Best Western Plus Hotel Columbus Ft. Benning,  Columbus

4.5/5  - basé sur 192 notations.
4027 Veterans Ct, 31909-2530, Columbus, United States - Karte ansehen
+1 706 507 1111 +1 706 507 1113

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  • Kostenlose Parkplätze
    Kostenlose Parkplätze
  • 24 Stunden Rezeption 24
    24 Stunden Rezeption 24
Gästebewertung TripAdvisor
von insgesamt 192 Gästebewertungen
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Fotogalerie :
Ganz gleich, ob Sie privat oder geschäftlich unterwegs sind, das Best Western Plus® Columbus Ft. Benning bietet ein hohes Serviceniveau, verbesserte Ausstattung und eine hochwertige Einrichtung. Hier erwarten Sie Stil und Komfort. Gäste kommen in den Genuss moderner Unterkünfte, ausgestattet mit kostenlosem drahtlosen Internet. Ein modernes Fitnessstudio, ein Swimmingpool im Freien, ein Business Center, Wohnraum im Freien sowie Tagungs- und Banketteinrichtungen mit Platz für bis zu 100 Personen sind ebenfalls verfügbar. Dieses Hotel im pulsierenden Norden von Columbus liegt direkt am Veterans Parkway und ist von der Interstate 185 und dem US Highway 80 leicht zu erreichen. Nur wenige Minuten trennen Gäste von fantastischen Einkaufsmöglichkeiten wie Columbus Park Crossing und The Shoppes at Bradley Park, guten Restaurants, Kunst und Kultur, Nachtleben und Freizeitangeboten für die ganze Familie. Das Hotel befindet sich in unmittelbarer Nähe von Einrichtungen und Sehenswürdigkeiten wie der Columbus State University, Fort Benning, Blue Cross® Blue Shield®, Aflac®, TSYS®, Uptown Columbus und Callaway Gardens®. Beginnen Sie Ihren Tag mit unserem kostenlosen kompletten warmen Frühstücksbuffet. Zum Angebot gehören beliebte Optionen wie Rührei, Würstchen, Waffeln, verschiedene Brotsorten, Müsli und Cornflakes, Saft und Kaffee. Luxuriöse Betten, ruhige Unterkünfte und extragroße Zimmer bereiten Gästen einen angenehmen Aufenthalt in unserem Best Western Plus Hotel im Norden von Columbus, GA. In unserem reinen Nichtraucherhotel werden Sie sich wie zu Hause fühlen. Buchen Sie im Best Western Plus® Columbus Ft. Benning in Georgia und erfahren Sie, warum unsere Gäste immer wieder gern zu uns zurückkehren. Wir freuen uns auf Ihren Besuch!

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ABGEGEBENE BEWERTUNG MEINUNGEN ANSEHEN ZUSAMMENFASSUNG DER BEWERTUNGEN
ausgezeichnet
 
129
sehr gut
 
37
befriedigend
 
8
mangelhaft
 
11
ungenügend
 
7
Alleinreisende Alleinreisende 13
Familie Familie 110
Geschäfts-<br>reisende Geschäfts-<br>reisende 36
Geschäftsreisende Geschäftsreisende 3
Paare Paare 20
Reisen mit Freunden Reisen mit Freunden 12
Sauberkeit
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Preis-Leistungs-Verhältnis
Best Western Plus Columbus Ft. Benning,Columbus
  • 5
    « Friendly service »

    Hotel staff was great and very helpful and the amities were available all the time, breakfast was always hot and fresh,and a variety of food, the parking could have been better, had one hole side of parking taken up by bucket trucks when they were supposed to park on the side.

    4
    « Great hotel with nice room and staffs »

    My DH and I were there to visit our son who was getting the officer training at Fort Benning last month. It was located little farther out from Fort Benning. So if you are visiting Fort Benning, you might want to find a hotel little closer to it. The room we had was clean and spacious. The front staff was very friendly. Breakfast was just what you would expect at mid-level hotels.

    5
    « Excellent value »

    To be such a nice place it's significantly less than its competitors in the Columbus area. Located near plenty of restaurants. Very clean, quiet, decent breakfast. Comfortable bed. Only complaint about the room is that decor is a bit too modern and uncomfortable; has this modular little couch from which it is difficult to watch the TV. The only other complaint was that the power company crews that were staying here were allowed to take up a significant part of the hotel parking, when they easily could have parked out on the street

    4
    « Great staff, comfortable sleep, good breakfast, with basic but nice decoration »

    This hotel is a bit outside of town and offers fairly basic amenities, but it was reasonably clean, of nice basic decor, very friendly staff, good breakfast, and exceptional value in terms of price. The breakfast offered more than I expected (certainly of generally higher quality and wider range than other hotels within the similar class). I would leave a 5-star except that our bathroom was bit tired and could have been a bit cleaner. However, overall it was a perfectly comfortable overnight stop for us.

    4
    « Best Western »

    Very clean! Very accommodating! Plenty of extra towels in the room and in the pool. Staff was always pleasant. There was in issue with our keycard so my sleepy daughter and I waited outside with our bags outside our room as my husband went to the front desk. Just a moment after he left a staff member came by, unlocked the door and helped bring the bags inside!

    5
    « Home away from home »

    I've been traveling to Georgia a lot recently visiting my husband in Fort Benning. This will be my fourth time in three months that I've stayed in this hotel. They have an amazing staff, especially Toni! Every time you walk into the building they greet you with a warming smile. I would highly recommend this hotel! It's clean, cozy, and safe. I refuse to stay anywhere else!

    1
    « Have not stayed here yet but reservations for group has been a scary experience »

    We are supposed to travel there with a soccer team for state cup at the end of the month. I made our reservations a few weeks back for a reserved room block. When I got the confirmation email, it was for just one night and the wrong team. I called back right away and was assured it was changed. Today, I got a call from a manager because he said he sent the room list for the team to the incorrectly listed team's manager and they identified me as not with them. I again stated our team and he said he would switch it. No problem, right? Then I got a call from Toni. She called with the same issue, and asked if I was with (another incorrect team) which I stated no. She says they will cancel the old reservation and then make a new one. She said "So you are coming in July 26-28 with (yet another incorrect team name) for a king room?" All of that was wrong- the date, room type, team name, etc. Then she read back my email address incorrectly, too. When I got the email, it was wrong again! Wrong team and a higher rate for the room!!!!! I'm actually scared we won't have a room when we drive down there and Columbus GA is booked out that weekend for the tournament. I call back and she tells me that IS our team, as if I don't know what team my daughter has played on all year :( . I ask for the manager and Toni says he is not there (but he had called me 30 minutes earlier). Then she says she will have him call me right back after I state again how much is incorrect... so he IS actually there. I hope that the room quality does not live down to my low expectations at this point.

    5
    « Great Experience »

    Very good service... great hotel.... excellent staff! Had a 34 hr reset/ lay over...Laundry mat was right around the corner.... as well as several restaurants... if I'm in the area I'll stay there again. Also enough parking for a big rig.

    5
    « Fancy but cozy »

    Traveled to Columbus for a visit with my son and his family. Accommodations were excellent, clean and comfortable. The staff was friendly and a pleasure to work with, especially Debra! I highly recommend this motel!

    5
    « Toni »

    Toni was great at the front desk. I enjoyed the stay. Rooms were clean, service was great. Breakfast was good also. Overall my stay was perfect. I had no complaints. I'm only staying at best western from now on!!

  • 5
    « We came to Columbus GA to see our grandson graduate from BootCamp at Fort Benning. The Staff shared in our excitement. »

    The front desk staff (Toni) was amazing she went above and beyond she helped other family members with needs. The staff shared in the excitement they remembered what was going on and this really made us feel welcome.l Ambreia with the cleaning staff was amazing as well she seemed to always be available with any need we had and always had a smile. I hope the hotel knows how special both of these ladies are and keep them around.

    5
    « Great service »

    I will be staying here. Toni at the front desk was excellent. She has great customer service. Toni took care of everything. You dont have to wait a ling periid of time to check in or out of your rooms. The breakfast was great.A satisfied guest SYRITA Wilson

    4
    « Softball tournament »

    Me and my husband came down for a softball tournament the weekend of April 20,2018. The staff was great and Toni was real awesome. We will be back. That was our fourth time there amd each time we are they at that hotel we enjoy ourselves.

    1
    « Do not stay here. »

    Looks are deceiving at this location. The outside may appear nice but once you make it through the lobby doors the odor is overwhelming. Rooms are bare basics and outdated. The bed is extremely uncomfortable. Would never stay here again.

    2
    « All Airborne Awards Ceremony »

    Rooms were clean and spacious. Good breakfast (free!) Meeting room for our Hospitality Suite was spacious, and hotel management and staff were attentive and gracious hosts. Sales Manager Mark delivered everything promised and more. Special thanks to Toni at the Front Desk for outstanding support, and Debra was also a "go to" person on staff. The hotel was great for our All Airborne Awards Festival as restaurants and shopping were convenient. Great place for our convention.

    5
    « A very pleasant surprise! »

    I really enjoyed my stay. It's not at all what I expected. The hotel's decor was modern, open and airy. Has a fitness center, business center and pool although I did not use these. Had a very nice breakfast selection with make your own waffles and toppings, oatmeal with toppings, yogurt, fruit, breads, hot items and drinks. Delicious cookies in the evenings and water with pineapple/watermelon that was very tasty. The room was very nice and modern. I had the king and it was like a suite with a desk and seating area with a chaise. Also, had fridge and microwave. The bed was very comfortable. In a great location. Employees were very nice and had a reasonable rate. The only thing that was annoying which is probably the same for most hotels is the noise....could hear people moving around on the floor above, the man next door talking and room doors closing. I would definitely stay here again.

    5
    « Excellent Care »

    The staff are very professional and friendly. They go out of their way to ensure the guests are comfortable. I've stayed with this branch of Best Western hotels before and they always spoke to me by name.

    5
    « Great Experience »

    All aspects was great, all members of the staff was helpful and very friendly which is rare, spacious clean room, comfortable bed, one of the better complimentary breakfast's that I have had. Will stay again.

    3
    « Poor housekeeping and maintenance »

    Housekeeper did not clean room. The towels were changed and that's about the extent of the service until a complaint was made to the front desk. The shower door fell of it's rollers while I was exiting after taking my shower. The decor in the hallway fell off the wall, almost hitting my 3 year old granddaughter.

    5
    « Great stay »

    We had to stay overnight for early morning hospital procedure. Check in was fast, Jasmine was very friendly and helpful. Room was clean. Check out with Toni was quick and she was very friendly and helpful. Will stay there again

  • 5
    « Traveling Military with Family »

    My wife and I stayed at this hotel on a cross country move for the military. A lovely woman named Chan checked us in and another lovely woman, Toni, checked us out. In addition to providing great service, Toni was able to further assist me with my Best Western Rewards membership. As I had been away for over five years, she made sure I received credit for my stay and set me up for success with the rest of our trip across the country. This was a great hotel in a great chain with great employees. I highly recommend it!

    5
    « Would stay there again! »

    My family and I stayed here for a wedding a couple of weeks ago. The rooms were immaculate; the staff very friendly. Toni at the front desk was lovely and so helpful with our room block (we had several rooms booked for family). The only thing I recommend is getting to the continental breakfast early because it ends at 9:00am, which is kind of early if you don't want to be up so soon on vacation. Other than that, I have no complaints!

    2
    « Cleaniness of room »

    Hair ball covering drain of shower. Hairs in sink in bathroom. Trash under credenza in room. Fitted sheets on both beds were too small kept popping up during the night. Inadequate toilet tissue supply. We had to go downstairs to front desk and ask for more.

    5
    « A welcome oasis! »

    we were 18 hours out traveling home from Italy. Cancelled flights etc. Finally arrived in Atlanta and chose to drive as far as we could towards our home in Florida. We found the Best Western Plus with an available room at 12:30 at night. We were kindly greeted by Debra at the front desk and had a great room quickly. The bed was comfy and the best we had had in 21/2 weeks! We slept like babies. Next morning a great American breakfast greeted us and we were on our way home. Thanks to Toni and Debra, we loved this place and will return if needed. Clean, new and better than the 5 stars we were staying in in Italy!

    5
    « I LOVE THIS HOTEL »

    my overall experience was wonderful . friendly staff and just a pleasant place to stay . I only had a few minor problems but latoya on front desk was such a big help and she went out her way to make sure we were happy. ill never forget how nice she was or forget that beautiful face. My overall experience was memorable and I will recommend others to stay there. I mostly remember Latoya because you don't find good help like that these days

    5
    « Family & Friend Day Military »

    Our Stay was AWESOME, complimentary breakfast was always fresh every employee you came in contact with greeted you with a smile. My main impact was with the 2 Receptionist when you came in to check in Toni & Debra was very pleasant great personality made you feel very Welcome they aim to please We will be back in April for my son's graduation.

    5
    « great service »

    Latoya on front desk was very helpful and breakfast was wonderful would come there again or everytime I come to Columbus I will definitely stay there. I would recommend any of my family and friends to stay there

    4
    « Lovely Hotel Slightly Off The Beaten Path »

    The lobby is expansive, light, and beautiful. The room was nice, but not quite as luxurious as the lobby/reception area. It was very quiet so we got a good sleep (the number one priority for people driving long distances). The hotel is about a block or so from a main street. It is easy to find. There are restaurants fairly close, but required getting back in the car. Breakfast was quite nice, especially the beautiful setting in the lobby. Would definitely stay there again.

    5
    « Swim Meet Visit »

    I was there for my daughter's Championship Swim meet and we stayed for one night but our experience was great! Toni welcomed us in as soon as we walked in. She made sure we were checked-in, told us about the breakfast hours and just made us feel relaxed after being up since 4 am and sitting through the first part of the swim meet, with us trying to get a quick nap in before we have to return that evening for part 2. Excellent overall experience and I will definitely make this my hotel location when we come to back to the next meet.

    5
    « Very nice »

    Very pleased with my stay. I have booked some hotels due to their advertised images. So this time I went to the hotel and requested to see the room before I booked. Latoya was extremely nice and didn't hesitate to take me or complain. Rooms were just as shown on the site. I was glad to see that the whole hotel was as advertised and updated. The house keeper Dorothy did a good job cleaning the room. I was very glad I did not have to complain about anything, rooms were clean. Complimentary breakfast was stocked and very nice. Overall I was just very pleased with my stay. I underestimated this place. Toni pleasantly checked us out as well. Very nice.

  • 5
    « Special Treatment »

    As a platinum rewards member i was treated to snacks and drinks and an upgraded suite without even asking. The staff was friendly and welcoming and lived up to previous Trip advisor reviews. My room was comfy, clean and nicely decorated. I will always stay here when in town!

    5
    « Great Stay! »

    This hotel is excellent for the price! The front desk supervisor Toni was very helpful and professional. Rooms were updated and comfortable. My room had a shower instead of a tub, which was great. Would definitely stay here again!

    4
    « Decent Roadside Place to Stay »

    A decent roadside place to stay. Not the highest end hotel, but very clean and well taken care of. The hotel is newer, so everything has the ?spit and shine? and the quality is still very apparent. I had some minor issues during my three night stay, and the management took care of my concerns right away and were very receptive to the questions I had. All-in-all, the Best Western Plus Columbus/Ft. Benning is a decent place in a good location if your business or experiences in Columbus are near Ft. Benning or the world famous Houghston Clinic. And if you're in town for only a short period of time and just traveling through, it more than meets your needs. The staff are responsive and kind, the management listens to guests, and the atmosphere still has the shine of a new facility.

    5
    « Wonderful stay »

    Staff were very friendly. Ashley was happy to talk and answer questions about the property and the area. Everything was clean and neat. My check in was trouble free and also informative. The wifi is easy to access and problem free.

    3
    « house keeping/ Ashley »

    My boyfriend and I have stayed here for the last 2 months due to his job, Ashley was the best house keeper out of everyone that cleaned our room. She went above and beyond to make our stay comfortable.

    5
    « Thanks to Toni »

    My check-in went fairly well. I arrived around 1:30 PM, which was a bit early of the normal check-in. But I received a quick check in. The assigned room wasn't quite ready. I went back to the front desk clerk Toni worked to accommodate me. She quickly touch base with the housekeeping staff to notify them of the "ready" error on its report. I received another room within minutes. The ambiance at the hotel is very good. The breakfast buffet was well stocked and Toni did a great job maintaining the breakfast area and running the front desk.

    5
    « The Staff Are The Best! »

    We have staeyed here several times. This is our go to hotel when we visit our son who is stationed at Fort Benning. On our recent visit Toni was on front desk and she gave us the 5 Star Treatment! Thank you Toni!!! We will be back.

    5
    « Excellent customer service and very clean! »

    The staff was friendly and accommodating. Very clean with excellent service! They stay was very comfortable.Fresh cookies daily and breakfast was good. The area was quiet and the beds were comfortable. Close to some great restaurants.

    5
    « TONI the superhero »

    Toni really exceeded my expectations when I visited the hotel. I had just returned from an army school still dirty in my uniform and didn't expect to have such a pleasant stay at a hotel. Most of the hotels around fort Bennington are really dirty and overpriced due to the amount of transient soldiers going through the base. Once I hit the room, I immediately noticed how warm the room felt. I ate food that I desperately needed and noticed that there was plenty of room to lay out the clothing that I needed to take off. Once I was done with both, I took a calm and relaxing shower and slipped off to sleep. I hadn't gotten more than 4 hours of sleep in the past 3 days, so I was thankful to get about seven hours. It was great. When I came down to the front desk and missed breakfast, Toni, the front desk lady, handed me a to go bag that was perfect for the road. I started that day off great and enjoyed the remaining drive to my family.

    5
    « Excellent customer service from Mrs. Toni! »

    I arrived late night and Mrs. Toni was so phenomenal! She was already expecting me when I arrived ?? She greeted me with a smile and great conversation. Check in was very simple and fast. When I was on my way to check out in the morning Mrs. Toni was headed up to make her rounds and stopped what she was doing, rode the elevator back down with me, just to check me out in a timely manner. I appreciate her so much.

  • 5
    « Excellent Facility, FANTASTIC Staff!! »

    When I entered the lobby I was warmly greeted by the young lady at the counter, Chan. We was delightfully friendly and recommended some great nearby restaurants. At checkout the next morning, Toni, was just a friendly and nice. I will be staying again at this Best Western every time my travels take me to Columbus, GA.

    4
    « Helpful Staff »

    The staff and manager were very friendly . Toni made our stay very special. My kids loved the cookies they had in the lobby . The motel overall seemed well kept and nice . The breakfast was very good also. They had the usual cereals and danish but the waffle maker scrambled eggs, sausages,juices and biscuits made this a very good deal for our family.

    5
    « Great Place To Stay »

    Top notch customer service, Toni at the front desk always made sure my visit was pleasant and always asked if I needed anything. You don't see that type of hospitality often thank you Toni. The housekeeping person Dorothy also did a wonderful job of keeping my room clean. Room was spotless everyday. I usually don't get the staff names but I was very impressed with the hotel and staff. I will definitely be back. Smiling faces everywhere I turn.

    4
    « Wonderful Staff »

    Visiting my daughter in Ft Benning for the weekend. One employee the sticks out and shines is Toni. She goes above and beyond to make sure all is good and she has a great smile and disposition about her. Always makes sure the guests are happy and are her top priority. This hotel is very clean with a great breakfast service. The room bed pillows needs to be replaced as they are small and lumpy.

    4
    « Visiting a soldier »

    I was visiting my boyfriend for OCS and I was upset about the room not being clean after I used, but Toni the front desk lady took good good care of me and my family and I couldn't have made it through the weekend without her! I will be staying again!

    3
    « Excellent Staff and Service!! »

    Toni at the front desk is an exemplary employee. I observed and interacted with her several times during our stay. She resolved and reassured me when our reservation had accidentally been deleted by a gentleman I spoke with on the phone the night before. She advised an employee on the phone when the roads were snow covered in a very sensible and considerate manner (like a grandmother to her granddaughter.) Other staff in the breakfast area were equally as excellent and hardworking. Only bad thing was sheets and mattress pad were lumpy, too small and came off the corners at night. Keep trying!

    4
    « Graduation from Ft. Benning »

    Great customer service (Toni), even during snow storm when hotel was short staffed things were running smoothly. Clean rooms, good breakfast. Convenient to restaurants and stores. Would stay here again.

    5
    « Best customer service ever! »

    Love, love, love this hotel. We stayed during the Christmas holidays, and all the employees worked hard to make us feel happy and at home - even though I'm sure they were sad to be away from their own families. Toni especially was beyond friendly and helpful - we felt she really took an opportunity to get to know us and make us feel welcome there. The room was clean and nice and comfortable and the breakfast very good. I won't stay anywhere else in Columbus in the future.

    5
    « GREAT and Friendly service »

    Our family traveled down here to watch our son graduate from bootcamp. After a 10 plus hour drive it was wonderful to be welcomed by Toni at the Front Desk. She was so friendly and helpful and she was just as excited about our visit as we were. She also greeted us each morning and inquired about any issues we may have had. The rooms were clean and it was a great treat to have cookies and fruit water in the lobby. I definitely would recommend your hotel to everyone!

    5
    « great hotel »

    great facilty, good rooms, very nice staff, helps with anything that the customer needs. Many restaurants and shops near by , breakfast is available for the early risers . would reccomend anybody to stay here.

  • 5
    « Good service »

    I was greeted and in my room very fast Toni at the front desk made sure I had no trouble getting all my luggage to my room and the next day Toni made sure there was a cab for my ride to the airport I would recommend this hotel

    5
    « Saved us! »

    We drove all through the night to make it to Family Day at Ft. Benning at 7 am and were exhausted! We called to see if we could get an early check in to take a power nap. Toni at the front desk was so sweet!! She got us in early with no hassle. Every encounter we had with her was awesome. Our room was modernized and comfortable, and the shades blocked the light so we could rest. The continental breakfast was WAY more than we were expecting. In addition to the standard bagels, pastries, and dry cereal, there was oatmeal, grits, a waffle station, yogurt, bacon, scrambled eggs, AND biscuits! There was also a juice machine which my daughter loved! We had a great stay!

    5
    « We will be back! »

    Looking for a home away from home as my son's family has moved to the north Columbus area. We tried this Best Western because of Trip Advisor reviews. We certainly were pleased. Everything was as we had hoped. LaTonya checked us in effortlessly and we had a great nights sleep on the comfy bed and bedding. Kudos to Toni in guest services. Her smile and personal service to the breakfast bar was both warm and professional. I think we've found our spot for visits to our son! Thanks, Best Western Plus.

    4
    « Chic Roadside Find »

    Cute modern hotel that is conveniently located off of the highway & near many restaurants and shops. Friendly staff. Typical morning complimentary breakfast. Would recommend to those passing through the area & needing to overnight.

    5
    « Excellent »

    I had a great experience Toni the receptionist was great she made my experience very comfortable from the moment I checked in until I checked out. Very clean by far very well managed. Breakfast area was nice.

    3
    « Great potential, but too nasty! »

    This is a beautiful hotel, but not clean. Shower floor was visibly dirty, bathroom floor had visible stains, phone in bedroom was filthy. Used a Kleenex to get the dirt and grime off. Floors had crumbs, a hairpin and other visible particles indicating that it had not been vacuumed. After all of these observations, I was leary of the rest of an otherwise gorgeous suite. Our room xx13 had a grotesque balcony of sorts outside of the window and view of school buses or the likes. The front desk staff was wonderful and quick to respond to our concerns. Fitness center, first thing in the morning had no clean towels and used towel from earlier was hanging from the return side. No wipes or cleaner to wipe down equipment after use. Breakfast was lousy unless you like packaged foods. Coffee was good. The rate we got was great. My advice, bring your Lysol, Clorox wipes, air cleaner and sanitize as you go.

    5
    « Christmas »

    I highly recommend this hotel to anyone! My family and I had the best experience ever..Toni at the front desk makes you feel so welcome..she greets you at the door with a smile and will make sure you're satisfied while staying. As my husband went to check out she gave my husband a gift to bring back which included a nice fragrance from bath and body Works!!!! I've never seen anyone that joyful working on a holiday. To me that says a lot about that young lady! Excellent customer service, Nice breakfast, and also clean room. We will be returning

    5
    « You will not be disappointed! »

    The staff here and incredible! On top of their amazing customer service, the hotel is lovely. It provides a relaxing atmosphere and common areas for you to enjoy without having to stay in your room. The rooms are equally refreshing. Modern amenities and cleanliness are top priority here and it shows.

    5
    « Great Experience »

    This is an excellent hotel and a great location convenient to downtown Columbus land Fort Benning. The staff was professional and courteous. The breakfast was enjoyable and had an excellent variety unlike other hotels. The eating area is excellent and spacious. They are on a dead end street so you don't hear cars driving by all night long. The room was excellent and we had plenty of room.

    5
    « Great Place To Stay in Fort Benning, Columbus, GA »

    This is one of the prettiest Best Westerns I've stayed in. The staff is wonderful, night and day, and the location is excellent. Yummy breakfast each morning, with a variety of options. Comfortable dining room.

  • 5
    « Great Experience after a Long Trip! »

    Booked this room because my son was graduating from Boot Camp. We got in early and wanted to check in, my reservation was lost but the front desk clerk Toni and her co-worker rebooked me and got us in really quickly. We (husband and I)went to lunch came back and asked the manager did they find my original reservation he said he had and had fixed everything so I would not be overcharged. The next day my bed came off the rails and even though it was a little snafu with the do not disturb sign he(maint. engineer) wrote us a letter saying he had been by to fix the bed and to call him back when we were available. We were out, I got the letter when we walked back into the room and was very pleasantly surprised that he had written that. I called him he and a housekeeper came to the room stripped and fixed the bed, we left for lunch. When we came back the room was spotless new fresh towels, the bed was fixed and made up. The rest of the time at the Best Western Plus Columbus/Ft. Benning was terrific. The staff was GREAT. Breakfast was good and had a good selection of food, and was piping hot early in the morning. My check out was smooth, we left super early to get back on the road. My stay was AWESOME and COMFORTABLE!

    5
    « Better than the Hampton! »

    Staying at the best western felt like staying at the Hilton times 10!! I paid less for if not better quality. The accessible room has a overside stand up glass shower including a separate living room that can be a separate bedroom. The room is setup nice with comfortable beds and nice desk chair with Ethernet ports for your laptop or computer.

    3
    « OK but minor issues »

    Hotel appearance and staff were both good/friendly. Room door was standing open on arrival with a Q-tip on the floor just inside. The Q-tip was still there after maid service the following day, suggesting the floors were not addressed. Bed was comfortable, shower pressure and bathroom were all good, TV was good. Didn't get to try breakfast. Overall, good experience except for key issues and the aforementioned cleanliness concern.

    5
    « Best Western »

    Courteous staff and quick service with check in and check out. The rooms were clean, quiet, and big. Two tvs. Nice, big bathroom. Comfortable bed. The only complaint I have is low water pressure in the shower.

    2
    « Very Nice place, But cleaning staff don't clean!!! »

    Very nice hotel with the exception that the cleaning staff does not do a good job of cleaning or changing lining, Other then that i would definitely stay there again in the future. Breakfast was very good

    4
    « Very nice breakfast area - including outdoor patio seating! »

    Loved having a delicious breakfast in a large sun-filled room with outdoor patio for a beautiful Fall day. Nice area to walk nearby and discovered a small, but wonderful & historic Botanic Gardens nearby. Also had a meaningful, peaceful time attending Church at the First Presbyterian Church in downtown Columbus. Super talk, friendly, welcoming folks, & architecturally interesting & historic building from the 1800's that is beautifully restored.

    2
    « Disappointed. »

    As a longtime BW Rewards member, I'll pass on this one next time around. The exterior and stark lobby are fine, but I experienced many of the same issues other reviewers have noted. My room was "basically clean" when I arrived. As in, yes, housekeeping (who I never once saw throughout my stay) had given it a quick once over. Mentioned it to the front desk guy on my way to dinner and he assured me he'd make a note of it. (Didn't offer a different room ~ probably because he knows they're all just "basically clean", lol.) That evening I discovered my toilet wasn't flushing properly. Was assured they'd "make a note of it". Next day my room wasn't made up. There were a couple of fresh towels but nothing else had been touched. Toilet wasn't fixed. Told the front desk staff again. Next day was a rinse & repeat of above. Toilet finally got fixed. Room never did get cleaned. Three days running there was a mattress leaning against a hallway wall. For all I know it's still there. The trash by the elevator was eventually emptied when it was at the point of overflowing. Most front desk staff spent more time away from the desk doing their own thing than they did manning the ship. When I left & hit the road, I remembered I'd left a Seahawks shirt on the (weird, unusable) chair in the corner. My bad for forgetting it, but should've been simple enough to pay & have them mail it back to me. Spent two weeks trying to get a call back from the hotel. Left a message for the manager, but never heard back. Finally was told that housekeeping (who magically appeared after I'd checked out) didn't find the shirt. Convenient! I really hate that you're charged "the full meal deal" at hotel no matter how slipshod the service is. Now I'll get the standard, canned reply from the manager, claiming that he's addressed all my issues (which start at the top, otherwise guests wouldn't be citing the same issues repeatedly) and asking that I give the BW Columbus another try to make mine a "perfect" stay. Thanks, but no thanks.

    3
    « "Ok" Western »

    Recently stayed at this hotel while visiting our son at Fort Benning. Hotel staff at the front desk was pleasant but spent more time watching TV then anything else. Our rooms, all three of them, or dirty upon arrival and stayed that way throughout our stay. Hadn't been vacuumed in quite a while as evidenced by dust and debris lines, hair on bathroom floors and in showers, overall dirty feel to a newer establishment) housekeeping staff was rude and basically non-existent. The makeup of The Suite room really work for our family though as they gave us two individual places to relax in the evening. I've stayed at worse but I have stayed at much much better for the same price.

    1
    « Aweful hotel experience! Beware of this hotel as the general manager is rude, unprofessional and nasty. »

    Please avoid this hotel! The general manager is awful. Used this hotel for a school event. They cancelled our reservation due to a ?glitch?. General manager reprimanded our kids for another teams infractions, this is not a group friendly hotel. Shame on them for being in the hospitality industy.

    1
    « Worst Management EVER »

    Absolutely the most horrible hotel management ever experienced. Do yourself a favor and stay elsewhere. You'll be so glad you avoided this horrific Best Western experience and so much better off. Our reservations were completely screwed up. The management was extremely unfriendly in rectifying their mess up. The billing was wrong. Our entire group was treated with contempt and complete lack of hospitality.

  • 5
    « Can't say enough. »

    I have no complaints and nothing but good things to say. The cookies and citrus water available all day were an unexpected pleasure. Free fresh (good) coffee was a Godsend for my wife and I. The room was clean and the bed was comfy with extra pillows to boot!

    5
    « Recommended »

    Very nice place to stay, very nice and professional front desk persons. Just inside in shopping center. Hotel is upgraded, rooms are extremely clean and nice. Bed approaching my personal requirements. General impression very nice and I can recommend to my friens and coworkers

    5
    « Our Go-To Hotel in Columbus »

    We always stay at Best Western Plus when we visit our son in Columbus. It is extra clean, the staff are extremely helpful and polite, and the rooms are very comfortable and cozy! The lobby is a great atmosphere for gatherings.

    5
    « Excellent Hotel for a Large Group! »

    We traveled with a High School softball team and the staff at this hotel was very helpful and accommodating! The breakfast was quick and easy. They allowed us in early to decorate the rooms. We look forward to staying there again in the future.

    5
    « Awesome! »

    We were running from Hurricane Irma as we live in Florida. We wound up in Columbus at this Best Western Plus. This stay was wonderful. The breakfast was amazing. I am still looking to buy pillows like the ones on my bed because they were wonderful. Even in the midst of a large number of people running from storms, the staff was pleasant and helpful. Looking forward to staying here again sometime.

    1
    « Horrible!!!! »

    I don't write reviews. I usually believe a hotel was just having a bad day. However, if I can save anyone from staying at this hotel I will. The rooms yes multiple rooms had a strong odor to them. There was a used washcloth left in my bathroom. I could see dust and stuff on the TV stand. If I could of found another hotel with a room I would of left. The staff had a complete I don't care attitude. I went and bought Clorox wipes and room deodorizer just to stay. The final straw was when I watched the manager park in the first handicap spot and walk into the hotel, the only other spaces were in the back.

    2
    « Will never stay here again »

    We went to visit family in Georgia, and stayed at this Best Western. When we first entered the room, there was a foul odor, and all the furniture in the room was covered in a thick dust. There was no hot water in the room. My husband went to the front desk and told them about our issues, and a gentleman said to leave the water run for awhile, but he would check on it. He stated this was usually a problem on the 3rd floor not the 2nd floor. He never offered to send anyone to clean the room or to move us to another room. I ended up just cleaning the entire room myself. The next day the water was scalding hot to shower, with no cold water. If you turned the knob to cold, you just had no pressure, and the water was still scalding hot. My husband went to the front desk again, and was told they had no where to move us to again. We ended up handing each other cold water in cups from the sink to mix with the scalding water, just to shower. Horrible. The couch and the carpet had numerous stains on them. I bought blankets and threw them on the couch. The mini refrigerator froze everything you put in there, could not adjust the temperature. The only good thing I can say is that the bed was comfortable.

    4
    « Slightly expensive- strange discount rules »

    My husband and I drove down for little brothers graduation. We were in a bind and needed a place to stay (our other hotel smelled of cigarette smoke). Best Western (Chan) got us our room and early check in , we were so thankful. They gave us a military discount however told my dad no. He said they can only give so many military discounts in one day.... very odd. Our room was a bit noisy but beds were very comfy! When we arrived I went to put my baby down for a nap and saw hair all in the sheets. My husband smelled it and realized they did not get changed. We called house keeping and they came right up and took care of it. Breakfast options for people with gluten/vegan dietary restrictions was slim to none. Decor - modern and clean Staff - welcoming and friendly Room - comfortable

    5
    « Visit my Soldier at Benning »

    The only issue was the vending machine not dispensing the right drink. Everything was perfect! I would recommend this hotel to anyone going to visit their soldier for family weekend. I had the suit room and there was plenty of space!

    5
    « Great place to stay...! »

    Top notch hotel with everything you need, want and could ask for and close to so much in Columbus. Really enjoyed our stay as we visited with friends stationed at Ft. Benning. Nearby The Landing Shopping area has every restaurant and shop you could want. Plus a play area for the kids.

  • 3
    « Great desk staff, dirty sheets »

    The hotel was updated he front desk staff was all very friendly and professional. Unfortunately the sheets on my bed (rm 428) appeared to have been left from the previous guest. They were covered in long human hair as well as aome kind of animal hair, as well as crumbs. I didn't discover this until very late and my daughter was already asleep in the other bed. At that point it would have been more inconvenient to have the problem fixed, so I laid out towels to sleep on. Additionally, my mother stayed two doors down (rm 432) and there was a large, wet stain on her chaise lounge that still wasn't dry by the time we checked out. Further, when we arrived at our rooms, the housekeeper was laying on the floor behind her cart, playing on her phone (perhaps relaxing during the time she should have been changing sheets?). Generally, the hotel was nice, the common areas clean, and the staff helpful and friendly. Unfortunately I can't rate the hotel higher because the person assigned to housekeeping for our rooms isn't maintaining the same standard as the rest of the hotel.

    4
    « Serve my purpose with a good location and value »

    A good value for the price! I felt the breakfast area was very clean and a good breakfast I did find it very uncomfortable stepping off the elevator on the third floor and to be slapped in the face with unusual warm temperature but the room was very cold

    5
    « Business »

    The rooms were very clean and the staff was very friendly. I just wish they had more selection on the table for breakfast. The outside was very clean and evgen the bed was luxurious. I would stay here again.

    2
    « Meh »

    Not the worst hotel-not the best. Staff doesn't seem to have it together. Room very small and modern. It didn't seem to be cleaned well. Breakfast area was also small and had a strange layout. And again furniture was modern and not comfortable at all! I am guessing they have been doing some repairs to the ceiling above the dining area because there was dust and debris on table decorations and around that had not been cleaned. When waiting for my husband to check out there were people wandering around the parking lot that just gave me and uneasy feeling. The hotel was fine for just an overnight stop but would not stay here or recommend

    5
    « Columbus Weekender »

    We love BWP and stay as often as finances allow it, as we travel to Columbus every weekend. The employees are awesome, rooms are comfortable, clean and decor is modern, breakfast hits the spot. We enjoy relaxing at the pool when we can grab a little time in the sun (not the old timers music). We call this BWP our "home away from home".

    5
    « Professional and caring staff »

    Evacuated our home during hurricane Irma. Many others did the same. Facility was full the days we stayed. Staff worked hard to satisfy everyone's needs. During our stay,there was a problem with the toilet in our room. Even though we accidentally caused the problem,it was handled calmly and quickly. Staff went over and above to make all people comfortable during a very trying time.

    4
    « Visiting Ft. Benning for Army graduation »

    Staff friendly Room comfortable and nice Very helpful if need Hotel seems fairly new not sure, it was kept nice WIFI worked good Breakfast was good Lots of occupants from hurricane and hotel staff worked (from what I witnessed) to do their best to help everyone they could

    5
    « Great Place »

    We were running from Hurricane Irma and even though they are not pet friendly they happily accepted our 4 dogs to stay and over all they were great!! Ran out of coffee and plates and breakfast but other than that, a wonderful place to stay. Newly remodeled so it is beautiful!!

    5
    « Newly renovated; beds are amazing »

    New curtains sit inside windows so theres no pesky shades that dont ever quite close. Staff nice and flexible when it counted as we were all staying due to hurricane Irma. The staff cared and made it a good stay.

    5
    « Recomend to anyone »

    Very recommending this hotel, clean friendly cheap, we run from Irma hurricane and they give us chance to stay 4 adult and 3 kids in same room plus dog. Thank you guys for all we well never forget this.god bless this people.

  • 5
    « Great hotel »

    The staff was very friendly! The rooms were clean!! The beds were GREAT!! Breafast was included. Over all, a pleasurable experience!!! WHAT IA MA NOT EXCITED ABOUT IS THAT I HAVE TO WRITE THIS REVIEW WITH A 200 MINIMUM Character review!! Really??? The Hotel was AWESOME!! Writing this review was not!!!!

    5
    « Family Visit Ft Benning »

    I stayed at the Best Western Plus in Columbus, GA when I traveled to spend time with my son who had just completed basic training in Ft. Benning. I highly recommend this hotel to anyone traveling to this area. Cleans rooms, excellent staff, breakfast, great rooms.

    5
    « Would book hotel again! »

    The Hotel & Room was clean. Good location to airport and Fort Benning. Employees were helpful and polite. Breakfast was hot and a good selection each day. Coffee and hot water available all day. We enjoyed our 5 day stay there.

    5
    « Very clean and wonderful staff »

    I require a certain expectation of hotel rooms. This 1 met all of them. Clean, friendly staff, great location, great hot breakfast, great price. Can't beat this hotel. Stayed in king executive suites which have microwave and mini fridge. 2 separate rooms - bedroom and living room with L-shaped couch that could sleep 2 people

    5
    « Great place to stay. »

    In what appears to be a new building. The staff was very friendly and helpful and understanding. The building was close to what appeared to be a newer section of the city and close to a variety of fast food. I would recommend this to business and leisure alike. It was worth every penny.

    5
    « TU trip »

    When we take our daughter back and forth to college this is where we stay. Best value location and service. Convenient to highway and other attractions. Great breakfast and clean comfortable rooms. We'll be back.

    5
    « My "Go-To" Hotel in Columbus, GA »

    The Best Western Plus in Columbus, Georgia, is pleasant, spacious, and comfortable. Also conveniently located near a major highway. The staff are very personable and helpful. It's my go-to place to stay in Columbus.

    5
    « Fantastic Stay »

    From our arrival at check in, our entire stay and continental Breakfast fabulous stay! Complete to check out! It was clean the fitness room is awesome! All employees were professional, helpful and happy to be of any service.

    5
    « Great Hotel »

    The hotel was very nice. My room was very clean & comfortable. The pillow top mattress was great. The staff was excellent about customer service and very helpful during my stay. The breakfast buffet was very good. Would recommend this hotel to anyone staying in Columbus, Georgia

    5
    « Great Stay »

    My nephew was graduating from boot camp, so we decided to make the trip to see him. We arrived at the hotel, and the front desk clerk was really friendly, and efficient. He was able to place all 3 of us from the same family on the same floor in rooms that were near each other. The hotel lobby was very clean and smelled nice. After check in we went to our room. The room was really nice and clean. The beds were soft as well. The continental breakfast was delicious and had a variety of items to choose from. We would definitely stay there again if we were ever in the area.

  • 2
    « Very Disappointed. Rude Staff, and Unclean room. »

    The staff was unfriendly, and very unprofessional. The front desk staff were often lounging in the lobby and seemed annoyed that they were at work. After our sheets not being changed, new towels replaced, trash taken out our room started to smell. I went down to very politely ask for a larger trash bag to take out the trash on my own and was informed by the front desk woman with a huge afro that the hotel "did not have any trash bags". When I inquired if housekeeping might have some, they replied that housekeeping had gone home for the day. All she needed to do was take 30 seconds and go into the closet and get a trash bag. After realizing she would be no help I had to steal a trashbag from a trashcan on the second floor. I actually took out the trash and threw it in the dumpster, but there were two trashbags left by the elevator that had been sitting in the hall for two days ignored by housekeeping. I asked for our sheets to be changed two time and received and snotty response, and no changed sheets. Our room did not receive any housekeeping for 4 out of the 5 nights i stayed. In addition I saw large bugs on the 3rd floor, and our carpet had several stains on it. I was polite in my interactions with the staff, so there was no reason for them to blatently ignore my reasonable requests. I am very disappointed with how my stay went, and I will likely not be staying with best western again.

    3
    « Lower your expectations at this hotel. »

    The facilities are nice, but do not expect typical BW breakfast. In addition, don't expect much help at front desk. In most cases, there was no one at the front desk, so we always had to wait until someone showed up. Then the info they provided was generally not very helpful. Rooms were nice, clean, and quite comfortable. Service was annoying.

    5
    « check in »

    Young lady named Jabril was one of the best at her job. Made our stay a pleasure. She was at the front desk and personally took care of any problems. She is a great asset to Best Western hotel & resorts. If you had more like her your success would be totally assured.

    4
    « Clean hotel, average breakfast »

    This hotel was very clean and the furnishing were nice and new. I only gave it four stars because of the breakfast and our maid. The hot breakfast was cold every morning. Our room did have a little food on the wall in the corner of our room, not a huge deal, it happens. But our second day there, when we returned, one bed was made and the other was not. The maid left a note saying she was sorry she didn't have time to make it-which was really weird. She gave us clean towels, which was great, but not any shampoo which we were out of. I would still recommend this hotel as it is very clean and well maintained. It is within minutes from the uptown attractions and has plenty of restaurants and stores nearby which is convenient.

    5
    « Wonderful stay »

    I chose to stay here because I previously stayed in a Best Western in Colorado Springs and had a very pleasant experience there. The price per room here in Columbus was excellent for a 3 star hotel, less than 80 dollars. The rooms and facilities are clean, attractive, and comfortable. Breakfast offered was good and included waffle maker! Cereal, fruit, eggs and sausages were also included. The location is convenient and close to highway 80 and 185. I recommend this hotel.

    5
    « Great place to stay! »

    Staff was very pleasant and professional. The area is very quite yet close enough to dinning and shopping. Fort Benning is about 20 minutes away and Pine Mountain is 30 plus minutes away. The pool area was clean.

    4
    « Enjoyed our stay »

    We had a very nice stay. Staff was friendly and hotel was clean. We were there for my husbands military graduation and it was right in the middle of everything. The people at the front desk were extremely nice and really went out of their way for us.

    2
    « Bad Management »

    No one at desk for check-in - had to call general manager on cell phone to check in Lack of good teamwork/communication Food left in room from previous guest No housekeeping when wanted/needed Knocks from housekeeping when Do Not Disturb posted

    5
    « Great hotel »

    Clean open floor plan bright, great staff ,great courtesy marketplace with items you may need nice parking lot pool felt secure , family oriented if your visiting Ft. Benning or Columbus would definitely recommend

    5
    « Love This Place »

    Enjoyed this hotel. It is newly renovated. Staff was very nice. They were very helpful. Breakfast was good. Rooms were clean.. Conveniently placed near stores. Conveniently placed near some nice restaurants.

  • 5
    « Vacation »

    Love the front desk girl her name is Bri and she its really polite and very nice. The place is so clean and updated the rooms are modern and its near to a lot of places love it ... its very family oriented and the best thing everything its beyond clean

    5
    « Summer vacation »

    Excellent trip very excellent accomodations I would reccomend the Best Western to my friends,relatives and my associates.I looking forword to staying in another Best Western on my next vacation or trip.

    5
    « A PLUS BEST WESTERN PLUS COLUMBUS GA »

    We were so tired on arrival and so happy to find ourselves in such accommodations, this is a very nice place, very clean and professional, all rooms are accessed thru lobby. Management is clearly committed to a positive experience for their guests, an excellent value

    4
    « Quiet, clean, comfortable and the breakfast was good »

    This is a nice, clean, quiet motel, and the breakfast was quite good. My only minor complaint is that when I called the front desk to get some help because the TV wasn't working properly, the person at the front desk said she couldn't send anyone to help because she was the only staffer on site. (My husband did figure out that the HDMI cable was in the wrong port, an easy fix.)

    5
    « Stop on the way »

    We stopped here on the way to Florida. Nice, clean, comfortable rooms. Super friendly staff. The beds were comfortable but the pillows a little harder than what I prefer. Our room had a stand in shower only. Definitely recommend this place. The breakfast was good.

    5
    « Outstanding Hotel and Staff »

    When we arrived in Columbus, we checked into one of the worst hotels ever that was under construction and falling apart. We immediately left and went to this Best Western Hotel. As soon as we walked into the lobby we could just smell how fresh and clean this hotel was and it was very beautiful. Jabri was the employee that checked us in. She was so nice and courteous. Every time we would see her she would ask us how it was going. All the staff was very friendly. The breakfast is more than a muffin and coffee, it's a hot breakfast, eggs, waffles, sausage or bacon. The room has everything you need and it is very beautiful and clean. I would love to stay at this hotel again. It really made our trip a nice trip. I highly recommend this hotel!

    5
    « pleasant »

    clean, comfortable, good location and quiet. employees are friendly and helpful. I think its a very nice place to stay for the cost. have stayed in much less and paid a lot more. I would recommend this hotel to anyone staying in the area.

    5
    « An Awesome Hotel »

    This Best Western was a great hotel. It look to be new or newly renovated. The room where very clean and my husband said that the bed was best hotel bed he slept in a while. Only complaint is that the room curtains do not close all the way. They use some type of shade but it still allows the sunlight to come in. Also breakfast is over at 9am not 10m.

    5
    « Family weekend with my soldier »

    Hotel was very nice and the staff were always happy to help! Would definitely recommend the hotel to anybody traveling to Columbus/Ft Benning area. I'll definitely be going back next time I'm in the area.

    5
    « Great hotel and convenient to many restaurants and shops »

    Nice clean hotel. Stayed 2 nights and everything was perfect. Breakfast was yummy from waffles eggs and bacon. Cereal and muffins or sweet rolls. Easy to get to ft Benning from here. The beds were comfy.

  • 5
    « Great Value »

    Will be back again!! Great room for the value, clean, friendly, great breakfast, great location, nice pool area, nice lobby to hang out in except the air freshener is way too strong, if that matters to you.

    5
    « Clean rooms, friendly staff. »

    An excellent base for visiting Columbus. Fast access via I184 to all attractions and top rated restaurants. Our room was nice and quiet. Breakfast was good, waffles, sausage patties and everything. We would definetely come back.

    4
    « Clean & Comfortable! »

    The hotel and the room were both clean and comfortable. It is very easy to get to off of the highway. And although it is a solid twenty minutes or so from Fort Benning, it is worth the stay if you're looking for a place to crash for family day/graduation of your solider.

    5
    « Visit to Ft. Benning »

    My husband and I, along with 4 adult family members, were in Columbus, GA to see our nephew graduate from OSUT Training at Ft. Benning. The hotel is a very easy drive to the Fort, and was very clean and comfortable! We didn't have a chance to use the pool, but it looked clean and ready for use! I would have given it the highest rating except that on both mornings they were out of coffee and the front desk clerk had to jump in and help out the 1 kitchen person who was handling all the complimentary breakfast. I definitely would stay there again!

    4
    « Overall pretty good noise of others around our room kept uus up most of night thou we reported it but stil lost sleep »

    Overall a great stay but noise of others around us was horrible lost sleep over them being so loud was reported but still continued to hear the loud noise an could not sleep would have been excellent if we could of slept in peace

    4
    « Very Nice!!! »

    From start to finish we received top notch service. Hotel is clean and beautiful, I found this hotel to be very affordable and close to shopping as well as restaurants. Breakfast was good bacon, eggs, breakfast potatoes, and waffles I could have really used some sausage gravy. Definitely will stay here again and again.

    5
    « Wow »

    We stayed at this hotel on business and our group was in awe of this hotel. Staff was friendly. Rooms very clean and they even provided the guest with fuzed water and snacks. The manager was very welcoming and professional. Would recommend to everyone.

    4
    « Pretty pleased »

    Nice clean hotel. Just stayed overnight. As good or better than Hampton or Courtyard. AAA rate was $80ish. Friendly staff. BW is definitely stepping their game up. Breakfast was good. Not Hilton level. But good nonetheless. I would stay again.

    5
    « Best hotel ever »

    My family and I stayed here while in town for a wedding and the entire staff went out of there way to make us feel at home The manager even came out and spent time with us. The hotel is very clean and the rooms are very spacious we will recommend this hotel to everyone we know

    4
    « Business trip »

    Staff was friendly and the rooms were clean and neat. I work construction and we cover the south east. My crew does not expect a lot but they were impressed. As a side note my wife was a GM for a large hotel chain, so it takes a lot to get a better than average.

  • 5
    « Great place! »

    We spent 3 nights here for a Ft. Benning graduation and were very happy with it. The staff were very warm and friendly, the breakfast was good and plentiful, the beds were so comfortable. Lots to do and eat close by. Will definitely stay here again!

    4
    « Clean and comfortable »

    Very clean property, comfortable (soft) bed, good wi-if, breakfast lacks variety and sometimes quality,but overall great place! I would stay again. About 15-20 minutes from Ft. Benning. Great place to stay and not worry about unclean conditions or staff that is not helpful.

    5
    « Comfort and value at one stop. »

    I travel often for business and I'm a frequent guest at this property because of the staff and the quality of the property. Tara is a blessing to deal with and I've had issues at the hotel but they have always been resolved quickly and to my satisfaction. It's one of the nicer properties in Columbus Ga.

    5
    « Trip to Fort Benning »

    We were very pleased with our experience at Best Western Plus in Columbus. Excellent accommodations, clean rooms, friendly staff and great location. Good choice of nearby restaurants and easy access to Fort Benning.

    5
    « Quality+ More »

    Very impressed with this hotel. Staff was friendly and helpful. Super clean, breakfast was hearty. Would come back here repeatedly. The beds were super comfortable, good restaurants nearby. Really enjoyed it all.

    5
    « Nice new accommodations »

    New building, comfortable beds, free WiFi, free breakfast. We booked a room eith a king bed, and we had a large room that also had a nice couch, and small desk. Booked through Tripadvisor same day, and got a great value.

    4
    « Nice price »

    We stayed here for one night for a concert. The hotel was nice and all staff were helpful and pleasant. Rooms were of decent size and clean besides we had one comforter that smelled like urine. The staff came right away to change our the bedding. Overall nice hotel for the price.

    5
    « Very nice »

    This place was nice - you have to get to the rooms through the front lobby - no outside doors. Clean rooms - comfortable beds - great showers - big breakfast - friendly staff. Lots of parking - restaurants within walking distance. Great location.

    4
    « Great Room, Disappointing Service »

    My check-in experience was frustrating. The check-in time was 3:00 PM, and I showed up on the dot to check-in. The woman at reception said my room was not ready and to return in 30 minutes and that she would make sure it was ready by that time. I then came back more than an hour later, and a different woman said my room was still not ready and that there were people ahead of me, even though I had asked over an hour and a half earlier. After waiting an additional 15-20 minutes my room was finally ready. This was extremely frustrating as I had not only driven 11 hours that day and the time I spent waiting for my room to be ready was time wasted that I could have spent seeing my husband, who I hadn't seen in months that was stationed in Georgia. While everything else at the hotel was great, the check-in process and service disappointed me greatly.

    5
    « Great surprise »

    This is beautiful hotel. Much superior to Hampton Inns which we usually use. Very clean-up yes even the carpet! Wide corridors which are very helpful in minimizing noise in the guest rooms. Bigger than average bathrooms with granite showers, so no issue with grout. The breakfast was standard free hot breakfast with waffle maker, eggs,sausage,etc. The breakfast person seemed to be having trouble keeping up however,even though there were only 8 people eating when we were there at 7:30. Beautiful big lobby.

  • 5
    « Great Location and very friendly staff »

    The desk staff is very friendly and polite. Our room was very clean and the beds were very comfortable. The décor is bright and fresh. Updated and very clean. Close to food and shopping.. Just minutes from the downtown arts center. We felt welcomed here and would stay again.

    5
    « Nice & clean »

    This Best Western was very nice and clean, will stay there again! Have stayed here three times and it has always been a good experience. Have no complaints it was clean and the staff are very helpful and friendly.

    5
    « Wedding trip »

    Great experience. The staff was friendly. We had a large party, and were accommodated in our every request. As each event occurred, the cleanup with swift and complete. We had a great experience and I would recommend this as a venue for others in the same situation!

    5
    « Best Western/ Southern style »

    a very nice experience, clean room, comfortable bed. A big hotel/motel in a smaller city! Staff is exceptional!! Could be nicer with an indoor pool/hot tub. If I was to travel here again I would stay!

    5
    « Better than any other!! »

    We happened upon this hotel, luckily....we often stay in Best Westerns, but this one is above and beyond!! Staff: Great! Very friendly and very accommodating. Very new and nicely appointed...bed: PERFECTION! Water pressure: excellent. Breakfast: wonderful and varied and tasty. Outdoor seating: (we enjoy a smoke and a cocktail of an evening):AWESOME! Including very comfortable seating with tables and a gas fire pit! This is hands down one of the best hotels we have stayed in: all this and budget friendly, too! We would recommend this hotel without question if you are going to be in the Columbus area!

    5
    « We enjoyed our stay »

    We were in town for military graduation. Stayed 4 nights. Excellent nightly rate, hotel desk staff polite and professional. Breakfast choices typical of continental style, waffles best choice by far. Comfortable beds and pillows. Close to new shopping, dining area of Columbus . Located close to roads that lead to base, downtown, Riverwalk, museums. Great experience, nice hotel. Thank you.

    5
    « Nice Hotel »

    The employees were friendly the lobby and room was very nice grounds were clean was not impressed with the breakfast no meat coffee was not good did like the shower there was no tub which we do not use we would stay there again

    2
    « Bad experience »

    When I made this reservation I asked for early check in. I was told all I had to do is call the office and they could get that for me! I was not able to check in until after 3 pm! We were very tired from driving 10 hours to this hotel! Once we finally got in, they did not have any extra toiletries like they advertised! Then I forgot my favorite pillow in the room and I was told they did not find the pillow in the room! We were very disappointed in our stay! We only stayed one nite, we stayed some where else the following night!

    5
    « Great stay »

    You will not be disappointed. great service. Great breakfast. Great comfort. Great deal. Close to the strip mall and IMAX, blowing and much much more. Use UBER to get around. That to is a great service to the city of Columbus Ga

    5
    « service »

    Tara at the front desk was awesome. we are not from the area and she went out of her way for us to find spots of interest. She seemed to always be at her position and Lend a hand.The maintenance person I believe his name was Jonathan was everywhere,from taking care of the pool to fixing a small problem with the shower.Very nice and professional people and hard workers whic we really appreciated.

  • 4
    « Would stay again »

    If you've been to another Best Western Plus location in the US, then you've been here. It freaked is out a little when we first arrived because it is identical to other hotels. Overall, we had a great experience at this Best Western Plus. The hotel staff have been very friendly and accommodating. When we checked in, I asked for a quiet room and Debra did her best to find us a room away from the groups of student athletes who were also staying here. Housekeeping is a little spotty - one day was good the other was pathetic. All together, I would stay here again.

    4
    « Good value »

    We recently stayed for 4 days, but had to make 3 separate reservations due to payment methods. The staff was very helpful in making sure I and my 3 little people could remain in the same room for our whole stay, even tho we booked under different reservations. The rooms were clean, and there was decent variety for breakfast.

    2
    « Worst Western »

    We evacuated from Matthew, showed up early, but got no respect from the woman behind the desk. We were told and accommodation would be made to an early arrival, but the woman at the desk said nothing would be available until 3 o'clock. We saw her turning other people down. This was an emotional time. Loud raucous music was being played in the lobby. We requested it be turned down while we waited 3 hours for a room. We were told it was policy of best Western to keep the volume loud. We were tired and sad about the hurricane bearing down on us, so the impersonal reception we received was upsetting. The mattresses and the breakfast were weak. We would have gladly paid more for a more receptive admittance.

    5
    « always satisfied »

    Less than a week apart staying at a Best Western. Hotel was rate very affordable, staff very accommodating and friendly. Room was very clean and the bed so comfortable. Loved the outdoor seating. Would highly recommend staying there if in the area.

    5
    « Perfection on a Budget »

    We were in Columbus for our sons graduation from Basic Training at Fort Benning. I don't normally stay at Best Western but this one had good reviews and I got a fantastic rate. Best Western Columbus - Fort Benning did not disappoint! We were greeted by a very helpful desk agent. My wife half-jokingly asked if he had a lint roller and although there wasn't one at the desk, he went to his car and got one of his own for her to use. Wow! Talk about great service! Our room was beautiful and spotless, it even smelled clean! Everything was new and nice. No peeling wallpaper or dingy furniture or poorly installed shower heads like so many other places have. The TV offered so many channels, instead of the typical 15-20 that most places give you, and they were offered in standard or high def! Breakfast in the lobby was pretty much the usual standard fare, not bad but not great, It would have been nice if it was better stocked when three college soccer teams came down for breakfast on Saturday morning. But all in all, I really can't complain. This was easily the best value in a hotel stay that I have ever had. If we're ever down to Fort Benning again (our son hopes we never have to. lol), we will definitely stay here again.

    5
    « Great stay »

    Came for Turning Blue ceremony and graduation from Fort Benning. Very clean and maintained property. Found no defects or noticed any thing in disrepair or unclean. Very friendly staff. Breakfast was more than the cold normal fare. Would definitely book again.

    2
    « Birthday Bash going on for hours till after 2 a.m. »

    I know the hotel can't tell which of it's guests will be loud, but I spent nearly 3 hours next door to a bunch of loud birthday bash 20 somethings slamming doors, talking loud, and I kept thinking after 1 a.m. it should quiet down. By 1:30 or later I called the front desk to complain. She promptly told them to be quiet. They did quiet down, but still talked loud for that late at night. I got maybe 3 hours of sleep. So much for my much anticipated Plus Hotel night.

    5
    « Ft benning »

    Awesome place. Clean , nice people, good breakfast and the pool was very clean too. Easy access to everything, shopping, gas, movies, lots of restaurants. Ft Benning only 20 minutes away. Freeway access easy. Just a really nice place and better than others I knew stated elsewhere.

    5
    « Execellent »

    My grandaughter and i went to see my grandsons turning blue ceremony at Ft benning the staff was the kindest wanted to if they good do anything for us. The housekeeping staff was amazing the front desk employees wanted to make sure we were happy. The breakfast was good nice quiet place very clean close to interstate but heard very little noise would stay there anytime we are in Ga

    1
    « I did not get my wakeup call. »

    The phone didn't work so I didnt get my wakeup call. It was too late to take a shower or get the breakfast. I was over an hour late for my surgery appointment. They did not have any chargers available for my cell phone. The pool was out of order. The room and gym were clean.

  • 4
    « BW+ Ft Benning »

    The staff at this hotel really makes the stay enjoyable. Always friendly and smiling. Willing to help with anything needed. The location is good, convenient, and feels safe. The rooms are clean and up to date.

    5
    « Super nice »

    This was the cleanest motel I have ever been in. Beds were so comfy and the staff was AWESOME!!! Cannot say anything negative, it was great. Will stay there again if I'm ever back in Columbus. Very, very, very nice.

    5
    « weekend git-away »

    This is a nice, new clean motel...no pet odors....no smoking odors. Great location for food and shopping. We only stayed 2 days,and it was very clean and modernized. We love pets, but do not like the smell of dogs so we really like the no pets idea.

    5
    « Great staff »

    This hotel is very comfortable for the price. This was our first time with best Western and I have to say I was surprised. I believe it is newly remodeled and the room was nice. Quiet and clean. Each morning there was sausage links, scrambled eggs,oatmeal,cereal pastries and you can make waffles for the free breakfast. The pool wasn't working while we were there but it did reopen the day we left out. There are lots of restaurants nearby and there's a stars n stripes right up the road which was great for the kids when it rained. Close to downtown (uptown?) also. Best part of the stay was the staff. They were the best of any hotel we've stayed at :) great job guys.

    5
    « Great Stay!!! »

    This hotel was remodeled in 2016. Staff is friendly, carpet and rooms are clean which makes for a great stay. Staff did a great job of checking in. Rooms have new carpet, new title. Smells clean and fresh. They provide a check in complimentary water and lemon water to refresh you from a long hot drive. Best stay is at Best Western Plus, Columbus, GA.

    5
    « Great experience »

    Room looked, smelled and felt clean. Shower kept a constant hot water (30+mins shower). Bed was comfortable, woke up rested without body aches. Good quality mattress. Nice setting and beautifully decorated. Loved the chaise in the 1 King room. Could not have asked for a better experience. Good place for a newly wed couple or a couple just wanting to take a break from kids and have a romantic night in the town (like us). Quiet and easy check in and check out. Friendly staff.

    5
    « Great place to stay »

    Great place to stay. Very comfortable and the people are amazingly friendly and accommodating. Pool was clean and available with tables and chairs to sit. We loved it there. We used the local pc to check in at the airport. Everything worked great, AC bathroom etc. I recommend this to anyone who wants a nice place to stay. There are many take out food places nearby, Texas Roadhouse had great food and was .3 miles away.

    5
    « Fort Benning Graduation »

    We were very pleased with this hotel, it is excellent. The only thing that we did not like was that per the hotel website, it stated that it had a restrauant/bar, but on check in, it was removed on the renovation.

    5
    « Like a brand new facility with complete renovation. »

    This place costs significantly less than a "suites" type hotel that is the current rage, but the amenities and attention to detail probably make it a much better overall value... especially if just for an overnight stay or if on a short business trip. Extremely comfortable bed but pillows could use an upgrade (one type does not satisfy all). Very nice bathroom with large walk-in shower and high-end comfy towels. Very clean and sharp facility without going crazy on the boutique decor. Friendly and helpful staff. Impressed how comfortable they made the common areas on the ground floor... check out the seating area outside the dining room on the back side of the hotel. I was shocked to hear that it wasn't a new facility because the renovation was so complete... looks like nothing was left untouched.

    3
    « Very Nice Property, But It Needs More Staff »

    Our stay at the Best Western Plus was for a soccer tournament over Memorial Day Weekend. Upon arrival, I was pleasantly surprised that the property had recently been renovated. The public areas were very nice. Our room was brand new and very clean. The employees could not have been more pleasant. Now for the negatives...the hotel is understaffed. Our rate included breakfast, when you have 3 soccer teams staying at the hotel you need to be fully equipped. Each morning they ran out of plates, silverware, bowls, food, juice, etc. The woman working the front desk had to help the woman in the kitchen, they could not keep up. When we returned to the hotel after our game, our room had not been cleaned, no new towels, no shampoo, nothing. I did not complain knowing they were understaffed. The next morning, I asked the cleaning person on our hall nicely if she could clean our room and provide fresh towels, she said she would. When we returned that afternoon the room was not clean and I had no fresh towels. This is a very nice property, the new owner needs to hire more staff.

  • 4
    « Interesting... »

    We came into town for a graduation & wanted to stay in a decent part of town. The hotel itself is fine, unfortunately the A/C wasn't. It went out in the middle of our stay- in early September. When I went out to speak to the receptionist about it- she said there was nothing that could be done until the next day. The A/C was fixed, however it was very short-lived. By that evening- it had gone out again. We left the next day, so when I returned home, I sent an email to corporate and they refunded me for one (1) night's stay. The manager contacted me as well, seeming a little annoyed that we weren't given a new room when the A/C when out. Its not a bad hotel in the least, and the manager was on it when she found out about the A/C issue. Just be prepared for crappy A/C- the rest of your stay here should be fine. I'd go back, just not in the summer!

    1
    « over priced »

    This is the first time at a Wyndham Garden. When we arrived, it is in the middle of a renovation. NO breakfast, NO pool, and NO work out room. The amenities aren't there. We booked 2 months ahead. when we arrived at the front desk the DUD told us he didn't know how we got a reservation because they didn't take any third party over the net. I told him I made these 2 months ago, he said that's how you got one. then he proceeded to tell me no food or anything else. At $108 a night. RIP OFF. motel 6 has a breakfast and lower prices. the only way I could cancel is to go back to the third party because they don't do cancelations here. the third party is TripAdvisor. I WILL NEVER USE THEM AGAIIN.

    1
    « I will not be coming back »

    When my colleagues and I arrived, we were overwhelmed with happiness by the front desk. That's where the pleasant experience ends. In our first room, not only did our fan in the bathroom not work; moreover, the TV did not operate correctly either. After being moved to another room across the hall, we discovered that there were faulty light fixtures. It doesn't end there. We were all abruptly awoken at 8am by loud hammering sounds reverberating through the walls from above us that continued for quite some time. After finally getting back to sleep, the fire alarm went off and on from 9:30am to 11:00am. All in all, from the estimated 50 hotels I've visited, I am convinced that this is by far the worst experience I will ever have.

 

Anfahrt zum Hotel ...

alle Richtungen
·Aus Richtung Atlanta, GA: Bei Anfahrt auf der 85-S in Richtung Columbus fahren Sie 90 km, dann rechts ab, Abfahrt 21 I-185S. Auf diesem Highway 64 km fahren, bei Abfahrt 10 in Richtung Veterans Parkway abfahren, 3 km weiter, dann rechts ab auf US 27 Veterans Parkway, 1 km fahren und rechts abbiegen auf Veterans Court. Das Best Western Plus® Columbus Ft. Benning liegt auf der linken Seite.