nd time staying at the Best Western Inn at Coushatta. We returned to this hotel due to the friendly staff, pleasant atmosphere, cleanliness of hotel and most of all... the comfortable rooms!!! The hotel is very close to the casino and the shuttle is always available. Veronica, our shuttle bus driver was very kind and was pleasant to talk to on our short ride to the casino. Free full breakfast consists of scrambled eggs, biscuits, gravy, sausage, oatmeal with choice of granola, honey, dried fruit. Also available, toast, pastries, waffles and cereal. Juice, tea, ice water and delicious coffee are also available.I didn't get the name of the nice lady who was preparing the breakfast but she was very nice as are all the staff. Late check-in was a plus (Thanks Jason) and there were no delays in getting to our room. There are stairs and an elevator available. Outdoor pool and nice seating area to relax. Will definitely be back!!!

"Best value in Kinder"

5
01/03/2016

We use this Hotel every time we go to Coushatta Casino. We like the proximity to the casino. You can walk or use the free shuttle bus service. The rooms are very clean. The staff is very nice. We love that if we want to bring our dog they are allowed. They also have a very nice free breakfast.

"#1 For A Reason!"

5
23/02/2016

This Best Western is number one for so many reasons! Front desk receptionist Jennifer awesome lady in getting our rooms ready. Clean spacious rooms, big puffy pillows, very comfortable beds. In bathroom big plush towels, Bath and Beyond toiletries! Full breakfast, eggs, sausage, biscuits, gravy, etc. on weekend till 10am If shuttle needed front -Desk Jennifer happy to call shuttle for pickup to Casino Great friendly staff all around!

"Good nights sleep"

5
22/02/2016

In town for a family function. Stayed here before. Always clean and comfortable. Love the firm mattress will give you a good and restful night's sleep. Good hot coffee in the lobby when you arrive. Staff well trained. Courteous, helpful and friendly.

"Best Jacuzzi Suite!"

5
22/02/2016

Beautiful room with a great view! Jacuzzi suite was fabulous and the price was under $200 for a Friday night stay! Staff was very friendly and the bed was comfortable. Close to the casino with free shuttles. We will definitely be back!

"Clean, friendly service, great place to stay"

5
20/02/2016

We stayed here 4 years ago and were very pleased. So this weekend we decided to book the suite with a Jacuzzi. I was not expecting such a great suite. Beautiful layout, very spacious, clean and lots of attention to detail. We could not have been happier. Staff was very friendly and helpful. Price was way more reasonable than other hotels in other casino towns we considered visiting. We Will be back!

"Great place to stay"

5
19/02/2016

Does not get much better than this. Stay here if you can!!! Any time we are in the area, this is the place to stay. Great value and service. The staff is great!!!! Best Western is one of the best hotels I have stayed in for business and just for fun. Don't miss out...

"Awesome"

5
16/02/2016

The stay was awesome. I would recommend Best Western to anyone. I was amazed at the room size and coziness. I did not know about the shuttle which made the stay even more pleasant. The staff was kind and very respectful.

"Great place to stay"

5
12/02/2016

We were traveling back to Florida from Texas and decided to take a detour to Coushatta, in Kinder Louisiana and I'm glad we did. The room and service was excellent. I would do this again. It was a great getaway for us.

"Big Rooms, Friendly Staff, Great Sleep"

4
11/02/2016

Greeted by a friendly receptionist who checked me in very quickly. A larger than average room, clean, well equipped, all the basics in place. Frequent shuttle to the resort and a very good night's sleep - given the location and the likely nature of some of the visitors in the sense of going to gamble and party, it was extremely quiet.

"Love this property"

5
10/02/2016

My husband and I truly enjoyed our overnight stay when visiting the casino in Kinder. The value of this hotel is great for it's proximity to the casino in Kinder. The staff was extremely friendly and set us up in a room that was beyond our expectations. She made sure we were in the area of the hotel which have attached to our profile as a preference.

"2 room suite"

5
05/02/2016

The 2 room suite made me want to stay forever. If only I would have won big at the casino I could have just stayed there and not had to go home. The newly remodeled rooms were very nice and some of the same staff was there (and remembered us).

"STAY HERE!!"

5
05/02/2016

We always stay here if we can when we come to Kinder. We come to the ropings at Coushatta arena. I have never had an unpleasant experience here. My granddaughter got sick one time while we were here and I couldn't ask for better help than all they did to make her comfortable. The rooms are always clean, neat, and everything works. The one time the A/C wasn't, they were right on it, fixed it, and kept checking to make sure it was fine. Best and friendliest BW we have stayed at.

"Nice, clean, and friendly. But poor performing AC ruined the evening."

3
01/02/2016

We stayed at this hotel on a Saturday evening. Hotel is very clean, staff is extremely friendly, and it is a very short drive to the casino (you could walk there if you wanted). Check in was fast and parking is close to the entrance. Room looked great, bed was comfortable, and the shower provided plenty of water pressure and hot water. Free morning breakfast was fairly typical, but there was plenty of food available and it was available until 10:30 in the morning. The ONLY problem that we encountered, and why I can't rate this any higher than three stars is because of the miserable night that we had due to the air conditioning. This was a January evening, so who would ever complain about the AC? However it was unseasonably warm this evening and we could not get the room cooled down to a comfortable level. Thermostat turned down, but only fan speed options were "Low", "High", or "Auto". None of those options allowed us to keep the AC running full time. Instead, the AC would run for a few moments, then cycle down. This on and off operation resulted in a room hotter than was comfortable. I'm not certain if the problem with the AC was specific to this room (#202), or is a problem in all of the rooms. But it was enough of an issue that we'll probably consider a different hotel when we make our next trip to Kinder.

"Love the Service"

4
01/02/2016

We always have a great time when we stay at Best Western in Kinder. It is close to the casino, with shuttle service 24 hours a day. It is always clean and the people are so nice. We love that we it is pet friendly with plenty of safe places for them to walk.

"Team Roping Event A Family Event"

5
26/01/2016

Our family goes to the Kinder team roping every year and this year was most enjoyable. We won a little money at the roping, ate, drank and was merry. The breakfast was really good at the Best Western and the rooms very clean and spacious. Thanks for helping us make memories!

"Weekend getaway"

4
07/01/2016

The room was clean, the only problem we encountered and so embarrassing was when one of our family guest went to use the bathroom and it over flooded. Had to run from 2nd floor to the main desk and ask for plunger since it was close to 9pm and knew off hand we were not going to find a maintenance person on site.

"price on new years eve"

4
07/01/2016

We shouldn't have went thru expedia. We paid more than the other two couples that went with us.We have been going to Coushatta for about 10 years or more with two other couples. We go on the 30th and 31st. The 30th is my wife's birthday. We will call direct from now on.

"Best Rest"

5
04/01/2016

The beds are so comfortable and the pillows are so soft. I enjoy my stay to sleep. The housekeeping staff are so helpful and the breakfast in the morning is wonderful. When they say at 6:00 a.m. the breakfast was ready at 6:00 am. Very clean and enjoyed the quite. I would consider staying again. In November we stayed at a different hotel and we just did not like the beds. I say stay at Best Western the Best Rest I get everything I go. I will not stay anywhere else but Best Western.

"Get Away"

5
30/12/2015

We stayed one night at the Best Western Inn at Coushatta Casino in Kinder, Louisiana. The hotel was clean, comfortable, and the staff nice and friendly. Shuttle service is provided to the casino. We slept in, and did not get the free breakfast, but we enjoyed the coffee that was in the room. We really enjoyed our stay.

"Best deal in Kinder"

5
28/12/2015

Convenient location if you plan to visit the casino and there is 24 hour shuttle service so no worries about driving or trying to find parking. Hotel is always very clean and staff if very attentive. Rooms are modern and beds are very comfortable. I fully recommend this hotel.

"Group trip."

4
20/12/2015

Booked 4 rooms for a group for friends attending a Concert nearby. We where all allowing an check in early, because our Concert was starting at 1:30pm. Staff was extremely friendly & helpful. Everyone in our group enjoyed the breakfast selections. My husband liked so much he had 2 plated! Overall very clean, well maintained hotel!

"Very Clean"

5
04/12/2015

Was a last minute stay because we has reservations at a different Hotel Chain near by. However the other chain hotel was horrible Pig Sty. Best Western was very nice and clean the staff was excellent. Realizing the Rate was a bit high as it was a last minute stay, I did not mind paying the higher rate. However, in the future will try to book earlier for a better rate. Thanks for saving us Best Western.

"Fun weekend"

4
01/12/2015

Best western Cousatta is a nice hotel close to casino ,It has shuttle that runs every so often .It`s employees are very nice and helpful,and breakfast food is excellent .The rooms are clean and you get a good nights sleep.the only draw back is the price ,the rooms used to be 69 a night and now they are 129 so price is higher but it is close to casino.

"Weekend in Kinder, LA"

5
30/11/2015

Hotel rooms have been recently updated. Bed is extremely comfortable. Rooms and bathrooms are very spacious. Great location next to the casino, easily walkable or using the shuttle. Good variety at breakfast, and extended hours on the weekend. it's our regular "go-to" place.

"Daughters 21st Birthday "

4
22/11/2015

This place is always awesome. Rooms are large and clean. Breakfast is hot. If I could improve on anything it would be the seating for breakfast I would enlarge the area. I would suggest a grill out by the pool and ceiling fans in the rooms. This place always welcomes us and our fur babies and goes out of their way to make our stay exceptional. I have an injured knee and Sissi went to the second floor to fill my cup with ice. It is the little things that will keep us coming back. We appreciate the 24 hour shuttle available. Until next time. God bless each of you.

"wonderful people"

5
20/11/2015

Me an my wife recently stayed at Best Western Inn at Coushatta in Kinder La. we were on our 46th wedding anniversary getaway. The staff were more than helpful an checkin an checkout was a breeze. I would recommend this Inn to anyone. Thanks

"Pet Friendly, clean and upgraded interior"

5
15/11/2015

Best Western is super pet friendly and there is no pet deposit. I really appreciated that. Interior seems like it had been upgraded. Very spacious. Casino is walkable from the hotel, but there is 24 hour shuttle, running every 20 minutes or so.

"Mini vacation with popcorn"

5
09/11/2015

very clean, and very nice helpful staff, Food was very good. Staff made it appear that our every wish was their opportunity to help out They even popped popcorn for us to enjoy while watching football as a group in the lobby. Not too many staffs will go to extra efforts like that for "customers".

"Bad Odor!"

2
08/11/2015

From the moment you walk in throughout the hotel room there was a very bad odor. Smells as if the place does not get cleaned properly daily. Needs a complete overall cleaning with bleach! Also I was awakened by the voices of the people in the room right next to me that had a door attached to my room even though they did not actually open it made me super uncomfortable and not able to sleep good. I could understand everything that they were saying as if my bad was sharing the same wall as there bed. Very poorly set-up!!!!!!!!!

"Rented a Chalet"

5
03/11/2015

We were very satisfied with our little chalet. Had an awesome time, we went to see Rascal Flatts and stayed for 2 nights. Everyone was very helpful and friendly. Will definetly be going back someday. Highly recommend

"Road Trip"

5
31/10/2015

Amazing, stay at Best Western Inn at Coushatta. The suite is amazing. The jetted bathtub is like being in a spa. The have all the amenities that you will need on a trip. The front desk staff is very polite. The free breakfast saves you a whole lot of money. Homemade waffles, yogurt, bagels, eggs, etc. The casino will cost you at least $12 dollars.

"Great Place To Stay"

5
30/10/2015

This Best Western is a fabulous place to stay. The beds are extremely comfortable. Everything that you need is in the room for you on arrival. Check in and check out is very easy. I go there about once a month and always stay at this establishment because of the staff, their friendliness and constant efforts to give you anything you need.

"Great Stay"

5
19/10/2015

The people here are friendly and helpful. The rooms are clean and very comfortable, the room is well stocked with clean towels and ammen. plus you can ask at the desk for extra coffee and anything else you may need for your room. I always stay at this hotel.

"Great Alternative Place than the Casino"

5
16/10/2015

Great place to stay; convenient and safe. Well-kept property exterior. Friendly staff. Comfortable room, great bed and tons of pillows. Very clean. Breakfast was awesome; hot eggs and sausage, biscuits and gravy, cold cereal, assorted drinks. Ample and well presented.

"One more great Stay"

5
14/10/2015

As always I am very pleased with the Best Western at Choushatta. Will definetly stay when rooms are available. It is affordable, clean, quiet and nice staff. The breakfast was good and hot. The front desk hostess always made sure a call was made for the shuttle to the casino before we even asked. Will definely stay again!

"Weekend"

5
05/10/2015

My wife and I have stayed at the Kinder Best Western in the past 10 years at least 50 times OR more. We have NEVER had a problem with our room or the staff. We are met with a smile, at check in, and a smile and "come back soon" when we leave. The hotel is well maintained. The beds are comfortable, the breakfast is great and Coushatta Casino has shuttle bus service, less than 10 minutes from, the hotel.

"perfect"

5
05/10/2015

nice clean and big staff was wonderful no problems going back for new years if possible. there is no more to say it is an awesome hotel oh breakfast was good we had a good time every thing u need is right there

"Nice And Clean"

5
21/09/2015

Nice and clean Hotel, easy to get too. Casino Shuttle is convenient and prompt. Kids enjoyed the onsite pool area. We all like the Free Breakfast, decent food. Very nice and clean rooms, no complaints.

"Great Place"

5
20/09/2015

This hotel is right next to the Grand Coushatta Casino. The only thing between this hotel and the casino is the entrance into the casino and the casino's parking lot - it couldn't get any closer. As a person who travels alone (with a dog and a hamster) this is a perfect place for me to stay. The staff is always pleasant and friendly. The hotel is always neat and clean. The hotel has been remodeled during the past few months and it is absolutely fantastic.

"GREAT STAY"

5
16/09/2015

My husband and I use to go to the Golden Nugget but had a bad experience (Review given) so we decided to head over to Coushatta Casino. We stayed at the Best Western Coushatta and it was clean, comfortable and very welcomed. The shuttle runs 24 hours. Kathy was the one that checked us in and she went above and beyond to make us feel welcomed. We even won some money at Coushatta. This trip was our best and we will be back here from now on. BEST WESTERN COUSHATTA THANK YOU. Golden Nugget your history.